Frigidaire Reviews

Then 2 more months went by and the electronic brain shorted out in a thunderstorm. Again, Sears would not do anything about it so I replaced the part myself. Now the new Sears replacement touch pad is starting to not work again! We now have to cook without the #3. So 350 degrees is 400 degrees or 299. It is so frustrating. We bought a whole suite of appliances. Frigidaire dishwasher was so bad that we had Sears come and get it the day after it was installed and they replaced it with a Kenmore when I complained repeatedly. The refrigerator works, but is noisy. I will never shop at Sears again and I recommend that you buy nothing there. They do not back up what they sell!

Less than one month later, on Christmas eve, when I had all of my Christmas eve dinner plates in the dishwasher ready to wash, once again, the floor flooded, leaving me with a bunch of dirty dishes, and a flooded floor. Nice, right? It's just what everyone wants to do for the holidays! I called the repairman, but I also contacted Frigidaire to see if they were going to stand behind their products, and they told me they couldn't pay for the labor, because the warranty was over by about three weeks!

Really, are you kidding me? They finally agreed, after I threw a fit, that they would cover the repair of the dishwasher. I had, for 11 years previous to this, Sears Kenmore products, and never had the repairman at my house for them! I am so surprised that Electrolux would even be connected with such terrible products! I wouldn't purchase a toaster if it had Frigidaire on it! I have sent an email to their corporate office, and hopefully one of them will have the decency to call me, regarding their products.

I called and made another appointment, just to have the service man come out and say I see what it's doing and when I run all the tests it is passing, but I need to call the manufacturer and they are closed. Having to schedule another appointment which I did, just to have the same thing happen again!! This has been an ongoing issue for about 5-6 months now. All of a sudden the dishwasher is now falling apart as well. I have asked numerous times for a refund and have been told unless you have had three services and them manufacturer deems the product un-repairable, we cannot offer you a refund. In such an economy when people have to work to pay for appliances costing $2000 they expect people to work around their schedule, because it seems like they are never open. I will never purchase another appliance from this manufacturer ever again. I would much rather pay a little bit more if I had to just to avoid the headaches and excuses I have had to deal with.

Well, a couple of years later, the part did indeed break again. We called CS again and was told that they would be glad to sell us another switch and that a repair technician would have to come and replace it. We would have to pay for that charge as well. After much hassle on the phone, they finally agreed to have him come out at no charge to us, because they thought we were not placing the switch in correctly and that was surely the reason it broke! Well, once again, the switch has broken. Our only recourse is to buy a 3rd switch for another $123 plus S&H.

I have several issues with Frigidaire in regards to this issue! First, only one person that I spoke to today even tried to be helpful. I was transferred to multiple people and all of them seemed to be confused as to what they were supposed to be doing. They obviously do not understand what customer service really is. They kept asking me what I wanted from them. I told them the problem again and again and asked for a permanent solution to a very expensive problem! After replacing this switch 3 or 4 times, I could buy a new stop top! Not one person offered to send a new part out for free because of this being an on-going problem! Now, that would have gotten a raving fans review!

I understand that they don't want to sell me replacement parts. They want to sell me a new stove top! But that is not what I expect from a company that advertises their products as top of the line and high in performance etc. Secondly, it is a crying shame for them to charge $123 for a small switch that probably cost them $5 or $10 to make! That is price gouging if I have ever heard of it. And the last time I checked, price gouging is illegal!

I am so disappointed in this company and it is very unfortunate, because overall, I love the stovetop. When it has to be replaced however, it will definitely not be replaced with another Frigidaire product! I am curious to know if other people have had problems with this replacement switch (part no. 318078200)! This is the first time I have ever rated an experience with such negativity, but this has been the most frustrating situation! By the way, I found the switch on www.knobshopper.com for $29. Now what does that tell you?

This meant that I would be responsible for paying up to $270 to repairing it and $70 charge just to come out and assess the problem. Unfortunately, having a family of five that includes a service member and infant, I could not afford to pay over half the cost of what I paid for my washer, simply to have someone come out and fix the same issue, that I had a year earlier, less than 9 months after the date of purchase. I had to make a decision to either spend nearly $300, and risk having the same issue again, or purchase a new washer that I could rely on. I went with option number two, and spent money that we didn't have on a new more reliable washer. I am a very displeased customer, and have been greatly inconvenienced. I hope that you all can provide me with some type of solution so that I may continue to be a loyal Frigidaire customer.

The only response i received was, "we apologize that you had that issue with your appliance. Unfortunately, the parts concession to assist with the parts to repair the appliance, was the only way we could have assisted you with your appliance. We are unable to assist you any further".

The first time, the person assessed the problems and had no parts on his truck, so he could not repair the unit. After Frigidaire spent over $800 in parts to repair the unit and 6 visits from A&E, the unit was finally repaired 6 weeks later. Mind you, I was not able to use my microwave or oven for 6 weeks. I have a problem with a company manufacturing a product that breaks after 2 years of use.

There was a time when appliances lasted 20+ years. I understand companies wanting to make more money, but to manufacture a product that breaks after 2 years is ridiculous. Let alone the fact that they want you to purchase the extended warranty for repair, but that still costs them money for parts, supplies, gas and the customer's time in having to be available for the 4-hour window for them to come out.

The stove and dishwasher both have the Frigidaire icon in cursive. Needless to say, one month after the panel was replaced on my dishwasher, it is out again. So I am out the cost of the dishwasher and the repair. I spoke with Lowe's customer service department and was told that according to their company policy, I will not get any further assistance from Lowe's despite the acknowledgement that Lowe's sold me two products that seem to have bad electrical boards. I do not use the self-clean option for my Frigidaire stove in fear that it too will fail again.

I contacted Frigidaire via email to see what they suggest as far as replacing the door or repairs. They simply replied that they couldn't offer any assistance, and that was it. I let them know that if they couldn't help me I would no longer purchase Frigidaire products, and I got the same response. I'm not looking for a free washer here, just some help to get this one fixed and keep it operating.

I called them and they told me to fax the repair invoice for possible reimbursement consideration. I did (9/27/11) and waited a few weeks to call back to check on the decision. They couldn't give me any info since they said they never received it, even though I had confirmation that it was received. At that time, I requested the replacement parts to repair the exact problem included in the recall. But in the meantime, they said because they didn't receive my initial fax, they gave me a new number. I refaxed the invoice again to another number on 10/25 and waited until today (11/18) to call and check again.

Initially, I was told the fax wasn't received again until I insisted it had already been faxed twice and to a new number the second time. Suddenly, it was found and the decision to reimburse was denied justified because it wasn't directly included in the recall. Never mind, they should stand behind their product that blew a breaker at the time it failed. It’s clearly dangerous to have done that. I’m not happy with their decision. I will do better research when purchasing appliances in the future. There is no such thing as a reliable appliance with Frigidaire and they don't stand behind their product.

