HomeSafe Reviews

HomeSafe's customer service has been okay. They just overwhelm me with phone calls. I told them to cut my service because of that.

We’ve had HomeSafe for a month. But I was just getting ready to actually cancel it. We signed up with two, and I'm gonna stay with the other one, so I don’t wanna keep this one. But when we signed up with them, they were pretty nice people. The rep tried to go over different things with me. He was just asking me different questions about what I needed. Told me what they carry. But they carry pretty much the same thing. But the deductible is a lot higher if I need something fixed. The other one is only $75. And this one is $150. But they were pretty good. At first, I couldn't afford the down payment, so they came down on it for me. And they were good trying to help me out as much as they could. They just tried to work with me on what I couldn’t afford and what I could afford.

I got HomeSafe after our utility company chose not to insure any of the lines or anything in the house. The signup process was like any other. It was just a matter of making up my mind to do it, getting ahold of somebody, and doing it. I didn’t get as much feedback as I needed. But other than that, it was efficient. Having the coverage with HomeSafe benefits me knowing that I have somebody to go to if something breaks, something doesn't work, or something is beyond my capacity to deal with. The online tools are okay and I can manage them. HomeSafe has been great to deal with. The price is too high, but everything is.

I already had CarShield And I got HomeSafe for peace of mind in case something breaks down. The rep was thorough, professional, and explained everything. The signup process was easy to do but I noticed that when I first paid for it, it was $38.99. Then it went to $63.99 and I don't know why that was. But so far, my experience with HomeSafe is good.

Very appreciative and helpful. Glad I got them for home warranty. Love the washer they picked out for me, offer me a good amount, were able to pay for delivery and pay haul old out. Also, I could got check in the amount they gave me, but I just let them take care of it for me; that way, I did not have to go out hunting for one now, just waiting for place to deliver.

We had a bad storm come through here and everybody's house got torn up and messed up. So I thought I better get some insurance on the things in my house because I didn't have it. I got the thing in the mail for HomeSafe and I called the number on it. The rep I got was reasonable, then I paid some money right then and there to secure the insurance for my property. He was good and I had no problem.

I was looking for a home warranty, partly because my HVAC units had 10-year warranties on them and they were starting to come to an expiration. They’re going to go, and I'm not going to be able to afford to fix them. If I had to pay for anything, I would be stuck with it. I looked at reviews and HomeSafe had good ones, and I decided to try and see if it works. The reps were helpful. They were able to get a little bit of a discount because I signed up for four places and they worked out a good price for me. I just got HomeSafe, but I will be calling them soon because I've got a dishwasher that's not working.

Signing up with HomeSafe was easy. I had a bunch of questions about it and their rep explained it really well. It was easy to get the payment going. We received some stuff in the mail about it and it was good and we like it. I would recommend HomeSafe.

I had another home warranty and it was too expensive. When HomeSafe sent me a letter, I called them and I got it. It was way better. I just got the warranty this month and the purchase process was great.

My experience with HomeSafe hasn't been great. For instance, the people who brought my washing machine- it wasn't the one I ordered, but because I needed a washing machine, I kept it anyway. And they were very rough. They tore up the frame of the door. I'm 82. I'm in a power chair. And I really don't want to fight anymore. So, I don't complain about it. I just take it. Also, I still can't lock the dishwasher. I have to play with it for about half an hour in order to get the soap thing to lock. But I'm not going to call the tech back because he was so poor. He had tape around his shoes to hold them on, and he was in a big hurry. So, I won't mess with that. As far as HomeSafe, HomeSafe is great. They've been very good to me. It's just the people who do the work, and that's not their fault.

To Whom It May Concern, I am writing to formally express my frustration regarding my HomeSafe warranty account. Approximately four months ago, I contacted your company and spoke with one of your customer service representatives to cancel my home warranty. During that conversation, I clearly explained that I wanted to cancel because I was repeatedly unable to find service technicians who would accept your warranty coverage. After multiple unsuccessful attempts to use the service I was paying for, I decided to cancel my policy. I recently discovered through my bank statements that I have continued to be charged $54.99 per month for the past four months. I also sold my home, and the closing took place two days ago, making these continued charges even more unacceptable.

Everything was so sped up when I signed up with HomeSafe. They just want you to pay and sign on the dotted line. But it's the way they do things nowadays. Everything is fast because they want you as a customer. Other than that, enrolling with HomeSafe was good. All you need to do is pay. If there is something that has to be done, then they would come out and do it. They are always very kind and considerate.

I've had home warranties since my house was six years old, after an AC guy told me both AC units were going out and he needed to replace both of them. I decided to get a home warranty and the AC units ended up lasting 20 years. I was getting ready to get rid of my previous home warranty company when someone from HomeSafe contacted me, so I decided to give them a try. The sign-up process was very good. The rep was very knowledgeable, answered all my questions, and the process was straightforward.

I already had CarShield and received information about HomeSafe offering a discount if I bundled the two together. The representative walked me through the process and explained what the warranty was. He told me they could apply the discount, gave me the price, and said I could start it that day. I was going to think about it, but I was going to do it anyway, so I went ahead and pulled the trigger. I got HomeSafe because things happen, and at least I have something to fall back on. I received the warranty card in the mail and looked it over. It was simple and easy to read.

I had CarSafe, and then HomeSafe called me. The policy seems very helpful. I like the reassurance that they will cover any repairs that I need done.

The coverage sounded wonderful because HomeSafe will help you when you can't afford the repair. But when I needed my stove replaced, HomeSafe didn't do it. So, I just canceled it. The customer service was rude. When I went to file to get my stove replaced, the top worked. But the oven went out and it locked and wouldn't open up. So, I called the number that was on my booklet, and they referred me to where you filed the complaint. The lady said it was over three weeks. I said, "Ma'am, I'm old. And I didn’t just call y’all.” She said, "You have to call them." She was so rude. I said, "Guess what? You don't have to replace it. I'm just gonna cancel my insurance.” I told the man who called who was so polite from HomeSafe and he was not happy that that happened. HomeSafe would be a good business if they got better people. All the customer service rep had to do was say they'll send somebody out here to look at it, because I have the insurance on it.

This place is horrible when it comes to finally claim. Just got off the representative which was very professional and polite although he said, "Sorry. Dropped the bomb." Not acceptable. I asked for a discount or some kind of credit back and he said, "Nope. Not going to happen." All they care about is their money. I want to discontinue using their service. I wouldn't even give him a one-star if that's too much credit. Run. Do not use this company. They are worthless.

