Frigidaire Washers and Dryers Reviews

Affinity Washer - 4 months ago, we purchased a matching washer and dryer and a stacking kit so the dryer could be stacked above the washer. From day one, the detergent dispenser drawer would not drain water from it after the cycle completed. After several service calls and at least 3 replacement parts for this drawer, the problem continued. After several calls to Frigidaire Customer Service and more replacement parts, they agreed to replace the washer. Yesterday the replacement washer was installed and it has the same problem. The water will not drain from the detergent dispenser drawer.

Piece of garbage, both the washer and the dryer. I have had these since 9/2009. The dryer got so hot that it fried the junction box to the plug. Also, the washing machine sucks debris into the pump area, causing the machine not to drain. I have attached a picture of all the crap that was beside the pump. Of course I should check my pockets before loading the washer, but the size of these items should NEVER go beyond the tub. Major costs to "fix," but the "fix" doesn't work!! Recall these machines!

I purchased an Affinity dryer 22 months ago and last week, it stopped working. It displays door open while the door is closed. I checked the door switch, it is good. Checked error codes which gave an E66 error for the thermal limiter. Checked the limiter, it is good so it must be the control board. I replaced the control board at a cost of $146, that did not fix the problem, and that cannot be returned. Found another control board inside the machine and at a cost of $150 replaced it, did not fix the problem. Now it says the door is open and it is empty while the door is closed and full of clothes. I had a repair man recommended by Frigidaire come and look at it and he couldn't figure it out and while he was at my home, he called to talk to a Frigidaire tech but it was not during their hours. Now I have $365 into it and it still doesn't work. I will be calling the repair man again to see if he can get in touch with Frigidaire techs to find a solution. Update to come soon.

Frigidaire Washer and Dryer bought about five years ago, $2,000 with the bottom storage, $150.00 each. I hate both machines. My clothes always smell musty. Also the dryer has ruined and damaged a lot of our clothing that get hung on lint trap. Holes in my clothes. These machines are terrible. I just want a regular washing machine and dryer.

I have lost hundreds of dollars with our clothing using the Affinity dryer. It has ripped and torn tank tops, t-shirts, both of my daughters' clothing as well as my wife's. I was going to file a lawsuit in civil court but after reading all of the complaints, I think a class action lawsuit should be filed. Frigidaire needs to step up and be held accountable for the damages their dryer has caused to our clothing items and everyone else's who has used this dryer. My family has lost over $400 in clothing. I contacted Frigidaire and instead of offering to help me, they told me I needed to purchase a part to keep that from happening. They obviously knew about the problem and were aware of the damages this dryer caused. Why didn't they do a recall or let customers know about this problem?

I have owned my Frigidaire Affinity washer now for 5 months in which we have replaced the following: front panel when it was only 1 month old, belt, and 2 motors. I think it is wrong that a company will not just give me a new washer for what as much as I paid for this one - but instead they want to keep fixing it. It's a shame to buy a "new" washer and have it being repaired over and over again. My 16 year old washer was only repaired 1 time the whole time I owned it. How I miss it. If any of you are thinking about buying this washer - run for the hills!

Dryer door hinge screws keep coming loose. Washer stinks and rubber gasket gets moldy.

Frigidaire Red Affinity Washer - We have owned this washer for a little under 3 years and in the last 2 months, we notice small snags on our clothing and now full blown rips, that leave a gray smudge film almost like it's burning the fabric. I called the customer support and of course, nothing is covered under warranty and they said to purchase another large gray gasket because it seems to be old. Are you kidding me? Well, I asked for compensation for the clothing that has been ripped since this seems to be a problem they were aware of for years and never issued a recall or anything on it. They said no. Of course, it was the customer service rep, so I'm filing a claim with BBB and small claims court. I have a basket full of kids' uniforms and other clothing that the machine is destroying. I'm planning to purchase another one, but it's crazy to have such a thing already.

I have only had my Frigidaire front loading washing machine for 1 year and 6 months and the pump broke. Part is not readily available by my retailer so I am at least a week without a washing machine. Completely dissatisfied with this product.

I really dislike this washer. The pull out compartment for the soap, bleach, etc...is always filled with water. From day one, we have left the washer door open to air dry it, but it hasn't worked. We started noticing black mildew on the rubber seals around the door, so then we started drying the seals after every load. The mildew continued to grow. We have run hot cycles with bleach and tried cleaning the mildew with vinegar, and nothing works. I'm so disappointed that I feel like I've been ripped off. Oh! And the door to the washer started sagging, so it needs to be lifted in order to latch. Then today I noticed that the door is actually cracking apart from the stress of sagging. I hate this machine.

After use, water always collects in the front rubber seal. Even after drying it out after each wash, there is always a foul odor that comes from it along with the mold that seems to come along with it. Leaving the door slightly opened doesn't even seem to help other that the odor finds its way through the rest of the house. This would be the last front loading especially from Frigidaire that I would probably purchase. The customer service representative suggested placing a fan in front of it to help dry it out. What a joke, I only look like this!!!!! There is a large amount of water that stays in the pump, the lines and in the outer tank. You would think that a company of this size would better design these units.

I would give it ZERO stars if that was an option. I have an Affinity Model FAQE7011KR Dryer paired with the matching washer. I purchased them in December 2009. The pair isn't even four years old. The washer's pump has gone out so many times I have replacement parts on hand at this point. I have them stacked, so every three months when I have to repair the washer, the dryer automatically gets a thorough cleaning. Needless to say, I am so upset about this last issue I intend to let the entire world know and I thank God I was awake and at home when I discovered the FIRE in the dryer.

We've owned this washer for two years now, and have noticed a foul odor for most of this time. Using the washing machine cleaner product is helpful for a few washes and then it starts up again. Someone recently mentioned that she heard a story on TV about this issue with this specific washer. Please reply to this if you've had a similar experience.

I would like to share excerpts from my posts on Frigidaire's website and other sites. I don't want to waste anymore time on Frigidaire, not even a letter. Had a Frigidaire dishwasher that only lasted 5 years, before it had to be replaced! Now my Frigidaire washing machine broke after 6 years. Wish I had read Consumer Reports about not buying Frigidaire before my purchases. Save yourself the headache and don't waste your money!

Affinity washer and dryer - My clothes don’t always smell clean. When I wash blankets the water doesn't drain and they are soaking wet so I have to ring them out in the bath tub. I've had mine since 2009 and now the dryer takes two 1 hour and 30 minute cycles to dry my clothes. I can't put drawstring pants, tank tops or anything with strings or areas that can get caught on the vent that's stupidly placed inside the dryer. I have put brand new never worn items in the dryer that were dryer safe and it ruined them. Can't count how many tops I was forced to put into the dryer because the washer wrinkled them so badly to only have to throw them away. It has torn up and permanently damage the majority of my nice clothing. T-shirts, blue jeans and towels are the only safe things in the dryer.

Wash machine computer was hit by lightning. Called Lowes where I bought washer. I have a warranty on machines till 2017. Lowes warranty place set up a service call with Black Rock appliance in Clayton, GA. They came out, ordered new computer, and 2 wks later put it on machine. The machine didn’t get same amount of wash time as old one so I called Lowes warranty place again. They then set me up for another service Millennium Appliance from Byson City, NC came out they then ordered new computer 2 wks.

I want people to know how awful this washer is. I have never been so disappointed in all my life. I have allergies, and my sheets have to be clean. Well, I needed a new washer, and heard that Frigidaire Affinity had an allergy option. This is a complete farce. How can you clean clothes, when the washer doesn't even fill with water AT ALL? My Queen size sheets sit in about 1/2 a cup of water. So little, that I don't even get suds! Wow! I couldn't figure out why I woke up the next day so sick and coughing and stuffed up in the nose. My sheets looked ok, but they were NOT. In fact, I had just bought the sheets a week ago. So they were NEW. I thought that this washer had adjustable water settings but it does NOT. So forget about washing that comforter! It took me several days to figure this out and I was sick the whole time. I finally put some sheets on that were NOT washed in this washer, and I am feeling better already. What a Disappointment! What's the use of having a huge drum for my queen sz sheets and comforter if it doesn't even fill with water!?

