HomeSafe Reviews

Submitting a claim to HomeSafe has been awesome. It's very easy to handle the process.

Submitting a claim over the phone was fast and seamless. I had my booklet, and I gave HomeSafe the information they needed to start the claim.

My husband passed away and I have nobody to do the things that need to be done. I signed up with HomeSafe and so far, I've submitted one claim.

I've filed claims three times where they sent a guy out to evaluate the issue, then they got the parts and came back to do the fix.

I've been with HomeSafe for two and a half years now and it's been easy to file a claim.

We've submitted two claims so far and the experiences have just been more than wonderful. The techs were also both very good.

He said to wash about four loads of towels. He said the smell should go away. That's what we're doing right now. We're waiting for all that to happen.

I went with them and have been with them for nine months now. I submit my claims over the phone, and their customer service has been great.

Recently, I had an issue with my oven where a control board needed replacement. The repair process was straightforward, and everything runs well.

While I appreciate the efficiency in handling my claim, the end result hasn’t quite matched my expectations.

I was a CarShield customer and HomeSafe Warranty contacted me. They told me everything the policy covered and what it cost.

After moving into our new home, I decided to explore HomeSafe as a warranty option because it promised comprehensive coverage for household issues.

That's coverage on the septic tank I have, and I haven't had an issue with them at all. I also keep with it, so I should never have a problem with it.

I got a policy for our outdoor water lines with HomeServe, which has been excellent. Then, when I saw the HomeSafe name, I associated the two.

My experience has been positive, and for the price, HomeSafe covers quite a lot of what I require.

I wanted some extra coverage in case I'd have any problems. When it comes to appliances, I'm not the brightest bulb in the world.

I haven't used the policy yet, but I've noticed that I've got all these other people coming at me five times a day but I never hear from HomeSafe.

I’m on disability and on a fixed income, so I wanted to have my appliances covered, and I got HomeSafe warranty for a good price.

We talked and I got signed up. I got the coverage because I know how costs can add up and how things can break down, especially being a homeowner.

Suggested she call their 800 number IMMMEDIATELY as she may have time left to activate a warrantly replacement plan.

They explained everything thoroughly for me. They also offered a free month if I would recommend someone else to their service.

I just couldn't afford everything right now. I've got too many bills. I just called up and told them I wanted to cancel. I spoke with a person.

When I was talking to the lady who walked me through it, I thought that since the company is with CarShield, then it’s okay.

On my sign-up, the rep that I talked to was very friendly and she answered my questions. So far, I'm very satisfied with the service.

Similarly, for the representative who assisted me, I would also give a rating between three and four.

Currently, everything is functioning perfectly, and the service eliminated my financial stress of finding and paying for repairs or new equipment.

When we have to submit a claim, we go on the phone. The customer service representatives have always been very kind and very agreeable. I like that.

HomeSafe was on TV. I figured out I better call because I've got a house such old. I called HomeSafe and they told me everything that was going on.

They got me a good price, and the representative who helped me get everything set up was knowledgeable about the products and services.

So, I called customer service and I was told that I have to start over the entire setup process, which I found unnecessarily complicated.

They let me choose my own contractor. If my contractor is a little too high and they didn't meet the whole claim, I was okay with that.

They found a couple of plumbing problems that they fixed. So, I'm very happy with them. They've done repairs for me.

They told me I could find a repairman of our choice ‘cause we're out in the middle of nowhere.

I've only made one claim, but it was answered swiftly. They sent out a very high-quality technician. The problem was taken care of immediately.

Homesafe is my first home warranty provider. I always call for service and the conversations are good. I respect their technicians' knowledge.

They recommended a company and a technician came out. He was good. But he insisted on me paying him my service call.

That was really the only guy that I had problems with. Other technicians, I haven't had any issues with. They're usually polite and good.

The most recent technician was exceptionally meticulous and efficient, completing everything with utmost precision.

They did what they had to do. I haven't had any problem since they came out. So, I was very pleased with HomeSafe. Overall, the coverage is very good.

The technician who came out was very good and managed the repair smoothly, without needing any additional visits.

