Frigidaire Freezers Reviews

I bought. Freezer Frigidaire model FFUE2022AWO. From the get go it’s frosting especially on top two shelfs. Can’t reach their customer service but once in a blue moon and no help to them! So I called for a service man, locally, he said the door inside is bent near the seal. Nothing we did but many come that way. I hate Frigidaire and will never buy or recommend their products. Now it’s costing me 300 plus tax to get a new door. I will use GE from now on. I finally reached FRIGIDAIRE customer service today and he even suggested I buy the door from Amazon and it would be cheaper. There is nothing wrong with the seal. It’s the inside part of the door that is bent and allows air inside. Do not buy Frigidaire.

Tried for 3 years to get freezer fixed. Stopped running 2 yrs 5 months ago. Repair service has attempted to repair at least three times. Frigidaire cannot fix their own product. Had to buy competitor's product to get a working freezer. Frigidaire keeps telling me to get service repairmen to fix, but last one said it would never work. Contacted Frigidaire, they said to get serviceman to repair. They'll not honor their 3 yr extended warranty. And continue to give a run-a-round. Don't buy Frigidaire products they are no good.

Bought 3 stand up freezers (16 feet) early 2021, built in October 2020. Compressor in 1 broke down, cost of replacement almost as much as buying a new freezer. Unfortunately warranty is only 1 year (My mistake. Should have checked before as I would not have bought with such a flimsy warranty). Frigidaire takes the view (legally correct) that it is not their problem. My recommendation, stay away from products of this company, clearly they have no confidence in their products and will not stand by them.

About a year I go my family and I purchased the model. Above within one month it went into this automatic defrost and the temperature will not come back. Called repair guy. Got a new compressor. 1 month later once again it did the defrost, temperature does not come back. This time we got new coils and something else. It worked again for a two more months. Had another $2,000 worth of meat in it and it goes into defrost again and doesn't come back. They said it was a motherboard. Well here we are after one year and we are having a yet another defrost dilemma. It done it again and won't come back. The freezer is a lemon. Do not purchase. I repeat do not purchase. I will no longer purchase frigidaire Frigidaire products.

We purchased the column Freezer in 2021, and immediately had leaking issues, which was due to a cracked hose inside the insulation and could not be fixed so we were issued a replacement. 2 replacements has noticeable scratches on the front door when we received them and a 3rd replacement attempt was so bad that it never left their warehouse. We have been arguing with Frigidaire for nearly 18 months now, and were recently told that their policy has a maximum of 3 replacement attempts, and after that point, all they can do is issue a credit. So somehow the company has the inability to successfully deliver a functioning new condition freezer, but because of their ineptitude, the customer has to suffer on a product we paid for. We will never buy another product from Frigidaire.

We purchased this unit 11/18/2020. From the first day it was very noisy when it ran. Now for the last few days it runs continuously and will not shut down. We have been manually adjusting the temp ourselves. I called Frigidaire and they will not offer any help for a 2 year old unit. They did offer to call a repairman of their choosing but after questioning we found out we will have to pay for it. This unit was under $300 so repair seems like a waste of money on something so new. Seems from reading other reviews this company produce disposable products. We will never purchase another Frigidaire product again. Run from this company!

Bought this unit (20 CuFt upright freezer) and slowly filled it as confidence increased. Then suddenly it defrosted entirely over a couple days and lost well over $1200 in food. Have now tried for 3 days to reach the company but every attempt (up to 18 tries now) have resulted in "Sorry we cannot take your call at this time"! It was an expensive unit, was delivered on time but now I have a boat anchor with no way to have it repaired as the company is unresponsive and using an after market repair company does not make sense on a unit only a couple months old that probably will fail again!

We purchased a 20cf upright Frigidaire freezer, model number FFUE2022AW on 1/7/22 at an Electronics Express store. Freezer broke around May 6th 2022, it stopped cooling. Contacted the Electronic Express store where it was purchased. Since it was past 30 days, we were referred to Frigidaire warranty. We contacted them to set up a repair appt. They stated after 3 repair attempts, we could request a refund or replacement. Between May 16th to Sept 1st, we have had 10 scheduled repairs visits with 3 different repair companies. Each time the freezer would work for 3 days and stop getting cold. It lasted a month after the final repair until it broke again on Oct 3rd 2022.

I purchased the 20cCF upright freezer in July 2020. It was on backorder and wasn't delivered due to COVID until 10/26/2020. I was remodeling by the time it was delivered and didn't even get to plug it in until December 2020. I found all my food thawed at the end of July 2021. I called an appliance repair company who came out early August and said the compressor was "dead". I called Frigidaire to see if it was under warranty, since the repair would be basically the cost of a new freezer. However, because the freezer was over 1 year old from date of purchase, it was no longer under warranty. I did not have the extended warranty. However, I was told they would provide a 'one-time courtesy' for the repair, to include parts and labor and Frigidaire sent out another local appliance repair company to my house (not the one I previously used).

I had purchased a brand new freezer (Frigidaire) August 11th (one month ago). It was completely defrosted one day and we threw out EVERYTHING. A service rep informed me that the warranty only covers repairs and food loss is our loss. If you cannot provide food loss compensation to a 1 month old unit, what does that say about your products? Additionally, while attempting to argue my case a "supervisor" (which took me a good 20 min to finally be connected with) she said "goodbye" and hung up two min ago. Horrible service.

I'm a neck cancer survivor and because of radiation treatment to my neck I have no salivary glands. Also from the radiation (equal to about 26,000 X-rays) my sense of taste has changed. Water now tastes like saltwater and trying to drink it actually makes me sick. I have no trouble with ice so consequently I use a LOT of it. Our refrigerator ice maker stopped working last year so we bought an Igloo countertop ice maker thinking it made sense as Igloo is obviously well known for their coolers. It was okay although the filter kept clogging requiring taking it out and cleaning it once a week and mold would grow if it was off more than a few hours.

I purchased my Frigidaire freezer in 2021, it was bigger and more expensive than I wanted to spend but because of the pandemic they were limited options. When the freezer was delivered shut up I filled up with product and within 30 days it broke down. I contacted Frigidaire after 10 days somebody showed up replace the fan and I was told this is a common issue with these freezers and they knew it when they put them in production. Four months later the freezer went down again. When the repair company came out he said a common product was that the master boards go out and that’s the only fix that’s going to stop the problem are they going to do an auto defrost. They sent me the kit. They told me to install it myself or wait another three weeks for them to come back and do their job.

We looked up the possibe cause, and fix, of the frost which has been developing on the ceiling and door in the top right corner. We were surprised to find that others were having the same problem but there is no real fix. The seal seems solid and everything looks OK. We bought the freezer as a scratch and dent. It ran fine for almost 2 months until this happened. Our old freezer lasted 30 year and was also an upright. Very glad we did not buy this one at full price. The others with the same problem were purchased new. Some reviews indicate they attempted to repair the problem, without success.

May-2020, we brought a large chest freezer. Always felt not cold enough but it is first time to use this product. Around 1 year, we saw lots ice on the bottom but we don't know that is an quality issue, so cleaned the ice and throw lots food. Less than 2 years, totally like room temptation inside of this junk freezer. Called the appliance repair service and was told it is cheaper to buy a new one! Called this junk company and nobody answer the call!! A big junk in home! Never brought or used this no quality junk!! Look the inside design: no way to organize the food and so difficulty to pick up what you need. This junk no quality, no any brain and no relationship with design. Stop to waste your money on it!! Will not buy any this brand related any product anymore.

I purchased a stainless steel upright freezer April 25, 2022. It was delivered May 5th. It stopped freezing May 15, 2022. YES 10 days after purchase it stopped working. I'm a senior and have to work to pay my bills. I lost 3 months of food. I don't trust this freezer and am trying to return it to Appliances Connection. Left a message May 20 2022, haven't heard back. Looks like I lost 900.00 too. I'm beyond sick.

5/22/21 bought freezer. 7/07/21 stopped working, service person looked at it on 07/13/21. Took until August for replacement parts to arrive: fan motor, fan seal, drain kit, wrapcover, vent cover. Lost over $800. in food. 4/07/22 temp control stopped working and it is not even a year old service person can not come out until 4/12/21 $500 in food to be thrown out this time. This is totally not acceptable as I was told when the man fix everything in August that this has happened with all of the model #FFFU20F2VW0. That is why I had to wait so long for my replacement parts and my food could not be saved.

We bought a upright freezer from Home Depot in December of 2020. By February of 2021 it quit freezing. We had a hassle getting a warranty repair on it and took 2 months to get a repairman to look at it. Then it took another 10 months to get the parts to fix it. The original door was warped from the factory and when we got a new one it was dented from shipping. So for 10 months no working freezer and had to store our food in a old freezer from 1980, which is rusty and still working, I'm glad I saved it out behind the wood shed instead of taking it to the landfill. Now after 5 months of working the great Frigidaire doesn't freeze again. Home Depot won't reimburse us for selling a ** product and says it's Frigidaire product and they won't reimburse us either. I think everyone that has one of these Frigidaire freezers should make a class action lawsuit against Frigidaire and get reimbursed the full amount for buying a ** product that doesn't work!

I purchased this freezer in 2020, in September it stopped freezing, Repair company claimed that these freezers weren't build to be in the (Cold Climate) my garage, I LIVE IN FL. It did fix until Months after and it made a clunking noise. You can hear it inside over any other noise, they came out and put a (Casing to stop it blamed that on heat). Then Janurary 22 they came out and put a (Different casing/part) because of Cold. It was clunking this time it didn't fix problem, so now here in March 2022 I am waiting on a part. Service company doesn't answer phone, Fridgidaire has tried to reach them as have I with multiple messages/people calling.

