GE Refrigerators Reviews

I am writing this to share my experience and to express my strong dissatisfaction with the saga on scheduling an appointment for a service visit at my home to diagnose, order the parts and to repair the compressor on my GE Refrigerator which is under warranty. It is an endless process with poor communication and lack of professionalism on GE schedulers, Boswell dispatchers and weak customer service in handling repeated customer complaints.

Tried to get a repair person to look at my GE Profile combo microwave/oven wall unit which is no longer heating in the microwave section. They did not show up for the first appointment and cancelled midday on the second appointment in two weeks. However, a repairman did call after the cancellation to ask what was wrong with the unit. After explaining he said he does not work on the microwave portion. Waste of time.

This is the 2nd GE refrigerator in less than five years. First one kept blowing sensor after sensor which led to a discounted deal on a new fridge. Feb 2022. This one lasted less than 3 years. October 2025 compressor took a dive. Model GE 22 GMNGES So repair wants almost $800 On a $2000 refrigerator. DO NOT BUY GE APPLIANCES. They will not stand behind their junk. Yeah I bought junk. Lesson learned. The only remedy is for GE to get in contact with me and fix this at their cost. $4000+ in less than 5 years for refrigerators is not right!!! I’m in y’all’s system so the history is there!!!

Bought a 25 inch French door GE about 6 months ago. Runs well, no mechanical issues, so far reliable. Like the layout and space especially in the bottom drawer freezer. However GE is running a scam on water filter replacements where they have installed an RFID reader in the water filter assembly requiring replacement filters with an RFID chip embedded. This chip communicates with the fridge telling it when 6 months is up or the filter is leaking which shuts off the water. GE should be subject to a class action law suit as this is similar to the Xerox issue years ago when Xerox was barred from coercing customers to buy their toner. Fortunately Glacier Bay makes a 3rd party filter compatible with some GE models which has an embedded RFID chip, at least works on my fridge.

I purchased a GE Garage freezer. It quit working in 3.5 months. I lost a few hundred in grass feed and grass finished beef. I called GE. Stayed on the phone forever, then I get a pre-recorded message saying they’re closed. When I was able to talk with someone I was on the phone waiting for 40 minutes. I explained my issue, I was hung up on two times, maybe it was an unintentional disconnect!! So finally after getting someone they scheduled service. The outside company they sent had a 2.7 star review online. When the tech arrived in a couple days I told him the temp on the compressor cover was 225 degrees. The inside temp of the freezer was 72. He looked at if for maybe 3 minutes and went to call GE technical. After quite a while he came back saying they always put you on hold and never answer. He tried again and gave up. He said, "I‘m ordering a compressor."

I have GE refrigerator, washer and dryer and experience problems with them all. It takes forever for them to fix the refrigerator and not very helpful through out the process. I would stay away from this brand.

General Electric's Dual-Door Refrigerator lasted only 4 years for 1900 dollars. The aesthetics & design are fine. It's the inferior parts they use. No pride or integrity in their products nowadays. Made in Mexico. If you're going to purchase GE, make sure you purchase 5 year warranty.

We bought our French 3 door refrigerator with icemaker about 3 years ago after getting burned on an LG model with the linear compressor fiasco. It was always loud, but then after 3 years it just flat out quit one day. No warranty coverage left. $2,200 down the drain! I know they don't make them like they used to, but this is ridiculous. About all I can do is write a horrible, scary, review about my GE experience and warn people to buy something else. My repairman says Whirlpool and Maytag are best and most reliable. Stay away from LG and GE! That's my experience!! Don't even think about buying one!!! Cost me $135 for repairman to tell me it's junk. And $50 to haul it away....

We bought this fridge - GE Profile French door bottom freezer. It is by far the Worst appliance ever! Within the first month of having it we had to have the repairman out 3 times - first it was the dan, then the motherboard had to be replaced, then the ice machine stopped working. Now a little over a year later - we have the worst noise coming from it! It's loud and constant! I can't even be near our kitchen. It drives me crazy! The next available repairman who is able to come to look at it (and this through extended warranty) is a week from now. I tried to upload a video so people could hear the sound, and that sound is a lot less noisy than it is in real life however it was too large a file. Too bad. It would have served as a great deterrent for people. I will NEVER purchase another appliance from GE Again!!!

Model: GFE28GMKJES Refrigerator. I would never purchase another GE appliance as long as I live. I’ve been in my new house for less than six years. This refrigerator has failed completely. I have issues with it from the very beginning. The compressor failed. The fans failed. No matter how many repairs I had, it never fixed the problem and then the compressor went. Of course after my warranty was up. I also purchased a GE microwave. I’ve been in the house 5 1/2 years. I am on my third microwave. Is just a fluke. No it’s not. This is corporation greed. They don’t care about the consumer. How do I know that I had a GE refrigerator that lasted 35 years and only ended up in the dump because it was not pretty enough to bring to my new house. This is a racket they got going and they know they’re selling garbage And they should be ashamed, but they’re not because they’re making gazillions.

