GE Refrigerators Reviews

Very expensive GE Profile dual fuel stove and fridge were purchased new in 2006. Since the very beginning, it has been nothing but problems. Beware - do yourself a huge favor and avoid purchasing GE appliances at all costs. They are unreliable, and parts fail repeatedly.

I have had a faulty gasket replaced 3 times (by a factory authorized appliance repair provider) on my GE Monogram all-refrigerator ZIR36NMDRH. None of the gaskets have formed correctly to maintain a tight, suctioned-seal causing the condensing unit to continually freeze. The replacement gaskets are not of the same quality as the original and come warped and wrinkled. The repairmen have tried steaming them and taping them in place and still they don't work (and look terrible). Why such shoddy replacement parts? I haven't even discussed with the repair company who is paying for all the return visits and products (I'm sure it will end up being me). I also was told I need to replace the evaporator motor. This machine is only 6 years old!

The original 2007 GE Profile side-by-side unit I bought from Lowe's for $3,000 had one door 3mm higher than the other, so I had it replaced. This unit has had all sorts of problems: wildly fluctuating temps, a failed ice maker, puddles in front of the fridge. Finally, I called GE Service in June. For $360, he replaced the motherboard. He said the motherboards had been redesigned every single year since 2006! I turned off the fridge for Hurricane Isaac a few days ago. It started it up today and now it won't cool. I've had it with General Electric. What a ** company. I won't pay for another service call. Lesson learned: I will never buy another GE appliance ever. The rest of my kitchen appliances are Bosch, just as expensive as GE Profile, but high performance and trouble-free.

Three years and a half just after fully remodeling my house, I purchased a GE fridge, Model GFSS6KKXASS, a very nice looking French door fridge. After about three months, it stopped keeping the set temperature and then I noticed ice coming out of the openings in the back panel. The technician came over and ordered the main board which arrived a few days later and then he came back and changed it. To my surprise, the issue repeated about 6 months later and subsequently until this Tuesday, when the technician called the extended warranty company and told them that the piece of junk was not fixable. As a result, I am getting my money back from the company that I bought the service contract from.

I purchased a brand new GE refrigerator (GSHL6KGZBCLS) from Home Depot in October of 2010 and had them install it. This weekend (8-25-12), I noticed that my drinks were very warm and checked the temp. It read the freezer was 28 and the fridge was 66. I started researching the problem online and found that cleaning dust from the back was listed as a troubleshooting step. I did this and waited 24 hours with no luck. It is still at the same temp. I also tried turning off the breaker to the fridge power, no luck still.

Warning! Do not buy a GE Monogram refrigerator. I purchased in 2003 and it's been nothing but trouble. I've had 8 or 9 service calls since owning this piece of junk. Never mind the expense of taking days off work, the service calls are $89+ per trip. I've spent about $1700 in repairs/equipment. Never again. Oh yea, the ice flows require days to thaw before work can proceed. It's the same issue over and over again.

GE Profile French Door refrigerator was purchased in May 2007 from American Appliances. I bought into the whole marketing thing for GE Profiles when I needed new appliances, especially a refrigerator. I won't make this mistake again.

I have had my GE Profile for less than two years and it is not cooling. The GE serviceman came to my house and looked at the fridge. After 2 minutes, he told me it was the motherboard. OK, so I paid to have that replaced. Tell me, why is the temp on my fridge going up and not down? My food is spoiling and GE repair department told me to wait for 48 hours to call them back. I paid that tech $372 to replace a motherboard that I feel was still working and I feel like it's the compressor. Because that is covered under the warranty, they didn't want to fix it. Well, I am calling my credit card company to stop payment on the transaction and let's see how fast GE gets this ** fixed! I will never buy another appliance from them ever!

GE Profile model PFS22MISBBB - I will never purchase another GE product. The quality is poor - plastic parts break and replacement parts are costly. A small plastic hook that holds the door closed broke recently, replacement part of $265.00. What a piece of junk. Do not buy GE products; you will be disappointed. It is impossible to find a GE site to enter a complaint.

I purchased a GE Profile refrigerator at Lowe's on 06/08/2006. I purchased 4-year extended warranty also. Model PDS22SISBRSS. As with thousands of other units, my first motherboard, WR55X10552, failed on 2/24/10. Luckily, this fell under the extended warranty coverage. On July 28, 2012, the motherboard failed again! I have emailed GE customer service twice, no response. Internet search on various sites shows many other bad board on GE refrigerators. Very limited recall in 2007 I believe. They did not include my model.

I'm very dissatisfied with my GE refrigerator Model #G5525XSRBSS side by side stainless. The ice maker is the worst ice maker in the world. Every friend, relative, neighbor and anyone else that comes to my home says, "What's wrong with your ice maker?" It makes ice fine but when you push the ice button, nothing comes out. It takes a long time to fill a glass. The howling sound is very disturbing. This refrigerator makes more noise than the junior high band. Don't buy GE. There are a lot of better brands available.

I purchased my refrigerator from Lowe's with a 4-year extended warranty. I have taken very good care of the refrigerator, performing weekly cleaning/preventative maintenance. Despite the good care, I have started to see cracking on plastic parts within the fridge. To be specific, the produce trays started to have cracking on the plastic when there is no overloading and/or any type of abuse. The temperature gauge plastic is also getting cracks on the plastic. I called last Friday, 7-27-12, and first spoke with Lowe's, which then directed me to GE. I called and was directed from GE Parts to GE Consumer Relations. At GE Appliances Consumer Relations phone #1800-286-1215, I then spoke with agent name Lindsay. I concisely explained to Lindsay what the issue was with my fridge and gave her the model/serial number.

The stainless steel doors are very hard to clean. I have spent a lot of money and different types of cleaners. The scratches and water stains don't go away. I'm sorry I did not get the refrigerator in another color like the sides of the refrigerator with black surface. Can you please tell me what to do? I wish you could help me out and change the doors. My spouse is not too happy with this problem of the doors.

I have a broken GE Profile refrigerator. It’s an expensive piece of junk. This GE refrigerator is not working properly. Techs were giving different recommendations to fix it - at my expense. But having read other complaints, I have the same problem lots of owners are having and I see that the only way to fix this problem is to trash a high-end appliance. My appliance is not a lemon - GE is just making really crappy appliances. I already had to replace a fan in my Profile double oven at 2 years, and now a fridge at 3 years is doing what looks like lots of people are also going through. I will never buy another GE appliance. I have had GE appliances for 30 years and when we built this house, I replaced all appliances with new GE appliances and have not been happy with them. I will definitely share this with anyone I know who are looking at appliances.

I purchased this GE Profile French door refrigerator (model # PFS22SBSBSS5) years ago and immediately one of the pull-out shelves broke due to the cheap plastic. I sat a gallon of milk on it and the plastic could not hold the weight. I had to replace the plastic part that covers the vegetable drawers for the same reason. The condiment holders in the doors break if you put anything large inside and it’s way too expensive to replace. I throw out vegetables all the time because I can't control the temperature and it just starts freezing food in the fridge. In less than 5 years, the whole unit quit working and I lost all of my food. I replaced the fan and another part with a cost of over $200.00. It worked one day, so I put food back in. Once again it quit working and once again I had to throw everything out. My husband went and bought a new board today to the tune of $150.00.

I purchased this refrigerator (GE Model PSDS5YGX8FSS) in July 2009 and it has been repaired three times (motherboard and temperature sensors) as the refrigerator/freezer does not maintain required temperature. I just had the worst experience with GE tech, "Jason," basically stating that I should have purchased an extended warranty plan to cover the poor performance or I had to pay for the full price of repair. The temperature sensors need to be replaced again. I used to be a loyal GE customer as I had purchased two refrigerators that had proven to be good products. GE should be concerned with the loss of another customer for life as they don't stand by their products and they now perform poorly. Their customer repair line is atrocious as I make appointments, follow up and the techs do not show up. They cancel appointments in lieu of receiving negative feedback. Their customer relations' phone line is a joke as you never are able to reach anyone, so GE techs know this and can afford to provide poor service. Be forewarned about GE products.

I purchased this GE Profile 22-cubic feet French-door refrigerator from Lowe's in 2007. In the first 6 months, a seal at the base of the freezer came loose, spilling yellow fluid. About 1 month ago, one of the plastic items at the top of the refrigerator door broke and fell off. Now this week, the motherboard for the refrigerator had to be replaced ($390)! I can't replace the broken piece without ordering a new door. I have owned GE Profile for years without any problem until now. I will never purchase this product again, and I think it's time to complain loudly. I am a senior citizen and live alone. So this is not a matter of wear and tear; this is a matter of a poorly made refrigerator. I hope this complaint reaches GE! Thank you for the vehicle to lodge this complaint.

GE Eterna side-by-side refrigerator: a piece of crap since day one. In 5 years, the whole freezer door rusted out like a cheap tin can. The ice-maker froze up constantly and made a huge ball of frost on the front that I had to scrape daily. Now the electronics on the push button lock control is locking down the whole unit so I can’t get water or ice from the door. I’m so sick of this piece of crap I’m just going to push it to the curb and let the trash-men take it away. Never, ever will I buy anything GE ever again as long as I live. Their stuff used to last a life time, but now it’s all junk.

The icemaker of the GE Profile refrigerator does not work well - it sometimes freezes up. I bought the refrigerator in late 2003 and it is now making a clicking noise when the motor is running. I have had other refrigerators that lasted 20+ years without any problems.

We purchased our GE Profile Refrigerator model # PFS22SISBSS in August of 2008. I came home this past Saturday to it not working and our food having to be thrown out. The service man came today and when he opened the back, it had at some point started on fire and all you could smell was something burning. He said that the metal backing definitely helped, but who knows how long this was happening? I can't believe after reading all of these complaints that nothing has been done. I am so very thankful that our home was not damaged & nobody got hurt...just wondering what it is they are going to do about this? We have been out a "fridge" for 2 days now & were told we would be contacted within 48 hours...if not, we were given an 800 #....REALLY? Thinking this should have been addressed immediately...any suggestions are appreciated

My GE refrigerator, Model GFSS6KKXASS, was bought in 2007. It cost me over $2,200. Since I bought it, every single year was repaired with the same issues. The refrigerator is leaking water. GE Tech Services came and repaired the refrigerator every single year. Every time it is repaired, it works for 10 or 12 months and then the problems start again. We already repaired it 3 times and now we will have to repair again. The tech service came and he ordered the same parts. What made me angry is because I know that it will happen in one year more. The company agreed to pay 50% of the cost because they said it is out of guarantee. Of course, since we bought it, it was repaired every single year. What do you expect? Why do I have to pay for a refrigerator with manufacturer problems? Never buy GE appliances! This is the worst customer service ever. I am making this public so other customers are not affected as I was for this company.

