Frigidaire Washers and Dryers Reviews

This washer is quiet and does a very good job. We bought an almost new unit from a neighbor. I really like the stackable feature. And both washer and dryer are quite large capacity. The unit fits into a small closet that was converted with hookups.

I have had my Frigidaire front load washer for at least 15 years and I am very pleased. Although I know it's about time to be replaced. It is easy to load and unload. The only thing I don't like about the front load washers are that you cannot add items to it once it starts. However it takes less water and less detergent which is a very big plus.

My washing machine has served me well for a very long time. It has a large capacity and all the features I need. It has all the cycles from delicate to heavy duty and spins thoroughly. It cleans well and has served me well.

It is the most reliable washing machine I've ever had & very quiet.. so far I've had it 8 years. Never had any problems, it has survived 3 moves across the state. I would definitely buy another Fridgidaire when the time comes.

Within 8 months of purchase our brand new Frigidaire Washer started leaking in our second floor laundry room causing much stress. Frigidaire sent a local company that appears incompetent as two technicians have come now each diagnosing different issues and still after two weeks no repairs have been made and we continue to wait while additional parts are ordered.

I purchased a Frigidaire stackable washer/dryer about three years ago and have has issues since day one with the washer. My dark laundry consistently comes out of the washer with huge areas of lint stuck to the clothes. I frequently have to rewash the clothes as the lint does not come off, even when brushed with a lint roller or brush. It is a constant frustration and it doesn’t matter what I try, the problem is the same. I use a high efficiency liquid laundry detergent and follow the manufacturer’s directions with the same frustrating result. I have tried putting in smaller loads with no change. I have changed the water temperature with no change. The dark clothing comes out of the washer looking dirtier than when it went in. It takes a long time for even a regular cycle to complete and then I have to rewash the load. A waste of my time, money, resources and energy.

I purchased this unit 3 years ago. Model # FFLE1011MW2. It has been so frustrating trying to wash a load of clothes. The dryer, no problem. The washer however will sometimes wash. Sometimes it fills drains and stops. Sometimes it washes fine but don’t spin the clothes. I really think they should have been a recall on this product. I hope no one has to endure the frustration I have. You can’t start a load and walk away because you don’t know what it’s going to do so you have to stay with it. I have not reached out to a repair technician because at this point I don’t even care anymore. I’m just buying a new set but it won’t be a Frigidaire that for sure. For anyone that has one of these best of luck.

The appliances were in our house when we bought it, so we determined that we had all the low end Frigidaire appliances. How bad could a washing machine be? I had a front loader washing machine in my home in San Francisco and never had any problem with it. Now I am in Philadelphia, and this front loader smells like damp towels, dirty sneakers and no matter what I do the smell comes back. I cleaned the rubber around the door thoroughly. I followed the recommendation in the manual that suggested using bleach for a wash and did this repeatedly. It got rid of the smell for a week or so, but came right back. I also purchased the cleaner tablets that are strictly for this purpose and had the same results. I left the door of the washing machine open when not in use to no avail.

I have had my set for several years now. I have had absolutely no problems with the washer, but the dryer has been a complete nightmare. The repair guy came today to fix only to find out now the control panel is broke. His recommendation after everything he has had to do over the years he suggested to get rid of it.

You have no control of how long the wash cycle takes. It's 60-80 mins for a regular load. There is no softener dispenser, I had to buy a softener ball dispenser. Several times the ball does not empty. There's not enough water for the ball to open. I set the rinse level on high. Checked it, there wasn't enough rinse water to cover the clothes. Spend a few dollars more and get a washer that you actually have control over, like wash times, wash levels and a softener dispenser. There is no light in the dryer. The washer smells fishy after it sits for a few days. When we travel and use Airbnb. There's some really nice stacked machines. This is not one of them.

Moved into my new home with new Frigidaire washer. Had nothing but problems with it. Had it repaired because it was leaking water from under the washer because it had a defective hose, now it’s leaking again. I going to request to replace it, only I had this for 2 week.

Bought a brand new dryer from Frigidaire and it was broken the first time we used it. The dryer pours gas out when running! We were told we have to go through the warranty to have someone come out and look at it. They won’t just replace our brand new dryer with a working one. A week later they send someone out to look at it and he had to order a part. Another week later he comes to fix it and the dryer still pours gas out and I mean the whole house smells of gas every time he turns it on. We are told it’s defective and he will have to talk to Frigidaire and see if they will replace it or if he will have to keep working on it and there’s an issue with the wiring.

We have had our Frigidaire Affinity for EIGHT years with no problems whatsoever--till yesterday. The washer stalled on the spin cycle. Problem was wads of some kind of matted, tarry stuff on the drain filter. Stuff that comes off dirty clothes? Don't think I cleaned the washer every time it asked "Clean washer"? And think maybe that was the problem. OR, how to get out the gunk that accumulates on the filter? Where is my manual? Can't find. Otherwise, I have been DELIGHTED with my wonderful, stalwart Frigidaire Affinity. And even this problem is probably just use-related. And, it might be my own darned fault, just as Jimmy Buffett said.

As soon as the warranty was up the machine started having problems. Just stops all the time. Cleaned the filter which took 3 hours. Still stops seemingly for no reason. Have had a Samsung in a rental suite for years, never a problem. Same one in a previous house and it worked great for years. This 2 and a half year old Frigidaire is on its way to the recycling.

Purchased both of these as a brand new set in 2014. Had to replace the heating coil in the dryer in 2016. Heating coil went out again in early 2019. Replaced the dryer in 2019 with a different brand. The washer requires monthly cleaning to get the mold/mildew out of the front door seal. If you leave it open to dry so it won't get gunky, the stress on the hinges pulls the door out of alignment and has caused the silver flashing to crack. The soap dispenser needs to be cleaned on the same schedule as well for the same reason. I predict a new washer as well in early 2020.

We bought a Frigidaire Affinity dryer in the Fall of 2014. It is no longer under warranty so the consistent repair required is at our own expense. We’ve regularly cleaned the lint screen, which never did work correctly, and results in a regular buildup of lint throughout the entire interior of the unit. It was repaired by a professional once who explained the problem with the lint screen that doesn’t catch lint, but disperses throughout the interior, causing a buildup of lint and a potential fire hazard. To date, we regular have to take the dryer apart ourselves in order to clean out the lint within, and the air flow is weakened as a result, leaving our clothes damp after 90 minutes of drying time... I’ll never buy another Frigidaire appliance again.

We bought appliance new in Sept. 2018. 1st load we noticed soap residue on our black clothing. We have soft water and are using between 1 and 2 teaspoons of detergent per load. We received some suggestions but no solutions from Frigidaire All reports we have read have the same complaint. We upped house water temp/wash all loads at hot or warm setting/wash all loads on heavy duty setting/make loads heavier by soaking them first to fool machine to add more water. Many times we wash loads x2. We purchased 4 high end Frigidaire appliances at same time but are getting nowhere with this issue with manufacturer. (No issues with other appliances.) We even offered to return and buy higher quality Frigidaire product. I highly recommend staying away from this model of washing machine.

We rent. When our old stackable finally conked out after 10 years, the landlord brought us a brand new stackable Frigidaire energy efficient set. Hardly ever spins out without notifying us and we have to arrange the wet clothes in the washer. When it does work, it leaves horrible white marks on my black dress clothes. I do use a small amount of liquid detergent. Garbage product. Do not buy. The washer does not even give enough water to cover the clothes. PS: I only gave 1 star as they wouldn't let me post this without selecting one.

The worst washer I've ever seen. You're better off with a rock and stream. Should have spent the extra money and got a good one. Please don't be as dumb as I was. You will regret it. I promise. It was the worst experience I've had. What a piece of junk.

The gas dryer came with the new home. Unfortunately this is how the builder saved money by getting these inferior Frigidaire appliances and unaware buyers not realizing the poor quality. This dryer has to be run more than once at maximum temperature and maximum drying! It is not being overloaded. Twice someone was sent who did some sort of test to see hot air was going through it and, therefore, said it was working. I know hot air comes out! It’s just not drying the clothes properly. I’ve also had the vent checked by the builder, including going on top of the roof. The final answer from the repairman was perhaps I’d have to use the timed dry instead of the sensor cycles. Also, the towels, when done, have a bad feel to them, not quite slimy, but not how you’d expect towels to feel. Furthermore, I’ve had them start to smell after one use showing that bacteria has not been dried out of them!!!

Washer shakes, rattles and rolls, clings and bangs, shakes the whole house. Worst washer I have ever owned. Have no use for this make. Or the way it's made. Just a big piece of junk. Most of what I have seen of the other makes they're all junk.

I have owned my set for 14 mos. and I have only had one problem with the washer. In adding fabric softener, I found out that it was clogging the drain hole and had to have a tech to come out and fix it. He told me to pour hot water in the fabric softener dispenser to keep that hole clean. So now, after 3 or 4 wash loads, I pour hot water that I heat up in the microwave, then I run it on a drain and spin cycle. That has worked the best.

It Cleans my laundry very well although it is a bit slow. The dryer does well also but also slow. The dryer leaves the laundry quite soft and wrinkle free. The washer has a delicate cycle which I use often.

I have had the washer-dryer pair for about 15-years. All current models from every manufacturer are too big for my needs and available space but Frigidaire offered a slim model only 25-inches deep that fit better than every other product I could find. After 10-years they began having electronic issues but after find a repair person I found the replacement parts for about half the price of buying new units that were designed without considering consumers who do not have families to keep clean. I was surprised that all manufacturers are blind to building trim units for Single people who want small units not big and bulky.

Purchased the laundry center December 17, 2018. Center was delivered December 22, 2018. We did a dry run to ensure that it was functional. The washer would not spin and the water would not drain. Contacted the store on the 22nd and was promised a repairman could come; however not until the 26th. Repairman examined the washer and said it needed a new water pump. A WATER PUMP FOR A BRAND NEW WASHER. After complaints to the store and Better Business Bureau a replacement was delivered on December 28. However, the washer is extremely noisy and cannot handle wet bath towels. It would not spin. The laundry center is barely two months old. This is our first Frigidaire and it will be our last. We plan to get rid of it. WASTED MONEY.

We purchased this washing machine brand new in 2007. We immediately had a problem with the door latch not working properly, which was replaced under warranty. It’s still did not work right and never has. You have to lift the door up and push it in gently to make it latch. The rubber seal between the door and interior drum collects water and gets moldy even after leaving the door open between cycles. It is very difficult to clean and never looks fully clean. We had to replace the motherboard due to it making a terrible noise and throwing error codes, which we were able to do ourselves for a little over $100. Having it repaired by someone else would surely have a cost several hundred. It stopped draining and spinning recently. After some research online I believe it is a clogged pump or filter, but we are not going to spend any more money on this. I consider it a lemon.

I purchased the Professional Series Frigidaire appliances and have already (just over 10 years) replaced my dryer, dishwasher and now my Heavy Duty Front load Washers. They do not make them like they use to. They charge an arm and a leg but make them to last 6-9 years. I guess my 10 years was out of the norm for Frigidaire. The washer is knocking so loud on the final 2 spins that you can hear it outside of the house.

