Honeywell Smart Home

Honeywell Smart Home

 4.1/5 (69 reviews)
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Overall Rating4.1 out of 5
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About Honeywell Smart Home

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Honeywell Smart Home Reviews

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Rated with 1 star
Verified Reviewer
Original review: May 26, 2021

It worked fine for a year, I turned it on in the summer and it keeps crashing and turning off by itself. Is not a battery operated and there is juice going to the box. Wifi works properly but the damn thermostat wont come on!!! It's not the first time or the second time!!! There’s better product than this crap!!!

2 people found this review helpful
Rated with 4 stars
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Verified Reviewer
Original review: Jan. 21, 2021

Great quality system from a company you can trust. Well built and very reliable. It also has ZWave to control lights and cameras. I own and maintain the system, so I don't have to rental fees to an alarm company. The system is monitored 7/24 and it will also send alerts directly to me. I mostly use motion sensors and door alarms but the system has a lot of accessories to cover any need. Fire sensors are also included. The reliability of the system gives me great comfort.

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    Rated with 1 star
    Verified Reviewer
    Original review: March 28, 2019

    I bought Honeywell smart thermostat, cameras and leak detectors. Worst mistake! I have had nothing but trouble with installing the software. I put in multiple calls over two days and many hours of time with support people to finally get the app to recognize the equipment. I bought a second home. And since I had so much time already sunk into Honeywell and had set up a camera there, I decided to buy a Honeywell T5 Smart thermostat for the house (instead of having different equipment and apps for the same house).

    I had the thermostat installed by my heating professional. We could not get the software app on my Samsung phone to connect to the thermostat. Spent 20 to 30 minutes on the phone with Honeywell technical support (meanwhile I'm paying the installer because he doesn't know if the problem is the thermostat or software). After about 30-40 minutes tech support said it was a Honeywell app problem, so I let my Heating guy go. I spent another 30 - 40 minutes with Honeywell tech support person to no avail. They said the problem was that they were having trouble with the App working with Samsung phones and that I had to register the thermostat using another phone other than Samsung! He said to see if one of my neighbors has a iPhone or LG phone. Borrow it and download the Honeywell app on their phone and try the set up again and it should work! I just bought the home and know no one. Do you believe this?

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    Rated with 3 stars
    Verified Reviewer
    Original review: July 4, 2018

    I initially tried to do the installation myself but ran into some issues understanding the proper way to connect to the internet so I eventually called a professional to do the installation. I like the indoor and outdoor sensors and motion detectors that let you know if any doors or windows are opened, being able to control lighting and thermostat from smartphone. But I wish initial cost was less expensive and there are relays on internet connectivity. And living in the south it would be nice if it let me know the humidity level inside my home. Also louder alerts would be nice in case of something not working properly.

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    Rated with 5 stars
    Verified Reviewer
    Original review: July 2, 2018

    Honeywell is a great, trustworthy brand. You know you're dealing with professionals. I love that Honeywell Smart Home is expandable. The security is great and you have facial recognition. And it's also compatible with Alexa, which is awesome and makes everything so much simpler. My only complaint is an obvious one. Sometimes the idea of my house being fully connected on WiFi is a bit... creepy at times. I know these companies are trustworthy but sometimes... you can't help but think otherwise! Also, having a mailbox monitor would be a great addition to everything else. Overall, I love having peace of mind. It's great having control over certain appliances and especially the lights. It makes you feel safer, but also super pampered. It's like living the high life... only for much less.

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    Rated with 4 stars
    Verified Reviewer
    Original review: June 27, 2018

    I like how convenient and efficient it is to use the Honeywell Smart Home system. It was quite easy to set up and get a general idea of how to use it to meet whatever needs you may have. Anyone with even a rudimentary technological background and who can follow relatively simple instructions should be able to set up the system, have it up and running within 15 to 20 minutes and use it effectively with little to no issues. I like that the system can control multiple devices around your home while still being fairly easy to use. I have mine set to manage lighting, the thermometer and the garage door. It's wonderful.

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    Rated with 5 stars
    Verified Reviewer
    Original review: June 26, 2018

    I like my Honeywell Smart thermostat. It has a nice sleek design. And I like that I can pull up my phone app and change the temp of my home by pushing a few buttons on the phone. Set up was not as bad as I thought it would be. I like that I can be lazy and not go upstairs to my thermostat to change house temp. I also have these window sensors on all my windows and they tell me if anyone breaks into my house. My experience has been great. The system has been great, too, and it makes life more convenient.

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    Rated with 5 stars
    Verified Reviewer
    Original review: June 24, 2018

    My overall experience with Honeywell Smart Home has really been great. Installation was easy, the operation of the Honeywell devices has been pretty intuitive, and nothing has broken. I can be away from home and still be able to monitor activities there, adjust them according to the way I want them to appear, save on costs when no one is there or make it look like no one is there so burglars will be dissuaded from coming. I am really quite happy with the way things work and have never had any problems. It would be better if services were a little cheaper though.

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    Rated with 5 stars
    Verified Reviewer
    Original review: June 22, 2018

    I like how easy it is to use and that I am able to control it when I am away from my home. It makes daily living much easier for my family and I. I like the digital features and being able to save certain options. The ease of setup of my home automation system is fairly simple. It was guided, which makes it easy to complete. I am very satisfied with my home automation system and I am happy with the brand. It is high quality and so far I don't have any complaints. It isn't priced bad but I’d like the price to be lower.

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    Rated with 5 stars
    Verified Reviewer
    Original review: June 17, 2018

    My overall experience with this automation system is positive. I would recommend it to anyone that needs a new home automation system because this is the best one out there. It will keep your home safe. I like the whole automation system and that it notifies me through the app if someone is trying to break in. I am confident that burglars will not break in my home.

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    Honeywell Smart Home author review by Lisa Montgomery

    Honeywell is a name synonymous with home protection and heating and cooling systems. The legendary company has built on its reputation as a leading provider of home technology by developing a suite of home automation systems and connected products.

    • Hands-free control: The touch panel that functions as a controller responds to voice commands, allowing homeowner to turn on lights, adjust the thermostat, arm the security system and more by simply stating their wishes.

    • Remote services: Owners of Honeywell’s Tuxedo home automation system can receive important alerts about events occurring in the house. The information is sent directly to a consumer’s compatible mobile device.

    • Video surveillance: Consumers can view up to four cameras from a Tuxedo touch panel, smartphone, tablet or Internet TV.

    • Thermostats and security: Honeywell offers a many smart devices that can be integrated into a home automation ecosystem. Its thermostats and security devices are particularly innovative.

    by Lisa Montgomery Home Automation Systems Advisor

    Lisa Montgomery is a seasoned journalist who has covered and reported on a variety of topics in the home automation industry for more than 15 years. Knowledgeable about the technology behind and the major players of home automation systems, residential security systems, smart thermostats and more, she is able to translate technical terms into language that consumers can understand and will find informative and useful.

    Honeywell Smart Home Company Information

    Company Name:
    Honeywell Smart Home
    Website:
    yourhome.honeywell.com