I bought a GE Profile fridge bottom freezer unit 4 years ago from Home Depot, a PDF22SFSBLLSF. The fan is not working and the freezer is overheating. Really!? What happened to the days when appliances lasted years! From my research and from talking with the appliance parts store, this is a very common occurrence. Now I have to pay about $400 to fix this. I have lost all confidence in GE and the fact is that their quality has gone down.

GE Profile refrigerator Three years and it's still losing coolant and still no ice! It's the fourth service call in three years and GE merely states another service call is needed and will not acknowledge they have a product issue. Now I know why Jack Welch retired at 70 as the company has no effective customer interface nor solutions to poorly designed and built appliances.

Isn't there a good class action attorney out there? Come on, these GE products suck! We bought our fridge about 4 years ago and just dropped $480 in repairs and it still defrosts at random, our food is spoiling, the ice maker produces a glob of ice, the dispenser only offers, occasionally, crushed ice, no cubes, and it makes a few cubes per day. What a joke, a horrible customer rip off and complete grounds for litigation, help! I will never buy any GE products again and encourage everyone that reads this to do the same! I know they had some ** as a CEO or sales guru write a book a few years back about how to be aggressive and close sales, a.k.a. screw your customer, he should be shot!

My parents are senior citizens and purchased a very expensive GE Profile refrigerator (side-by-side) with water and ice built into to left door. They had problems with everything in the refrigerator freezing up on the warmest setting as well as the water freezing up and leaking and the ice maker frozen in one big block of ice, all in warranty. GE service came out and replaced a few different parts, only to have the same thing happen. I was at their house last week and was unaware that for years, they have not used the water or ice and they deal with everything in the refrigerator freezing up and keep a container under the filter and empty it as it fills up. Very angry. I went online and found pages of similar complaints as my parents and many others have been taken advantage of with a clearly defective product. Please help my elderly parents as well as everyone else victimized by GE!

This GE Profile Arctica refrigerator freezer (model # PSS26LG) is almost 6 years old and the freezer suddenly won't keep things frozen. It’s about the same temperature as the refrigerator, but there is frost accumulation on the back. The freezer is full of food that had to be thrown out (melted popsicles and thawed out meat). After reading complaints, I don't even want to waste the money on costly repairs. I'd rather put the money towards a new refrigerator (not GE).

In late 2007, I re-did my kitchen and replaced all my appliances with GE Profile appliances. There has been nothing but issues with all my appliances since then. The most troublesome has been the Profile French door refrigerator and dishwasher. Since 2009, about two times a year, a technician has come out to fix the freezer/fridge temperature issues. I had to place another call this week (someone was here in September 2011 for same problem). A GE tech was here today and replaced the compressor because he said a wire was loose and this should take care of the temperature issues.

I came home from work yesterday and my 4-year-old GE Profile refrigerator was overheating. The freezer was at 13 (0 is normal.) After research on internet, I find that this is very common with the brand and life of their products. What happened to refrigerators that lasted 20+ years?

I bought our GE Profile Stainless Steel Fridge in 2007 and it lasted 4 years before the "motherboard" went out and cost us $400 to repair. One year later, the fridge is not working again and we cannot afford another $400 repair. We have a fridge given to us in the garage that is 20 years old and still working. So luckily, we can store our food in there for now. I want this crap out of my house and I want a fridge like the one in my garage!

We purchased a new french door style stainless refrigerator and in less than 3 weeks, the compressor started making loud noises. The repairman came out and told us that our new refrigerator now needs a new compressor! This is our second new GE refrigerator that has needed repairs right after we bought it and it will be our last GE product.

GE Side by Side Refrigerator worthless - We bought a new home 5 years ago. GE appliances came with the home. Every year, we have had to pay repairman to work on the freezer of our refrigerator. At this moment it is not making ice, it never dispensed ice from the front of the door. We had a repairman work on this last year which cost us around $200.00 for an electric board. Well, that stopped working about 2 months ago. When I replace this crap, you can bet it will not be with any GE product.

My unit (French door refrigerator) is 5 years old and every year, I have had a problem with it and had to have the repairman out at least once, sometimes twice. I got home today with groceries, opened the fridge door and the light wasn't on and the temp was reading 75 in the fridge, -6 in the freezer. I have them both set at the recommended 37 in the fridge and 0 in the freezer. Of course, it was after 5, so I called and found out my warranty ran out in May. I called a repairman and my husband unplugged and replugged the unit. It seems to be operating now but we will see. I have never had so much trouble with any appliance and wouldn't take another GE if it were free! I'm shopping now.

We purchased a brand new stainless steel GE side by side fridge in 2006. Over the past 6 years, the plastic has chipped inside, the water has stopped working 3 times and the ice machine has quit working too. For the past few days the machine has started a clicking sound that keeps getting louder and louder. Today the fridge shut down and is unusable. It is very disconcerting considering my mother has had her fridge for over 20 years. My sister has this same fridge and it has had all the same problems as ours too. GE is making terrible products and pushing it out into the world of consumers and we are the ones suffering the after affect. A wasted thousand dollars down the drain, thanks GE.

The repairman, Russ, told us we needed to purchase a new motherboard (he never looked at anything but the interior of the GE Profile refrigerator). He was in our home less than three minutes. We ordered by the part number the repairman named Russ gave us. We were told by the order taker that this was not the correct part number. The order taker sent us the correct motherboard for our refrigerator. We called to request installation for the part and informed them that we did not want Russ to come to our home. We were told that he was "the repairman for our area." I informed them that I would need someone else and knew that he was not the only repairman GE has in Jacksonville. Dispatch called and informed me that Russ was still the only repairman she had and would only be able to send someone else the following Saturday. At this point, we had already been without a refrigerator for over a week. I told dispatch that I was going to call GE and complain. She sent someone out within 30 minutes.

I purchased a GE side-by-side refrigerator from Sears CA in 2000. All of the plastic bins and frames have completely fallen apart. I'm down to being able to use only the top half of the refrigerator part where the shelves are left. All the rest of my food, except for what will fit in the door bins is piled in a heap on the last remaining bit of the bottom drawer. The handle to the refrigerator door is loose. All the bins and drawers were made of cheap, thin plastic.

I purchased my home about 2 and 1/2 years ago. At that time, I purchased all new GE appliances: refrigerator, dishwasher, stove, washer and dryer. I purchased GE as I thought they were a good, reputable company. Back in November, the ice maker stopped working. It would lump up into one big ice ball and be too big to go down the ice maker shoot. We have been back and forth for months trying to get some satisfaction via the phone. We had to have two different service guys come out (as the first one did not seem knowledgeable at all). Now, we are being told to possibly fix the problem, it will cost us almost $300. I am completely dissatisfied as now I have seen how many complaints GE refrigerators have. This is unacceptable that you have so many complaints about your refrigerators, but yet you still sell them to the consumers. A refrigerator should last more than two years. This is absurd.

We have a PSC25MSWA, side-by-side GE refrigerator. We have been experiencing problems over the past few months with items in the freezer melting and then freezing again. I originally thought we merely had too many items in the freezer and removed most items to see what would happen. Again, the freezer began to defrost and the ice melted. GE informed me that it could be the motherboard. After having a service call by an independent repair service, I was informed that there is a leak in the sealed system. The cost to repair/replace the parts will be close to $1,000. Even then, there is no guarantee that it won't happen again. The refrigerator was purchased five years ago, so we are at the end of the warranty period. The repairman said that GE recognized the problem with the sealed system on this model and discontinued making it. Great! The repairman suggested that we just purchased a new refrigerator and not waste money on trying to repair it. We paid quite a bit of money for a refrigerator to only last five years.

We purchased our GE Profile Model PFS22S1SBSS in October of 2006 for our kitchen remodel. Our "old" 7 year old, no frills refrigerator was working just fine, but we were "upgrading". In June of 2011, we came home and found our refrigerator literally at room temperature, 72 degrees and the freezer at 32 degrees. We lost all our recently purchased groceries and some previously purchased (frozen) groceries. The GE technician came out to "see what the problem was". He could not repair it until the next trip out. It was the motherboard like so many other complaints above. He replaced it and it worked for a few hours before going out again. He replaced it again and it seemed to be working. We purchased more food only to have the unit go out again. He came back again and had to replace another part in the freezer.

We purchased a GE refrigerator, model PFS22MBWW, in August 2007 and found out that it was a cheap piece of crap. We paid over $1500 for this model, freezer on the bottom. The cheap plastic parts break all the time and the main board has gone out twice. Luckily, we purchased an extended warranty to cover this item. It pools water in from of the unit and the bottom of the freezer builds up ice and the only way to clear it is to chip it out gently to get rid of it. The drawer handles have broken numerous times. My grandmother's old refrigerator was a tank compared to this. I asked a Sears salesperson how long should one of these units last. He said, "If you are lucky, 7-10 years!" Planned obsolescence. I always try to buy American; this is now built in Mexico.

GE Profile stops cooling once a week. I have to empty out the freezer and use a blow drier on it for about 25 minutes before it starts to work. The ice maker stops making ice as well. $2500 wasted!

I purchased a GE GSH22JFXCC refrigerator in June 2008. A few months later, the ice-maker stopped working. I called GE. A repairman came and replaced the ice-maker at no charge since it was within the one-year warranty. In April 2011, the ice-maker again began to "jam" and it would not dispense ice, but it would freeze up and I had to manually dump out the ice. Finally, on May 4, 2012, we called GE for repair when we found several places where the plastic auger blades were broken off and missing. We paid $192 for a replacement ice-maker and received the unit on May 10, 2012. Now is May 26, 2012 and again we found a large broken plastic auger blade piece in the new ice-maker and the ice does not dispense. It only took 16 days for the new blade to break. GE needs to recall this defective ice-maker unit. I want my $192 returned for the repair earlier this month. I want GE to remedy the ice-maker problem.

