GE Microwave Ovens Reviews
- We require contact information to ensure our reviewers are real.
- Our moderators read all reviews to verify quality and helpfulness.
- We use intelligent software that helps us maintain the integrity of reviews.
About GE Microwave Ovens
This profile has not been claimed by the company. See reviews below to learn more or submit your own review.
GE appliances come with a standard manufacturer’s warranty, but the company also offers extended protection through Bodewell Care Protection Plans. Administered by Assurant, these plans cover functional part failures resulting from normal use. Coverage is available for individual appliances, so you can customize your protection plan.
Visit www.ge.comProtect What Matters Most
Get Home Warranty Plans & Pricing
GE Microwave Ovens Reviews
Filter by Rating
- (108)
- (71)
- (31)
- (82)
- (386)
Popular Mentions
- 4,972,959 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Recent
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,972,959 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Jan. 2, 2021
The microwave has auto minutes from one to five minutes. It’s easy to clean. Mine is the under the counter and over the stovetop. It has a clock and two levels of vent. You can’t go wrong with the microwave and the price is great.
Reviewed Jan. 2, 2021
I recently replaced a Maytag Micro hood microwave with a GE JVM3160DF5CC. First off I am amazed at the price because I sold items like this in the 70's for so much more money back when microwave ovens were very new to consumers. The unit is quite large in inside capacity. Quiet and heats up very evenly. I was also happy I could replace the unit in Bisque as our other kitchen appliances are that color.
Reviewed Jan. 1, 2021
It works well. We like this newer GE Profile with many preset buttons such as for different times and food types, and defrost. The last GE Profile MW we got had a knob that got loose right away and hard to use, like a dial-up AOL, so this upgraded model is much more convenient. I like the bigger plate size, and that the turntable can be turned off if we put a rectangular casserole dish in there.
Reviewed Jan. 1, 2021
It warns up food quickly. Hotter than I would think. I find it easy to clean. Overall am happy with my choice. Buttons are easy to use. Turntable is quite easy to clean, spillage seems to slide off. Beeping sound is not loud.
Reviewed Dec. 31, 2020
This is an in-the-wall model - easy to use and I've used GE Microwaves from when I was in college and it always does the job and does it very well. They are workhorses and are very reliable. I highly recommend this product.
Reviewed Dec. 31, 2020
Always reliable; good history of making correct displays and actions for the microwave use. Efficient operation. Never a miss as regards the time and amount of power to cook food. Always reliable; good history of making correct displays and actions for the microwave use. Efficient operation. Never a miss as regards the time and amount of power to cook food.
Reviewed Dec. 30, 2020
Wonderful! I have the Advantium, it is an extra oven, a microwave and a speed cooker. It holds an entire lasagna pan and is able to turn, it proofs bread, melts butter, reheats food to perfection and is very powerful.
Reviewed Dec. 30, 2020
My GE microwave is just small enough to not crowd my counter and just large enough to hold my big plates and casseroles. I love the smart sensor that seems to know how long to cook potatoes, brew a beverage, etc. no matter the size. I also love how you can use the timer and the timed cook setting at the same time and one doesn't cancel out the other.
Reviewed Dec. 29, 2020
GE Advantium is awesome & have used them for over 30 years. Has many features including warming for proofing bread or keeping foods warm, also defrosts, and had convection. Probably the best appliance that GE makes.
Reviewed Dec. 29, 2020
10 years old and works perfectly. Smooth and easy to clean. Cooks evenly and quickly. Has a light underneath with two settings, and a fan. Rotating plate can be easily and quickly removed for cleaning, and is thick strong glass with pebble non-slip surface. I would buy the same thing again and have no negatives to report.
Reviewed Dec. 28, 2020
GE is the only manufacturer who still makes an under cabinet size microwave and therefore I use this product. I renovated my kitchen 14 years ago and on my second microwave. It is small, but does do its job, but when I work with a larger microwave I realize how different it is due to its size and less powerful.
Reviewed Dec. 28, 2020
It’s a average rating item..warm light really sucks...The vent always start and no control on when we need to start increasing the noise...Controls need little improvement to more common items standard minutes.

Reviewed Dec. 27, 2020
While the microwave works fine, as far as microwaves go; it does heat unevenly but eventually gets the job done, the interior is cracked and shows signs of rust and deterioration. I don't remember ever seeing this on in previously owned microwaves. I would only use it for basic heating and reheating.
Reviewed Dec. 27, 2020
When you use the vent fan it is very loud even in the low position. I would also like to see a brighter bulb under the microwave. I don't have much more to say except that the oven functions well otherwise.
Reviewed Dec. 26, 2020
I replaced my old microwave when the interior started to peel with a GE Aurora model in slate gray. It has an enamel interior so this one won’t peel and a clean function as well as other operational features.
