Frigidaire Reviews

We renovated a 1971 kitchen only 2 years ago and purchased the Frigidaire professional series: oven, fridge and dishwasher for a total of $5,000 through Sears. The side by side fridge doors never have closed properly from day one. When you close one side, the other side pops open and remains ajar. For the last year, we've had problems with the panel on the stove. The element buttons work occasionally and we've had to trip the breaker because we've had so much trouble with the 'cancel' button not working. I, too, thought Frigidaire was an established brand name and would have quality products. We live in a remote northern Canadian town where repair services are not available. I would never purchase Frigidaire again and certainly after reading the other posts, I am on my way to check the bulb in my fridge.

It first started with the stove. After three months of using it, the cooktop began to pit. It appeared to be chipping. Never once did I cut on it. A couple of times, I did boil over macaroni. The cooktop was replaced but I did have to pay for the service guy to come and replace it. Then, one of the computer boards in the water/ice dispenser burned up. It began to smoke and stink. I again had to call for service, which I had to pay a service call for and a labor charge. When the new board was put in, it was a bad board and it burned the second board. This adventure was around $400.00 by the time I was through, for something that was under warranty. Now, my microwave isn't heating and the magnetron is under warranty for ten years. However, by the time I finish paying a diagnostic fee and a labor charge, I really paid for the part! I will never buy Frigidaire products again!

We have been highly disappointed with our Frigidaire Products (owned by Electrolux). We bought Frigidaire Gallery Professional Series in 2003, a refrigerator, a range, a microwave and a dishwasher. So far, we have had the fridge repaired four times, the range once due to a recall item and now the microwave quit working. We are waiting for something to go wrong with the dishwasher. Frigidaire used to be a reliable company, no longer. I would strongly recommend not buying their products. Frigidaire customer service's only comment was to say they were sorry for the inconvenience.

My issue isn't as dramatic as some I've read, but nonetheless I am furious. I have a 5-year-old Frigidaire refrigerator and last night, I was going to clean under the crisper drawers. When I started taking it apart, I noticed the plastic frame was badly cracked. I called Frigidaire because that piece has no weight on it other than bread and other lightweight items, and should never break let alone in 5 years. They refused to do anything about it, and the "discounted" price they offered me was considerably more than online resellers of this part. I told them that was a ridiculous price since they are the manufacturer. Even worse, customer service said that they weren't willing to replace it at no charge. They didn't seem to care. I will never buy another Frigidaire product if this is what they call customer service.

I got a new house, and I and my wife went appliance shopping. We got sold on Frigidaire Professional series appliances (refrigerator, stove, microwave, dishwasher). I gotta say ever since I had them, I have always had issues with them. You would think you spend over $3,000 on appliances and they would last over 4-5 years. First, the refrigerator started acting up, then 2 heating coils broke on the flat-top oven. The microwave shorted out, and my dishwasher control board caught fire and almost burned my house down (Thank God, I was up and smelled it.). I contacted Frigidaire, and they took no responsibility at all. They told me it would be a few weeks and I would get some info in the mail. Needless to say, I never received it; and a second call to Frigidaire has the same outcome.

Be warned, this is the worst appliance in the world. We spent $2500 for the Frigidaire gallery 4 piece set, the stove top burner sticks, the dishwasher makes a loud noise and my refrigerator/freezer has been off and broken since Thanksgiving 2011. It's now Easter 2012, a ** joke. They have the worst customer service and they even think the repairman is any better. He fixed it and it broke again 2 weeks later. Piece of **, do not buy this product. Absolute crap.

I would caution anyone any one who is considering purchasing a Frigidaire product. We purchased a complete Frigidaire Gallery stainless steel set of appliances for our kitchen. In 10 months, we have had issues with every single appliance. It first started with our fridge. The compressor was bad right when we received it. Our appliance vendor replaced it. Afterwards, it also started leaking water on our hardwood floors in our newly built custom house and spoiled all of our groceries. We called Frigidaire to file a complaint and also asked for a food credit to replace the $700 Costco trip we had just put in there. The response was basically, "We don't really care and we don't do food credits anymore - read line 22 of your warranty.”

My wife and I purchased all new appliances for our house. We naively chose Frigidaire Gallery series, thinking Frigidaire, being a name brand, would be of good quality. So far, in less than 1 year of ownership, we have had 2 service calls on the refrigerator, 1 on the microwave, and 3 on the dishwasher. The refrigerator ice maker is again broken, this time dribbling water inside of our refrigerator. The dishwasher is again making terribly loud noises. I am appalled at the poor quality of these appliances. The two major issues overall are with the top ice maker of the refrigerator, which creates little igloo shaped pieces of ice, and the main water circulating motor on the dishwasher. Both are flawed designs, and need to be recalled. Both warrant a class action lawsuit. They could be repaired a thousand times, and they will just keep breaking. Dishwasher: Model# FGHD2433KF1. Refrigerator: Model# LGUB2642LF2. Microwave: Model# FGBM185KFB.

Frigidaire Model# FGUN2642LF0 main control board went out. First company they recommended to do the repair did not show up to repair it so we called another local company who bypassed the compressor so it would stay cool until the part showed up. The part will take 7-10 days to arrive. The bypass they did stopped working so now all of the food is going in the garbage. When you are dealing with hundreds of dollars in food loss why send parts the slowest way possible?

It appears (according to service repair man) Frigidaire ss side by side PHSC239DSBO has a wiring harness issue. It falls into the drip pan shorting it out which could cost $300 for a circuit board if that would correct the problem. He states Frigidaire knows of the problem but refused to do a recall. My neighbor and husband rewired the harness and strapped it up so that it will not fall into the drip pan again. Presto, I have power to freezer side. I called Frigidaire for help and they referred me to the service man who in turn stated the repair was out of his league. So, I called back Frigidaire to get someone else. I have yet to hear from them again. In the meantime, we fixed it ourselves. If Frigidaire had only strapped the wiring harness up to begin with, I would not have a problem. It is possible that the harness could have blown my compressor. Luckily, this was not the case. Just a piece of plastic did the job.

I purchased my product from Best Buy in 2007. I was pleased with the product for the first few months. Over a period of time, I always smelled something burning when I opened the cooler side door, like plastic; but, I was never able to locate where this was coming from. On January 31, 2012, I opened the door for about 15 minutes to clean out the product and kept smelling burning plastic. I looked up and was in awe at what I found. The (original) light bulb, that rest on the ceiling of the refrigerator (fridge), had burned right into the lining of the ceiling.

About 18 months ago, we purchased a Frigidaire Professional Double Convection Oven, a matching Microwave/Hoodfan and a matching Warming Drawer from Sears. Total cost was about $6000 as I recall. All four of the (no name) bulbs in the ovens failed within three months of very limited use, suggesting to me that Frigidaire/Electrolux were using cheap and nasty bulbs of unspecified make which were not fit for the intended purpose. I replaced them all with bulbs from Noma and not one of the four Noma ones has failed since.

Purchased a brand new dishwasher. After it was installed we noticed you could not shut top rack if you placed a bowl or cup in rack to be washed. Repairman came out and said drum was bent. Frigidare would not replace, just repair. Now it leaks and cannot be used.