I purchased a brand new built home with the washer machine and dryer included to only move in and find out that the washing machine was providing a code of E5. I contacted the customer service department to speak with a representative named Brenda who advised me that the first available was Tuesday. Not acceptable to me since this is a new washing machine that has never been used before. I have advised the builders. Horrible appliances as well as customer service.

I have a washer and for the past 2 months it has been erroring out. It seriously takes me 5 hours to do one load of wash. I constantly have to restart the cycle. My husband has done everything per the owner's manual and it still doesn't work right. So I called the company today and explained to them what is happening. They were rude and inconsiderate to my situation. My husband and I are currently unemployed and I am fighting with unemployment. We have 3 kids and on prepaid electric so that means it costs me 40 dollars a day to do one load of wash. All I was asking for was a little bit of help and all they could tell me was to call a service guy $300 and they would give me 50% off my parts. Which who knows how much that will even be. So here we are stuck with this POS washer and no help from the POS company. Y'all should be ashamed of yourselves. All I can say is Karma!

Manufactured in Mexico 09/2012, model # FAFS4073NA0. This also falls under the WHIRLPOOL brand corp. Buyer beware! Several issues with Frigidaire Affinity washers. It stopped doing Final Rinse. I had to turn it upside down to access the tubing where the trap is located in order to remove and clean it, 3 times a year every year since 2012. This machine is HEAVY. Error/Door Lock won't latch. I unplugged door wiring harness for 30 seconds & plugged in again and this worked- temporarily. I had to remove the top panel of the machine to do this but IF this works for you it's only a temporary solution because the door latch will need to be replaced.

Purchased three Frigidaire washer/dryer combos in 2016. Less than two years later with very little use two of the three screws on the inside of the drum on one unit fell out causing the heating element and thermostat to burn out. $600 repair bill. There were two loose screws on the other two units, obviously a manufacturing defect, but no relief.

Bought a condo recently. The builder supplied us with a Frigidaire washer and dryer comb. The machine is horrible. For the washer, the water level is always low no matter what mode you choose. The only way is to wait till the water filled and start to wash, then stop it, switch to another mode, then you will have a perfect water level to wash the clothes. When it rinse, the noise is like someone having a hard time to breathe, then comes to the worst part... When spin dry the clothes, it is like a helicopter flying over your head. The dryer is OK, only the lint filter is too loose which a space is appears between the filter and the air outlet. My neighbor who does not want this combo and have the builder to change to a Samsung washer and dryer before he moves into the condo.

I purchased a washer dryer combo in October of 2017. It's August of 2018 and the dryer has stopped working. The washer half washes the clothes and takes forever even with the HE laundry detergent. When I call for service they tell me my model number tag has been rubbed off which is placed on the inside of the door where it opens and closes. Now I have to wait 2 weeks for a new tag. The service provider Frigidaire sent to my house was very rude. This is turning out to be a wasted $1,500.

We bought a Frigidaire Laundry Center in the spring March/April. It is the most terrible machine I have ever used. The tub is so deep I have an awful job getting the clothes out! Which are mangled I have to shake and shake to try and get some of the creases out before I put them in the dryer. The machine is so noisy you can hear it all over the house, the discharge sounds like a helicopter. The machine they took away was GE laundry Center which we had 25 years was perfectly quiet and efficient. I wouldn’t give this one star. It is so terrible. I cannot afford to buy a new one as I am 88 and have a relatively small income. I feel I have try and warn other people not to waste their hard earned cash on this machine.

Frigidaire FFFW5000QW 3.9 cu. ft. Front-Load Washer - I was given this washing machine by the Edison for free in exchange for my old washer because they claimed it was more energy efficient. What they didn't say is how cost INEFFICIENT it was going to be. I had a Kenmore Washing Machine for 25 years and it only had to have a hose replaced once. I got this current Washer in 2015. Of course it started breaking down after the Warranty expired.

Purchased the unit in Oct 2017, pulled out of the box would not run required service. To date 4 repairs. Down again today May 2, 2018. Called them again. Asked them to replace unit with another one without any computer, they refused any replacement saying they will just keep fixing it. Asked the employee for an ID. He only kept repeating, "My name is Spencer", refusing to give a company ID number. He had an attitude to start with which only got worse, Terrible business ethics and extremely poor service. Would never buy a Frigidaire product again.

I agree with all the previous reviews. Our machine does all of the same things except my clothes just keep getting dirtier. Darks always come out with scum on them. I have to wash my jeans inside out so I at least look presentable. Tried less detergent, pods, regular detergent you name it. Nothing works. Most of our sheets and pillowcases are horrible with stains and dirt. I would never again buy anything with your name on it. I'm going back to Samsung. If you want it come and get it as I dont want it. I just want it gone. And as for the dealer they will never see my face. They basically told me to ** off. So I'm taking their advise and I'm gone. I just hope somebody reads this so they can stay away from this truly crappy machine and Frigidaire as well.

Bought this stacked washer dryer model FFLG4033QW set in July 2017. Did not check the reviews first. HUGE MISTAKE! This machine is supposed to set the water level according to the amount of clothing and does not have an agitator. The tub is so deep that I require a stool to reach to the bottom. The residue on black clothes is absolutely terrible (see photo). I have tried laundry soap for darks and I am following the HE soap amount to the letter. Everything also comes out of the washer very wrinkled. I have to do a lot more ironing. I have been doing laundry for over 50 years and even the old wringer washer did a better job. How could Frigidaire inflict such a terrible product on the public. They obviously don’t do any product testing/quality control. I submitted a review to Frigidaire themselves and of course they rejected it. Unfortunately I no longer have the receipt.

I bought Frigidaire Affinity washer and dryer in June of 2016. First day water would not drain. Replaced this one. Wanted to send repair technician, I said no. 13 months old water valve outlet went out. 18 months major problem tub needs to be replaced. No I did not buy extended warranty. Looked my model up. Discontinued. I see why. Terrible product.

I bought a washer/dryer combo. Had a GE decided to try the Frigidaire. I just found out the element in the dryer is not as good as in GE. This takes me twice as long to dry towels. My electric bill has gone up. I am so disappointed that I did not stay with GE.

Model CFLE2022MWO. Basically I put in clean clothes, never overload the machine and use it maybe 2-3 times a week as I am a bachelor and very clean. So after 4 years, the pump blows up in the back... I guess I don't know yet. Estimated cost to repair is Canadian $500, with a $100 service charge on top of that that they credit back to me... Maybe. Then "up to" a one year warranty on parts only. I have the stacking models... Hate them! I also had the same issue where clothes would come out with dry spots on them. Like wtf?? I can buy a new one for that.

Stackable washer/dryer - Won’t spin. Clothes left with water. No separate spin cycle. Called place of purchase. They don’t repair. It was less than a year old. Then it wouldn’t come on at all. Called repairman who unplugged it, then plugged it back in. That procedure cost $100.00. Thoroughly disgusted with machine. Waste of money.

On June 26, 2017 installed Frigidaire stackable washer and dryer model # FFLE4033QT. Paid $ 1199.00 from Spencer. Had techs from Frigidaire first said I was putting too much clothes in washer. I asked them if I can't put a set of Queen sheets in and it doesn't get everything wet why would that be overloading. The dryer when you open door lint falls over top of washer and floor. It is around opening of door. They sent a serviceman out. He told me add more water with a pan or run a hose to machine that the dryer was working right. We were not satisfied with that, so we went to Spencer where we brought product and they sent another person out. He said the same thing about washer, call his Frigidaire techs about dryer. They him that it was working right. Just the design of dryer. When back to Spencer was told they couldn't do anything about it. We are out $1199.00 because we went out and bought another unit.

I agree with the negative comments others have said. Have had for 5 years and had to had repair person twice. Door does not seal, water leaks from front. It does not drain properly to the point you have to drain and spin again to get clothes not to be really wet to the point where water is laying on the bottom of the drum. Machine is going to the curb and purchasing machine with better reviews.

I purchased this Frigidaire Front Load Washer Gallery Series about 5 years ago. About a year later I had to have to door latch replaced as the unit would not operate. That repair cost a bit over $100. It frequently doesn't drain and has to be unplugged to reset the cycles. Yesterday I discovered it was leaking out from under the front door. I also discovered that it has been doing this for some time as the bottom edge of the door was rusting.

Absolutely the biggest piece of garbage ever purchased by us. Please do not waste your money on this **. It's junk. I regret the day that PEOPLE’S FURNITURE in SPRUCE PINE N.C. delivered it. Funny I purchased a used dryer from a local 2nd hand store, used it for 4 years and it worked great. We pay 2000.00 for a washer and dryer and they are both trash.

I have been dealing with this horrible company for about 2 weeks now trying to get a part for my BRAND NEW washing machine! The third-party repair place that I have to use for the repairs due to warranty coverage says it's so new that they can't get the parts for it and it will be another week before it can get here... So, I will continue to be incurring costs due to their substandard product and having to drag my laundry to the laundromat for yet another week because they can't get their stuff together enough to have the parts needed to fix an appliance that they are SELLING to people!?!? How can they sell a product and not have the ability to fix it? When I call to complain, I get exactly nowhere. They just keep repeating when the part will come in and they certainly don't care how inconvenient it is for their customer who bought their product... Nice.

My washer is able to steam, eco clean and wash delicates. The front loader allows for no worries for your fabrics. I am very happy with my purchase and highly recommend it.

Two words... STAY AWAY!!! We purchased a front loader Frigidaire Affinity washing machine about 5 years ago and it has to be the worst ever. From the very beginning it has been nothing but a disaster! The front door does not seal properly so it constantly leaks. We had a repairman come out and fix it twice and it continues to do the same thing. Next we had an issue with the tub filling up with water and not draining, so my husband decided to clean out the filter and look at the pump, now my husband is pretty handy and holy ** what a mess. It took hours and we literally had to take the whole machine apart!!! This has happened numerous times. This last time we thought it would be the same draining issue, so we took the whole machine apart again and it was not that. Apparently it's the locking device on door, which cost me $100 to fix. I will NEVER purchase another Frigidaire product again!!!

In 2001 my wife and I bought a Frigidaire Stackable Washer/Dryer Combination (FLLG63911QW). It served us well for almost 16 years. When it died we thought we would buy another one because we had been very happy with the one we had. So six months ago we did. Big mistake. First of all we didn't realize that some genius had determined that it didn't need an agitator and it would work better if you put everything in first and then the machine locked the top and made a decision as to how much water was needed. It puts in just enough water to almost get the clothes wet. In order to add additional water you have to change the cycle that you chose and then it will add additional water. However, this requires that you stay around the machine and wait for the water from one cycle to stop before you can switch it to the next cycle. Also without the agitator the clothes just kind of get sloshed around and they really don't get clean.

While my ATF8000FS2 washing machine has worked well for 6 years, now the drain pump or control board went bad, with an error code of E23. I checked on how to clean the drain pump and it's ridiculous. What moron thought it was acceptable to have the end user have to pry open the top and front face (and all the steps involved with that) and then remove a boot which is a nightmare to put back on, let alone all the other pieces involved? Really, you think people will tip over the machine and access the small porthole to do this? My next machine will be anything but a Frigidaire/Electrolux with easy serviceability.

