GE Microwave Ovens Reviews

I notice when cleaning the inside of the microwave that the coating on the top (ceiling) of the microwave has bubbled and cracked and there is a hole in the interior top coating. This unit is about 9 years old, and is a dual unit as the bottom is a convection oven with very little use. I'm told I need to replace the microwave. I have never seen bubbled and cracked interior in many years of owning and using this type of appliance. The photo shows the defects in the lining coating. I'm really upset about this.

Model WES1130 GE Microwave - The entire interior of the microwave just started peeling off the coating/finish around 3 years after purchase. The turntable wheel guide path totally disintegrated the finish of the path. It still worked but was so unsightly and disgusting to look into the interior and possibly dangerous to eat anything that had been put inside to cook. I just got rid of it. I purchased another GE Model JES1460DSBB and it started malfunctioning after 3 weeks. I returned it and will not buy another GE product.

Microwave model PT970M4SS. No access to change light bulb. Must pay minimum service $75 + parts to change bulb?????? Will cook in the dark & never buy a GE appliance again.

My husband and I bought my mom a new microwave, an expensive GE model. It was great, but then all of a sudden we heard a bang pop and the microwave was burnt. Now it's seriously peeling on the top bottom and sides. I HAVE NEVER SEEN THIS BEFORE EVER!

Sometime in the 1970s, my mother bought all new GE appliances; a refrigerator, a kitchen range-microwave combo and a dishwasher. After her death my husband and I moved into her house and continued to use these appliances until 2007. The refrigerator and dishwasher are still going strong as of now... October 2014. The refrigerator only needed the drainage line cleaned. The range began to have some electrical shortage problems and rather than try to repair (which is what we should have done with both appliances), we decided to replace the refrigerator and range/microwave.

We built our house and purchased a "NEW" close out Advantium Microwave. Due to delays we were not able to get into the house and use the appliance until literally 1 month after the WTY expired. The KEYPAD is shorted. There are a number of these complaints for this microwave - so we arranged for service. $375 dollars later - it was ALMOST working and the repair service determined that a new keyboard would be needed. 5 mos later we are kindly asked to take a refund of our repair bill and forget the whole thing - the part is not available! REALLY?! $2000 for a microwave, and you don't even support it?! Last - LAST time I put trust in GE. SCB2000FBB 03

We have a GE Profile Microwave (PNM1871SM3SS) that is only 3 years old and is reporting "KEYPAD SHORTED - SERVICE MAY BE REQUIRED". We called GE service repair and told them the exact message. The service guy shows up and says all he has in his order is "General other service needed" and that he doesn't have the keypad panel. Gives us an estimate of $501 to repair it. Tells us a new one costs $400 and with a coupon he can give us it will be $100 less. We were charged $99 for this visit which basically lasted 10 minutes (way to go GE on making money off faulty devices you sell). The service-person also told us that the average life was 10 years for these, but this one crapped out in 3. He said if we get another GE microwave, it will fit right in there and that I can do it myself if I am handy but after reading all the reviews online, I am skeptical whether I should get a GE microwave again or not!

I purchased a GE Microwave oven, model #JVM1540DP1BB and, in seven months, the interior paint started peeling. I contacted the company and they said, "go ahead and use it. It won't hurt anything." (Well, actually, it doesn't heat as well now.) They offered me a discount on another GE Microwave. I advised them that the oven was manufactured three months prior to my purchase and so the Microwave was only ten months from birth to "death" - it was also made in Malaysia and so was purchased practically straight off the boat - and should have been covered under warranty. The response to that was, "I'm sorry. I'm only authorized..." "Fine. Let me talk to your boss," I said.

In November 2012 I had a kitchen fire due to a faulty unit. Called GE and they said the unit had been recalled yet they failed to notify EVERYONE in my neighborhood. And I was the unlucky one to have the fire first. Had everything fixed via my insurance company and I paid my 500.00 deductible.... Insurance is still trying to collect from GE. Now my new unit is on the fritz... I wrote to GE explaining everything and as of today I haven't received a reply of any kind. Curious if there are any class action suits against them..... One Frustrated Ex-Customer.

I purchased a GE monogram microwave along with all the other brand new appliances when I remodeled my kitchen. Let me be clear when I say I will never buy another GE product again in my life. Not only is the product inferior but the customer service department is run by a group of very inept people that lack basic communication skills. The microwave I purchased needed two repairs within the first five years of purchase. I have a microwave in my office at work that I purchased over 10 years ago and I've never had an issue with it. Needless to say, it isn't a GE product.

I thought there were food particles between the glass plate and the ring. When I took out the plate, I saw that the paint had bubbled and was peeling off the bottom of the microwave. Extremely unhappy with this. I've had hand-me-down off brand microwaves that lasted much long than this GE and with NO PROBLEMS until they just rolled over and died. I have all GE appliances in my kitchen and have to say that I'll never buy GE again. Electric stove is a problem, dishwasher a problem. Refrigerator was a problem (when it was new! it was fixed and thankfully is still running well).

I wasted my whole day waiting for GE Technician to come. Nobody called me to let me know that they are not coming. I have to call them only for a Mr. ** to tell me that they had rescheduled the appointment for another one week without notifying me. Good job that GE APPLIANCES are doing. You remember the so called TOO BIG TO FAIL? It means, they can do whatever they want at whatever time or day they want. I don't have a vent in my house and that means I can't use the stove. Is this ridiculous or I am missing something here? Is it TOO BIG TO FAIL? Yes, I forgot that.

We bought this microwave (GE DE68-00307A) brand new 2 years ago and the paint is peeling off everywhere!!!! I keep my microwaves extremely clean, and this was not due to wear and tear by any means. I would say it started after about a year and a half of having it. I have showed multiple people and I cannot believe this is not on a recall list. This is extremely dangerous and could cause many issues. I am hoping someone can do something about this manufacturer and this product. This alone will make me never buy a GE product again.

The turntable has scratched off the paint underneath its wheels in a circular motion. It now does not turn well when cooking.

Have been trying to have repairs for new appliances less than year old since before May 20th. Have had cancelled appointments, service never showed, wrong parts etc. Went to consumer advocates for help, no help. Today my appointment was again cancelled and rescheduled to July 10th. About to have a stroke. Both ice makers don't work, yet I am not put ahead. Have to go back in line after GE cancels.

My microwave on the inside paint start peeling off. I have this appliance 2 years, it has slowly been peeling since that time and now it has completely peeled and rusted on the inside. This WAS a gift. The outside looks great, the inside is so bad. The serial # is LT914637B model JES1451DN1BB manufactured in 2010, Made in Malaysia. Be Louisville ky 40225.

The GE microwave oven that was installed by the owners of my 130-something unit apartment complex caught fire in June 2014. The manufacture date is listed as December 2012. I moved into the unit in June 2013 and the microwave was brand new still and had never been used by anyone else. I myself rarely use the microwave and only use it for heating up cold food that I previously cooked on the stove top. After heating up rice using the 2 minute express option and removing the food from the microwave, I had gone to the restroom for 30 seconds only to return and find the microwave on fire. The fire ignited from the ceiling of the microwave.

GE Microwave Model JES1655DR1BB - I have had many microwaves over many years but never had one malfunction as bad as this one. I am only glad that it happened with me rather than my wife or child. Or, if I had left the room while it was on. Immediately after turning the unit on, it started making loud electrical arcing noises and flashing light. I had just placed a microwave safe glass dish inside. I removed that and tested again with nothing inside. Same thing happened. I next thoroughly cleaned the unit. Tried again. Same thing happened. I had paid a little more for this unit than the usual believing it would be worth it. It clearly was not.

6/11/2014. My microwave of 5 years the GE Adora starting to act strange. It would start to hum and the panel light would light up. The humming would only stop if I opened the door. Sometimes it would stop on its own. But today the humming kept continuing and I thought it was harmless until I heard a loud pop in the microwave and smelled something burning. The microwave glass turntable had exploded from intense heat inside the microwave. It was bizarre. Immediately I ran over and unplugged the microwave hood.

I bought a GE stainless steel over the range microwave vented oven in may of 2012. At 24 months, it caught on fire while cooking a bag of popcorn. Fire shot out of the side of the microwave. I shut it off but it still shoots fire out if you try to use. The warranty on this unit is one year. It is unrepairable.

GE profile microwave convection - over the gas range. Oven temperature does not heat up more than the 370 degree, even if it's set to maximum (450 degree). I purchased 4 ovens in the past year, all have the same defect.

Our GE Microwave Oven/Convection Oven Combo (Model: PT970SRSS) is a little over 2 years old. The interior paint on the ceiling of the microwave oven is chipping and bare metal is exposed. In addition, the microwave's glass turntable frequently slips off its plastic tripod base. Circular scratch marks, which also expose the underlying metal are evident in the area which is located directly below the glass turntable. The circular scratches are a direct result of the glass turntable scraping against the paint.

As many others have indicated, the paint peels off the interior roof of the GE microwaves, and the area ends up rusting over. GE offers no repair or refund for this. Awful product, poorly built and should be avoided.

On 05/20/2014, our GE microwave over the stove unit burst into flames. My wife was using timer and walked away then turned around and heard the microwave fan start (spontaneously). Then she observed flames/smoke reflected in the Microwave window. She observed the interior of the microwave was aflame. The fire was extinguished with a rag & water. The burning items appeared to be plastic/insulation. The fan from the microwave was with the burning insulation on the rotating plate.

I have a 2011 GE Model # JES1456BJ05 microwave and it has been gently used and kept clean. Upon cleaning today I noticed that the top of the inside is blistering and peeling off. Surely this is not safe as it could fall into food, plus they should make them to stand heat, after all this is why they are made for heating things. I called GE who informed me that there is no recall on them so I am pretty much stuck to go out to buy a new one with no help from them. I now read that this has happened to people before. Lesson learned never purchase a GE microwave as they do not stand behind their products when a manufacturing problem develops if you are the first one to call, and beware and ready to buy a new one every 2-3 years. This is all they are made to last!!!!!