Back in August 25th, 2006 I purchased 3 Frigidaire products: stainless burner gas cooktop, a double gas wall oven and an over-the-range microwave oven from AjMadison. Out of the 3 two are broken or don't function properly. I had my entire downstairs, which included the kitchen completely, remodeled. In 2007 all the new appliances were installed. I started having problems almost right away with the microwave. The hinges started to get really loose to the point of not being able to use it unless we held the door shut. Then the exhaust fan started coming on at will. We had to literally have to unplug the exhaust fan cord.

The ice maker has not worked right since we purchased the refrigerator (#FGHB2844LF Model, Serial#4A03006967). We have had 3 repairs, going onto 4 repairs for the ice maker. It continues to breakdown and ultimately water leaks out onto my hardwood floor causing damage to the wood. This is a lemon and Frigidaire will not take this back. So fix my floor damage please and I am very dissatisfied with this model, seems repairmen can't fix it.

I purchased a Frigidaire stove oven combo from Lowe’s. Within 3 weeks, we realized with the oven set at only $350, it made the top front of the unit so hot it would burn. Upon calling Lowe’s, they suggested we call the service number for the manufacturer. I was on hold for so long. When I finally got help, they told me it was normal that the oven vented there. The other vent is back by the left burner. However, that area never got hot. So she said the warmer top front was within the manufacturing guidelines. I asked if they would just send out a repair man to verify nothing was wrong. She refused and said I would have to pay for any call myself. If I had little children, having this unit in their home would have been considered abuse.

This is about the safety Issue with Frigidaire/Electrolux June 2007 microwave/fan above stove unit. Quite some time ago, the door unit became loose and progressively worse. The problem is that the two door hinges have become broken loose. There are no screws holding the hinge. It is either a cold weld problem or the pressure fit (similar to a pop rivet) has let go. This I feel is a serious product design flaw.

We purchased a new dishwasher in late 2009, along with a new kitchen. Within months of our kitchen install, the doors started to peel and crack around the dishwasher. Our first thought was that there was an issue with the finish on the cabinets. Why didn’t we think that the dishwasher was to blame but the cabinet company that replaced the cabinets? Now in our new kitchen the same problem has been happening. This apparently is a well known design flaw. I contacted customer service and they would not even let me speak to a supervisor. Apparently, they do not care about satisfaction in the least. We’re just out $600 for a poorly designed dishwasher that has ruined 2 new kitchens.

I purchased the Fridigaire Professional series in 2010 and within a few months, the motherboard on the stove had to be replaced. It would set off an alarm every Saturday about 1 a.m. that could only be stopped by unplugging the stove. Now, one year later, we can't turn the stove off with the cancel button using the touchpad on the stove. The repairman left me the original defective motherboard saying I might need it in the future. In hindsight, I'd say he knew well the defects of these appliances.

We purchased a new home in 2008 and had new Frigidaire appliances as part of that purchase (dishwasher, stove/range, and microwave). About 2-3 months ago, we began to smell an electrical or plastic burning smell every so often but couldn't place the smell after going around the house. Last weekend I noticed a puddle of water on the floor and after some investigation found that our dishwasher was leaking. Originally I just thought it was from a leaking hose or something. Upon further investigation, we found the heating element burned through the bottom of the plastic tub of the dishwasher (we also discovered our floor and cabinets near the dishwasher are damaged as well and need to be replaced).

FEB27S5DBB Wall Oven temperature set point runaway. Oven could not be shut off at control panel (off/on) button. Oven temperature continued runaway exceeding 500F and climbing. Had to trip electrical breaker to shutdown oven. Frigidaire failed to acknowledge unsafe design could have burned down my house. They would not take responsibility for cost of repairs which was $450.00.

I purchased a side-by-side refrigerator with front ice dispenser on 5/15/11 for approximately $1200.00.Within a few months the ice dispenser would not dispense ice. I called Frigidaire and they gave me a company to repair which were a no show thrice. I called again and they set me up with a new repair company which to date has been here four times. They have spent about $880 to fix it and replaced everything. I called Frigidaire today to complain and request a new refrigerator as this is obviously unfixable.

I bought Galaxy range. When I cooked for thanksgiving dinner, the backside of the range with its computer components and keypad melted. PC Richards sent a repair person out who said that we used pots that were too large. We did not use enormous pots aside from there should not be melting components on an appliance that gets hot. It is a fire hazard! Frigidaire keeps apologizing for this defective appliance but not giving solution to a useless range. I am told by Frigidaire that I can only use pots that do not extend over the burners in the back. The burners are 2 inches and 4 inches in diameter? Who has pots that small?

I purchased new oven/microwave unit in 2008 that developed a problem last August turning on based on a door latch that malfunctions. I spent $234 to fix with Frigidaire authorized service company, who told me it was a simple problem but expensive because you had to remove the entire wall unit to access. 4 months later I am having the same problem. Repair warranty was only 90 days. Fix will cost the same again. So I called Frigidaire’s customer service twice but they cannot help. I wrote office of their president who returned call very quickly but cannot offer any help. The only solution that was offered was that I should have purchased the extended warranty in the beginning. I am left with only two options. Spend $234 again to fix problem which only lasted 4 months the first time, or purchase a new unit. Original unit cost just under $1600. It seems there is a defect on this unit, but I am the one who is left out in the cold.

Electronic control to Frigidaire Dishwasher model PLDB998CCO, part 154445803 has been discontinued with no compatible parts listed. My dishwasher is 9 years old and needs an electronic control. I called Frigidaire who could offer no help or guidance. Now, I must replace a dishwasher because a company decided to stop making a necessary part. This should be considered criminal.

When the original light bulb in the refrigerated section of my Frigidaire side-by-side burnt out, I really didn't think it was so unusual. I'll just purchase a new bulb and replace it. This should be simple. Well, not so simple. Upon attempting to remove the bulb, it would not turn. I was afraid to apply excessive force since I didn't want to break it off in the socket.

I have a front load dryer affinity type it rips and burns all my clothing, I have lost hundreds of dollars worth of clothing.

In October 2010, I purchased several Frigidaire Kitchen Appliances. The refrigerator makes a noise from time to time like a popping sound and the ice maker stop working months ago. The Electric Coil Top Range has one front burner that gets so hot. I have to change the drip pans every few weeks as they turn purple, gold and brown. Now there is a 2 inch burn mark under the drip pan and a pile of soot was found from the burner burning too hot. I am afraid a fire will start soon and I try to use the other burners. I won't be buying Frigidaire products in the future.

My stove-top is having the exact problem as stated in their recall for the stainless version "Depending on the model, the surface heating elements can 1) turn on spontaneously without being switched on; 2) fail to turn off after being switched off;or, 3) heat to different temperatures than selected. This poses a fire and burn hazard to consumers." They are not considering this as a recall.

Frigidaire ES340 electric range giving F10 error after pressing bake. Broiler comes on instead and oven shuts off within 2 minutes. So far it shuts off when we press clear but I'm not using oven anymore. With the complaints I've read, we will probably look into replacing range ASAP. My husband and I both work and have latchkey kids and I'd hate for the oven to come on and catch on fire when we are away.