We purchased a Frigidaire front loading washing machine seven years ago. Since that time, we have had many problems with the spin and drain cycle of the machine. The machine has been leaking from the bottom and the front bottom panel is rusting so much that that there is now a hole in it. The washer looks older than our Maytag dryer, which is at least twenty-two years old. We did our research before buying this washing machine (we looked at Consumer Report Ratings). We have never had such a horrible experience as we have had with this washer. It is also infuriating that only a Frigidaire repair person is able to fix this machine.

Frigidaire Stackable Washer/Dryer - My washer will not unlock for 30 minutes and is putting holes in my clothing and does not spin out all the way. I had repair guy here today and he said he's going to start with the timer and lid latch on to see where that goes. And, if that doesn't help, then he's going to see what else it might be. He said if it were the transmission, it would be 6 months' wait for that. What's going on? He's supposed to know how to fix this. Okay, I'm mad; you need to replace this for me. I don't want something that is going to break down on me right after I pay it off. I got this from Aaron's. I' m not a happy person; I'm very mad. You would think they would make one that would last longer than 20 months. I have lost a lot of clothing that got holes in it due to the washer.

We bought our Frigidaire washer dryer combo about three years ago. The front loading washer is good enough, but the dryer has been catching, spinning, and tearing clothes since day one. The first year wasn't so bad that we felt totally ripped off. It was usually just sweat pant strings and other very thin things that were getting caught. Nowadays, it is tearing up clothes all the time. This ** is three years old, and I am tempted to haul this thing somewhere and dump it on someone's lawn.

Frigidaire Front Load Washer, Model FTF530ES1 - Purchased the front-loading washer due to a limited laundry space in our new home. The ability to stack the washer and dryer was a deciding factor. We've used both for almost seven years, and the washer is now making a banging noise when spinning, and will not spin out excess water in the final spin. We called the local appliance store where it was purchased, and they were familiar with the issue. Told us it wasn't cost-effective to repair, that we're better off buying new. Also told us the average lifespan for this front-loader is about seven years. This is shameful...and shame on them for selling this major appliance with such a short lifespan. I will never purchase a Frigidaire product again. Just crossing our fingers that the dryer and refrigerator don't quit soon, too...bought those at the same time, same brand.

Frigidaire Affinity Washer and Dryer - It will be 2 years in September that I purchased these appliances. At first, we were very happy with them. Both worked fine with no problems. We moved in October of 2012, and our problems have started. The washing machine vibrates so bad, it shakes the whole house. Sometimes, it won't spin our clothes, or finish the cycle. I have had service techs here 6 times for this problem. He went as far as to tell us it was the sub floor in our house. He stated it was old and needed to be replaced.

AFFINITY ATF600ES1 - The clothes would be wringing wet. I would have to take them out and rinse and then try to wring out. The water would be in the bottom of the unit causing a foul smell. I would have to take towels to get the water out. This took a while because the first time it happened, I didn't know what it was so the water just sat in the bottom of the washer. I had someone come look at it. We thought something was caught in it, but it kept happening over and over. I originally was going to toss it, but I decided to Google and see if others had this problem. Of course, YES. I still have the unit and would like for it to be replaced and compensated for my time. If the company knew of this problem, then they should be ASHAMED!!! I MAY HAVE USED MY CLEANER LESS THAN 40 TIMES. I am sure someone can tell if they looked at it.

I have had the same issue as the other people posted here on this site and will never purchase another Frigidaire product. I had the thermal limiter go out twice while the dryer was under the 1st year warranty. So of course, I purchase an extended warranty. The thermal limiter went out a 3rd time. I asked Frigidaire when they will replace the defective product, and they said they do not do that. So, here we are now the extended warranty is up and the thermal limiter went out again. I also noticed holes in our clothes and burn marks, but thought it was odd or something we were doing. Now I know we are not crazy and that it’s just the result of a crappy product. Their customer service was no help either. I suggest never buying a Frigidaire product. Who needs to purchase from a company that doesn't stand behind their products?

This is another scary story concerning a Frigidaire Electric Dryer. The heating element has been getting so hot that it melted clothes and burned holes in many of them. The other night we were drying a load of clothes and the heating element got so hot that it melted to the drum of the dryer. It tripped the breaker and we were very lucky that we did not have a fire. The company offered to replace the heating element. They need to recall their dryer; it is a safety hazard.

We purchased a Frigidaire front loading washer and dryer a year ago in February. We have had no problems with the washer, but the dryer keeps burning our clothes. We called Frigidaire and because it was still under warranty, they sent a company out to come fix it. That company came out a few times and kept replacing the grill and electric panel. It was still burning our clothes so the company they sent said that it was the location of where the dryer was. Their service manager was extremely rude to us.

We have the same issues many other people have posted about their dryers. Our Red Affinity Frigidaire dryer purchased about 3 years ago has been nothing but problems. It burns and rips our clothing, destroying loads of wash. It has been fixed twice and still we have the problem. I cannot afford to keep replacing clothes. From what I have seen on the internet, the problem is huge and I can only wonder why Frigidaire will not stand up for their product, recall them and fix the problem! I am so concerned it will catch fire as many others have reported. Something must be done. It is unfair for the consumer to have to just deal with it.

This washer and dryer looked real nice when I decided to buy a nice thing for my kids and family. However, due to problems with both the appliances, we are spending more on clothing than laundry shops. This is pathetic that there has not been a recall on these items when the washer does not drain properly and the dryer destroys every little article of my daughter's school wardrobe. Frigidaire should compensate unless the CEO enjoys sipping from his gold chalice while I and the rest of the Frigidaire customers get tumbled and torn if I hadn't had to spend so much on replacement clothes. Maybe I could have purchased another new appliance.

I purchased a Frigidaire frontloading washer and dryer in July of '05. I have been disappointed with the lint trap catcher on the dryer. Some of the articles of clothing, such as camisole tops, sweatpants, hoodies, bras, panties and tank top undershirts, anything basically with any type of strings or thin straps, get caught on the righthand side of the catcher. And as it spins, it ruins the shape of some clothes and rips and ruins almost all those types of clothes.

We bought our Frigidaire Affinity washer about 3 years ago. Since then we've had to have service calls 3 times for the drain pump (items slipped through the seal on the tub and locked up the drain pump, which stopped spin outs/drainage from happening). Our serviceman alone fixed this issue 3 times, as previously mentioned. He taught us how to do it (to avoid even more repeat service calls) and we've performed the needed repair 3 times ourselves. Lately we've had issues with the door closures, which required another $176 service call on top of a separate $50 part we replaced ourselves. Today, after doing a load on cold/cold, we noticed that the air inside of the barrel upon unloading felt extremely hot. Not sure if this is yet another issue or not, but my guess is this is some new costly repair issue.

There is a strong smell on my clothes. I notice a large amount of mold. There’s always water on the door seal and you can wipe mold off but the smell is still there. I have tried store items to clean the machine but the smell remains.

Frigidaire dryer lint catcher rips clothes, especially on small straps. It catches the clothes, and then as it spins, it twists all the clothes in the dryer, ruining the shape if not tearing the clothing. Has anyone gotten response from Frigidaire? I purchased my washer/dryer combo in 2008. The washer has a horrible smell. I have tried to keep the rubber dry, but there is a look of black mold on the rubber. Any solutions?

This washing machine does not rinse or spin about a quarter of the time. The other quarter of the time I am fighting with the door that does not want to unlock. Extremely frustrating and time consuming! Not recommended.

In February of 2002, we completed a total remodel of our home and purchased all new appliances, including a Frigidaire washer and dryer. The appliances we had previously were an outdated color, but in fine working order. In October of 2004, we had a dryer fire. The smoke damage was extensive and we were out of our home for 3 months. The fire marshal was unable to find a definitive cause of the fire because the appliance was so badly damaged. He concluded that it was probably a seized-up motor. We foolishly replaced this dryer with the same model as there was no damage to the matching washer. We have been diligent about lint removal and maintenance of both items.