To this day since November 1, 2011, I still don't have a microwave. It took me 4-1/2 hours just to get hold of someone in the service dept at HHGregg. All of these things are just unacceptable. I won't go into details as to my other problems with the repairmen; no show, diagnosed wrong, and almost set my kitchen on fire!

I can't follow the logic there, since neither one will work. I guess Kansas must be the equivalent of a third world country and we just shouldn't expect to be able to buy appliances and actually have them work. Another Frigidaire representative says that replacement power supplies are being engineered, and they should be available in a few weeks. In the meantime, two military families are living without being able to cook. If you want logical and caring customer service, don't buy a Frigidaire. Frigidaire thinks it's okay for people to wait weeks for repairs.

Maytag, here we come! We've already replaced the refrigerator with a Maytag. I wouldn't put another Frigidaire in my house even if it was free.

The electric range stopped working as soon as the one year warranty expired. My daughter called a licensed repairman who came back three times, replacing the heating element and some type of circuit board. Within a few weeks, the oven stopped working again. Every now and then it would suddenly start working again, but eventually catch on fire. My daughter's husband has installed new heating elements twice, (they couldn't afford to keep calling a repairman) but the oven and stovetop worked for a while, go out, work again and then the element catches on fire. Both my daughter and I have contacted Frigidaire (Electrolux) customer service and have gotten a complete runaround.

Their position is that unless there is an "official recall" they will do nothing. A week ago the oven caught fire again and I told my daughter not to waste any more money to have it repaired. My husband and I are going to buy her a new range, but I can promise you it will not be a Frigidaire product and I want to warn other people to avoid them as well.

They said they would send an email immediately with the instructions on the process. It's been several days, no email has arrived. They clearly were just trying to get me off the phone. Never buy Frigidaire appliances. I also have a washing machine from the condo I purchased and it has errors constantly. After 18 months and a $90 service call with no results, the $200 wine cooler is unit not working.

On November 2, 2009, a local repairman ordered the clock (what he called it), and replaced it for $350. Two weeks later, the F1 came back on. It happens off and on, for about a month or two, until this summer. Now, it is doing it a lot, so I guess it is getting ready to tear up completely again. This time, I contacted Frigidaire, and received no satisfaction at all. I left a customer survey that none of my questions had been answered. Like, can you tell me if there is a defect in your product, and if so, is it now taken care of? I might try it again. My husband even emailed the CEO of Electrolux and Lowes. I just got a call back, same woman's voice from the Philippines. She asked all the questions she did before. I explained this was twice for the same problem.

She put me on hold, then came back, and said that there was nothing more that they could offer me. Maybe she is not good at English (I know I am not either, and I was born in the USA), but she could not offer me "more" since she had not offered me anything to begin with. The serial # is VF34956524, and the model # is FEF357BBB. The part that I ordered, and had replaced (the clock) was #316207529, and the overlay, the pretty part when the clock is replaced, is damaged (316220805).

I will also add, I purchased a refrigerator at the same time I purchased the stove in 2004. Every last shelf has broken. We repair it with that epoxy tube glue, the green on the outside and white in the middle, cut off a piece and knead it together until it turns white. Nancy, you complained of this too, that does a pretty good job holding. Just recently, the refrigerator has suddenly started running colder, and freezing up some stuff, like my lettuce.

Guess it is going bad too. I know I purchased it in 2004, but heck I am used to stuff lasting. By the way, I am a big cook, and gardener. I am fixing up another kitchen in the basement for canning, and was going to purchase a new store, and refrigerator down there too. I can promise it won't be Frigidaire for Electrolux.

After about an hour I threw the breaker back on and the display only showed the time needing to be set and no indication that the oven was still on. Again, the oven heating element continued to heat...on its own! I contacted both the Sears and Frigidaire recall hotlines to inquire about the particular serial number since it was in the range of the recall. I was told that my unit was not included in the recall and to call Electrolux who manufactured the unit which of course was closed. I am awaiting open office hours to call Electrolux. Major Fire Hazard had I not been home to hear the beeping on the oven.

These local companies also make you wait to come out, mislead you on what is wrong with your appliance, don't call or try to set up future appointments for further repair, etc. I have spent about 5 hours on the phone with customer service and they are giving me 100.00 check for my frustration. Isn't that a joke? Several thousand spent on Frigidaire appliances and seven months later, there are issues with three out of four appliances! My husband and I would never purchase Frigidaire/Electrolux Appliances again. Put your money towards a different, more reputable brand so you don't have the same experience we had! Hope this helps! Don't buy anything Frigidaire, they are horrible about customer service & repairs for appliances still under warranty!

From the time I purchased up unto now, it has been almost a month of no cooking. I think this is beyond unfit customer service and would now like to return all that I have purchased because of it. Time lost, no cooking, plumber(s) and food spoiled because I could not cook as well as moneys spent on take-out all this time, to me is a major expense. With "no" cooperation from Frigidaire, my money I thought was the same color as the company's! Expenses as well as utter dissatisfaction and disappointment with a product I once trusted and had faith in.

In February, the Frigidaire Galler Series side by side we had just stopped working in the middle of the night one night. We leave for work early and usually have breakfast on the go or skip it altogether. It was also Friday/payday, which meant pizza night. We literally didn't use the fridge for around 24 hours. I opened the fridge Saturday morning to make breakfast and our brand new gallon of milk was soured. The fridge STANK of soured milk and spoiled food. We found out the compressor went out and the fan was no longer working. After reading reviews on repairing it and talking to repairmen, we decided to just wait (two weeks with 2 kids and no fridge, yikes!) until our tax return came in and buy a new fridge. We avoided Frigidaire! I refused to have another Frigidaire after that. It was less than 5 years old and already out.

To top it all off, the range (model #FEF316BSD) that is also only 5 years old, well, I've had occasional problems with it in the past year (oven popping, one particular section of the heating element burning brightly and "sizzling", burners on the stove not heating at all or getting overly hot and turning bright red). Tonight, I turned in on at 425 to cook garlic bread. The oven had been on less than 5 minutes when we heard a loud popping and saw a bright flash come from the kitchen. Of course, I run in there to turn the oven off and open the door. About an inch long section of the heating element had melted halfway through and dripped on the bottom of the oven, melting that area some also. Once I turned the oven off, it still didn't 'fizzle out' right away. I had to unplug the unit and open the door to the oven and it took a good 5 minutes for the burning white light to run out of oomph! I was honestly getting scared and about to go for the fire extinguisher!

Needless to say, after having a Frigidaire: microwave, side-by-side fridge/freezer. And ovens all mess up with 2 years (being 3 to 5 years old at the time!) I will never buy another Frigidaire. When the salesman who sold us our new fridge recommended them, boy did he get an earful on why his company should not be pushing their products! But at least with the fridge, it was bad but not dangerous. This though, I refuse to even have this oven plugged in right now for fear of something happening. This is a hazard to my husband, our children, our pets, and our home. That is just too much to risk!