Suffered through 3 30 min, on hold phone calls with Custom service. The repairman assigned has been very unreliable. He has stood us up several times and will not return phone calls. He said freezer needs a new fan motor, which he said was a common problem with this freezer. Our freezer is about 9 mo. Old. Frigidaire customer service has been very little help.

A relative bought a Frigidaire freezer, broke down a few months later, spent countless hours on the phone trying to resolve issue to no avail. Five repairman and nine parts later and still not fixed and they finally decided to do buyback but they have never received money! This company is horrible! They finally contacted an attorney to get it resolved!

I bought this freezer from HD last year on 12/22/20. Shortly after, the interior lights stopped working - this was the first service call. The technician came out and discovered a switch went bad and replaced it. The unit was running well for a few months but then during July we started to hear the unit beeping and the LED indicator light continuously flashed. I kept trying to close the door to make it stop beeping but that didn't work.

This is my 2nd review of this product. This is an update. My last review was July 2021. This freezer that I purchased in Jan. 2021 from Home Depot is no good. I have read other people's reviews and see I am not the only one with the problem. The last time the repairman came out in August he just melted the ice around the fan and put the panel back on. Today the freezer has iced up again. In August I asked for a refund from customer service. Never heard back from them after being told they would send my request to the replacement review board. I called customer service today. They did not give me any info regarding my request from August. I was told that they have to send a repairperson out again to evaluate the problem and that it has to be a Frigidaire repairperson. Couldn't get an appt until Oct. 4. This company is the worst. Do not buy any Frigidaire products!!

I bought the freezer and it was delivered in late February. It work fine until July 4th weekend. Then everything started to thaw from the top down. I was directed to a local appliance repair shop and they installed the repair kit as this has been a known problem of ice from the defrost cycle getting into the fan area and freezing the fan up. Lost most of my food that time. The fix appeared to work until the middle of September, fan must have frozen up and now it doesn’t work. Parts will have to be ordered for this repair. More food lost. The repair man said they have repaired over 700 of these. Frigidaire fix your design issues and do not sell more units until you do. Can I ever trust this freezer will work like it is suppose to?

Freezer only bought 6 months ago and started to having issues. 3 months later and been seen by incompetent repair man under Frigidaire warranty 6 times, it is still not fixed (and Electrolux/Frigidaire will not send you a new unit, let alone up their game to finish the issue). Now I've complained to electrolux/frigidaire customer service about my freezer still not fix, they will hang up a phone in you and leave you to limbo what's their next approach gonna be. Plus you need to be in the phone line for an hour before you can get hold of these people, and still they don't have any answer on how to resolve my freezer issue. TERRIBLE, no way I'm buying from them again. If you want some headache and money lost from buying a crappy appliance, then buy electrolux/frigidaire brand.

Do Not Buy. This Frigidaire upright freezer has been the worst I have ever had! Bought in June 2020 and in July 2020, it stopped working. I lost food and hours later after unplugging and plugging it in it started up again. Why, I have no idea? Happened again in November of 2020! Lost food again, had to distribute food throughout my neighbourhood to save what we could. Thank goodness for good neighbours! Repairman came out replaced motherboard and sensor. He said little can go wrong with these freezers. I beg to differ.

We purchased the 20cu ft Frigidaire freezer because we bought a 1/2 of farm fed beef and pig to put in it. We received the freezer and turned it on with no issues. We left to go on vacation for 1 week came back and found all of our food was thawed and warm. We called the store where it was purchased and they sent a service person out and found that the freezer had started working again and even froze the water that was left in freezer as test. The service tech said the issue was the door was warped and needed to be replaced.

Found out there is recall on this unit. Parts on backorder. Customer service is overloaded. Must call back often to even get in queue for a call back. Two weeks and still no freezer. Model # FFFU20F2VW0. Lamp went out also. It's a $50 item? Got them so send me a replacement and it doesn't work either.

We bought a new freezer in April 2021 and didn’t receive it until the middle part of May. As of July it started have problems and making a very loud noise and getting worse day by day and getting louder. I tried for weeks to get ahold of Frigidaire and was on hold forever and then would try back and the answering machine would say due to high call volumes they couldn’t take my call and I would get hung up on. I have $2000 worth of meat in there and I’m afraid it’s going to go out. I tried to write a review the other day and was told it couldn’t be filed because my problems weren’t adequate.

I would not advise anyone to buy this Frigidaire freezer, or any of their products. The freezer was bought from Home Depot at the end of April and started having problems 1 week ago. Customer Service was called, they heard the bad noise it was making, became alarmed and said they would get right away. They could only get one 2 days away, on Friday morning. Thursday afternoon, I get a call that the repair person cannot come until the following Wed. When asked why, they said Frigidaire contracts repair companies and when they, Frigidaire, contacts the repair companies dispatch for the appt Frigidaire then does not get the paperwork to the repair company in an efficient, so the appt could be lost, which it was.

So disgusted with having to call repairman. This is last straw, putting it out with trash. Compant not helpful, just keep calling repairman. Asked for replacement, they refuse, Lost too much food already from failure of freezer. Won't even try to sell because I wouldnt give this problem to someone else

I purchased a Frigidaire upright freezer in Jan. 2021. In April the fan was making a lot of noise like it was hitting something. I called Frigidaire since it was still under warranty. Got a call back from Electrolux the parent company. I was told to troubleshoot it myself first then call them back. I could not get to the fan without taking off the back panel inside so I called back. A serviceperson came out a week later, took off the panel and said that ice had built up by the fan and behind the temp control knob. He needed to get parts to add to the area. He took the ice off and said it will probably happen again until he can fix it. He ordered the parts and they were on back order.

Let it be known.... Never ever order or purchase a Frigidaire appliance!!! They have the worst customer service dept ever... They will not even accept phone calls because they are too busy and their website is completely unusable. The freezer broke down after less than 3 months. And they won't fix it even though it's on warranty!!!!

Have had this freezer for about 10 years. It has been such a good freezer and never has given us trouble. We bought it at Lowe’s and had it delivered. I love the fact it beeps if the door is ajar. Leaves us scratching our heads till we find out where the beeping is coming from as this happens so seldom.

Had my for years held up. I love to cook. Always have food on hand. My family and friends used it. Had others in the past. I found out Frigidaire was the for my needs. Love it. Will be the only one for me. My brother-in-law has one in his basement.

This is an upright freezer with coolant coils under every shelf. It stays very cold and freezes new food quickly. I've had it 7 years now and it is trouble free, unlike the ever-cheaper made chest freezers. Highly recommend.

We have a Frigidaire gas stove and love it and it has been wonderful for us and no problems. So we found this freezer and liked the features and the price so we bought it and so far it’s been great.

Needed to replace a 25 year old, old faithful chest freezer - too expensive to buy old freon anymore. Went to the orange big box mart knowing which model and price I wanted (a 25 ft3 chest that was on sale). Because of COVID, they were out of stock on the sale item but they did have a 27 ft3 chest that was a floor model they would sell me at a discounted price. The unit works well and is much more thrifty on electricity.

Overall the Frigidaire brand is good, however I previously had a Sub-Zero. Frigidaire is less prone to breakdown and service is much less than Sub-Zero. Frigidaire consumes less energy. It has some alarms that makes it comfortable to clean.

This is our second Frigidaire freezer and I am very satisfied with it. The first one had a design flaw and it did not last long. We had it for 4 years, but we had purchased an extended warranty on it when it was bought. The company that tried to fix it, couldn't so it was replaced under the warranty. This one is going on 7 years old and no problems. We keep it in the garage and it works just fine. It is a stand up one and it has plenty of room in it. I would recommend it to anyone who needs a freezer.

As an appliance technician, I recommend the Chest Freezers, Frigidaire, they are the most reliable and the ones that I have repaired the least for their durability and quality. It is important to choose a freezer with these characteristics due to the importance of keeping frozen food in good condition and avoiding moments of panic when freezers have failures. Low consumption and silent operation.

As chest freezers go I'm not totally stoked at the quality, more like 3.5 stars. But the size was huge 24cf, the price is right, it's frost free & highly energy efficient so the annoyances are of the functional design. The door doesn't open all the way & doesn't stay open, the door won't close if you fill up the provided baskets even to the top of them. These would be easy changes during manufacturing.

Use to be great now average in performance and reliability. Needs improvement. If they continue this way they will be bankrupt by the end of 2022. There use to be a time they were the best. Hope they do better.

Long-time quality, this unit has been with us since we bought our house back in 2011 and remains cold, sturdy, and roomy. It's got the bottom freezer and gives a lot of space in the fridge, providing enough room for our fresh groceries, along with cooked items that need to be maintained. It's stainless steel so it doesn't damage easily and is easy to clean.

In this day and age of buy throw away and buy again; this freezer has been running strong for many years. AWESOME probably never own another like it. Not a single issue or problem noted. One of our best investments.

Terrible Customer Support. I purchased this 20 cu ft freezer from Costco in October. In less than a month and a half, the freezer was no longer working and the temp inside was above 0. The temp control knob would not adjust and I was desperate to get help from Frigidaire to get a technician out before losing a 100 lbs of meat. Frigidaire could not be reached by phone nor could messages be left due to high volume of calls for several days. They did not respond to my email to this day. Not once was I able to speak to a representative. Thankfully it was below zero where I live and was able to keep food in coolers before it spoiled.