We have a brand new side-by-side refrigerator, a Frigidaire LFUS2613LEO. Within three weeks, it stopped getting cold in the refrigerator section. Now all our food is spoiling as I write this. This was purchased at Lowes. When we called Lowes, they informed us that there was only a 7-day return policy and that they could not send a repairman for two more days! So here we sit with tons of spoiled food, no fridge for two days and can’t return the piece of junk nor are we compensated for all the lost food. If it breaks down within three weeks, I can only imagine how long it will be before it breaks again. It is obviously a lemon and there is nothing we can do.

It's day 8 with no stovetop or oven in the Frigidaire professional series smooth top range. I called service for oven making noise but when the tech came out, he found melted wires behind unit. He was so concerned he disconnected the entire appliance. 2 years ago, we were without a stove for a month when the last stove was recalled. Now I am worried this stove could be a potential hazard too. I asked Frigidaire if they were having problems reported; they will not tell me any of that information. This is terrible customer service and they love to pass you around to 10 people and leave you on hold for 30 minutes with no one to help.

I purchased a Frigidaire Gallery gas Range from Sears. In 4 months the touch pad stopped working. First one number didn't respond. So, we stopped using the 1 digit. Soon another then another stopped working. The Sears warranty was invalid. So I replaced the $120 touch pad myself. While taking out the old part I noticed how poorly the thing was put together. All the screws were over-torqued cracking the plastic parts in many places. I replaced the touch pad and it worked fine.

I just want to let you know about Frigidaire products! I purchased an entire kitchen suite one year ago, the Frigidaire Professional Series. Within four months, the refrigerator broke. When the repairman came, he said he couldn't fix it, and I was issued a new refrigerator. However, since they had to get it from the original place I purchased them, I had to wait about a week for the replacement. Oh, and no, they did not replace any of my food, which I lost. They told me that is not covered! Less than a year after the purchase, the dishwasher began to leak all over my pergo floor, so I had the repairman come, which luckily, it was still under warranty.

As with another review, I also tried not to give any stars but was unable to. I purchased both a Frigidaire fridge and dishwasher in May 2011. I hadn't even had the fridge 3 months before experiencing problems. The food in the bottom tray of the fridge kept freezing and the ice dispenser would not dispense ice. I was provided with three services companies which I could contact according to Frigidaire since the product was under warranty. I scheduled my first appointment, just to have the service man inform me that Frigidaire has been having many issues with this fridge and he didn't have the part that was needed and would need to come back. He came back and installed the correct part, so the fridge would dispense ice but yet the food in the bottom tray was still freezing. A few months later the fridge stopped dispensing ice again.

I would prefer no stars but unfortunately I was not given that option! I will never again purchase anything made by Frigidaire or their partners. I bought a stop top from them when we built our house 12 years ago. After 7 or 8 years, one of the switches broke. There was no problem with this. But when we called to get the replacement part ($123 plus S&H), what they sent us was not the original part. It had been replaced by a very poor quality universal part. I called to tell them that this part would not last and that I was sure it would break again. Their "customer service" department gave us no options!

I have a refrigerator with a freezer on top. I have banged my head on the edge or underneath the freezer door while it was open on several occasions. Last night, I banged my head so hard that I sustained a serious neck injury. I still have a headache and being treated by a doctor. This has never happened to me before with any other refrigerator/freezers. I will get rid of this refrigerator to prevent personal injury from happening again. I didn't want to spend the week leading up to Christmas in pain, but I am. I'm very frustrated! I have had two whiplashes from car accidents and this mishap with my freezer door has only compounded the problem.

I purchased an over the stove microwave 2.5 years ago for under $350. It has worked well but the glass turntable was broken on our granite counter top. The cost for a replacement it $140! I have found that Frigidaire not only offers very poor quality products but poorly designed ones also. I will never again purchase anything from Frigidaire or Electrolux.

I purchased a 24" Frigidaire wall oven with broiler (model number fgb24t3ec) in in March of 2009. The hinge has dislodged from oven 5 times. Also, when the oven is hot, the door gets stuck, and won't open. Frigidaire states no recall on this product, and no complaints similar to mine.

I made a purchase for an Affinity washing machine from Best Buy in Columbus Georgia on 1/29/2010. September of last year, after only 9 months of use of my washer, it broke, and had to be repaired. I was told at that time, that the piece required to fix my washer was very costly, and that my washer would have to be taken apart and reassembled. That part that needed to be replaced, I believe was something called, a drain pump. Because my washer broke within a year of purchase, it was, at this time, covered by warranty. October 14th of this year, 2011, my washer began to have the same problem it did the year prior. I called you all, and was told that the piece required to fix this problem, yet again, was very costly but that you all would cover the cost of the piece, and not the service fee, and repair fee, because I was no longer under warranty.

I bought all Frigidaire appliances when remodeling my kitchen in 2008. Our dishwasher- model number PLD4375RFC3- mysteriously started flashing error codes "ER" and "s" about 2 months ago. It would not run after flipping breaker, etc. I had a repair guy out to check and he said we needed to replace the mother board. $300 after, our dishwasher was working, until last week when the exact same error message started flashing. Frigidaire said that it was from a power failure, however no clocks or other appliances showed the our power had gone out. Their only suggestion was to call the repair guy back. They are very unhelpful and they seemed very unconcerned.

Horrible! I will never buy another Frigidaire Product again. I have a 27" microwave oven in wall unit. I purchased the unit in June of 2009. In September 2011, the unit went out completely. Both the microwave and the oven went out. After arguing with Frigidaire for a while, I was finally able to have them cover parts to repair the unit. I had A&E Service repair the unit. They came out a total of 6 times.

I purchased a gas Frigidaire oven from Lowe's and the electrical panel stopped working after 13 months. Frigidaire gave us a replacement panel but we had to pay $200 for the labor. Prior to the problems with my Frigidaire stove, I also purchased a Frigidaire dishwasher and refrigerator from Lowe's internet site. It took one month for delivery of the dishwasher and three months for the delivery of the refrigerator! After 13 months, the electrical panel stopped working on my dishwasher too! Frigidaire supplied another panel but, of course, I had to pay the labor charges of $200 to have it replaced.

Our front loader washer was purchased in 2008. The door has rusted along the bottom, as well as the hinges. The rubber gasket is covered in mold and the door now leaks. It hasn't shut properly from the time we got it. Also, the door doesn't line up at the bottom.

I sure wished I would've known about this website before we purchased these products. We own all three appliances in the SS Frigidaire Professional Series, fridge, range, and dishwasher. Let me just say, buyer beware. We've had them approximately 5 -7 yrs. We've had to replace the heating element in the dishwasher. And recently, something blew after I heated the oven to bake a dish. The breaker blew and nothing on the digital readout panel or the burners or oven would work. I didn't know about the recall on the range until I accessed their website to issue a complaint. I had to have it repaired so I could use it. The cost was $500 plus.

Today was the 2nd time my microwave has been repaired since purchasing it in 2008. We also purchased a dishwasher and a smooth top slide in range. The door on the range has a stain in between the glass and can't get it out. The warming drawer door will not close properly unless you pick it up and then push. The dishwasher has leaked water and moisture is coming from the top and ruining my counter. The digital board went out on it also. My microwave has been the worst as this is the second repair and it’s still not fixed and will not be fixed until after Thanksgiving! These appliances are all the Frigidaire professional series bought from HHGregg. I will never buy another Frigidaire product nor anything manufactured by Electrolux. Unsatisfactory appliances not worth the money you pay for them. Warning: If you purchase them, get ready for problems. I've had repairmen tell me that Frigidaire products are full of service repairs!