Finally they replaced the refrigerator but the replacement has the same problem as well as other problems. Frigidaire is now refusing to refund my money or exchange the refrigerator until I have a minimum of 2 service calls and the unit is deemed unfixable. I have called twice and asked to speak to a supervisor.

Each time I am told no one is available and they refuse to give me a name or direct number of someone who can address my problem. I also bought a Frigidaire dishwasher, microwave and slide-in gas stove. None of the appliances perform adequately given the $4,000+ we spent. Never again will I purchase Frigidaire products. Loss of wages due to 25+ hours of lost work and $100+ in ruined food.

I just phoned "Frigidaire/Electrolux Warranty Service". I was asked for the serial number, which I provided. The Service Representative stated: "Well your unit was built in 2006. Had it been built in 2005, your compressor would still be under warranty. But, your unit's compressor was a 2006 model, so it only has a one-year warranty. When I explained that my written warranty stated "5-year warranty on the compressor", the Rep replied: "Well, it's only a year."

Frigidaire was apparently bought out by Electrolux, as almost a year ago I was told that Frigidaire filed for Chapter 11 protection, under Federal Law, from their creditors. I have not confirmed this. Judging by those posts I've read above, I would recommend that no one buy any Frigidaire product whatsoever, as the economy we now have to endure will not allow your hard-earned money to go down-the-drain, in the way of repair cost.

From my purchase in 2008 until 2009, I called several Conn's repairmen to figure out the problem with the oven and no one could resolve the "Racing Flames" issue. Although the repairmen concluded that the oven was in good condition, each one of my attempts thereafter to use the oven, the fire flames incident will still occur. I was under the impression that Conn's was neglecting the issue about their product Fire Hazard imperfection so I had to lure repairmen to repair my oven with irrelevant problems. I was told that if I keep requesting repair services without any problems to resolve, I would have to start paying $75 for any further non-repairable service.

They then referred me to Frigidaire repair services because that was the company that actually owned my product and it is a possibility they could give me a better solution. Needles to say, two of their service men inspected the wall oven and could not find any solution either. My grandchild and daughter have also experienced the flames racing to their face after they both attempted to use the oven. After these attacks, I decided to disconnect the oven to prevent any future injuries.

Presently, Conn's and Frigidaire do not want to replace their oven because their repairmen couldn't find any problems with my oven and now I am stuck with a hazardous, inconvenient, and useless oven that I have never used. I made my final and last attempt on 01/01/10 to complain on my oven to Conn's in hopes of a discovery before I personally remove the stove from my presence. That repairman discovered gas seeping from the oven and ordered parts for the stove.

A different repairman replaced the parts to the oven. That same repairman had the same rushing flames encounter happen to him as he became scared and complained to Conn's that the fire almost, "burnt his eyebrows off." My daughter actually witnessed this happen to the repairman and can explain everything that took place that day. That is when Conn's finally came to a solution, and agreed to credit my account half the amount of the actual oven's worth. My warranty stated if the product was non-repairable that the company will give a replacement. Well, Conn's refuse to replace my oven because they consider my purchase As Is because I got the oven from their warehouse. I refuse this agreement and renegotiated with Conn's because of their inconsideration to my inconvenience and safety to their Hazardous product.

I am now in mediation with the Consumer Relations Officer because he states that his research is unaware of any service write-ups of fire from my stainless steel oven. I personally have 3 invoices in my presence, but the other invoices are not being fully researched or released. There has to be no organization in Conn's Service Department because the Consumer Relations Officer stated that there was no report given on any repairman startled over flames from my oven. I am truly fed-up and disappointed in Conn's Safety Procedures, Repair Service, and Consumer Relations. I need this ticking bomb out of my possession before my household encounters an explosion or leak. Conn's/Frigidaire Stainless Steel Wall Oven has been inadequate since the day of purchase. My household is clearly in harm's way. I have a past experience with a fire and I was fearful that the product will explode and no one at Conn's would believe me.

Well a service call where I live is 150.00 then have them come out and tell me it’s probably junk. Then I am out that money. Any way there is a big problem with this M/N if the element keeps running. Sure would be cheaper to fix a dishwasher than replace a $600 thousand dollar house. There needs to be a recall because it will happen to someone.

About a year later (and beyond the factory warranty period), the top-most spray wand of the dishwasher disengaged and it remains stored in a drawer. Being a single guy grill master, I neglected to use the oven for some time. When I did, I noticed mini-explosions taking place when I baked. I finally got a hold of a good appliance repair person who diagnosed the problem as a faulty gas valve so gas was escaping but not properly igniting. Dangerous, you think?! To repair that would cost about $360 but I have no intention of perpetuating the Frigidaire Fiasco in my home.

So now I get to shop and pay for another new stove. Hopefully, next year, I can afford to change out the dishwasher as well. If you're brave enough to go the Frigidaire route, be sure you test absolutely everything over and over again during the warranty period, otherwise, you'll find yourself buying all new appliances in less than 3 years! What a rip-off, not to mention a safety hazard. Just say "No!" to Frigidaire.

Both products at the time of damage were under one year old. I had to take off from work five times in order for repair men to come out and either assess or repair damages. I am not seeking compensation for the dishwasher, as it is operable. However, the washer/dryer unit has caused water damage to my property and I do seek compensation for that. In addition, I want the washer/dryer unit replaced. A product that has caused this much damage in under one year is not acceptable. Thank you.

Frigidaire makes- Electrolux, White Westinghouse, Kalvernator. None of these products are safe.

A few weeks later, the ice dispenser was dispensing water and vice-versa. I called again. The technician came out and informed us that the water hose in the fridge came loose and fried all circuit boards. This is the reason for the water damage to our downstairs bathroom. He had to order the part and instructed us to not buy large amounts of food due to temperature control issues while the boards were not functional. We waited a couple of months for the new boards to be delivered.

The next issue is our fault although I do not understand why these appliances are not constructed to prevent intrusions like this. A mouse crawled into the fan causing the motor to burn out which in turn melted the water lines in the fridge. This is the reason for our warped hardwood floor. Now what really ticks me off is the oven. It works great. But after 9 months, it does not look too good anymore. Right above the oven door are vents. These vents get extremely dirty. Cleaning them is not easy and so far I have not had very much success. If I had known that my cleaning attempts will cause long unsightly water streaks in the oven door which I cannot get to unless I take the door panels apart, I would have left the yellow goop in the vents! I learned my lesson and left the vents on the microwave alone. It’s not like you can get them clean anyway.

Then, in September of 2009, our refrigerator began to act up and by October 1, 2009, we found out the evaporator on our three-yr old refrigerator was shot! No one would fix it and to do so was upwards of $500-600! So we had to find a matching appliance, so of course had to buy Frigidaire again, ($1000) but also bought the 4-yr warranty from Lowe’s. Within weeks of this problem, my dishwasher stopped working. Again, another repairman came out, and the motor was shot! So $280 later, I could have bought new for $400 (but already had spent enough on repairs and purchasing the new frig).