The Frigidaire freezer was delivered June 1, 2020. It stopped working July 3rd, 2020 (a holiday). As of today, November 2nd, 2020 I have a non-working upright freezer sitting in my garage. It was ordered through Homedepot.com. Home Depot locally and Home Depot.com will not take responsibility for this miserable product. Frigidaire refers me to Electrolux and Electrolux does not respond. I've disputed the charge on my credit card. Electrolux has 30 days to respond to the dispute. Each time Electrolux has responded a few days before the 30 day deadline and I have to start the entire process over. Home Depot locally will charge a $200 restocking fee if I return the unit to them. I've had two repair companies look at this piece of junk and both have said it is defective and poorly manufactured.

Home Depot did respond, and I did receive a refund. These Electrolux/Frigidaire freezers should be recalled by the company. And Home Depot should stop selling them. Thank you Consumer Affairs for being here to help!

09-06-2020. Purchased in May 2020, failed in mid August, technician came out, melted ice on circulation fan. Lost a lot of food which Frigidaire won’t cover. Today, same exact issue, circulating fan failed, causing temp to rise to 40 degrees. Labor Day weekend, no Emergency number. MORE SPOILED FOOD FOR A SECOND TIME!!! Called for service and recorded message ended call due to large call volume. When I finally got through they set me up for a second repair service tomorrow, Wednesday 09-09-20, then the repair Company called me to tell me “yeah, that’s not going to happen” and rescheduled several days later. THERE IS A PROBLEM WITH THIS MODEL AND A RECALL NEEDS TO BE ISSUED!!!

We purchased a Frigidaire freezer in 2015, now today the freezer stopped freezing last week 2020. We lost about 400.00 worth of products, repairman came out, cost us 68.00, for him to come out, he said since it was a sealed system, the repair would be about 1600.00, which is twice what we paid for it. We are very disappointed, will never trust Frigidaire again!!

I purchased my 20 cubic foot upright freezer on 3/22/2020 and on 5/10/2020 it stopped freezing the upper 2 levels of the freezer, I lost about 1K in food. I called Frigidaire on 5/11/2020 and after 52 tries I was able to talk to someone. They scheduled us with a local repair shop to come out and look at it. They came out and said it was the fan that stopped working. On 5/18 they fixed the fan and on 5/20 it stopped freezing the upper levels again, and I lost more food. Called Frigidaire again and they scheduled the repair again for 5/26. That repair shop denied the repair. Frigidaire reschedule with a different repair shop for 6/1. They came out and looked at the freezer and said 3 parts went bad. On 6/25 I was told that the main control board was on back order with no ETA.

I purchased a Upright Freezer Frigidaire Model FFF20F2QWC - This Freezer worked good for a little over a year but then the compressor just quit. The Warranty is only one year. What a rip off only got a little over a year's use out of it. I purchased it brand new from Home Depot online. This is very cheaply made garbage. Frigidaire is conning people by putting in super cheap components in their cooling systems.

I bought a freezer in April 2020, its stop working in June 2020. Call customer service. They told me in two weeks, they send the claim to local dealer, for replacement. But till today dealer (Bricks North Battleford) didn't receive any information about my claim. Try to call back 1800 number and it's useless. What a waste of time and money...

I purchased this upright freezer about two years ago. One day last week I opened the unit and noticed frost on the upper level. When I checked the door, I noticed that the gasket on the upper right corner was loose. I called ABT in Illinois where I had made the purchase and was told to push the gasket back into place. I did so, but the frost is still there. I am very frustrated as this is still a new item. It is appalling that manufacturers/stores can get away with selling these lemons.

My advice: if offered a choice of a Frigidaire or some other brand, choose the other brand. We bought a brand new upright freezer on June 23 from a store that we have been doing business with for over 15 years. Had it delivered, and when plugged in, the freezer lights came on, you could hear the fan working, but it never got cold to temp of a refrigerator, much less to the freezing point.

Bought a Frigidaire 22 cuft upright freezer from Home Depot. It was delivered May 7, 2020. It stopped freezing on the top 2 shelves and the door on May 10, 2020. Called Home Depot. They said call Frigidaire. It took me 2 days to finally get to a person at Frigidaire. I told them the freezer was 3 days old when it failed and the should send me another one. Instead they sent a repairman from Goodman on the May 14, 2020. He got it working. The Freezer failed again on May 17. Called Goodman directly; they said they could not return to “repair that piece of junk” without a work order from Frigidaire.

***I wish I had read all of the negative reviews on Home Depot's website prior to purchasing this freezer. I believe them all to be true from what I have witnessed. In short: 1) Poor product 2) Terrible customer service. So here is what happened in my case. I purchased this freezer online from Home Depot. This unit failed within 3 days of receiving it. It stopped cooling. I contacted Home Depot, they directed me to contact Frigidaire support. Frigidaire sent out a technician; he said the control board is dead and it will take 3 to 10 business days to get the part.

8/20/18 - Purchased Frigidaire Upright Freezer at NEBRASKA FURNITURE MAR. June 2019- Compressor failed - $600.00 food lost. March 2020 - Compressor failed again - $500.00 food lost. MY EXPERIENCE IS NOT UNCOMMON! After the 1st failure, I did some research and learned how many problems people have with all Frigidaire products. The really bad thing is NEBRASKA FURNITURE MART knows about the problems but continues to sell them to their customers. I contacted top mgmt at Electroxlux (parent company) and their 'consumer advocate' Rita was hateful and rude. NO CUSTOMER SERVICE from Frigidaire. I would avoid any Electrolux (parent company) including GE, SAMSUNG, WHIRLPOOL, FRIGIDAIRE and ELECTROLUX.

Bought Frigidaire upright freezer 2017. Not even 3 years old. Stopped freezing! Just lost at least $400 dollars in groceries. Extremely disappointed with the lifespan of this item. Will not purchase this brand again.

I bought a freezer along with several other Frigidaire appliances. They sent me something in the mail to buy extended warranties which I did cost me 75. Dollars the check was cashed. The freezer stopped working. The compressor was faulty (the main working component). They have no record of my warranty purchase. They agree it is a faulty part they used when making the unit and don't care. I have lost food, freezer, 75 dollars for a bogus extended waranty. Buyer beware.

It has been a nightmare from day one, delivered on 8/12/2019 ... both in suffering from compressor's constant running loud noise and dealing with Karl's Appliance & Frigidaire customer services. Karl's said it's not responsible for sold and delivered me a defect appliance. Told me to deal with manufacturer directly:"Frigidaire made a bad product, not us. You need to deal with them."

I bought an upright freezer in part 2017. By November 2018 it stopped freezing, I called the store and they informed me that it was under warranty and they will send someone to fix it. Here we are 10 months later with the same problem. I called PC Richards, they told me the warranty is up and I had to call Frigidaire. I called and I was told that they cannot help me because I do not have the extended warranty.

Ordered a freezer from Home Depot on July 1st. Received it dead on July 10th. Had to wait for a replacement until July 18th. This freezer was dented. Frigidaire ships their appliances to the contracted delivery company, as Home Depot does not have a warehouse. Home Depot told me to call Frigidaire for a little credit. Frigidaire refused to provide any sort of credit. Do not order appliances from Home Depot.

Purchased the Frigidaire upright 16.6 freezer on December 9/2016. Bought a 5 year extended warranty (luckily). It failed first time on December 23/2017 full of Christmas baking and due to the holidays it wasn’t repaired for a month. Tech said it was the cycling switch and also commented they always go. It's their most common problem. Well last night it quit working for the second time August 1/2019 again full of food and all spoiled. Made a mistake buying another Frigidaire product. Have had nothing but issues with every product I’ve ever bought of theirs. Non of their products have lasted more than 5 years right from the highest quality washer/dryer to the electric range, fridge, freezer, etc etc. Buyer beware. Check with their affiliated companies too before you buy. Their other names are made with exactly the same parts. (Maytag, Frigidaire, Whirlpool, Amana, GE, etc etc). Do your research people.

This Frigidaire freezer that I bought about 2 weeks ago and the top of the freezer formed ice on it p about 2" x 8" and this is "frost free". Which freezer I should buy and take this one back. I was told that maybe a GE, Whirlpool. I would like to buy a Kenmore - what do you think?

My Frigidaire upright freezer model LFFH17F3QW is only one month old. It quit working. It is under warranty. I got the names of repair people closest to me off Frigidaire website. The repair people cannot do a repair without a work order from Frigidaire. Frigidaire keeps telling me they cannot answer at this time. Then they hang up. I've called numerous times. Even on hold they never answer.

Bought spring 2015 and died spring of 2019. 4 years. From the current reviews I am surmising quality is diminishing with newer makes starting in 2015. Sad because used to have a quality name. I need to replace and am limited to brands in my area so it really is a shame. Quality has lost out all together and several sales people have told us to only expect 5 years from a freezer. The one we had before the 2015 purchase was bought in 1985 and finally quit in 2015.... Just saying, it would be nice to be sold equipment made with pride and integrity instead of a fast food fast buck mentality.

I purchased our Frigidaire upright, frost-free freezer about 7 years ago. It has been working fine the entire time. It's a medium size, not huge, not small. I like the temperature setting display on the front, and the door lock. They make a series of freezers for Kenmore that, as far as I can tell, are exactly the same except for the nameplate.

Bought this freezer 4 years ago. Did not think I needed an extended warranty as my old freezer was still working good after 20 years. Just did not trust it anymore. Yesterday, freezer was making a loud noise and quit working. Call Frigidaire and they said nothing could be done as it was out of the 1 year warranty. Repair cost is estimated at more than a new one. I will buy a replacement, but it will not be a Frigidaire.

Frigidaire freezer failed before the 1st year was up. 3000.00 worth of beef gone, Frigidaire says to make a claim on insurance, they won't pay for what their crappy appliance caused. Frigidaire wants to put a new part on, won't extend their warranty from date of new part for a year and expects me to trust them with another beef! Disgusting customer service!

