Frigidaire Freezers Reviews

Frigidaire 20.2 cu freezer - I purchased this freezer on May 24th 2015. It's June 22nd 2015 and I'm stuck with a freezer that doesn't work. They don't stand behind their products. Frigidaire sent out their maintenance people, only they never showed up. I told them to come get it and they still haven't. They said there is nothing more they can do. Don't buy this product.

Purchased a Frigidaire Upright Freezer model GLFH21F8HWJ from Lowes on April 4, 2014 and stopped working 14 months later on June 6, 2015. Contacted Lowes about it. They wanted to know if I had bought their extended warranty and when I said "no", I was told "we are sorry but your freezer is 2 months out of warranty but we can setup a repair at your cost..." The call went to the Philippine Call Center after that. I was told that a repair could be setup 20 days later. I said "what happens to my food in the mean time?" They kept saying over and over "We are so sorry". Got tired of the runaround hung up and contacted a local repair service that responded the very next day. Was told that the defrost heated failed and had to be replaced. Never again will I buy Frigidaire Junk... it made to fail with parts made in China.

We bought a large upright Frigidaire freezer a few years ago because our old chest type was beginning to rust in the garage and we wanted to be sure when it died we had another to depend on. The new freezer has run perfectly up till now. When putting some items in it the other day it stopped running. I didn't think much of it at the time, but it has never kicked back on since. Now all I have in it is thawing out. This is ridiculous for a freezer no older than this one. Frigidaire should be ashamed to sell products with no longer life than this one has had. I don't know if my meats can be saved or not. They are not completely thawed out yet, but all my frozen vegetables are. I am very upset. My rusted freezer is still working great though. Never expected it to be the backup!

The main complaint was ice in my freezer (in-between the door also). I called Badcock to let them know about the problem. So they called the tech out to fix it. Well needless to say, they have been here more than 4 times...still not fixed. The tech called Frigidaire right in front of me before they left my house and the last time the tech told Frigidaire that the problem was unfixable and the freezer at this point needs to be replaced (the freezer is less than a year old). Frigidaire told the tech to sit on the door and make it work, that they do not want to replace, and they also said that it was a manufacture defect that was the problem.

My 21 cu ft Frigidaire upright freezer had a SEALED SYSTEM LEAK after only 4 years of use. It is inside our heated and cooled house and is not often opened as we don't have children in the home. It will cost between $500 and $700 to repair which is not worth it. Frigidaire will not make any concessions to replace or repair. The Frigidaire name no longer implies quality and I will not buy another of their appliances nor will I suggest that friends buy their products.

I bought my dad a medium upright freezer from Sears. My dad is an 83 year old, 100% duty related disabled veteran and bronze star recipient. I bought him this freezer because I thought we could rely on both Sears and Frigidaire. About 15 months after installing it in his apartment where it received light use, it quit freezing one day and he lost all of the food inside. Upon inspection, we realized that there is a tiny pinhole in the coolant line in the back that is corroded. We did nothing to cause this pinhole. It must be a manufacturing problem. I tried to get Sears or Frigidaire to reimburse my dad for his food and to replace the freezer. They have no interest in doing either. While the $300 or so it would cost to replace it may not be a lot of money to them, it is to my dad.

We bought a Frigidaire Freezer for our basement... I cook a lot and freeze quite a bit of food. It comes in handy when I'm rushed. Anyway, I have always taken excellent care of my freezer which is about five years old. In fact, it looks like it just came off the showroom. It just died... probably the compressor. I had to remove much of my excellent food, including my processed organic tomatoes, and squeeze them into my kitchen freezer. I was not planning on this inconvenient and unexpected expense! Really! I treated this freezer like royalty. I expected it to last at least twenty years. Now I have to buy a new one... husband says it will cost too much to fix. This will be so inconvenient.

