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Frigidaire Freezers
Frigidaire Freezers
Overall Satisfaction Rating
3.95/5
  • 5 stars
    30
  • 4 stars
    21
  • 3 stars
    9
  • 2 stars
    3
  • 1 stars
    11
Based on 74 ratings submitted in the last yearSHOW RATING DISTRIBUTION

Frigidaire Freezers

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151 Frigidaire Freezers Consumer Reviews and Complaints

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Verified Reviewer
Original review: June 19, 2018

We lost hundreds of dollars worth of fish, oysters, shrimp, salmon and pre-cooked meals - My wife noticed a puddle of water on the floor around the freezer, only to open it and find everything 1/2 thawed out already. She called in an appliance service person, only to be told that it may cost as much as $800.00 to fix. That is what we paid for this 20 cu ft upright freezer. Did not even last 3 years. Can someone please recommend an alternative brand that may last longer. This is our second Frigidaire to stop working.

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Verified Reviewer
Original review: June 17, 2018

Upright 17.2 CF freezer is easy to defrost when needed - about every 18 mos or so. Also, easy to find food quickly. Wish there were pull-out baskets on a track to keep food more grouped and easier to reach.

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Verified Reviewer
Original review: June 17, 2018

We have a Frigidaire upright freezer installed in our garage for about 4 years and so far no problems. It's working fine as of now and we keep meats and frozen vegetables in it mostly.

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Verified Reviewer
Original review: June 16, 2018

It's only 3 years old and it seems like every time you open the door, it starts to run. It has lately been making a high pitched noise when running, which in my experience from the last one, means it may be on its last legs already.

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Verified Reviewer
Original review: June 15, 2018

Medium sized chest freezer, hums along at a whisper with no problems after five years... Ice buildup is minimal even after 5 years. I have not noticed much of an increase in electric bill.

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Verified Reviewer
Original review: June 14, 2018

A Frigidaire french door - freezer on the bottom unit replaced our old side by side fridge. Can't say enough good things about this one. Love it!

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Verified Reviewer
Original review: June 13, 2018

The freezer compartment doesn't keep the foods frozen. I can't keep ice cream anymore. Foods frozen thaw out then refreeze and spoil meats. I purchased the refrigerator on Frigidaire's reputation. The whole refrigerator and freezer is not sealed well. It is difficult to close the doors airtight. Just closing the doors is not enough. I have to double check if the doors are really locked. The deli drawer is on the inconvenient left side, cannot be moved.

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Verified Reviewer
Original review: June 12, 2018

It's a nice freezer overall. Sadly, we had it a year and my husband had to change the thermostat because it went out, and the defrost timer because it constantly made a clicking sound when it came on. Thankfully he is a handyman...

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Verified Reviewer
Original review: June 11, 2018

The rubber seal that surrounds the perimeter of the door will not stay in place. So the Fridge/Freezer doesn't stay at an optimal temperature. The appliance is only one year old.

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Verified Reviewer
Original review: June 10, 2018

I had a very positive experience with Frigidaire. Great experience with their products, including the freezer. I love all their products. Good quality, durable, good size, nice design, adjustable temperature. Always amazing value for the price. But maybe they could include wheels to make it easier to move it around if needed.

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Verified Reviewer
Original review: June 10, 2018

I do a lot of hunting and fishing and this freezer is a life saver. I'm not worried about losing any of my meat. The freezer works fine and keeps my stuff safe for quite a while.

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Verified Reviewer
Original review: June 9, 2018

I like the fact that Frigidaire Freezers are durable and has many shelves. I like the fact that it automatic defrost and that you can adjust the temperature for the freezer and the refrigerator. However, I don't like that the drawers get stuck. I also don't like the fact that you have to guess which temperature to put the freezer on. Sometimes stuff in the freezer gets freezer burned. Still, I essentially like the brand. It's a very good brand and I have had this same refrigerator for about 14 years now.

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Verified Reviewer
Original review: June 9, 2018

It was an older freezer, but seemed rather plain. However, it did work quite well for many years, so that outweighs the looks in my opinion. When we got rid of it, it wasn't because it didn't work well anymore - it was because we moved to a smaller place and did not have room for it. I imagine the people who purchased it got many more years of use out of it.

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Verified Reviewer
Original review: June 8, 2018

I have had my Frigidaire freezer for about 10 yrs. I have never had any trouble with it. When we have a power outage it never affects it. Power comes back on and so does the freezer. I have had nothing but good luck from Frigidaire appliances. If for some reason I will need any new appliances in the future they will definitely be Frigidaire.

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Verified Reviewer
Original review: June 8, 2018

Love the Frigidaire freezer. It's well-built and generally holds up and is an ok size for my liking. I would buy this one. Love the design colors but need more variety of colors and big buttons.