4/3/19 Just got our new upright Frigidaire freezer. The freezer works fine internally but in order to open it the seal is so tight and there are no rubber brakes to hold freezer in place. I have to brace myself and yank a few times and the freezer moves across the floor with each yank. I then have to move the freezer back into place after getting the food out. I am 5'-5" 148 LBS, I'm not weak. My husband is 6'-2", 225 LBS and he too has to brace and yank it open. The technician came out but didn't know what to do. He said he never saw anything like it. Has anyone else experienced this?

Purchased Frigidaire Frost-free upright Freezer 1-16-11. Contract #** - Serial # WB05041114 - Model # LFFH21F7HW. Have continued to purchase the extended warranty since it was purchased. About the middle of last year I started having a large amount of ice collect in the front top and on the top of the door and left side of door. THOSE ARE THE ONLY PLACES. They set me up with 2 of the service companies that handle their warranty and they were no shows/no confirmation of appt. AL Power did finally show up (3rd company) the first week of Dec, end of Dec, and beginning of January and serviceman was told by Electrolux tech that there was nothing else they could do cause "it was due to humidity and heat". HOW STRANGE THAT FOR 7 YRS I HAD NO PROBLEM AND IT'S NOT ICING UP IN THE ENTIRE FREEZER JUST THOSE 2 SPOTS.

We have a Frigidaire upright freezer model FFU11FK0DW0 that we bought in 2004. It still works great. We use it for our homemade dog food. We just bought another one today, model FFFU14F2QWR, for the human food. I hope it works as well as the old one.

I will never buy another Frigidaire product, they are poorly made, cheap, and not meant to last. We bought a fridge freezer, after 13 months the fan broke down (1 month after the warranty expired). We paid for a new fan to be installed. 2 months later that fan broke down. 2 months after that the second replacement fan broke down... all the replacement fans were Frigidaire manufactured. After losing a couple of thousand dollars in groceries we are going to replace this 18 month old piece of worthless **.

Very disappointed with the gasket around the freezer, too loose and allows air to enter freezer. I had the year warranty and repairman from Gerhard’s in Malvern Pa replaced the gasket but repair was never done right and now a year later is loose again. Ice crystals form in the freezer and this is not energy efficient. I think Frigidaire refrigerator is a shoddy brand and I will not buy it again. I also have the gas stove and it is turning out to be a dud, after 1 year, the broiler quit working and power preheat option keeps dinging every minute while it is heating up. I have nothing good to say about Frigidaire. The company keeps sending me extension plans on a service warranty, they must know how desperate buyers are for repairs.

It works great to start but over time the gasket on the door started to leak. But all in all it's a really nice freezer for a large family and I liked the fact that we could lock it.

Small doesn't hold enough food for the week or month. Could be bigger but then it's a side by side. It's just too small all in all. It doesn't hold enough food for a family of five.

Love the freezer, best choice we made. We had to sell it though when we moved south but it is with family who uses it regularly and loves it just as much as we did.

When I purchased my freezer, I was looking at size, price and my needs. The only issue is in the dethawing process and being able to get to the bottom when adding new food so I can rotate what I have. I have to defrost twice a year but the freezer has been great. It's 5 years old and runs like new to this day.

Frigidaire Freezers have great value, performance and customer service. Size and operation are more than adequate. Appearance is remarkable, great storage, preservation of food items to be commended. Will stay loyal to the brand. Great job.

I wanted a simple chest freezer for my bulk meat orders and sauces. This Frigidaire freezer fit the bill. I was able to get it quickly and delivered directly to my home.

The freezer is about 6 years old and the exterior control panel has been replaced two times. It is kept on a closed in porch much like a garage. I’m disappointed in its reliability.

We bought this Frigidaire refrigerator freezer back in 2011. We've had it for almost 6 years and we have not had a problem with it at all.

Never had a problem other than the water running over from the ice and water dispenser. This could be because I have an older model, but it has lasted for years.

I truly like this freezer. It held a pretty good temp through several days of power loss from a hurricane. I would recommend it to anyone. I really appreciate the inside light as our freezer is in a breezeway and a bit dark.

We bought this freezer from Sears 20 years ago and it still works great. Helps us buy healthy foods in bulk, cook and freeze what we don't eat for later use, and eat less convenience foods that are unhealthy.

I purchased a Frigidaire freezer and right before the first year warranty was to expire, the freezer quit working. I lost a whole freezer full of food. The repairs were made and I took out another warranty. The next year the same thing. I have kept a warranty on this freezer for as long as I have owned it, which has been 9 years. So far the freezer has gone on the "blink" 4 times and 4 times I have lost everything. Believe me, I will never buy another Frigidaire freezer again.

It's a great product, I chose this brand because my family uses it. I have use it for 20+ yrs with no complaints. I would recommend it to everyone I know simply because it's a reliable product.

I feel this freezer is a very good buy. It is very spacious and durable. It is very cost efficient. There is a power indicator light space for tall things and wide items and very quiet.

I grow and freeze a lot of vegetables and buy or kill a lot of meat (hogs, steers, venison etc.) so I need a lot of room for everything. I bought this freezer to replace my small chest freezer. I think this one is @ 16.6 cubic feet. Performance wise, I'm happy with it, it didn't increase my electric bill much (Energy Star!) and what I freeze in it stays frozen. I've had it about 2 1/2 years and have had no break downs. If I had it to do over again, I'd have bought a larger freezer though. I'm happy with it.

We lost hundreds of dollars worth of fish, oysters, shrimp, salmon and pre-cooked meals - My wife noticed a puddle of water on the floor around the freezer, only to open it and find everything 1/2 thawed out already. She called in an appliance service person, only to be told that it may cost as much as $800.00 to fix. That is what we paid for this 20 cu ft upright freezer. Did not even last 3 years. Can someone please recommend an alternative brand that may last longer. This is our second Frigidaire to stop working.

It freezes very well, it's easy to clean and maintain, I love it and would recommend this product to my friends and family. Some of my friends already have one.

The first 6 months I had go replace the computer board. I had to go a week and a half with no refrigerator and lost all my food. I changed the water filter when indicated on the refrigerator and the indication light never went off.

I have a large upright freezer that is capable of freezing at a programmable temperature of -10 to 10 degrees Fahrenheit. I really like my freezer and refrigerator both made by Frigidaire except the door handle on my freezer broke off and I can’t seem to get it to stay on.

It works. It keeps frozen foods cold and frozen, it does what it's suppose to do and the unit is well over a decade old is still working just fine.

Upright 17.2 CF freezer is easy to defrost when needed - about every 18 mos or so. Also, easy to find food quickly. Wish there were pull-out baskets on a track to keep food more grouped and easier to reach.

We have a Frigidaire upright freezer installed in our garage for about 4 years and so far no problems. It's working fine as of now and we keep meats and frozen vegetables in it mostly.

The Frigidaire freezer fits perfectly in my kitchen corner and I never had any problems with it. I would highly recommend it to everyone. Please continue making them.

It's only 3 years old and it seems like every time you open the door, it starts to run. It has lately been making a high pitched noise when running, which in my experience from the last one, means it may be on its last legs already.

Out of all the freezers we've had, the Frigidaire freezer withstood anything it was subjected to. Moves, cold and hot weather we still have it and it's been 10 years.

Medium sized chest freezer, hums along at a whisper with no problems after five years... Ice buildup is minimal even after 5 years. I have not noticed much of an increase in electric bill.

I like the freezer. It works well. But the make up or aesthetics of the freezer could be improved. Also, the inside space cam be situated better to use for storage. But I would purchased again.

A Frigidaire french door - freezer on the bottom unit replaced our old side by side fridge. Can't say enough good things about this one. Love it!

The freezer compartment doesn't keep the foods frozen. I can't keep ice cream anymore. Foods frozen thaw out then refreeze and spoil meats. I purchased the refrigerator on Frigidaire's reputation. The whole refrigerator and freezer is not sealed well. It is difficult to close the doors airtight. Just closing the doors is not enough. I have to double check if the doors are really locked. The deli drawer is on the inconvenient left side, cannot be moved.

I was looking at freezer because the one I have is not big enough for the family. I was looking at all of them but the Frigidaire to me was the best buy because of the size. It was not too big or too small. It was the right size. I also got a real good deal on the freezer so I bought it. I am very happy that I could find me a freezer that was the price that I could afford.

It's a nice freezer overall. Sadly, we had it a year and my husband had to change the thermostat because it went out, and the defrost timer because it constantly made a clicking sound when it came on. Thankfully he is a handyman...

Great value for your money, this is pretty much the same as an Electrolux freezer for substantially less money... highly recommended.

The rubber seal that surrounds the perimeter of the door will not stay in place. So the Fridge/Freezer doesn't stay at an optimal temperature. The appliance is only one year old.

For the most part, I am more happy with my freezer than not. It keeps things nice and cold and it is nice to look at. The only complaint I really have is that it looks bigger than it really is. I am forever trying to squeeze that last 2 or 3 items into it because I can’t resist a sale.

I had a very positive experience with Frigidaire. Great experience with their products, including the freezer. I love all their products. Good quality, durable, good size, nice design, adjustable temperature. Always amazing value for the price. But maybe they could include wheels to make it easier to move it around if needed.

I do a lot of hunting and fishing and this freezer is a life saver. I'm not worried about losing any of my meat. The freezer works fine and keeps my stuff safe for quite a while.

It was an older freezer, but seemed rather plain. However, it did work quite well for many years, so that outweighs the looks in my opinion. When we got rid of it, it wasn't because it didn't work well anymore - it was because we moved to a smaller place and did not have room for it. I imagine the people who purchased it got many more years of use out of it.