My air conditioner’s capacitor went out. I called HomeSafe and they came right out the next day and took care of the problem.

I talked to somebody from HomeSafe, and signup was easy and quick. Their price was excellent too.

He called me back within an hour, and said they could actually have somebody come out the same day to fix my dryer.

The aspect that has impressed me the most is their prompt response and the quality of service provided by their technicians.

The second company contacted me right away, and I like that. The contractors were very professional and handled things quickly and very well.

It was several days later, and they apologized for that but it was quick and everything was done within a time frame.

If I call them, right away, they come. I joined Homesafe, and I've been with them three years. I've never gotten a negative result with them.

The service was excellent. I had to have some plumbing done, and they sent someone out within 48 hours, took care of it, cleaned up behind themselves.

It was amazing how quickly I was connected to a plumber when I was in distress. The service was fast, kind, and reliable.

The technician they sent was impressive; he knew what was wrong right away and managed to fix it within just five minutes.

Navigating their online payment portal is easy, even though I usually contact them via phone for direct interactions.

It had worked for years before. We didn't get paid for it by Homesafe. We ended up paying $500 for a thermostat. It was not pleasant.

He also told me that I have to pay for them to come out and check, and that I'll pay 150. It sounded like he was for real.

The the co-pay is a little bit more expensive, but the monthly rate is cheaper. I haven’t had to use it yet, but everything is covered.

A couple months ago, my refrigerator went out. I had to pay a $69 deductible on an $800 refrigerator and got it replaced.

Unlike HomeSafe, HomeServe didn't require a copay, though they didn't do everything I wanted just yet, they addressed the major problem efficiently.

They streamlined the process by handling everything through HomeSafe, so all I needed to do was pay the $69 deductible.

For a service call, it's $150, which is more than twice what I was paying before. But the service I was getting before was terrible.

How come I can't keep the part if I'm paying them? If I take their appliance with me and I move, they can legally arrest me for theft.

Additionally, when I read the handbook, it didn't make sense that I've got to pay a $150 deductible aside from the monthly payments.

Submitting a claim to HomeSafe has been awesome. It's very easy to handle the process.

Submitting a claim over the phone was fast and seamless. I had my booklet, and I gave HomeSafe the information they needed to start the claim.

My husband passed away and I have nobody to do the things that need to be done. I signed up with HomeSafe and so far, I've submitted one claim.

I've filed claims three times where they sent a guy out to evaluate the issue, then they got the parts and came back to do the fix.

I've been with HomeSafe for two and a half years now and it's been easy to file a claim.

We've submitted two claims so far and the experiences have just been more than wonderful. The techs were also both very good.

He said to wash about four loads of towels. He said the smell should go away. That's what we're doing right now. We're waiting for all that to happen.

I went with them and have been with them for nine months now. I submit my claims over the phone, and their customer service has been great.

Recently, I had an issue with my oven where a control board needed replacement. The repair process was straightforward, and everything runs well.

While I appreciate the efficiency in handling my claim, the end result hasn’t quite matched my expectations.

I was a CarShield customer and HomeSafe Warranty contacted me. They told me everything the policy covered and what it cost.

After moving into our new home, I decided to explore HomeSafe as a warranty option because it promised comprehensive coverage for household issues.

That's coverage on the septic tank I have, and I haven't had an issue with them at all. I also keep with it, so I should never have a problem with it.

I got a policy for our outdoor water lines with HomeServe, which has been excellent. Then, when I saw the HomeSafe name, I associated the two.

My experience has been positive, and for the price, HomeSafe covers quite a lot of what I require.

I wanted some extra coverage in case I'd have any problems. When it comes to appliances, I'm not the brightest bulb in the world.

I haven't used the policy yet, but I've noticed that I've got all these other people coming at me five times a day but I never hear from HomeSafe.

I’m on disability and on a fixed income, so I wanted to have my appliances covered, and I got HomeSafe warranty for a good price.

We talked and I got signed up. I got the coverage because I know how costs can add up and how things can break down, especially being a homeowner.