GE Model WES1130DM2BB MFG APRIL 2011, bought Oct 2011 @ SAMs Club. Microwave continues to run after cook time and will not stop until unplugged! Service Dept offers a $25 discount on a new GE Microwave after cutting cord & sending info plate in. I am concerned this microwave will cause a fire! Luckily I was near and unplugged it!

My GE over-the-counter Microwave is less than 3 yrs old. It no longer is heating the food. I've checked other sites about this product and appears it's the Magnetron. It also appears from this site that this is a frequent complaint. Why has this product not been recalled? I will not replacing with another GE!

I thought this was the best microwave ever because everything cooks so fast. But, I was warming up some rice and noticed a big round chip on top of the finished product. Upon examination, and that the top and it looks like it blew out. Apparently, other people have had the chip off of their microwaves, too. Now, I'm wondering how much of this stuff that has me and was eaten!

On 05/04/2014, our GE microwave over the stove unit burst into flames. My wife was sitting in our family room and heard the microwave fan start (spontaneously). Then she observed flames reflected in the kitchen window. When she went to the kitchen, she observed the interior of the microwave was aflame. The fire was extinguished with a spray bottle of water. The burning items appeared to be insulation. The fan from the microwave was with the burning insulation on the rotating plate.

We just had a Fire in our GE Microwave, Model # JVM1750SP1SS. Manufactured in August 2010. Purchased at Home Depot in December 2010 and installed January 2011. The right rear shelf hook caught fire while the microwave was in use. Luckily, we saw it in time... We are not sure who to complain to or tell about this. We went on GE.com to inform them of this issue and am waiting for a response. I see here that I am not alone. There is other info being shared on YouTube about this issue as well. GE better make good on this for me. Now I have to find my paperwork... Figure out who will remove this under cabinet installed oven and replace it. I am probably on my own here as it is 3 years old!!

Purchased my GE microwave roughly 2 years ago. Recently it started running with the door OPENED. I cannot get it to stop even when pressing the cancel button. This happened whether or not there was time remaining on the clock. I was very concerned about the microwave rays being harmful to my children. We unplugged it overnight, it worked for literally 2 minutes and then it would not even turn on. Model number HVM1540SN2SS. Pretty upset that I have to buy a new microwave already!! I was going to replace it with another GE microwave to match my other appliances, but after reading so many posts of other GE microwaves running with the door open I think I will slowly work GE appliances out of my kitchen.

We have had our GE Advantium for 4+ years and the paint has started to peel off the inside of the door. We have an extended warranty with Home Depot but they deem this a cosmetic issue which is not covered. The cost to replace the door (part only) is about $260. Not sure self-painting is safe. I read here that we are not alone in GE microwave paint peeling off inside their microwaves, in general. Has there been any recall or calls action against them for this shoddy product? We love having this microwave/oven but feel like we got hosed by GE and Home Depot.

Had to order filter separately. No one said anything about filter not included. So it holds up the whole installation process. So now we wait! Not Best Buy's fault unless it is supposed to be mentioned. Last microwave we bought, filter was included, twelve years ago.

I have a GE microwave oven. The paint inside the door is peeling off and has been for quite some time but I never got around to calling them. I recently decided to purchase a new microwave and use my old one downstairs. I called GE to ask them about this problem as I didn't want to have this same issue with my new microwave. GE told me they would do nothing to help me fix the problem and I need to stop using it because it is a safety hazard. I told them the microwave still worked fine and if I need to stop using it, does GE offer any compensation for something that is obviously a defect. I was told, no, GE will do nothing. I told them I'd even be happy with some touch up paint but the lady was so rude, she would just sit there and not say anything until I'd ask, "Are you still there?"

I purchased a GE microwave, model LVM1750DPWW, in 2012. It was delivered approximately 12/6/2012 and was installed in July 2013 after our kitchen remodel was complete. In March 2014, my daughter was warming something on the rack when the back upper rear hook started sparking and caught fire. I am thankful the only damage was to the microwave and to the smell in the house for a few days. When I called Lowe's and GE, they act like they've never heard of this issue. Yet, I see many other complaints of the hooks catching fire. Just to be sure, I turned on the microwave again. The hook started sparking immediately.

This GE CVM2072SM1SS Microwave (over-range model) worked fine for five years. Then, we discovered the plastic film over the touchscreen starting to peel. After a bit of wrangling with Consumer Relations, they sent me a replacement touchscreen. The LCD didn't display properly, so they sent me another one. It worked for three months, then in the middle of programming to reheat some food, we got the following error message: Control Fault, Shorted touchscreen - F10. The control has detected a shorted touchscreen and has shut off the oven. It may still be possible to use the oven. However, if this message continues to appear, your oven will require service.

This is my third microwave since 7/13. The first day I used it did not turn off, the fan and light stayed on so I returned it to H&R Greg drove to their warehouse and bought a new one. Six months later, doing the same thing, would start up by itself, very dangerous and not shut off. Had three different repairs on it three days from work!!! They came out a week ago, installed a brand new one, same model. Next day, doing same thing, started by itself. Now have to plug and unplug it for use. Now they are sending out a service call to look at it for what I told them what's wrong same as the others. The only good thing about the people at the service center have been great and the service people too. I just want this fixed. Model # jvm1750dp2WW Spacesaver.

I replaced a GE JEM25 microwave when the Magnetron gave up with a PEM31DWW unit. Within 14 months the paint on the ceiling of the oven started flaking off. Contacted GE and they offered to sell me another oven for $166. After reading all the negative reviews on this site, I don't think I will ever buy another GE product.

My microwave is less than a yr old and has been serviced 2 times. It is not working right still and before it broke last time it would not turn off at all, would keep cooking with the door open! I have 4 small children and the 2 older kids use the microwave. I called GE and talked to customer service about replacing it. The lady said no and that they will repair it (again) but not replace it! Well it broke the 1st time before it was 6 mo old! This microwave is a lemon and they should make it right! It is a health hazard! This is a large microwave and was almost $200! Please someone listen to me, I need HELP!

My GE microwave just 3 years old, from inside started coming off. Called the company they say it's normal and harmless??

After 14 months, it started to pause by itself in the middle of microwaving then you can’t cancel until you open door of unplug. This happens fairly often. It is 2 years old and still happening.

I was very impressed by the look of the GE over-the-range microwave oven but my impressed state faded not too long after I began using the oven. My typical usage ranges from heating something for 20 seconds to soups for three to four minutes. Within the first month of purchase, the paint on the floor of the oven was peeling off, exposing the metal color. I was only wiping/drying out the oven with a soft cloth, never using an abrasive product or cloth, so the peeling paint was only due to moisture. I have now owned the oven for just over 14 months and not only is the floor nearly completely devoid of the white painted surface but I just had a quick fire when thawing frozen onion chips for 10 seconds. My previous, much less expensive microwave lasted nearly 7 years, so it's a shame that a supposedly better model cannot match the longevity of the GE model. Looks aside, I would not recommend a GE microwave oven to anyone looking for a new or replacement microwave.

GE Microwave was making intermittent buzzing noise 1 month after purchase. Called GE & they said they could send a tech out to check it but if they didn't find anything I would be charged a service call. I stated it would only do it once in a while so was concerned it wouldn't do it when tech was here & I would be charged so I passed on the tech. Microwave continued to make noise periodically but seemed to get less as time went on.

Started at the front rack hook. My wife stopped the microwave immediately, luckily she was right in front of it when it happened. This is a serious condition that could destroy a kitchen or even the house. I will call GE Consumer hotline tomorrow.

We purchased our new GE Over-the-Range Microwave (model HVM1750DPWW, 1.7 cu. ft.) for $269.00 in February of 2012 and in August of 2013 it started to malfunction. Specifically the microwave would start on its own whenever we would OPEN the door. Now the microwave does not work at all (with the door closed or open). Based on the feedback that I have read in some of the posts on this site, I will replace the microwave since the maker can no longer be trusted to manufacture units that are robust and safe. But what manufacturer can be trusted at this point? It is my understanding that all microwaves (from all major companies) are currently made overseas with poor materials and highly suspect safety and quality standards. (Note - previous GE Microwave [same type - over the range] lasted for 14 years.) Thanks to Consumer Affairs for allowing us to post unfavorable reviews.

At least 3 times, with different people in our household, our microwave has started on its own. It was plugged in but with no input from anyone. We checked the website and no recall. Microwave just out of warranty. This was a disaster in the making. We took it as a sign to discard this appliance. GE NO MORE!

Our microwave, model number JVM1750DP1BB, was manufactured May 2011. On Monday, Dec. 30, I was heating a bagel when the small plastic hook holding the rack caught fire. The interior of the microwave burned, but I was able to put it out before it spread too far. I shudder to think what might have happened it I had been in another room. I'm irritated because I keep reading that this is a common problem. I'm irritated because MY HOUSE COULD HAVE BURNED DOWN. I'm irritated because it seems like GE isn't doing a great job at making it right. I've attached a photo below, showing where the plastic pin burned. I can say that I'm shopping for a new over-the-range micro, and it won't come from GE.

We moved into our new manufactured home in May of 2013. That is the month our above range built-in GE microwave was installed. In October of 2013, one of my sons heated a frozen chicken cordon bleu serving for 3 minutes, 45 seconds, according to packaging directions. He said that some of the inside of his food was cool, so my other son put in his serving for four minutes, zero seconds. All of the packaging was removed and each serving was placed on a separate Corelle plate and covered with Glad microwave-safe plastic wrap. While heating the second serving, the microwave started on fire. Fortunately, my son extinguished the fire before it spread. The food did not combust.

This morning my microwave oven caught fire. Two of the plastic rack hooks caught fire. This unit is only two years old. Anyone reading this, I would not recommend buying any appliances from GE at this time. They're just not safe for everyday use.

The exact same thing has happened to me. Unfortunately, this product came with the new home I bought in in 2010. I too called GE and they stated, "that since my product was out of warranty they could not replace it but they could sell me another at a discounted price". Very irritated at GE. I will not standby with this type of situation. It is not fair to the consumer to purchase products that are unsafe. Then that same company ask for more money to buy another.

