Frigidaire Freezers

About a year I go my family and I purchased the model. Above within one month it went into this automatic defrost and the temperature will not come back. Called repair guy. Got a new compressor. 1 month later once again it did the defrost, temperature does not come back. This time we got new coils and something else. It worked again for a two more months. Had another $2,000 worth of meat in it and it goes into defrost again and doesn't come back. They said it was a motherboard. Well here we are after one year and we are having a yet another defrost dilemma. It done it again and won't come back. The freezer is a lemon. Do not purchase. I repeat do not purchase. I will no longer purchase frigidaire Frigidaire products.

We purchased the column Freezer in 2021, and immediately had leaking issues, which was due to a cracked hose inside the insulation and could not be fixed so we were issued a replacement. 2 replacements has noticeable scratches on the front door when we received them and a 3rd replacement attempt was so bad that it never left their warehouse. We have been arguing with Frigidaire for nearly 18 months now, and were recently told that their policy has a maximum of 3 replacement attempts, and after that point, all they can do is issue a credit. So somehow the company has the inability to successfully deliver a functioning new condition freezer, but because of their ineptitude, the customer has to suffer on a product we paid for. We will never buy another product from Frigidaire.

We purchased this unit 11/18/2020. From the first day it was very noisy when it ran. Now for the last few days it runs continuously and will not shut down. We have been manually adjusting the temp ourselves. I called Frigidaire and they will not offer any help for a 2 year old unit. They did offer to call a repairman of their choosing but after questioning we found out we will have to pay for it. This unit was under $300 so repair seems like a waste of money on something so new. Seems from reading other reviews this company produce disposable products. We will never purchase another Frigidaire product again. Run from this company!

Bought this unit (20 CuFt upright freezer) and slowly filled it as confidence increased. Then suddenly it defrosted entirely over a couple days and lost well over $1200 in food. Have now tried for 3 days to reach the company but every attempt (up to 18 tries now) have resulted in "Sorry we cannot take your call at this time"! It was an expensive unit, was delivered on time but now I have a boat anchor with no way to have it repaired as the company is unresponsive and using an after market repair company does not make sense on a unit only a couple months old that probably will fail again!

We purchased a 20cf upright Frigidaire freezer, model number FFUE2022AW on 1/7/22 at an Electronics Express store. Freezer broke around May 6th 2022, it stopped cooling. Contacted the Electronic Express store where it was purchased. Since it was past 30 days, we were referred to Frigidaire warranty. We contacted them to set up a repair appt. They stated after 3 repair attempts, we could request a refund or replacement. Between May 16th to Sept 1st, we have had 10 scheduled repairs visits with 3 different repair companies. Each time the freezer would work for 3 days and stop getting cold. It lasted a month after the final repair until it broke again on Oct 3rd 2022.

I purchased the 20cCF upright freezer in July 2020. It was on backorder and wasn't delivered due to COVID until 10/26/2020. I was remodeling by the time it was delivered and didn't even get to plug it in until December 2020. I found all my food thawed at the end of July 2021. I called an appliance repair company who came out early August and said the compressor was "dead". I called Frigidaire to see if it was under warranty, since the repair would be basically the cost of a new freezer. However, because the freezer was over 1 year old from date of purchase, it was no longer under warranty. I did not have the extended warranty. However, I was told they would provide a 'one-time courtesy' for the repair, to include parts and labor and Frigidaire sent out another local appliance repair company to my house (not the one I previously used).

I had purchased a brand new freezer (Frigidaire) August 11th (one month ago). It was completely defrosted one day and we threw out EVERYTHING. A service rep informed me that the warranty only covers repairs and food loss is our loss. If you cannot provide food loss compensation to a 1 month old unit, what does that say about your products? Additionally, while attempting to argue my case a "supervisor" (which took me a good 20 min to finally be connected with) she said "goodbye" and hung up two min ago. Horrible service.

I'm a neck cancer survivor and because of radiation treatment to my neck I have no salivary glands. Also from the radiation (equal to about 26,000 X-rays) my sense of taste has changed. Water now tastes like saltwater and trying to drink it actually makes me sick. I have no trouble with ice so consequently I use a LOT of it. Our refrigerator ice maker stopped working last year so we bought an Igloo countertop ice maker thinking it made sense as Igloo is obviously well known for their coolers. It was okay although the filter kept clogging requiring taking it out and cleaning it once a week and mold would grow if it was off more than a few hours.

I purchased my Frigidaire freezer in 2021, it was bigger and more expensive than I wanted to spend but because of the pandemic they were limited options. When the freezer was delivered shut up I filled up with product and within 30 days it broke down. I contacted Frigidaire after 10 days somebody showed up replace the fan and I was told this is a common issue with these freezers and they knew it when they put them in production. Four months later the freezer went down again. When the repair company came out he said a common product was that the master boards go out and that’s the only fix that’s going to stop the problem are they going to do an auto defrost. They sent me the kit. They told me to install it myself or wait another three weeks for them to come back and do their job.

We looked up the possibe cause, and fix, of the frost which has been developing on the ceiling and door in the top right corner. We were surprised to find that others were having the same problem but there is no real fix. The seal seems solid and everything looks OK. We bought the freezer as a scratch and dent. It ran fine for almost 2 months until this happened. Our old freezer lasted 30 year and was also an upright. Very glad we did not buy this one at full price. The others with the same problem were purchased new. Some reviews indicate they attempted to repair the problem, without success.