I self cleaned my Frigidaire range and the next day when I went to broil the element made a pop sound and sparks began to fly from the oven. The relay board shorted and the tech from Frigidaire wants 550 with parts and labor to fix this issue. Frigidaire wants no part of the problem and could care less about there consumer. My oven is like new. I live in a warm climate where we grill outdoors and barely use an oven. The expense is huge to put into an oven an whose to say it wont happen again.

I have a Frigidaire refrigerator that I purchased a few years ago model number frt18qrhw. This refrigerator has been nothing but trouble. I had the compressor changed and I always had water inside the fridge. The last time I had someone come to fix it, he found a wrapping that was not removed from behind the coil had worked its way down and blocked the drain hole therefore the water could not run into the cup and down the drain and it was coming inside the fridge. Someone forgot to take that piece of wrapper out when they installed the coil. I am very disappointed with Frigidaire and I will never buy another product made by them. I kept the piece of wrapping that I removed from the freezer for proof.

We have purchased two Frigidaire Professional ranges, and neither will work. The part number is FPEF3081KF. Frigidaire is saying that the problem is the electrical service in this part of the US (Kansas), however, we aren't having any problems with the Frigidaire Gallery, GE, Samsung, or Whirlpool appliances in this same small development. Supposedly Frigidaire is replacing one range (with what knows what), and says the other doesn't qualify because it's not a manufacturing defect.

I bought a Frigidaire Dishwasher (Model: FDB4315LFC2) and a Frigidaire Smooth Top Range Oven (Model: FEFL79HCB) from Lowe's in 2008. Now, in 2011, three years later, my Frigidaire Dishwasher is showing an Error Code "ER" and "S" and will not work. My Frigidaire Smooth Top Range Oven makes an unbelievably loud noise as the oven warms up. It also heats very unevenly and untrue to the temperature dialed in. I get boiling liquid on simmer. I also have stained glass on the inside of the oven door that can't be cleaned without taking apart the door.

I have a Frigidaire affinity front loading dryer. I bought the Frigidaire dryer that has a lint catcher in the front. The screen frame has large plastic taps at each side to prevent the screen from sliding to far in the slot. I cannot count how many times I have had clothes ripped, straps torn off and ruined by getting caught on the lint screen tabs. I have had a professional look at it. I have called on this issue and I am told there is nothing basically that can be done except I can purchase dryer bags used for pantyhose to place my clothes in to protect them. And the dryer screen is lose and allows lint to pass through the slot meant to catch the lint. This has resulted now in the dryer over heating and the element burning out in the dryer. Again, why did I purchase this dryer?

Frigidaire electric dryer gallery series. I bought a frigidaire electric dryer that has the lint catcher in the front. I cannot count how many times I have had clothes ripped and ruined by them getting caught on the lint screen. Had I known this was going to be a problem, I would have never bought this dryer.

We bought all Frigidaire appliances (gas stove, side by side fridge and microwave) 5 years ago. The refrigerator broke down 4 times since then and then the 5th breakdown, we just replaced it. The convection fan in the stove stopped working within 1 year. The microwave is still working but the door handle keeps coming off. A few months ago, we bought a Frigidaire dishwasher because it matched our existing appliances. We must love the abuse. We started the washer last night before going to bed and woke up to see all the lights flashing and the dishes still dirty. Now, it won't do anything.

I bought a new house 2 years ago with a kitchen full of Frigidaire Professional Series appliances. Recently the oven convection fan started to sound like an aircraft engine. The entire fan assembly had been replaced along with the motor; it now only sounds like a semi truck in my kitchen. The repair tech called Frigidaire from my house and was told that is the way it is so she'll have to live with it. This is the third appliance that has been problematic. The gas range burners still don't work properly, after 3 attempts to repair. After only one year, I replaced the dishwasher with a Bosch, which I love. There will never be another Frigidaire appliance in my house.

My Frigidaire Professional series dishwasher model PLD4375RFC0 started flashing the ER error code this month, exactly 4 years after it was installed new in 2007. It is now unusable and I have to leave the door open slightly because if it is closed, it will turn itself on at random. I have searched the internet and seen others with the same model have the same problem. I researched the parts affected and along with labor, it will be about half the cost of the dishwasher when it was new. I have a Frigidaire microwave, stove, and fridge also and now I am waiting for those to start failing. I will be replacing the dishwasher with another brand in the hope that I can squeeze more than 4 years out of it, but from the way things are made today, who knows.

My husband and I purchased new Frigidaire appliances for our daughter a few years ago. She went to Lowe's and chose the Frigidaire refrigerator, dishwasher and electric range with the finish that looks like stainless steel.

When I bought my house in 2008, I got all new Frigidaire appliances--what a mistake! My stove was serviced almost 10x in less than one year! It is supposed to be self cleaning and the inside of it looks like a nightmare! My fridge has died and I have lost all my food! Their response is "sorry, you didn't get extended warranty so you will need a new one!" Nice. I will be sure to tell everyone never to buy a Frigidaire appliance ever! They are the worse! I am out $300.00 in food and no refrigerator!

I purchased Frigidaire Gallery side-by-side refrigerator, stove and dishwasher. Within 9 months, both fridge and dishwasher needed repair. Food was lost from fridge freezing everything. I was not compensated for it. And it took over a week for service.

Overcharging sales tax on parts purchased. Illegal. Imagine how much extra the company makes on a daily basis.

This is regarding my Frigidaire refrigerator (model # FRT21IL4FW7, serial number: **). It was purchased in 12/27/08 from Lowes. It stopped cooling again. At 27 months old, it needs to be repaired again. The warranty fix never lasts long. It is not under warranty now. I am sick of buying new appliances that do not last, and then deal with poor service at top dollar to get them repaired. It takes weeks. You go weeks without a working refrigerator, washer, dryer and air conditioning unit. Appliances should be built to last for more than 2-3 years. I have purchased new Amana, Kenmore, and two Trane units. All of them needed repair within three years. All of them sent me to poor service providers. Before I had these appliances, my old appliances lasted for more than fifteen years. One old fridge that I gave to a friend to use as a secondhand appliance is in his shed and it is still working; no repairs needed. Why? What has happened to the pride in work? Where is the quality? Your product is poor and your service in the area is poor. You have nothing to be proud of.

I know how to fix your dryer vent lint trap from ripping your clothes. Email me at ** and I will gladly tell you for free. Mine was doing it, too, and I just fixed it tonight. It's very simple. Also, I received $100 towards closing prices for ruining my straps.

I purchased a Frigidaire wine cooler unit. After 18 months, it stopped cooling. I spent $90 to bring in a repair person, who, after talking with Frigidaire, was told the unit was constructed as one "part" and could not be dismantled and repaired. He assumed the coolant was just low, but could do nothing to help. I called Frigidaire, understanding the warranty was only 12 months, but I asked what they could do for me since I now owned a very expansive wine rack. First they told me they would do nothing; then after further discussions, they told me they would give me half my money back.