GE Model JVM1540LM5CS - Fire inside microwave while making popcorn. Top center piece, inside microwave, caught on fire. Was able to quickly contain the fire to the circular plastic cover which I removed. Called GE customer relations for service. The service technician that came to repair our microwave said he had just come from a customer with the same problem. Sounds like GE should take a close look at the plastic piece that catches fire and see about replacing it with one that won't burn.

After a year and 1 day of use the microwave blew out and got in fire. Fortunately I was nearby and was able to extinguish the fire. I called the customer service that told me the warranty was over and all they can do is give me a discount on the purchase of another unit, and that I was on my own for the collateral damages due to the fire!

Bought a GE microwave and it broke 1 year and 1 month after I bought it, called and found out it would cost more to fix than to buy a new one. After reading other people's report on how GE treated them on their problem, I will not buy GE anymore.

I am using a GE Profile Spacemaker 2.0 microwave that is almost 8 years old. I loved using this microwave until the touchscreen cracked under normal usage. Has anyone else had this problem?

Have a GE over the range microwave oven, MODEL PVM1870DM3CC which started turning itself on for 6 minutes, repeatedly, WITHOUT being touched!

Other than obviously using electricity, so far it has not overheated or caused any other hazard. However, when it stops, then it beeps once a minute until it decides to turn on again. I have to leave it unplugged when not in use. Clearing all functions doesn't help, but all cooking functions work properly when I use it. Since it is now 11 years old, I will just junk it and get a refurbished Panasonic that is bigger with more power and features for $89 plus $12 for a 2 year extended replacement warranty.

When the handle on my expensive replacement (GE Profile for GE Profile) microwave/convection oven peeled, we called our retailer (PC Richards is really good about service). A new door showed up and it, too, has a plastic handle. The difference is, this time it's solid grey plastic as opposed to white plastic with silver paint. Seems to me that an expensive SS appliance should have an SS handle. Too heavy? Just use a tube of SS - not solid. Too hot if above burners? Didn't my last GE Profile micro/convection have a SS handle?

Less than three years ago, I purchased a microwave oven wall unit to replace an existing unit. Due to the size of the built-in cabinet, I was limited in choices. The cost of the unit was $2400. A few months ago, the interior wall of the unit began rusting and the enamel is peeling. I contacted the customer service dept via e-mail on their site. I was asked to send pictures and then informed that I should stop using the unit immediately due to the danger of arcing. I was also told that because I did not purchase the extended warranty, the best that GE could offer me was a new unit for $800.

GE microwaves are crap. In fact it's not restricted to microwaves. It's their ENTIRE line of appliances. They team up with other grade e or f manufacturers for appliances (ie: LG, Samsung) and ANY GE appliance is almost guaranteed to fail prematurely. I see all these comments bucking Malaysia and in all reality the fact remains that Malaysia makes damn good stuff (think SONY). But it is the COMPANIES that build the products and how much they're getting paid that factors quality. No doubt that GE is using the bottom dweller rejected off the assembly line parts to build their units. Most are Chinese garbage. China also builds some very reliable products but as the saying goes "dumb American will buy anything." They save the best for them and sell us the crap.

Our GE Cafe Appliance package is less than 1year old and the convection/microwave door handle is wrinkling and peeling. I realize that weight may be a concern hence the plastic vs. metal handle due to the side hinge of micro but aluminum or other light metal would have made more sense. A service tech is coming out next week to replace the in warranty handle however this cost will be our responsible next year when this happens again. A light metal retrofit/recall seems to be the logical solution to remain customer centric and maintain GE loyalty. How this material choice error is handled by GE to ensure this problem does not repeat during the life of this appliance defines brand loyalty. Thank you for your consideration.

We bought the countertop stainless steel microwave model JES1142SJ the end of 2010. Noticed a rust ring under the revolving paint about a month ago. The paint was chipped off and when I washed it with a dish cloth, more came off. It is getting worse. We didn't stop using it since it seems it is only coming off under the plate but is it safe to continue using? Could it catch fire? Is it putting bad things in the food we heat in it? Even though it is not an expensive microwave ($100-$125) it should not be rusting inside. It should last longer than 3 years!

GE Profile Microwave wall oven combo model PT970SOM1SS - We have a few years old unit very gently used. However, we now have the paint peeling and flaking from the top and back interior wall of the microwave. Some spots have bare metal exposed. Contacted GE and they told me there was no fix for it other than replacing the device. Now they cannot replace the Microwave alone. The whole unit has to be replaced at a cost of ~ $2800.00. This is ridiculous. There should be a recall as there are several other complaints about similar issues.

We have a GE Profile Microwave/Oven combo unit. The paint is flaking off inside the microwave. Most of the ceiling paint is gone, and the floor of the microwave is flaking. Because we have a combo microwave and oven, the entire unit must be replaced. That's around $2400. We cannot match the color, because they don't make bisque appliances any more. GE customer service suggests we replace the microwave with a countertop model, leaving the dead microwave on the wall. This is unacceptable.

Fourteen months after buying my new built-in GE Profile Microwave/Convection, it stopped heating. I was told by GE that it was not under warranty. I paid close to $300 to an appliance service operation locally to fix my nearly $1,000.00 GE built-in (depending on the microwave to help feed four kids under the age of nine). So, about 13 months later I had another heating issue and I called the appliance service operation and they found another problem with the microwave. They said it was a faulty piece of equipment, replaced it and didn't charge me since they were local and said this shouldn't have happened (knew I was recently divorced and took pity on me).

For the amt. of money I paid for this microwave, you would think it would outlast the house. I bought it 3 yrs ago. The touchpad covering started to get warped right off the bat, and the handle was always steaming hot when you used the stove top (also GE). The other day, while using the stove top, I happened to look at the microwave, and it had no power. I checked the breaker, it was fine. I happened to notice a crack on the touch pad. After further investigation, I noticed the entire touchpad is shattered. It was clearly from the heat given off from the stove top. And I wasn't even using the microwave at the time. I sent GE an email, didn't even get an auto response. I am going to call them, but we all know what they are going to say, and I am not paying $482 for the part. Was hoping there was a recall, since so many people on the net complain about the touchpad.

My GE microwave also has paint peeling off the top inside and bottom with rust as well. And cannot be repaired but not one person has said they were sorry or even owned up that it is a fault in paint. This is disgusting to think about this stuff falling into your food!!! This is not safe at all and 10% off new unit is not nearly enough considering they are up to $3000.00 now for microwave/oven unit.GE does not stand behind their products and it shows!!!!

After 22 months of use, the microwave stopped heating. You'll see the same problem all over the internet. Lights turn on, plate spins but no change at all in temperature. The repair call was estimated to cost more than the price of the microwave. It's almost like it was planned. Never buying a GE product again.

Jerry, so sorry about your microwave. I had the same experience, only mine started peeling after less than seven months of ownership and, what's worse, less than a year after its original manufacture date! GE totally ignored my complaints other than to offer to sell me another one! Uh-uh. This time, I am going with LG and will never purchase another product made by GE - not even so much as a light bulb! Horrible service, worse customer relations ethic. Terrible company. Sad to see a once great American stalwart sink so low. But I refuse to go down with that ship full of rats!

Bought the unit about 2 years ago. The interior paint started coming off after about 1 year and several months. At 2 years, the unit stopped working and is reporting a shorted keyboard. I have had other over-the-counter microwaves that lasted over 12 years and were replaced just due to old age and style. I have read about others with the exact same issues. I'll stay away from GE products big time after this display of poor reliability.

While warming a piece of bread for 15 seconds, our 18-month-old unit began smoking, so my wife turned off the unit. After dealing with all of the smoke, we soon noticed that the unit was exceptionally hot and that there appeared to be a burn mark on the inside vent. My husband cut off the breaker and we plan to call the dealer tomorrow, but after reviewing the warranty, it appears that the only thing under Warranty for this $900+ unit is the Magnetron Tube. Thankfully, we were home. If we were not, it appears that the unit might have caught fire. If you have such a unit and it hasn't yet burned, I would suggest you get it out of your kitchen before you have the same experience we had. Even if the unit is only 1% defective, I wouldn't want to take that risk, and from some of the comments I am finding online, it appears that the incidents of product failure are far too common.

GE Adora Microwave DVM 1950 purchased at Home Depot - Update to a previous review. After speaking with Home Depot employees, GE service scheduler and finally Consumer Relations, that person agreed to schedule a repairman to come to our home and repair the microwave no charge. I certainly hope it can be repaired because until a couple weeks ago, I loved this over the range microwave. The warranty was for a year. We purchased it April 2012 but it wasn't used for six months so really only used 10 months, by two people!!

The paint on our built-in (set of GE appliances) 6 y/o is peeling and looks just like the picture that Sydney of CA posted on April 1, 2013. We have a home warranty, and may have to use it! We will hopefully get to choose another company to replace it.

Unit is only 7 years old and not greatly used (only two adults who don't use it much)… Purchased as part of "package" including GE refrigerator, range and dishwasher (already got rid of refrigerator, as parts kept breaking and unit had other chronic problems). I turned the microwave on to make popcorn - it immediately made a terrible noise and filled with smoke with an electrical smell. Unplugged the unit and contacted GE Repair.

GE Profile Model PUM1870DM3BB - Remodeled my kitchen 2 1/2 years ago and bought all GE appliances. My GE over the range microwave stopped heating up so I called the GE repairman as it was still under warranty only to find out that the magnetron tube was not heating and the transformer was no good. Of course, the magnetron tube was the only thing covered under warranty and to have everything fixed was at a cost of $500.00. This is not the only GE appliance that needs to be replaced... see my comments on my dishwasher! Do not buy GE appliances!

Purchased microwave April 2012 after finally replacing our Amana Radar Range after 30 plus years - it still worked but we wanted an over-the-range one. Tonight, while warming two bowls of soup, the first one was warm, the second cold. We tried several things but no heat. Although I haven't contacted GE, I read in the manual that the warranty is 1 year. We have a summer residence so do not use this microwave from June through August and there are only two of us - not five like when we used the Amana for all those years. Why can't they make an appliance that is not a throwaway!! After reading other internet posts, it sounds like a new microwave may be cheaper than repairing the old one!! I loved the microwave until this problem - loved the looks inside and out.