I bought my house in November and signed up with HomeSafe at the time. I went with the monthly payment option and the rep that got me signed up was good.

We had a great experience with HomeSafe. There wasn't anything that was a holdup. It was a constant flow. And one of the items was broken, and they replaced it with a brand-new item. Everybody was kind, courteous, interested in solving the issue, and it went like clockwork. And I had several appliances that had to be taken care of. Everything that they offered came through 100%. They were wonderful. I would highly suggest them.

They were very nice. I didn't like the idea that they wanted more money every month and only covered the same amount as Choice & almost $50 more for each repair call.

Awful, my computer suddenly stopped printing and scanning so I called Geek Squad. Appointment was 2 weeks later and I stressed it had to be after 4pm because of work. Them having a 12 hour window does not work for working people. So, my appointment day came and they called at 8am saying they were on the way, I told them I was at work and I could not leave so he scheduled it for Saturday which was fine. Nobody showed up so I do a 2nd appointment 2 weeks out again and once again on appointment day they called at 8am saying they were on the way. Now I'm getting frustrated.

I entered into a home warrant agreement with Home Safe on or abut November 1st 2025. My issue began on Saturday June 27th, 2026, when we discovered that the HVAC system in our home was not working. This was the first claim I had made since contracting with Home Safe. Although Home Safe advertises that "service requests are 24 hours a day, 7 days a week," my experience showed that this does not mean a customer can speak with or to a live person who can help resolve the issue. Instead, I was required to open a case online and wait for the contact administrator, ARMIS, to call me back.

I've been with HomeSafe since the beginning of the year. The rep I worked with during the sign-up was very nice. Their price was excellent as well.

After trying one or two other whole house warranty companies I decided on Home Safe because their costs were very reasonable and they gave me the assurance that I would have somebody at my back should any of my expensive appliances or utilities become unusable. I worked with the tech they sent to our home. He wrote down every date and problem and HomeSafe stayed in touch with me throughout the process. I’m very grateful for the assurance and security HomeSafe has given my husband and myself.

The representative was excellent. She knew her stuff and was most helpful. I got a good price especially compared to a few other home warranty providers I used previously.

I own my own home now, and I wanna make sure that everything in it is okay. HomeSafe’s price was good, which was one reason I went with them. I've called in and asked a couple of questions, and the customer service has been good. My sister has just gotten her home paid for, and she's asking me about it so I’m gonna tell her about HomeSafe and see if she wants to go with them. I’ve been with them for about a year, and I've never had any problems. I did it just in case something breaks down. I wanna make sure I have someone I can go to.

I’ve been with HomeSafe for three years now. The claims process has been simple and easy. The techs seem knowledgeable as well. I'm satisfied with the work they performed.

Please be careful of using Homesafe as your home warranty company. In my opinion, they are a scam and look to not cover what is written as coverable. I am a disabled first responder and vet and after being misled and beat around the bush for weeks regarding my a/c failure, I was denied coverage. First, my estimate was blurry, then it didn’t state the reason the motor died, then I had to get the tech to contact them (and give a reason why it died and submit pictures), all the while getting transferred from agent to agent (Rodena, Joshua, Danielle, Kanesha, Chris and 3 others) and receiving nothing but excuses on why we were still doing this 3-4 weeks after the claim was initiated. The claim was ultimately denied because they said the motor was dirty.

I learned about HomeSafe through my insurance company, and they're good. I like the benefits and the price. I've had them for over a year but I never really had to use them.

We had plumbing issues a few months ago and the repair guy had to replace a bunch of 40-year-old valves that had corroded. He was done in one day. He was very efficient. Several years ago, we had a microwave oven replaced, too. HomeSafe’s customer service is excellent even though price-wise, it is a little expensive. But it's fine. I can afford it.

HomeSafe's customer service has been nice. However, I had one claim they denied. The man that they sent out there wanted to crawl in the crawlspace under the house. There was a leak on a pipe; water was just coming out. I called back and talked to one representative, and she put me on hold, and she talked to her supervisor. But they said they couldn't fix it because he was charging too much. I called my old plumber before I got the insurance, and he came out and fixed it. The other guy wouldn't tell me how much charge these were gonna cost- a couple 1,000. But the other guy fixed it for me for $445. I'm also not satisfied with the $150 deductible. But that was the only time I had problems with HomeSafe. They did fix some, and that was the only one they didn’t.

I was interested in HomeSafe because they had all of my stuff covered. But I tried to use it twice, and it didn't work. We had issues with the water pump for our well and it didn't cover the tanks because that was a holder of the water. It would only cover the pump. When I had trouble with my dryer, they said they couldn't get anybody out here. So HomeSafe wasn't working.

The very nice people at HomeSafe care about the consumer. They try their best to help. The repair person is also very, very kind. pleasant and reassuring. My pool motor stopped working in the summer in Arizona and I was very worried about the pool turning green. The pool man from HomeSafe came out to look at my pool promptly. What consumers need to realize is that your claim needs to be assigned to a claims rep from the administrator, Armis. Then the repair person can do the repair. So don't fret as I did.

All I did was look at home warranty options online and leave an email address. I never left a phone number. I have received 9 phone calls today (so far) from Home Safe. They refuse to take NO for an answer, and they keep calling. Every time they call, I tell them that they have already called numerous times. They won't listen. Instead, they simply continue to try to sell me their product. They continue until I am forced to hang up. They call back after a short period of time and start the whole process over again. I feel as if they are harassing me.

I went with HomeSafe because I didn't get a high-pressure sales response from them. I've been with them for about six months. There are still some points I've got to go over because I'm not sure of the coverage 100%, but overall, the customer service experience with them was good.

I wanted to have assurance that if something goes bad, it would get fixed. So, I decided to get a plan with HomeSafe, but I haven't used them to see if they work yet.

I needed a new warranty for my home. I had CarShield and when I called them, I ended up with HomeSafe. The sign-up process was easy. I've never had to use it yet but overall, my experience has been good.

I have an extended warranty on my vehicles, and I didn't see anything wrong with getting one on my home. I liked what we discussed with HomeSafe, and I liked the price. I've been with them somewhere between six months and a year, and so far, communicating with them has been all right.