I like the fact that Frigidaire Freezers are durable and has many shelves. I like the fact that it automatic defrost and that you can adjust the temperature for the freezer and the refrigerator. However, I don't like that the drawers get stuck. I also don't like the fact that you have to guess which temperature to put the freezer on. Sometimes stuff in the freezer gets freezer burned. Still, I essentially like the brand. It's a very good brand and I have had this same refrigerator for about 14 years now.

Love the Frigidaire freezer. It's well-built and generally holds up and is an ok size for my liking. I would buy this one. Love the design colors but need more variety of colors and big buttons.

I have had my Frigidaire freezer for about 10 yrs. I have never had any trouble with it. When we have a power outage it never affects it. Power comes back on and so does the freezer. I have had nothing but good luck from Frigidaire appliances. If for some reason I will need any new appliances in the future they will definitely be Frigidaire.

I always like Frigidaire fridges because of their wide selection and vast capabilities. Not only does the freezer freeze well, it has huge storage space too! My family loves this brand and will only trust this brand. It doesn't stop there with refrigerators. There are also air conditioners, and other small appliances we own which are also of the same brand. This is a trustworthy brand. And it never disappoints.

Frigidaire has been a very reliable freezer that has good storage capacity and meets our family's needs. The shelves are spread apart through to allow for storage of large items like turkey and pizza. The door has additional storage space. It runs quietly and doesn't take up a huge amount of space. However, the freezer is hard to defrost and it takes a long time to get ice build up of the coils. The freezer needs to be defrosted a couple times a year depending on how much you open it. Other than that, It has been moved two times and has lasted almost 20 years with no problems.

Good value for price. It is a stainless steel model and runs quiet. Seems energy efficient and keep food at right temperature. Easy to move and clean behind it.

I like the compacted size with a deep base for better placement in my home without taking up half a room. It does not need to be defrosted and the great seals saved my groceries when we lost power temporarily. However, the plug was an issue I had. When I unpacked it the plug parts were pushed together. I just wish there was a plug cover or something to keep the plug set up from being smashed in transit. But all in all I love Frigidaire. It keeps my food frozen and does not need a lot of maintenancing. I will be continuing to buy this brand for the rest of my life.

I have never had any problems with my Frigidaire freezer that I have owned for the past 8 years. I keep a lot of meat in my freezer and it has never let me down.

It doesn't require defrosting the inside and it has a tight door seal. When the power goes off, it stays cold for at least 48 hours. It runs quietly and doesn't run up my electric bill. The temperature controls are easy access and cannot be accidentally changed. However, I would like shelves or baskets in the freezer. It is hard to have to dig go the bottom for smaller items that fall down to the bottom. The inside shape makes the compartment smaller at the bottom, which makes it harder to put larger items in the bottom. Nevertheless, I have owned my freezer for 12 years and never had a single problem. It has continued to keep things frozen. It is still energy efficient and quiet. The surfaces are all easy to clean as well.

I have had numerous Frigidaire appliances before and they have all worked exceptionally well. It is well manufactured, good warranty, never had a problem with temperature or startup and everything stays frozen. Easy to use and maintain, reliable and have never had an issue with any of them. I have one outside my house for venison and it is airtight. Stands up to snow and harsh weather. Has never leaked or malfunctioned. The features are great and I am happy all the way around.

I have owned this Frigidaire freezer for 11 years so far and have moved it from one house to another and it is still going strong. It sits in a shed that sometimes gets below 0 degrees and above 90 degrees in the summertime. I like that it came with two baskets and it is very easy to defrost and the temperature controls are located conveniently in the back at easy angle to get to. Overall, I'm a very happy customer and I'm impressed with how long I have had this product with no problems.

I like the quality of the freezer. It holds a lot of foods and is efficient. It also keeps everything super cold and fresh. I am also happy with the fridge size, as it's a two in one. However, it's a little difficult to organize sometimes and I wish it had more drawers. The ice maker is a little in the way sometimes. It's in a somewhat inconvenient location and the switch keeps getting turned by the foods in the freezer. Also, the tray sometimes overfills and that causes some issues when cleaning out the freezer. But overall, I like Frigidaire and it works really well. It's one of the better brands I've tried. Other than the ice maker, it's been fantastic.

I like how deep the storage space is and the built-in bins for storing smaller items. I also like that the unit doesn't take up much space, so it gives me flexibility in where I keep it in my house. However, I'd like wheels on the bottom so it is easier to move around. It might also be nice to see something like this in a stainless steel finish. Even so, I've had nothing but good experiences with Frigidaire products. Anything I have purchased from this company has lasted a long time and has given me few - if any - problems. It's the brand I routinely look for when shopping for large appliances.

I love the classic color and texture of the Frigidaire Freezer. However, the size of the freezer could have been larger so that we could fit more frozen items inside of it. But other than that, the freezer is easy to use and is not controlled by technology so I also admire that since most freezers that are manufactured today have too much technology involved and that can make the use of the freezer more complicated. I was able to purchase it at a reasonable price! My experience with the Frigidaire Freezer has been wonderful! My freezer has last me a long time, so I appreciate the good quality. I will definitely be buying more kitchen appliances from this brand because they respect their customers and make sure that we enjoy whatever product we have purchased.

My experience with Frigidaire has been pretty good. I like that it is stainless steel and it is pretty durable. It also holds a lot of food and the ice and water dispenser comes in handy. I also like the color scheme with the metal, it just goes great. However, I don't like that if it is hit you could see the dent clearly. I also don't like that sometimes the food I buy doesn't all fit in the fridge. And I also don't like when the ice machine clogs up and just stops working. Other than that, I occasionally buy things from Frigidaire as it is durable and the products last longer than expected.

Frigidaire is the US consumer and commercial home appliances brand subsidiary of European parent company Electrolux. This Brand is top brand and very useful. This should be recommend to friends and also family. Taking care of foods and wins. However, there should be some more space at the top, also cost should be a little bit lower, Sectioned should organized more, Make Fonts Bigger. This very sometimes changing setting is time consuming to it. Even so, the Refrigerator is the best experience of an actually freezing cooling that I've have in forever, Truly other people would buy this for themselves or even others.

Frigidaire Freezer was a bit bulky and difficult to navigate the stairs to the basement but has performed excellently. The door opens easily without sticking and it freezes without ice forming on the contents or surfaces of the freezer itself and has been a hardworking freezer for our family ever since of the freezer itself. The only thing that I dislike about it is that it was heavy. But we have enjoyed buying bulk meat items so that we do not have to get down to the basement for this as often as we once did cumbersome. I would highly recommend this brand to all of my friends and family.

I enjoy Frigidaire Freezers. We have had this freezer for over ten years and relied on it during power outages and most recently to store my breast milk for our twins. I like its extra storage and love the fact that it has held up for ten years as we got it for our wedding gift. Through 3 moves, twin boys and bags and bags of breast milk it has held up. Although was pleased with this product I would love a extra compartment on the bottom for storage. Other than that have no complaints about this product.

Great refrigeration and keeps items cold. However, it uses a lot of power and it is a bit noisy for my taste. Nevertheless, I feel it was a good decision to own this product. The price was fairly reasonable and on pair with the other units I was looking into maybe even a little cheaper. Overall it was a good experience and possible will be purchasing one in the near future. We will have to wait and see if the price is right.

I bought this fridge 'cause I liked the price and the fact that it had a side by side option. I like that it has lots of room and the color options. Also, I like the space offered and that it has temperature controls for the freezer and fridge. But I don't like how the freezer door pops open sometimes when you close the fridge side. I also don't like how the fridge looks in general. I hate the bottom of the fridge and that the temperature control doesn't always seem to work.

I purchased the Frigidaire Freezer after moving from New Orleans after Hurricane Katrina and had limited income and no job so I had to go with appliances that were lower priced. The brand is ok but is not really my favorite. I like the ice machine in the door and being able to see what is on each shelf and I like the smaller areas for storage in the door. I like that the Frigidaire Freezer is a side-by-side and is roomy. However, I wish the seal worked a bit better and was not so expensive to replace. I also wish the areas around the ice machine and water on the door were easier to clean and that the tray in that area was removable in order to clean better.

Low price, keeps items cold and not freezer burnt longer. It is a good brand with lots of room inside and takes up little space compared to others. However, it should be more resistant to ice build up so don't gotta do ice every so often. Should also have different compartments to put meat in one area and frozen veggies in another to make it more organized. Other than that, Frigidaire is like the energizer bunny. Just keep going and going and going. So it last forever. Since was a kid mainly used same brand cause it reliable.

I bought a brand new state of the art Standing freezer that is three point five cubic meters in size, is easy open top lid with firm grip handle and great seal and roomy. However, the partitioning inside is oddly shaped with one side higher than the other but not deep enough for a lot of food to sit there without falling into other area. But overall love my standing freezer. It has been an outstanding purchase and allowed me to buy my food in bulk and snap freeze healthy things and make cooking easier for me.

Bought a Frigidaire freezer 4 yrs ago. 1st one we had owned. Temp. started climbing and we called tech to come check. He said it needed Freon because it was low? He said system had a leak after 4 yrs. Was going to cost almost 1/2 price of new freezer. We elected to purchase new freezer. We bought same model and same size because only had specific area we could put it. Used new freezer 4 yrs & 4 mos. and same thing happened. Same situation. So we go shopping again. New freezer to be delivered today but guess what, it ain't no Frigidaire. Called Frigidaire corporate office to complain but they really don't care.