Then, a few weeks after that, earlier this month, I was cleaning my range and removed one of the knobs and the piece that sticks out for you to put it back onto, was loose and would just push into the control panel. So I called, spent hours on the phone with people you could hardly understand, but one nice gentleman ordered me the replacement part for no charge. But then he told me I’d have to pay to have it installed because the warranty expired. I thanked him for the free part (which has still not arrived) but then said I want to complain to someone "higher up." He gave me another number and finally calling a third time, I got someone who spoke good English. She looked up what all I told them already, and then said the best she could do was offer me a rebate of 60% off the purchase of a new range!

What? Are you kidding me? First of all, I just bought a new refrigerator and have my dishwasher repaired. I don’t have the money to buy a $1500-$2000 range and then wait for you to reimburse me, let alone I don’t want another one of your appliances! And when the rebate offer arrived, they weren’t giving me 6 months or a year to buy a new range; it’s only good till January 10, 2010! I could buy one this time of year if I wanted to! This has been very frustrating to say the least. We had owned Frigidaire products in the past, so I thought these would be good, long lasting items as well. We are extremely disappointed and will never buy another product of theirs again!

After many years of cooking in a cramped galley kitchen (I am a baker and make many wedding cakes and other specialty cakes), we decided to add on to our house with a new 12x20 addition for a new state of the art kitchen. I purchased a Frigidaire range, combination convection and regular oven with warming tray and smooth top. I bought this at the end of May 2005 and it was not cheap, around $1,200.00. It was held in the warehouse until contractors were ready to install in early November of 2005. It took this long due to many problems with delays and other problems that are too numerous to mention.

When the contractors installed it, it was missing a leveling leg and parts for the warming tray. There were no rollers on one side and the metal sheeting, covering the top of the warming tray was just hanging down (not secured in anyway). I can't remember what else was missing. It took some doing, but it got repaired at no charge. I do not know if it came from the factory this way or was cannibalized for parts in the seller's warehouse. I now suspect it came from the factory that way. The design is poor. Shortly after I purchased this, a pot of potatoes boiled over and went done vent holes in front of the oven, staining the inside of the glass doors. It is very unsightly. When asked about cleaning this, I was told by the company I purchased this from that it would be a pricy service call ~$100.00. So it still looks horrible.

My second experience with Frigidaire was this Spring 2009. I needed a new dehumidifier for my basement. I went to Lowe's and purchased a Frigidaire 70 pint for around $265.00. Not exactly cheap! I took it home, plugged it in and the next morning, my carpet was wet where it had overflowed. I read the manual and then re-read the manual and tried everything I could and even called the help number. It continued to overflow and soak my carpet. I finally returned it to Lowe's and they replaced it with another, the same make and model. The same thing happened. So I would only run it for 4 hours at a time as I was sick of the wet carpet.

I also took this one back and after arguing with Lowe's, they finally gave me my money back. I then went to another store and purchased another model and it has been working fine. Obviously, the Frigidaire model was defective, which makes me think it was probably made with defective components made in China or some other third world country with no quality control. Now a couple of months later, I got a letter from Frigidaire that my $1,200 stove I purchased in 2005 is being recalled for a fire hazard. I have been waiting for two months for the repair service to come and replace the defective part as we do not dare leave it plugged in. This service has been scheduled three times and cancelled three times.

I was on the phone so many times with Frigidaire that I've lost count. I have been transferred from one department to another and no one there seems to know what the other department is doing. Now that we are on a first name basis and the word is getting out, the last few times I've called someone actually sort of knew what was going on. I was told the parts were backordered until November 1st. When I told one customer service person that Thanksgiving was coming and it would be nice to cook a turkey, they just laughed. Now I am told parts will ship directly to me and I must call to make arrangements for repair when received.

Now thank God my husband is retired and can be available all day to wait until someone shows up, but if he were still working too, that would be four days one of us would have had to miss work as we were told anywhere from 8AM to 5PM to be home and available for repairman. Eventually, I suppose I will get it fixed, but after looking on your website and seeing other Frigidaire products being recalled too for fire hazards like washers and dryers, I know that you can't make a decent product and I will never purchase your brand again. I hope moving all those manufacturing jobs to third world countries to save a buck has paid off for you. Not only have you put Americans out of work, you have jeopardized their safety with defective parts.

This country used to pride itself on quality goods, with our quality circles and other quality related programs. It gave the public confidence in a safe, dependable, reliable product. In my mind, you have destroyed that ideal. Corporate greed will be the ruination of this country. We already have a very good start.

Most of the dryer cycles do not work and even before the control panel detached, all the lights blink and the machine beeps insanely and repeatedly whether the machine is drying or not. The only solution is to unplug the machine. We have had to have the machine serviced on multiple occasions for excessive lint buildup. The overheating is so serious, we check and clean the machine regularly and have pulled it away from the wall to prevent a fire hazard. The matching Frigidaire washer is also a serious problem. Water damage from an interior leak has destroyed the barcode sticker, so I am no longer able to read the model and serial numbers.

Lowe's was not accommodating in helping us recover the model information. The washer filter gets clogged repeatedly and the drum retains water. The drain/rinse cycle does not work. The gasket leaked inside the door leading to a truly impressive display of rust on the washer door. The hinges are completely rusted at the bottom of the door, plus the door does not close by itself any longer and must be forced shut. The bottom panel beneath the door is completely rusted out. The first time I noticed the door sticking due to the rust was when the plastic door handle snapped off in my hands under normal opening pressure. I now have to pry the door open with a screwdriver. As if this is not enough, the washer does not clean clothes properly and my whites never get white. Although I have yet to notice the mold problems mentioned by other consumers, I see the potential because the gasket does not drain properly and retains water between cycles. I always clean it out.

Frigidaire stainless dishwasher, model FDB1500LFCO. The dishwasher has required multiple repairs. The spray arm becomes loose or dislodged and falls against the element, which then melts it requiring a replacement part. Filter is not effective and dirty water backs up inside the machine and leaks out the front. The dishwasher does not clean the dishes effectively even using premium products and rinse agent - glasses are regularly cloudy. We do not have hard water. Most importantly, the dishwasher chips and breaks plates/bowls and scratches cookware even when sparsely loaded. I have never owned a dishwasher that broke plates even occasionally and I currently have a 12-piece table setting that is more than 80% chipped. I will not purchase new plates while I still own this washer for fear of more expensive damage. Stainless cover shows excessive scratching. All I use is wipes or a soft sponge.

Frigidaire side-by-side stainless refrigerator model number FRS6LC8FS2. The plastic shelves chip, scratch and crack under light cleaning. The fan motor is unbelievably loud and the ice machine whines and grumbles. The door handles will not hold flush to door even when adjusted. In-door water/ice dispensers are clouded and scratched after only 2 years of use. Stainless door panels show excessive wear after minimal use and light cleaning. Poor finish.