In October 2009, we purchased a Frigidaire washer and dryer (model: FAQG7011KWO, serial # 4D91401422), both front loaders at about $1,500. In less than a year, we began to notice a burn waffle pattern on some articles of our clothing. At first, we assumed maybe we were putting too many clothing articles in the dryer. We shortened our loads and still saw burn marks. We then decided to only dry on medium heat and the problem continued. We replaced the dryer vent hose and continually cleaned the lint that collects. Now, almost every load of laundry, we do get burn marks on them. My father, who is a Buffalo NY Firefighter, is very concerned that this is a fire hazard. He inspected the dryer and also came to the conclusion that the machine is at fault.

Our Frigidaire dryer is only 1 year old and we have 3 service calls on it and the 4th time it caught on fire! We also bought a matching washer at the same time. It also has had 2 service calls and both times it was the main computer that cost $600 to replace; now it is out again! I will never buy a Frigidaire product again!

I have contacted the dealership six times over the last four months since I bought an Frigidaire Affinity washer/dryer set. We also contacted Frigidaire and returned the questionnaire they sent regarding the service call from the dealership. The dealer says we've got to get Frigidaire to do something about our washer because they can't take it back. I bought it on April 18 and it's now Aug. 24. I've just started again with Frigidaire trying to get some help. The washer bangs like crazy. It will wake you up out of a sound sleep.

In March or April 2010, we purchased the Frigidaire Red Affinity front load washer and dryer. About 11 months later, it began ripping our clothing, about every other load. Now I use wash bags which don't always work and it causes out-of-balance thumping. Of course the business where it was purchased has no idea what is wrong. They have never heard of the washer eating clothing. Well, I found hundreds online with same problem. I have been simmering about this issue, hoping every time I do laundry, I don't lose certain clothing. Still it happens because the bags fail sometimes.

Frigidaire dry fire - I was at home doing laundry and watching the news when I heard a loud pop. I walked down the hallway to see gray smoke coming out of the washroom. I opened the door and saw smoke pouring out of the dryer. I immediately called 911 and returned to the washroom to check it out further while on the phone with 911. When I opened the dryer door, there were flames shooting up 12" high. I unplugged the dryer and ran out of the house. The fire department put it out and limited the burn damage to the wash room. The smoke damage was a different story.

My Frigidaire Affinity washer and dryer is not washing clothes, leaking water from under, starts on its own or does not start at all, and not rinsing clothes. The washer is only six months old. I started calling business where we bought it on first week. The person came up, said it was our off grid system, yet the loaner they gave us worked. They said we could keep the used loaner or take ours back and try to sell it. I have to run the rinse cycle twice and still the clothes come out soaked. I have read the instructions over and over. We did our research. This was energy star, low efficiency, etc. I am so unhappy and angry.

We bought the Frigidaire Affinity Washer and Dryer about 4 years ago. We have had some problems with the smell coming from the washer but found that leaving the door open helped. The problem we are now having is that the door is literally falling apart at the hinge area. Additionally, their plastic knobs are cracking and the plastic housing is cracking. I have not reached out to Frigidaire at this point but, needless to say that I would not recommend this brand based on my experience.

I bought a stacked washer/dryer combo unit and paid over $700. It made excessive noise during the spin cycle from day one. The company refused to do anything. The washer stopped spinning and it burned the motor three days before the warranty expired. After fifteen phone calls, two visits from repairmen, and three trips to the laundromat, Frigidaire tells me to keep waiting. I’m forced to file a small claims case.

I purchased a Frigidaire Affinity high-efficiency washer and dryer four years ago. After solving a few front loading issues, it worked fine until a few days ago when it started to leak. I had a repairman stop by and paid $45 for him to open it up and let me know the inner seal was bad and the repair cost is around $500. After contacting other repairmen, I confirmed his prices were correct and it is a very expensive part and a lot of labor will be involved. I would expect any washing machine to last at least 7 years to 10 years. This one was about 3 years and 7 months - just enough to last through any extended warranty. I contacted the manufacturer, but there’s no help. Do not buy Frigidaire (made by Whirlpool with Frigidaire’s name).

I purchased the Affinity washer and dryer in October 2010 and in November 2011, the lights on the settings and temps stopped illuminating. We have no idea what temps are being used as we wash or dry our clothes. I contacted the company in December 2011 and was told that since we did not purchase the extended warranty, we are out of luck. We spent $1,400 for garbage. We will never purchase any Frigidaire product again. I also just began noticing a foul smell coming from the washer detergent draw and picked up the tray only to find mold growing in there. Yuck!

My brand new washing machine is only 3 months old. I’ve been waiting 5 weeks so far for the company to repair it. Two repair companies later and the part is now on back-order. It might become available in 2 weeks, but that’s not a guarantee. This is crazy. I want to be contacted by someone who can offer a resolution. I think I should be reimbursed.

I purchased a front loading washer about three years ago. I noticed that the below was covered with mold, so that was replaced. A mold buildup started again and I have tried Aafresh, bleach, keeping the door open (which is not very safe with a toddler around), and whipping the machine down after the numerous amounts of loads of laundry that I do living with 4 young boys. The mold is still there, the smell has now traveled throughout our home. My child has allergies and asthma and has been in the hospital for several breathing treatments. I called the Frigidaire reps and all they could do was offer me a 40% discount on another product from them. My husband is in the military, currently serving in Afghanistan. We live on a very tight budget and to go and buy another machine is just not an option for us. I would just like to be refunded for my troubles.

I purchased a Frigidaire washing machine and dryer, over $1,000. The washing machine is constantly breaking down. Jetson claims Frigidaire policy is that Jetson has to come out 3 times before Frigidaire will consider a claim. What a rip-off. Never purchase a Frigidaire product!

We purchased a Frigidaire washing machine (the repair company seems decent) which had the drawer replaced. Now, I've had a third service call because the machine is worse, spewing water on my floor, and I am told that we need a new valve and drain pan. We are not able to use the washing machine and now have to wait on the part and another service call (#4). I spoke with customer service again and I asked if it was normal for these many issues and replacement parts for a brand new washing machine. The female agent said yes. I was shocked so I asked again, "It's normal for someone to purchase a new Frigidaire washing machine, have to take time off work for a possible four-hour service call and to spend more money at a laundry facility because the washing machine won't work?"

I purchased an Affinity washer and dryer in late 2006. I have had problems with both appliances. The washer smells bad all the time. Now, the dryer is overheating to the point that I cannot touch the top or back. I spent $170.00, having it cleaned and the venting checked. That did not work, and I paid $200.00 for a new thermostat and heater to no avail. It got even hotter tonight. I have unplugged it and called the service company back. I am very fearful of starting a fire. I will never purchase another Frigidaire product again. I have spent almost enough money to buy a new dryer. I am going to call Frigidaire in the morning, but I am sure they will not help me.

I purchased the Frigidaire Affinity dryer AEQB6400FSO in 6-09. I had to fix the dryer three separate times for the element, thermostat and/or sensor. Now the panel board will not work. I reported the problem to Frigidaire and their comment was, "Our research has shown that an original defect in material or workmanship develop early in the life of an appliance." Frigidaire lets their appliances speak for itself.

My husband and I bought the matching Frigidaire Affinity front load washer and dryer when we bought our first home in September 2010. The sales person talked us into them because of the steam cycles and the energy rating. I really loved them at first and then three months later, the motherboard on the washer started going out. One by one, each cycle has stopped working except for 'whites' and 'casual'.

I purchased washer and dryer in 2010. The washer had to be replaced as every part was replaced, and it still ruined clothes. The dryer took over 1 1/2 hour to dry even tiny loads. The door would not close and stay closed. Then the replacement washer is worse than the first. Electrolux said they would send another over a month ago. Advised that it's no front loader. My clothes are ruined--gray/stiff/smelly/dirty.

I have had the Frigidaire front load dryer for almost 4 years now. I am in the process of replacing a lot of my clothing because the dryer rips little holes in all of my clothes. After about 3 times of drying anything, you will begin to see little holes in your clothing. Then there are times that it makes this God awful noise like something is knocking in it. I have yet to figure that out. As soon as I can replace these machines (washer and dryer), I will not purchase this brand again. I am truly disappointed in this product and the amount of money it cost me to get it to find this out.