Suggested she call their 800 number IMMMEDIATELY as she may have time left to activate a warrantly replacement plan.

They explained everything thoroughly for me. They also offered a free month if I would recommend someone else to their service.

I just couldn't afford everything right now. I've got too many bills. I just called up and told them I wanted to cancel. I spoke with a person.

When I was talking to the lady who walked me through it, I thought that since the company is with CarShield, then it’s okay.

On my sign-up, the rep that I talked to was very friendly and she answered my questions. So far, I'm very satisfied with the service.

Similarly, for the representative who assisted me, I would also give a rating between three and four.

Currently, everything is functioning perfectly, and the service eliminated my financial stress of finding and paying for repairs or new equipment.

When we have to submit a claim, we go on the phone. The customer service representatives have always been very kind and very agreeable. I like that.

HomeSafe was on TV. I figured out I better call because I've got a house such old. I called HomeSafe and they told me everything that was going on.

They got me a good price, and the representative who helped me get everything set up was knowledgeable about the products and services.

So, I called customer service and I was told that I have to start over the entire setup process, which I found unnecessarily complicated.

They let me choose my own contractor. If my contractor is a little too high and they didn't meet the whole claim, I was okay with that.

They found a couple of plumbing problems that they fixed. So, I'm very happy with them. They've done repairs for me.

They told me I could find a repairman of our choice ‘cause we're out in the middle of nowhere.

I've only made one claim, but it was answered swiftly. They sent out a very high-quality technician. The problem was taken care of immediately.

Homesafe is my first home warranty provider. I always call for service and the conversations are good. I respect their technicians' knowledge.

They recommended a company and a technician came out. He was good. But he insisted on me paying him my service call.

That was really the only guy that I had problems with. Other technicians, I haven't had any issues with. They're usually polite and good.

The most recent technician was exceptionally meticulous and efficient, completing everything with utmost precision.

They did what they had to do. I haven't had any problem since they came out. So, I was very pleased with HomeSafe. Overall, the coverage is very good.

The technician who came out was very good and managed the repair smoothly, without needing any additional visits.

My air conditioner’s capacitor went out. I called HomeSafe and they came right out the next day and took care of the problem.

I talked to somebody from HomeSafe, and signup was easy and quick. Their price was excellent too.

He called me back within an hour, and said they could actually have somebody come out the same day to fix my dryer.

The aspect that has impressed me the most is their prompt response and the quality of service provided by their technicians.

The second company contacted me right away, and I like that. The contractors were very professional and handled things quickly and very well.

It was several days later, and they apologized for that but it was quick and everything was done within a time frame.

If I call them, right away, they come. I joined Homesafe, and I've been with them three years. I've never gotten a negative result with them.

The service was excellent. I had to have some plumbing done, and they sent someone out within 48 hours, took care of it, cleaned up behind themselves.

It was amazing how quickly I was connected to a plumber when I was in distress. The service was fast, kind, and reliable.

The technician they sent was impressive; he knew what was wrong right away and managed to fix it within just five minutes.

Navigating their online payment portal is easy, even though I usually contact them via phone for direct interactions.

It had worked for years before. We didn't get paid for it by Homesafe. We ended up paying $500 for a thermostat. It was not pleasant.

He also told me that I have to pay for them to come out and check, and that I'll pay 150. It sounded like he was for real.

The the co-pay is a little bit more expensive, but the monthly rate is cheaper. I haven’t had to use it yet, but everything is covered.

A couple months ago, my refrigerator went out. I had to pay a $69 deductible on an $800 refrigerator and got it replaced.

Unlike HomeSafe, HomeServe didn't require a copay, though they didn't do everything I wanted just yet, they addressed the major problem efficiently.

They streamlined the process by handling everything through HomeSafe, so all I needed to do was pay the $69 deductible.

For a service call, it's $150, which is more than twice what I was paying before. But the service I was getting before was terrible.

How come I can't keep the part if I'm paying them? If I take their appliance with me and I move, they can legally arrest me for theft.

Additionally, when I read the handbook, it didn't make sense that I've got to pay a $150 deductible aside from the monthly payments.