I purchased a Frigidaire FAFW3001LW2 Front Loading washer in 2013. I have had it repaired once under warranty and 5 times under an extended service contract - all for the same issue. No warm water wash. Only cold. For a time, the Hot water setting worked, but never the warm. Now, not even the hot water setting works. The machine stinks to high heaven, even though I always dry the gasket and leave the door open. It is disgusting. The mfg will do nothing because it is out of warranty.

Had purchased my first stackable set by Frigidaire 15 years ago. They were very faithful. When the washer gave out I went to my home town shop owner to purchase a new set. Just went in said "I'll take the upgraded set." It went all down from there, this is the most inefficient system I have used. I have ruined more clothes and it takes forever to finish a load of clothes. I should have been more informed and read the reviews first. Wish I could get rid of them now they are less a year old.

This is typical situation that anyone like avoid (Frustration), I recommend you never buy a Frigidaire product, because they have a policy to not replace any washer and dryer, only send technician to repair, but my history start on February 2016 when I bought this product on HHGREGG Aventura (The people knows the service and they are closing now) with a worst customer services I saw on my life.

Having purchased a 2016 stackable washer and dryer, I am extremely disappointed in its performance. I was informed it required minimal water which was an environmentally efficient feature, and that it required no agitator. I was dubious about the latter feature but was assured it did not affect the cleanliness of the laundry. My laundry is worse when it comes out than when it went in. The clothes never move from the bottom of the drum and in fact compact against each other when wet. There is a large amount of white scum on the clothes which requires me to re rinse and spin every load. In addition I take a lint brush to remove what remains behind. I would not recommend purchasing this unit and will look into returning mine.

I purchased washer and dryer combo for a condo, first of all this machine(FFLG3911QW) is very noisy for small places. Water level very does not wet clothes entirely. Washes the clothes on dirty water. Machine takes on normal cycle takes about 1:20 mins. No dial to indicate what cycle you are at. Ruin clothes white stains and lint all over clothes on both washer and dryer. I thought it was my air vent clogged and paid to have it cleaned. Did not help at all same problem. Tech is coming to check out. Hopefully they find a solution if not I might be stuck with this junk.

My wife wanted a basic machine. Nothing fancy, strictly utilitarian. Controls are all manual, no electronics. Throw in the stuff to be washed, put in the detergent, turn the dial and push it in then walk away. Presto, wash all done.

My wife and I purchased a new townhouse with all new Frigidaire appliances, except the stove, we went with Samsung for a gas stove. Our problem is the front load washer, model FFFW5000QWO. I have had a technician in on 4 occasions with this product where they replaced all the circuit boards. It works for about two days and then all the settings start to fail. On normal the time changed to do a load from 47 minutes to 1:07 hours to wash it stopped allowing me to select water temp or spin speed and it stopped after about 7 minutes, not even running. Eventually, other settings like Bulky or Heavy did the same thing. Long cycles, no selection of options and shut down after 7 minutes.

Been doing laundry for over 60 years, beginning with helping my Mother using a wringer washer. Have never purchased a Frigidaire product before, never will again. If you are not 6' tall, then the combo w/d is not for you! I cannot reach the bottom of the tub, I think there is a bottom down there! Do they think only tall men are doing the laundry? Or that all females are now 6' and over? And yes, I have previously owned 2 other combo w/d and loved them! Maytag and GE. Stupid to buy this product and most likely going to get rid of it. Besides so darn deep in there, it does NOT do a good job of cleaning the clothes. Some water, please! But it uses power for an hour to do even a small load. How great is that! So, please, as always; buy beware.

I purchased a condo that had a new Frigidaire combo water-saving washer/dryer machine. It does not perform its basic function. For example, putting in even a single article - a bed sheet - can result in parts of the bed sheet not even getting wet. I have done everything that I can. I have had an authorized service person come and replace the controller. He assessed the unit and said that it was functioning as designed. I have even tried the "fix" of changing the cycle setting after the filling so that more water is put into the basket. However, that does not work. The problem is a poor design: the agitation is so weak (there is no agitator) that it won't even ensure that a single bed sheet gets completely wet. I have not gotten any satisfaction from the repair person. I all called the national Frigidaire service phone line and got an uninformed reply from the Frigidaire representative. So, what does one do in this case?

Horrible don't even consider it. Our clothing stinks, it gets stains on it IN the washer, the washer stinks. We have tried everything. Would wipe the rubber around the door. We have been having itching, breathing problems, constant congestion, chest issues... nothing works. Well... we decided to check the rubber ring further because nothing we tried would get the black off. We were HORRIFIED to see that the gasket is folded and much larger than we knew, and it has thick black mold all over it. We could not even scrape it off. Nothing, including bleach is affecting it. No wonder we have been sick and our clothes and washer stink. We've read reviews that Frigidaire claims they aren't aware of this which has to be a major lie.

One day after the warranty expired the machine intermittently stopped spinning at the end of the wash cycle and the rinse/spin cycle did not spin either. It is not very energy conserving when you have to put clothes through the same cycle several times in the hopes of having them dry enough to put in the dryer. It should also be noted that the matching dryer arrived with the door switch missing and so was inoperable! Now, the washing machine no longer draw the detergent into the wash cycle, it has to be added by hand. No help from Frigidaire, of course. This was an expensive experience as I have just junked the washing machine and replaced it... not with another Frigidaire... ever!

Within the first year and then each year- almost a year to the day annually. No heat, you don't realize and then enormous hydro bills. I have nothing but trouble with this Frigidaire Affinity dryer- error code E64. Repaired under warranty 3x. Warranty states the company has a no lemon policy. Bought at the Brick in Hamilton, Ontario on Upper James. They were rude, condescending and extremely unhelpful in resolving my problem. At the last repair- a few days before the warranty expired they said the part is warranted for 30 days. Big deal each year the part goes and the estimated cost to fix it again is $600.00. My guess is that the product is made in a manner to last as long as the warranty. If I had not purchased it my repair costs would have been $600.00 within the first year. Buyer beware as the say. Don't buy this dryer and don't go to the Brick.

The new Frigidaire water saving washing machines are complete garbage, when you throw a load of clothes and there is a piece of Kleenex paper in a pocket, the machine won't ever rip the paper up like every other machine does, so if it is so "gentle" as to not even to be able to rip up a piece of paper, how well does it clean your clothes? And often times the water does not even cover the top of the clothes! This particular machine does not have a water level adjustment for the wash cycle, and only has a water level adjustment for the rinse cycle, which would explain how the clothes actually get wet, but should get wet in the wash cycle.

We purchased a Frigidaire washer/dryer set 2 1/2 years ago. The dryer literally started acting up the day after the 1 year warranty was up. We looked up the code and it was a heater issue. We purchased the heater part (which was over $100) from the local store where we got the set. My husband fixed it. The appliance store guy tried to tell us that it most likely happened because our hose was too long and should be moved or shortened... Which my husband did while he was at fixing the heater. Fast forward another 6 months: Same error code and dryer getting super hot before finally just not putting out any heat. Ordered part on Amazon for around $80. Husband fixes yet again. Fast forward to 2 days ago: Dryer giving statement on pad that the door is open, but door is not open. Seals are fine, everything with door is fine.

10/13 purchase can use either mold in washer and fire hazard in dryer. Used for 1 year set sits in basement. Went back to basic washer dyer. Works great. The amount of bleach and vinegar to get mold free clothes has been exhausting. What a ripoff. Filed a complaint with companies who states the product fine. Buyers beware.

We purchased a stackable Frigidaire steam washer and dryer on September 27, 2016 and although the washer has been fine, the dryer has had issues already. After just 9 days, an error code showed up on the screen, "EFI." I could not find this code on the Frigidaire website. Fortunately, we took a service contract on these appliance. The repair person said it was not connected properly (not the fault of the appliance or company). So he reconnected it the way it should have been initially. There was no problem since then until 2 days ago - same error code showed up on the screen! Waiting until tomorrow to call again for a service call on it again. Has anyone else had a problem with their steam dryer? Does anyone know what error code EF1 is? We replaced these appliances due to a Whirlpool washer that was only six years old and had 3 major repairs done, until the repair person said it would be too costly to repair again! Help!

Purchased new model FASE7073NW 12/28/13. Now October 25, 2016 it is necessary to replace the heater element - parts and labor about half the cost of the unit when it was new. Better to keep 30-year-old reliable washers and dryers. To get less than three years use from a new dryer is inexcusable.

We have owned the Frigidaire Washer and Dryer since 2004 and they're still going strong. Only one maintenance call and that was for a knob that broke off. We may now be in the market for new ones not that ours are giving us a problem but just to get newer models with more efficiency.

I bought this washer 3 years ago. From the very start there were problems. It would not run hot water into the tub. I had a repair man come and look at it and he couldn't fix it. Then the spring broke on the lid and it would not stay open. Again I called a repair man. The spring would break a total of 3 times in the 3 years I had this machine. It being an HE machine I knew it would not use as much water but it would not run enough water to cover even cover the smallest amount of clothes in the tub. I would have to stop the machine and start over to get just enough water to just cover the items. And it was always cold water, no matter what temperature I selected. I got rid of this machine this week. I will never buy another Frigidaire again. I bought a new Maytag washer and it is such a pleasure to use. After 3 years of dealing with that piece of junk I had.

Over the years I thought it was something I was doing wrong. Should I leave the door open or closed after use. I have mold all around the door, etc. I have bought washing machine cleaners, scrubbed with a brush and scouring pad. I get stains on my clothes. I have multiple cracks and plastic pieces coming off. My Daughter sent me a text saying there was an issue with front loaders. I checked, Frigidaire is not included. When I did a search I saw several people are having problems with the same washer I have. Consumer affairs needs to look at all front loaders that are over 5+ years old as there appears a defect that was detected in all makes and models as this mold issue is not restricted to one brand.

Frigidaire Washer - Model FAHE 4044MW. We have had this machine for 3 years and we have had trouble with it the entire time. It has been leaving linty/oily stains on our clothes. We had the entire inside replaced (cost about $300) which was supposed to fix the problem. It did not. We have had a repair man to our house and on the phone with Frigidaire at least 5 times. Frigidaire has taken zero responsibility for the issue and has told us there is nothing they can do. They feel it is a "loading issue". I am so disappointed with this product - we have ruined so many clothes because of this stain/issue. More importantly, I am disappointed with Frigidaire customer service and lack of accountability. I will never purchase another Frigidaire product.

I bought a Frigidaire Model # FAFW3801LW3 on 10/05/2012. I have replaced two belts, door latch, and sensor board within the 4 year period of owning this machine. And now the belt is broke again. I have made sure the washer was level at all times. I also found out this model has been discontinued. I was so excited to get a front load washer. My clothes always smell moldy (I have used the washing machine cleaner faithfully) and I can't seem to keep the machine in working order. I am so frustrated. I called Frigidaire and the only response was to pay a service tech to come out. Why is it no one backs their products anymore?

We only had our Gallery series for a few years and started having problems with the washer where it wouldn't drain. We were constantly having to hit drain and spin 3-4 times after wash, and even that didn't work sometimes. It was about 8 yrs old when it started to rust under the laundry door. Then we had problems with the dryer. The last problem was the control panel broke and would have to be replaced. Well we figured a couple hundred so we chucked them both and purchased new LG. Our washer and dryer were only 10 years old when we got rid of them. My friend said that she has had hers close to 20 years (Not a Frigidaire) and no problems. It sucks that we had to spend about 2 grand for new ones already. Purchased from Jetson's Appliance.

