Frigidaire Washers and Dryers Reviews

This is the worst customer service and professionalism I have experienced with a national brand. I needed my dryer repaired, and this company scheduled an appointment but did not show up; they didn't contact me and then rescheduled for another day without asking me. Their customer service representatives are useless, as they seem offshored, and problems cannot be resolved. I will never buy another one of their products.

The washer and dryer combo was broken in 2 months, they tried to fix 2 times but they couldn’t fix, then they said warranty doesn’t cover because it in my nails salon. When I bought it, they didn’t say for home use only. I have 1 year manufacture warranty and 3 years protection plan with Home Depot, but both manufacture and Home Depot didn’t cover.

I have had my washer dryer stackable three months. Bearing went out on it. Got it fixed. Now one week later went again. Would never buy a Frigidaire again. Serviceman was good. So fair warning to people wanting to buy Frigidaire stackable washer dryer - they are junk.

We bought all our appliances at once back in 2022. My Fridge, Microwave, Washer, and Dryer are all Frigidaire. A year and a half into having them my washer decided it wanted to start having issues. It would always stop mid-cycle and I would have to start it all over again just to have it not finish a cycle again. Then it started to get really loud and basically scream when it was trying to stop spinning. Then It started leaking out the bottom. We had the people from the store come out to take a look at it and they basically said that it’s not worth fixing and we should just get a new one. Because if we were to fix one of the parts wrong with it, it would most likely break again. As young adults we don’t have the funds to just jump up and buy a new one right away.

Don't buy Frigidaire products! Their washer dryer broke down after just one year. It turns out they were manufacturing defective products. The repair technician said he's been seeing so many of the same problems in Frigidaire products made after 2020. The ball bearings are defective. But you can't just repair the bearing, 'cause now they are made attached to the drum, so to replace the drum costs $500. I called Frigidaire and they said all they could do is give me a 30% off coupon for a new product. Why the heck would I want to buy another one of their crappy products? Don't buy anything from Frigidaire.

DON'T buy Frigidaire unless you are sure that Frigidaire can provide service. I called Frigidaire because my 3 month old dryer started making a squeaking noise. Following are explanations of each call.

Advice: stop clothes half way through washing to move around. Parts of clothing still dry after washing. Also don’t use normal cycle. Water level set to fill doesn’t even full tub to half. Was told not to use normal mode by tech support.

Twin stacked washer & dryer for a small space. Very large capacity, so that's good. Installed professionally 5/6/23. Pump hose is so rigid that it popped out of the laundry sink during the first wash, squirting water everywhere, despite being Zip Tied to the supply hose. It will NOT bend down into a "U" shape. I had to resort to additional zip ties and duct taping it to the side of the laundry sink. Looks AWFUL but I cannot pull the unit out to replace the blue plastic inflexible hose with the old, tried & true black rubber hose with the built in "U" (which worked for 24 years on my old washer). Frigidaire-Don't fix what ain't broke!! Use the rubber hoses. Also, the Normal cycle takes Forever! The spin cycle alone is 28 minutes. I thought it was broken & never going to shut off. My old Whirlpool washed in 35 minutes & was always efficient. Buyer, ask for a different pump hose if you are buying, especially if it needs to empty into a laundry sink.

There are a number of flaws in the design of this machine.

In May I bought a stack washer dryer unit from Home Depot. The unit I was replacing was Frigidaire and it lasted since 2008 so I felt like I was making a good decision. Also, the location is a condo and the unit is wired for a stackable unit. For four and a half months the unit worked so good. Absolutely had no complaint. The unit is a rental condo. I came to clean at the end of September and the dryer was making an awful sound the it made a horrendous sound and flipped the breaker. Inside the dryer was a screw that had fallen out of the cover for the heating element. The dryer smelled like burnt electrical. I couldn’t believe it. That will set the house on fire. Those screws are a very important part of the dryer and should not just fall out. I called the number I had for Frigidaire and they were calling themselves Electrolux.

I have had my MaxFill Washer for 5 years. Last year the water would only fill with hot. It was a faulty part that cost $100. I paid $600 for the washer new. Then the shocks went out a few months later. $300 for those parts. This washer still is not balancing and I'm just $200 away from basically paying for a new washer! This should not happen!! I wash 1 load of clothes a week and bedding every other week. Why should anyone HAVE to protect themselves from a POORLY built product with an extended warranty!? Frigidaire should acknowledge when they have done poor work and do what it right!!! I will never buy from Frigidaire again! Buyer beware!

The customer service department has lied to me about starting a review process to be sent a new washer machine which can't be repaired due to unavailable parts. They continue to say the process has started.

I have a Frigidaire washer dryer combo which was in my condo when I purchased it. I have the receipt, it is less than 4 years old, and it has been gently used. When I had trouble with the washing machine I contacted customer service. We discussed various options, including possible discounted parts but was told I would need to get an assessment by an authorized service provider at my cost. The first agent actually hung up on me when I suggested it might be financially prudent to just get a new machine. I called again a few days later and asked for contact information for a service provider.

I had a Frigidaire dryer that I bought off someone. On the 29th of January at about 8pm it made a loud noise like an exploration and caught fire. I tried to reach out to Frigidaire but then they asked me for serial number. Since I couldn't provide it because it got burnt. I expected Frigidaire to send a representative to verify this or better call the fire service department (L'île Bizard) for the report. We have been traumatized since that incident and Frigidaire hasn't called me back up until now.