Frigidaire ceramic top range model FEFL796CA. Vented heat from inside stove has permanently discolored stainless control panel at the top left. Vents at the top of the stove door do not prevent spilled fluid from entering sealed area between double glass fronts, resulting in unsightly drip marks we are unable to remove. The drawer slides on bottom, oven drawer broken and non-functional. Both stainless and paint finishes are unacceptable. 2 years of wear should not be enough to chip the paint and show scratches on the stainless areas.

I will estimate we spent $1,800 on our refrigerator, $600 on our range, $300 on our dishwasher and $700 on our washer/dryer combo. This is a grand total of approximately $3,400 on Frigidaire appliances, none of which work properly or look aesthetically pleasing at the three year mark. We are extremely disappointed and will never purchase Frigidaire/Electrolux appliances ever again! No satisfaction from the company, no help from Lowe's, only endless repairs and expensive parts. We estimate we've spent about an additional $500.00 on repairs and laundromat expenses so far. We are unable to replace our washer/dryer at this time and that is our most crucial complaint. Please help us.

Anyway, I stumbled upon this site and know what I have to look forward to. The refrigerator flood thing just happened so I don't know what the cost to repair will be. But as I am reading all the Frigidaire complaints, I just remembered we already had to replace the overhead microwave. It kind of exploded inside when I was warming up my coffee. I thought I just blew a fuse - well I did blow a fuse and my Frigidaire microwave. I forgot what they told us when we brought it to the service except it was done for. We found a GE microwave that blended in with the appliances. I looked it up online and that model of microwave had a defect (not a factory defect - Electrolux can't admit any responsibility), but the microwave was known for doing what it did.

I never gave it a second thought because we liked the new GE microwave 100% more. It is so much easier to use and we got it on sale for around $350. Okay, we can handle a microwave replacement cost ... but a refrigerator, dishwasher and a range? My appliances were out of warranty so I didn't bother to look at the Limited Warranty Electrolux offers until now. If I were still under warranty, anything I would need fixed or replaced is listed in their exclusion clause - my Pergo floor would be excluded, any ruined food in the refrigerator. They even exclude rust on the inside or outside of the unit. Every legitimate complaint I have read on this website is covered by an exclusion in the warranty.

It's too bad a good company has sunk so low. The over 50 crowd is buying Frigidaire because we think that's what we are getting. We are not. The real Frigidaire has gone away and it is a cheap imitation of the former company. They can't hurt so many people and continue to thrive.

I contacted Frigidaire by email and advised them of these issues. Their response is the following: “I am sorry to hear of your difficulty. We here at Electrolux strive for quality and customer satisfaction. While I can not guarantee that every unit will be problem free, I can assure you that this is a rare thing that you are experiencing. I recommend you contact an authorized service company to evaluate and to correct the problem. You can locate one by looking in your local yellow pages or by calling my customer care center at 1-800-374-4432.”

Of course, the dryer is no longer under warranty as we purchased it in January 2008. I really don't understand how a repairman could fix what I would consider a manufacturing error. To date, we are still pulling our garments out the space around the barrel and I am ignoring the beeping on the front of the dryer. I was hoping for a resolution from Frigidaire, but from the email response above, they do not feel they are responsible. What are consumers to do?

But that’s not the only problem we have with the fridge. There are cracks all over the inside of the fridge and freezer. It looks like the fridge is falling apart. The cracks are all on the side of the walls. Some are so big that you could see right through. I called several times to the warranty department and they sent repair guys out, but they did nothing but put some kind of glue on them. But more cracks form and the other ones are getting bigger and they won’t do anything else because they say it’s cosmetic damage even if I could see inside the fridge. They told me I just have to deal with it because they aren’t going to do anything more for it.

Don’t buy Frigidaire or the extended warranty from Lowe's because they don't cover anything. Lowe's will tell you that they cover everything, even normal wear and tear you cause. All they want is to rip people off that don't have much money to begin with. I can’t believe that with all the technology that's out there right now, that a company can't make a fridge last for no more than a couple years. All these companies don't care about people; all they want is for us to spend more money so that's way they make crappy appliances.

The stove has always been inconsistent. Items on low and left to cook (spaghetti sauce, soup, chilli) boil. They cannot be left to cook on the stove. The oven burns items on the bottom (I have to put a pan or tin foil in between the bottom heat element and food to avoid burns) and if I use the convection, you can see where one half of something is done where the other half still needs to cook. But the scariest thing for us is how extremely hot the oven gets on its exterior. I have burnt my arms, hands and abdomen because of the extreme heat on the outside of the stove. Whether it is because the seal is non-existent or something else, I don't know. But my children have burnt their hands and that burns me!

I will never buy Frigidaire or Electrolux products again. Calling to discuss anything with them, you get a foreigner that you can barely understand and who cannot really help you. If you get a repairman to the house and the problem doesn't replicate while he's there, you are sol. Now my microwave has started, on occasion, giving an electrical pop when I turn it on. It isn't all the time, but it is scary and sounds so dangerous. If and when I can find a job, the first thing that will go is the stove!

I ran across the link on ConsumerAffairs.com for Chris **, the Escalation Specialist for Electrolux suggesting that consumers should contact him and give him the opportunity to look into any issues that had occurred. Before filing a complaint, I decided obviously that I had not tried everything and maybe the right thing to do would be to contact Mr. **. He responded to my email immediately and offered me a couple of different solutions. I opted to have my refrigerator repaired and it is working as good as new. Electrolux paid for the labor and the part.

I couldn't be happier with the service and the solution I received from Chris **. I had tried on my own to find the name of someone in charge at Electrolux, but to no avail, so thanks to your website for making all this information available to consumers and thanks also to Electrolux and Chris **.

Problem #1 Refrigerator: The ice maker in the refrigerator is grinding up and spitting out slivers of white plastic into the ice, both cubes and crushed ice. The dangerous thing is that you cannot see the plastic in the ice until the cubes or crushed ice melts. Then you see lots of white plastic shavings floating in the melted ice (water).

Problem #2 Dishwasher: The door to the dishwasher when lowered is hanging too low. It seems as if when the lower rack is loaded with dishes, and the weight is on the lowered door, you feel like the dish rack is going to roll out or the door is going to break off.

I made a call to the customer service department on Monday, August 3; and I was given a phone number for an authorized service center. I called the number given to me 5 times over the next two days. I never got an answer. I left messages but never got a return call. So on Wednesday, August 5, I called Frigidaire again. I explained to them that there was no answer with the company that they gave me. They gave me another company to contact. I contacted the second company, Milton Services. I was told by them that they do not service my area. So, I once again contacted Frigidaire. I was told that they would have someone from their escalation specialist department give me a call back within 24 hours.

On Thursday, August 6, I received a call from Jennifer, escalation specialist. I was told by her that she had me scheduled for a service call with A & E Service and the first available date was Monday, August 10, sometime from 8am to 5pm. I took off work Monday, waiting for service. I received a call from A & E services at 12:07pm, and I called them back within 10 minutes. I was told by them that because I didn't answer the phone that they wouldn't be able to come for service that day and that they would have to reschedule me for later in the week. I had already taken off from work and I feel like it is unreasonable for them to say that if I don't answer the phone, they wouldn't be able to come. This was even though I called them back within 10 minutes from the time they called me. It didn't matter.