Reviewed Dec. 25, 2020
My Microwave oven is 22 years old. It still works fine, but does not have power levels on it. The reheat is vague and I have to keep checking so things don't burn or dry up. The dishes get very hot after about only three minutes. Other than that, it is easy to clean and still looks good.
Reviewed Dec. 25, 2020
The GE microwave we use is almost 17 years old and has never needed any repairs. It is everything you could want from a microwave.

Reviewed Dec. 7, 2020
Our new GE monogram stopped working after few weeks. Technician came in after 15 days and said he will have to come back again. Ordered new parts, it's been 3 months. Replacement that GE promised has not come. Every time I hear a different story. Until last week I was told delivery truck is in transit and today they mentioned that they do not have inventory. I am very confused and no resolution so far.
Reviewed Oct. 26, 2020
The GE microwave that was installed in our new home (2018) stopped working in June 2020, after the nuclear reactor “blew up”. Which could have been a dangerous situation. I was told by Assurant Insurance Company that it was no longer covered by the 1 year insurance policy, and if I purchased a new policy for $241.00, they would repair it or replace it. After they discovered it was not repairable, they denied the ”replace it” part and reimbursed the money for the policy.
GE agreed to sell me a new microwave at a discounted price, which I agreed to. The replacement microwave was delivered damaged, in October 2020. After many calls and waiting hours on hold, service came out and said it was “not repairable“. Again, phone calls to GE Customer Relations and reexplaining the problem, I was told they did not have a microwave in stock to replace it. However, after further searching, one was found, and would be delivered.
On 10/23/20, I received a phone call from the freight company that the microwave was being delivered the following day, but they had the wrong address! it was a previous address. Where that address came from is a mystery as we never had GE appliances delivered to that address. The freight company was not authorized to change the address in the system, so another call to GE. I am still waiting for a new microwave! I can’t even begin to count the number of times I have called GE, waited on hold or call-back, waited for service, and been told I have the wrong case number. I have all new GE Profile appliances, all have had service for problems. I will NEVER buy another GE appliance. Their service department and Customer Relations department is disorganized and incompetent. GE appliance are not quality products.
Reviewed Aug. 25, 2020
Our Profile over-the-range microwave failed after 2 years. (Warranty was for one year!) One day it suddenly died. The repairman ($100) said repeated twisting of the wire from the oven to the door (which contains all the electronics) is inevitable with opening and closing. The wire often breaks within its insulation: a bad design fault. No question of replacing the wire; we would have to order a new door, for nearly $400 plus $200 for installation, which requires 2 service technicians. This is more than the cost of a new OTR microwave. He advised us to get one with the controls beside, not in the door. Unfortunately GE is the only company that makes a microwave in the same colour as our range.
Reviewed July 21, 2020
As a landlord I have about 20 GE microwaves. I have had 8 handles break off in the last few years including the one in my house with me pulling the door open. Standing straight in front of it, just pulling regularly. Replacement plastic handles - just two pieces of injection molded plastic - selling from other companies for as little as $10 are $130.00. $130.00! There is a clear design defect here and the company's solution to it is to charge $130 for the plastic replacement part. Someone should go to jail. Literally. Please include me in the class action lawsuit.
Reviewed July 18, 2020
This review is related to the Monogram 2.2 Cu. Ft. Built-In Microwave Oven model #ZEB1227SLSS. The GE site: https://appliances.monogram.com/us/specs/ZEB1227SLSS indicates in two places that the built-in trim kit is included (and one place where it is listed as additional), yet GE has confirmed that in fact, the trim kit is an optional add-on with a $325 additional cost. Calls to GE's consumer line have been disappointing. Me: "Your website says it's included, and is in a section with other features that are in fact included but not additional fees"; GE: "We have confirmed that the trim kit costs extra". We have, in fact, purchased the oven and are awaiting its installation, and I have other experience with GE Monogram appliances so I expect this to operate well. But I cannot understand their reluctance to acknowledge this error on their site. Potential buyers, please beware of this issue.
Reviewed July 11, 2020
We purchased our Adora over-the-stove microwave oven from Home Depot. The Adora brand is made exclusively for Home Depot and were sold on its special functions and value. Well now, 3 years later, this "exclusive" model's glass fogs up when we use it. There are only 2 of us living at home. We use it maybe 4 or 5 times a day. A microwave's typical lifetime is 9 to 10 years. Also, by the way, when we turn on the fan to highest, it sounds like an express train hurtling through our kitchen. Our dog had a heart attack and died the first day we operated it. No he didn't. We don't even have a dog. But you get the picture.
Reviewed June 16, 2020
We built a new home in 8/19. Much to our dismay, the builder only offered GE appliances. We had a bad experience with a GE appliance in the past so we went with the most expensive offered, the Profile series. Nine months into our new home, the microwave push button to open the door broke (with food stuck inside). I was only able to schedule an appointment through an automated system. Days later, repairman breaks door trying to get food out. Parts were ordered and new date was set for one week later.