I bought GE Profile fridge, microwave, and dishwasher 4 years ago. They all started to break a couple months ago. The fridge required ice maker and fan replaced, and it still does not keep a low temperature. The microwave's inside paint cracked and peeled. The dishwasher's digital display broke. I have contacted GE service department. They offered some discount for parts and labor, not a service call charge. The fridge is not usable because of the high temperature. I talked to them and expressed my opinion that their products fall under a lemon law and should be replaced for free. They turned a deaf ear to my request.

After only 2.5 years of use, the ice-maker on this GE Profile armoire-style, stainless steel refrigerator broke. We paid $2,000 for the piece and I am completely dissatisfied. We had it fixed for $300. GE agreed to pay only 50% of the cost of the parts (which amounted to $70). GE did not stand behind its product. I will never purchase another GE product.

GE Spacemaker Microwave - The vent panel that opens and closes on top of the microwave broke. It has cheap plastic hinges that are responsible for its attachment. GE gave me a hard time about sending a serviceman to my house to replace it. He finally came and refused to lower the unit by way of the cabinet screws so he could reattach the new part. Fortunately for me, I had purchased the microwave from a reputable store, Appliance World in Huntington NY. They sent back their installer who fixed the problem in 15 minutes. My complaint is twofold: First, GE serviceman not willing to spend the 15 minutes to do the job and second, most importantly, this unit is cheaply made. I will never purchase another GE product unless it is made in America where quality is put before cost.

We purchased this GE Profile side by side bottom drawer fridge 4 years ago and have had nothing but issues. Two of the plastic shelves cracked and broke. The slides for both crisper shelves broke off, so now the drawers don't slide properly. The lever for the meat keeper broke off, and the rubber seal on the fridge door has torn. The latest is the computer board fried so the fridge and freezer won't cool properly because of iced build up. A service call resulted in a $500 bill for labor and replacement parts and a week later, it’s not working again.

I have owned several Sears brand refrigerators. I owned three actually (all brand new). It’s my first time to buy a GE brand refrigerator. The plastic shelf on top of the produce bin corner got broken first and the plastic fell to pieces only after 20 months. I called GE and they will cost $99. GE refrigerator is a crappy appliance. It is not designed for daily use. Do not ever buy a GE brand ever.

GE Profile French Door Bottom Freezer Refrigerator - I purchased this appliance in April 2009. In April 2011, exactly 2 years later, the freezer stopped freezing. The GE tech came out and determined there was a leak in the sealed system. So GE ordered a part, added freon and replaced the part free of charge. Four months later, the same thing happened. I again lost all my food, and the GE tech came out and replaced the part and added freon. This also happened four months later and is happening again.

GE Refrigerator model # GS52OIEPCww - Came with new house, repaired twice in 7 years, and then died again, piece of junk. I will never buy a GE product again.

I have a GE side-by-side refrigerator, I believe 2007 model. I am so dissatisfied with the water dispenser on this fridge. It worked great for the first couple of years, but in the last two years, I have had to empty my freezer and fridge, unplug it and let it defrost overnight. Then the water dispenser would work for a little while. I have had to deal with this process probably 5-6 times a year. Now it has gotten progressively worse. Just the other day, after letting it defrost for 2 days, the water worked for about 6 hours and now once again, no water comes out. I can't believe that I have to deal with this issue constantly. I have gotten to the point where I just drink tap water.

I've had multiple repairs with my GE microwave and dishwasher, which I've now replaced with non-GE brand. My GE refrigerator and oven, despite having been repaired twice, current problems persist and I will not have them repaired again. Has GE been outsourced to China? Buy American? How?

We purchased GE appliances when we remodeled our kitchen six years ago. The dishwasher is very noisy and doesn't clean well, but that's another story. About a month ago, the refrigerator stopped cooling properly. We had a repairman come in (not GE, so they were very nice and responsive) and, after replacing the motherboard twice and defrosting the (supposedly) frost-free freezer, the refrigerator worked fine for another month. Then, this week, it stopped cooling again. The (supposedly) frost-free freezer had frozen up again. The same (not GE) very nice repairman came out and got it working again, but we are definitely looking for a new (not GE) refrigerator this weekend.

The defrost heater has shorted for the fourth time in two years. We lost all of our food in the refrigerator. It's time to set this junker to the road, tired of paying for repairs and replacing the lost food. There will never be another GE product in this house ever. GE, you really need to look at all of these complaints and do something. Oh, I forgot you're such a large company you can afford to do nothing but I can. I have learned a lesson from GE (never will I purchase anything with the GE logo on it; never). GE, good luck in Mexico.

We purchased a beach house less than 4 years ago and only go a couple times per month. The motherboard (GE Refrigerator) went bad and the freezer was not freezing the food. Of course, it is not a warranty item. It cost me $286.75 for the motherboard/shipping/tax/labor! I think something this major needs to carry a warranty. The fridge probably only has about a 1-1/2 year usage to it based on the fact that we do not live in the home. When it's time to replace the fridge, I will not get a GE product!

I had the ice-maker replaced. The ice bucket works when it wants. I will never buy any GE product and I am going to post it on Facebook. The model number is GSS25JFMAWW; serial number is da247297.

My GE Electronic Side by Side refrigerator quit working in the first 6 months. That was fixed under warranty. By the end of year 2, I moved it to the garage and bought another brand. It always freezes food in the fridge section and hardly ever freezes food in the freezer section. It just dawned on me to put my frozen foods in the bottom of the fridge. Defroster, what a joke! A glass heater that gets red hot and ice water drips on it when it defrosts. I wonder who came up with that idea. It doesn’t even make a decent garage fridge. Now the evap. fan has gone bad. It’s four years old and continually failing. I had a Whirlpool for 16 years and never a problem. These people build nuclear power plants. Now that’s really scary.

This refrigerator of only 5 years will not defrost. I have replaced the defrost timer two weeks ago and again, it has frozen. Now to defrost this, you have to disassemble the freezer, blow dry the ice, put it back together and then it runs for hours and maybe makes ice. Then five days later, I am doing this again. I don't dare put ice cream in it. But I think I will buy a new refrigerator but not GE.

GE Profile - The refrigerator does not get a lot of wear and tear as I live alone. I do not recommend this product for the following reasons: mother board went out 8/07, lost food, two of the drawer handles have split, ice maker is poorly designed (the ice cubes spill out the back of the bin which piles up in the bottom of the freezer which will not allow the freezer drawer to close), poor interior design, terrible utilization of space.

GE Profile is a non-repairable lemon - same as other comments: multiple repair calls, temps too low in freezer and fridge, mold in fridge, water pooling below. Finally, ice forms in fridge as it is seeping through the walls. GE offers a measly discount on a replacement from their website only - which is overpriced. My last GE was recalled and that's why I replaced it with this one. No more. I would like to be involved in a class action suit if possible.

Bought a new side by side on 9-24-08 and it’s been trouble. They extended the warranty by 1 year due to problems. Since the fridge side has went out a number of times and its always the same part. However, it ruins all the food not to mention repair costs. I have lost more in repairs and food than it cost to purchase. However, I feel they should have replaced it when it started being a problem. The flood of water from the ice maker all over the freezer and the 4 repair calls rendered no results. So stopped using the ice maker, but for the fridge's side to reach 70 and ruin everything is a joke. It shows poor quality standards for something that expensive to not even run 4 years, much less having to be repaired 9 times in a short period of time.

We were unable to get water from the GE Refrigerator Model GSH22JFTA WW. The water line inside the freezer appears to be freezing up no matter how low we set the temp on the refrigerator or freezer. I had repairmen out and they said there is nothing they can do to fix it. The refrigerator is only one year old. Is there anything I can do to get my money back?

GE Refrigerator model PSC25PSWA SS is a piece of junk. The first thing that happened was the shipping tape left marks inside the water dispenser area and they are permanently there. I contacted GE over and over. In their wisdom, (rather than replacing the unit) they shipped us a new door (with the LED screen), gasket, and I don't know what else to our front door. We were expected to pay for installation. The three boxes are still in my garage. The ice maker overflows for no reason and rarely makes ice. The freezer keeps shutting itself off. We have defrosted and reset by unplugging the refrigerator. Frozen foods are intermittently thawed and refrigerator section temperatures are iffy at best. I will never buy or recommend another GE product. Four thousand dollars down the drain. I hope their jet engines aren't made in Mexico too.

This GE refrigerator is the worst product ever and was not inexpensive! I constantly clean mold from the crevices and I am a complete anal about cleanliness. This is very disappointing. I have called a repairman and his only suggestion is to use an air compressor to try to blow out the areas, which are impossible to clean (under the plastic surround of each shelf). I have never been so grossed out with an appliance. Based on the complaints I have read on the net, I do not understand why there has not been a recall issued.

I called GE to inquire about a replacement drawer for my GE Profile side-by-side fridge/freezer. I needed a replacement for the uppermost Deli drawer, which is the smallest of the three drawers in this model. I was shocked to find out that they wanted $125 to replace this item and with S&H, the charge would have been over $140. To call this pricing outrageous is to put it mildly. Talk about abusing the client relationship. Has GE no shame? It takes a degree of shameless effrontery bordering on lunacy to expect clients to put up with these predatory prices. What a way to develop customer loyalty!

GE will do nothing. My GE Profile Refrigerator is 6 yrs old. The first year, I had a new freezer door installed and new door seals. Then, I had new door inserts as the seals didn't work. Then I have 2 new door assemblies installed. In 2007, I had a new computer and new motor. In 2010, another computer and motor were installed. Now in 2012, I had new door seals again. Today, they install a new computer and motor. Compressor did not start up so a relay has been ordered. If the relay does not start the compressor, I will have to purchase a new refrigerator.

Ever since I bought this piece of crap a few years ago, it's been making a knocking noise like no other fridge I have ever owned. Sears came out once, wiggled it around a bit and said it was normal. GE says it's normal. Baloney! I'll never buy another GE product as long as I live. I've tried to level it this way and that with only slight improvement. What a garbage. Don't buy one.

I have a GE Refrigerator model PSC23PSSC SS with S/N **, this thing is a real piece of work. First, the ice maker quit working, then the freezer won’t stay at a consistent temperature and the refrigerator won’t cool below 47 degrees. This unit was installed in September 2005 and GE will not do anything for me. I guess this is what they call "bringing good things to life".