I purchased your Frigidaire front loading washer (GLTF2940FS) no more than 5 years ago. I have had a number of issues with it. Within the first two years whenever we used any cycle other than the permanent press load cycle, the cloths after spin were still completely soaked. It’s requiring me to run an additional spin only cycle. Our extended warranty covered that issue and the unit began working again. At least temporarily. Next issue was the rubber that seals the door. The function is to keep water in the machine. The rubber seal design creates a tight valley and due to this tight valley, it prevents the water from escaping the door; however, it also prevents the water that enters the valley from returning the wash area and eventually draining. So there is always water and moisture trapped inside the seal and like any thing that never dries, black mold begins to grow. The only way to remove the mold is soak towels with bleach and stuff them in the valley seal and leave it. That somewhat helps the issue.

I brought my Frigidaire Affinity front load washer about two years ago and my washer will not spin or wash the clothes. I thought that Frigidaire was a good product but I see all these complaints online. I wish I would have gotten a different model washer because the amount to replace the parts is almost the same as the price of a new washer. If somebody could help me with this matter so that I could get a new washer and dryer, I would greatly appreciate it. Thank you very much.

Our 5 year old Frigidaire dryer caught on fire while in use. The fire investigator and ins. adj. both indicated they were not surprised by the manufacturer and stated they both (in separate conversations) see a lot of Frigidaires and to always look for the X on the back of the dryer, if it's there, don't buy it! All totaled the dryer caused about $10,000 worth of damage. It would have been more and could have destroyed our home, but my son and I were home at the time and contained it somewhat until the fire dept. arrived.

We bought an Affinity Front Load Washer and Dryer about 3 1/2 years ago. In that time the washer had to be repaired 3 or 4 times while it was under warranty, then several times thereafter by my husband. It had numerous problems with the door latch as well as several times becoming clogged and not spinning. The last time it quit we tried everything and can not get the washer to work. It won't even wash now. As a result of this I had to get another washer. I was fortunate that a friend had recently bought a new one and was willing to give me the old one. It is several years older (top load) but works great. Now I am stuck storing a washer that I am still paying for and can not use.

I purchased this pair in December 2009. Actually, I was looking at cheaper models but was talked into Frigidaire because of the energy-savings. Instead, I spent about $1200 for two bogus machines. The washer is a mess. I have had trouble with the door closing since day one and had to order a new part about a year later. It still drips water all over the floor when opened and is growing black mold all over the front gasket which cannot be cleaned off. The smell is ungodly when washing, even after cleaning. Not to mention, who ever heard of running a clean cycle on a washer? Seems to cancel out those energy savings.

Follow-up to my complaint on February 7 ,2012:

I have never been put through so much stress over an appliance in my life. My washing machine died on 1-5-2012, I got on-line and had Gulf Voast appliance come and diagnose my machine "they are your certified repair company, and were very nice". I was told, a price and then I asked what about warranty, and they stated to try and get the part myself and call us back- so I did just that. Your company sent the incorrect part, it would not even fit my machine. After Gulf Coast came back out I called Frigidaire back to have a new part sent. I was told that Gulf Coast needed to call them so they could explain how to install, Gulf Coast stated they didn't later, then I did a 3 way call with everyone involved. The correct part was being sent and I was to send the wrong part back and my money would be refunded.

I bought a washer four years ago. A year and a half ago, one of the two bolts that hold the tub to the main shaft broke. Now, the one-way bearing below the gearbox broke too. I cannot find where to buy this bearing. According to Frigidaire (Electrolux), I have to buy the bearing and the gearbox, which will cost more than a new washer.

When we first purchased our house 6 years ago we purchased a Frigidaire side by side. Four months after we purchased it, the compressor went. They did fix it right away. 7 months ago we purchased a washer and dryer. Within 2 months of purchasing the washer, the door sensor broke; then 4 months later the shock went. When the repair man left, he said he would order the part which typically takes 2 days. We have now gone 3 weeks without a washer and now find out it will be another week before the part even gets to the manufacturer.

I bought a Frigidaire Front Loader Washer in 2005. Since then, there has been excessive mold in the gasket of the washer despite constant cleaning and the use of products that clean washer mold (Smelly Washer). Our towels smell like mildew and mold and many have been discarded. I contacted Electrolux, a couple of years ago about this issue and they gave me cleaning instructions for getting rid of mold. These remedies are only temporary and the mold continues. I spend more time cleaning my washer than actually washing clothes in it. At this point, I would like to purchase a different washer but really don't have the funds for this and am angry this is my only remedy.

I had a dryer fire, not a lint fire, on the Frigidaire gallery front load heavy duty supreme model. The fire was inside the drum. It destroyed every room of my house with smoke damage. I also had severe water damage from the fireman putting it out. I always make sure lint exhaust hose is clean and replaced every year. This was done less than two months when we had the fire. Every room, from floor to ceiling, had to be done over. It puts my family at a great loss. Never buy a Frigidaire front loading dryer for they are not safe.

I bought a brand new front loading Frigidaire affinity washer and dryer from HH Gregg. After 1 month, I begin to have multiple issues with these appliances. I have had mold, mildew on the rubber liner. I have had the door and hinge totally replaced. I also have had at least 3 door tabs replaced on the washer. And I not only have the 3 year replacement plan, but I use all HE detergents and softeners as well as use the tabs they sold me to keep it clean and fresh. But none of it works. I've also had to have the trap worked on twice. It leaks occasionally and rips holes in our clothes and also the spin cycle ** up constantly. Most of the initial repairs were covered by the replacement plan, but my ripped and ruined clothes were not. I would give anything to just have my Whirlpool set back that I had for over 10 years and not one service call.

My husband bought this washing machine (and matching dryer) as a surprise for me to replace my 15-year old top-loading machine. He bought it at H&H Gregg. The machine began to have problems after one month. It started with the drum not spinning. After fighting with H&H, they covered the $300 plus the repair fee. Since then we have replaced the door latch twice. No warranty coverage. We just replaced the draining pump for $320. No warranty coverage. We were told the hinge on the door will need to be replaced soon. The door must be left open between washings to prevent nasty things from happening. I'm about to throw in the towel and buy an inexpensive top loader—15 years and not one service call.

My Frigidaire front load washer and dryer, bought in July of 2008, started putting holes in my clothing about a year after we purchased them. Anything that is made of cotton is especially vulnerable. No, I do not use bleach, I do not wash my cottons with zippers or bras, and I do not over load my machine. It will occur with big loads or small loads. I also use high end detergent. It is not a particular brand of clothing, Gap, Target, Wal-Mart, Macy's, Banana Republic, and even Talbots, have suffered at the hands of my machine. At first I thought it was my washer. I washed a load of brand new cotton shirts, 6 of them, on the delicate cycle, and one appeared with two holes.

It was and still continues to be the worst experience of my life. I was recovering from surgery to repair a shattered leg that happened on March 18th. My old dryer had burnt up after having it repaired multiple times. I decided to just get a new one. On April 14th, I had a new one installed. On June 26th, while my daughter was changing after work, she put the load of clothes in the dryer that I had started before leaving to go to physical therapy. Twenty minutes after arriving, I was alerted to a fire at my apartment by my hysterical daughter.

My sister bought a Frigidaire from Best Buy in Lexington, KY. The dryer worked for six months. She called Best Buy and they said that it was Electrox's problem. A repairman was sent out three times to replace the circuit board. Each time the board was replaced, it burned out again. The repairman said that it was the electric current in the house. An electrician came out and said that the current was fine. By that time, the warranty has run out and Frigidaire's no service said that the case was closed.

The washer dryer combo has a recall on it. It malfunctioned and exploded on my hardwood floors. I am seeking for reimbursement but their representative ignored my claim for reimbursement. I am seeking for reimbursement to pay for the floor repairs but Frigidaire ignored my request for 4months now. I was working with Laurie ** of Electrolux 980-236-2528 at 1310- Fanning Bridge road. Fletcher, N.C. 28732 and she has totally dismissed my claim with no response no nothing for 4months and I have proof of this. I paid out of my pocket now and I need to be reimbursed per the warranty liability claim made. I can’t seem to get anyone on the line anymore to report her and the handling of my claim. Now I just want my money back that I paid for floors to be repaired.