HomeSafe is as good as the other ones. I'm just not thrilled with any of them. But communicating with them has been good. I just call them on the phone. It’s not a problem. For my recent refrigerator claim, they came out and looked at it. They thought they had it, but they didn't. So, they came back and fixed it, and that's all right. They didn't do anything the first time. The second time, they tried to put a gasket around the freezer, and it sometimes works. I think I have a different problem with it now, but I haven't called it in.

I was changing my insurance from Nationwide and I talked to HomeSafe and the gentleman told me that they also had a warranty program for my units. I got three residential units and a commercial unit and I wanted to get the insurance for my building. The price that he gave me was cheaper than the one that I had with Choice. Also, the situation where I got three residential units and a commercial unit, some insurance companies and mortgage companies only deal with one of the other. They don't do with mixed use. These are residential or these are commercial. The rep from HomeSafe said that I could get both my commercial and residential covered through their program as opposed to the one I had with Choice Warranty. I had a problem with that. I had to jump through a lot of hoops in order to get my commercial spot also covered.

I got HomeSafe four months ago. I saw it on Google and checked into it. It seemed a good offer. And from what I've read that they treat people right.

I like HomeSafe. I had them come out at one time for my septic system in my garage. It was backing up. They put some stuff in it and yield it out. They couldn't find any other problems. HomeSafe is good as long as you got $100 for when they come out. When I first started, it was 65. I call them when I send in a work order. I speak to a person. They ask questions about what I need done, and they look for somebody to do that particular thing as fast as they can. As far as the contractors, I had one that I really wasn't happy with. He kept coming back, and he had excuses. He was a private contractor. He couldn't get a part. He couldn't do this or that. He had different excuses. I finally did get my hot water tank replaced. It took about two months by the time I got it all done. I was trying to help him by not saying anything to anybody because I knew that he was a private contractor and that he needed the job.

Signing up with HomeSafe was a good experience. The rep I worked with was easy to talk to.

I purchased coverage from HomeSafe just in case I need it. I haven't had to use it yet.

HomeSafe has been nice and the service was good. They were polite and some of them helped me. They explained exactly what was covered. However, an incident happened where I had a lot of clean-up to do. The threads on top of the water heater where the water comes up and goes out of the pipes were leaking, and I had water all over my bathroom. I had it in the front room, in the kitchen, and on the walls. I asked HomeSafe for a contractor to come and repair it. They told me that they couldn't because I don't have the water heater in my plan. I just canceled all of it and I'm not going back to it.

HomeSafe is a great company to have. Customer service representatives are very professional, helpful and knowledgeable. Making a claim has been very easy and the various recommended professionals have been great. I am very glad I have HomeSafe.

They were very polite on the phone trying to inform me of all that I would receive with my new home safety and repairs I can receive with my purchase. I hope all is true, because I will post it if it isn't true. Thank you and I can't wait to receive my book of all you cover with home safe. Thank you again, May God bless.

We are very pleased from the purchase, assembly, operating performance, and closing each year. Ease of opening is great.

Avoid! Do not call or put your phone number in looking for a price because you will get 50 plus calls a day no matter how many times you say no and blocking numbers does not stop the calls either. Any place that uses high pressure calls is never worth the money. @

Whie I can't speak to the company's warranty and price, what I can say is I do not like their sales tactics. I completed an online quote request. When they did call me, they introduced themselves, and I explained it was not a good time, we were in the middle of an emergency, and the rep continued to try to sell us -- He said "there's never a good time to discuss this..." and continued to deliver his spiel. I had to cut him off and explain that if someone says it's not a good time, they need to respectfully call back. Due to this tactic alone, I will not and cannot recommend Homesafe. If this is how they sell, and do not respect a customer's time, I'm not interested.

My mother is 94 years old and is solicited by this company repeatedly. She has the beginning signs of dementia and is easily confused. The mass mail HomeSafe sends out is arguably ethical. The mail states it is an 'IMPORTANT NOTICE', all in large print and then states in bold letters 'HAVE NOT CONTACTED' us....when she has no business relationship with this company. And they end the paragraph by stating 'before it's too late'. All kinds of 'scare tactics' are in this correspondence, which is just downright despicable. 'NO FINANCE CHARGES APPLY TO THIS OFFER', is stated verbatim, again my 94 year old mother has no business relationship with this unethical company.

My first experience was smooth and swift. I was shocked. Second experience exactly the same. I'm very happy with this company. I read reviews and a lot were negative. Don't believe everything you read.

I am very satisfied with the procedures that they use. They are very helpful and understanding. They have never hesitated to file a claim or pay the claim. Once they start the claim it doesn't take them very long to get it finished.

I always call HomeSafe to submit my claims. Their reps have been very good, and I have no complaints so far with the technicians that are sent out to my home. I'm fairly well-satisfied with the company. We had one issue that took quite a while to resolve, but it eventually got resolved.

HomeSafe had everything that I was looking for at the time that I signed up with them a couple of years ago. It's been so so easy and fast with them. Everyone that I have spoken to has been very professional and understanding. They've been a pleasure to deal with. I have a general contractor that I've used forever and he's marvelous. I would recommend him to anyone, and I have. He has a list of clients that he regularly takes care of, so you have to wait. He came out for my furnace, and he came out several times. He diagnosed in two visits then he knew what was wrong, and he had to get the parts. Now my furnace is running better than it has in a long time.

I've been with HomeSafe for a little over two years, and it's been a good experience. I used to call them when I do my claims. Now, I do it online. And when I do it online, I get a call within 24 hours, which is perfect. Their representatives have been fine. It's been by the book. I had one claim rejected, but they were rightfully so. I did not push back at all. I'm HomeSafe's biggest cheerleader. They let me choose my own contractor. If my contractor is a little too high and they didn't meet the whole claim, I was okay with that. I had an experience where the hourly rate on the bill from the contractor that I chose did not quite agree with what they accustomed to paying but I chose the contractor and, whatever little I absorbed, I absorbed on my own.

I like that HomeSafe lets you choose your own vendor. I've not had them that long but I've had no problems with their customer service.

My mother had HomeSafe for the home, so I just continued to policy. When submitting a claim, I call the phone number that's in the book, and then I tell them what the problem is. Then they send somebody out in one or two days. I canceled my policy with HomeSafe though. I didn't have a bad experience with them. They have a good policy. They just didn't cover everything that I wanted covered. They have too many individual policies. I have to have everything in one policy.

So far, my experience with HomeSafe is good. I've been with them since December of 2025. Different companies were calling and HomeSafe gave me the best price for the monthly payment. The only thing that was a little higher was the service fee. When somebody comes, you have to pay the service fee of 125. I found out about that later, but everything else is good. I would recommend HomeSafe to a friend. They're a good company. So far, they're doing their job.