So, I once again had to call Frigidaire back and explain the situation to them. I asked them if there isn't any way they can have someone service it, after all I did have an appointment for then and I had taken off work. She said they couldn't come that day, but she would reschedule me for the next day, which was today, August 11. I once again took off from work to make sure I was here for the service technicians to work on the appliances. I got a call from A & E at 9am this morning wanting to schedule me for one day this week. I explained to them that I was supposed to have an appointment for today. They said they didn't have me scheduled, despite the fact that I had a confirmed appointment from the Frigidaire customer representative that I had spoken to on Monday, August 10.

Again, they didn't show up; and I have taken two days off from work and still have gotten nowhere in regards to having my appliances repaired. As of my last conversation with Jennifer of Frigidaire a few hours ago, I was told to contact their service provider for service; and that is all they could do. She said to make sure I answer the phone and that they were not responsible if they couldn't reach me. I felt that was a very unfair statement for her to make, considering I have taken off from work two days and still haven't gotten the service that I was promised.

This is very costly and no one should have worry about this with a refrigerator this new. In or out of warranty, no new refrigerator should have that short of a lifespan. We will definitely not be buying anything Frigidaire or Electrolux again. I would appreciate it if Frigidaire would cover these expenses of the repair parts and labor and spoiled food for us, in which case I may consider purchasing Frigidaire or Electrolux again in the future. Please contact me ASAP via email.

She more or less told us it was our tough luck that these things happen. We felt like the freezer should have been replaced since we no longer feel secure about its performance. The Central Service Man did return on May 12th and replaced the fan so actually we were without the freezer for 11 days. The service representative that was contacted for service assured us that any loss of contents would be reimbursed, but that's not always possible since a lot of the food was frozen from the garden and is irreplaceable. In all our years of dealing with appliance services, we have never been told that we would have to wait 2 days to make an appointment.

We shared our experience with one of our friends, and they had a similar experience with a refrigerator they had purchased from Sears. When they called for service, Sears brought them a new refrigerator and exchanged it the very next day - so I guess I know where we'll be going the next time we need a new appliance and will also advise our friends & family to do the same.

Took information, said they would get back to me in 72 hrs. Never heard from them, called them on Oct.22,2008. Was not cooperative, said they would not replace microwave, when I asked to have that put in writing/email etc. was told THEY COULD NOT DO THAT! I kept asking to be connected with someone above them, was told manager was on another line. I kept insisting to speak with top management, (also each person I spoke with would not give me their last name) Finally, was connected to Lawrence who did give me his last name: **, customer service supervisor. Said he could not send me any written notice that they would not replace the microwave. I CANNOT BELIEVE THIS!

But it didn't take long till I started having the same old problem again with it hanging! It was like getting a work-out everytime I cooked!! I have a disability- Ankylosing Spondilitis-so any pulling and tugging REALLY takes a toll on my body!! I finally got to where I just could not use the oven at all! I called a tech. out, and was informed that the hinge on the right side of my oven door would have to be replaced, and it would cost more than my oven cost for him to take it in to the shop to do this! NO THANK YOU!! THESE HINGES LOOK AS IF THEY ARE MADE OF SLIGHTLY STRONGER METAL THAN TIN!!

I called the Electrolux Co. the next day and have been trying to deal with someone from that Co. ever since (that was in April, 2008). I have talked to at least 5 different customer service reps., who have all refused to EVER let me talk to one of the ones I have previously talked to; I have asked repeatedly to talk to one of their supervisors, and been repeatedly denied, and I have left my phone # for one of their head guys to return my call on more than one occasion, without success!! I did get their parts dept. to send me the hinges for both sides of the oven, back in May of this year, and my brother, who is a very good mechanic, replaced the right side hinge, to where it was more stable than it had been from the manufacture, and within 2 weeks, the door started hanging again!! This oven is SIMPLY a faulty product!!

If you go to Sears website for their store and look at their product page, check out their reviews for their ovens, you will see that there are like 4 out of 5 reviewers that rate this same exact oven that have had the same problem & service techs have told them the ovens can't be repaired!!

All they will offer me is a 50% rebate on another Frigidaire, or a Tappan, Gibson, Kelvinator, or White-Westinghouse Oven! (I can't even find any of those brands in a gas oven anymore where I live--they tell me they've stopped making them in gas-- I keep telling them I am handicapped-- I am not able to go everywhere looking, plus the space I have to put an existing oven has to be considered??)

Why won't they just work with me a little here, you know?? The trim on the outside of this oven gets SO HOT within a few seconds of turning it on. I told them it is also a FIRE HAZARD!! You would think they would want to do what's right because of that!!

Needless to say, I am disgusted with your products and your retailers and will never purchase another Frigidaire product. You allowed us to buy the extended warranty on the dishwasher when it stopped working after 6 mos. We can't afford anything else having to do with you. We will have to purchase Maytag. Furthermore, I will use whatever media at my disposal to advise the public of the inferior products that you produce. I am also contacting the Better Business Bureau and Attorneys General in both Missouri and Georgia. I am sick of being ripped off by major companies trying to get rich.

I feel I purchased a lemon. The stainless steel top has been replaced because it rusted. The new one rusted also and they told me it's not covered now. I am 80 years old and I can't afford to purchase another stove but I feel my life could be in danger if this unit shorts out and catches fire or I leave something cooking and catch the house on fire. My family is fully aware of the stress and aggravation I have had and would definitely file a lawsuit if something happens to me after all of the times I have requested service, got a service man who did not fix it and continue fighting the same problems I started with when I purchased it.

I had to borrow a stove last Christmas while waiting for a repair person. The stove has a short that has never been fixed. There are times that if you turn the units on in low light you can see fire and/or light flicker in the back panel of the stove. I am afraid to leave anything on the back units because I have never been able to turn the units down to simmer and be assured the food would not burn. The units change temperature without me touching the controls.

After quite an ordeal, Airport appliance said they would take my $2,494.32 Washer and Dryer and give $500 Toward a new set bought from them. (WHAT A JOKE!) Anna from Frigidaire said they would give me a rebate on a new set bought from them. Again (WHAT A JOKE!) Airport Appliance nor Frigidaire stand behind their products and I would recommend that no one buy anything at all from either company.

I was told that because it was a cosmetic problem and the 30 day return period had expired they would not do that, but they would send a tech to look at it and glue it back. When the tech came I told them I wanted to change the fridge not glue it as this is a $1600 brand new fridge and should be in perfect condition. A few days later I noticed there was frost accumulating inside the freezer around the ice dispenser.

When I contacted Brandsmart, I was told again they would not change it, but would send another tech to look at it. I have contacted the company directly and have gone to the store and spoken with the saleperson and the manager. Nothing has been resolved, I paid a lot of money for a new fridge not a refurbished one, this store is making it difficult in the hopes that i will give up, its not right. I feel that as the consumer i should have some rights also.