I've had a refrigerator from Frigidaire in the past so I decided to buy the stand alone freezer. It seems to work really well and keeps things at a consistent temperature. It is small and compact, but is designed well that it seems like it has enough room. It has baskets and places to put additional items to make them easily accessible. I wish it was a little more energy efficient because it does seem to use a lot of electricity. I couldn't do without it though to keep my meat, ice and frozen foods.

We absolutely love our Frigidaire frost-free freezer! It is a larger upright model, wonderfully laid out, and has never failed us! We love its operation and how the shelving is arranged. Absolutely the best frost-free freezer on the market! They shouldn't change a thing! It is a brand you can trust! Frigidaire, while being a well-known manufacturer of quality products, is the best! We recommend it to all of our friends!

I have used refrigerators and freezers of this brand for years. It is very reliable and very long lasting, also it has many convenient features for the average housewife. I like the simple thermostat that is easy to program, also the power outage technology that keeps food frozen for more than two days, among other things. But the weight and size of the freezer are not convenient for the space I have available, they should have more models of different sizes. Another problem I have is that it is not as cost efficient as the brand claims to be.

I purchased a Frigidaire freezer in 1994 from the defunct Heilig-Meyers small department store. I don't know the exact measurements but I'm 5'10 and the freezer is at least 8 inches taller than me and about 36 inches in width. It's kinda huge!! I have never, ever had this freezer serviced!! I defrost about every 6 months and other than a slight separation in the top of the door where the rubber seal meets the door, I've had no problems with this freezer. At this point this freezer is 24 yrs old!! My mother's Frigidaire freezer was purchased in the early 70's and I carried that freezer with me to my new residence when I moved into my own home. It didn't conk out until 1994 when I purchased my new freezer. I don't know why these freezers are not lasting the way that they used to but Frigidaire used to be the superior brand. Clearly a lot has changed with their parts and service in the last 20 yrs!!! I dread the day when my freezer stops working!!

Frigidaire is a very good reliable appliance for a decent price. I like the size, color, and the amount of space that I have with it. It holds all my food and keeps it nice and cold. But this product is heavy. Other than that, I would highly recommend this product to other people such as family, friends, and acquaintances. I love it.

I like the compartments inside of the fridge and I also enjoy the option to get ice from the fridge or take ice from the bottom drawer. They provide an overall good experience however, as with anything there is room for improvement. I wish there was more attention to detail involved in the products. And I wish that the material on the doors and pull handles was less likely to show fingerprints or handprints as that is a constant issue for me and I find myself cleaning the surface several times a day which is bothersome. I also wish it was easier to access the back of it in the event that things fall behind the bins on the bottom freezer. It could be easier to clean and the bins could be made a little more sturdy. Also, the ice maker could be more sophisticated and innovative in terms of making more ice faster.

The pricing is good and it works well for me. It keeps my food fresh and cold. And I'm allowed to change the temperature on it if I need to. I like everything about this brand and I don't plan on changing the brand I am currently using. It's a brand I trust and would recommend to others.

I am very pleased with my Frigidaire freezer. I like that is self defrost and it is easy to clean up. I love the basket in it. It is just a simple freezer that holds a lot of food. It is all I need to hold everything for 3 months supply of food. I would like it to be bigger but I do not have room. I like my freezer and I would buy another if I need to.

Frigidaire is reliable, it comes with a warranty that I know I can depend on if something breaks. Also it's a known brand, so I feel it's more trustworthy. The only complaint is to have more freezer space. Whenever I make extras, I like to freeze it for leftovers, and often there is not enough room. My overall experience with my freezer has been positive for the most part and I haven't had any major problems since I bought it.

I can store a lot in Frigidaire Freezer and it doesn't take up much room, it has side shelves so I can store things in it and take it out if needed to be. I like the color and the size and how it fits perfectly in the space I need it to be. I like how I can clean it easily and it's the right color for my kitchen. But I'm short and it's kind of deep so getting all the way to the bottom is hard for me to do. I wish there was a way to get in it without having to feel like I am falling into it, if they could make a big basket for the whole entire freezer that would help tremendously for short people like me. But I feel it was a great investment and I like how the energy efficiency has helped on my electric bill, I recommend it to my family and friends.

I have had a good experience with this brand. The unit I bought has good space in the freezer, good tray to separate items in the freezer, stays cold and saves a lot of energy. There's also good aesthetic on the outside of the freezer. However, I wish it had an ice maker. Feel like this should be a standard feature for fridges. I also wish that there were different storage areas for different foods. But Frigidaire seems to be reliable and I would buy one of their better models. Maybe one that has an ice maker feature.

I just recently moved into a house with a Frigidaire freezer and so far it has been great! It keeps my frozen goods frozen but doesn't cost me an arm and a leg on my electric bill each month. I like that it has lots of shelves in the door and inside the freezer so I can more easily keep my food organized. I have a certain way I place food in the freezer and even when it's super full it still doesn't look cluttered, thanks to the shelves. My freezer is a little bit small, but it hasn't posed too much of an issue so far. But I wish it was a bit bigger to make fitting large items like frozen meats in it more easily.

It works well. Moreover, it has a ton of space. Very helpful. I use it a lot. I love it, very nice choice of freezer. Does not over freeze or under freeze, not sure what I would do without my freezer. I have always had a good experience. However, cheaper and smaller would improve it very much. Also, I don't like how it is hard to find the brands anymore.

My overall experience with the Frigidaire freezer is good. I have a Frigidaire freezer for about a year so far. It manages to stay cold for a long time even after a storm knocks the power out for a few hours and that is a very good thing! The ice maker makes ice quickly too. I also like the stainless steel look on the outside of the freezer. There is enough space in the freezer for what I need however, I would like it more if it was a little more space and that would be nice so I do not have to go grocery shopping as much. It would also be better if it had more lighting in it. It is a little dark every time I go into the freezer and try to get something out of it.

I like the water and ice dispenser, and the lock/unlock feature on the fridge. I also like the filter and how it tells us when it is due to be changed. It has been a decent experience other than our freezer not making ice anymore. These freezers should be easier to figure out when there is a problem. I would love for my ice maker to work. Also, the freezer shelves are too small and the freezer compartment is too thin. More space would be nice. And everything sticks to the bottom if it was wet in the least bit and it is a pain to clean. Other than that it is a good freezer.

I really like Frigidaire Freezers. They are easy to clean and the surfaces are easy to wipe off. I like that the shelves are removable too. I like the good temperature control and I also like that most of them are easy to repair if they break. Although they last a long time and very dependable, more space on shelves would be nice. And I wish that the freezers had more space because I like to buy my meat and freezer foods in bulk due to be having a big family. But my family has been using this brand all of my life. I especially enjoy the variety of colors and shapes of the refrigerators. They also have a high resale value when or if I happen to sell mine.

I have a history with Frigidaire appliances. This is inclusive of both a refrigerator and a stove. It's nice to have a brand that you can rely. It certainly makes the entire purchasing process an easier one. However, the last refrigerator I purchased had a problem with the doors sealing. It was obviously fixed, but more QA prior to distribution to the stores or from the factory to the customer may help. But my experience has been a wonderful one so far. I have been given no reason to believe I'll be disappointed moving forward. I do recommend it to friends when they are shopping for big appliances. I love the product and will buy it again.

It has worked flawlessly since I first bought it. It's new and innovative from a reputable brand and has lots of space to put my food in and it always keeps it frozen. It has an ice maker in it that works really good too. I recommend it to anyone who is looking for a top of the line freezer.

I have had great experience with this freezer. It has a lot of room in it and runs really quiet. It doesn't run much and keeps my food frozen solid all the time. It does a great job and I would recommend this appliance to anyone. But next freezer purchase will be a larger one.

I have had several products made by Frigidaire and have always been satisfied with the product, performance and the cost of it. They have an excellent pay plan. I like all the features on this brand. It really keeps the food frozen and is easy on the electric bill and there are settings that make that a really economical feature.

I love the size of the upright freezer. It holds a tremendous amount of food. When my organization has a picnic for 150 people, the food is stored in my freezer. But it is not frost free and takes some effort to defrost it. It takes a long time to defrost and also leaves a mess with the melted ice. It is a very old freezer and was purchased second hand. It has, however, been a godsend for my family and friends. Especially for the aforementioned picnics which are held three times a year. We can also utilize it whenever we see items on sale, we know we can stock up.

They have made durable and excellent products. The door seals well and low energy usage. Down at the bottom, a small green indicator light serves as a helpful reminder that the freezer is on and working. On the left side by the door handle, you'll find the Frigidaire' only extra feature: a door lock. The temperature is very good and has the appropriate freezer levels. Gets very cold. But wish that it did not frost over as easily or at all. Also have a self-cleaning function and make the exterior fingerprint and dirt proof or resistant.

I have had a great experience with this brand. It has worked consistently since I have had this freezer. I like its space saving features. The design is good and that it is large enough to hold everything I keep in it. It keeps things cold, frozen and consistent.

Keeps my food at right temp for freezing. Does not build up ice that has to be defrosted too fast. Storage space is big enough for monthly stock ups. Easy to retrieve anything I need to take out from it. Does not take up a lot of room, and does what it is intended for. If I had to replace it I would buy the same brand. Have recommended this brand to family and friends. They have looked into this brand and some have purchased the same brand and are happy with their purchase.

It’s great and it’s a brand that has been around for a while. It doesn't disappoint. This freezer is the perfect size and the upright size makes it great for organization. Space-saving upright freezer perfect for small spaces. Just the right amount of space for me. Easy to move and no fuss easy to use. It keeps the food frozen and I haven't noticed a change in our electric bill! I hope it last a long time. It works as advertise but maybe a thermometer inside so I can see the temp in it. But as long as it works it keeps me happy.

