Fox Pest Control Reviews

I contacted Fox because of mice. I didn't see them but they left droppings everywhere. Now, I don't see any droppings anywhere. About a year ago, the mice also ate the soap on my basement sink. They ran their teeth across the top. I've had a fresh bar there since then and they haven't eaten the soap. So far, it's been good. The tech was very nice and he explained everything to me like how the mice operate. I've been learning about all these things. Fox is very good when they come here. They take care of all the outside and the inside. I'm a happy camper.

Their office staff is incompetent. We have requested to cancel service for months and they continue to send technicians and bill for services that have been cancelled. They are unprofessional and continue to harass us for services that are not wanted.

Brent ** out of the Midland Texas office provided top notch service. He answered all my questions and addressed all of my concerns. I definitely recommend Brent and Fox Pest Control for all your indoor and outdoor pest control needs.

Last summer I had a minor problem with ants in the kitchen and a salesperson showed up at my door offering pest control services. We had a conversation regarding what type of services that were offered and I thought it might be good to try. In our discussion the sales person said I could try it out for a quarter and if I didn't like I could cancel. Not true. I signed a years' agreement thinking there would be honor in this agreement. It turns out they are faceless and uncoordinated with no intention of letting see if their service was good. After two months went by I saw no real change because the ants went away on their own. I know this because of years dealing with this particular species, after 8 weeks they go somewhere else. So I decided there was no real value to this service and tried to cancel.

I had an excellent technician his name was Christopher ** and he went above and beyond and beyond with his knowledge and how he took care of my problem with black ants and chipmunks. He was very personable and took the time to acknowledge my problems. Great job Christopher!!!

I signed up for service in June 2021. They have tried to upsell me multiple times, including telling me a service included in my contract was no longer included and that I would need to start paying for it halfway through my contract. After my 12 month contract ended, I requested a service cancellation, and they raised my rates for the services left before the cancelation. They sprayed my organic food garden with chemicals despite a request to not do so. I have this on security footage.

First off I just want to start by saying that I don't usually give bad reviews ever. But I got scammed. One of the salespeople came to by house and pitch me their services. I have mosquitoes in my backyard and I spray every month to get rid of them. I thought maybe the so called professional have a better product. I gave them a shot. I was only interested in mosquitoes. They said it's parts of a package and everything comes with it. Their product didn't work and the mosquitoes kept coming back. They scheduled another appointment and I told them no--In my mind your product didn't work the first time. They said it's part of a contract--which was never mentioned to me.

Had yellowjackets in eaves. Called Fox Pest Control on Monday to have them exterminated. They first tried to sell me a year long contract. I stated that I did not need a year of pest control, but just needed to have the yellowjackets exterminated so I could do some siding work in that area. For more than double the price of their original quote they stated I could get the yellowjackets exterminated with a single visit. I agreed and had to pay up front. They said a technician would show up on Friday with a window of 8:00 am to 4:00 pm.

There have been out 3 times for rat control, but they are not able to resolve the issues. Traps were set inside and outside, but the rat are just running rapidly. The roof rats are attic but the service guy can not go into the attic because walk boards are not installed in my attic. The service guy only reset the mouse traps but did not add any more rat poison in the trap because he felt it was still good but it look dried out to me. The sticky trap was not put down this time because he felt that it did not work well, but that is how the baby mice are caught if you ask me.

Fox Pest Control came out for mice. They set traps on the outside and the inside and it got the mice out. We had them come out a second time to collect any of the mice that had died from the traps. After that, there was no sign of mice. Overall, Fox did everything that we asked.

I used Fox Pest Control to get rid of some squirrels. They were friendly, easy and dependable. When they said that they'd show up, they showed up. They were professional and they got the job done. We don’t see squirrels in the attics anymore.

Fox has always been great. If they come out, they do their job. If we have something that comes up, they come out in between and they take care of it. I’ve got nothing but positive things to say about them. The technicians gave me a personal phone number and said, “Call if you need anything.” I have some rental properties, and Fox does a really good job over there, too. They have very reasonable pricing as well.

Fox was unable to remedy the situation. It was money down the drain. They put a chicken wire and some kind of poison to prevent the squirrels from going to the soffit. They didn’t catch a shadow.

A couple of years ago, we had a squirrel problem and Fox did a great job. We haven't had any problems since then. We're thrilled.

I had Fox come out to do some spraying for some bees and wasps, and they came out and did exactly what they were supposed to do. They told me it was gonna take two weeks to actually work. In the third week, I called them because I still had a lot of bees and wasps. They came out and they sprayed again in some other areas, and that seemed to take care of it. The experience was good.

Fox did a good job. Their reps seemed to be knowledgeable. They got the equipment they needed. They kept at it and they fixed things well.

I had Fox a couple of years ago primarily for carpenter bees, ants and spiders. Their customer service and technicians were very polite and professional. I had no problem with the service people. The only thing that I didn't care for was I had to be totally committed to the number of times they had to come out and the amount of money you had to pay. If I didn't, then I’d pay a large surcharge. It was not easy. In the winter, when I didn't need anything, it was kind of frustrating. The only other thing was they were persistent. They kept calling me and wanting me to come back but then I said I was done with their service. Other than that, they did accomplish what they initially set out to do.

We had a mosquito issue so I reached out to Fox and tried them. Customer service is very good and their techs are very respectful. On maybe the third application, I started to get bit at night which was odd. I called Fox and they came back and resprayed without an issue. They told me to reach out if it ever happens again and they’ll come and respray. Now, I can sit in my backyard at night and not get eaten alive.

The Fox number used to come across my phone as a spam call and I spoke to them about that. Now, I would either call them back or they would leave a message. Customer service is always really nice and polite. Somebody comes out and takes care of what I need them to do. They spray the bugs.