We purchased a Frigidaire Affinity front loader in 2008. I have had a gradual build-up of mildew on the rubber gasket or boot between the door and the washer, despite drying it out after every wash and keeping the door open. It also has a mildew smell. The rubber gasket has disintegrated in places at this point. I called the store where we bought it. I was told that I could replace the boot, but the mold was user-error by not drying out the boot properly after every wash. I have friends and relatives with other front loaders that have never had a problem with mold. I would not buy this product again.

The "door open" alarm keeps scrolling across the LED screen and the dryer will not start. I have been without a functioning dryer for four weeks now. A factory authorized technician has been unable to fix the "open door" alarm after three visits. Another repair company, setup by the retailer, came on 14 Oct 11. He is going to replace a part already replaced by the previous company. We are just going around in circles. This situation is forcing us to use the local laundry mat on a weekly basis which is not only damaging to our clothes, it is also taking our time out of the weekend to complete this chore.

In March 2007, we purchased a Frigidaire washer and dryer with the extended service contract. After several months of use, we started noticing rips and tears in numerous things that we washed and dried in those machines. We have had a repair technician here, regarding this, over 10 times since our purchase. And I repeatedly showed the technician the clothing and linens that were being destroyed.

My landlord purchased a front load washer and dryer stackable in July 2009. After a while, black mold began to build on the rubber. Cleaning and drying it did not help. Now, after only a year and a half, the control panel is broke. Of course, the warranty has ran out. I wish I would have looked at these reviews so I could have warned my landlord. Do not buy this product! I only gave it one star because I had to; otherwise, my comment would not be submitted.

I purchased a Frigidaire front loading washing machine in 2008. Two weeks ago, I found my laminate flooring covered in water. I hadn't used the washing machine in a couple of days, but it seems that the system that opens and closes the water valves had gone on hiatus! The door was closed when I went to bed and when I got up in the morning, it was wide open. My guess is that it continued to fill with water until the weight opened the door, creating a flood and continued to run all night.

Approximately 6 to 7 years ago, we bought washer, dryer, fridge stove, and dishwasher. They are all Fridgidaire products. The dryer is the worst. Well, I called a repairman for the dryer as it was destroying all our clothes. We have a family of 4. And at that time, my niece was living here too. We put in bras, cami tops, the baby's blanket sleepers and onesies, my husband and daughter's t-shirts, my shirts, towels and wash rags. They were being destroyed. The repairman said we'd have to use dryer bags. But I recently found out the tumbler is off on dryer. It destroyed approximately 6000 dollars worth of clothes. I found out the movers must have dropped it and my fridge, as they have great, big indentations in them. I don't like to complain, but my husband and I paid full price for all these appliances.

I bought my Frigidaire Affinity front-load washer about 1-1/2 years ago. After just six loads of laundry, it broke! The store was going to send a repairman, but they did not want to replace the unit even though it was within a couple of days from receiving it. The washer will just quit during one of the cycles and go on pause mode. If you "unpause" it, it starts again and within five minutes, it's back on pause. We had to threaten the store with picketing and news coverage unless it was replaced. Within one day I had a new one. Now that the warranty is out, it does it again - a different washer but same problem.

In February 2009, we had a frigidaire GLD4355RFS heater element stick on, melting much of the plastic in the washer. At that time, Electrolux offered us a 60% rebate on a replacement washer.

I own a Frigidaire Affinity front loading washer. On 2 separate occasions, I have had garments destroyed at some point during the cycles. They appear to have been rubbed in some way to wear holes in the garment. Why is this happening? How can I prevent it in the future? I am hoping that someone will respond.

The Frigidaire Stackable washing machine I purchased at Lowe's in St. Louis, Missouri, consistently tear holes in my white t-shirts. Why does it do that? Any suggestions on how to stop it? I would never recommend the machine to anyone.

I purchased a Frigidaire Front Load Washer for $799.95 on October 23, 2010. Within less than one month, I had to have a belt replaced. Now, less than ten months after the purchase, the entire electronic panel needs to be replaced which will take more than a week. The unit is still under warranty but in two months, it will go off the warranty and then I am stuck with a piece of junk that already needed two big repairs when new.

We bought a Frigidaire set from AArons on May 3rd ish 2011 .The day they delivered the units the dryer caught fire in the drum .I freaked out and called them should have insisted they replace.They said it was just a freak thing relax.So I kept it Last night 7-17-11 The thing went nuts again.My mom walked in the house smelt smoke and went for the laundry room she saw smoke billowing out of the dryer and turned it off.She woke me up and told me.I have called the store Frigidaire and contacted the BBB this thing is a death trap.6 people could have been seriously injured or died last night.. Model # GLEQ2152ES1 Serial # XD01244685 Make them recall these things . My washer smells like someone died in it as well it's just the most foul smell .I am replacing these things asap......

I purchased a Frigidaire stackable front load washer LAFW8000LW and dryer LAQE8000. After 2 washes, the drip pan under the washer had 1-inch high water in it. I purchased it at Lowe's Indian Harbor, Florida. The salesperson and the store manager were so rude when I told them what happened. I want to return it if this is what happens after 2 washes. The manager told me that after 7 days, they have to send the repairman out. I told him I only had the washer for 4 days. I don't know why I got these. I don't like Frigidaire or GE products. By the way, by Murphy's Law, last night, my Frigidaire dishwasher stopped working, after 2 years. I will probably go with a Bosch or LG. I have a Bosch at my other house for 6 years with no trouble. Also, I had horrible trouble with Whirlpool front load washers. I had 2 that stopped working after 3 months.

I purchased a Frigidaire Affinity front loader washing machine in 2008, Model#ATF8000. The entire rubber gasket is full of molds. I have tried running all kinds of HE washing machine cleaners through the machine but to no avail. I've also, after each use, dried the gasket and have left the door open to let air get at it but also, to no avail.

I bought a Frigidaire washing machine and I have it for about a year. Now, it is a piece of junk since it quit working. When they fix it, it will work only for about two weeks, then quit again. I had it worked on for about ten times. I just got it back from the repair shop two weeks ago and it quit working again. They put a new mother board in it--new values chip board--but they don't want to replace it or give me my money back. They just keep replacing parts and it still doesn't work. Now, I am currently waiting for the repairman.

I have purchased a Frigidaire stackable washer dryer about 4 years ago. I spent hard working money on this product and I had problems from the get go. I had a warranty during the warranty. I called several times for them to come repair it. They kept giving me numbers of outside service places that never showed up, and when they did show up, I needed to pay them since they claimed this is not under warranty. And that’s not under warranty, I only had aggravation with this product. I did not renew my warranty since I felt I was wasting money. They didn’t do anything for me last time, and few weeks ago, when I called them that I want to make another warranty, my machine is dying, always having problems with it, they told me I needed to get someone to give me a price of what’s the condition of it. That guy wants another $150 to come down. I know the condition. I received a lemon from the beginning. It’s an awful machine and I’ve always had problems with it.

We purchased this brand new Frigidaire Affinity front-load washing machine on November 28, 2010. After three weeks of use, the drain hose and strut broke-- leaking water all over my floor. We contacted the local authorized repairman, and repairs were made. We were without our washing machine for two weeks while we waited for parts. Once repaired, we did two loads of laundry, only to find water all over the floor again.

I purchased a Frigidaire washer/dryer set 5 years ago and a 5-year extended warranty. I have had several problems with both appliances that began soon after the purchase. I spent close to $2,000 expecting the appliances to last for quite a while without any problems. Now the warranty just expired and the dryer is not working again. The last time we had a problem, we were told we could buy another extended warranty, which is a at a ridiculous cost.

I purchased a Frigidaire Washer/dryer set five years ago and the five-year extended warranty. I have had several problems with both appliances that began soon after the purchase. I spent close to $2,000 expecting the appliances to last for quite a while without any problems. Now the warranty just expired and the dryer is not working again.

I purchased a new washer and dryer (Affinity Series) on 2/20/10. The day they were delivered, there was a problem with the dryer door not closing properly. Now, 9 months later and 5 warranty service calls later, the problem still exists. All serviceable parts to do with the problem have been replaced twice. After speaking with Frigidaire, they still refuse to acknowledge that this is a problem. They just keep sending repair men out. They keep replacing the same parts over and over. and the problem still exists. What happens when the warranty runs out? Frigidaire never again!