About a year ago, our GE side by side refrigerator had an issue with the water dispenser. It stopped working so I replaced the filter (which I had replaced about 6 months earlier). This did nothing so I called a repair man from the Do It Best Hardware store that I bought it from. They told us that the water line had apparently froze and broke in the door and that I would have to purchase a new door for $500. I told him no thanks. Now over the weekend while we were out of town, the refrigerator stopped working and we lost everything in the refrigerator and the freezer.

I have had nothing but issues with this GE side-by-side refrigerator since the purchased date of 2005. Now the water dispenser will not dispense. The past 6 months, I have not been able to use my water dispenser. It is frozen solid behind the freezer door by the ice shoot. If I defrost, use a hair dryer or turn off the freezer, I will have water for about two hours. The ice maker works fine. GE refused to acknowledge an issue and wanted to charge me up to $200 to look at the issue, even though I diagnosed the issue. Why does GE give half of the consumer’s part # WR49X10173 for free and the other half is refused, but have to pay for it and/or service call. I will never buy another GE product again.

I just want everyone to know how lousy my GE appliances are! I live in a $300,000.00 home, so I did not buy cheap appliances. The refrigerator has a shelf that splits in half and moves backwards on the front half. Totally worthless! It goes back all the time and the bar underneath wastes about 3 inches of refrigerator space for the shelf below it because it is in the way.

GE refrigerator PSHF9PGZBCBB - Your advertising nor your distributor told me that I would have to replace the filter every 3-6 months. I am 90 years old and I have never had such a poorly designed fridge. I want a refund or a replacement with another GE, without the gimmick of replacing any part in that short time.

When I first purchased it, the stainless steel door had a defect on it which was like it had been scrubbed. I feel that if I paid for an appliance that was very expensive that I wanted it to look like it. GE ordered five doors for me all came damaged. Karie at GE Consumer Relations was aware of all the complaints on the door so she e-mailed me and said that she got an approval for a new refrigerator for me which was back in January. I keep calling, sending her e-mails and no response. Needless to say, it ruins all my products and fruits because it freezes them. I have turned the temperature down to 3, it still freezes the stuff. Needless to say, the top compartment freezer doesn't freeze.

Water dispenser line constantly freezes on GE Side by Side refrigerator. Service technician recommended a new door.

We built a new home and purchased a GE Cafe refrigerator side by side model CSCP5UGX through the builder in December 2009. It works fine, but periodically it makes a loud knocking noise that can last for several hours. During the first year warranty period, I called GE and a service technician. Of course, it wasn't making the noise at that time. He asked for my owner’s manual and showed me where it states that knocking noises are normal. What? Now it is out of warranty and GE will only come for a charge. It is annoying and embarrassing to explain to guests what this knocking noise is. I explain that it is "normal" for GE refrigerators and don't ever buy one. That is my solution!

On September of 2010, we remodeled our kitchen and purchased the top of the line Cafe appliances from GE including the side by side refrigerator (Model: #cscp5ugxss). The fridge has been in service since October of 2010. The fridge is basically16 months old and stopped working last week. I called service and the first response was that it is out of warranty.

I purchased a home four years ago. With the new home, I bought all new GE appliances, refrigerator, dishwater and ceramic top stove. About four months after purchasing the fridge, the defrosting element in the freezer broke down. It happened twice in one year. Then the water dispenser stopped working and then the fridge began leaking water so we had to turn the ice machine off. The dishwasher stopped working several times. We are at a point where we have given up on GE and this year will be replacing all three appliances and none of them will ever be GE again. Even the GE refrigerator that we purchased had to be repaired three times. So we have given up on GE. It used to be so reliable. What happened?

I have had my GE Monogram refrigerator since 2004 when we built our house. I have had it worked on many times. At this time, it will not cool and they can not find what the problem is. It has not worked properly since September 2011. They have ordered 4 parts for it and now they are telling me to unplug it and let it thaw out for 24-48 hours and then turn it back on and let it cool with nothing in it for 48 hours. At this point, I just want a new fridge. Every time they work on it, it will work for a week or less and it is back to doing the same thing. I have had the fan replaced in it 3 times and the main board replaced twice and several other problems I can not even remember. Very disgusted!

I join the many consumers who are dissatisfied with the performance of the very expensive GE Monogram Side by Side refrigerator (model ZIS 420). Originally purchased at $5500, it has cost us $3000 in repairs during its seven-year lifespan. It now seems to be beyond repair and we need to replace it, for another brand, I might add! Despite multiple visits and many parts replaced, it continues to have unreliable temperature control, over freezing in the freezer (down to -18 degrees at one point) and not holding the temperature on the fridge side. There probably is lots of mold growing in the back of this refrigerator after much condensation and leaks. It is totally disgusting and this product should be off the market. GE is not motivated to remove it because they make so much money on their repairs and extended warranty business! They've lost my confidence.

I have had my refrigerator repaired over and over. The water filter system stops working after a few weeks over and over again. The 800 customer service number told me years ago to pull out the refrigerator tray near the bottom and I will see all the water tubing in the back of the refrigerator. They said it freezes up and to pull out the trays, thaw out a while, empty the ice tray. Basically, the old timey defrost!

I bought the GE Profile refrigerator in 2007 (for way too much money) and have experienced the same cooling problems as indicated by prior posts. This fridge would not maintain temperature and food would spoil. The food in the freezer would actually melt to a point of leaking and create a wonderful mess, oh joy. I moved it to the garage 3 years ago (after only 2 years of service) for drink storage and replaced it with a ding-and-dent Whirlpool model that runs just fine.

For the 2nd or 3rd time, we have had a problem with the automatic icemaker in our refrigerator (model number GSH25JFXB CC, serial number LR205201). It does not stop making ice, just like before. We paid $279.75 for our service agreement and close to $900 for the refrigerator. We had a GE tech over twice. All he did was change the feeler arm field fix (WR49X10103). The last time was February 22, 2012. He had to order the bin that catches the ice. As is, your system calls us after a tech person services the appliance. They called twice, and we told them that we cannot give them an answer, until the parts arrive. The bin parts arrived about a week later, but GE did not call us again.

I purchased a GE Monogram refrigerator and GE Monogram freezer (two separate built-in units) and have had terrible problems with the refrigerator. The most recent problems had to do with the refrigerator freezing up and then thawing and dumping a half gallon of water on the floor.

I have had motors/compressors, and fan replaced twice, after the parts broke/did not function, and the refrigerator failed to cool without recovering. Between those service calls, the refrigerator and or freezer randomly fails to cool, off and on, for a day or two. The ice maker/water dispenser is also not functioning properly, and although I recently changed the water filter, only a trickle of water comes out. I have had this refrigerator for just four and a half years, and it was expensive. From reading these other posts, I really do not understand why there has been no action against this company, in regard to the refrigerator.

We bought the refrigerator (GE Monogram side-by-side) as well as other GE household appliances. The appliances were bought in 2006. The refrigerator has not been keeping the food cold or the freezer doesn’t keep the food frozen. We have had the compressor and the motherboard replaced. Still no satisfaction. The freezer stays at 10 degrees, needless to say. I have had to throw food away and have had technicians here. They tell me the refrigerator is defective. Yet GE has yet to recall the refrigerator!

I purchased several GE Monogram appliances in June of 2006 as part of my kitchen makeover project. Four out of six appliances had major product manufacturing and part defects particularly the refrigerator (Model ZISS480DRSS) and cooking range (Model ZGU36N6HSS). I might have had at least six service calls in the past two years for each of these products. Everything on the cooking range had to be replaced including ignition, burners and the gas tubing. We have replaced the motherboard for the refrigerator twice in the past year and last week when all my food got frozen the technician indicated that the motherboard has to be replaced again. Several parts including a noisy compressor fan, thermostat and some vent parts had to be replaced.

My wife and I have made multiple service appointments with GE. Everytime, at the end of the day, we would get a phone call with some lame excuse of why the technician can't make it. Not only has our time been wasted, we also have lost a day's wage, which is one thing we cannot lose. I will be sure that my family and I will never buy a GE product again.

In 2004, I purchased Model #PSH23PGRABB, Serial #MG425705 for my new home after doing a lot of research into all appliances. In August 2008, I had to have the inverter replaced, costing me $591.02. I was told by the repair person that inverters seldom go bad.

The ice maker never delivered ice properly in the door system. The freezer is not at the right temperature. It is set at the coldest selection possible, and is at 15 degrees. Recently the front 5 inches surrounding the door area, was very hot to the touch at the exterior of the refrigerator. I pulled the refrigerator out, and vacuumed the coils underneath and at the back. It seems to have helped with the hot area on the exterior of the refrigerator. Nothing has changed within the fridge. At this time, minimal loss of food in the system, but I feel like am becoming a slave to constantly watching and checking the temperature within the refrigerator.

We bought our refrigerator at the beginning of ‘06 and paid a whopping 2700 dollars for it. It's the side by side stainless steel Arctica. It was never very good at keeping things really nice and cool. Last year it quit making ice and the freezer and fridge both didn't work. The parts were still under warranty and we paid $200 to have the service man come out. He replaced over 1000 dollars in parts. However, it just doesn't keep things cool. The fridge stinks because things keep going bad and I have to search for the source each time. This is because it doesn't cool well at all. Finally, we stuck a good quality thermometer in it and in the middle - it maintains a 41 degree temp while being turned down to 34 degrees. It’s no wonder our food is going bad. I have a feeling that this refrigerator has design flaws and this is why it doesn't work right. GE needs to fess up to its mistakes before someone gets really ill from the food stored in these refrigerators.

I purchased a GE refrigerator in 03/31/2007 model #PFS22SBSBSS, serial #AL059629. In the five years since I bought it, they had to replace one door because of a small plastic piece broke off. A year later, the drawer broke because of another plastic piece broke. After that, the expandable shelf broke also because of a plastic piece broke and just last year, the door broke again. The same plastic piece. Now a month away from the end of the 5 year warranty, it keeps on changing temperature but the service man came out and told us it was not covered by the warranty and it would cost $310.00 to fix it, so if I wanted to fix everything, the shelf $279, the drawer $240, the door about $700 and now the control board $310. I could buy a new one. Where is your quality control? I know they make plastic that is almost totally unbreakable. I'm sure I'm not the only one that has complained. I will never recommend to anyone to ever buy a GE product after all the issues I have had with my refrigerator.