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Verified Reviewer
Original review: June 7, 2018

I always like Frigidaire fridges because of their wide selection and vast capabilities. Not only does the freezer freeze well, it has huge storage space too! My family loves this brand and will only trust this brand. It doesn't stop there with refrigerators. There are also air conditioners, and other small appliances we own which are also of the same brand. This is a trustworthy brand. And it never disappoints.

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Verified Reviewer
Original review: June 6, 2018

Frigidaire has been a very reliable freezer that has good storage capacity and meets our family's needs. The shelves are spread apart through to allow for storage of large items like turkey and pizza. The door has additional storage space. It runs quietly and doesn't take up a huge amount of space. However, the freezer is hard to defrost and it takes a long time to get ice build up of the coils. The freezer needs to be defrosted a couple times a year depending on how much you open it. Other than that, It has been moved two times and has lasted almost 20 years with no problems.

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Verified Reviewer
Original review: June 5, 2018

I like the compacted size with a deep base for better placement in my home without taking up half a room. It does not need to be defrosted and the great seals saved my groceries when we lost power temporarily. However, the plug was an issue I had. When I unpacked it the plug parts were pushed together. I just wish there was a plug cover or something to keep the plug set up from being smashed in transit. But all in all I love Frigidaire. It keeps my food frozen and does not need a lot of maintenancing. I will be continuing to buy this brand for the rest of my life.

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Verified Reviewer
Original review: June 5, 2018

Good value for price. It is a stainless steel model and runs quiet. Seems energy efficient and keep food at right temperature. Easy to move and clean behind it.

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Verified Reviewer
Original review: June 4, 2018

It doesn't require defrosting the inside and it has a tight door seal. When the power goes off, it stays cold for at least 48 hours. It runs quietly and doesn't run up my electric bill. The temperature controls are easy access and cannot be accidentally changed. However, I would like shelves or baskets in the freezer. It is hard to have to dig go the bottom for smaller items that fall down to the bottom. The inside shape makes the compartment smaller at the bottom, which makes it harder to put larger items in the bottom. Nevertheless, I have owned my freezer for 12 years and never had a single problem. It has continued to keep things frozen. It is still energy efficient and quiet. The surfaces are all easy to clean as well.

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Verified Reviewer
Original review: June 4, 2018

I have never had any problems with my Frigidaire freezer that I have owned for the past 8 years. I keep a lot of meat in my freezer and it has never let me down.

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Verified Reviewer
Original review: June 3, 2018

I have had numerous Frigidaire appliances before and they have all worked exceptionally well. It is well manufactured, good warranty, never had a problem with temperature or startup and everything stays frozen. Easy to use and maintain, reliable and have never had an issue with any of them. I have one outside my house for venison and it is airtight. Stands up to snow and harsh weather. Has never leaked or malfunctioned. The features are great and I am happy all the way around.

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Verified Reviewer
Original review: June 2, 2018

I like the quality of the freezer. It holds a lot of foods and is efficient. It also keeps everything super cold and fresh. I am also happy with the fridge size, as it's a two in one. However, it's a little difficult to organize sometimes and I wish it had more drawers. The ice maker is a little in the way sometimes. It's in a somewhat inconvenient location and the switch keeps getting turned by the foods in the freezer. Also, the tray sometimes overfills and that causes some issues when cleaning out the freezer. But overall, I like Frigidaire and it works really well. It's one of the better brands I've tried. Other than the ice maker, it's been fantastic.

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Verified Reviewer
Original review: June 2, 2018

I have owned this Frigidaire freezer for 11 years so far and have moved it from one house to another and it is still going strong. It sits in a shed that sometimes gets below 0 degrees and above 90 degrees in the summertime. I like that it came with two baskets and it is very easy to defrost and the temperature controls are located conveniently in the back at easy angle to get to. Overall, I'm a very happy customer and I'm impressed with how long I have had this product with no problems.

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Verified Reviewer
Original review: June 1, 2018

I like how deep the storage space is and the built-in bins for storing smaller items. I also like that the unit doesn't take up much space, so it gives me flexibility in where I keep it in my house. However, I'd like wheels on the bottom so it is easier to move around. It might also be nice to see something like this in a stainless steel finish. Even so, I've had nothing but good experiences with Frigidaire products. Anything I have purchased from this company has lasted a long time and has given me few - if any - problems. It's the brand I routinely look for when shopping for large appliances.