I purchased a Frigidaire 70 Pint Dehumidifier last year and it recently caught fire. Smoke damaged the interior of home; floor, wall. The clothes were smothered with smoke from the plastic burning. We had fire extinguishers on hand and were able to put it out. This melted the humidifier.

I purchased a Frigidaire Dehumidifier in June of 2009 and until a month ago, it worked properly. I began to notice that although the unit was running, it was not removing moisture from the air. I followed all the steps in the owner’s guide to clean and maintain the filter and monitored the unit, but it was still not working properly. When I called hoping for an authorized repair service in my area, I was told there was not one (automated system) and given a toll number to dial for further assistance. At that number, I was told that there was no repair on dehumidifiers and that I would be given a 60% rebate after I purchased another new unit and supplied Frigidaire all the required documentation. Do I really want to purchase another unit for $200 or more for it to only operate properly for one year? I don't think so.

I purchased a side by side refrigerator in February 2007. Recently, when we opened the refrigerator door, I smelled a strong plastic odor. I initially thought that it was a container or something. On 9/13, I was cleaning the fridge and noticed that the light (original manufacture equipment) bulb had burned through the top of the fridge and I could touch the insulation that seemed to be scorched. I immediately removed the bulb, which was covered in burnt plastic! I called the customer service number to report the incident, but was met with warranty denials. They failed to realize that it was not about the warranty, but about safety. The amount of time I had the door open could not have caused this amount of burning. It means that the light does not go out as intended or there was some other problem all leading to a potential disaster. If it had caught fire during the night or in my absence, serious damage and death might have occurred.

I purchased a Frigidaire convection oven from Lowes, Somerset, KY in 2004, and it cost a lot of money. Soon after, the computer's circuit board began to show problems. I would be baking something, and the F1 would come on, and the oven would shut off. I would push the off button, and turn it back on, this went on for three years, until it finally tore up for good. Never a good time to have an oven quit on you, since it was Oct 31, 2009, and I had a house full of family that had traveled a long way to visit, for a family reunion.

I purchased a wall oven May 23, 2009. Well, this weekend, the top oven door nearly came off in my hands. The hinge plates came completely out of the wall of the oven almost like the heat melted the metal and it just came off. The insulation is now visible. I called the 800 number and was told that they would send me the parts for free even though it was out of warranty 3 months. I would of course have to pay to have the parts installed. I asked if there were more complaints about this unit and was told she couldn't divulge that information. I will fight this to the end. I want a new oven. This is definitely a manufacturer defect. I refuse to pay for labor, parts or anything else for this product. How can this company stay in business? I checked the recall list and can't find any information and I can't find any information on the parts that I was told I would need.

I bought a Frigidaire air conditioner from Badcock Furniture Store two years ago to replace an air conditioner I had for 23 years and it stopped blowing cold air two days ago. I called the Frigidaire company after reading the manual troubleshooting guide only to find out that I have to replace it and after I provide them with the exact date of purchase, serial number of the unit then maybe they can give me a rebate on another air conditioner. No brand new air conditioner should quit working after only two years. I will never buy this brand again!

I purchased a home with the appliances included so I am not the original owner. However, after cooking a meal in my oven I hit the clear/cancel button on the display to shut off the oven. I noticed that the heating element was still hot/glowing red but I figured it was still cooling down. After I finished my meal I heard the oven beeping and it was displaying an F1 error. According to the owner's manual the solution is to hit the clear/cancel button. This did in fact clear the error and stop the beeping but the oven never shut off and continued heating. At this point smoke is starting to fill the air (slowly). The only remedy I had was to throw the breaker that the stove is on.

I have a Frigidaire PureSource2 Filter. For the past 18 months, I have been replaced my PureSource 2 filter at least 7 times due to extreme leaking around the seal. Filters have lasted only 21 days to 5 months. These filters run about $40. Lowe's returns center reports they consistently receive the filters back and estimate they have returned around 500 units. They also quit carrying the refrigerator that requires this filter due to the volume of returns. I have googled the problem and see many other customers have had the same issue but the manufacturer blames the customer or the customers' water pressure. I have issued a complaint with the company with no response.

We purchased a new home in December 2009. We were so excited to buy Frigidaire stainless steel appliances (fridge, micro, dishwasher, oven/range) for our new kitchen. Well now (July, 2010), three of our four appliances are in need of repair and Frigidaire is a nightmare to deal with. They clearly are not about customer satisfaction. We have been without a microwave for a month now, our dishwasher had ratings for being super quiet which is now louder than ever, our icemaker on our freezer over makes ice which supposedly needs a part to stop it, and we are just waiting for our stove/range to break too. They are supposed to be under Frigidaire warranty for 12 months, but the techs they use are horrible and don't communicate with you and have to make several trips to your home which causes bigger frustrations.

After spending over $6K on what needed for my kitchen, I have had no cook top due to non/compliance with Frigidaire employees. It is well over a month now, since I had to have gas shut off due to faulty part on cook top, discovered by leaking gas fumes into my home. This lead to having a plumber "back" to now shut off the gas, only to return when and if I ever get this part. The part, after much talk via the Apollo Service company, was said to have been shipped last Friday (overnight), not here. Please also be aware that when Apollo called with all my information, I was told they had no record of my purchase via Sam's Appliance store and therefore had to submit a "new" order in order to obtain the part I need (a valve, plastic of some sort). I mean no offense, but was also told "English" was not the primary spoken and difficult to understand either way.

Manufacture problem. Product is defective and is a safety hazard. Product is a smooth top electric range Frigidaire (model FEFB79GSA). Hazard: large left front burner heats extremely high and fails to shut down properly (safety hazard) and front right inner element has already burned out. Now, the rear right element sometimes fails to heat up. We bought the stove new about 4 years ago from Best Buy. It has had problems ever since we bought it. We would like to have it replaced or repaired immediately. It is unsafe to use and we need it replaced. Manufacturer fails to accept responsibility when called.

I had Frigidaire products in the house I lived in (Augusta). They were brand new when they went into the house. We never had a problem with the fridge, dishwasher, microwave or stove. I have in the distant past had a washer and dryer before Electrolux bought them out and had problems with them. I have a Frigidaire washer and dryer in this house and just bought it. I trust the company. Just remember, you can get lemons in everything you buy. Also you can call the CEO in Augusta if necessary to get results and that is what I would do in any case if results are not taken care of by whoever you talk to on the phone. Just go to the top.

Five years ago, my husband bought a Frigidaire refrigerator, stove/oven, and microwave as a set from a used appliance store. He bought the new-but-used-for-display models and the extend warranties, which were good for a few years. We've been together only 4 years, so he had these when I met him and therefore I don't know *exact* details on the purchases themselves. However, I do know the microwave went out two years ago and we had to replace it. We replaced it with a cheapie one from Wal-Mart, which has last us the past two years or so but just went out Thursday. But it didn't cost as much, so we got our money’s worth out of that one!

I bought a new refrigerator from Frigidaire. The freezer never kept a constant temperature and would dip as low as -15 degrees which overfroze everything in my freezer. I contacted Frigidaire and they refused to replace the unit until I had a series of visits. I had no choice but to have 7 service calls over a 2-month period and each time I had to take a minimum of 3 hours off work.