Frost inside the water and ice dispenser. Panel on the door outside the fridge around the ice and water dispenser coming off.

They sent a Reliable Appliance Service technician on June 25. He changed the ignitor, to no avail. We called them again and someone came out on July 10 to change the thermostat. On August 26, they came and changed the control panel, but the stove still didn't work correctly. All this time, the stove was under warranty.

The stove still does not work properly, but we are being told that it is no longer under the year warranty. But the issue is that it has never worked correctly from the beginning. The technicians that came out, came out during the year warranty period and never got the stove working properly. They just kept changing parts. We want a refund so that we can buy a stove that works from a reliable company that respects and honors its customers.

The result is that we have a stove that we paid over $500 for that does not work properly.

I just want to prevent someone else from making the same mistake I did by trusting this product

400 dollars worth of food into the garbage, headaches, dealing with clueless people on the phone.

the very next week, all my food defrosted and once again I lost food and had to rush to store what I could salvage to my daughter's house to store. That meant the inconvience of driving across town daily to pick up meat for dinner or a trip to the store. This time they kept it for three weeks. They brought my fridge back and sure enough, it went out again, I again lost food, and had the loaner back. The loaner worked fine, much better than the new one. They told me that someone put in freon and forgot to replace the plug and it all leaked out. This time they kept it for about 1-2 weeks. Three times for one refrigerator less than two years old?

I talked to the Frigidaire Company and Al Grace appliance, to no avail. They would not replace my refrigerator. I am a 62 year old disabled great grandmother. Do you think I felt like all that cleaning, running around or have the financial resources to do all that. Do you think they sent someone to clean out the fridge even once? How about the food I lost? What about the extra gas I burned? When I found out that a lot of my neighbors were having trouble with theirs too, a red flag went up. I think they took rejects and refurbished them and passed them off as new.

I was totally exhausted by all that running, cleaning, moving around, rearranging and stressing about all the inconvience I was under, unnecessarily. I have a madical condition that is ascerbated by stress alone. As a result, I ended up in my doctors office with an unscheduled appointment and a medication change.

So, I've written 5 times for both products and they've never responded at all. I believe my glass should be fixed for nothing and they should split the motor with me. I don't think I should have to buy new appliances every 3-4 years.

my bank account suffered a loss of 500.00 pluss

So I called them and asked what next. They said the oven had to be over 172 degrees hot on the glass with a room temp of 72 - 99 degrees and an oven temp of 400. (they didn't have the guy test that the first time, so I have to stay home all day tomorrow waiting for the tech to come back and do a proper test). Today I tested the oven myself with a meat themometer taped to the oven. At 350 the oven reached 151 on the outside of the oven. I'm not sure if it will get up to 172 degrees, but I can tell you at 151 degrees it could burn. Besides that, the temp inside the oven is not hot enough to cook at frozen lasagna following the directions. I preheated the oven to 350 and waited, then I put the lasgna in once the oven registered 350. I waited 45 minutes as instructed. The lasagna was still cold in the center when it came out.

The consequences are that I have waited almost two months now for some resolution. I am eating out all the time because I cannot use my oven. I have wasted groceries by making purchases and not being able to use them. I have spent endless hours on the phone and email. I have waited at my house for probably 8 hours in total for techs to come - 3 or 4 times now. I am told that once their tech comes out again, they will report to Fridgedaire and then Fridgedaire will send out their own tech.

My wife and I are in our 70s so we have to be very careful around the stove when it is being used. My wife has burnt herself several times on the oven. There are no children who could get burnt by touching the stove when the cleaning unit or the oven is being used.

We also bought a Frigidare dish washer about the same time. The first week I had the machine the indicator lights were not bright enough to read. A repairman came to look at the machine and told us that was the way they were and there was nothing that he could do to correct the problem. Now the dishes won't dry in the dishwasher. Yes, I will never again by a Frigidare product.

My wife getting burnt on the stove.

Before I started having all these nightmares with the kitchen appliances, I went & purchase a front end loading and stackable frigidaire washer & dryer. After 2 YEARS the washer was rendered unfixable. The part to replace the drum (which the repairman said happens ALL the time with these) cost more than a new washer. So, I went and bought a new washer about 5 months ago.

Last night the Dryer STOPPED WORKING, will not heat up. Again, after research, this is a very common problem. These are not quality products at all. I've never had a major appliance, or multiple appiance fail after 4-7 years.....Never will I buy Frigidaire again!

New stove replacement cost $2300, new microwave replacement $400, new washer replacement $900, cost to repair dishwasher x 2 $200, have not fixed the fridge yet, not worth it, cost to replace dryer if it can't be fixed $600.

We contacted Frigidaire since the fridge is only 36 months old and the compressor is covered under the manufacturer's warranty. Frigidaire informed us that they use 2 companies in our Northern Virginia area and gave us their contact info. We called the first company on Wednesday 6/11 and scheduled an appointment for Thursday 6/12. The technician failed to show for the appt - we called to confirm with the office and were told the tech. was on the way and apparently the tech called while we were on the phone and got our roll over voice mail and concluded that we weren't home so he didnt show.

We called Frigidaire on Friday 6/13 to complain about the fact that we were now on day 6 without a fridge and we were told by Marie that Frigidaire would overnight us a new compressor and filter dryer which we would receive on Monday 6/16 and that upon receipt we should call and set up a new appt with one of their 2 repair companies.

We received the products on Monday and called the other company (not the one that broke the appt) and were told, very rudely, that it would be next week before they could get someone out to install our compressor. Unfortunately, we were forced to place a call back to the first warranty repair company and scheduled an appt for Thurs 6/19 btwn 9am and noon. When we scheduled this appt. we were very clear that it was to install the compressor. We called them on Wed 6/18 to confirm the installation appt and called again Thurs morning to confirm. Not taking any chances....day 12 without a fridge/freezer.

The tech showed up (an hour past the time window given) and told us he was not qualified to install a compressor. At this point, we called the service company immediately and were told they would try to get a tech that could install it to our house later in the day.

At this point, we placed another desperate call to Frigidaire and spoke with Britney in the corporate office. We were met with a lot of it's unfortunate and not much we can do which at this point is only adding fuel to the fire. I explained to Britney that we have 3 small children that need milk and medications that must be refrigerated to which she responded I have 4 children. Not sure why she thinks that's even relevant....obnoxious and rude I'm thinking. She may have 4 but she's also got a working fridge.

Anyhow, the repair company finally got back to us around 3:30pm Thurs and said they would in fact have a tech at our house to install the compressor that evening between 6 and 9. You can probably guess where this is going.....at 7:30pm the phone rings and the company tells us the technician won't be able to make it after all. Tomorrow will be day 13....still no fridge.