I have very rarely given a review, and will not typically provide a 3 star review. It is either excellent or poor. That being said, a GE refrigerator I bought 4 years ago for around $1500 must be the worst purchase I have ever made. It went out 2 months ago, and I had someone repair it for around $400, now it is not working again, and frosted up and fails to cool. Now the repairman wants $300 for a circuit board plus whatever labor is involved. What happened to a refrigerator that lasted a lifetime. 4 years? I am dumping it, before I waste any more money.

I had been a loyal GE Appliance purchaser. All of our kitchen appliances in our past two homes have been GE. Our first home was built in 2015 and all the GE appliances are still up and running. Our next house built in 2021 was also equipped with all GE kitchen appliances, but in just 4 years our GE refrigerator GFE28GYNFFS is unrepairable and needs to be replaced due to an unrepairable coolant leak. Working with GE Customer Care they will offer us a replacement for $1,648, while anyone can get the same model on Amazon for $1,775 plus delivery and taxes (so about a $200 discount).

I bought a GE Side by Side refrigerator with ice and water through the door. One of the first problems was the flimsy plastic bins would bind and very quickly the plastic broke. The bin was replaced with an equally poor quality one. Every bin eventually broke, in addition, the plastic rails holding the deli tray broke of their own accord and the drawer and its contents fell on the contents below, The water in the dispenser would work sporadically. Mostly off and sometimes on. The icemaker has had its share of problems but I fault the auger on the inside that is plastic and failed. It should be aluminum.

GE® ENERGY STAR® 27.7 Cu. Ft. Fingerprint Resistant French-Door Refrigerator. Model #:GFE28GYNFS. I waited 7 months to give my review to get real data and user experiences. This fridge replaced my slightly larger LG French door (with door in door feature) which I loved except it went through 2 compressors in 5-6 years and when the 2nd compressor gave out, I opted to replace with a different brand rather than repair. Pros: so far reliable, keeps temps cool, nice interior compartments. Roomy for my general purposes.

Icemaker stop working after 2 years. Don't know who to call that can repair. I thought a refrigerator bought should get years of use. Samsung is junk also. They are made cheaply. I do not recommend. Viv.

Understanding that machines can break I will focus this review on customer service. General Electric assured me three times that US appliance would be out to repair my refrigerator and that GE would cover it out of warranty. I have never had so many problems trying to get an appliance repaired neither general electric customer service nor US appliance service has been able to do anything and at this point, I cannot recommend GE appliances any further buy something else not GE.

I purchased a stainless steel GE bottom freezer French door refrigerator from Costco in 2022--Model GNE27JYMFS--and loved the design, fingerprint resistance, internal water dispenser, spaciousness and energy star rating. However in only 3 years, I have had to replace 2 plastic door bins, a slide-out shelf, the icemaker, bottom freezer drawer and fan motor.

Do not buy any GE product. They do not stand behind the integrity of their products, they know when they sell it it is not going to work. You will go through months and many different repair companies and it will never be fixed. They will lead you on till you get so upset. You just go buy something else and have your money for what you got from them and there is nothing you can do.

Worst fridge and worst customer service!!!! I paid a few thousand dollars for a brand new fridge and I got a loud broken fridge!! And the nerve of them not only didn’t they refund me or fix it, they told me I had to pay if parts were broken!!!! Real nerve!!! I’ve been dealing with them for a year, only caused me aggravation. I don’t know how they’re still in business!!! Horrible. I wish I can give zero stars!

Absolutely pathetic quality product. Like many other people have said, the appliance quits working in some capacity (in our case the fridge quit cooling) within a few weeks to a couple months after going out of warranty. Then, the company wants to charge MORE than local repair shops just to show up to do diagnostics on their own lemon product. We had a dishwasher do a similar thing, also made by GE. Do not buy this company's pathetically low quality goods.

Bought it in 2024, it freezes everything, even with the temp turned up to 40, t makes noise (loud), the motor had to be replaced, the rails for the freezer drawer had to be replaced, now, the freezer light won't come on and it starting to make the loud noise again after being replaced two day prior! Less than a yr old! I give it a 2 only because I like the ice maker.