I bought this microwave about 2 years ago (2011). Yesterday the microwave turned on by itself, I tried to stop it by hitting the clear button that didn't work so I had to unplug it. When I plugged it back in it seemed ok so I reset the clock but within minutes it started again, this time the key pad read "key pad short-circuit" and then went blank. I am glad I was home when it happened. I am now wondering if I should repair it or replace it.

GE model #pem31sm3ss microwave has paint peeling on the interior. GE says it is not safe to use, yet will not replace it. Purchased 08.2010. There are other consumers online with the same problem. There should be a health safety recall on these units. GE offers a $50.00 rebate on a new unit, a far cry from replacement cost.

I purchased a new GE over the oven microwave to replace a 10-year old Spacemaker unit. After three weeks of use with no issues, the unit overheated excessively during a normal use. The heat was so intense that the pegs that hold the racks melted causing a severe burn on my son's thumb. I unplugged the unit fearing further injuries and/or fire. Are GE products manufactured poorly or did I get a "lemon? Who knows? Anyone else have a similar issue? I am still waiting for GE to respond.

Purchased a GE over-the-range microwave worth about $400. About 2/1/2 yrs in it stopped working. Had a GE repairman come out to fix it. They charge $95 just to come out. I complained so they gave me 50% off parts and labor after the initial investment. It took him about ten minutes to pull out the defective part, a $10 thermostat which he replaced. Total cost: $162. I've had GE products for years but the new ones are much more cheaply made IMHO. Made in Malaysia. In addition, the handle is breaking off as are plastic parts coming of the top of it. I guess I'll consider getting extended warranties from now on because these products are cheap. If I'd had it longer, I'd have bought a new one instead of fixing it.

Bought white GE space save model number JVM1540DP1WW from Lowes. The keyboard shorted out on the unit after only about a year and a half. The unit cost about $400 and then to replace the keyboard is $197. DO NOT BUY GE KITCHEN APPLIANCES. Hope their aircraft engines are better made.

Had to purchase new oven. General Electric appliances are JUNK.

I called GE and they said they can't send a magnetron through the mail as it is dangerous. Well then, how do other companies sell a magnetron via their websites? They are full of it and I got the same issue, $59 for part and $89 for service call, and another charge for labor. What the....... I asked, "Isn't the $89 the labor?" She said "No, that is the service fee." What a racket they have going on.

GE MICROWAVE OVEN MODEL PVM 187osmcoz PROFILE over the range. This is the first time we have purchased an extended warranty. It was purchased October 2010. On December 6 2010, the whole unit was replaced. Then little things continued to occur. The fan would start to run continuously. The circuit board was replaced. That lasted for several months. Then another circuit board was replaced. Less than two weeks ago another circuit board was replaced. Last night at dinner the unit began acting up again. This unit is out of commission for almost a whole week after every break down as we wait for parts. While waiting for parts on Jan 24 2012 we bought a Sunbeam Microwave for $39.95 as a back up. I placed it in service today, Jan 29 2013.

The paint started peeling on the inside ceiling area of the microwave the end of the first year we bought it. I called GE and they claimed this was not harmful to the operation of the microwave. It was disgusting to have paint chips falling onto food we were cooking. Now almost all the paint is gone and there is some rust too. How can this be for cooking and what if some of the paint is accidentally ingested? If GE did not replace or offer to repair the problem. Stay away from GE microwaves is my advice.

I bought this over the range microwave in 2009 to go with my other Cafe appliances (dishwasher and range). After a few months, it stopped working and ge sent a repairman to fix it under warranty. He took it apart, replaced the touchpad panel, but told me that the old panel was still good and that I could keep it for the future in case I needed it. And I did. It stopped working a year ago. I took the whole machine apart, put in the original touchpad, and it worked. Until about a week ago. I went away on the Fourth, and when I returned 3 days later, I had the same problem for the third time. I just called ge service and was told that the replacement for the touchpad is $600. When I started to say that I could buy two Microwaves for that amount, the ge service person cut me off and asked if she could help me with anything else. Rude.

My husband and I replaced all the appliances in our new home 4 years ago with GE Profile double oven, cooktop and built in microwave. All the appliances are of poor quality and do not cook the way we are accustomed to. But the microwave has had a particularly bad history. Within one year, it completely quit working and we had to replace several fuses and a board.

I just remodeled my kitchen back in May of 2012. My wife and I started looking for the appliances and we decided to get the GE Cafe series set (dishwasher, cooktop, electric oven and microwave). Our microwave oven, model CVM1790SS1SS, developed a humming noise as soon as you closed the door. It does sound like the magnetron is on. To verify that, I filled a cup with cold water and I put it inside and closed the door without setting any cooking time. After three minutes, the water was too hot to touch. I called GE and told them that it was a fire hazard.

After contacting G.E. they will be sending out a technician to cover the repairs.

GE over the range microwave Model hvm1750DM1 WW - It’s just about 2 years old. It started making a grinding noise, then quit. No more GE for me.

GE Spacemaker 2.0 Microwave Oven - We purchased 3 GE Profile appliances when we renovated our kitchen in 2005. I have always thought that GE was a reputable company and thought that we were purchasing quality products. We haven't had any problems with the gas powered stove/oven/range. We have had some problems with the dishwasher but may have nearly solved those problems by watching some troubleshooting tutorials. I am not sure what could solve the problem of this POS microwave.

I bought a GE microwave two years ago. The microwave stopped working and has a message that the keyboard shorted. I called GE and they are charging me $90 to send a technician, plus parts and labor. I paid $250 plus installation for the microwave. I will never buy GE products in my life. Do not recommend to anyone.

I purchased a very expensive GE Cafe (CVM2072SM2SS). All of a sudden, the touch screen just didn't work. We have the complete suite and will need to purchase another. This unit is just over 3 years old and paying over $700. You would think it would last longer. We also had an issue with the turntable making a 'banging' noise. This was fixed once during the warranty and was again making the noise. Also, yes also, the handle of the unit gets EXTREMELY hot. You can burn yourself it you don't use a potholder.

My 2-year old microwave and range handle(s) have paint peeling issues. GE has a program to replace the microwave handle. They DO NOT have one a similar program for the range (same paint peeling issue on the range handles/rings). They offer a discount cost for the range handles. I am sending them pictures and another formal complaint.

I have a GE microwave and was using the exhaust fan on it when it stopped working. I am getting the same message as other folks - KEYPAD SHORTED. I have barely used this product since it is in a vacation home. It looks brand new, but I am really disappointed in it. My cousin told me she's had problems with GE appliances and will never buy another.

I wish I had found this complaint section before I purchased my microwave. Bought model HVM1750DP1CC in May of 2010. Now, 3 years later, all of a sudden there's no power to the unit. The wall outlet is fine. There were no storms around here when it went out. It just seemed to fry itself! The repair/troubleshooting instructions tell you to get a licensed technician to "check this" and "check that" because of the voltage. They give you a flowchart to troubleshoot it yourself, but no pictures to go with the diagram. Sure I can check the fuses, if I knew where they are!

Barely 2 years old today, out of the blue it's sparking and arcing. Junk **.

I moved in to a newly-built home in Nov. 2010. Shortly after, my GE Profile microwave seemingly caught fire. We called for service and were offered a repair free of charge. We declined a repair and did receive a brand new appliance of the same model. Around June 2012, the exact same fire happened to the new one. I must admit that it took me about 9 months to report the problem because my family had been devastated with a lengthy illness and passing of my mother. While going through our trial, I shut down my mother's apartment and just started to use her countertop microwave.

I have had a fridge, a washer and a microwave oven from GE. I have been so disappointed in all three, but the microwave oven disappointed me the most. The door broke around the handle and the hinges, and was replaced shortly after buying it. Then it broke again and I replaced it myself. Then it broke again. This makes me not want to try another GE product. The fridge shelves all broke because they were plastic. The washer fell apart shortly after a year. It is just myself and my husband using them, so they should last for years. When you buy large item, you would like them to last a long while.

We purchased a new General Electric (GE) Adora microwave model DVM1850SM4SS from Home Depot for approximately $355.00 in 2010. It was manufactured in Malaysia and had been in use for 2 years and 9 months before the magnetron failed. I spoke with a GE Customer Care representative on two occasions, and she said that the best that GE could do was split the cost of parts and labor since the 1 year warranty had expired. We had not purchased the extended warranty believing at the time that a microwave generally lasts for many years, and GE had always made quality products and would stand behind them.

GE Spacemaker Microwave Oven Model JVM1540 - I bought it in Jan of 2010. It stopped heating food in April of 2013. Warranty covers the broken part, but the service call and repair labor will be more than a new one!

I have a three-year-old over the stove microwave Model JWM1540DN1WW. The message "Keypad shorted - Service may be needed" appeared on the screen and no buttons are responding to any commands. I called GE and was told it would cost $89 plus parts and labor to have a technician come and look at it. The same message appeared two months ago and a few hours later, the microwave started working by itself after being unplugged a few times. This time, it is not working. I will buy a different brand rather than pay money to fix this one. Anyone had the same problem?

I purchased a GE microwave from PC Richard and Son in 2011. The microwave is mounted above the oven. On March 13, 2013, the microwave (model JVM1750DP1WW) sparked a fire inside while my daughter cooked a waffle. After I contacted GE via email, the case manager (Misty) sent a technician to my home to inspect the microwave. This was free of charge. The technician claimed the microwave was able to be repaired and he needed to order touch up paint and a few parts. I was shocked that the tech claimed this was a simple repair and able to be fixed. I said, "You need touch up paint? This is going to look horrible. How safe can this be after having a fire inside?" He claimed it will look good and I would not notice the paint.

My GE Profile Spacesaver XL 1800 microwave's megatron went out. It is still under warranty, but GE refuses to send me the new megatron because they demand that their service company needs to install it. Estimate is $300 for installation. I had a local appliance repair shop look at it and they will install for $80. GE refuses to ship to them or me and state that their legal department has restricted sending to the customer or unauthorized repair shops. So I am being blackmailed for $300 in order to get the megatron replaced under warranty.