Day before that appointment, I got a call canceling my appointment due to the part being on backorder. The entire call took 57 minutes. New appointment was set for an additional week. Again, appointment canceled and part was ordered from third party. Third appointment was a repeat yet again (but without a call and with repairman showing up). The rep did say she would send $70 for us to buy a small microwave while waiting.
We are now at three weeks without our microwave being fixed and I have spent HOURS on hold trying to get to a resolution. Last representative asked why I even made an appointment if I didn't have the parts. What!! They have scheduled the appointments. I asked to talk to a supervisor but then was told it would be 24-48 hours before someone could call me back. The rep said this is the timeframe they "quote" for a callback but she didn't know when anyone would actually call. No idea how much longer we will have to wait-it seems we are at their mercy. When buying new appliances in the future, we will ask who services their warranty! Either way, we will never buy GE appliances again.
Reviewed May 21, 2020
My GE microwave, has been running fine, but the door handle has cracked on the bottom. This is the second GE microwave that I have purchased in three years. They need to do a better job with the door handle. I will never buy another one.
Reviewed April 30, 2020
I called to see if someone can help me figure out why my built in microwave is running but no heat. Apparently the customer service keeps insisting I need to schedule a service without offering any kind of help. Why do I have to pay for a service trip when I can fix it with the right part? Unlike other appliance they always have customer service helping to see and figure out what might be wrong to the appliance.
Reviewed April 6, 2020
Purchased a newly built home in September 2018 with new GE Appliances installed. Within 18 months the GE Microwave will shut off or stops heating. I called GE company and they want to charge $99 to run diagnostics and additional charge for repair. This is outrageous. Model #JVM7195SK3SS.

Reviewed March 21, 2020
In 2012 we purchased a GE microwave for around $500.00. It lasted with moderate use until 2017 at which point, it almost burned our house down due to malfunctions of internal parts. After many hours on the phone and several repair visits, GE agreed to replace it. The replacement lasted until March of 2020, at which point it started tripping our breaker. I took a half day off of work waiting on a repair technician. The technician came out and replaced a switch. Two hours after he left, the microwave stopped working. I called GE back and was given another repair appointment, again taking a half day off of work, I waited for the technician. He arrived and stated that the door of the microwave was causing it not to work and he ordered a new door.
I called GE and was given another repair appointment. Again taking a half day off of work, I waited for the technician. He arrived and replaced the door. That evening, we noticed that the internal light would not shut off when we closed the microwave door. Two days later the microwave started producing a burning smell whenever we used it.
I went out and purchased a $50.00 microwave from Walmart. This experience has been beyond what is reasonable for a customer to experience. I have received numerous automated emails from GE's consumer relations department from a GE consumer relations employee that is allegedly been responsible for my case. I have never actually spoken to this person even though I was advised numerous times that she would be calling me. As of this point, I plan on never purchasing another GE product nor can I in good conscience recommend to anybody that would inquire, purchasing a GE product. The customer service I received has been bad to say the least and the product even worse.
Reviewed March 18, 2020
After 16 months, microwave lost power, had to take in for repair. They replaced a part and it worked for 24 hours then failed again, brought in for repair where they replaced 3 parts including the magnetron. Worked for 12 hours, where it failed overnight - -with no power and looking into the microwave, and heard the plate crack on the bottom and looked underneath where the ring was melted. Paid a lot of money for this microwave to go into built in, and can't get this new microwave to function.
Reviewed March 9, 2020
I purchased a newly built home which had all GE appliances in the kitchen. After 2 years and 5 months, the microwave no longer heats the food. I had a 3rd party appliance repairman come to do a diagnostic evaluation. He informed me that the magnetron has gone bad. To have this repaired would be the same price as purchasing a new microwave. He also informed me that the magnetron should never go bad in such a short amount of time. I contact GE and my warranty was for 2 year so the best they can offer is a $75 "good will certificate". What this means is I have to purchase a new microwave and send in proof of purchase and in 4-8 week, GE will send me a $75 rebate check.
I am disappointed in the GE product. Their products are now made in Asia (my microwave says made in Malaysia) for cheap labor and the quality has gone down. What is worse is that they do not stand by their product. The fact that something as serious as the magnetron went out in less than 3 years is a red flag that it was not assembled correctly. The microwave is listed at over $500. I would have been happy with GE even paying half but $75 will not even cover the cost for shipping and installation. I am very disappointed.
Reviewed Jan. 6, 2020
Installed a new GE JVM3160RF3SS in Sept 2017 and just over 2 years later the control panel is malfunctioning and of course it's no longer under warranty. Costs about as much to get it fixed as to replace. Very disappointed with GE "assembled in China". I'm a property manager and if we can't rely on GE, we will find another company to give our business to.