5 years to the day it went out. Center Point Repair technician came out and said the compressor was broke. Since this was the 2nd appliance in 2 months to go I just could not believe it. So I had my husband locate the 3 of 4 parts that could be the problem and install them. We are waiting to see if it is a minor part. Otherwise based on size, I will need to purchase a Frigidaire again. Service contract only go 5 yrs for $100.00. Warren ** offers coverage on the compressor 10 years. Best Buy has the 12.1 Frigidaire with a "Q" which means a recall. It is just 5 yrs too late.

My Frigidaire which I purchased a few years ago is freezing up in the fridge. Tried lowering the thermostat in fridge, still not working. Can you help please, seems to be a common fault.

My mom bought an upright Frigidaire freezer July 3, 2014... It died on her August 7, 2014. She lost a lot of her food. She is 85 years old. Now we want to know what you can do about this...

I purchased a Frigidaire upright freezer in March 2013. 15 months later it failed. The motor just stopped. Lost more than $500 of food. Called Frigidaire... They wouldn't stand behind their product. Lectured me about extended warranties...the freezer was 15 months old!! Lowe’s wasn't any help either. I went to my local appliance dealer and bought a GE. I will never buy a Frigidaire again and plan to tell anyone who will listen not to waste their money.

Purchased a Frigidaire steel door fridge. Icemaker went out after 48 hours, which is coincidentally the time limit to report a problem. Icemaker took that much time to create 1 box of ice and by the time it was obvious it was not working, my time limit was up. So, I called the store's repair line and got the runaround and called Electrolux /Frigidaire and got on the repairman list. Next the icemaker creates a bridge of ice on the interior of the refrigerator, connecting itself to the back of the fridge. I called and told "BOTH" entities the new problem.

This makes the 2nd one that cracked everywhere on the inside. I worry about poisoning from freon and it's also running all the time and it's been doing this ever since it cracked all inside. I call, they say it's normal, they all do it now. It's making a heck of noise, kick on and off, the same problem I had with the first one. DO NOT BUY A Frigidaire! I will buy a new one but it sure won't be whirlpool or Frigidaire!

This is the 3rd time my Upright freezer Model Number: FFU17FC5CW0 failed and lost everything inside. All the time one "compressor controller", which is a small part made in Mexico is failing. Why the company did not use quality parts in their products? This freezer is listed as commercial freezer. Never in my life I will buy a Frigidaire product and discourage anybody from buying it.

Paid over $800 for upright freezer at Sears. After exactly 2 years, it's no longer working and no warranty. I've thrown out old freezers just to update because they were so old. So disappointed!

We purchased our Frigidaire FFH17f7WH upright freezer on 12/8/08 from our local Best Buy. On 10/11/13, the high freezer temp buzzer went off. After thorough investigation, it was determined that the unit lost Freon, making it not worth repairing. 5 years for the life of a freezer working under ideal conditions? Thankfully, we have a 15-year-old Frigidaire upright freezer that we were able to transfer our food to. After reading the posted reviews, sadly, I have to assume that Frigidaire is no longer a brand I can consider purchasing due to their poor quality.

My freezer is about 7 years old and it has quit. Not a good lifetime for a deep freeze.

My mother owns a Frigidaire freezer that leaves a water stream on and off every month or so. She has an extended warranty and the guy comes out and does very little and it's good for another few months. That's not that bad but recently I've been hearing a buzzing sound in the kitchen and was afraid wiring in the walls was going bad. Couldn't figure out where the noise was coming from. This lasted a few weeks until a few days ago I awoke to an electrical burning smell. I went down to the kitchen and couldn't find where it was coming from. Decided to unplug the freezer and called contractor that redid kitchen to check wiring. He told me wall wiring should be good and to try plugging freezer back in to see if smell returned. Few hours later, plugged back in and small flame and smoke came out back of freezer. Glad I caught the smell before fire caught wood panel behind freezer. Serviceman came today and said relay had shorted out. Kind of afraid to have the unit repaired but will watch it closely. It is 10 years old but my mother keeps renewing service contract so will keep fingers crossed.

Bought the freezer 4/21/07 from Lowe's. Died June '13. No way a freezer should last only 6 years! Lost a few hundred dollars' worth of food.