Washing machine leaves tiny pinholes in all t-shirts – USING the most gentle cycle on machine, and brand new t-shirts are getting tiny pinholes in middle of shirts. Very unhappy with this machine.

BUYERS BE AWARE!! Washing machine purchased in 2007. Over the past 5 years I have had a horrible rash on my arms, legs and back. I have see multiple doctors had biopsies and tried everything topical you can think of and NOTHING helped! Why? Because the root of the rash lay in my Frigidaire Affinity Front Load Washer and transferred to my clothes, sheets and towels! MOLD! I have a terrible allergy to mold! I Called Frigidaire and they say they know nothing about this yet. After researching I found that to be inaccurate. There are other mold reviews. BUYERS BE AWARE!! There are so many adults and children allergic to mold. I sure don't want them to go through what I have!!

Thank goodness I didn't purchase the stackable top loader machine for my home. This is the worst machine ever. Not only does it not let you choose the water level... the machine does (how I don't know) but I have clothes that have DRY spots on them. Meaning to me there was not enough water in the machine to begin with. Now let me tell you how bad it rips up your clothes and towels... NEW towels at that. The dryer is no better than the washer. No matter what you put in it you have to choose 90 min. for it to dry. I am so regretful that I didn't read these reviews before buy this disappointing combine set... even though it was for my vacation house.

Have a Affinity washer that is 10 years old and the control board broke and there is no boards being made any more. Had to get a used one off of ebay. Overall a good washer. Just should be able to get parts.

I purchased a Frigidaire Affinity front loader because my 30 year old washing machine finally died. I thought I had done my homework when I picked the new washer, BUT... within the first year I noticed that the rinse water flowing into the laundry tub had fine dirt-like or ash-like sediment. It didn't seem to be in the clothes but it became fairly consistent. I had several different repair calls over the past 7 years or so and nobody could figure it out. They cleaned the screens and tried different things but nothing worked and I just resolved that we would live with the weird sediment. Unfortunately, this started while it was still under warranty but I was such a novice that I was sure it was my water or the hook-up that was the problem.

My Frigidaire Affinity washing machine has been tearing up our clothes for at least two years now. We purchased the machine in 2009 and it started in about 2013. We blamed one another at first and did not call the company, but recently we have realized there is nothing more we can do different. We wash half a load of laundry at a time and always use the slow spin cycle. We now have probably lost about $300-$400 in clothing thinking back. I called the company to see if there is anything they can say about it and they just said, "your machine is out of warranty, so there is nothing we can do".

Dryer model FASE7021NW and washer FAFW3921NW. The first issue occurred the months after our purchase. Good thing it had a one year warranty. It was a $400 dollar circuit board that went out. I thought no big deal I have never had issues with washers and dryers it must have been a one off. Now I start having issues with my dryer. It will no longer dry clothes and says E67 or something like that. My husband was hit on his motorcycle in 2013 when someone ran a red light it's only my income. I'm so upset I have a house to try and keep clean, kids to feed, and buy clothes and other miscellaneous stuff. I work two jobs and spent probably about $700 for the unit and warranty. That's a lot of money to throw in the trash not even two years later. We purchased in March 2014. Yes I was given the opportunity to buy more warranty but I didn't have the money 1 year $112.42 two years $202.34, three years $269.78.

Just moved into new apartment with brand new appliances, all Frigidaire. They've been around forever, so I assumed they'd be good. The stacked washer/dryer is horrific. It's supposed to be energy conserving, but when you dry cotton towels on the "cotton towel" setting(hi temp) they are still damp. You have to dry them for 90 minutes! Our old washer & dryer were about 15 years old and would dry towels in about 40-50 minutes. Washer is so noisy it sounds like you are washing wooden shoes. I can't wash clothes when my husband is asleep (in the bedroom with door closed) because it wakes him up.

Our Affinity Washer was purchased on 11/2015. It was bought along with the matching Affinity dryer. We opted to stack them due to room constraints. They are very nice looking machines and we noticed the efficiency of the water and electricity usage. HOWEVER, the washing machine (remember not even 2 years later) is, as of today, JUNK. It has always acted funny. Dripping water during a wash, making a racket, not spinning all the water out.

I bought my Frigidaire washer/dryer combo 30 years ago and with everyday use it has had absolutely no repairs. I just finished my 3rd load today and keep waiting for something to break down but it never does. Clothes come out clean and the dryer is fast and efficient. I will only buy Frigidaire in the future unless, of course, I'm in a nursing home.

This is the worst excuse for a washer I've ever seen. Somehow, the clothes end up dirtier when it finishes than when I started. Machines in a laundromat can be packed full and still do a good job. I'm 71 years old and have a bit of experience with washing machines. Hopefully, a would-be purchaser will read these accounts and buy something/anything other than Frigidaire. It seems no one is satisfied with their junk. I have the model WCISF.

We have owned two of these units. Yes, it is efficient and convenient to use. Cost was $1600 for washer/dryer in order for the stackable feature. After 8 years, one of the units bearings failed, the rubber ring in the front of the washer molded excessively, both units needed shock replacement and one had two of 3 drum vanes break.

The pair has worked okay for several years, but the washer sounds like a jet engine during the wash and spin cycle. I wanted a nice quiet washer, but this is NOT. I leave the door open between loads to try to get rid of the moldy smell. The dryer worked great until about 6 months ago. On occasion, it would not turn on for every cycle, only low heat. Now for any cycle except low heat it runs about 30 seconds and stops and you have to keep turning it on. So I am drying everything on low. Takes longer. I refuse to get it repaired. I will buy a different one as soon as this one totally dies.

Owned dryer almost 5 years, light user for 2 people. Dryer broke down. Needed whole new control panel, per repair man "You should just buy a new dryer." "What!!!" I said, then the repairman said, "Yes, these models are terrible they will consistently break down and have a life span of about 6 years". Can you believe this when we $900.00 for it? Also I decided I would just order the part as the cost would be $225.00 parts and labor. So I called the appliance parts store, and after I gave the store clerk the information, he said, "Oh, that model, you might consider buying new dryer".

These washer/dryers were optimized to be damp at the end of the wash cycle, rather than wet like most commercial washer/dryers. Energy efficiency = low operating cost, reliability, styling and ergonomics are all important to me. My previous Frigidaire washer/dryer ran 7 years with only one hose replaces. It's now in a rental and doing fine. Frigidaire steam washer and gas steam dryer is the ultimate in cleaning. I stopped sending out my dry cleaning. Now I wash my expensive Zegna suits in my steam washer with 1/2 cup of Woolite.

Frigidaire 3.9 cu. ft. High-Efficiency Front Load Washer in Classic White, ENERGY STAR Model # FFFW5100PW. Cost effective, had a Best Buy credit card. Just bought it less than 6 months ago, needed a new washer. Best Buy has good credit so it was easy to buy. Energy efficiency, if I have a store credit card. Also I look for ease of use. Do not like too many bells and whistles, feel they make appliance break down more often. If I had to have repairs all the time I would be disappointed. Paint chipping is not a problem usually on washers since they are made to withstand water, clorox. The price for the Frigidaire at $719.10 was a good buy. The appliance lasts for a long time.

Frigidaire seemed to be quality, for a good price and energy efficient. It has a large capacity, it is durable. I have had it for 7 or 8 years and have never had to have it serviced. The brand doesn't necessarily matter to me, as long as it is quality. Regular repairs would discourage me from buying that brand or type again. I want it to be quality and last a long time. I do not want to have to repair or replace any time soon. I want my appliance (washer) to be high quality. I don't care so much about brand name, but I do want a good value.

Reasonably priced and do a fantastic job cleaning and drying. Front load washer and dryer - owned for 5 years and have not had any problems and no service calls. Easy to use and use very minimal amount of water and electricity. Don't like paying a lot of money to purchase a product when there are less expensive models with the same features. Hate leaks in washers in the past. Need long lasting product. Machines are reliable, efficient, money-saving, and do a great job. Frigidaire makes a good machine.

Limited space dictated that we have a stacked pair -- front loading. I had owned Frigidaire appliances before and was happy with the company. After years of Laundromat, I am very happy with having machines in my home for the past 8 years. The only criticism is for my older hands, push button settings would be easier than the In-Out dial setting, especially for the washer. Definitely energy efficiency and being made by a reputable company were most important for me. We are only two in our household now, and capacity really wasn't a consideration. This combo happened to be discounted on sale at the time we purchased it. We saw it, and decided we could create a space for it to fit in.

We have an appliance repair company and customers seem to be happier with the Frigidaire Front load washer vs the Maytag and Whirlpool. We steer clear of the LG and Samsung machines. We purchased a front load because we have a septic system and they use less water, but I've come to the conclusion that top load washers seem to do a better job than the front loads in getting clothes clean. The pumps on the Frigidaire front load washers seem to get clogged easily. This is on both ours and also our customers. My washer before this one was a Maytag Neptune front load. Needed a bearing job and a control board when only 5 years old. My next machine will be a Speed Queen top load. They come with a standard 3 or 5 year parts and labor warranty. They rarely need repair.

We wanted an energy efficient model that reduced the time needed to dry clothes, so we went with a front-loader. Nice design, although nothing terribly special. By far the worst feature is the rubber door gasket that gets full of black mold and mildew, and which transfers to the clothes that are being washed. This is a core defect for this model, and perhaps for many high efficiency front-loading models. However, it is very good on water use, and it results in clothes with very little residual water. Energy and water efficiency, combined with some features. I think many of the features are nonsense, as we use the Normal cycle about 90% of the time.

In Nov. 2015 contacted Frigidaire about my 2 yr. old dryer. They contacted a service man in my area. After 5 weeks they fixed the dryer. 2 months later the same part is broken again (same part has now been replaced 4 times). The "authorized" service man then lied to me. The company name is A&D appliance service, NJ. I am now out $800 & $350 service contract and no dryer. These are the kind of people they recommend. No wonder customer satisfaction is one out of five. DON'T BUY FRIGIDAIRE!!

In Oct 2014, I purchased a Frigidaire Affinity Washer and Dryer. I loved both until Sep 2015 when my dryer quit drying on the first cycle. At the end of the drying time, clothing was still damp. Most loads would take either using high heat every time or running a load on normal heat and running it twice. The repairman was at my house 4 times and replaced 5 parts and still not drying properly. By this time my dryer was out of warranty.

I bought the front load washing machine in Oct 4, 2014. It was only 8 months before I started noticing the terrible smell it was leaving. I've tried everything to get rid of it. Nothing has worked.

Junk, Junk, Junk, Junk!! Bought a new Frigidaire washer and dryer approximately 2 years ago. Within the first year the repairman was out three times to fix, twice for washer, and once for the dryer. Six months after that, washer starts making a terrible noise during the spin cycle. Bringing both to junk yard and buying something better. We will NEVER buy another Frigidaire product again. Worst purchase we ever made.

We bought the Frigidaire washer in February 2014. It was the worst washer I've ever owned. The first month it was OK but after that it all went downhill. Yesterday I went and bought a Kenmore and the delivery man said the Frigidaire was going to the scrap yard as they said there was no fixing Frigidaire. I will never own anything made by Frigidaire!!!