I purchased a GE Artica side by side fridge/freezer 6 years ago. I bought the most expensive fridge GE makes. I paid $350. I've had so many problems with this fridge, over the past years. In a 2 year period, I had 3 different companies come out a total of 8 times to look at it. The first company was A&E from Albuquerque! Don't bother getting these guys to your house. The guy they sent was on a personal phone calls, constantly, and broke a very expensive piece of porcelain, and his company never did anything about it. I was having the same problems all the time. The ice maker wouldn't make ice, the freezer's temperature's continuously fluctuating, and the fridge temperature kept climbing, in spite of me turning the temperature below its recommended 37 degrees! They spent thousands of dollars in replacements, compressors, motherboards, fans, etc.

When I bought my new house, I bought all new appliances, and thought GE was a good product. Well, not so much. Everything is 4 years old and falling apart. The water dispenser in the fridge keeps freezing. The drawer glides have all broken. The SS finish is discolored, and this fridge makes so mush noise when running. It sounds like a kitchen disposal. The microwave has had most of everything replaced, and the door is fogged up again and external plastic pieces are literally falling apart. The dishwasher (if that's what you want to call it) has to have the dishes pre-washed, and not loaded fully. It doesn't get the dishes clean, and this also is the loudest one I have ever heard. The range is about the best of the bunch, with only external plastic parts falling apart, and the door on this also fogged up. You may think that these appliances are abused and used for a large family, but I am the only person in the house. Wow GE, I have learned a very expensive lesson, and have, and will go out of my way to tell everyone, what a lousy product you make.

Fridge purchased in 2008 brand new directly through an employee that was a GE employee. It was fine until late last year, when we lost an entire fridge of food because it was not cooling properly. Scheduled a service but it started cooling again. So, about 4 weeks ago, it was not cooling. Scheduled a GE service tech, he says the condenser needs replacing but he has to order one. Rescheduled for that next Friday. Not only did the tech not show, but no one called after taking a 1/2 day from work to meet their 1-5 service window. Parts were in as they were sent to my home. New appointment scheduled, tech shows up and spends 4 hours on it, then tells me that there is another problem, and has to order another part. It was scheduled for this Friday. They were going to have to have help as the part needed replacing was behind the fridge and the fridge would have to be moved out from it's built in spot. Today, they called and without any explanation, cancelled the appointment for Friday and tell me the earliest they can do it is Tuesday. GE Monogram is a piece of crap and their service is even worse. Do not purchase a GE product.

I bought a GE side by side refrigerator model GSH22JSXL 2 years ago and have very bad experience with the water dispenser. The water line goes through the freezer door since the dispensing drinking water gets frozen inside the door due to bad insulation. A professional service technician inspected the door and advised me to contact GE because they knew that this is a manufacturing defect.

Both the ice maker and the water supply were frozen solid and inoperative within the first year of operating. The service person replaced a circuit board, thawed out the drain and the refrigerator worked until the weather turned cold. Approximately 9 to 12 months after, repair service repaired. Again, approximately 6 months later, the same issue, frozen water line and frozen water or ice below the lower roll out tray. Again, the service person repaired.

I bought my GE side-by-side around 2006. It has always been loud and several plastic parts in the freezer part broke within the first year. By year four, I had to pay a repairman to come out to fix the ice maker that has quit working. He said that the manufacturer had used cheap plastic parts that were destined to break. My water dispenser has always worked intermittently even though I have always changed filters on time. Now my ice maker and water/ice dispenser just went out again. What a piece of junk! I will never buy another one!

We didn't have it long when the ice maker stopped and come to find out, it was the compressor and it is junk! I paid so much and company won't back product. How ironic they have a commercial that says made with pride. That is a line of crap and the store won't cover it. They said what a great product. After much reviews, I see a lot of people have the same problems and there has not been a recall. I can't believe it's just not safe in case of a fire starting. Wow.

I have a new GE Profile refrigerator that has failed to cool 4 times in two and a half years with a loss of all contents each time. I have had GE repairmen out 6 times. They replaced the compressor along with all replaceable parts. The warranty finally expired and I had to buy an extended warranty to have the refrigerator examined this last time. This cost me over $400.00 because it was a defective refrigerator. Finally the last GE repairman stated that the refrigerator was non-repairable. I now have a claim in with my extended warranty policy. Wish me luck with that.

We are pretty much experiencing many, if not most, of the problems already described by many of your previous victims. I think that perhaps we should file a class action lawsuit against GE for selling this lemon. My husband and I are frankly concerned at this point, that this product is so bad that we wonder if it will set on fire next, because that's the one thing that hasn't happened yet. With the amount of money we keep putting into fixing it, it would have been cheaper to invest in building a time machine.

My GE fridge's ice maker caught fire. Luckily, we were home and avoided major damage to our home.

We purchased a GE Profile refrigerator in 2005. The first couple of years it did not maintain temperature. A couple of years later, the control board needed replacing and the fridge worked fine until July 2011. Since then, the control board has been replaced three times, the most recent in November. This is very frustrating to have to keep moving food to the the "garage" fridge (which is 22 years old and still going strong). This weekend, I notice that the temperature is again rising in the freezer and refrigerator. I tried lowering it to the normal 0/37, but again, it keeps creeping up. Needless, I'm very disappointed and highly inconvenienced. I will never buy a GE Appliance again, they should be ashamed of the garbage they are peddling.

We bought all-new GE monogram appliances for our kitchen in 2003,. We have had nothing but trouble! Everything is stainless steel First, the dishwasher electrical system went out and this continued to happen five times, each time I had to pay for a service call. It was still under warranty at this time. (But once it goes to the extended warranty all previous service calls do not count so all previous problems are null and void.) After many tedious phone calls, they let me buy a replacement dishwasher for $800, which was to be half price. The dishwasher was two years old; two person household. We have had to replace the ice maker, the monogram built-in all stainless steel.

About 3 1/2 years ago, I purchased a french door Cafe GE refrigerator. Within the first year, the left door gasket split. Several months later, the right door split. Now the rubber gasket around the freezer drawer is pulling away from the frame. The doors must be carefully shut, to insure closure, since there is no pressure to pull them shut, in case of a close, but inadequate, push by the user. All in all, this is a poorly designed, inadequately manufactured refrigerator of inferior quality. I'm surprised that GE doesn't do a better job. It is hard to think of buying another GE product ever again.

It is not as bad as most but it is worth another verification. GE is making terrible appliances these days and should cease producing this garbage or suffer the consequences. I rated this ‘Angry’ because my GE washer is another story for a later post. My GSS25JSRE SS refrigerator began freezing the water line dispenser shortly after warranty ran out.

My GE refrigerator is 3 years old and I have to blow dry it constantly! The freezer and refrigerator is on 4 and the coil in the back of the vegetable drawer freezes up. I can’t afford to call a repair man. This refrigerator cost us $1300.00 and it should last for years. I will not buy another GE.

I purchased a 21.9 cu ft. side-by-side refrigerator in 2002. After many water problems in the freezer side (door actually popped open due to ice build-up) was so relieved in 2006 that the refrigerator was completely replaced due to a class action lawsuit. But, I continued to have same problems year after year with the replacement. Just within the last year the motherboard was replaced twice. Today, they announced that it was not repairable. I am so angry right now that I felt a need to write this. We will never recommend a GE appliance to anyone.

I bought a GE Profile Side by Side refrigerator (PSC23MGPB WW) 7 years ago and it has needed some kind of repair almost every year. I replaced the fan motor and blade, the ice and water value, and many parts in the ice dispenser which I have started fixing myself to cut repair costs. Currently, my light on the water/ice dispenser won't come on (not the light bulb or any of the connections accessible in the panel) and ice maker no longer produces ice. I am surprised that GE would put out such a lemon and it appears from consumer reviews that they continue to do so. I will not buy another GE appliance. At least, they are stimulating the economy by keeping service technicians busy.

I have a GE Profile with a bad motherboard. It quit cooling the freezer and the refrigerator compartment. My old Whirlpool in my garage is still working fine after 16 years, and this expensive piece of junk quit just after 4 years. I lost much food and time. No one should sell these things!

I have a side-by-side GE that is only 7 years old, and the freezer keeps icing over. I defrosted it with a hair dryer many times. A service man has been out twice. He replaced the motherboard, and it still isn't working. I'm calling again. Last time, he said that he gets more complaints about GE refrigerators than any other competitor. Will never buy one again.

About 2 or 3 months ago, I purchased a GE refrigerator. A day after it was installed, the temperature in the refrigerator and freezer started to drop lower and lower, until all the food had frozen. I immediately called P.C. Richards and GE to get some help as to what I needed to do.

GE refrigerator (model GSH22KGMC WW). I have had this refrigerator for about 7 years. Today I will be ordering a new defroster for the fourth time. After 3rd year defroster burns out like a light bulb every year. If you have this unit the good news is it is not hard to replace. In the freezer on the back bottom wall, take all 4 screws off. All the coils will look like a block of ice. Put down towels under the defroster. Catch all the water or it will fill the dip pan under the unit. Use a dryer and melt. Two screws holding defroster on the bottom. Remove both connectors and replace with new. Otherwise, do not buy!

GE side by side refrigerator model # GSS22KGPAWW: We purchased it in 2003 and we have replaced the defroster heater in 2008, the icemaker auger in 2009, and now due to the freezer being too warm. We have now installed the main control board. The freezer will still not cool below 25 degrees. I am very unhappy with this product and do not recommend GE. We will now be purchasing a new one.

We bought two GE bar refrigerators and a top-of-the-line GE side-by-side freezer/fridge 6 years ago. They've all required extensive service and the tiny circuit boards fail regularly at more than 200$ a pop. They are more expensive to maintain than they were to buy. My parents bought a Gibson in 1938 and it kept dad's beer ice cold until he died in 2002. You call this progress, GE?

Wow! To read these complaints, I have been pretty lucky. My real complaint about my 10-year-old GE Profile Arctica is that the bottom drawer broke early on and it was not worth fixing. Now at 10 years, the compressor mounts must be going because every time it shuts down, it makes a knocking sound.

Just over 5 years ago, I bought a side by side GE Monogram refrigerator (model ZFSB26DRH SS). It thaws the top shelf in the freezer, and freezes my produce in the refrigerator. I'm so frustrated. Because our family is large (prior technicians claimed it to be our issue, leaving the door ajar etc.), and this fridge is an extra (in the garage), I did not pursue it aggressively enough to get a replacement. I am enormously frustrated, and out hundreds of dollars in ruined food and repair bills, which haven't resolved the issue yet!