Replaced our 11 year old GE fridge with a Café model almost two years ago. GE promised a special deal only available to repeat buyers. Price was nothing special, no great deal. The Café is supposed to be top of the line. From day one, right hand door seal was wrinkled, needed replacement. Freezer door would not stay shut. 3 service visits later, the whole lower slide mechanism was replaced. Door shelf brackets were discovered to be malformed. Entire door replaced. Ice maker often melts the ice just enough so that it won't dispense reliably. I just open it up and knock the ice cubes free of each other. Service people are respectful and prompt (parts can take a long time to arrive). But they don't make up for all my problems. Fortunately all were covered under the warranty. No additional problems over the past 3/4 year but now just waiting for the compressor to fail as I've heard from other people's reviews. Don't buy one.

In mid-year 2022, I did a complete kitchen remodel which included purchasing several GE Profile appliances one of which was a side by side refrigerator. In less than 3 years, I am having to replace the refrigerator due to the fact that the compressor has failed. This was confirmed upon inspection of a certified appliance technician and the cost to replace the compressor would be as much as replacing the refrigerator with a new unit. Given the facts that the refrigerator was one of GE's top of their line products and being only less than three years old I am very disappointed in the quality of the product. With that I am also concerned about the longevity of all of the other GE products I purchased.

I honestly wish I could give negative stars. Our refrigerator is out of warranty, but with that being said, it's only two years old. We started to smell a "chemical like" smell in the fridge and freezer. Then, the "small" was affecting the taste of our food. We had two different service people come to help who could not smell. They were not helpful. We cleaned out the fridge. Replaced the water filter. The smell and the taste in our food is back. When I called back to file a complaint, I could have another tech come out and pay for the service again or GE would only replace this fridge at a discounted rate for us. They are not concerned that this refrigerator could possibly make my family sick. The model number is GSS25GYPGCFS. Make it's a fluke, but you think a huge company like this would care more about if one of their appliances was making a family sick. Makes me sad.

Updated on 07/03/2025: This is an update on my review from June 14th. After filing a complaint with the BBB, GE agreed to replace the fridge and cancelled the 12th repair ticket. So the delivery guys said I had 7 days (verified by GE) to return it if it had issues. Right off the bat (next day) - fridge is at 55 degrees, freezer is 20-set at factory recommendations. Door pops open on this one also and it is so loud I had to turn the TV up in the other end of the house!. After contacting GE by email (case worker who has yet to respond to multiple emails) and phone and being told yes it could be returned, I contacted one of the repair people, who said to turn the temp ALL THE WAY UP. Well that got the temp to 43-45 - still too warm! - and the freezer to 10 - (still) 20 but as he said, that is not cooling correctly. It runs constantly.

I would not recommend purchasing a GE appliance. 1. In 2021 I purchased a high end Ge Cafe refrigerator/freezer CSB48WP2NS1. I paid $7,889.26 for a built-in style refrigerator/freezer that included installation. I had to pay an additional $175 to have adjustments made to my cabinets so that it would fit. The month after the warranty was up, the motor began running loud and after much complaining by me... The warranty was extended an additional 2 months and a service call was done which repaired this noisy issue. 2. In 2023 the icemaker was replaced to the tune of $371.89. 3. in 2025 the evaporator fan motor was replaced to the tune f $591.05

Purchased a new GE double door refrigerator, with bottom drawer freezer 19 months ago for over $2,000. Bottom freezer completely failed. Two different repair companies said they unable to repair due to completely closed system and to contact GE. GE's response was "out of warranty period - so tough s**t." Will never again buy another GE product and will be sure to inform everyone I know of my experience with GE.

I purchased GE ref French door and I’m so unhappy. The water dispenser was so noisy. It’s inside the ref and little drops of water coming so I decided to return and exchange to Samsung French refrigerator.

We purchased a GE refrigerator in January from Lowe's. Within the first 2 days we noticed it was not cooling correctly. Too late to return it to Lowe's. The refrigerator was too warm and humidity was 60% to 90%. The freezer was well below zero, down to negative 16, frost on the food and humidity 50 to 65% . Dairy and fruit was spoiling in the refrigerator in 3 days. Frozen food was covered in frost. GE replaced the refrigerator so we upgraded to a better model, GYE22GYNKFS. NOT GOOD either. This fridge is doing the same thing. Fridge temps range from 32 to 44 with humidity 40 to 90%. Moisture in our food containers, fruit is wrinkly after 3 days, bread is soggy and the paper milk cartons are squishy. The freezer temp ranges from 6 to negative 13 with humidity 50 to 65%. Our food is still spoiling in the refrigerator and freezer.

I purchased a GE Profile, top of the line. In two years had to replace because it wasn't cooling. Brought another, but not a Profile, because they were the only ones who had the size that would fit in the corner. Now it's making a loud noise that I had Sears come and take care of for over $600. The problem doesn't seem to be resolved, and I had issued with Sears with the home warranty that they would not comply with. Thought they had fixed it, but it's starting to make the noise again.