I have barely used these appliances. They went into storage brand new when I sold a house and moved. I recently got them when I out and connected and I had issues immediately with washer - has never finished a load without error code which I worked around by going to the rinse spin cycle. Now the dryer also does not work and gives the error code [says AD] possibly meaning several things according to online sources. After spending $1400 on the pair I am apparently out of luck as they are out of warranty and calling a repairman costs 1/2 the price of a new set. I would love to find others with similar problems. Do NOT BUY THIS BRAND!

I purchased a brand new Frigidaire front loading washing machine cost nearly $700. After three days it stated buzzing randomly and then it stopped for about three weeks. I contacted Best Buy and they said my 30 day warranty had run out. They told me to contact Frigidaire and they would send a service man out. He is due out to come out today and it's been two weeks. In the meantime there is a perpetual load buzz that will not stop and the sensor is not working. I explained this to Frigidaire and told them "If this happens in only two weeks of owning this washing machine what is going to happen in a year when the warranty is up?" I asked them for a replacement and they stated this is not an option. All they stated was they are sorry and to get a repairman out to fix.

In March of 2010, I purchased a new Frigidaire washer and dryer set for our new home. Shortly after the purchase, I had to replace the electric panel on the washer which cost me about 200.00. About 3 years later, my washer began making a very loud sound during the spin cycle. It sounded as if a jet engine was taking off. I called Frigidaire and they actually sold me a warranty and told me that they would take care of it for "only 273.00." So, stupid me. In August of 2015 I paid for the warranty. They had a repair guy come to look at it, but he never came back. Never called, never sent a letter, he just never came back to fix it. After a month of waiting, I called Frigidaire and they told me that he sent them a memo that it would cost too much to fix and he would lose money. SO... they never called me.

Washer is leaking black gook all over my clothes. What in the heck is causing it? Now we have to go out to wash. I hate front loading machines. Too much trouble. Need someone to call me please.

I purchased a Frigidaire front loading washer and dryer on October 26, 2014. On October 31, 2015, I noticed that the washing machine stopped in the middle of its cycle. It has continued to do this until tonight, when it just stopped working. Will not turn on. There are now soaked clothes sitting in the washing machine. Frigidaire wants to take no responsibility for the piece of crap products that stop working after the one year warranty is up and instead has directed me to their third party repair service, Sobeys Appliances, who will charge me $89.99 for a one-hour service call. NOT IMPRESSED, FRIGIDAIRE.

I bought the Frigidaire ATF705BZKS front loader washer in March of 2012. In 2015 just before the warranty expired it required a board. In Sept of 2015 the washer died... just died!! The store is stating that it requires a motor... How in God's name can a machine that is only 3 yrs old require a motor?? They are charging me if not $600.00 Barbados 1200.00US dollars to replace the motor. What is the motor warranty on this product? And if my motor is still under warranty how can I get it into Barbados without paying a cent... Cause I am definitely not paying for it. Who is going to cover the costs?? Once upon a time they made good products... but I don't think I will be purchasing another anything under that brand. I believe if you are going to manufacture a product, create a product that you can be proud of and stop selling inferior products.

I bought a Frigidaire HE Front Load washer in April 2013. Had no problems with it until today. It will not turn on!! I've called manufacturer. They said since it's not under the warranty anymore that I would have to pay to have it fixed and that would be around 300-400 dollars. I don't have that kind of money laying around. I had bought a Kenmore HE Front Loader back in 2001 and it lasted me 12 yrs!! Are there any solutions to this problem as I need a washer and I don't want to wait until tax time to get one. I think that Frigidaire should be responsible enough to offer consumers free repair for their products and not try to rook people out of 100's of dollars to repair or replace a washer that is only 2 1/2 years old.

This washer has left me traumatized! I purchased this washer about a year ago and have had compounded problems beginning as early as 6 months after the sale. The washer keeps on pausing every 2 minutes or so. It literally takes me 5 hours to do one load of laundry. My electric bill is through the roof! And the clothes are still not that clean. Besides that the rubber liner is extremely moldy and clothes keep getting stuck in the liner. The mold is sooo bad (despite me drying the liner and leaving the door open over night after every wash) my clothes and my entire laundry room smell like mold.

Purchased a new washer dryer set in Jan 2015. Could not register warranty online. Website is set up improperly, the day/month format is reversed, will not allow proper purchase date. From brand new wash machine will not complete cycle. After 2 service calls circuit board replaced. 2 months later washer will not work. Service call needs new pump. New pump arrives broken, reordered pump. Pump arrives broken again. New pump arrives wash machine now needs circuit board again. While waiting for repair I purchased another new washer but they did not have matching color.

I purchased a front loader washer from Frigidaire. Just paid over $400 for five year extended warranty. The cover to my soap dispenser cracked off. I can't slide the dispenser out to add soap. They want me to pay 70.00 for this cover because it's cosmetic and does not deal with operations of machine. If you can't add soap I can't wash. I told the rep "Can I add soap directly to clothes?" and was told it would void the warranty. Go figure! Talked to Regina ref # **.

I purchased the Frigidaire affinity washer and dryer 3/2014. Since then, the repairman has had to work on our washer over 7 times. The motor went out at my 6 months of ownership, and the control panel just recently went out last month. When the control panel went out, I had to rent a washer for over 6 weeks from a local rental center until mine was repaired. I would be very cautious before purchasing these appliances. Right now we are also waiting on the repairman to fix my Frigidaire dishwasher that is 3 years old.

We bought the washer (model FAFS4474LW0) in Feb 2012. Sure enough, just after the one year plus two year extended warranty expires, the door literally fell off its hinges. The metal in the hinge is weak, breaking free one of the pins which tore right through the cheap chrome cover plate of the door. This should be recalled and fixed by Frigidaire (alias Electrolux)!

2 1/2 years ago we purchased the Frigidaire Affinity washer and dryer set. Three months into ownership, the springs holding open the washer lid failed and were repaired under warranty. Nine months into ownership the springs failed again and were again repaired under warranty. 13 months into ownership the springs again failed and the washer lid would not remain in the open position and this washer was now out of warranty. We jury-rigged a hook to hold the lid open so that I would no longer have the stupid lid falling onto my head as I was doing laundry.

I bought a Frigidaire front loading stainless steel interior washing machine in 2008. From the very beginning my towels smelled after washing. I would put them through twice adding baking soda and white vinegar to the rinse to counteract the smell. I thought that this may have been caused by too little water being used to clean the towels. I always leave the door opened after the last use to cut down on mold. I thought getting a stainless steel tub would avoid rusting, but SURPRISE the door rusted instead.

I live in Santa Cruz county and have been trying to get my new washing machine fixed for the past week. Still have not been able to even set a service date with a warranty provider. Why buy a washing machine if you have to go to a laundromat within three months of purchase because Frigidaire doesn't have adequate service coverage? Please believe all those reviews about Frigidaire washing machines breaking down soon after purchase. I wish I'd trusted my instincts and avoided buying Frigidaire.

I filed as part of the class action 7/1/14 and cannot get anyone to respond about the dryer cleaning to prevent fires. I stated that my Frigidaire dryer was taking a long time to dry clothes and I didn't feel comfortable leaving it going when I walked out of house. ONE year later and NOTHING - this settlement is BOGUS and they have not been willing to do anything about their claims of cleaning the dryer to avoid a fire.

Washer hasn't worked right since I bought it in Nov. 2014. Sometimes it would put enough water to wet clothes and the next not enough. Called service department 3 months ago because fabric softener was staying in cloth. They sent a repairman, well 4 repairmans later 3 motherboards, 1 motor and 1 lid switch - still not working. Washer won't work at all, said they need to order another part.

Frigidaire Limited Edition Commercial Washer - NMWS336FS0 - I've had it four years. The thing barely agitated when it was brand new, now it won't agitate at all. I took it apart. You can't simply replace the inexpensive feed dogs like in other brands. You have to buy a whole agitator assembly. I don't want to do that as like I said, it barely agitated when new. Whole thing is technically scrap. I'll never buy another one of these.

Repeated repairs on washer and dryer. But today!!! I started my front loader washer and went about my Saturday morning. About 3 hours later (remember this time frame), my husband and I came in from outside. I asked him if he had started a load of laundry. He said, "No." I ran downstairs and in horror I see my washer door open, laundry on the floor, three inches of water covering all the basement floor, and a river flowing from the drum of the washer. The lights on the front are blinking "start and rinse." YIKES! This is a finished basement, by the way. When I called, they said it was out of warranty (I pay a monthly warranty directly taken out of my bank account just for reasons like this and past history). So they were going to send a repairman out but I was going to have pay! Yikes again! Someone in management has my number now and is going to call me in 72 hours.

Frigidaire Affinity washer - All of sudden the washer started to leak and my wife thought it needed door tightened, but checked and when washer starts and water pushes to the front of washer at the bottom it has destroyed the seal and taken a piece right out of bottom of seal. 210.00 for a new seal they said plus labour. Anyone know if there is a recall or anyone else have same problem? Thanks.

Bought a Frigidaire Affinity washer front loader and dryer. Dryer is fine but the wash is crap! I have had it 1 year and already spent 600 dollars to change a motherboard and door switch and it is still not working. It will not spin and code e41 and e53 keep coming up. I highly Do Not recommend this washer to anyone!

Fridgidaire Affinty front loading washer - I must add my story about this washer. I purchased mine in 2010. In 2011 the motherboard died. It was still under warranty at that point so it was replaced at no cost. Great, so I thought! Fast forward to 2013 and guess what... the motherboard died again! Now we are outside the warranty so I am forced to pay for the repairs on what I am now feeling is a defective piece of machinery. I explained my frustration to Frigidaire but they did not care. They extended me 50% off of the part and acted like they had just done me a huge favor! Fast forward again to today!!! You guessed it... motherboard dead!!!! Very clearly this washer is defective! I called today and they again offered me the same fantastic deal of 50% off of the part. If I pay for this to be fixed again I will have put in almost the cost of the washer new, in repairs!!!

My daughter gets so mad with me! When I wash our clothes in the front loading washer, it does not always drain properly. Once I go to dry our clothes, tank top shoulder straps and some under garments get ripped in the dryer! My daughter gets so mad! I've had to throw these items away! (I've even tied/just quickly sewed a stitch into the straps so she could go out to school that same morning.

Washer-dryer set with pedestals, 2000 worth - door assembly replaced, dryer quit turning (too costly to fix), washer acting up (works sometimes), cleaned filter turns on then off, fill with water but doesn't turn, wont pay anymore. NO MORE FRIGIDAIRES.

I purchased a Frigidaire washing machine from Best Buy in March 2014 after my previous one broke. I needed a front loader because I need to stack my washer and dryer due to limited space. The washer stopped working in February 2015. I had a service call set up but ended up canceling because it miraculously started working again. But then March 8, 2015, it stopped yet again. The door wouldn't unlock and after running it through 2 more cycles, my stuff was stuck inside the machine. I had to unplug it to get my sheets out, not knowing the washer didn't drain at all. So, as anyone would be, I was overjoyed when I got to spend an hour, at 11pm on a Sunday night, cleaning up the waterfall that came out of my machine. During the cycle, the tub stopped spinning and it wouldn't drain.

We bought a brand new Frigidaire washer and dryer at $1158.89 in Dec.2013. So far, the washer has broken for 4 times, and we had paid to repair it for $375.00. All of problems were a sock stuck inside. I never believe the Frigidaire washer can not wash small sock?