My dryer is 3 years old. It lights up and beeps at will even after I hit the cancel button. I never know when this is going to happen so I shut the power off in my circuit breaker box.

I bought a front load washer/dryer set from Frigidaire. I can't even begin to count the number of clothes with any type of strap that have been ruined by getting all twisted up and eventually ripping off. Anything from bras, underwear, tank-tops, strings on sweat pants or jackets. I called Frigidaire and a service man came out. I even saved several items of ruined clothing and showed him. He said that he couldn't find a problem. He felt that I was 'overloading the dryer'. I told him that it happens whether it is a small load or a full load, if it has straps, then it's ruined.

Three years ago, I bought a front load washer and the dryer in Costa Rica where I live. I loved the design and how easy it is to use both appliances. Suddenly, a month ago, the dryer stopped working. The technician charged us almost US$ 250 to replace the main card and I was amazed that replacing a card could cost almost a third part of what I paid for it. This week was the washer, so I call again for technical support and this time I'm totally amazed. Turns out that I have to replace both cards of my washer for a total amount of almost $700, same of what I paid for it.

Dryer Model # LE 02152EE1 Serial# YD83503978, this model Dryer is eating up my clothing and now parts from the inside of the dryer are coming out into the dryer drum, not only is it shredding the laundry but also leaving nasty grease stains all over the clothing. I have 4 children, 2 adults in the house, can you imagine the hassle? Not to mention, I just bought all new winter clothing for them. Monika from Frigidaire basically told me I am responsible for this myself! I need help! This uncalled for, purchasing over $1200.00 in washer and dryer and then I got to pay for this myself?

We purchased a Frigidaire Affinity washer and dryer set in March 2006 thinking we were getting a good product. We were sadly mistaken. From day one we have had problems with the lint trap in the dryer eating our clothes. Anything with a strap gets hooked on the trap and then the garment spins around until the strap breaks or the garment rips. I've even had cases where it tangled up other items and damaged those. I have resorted to hanging my tank tops and other similar items to air dry because even the delicate item dryer bags get caught. Why they wouldn't put the lint trap down farther like a normal dryer is beyond me, but I won't be purchasing another dryer without looking at the lint trap location ever again. I've lost hundreds of dollars worth of clothes over the years which is ridiculous if you ask me.

The front dispenser panel has yellowed and that is the least of my concerns. The rubber shield inside the door has mold and mildew in it despite my attempts to keep it clean and dry. The mildew seems to have penetrated the rubber. The machine has been in operation for about a year. I have allergies to mold and mildew and have had asthma attacks after using and cleaning the washer.

My parents purchased a Frigidaire front load washer June 2010. It was delivered to me in Marietta Ga on June 6, 2010. November 3, 2010, the washer began to fill and would stop after 1 min. I spoke with Sears and they directed me to call the manufacturer. I did this and a repair man came out on November 3, 2010, he said it was a control board that had gone back as well as a switch.

I purchased a Frigidaire washer and dryer on 1-16-2010. A circuit board has already been replaced twice and I called in today for the third time for the same problem. It is the board that controls the washer loads that keeps malfunctioning. It will not wash on normal load both times before. But now, it will not wash on normal or quick. What can you do to keep this from happening again? I am getting pretty fed up with calling and putting on hold or transferred and being put on hold again, only to be given phone numbers of local repair services that may or may not return your call. Believe me that I will never purchase anything else with the Frigidaire name on it. This is ridiculous. I need help or I need a new washer!

I purchased a Frigidaire dryer on 1/6/2006 and it has completely died on me (less than 5 years). Not to mention that the knobs broke off in less than 2 years. I do one load of laundry per week; therefore, that was ridiculous. But I dealt with it. The product was not labeled "piece of **" when I purchased it. If it had been labeled that, I would have never purchased it. My damages are that I had to purchase a new dryer as the cost to fix this one was unbelievable after little use. Frigidaire needs to be charged with false advertising and unfair business practices. I would like some money back for their deceit and extortion.

Front loading washer is burning our clothes. It leaves gray rubber marks that eventually shred. It is a risk every time I wash clothes.

They have hundreds of defective dryers that cost between $400 and $500 dollars that work for little over a year and then get an error68. Check the internet is loaded with overwhelming complaints. I spent huge money on a worthless dryer that now needs to be replaced.

Sixteen months ago, I purchased an expensive washer-dryer Affinity series set from Frigidaire. I can provide the model and serial numbers if needed. Within 4 months, the latch on the washer as well as the boot that keeps water in the machine and prevents it from leaking were broken. I had it fixed under warranty. However, the washer kept leaking. Since I have a mold allergy, I have to mop up puddles every time I wash. On Oct. 18, I called customer service who kept referring me to the extended warranties dept. including the individuals mentioned above. Recently, the leaking from the washer became profuse, the latch on the washer was once again broken and moreover, the fast spin cycle (computerized) was not working which gravely increases my energy costs in drying. In addition, the latch on the dryer was broken.

In October 2008, we purchased a Frigidaire Affinity washer/dryer. After 20 days in our home, the dryer buzzed when turned on and would not run. Repairman came and told me the motor was shot. The dryer was replaced and we thought everything would be fine. No, I was wrong. The lint trap in the dryer catches anything with strings or silky material and twists it until it ruins it. I've even had towels and washcloths caught. That's not all. Today I went to use my washer and as I removed the load, I had just washed. I noticed the rubber seal (called a boot) that runs from the drum to the outer edge of the machine is tore completely through.

I purchased the washer 2 years ago (09/18/08). The washer has always had a moldy, and musty smell. The hand wash and delicate cycles have always came out soppy wet and have to run them through the rinse/spin cycle. Very aggravating. Then it quit working. Contacted repairman to find out the diagnostic, labor and parts are going to be between $320 and $400 dollars

I purchased the washer 2 years ago (09/18/08). The washer has always had a moldy, and musty smell. The hand wash and delicate cycles have always came out soppy wet and have to run them through the rinse/spin cycle. Very aggravating. Then it quit working. Contacted repairman to find out the diagnostic, labor and parts are going to be between $320 and $400 dollars

The washer would not spin clothes. The diagnostic test was done and the repairman said it needed motor control board. I purchased it for $177 and we installed. The washer is not working. Online, people say that it is the door lock that needs replacing. The repairman said that can be true and he could return the control board, but I cannot return it and I am stuck with it.

We purchased a washer/dryer set (stackable) in Oct. 2005. Since the purchase, if I put any item with strings/loops/straps, etc. into the dryer, the defective lint trap "twists" the item & either breaks the strap (from twisting so tightly) or stretches out the item, so it is no longer wearable.

I purchased a Frigidaire front load washer in 2008. Two years later, the washer gets a "hick up" (as the technician called it) ie. all dashboard lights go on at the same time -- this happens once in a while. I am told that I need a new control board costing $335.52, which includes labor. It's really outrageous that after only 2 years of use, I would need a new board. Machines nowadays seem to be manufactured with a very short lifespan, and I am extremely disappointed.

Three years ago, I purchased Frigidaire Washer & Dryer and both have gone out. None of the cycles, for the dryer, worked except the 15-30-60 min. The Washer, none of the cycles worked; the digital read out works and that's all. I have to spend $1200 to have these machines replaced.

I purchased a Frigidaire Front Load washer & Dryer in 2008. I've had so many problems with them both. The washer sounds so loud when it spins, like a helicopter is inside. The clothes get wrapped up into a ball & get all tangled up. Sometimes, I have to spin the cycle twice because the clothes come out all soaking wet. My dryer has torn so many tops; the straps get stuck in the lint trap & rip the straps up. My comforter has been burned. It has just ruined too many of really expensive clothing and bedding.

I bought a front loader washing machine and mold and mildew builds under the rubber seal in the front of the washer. I have sent them emails and asked for help but no response. There is no way to get it out and keep it from coming back. Poor design. Have you had any other complaints about this? Mold and mildew is a health concern to me.