GSS22WGPA CC refrigerator problems: This is junk. Need I say more? In seven years, it has been repaired more than eight times, 3 times for defrost heater, door, motherboard, and condenser fan. Isn’t that enough? I have heard of lemon. But this is junk. Never, ever will I buy GE. They do not want to help in fixing the problem. They just want more money to repair. How many times do I have to toss out expensive groceries, because I put my faith in brand name like this? Is there a class action lawsuit over this junk?

Never, ever buy a GE refrigerator! Six years ago, we purchased top of the line GE monogram and the ice maker never worked correctly. At year 6, the thing would not cool properly. The repair techs (from GE) said it had a faulty controller board they replaced it and charged $500 for labor and told us how thankful we should be that the parts were under some kind of repair/recall. Then six months later, the coils in the fridge started freezing over and then once again the fridge/freezer would not cool in fact it heated! Another $100 service call later (GE authorized again), an old timer came out and said $924 and can't guarantee it will work, better off to trash heap it. Don't buy GE! This was a counter depth monogram side by side used by only a 3-person family. Go figure?

Consumers affairs, how many comments about GE refrigerators do you have to get to have a recall on them? I have major problems on my side by side refrigerator. No water coming out and ice-maker not working. I am tired of using a blow dryer to get water. The filter is clean and there's no problem with it, just the way GE made the expensive refrigerator! Can't you help all these people with complaints? It was rated as 5 star and it's a lie.

I purchased a GE Profile side-by-side refrigerator model PSS26PSWSS 4 1/2 years ago. It has been trouble from the first year. GE replaced the fresh food fan motor and the dual evaporator ice ball twice within 6 months. Then it had problems with the ice maker. Now, since October, 2011 the ice ball kit was replaced again (this time under the extended warranty). This was because there was condensation inside the center wall. Since then, it started freezing up behind the tray I keep lettuce. They then replaced the evaporator, Sensor and Fan Chill parts. As of December 30, 2011, the extended warranty people came out and determined it was a circuit board problem. After he left neither the freezer nor the refrigerator worked. It died and I lost food. I called GE since they cover the compressor for 5 years.

Our water dispenser line in our GE Refrigerator freezes. It costs $90 for a technician to thaw it. He recommended replacing the door and, of course, that would involve a couple of other parts, all for the low price of $1,200. When I asked if the new door would have the same problem, the answer was, "probably". Do people actually spend this much money to repair a defect? Shouldn't this defect be covered by a warranty?

Do yourself a great favor and read the innumerable complaints in the internet about GE refrigerators and other GE appliances before considering buying anything made by GE. I wish I had done it before buying an expensive GE refrigerator. You will be horrified by the massive number of complaints about malfunctioning GE refrigerators and other GE appliances reported and stunned at the lack of responsibility, concern and contempt displayed by GE.

We have the Monogram 48" inch over and the Monogram Profile bought in 2003. These two products have been terrible. I will never buy another GE product in my lifetime and will make sure that my children know to buy a different brand. There has been nothing but problems and cost since the first year. Good for GE and the techs but not for the consumer.

I purchased the GE 20.3 cu. Ft. frost-free bottom-mount refrigerator with model number ****. The freezer is horrible. Every time you shut the top door, the bottom freezer door pops open. The seal is useless. The worst part is the customer service department. After numerous calls trying to get through, I finally reached a representative who had me on the phone for well over an hour and they were unable to locate the model I had purchased. I provided the model number and information on the owner's manual repeatedly and they couldn't find it.

In three years I've owned my expensive GE Profile side-by-side fridge the motherboard has had to be replaced three times. This past instance the fridge was unable to maintain a temperature below 44 degrees. GE appliance repair sent a tech. He did not have the part, necessitating a second visit (some $80 for each visit). On visit number two, he replaced the motherboard and says he's fixed it. Now the fridge temperature’s rise to 57 degrees and the freezer (which had been working as usual) ceased to function. I asked a customer service rep, and getting ahold of one took 20 minutes on hold, to facilitate scheduling a visit—no dice. I had to wait another several days and then once again stay at home all day till they bothered to show up. Although an email confirmation notice said I'd receive a confirmation call the night before, this did not happen. I also asked they not send the same tech as he obviously did not know what he was doing—no dice.

The rating should be - 5 stars. I bought a side by side GE refrigerator 6 years ago and it has had nothing but problems from the very beginning with the water dispenser and ice-maker. I have had the service out here, 1-2 times every year and have spent more on repairs that it would have to just buy another one. It broke down again and the service call was $89, plus it was going to cost $400 for a new part. So we told the service many times to forget it and I will buy another brand. I will never ever buy a GE appliance again and I will tell all my friends and family my experience with GE not standing behind their products!

Purchased yet another GE Profile Side By Side refrigerator only to have it cease to function prematurely. This was a replacement for a first machine. PE offered a discount after the first one died after 7 years of reasonable light service. The new one has now ceased to work in a little over 4 years. Still have original GE fridge in garage still works and is 20 years old-no problems

I had a problem with my freezer not cooling or making ice. They replaced the motherboard and fan. Now I have in my refrigerator black mold and I constantly have water collecting at the bottom under the drawer. One star is the lowest I can give. I have only had this refrigerator for 4.5 years. I have a LG that I have never had a problem with in the house I turned into rental. I will never buy GE Profile again. I have their double convection ovens and have had multiple issues with and service calls with it.

I have a GE Monogram side-by-side and the temperature ranges between 39 to 46 in the refrigerator side and -6 to 6 on the freezer side. I paid for GE to come out twice to replace board and still does not work. The refrigerator is only 3 years old and cost over $3000.00. I'll never buy a GE again.

I have 2006 26psslsre. I have had nothing but problems. This is an answer to the question of shelves in freezer. GE has a mod to replace shelves with wider ones. We have had this done.

My GE side by side model #Z1ss480DRGSS is only 4 years old and again for the second time I have to replace the inverter board for the compressor and yes again another $700. It's $1400 so far .

I bought a stainless steel GE Profile side-by-side (PSS26MSTE SS), back in the end of 2006. I have had multiple problems with it. The light inside the fridge wouldn't turn off. The temp inside the fridge is above 50 degrees, due to this, everything had to be tossed. The plastic melted on lower light cover. The water line keeps freezing. I need to leave the freezer door open for 45 minutes or longer, to thaw line. The repairman wants to put heater on line (which cost more than $200). The vegetable drawer keeps freezing over, and top shelf in freezer thawing. Need I go on? Multiple service calls have been made, but the same problems still occur. I have never had these problems on a Whirlpool fridge. I have placed another service call. I shouldn't have to go through this aggravation, on a $2,000 appliance.

I thought refrigerators were suppose to last 15 years! I remodeled and bought a GE Profile side by side model PSI23SGNABS. Prior to the 7 yr. old mark, I start having numerous issues. I have have spent hundreds of dollars and hours of my time working with repair people, as well as trashed hundred of dollars of food from my freezer and refrigerator due to faulty GE product. This is the last GE for us. I am a Kitchen and Bath Remodeler and I will not be recommending GE ever! First, the damper in the freezer broke. Fan has been replaced 3 times. On Christmas Eve 2011, the motherboard stopped working and had to be replaced. I lost everything in refrigerator/freezer and I had just been to the grocery.

I only gave one star as zero was not an option.

Freezer is warming, while refrigerator is freezing lower shelves and vegetable bins. I will have to call for repair or replacement. Consequence is wasted food.

I bought a GE refrigerator in '06 and over the years I have put over a thousand dollars into the P.O.S I bought. I have a 1995 Whirlpool in my shed that I rely on every few months. I'm done. Never will I own GE anything, not even a light bulb. I'm an electrician of 20 years. GE makes nothing worth a ***.

GE continues to make defective doors that rust from the front from escaped moisture. This a rogue company that pays no income tax and rips us off more by selling us new doors at retail. I guess their lobbyists control the FTC and that why there is no recall in my case!

I bought a GE side by side in fall of 2008. It always made bad noise when starting up. Now it has leaked all the Freon out and is in a vacuum. The technician said since it wasn’t a profile model, it was not under warranty and over $500 to fix.

I bought a GSH22JGCWW fridge with serial ** and also extended warranty on 10/12/2011. After 2 weeks, the fridge stopped running. I called their service people. A circuit board failed. Two weeks later, the fridge stopped again with same issue and also heater for freezer. Now this is 2 weeks since last issue and the fridge is running loudly. So far, I have had to throw out all food 2 times, and the way it is sounding will probably happen again. I have always bought GE appliances but believe I have bought a lemon this time.

On 4/27/04, bought GE fridge (model GBS22KBRABB) with bottom freezer. Just starting, having issues with the fridge cooling to where it needs to be. Have had two servicemen out twice to look at it and the first one replaced the relay board. After a total defrost and replacing, relay board was still having issues. The total cost of this was $404.23 and we had paid $880 for it initially.

I own a GE Profile 25.6 cu ft side-by-side PSHS6TGX refrigerator. The freezer shelves have started falling inside the freezer. It appears the pull-out baskets may be next. Is there a recall on this issue as I seem to have a lot of company when researching the problem on the internet? What will a 5-year part warranty do for this customer, please?

I bought model PFS22MISBWW French door refrigerator 4.5 years ago and the motherboard was out, it quit functioning. I'm not alone. This seems to be a huge problem, maybe class action size. I need to replace the board at $195.00 each.

I have a GE Profile Side by Side Refrigerator counter depth size. I bought an extended warranty. The refrigerator has been sweating and dripping water constantly. The ice in the ice maker was melting, refreezing, and sending frozen waterfalls through the freezer. Mold has developed throughout the refrigerator's side. There have been about six service calls. One of the service people said that he had one like this before and they couldn't fix it. The latest call was today. The dripping continues and I don't think there is a fix for this.

Purchased a GE Profile fridge in 2010 for over $2K and finished paying for it (Home Depot) in 2011. Purchased all of the extended warrenties, etc. What a rip off. This Chinese made junk is beautiful to look at but is quickly falling apart. GE used to be a name you could trust. I guess profits are more important than pride in your product. The insides are made of a cheap plastic that fractures and breaks apart for no reason whatsoever. Do not buy GE!

This is to follow up my post on November 30 regarding GE profile bottom freezer ****. GE replaced this unit on December 8, 2011 with model number ****. I thank GE for doing the right thing. I hope all the other folks on this website have the same results with GE. I hope this unit to last longer than 8 months.