Bought an upright freezer 11 months ago. About 3 months ago, the freezer started making a terrible noise, which stopped after about an hour. Then the temp started dropping in the freezer. Called numbers from 12-month warranty info and finally got a local repairman who came out within 4 hours, went right to the electronic control panel which was defective. Said it was a common problem. I lost most of the sweet items (ice cream, frozen berries, etc) but saved meats. After changing out the panel, the unit would not circulate and he determined that the fan was frozen (something about the defrost cycle) so we had to unload all the items while he got things thawed out. He was great and did his job.

Had this freezer for 32 months and the repairman says exchanger and evaporator system is gone. To replace this $549.00 freezer is going to now cost me $600.00. The dealer I have done a lot of business with says his hands are tied because Frigidaire will not work with them. Called Frigidaire and all they said is that is why we sell extended warranties!!!!!!! Are you kidding, freezers only have a year warranty on them which I was unaware of. Do not buy this freezer. It is a junk and no one will help you.

Local store delivered a brand spanking new Frigidaire freezer to us. The fan noise from the first minute it was plugged in is horrific. Store told me to contact Frigidaire, who had me contact a repairman. Repairman replaced fan/motor assy, but no change. I can't talk on the phone in the same room as freezer. That is loud! No appliance should be this noisy. Goodbye, Frigidaire! PLEASE BEWARE of this inferior product.

I also purchased a Frigidaire freezer in 2010, expecting many years of use but was sadly disappointed. In 2012, approximately 2 years after purchase, my freezer began to cool at the temperature of a refrigerator. I called Frigidaire and was told they could not help me. After consulting a repairman, I was informed it was not worth repairing. I had to throw out a lot of food because unfortunately I couldn't afford another freezer. I stumbled upon this site to explore the reviews on this freezer. After reading all these reviews, I see I'm not the only one that got burned by Frigidaire! I will not buy another Frigidaire product!

I purchased a Frigidaire upright freezer in 3/2010 and now the freezer has stopped working. I contacted the company, the Electrolux group, and they went through the whole "since you did not purchase the extended warranty, unfortunately there is nothing they can do..." You would think that such a big ticket item would last more that 33 months. Shame on you for not being understanding enough to want to help someone who purchased your products. I am sure I am not the first person that Frigidaire has not even tried to help. There will not be another purchase by me with this company.

I bought a Frigidaire freezer 3 and 1/2 years ago and it went out. I bought another one (stupid me). The new one is less than three months old and now it has gone out. I am tired of running frozen food around to neighbors. I will never buy another Frigidaire product again!

As of this writing, I'm contacting the Georgia state attorney general, as well as the Better Business Bureau. I bought a 24.9 cubic foot chest freezer (Frigidaire) online on 5/13/10 from US-ABC Appliance. I bought an extended warranty with your company contract ** coverage through 5/13/2013. On or around 7/3/2012-7/4/2012, the freezer failed (the alarm went off, the compressor overheating and temperature rising past 32 F). I called the extended warranty line, which gave me two "authorized" service people (under the first work order number **). The first one, Dellostritto, in Auburn, NY was unavailable. I called and was put on hold for 10 minutes, then got an auto voicemail telling me the company would be closed all week.

I have a freezer that is less than a year old. It died while under warranty and while the technician confirmed that it was a manufacturing defect, Frigidaire completely washes its hands of the $300 worth of lost food. I know that they indicate in their warranty information that they do not cover food spoilage, but just because they say it is so, it doesn't mean it is so. The statement is self-serving. It is not law.

I purchased a Frigidaire model # LFFH21F7HWG on 6/26/2011 at Lowe’s in Antioch. In mid-December we started noticing problems, (although I had mentioned all along that the freezer ran continually and for an Energy Star this seemed funny). We had it filled completely with vegetables we had put up from our garden along with some meat. I specifically purchased an enclosed model with an alarm as we were planning to put our butchered steer in it in the spring. I called Lowe’s who sent out the repair tech, who ordered the parts and repaired it within approximately a 2 week period. I was not dissatisfied at all with Lowe’s Customer Service.