Excellent experience with this brand. I always had this brand and I like it a lot. It is very solid and I never had issues. That is high quality and it can live for years. Also, I like the capacity to do ice, crushed or in cubes. They have a good capacity too and I can organize as I want inside. But they could improve the design, I always find not enough options for what I like visually. Even if they can improve this, I prefer a solid fridge and not so pretty than a pretty that is death after 2 months. Otherwise I would highly recommend it for anyone who is looking a durable fridge.

My experience with this freezer has been nothing but a great experience. The freezer is very simple and it has worked well for the time period that I have had it. I always have plenty of room for my food that I use it for. I like the size which is a good feature and it serves all my purposes that I purchased it for.

Frigidaire has sent out no less than 5 repairmen to fix the freezer that has been bad from the start. The thing is broken again. Most of the food has gone bad. They will not do anything to right this except make us wait 3 days or more for a repair. I will never do business with them again. We wasted about 700 dollars and 5 days off of our jobs and the problem is still not fixed.

Frigidaire FFFU14F2QW. We purchased this freezer late in 2016. It has begun leaking puddles of water all over the floor. We have to keep bath towels down to prevent the water from draining into and ruining the molding in our kitchen. The problem began gradually and is now an almost daily occurrence. There also seems to be some sort of problem during the frost free defrost cycle because we have noticed that the food inside seems to be warming up and then refreezing creating freezer burn. We have checked all controls and it is set according to Frigidaire's recommendations. We have checked the manual and this problem is not listed in troubleshooting. Called Frigidaire and were told, "Hmmm, I don't know there is nothing in the manual. Call a service man."

Freezer, Model #LFFH17F3QWA failed after 2.5 years. Lost all the food. No support, no options, just tough luck and “is there anything else I can (not) help you with today?” Last Frigidaire I ever buy and would recommend anyone reading this do the same.

In Aug 2016 I purchased a Frigidaire upright freezer from Sears. I thought it would be a quality product and last for years and years. I stuck to a basic model without all the electronic gizmos, keep it simple and should be less trouble. Well in month 14 October 2017, I noticed some items were a little soft. I thought it may be defrosting. Next day I noticed the freezer never shut off. I could hear it keep humming. The sides were at room temperature, normally the side gets slightly warm when the freezer is cooling. I read the troubleshooting guides. Checked the thermostat, Working correctly. Checked for the evaporator to be frozen over, it was not. Verified it is not in defrost cycle and stuck, it was not. Reset the defrost to cooling, the compressor is getting voltage but not running, checked the capacitors, passed test.

I purchased an upright Frigidaire freezer (model LFFH17F3QWC) from Lowe's the day after Black Friday. After getting the unit delivered and set up I let it run continuously for a week. When I went to fill the freezer I found that it never cooled (it was 70 degrees inside the freezer). After going through Frigidaire's customer service they sent out a repair technician. He assessed exactly what I advised on the phone... that the unit was plugged in and running, but not cooling. I was told they would have to come back to find the refrigerant leak and repair it.

Purchased a 21 cubic ft Frigidaire Upright Freezers 2 years ago from Lowe’s. We unfortunately did not buy an extended warranty because we thought "freezers last forever". We were so wrong. Freezer stopped freezing, we called Frigidaire and never received a callback. Called a repairman and he couldn't schedule us for another 2 days. Repairman came out and said the compressor was out, it was much too small for such a big freezer and the compressor was overworked. He said that's how they can call it energy efficient. The repair cost would be over the original cost of the freezer. So, 100.00 into the repairman, 700.00 for the freezer and about 900.00 worth of spoiled food. I made several more calls to Frigidaire & actually spoke with a real person, they said the manager would call back. Surprise, no callback. I'm surprised a company can operate like this and still stay in business! We will never buy another Frigidaire product. Buyer beware!!!

Bought extended warranties on Frigidaire fridge and gas range. What good is spending all the extra $$$ on these products when they tell you the repairs/parts that are needed "are not covered" over and over again. Very disappointed with this service. Reps from company not customer friendly either! Will never buy Frigidaire products & warranty service again. BUYERS BEWARE!!!

Bought a rather expensive commercial freezer, it's 3 years old. Earlier this year it quit cooling, replaced a couple parts (about $100) and it worked like a charm. A couple months later, quit cooling again. Fortunately we were home and we didn't lose much. Ran into town and bought a Kenmore residential freezer that was in stock. Keep in mind this freezer gets light use. I contacted Frigidaire customer service and they frankly don't care because it's out of warranty. DO NOT BUY FRIGIDAIRE PRODUCTS!

Frigidaire Gallery Side by Side Model FGHS2631PF4A - We bought this fridge less than a year ago. The bottom two freezer shelves are not sturdy at all due to an apparent design flaw. The brackets which holds the weight of the wire bin are supposed to also hold the weight of the shelf above it. In my opinion that is too much stress on one set of brackets even if you only have a few items on the shelf and in the basket. The brackets for the bottom two shelves in my fridge are bent because of this flaw. I called Frigidaire today for service on the unit and hopefully they will be able to fix the problem. However, I'm wary that they won't fix it based on other reviews that I've read.

I purchased a Frigidaire Upright freezer FFFH17F4QW on 7/28/15. I had an immediate problem within a week with the door seal leaking. I called Best Buy where I purchased the freezer. BB said to call Frigidaire. Frigidaire sent a local repair guy. The local guy said that the Frigidaire service department would only let him apply silicone to seal the new freezer door (putting bead on the freezer frame that the door closes on). The service department would not talk to me. This issue was never resolved. August 05, 2017, the freezer compressor is defective. This pile of junk cost over $600. I lost about $500 worth of food. I will not purchase any products produced by Frigidaire again.

We bought a Frigidaire upright freezer about 2 1/2 years ago and it suddenly died. Luckily we were at home so things weren't completely thawed when we realized what happened. We salvaged a few things and lost many. Then we started with the phone calls... The retail store where purchased and then the factory authorized repair service. After the service call we were told the unit had lost the refrigerant and therefore needed the evaporator and probably the compressor! The call to Frigidaire was colder than the freezer!! Shawn told me that it was beyond the one year warranty and therefore was not covered. But, I said it was only 2 1/2 years old so Frigidaire had noooo responsibility? I was told no. Absolutely no sympathy. I've already told my friends and family to never buy a Frigidaire appliance. I also reported our experience to Lowe's and Home Depot in Canada. They were more sympathetic than Frigidaire.

My 9-month-old (still under warranty) Frigidaire freezer died on Saturday morning, and when I called Frigidaire's customer service to ask for someone to come fix it, the earliest they said they could come out was Tuesday--at which point I would have to be home between 8am-5pm, because their service contractor could not give me a specific time block during which they could come out. When I told them I had about $500 worth of groceries in my freezer that were now in danger of spoiling, they passed me through to 2 different supervisors, and the best I got offered was $25 for the "inconvenience."

I purchased a upright freezer 18 months ago. It stopped working. I had over $1800 worth of food in it. Needless to everything spoiled. You don't get the value of spoiled items back. The thermostat burned out. Frigidaire seemingly does not believe in its products... Parts are only guaranteed for 12 months unless you have extended warranty... Thanks be to God, I did! Needless to say, I did not expect to use extended warranty so soon. My $79 microwave is guaranteed for a year and it is not even a major appliance! I will NOT purchase another Frigidaire product!

We bought this Frigidaire Freezer LFFH17F3QWA April 2015. It went out May 2017. Lasted only 2 years and one month. It didn't hum or make any noise. Repairman said replace the starter relay so I did. Still didn't work so I replaced the run capacitor. Still nothing. I found this review site which helped me a lot. I'll buy a new freezer and will never buy another Frigidaire product again.

We purchased the Frigidaire 16.6-cu ft freezer upright freezer Model: LFFH17F3QWA 10 month ago from Lowe's. It stopped working last week Monday. We contacted Frigidaire and they send out the first repair service on Friday - of course all the food was spoiled by then. He looked at it and said he couldn't fix 'sealed systems'. A total waste of our time waiting for him. Wednesday the following week we had another repair service come that told us he could fix it - but doesn't have the part available. He also said he's fixed this problem a bunch of times with this freezer. So now we get to wait around for a third time for a repair guy to come and 'try' to fix this 10 month old freezer. If this is a 'known' problem for this freezer from Frigidaire, how come they still sell it at Lowe's? I will never buy another Frigidaire product!

Purchased a Frigidaire upright freezer model # FFFH17F2QWA on 4/9/15. Went on vacation, came back on 4/18/17 and found that the freezer had stopped working and ruined over $800.00 worth of food. Had a repairman come out and he diagnosed the problem as a bad compressor. Frigidaire customer support was useless. A $600.00 appliance that will not last for 2 years. DO NOT BUY FRIGIDAIRE products. A $1400.00 mistake on my part.

Bought this thing a year and a half ago. It frosts up but does not freeze anything unless it's in there for five days. The warranty is over (one year). I was told the uprights are not efficient so I thought this to be normal. Now it does not freeze at all so I am hauling it to the dump. Never to buy from Frigidaire again

FFTR1821QW: Basic, top freezer - Started making noise a few weeks before 1 year warranty ended. I was dealing with daughter in hospital, but still tried to contact them through phone, but I was only able to in evening, when they are closed. Warranty expired on Saturday night, when they are closed. Finally reached them on Monday. No help. Absolute strict policy. I did chat before expiration, but they did not record the info, so did not "matter" to them. Bought the extended warranty. Tech made special, last minute call over 1 week earlier than the appointment. Added Freon. Failed within 2 days.