We purchased our washer/dryer about 2 1/2 years ago. Since then we have had numerous issues with the dryer not operating (i.e. need parts replaced) or the washer door leaking water all over our floors. We have purchased the service agreements that are now expiring again. We feel these units are costing us money due to their poor quality.

I purchased a Frigidaire washer model FAQG7001LW and dryer model FAFW3801LW in September of 2011 and in May of 2012, the dryer had to be serviced because it would not heat up. It was still under warranty and someone came out, fixed it and everything was fine. I purchased an extended warranty for 3 years through Frigidaire (Electrolux) that began August of 2012 after the manufacturing warranty was up. I had no problems for a good year until February of 2013 when the dryer broke again and it took over 3 months for the contracted company to fix it under the warranty, not to mention many missed days from work, days spent in laundry mats, and appointments the company contracted never showed up to. He fixed it to the point where it was usable until he could order the part.

Bought at bestbuy. The 1st two years I had washer serviced at least 12x. It rips clothes and leave rubber on them. I've lost really expensive clothing - devastated. Was hoping for a recall because of the 1000's of complaints, never happened.

Bought an Affinity Frigidaire washer and dryer from Aaron's rental center in Dec 2009, it was brand new. I started noticing tears in clothes, reported and we just assumed it was something I was doing, had a repairman here because the door lock broke, while he was here I had him to check to see why it was tearing clothing. He couldn't figure it out, so it continues, a few months ago it caught my clothing on fire, so I just keep watching it and being careful with it. Then last week it caught on fire again, and my seal ripped all to pieces and water went everywhere. Call the company, of course no help, my fault and so on, they tell me to call a licensed professional, problem only one around here that works on them and he's already been here.

Bought washer new On 1-11-2011 and 6-12 months later we started noticing a bad smell in machine and our clothes. Began using Clorox once a month, using cleaning tablets, cleaning out standing water, and leaving door open for ventilation, but nothing helped. Mold in door, mold in dispenser, and mold in tub....Still have machine and use it because we live on fixed income and can't afford a new one. Wondering if mold is contributing to worsening health issues.

Purchased brand new affinity dryer in September 2013. Sometimes I would come back to find wet clothes. After a few months I called Frigidaire who sent a repair man that said control board needs to be replaced and he had to order it. 2 months passed and I never heard back. Called Frigidaire who gave me the number to another repairman. This poor man has been to my house 8 times since May 2014. He's replaced the timing switch, 2 thermostats, the control panel twice, the motor, and now Frigidaire is having him re-wire the entire thing (it's half finished because they sent him the wrong part.

I purchase my washer 2 years ago and of course, after the warranty is up, it messes up and I have to call a repair person. My husband has since learned to work on it because about once every 2 months one of two things happen... Either an article of clothing gets caught in the rubber and metal liner and we have to put it back in, or (if anyone has even the smallest thing left in a pocket) it fills up with water and then will do nothing else, resulting in water all over my wood floor and carpet and going through another repair. It is very very sensitive and for goodness sakes! It is a washer! I have had it and my floor is going to have to be replaced! Also, if we load too much in it, or the clothes are too heavy, it will not spin and leaves the clothes soaked. I am fed up and there is nothing I can do about it.

Bought a new Frigidaire FFFS front load washer in May 2014. Worked fine till just before Thanksgiving. It started with a knocking noise in the door, possibly the locking device. EIGHT visits later by the repair company failed to fix the problem even though they replaced the door lock assembly twice, the wiring harness, control panel and display panel. I kept asking for a new washer. Finally after I filed a complaint with the Ohio Atty. General, they agreed to got the new washer 2 weeks ago. And after 6 loads of wash (I was gone for a week), SAME PROBLEM. I cannot believe they make such a horrible product. Tomorrow the fight starts all over again. I want this OUT of my house and my money refunded immediately. I actually took a video of it today because I couldn't believe it was happening again!

I brought my washing machine four years ago and I only wash twice a month, and the machine stop spinning the water out of the clothes. I dissatisfied with a product by Frigidaire that only work for a few years and break down. My other washing machines lasted until I decided I wanted to upgrade, not because they stop working, which was over twenty years.

Frigidaire affinity front loader - I am so displeased with my front loader. I have had it for three years and for three years I have battled the mold in the rubber ring. I have to leave the door open, dry the door, etc. It is a pain. I was talking to my daughter about it and she told me that I should write a complaint. I have never done anything like this but I am so disgusted about this product.

I have owned a Frigidaire front load dryer for almost a year. I noticed that when I pull the lint screen up, all the lint falls into the dryer. I noticed a good amount of air coming out of my vent and inspected it for clogs. The vent hose was very clean, so I removed the grill that holds the lint screen and found a lot of tint, so I started vacuuming it out weekly. I had a heating coil go out and when the repair man was there and took the dryer apart, there was a trash bag full of lint and the lint had been on FIRE. They are sending a different company to look at it, but this is a design problem. Model # FASE7074NW. Very afraid of using this dryer now.

I bought my first home (an older townhome) 5 years ago. I needed a space efficient yet full size washer/dryer that would sit on top of each other. I paid a pretty high penny for a Frigidaire front loader washer and dryer. As soon as the warranty expired the dryer's heating element went bad. Repair: $265. It's gone out twice more. Repairs: $265 a pop. The washing machine's lights will sometimes constantly blink & buzz EVEN IF IT'S UNPLUGGED!! Ugh!! Am constantly having to "reboot" the unit by unplugging it. Sometimes, the only way to get it to shut up is run a load of laundry then leave the soap tray & door open. Which leads me to my next point...

Purchased dryer & washer new 1/2012. 1/3/13 - dryer not heating. Error message identified the heating element. 2 older people use dryer. Problem with heating elements bad in 2 years. Problem causes concerns with quality & dependability of product.

I bought a Frigidaire affinity series washer and dryer. I have had so many problems with the washer. The pump went out twice, there is severe mold on the rubber that is inside the washer, and now apparently, according to the repairman, there is a hole in the tub of the washer. I was told it could be fixed for 630.00 dollars, the cost of a new washer. This was after paying 130.00 to tell me it was going to cost the 630.00. I have not really had any problems with the dryer other than the screws that hold the lint screen is stripping and no longer doing their job. DO NOT BUY THESE APPLIANCES!

Fafw3577kw Washer is not dependable. The spin cycle seems to not always spin as programmed. And latest happening, it will start and run only 4 seconds in any program. Door switch replaced, main control board replaced, belt replaced, pump and filter checked. Repairman says it is a throw away model. Replace with different manufacturer.

I bought the set because of the price was great and it included the pedestals. The washer came broken. The latch to the door was broken and the door could not close. The second washer came broken also, same problem as the first. The dryer had water building up on the door and my husband notice water leaking from the side of the dryer days after I used the dryer. Since I have no washer there is no water running near the dryer.

Frigidaire Dryer MODEL GLER341AS2. The squirrel cage or air blower wheel is plastic. The shaft is made so the threads wear out as do the blower wheel threads so this causes most of Frigidaire models more than just the model listed to end up in the landfill. Frigidaire is a disgrace to its consumers.

Front load washer not draining clothes or spinning clothes dry. I contacted Frigidaire customer service to see about my washer and no help, just "We send someone out."

We just bought a new home where the appliances were included. And unfortunately the appliances are Frigidaire. The first time we used the washing machine it ran for over 3 hours. We've had a repairman out twice and yesterday it ran for over 5 1/2 hours while we were out shopping. (Keep in mind we have had it less than a month.)

We bought a Frigidaire Affinity washer in September. It leaked from the first time we used it because Frigidaire shipped it with a defective grommet. Frigidaire's recommended service contractor misled my wife by telling her it was installation damage and charged us and collected $314 to replace the defective grommet. We contacted the installation contractor about the problem and learned that the washer doors are not opened during installation. The service contractors took our money under false pretenses. Upon inspection of the defective grommet, we can now see it was stamped incorrectly.

I bought this in 2012 and the door keeps cracking. I bought a new door, it cracked. I called the company, they send me another 1 free of charge. Now it's cracked. I think there is something wrong because of this happening so many times. I paid 1600.00 for the washer and dryer at Lowe's. No one can afford to buy new ones at this price. Could you help me? It may have a defect in the washer being this keeps happening.

I bought a Frigidaire front load washer and a dryer. I also purchased the service agreement which was expensive to buy. The service man delivered them and set them up for me. When I opened the detergent compartment, I noticed that it was cracked. I called the store where I bought it and they said Frigidaire would have to take care of it. Frigidaire said it was cosmetic and they would not take care of it. The first time I washed a load of clothes in it, it leaked. I called to have them come out and look at it and he said I had used too much detergent. I told him I used the amount I was told to use. He told me to pour a gallon of white vinegar in the detergent compartment and run a wash cycle. I did that. After that, any time we wash clothes we have to use just a small amount, not more than a tablespoon of the HE detergent, not enough to do a good job on your clothes.

I purchased a Gallery Series Washer/Dryer set in November 2010. The washer failed to work at the first use, so I contacted the dealer. The master control board was faulty and was replaced under warranty. Not quite three years later I experienced the same problem. The error code indicated either the master control board (again) or the motor control board. However, the former had to be replaced to determine the latter. In my opinion, this is a major engineering flaw. I contacted Frigidaire regarding this and was told I should have purchased an extended warranty, for about $100/year. After vehement disagreement over this and a conversation with a corporate vice-president, they agreed to replace the motor control board at no cost as a "one-time goodwill gesture". I was still responsible for the cost of the master control board and two service calls for a total exceeding $500. It should be noted that I generally wash four loads every two to three weeks - probably less than average for the typical consumer.

Good luck trying to obtain anyone who speaks English and who is willing to help with minor service support for Frigidaire appliances. Call the 706 860 4110 number and after 10 mins of automated run around you will someone who barely speaks English and only wants to schedule a service company who will charge $100 just for the service call alone. All I needed was minor advice on removal of 3 hinge screws in a FAF W4011 washer that were "frozen" into the metal front door hinge. They refused to let me talk to anyone in service after I had spent $70 buying the hinge assembly. It should be a simple job since the screws insert from the front panel and no disassembly is required but Frigidaire has its policies as I was advised! Now I know one of the reasons why their ratings are so lousy!

I call Frigidaire customer service after I installed a washer dryer combo unit and found the dryer would not work. A week later a service repairman came and said he needed to order parts. Several weeks later I still had not heard back so I called again. Long story short I have spent hours on the phone and three months later my brand new dryer is still not fixed and they tell me a part is needed but will not be available to January which will have me 6 months without a working dryer. I want a replacement unit but they will not agree. I DO NOT RECOMMEND ANY OF THEIR PRODUCTS.

I purchased this set nearly 1 year ago, but because it was to be installed in a newly constructed place (and into a bespoke laundry closet), it wasn't installed or used until Sept 2014. Once installed, I found there were 2 big problems: 1) the bellows (rubber gasket for door) was highly perfumed and leaving perfumed residue on my laundry, and 2) the dispenser drawer would not siphon liquids from the bleach and rinse side, staying filled with water at all times. After more than a month of service calls, phone calls, and waiting and repairs, my dealings with Frigidaire/Electrolux has ended in no satisfactory result in solving either of these problems - even after I purchased the extended warranty they suggested upon my call. They can't or won't do anything - it is not clear to me which. Has anyone else experienced either of these problems?