I had an issue in my bathroom being stopped up when I wash clothes, and the water would go in the tub. Then when I would flush the toilet, it’d be backed up. HomeSafe was very helpful. I didn’t have a problem with submitting a claim. I told the rep what was going on, and she told me what to do, and I did it, and it came out really good. The people that they sent out was really nice and very helpful. They did what they had to do. I haven't had any problem since they came out. So, I was very pleased with HomeSafe. Overall, the coverage is very good. I pay 50-some dollars a month, so I don't have any problem with it. The price is good. They'll call me if I'm behind. I'll try to get that straightened out. They've got outstanding customer service, too.

I'm 82 years old and we've got appliances that are getting old and HomeSafe has taken care of them. Right now, we're waiting on a guy to call to fix the broiler in our oven. Usually, a contractor is dispersed out in two or three days. They've been excellent. They've taken care of everything. My most recent repair issue was on an air conditioner. It was handled great. I paid $65 and they fixed it. It probably would have cost $1,200 to $1,300 to get it fixed if I had to pay for it myself. Having HomeSafe has been very beneficial. Their response could be quicker but they've covered everything that I've called about.

I was happy with CarShield as they saved me about $4,800 on the transmission. Since HomeSafe is the offshoot of that company, I thought they would be good, too. I've been with them for eight months now and so far, I would recommend either company. HomeSafe's price is fair at less than $100 a month and when I used them recently, they handled my claim expeditiously. They understood that I actually saved them money.

I got CarShield first for my car then they contacted me about HomeSafe. Considering the financial situation that I'm in, I figured it would be a good idea to have a warranty service to cover some expenses that might pop up that are on the expensive side. I signed up and my experience has been satisfactory. However, HomeSafe is not the easiest thing to deal with at times because a lot of companies don't deal with them directly. I have to get reimbursed through HomeSafe.

I have a deluxe home service contract with HomeSafe. I explained to them what I needed and they were very helpful towards me and helped me decide on what to do. They recommended a company and a technician came out. He was good. But he insisted on me paying him my service call. When I talked to the lady at HomeSafe the next day, they reimbursed me back my money because they were supposed to pay the technician and the technician wasn't supposed to do that.

My husband passed away and I have nobody to do the things that need to be done. I signed up with HomeSafe and so far, I've submitted one claim. It took me two times to get to somebody who would help me and when finally did, I was sent somebody for a plumbing issue that showed up in just a pickup truck. Prior to the visit, I was informed thru an email of his name. I wouldn't ask for him again as he was kind of shady. He told me not to send pictures to HomeSafe and to send them straight to the person that they were going to send out to do whatever job was that I needed to get done because could deny it if the picture wasn't taken right.

I like the connection of HomeSafe with having an account through CarShield. I've had good experiences with them. The only time I had a little bit of resistance was recently when I had my refrigerator repaired; the previous tech didn't do a good job. My refrigerator was frozen up due to an issue with the freezer fan unit, and it was freezing the top part of my refrigerator. They were gonna deny my claim, but they ended up reviewing my claim ‘cause I said it was the same issue. The guy never fixed it. He only got it working a little bit, and then he never really fixed the issue. Then they reviewed that, took my information, and then changed their denial. They looked at what I was trying to explain to them. I was still happy with that.

HomeSafe is great. One of my coworkers recommended them, and I've been using them ever since. I just put in a claim and they paid us. I have no problem with them. They were unable to fix my stove, but they were able to pay the claim out. So, I can go ahead and look at another stove. The best part about it is they were able to use a direct deposit. I definitely will refer them. They worked pretty quickly once they got everything together. They're very knowledgeable. They are slow, but they do take care of the job, so I have no complaints about them.

HomeSafe's customer service was great. There were two techs and they could have never been better. They were clean and respectful. We referred them. The service was smooth and I had no problems. I only paid my deductible. It’s a bargain.

Submitting a claim to HomeSafe is fast, easy, and thorough. The overall claim process is easy. I liked it better when I paid the service people for the service call. I normally just call. The quality of the service people is 50/50. I had two good experiences, and I've had two bad experiences with the contractors. One of the contractor didn't do anything. I'm having the same problem with another contractor. I don't know if they fixed it properly the last time. The good thing would be they took good care of the microwave. The washer and dryer was also very quick and easy.

I talked to a HomeSafe rep, Ben, and he was talking about everything that they all can do as far as my appliance. I was livid. I told myself, "It sounds too good to be true." He said, "It's not, and it's a guarantee." For 49.99, that's not bad for each month for all the appliances that they all have me covered with. I want nothing to happen to my appliances.

I call and speak with a representative when I place a claim to HomeSafe. My interactions have been good. A service technician comes out in one or two days. The repairs have been great.

I was starting to have problems with my washer, my dryer, my dishwasher and decided I needed to get some help instead of paying every other full charge for that. We went with Homesafe. We ended up replacing my dishwasher. They gave me $30 and said, "Go buy it yourself. We won't replace it at all." I've had two charges within the last month, on a clothes washer that has developed a leak. They came out and charged me $75 for a service charge.

When HomeSafe called the first time, the rep had a good pitch, and it sounded good so we didn’t hesitate. We purchased it. I had nothing but excellent service with them. They had quick responses to my claims and everything went smoothly. Also, the techs were very courteous and professional. They explained everything that they were doing. They made it clear. It was very easy to understand what they were doing. We are very satisfied with the service and the help HomeSafe gave us when we needed it. I am happy with them. For the price that we have to pay, it's worth it. I recommended them to family and friends to get something like that. But we're happy with what we have. It makes sense.

I’ve been with HomeSafe for three years now. Submitting a claim was a little bit difficult, at first. But when I got it down for the phone numbers and did it online, it wasn't that hard. My most recent claim I did strictly online. It took them three days for the techs to come out and the techs did a very good job. I also liked the fact that they found me a stove that was actually better than the one that I had. They've been a big help. I've been recommending them to others.

I've been with HomeSafe for three years. I filed a claim for my clothes dryer and there wasn't any problem at all. I did everything on the phone. The tech was excellent. His work was first-class. Everything been going very well.