Our expenses to date include $1200.00 for the appliance, $298.00 repair for start assembly, at least $500.00 in frozen/refrigerated food that spoiled and $30.00+ in bags of ice to keep necessities cold in coolers. This total doesn't even touch on lost work time for phone and broken appointments.

tHIS OVEN WAS JUST 3 YEARS OLD.THIS OVEN COST 800.00 BUCKS

On 7/3/2007 I had to call again because now the gap was so big that the oven light would stay on. The second repair call they changed the springs on the door. This worked until April 2008. On 5/29/08 I called Brandsmart again and scheduled a service call on the same problem (I now have to tie the door to the back of the range to keep it close while using conv oven) and keep the door in lock while not in use to turn the oven light off. I also called Frigidaire/Electrolux to see if there were any recalls on my appliance. The lady at Frigidaire hardly spoke English, did not respond to my question and told me that since I had not purchased the Frigidaire extended warranty I had to go through Brandsmart extended warranty.

I asked for a supervisor, she kept me on hold for 30 mins, I finally hung up and no one called me back. Additionally, the 2 front elements do not change temperature as it should. If I am using temp 7 (not even high) and change to simmer the burner stays red hot. Today, 6/4/08, the service man from Brandsmart came and asked if I have children who hang on the oven door (trying to put blame on me)and again said that the burners were normal without doing any type of trouble shooting.

Needless to say at this time I was quite upset and asked him to send me someone who knew what they were doing. He got loud and said he could order the part but if it was not defective I would be charged for it. I told him to leave and to send someone else. I called Brandsmart and they had Daisy Vega supervisor over repair service calls call me back. She said since the unit was over 3 years old she could not replace it, but she would order the switches for the burners and the springs for the door. Another 10 days of wait (approximately). I told her I was not satisfied with this since this is obviously a defective unit, what will happen when the extended warranty expires? She said I would have to go to Frigidaire. I told her I had already called Frigidaire and they referred me back to Brandsmart. She stated this was all she could do.

I again called Frigidaire spoke to Jason in the Philippines who said he couldn't help me since I had Brandsmart Extended warranty, I need to go through Brandsmart. What is a consumer to do!? I will definitely not buy another Frigidaire product and will not recommend it to anyone. I feel this unit should be replaced with a new one.

I paid $798.88 for the range, plus $78.88 for the extended warranty $39.88 delivery and $64.23 in taxes. Total bill $981.87. Loss of time on the phone and waiting for tech to repair unit. Energy (electricity) lost because the oven was losing heat with door ajar. Pans went bad because of heating element too high.

Advised Store as of MONDAY 6/2/08, I will buy new frig somewhere else. take old one put in back of my truck, with signs, BUY LEMONS FROM NAT. HOME &FRIGIDAIRE.

Restuarant a total loss, approximately $60,000 dollars in damages, no insurance

The smoke odor was so bad, I had to call my insurance company in to remove the smell. The smoke removal company tells me that it is going to be a 4 day process (this means I have to take time off of work). My kids and I suffered from smoke inhalation and felt ill for 2 days. There was a possibility of my house burning down had a flame sparked.

My electric bill has been unusually high. Being awakened around 3:00 AM leaves me stressed and tired throughout the day. This affects my health and well being.

My kids suffer from mold allergies. The part costs $113.00 dollars and I don't even know how much it will cost to have someone replace it. Maytag had a recall in Canada two years ago for the same problem and replaced all the parts for free. I think Frigidaire should also be responsible for replacing this part and making the replacement less prone to hidden mold. I had no idea that the crease was so deep. I threw out two towels of mold and I have no choice but to continue using a moldy washer. The cost of the washer and dryer are $1300.00 and because I didn't find it sooner it's not covered under warranty.

The representative told me the sounds were normal and that I should take a sleep aid. I am outraged by the callous disregard the company has for its inferior products. I cannot get a straight answer about my request to return the refrigerator product, as it was sold under deceptive practices. The dishwasher has a delayed setting on it; however, one must RUN hot water prior to using the dishwasher in order for the dishes to be reasonably cleaned. I need help. I have spent over $3,500 for products that are clearly inferior, and there seems to be no recourse.



This was a huge inconvienence to me. Not to mention the cost to repairs and the chance of a house fire.

On Oct. 27 we noticed our 1-year plus Frigidaire freezer was defrosting. Had to throw out a lot of ruined food and cook all the meat. Costal refrigeration came Monday, Oct. 29. The fan was not working, and he replaced the part which cost me $163.00. He said that if the refrigerator did not work after a few hours, my problem was with the sealed system and told me it should be covered under warranty. I called Frigidaire/Electrolux on Oct. 30, and they gave me a list of 4 warranty repair shops. I called Metro Factory service (on the list) and they could not come until November 5. They came 11/5 and told me I have no warranty and wanted $300 up front to cut into the sealed system. Since I did not have the warranty with me, I told him to leave and would consider buying a new refrigerator.

That night I read the warranty, and it clearly states the sealed system is covered under the 2nd-5th year, all parts and labor. I called Metro the next day; they would return to repair but wanted $128.95 up front for the service call (which should have been covered). I called back Frigidaire and spoke to Barb who set me up with another company called General Keystone for Nov. 7. It was the sealed system, that he will try to fix it, but from his experience Frigidaire was having problems with these, and he may have to deem the unit unrepairable and we should get a new one. It seemed to be fixed, but by Nov. 9 was defrosting again.

I called General Keystone, and they said the unit was unrepairable--to call Frigidaire. I did, and Brandon said it needed to be re-diagnosed; if unrepairable they'd offer 25% on a new unit. On Nov. 13 the repairman came and was told by Frigidaire to cut into the sealed system again, and then was told to order new parts for a re-build. Frigidaire is waiting for the repair dept. report and say it will take up to 72 hours to decide. I should get an answer Monday, 11/19/07.

I PUT IN A CLAIM WITH THE FEDERAL TRADE COMMISSION ON THIS COMPANY. THEY WILL START A CLASS ACTION ON THEM IF THEY SEE A PATTERN! I WILL FORWARD ALL COMPLAINTS TO THEM.

Well, that was Sept 16, 2007. It has started making the same sound 2 weeks ago and NOT cooling, so I called the 800 # again and have to go with the same A1-Repair that Frigidaire allows. Still no one came out to look at the refrigerator; they just order another condenser. Am waiting to hear from a TECH to see when I will have a refrigerator AGAIN. It is now NOV 5th, and I get the same story when I call: a tech will call you!

Economic damage is up to $300 for repair with high probability that all the other burners are of equally poor quality.

I would not recommend these products.

We have always had problems with it keeping the right temperature. Two months ago the control touch pad went out and the repairman replaced the panel and the touch pad. This took 4 trips to get it right.

Yesterday, Thanksgiving Day, we put our turkey in the oven and set the temp at 325 degrees. 45 minutes into the cooking, the control panel showed signs of moisture in it and it started flashing F1. My wife hit cancel and then reset the oven to cook the turkey at 325 degrees. We watched for a few minutes and I noted the temp went up to over 900 degrees which is what it dones when it goes into the cleaning mode.