Now out of warranty, my 4-year-old microwave (sadly, the top oven of a double wall oven), has been flaking and peeling paint. It is totally unsafe and unusable.

I purchased a GE microwave from Best Buy about a year ago. Every time I wipe it clean, white paint chips come off the inside. This cannot be safe for me or my children. I did contact the company and they were of no help at all. They said that because I heat up liquids in the microwave, this will happen. Duh! I would not recommend purchasing a GE product of any kind (oven, fridge, etc). Their customer service is awful and their products do not last.

I purchased a GE Spacemaker Microwave model JVM 1750SP1SS from Best Buy in October of 2011. Just a few months after having the microwave, the handle came off. I called GE and they sent a technician and fixed it but it left scratches on the stainless steel. In addition, we have had problems with the turntable. Finally on March of 2013, the keypad went out. This of course is past the one-year warranty. I called GE and they told me that they could schedule a service call for $89.95 plus parts and labor. I told them that I could buy another microwave from another company for less than that would probably cost. This microwave was made in Malaysia. I would not recommend any GE appliances that are not made in the US.

I purchased the model (PEM31SM1SS) GE Profile (Spacesaver oven) in November of 2008. Less than a year later, it overheated and failed. Since it was still under warranty, the repair was managed by the appliance vendor. The scorch mark on the rear wall of the oven was and is still there. During the past year, the paint on the interior roof began to bubble and peel. There is now a broad area of exposed metal and the paint around the interior door frame is also peeling. When I returned to my vendor, I was informed that several other customers had the same issue and was told to call GE. I also checked online and found many other complaints for the same thing.

I called and emailed GE about a microwave that is in my summer home. It's probably been used a total of 15 hours. They suggested a tech. I asked how much and they told me about $95. I said it died, why not replace? They told me they will give a good discount, yada, yada. As I point out, now I have to install it again so who's going to pay for that? They keep stalling and I'm still waiting. I also have over $8,000 in GE appliances. I guess I will not buy another. They do not stand behind their products.

I live in a condominium building with approximately 105 units. We all had the same GE microwave installed in our units approximately five years ago (contractor-installed). I sent out a mass email to all of the owners to ask if they were having the same problems I was having my microwave, which was the touch panel will not accept commands. I received approximately 15 complaints from various homeowners with the same complaint.

First, as a new homeowner blessed with select builder-provided appliances, I never imagined I would be authoring this letter 4 months after closing on the new home. Your friggin’ microwave oven light mechanism truly sucks! I lost the two bulbs a week or so ago and purchased two more at the cost of approximately $10, even though a one-year warranty was stated. That was okay, as I was more interested in fixing the problem versus starting some long-range purchase interest. So, and this is the most aggravating aspect, I have the correct "pins" and life is ** good, and as I attempt to insert the first, the ** pin breaks off. Okay, so I reflect on the horrific engineering of the mechanism, and I "softly” align the second of the two bulbs, and the ** pin breaks off again. ** is my predominant theme tonight. As well, believe me, I am going to inform Taylor-Morrison that their respective selection of your friggin’ lousy pieces of crap is corrupt and misguided. You suck, G.E.! I’m moving forward.

I bought an above-the-counter GE microwave model JVM15405N155 and exactly after four years, it made a buzzing noise and just stopped. Now I knew why the dealer pushed the service contract so hard. I called GE service and the lady told me they can't troubleshoot the product over the phone. I should have never bought an American-made product, rather, American-sponsored as the product was made in Malaysia. Horrible service and never will buy one again. Where were the good old days when made in America was the Gold Standard?

I have had this microwave WES1130 for several years now and the paint began peeling before year two. Nearly all of the paint is now gone (fallen into my food). Also, I bought this microwave to replace a larger GE microwave that had failed after only 3 years. The 8-year-old GE fridge is humming loudly and leaks onto my floor, which has ruined the wooden floor and warped it. I will never again buy a GE product, and neither should you. They do not care at all about quality.

We've had our new over the stove microwave (GE Profile Microwave Oven PVM2170SR1SS) just over one year and the oven light went out. The owner's manual has no information about how to replace the light. I called GE customer assistance office and they said it requires a technician to come to the house to replace the bulb. A service call would cost around $95 minimum. This is a ridiculous requirement to make consumers do a service call for an oven light. The owner's manual does show how to replace the charcoal air filter, if you use one, by removing the plastic cover across the top of the oven with the door open. Guess what? I removed the two screws holding the plastic cover and sure enough, there was also the access to the cover to access the oven light. You just remove the one screw and the small cover plate can be removed! Be sure to turn off the power to the oven before removing the small 50w Halogen G8 light bulb (Home Depot $5.00).

My microwave (model#JES1139BL03 and serial#901897B) is peeling around rolling fixture that holds glass tray. I wipe it with hot water and it continues to peel off. It's almost all gone. I've only had it two (2) years. This can't be normal. Anyone else have this happen?

My issue was resolved by a GE representative. Thankful

I have purchased a GE microwave/convection oven 7 months ago. A month ago, the control panel broke down and it would not turn on. I called up customer service and a technician was sent after a week. They have diagnosed it and the motherboard needed to be replaced. The said part was ordered and I was told it would be delivered in 2-3 days and a service will be scheduled in a week. A week came and no parts showed up. I have called up customer advocate and they assured me the said part will be delivered in time for the service appointment.

I have had the GE Spacemaker XL, model JV1660. I'm sure the magnetron is busted because there is power going to the microwave and there are no issues with the circuits. I am working with an independent repairman to fix this. I'm not sure how much the part costs, but labor will be about $100. If I am seeing so many other reviews of how this microwave continues to crap out, I might consider scrapping a repair and buying a competitor's microwave to save on future failures.

We bought a new house with GE microwave, oven and dishwasher. Our fridge doesn't give any water anymore and our touch screen microwave stopped responding to any touch. When I called customer service to come see, they want to charge $80 just to tell you what's the problem. GE has the worst appliances. I will not recommend it. I will go with Whirlpool brand.

We bought a GE Profile micro/convection oven in December 2010 (model # PEB1590SM). It was working great until 11-19-2012, when the panel on the right side started to glow bright orange, then burst into flame. I thought my wife was goofy, so I tried to heat a cup of water. It was the same thing; the panel glowed bright orange and then flamed. We waited a week for a GE tech to visit. He said the "wave guide is burnt." It's non-repairable so we're waiting for disposition from GE service. There won't be another GE micro in this house. P.S. - We're still waiting for the GE "case manager" to call back after leaving three messages.

From these posts, I've seen people saying that they couldn't trust GE American-made anymore. Our microwave oven was made in Malaysia, but GE's home office appears to be in Louisville, Kentucky. Our problem: peeling paint on the door and upper part of our 2009 GE #JES1451DN1WW oven. As a cancer survivor of 8 years, my "antenna" goes up with any defaults such as this. On a common sense scale this should never be happening. I was very sad to see no recalls on these items I've been reading about and am frankly scared to use this microwave. Shame on you, GE.

I purchased my new home equipped with all new G.E. Profile stainless appliances. Three years after that, our microwave (model number JE2160SFS01) had the magnetron go bad - no problem. I called G.E. and had a tech come out and replace it ($79.95). Great! 4 years later, it goes out again. But it’s still covered under warranty (cool). I call them, set up appointment, and ask what the charges will be - $79.95 home service fee. Fantastic! I schedule the appointment, and three days later, a technician comes to my home. I tell him it’s the magnetron, and he turns on the microwave for a second. He says yup and types his "diagnosis" into his laptop and prints out his estimate. He hands it to me, and it says “Total amount $ 270.10”! On a covered part!

Second GE Spacesaver Microwave - It is a total mystery, no clock, no light, no fan, no power. We replaced a GE Spacesaver that came with our house with a new GE Spacesaver Adora (Model DVM1850DM4WW). It has been in use for less than 2 years and has been used only a few times per week. I have a Sharp Carousel II that we use in our basement. It gets as much use as the new GE. It is 28 years old, and works fine every day. This is the second GE product and this one lasted less than 2 years. I'll never buy another GE product. I was trying to support an American company. Anyone know a good one that makes microwaves?

We bought a new GE Profile Wall Oven in 2002. First time I used it, I noticed that it was very hot and would not cool down. We have had to replace the controls about four times, I think - it may have been more. The first time I think that we paid for the service call, but GE has paid for all the repairs since then - and there have been many calls. Now the fan does not seem to be working correctly, and I am concerned about fire hazard. Also it is really frustrating to cook something and then have the oven go out. We replaced a twenty-year-old GE wall oven that was still working with the Profile oven. We thought the new one would be just as good as the old one - no way! We would not get another GE.

We have purchased this GE Profile PP970FR2SS microwave with oven combo a year ago. In less than a year, we have experienced these problems on the microwave that still keeps on heating even if it's not in use and a buzzing sound can be heard. We called for repair and the repairmen replaced the door switch mechanism. In less than a month, same issues persist. Again repaired but after some months, same problem. The technician said that the door mechanism is not the original parts and ordered the original GE Profile parts. But after replacing it, the same problems exist and the technician said that it's now the panel board.

GE microwave oven (jes1651sj02) started to spark like lightning, which can be seen through the inside vent grid/grill located on the right. Sparks are seen just behind the waveguide cover where the magnetron is located. It seems to be a common problem with GE microwave ovens from what I have researched. The microwave has now stopped working and just makes an odd noise like groan or "urrrrr". It’s just over 2 years old. It's a piece of **. It should last 10 years or more, like my last 2 have. I gave away our Sanyo because it wouldn't fit the decor of our new kitchen - wished I never had.

I purchased the GE Spacemaker over the range microwave in 2006. It lasted 5 years with little use. It was the magnetron. It seemed to work fine, but wouldn't heat food. GE gave me a hard time to have the part shipped to me and said I would need GE, who charged $99 for just a visit, to install. I will never buy GE again. Products don't last and GE doesn't care to keep customers.