We've had a few claims with HomeSafe and every tech we've had was very good. Recently, the dishwasher was washing the dishes but they came out still wet. So a tech came out and looked at it. He had to order a part but when he came back, it didn't take him very long to fix it. Before that, he'd been there for two other items and for those claims, he had the part right away. Other than that, I would recommend HomeSafe. Their claims process is simple. You make a phone call, then they put you in touch with a repair person. By the time they come out, there's a deductible and that's fine. What I like best about them is the customer care people on the phone who are very eager to help. They apologize for the problem and take care of it. Also, I've never had to call more than once on one problem.

I got a policy for our outdoor water lines with HomeServe, which has been excellent. Then, when I saw the HomeSafe name, I associated the two. I figured that HomeSafe had to be equally good, and they turned out to be. I’ve been a customer for five years and I’ve made several claims. I usually try online, but it’s not as good as talking to a person. It works better to give them a call. Dealing with the reps is great, and they usually get the tech out within a day.

I had CarShield for my car. As they're related, HomeSafe called me and said that that could get my appliances covered as well. I signed up and have had them for a couple of years now. Over the years, I've had an oven, a washer and a dryer replaced. However, I had a problem with them that I was about to cancel my contract with them last year. I needed to get the refrigerator replaced but they wouldn't reimburse me anything. I even went to P.C. Richard and got the original receipt they still had 10 years ago. I got the original receipt, but it didn't have the serial number on it. It had the model number but according to the claims person that I spoke to time and time again, they needed the serial number. He didn't want to hear anything. But except for that one experience, everything has been very good. HomeSafe has been very helpful and very much on the money.

HomeSafe's claims process is pretty easy. I've been a member for two years and I would recommend them to my friends. But they don't have technicians in Maine When I had a claim, I called them up and told them what I needed. They said they didn't have anybody in the Bangor area that did that, so I told them I could find one. I have a home contractor here called One Stop Home Repair. We've used them several times with HomeSafe and they've been pretty good.

Everybody at HomeSafe is nice and courteous. The customer service has been excellent in the three years I’ve been with them. I’m a phone person and submitting a claim is very easy. I just call them and tell them what the problem is, and they will get you help right away and let you know. Within the next few minutes, they will get somebody on the line, or somebody will be calling me in the next hour or two.

Homesafe called me and I gave them a chance, but I was disappointed their customer service. I made a claim and didn't hear a response back. I already have a home warranty provider, so I was seeing which one was better. On the other service that I have, I make a claim on the app and get a response within an hour. With Homesafe, they said somebody called me, but I didn't get an email or anything like that. I thought, “You know what? I don't want to really deal with that.” I discontinued Homesafe last week, so I no longer have it.

My house was paid for, so I need to put some warranty on the stuff that I have in it. HomeSafe gave me the best, price-wise. I've talked to several company, but they were the cheapest and it was reasonable, so I took it. I do have a lot of competitors still trying to beat this quote, but I'm not one to just keep switching over. As far as claims, I would call the company and they would set it up. I would report everything, and they will give me a claim number. When they send someone over, I would pay the person who's doing the job. I would pay them my deductible. The claim process is easy. They would let me know who's coming, and it's supposed to be licensed in that area. I've had two claims so far.

I searched on the computer about the company that can take care of my home appliances, like plumbing, electricity, water heater, heating system, and I saw the company's name. I remembered my brother telling me about the company that can solve the problem that usually I have at the beginning of the season, especially from summer to winter, then to always check all the water system, the plumbing, if they are working well. He lives in New Jersey and he told me Homesafe is the one that can help me. If I call them, right away, they come. I joined Homesafe, and I've been with them three years. I've never gotten a negative result with them. As soon as I call them, they find a way to come over as soon as possible.

I liked HomeSafe's prices. I went with them and have been with them for nine months now. I submit my claims over the phone, and their customer service has been great.

HomeSafe had some advertisements and I was interested and went with them because they offered me something nobody else offered. That's coverage on the septic tank I have, and I haven't had an issue with them at all. I also keep with it, so I should never have a problem with it. We used HomeSafe when we recently had some work done on the refrigerator and everything went good with it. They answered all my questions. We gave them feedback how the work was done.

I got something in the mail about HomeSafe being connected with CarShield, and I've been happy with CarShield. So far, I'm also happy with HomeSafe. They seem to be a fantastic company to work with. They have been very good and polite and know exactly what I needed with no problem. I called and told them what I needed, and they got in contact with the people that works on dryers, and we set up an appointment. It was easy. The lady I talked was very knowledgeable. She looked it up and told me who is in my area and that she would give them a call, and they would call me to set up the appointment. The technician seemed to know what he was doing. He checked my dryer and told me that the part that I needed has no longer been made, and that he would turn it into the warranty people to make it right. HomeSafe ended up sending me a check for a replacement dryer. I would recommend them to a friend.

Submitting a claim over the phone was fast and seamless. I had my booklet, and I gave HomeSafe the information they needed to start the claim. The tech came in and looked at the item. He told me what his thoughts were, he would submit back to whoever he needed to submit it to, and HomeSafe would let him know if they would replace or fix it. Someone called me back and they said they decided to replace the item. From the time I put a claim to the time I had the replacement wasn't too long.

I've been with HomeSafe for three months. I've had to file two claims and the process was easy. The techs and their quality of work were good as well. My units were replaced.

I have been with HomeSafe for a year now. I usually submit claims online and it has been very easy.

Homesafe is my first home warranty provider. I always call for service and the conversations are good. I respect their technicians' knowledge. All in all, my experience has been good and i would recommend it. Their price is workable.

I've been a HomeSafe customer for two years. I submit claims mostly online and they have been good. If it's for plumbing, I've already got my plumber hooked up. When HomeSafe calls me, I tell them I've got a plumber here. That way, they don't have to try to locate one. But if it’s anything else, I let them send it.

HomeSafe is a very good company. I'm very satisfied with them. I had bought a service policy with CarShield and they're the ones that guided me to HomeSafe. I've had to use them a lot. They replaced the microwave. They just replaced the dishwasher. They replaced the garbage disposal. They found a couple of plumbing problems that they fixed. So, I'm very happy with them.

They sent a letter to my deceased sister who only lived in our home a few months before she passed away. They informed her that the home warranty at our address, may be expiring or may have already expired. Suggested she call their 800 number IMMMEDIATELY as she may have time left to activate a warrantly replacement plan. Needless to say, they may be legit but their business practices are bad. I would never trust them. The house was never warrantied by them and my sister died 10 years ago..