I bought all new Frigidaire appliances in 12/09. I already had my dishwasher under warranty 2 times and now my refrigerator is out. Each time I call for warranty, I get someone in the Philippines who could care less. My refrigerator has been out for 5 days now. No one has shown up to fix yet. All appliances are gallery series. Do not buy from this company. I lost all food in the fridge. I am stressed out due to paying so much for what has turned out to be junk.

I own a four-year old Frigidaire electric range, Gallery Series, with smooth top, controls in the front and convection oven. It worked fine until recently right front burner burned out. I got it repaired and two weeks later, left front burner burned out. Since then oven door hinges have had to be replaced, one knob completely broke, three others stick badly and will need replacement. Now, I know why you really have to pay for extended warranty. This is not the quality construction I expected. My previous range was over 15 years old when the oven died and we opted to buy this new stove.

I purchased a Frigidaire on April 4, 200707; model's manufacture date was 2006. I ran the unit for exactly two years, unplugging it (after cleaning out), in April 2009. This unit remained, unplugged, until I recently plugged it in and the compressor would not run, hence the refrigerator would not cool-down.

I recently purchased a Frigidaire Dehumidifier (50 pints). I have been having trouble setting it to turn off and back on. If I sent the humidified setting, it runs continuously. I have had it for about three weeks. When I called the 800 number, I only got a recording, no human voice I could ask a question. If you could please have someone with a voice to call me and help me set this thing to do the job I bought it for. Thank you.

I purchased a new Stainless Steel Gas Oven on 12/13/08 from Conn's Clearance Center. The salesmen told me it had never been used, only contained minor scratches on the side. I was willing to overlook the scratches because the oven was to be placed inside the wall. I was told to buy a warranty for the oven in case the oven needs repairs or to be replaced. I was anxious to cook Christmas dinner in 2008 with my new oven. When the oven reached its desired temperature, I went to open the oven and flames from the oven rushed to my face.

We purchased a Frigidaire Smooth top range, Model GLEF379DQG, serial number VF60534780. I checked and it is not on the recall list. The right front burner gets much hotter that the left one and it has been staining lately. I first blamed my s/s tea kettle for the staining until I read some of the comments on this website. Hope for a recall.

We bought a dishwasher at Lowe’s a Frigidaire M/N FDB4315LFCO It is a little over 2 years old and is out of warranty. But it should last more than two years and not catch on fire. We came home from town thank god to smell smoke and found that the heating element in the washer did not shut off. It melted the bottom sprayer where the small fire was and melted all my wife’s dishwasher safe plastic lids to her warming trays. I called Frigidaire went round and round finely said they would cover parts If I had a service man come look at it.

Approximately 3 years ago, I "upgraded" my old kitchen appliances with a refrigerator, gas stove, microwave and dishwasher. I will never again buy anything with the Frigidaire name on it, never again! Luckily, within a week of purchase, the refrigerator's condenser acted up. The problem was diagnosed by the technician sent out from Best Buy where I purchased the appliances. I refused to get another Frigidaire and exchanged it for another brand.

1/29/2009, I purchased a Frigidaire gas wall oven model number FGB24T3EBD. Within 2 months, I could not open the oven door while food was cooking. In order for my food not to burn, I had to pull hard to open the oven and the hinges bent. I burnt myself on the oven door, because it gets very hot when baking. The oven was replaced with a new one. Same problems occurred. I burnt my hand again. In order to broil and keep the flame on, you have to keep the broiler door ajar (as per instruction from the service man). The hot oven doors are a problem to both little children and adults. Hinges of the oven dislodged and hands burnt.

I purchased two Frigidaire products (now owned by Electrolux) in February and March 2009. The dishwasher had caught fire and the faulty wires have been replaced. I have kept the burnt wires as proof. The washer/dryer unit has broken twice. The first time, a bolt on the drum had broken and was replaced. The second time, the unit leaked and caused damage to a bedroom carpet and underflooring, as well as below the unit. In addition, the ceiling below the unit has bubbled up due to the leakage. As requested by Electrolux in my claim, I submitted photos, all product purchase receipts and registration information, as well as an estimate of damage. Months later, I received a one paragraph letter from the company stating that I did not have sufficient proof of damage.

My Frigidaire experience begins with the fact that all of my appliances are junk and they are all Frigidaire. (Fast becoming where). I am sitting on hold with Frigidaire as we speak and figured that if they can waste my time, I can waste theirs! My front load washer has the amazing tendency to fill with water. Once it is full of water, I either open it and the entire contents of the drum dumps at my feet. If I am not home, my laundry room floods. No repair men could find a problem. I have since bought a new product.

I am disappointed and I will never buy from this company again. About 9 months ago, I bought a side-by-side Galley fridge, glass top range and over-the-range microwave. For the majority of these months, there were issues with the fridge and we were waiting on the repair service. Within the first couple of days, all door shelves on the freezer side and two on the fridge side simply broke off. Two of them were completely empty. I did not pursue this issue although I probably should have. Then the icemaker stopped dropping ice and our ice cream was on the liquid side. The module was replaced but nothing was done for the temperature issue.

We purchased a Frigidaire dishwasher MODEL PLD2855RFC and smooth top range with convection oven and warming drawer MODEL PLES389ECG back in March 2007 and had them held at the store we purchased them at because we were building a new home. We already owned a Frigidaire stainless side by side, so we bought these appliances to match. They were installed in the new home and first put to use in mid November, for a few dinners before we moved in full time in mid December 07. In March of 2008, the control panel acted up and wouldn’t work. I called and had to work with them because the purchase date was over a year, so I had to prove their install time. That was fine and they sent someone out to replace the panel. There had been no boil over, but the repairman said they had had trouble with the control panels. We had not been using the range for more than 3 months when this happened. It also has those unsightly stains inside the door window. Those happened within the first few months, too.

I am writing to voice my dissatisfaction with Frigidaire appliances. My story is lengthy, but after all the problems I've had, you will understand my frustration and why I will never purchase another Frigidaire product again, as long as I live.

We completely remodeled our home in 2006-2007 and purchased all matching Frigidaire kitchen and laundry appliances, all but one item (our range hood) from Lowe's. To date, we have had repairs and breakdowns of every single product. Most seriously, our front loading washer/dryer combo is an unbelievably poor appliance. The dryer, model number LEQ1442ESO, catches clothing on the lint trap and ruins straps, ties and tears clothes. It overheats regularly and leaves scorch marks on fabric or cuts off and doesn't dry at all. The case for the control panel at the top broke right after the warranty expired and has now detached completely from the machine and dangles by the wires.

I was just surfing the web to see what was wrong with my Frigidaire Stainless Side-by-Side refrigerator. We discovered a flood in the fruit cellar which is directly below my totally remodeled kitchen with the complete set of the stainless Gallery series appliances (which are now 4 yrs old - but that's still new to me). The refrigerator is leaking - big time - from the back or underneath. I shut the water supply off and got out the wet vac for the basement. My new Pergo is a little warped under the fridge. Most of the water went down the foundation wall.

We have been having problems with our Frigidaire dryer since day one. Anything and everything with straps and pull strings, and even towels, are getting caught in the space around the barrel of the dryer near the lint trap. The other issue started about two months ago. The lights on the front of the dryer flash and beep randomly. Sometimes this happens while the dryer is running and sometimes it does it when I have it off and no clothes at all in the dryer. I tried to find a solution in the manual. All I could determine is that maybe the lint is clogging up somewhere. We pulled the dryer out and there was a bit of lint that had accumulated inside the dryer, so we completely cleaned it out including our vent in the house. We are still having the same issue no changes at all.