I have only had my washing machine for a year and a half and already it has broken down twice. The first time, it was a terrible and long drawn out service getting them to come and fix it, given that it was still under warranty. Forcing me to spend time and money going to the laundry mat. Now, they're saying it's out of warranty (by only a few months) and expect me to pay for an extended warranty for $150 so that the labor and parts will be "free". Last time I checked, $150 is not free. Their alternative, or "act of good will", as they so eloquently put it, was to provide the part for free; however, only one of their "authorized" dealers would be given the part. The labor costs $120 for a part that is only $25 on eBay. This company and their product is nothing short of disgraceful. They provide no real support for when their product breaks down and expect customers to pay the extortionate fees associated with maintaining it. This should be a crime. It seems to me they make their products unrealizable on purpose so that they can rip you off more money on the extended coverage it obviously needs. Washing machines should last longer than 18 months. Utterly disgraceful.

We had our Frigidaire Dryer Affinity model number FASE7073LWD, about three years when it started to act up. What I mean is it would dry and when it reached the cool down period instead of just cooling down it would shut off and ring a bell three times every five minutes. It would give an error message of E64 and just shut off. But then some of the clothes would still be damp. The Frigidaire customer service told me after looking on her computer that the problem was the heating element was not working. But if the heating element was not working why did it still dry the clothes? Those customer service people are real whizzbangs. The only thing they would say is "your warranty is expired and you didn't take a extended warranty out", like they are rubbing it in our faces.

My Husband and I bought a Frigidaire Affinity Front Load washer from Aarons Sales and Lease in Pendleton Oregon on a rent to own scheduled payment contract. Aaron’s contract with Frigidaire gave a 2 year warranty on the product. Just two weeks before the 2 year mark the washer stopped draining/spinning and began giving an E21 error. We made contact with Aaron’s immediately. They asked us to call Frigidaire's contracted service techs for repair according to the two year warranty. When we called the said techs, we were told that they had a "beef "with Aaron’s and refused to service our washer due to their disagreement.

After a few years of use, we finally replaced our front load washer and dryer for a traditional top load washer with an enameled steel basket and full length agitator. We got tired of long cycle times, partially clean clothes, expensive detergents, unnecessary buttons, options, and cleaning requirements. You will get your exercise when you transfer items to the dryer. Small items will drop to the floor every time. In 35 years it was our biggest regret in appliance purchases. The first loads in our new traditional laundry pair was simpler, faster, and the items were clean. I wish we were warned before we fell into the trap of false advertising and untested, unnecessary, options and functions. Consumers should be aware that using less water and no agitator means less cleaning. This technology is playing on a deception that it is similar to commercial washers. It's not even close.

We purchased a gas dryer less than 3 years ago, and the motor went in it. We called and complained and they would NOT stand behind their product. A dryer should not break in less than 3 YEARS! They gave complete bull answers and explanations. All of the appliances we have in our new house are Frigidaire and we've had issues with almost every single one, most of them had to be completely replaced but the company we purchased it from. Will NEVER buy another product from them and will make sure to talk about how poor their products and customer service is. Thankfully we have a warranty law in the state we live in, so if it does not get fixed, we'll see you in court.

My expensive front load washer has rusted out. It started with the hinges on the door which were extremely expensive. I replaced them. Now the whole door and front panel have rusted beyond belief. The problem is the design of the soap dispenser. It must leak all the bleach and soap, etc. down into the front of the washer. I tried to contact customer service when I replaced the hinges. They were no help other than to let help me buy the hinges. I had already found them on the web. No other help. Poor design, poor customer support and I feel a no care product. I paid the most for this washer dryer I have ever paid. I gave my Maytag set to my daughter, who is still using it and looks brand new. I can't believe they can get away selling these things. Totally unresponsive. CRAP.

We purchased the Gallery series front loader washer and dryer 6 years ago. While they are aesthetically pleasing to the eye, the products suck. Fortunately, the warranty covered the 2 subsequent washer replacements. Yes, we had to replace the whole machine twice - so we are now on machine #3. Have been having issues with the dryer for the last two years. We have had to make emergency calls to our utility company out to the house twice because we smelled gas in the house and thought it was a leak in the main leading to the house but it turned out to be the dryer. The gauge doesn't closes apparently. It seems the internal mechanism becomes stuck open causing the gas to leak out. We have already had it replaced but we have had other issues with it as well.

I was cleaning the outside of my washer and dryer today and opened the pedestal drawer of my dryer, not my washer, my DRYER and it was full, to the top, of water! Why would this be happening? My dryer isn't hooked up to any water source so why would it be full of water? Help me please!!

We had a HE front load Frigidaire washer for 6 years, and have had the same amount of service calls in that time. None covered by the warranty. Tonight while our family was out, it started on fire! The entire house was filled with smoke, and the fire dept had to be called to extinguish. No deal on this brand is worth your family and home! DO NOT buy!

This company Frigidaire completely sucks from start to beginning, don't ever buy their products. I only wish I saw these reviews before I paid over 2k for the washer and dryer front loaders. I have the affinity models and I agree with the people who say there should be a class action lawsuit started!!!! My washer has seen the repairman six times and the dryer three times.

The dryer always makes really loud noises. It catches straps, zippers, buttons, bra straps and other small parts and destroys the clothes. It has cost me a lot of money to replace clothing. Imagine explaining to a 3-year-old why his favorite PJ is full of holes. Today, the dryer caught on fire. Flames were coming out of it. I was lucky that I was home and could put the fire out before it got into anything else. My son had the same happen to his dryer two years ago. They have three small children and were quite traumatized. After theirs caught on fire, I have been routinely cleaning the lint out of the unit and in the back too, but it didn't prevent the fire anyway.

We bought the set in 2011 and I sat down and read the book with the washer and dryer from cover to cover. My husband laughed at me but found out heavy clothes on the bottom, lighter clothes on the top, has a clean cycle you do once a month. Doesn't show on the panel of the washer but tells you in the book how to access it. Mine is in a basement and has never had a bad odor or any mechanical problem in 3 years. Uses very little water and clothes come out clean and smell great. I open the door when done and pull out the soap and bleach dispenser tray when not in use. My sister says her cleaning woman works for others and has had every front loader break down often. I maintain it's how we treat them. If you load them all carelessly, it makes them off balance and will cause damage. Will buy another set if these ever quit on me.

Frigidaire deserves LESS than a 1 star rating! After 5 months, it runs for 10 seconds and shuts off. The warranty is a joke! Months of trying to contact Frigidaire via email, unable to sign in to Frigidaire account online (to reset password you must directly call them... which is not possible), customer service calls are rerouted by the very rude "customer service" people... then dropped. The authorized repair service want to charge your credit card to come out. Now I need an authorization letter for the repairs! How nice I received a letter to extend my warranty.... WHAT warranty? Shame on Frigidaire/Electrolux for selling this CRAP! DON'T BUY THEIR PRODUCTS OR **!

I have owned the black Frigidaire loadfront for 6 years and the washer is out of order more than in order. I have spent enough money in repairs that I could and should have bought a new whirlpool set. The dryer vent frame catches our straps on shirts, bras and dresses and winds them until they break. Frigidaire owes me so much money for clothing ruined over the years. This was the worst purchase I could have made. I owned a whirlpool topload washer and dryer for 12 years - never had any problems with socks getting stuck in hoses or coins stopping up lines,etc. This set is a joke.

My washer and dryer has had problems from the beginning. My washer came with a small crack around the detergent drawer. When I noticed the crack, I asked the company about it and they said it wasn't covered under the warranty because it was considered cosmetic. It has gotten much worse over time. I had the repairman work on the washer and dryer twice. The washer leaked. The washer also leaves my clothes soaking wet so it takes forever to get them dry. Washer makes clothes smell horrible. I keep the washer door open all the time and I use the washer cleaner once a month. I wipe down the rubber gasket but it still gets mold on it.

I bought this washer is a stacking. Because of the limited space I had for my laundry room. I also thought the front loading washers were more energy and water efficient so that was a big selling point has with the price. That being said I should have went and spent a few extra hundred and gotten a higher end washer. Problem starts when the washer won't spin and rain which now I know is it clear indicator that the drain pump is obstructed and burned out. Other problems with the washer and I've had the repairman here so many times I think the neighbors thought I was having an affair with him. The washer is now out of warranty and the last time that I had a repairman out give me a call to 300 dollars to repair it. Looking for me I'm savvy with eBay and YouTube.

DO NOT BUY ANY FRIGIDAIRE APPLIANCES. DANGER!!!!! We have the front loader washer and dryer, black in color. Our dryer which is electric caught fire. The control board almost burnt our home with 4 children in it, to the ground. Called Frigidaire consumer affairs and was told too bad there is nothing can do, to claim it on my homeowners policy which I will not do and have my insurance go up because of a dryer. Not only am I really angry about not having a dryer but their customer service sucks. They're the rudest people I ever spoke with and this could of KILLED my whole family.

I purchased my first front load about 6-7 years ago, it was a Frigidaire. Was told I wouldn't have the mold issues that others were having. What a joke! Probably within 6 months had major mold on rubber liner inside washer, have dumped bleach on it, etc. but you can't get rid of it. I always left the door open too. I still have washer and just today it quit spinning out the water. I took all the hoses off and checked the rubber gasket thing that gets full of hairs, socks, etc, cleaned that out and still won't work. I think the pump is out now. Thinking I had just better shell out the money and get another washer and junk this moldy thing! I should take pics before I junk it, it's rather disgusting.

I bought a matching pair of front loading Frigidaire washer and dryer, approx. 7 years ago. From the beginning, we had issues with odor in the washer, and the lint catching in the dryer. Continued to wipe out washer, and take apart dryer to clean lint. Then we started to get rust on the bottom lip of the washer. Now bubbled up, rusting through, looks terrible. Today, the washer decided to stop spinning. Have a washer full of clothes, sopping wet. Can't get the washer apart to see if it is a belt, or what the problem is. Going to be looking for something else asap. Not buying Frigidaire again!

I purchased a stackable washer dryer on 2013. In less than a month I started having problems with the washer by Frigidaire. I purchased an extended warranty thankfully. To date I have had 3 motherboards and several items replaced. It has taken my machine breaking 8-10 times in less than 4 months and me having to speak to a supervisor to finally get a replacement! They have a repair policy not replacement policy. I was even told by one of their customer service reps that the stackables are NOT reliable. It is better to buy separates that can stack because the electrical in the washers are unreliable.

Dryer would not shut off. I took it apart and found that the control panel, there had been a fire in there. I never smelt anything because it was in my basement.

Front loader - never again. The door on the washer would not shut 3 or 4 months after I got the washer. My appliance guy came and replaced the mechanism in the door, part cost $84.00. The door shuts now, but not right. I slam it shut to make sure it engages. The rubber seal has black mold on it. My dryer has issues with the lint trap. Lint gets up under the vent and I have to take it apart to get it all out. The lint trap does not sit all the way down into the opening and clothes get caught up on it.