I got a septic tank, and HomeSafe said they would take care of the septic. So, I got it. The latest claim that I had was with the dryer. The guy came in two weeks ago and then went ahead and put in the new part that was going out. He cleaned it up. Then when my wife was washing clothes, there was like a rubber smell in the laundry room. She got all nervous and thought it was going to cause some kind of fire. The guy came last week, Friday, and he said that was normal for it to be because of the new parts that were put in. He said to wash about four loads of towels. He said the smell should go away. That's what we're doing right now. We're waiting for all that to happen. If the smell goes away, that's great, but if it doesn't, then there's something wrong that wasn't fixed properly.

I was looking for warranty companies. We were with another one, and they were terrible. I thought I'd try HomeSafe for a couple months, and they ended up to be fine after a while. Originally, we had a problem with them where they got me on the phone and I was trying to make a claim that day, and they sent out some totally goofy, dirty guy with no business cards and tools, had a dirty car and couldn't speak English very well. The claim was for the dryer, and I'd already told them what was wrong with it.

Being with HomeSafe for a couple years now, there were a few snafus with communication, but other than that, we did good. I did a claim over the phone and I didn't have any problem. The only thing is I asked about how the payment to the service company was going to take place, and I got all the invoice and the claim numbers which was not a problem, but then I was told that the company would service us, they'd email the claim with the claim number and the invoice and everything on it, and the check would be sent directly to them. That was on my electrical.

I've been with HomeSafe for a few years now. I recently had a claim for my washer. Their claims process was really easy, and I was amazed on the output. It was done really quickly. They didn't send a technician. I went ahead and contacted a local person about my washer. He determined that the transmission was locking up and it was not repairable. I went ahead and faxed everything in, and then they got back with me through an email and offered me something comparable, or I could just take a check and get something on my own, which was what I chose to do.

I would recommend HomeSafe. They've been all right with me from the time I've been with them. I submit my claims over the phone. Their customer service is okay. The latest time I had them, they did some plumbing for me, and the experience was excellent. The service with the guy that came out and did it was good.

I wanted to cover the things that I couldn't pay for. I signed up with HomeSafe and I've been with them since December. I had to place a claim with them and my experience was good. I had to go online and I also spoke with a representative who was able to help me. A contractor came out the next day. He was very helpful, very timely and courteous. The only thing with HomeSafe is I can't use a checking account for my deductible. I was told at once that I could like an electronic check, and when I tried, the person said, “Well, no. You have to have a debit card.”

First off, I really haven't had anything happening to anything in the house yet. So, I really can't give you any information. Just giving them the information they wanted to start my coverage. That's all I had to do.

I did a claim to HomeSafe for my AC a couple of weeks ago. They said there were no providers in the area. I had to do the replacement on my own and that part is fine. It's just the adjuster made me feel like I really had to overprove that my air conditioner went out. I explained that it's twenty five years old and they're only supposed to last 15 to 20. At 25 years old, that's a pretty good run. I had to keep explaining that. I just don't know if they just have that process on air conditioning and other items are easier or maybe it was just the adjuster that I was talking to. My experience has been good so far aside from having to send too many emails and pictures and internal pictures of the AC unit and where the leak was. She wouldn't believe me, so I had to have a another company come out and perform the leak test. I had to pay for that but they don’t reimburse for it.

I honestly wish I could give this less than 1 star.. Let me explain... I am a current and long time customer of Car Shield. Their service is fantastic, and I would highly recommend them. I understood that HomeSafe was a subsidiary, and I was very happy to sign up, knowing the reputation of CarShield. I was told by the sales person, that if a problem occurred and I needed to submit a claim, that I should first contact them, and then I can proceed with having someone come out to address the issue, and submit an estimate. That only if and when I chose to have the work done, that I would be required to pay HomeShield a $150 deductible. Well, as fate would have it, I needed the service for our washing machine, and it became painfully obvious that what was told to me initially, was NOT the truth! The customer service person told me that I needed to pay a non-refundable $150 for a service call, whether HomeShield would cover the repair or not.

HomeSafe’s customer service is good. I've been with them for close to a year and my payment comes out every month. While I haven't had to use their services yet, they're a 5.

When I filed a claim through HomeSafe, they sent me to this other company, and I had to file a claim with them. When I was trying to get my water heater fixed at the time, they supposedly didn't have anybody in the area, and they really wasn't helpful. I pay my monthly rate every month, but I haven't used them since then. I went through other options. I checked with the warranty on the water heater and come to find out that our water heater is under warranty. So, I just went ahead and went that way, instead of using the HomeSafe because when I went to do the initial warranty on it and have them fix it, they could never find anybody in my area. If they did, it would be so many days that they could get out here. I had one set up for the next day, and supposedly, when I called that company to check to make sure approximately what time they thought they would be here the next day, the rep said, “Well, we don't do HomeSafe.”

Most people who call me hear my answering machine message, and they don't call me back. But HomeSafe listened to the message and left me a message. So I thought that if they tried me again, I was gonna pick up. They tried me again and I picked up. I liked what they had to say so I got them. I haven't had to use them but when I signed up with them, they told me that if they could get a different part and I approved that part, then they would repair it.

I own my home. I wanted everything to be in insurance if anything breaks. I saw HomeSafe's commercial. I took their number down and I told my husband about it and I said, "Let's try it out and see how they work." My signup experience was good. I called, everything went through and it was no problem. The process was great. They sent the book, as well.

I saw an advertisement for HomeSafe on Facebook and called them. I talked to them before and I thought it was way too expensive, then when I talked to them again, it seemed like it was more affordable. The guy that I talked to was nice and I was comfortable. He explained things to me. The company sent me the policy, but I haven't used HomeSafe at all and I'm getting ready to cancel them. I don't see the value in having it at this point. At first, it seemed economically feasible, but when I checked the age of my appliances, compared it with the cost of the product and added up most of the things that I might have to replace in a year, I didn't see the value. If a lot of my appliances were older, it would be more feasible.

My experience with HomeSafe was not good. I had them from New York when I lived there, then I moved to North Carolina in 2023 and they kept on sending me cards. I decided to take them and the rep told me, "This one will be covered for the air condition system." I joined them again and paid $24 per month. I sent the $24 around January 24 and for some reason, the air condition system in my house shut down.

HomeSafe is really good. I heard that they help you when something goes out in your home, and they do by paying the monthly note. If you need help, they will send somebody out and evaluate the issue and fix it for you. About me being a senior citizen, they offered me a better price than American Home Shield. The customer service rep that I spoke with was very professional, very nice, courteous and understanding.