Upon 3 years of light use and diligent lint trap and duct cleaning, the dryer of my Frigidaire laundry center combo caught fire and stopped working. Fortunately I was home and was able to put out the fire. After multiple attempts to obtain compensation from the company, I finally gave up. I refuse to pay $100+ for an assessment visit, to hear that it may cost hundreds of dollars to fix this machine, which I believe may continue to be a fire hazard. I will throw away a fairly new machine for lack of customer support, and buy a different set from a more reliable brand. I will never buy, or recommend any of Electrolux products ever again, and will file a lawsuit, as this could have easily gotten out of hand and threatened the safety of my family, or damage my property.

I WILL NEVER BUY FRIGIDAIRE AGAIN. WASHER DRYER COMBO MODEL: FFLG4033QW1 has a problem with venting lint, from day one of professional, authorized dealer installation. Three visits by Frigidaire authorized service reps all came to the same conclusion: there is a problem venting lint. All three reps said there was nothing they could do. Frigidaire offers NO WARRANTY for faulty equipment. Frigidaire refused to replace, refund or repair this broken washer-dryer combo. Just remodeled my kitchen and installed all new LG appliances. I WILL NEVER BUY FRIGIDAIRE AGAIN. Please consider doing the same

I have an extended warranty from Frigidaire which is basically worthless to me. They refused to cover a broken part on the Laundry Center that is 3 years old. A clip broke on the machine front which is causing the dials to malfunction. This is from a family of 2 adults which uses the machine maybe twice a week. So because it's the cover of the unit it is not covered under the extended Warranty. I spent over 2 hours on the phone with supervisors who just kept saying the part is not covered. So my machine is now worthless because we can't start the dryer. I would never purchase a Frigidaire product or an extended warranty from them again. I learned my lesson the hard way. The technician said it will be a $300 fix. I would rather buy a new product than to give them any more of our hard earned money. I suggest you do the same.

My apartment room has a stacked washer & dryer (and this is brand-new because our building is new and I'm the very first tenant in my unit) and it has been a headache. First of all, the washer never works well with any other setting other than "Normal" and it needs to be fully loaded with regular clothes, socks, underwear etc. When things are bulky or small amount (with "Low" setting) or I use setting other than "Normal", it ALWAYS stops working for "Balance load". When this happens, I have to start the whole washing cycle again with "Normal" setting because the lock doesn't get loose.

I had to replace the latch on the door. Within weeks the new latch, which was quite expensive, was pushed inside the machine, again. The hinge will not hold the door in alignment with the latch. I double checked all the screws, again, but there is still at least a half inch of vertical play. I removed two screws to remove the gaurd over the lint trap to clean out what had gotten past the lint screen, which was quite a lot. When I replaced it the screws would not tighten and there is no way to get to the back of the screw. Were your college educated engineers so stupid that they put fasteners on these screws that fall out of place if removed? If there were an easy way to give feedback to the company I would. Perhaps they would correct the errors. In lieu of that I will leave this review with the advice that you seek out a different dryer, that hopefully is designed a bit better, perhaps by an engineer that actually has common sense.

For the price the front loader machine is great but I have it repaired several times. After 10 years it's still a good buy in my book. I have worry free plan which helps. Always leave the door open after washing to prevent a mildew smell.

Recently we had the first service call on our washing machine which is almost 14 years old. The technician who made the repairs (replaced control circuit board and drum shock absorbers) said many machine do not last this long.

The model of stacked washer/dryer combo that we have is very basic. You can't tell what part of the wash cycle it is on or even how long is left of the wash cycle. There is no built-in fabric softener dispenser. Other than those items, the washer has worked great for us for the year and half that we've owned it. For a stacked unit, it holds a LOT of clothes because it has no agitator. It is surprisingly easy to load and unload as well.

Frigidaire front load about 18 years old. Still running great. Matching dryer is the same. This machine has been moved twice with no problem. It fits in the small space that I am having a problem finding a new one to fit. I would like a machine I could clean the drain easily.

My Energy Star Frigidaire Tumble Action front loading washer hasn't let me down since 29 March 2006, knock on wood! It's just my husband, our dog and me, so it obviously doesn't get the high usage that perhaps an average family would. Even though, I think 14 years is pretty good.

This is the first washer machine I have purchased from this manufacturer and I was not impressed with the limited features on it. There is no way to select a certain point in the wash cycle and this model is agitator-less which does not clean clothes very well. I would not recommend the model that I have and will be replacing it soon.

I have used this washer for 16yrs and have beat the holy you know what out of it and it still works perfectly. I have washed everything I own in that washer and it has never failed.. Football uniforms, sneakers, heavy comforters, pillows, rugs, greasy cloths from the garage, seat covers. You name it I have washed it...

I have the stackable washer and dryer. I really like the modern and space saving design. I don't like the fact that the washer smells funky if you shut the door. So other than having to leave the door open all the time when not in use it gets the job done.

Dryer works OK but has an extremely annoying high pitch when running. We have main floor laundry located about forty feet from the living room and with the laundry doors closed and you're sitting in your living room that pitch is clear as a bell. Just great! I also remember buying one of their fridges about 15 years ago, it lasted two years. Buyer beware.

This is a front-load washer that uses HE detergent. It has many different wash cycles including a sanitizing cycle which works very well. Have only had minor issue with lighting on the instrument and periodic spin cycle issue not removing some of the water in clothing making them harder to get dry. Otherwise, has been a good addition.

Still grappling with limitations of raising the locked lid mid cycle, however the quality is apparent on many levels. Service calls are few and far between and warranties are well stated. Extra large capacity is wonderful.