My mom bought a Frigidaire about three years ago, FRS6HF55KM model, and it’s a piece of crap! The adjustable door bins are **! They don't hold much. We put a gallon of milk on one of the bins and the whole bins just completely fell down and the little handles broke off. So I called the warranty department at Lowe's and they came out and said that they can’t do anything about it because it is an accessory for the fridge and the warranty doesn't cover that. So now I have two broken bins that I can’t use and all the other bins have cracks around the little handles and they will break any day now and I don't even store much stuff on them; just a few salad dressings.

My wife and I purchased brand new kitchen appliances at Best Buy (Frigidaire brand) on Jan 25, 2008. We have had issues with all of the products, and as of today, the oven has not been functioning for over six weeks. The customer service department at Frigidaire took my complaint and gave me their word that they would repair the oven, but after six weeks of frustration, the oven is still not repaired.

On September 4, 2009, I went to turn the oven on my 2005 Professional Series Frigidaire smoothtop stove. Sparks and flames began shooting out of the electrical console. I am 6 and a half months pregnant and immediately grabbed my 3-year old daughter and removed her from the room. My husband pulled the stove from the wall and beat the flames out. We have been without a stove since this occurred and we have been fighting with both Frigidaire and Sears to get someone to come service the stove. Sears has been reluctant to send someone to fix the stove because it is a manufacturer's defect. Frigidaire wants to pass responsibility to Sears. What this has meant for us is that we don't have a working/safe stove and that we are at the mercy of service repair people and their busy schedules. On Monday, the 21st, I received a call from Sears at 10:30 am. The message said someone would be out at 11:30 to check out the stove. Since we both work, I received the message at 4 pm. No fix for the stove. A similar scenario replayed itself today.

Frigidaire Glasstop oven Model PLEF398CCC - Top burners have stayed on. Last week, my wife turned the oven to broil and a loud pop and sparks/flames came out of the back up to the range hood and then subsided. I reset the breaker and the same thing happened. This was when I found out about the recall. I called the Recall Help Line to set up service. They cannot service the pop issue until they fix the burners. I was told parts would be sent to my house? Service was set up for Labor Day, Saturday, from 12-5. There were no calls until 2 pm, when I was told that since no parts came, there would be no service. I have had no stove/oven for 10 days and I emailed Frigidaire yesterday. There is no response yet. Obviously these are a huge hazard.

We replaced our kitchen appliances with Frigidaire. Since we bought them, both the refrigerator and stove have given us headaches and reading all the complaints here, I understand that we are not alone. The ice maker in our freezer has never worked right and they have repaired it several times. They couldn't figure out why it was flooding my kitchen with water, but I did. The ice maker will not automatically shut off so when there is no more room, the water shooting into the ice trays has nowhere to go and somehow runs out on the ice distribution area on the front of the fridge and floods my kitchen.

Originally, I went to the ConsumerAffairs.com website to file a complaint because the condenser in my Frigidaire refrigerator went bad after 5 years and 2 months, which was, of course, 2 months after the warranty ran out. Customer service offered to pay for the part, but I was going to have to cover the labor, which was going to run for $320. A refrigerator is a major appliance purchase and my thoughts were that all consumers expect major appliances to last much longer than 5 years.

Frigidaire microwave model # FMV156DCG, less than 2 years old, costs about $300 brand new. The handle cracked and broke off (and I don't even use it that often), so I called for a replacement part. They said it is $125! I can't believe that a dinky little plastic handle costs 1/3 of the price of the entire microwave. That is just ridiculous. I will never buy another Frigidaire appliance again!

I have a Frigidaire refrigerator and dishwasher that I purchased 4 months ago. I have been experiencing problems with both appliances.

We paid good money for a brand new Frigidaire stainless steel fridge, stove and microwave combo in December 2006 at Rex Appliance in Watertown, NY. It was our (my wife and I) Christmas gift to each other. The refrigerator has already gone up. We paid $59.00 plus tax for a service call to tell us that the compressor has gone up and that it will be between $500 to $600 parts and labor to fix it, not to mention over $100 in food gone bad. I am very disappointed in the lack of quality in Frigidaire. Our refrigerators in the past have lasted well over 20 years. Some more then 30-plus. We have had this Frigidaire for 2-plus years and now we have to go out and spend a minimum of over $1350.00 to replace it with another stainless steel fridge (in another brand ) to match our other appliances.

I have tried many times talking to reps at Frigidaire, requesting a new dishwasher. Each service man is giving a different excuse. The soap dispenser does not open well and the soap cakes in there. I tried using gel caps and they melt in the cup. The dishes are not rinsing well and are sometimes still dirty. I have found the pottery is being chipped on some of my dishes. I do hope you can help me.

The delivery personnel of my Frigidaire refrigerator had to remove the doors to access my kitchen. After connecting the water supply for the ice dispenser and drinking fountain, there was a leak from the tubing in the refrigerator. I fixed the leak. The ice dispenser did not dispense ice and a serviceman was called. He found fault in electrical connector. Both these defects were caused by the removing door.

This is an old problem. I bought a Frigidaire Frs26lf7ds7 from Lowe’s. I do not have a problem with them, but after one year, the storage drawers broke and the ice maker went crazy. I can handle the ice maker but the cheap plastic drawers, I can't. I just went online to order a new drawer. Can you believe its $124.00 to replace. That’s terrible when they use such cheap products. Oh well, I'll spend my money to fix my fridge when it should have been a quality product to begin with!

On January 10, 2009, we purchased a Frigidaire Freezer, Model LFFI14F5HWC -Serial WB84817319 and also purchased the additional 4-year protection plan from the Lowe’s store in Florence, KY. The freezer was delivered on January 12,2009. Around April 15th, 2009, it started making a grinding noise and ran constantly. On Monday, April 27, we called for service and were told that they would get back to us 2 days later to set up an appointment. After calling back a few times, an appointment was set up for Thursday, April 30th. When the repairman from Central Service came, he said the freezer needed a new fan and that he had seen others of this model that had to have the fans replaced. The part was not in stock and would have to be ordered. The freezer was making so much noise and was running constantly, so we unplugged it and were fortunate enough to be able to transfer the contents elsewhere. Since the freezer was only 3 months old, we felt like waiting for the fan was an unnecessary inconvenience - so my husband went to the Florence store and was referred to an assistant manager - Sue **.

We had our home built by Beard Builders in 2004. We picked Frigidaire appliances for our new home, which was completed Nov. 2004. I have had a problem with both the microwave and the dishwasher. The microwave had a little paper "card" covering a hole on the side of the microwave that kept sparking and burning. I finally slipped it out of the two little inserts to prevent a fire. As for the dishwasher, during this last year I noticed we had trouble getting the dishwasher to accept our wash selection. We had to go to the breaker box and turn it off for a few seconds. This would reset the computer and would then accept our wash selection. Last night, I turned on the dishwasher and went to bed. At 4:30 this morning I awoke to the strong smell of plastic burning. I checked the dishwasher and found everything plastic, even the cups on the top shelf, had melted! It was still on and very hot. The heating element had not turned off. I had to turn it off by the breaker. It melted the end off of the plastic "rotating, water distribution" part. I was wondering if there was a recall on these appliances that I haven't heard about?