The rep that I talked to was very good. He was very congenial and nice. It was a good experience overall.

HomeSafe called because we have their other product on our cars. Also, we had them before. We never had a claim with them but they have always been good to us, so we just stuck with them. They are top-of-the-line. There's nobody else better. They called, we got our plan set up, and they asked us a few questions. Before I knew it, we were covered. It was easy and has worked out good for us. Everybody was courteous and friendly to us on the phone. HomeSafe has our business as long as they keep going. We go with who treats us right and does a good job, and is courteous about their stuff and stands behind their product.

I called in the claim with HomeSafe and the technician came out the next day. Once he came out and gave his report that day, HomeSafe rendered a decision. I took the option of taking the value for the dryer, so HomeSafe cut me a check for it, and I was able to replace it. It was good. The only thing that I didn't like is HomeSafe had a $150 copayment just for the technician to come out. That's not a negative reflection on them. That's just their policy that I don't care for. Other than that, the price is fair. They all give an industry-standard, introductory offer.

We've always had a home warranty, and HomeSafe offered more. Their coverage was better than the other one that I had. We signed up and we pay monthly, but we haven't had any dealings with them yet. We just got the booklet yesterday and while I haven't had a chance to look at it, so far, so good.

Signup with HomeSafe was easy and painless, and my interaction with the rep was cordial. He was very professional and he helped me understand all the things. He explained all the different options to me and I made him understand that I had a very limited budget. When it comes to money nowadays, people can always find a little more wiggle room. The rep was able to work with me to find something within my price range, so it was satisfactory. So far, there haven't been any issues that have required me to file any claims, but I'm set to go should anything go wrong.

I was with Old Republic for 10 years. We were looking for a fresh face, and HomeSafe came up. They were also recommended by one of my neighbors. I usually try to research before I make any decisions, and they have a pretty good record. I also looked at a couple of home warranty companies but when I talked to the people at HomeSafe, they made me feel comfortable. They were very pleasant. I appreciate their patience ‘cause I'm very forgetful sometimes. I had to repeat asking a couple times. Their price was reasonable and they offered the same stuff that the other company had. HomeSafe gives you payment options too. You can pay for the year but I pay monthly ‘cause I'm on a fixed income and it works out good for me. So far, so good. Hopefully, I don't need to make a call but when I have to, I hope I'm gonna get good results. I don't mind putting the money out as long as I know I'm covered.

I had ARW and I wasn't happy with them. I switched to HomeSafe in November and it was my impression that I'm gonna be very pleased with this policy. The reps were pleasant and very knowledgeable. They weren't high-pressure and talked me through what they had and what they covered. My deductible is a little bit more than I had with ARW, but I’m well satisfied with it. I should check back with HomeSafe and see if it's cheaper if I pay by the year. But right now, they just debit my checking account every month.

I talked to somebody from HomeSafe, and signup was easy and quick. Their price was excellent too. I have to go online, add an account and set things up, but a hard copy would be nice.

When I called and talked with the HomeSafe reps, they seemed to really be fair and understanding. They have good customer care. They were very knowledgeable, answered my questions, and made the sale. It was a very good phone call. I felt good about it. I have automatic payments on one of my credit cards. We're happy with HomeSafe.

I received a letter from HomeSafe and because I didn't have any insurance, I decided to see what they offered. They have a payment option that I like, which is every month, and I signed up.

HomeSafe was really thorough. However, I didn't realize that there was a $150 fee until the end. I told them I couldn't afford that and they came down a little bit. That helped. I'm on a monthly payment plan which is easy. I'm on auto-pay. I'd recommend them.

I was a CarShield customer and HomeSafe Warranty contacted me. They told me everything the policy covered and what it cost. They were very knowledgeable and professional. I would definitely recommend to a friend.

I had HomeSafe for about a month, and then I had it canceled a couple months ago. I just couldn't afford everything right now. I've got too many bills. I just called up and told them I wanted to cancel. I spoke with a person. The experience was good.

HomeSafe was on TV. I figured out I better call because I've got a house such old. I called HomeSafe and they told me everything that was going on. It has been a month ago since I started with them. Try it.

HomeSafe sent a person out here to do my place, but it was for a whole week later that I heard from them. They told me that the air conditioner I had was an old air conditioner and it hadn't been serviced. I've been using that thing forever and it went down. HomeSafe's rep was all right. She called me first and said, “We got that for your air conditioner. We’re sad to say that we can't do it because of service that the air conditioner had." It was 23 years old, and every time I had something go wrong with it, I had people out here to fix it.

I'm an old man, and I'm gonna sell the house and go to assisted living but I wanted some security for the next couple of years. I wanted some extra coverage in case I'd have any problems. When it comes to appliances, I'm not the brightest bulb in the world. My wife was much more experienced and she passed away. I signed up with HomeSafe. After I had it for a while, my insurance company decided to match HomeSafe. I decided to go with that then. My overall experience with Homesafe was a 5 out of 5. I also told some of my friends about them.

I talked to a guy at Home Safe, and he sounded good. I liked what he had to say. I had a nice interaction with him. I haven't used the policy yet, but I've noticed that I've got all these other people coming at me five times a day but I never hear from HomeSafe. So sometimes I wonder if I'm signed up with them or not.

When you buy stuff, the warranties don't last long. So you need something for whenever things happen after the warranty. I went with HomeSafe, and I had them work on my dryer and my refrigerator, and I had no trouble with it. My experience submitting a claim was good. I talked to them over the phone and let them know what I needed, and they took care of it. The techs who came out were nice and courteous. They found the problem, figured it out, fixed it, and solved my problem. Assured me that everything was working right.

I had a recent claim with HomeSafe for a plumbing issue with the pump that pumps the waste out of the house. Chops it up and sends it through the pipes and they fixed it that day. However, there was one thing that I really needed some help with that HomeSafe didn't give me any help with at all. Since it's part of the house, I thought it should have been included in the claim, but they said they didn't cover that particular gas issue or propane issue. But having the warranty gives me a little bit of peace of mind that if something major goes wrong in the house, then it's a good possibility that HomeSafe can help me out.

HomeSafe is better than the company that I had before. I like HomeSafe better. HomeSafe is the best because they do what they're supposed to do, and they bill you accordingly, and you get what you pay for.

I was looking for a home warranty to cover all of my appliances. HomeSafe was reasonable. I called to place a claim and their claims rep was good. As far as the service technicians, one was kind of a problem. He kept coming back and forth, trying to fix the problem. However, the majority of them were very good.