My "top quality" upright Frigidaire freezer quit working after only 2 months. At least $600 worth of food had to be discarded due to spoilage. Frigidaire says they are only responsible for repairs, even if the freezer was only 2 months old. Top Quality! Hardly! I have a Frigidaire stove and fridge at the lake that has never really worked properly. I should have known better than to buy another Frigidaire appliance.

I purchased model number LFFH17F7HWG upright freezer on 03/05/2012. It's working, and I'm now on the third one. With the first one, I had problems with the electronic control board; with second one, it would freeze then get hot. So I'm glad I didn't put food in or would have over $400 in damage food. The manager at Antioch Lowe's offered me the next step up in the Frigidaire Freezer and said we could try this one and that if it does not work, they can pick it up and give me my money back. Frigidaire needs to make sure their products work correctly before customers buy them. I really feel someone needs to check into this matter.

All electrical components on freezer side stopped working except compressor. Light, ice maker, water and ice dispenser on door. Repair man claimed it's a wiring harness at the bottom of the refrigerator that is lying in bottom of drain pan saturated and shorted out he claims Frigidaire is well aware of this problem but refuses to do any recalls. He also stated that evidently, the compressor will go out. He said the light turns off on the freezer side determines the defrosting of the freezer and will cause the frost free freezing to go bad.

I purchased model # FFU17M7HW upright freezer. The delivery was same day by Trail Appliances. From the start, the door was defective! The level was on spec as per best practice. I fought to open door all the time. Then, it was adjusted by service. Now it was leaking all the time. The second serviceman told me to lock the door and watch it. He was ordering a new door under warranty (this has happened before). Every time I asked either Canadian office or the US, they said they did not know anything about appliances and call for service. US office is full of hillbillies. They should play a tel/web message: No one's home, no one knows, and no one cares. Goodbye to you all.

In January 2011, I purchased a Frigidaire upright freezer from Lowe's, including a four year Extended Protection Plan (EPP). Upon returning from a weekend away from our home, we realized that the freezer had stopped working. We called Lowe's Service Advantage (the Lowe's division that provides EPP support), who immediately scheduled a repair appointment. I was also advised that, because of my four year EPP purchase, Lowe's would provide reimbursement for up to $250.00 of lost goods as a result of the freezer failing.

I have a Frigidaire Model FGHT2146KP0, without ice maker, which I purchased from Lowe's on September 2010. The freezer continues to build up large amounts of frost, iceberg style. I have had 3 service calls from 3 different Lowe's service providers. The problem is still not fixed. The first 2 servicemen didn't seem to be the least bit interested in fixing the problem. The 3rd one was genuinely concerned, but still did not fix the problem. My old Whirlpool refrigerator lasted 20 years without one service call. I am disgusted with the quality of this new appliance. I am waiting for another service visit from the aforementioned 3rd serviceman, who has ordered a gasket that he thinks will solve the problem. We'll see.

I bought the freezer in December 2010 and, within less than 5 months, I have lost all the food in the freezer due to the electronic control board. The power never went off and the socket had power the whole time. The electronic part went bad and never warned us of anything going bad, to give us enough time to get the food to another freezer. So, I called Frigidaire and their response, "We are sorry and we will mail you $25 to cover some of your food." We lost $223.85. Thank God we hadn't stocked it full! We lost everything to house fire last August and now we lost all food in freezer due to a bad part. The service guys just told me happens with this freezer! This is not the 1st he has seen or changed, and has changed multiple times on some of them? Why sell something so unreliable?

