Frigidaire Freezers Reviews

Freezer lasted 7 years. Won't take a charge. Have to make an emergency decision on a freezer. Try to charge the freezer with freon. Won't take the charge. The freezer is stocked with lots of meats beef and duck. Don't want to lose my saved up meat.

I bought a Frigidaire upright freezer model #LFFH20F3QWG, at 2 years the thermostat went out, ruined all the food. At 5 years the compressor went out, warped the door, ruined all the food. I will never buy Frigidaire again!

Bought an upright Frigidaire deep freezer, May of 25. July of 25 the deep freezer has a green blinking light and making a beeping(Alarm) sound. Contacted Frigidaire for service. They are using an India answering service who are no help. Taking a month to get someone to look at the deep freezer to make a determination on repair or replace so we are without our freezer for a month waiting and we have lost all the food in the freezer. I feel a new appliance should not need service already and if you stand by your product you would replace the unit instead of making us wait. Definitely a bad idea using the answering service and impossible to get a hold of someone with the company who may care about how this makes their company look. I would avoid this brand entirely.

21 cf upright freezer, delivered broken. Bought through Home Depot online. Delivery person plugged in. It started clattering, person said it needed to settle!! Called Frigidaire. They send repair person (compressor broken). Delay after delay, 2 months Still not repaired!! 4 calls to Frigidaire new repair company, still waiting on parts. Do not buy from Frigidaire. They do not stand by their product. Garbage product, Garbage customer service. Purchased June 07, 2025.

Just purchased a freezer, model FFUE2024AW through a local home improvement center. It was delivered five days after purchase, unpacked, plugged in, and after 18 hours not a drop of coolness (much less freeze). After three 'Live Chats' and a call to customer service of the seller, was finally able to learn replacement would come 12 days later. I decided to go with a pickup and return, which wouldn't happen for another 7 days and still leaves over $1K sitting in limbo (the refund will be processed 3-5 business days after pickup). In the meantime, had to buy a small box freezer to preserve my products.

Do not buy a Frigidaire appliance!! We bought a Frigidaire freezer in August of 24. In June of 2025, 10 months later it went out. Since then, we have had to reschedule our life's responsibilities to wait on a technician. Twice it has been a no show. As I write I have been on hold with customer service. They are "sorry for the delay." Because of this we have not been able to freeze our food for the winter. I am contemplating taking legal action for breach of contract.

I ordered a freezer 22 of June. Had an email that said, "it was scheduled for the 30th of June". Nothing happened. Then received an email July the 1st saying, "there's been a delay but agent has picked up your order and at warehouse". Contacted Frigidaire on chat and got the run around that the delivery team has it. Finally on the 11th of July through chat again gave me a number to call. Waited 38 minutes for someone to answer. No one did. Contacted chat again and was given a different number to call. Waited 30 minutes and finally someone answered. Got the run around again and still don't know when my order will be delivered. That person said, "they have to wait for the delivery team to correspond to their request and then contact me".

Was on the site to schedule an appointment to have my freezer looked at being it has frost on the inside top. The seal looks good so not sure why it's doing it. Nobody showed up for the appointment meant that was set up for the 5th of July. I get on the website to chat and I was basically on hold for 45 min. I then get told to call and make my own service appointment with a named company. Do not see any purpose of having to go through them if I have to do the calling. Don't waste your time.

This company is RIDICULOUS! And their products suck! I've been trying to get my freezer repaired since FEBRUARY 2nd (today is 6/30)!!! It only worked for 4 months!!! They have sent out EIGHT (8) service techs, replaced every part that can be replaced and it still doesn't work!!! They supposedly issued a replacement authorization on 6/17 and I am YET to receive a resolution!!!! Still no working freezer.

Bought a professional series freezer. Ha ha professional. The minute it was installed, made ICE once, never made ICE again. Have had technicians out seven times to try to fix the problem. They are service technicians. Have to call Frigidaire tech and ask them what to do. Almost hilarious not like the old days when someone actually cared and would figure out what the problem is. They just keep sending out one part at a time and trying to replace it telling the customer this will fix it and it actually doesn’t and they leave not checking any other part to find the faulty part. Poor poor customer service. You were talk to them on the phone wait until someone picks up after a half hour, then put you on hold then they will save the piece at the very end and rudely hang up