I bought my fridge in the spring of 2005 and over the last year the front door panel around the ice/water dispenser has rusted just below the tray, paint is bubbled out and the screws to take the control panel cover off are rusted so that you can't get them out! I have read all the complaints and have to say I wonder now if calling the company is just even needed. Sad! I paid $1,000.00 for the darn thing and to have this problem is ridiculous! Most companies have a lifetime rust warranty on their appliances and given my washer and dryer are not of the same brand, Maytag, which has a Lifetime warranty on all their appliances for a rust issue. It says to me that they stand behind their product. Just a note, in the recent weeks I have been advised to write a formal letter of complaint, send it to both Frigidaire and the State Attorney General's office for the state it was manufactured in and your home state for any type of result. I don't know how far that will get me but I will try it. Seems like calling isn't gonna work. I will never purchase another product from this company again.

The stove burner would not turn off, even though the knob was turned to the off position. I had to turn off the breaker to cut power to the stove. I do not understand how this product could have received a UL listing or is not subject to recall. The potential for a house fire existed. I had to call a service repairman to take care of the problem. This is the second major component that has failed on this stove, and it is only five years old.

I purchased a Frigidaire built in double oven in March of 2008. In December of 2008, the hinges needed replacement. When the oven heated up, the door would not open. In April of 2009, same problem happened again. I had the extended warranty service company come out this time and they just pounded on the hinges and were quite rude. This oven is a lemon. I paid $900 plus $100 for extended warranty. I am not happy with this product at all. There are other complaints posted about this same problem on your Internet site. We are not the only people having this problem with the same product. Maybe they should refund our money. How many times will they need to come out to fix it before they replace it with something better?

I purchased a refrigerator in August 2005 and the freon leaked out. We had a repairman replace the freon and it is still not working. We are very disappointed that it is only four years old and not functional.

My Frigidaire Affinity front load washer and dryer have been nothing but problems! There is black mold on the bottom of the washer and I can't get it all out. Now the computer board has gone out on the washer and the dryer board says that a button is stuck and it only dries for a few seconds to minutes at a time before shutting off. They are only 2 years old. I can't afford to fix them or buy new ones. It looks like I shouldn't put in money into them after reading all of the problems other people have had. What a rip off!

We built our home in 2000 and decided to use all Frigidaire appliances. I loved the Frigidaire stove and decided to use the same brand throughout the home. We began having problems with the appliances except for the stove almost immediately. However, this was the second stove; we had to return the first because it did not work. We had service done on all items, and the same problem started within a few months. Our dishwasher stopped working. The refrigerator is always leaking. The dryer goes out frequently and leaves burn marks on the clothes. We will never buy Frigidaire again, and we are remodeling, so we plan to replace all appliances within a year.

I purchased 4 appliances from Specialty Appliance, LLC in Myrtle Beach, S. C. for our condo. We have had problems with 3 of the 4. Refrigerator was delivered with attempted repair of freezer door. Rust forming on new stove oven door. Paint flaking off inside microwave. Specialty Appliance replaced the freezer door, replaced the rusting part on the oven door, while doing that he cracked another area on the oven door, told me that it was defective paint inside the microwave and would replace the microwave. Received a call from them that Frigidaire would not replace the microwave but would sand and repaint. I said that was unacceptable. They said take it up with Frigidaire. I called them.

Purchased Frigidaire double built-in gas oven, model # FGB24T3ESB, on 12/27/2006, from local Sears store, & paid to have it installed. It did not seem to be leveled properly and the door on oven did not always want to open just right. I noticed, but I thought I could get my husband to just re-level it maybe! Well, before I could say something to him about it, it got much worse. Then one day, the door just fell off all together! When I put the door back over the hinges, it seemed to work better, so we thought maybe the guys had just not took the time to get it on good--they had been in a real hurry that day!

My name is Daniel ** and in October 2005, I purchased a refrigerator, stove, dishwasher, microwave, washer and dryer from Nebraska Furniture Mart in Kansas. These appliances are less than 2 years old and I have already experienced problems with all of them but the washer. I could not afford, nor think I would need, the extended warranties (especially within 2 years) and did not purchase them. Nor can I afford the prices that are charged to replace the parts and the ripoff service calls. I know of many people, including my parents, who have had the same appliances for 10-20 years and do not understand the apparent lack of concern you have for your customers.

After 6 years and 5 months, our side-by-side Frigidaire DIED. The temp was warm, no ice cubes were being made... so we called out a service man. He said it was too far gone and just to replace it. Sad to think that a $2000 item can only last this long. It would have cost $1500-$1700 to fix. So we did go back to the same store, bought a GE Profile for $3000. We noticed ONLY the Frigidaires were the cheapest or on sale. Hope something can be done w/ them making these defective products.

I bought this Frigidaire stove from Sears for approximately $1400. I purchased the extended warranty from Sears. There is a clause for the Lemon Law that states if they come out more than 3 times in a year the stove will be replaced. They have been out 4 times and never fixed it. The clause also states they have to replace a functional part which has only been one time and it still doesn't work. Sears has now scheduled another repairman out within the next week. I am addressing this more to Frigidaire than I am Sears. Sears has their policies and rules and won't change but I bought a top of the line 30 Frigidaire stove that has been nothing but trouble since I've had it.

In 2006 my Wife and I purchased a Frigidaire Affinity Washer and Dryer. About a year later, we noticed that our clothes had a very bad odor. We checked everything we could think of, right down to the water. Finally we discovered it was coming from the washing machine. After two service calls, sent by Frigidaire. NO TOOLS PULLED OUT The second one said to run cleaning tablets called (affresh) sold at sears through the washer. I used 3 tablets to no avail.

I purchased a Frigidaire Refrigerator on 7/5/08 it was delivered to my home on 7/8/08, I live alone and I went on vacation 2 days later on the 10th and was back home on 7/30/08, shortly after, i noticed that the panel around the water and ice dispenser on the door (outside) started to separate from the fridge, I visited a friend who had the exact same fridge for only a few months and she was having the exact same problem on hers. Since this seem to be a problem inherent in this line i told Brandsmart I wanted to change this fridge and get a different one.

On July 1 of 2007, while building a house, we ordered a Frigidaire stove through Lowe's in Tilton, NH. We received it in Aug., installed it in November. The first time I used it, it did not reach the temperature it should have. I immediately called Lowe's, asking to return it, but were told we had to go through Frigidaire to get it repaired. We were unable to get hold of Frigidaire until May of 2008.

I am doing this for a friend who does not have internet. She purchased a frigidiare refrigerator model# FRT8B5HW 6 months ago.The drip pan is cheaply made and the frigertaor leaks because of this. They are supposed to replace the pan.Who knows how long it will last?Anyways, I am stuck with it.

Problems with the washer, door switch was recalled, won't clean good, drain pump had to be replaced. This machine is junk. Service call, cost of pump, had to do it myself. Can't afford to keep paying for service calls. I think a class action law suit should be taken, there are a lot of complaints about these washers out there.