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Verified Reviewer
Original review: May 30, 2018

I love the classic color and texture of the Frigidaire Freezer. However, the size of the freezer could have been larger so that we could fit more frozen items inside of it. But other than that, the freezer is easy to use and is not controlled by technology so I also admire that since most freezers that are manufactured today have too much technology involved and that can make the use of the freezer more complicated. I was able to purchase it at a reasonable price! My experience with the Frigidaire Freezer has been wonderful! My freezer has last me a long time, so I appreciate the good quality. I will definitely be buying more kitchen appliances from this brand because they respect their customers and make sure that we enjoy whatever product we have purchased.

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Verified Reviewer
Original review: May 29, 2018

My experience with Frigidaire has been pretty good. I like that it is stainless steel and it is pretty durable. It also holds a lot of food and the ice and water dispenser comes in handy. I also like the color scheme with the metal, it just goes great. However, I don't like that if it is hit you could see the dent clearly. I also don't like that sometimes the food I buy doesn't all fit in the fridge. And I also don't like when the ice machine clogs up and just stops working. Other than that, I occasionally buy things from Frigidaire as it is durable and the products last longer than expected.

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Verified Reviewer
Original review: May 28, 2018

Frigidaire is the US consumer and commercial home appliances brand subsidiary of European parent company Electrolux. This Brand is top brand and very useful. This should be recommend to friends and also family. Taking care of foods and wins. However, there should be some more space at the top, also cost should be a little bit lower, Sectioned should organized more, Make Fonts Bigger. This very sometimes changing setting is time consuming to it. Even so, the Refrigerator is the best experience of an actually freezing cooling that I've have in forever, Truly other people would buy this for themselves or even others.

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Verified Reviewer
Original review: May 27, 2018

Frigidaire Freezer was a bit bulky and difficult to navigate the stairs to the basement but has performed excellently. The door opens easily without sticking and it freezes without ice forming on the contents or surfaces of the freezer itself and has been a hardworking freezer for our family ever since of the freezer itself. The only thing that I dislike about it is that it was heavy. But we have enjoyed buying bulk meat items so that we do not have to get down to the basement for this as often as we once did cumbersome. I would highly recommend this brand to all of my friends and family.

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Verified Reviewer
Original review: May 26, 2018

I enjoy Frigidaire Freezers. We have had this freezer for over ten years and relied on it during power outages and most recently to store my breast milk for our twins. I like its extra storage and love the fact that it has held up for ten years as we got it for our wedding gift. Through 3 moves, twin boys and bags and bags of breast milk it has held up. Although was pleased with this product I would love a extra compartment on the bottom for storage. Other than that have no complaints about this product.

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Frigidaire expert review by Jonathan Trout

Frigidaire makes specialty appliances for your kitchen and laundry room and for home comfort (air conditioners, dehumidifiers and air purifiers). In addition to its freezer/fridge combo models, it makes 30 models of chest and upright freezers that come in three collections: Frigidaire Professional, Frigidaire Gallery and Frigidaire.

  • Frigidaire collection: The Frigidaire collection features 26 models of upright and chest freezers ranging in capacity from around 5 to 21 cubic feet. They include features like SpaceWise organization, a system with adjustable dividers and baskets with color-coordinated clips. They also have ArticLock walls which keep food frozen for over two days in the event of a power outage. Freezers in the Frigidaire collection range from $269 to $989.

  • Frigidaire Gallery collection: The Gallery collection includes one upright freezer and two models of freezer/refrigeration combos. The upright freezer has a capacity of 19 cubic feet and costs $1,799. It comes with a smudge-proof stainless steel finish and is over 24 percent more energy efficient than older Frigidaire models.

  • Frigidaire Professional collection: The Professional collection includes one upright freezer that is 19 cubic feet in capacity. It has a SpacePro shelving system that lets you adjust and remove bins, shelves and storage baskets. It features automatic alerts that let you know if the temperature rises, the power goes out or the door is left open. The Professional upright freezer costs $2,099.

  • PureAir Ultra: Some upright and chest freezers come with PureAir Ultrafiltration systems that remove up to seven times more odor than baking soda. This helps your food taste fresh longer.

  • Soft-Freeze Zone: If your model of Frigidaire has a Soft-Freeze Zone, it will keep things like ice cream, butter and bread soft and ready to eat.

  • Best for: consumers needing a freezer with optimal space-saving and temperature features.

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Jonathan Trout

ConsumerAffairs Research Team

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As a member of the ConsumerAffairs Research Team, Jonathan Trout believes having access to free, comprehensive information on products and businesses is vital to making smart purchasing decisions. He focuses his efforts on researching and reviewing multiple brands across a variety of industries, with the goal of writing unbiased buyers guides to help inform consumers on impending purchases.

Frigidaire Freezers Company Information

Company Name:
Frigidaire
Year Founded:
1918
Phone:
(800) 374-4432
Website:
www.frigidaire.com

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