I have several houses with HomeSafe. It's easy to file a claim. I don't have to go through a lot of process to file the claim. Everything's okay.

Pleased with technician but they should have company credit card for making necessary repairs, it should not be customer's responsibility. Technician came out on a Sunday morning and was very professional answering all my questions.

HomeSafe gave me a fairly good price compared to some other companies. We've submitted two claims so far and the experiences have just been more than wonderful. The techs were also both very good. For one claim, it was just too old; they couldn't get replacement parts, so they chose to replace it. Then the other one was also damaged, and the cost of repair was too great, so they also chose to offer replacement, so they then had two new installations. It's just been very positive overall. There's no haggling, no disputes, and the turnaround has been very quick. I’d definitely recommend HomeSafe.

Filing a claim to HomeSafe was all right. I didn't care that I had to find somebody. I could have, but it was not exactly fine. I contacted them, told them my washing machine had issues. They said I could find somebody and I could pay them. I don't wanna go through all that. That's not what I hired them for. I hired them to take care of everything. They were able to get someone out here though. It was the same person who took care of my dryer. He was very nice, got right to the point, figured out what was wrong with it, ordered the parts, came back, and took care of it in a reasonable amount of time. I'd still recommend HomeSafe.

Noel was the representative that I spoke with. She was very kind, understanding, and knowledgeable. She was exceptionally easy to understand. I wish that all businesses had an automated service like HomeSafe has. I made my selection, and within a matter of seconds, Noel was on the line with me. Noel was truly an awesome individual. Thanks HomeSafe you are the greatest.

I put my car through CarShield. I saw in one of the documents that I was reading through that they also offered home programs. It was convenient because I already had a policy for my car. HomeSafe was a little aggressive about calling me to get signed up, but it was a hit and miss. I kept telling them after 5:00 or and I worked late. I got my email version of the contract and handbook, but I don't remember getting a card and a hard copy like I did for my auto coverage.

I went HomeSafe because I have CarShield. The reps were pleasant and respectful during signup. However, I've had the policy less than six months and I've had no claims with them.

I switched from another company to HomeSafe. I investigated it and I like that they will replace an appliance at a replacement value versus the depreciated value. I called them to file a claim. They gave me a number and I had to call the repair guy out. They authorized that, and he came and did the repairs on the refrigerator. They took $100 off for the inspection and then they paid the rest. He worked with me. He came back another time for free because we couldn't find the leak the first time. HomeSafe can make it a little easier to do the inspection deal up front because we live in a small community and often, the preapproved contractors are 80 miles away. So, we have to go out and find a contractor, and then they approve it. Other than that, I like that the service is easy to use.

I've been with HomeSafe for two and a half years now and it's been easy to file a claim. The tech usually comes out in a day and we also get to choose the techs. I had a repair recently and everything's been great since then.

I currently have HomeSafe on and I called the telephone number on the brochure when I had a claim, then the adjuster came over and did his thing. After they looked at the stuff, they determined that my stove was not repairable, so I got a check. I went over, bought a new stove and replaced it. The process was very easy, and I'm very satisfied. I would recommend HomeSafe. In fact, my niece has five or six Airbnb homes, and they were thinking of getting their policy.

The sign-up process was easy. I called HomeSafe on the phone, went over everything, and signed up. They gave me the best possible price because I'm 72 years old and I'm on a fixed budget. They told me about the deductible and the 30-day period where I can cancel. They also told me about the 30 days that I couldn't file a claim. HomeSafe is easy to work with and reasonably priced.

I wasn't satisfied with my previous home warranty and switched to HomeSafe through a referral from CarShield. I've been using HomeSafe for two years now and the contractors being sent out by HomeSafe are good. However, It's hard to get signed in, trying to locate the sign-on portion. Also, getting reimbursed when I use my own contractor has been difficult. It is a rental property and they send the check to the rental property instead of my address. Because I have not lived at that rental property in more than 20 years, it goes to the dead letter office and it takes a long time to get them to send the check to the right address.

HomeSafe did good on my last request for my garbage disposal. The contractor I used is the same company that does my plumbing. They also do my air conditioning and heater. But they never worked with a warranty company. I was told by HomeSafe to get the invoice submitted to them and three days later, they were sending me a check. It was really easy. There was no pushback. It was perfect. I would recommend HomeSafe to a friend.

HomeSafe has been good in the 2 years that I've had them. They've put in a furnace for me and they're getting ready to fix my dryer. I've filed claims three times where they sent a guy out to evaluate the issue, then they got the parts and came back to do the fix.

I had CarShield and I knew that HomeSafe was affiliated with them. I had home warranties before that ended up being not really good. So when I heard that there was one through CarShield, I felt safer and thought maybe it's legit, because a lot of them aren't. The signup process was easy and the reps answered everything I was concerned about. I like knowing that all my appliances and HVAC are covered if I ever have a problem with any of them.

I signed up with HomeSafe because of the monthly payment. The company responds in a timely manner and setting up a claim via email is easy, but going through the process is tough. They responded in 48 hours but I'm not satisfied because it should be covered and it was not.

I have no problems with HomeSafe. I recently had to file a claim for an issue with my swimming pool. The process was impressively smooth, with a quick response from the company. They resolved the matter in about a day, which exceeded my expectations.

I googled and read reviews online about HomeSafe. Once I talked to them, I thought it sounds good. I'm about to sell my house and I got HomeSafe as an incentive because it's a house that was built in '75. People who are buying are young and they're like, "I don't know about the septic thing." That's why I got that additional piece on that as an incentive. The coverage was very comprehensive and their customer service was very good.

Getting a home warranty was the best thing I ever did because it wasn't hardly any time after then I had some issues, and HomeSafe took care of everything. I am so glad I did it. I had a well pump that had to be replaced but because it was an emergency thing, I couldn't wait to let HomeSafe send their people out. I had a wedding in like a day. So I called my man that I know that works on stuff out here in the county. After I got it done, I sent the bill to HomeSafe, and they took care of a nice-sized portion of it. HomeSafe is a legit company. I like that if I call them, they're gonna be there for me.

The first time I had to get something replaced, I wasn't sure how to do it. But the second time that I had to do it, it was pretty easy. I got ahold of the appliance dealers and they came out and looked at it. Then I went up and picked a new one. It happened real quick and got it approved. I had a check within a couple of weeks.