We bought a brand new GE kitchen. We put all GE in the new kitchen. The hood/microwave/convection oven broke in 9 months. We had service out, and they wanted the same amount we paid for it to repair it. My husband is an engineer and he got it to limp along. Then in September, it broke and cracked up. All the control panel cracked and broke. It does not work. We called GE. They said to get a replacement. We went to Sears and bought a similar unit as the original has been discontinued. We were assured of a credit towards the new one. A credit would not be issued. Gary ** has continually called my home but not my cell. He reached me today in school, a Special Ed behavioral unit, and started yelling at me over the phone. He said that I did not provide serial numbers. I have many times. He said there is no record of my complaint. I have called, emailed and written at least 3 times providing all information. We just want a credit for the original unit. We have provided sales slips, etc. Please help.

I bought a microwave unit (HVM1540DP1BB) in August 2011. The warranty expired in 2012. But just a little over 1 and 1/2 months after the expiration, the unit would not power at all. The display did finally come on after a day with plug disconnected showing **, but if finally came to life. No more than a week later, the same thing happened. This time the unit does not come back to life, no reset. I had replaced in 2011 the original unit that the home builder had put in. That unit last eight years. GE makes terrible microwaves and I will not replace it this time with a GE.

Our microwave was manufactured in September 2010 and we purchased it in October 2010. It has been used a few times a week for reheating leftovers. I have owned secondhand microwaves and unknown brand microwaves, and they have been more reliable than the GE Profile. My husband and I invested in the Profile series when we remodeled our kitchen. After a lifetime of moving and living in homes with much to be desired kitchens, we decided to spend money to provide ourselves with a functional kitchen. If I had to do it all over again, I would have saved myself the trouble and purchased my appliances from another company.

This is the second GE microwave. In 2 years I have had that, the paint peeled off inside the microwave in sheets! I contacted GE the first time and was offered no help or explanation. I was told it was an older model, even though I bought it new. This time, I just chose to throw it away and never purchase another GE appliance again!

My microwave is only 5 years old. It is burned out electronically. I would never buy another GE product. My GE Profile stove needs a $300 repair after 4 years.

I purchased a GE over-the-range microwave in 2008. After 3 years, the magnetron went out and the microwave stopped heating. I called GE repair, and they told me it would cost over $300 to fix - close to the cost of a new microwave. Stupidly, I bought another GE microwave in August 2011, model JVM1750DP1BB. In the one year I've had it, it has broken 4 times. One time, it was the magnetron (seems like a common problem). Another time it was the motherboard. Another time, it was a bad wiring problem. Each time, I called the GE repair service, and it takes 1-2 weeks to get an appointment. Twice, they cancelled my appointment on the day because they overbooked. Given that I had to take time off work for the appointments, this is a huge inconvenience. I have been waiting over this last time for an appointment, after they again cancelled my scheduled appointment. GE makes a terrible product, and their repair service is a joke. I bought GE because I wanted to "Buy American," but they have completely turned me off. Think twice about buying GE! You will waste lots of time and money.

I purchased a GE Microwave Oven model # JES1139WL03 in late May of 2010. In early July, the paint started coming off the inside of the door when I wiped it with a damp dishcloth. I called Lowe's, where I had purchased it, but was told that their warranty was only 30 days. I called GE's Consumer Support line and was told that for $65, I could ship the microwave to a repair center who would determine whether the machine could be repainted or would need to be replaced. I was told that either would require me to pay for it, since the machine still worked and peeling paint was not considered to be a warranty item. I guess if it catches fire, then they might warranty it.

Over-the-range microwave failure (model JVM2052, manufactured Dec. 2010) was purchased and installed professionally in March 2011. Total cost is $546. First, the fan failed in about June 2012 and I thought "I can live with this." In Sept. 2012, the unit failed, but the interior light and clock still work. I paid $97.00 for a service call from the dealer, and the tech said the power source failed(?). Estimated parts and labor for repair is $370. So, I will buy a new unit (not GE) and pay about $150 for delivery and installation and take away this GE unit.

Our microwave (GE model JEs1655DR1BB) is only a couple of years old (if that). Today, my teenage son went to make microwave popcorn and the microwave made the most horrendous noise and started sparking behind the panel on the side. It lit up the entire room. I went and checked to make sure there wasn't something foreign in it (there wasn't) and stupid me thought maybe it was the popcorn so I tried a bowl of water. It did the same thing again. I am just thankful it didn't start an actual fire, but I am furious!

Our Spacemaker microwave, which was installed over the stove August 2008, suddenly stopped heating food. My husband called GE, and their phone advisor advised us the microwave was under warranty. She said her computer screen showed our product registration, and she also saw we owned three other GE products. Fast forward, the GE repairman came and said the microwave repair cost would be around $400. The heating part wasn't under warranty nor was the labor. Mind you, the entire microwave (new) was under $400. We called the GE service center, and they refused to honor what their representative had told us. The most they offered was 50% off. I don't accept the premise that a new appliance should only last four years. I will replace my unusable microwave with a competitor’s brand and will pledge never to purchase a GE appliance again. I will also sell my GE stock, for I now understand why it's going nowhere.

Our GE microwave stopped working after about 7 months of use. I've never had a microwave break down on me before. I've owned other brands which I've used for years, actually lasted over 10 years. The only reason we purchased the GE microwave was because our old microwave was too big in size. I called GE for warranty service and it was very much of a hassle just to make the appointment. I had to call several times because a customer service representative misinformed me. It took a couple days just to set up a service appointment.

I purchased a microwave in Oct 2010. It went blank and nothing works. I checked to see if it's receiving power. The power is okay. I purchased the microwave, fridge and stove at the same time. I always had confidence in GE products. Microwave should have lasted longer than less than 2 years. I didn't purchase extended warranty because of GE's reputation. Very dissatisfied customer.

We bought a GE Cafe Series microwave to go with our GE Cafe Series stove 2 years ago. The microwave had design flaws and never worked right. It blew up last week. We bought a new one yesterday and would like some kind of a credit on this new one as the design flaws made it impossible to use. GE will not credit us and they should. Sears agreed with us it was a design flaw, and GE should make this right. The microwave was 1000 dollars each time, and this time, we bought the warranty package for 5 years as well. It's another $200.

GE over the range microwave JVM1540DP1WW - Within 1 year, the magnetron failed. I called the Sears service department to fix it. Because of that, I bought 2 more years of extended warranty. Three months after that, the microwave turned on by itself for 1 minute nonstop. I had to unplug it and call the service again. It would also turn on even when the door is open. It's very dangerous for microwave exposure!

GE DE68 00307A microwave was bought in June of 2011. Last weekend, August 25, I was heating water and the microwave started smoking and then failed. The entire apartment was filled with chemical smelling smoke. I have a parrot and had to get her out immediately as this type of smoke is highly toxic. I had to keep her out all night long.

20-month old G.E. Space Saver microwave (HVM1540) started to fizzle out by showing signs of running, but not heating; display flickering on and off with odd symbols; and vent, at times, not able to turn off unless I unplugged the whole unit. Anyhow, brand new home with brand new GE appliances, and I have had to replace the ice maker three times in my GE Profile refrigerator, and now this, my microwave. Service department stated that if I pay for the service call and the magnetron, they could guarantee the part for 5 years. But if it should go out, I would have to pay for labor again. Labor is guaranteed for 30 days. No thank you. I am very disappointed in GE products. Single mom, on a single income in rough economic times, I can't afford to purchase GE products again, and again, and again.

My GE model JEB1095BB04 microwave/convection oven is 6 years old and the magnatron has failed twice. The first time, GE said they would replace the part free of charge, but I had to pay for the service call, which I did and it cost me $212.00. Now, the part has failed again, the second time in 2 years, and GE basically said "you lose." A rep from GE told me that they only guarantee their products for 1 year. There is no doubt in my mind that all GE products are garbage and I would strongly discourage anyone from buying them. I will gladly take my GE microwave, smash it into pieces and replace it with a KitchenAid appliance, which is backed by a reputable company.

I bought a brand new GE Spacesaver OTR mount Microwave (Model # jnm1851dmbb) and had installed in my new home by the appliance shop where I purchased it in November, 2010. I am a widow and I use the microwave maybe 3-4 times per week, and take very good care of it. I went to steam some fresh veggies this evening and the whole unit just went dead. There’s no fan, light, or keypad. It is plugged in and I did not blow a fuse or switch. I checked them all. It’s just plain broken after less than 2 years of very light use. It’s a piece of junk! I’ll be buying another brand this time. I will never buy a GE again! It’s a junk, junk and junk!

I bought a GE over the range microwave, model #JVM1540DNBB and serial #TS903298B, on January 28, 2010. The keypad shorted out about the middle of July 2012. The microwave just comes on all by itself when nobody is around.

This is the second time that my GE microwave oven is peeling the paint on the inside of the oven. We paid over $240.00 the first time and think that this is a serious flaw this particular oven has. I think that the company should be liable, not the consumer.

I bought a GE microwave in June 2011. Paint started peeling off the inside top soon after purchase. Now, all the paint is gone and GE doesn't care and Walmart won't replace it. So today, I bought a Panasonic. Maybe it will last. It's fifty dollars cheaper, too.

Don't buy one. I bought two last year. The first one completely died before the 60 days were up. I took it back to Sam's club and bought another. The tag inside says it was made February 2011, so it's only a year and a half old. Under the carousel, the paint is peeling big time. I wrote GE repeatedly, asking if it was still ok to use it. After ignoring me for quite some time, I got this reply. In the notice, they told me to get Sam's club to replace the defective and apparently unusable product they are selling knowing it is defective. I love the part where you can't cook something with too much liquid in it. Who does that when they microwave?

I bought GE Microwave JES1139BL03 in 2011 and the white paint inside has been peeling off. I think it is defective because I have had other brands and none of them have done this. This microwave was manufactured February 2011.