Frigidaire does not honor warranty responsibly. Frigidaire Model # LFFH20F3QWE. Purchased 11/13/16 from Lowe's. Freezer stopped 3/1/17. 1st repair attempt identified needed a compressor & ordered part. 2nd repair attempt 3/14/17. Replaced compressor. Freezer didnt cool. 3rd repair attempt 3/24/17, 4:30 pm. Determined compressor was overcharged. Recharged correctly. Freezer didnt cool. Speculated a line might be clogged but also said they would order a replacement compressor because compressor was probably damaged by overcharging. After 5pm so cant order until Monday.

Model LFFH17F7HWD - purchased at Lowe's June 2011. Repeated failure & being trashed. Buying another brand. Will never buy another Frigidaire product. The freezer will not freeze any lower than 20 degrees. Although I set the outside digital temperature control to 0 degrees, inside temp. is 20 degrees, confirmed by a thermometer inside the freezer. I will not have this appliance repaired because the repair would be costly. I choose to cut my loss by sending this freezer to the dump. Will not spend good money on bad rubbish. The Frigidaire company makes faulty products. Buyers beware.

I bought a new 18 Cu Ft Frigidaire freezer from Home Depot. After several months it went out. After dealing with non-helpful people in customer service, they finally agreed to send someone out. I had over $500 worth of food that was decomposing in the freezer. It was a horrible mess. The guy that worked on it, (not a Frigidaire employee) said that they were junk. They have replaced all the old components with tiny Chinese parts. He said the compressors used to be twice the size that they are now. Frigidaire gave me a $50 gift card because I was so upset about losing all my food. They also said that they would extend my warranty for a year.

We bought our 2014 Frigidaire Refrigerator July 2014. A few months after purchase the ice maker froze up & quit working. My husband disconnected it, let it thaw out & long story short it continued to not work correctly. Behind the ice maker, far back left corner continues to freeze causing the fan to stick, that causes the loud noise. It appears to have a defect of some sort in the ice maker department?? Was looking online for solution to problem. Model# FGHB2866PEO

I bought an upright Frigidaire Freezer a little over two years ago. A few months ago, I noticed that the door didn't seem to be closing correctly. I checked closer a few days ago and noticed a big gap between freezer and seal (toward the bottom). We called the company, and they indicated it was out of warranty. Offered a couple of names of companies nearby that could repair this problem. You know - I had a Sears freezer for over 30 years and never had this problem. I have this sucker for about two years and the gasket is shot. I will NEVER buy anything from Frigidaire again!!!

The Frigidaire 17 CF frost free upright freezer model FFFH17F2QW failed after only 18 months of use and is beyond its paltry one year warranty. The service technician diagnosed a defective thermostat control. Not only is the freezer a disappointment, but working with Electrolux Branded Service (Frigidaire is an Electrolux brand) was a bad experience. The technician who arrived to diagnose the freezer did not provide me with a written diagnosis, which I requested to submit to AMEX Assurance Company to exercise my credit card's extended warranty. After repeated calls to Electrolux Branded Service and Frigidaire Customer Service, the only thing I received was an invoice for the service call, with no documentation of the freezer problem, so my extended warranty claim was denied. This is my first and last Frigidaire/Electrolux appliance.

I am very disappointed in the company that manages the Frigidaire products. I purchased an upright freezer from Lowe's and I've experienced a product defect and was told that unless there is a product recall on the model freezer I bought, there's nothing they can do. I ask how does a product get recalled, and was told that complaints must be registered with Consumer Affairs. Sounds like a lame excuse to not take responsibility to me. Consumer Affairs, how many reviews do you need in order to investigate?

I purchased 2 Frigidaire upright freezers for my son and daughter this past Christmas. Stocked them both with $600.00 of Prime meat each. At the end of June, while my daughter and her new husband were away, the freezer apparently overheated, thawed all of the meat- leaving a bloody mess all over the floor and rug- and then refroze. When they returned home, their house smelled like carrion.

BUYERS BEWARE "Basically lost $1850" worth of food after purchasing a "brand new" Frigidaire upright freezer model LFFH20F3QWC from Lowe's! FROM 7/2/16 THRU 8/9/16 he had been "steadily" filling up this freezer including, 2 "huge deer irreplaceable"! Until next yr! I mean completely and I put evidence straight into another freezer as proof! Extended warranty only covers $150! Was told by register clerk at checkout would be $1000 on food. I've contacted Frigidaire. They say, "I'm sorry. nothing can be done!" It's hard to believe the hardworking man consumer is not protected by someone when he purchasing a "brand new"! Products. I mean nearly 2000 dollars worth FOOD!! Any ADVICE please.

Frigidaire 20.2 stainless freezer LEMON. We purchased 2 Frigidaire upright freezers LFFH20F3QM0 from Lowe's. Six months or so after purchasing them, one completely failed. Leaving our newly started restaurant down one freezer and out close to $1000 worth of product. Lowe's sent someone to repair it in December and was unwilling to replace any of the food that was lost. We moved the freezer to another location because we feared the same issue and could not afford to have this happen again. Well, nevertheless to say it happened again this July. This time ruining my nieces laminate flooring and we lost more money.

WARNING TO ANYONE WHO IS LOOKING AT BUYING A FRIGIDAIRE FREEZER -- DON'T. I bought a brand new Frigidaire upright freezer on December 21, 2014. On June 28, 2016 it completely quit working. This freezer is only 18 months old. Didn't purchase an extended warranty because by the time a repairman comes out to fix it, I would have already had to purchase a replacement to keep from losing everything in it. Had a repairman look at it and the cost to repair equal to the cost of replacement. Will never buy another FRIGIDAIRE PRODUCT.

We purchased an upright freezer in April, 2015. We had just stocked it last month, 5/16 with about $500 worth of meat. It is in our partially finished basement so I don't see it daily. I found it on 6/9/16 with blood all over our floor. The meat had all frozen and there was a terrible mess. I called the store, who sent me to the warranty dept., who told me to call the factory repair place. They were out the next Mon., ordered the 3 parts that had gone out, from my kitchen. The parts place said they received the parts order on 6/15/16.

I took the freezer home with $380 worth of food from same club to put in the new freezer. The key to the freezer was left inside the locked freezer with the owner's manual! I called Frigidaire customer service. The representative expressed her sorrow and claimed that the packaging and sales of the freezer are done by Lowe's and are the responsibility of Lowe's. She called Lowe's and they could not assist without returning the freezer first. The manager at Lowe's did try to help and apologized. He explained what I already knew that in fact Fridg of course handles all packaging and that the key should have been taped to the back of the freezer in the bag with the manual. Thankfully, my son was able to unlock the freezer using needle-nose pliers by pushing the knob in and turning to the left. I'm shocked that this would happen... This was made and packaged in the USA. What does this say about the quality of the American worker? Sad.

I purchased the freezer 1.5 years ago. It is building up ice and frost inside. I called Frigidaire and they told me it was a leak and they won't cover it, nor will they cover the part. It will cost me 200 to repair an almost new freezer. This is a piece of junk and I will never buy Frigidaire again. Judging by the reviews, I am not alone.

I am not exactly sure when the Frigidaire and Kenmore frost-free upright freezers started being manufactured by Electrolux but I bought one of the first models in a frost-free upright from Sears in 2001. I fully expected it to last as long as my first upright, purchased in 1979 which is still chugging along for my friend I sold it to. This freezer has broken down 3 times and is now just a piece of junk as the parts that might fix it are no longer made as it is more than 10 years old. The first 2 repairs were quick and easy, the defrost thermometer died. The second repair was done by a wonderful older man who said that it was a design flaw that they had fixed in later models.

We ordered a Frigidaire freezer and it came with a big dent that they tried to cover up with a piece of styrofoam. We sent it back and they called to see if we wanted another one. We said as long as it is not dented. Almost two months after we paid for it the other one came. It had a dent as well. Frustrated we kept it. Horrible customer service!!! They say people only complain about the bad and not the good so not true! Believe all the reviews. Do not purchase anything Electrolux. WORST CUSTOMER SERVICE.

Bought the model LFFH21F7HW on 11-7-2008 and the electronics component went out 11-26-2015. I cannot believe that a company would build a freezer that is so cheap it cannot last at least 15 years. It was a 21 cubic foot freezer so I lost a lot of food. Will never buy another Frigidaire no matter how well it is rated. If you want to use cheap electronics, feel free. Time to go back to the old age style appliances that my parents and grandparents still have that are older than I am. Purchased at Lowes.

I purchased a upright Frigidaire freezer on 7/1/15. On August 29th I heard a lot of noise at 1 a.m. It was my less than 2 months old freezer. Everything had thawed. I called Lowe's the next day to report it. A service repairman came out Sept. 2. Due to a part problem it was not fixed until Oct. 15th. No I didn't buy the extended warranty. I am out $500 worth of food. Lowe's or Frigidaire could care less. I will not buy another single thing from Lowe's or Frigidaire again.

I purchased a Frigidaire 9.0 cubic foot chest freezer in May of 2011. In March of 2015 the freezer stopped working, unknown to us. We ended up throwing out almost $300.00 worth of food. I had purchased the extended warranty and the unit was repaired - it required a switch which had failed. Fast-forward to October, 2015. This time an activator for the compressor failed. Once again we had the wonderful experience of throwing out almost $300.00 dollars worth of food.

I purchased a brand new stand alone freezer... Within the first 30 days the compressor broke which is the main part of the freezer. Frigidaire said they can't replace my freezer but repair it. Which means I will now stay with a refurbished unit when I've paid full price for the appliance. Frigidaire representative wasn't gonna move from their policy of servicing the unit and not replacing it. At this point we feel like they're using our house as a repair shop.