Honeywell Smart Home Reviews

The thermostat is horrible. I thought that because it’s a smart thermostat it would adjust quickly. However when I execute a command from my phone it takes about 10 minutes for the thermostat to adjust to the temperature I changed it to. It’s the same way for the wall unit. This thing is trash & I really believe Honeywell might be getting a kick back from the energy companies because the thermostat that I have is NOT EFFICIENT.

The tech was very helpful and helped to correct the problem. I will not hesitate to call in the future if we have more problems. The tech knew exactly how to fix our problem. Please send me a copy of the instruction manual for this thermostat.

Was able to answer my questions and get it set up with the settings I was looking for! Would definitely recommend this service. Needed to get my air exchange set to run the proper amount of time in a hour on the auto settings.

It worked fine for a year, I turned it on in the summer and it keeps crashing and turning off by itself. Is not a battery operated and there is juice going to the box. Wifi works properly but the damn thermostat wont come on!!! It's not the first time or the second time!!! There’s better product than this crap!!!

Great quality system from a company you can trust. Well built and very reliable. It also has ZWave to control lights and cameras. I own and maintain the system, so I don't have to rental fees to an alarm company. The system is monitored 7/24 and it will also send alerts directly to me. I mostly use motion sensors and door alarms but the system has a lot of accessories to cover any need. Fire sensors are also included. The reliability of the system gives me great comfort.

I bought Honeywell smart thermostat, cameras and leak detectors. Worst mistake! I have had nothing but trouble with installing the software. I put in multiple calls over two days and many hours of time with support people to finally get the app to recognize the equipment. I bought a second home. And since I had so much time already sunk into Honeywell and had set up a camera there, I decided to buy a Honeywell T5 Smart thermostat for the house (instead of having different equipment and apps for the same house).

I initially tried to do the installation myself but ran into some issues understanding the proper way to connect to the internet so I eventually called a professional to do the installation. I like the indoor and outdoor sensors and motion detectors that let you know if any doors or windows are opened, being able to control lighting and thermostat from smartphone. But I wish initial cost was less expensive and there are relays on internet connectivity. And living in the south it would be nice if it let me know the humidity level inside my home. Also louder alerts would be nice in case of something not working properly.

Honeywell is a great, trustworthy brand. You know you're dealing with professionals. I love that Honeywell Smart Home is expandable. The security is great and you have facial recognition. And it's also compatible with Alexa, which is awesome and makes everything so much simpler. My only complaint is an obvious one. Sometimes the idea of my house being fully connected on WiFi is a bit... creepy at times. I know these companies are trustworthy but sometimes... you can't help but think otherwise! Also, having a mailbox monitor would be a great addition to everything else. Overall, I love having peace of mind. It's great having control over certain appliances and especially the lights. It makes you feel safer, but also super pampered. It's like living the high life... only for much less.

I like how convenient and efficient it is to use the Honeywell Smart Home system. It was quite easy to set up and get a general idea of how to use it to meet whatever needs you may have. Anyone with even a rudimentary technological background and who can follow relatively simple instructions should be able to set up the system, have it up and running within 15 to 20 minutes and use it effectively with little to no issues. I like that the system can control multiple devices around your home while still being fairly easy to use. I have mine set to manage lighting, the thermometer and the garage door. It's wonderful.

I like my Honeywell Smart thermostat. It has a nice sleek design. And I like that I can pull up my phone app and change the temp of my home by pushing a few buttons on the phone. Set up was not as bad as I thought it would be. I like that I can be lazy and not go upstairs to my thermostat to change house temp. I also have these window sensors on all my windows and they tell me if anyone breaks into my house. My experience has been great. The system has been great, too, and it makes life more convenient.