Our GE Spacemaker XL microwave stopped working on 7/11/12. We purchased our house in January 2000 with the microwave included and have not had any problems with our microwave, until yesterday, when we woke up and tried to pop the kids breakfast in for a quick heat and it made a strange humming noise and you could smell plastic melting. All power was quickly turned off to the unit. Now to find a replacement for this built-in microwave is going to be a problem. The local technician stated the blower motor we need is no longer available. Thanks, GE, for at least 12 years of excellence. We are now looking for a similar replacement.

I purchased a GE Spacemaker microwave in Jan. 2001. Shortly thereafter, the frame around the door cracked, becoming worse until in Oct 2006 I complained to GE. They sent a $75 "credit" towards another GE. I purchased another GE in Oct 2006. After a while, the handle became loose. Today, the handle broke off at the base where it attaches to the door, rendering the oven unusable. I don't have kids. This appliance was not abused. I see in looking through the comments that other consumers have had similar problems which would suggest a product defect. My next microwave will not be a GE.

Microwave oven, model # WES1450DN1BB, manufacture date, April 2011 - Your customer service sucks! I called there 5 times today and was told my microwave oven has been recalled, yet no one knows! You don't have it listed on the recall or anything. Your Customer Advocate doesn't know it's recalled but your Service Department knows and I was told by them that it says, "Do not repair, return to the place of purchase." Yet, I called my place of purchase and they know nothing of it either, but are going to work with me the best they can!

Microwave GE Monogram - For the second time in as many years, the glass door on my microwave just blew out and spewed glasses all over my kitchen. Luckily, no one was hurt except we are still getting glass in our feet a week later. My husband and I both contacted GE by email with no response whatsoever. Clearly, having read about this happening to many others, this product should have been recalled. It is their top of the line. The microwave wasn't even in use. GE must not need any customers and they have sure lost this one.

I never imagined that a microwave in my new home would be rendered useless after 2.5 years. Like many of you, my control panel stopped working and the floor of the oven was extremely hot to touch. Here's the weird part. You can hit the number for timed cook, but you'd have to let it heat the entire time. If you open the door, you cannot restart it. You have to unplug it to reset. Of course, I called GE customer service, who gave me the same spiel about $80 service call, plus repair and parts. Thanks to your candid remarks, I will not be purchasing another GE appliance.

GE Microwave Model WES1450DN1BB 1.4 Cubic Ft 1100 Watt - This product is absolute garbage! This product was manufactured in June 2010 and I purchased it in approximately in May of 2011. So after 13 months of moderate use, the unit no longer functions properly. Needless to say, the product is out of warranty by about a month, so I pretty much now have nothing more than an overweight paperweight.

The arching of the metal rack caused smoldering in the microwave. I prepared a baked potato in the microwave. I smelled something burning. I assumed the potato was burning. I removed it, used the microwave again and smelled the burning again. Upon close examination, I removed the rake and that is where the burning and smoke is. The plastic hook/holder was melted and the side of the microwave was charred. I called GE and they said I should not have been using the rack with such a small amount of food. I have used this microwave almost daily for years - I never knew this. They said it's safe. I don't believe it is. They told me to call repair. I'm not satisfied.

The first GE microwave never worked right out of the box. I took it to school and let my Physics students (I am a science teacher) tear it apart and find the trouble. The magnetron was broken. Since it could possibly have happened bringing it home, I decided to let it go and went and bought a new one. This one is less than a year old and has the very scary habit of coming on by itself. When I go in there, it says it is "defrosting", or "beverage", or any number of reasons. Tonight, I will unplug it, chunk it, and go buy another microwave. One can bet that I will never buy another GE product.

I just wanted to make future purchasers aware of an issue I had with the oven light (GE over-the-range microwave model JVM1540DM5BB) underneath the microwave. It is much dimmer than my previous GE oven. I bought it from Lowe's and after returning to the store to check a floor model, I discovered none of the models were plugged in so you can't check this out in the store. You only find out once the thing is installed. Lowe's referred me to the manufacturer who then told me, after asking if my oven had 1 bulb or 2, the oven was working as designed. How they could definitively determine this over the phone was beyond me, but that was the extent of the assistance.

GE Microwave Model JES1139BLO3, Serial # VS904116B - The above model was purchased at Lowe’s in Ventura, CA about a year and a half ago. In that time, the white coating on the inside of the microwave has been deteriorating, beginning with the area under the turntable and extending out to the bottom and sides of the unit. I am concerned that our food will be contaminated by the particles that are coming off or that there will be a fire caused by the microwaves hitting on the uncoated metal. I do not plan to ever purchase another GE microwave.

I own a GE counter-top sensor microwave oven model #JES1451, which was only 2 years old. At 3:00AM, I woke to a room full of smoke and a burning plastic smell. I immediately rushed to the source which was my microwave oven. It was going by itself and the panel read "sensor error" with smoke billowing out of it and flames erupting. Luckily, I had a fire extinguisher handy. I had never had any problems with this microwave prior to this experience. I cringe at the thought of what could have happened to my home and my family sleeping upstairs if I hadn't been nearby.

I purchased a GE Profile Microwave 2 1/2 years ago and now it is shooting sparks out the back and making a loud noise. I have to admit that the microwave did work well and my mom even bought the same one because it was good. I never bought a GE appliance before because I was told they have a bad reputation. I thought the Profile Series would be better. Wrong!

We bought a new GE Profile Spacemaker OTR Microwave in 2005. It stopped working in 2008 and we had it repaired in Dec 2008. We put one potato in it the other night and hit the potato button and it went up in flames. I called GE and they told me that there is no recall for this unit, but I see there are so many people with the same issue. I wish GE would take a stand on this and not leave us in the dust. I will never buy another GE product of any kind!

The GE microwave model CJES1290Ml01 does not get used much, maybe 15 minutes per week. I have not even used convection oven or broiler part, so we could say very gently used. Sparks and grinding noise out of the magnetron tube area started recently and there is no metal in the microwave. It arcs like there is metal. There are not enough miles on this equipment to need replacement, but it is too expensive to fix. I'm not happy with Walmart GE product. Did they cheap it up?

I purchased this Spacemaker Microwave Oven (HVM1540LP1CS) from Home Depot in Aug. 2010 along with a GE electric range (JB400SPSS). I wanted the appliances to match and they look very nice in our kitchen. Four days ago the microwave stopped working, that is, it comes on and appears to be working but does not heat the food placed in it. After looking on the internet, I found that other consumers have had the same problem and it appears the megatron is the culprit. The microwave was manufactured in March 2010 in Malaysia so it was not an older model that has been sitting in a warehouse somewhere.

A known GE microwave defect on this (GE JVM2070SK02 Microwave) model's control panel has yet again resulted in our microwave not working and GE giving us the standby, pay for an appliance technician. I would like GE to own up and send a technician to replace the control panel and get it working since it’s a known issue.

GE Profile Microwave JVM1850DMCC - For the third time in 5.5 years, I've experienced a magnetron failure in a GE Profile Microwave. The first failure was fixed under warranty. The second was so bad, the microwave had to be replaced, but it was no longer under warranty. I should have heeded the warning and gone to another brand, but on 12/31/10, I paid over $500 to replace the microwave with a new GE Profile to match the existing appliances. Apparently this was a big mistake as the magnetron has failed yet again. The microwave is on its own separate 20A circuit, so that shouldn't be an issue. It would seem, however, based on the number of complaints I see on this site, there is something inherently wrong with the manufacture of these microwaves, or more specifically the magnetrons. I'm extremely disgusted at this point.

I am so disgusted. My 1 year and 2 months old microwave could have burned down my house. It got very hot so much you couldn't even touch it! Microwave product code JES1344SK. This should be a recall and customers should not need to have to pay for these to have them fixed. GE should be grateful this didn't start the house on fire and no one was killed by it! I will never by GE again!

We purchased a GE over-the-range microwave oven last November 2010 and it was installed in February 2011 when our addition was finished. Last week, it decided to stop responding to instructions. When the door is closed, it just continues to run--the turntable turns, the light stays on and the fan keeps running. It will respond to instructions, but when we want to shut it off if the door is shut, we have to unplug it--which is a real pain because it is over the range.

I bought this JVM1540SN1SS microwave just two years ago. From past five months, certain keys stopped working. Then today, it gives me error "service may be required - keyboard shorted." Microwave is unusable at this point and out of warranty. But my previous microwaves worked for decade without any issues. This one broke in about 1.5 years. These microwaves are of bad quality. I think GE should recall these microwaves and get it fixed free of cost for consumers.

I bought a brand new house and it came with the set of GE profile appliances in 10/2009. In November of this year, it came on for one minute on its own and then popped and indicated a circuit board failure. The inside of the microwave was extremely hot and there was obviously an electrical short. This could have burned down my house! My fiance replaced the circuit board at a cost of $125. I negotiated from the service department that supplied all my builders appliances. This week it happened again. This time, there was a cup of coffee in the microwave and it boiled in the minute before the microwave fried itself! I can't believe that GE still has this product on the market! Any product on the market! I have to replace this because I can't sleep thinking it's going to catch my house on fire. Are there no ethics anywhere?

GE Profile Died in 21 months! We paid $250 for a GE Profile S/S Microwave, Model JES2251SJ02, and serial # LT917413U. It was manufactured in June of 2010. On March 12, 2012, we experienced a light show coming from the area containing the light bulb. We brought it to the place of purchase, they called the GE man and he said yes, you have a 5 year warranty on your magnetron tube but you cannot replace it yourself. It will cost you $244 for the repair! That is a no-brainer.

Within a year and a half of buying a new construction condo, the GE microwave fan stopped working (used the condo for no more than 30 days). I read all these complaints and am not surprised. My experience with Kitchen Aid appliances (refrigerator, microwave all junk) is no different than this. If I were to replace any of my appliances, I will not buy an American brand because they are all made in some other country with very poor quality control for very high profit and low quality goals. No choice for now, other than to get it repaired. At least, it provides employment, but what a way to create employment. I would never work for such companies.