Reviewed Dec. 25, 2019
Wife started using the microwave. Within a minute she smelled something burning. She opened the door and a flame shot out. Thankfully she remained at the microwave as it was running. Could have been catastrophic if the microwave continued to run for another minute. There is a charred 2 inch section at a circular piece in the inside top of the microwave.
Reviewed Dec. 5, 2019
My microwave is 2 years old and stopped working on Thanksgiving Day. Customer service was very responsive to send out a repair person. There was a minimum $108 charge plus and time spent. It turned out to be a loose wire inside the machine and I was charged another $50 for him to tighten it. Machines should go longer than 2 years without a service call and I will buy the extended on any other GE I purchase.
Reviewed Dec. 5, 2019
Renovated the kitchen and installed a new microwave. 2 adults in the house. First one lasted 4 1/2 years, too much to repair so bought another one. Because of the configuration of the cabinets we were limited to this dimension of microwave. Second microwave lasted 22 months, too expensive to repair. Now into our 3rd microwave. What has happened to quality products??? Everything now is chinese junk. So much for general electric formerly known for good quality, long lasting appliances.
Reviewed Dec. 2, 2019
I bought the GE oven and microwave combination. After a pie dripped on the oven bottom we did a 4 hour self clean. The bottom of the oven is stained and it does not wipe up. Also noticed the door is not sealed and it has marks between the glass. There are also all sorts of stains on the interior of the door. This is a new stove installed 5 months ago.
Reviewed Nov. 21, 2019
We have a 2017 GE profile built on microwave. The microwave started shooting fire inside the microwave a year ago. GE fixed it. Last week the microwave started shootings fire inside the microwave again. This time it was much worse. The GE technician told me it was not fixable. I called GE customer relations and was told too bad because it’s not under warranty anymore. They offered a minimal discount on a new similar model. The attitudes of the customer care representative and supervisor took me by surprise. They were curt and told me, "Guess you should have gotten the extended warranty." When it comes time to replace my kitchen there will not be any GE products in it. GE does not stand behind their products. The tech told me there are issues with the profile microwave and he felt they would replace it. They did not replace it and were rude. I have been a loyal GE customer. Not anymore.
Reviewed Oct. 31, 2019
I brought our brand new home just over 1 year and 8 months ago with all new GE appliances. One of the GE Smart Built-In Double Wall Ovens, the bottom one which we never use, but the inner glass shattered randomly, very dangerous and they want us to pay them $100 for the inspector visit and then more for the par and service $325 for the replacement, the GE is disagreeing they had a defect on installations. That is an experience that we never repurchase GE brands, my friend had the same issue. They replaced in their house this way without warranty, however they disagreeing our oven had the defect on installation, lesson learned, never never buy the GE again!
Reviewed Oct. 22, 2019
I love my unit but the silver foil is peeling off the door handle. Not sure anyone else had this issue and any recommendations for fixing it would be appreciated! Other than that, the unit is great and does its job.
Reviewed Sept. 23, 2019
Our builder installed our GE microwave Model: JVM7195SF1SS as part of our kitchen appliances. It worked fine for about 3 1/2 years. Then it stopped heating. It turns on and appears to work, but after inserting a cup of cold water and running it on high 10 minutes, we remove cold water. I looked into this and found that the magnetron (spelling?) tends to fail. Apparently, it's a known issue, based on the reviews. GE won't allow consumers to replace this and doesn't provide replacement parts. Getting it professionally repaired will cost more than the microwave is worth. GE sent me a certificate for $150 to replace it, but it will cost at least twice that to purchase a new unit and get it installed. Plus, we have to buy another GE. I don't want to end up in the same situation. So we didn't use the certificate.
Reviewed Sept. 3, 2019
I am rating my over the counter GE microwave model no. JVM3160RFSS. I've had it for over 2 years and it's still performing well. Pros: Solid feel, sturdy door mechanism, easy to clean interior, attractive design, fairly quiet, adequate lighting inside, reasonable price, fan works okay for moderate smoke, short reheating times for lighter fare, cooks frozen foods quickly. The integrity of the interior is good with no chipping or cracking. Cons: Fan is inadequate for heavy smoke if searing beef, hot and cold spots while reheating heavier foods such as mashed potatoes or casseroles, controls are hard to see in dim or moderate light. A suggestion to GE would be to make microwaves with optional backlit buttons to see at nighttime or in dim lighting. I like that GE manufactures most of their microwaves in the United States.
GE Microwave Ovens Company Information
- Company Name:
- GE Service Contracts
- Company Type:
- Public
- Ticker Symbol:
- GE
- Country:
- United States
- Website:
- www.ge.com