I purchased a Frigidaire washer and dryer in 2007 and the washer never worked properly. The clothes come out with a funny smell and the washer smells as well. Clothes would be sopping wet after the spin cycle was done, which would cause clothes to take twice as long to dry or we would put them through the spin cycle again. A lot of waste of electricity and aggravation. Then the tub broke apart and smashed the sides of the washer out it looks like it exploded and that was what it sounded like when it happened, like a bomb went off.

We purchased a front loading Frigidaire washing machine seven years ago. We are a retired couple so it doesn't get used a lot. It gets "stuck" in the cycle and the bearings are going out. We called a repairman and he told us to just run it until it dies and buy a new one as it would cost as much as a new one to repair this one. Because the bearings are going out, it is extremely noisy. We have to close two doors between us and the washer to reduce the noise enough to be able to stand it. The Frigidaire customer service representative indicated that it probably should last longer but there is nothing they can or will do about it.

My story is identical to this lady from Portland, ME which was posted on July 1, 2010. I have lost approximately 20 American Eagle shirts and 10 Aeorpostale shirts to-date from the dryer vent-lint bin side grabbing the straps and the shirts continuing to roll round-and-round until they snap or I have to cut out when I open dryer and find them attached to vent screen bin's end. I've only had the dryer for 2 years.

All white clothes come out gray. I have title floors throughout the home due to allergies. They are cleaned every other day. This washer is 10 months old and never gets my whites clean. We are looking to replace this new washer already. There should be no need to have to buy a new washer so soon.

I purchased a Frigidaire washer in November 2009. It was delivered in December 2009. One month ago, this appliance would not work. The warranty repair service came on 7/12/10, and ordered the control panel. The control panel arrived the next day. The repair company came two weeks later (7/23/10). There was another problem - had to order new motor. The motor is back ordered and will not arrive until early August. I have spent over $30 at laundromat for wash for 4 people. The service tech said the warranty for these new parts would not extend from time of installation.

The washers drain pump keeps going. This is the third time it's been repaired. There was a recall on drain pumps but they said it was not or model but what I've seen on this web site has the same complaints. We have a home owners repair insurance but it cost every time they come out this machine should be replaced or recalled I think the next steps is a lawyer.

Frigidaire Gallery Front load Dryer has design flaw. The dryer drum is held up at the door area by guides and a felt gasket. Wet clothes weigh the drum down compressing the gasket which does not return to its normal shape. This leaves a gap at the bottom by the lint trap. Clothes slide into this gap and are pulled up around to the top of the drum at which point the drum is tight against the gasket. Clothes twist and become ruined when they reach the top. The gasket and guides have been replaced multiple times.

3-year old washer and dryer bought at the same time. The drier is fine, the entire washer door has rusted though and the door cannot be closed. These two units sit side-by-side in the same environment. The door seems to have been faulty. I can no longer use this appliance.

I purchased a Frigidaire Gallery Dryer from Lowes in about Fall 2008. Since the purchase of my dryer (when it was brand new), it has ruined my clothes. There are two issues with my dryer that Frigidaire decides to ignore since my one-year warranty is up even though this has been a problem since I bought it. The first issue is that clothing, such as bras, thin strapped tanks, etc. get caught on the lint trap and twist until they become broken. The second issue is that clothing with buttons or snaps get caught in the drum where they twist until they snap. Not only does it ruin my clothes, but also I have to figure out how to get the button out of the drum.

My Frigidaire dryer ruins anything with a spaghetti strap or tie. Everything catches on lint trap!

My washer is only 3 years old, is indoors and already the front is rusting. The paint is bubbling and rust stains are running down the front.

Any clothing with thin straps or cords gets caught in the dryer lint vent and gets wrapped up and torn. I contacted the company which claimed to have never had a complaint about this before. I was told that the only way to be reimbursed for the damage to all of my clothes was to take photos and provide receipts from when I originally purchased the clothes! I can not just throw a load of laundry in to be dried as I have to be very careful of damage.

We have a Frigidaire Affinity Washer that is just 2 years old. Three months ago, on March 17, it wouldn't spin or drain. We spent $471 to replace the water pump, which the technician said had been damaged by debris. On June 14, we had the same problem. This time, the technician just cleaned the pump which he said had a sock caught in it. Although the pump was still under warranty (just barely) the service call cost 199.00 for labor. Last night, the washer failed, again, with the same problem. It won't spin or drain. Although it's only been 9 days since the last repair, the service company says that they cannot exchange the broken water pump for a new one, so, if we choose to have the machine repaired, it will be about $500.

I bought a dryer and 13 months later, had a beeping problem (Model #feq144es). There are so many people with this problem, yet they will not do a recall.

Frigidaire washer snags silk items and leaves long lines of thread. Many items have been damaged as a result of the design, not the machine part. The service rep has been here twice and his conclusion was there is no fix for boot catching silk items. They recommended calling Sears and Frigidaire. Many silk items are being destroyed. The washer was not repaired and the rep suggested we present the problem to you for a satisfactory solution.

My husband and I was recently given a new Frigidaire a front loader washer and dryer. Whenever there was anything in the dryer that had straps, they always got caught up in the lint trip and would tear them. The other day, I had my dryer on when all of sudden I smelt what seemed like rubber burning. When I went to check my dryer, the whole front piece where all the buttons and computer was on fire. Luckily, I was at home. The whole front of it was completely burnt. Needless to say, I had to buy a new dryer (standard). I have never had so many problems with a dryer before I bought this one.

We purchased a Gallery Series electric dryer, and it has to be the worst dryer I've ever owned. Any item of clothing with cords, straps or extra "bits" end up getting caught on the corner of the lint trap, and the dryer twists them until whatever is caught breaks. It also does the same thing with T-shirts that have anything printed on them. I've resorted to hanging all T-shirts on a clothesline, as well as any tank tops, athletic pants or shorts with drawstrings, etc., negating the reason for having a dryer in the first place. This dryer has ruined literally hundreds of dollars worth of clothing (including yet another brand new pair of shorts with drawstrings that managed to slip by me today), much of it only worn once before being ruined. In addition, the dryer tends to wrinkle almost anything that is put in it, even though it has "press saver" settings. If I had known how horrible this dryer was, I would never have bought it.

I bought a new front load washer / dryer Frigidaire Gallery model. The washer seems to work well. I use the HE soap and I keep the door open when not in use. But the matching dryer over dry or under dry. Then, the other night, I put a small load in and nothing but a buzz. Okay, the propane gas might be low in the tank but not out the stove which is also a Frigidaire.

We purchased new front loading Frigidaire washer and dryer in Dec 2008. Some problems with the washer door not closing and also not unlocking. Service did fix that. But the dryer, I am totally frustrated with. As others have reported, there is a space between the drum and the liner that catches clothes. First, it was any string on athletic shorts, sweat pants, sweat shirts, etc. But now it has started catching the lettering on t-shirts and twisting them all until they break or are torn. In all my years using appliances, I have never seen this happen before. Sears says it is out of warranty and it would be $129 for a repair person to come and take a look. I was hoping there was some type of recall on this appliance.

After the 2nd Frigidaire dryer FEQB4000FS unit has caught on fire for the 2nd time, I decided to confirm via Internet that the problem is not due to our 6 feet+ ventilation run or 3 cats. We had presumed our problem was unique and due to the condo design, or perhaps the hair from the cats although you would expect hazards such as these would be communicated to consumers prior to purchase. Since the units are stackable, we cannot replace one or the other with a different brand, so to get away from this nightmare requires a significant investment. The first dryer had caught on fire 3 times or so. We have become cognizant of our inability to leave the home while drying clothes, and the exercise of disassembling the dryer from the washer, wife holding fire extinguisher in 1 hand while I pull the top off to determine our danger has been one which we have perfected.

I purchased a new frontload washing machine in January 2009. I loved how it performed; it even save me drying time, but it was not more than a month before it did not work. Then the repair man came out time after time after time. Finally, they replaced the machine. The second machine was no better, and out of frustration, I got rid of the machine. $1300 down the drain. But there is more.

I purchased a new front load washing machine. It had a bad seal and water ran out of it and damaged ceiling and carpet below. I provided risk management team with information required. They sent out an insurance adjuster from Crowford Insurance. I have been asked to work with them but risk management contact gets no response from the risk management contact. I have also called her at least a dozen times with no call backs. It seems they are just hoping that I will give up. I am very frustrated as the damage was extensive and I want to get it repaired. I have no idea how or where to escalate this issue.