Purchased a GE s/s with bottom freezer in June 2006 (Model No. pfs22misbww). Motherboard has gone out twice and I still continue to have problems with the temperature staying where it needs. Most door bins (cheap clear plastic) have broken. Most shelving pieces in freezer have broken as well. Feel as if refrigerator was made to look at, but not to actually be used. This was my first big purchase and it has been a complete lemon. Will never buy another GE refrigerator. Repairman said he gets the most calls about GE products. When I go to purchase another one, I will call him first and ask which ones he never gets calls about. Wish I had talked to him first.

I sit looking at my loudly humming and gurgling, beautiful GE profile stainless french door refrigerator that I purchased in 2007 when I moved into my house. Instead of something novel for my wife, I'll be buying a new refrigerator for Christmas. After working to try to keep it to hold temps for the first few years, on the third year, I had to call in trouble. The GE tech said he could be there in four days. Neato! So I called the generic fridge tech and told him it was a GE and he said he'd be right out. I asked him if he needed to know the model. Nope, he had the parts.

This profile Side by Side is horrible! There is ice developing in the lower section of the refrigerator, and the water is pooling. There is mold in the refrigerator. I have never had a problem with a refrigerator in the first 2 years of purchase.

The good news: GE repairmen are courteous. The bad news: GE refrigerators are only good if you are lonely.

GE came out 5 times to try and fix my refrigerator, even admitting that they tried using defective parts for the evaporator. They continuously lied, and I have been without a refrigerator since mid September. They are incompetent. Their case managers are rude, and at times unprofessional. Never will I buy a GE product again! I have written three letters to CEO Jeffrey Immelt but as yet to get an answer.

It seems 2005-2011 has been a bad run for GE refrigerators. I as well have a French door side by side with bottom freezer that I bought in 2007, we have always had GE appliances and this is the first time we have had problems. It seems my compressor relay (they call it an overload) needs to be replaced. GE does not have the part, nor does any online appliance parts supplier or local supplier. GE will not get the part until January 31 and it will not be available to the public until February 6th. I called GE, went up the chain of command, and ended up finding an employee named Mary who said she could help. When I tried to contact her to give her my information, the number actually went to a Greg ** who is supposed to be a quality control engineer.

GE is the worst ever, no stars if it was an option! We will never purchase another GE appliance. Our Profile Side-by-Side that we purchased in 2007 has had the motherboard replaced and a service tech out 2 times for sweating inside the unit and pooling water inside the refrigerator. Now we have mold growing inside and the repair tech says that there is nothing they can do. GE needs to recall these refrigerators.

Bought GE Profile bottom freezer model pfsf6pkxeww 3/11/11. Frost in freezer started June 28, GE repaired gasket on drawer. July 6, GE repaired right and left springs on drawer. August 12, GE repair moved frost sensor to new position in drawer. Nov. 30, GE repair came and called tech, Advice group. They advised tech to clean frost out of unit and close ticket out as repaired. I had great expectations when I bought this unit. Now, I would advice to not buy GE Profile bottom freezer. GE has a problem, they don't know how to fix, which I find unacceptable.

We purchased a GE Profile refrigerator in August 2007 (French door/bottom freezer). Due to delayed kitchen remodel, it was not installed until 2008. There have been six service calls on this five-year-old refrigerator--all serviced by GE technicians.

I bought a GE Profile Ref in 2006 and have had nothing but trouble. It's a lemon, but I haven't pursued replacement. I am not sure what to do with it. Does anyone have any ideas on getting replacement?

Purchased 2008 French Door frig. Motherboard replaced twice. Worked fine after that. November 2011, stop getting cold. Have service scheduled for Friday, December 2, 2011.

I purchased multiple GE Monogram appliances in April 2008. This included two fridges, two dishwashers and three ranges/ovens. All of the purchases were GE Monogram, which is supposed to be GE's best product line. We have had major issues with our main GE refrigerator. The fridge makes a very strange and annoying noise. We called in a specialist to repair the fridge and they did for approximately $300. They used GE replacement parts. After less than a year, the same issue has reappeared and it will cost another $300 for repair. This is unacceptable.

I have a GSS22WGPD BB refrigerator which I've had since 2004 which came with the new home I purchased. Two months after my 5 year warranty expired in 2009, I experienced my first problem with the unit not defrosting properly. I'd have to unplug it awhile and it would then start working. Within the year of '09, I had three service calls: May (replaced motherboard), June (replaced condenser), December (full diagnostic conducted by a different technician who also stated previous GE tech didn't properly perform a complete diagnostic on the previous visits due to that tech's laptop not working properly).

We purchased GE Side By Side Refrigerator Model # GSS22JEMDWW in 2008. Mother Board had to be replaced, doors replaced, ice maker replaced, and 2 times defrost timer was also replaced. We will never buy another GE appliance again. This refrigerator has cost us more than it was worth in repairs, and loss of food because the temperature dropped, because of defrost timer going out.

I had a service technician come to the house to replace a leaking water dispenser's solenoid valve. The repair took him a maximum of five minutes and I was charged with $200. I have always liked GE products until I got worked over by them. I am sure that Amana will love having me for a customer.

GE is a joke. I bought a new GE Profile counter depth and had continuous problems like shelving falling out, erratic cooling, water dispenser broke, lighting went out, ice maker broke, leaks water into freezer, faulty insulation generates condensate that drips pools of water all over wood flooring from multiple locations, erratic temp control in freezer, frozen food defrosted, mold in refrigerator.

I will never buy GE again. We purchased a GE side by side model DSS25MSSE in 2006 and have nothing but troubles. I have had a local repair man look at it 3 times. I don't blame him. Refer will warm up to let all food spoil. We replace circuit board once already. Problem is random. Unplug and it may start working again. Have GE wall oven and nothing but problems there too. Circuit board has gone out and connector somehow gets contaminated indicating dreaded F7 code.

The water line in GE side by side seems to freeze. After a long discussions and pulling information from GE, they indicated that they have had issues with prior models, but not enough on my model 2009. The program for older fridges with same problem will not apply to mine with the same issue.

Our GE refrigerator is the worst appliance I have ever owned. It grows mold faster and it is out of control. Every two months, I have to totally disassemble my fridge and scrub it down. And this isn't a tiny bit of mold. It is covered with mold! In fact, I would say there is more mold than if you tried to grow mold. There are mold in places you would never expect, including the door and walls where no food comes in contact.

The GE Warranty doesn't work. It has been only two months since I got a new GE Refrigerator Model PFCS1RKZA SS (Bottom Freezer Style). I paid $2500 approximately. I got this noisy device which can be heard from everywhere inside the house and the refrigerator emits a constant / loud high-frequency buzz coming from the motor-fan so I called GE to get it repaired through warranty.

I have a GE refrigerator, model # GSH22JFXA and serial # FR208431. It has the metal rod with the plastic surrounding it. Today I made some iced tea. As I finished drinking it, I noticed all of my ice melted but this big rigged piece at the bottom of my glass. I am one that likes to chew ice, so I actually picked up my glass and turned it to my mouth to. Oh my God, a piece of plastic was hanging out of my mouth! We built this house only 3 years ago, and the appliances are brand new. Please, GE, recall this product before someone gets seriously injured or worse.

No stars! We have heard many parts for GE refrigerators are made by Samsung of Korea. We bought a Samsung and had the exact same problems described here by many others. The cold section at coldest possible was warm. A technician came out, replaced a circuit board. Very quickly, the same problem recurred. They sent out a different repairman. He said "Oh, they have nothing but trouble with this model! " He filed his report. Since the refrigerator was only 3 months old, we were advised to cut off the power cord at about 12", keep plug attached, mail it in for a full refund. We were then stuck with a dead refrigerator that looked nice, but was worthless. We thought it very peculiar they did not offer to exchange for another model or do anything at all to retain us as a customer.

Refrigerator doesn't operate correctly. Sometimes it works and sometimes it doesn't! I'm so tired of throwing food away! I will never buy another G.E. product!

GE Profile PSB42YGXASV purchased 5/2011. Sept.2011 - Not cooling/freezing. GE repairman installed new board,fan. Worked for 10 days. Freezer now 48 degrees. Again I wait for GE repairman. This GE Profile replaced the GE profile I purchased in 1993 that worked 14 years before a need for repair.

Thought the GE Profile would be top of the line, we have limited income, so this was a major purchase. We are thankful that we decided to get the extended warranty. We bought the refrigerator, PFS22MBSWW on December 7, 2006 and problems developed immediately. Home Depot brought a "loaner" until the problem was fixed.

We purchased a GE PSS26MSTE-SS side-by-side refrigerator in 2007, had it installed in summer 2008 in our new home. This refrigerator has been a nightmare! Service technicians, in touch with GE technical support, have replaced 6 of 8 possible parts (thermistors, thyristors, control boards, fans, and so on-over and over) to keep the frig from icing up and ruining the fan, freezing up the ice maker, and quit cooling (both sides) altogether.

I have a GE Monogram refrigerator only, and have had problems from the start. It continually grows mold, and they have been here numerous times fixing anything they could think of, and I still am cleaning the entire refrigerator for mold. I am throwing away spoiled food that have not yet reached the expiration date every day! It is costing a fortune, along with the electricity being used to keep it going because the fan never stops (yes, they did replace the fan). Please help. I want a new refrigerator or a refund.

GE appliances are certainly not what they used to be back when that's all my grandmother would buy. My stainless steel GE profile over-the-range microwave was not even a year old when it first broke down. Now, it's less than five years since having the appliances and the refrigerator (a stainless steel GE profile) is on the blink as well. It seems that the quality is not as good, so that GE can sell you these outrageous extended service warranties in order to continue making a profit.

I purchased a GE side-by-side refrigerator (model GSH25JSXL) 18 months ago. The water dispenser suddenly stopped working. In about 5 minutes of googling, I knew what the problem was. It turns out that this is a known issue with GE refrigerators. The insulation around the water tube is not sufficient. It usually takes a couple of years and then ice keeps forming in the water dispenser tube. GE knows about this issue, so they created a part you can order for $30 called a water tube heater. This is incredible. They sell a shoddy product with a known defect and then, want to further profit from you by charging you for the missing part! I consider this to be nothing short of fraud. I used to buy GE products because it is an American company (although in 2010, they famously paid $0 in US taxes despite $14B in profit, $5B of which was from US operations). I will never buy any GE product again.