We purchased a Frigidaire gas dryer approximately 3.5 years ago. There is a "grate" in the back that overheats and will leave burn marks on our clothes. It has been getting progressively more frequent that our clothes are burnt. I've called the company and they say it's due to dirty lint trap and/or blocked vent. Lint trap is cleaned every time and verified on multiple occasions the exhaust is not blocked. I've had the unit serviced and mentioned to the repairman - he says it's a "known" issue and replacing is futile.

I bought a Frigidaire washer 14 months ago. It always took a long time to wash but I thought nothing about it. On the normal cycle, it left the clothes soaking wet and did not rinse out the water. It keep taking longer and longer to wash (4 hours) for 1 load. For the past 14 months, it would not cycle correctly. It would shut off sometimes after only 1 minute. Finally today after 14 months, it began making a loud noise and quit working.

We bought the washer and dryer in about 2009 and I was hell bent on getting a front load...mainly because I thought they looked cool, but the reviews were all good at the time, mostly raving about the the extra space and how much more efficient they are. As every owner of a washer knows, you can't close the washer after until your washer dries out or it will start to STINK. Think about that for a moment with a front load. Yes, your door hangs open and swing outward, so it looks terrible. Not like the top load where you just keep it open and you barely notice. It's so annoying and since I do laundry often, my washer door is almost ALWAYS open.

Bought both of these at the same time in 2007. One evening the dryer caught on fire and the darn thing was not even in use. The control panel caught on fire. Thank goodness we were not sleeping... I will never buy another front loading washer or dryer.

Have had my Frigidaire washer/dryer for about 3 1/2 yrs. The last 6-8 months when drying my clothes there is always a grate like pattern burnt on my clothes & some have been burnt completely through. I have had to throw away lots of different pieces of clothing & rebuy, if I had the money to do so, have been reading up on it & what I've read so far is that Frigidaire doesn't stand behind its products nor do they place a warning regarding this. So angry, can't afford to purchase a new dryer so just stuck with trying to find a solution. They say it must have an 8" dryer hose, will try, hopefully it works.

I usually research products before a purchase, Frigidaire is a good name (I thought). The price was right and I had not choice, I could only purchase a stackable. After several washes I noticed an odor and little dark holes in my husband's clothes, I called for a service call and was told everything was working fine and that I should only use Tide detergent and when done washing leave door open to air out the washer. Well six years later, I still leave the door open, still wash the washer once a month and I use Melaleuca detergent. I do not have the harsh odor that I once had but in the beginning I ruined so many clothes from holes and the odor that stayed on the clothes.

I have had my machine for 3 years and after a year and a half, it's been nothing but a constant hassle. The machine wash cycles not working. So I can only use heavy loads or delicates wash cycles because the machine will not work under the other cycles. The machine sometime won't spin. Leaving me with wet clothes. Here recently the door was loose and as I was trying to close it the entire door came off the hinges. I had repair guy look at my machine and he stated that I be better off with another style of washer. The cost to repair wouldn't be worth it. I paid $2000 for a machine set that I can't use. So frustrated. Any help is appreciated.

I purchased a new set of frontloading Frigidaire washer and dryer on pedestals a year and a half ago. Right from the beginning the washer started walking, shaking and moving. I called and had several servicemen come out to look at it. They all said the washer was fine that it was the floor. The house was only 13 years old, a ranch style with the laundry room on the main floor. One serviceman even sold me some rubber mats to put under the floor but the machine walked right off of them. I did get my money back on those.

Purchased a new Frigidaire front loader a year ago with pedestals and dryer.... plus service contract (thank goodness). These machines are awful. The washer does not get all the soap out of clothes. I use the max fill and fresh rinse but it doesn't matter. End of cycle there are bubbles on the glass door and in the rubber gasket. Have tried three different HE detergents - doesn't matter. Have "cleaned" the machine with Clorox and - last recommendation - Tang. Doesn't matter. Cannot use any bleach for colors because of suds. I tried using bleach for colors - HE - what a mess of suds that don't rinse out. Use only one tablespoon of detergent and still it does not rinse properly. The service people have been here numerous times - look at it and just say "you are using too much soap". What? One tablespoon full, are you kidding me?

I got rid of my wonderful stackable washer/dryer Whirlpool because it was time already. My girlfriend gave me her Frigidaire stackable washer/dryer. As I started using it, I was fine. Then, I noticed the dryer not drying completely. It took me 3 tries to dry my towels. Call a service man in and he said he fixed it but I still had the problem. I went to Consumer Affairs to see if anyone else had a problem and noticed that other people had it worse. I just change the washer/dryer. Did not have the patience to be calling a service man all the time.

Have had it 8 months, already broke down "water pump", been waiting over 2 weeks for the part. Told to expect this from socks and pet hair... What???? So we stop all the complaints I'm reading and go to the Better Business Bureau and get our hard-earned money back and make this company get it right.

I have had to have the machine services twice because of items in the trap stopping the machine from pumping out the water. This is ridiculous and definitely a recall issue. If a sock gets stuck in a pant leg and somehow get to the pump, this is going to happen? This is a design flaw and Frigidaire is expecting the consumer to bear the burden of the cost to fix it! I will never buy this product again...NEVER!

Washer model FAFW3577KW, Affinity Front Loading - The washer door is very heavy, with a large glass piece that is part of the window. The door hinges and attachments were simply not designed to support the weight of the door, and quickly break down leading to the failure of the latching device. The cost of the parts alone to repair the door and latch amounts to close to 50% of the cost of a new washer. I do not recommend this model.

Frigidaire Gallery Series Washer/Dryer GLGH1642FS - Problems, expensive cost!!! Bearings Broken, needs new belt, possibly transmission. Been reading A LOT online about issues with Frigidaire Front Loading Washers having this issue. Unit was purchased in 2006 or 2007. Cost of repair is just about $600. I heard of drums breaking causing a hole in the Washer thus resulting in flooding? WTH? I have another pair of washing machine and dryers MayTag brand which are five or six years older which have had NO problems.

Frigidaire Affinity Washer and Dryer - Both of these items are awful! I would not purchase. The washer molds very easily. You need to clean it with bleach very regularly. And the dryer has destroyed tons of clothes- certain fabrics melt onto the heating plate in the back. There is no way to get off the melted fabrics. Then when you dry other loads, it melts off onto other garments with waffle like melted stains. Sometimes you can pick off the melted pieces, but many items are unsalvageable. It is a major defect for a dryer!

Affinity Washer - 4 months ago, we purchased a matching washer and dryer and a stacking kit so the dryer could be stacked above the washer. From day one, the detergent dispenser drawer would not drain water from it after the cycle completed. After several service calls and at least 3 replacement parts for this drawer, the problem continued. After several calls to Frigidaire Customer Service and more replacement parts, they agreed to replace the washer. Yesterday the replacement washer was installed and it has the same problem. The water will not drain from the detergent dispenser drawer.

Piece of garbage, both the washer and the dryer. I have had these since 9/2009. The dryer got so hot that it fried the junction box to the plug. Also, the washing machine sucks debris into the pump area, causing the machine not to drain. I have attached a picture of all the crap that was beside the pump. Of course I should check my pockets before loading the washer, but the size of these items should NEVER go beyond the tub. Major costs to "fix," but the "fix" doesn't work!! Recall these machines!

I purchased an Affinity dryer 22 months ago and last week, it stopped working. It displays door open while the door is closed. I checked the door switch, it is good. Checked error codes which gave an E66 error for the thermal limiter. Checked the limiter, it is good so it must be the control board. I replaced the control board at a cost of $146, that did not fix the problem, and that cannot be returned. Found another control board inside the machine and at a cost of $150 replaced it, did not fix the problem. Now it says the door is open and it is empty while the door is closed and full of clothes. I had a repair man recommended by Frigidaire come and look at it and he couldn't figure it out and while he was at my home, he called to talk to a Frigidaire tech but it was not during their hours. Now I have $365 into it and it still doesn't work. I will be calling the repair man again to see if he can get in touch with Frigidaire techs to find a solution. Update to come soon.

Frigidaire Washer and Dryer bought about five years ago, $2,000 with the bottom storage, $150.00 each. I hate both machines. My clothes always smell musty. Also the dryer has ruined and damaged a lot of our clothing that get hung on lint trap. Holes in my clothes. These machines are terrible. I just want a regular washing machine and dryer.

I have lost hundreds of dollars with our clothing using the Affinity dryer. It has ripped and torn tank tops, t-shirts, both of my daughters' clothing as well as my wife's. I was going to file a lawsuit in civil court but after reading all of the complaints, I think a class action lawsuit should be filed. Frigidaire needs to step up and be held accountable for the damages their dryer has caused to our clothing items and everyone else's who has used this dryer. My family has lost over $400 in clothing. I contacted Frigidaire and instead of offering to help me, they told me I needed to purchase a part to keep that from happening. They obviously knew about the problem and were aware of the damages this dryer caused. Why didn't they do a recall or let customers know about this problem?

I have owned my Frigidaire Affinity washer now for 5 months in which we have replaced the following: front panel when it was only 1 month old, belt, and 2 motors. I think it is wrong that a company will not just give me a new washer for what as much as I paid for this one - but instead they want to keep fixing it. It's a shame to buy a "new" washer and have it being repaired over and over again. My 16 year old washer was only repaired 1 time the whole time I owned it. How I miss it. If any of you are thinking about buying this washer - run for the hills!

Dryer door hinge screws keep coming loose. Washer stinks and rubber gasket gets moldy.

Frigidaire Red Affinity Washer - We have owned this washer for a little under 3 years and in the last 2 months, we notice small snags on our clothing and now full blown rips, that leave a gray smudge film almost like it's burning the fabric. I called the customer support and of course, nothing is covered under warranty and they said to purchase another large gray gasket because it seems to be old. Are you kidding me? Well, I asked for compensation for the clothing that has been ripped since this seems to be a problem they were aware of for years and never issued a recall or anything on it. They said no. Of course, it was the customer service rep, so I'm filing a claim with BBB and small claims court. I have a basket full of kids' uniforms and other clothing that the machine is destroying. I'm planning to purchase another one, but it's crazy to have such a thing already.

I have only had my Frigidaire front loading washing machine for 1 year and 6 months and the pump broke. Part is not readily available by my retailer so I am at least a week without a washing machine. Completely dissatisfied with this product.

I really dislike this washer. The pull out compartment for the soap, bleach, etc...is always filled with water. From day one, we have left the washer door open to air dry it, but it hasn't worked. We started noticing black mildew on the rubber seals around the door, so then we started drying the seals after every load. The mildew continued to grow. We have run hot cycles with bleach and tried cleaning the mildew with vinegar, and nothing works. I'm so disappointed that I feel like I've been ripped off. Oh! And the door to the washer started sagging, so it needs to be lifted in order to latch. Then today I noticed that the door is actually cracking apart from the stress of sagging. I hate this machine.

After use, water always collects in the front rubber seal. Even after drying it out after each wash, there is always a foul odor that comes from it along with the mold that seems to come along with it. Leaving the door slightly opened doesn't even seem to help other that the odor finds its way through the rest of the house. This would be the last front loading especially from Frigidaire that I would probably purchase. The customer service representative suggested placing a fan in front of it to help dry it out. What a joke, I only look like this!!!!! There is a large amount of water that stays in the pump, the lines and in the outer tank. You would think that a company of this size would better design these units.