I received a recall on my original wall oven with microwave unit, and was only going to receive financial help from GE, if I replaced it with the same unit model JTP90. The unit was only 3 years old at the time. I purchased the new model, which cost $1,200.00, and received a check from GE for $600.00 for the recall, which is already a rip off in my opinion. I had the new unit for 14 months, when the microwave stopped working completely, with no power whatsoever.

Microwave counter top - On Oct. 15, 2010, I purchased JES1460 DNWW at Pacific Sales San Jose. Since then, two service calls on this microwave which replaced one that did not work. New sensor on service call 10-10-11. Today is 3-6-12, strong electrical smell practically knocks you out. I unplugged the unit. We always purchase GE appliances. No more, very poor quality. We are upset.

After only 4 hours of installation, the microwave turned on and the fan and light came on. It was not cooking anything. Inside of microwave was hot and I could smell a burnt electronics smell. I unplugged it, waited a few minutes, and when I plugged it in, it started up again. The LCD screen was scrambled, all lit up. Opening the door stopped the unit, but it started again when I plugged it in.

Microwave oven 2008 - The food doesn't go around anymore. The glass insert does not turn. What can I do?

I bought a GE 1750 microwave in May 2011, which got caught on fire last March 2, 2012. Now, we have to go through all the hassles of having a repair tech come out and probably be without a microwave for months!

A small black piece of plastic, which snapped into the back of the microwave handle has bent/shrunk, and popped off. My microwave is just a little over one year old. I called the GE 1-800 phone number for parts, and GE does not offer a replacement part for this, without buying a whole new replacement handle, which costs over $160.00.

GE Profile Advantium 120 when cooking on stove under microwave, the fan in the microwave goes on and does not go off for 30 minutes. This happens with only one burner on and stove not microwave set at 320. Had service out told there was nothing he could do. Called GE and again told that there was nothing they could do.

After heating some water in the microwave, I opened the door and removed the water. A few minutes later, I heard a noise and noticed the microwave was running and the control panel indicated it was off. I opened the door it turned off. Closed it and it was on. Smelled something burning electrical in nature. I had to kill the circuit breaker to turn it off. I opened the door and felt the inside of the microwave and it was extremely hot. I was concerned that it could result in a potential fire, I continually checked it until I felt it was cool.

My GE DVM5140DN1BB Serial # ZS 902371B manufactured in December 2009 has stopped functioning. It looks and sounds like it is working but it will not heat. GE only guarantees their warranty for 1 year after the date of purchase. This should have been my first clue. For a fee, they will come look at it.

I purchased the GE Caf Advantium Oven Model No. CSA1201RSS. This is supposed to be one of their top of the line Microwave/Speedcookers and at $699.00 it should be. Within the first few months with little use, it made a loud buzzing sound and it went dead as if the breaker tripped. It was under warranty and a GE tech came out and repaired it free.

We moved into a new home in June of 2011 with the appliances already included. Ours came equipped with a GE, over-the-range microwave, model JVM1540DP1WW, manufactured in Malaysia, in April of 2010. Within several months, the revolving platter began to make a bumping noise while turning and then it eventually quit turning altogether. Five service calls later, we had the platter motor replaced, circuit board and four fan motors (apparently the platter has voltage supplied from that fan to make it run) and it still didn't work.

The microwave (JVM1860WF001) came with the new home. It quit working. It still turns on, but does not heat. After reading all the complaints, I will not go to the expense of fixing this microwave. I will buy another brand. Goodbye GE. It appears by the other complaints, that GE does not care.

First of all, I wish I had seen this site over two years ago and I wouldn't have purchased a GE product. But, that is spilled milk. My two year old microwave, GE 1750 over the range, started running on it's own. I disconnected it and called GE and asked if they had experienced any problems with their product and if this was a fire hazard, the nice young lady put me on hold and did "research" and stated that no reports of a fire hazard or running on it's own. My husband encouraged me to do my own research and guess what? shocking, I was lied to! There are reported fires on the news and a law firm has a class action lawsuit against GE!

My GE counter top microwave (JES1456), purchased from Home Depot less than a year ago, just stopped working today. No lights, or anything. The electrical outlet is fine. The GE warranty appears to be effectively meaningless. It is cheaper to replace the oven, than have it repaired. I will avoid GE products in the future.

This is my 2nd GE microwave over the range built in model # JVM1750SP1SS, serial # RT922585B. The first quit totally after 4 years. It did not work at all. I bought a replacement and installed it on 1/1/2010. Now 14 months later it no longer works. I was going to warm up a vegetable for dinner cooking on the range and everything on the microwave went out. About 1/2 hour, all lights came back, I reset the clock (no error signal occurred), and now every function on the microwave works except it does not heat anything!

Manufacturing date of April 2009, model JES1451DN1BB, serial GS909753B, purchased on the summer of 2009. It ended its functionality on January 2, 2012. I expect a 5-year life span of durable products. So the product should have lasted until SUMMER 2014. I reported online at GE appliance and made sure I do not buy GE again. Food heated as soon as door closed, no time display on LED and tray ceased rotating.

GE over the stove microwave stainless Steel Adora made for Home Depot. It started to make a funny noise and then it wouldn't heat. I contacted GE about the problem. It would be $89.00 to come out and an additional $25 for the double wall oven that would not stop beeping and would not work at all. We purchased a GE double wall oven at the same time as the microwave. All of our appliances were purchased in 2006. All GE and we are worried they are all junk. My husband took it to an appliance repair place and they said the Magnatron and the diode went on the machine. They said it is basically junk! Disgusted. Don't buy GE. They make junk! I just had to dispose of this piece of trash!

Negative 5 stars. I purchased a GE over the range microwave oven, JVM2052SN1SS, just over a year ago and had a service call to address a lack of exhaust about a month after my purchase. In summary, the tech said it would not function as a dedicated exhaust hood and nothing can be done. 14 months later, the key pad began malfunctioning. Also, the moisture sensor that the operation manual stated will automatically start the exhaust fan, never worked and every time we cook, moisture would build up between the glass on the microwave door.

If I could give it less than a star, I would. We bought the GE model JEB18600M2WW as a wall insert microwave earlier to replace a 1999 GE of similar version that went out earlier this year. We use it 2-3 times daily, 30 seconds here, 2 minutes there. Today, I went to warm up the baby's bottle, and it made a weird sound and went dead. I'm sure it's the same thing everyone else is complaining about. I won't be buying another GE microwave again.

I bought countertop microwave on 7-2-10 in Panorama City, CA. We were moving to Houston so left it in its original box, but the new apartment had a built-in. I left it in box until May 25, 2011 when we moved into an empty house. I took out my new microwave and used it from 5/25/11 until 12/4/11. I baked a 5- minute sweet potato. Later, I went to reheat coffee and no clock, no nothing. I tried the microwave at different plugs, no response. Then I tried the toaster in the microwave's plug. The toaster was fine so it's not the plug. A repairman at his business location said it's probably the computer chip. For $95, he would install a new one which would last a lot longer. So now we have disposable GE microwaves.

Beware of GE's scam! My new house came with a GE microwave oven model JVM1630. It no longer heats food so I called GE repair. Here's basically what they told me: It is likely the magnetron tube and it is still under warranty, so no charge to replace it but I would have to pay $99.95 for the repairman to come to my home to diagnose the problem. If I decided I didn't want to repair the microwave, I was offered a $100 coupon toward a new one but it had to be a GE and it had to be bought on their website only. If I decided to go ahead with the repairs, the $99.95 would be deducted from the bill and I would only have to pay for additional parts and labor.

My GE microwave (Model: JVM1540SN1SS) that I bought new two years ago for $250.00 broke already. The table doesn't turn and nothing heats up even though the timer works. There are only two adults in the household using it, and we don't even use it very often. I find this pitiful service. My last microwave lasted about 15 years.

I have a GE SpaceMaker Microwave Model #JVM1650BH01 that loses power and requires a clock reset intermittently a couple of seconds after starting. After reading about numerous consumers experiencing similar problems, the root cause seems to be the magnetron. There's even specific mention of an extended warranty in my owners manual for the magnetron, however, it requires me to pay a technician for a service call and the repair ($150+). GE Customer service agree to sell me a replacement magnetron for $79 which is about half the suggested retail price, although I found the same part (wb27x10017) on the web for $59 from Martin Microwave.

I bought a JVM3670SK05 a little under two years ago. It is an above the cooktop vent-a-hood microwave. I believed I was buying a quality unit. Now everything is working, but there’s no heat! Even the cheap units from Walmart work longer than this expensive piece of crap! Now I either have to spend enough to buy a new hood for cooktop and new microwave or pay the same price and buy parts in hope that they will not go out again. Not really feeling lucky with the GE product.

I purchased a GE JVM1540SM4SS listed as JVM1540SM seven weeks ago. I used it rarely, about once a day for a few minutes at a time (popcorn, re-heating coffee/tea). A week ago, the fan started staying on. A couple of days ago it made a loud buzzing sound and completely died. GE needs to strengthen its quality control.

I own a GE Model #JNM1731DM1CC that came with my condo, in March of 2008. After two weeks, the tray was spinning, and nothing was heating up. They came, and replaced something, and it worked again. It is now November of 2011, and the ** thing doesn't go off. When the timer stops, and you open the door, the table turns, and the microwave is on, letting rays come right out at you. I have to unplug it after every use, so that I don't expose myself to rays coming from the microwave.

2years and 2 months GE Model JVM1540 microwave purchased at Sams quit heating. Everything works other than it does not "microwave", GE customer no-service says the part "magna" something is covered for 5 years, however the labor is not. I offered their customer no-service dept. a deal. If it was my fault the MW broke I will pay the entire cost to fix it but if it was a defective part, they have to pay the entire bill including labor ( which is the right thing to do). They declined to do the right thing.

I purchased a jes1451dn1bb microwave 16 months ago and I just noticed the enamel coating on the top of the unit is chipping. GE has been unhelpful, saying it is outside the warranty and I need to mail the cord and sticker inside it to have a rebate issued. Since I use my microwave daily, I cannot wait until it is processed to buy a new unit. Not only did the product endanger us with exposing our food to paint emissions, the company has been unhelpful. I highly recommend buying another company's product and do your research!