I bought a Frigidaire Laundry Center Model LEH1642DSO in September 2004. In June 2009 the dryer began making horrific clanging noises and had to be repaired to the tune of $299. Yesterday I had to pay another $243 to have the washer timer replaced, for a total of $542 in repairs to date. If mine breaks down again, I am going to heave it out the door and never, ever buy another Frigidaire or Electrolux product again. Manufacturers used to take pride in their products. Now they seem to take pride in how efficiently they can rip off customers and fill up landfills with their junky products.

We purchased a front load Frigidaire washer model GLTF294OES1 in Feb. of 2006. It needed it's first major repair in July 2007 when the basket drive pulley belt broke. The second major repair was needed in November of 2007 when the drive pulley cut into the outer tub and the outer tub started leaking and failed to spin. It had to be replaced along with bearings. Now in March 2010 at just 4 years old, it is leaking again and won't spin. They say it needs an inner tub, outer tub and bearings and is more expensive to fix than it is to buy a new one. When I called Frigidaire customer service and complained that I had a lemon, they told me I should have purchased an extended warranty and it was no longer their problem. A washer that cost over $700 should last more than 4 years. I will never buy another Frigidaire.

I purchased a new Frigidaire washing machine (front-load) on November 27, 09. It was delivered / installed on 12/12/09 and is defective. At the end of the cycle, it leaves excessive water on gasket and door. Water drips on cabinet below and on the floor. After eight repair men, it is in the same malfunctioning state. After numerous calls to Hector S. (Manager) on 3-16-10, we went in person to talk to Hector S. He was rude and curtly told us. He would not take the washing machine back because it is now considered "used". He ignored my calls and never acknowledged my email photos of the malfunction and ignored my voice messages to him. I have osteoporosis and allergies to mold/mildew. We are senior citizens in bad health and I do not think it is fair to have to contend with this defective product.

My washer, purchased in 2006, was never able to be leveled. It is on a pedal stool that I purchased at the same time. They came out 11 times to level it, as it has never spun correctly, and walks all over the garage. The feet and pedals were removed, but nothing changed. Now, the metal rim around the rubber is broken, and the door is misaligned, and the paint around the inside door is peeling, and it does not shut correctly, or wash a regular sized load, without walking. It also leaks. Great buy huh? They came only until the warranty was expired, even though the problem was never fixed. It is now my problem, and my own expense. The washer is useless. It caused damage to my wall in the garage where the washer slams into it while spinning.

I purchased a washer/dryer 8/19/08 which has proven to be one of the worst decisions I have ever made. The washer (ATF6700FS) has had the door hinge repaired twice and needs to be repaired again. The hinge obviously is too weak to handle the weight of the door and eventually the door begins to sag resulting in a bad connection when closed resulting in a sound similar to a 747 taking off in my laundry room!

It took only 15 minutes for an authorized repair person to tell me that my Frigidaire Stackable Full-Capacity washing machine is condemned. The gasket is broken and is leaking lubricant which will cause the bearings to dry and break. This causes the entire machine to break down and start leaking water. It is a manufacturing defect originating from the factory. It means that the cost to repair is well over the amount that it will cost for me to replace it.

I originally purchased a Frigidaire Affinity front loading washer/dryer with matching pedastools on10//4/08. Because we were having remodeling done, the appliances were not installed until November, 2008. These appliances, along with four other appliances (thank God not Frigidaire), were purchased at Blonders Discount Appliance Center in Levittown, PA. The washer/dryer and two pedastools total cost was $2,177.76. In addition, we purchased an extended five year parts and labor warranty at a cost of $129 per appliance.

We purchased a Frigidaire Affinity Washer (ATF6000ES) & Dryer on July 24, 2007. I paid $599 for the washer and $489 for the dryer. Also we bought a 5-year extended warranty for an additional $169.96. No problem with the dryer but the washer stinks and is full of mold. I have been leaving the door open, which isn't safe because my 10-year-old found my 3-year-old daughter in the washer with the door closed the other day.

I purchased a Frigidaire washing machine in Nov 2007. After only two years, the drum broke and per a service repairman recommended by Silver City (the store I purchased the washing machine from) could not be repaired. He also said this was a common problem with Frigidaire washing machines. This was subsequently reconfirmed by a salesman at Silver City, as well as a second appliance repairman.

I called a store recommended repairman after my two year old Frigidaire washing machine broke. He advised that the drum was broken and it is more expensive to fix than to buy a new one. He also said that this is a very common problem with Frigidaire washing machines. This statement was reconfirmed twice, once by another repairman and once from a salesman at the Silver City, the store I purchased it from.

Absolutely disgusted with Frigidaire appliances. I bought brand new washer, dryer and refrigerator when we moved into new house just over 5 years ago and within the last 30 days, have had to have washer fixed with new parts. Today, I called to have the refrigerator fixed. It is not running, ruining everything inside fridge and freezer. I had a GE dryer that lasted 20 years and still using another Kenmore refrigerator that has been working over 20 years. You would think with the money you spend on these appliances they would last more than 5 years! Repair expenses during extremely hard economic times. Loss of all food in freezer, most in refrigerator. Added prices of items = $828.

I and my husband bought a Frigidaire Affinity front-loading washer in November of 2008. The salesperson told us how efficient it would be as far as saving water, etc. However, if we would have known about all the black mold inside the rubber in the machine, I would not have bought it. Our washing machine smells so bad sometimes it makes me sick. I can't believe how our towels smell after they get wet again from drying us off after a shower. It is so disgusting and it can't be too healthy. We always have strange rashes and sinus problems. I think this has something to do with the front loading washer.

On the 5th of January, I put a small load in my Frigidaire dryer with model number FER641FSO. I went back to folding and putting away my children’s clothes when my oldest son yelled that the kitchen was on fire. He made sure his brothers got out and I went to see where the fire was. That's when I noticed that it was my dryer on fire. After the fire department put it out, the fire marshal said, from the way it looked, he would say either the fan quit turning or the motor locked down so that is what started the fire.

I paid $1694.89 for a new washer and dryer. I immediately had problems with the washer then the dryer went. I contacted Electrolus in May 2009. They sent someone out to repair both for free. In October, I started having the same problems with both all over again (as if the repairs had not been done at all). I have tried to contact Electrolux via email and phone on several occasions, but cannot get anyone to return my call/complaint this time. My house smells like mold/mildew from the washer, and the dryer gets so hot. I am afraid it is going to cause a fire. Because of the high cost of these items and such short usage out of them, I am not able or willing to purchase a new set at this time. My last washer/dryer lasted more than 15 years.

I bought a Frigidaire gallery series washer and dryer set on 10-11-08. Today is 12-14-09 and last week, my washer started making noise. It has dirty water in it and smells worse than John **'s basement! I have read on this website a bunch of the same problems people are having with this machine. I called Frigidaire's customer service line and reached a third world country overseas helpless hotline. At first, I taught the guy was trying to sell me a slurpee but listening closer to his terrible broken English he basically said I'm out of luck and there's nothing they can do for me because the washing machine went out of warranty less than two months ago; yes, two months!

I purchased a Frigidaire stackable washer/dryer combo in 2007. The rubber ring around the dryer slowly fell down from the dryer so that when the dryer was running, it was metal on metal. There was a metal clanging sound that we would hear when the dryer was running, but we didn't pay any attention to it. Eventually, the metal on metal caused sparks which ignited with the lint inside the unit and the dryer caught fire. Thankfully, my roommate noticed the smoke and put the fire out.

I purchased a brand new Frigidaire stack washer/dryer from Lowe's of Fashion Valley on May 2, 2009. Within days of its delivery, I had problems with it periodically not spinning, not tumbling or not completing a wash cycle. I called a service tech out on June 3, 2009. He was very kind but stated all functions were working properly and that these front loader washers have a mind of their own. I knew things weren't working properly, but how could I argue with the expert? In all fairness to the tech, these problems would only manifest themselves intermittently. So I dealt with these problems mentioned above for 6 months, thinking that I'm the problem; constantly being told by friends that I either didn't have a full load or that the load was too full.