My 2 -year-old stainless steel side-by-side refrigerator (model GSH25JSXJ SS) broke down this weekend. A very nice repairman came out quickly. After trying a few things, he broke the bad news that the compressor was bad. How is it possible that a compressor on a two-year-old refrigerator would be defective? I now understand why GE only offers a 1-year warranty on their products (Maytag model we're looking at offers a 10-year compressor warranty). It's disappointing GE, disappointing.

We too have a 2005/2006 GE profile (Arctica model PSF26PG), and from the very first year, we have had problems. Cindy: a class action suit is what I was thinking.

I bought a new GE French door GE Profile in 2006. While I was out of town in 2009, the main electronic part failed. I lost all the contents of the refrigerator. The cost to repair was well over $300. Once again in 10-2011, the freezer was filled with frost. The GE repair person came out and heated the seal and said that it was now repaired. I am to empty the contents and clean out all frost and to call again if it reappears. One of the main top doors never closed properly. GE said that a part was missing. The cost to heat freezer seal plus service call is $140. The estimated cost to repair the door that has never closed properly is $436.91. The repair person advised the use of 'Vaseline' on that door seal.

We have had this GE Profile Stainless Steel Side-by-Side since 2006. It was with the house we bought, purchased in 2004. We have had it repaired 7 times in 5 years, though it has broken many more times. We just made quick fixes ourselves. It had the following problems: ice machine replaced, defrost heater burned out, refrigerator door screw slips, bulb stays on and cooks all food in fridge (have to manually tighten screw every 2 weeks for 3 years), coils froze solid (killing refrigerator side/ruined all food), water in door hose froze solid, door shelf broke and fell out, ice turning mechanism broke etc. Needless to say, it is now being thrown away. GE is a piece of garbage. Do not buy a GE Product!

I have inconsistent temperature with my side-by-side refrigirator that I purchased in February 2011. I have a unit that forms ice on both freezer and refrigerator sides. Other times, it's too warm resulting food to spoil and water leak at the bottom. It is noisy when that happens. I have been dealing with service calls since July.

I have had this GE Profile model no. PSS26MSTE-SS Side-by-Side Refrigerator for the last 5 years. It did fine until about 8 months ago. It started with the water dispenser freezing up and going into a defrost cycle. This continued at least once every two weeks and became more frequent as time went on. Now, it will not cool at all in either compartment. I have a technician coming tomorrow and I suspect it will be at least $250. This is the second out of the three GE appliances I bought together that has had major problems. I am tired of throwing away food. I will never buy a GE product again.

We bought a new refrigerator, when we built the house in 2004. It is a GE (Model Gss22GPCWW) side by side with automatic ice make, water dispenser. We have nothing but problems from the 2nd year we owned it. The thermostat went out thrice and we had the repair man out for it at least 4 times at over $150 a pop each time, the water dispenser stopped working and now, the motor for the ice machine has burnt out. It seems that a small amount of water is dripping down into the ice bin and freezing hard like a brick, so the motor for the dispenser burnt out trying to turn the block of ice that formed. I will not buy another GE product. I had an older (1990) GE Refrigerator that we kept for an extra refrigerator, for over 20 years and had no problem with it, until the compressor went last year.

I purchased a GE Profile Built-In Refrigerator on June 24, 2006. The model number is PSC23SGRSS. I paid $1,900 for this piece of junk. I expected that this expensive refrigerator last longer than 5 years.

I purchased a GE Monogram side-by-side counter depth refrigerator in 2004 and have had the motherboard replaced once along with a compressor, damper door, evaporative motor, condenser fan motor, etc. I always have had a problem with increasing or decreasing temperatures in the unit, along with all kinds of weird noises. The unit became increasingly hotter early summer and I called out our appliance repair service that we use for all our appliances and are happy with them --very honest. I was told that the motherboard was out and would have to be replaced. Our technician said he would order it and that he would probably be out the next day or so to install it.

I purchased a GE Profile with French doors and with a bottom freezer (Model: PFS22SISASS) about five years ago. I paid $2,500 for this refrigerator. I had an Appliance repair person come out on 03 Oct 11 and tell me that the compressor and the electronic board need replacing. He told me that the unit was not worth repairing. These GE Profile refrigerators only last about five to six years. I had to purchase a new refrigerator.

Plastic sugar in the ice maker has broken into pieces and come out in our drinks. I want to know when GE is going to recall these things and replace them with stainless steal ones. When is Consumer Affairs going to do anything? Can't they see there is plainly a problem? Come on.

GE side-by-side Refrigerator Model No. GSH25JFTA CC Serial No. AM206682. The freezer continues to get too cold no matter what setting I use. Water pools at the bottom and then at times, will melt onto the floor beneath the refrigerator. The ice maker now doesn't stop making ice.

Our Side-By-Side GE Arctica Refrigerator is seven years old and has been growing black mold, along the sides of the appliance and the rubber gasket lining the doors. A repair person I called about a year ago told us we needed a new door at a cost of about $1000. Ridiculous! We keep cleaning the gaskets and the outside of the door, but the mold keeps growing back.

I purchased a new fridge on 09/02/2011. After four repairs (control box - heater), it has ruined all my food. It cost me 500 dollars at least if not more. Today, it is still not working correctly.

I have a GE Profile stainless steel refrigerator ($3000) that I bought from Sears, Sacramento, CA. I have suffered the same problem as all of these other people. The fridge is "sweating", the ice is melting repeatedly in cycles in the freezer section, and the temperature in the refrigerator is cycling in a warm cycle. Also, there is black mould in the fridge. The food was thrown away. As soon as we bought the refrigerator, "the filters were no longer available". We paid hundreds of dollars for 3 technicians and 2 different "converters" that didn't work later. It is obvious that companies selling these lemons are aware of the problems. But they keep selling them to unexpected innocent people. And then when the people have a problem, "the manager doesn't take phone calls, write a letter to the manufacturer, etc". There are bunch of ** and morals in the toilet. Let's talk to KCRA and let the public know what a rip off this is.

I purchased my house about 2 years ago. Part of the deal was to keep the refrigerator model # GSL22JFPBS, which I'm not happy with. The refrigerator is making clicking sound every 2 seconds located at the back of the fridge. And no cold air comes out of it. It looks like the issue is with the bad motherboard. I tested J3 and J8 with a volt meter. I got lower than normal voltage. I read lots of forums in regards to GE refrigerator. One of the main problems is a bad design or engineering flaw that makes the control board go bad every 2 years.

I renovated my two family homes a year ago and bought all GE stainless steel appliances for both units. Appliances include 2 dishwashers, 2 gas ovens, 2 over-the-range microwave oven, and 2 refrigerators. I live by myself in one unit; therefore, my appliances get minimal use. My tenants (parents), who live downstairs, also use the appliances minimally. We both keep our appliances well and clean it with GE recommended stainless steel cleaners.

I have a side-by-side GE fridge. I have had nothing but problems with ice maker, ice dispenser, and water dispenser. Home Depot would do nothing for me. Never buy a GE fridge. I talked half a dozen friends out of them.

I have a 3-year old GE profile fridge. Double doors on top and freezer on bottom. It stopped cooling about 4 months ago. I paid $500+ to have the computer replaced, etc. It's not working again. I will not buy a GE appliance again.

I purchased a GE French Door Refrigerator and a GE Ceramic Top Stove on July 9, 2011. The refrigerator made loud clicking and whirring noises so I read the troubleshooting info that came with it and it said some noises are to be expected while it is new. So I left on a trip up north from July 16 to September 1. When I came back, the noises were as loud as ever so I called Home Depot, they gave me the GE service number, and I called that number. The first customer service person was obliging and scheduled a technician to come to my home the following week. A few hours later a very officious (and not too bright) person called from customer service and said the noises were simply the compressor keeping my refrigerator up and running properly, and there was nothing a technician could do so the appointment was being cancelled. When I asked her a simple question about whether it could be caused by the ice maker not being disconnected properly, she obviously had no idea what I was talking about.

The freezer seems to stay in defrost, causing water to drip from the ice bin and products to get soft.

I purchased a GE Profile Series Stainless Steel Side-By-Side Refrigerator/Freezer for $2,500 in October 2007. It's almost 4 yrs old (new). I expected to get a useful life of at least 12-15 years.

We purchased a kitchen full of GE Monogram appliances 5 years ago (Washer, Dryer, Refrigerator, Dishwasher, Ice Machine, Microwave, Cooktop, Downdraft Vent, and Double Oven). Every appliance have been serviced at least twice. The downdraft vent still doesn't retract properly. The dishwasher was recalled as well. The ovens still do not heat consistently. I just replaced the dishwasher because I gave up in just having the one I have repaired. I also replaced the ice machine one month ago. It just stopped making ice. I already eliminated the drain pump after 2 replacements and still it didn't work. I even discovered that the GE Monogram Ice Maker is the same as the Kenmore model, only with a different handle and nameplate. The stainless refrigerator door got a small dent. Neither the door skin, nor the door itself can be replaced. I need an entire new refrigerator if I want to get rid of a small dent. The 2 knobs on cooktop do not work, as well.

My wife and I give it no stars! Our GE Profile refrigerator model number PFSS5PJXCSS with serial number DS302777 is two years old and everything is falling apart in it. I mean everything. Now the water dispenser is broken. We have had a repair man here at least 7 times and could have had him/her more but we are just giving up. We spent $2500.00 on this and believe me this was a big purchase for us.

We purchased a GE refrigerator in October 2007 with model number PSF23MGWA. (Profile side-by-side). It stopped working in June 2011(doesn't hold temperature).

In March 20017, I purchased a bottom freezer model refrigerator (GDS20KCSKABB). Last year, we haven't been able to keep ice-cream in the freezer, as the freezer would not consistently stay cold enough and cause the food to thaw.

I purchased a GE Model PTC22MFMRCC refrigerator. Four times, the drain has backed up causing costly repairs, not including the cost of frozen food replacements. I have been informed that this is a known problem. In other models with this problem, you are able to obtain heater kits. My model has been discontinued and no fix to this design is available.

I have a refrigerator that has been down since 7/19/11. They keep claiming that it needs parts, and they send a guy out. I take off from work and wait for 4 hours. He comes and looks at the fridge and orders more parts. Parts always seem to be back ordered. I have two kids and still no refrigerator.