I purchased a Frigidaire Upright Freezer, Model LFFU17F5HW from Lowe's on 30 Jan 2011. The freezer was delivered on 31 Jan 2011 and I filled it with $1050 worth of grass-fed beef on 1 Feb 2011. I set the alarm and the freezer temperature on the electronic door panel on that same day. Over the next 3 weeks, I accessed the freezer on 04 Feb, 12 Feb, and 19 Feb to retrieve frozen meat from it and it appeared to be working fine. On 26 Feb 2011, when I went to the freezer to take out meat, I discovered blood leaking out of the bottom and pooled on the floor and upon opening the door, all I had was a stinking, thawed, dripping, bloody mess of meat inside. The outside electronic panel on the freezer door was black - no display at all. At no time did the freezer alarm ever sound to alert me to a problem with this freezer.

I purchased an upright freezer that quit working, model number LFFH21F7HW. It's only 4 months old. I then checked out reviews at the website and it's noted that out of 31 people only 13 will recommend this. I've seen many similar problems as mine. This freezer is made like junk.

I have a Frigidaire GLFU1767FW upright freezer that is 3 years old. It has the electronic temperature controls on the door. From opening and closing the door (normal use), the enclosed wire that goes to the door was damaged. I had repair service out and they informed me that since the door for that model is a molded door, they can't replace the wire. They have to replace the whole door.

I bought a Frigidaire top freezer 2 years ago from Aaron's and it is not working now. It runs but the freezer is all thawed and inside the refrigerator is warm. I paid almost $1500.00 for this. I am very upset with this and Aaron's will not do anything about it for us. I will never buy another Frigidaire item again.

I bought an upright Frigidaire freezer from best buy less then a year ago. After a couple of months, the door would night close. The seal wasn't holding. Then just the other day, I noticed the freezer was making a loud noise. I opened the door and all my food had defrosted. I had about $500.00 worth. I called Customer service. The lady said, I would have to wait till Saturday for a service visit. What about my food, I said. It has all defrosted and I don't know how long. Sir, she said. You should have bought our extended warranty. Would you have sent a service person tonight. No, she said. It would still be Saturday.

I hardly know where to begin; I am so disappointed in your product and customer service. The problem is a minor one, a plastic part broke in my ice maker and now ice cubes fall back in the tray causing the motor to grind away trying to push the jammed ice through. I tried to call and get a warranty person to come and look at it, but one said that he didn't service my zip code and the other was a fax machine. That is when I called customer service. Five times. The first time was useless; I was put on hold while the customer rep "called" the two numbers. The call was dropped, I first thought no big deal it happens, so I called back the next day and got a hold of a different rep.

I purchased a Frigidaire upright freezer four years ago and this will be the third time in four years that the compressor has went out. Luckily, my wife caught it in time or we would have lost around $500 worth of beef that we purchased a month ago. I think I have purchased a very inferior product. We have lost beef before.

I purchased upright Frigidaire freezer at Lowe's on December 28, 2007. It ran all the time and when warm weather came, ice from the top of the door starts falling down on my head. Frost was building up on the top of the door and because it was above my head, I had not noticed it. After months of hassle with Frigidaire and delays waiting for parts, it was repaired on December 16, 2008. Now is July 2009 and the door will not stay closed even with tape on it. Trying to contact Frigidaire is a round robin of press this which lead to call this and then press this and call this. You never get anyone on the line. I have sent them an e-mail. I will follow up with a letter in a couple of days.

We purchased a Frigidaire refrigerator from an appliance store in April of 2009. On June 28, we noticed that everything in the freezer was defrosted. The repairman came on June 30 and found that the compressor, the motor and the blade were all broken. This fridge is 2 months old! Fortunately, the fridge is still under warranty, but we will be without a freezer for at least a week and we lost all of the food that was in there.

I bought a Frigidaire chest freezer 4 years ago. It started a fire. I was told that it is not under warranty for that. If a product starting a fire is NOT under warranty, what is?

When I opened the door I was highly upset because the whole cow was ruined. Lowe's gave me a refund on the freezer but I feel like I should be compesated for my 585.00 worth of beef.

I have been without a freezer for over 30 days. It is the holidays when most people use their freezer. Frigidaire has made no attempt to get my freezer repaired nor seem to be concerned their authorized repair company is incompetent and not customer focused.