There were a bunch of squirrels coming through a hole in our roof. Fox was able to remedy that and I'm glad. They've been pretty good.

I was using Fox for pest rodent control. They were the cheapest in the area. Whenever I used them, the technicians were pretty thorough. They came and did their job. They put the bait traps where they were supposed to and they did not go through my home. They gave me feedback on what I should do to maintain that the rodents are away from my home. The appointment setting was easy too. If I called today, it wasn’t like I had an appointment set out for next week or two. It was reasonable. I would recommend Fox because of the fact that they’ve been good to me every time I’ve used them. The quality of service versus the cost was perfect. They've been professional whenever I've been in contact with them from the reception phone line to the actual technician.

Fox gave me a free month once in order to get me signed up. They reached out to me for their service and they did their jobs and were pleasant. I didn't have any pests after them. In the last experience I had, somebody showed up that I hadn't necessitated.

When I was calling for quotes, Fox Pest was the friendliest. They made me feel comfortable talking about the problem at hand. When they came out to give me the estimate, they were over the top in making people feel comfortable with having that extremely mortifying issue. Everything went great with Fox Pest. But it didn't work the first time around. The poor guy had to come back three rounds. I have a really big bed frame and it had some padding in it and some jewels and the pests were stuck in there. So after the third time, he really concentrated on the bed itself and the bed frame. I haven't had a problem since. He was fantastic. Even by the third time, he said he was giving up that type of appointment, but he was going to put in a request to make sure that he personally came back to finish up the job. He wanted to make sure that it was good and I was set.

I went with Fox for the price. There was quite a big difference. Their treatment is also different from the standard termite treatment where they usually dig a trench around the house and pour the pesticide into the ditch. With Fox Pest Control, they use the bait traps all around the house and you pay for a monthly service with that. They then come in to check the traps every three months.

If I had a complaint it would only be that the price was really high. Because I had my son’s whole house, and he had a big house, done with the other company for a lot less than it cost me to do just my garage. It was the only thing I was not happy about. But I paid because it needed to be done. You can’t have a bat in your house. It’s one thing if it’s in your attic. You can live with it for a while. But when he's playing around when you're trying to sleep, not good. But Fox Pest Control's service was great. They got there quickly. Three guys came out. I didn't even talk to anyone. They told me I didn't even have to be home, which I thought was weird because how would they check and see if it was all filled up from inside and if there were any dead bats? They just put some ladders on the building, and they went up. They put the little bat houses in. And it seemed like they were in for a while. Everything was good.

For my home, Fox Pest Control’s customer service was fine. But for my business, I dropped it because they could not coincide with my hours. I'm in and out of the office and I cannot wait in a large timeframe for them to come by and spray. I would always miss them and I end up paying all this money for nothing. The techs were nice and good but I want him to come to me and say that he noticed some rat droppings outside and they could put the traps up. I don't wanna have to go to him and ask him. When he's spraying, I want him to notice things and say what he needs to do and be a little more proactive.

They were pleasant to work with. Everything went well, and I haven't seen the termites.

There was a possum and everything with Fox Pest Control was excellent. The guy was great, which was why I called them again a couple of months ago. But they don't do wildlife removal anymore. They only do pest control.

I had mouse issues, and I called Fox. They came on and took care of it at my primary, and that was how I got started. Then I started bringing all my rental properties in. Setting up a service with Fox used to be a lot easier. They're trying to expand now and things have gotten a little more complicated and more of a hassle. Their customer service is good but going through the whole setup process would be nice if it was a lot smoother. I have quite a few accounts with Fox and I'll have tenants call, give them my info, and set up an account. But they have to call me or I have to call them and give them approval.

I had about three things done with Fox Pest Control. We had no problems with them. They did a good job. They did what they promised. We liked their price, and they are right next to us, too. I had a mansion that had squirrels in it about two years ago and they took care of that for me. They did an excellent job. We also called them back up in Quarry Walk in Oxford. We thought we had rats inside the building, and they explained to us what size holes they need and everything else and how it works.

I called Fox to set up an appointment and it was pretty easy. They even took my card over the phone so they can just charge it. They came when they said they were going to come and the tech who came out was respectful, quick, and efficient. We had a deposition starting in one of the conference rooms and he worked around to where he can get into that room first to handle that so we can move on with our day. That was great.

Every time they come, they're very attentive. They do what I ask them to do. They're very good.

The ants usually come in the spring. Usually, it's one treatment and they're gone. Fox Pest Control is good.

Fox Pest Control's service was more personal and comprehensive. They were great. And they were able to handle just about everything.

They had some good deals, so I grabbed the deals. They came out when they were supposed to. We stopped about a year ago because it's just too much going on with everything. But they were fine. I haven't had any pests. They pretty much did what they did.

I went away from Fox 'cause they didn't do termite inspections. I was refinancing my house, so I had to use somebody else that did termite inspections. But then the person I went never showed up. And Fox was always reliable. They always showed up. So I went back to them. I had mice and the little ants. Fox went through the house and checked for any entry that the mice could come in and locked them up. They did a good job doing that. They were friendly. They put the traps down with poison in them. They check them. They come in every quarter and they fill them. And if you spy anything that you think you have a problem with, they come right back out. I had a dog and they put down stuff for ticks. And my dog really never had any ticks.

I had a minor pest problem and they came out for about a year. It was effective. I eventually stopped doing it because I no longer had a problem.

We had a bird's nest up underneath our soffit so we called Fox. There were bees there, too and it was on the top floor. Somebody came with a small car and I was like, "How do you have a ladder in that?" He said, "Oh, we don't have a ladder." I said, "How are you fixing the bee problem and the bird that's going in there? I don't want to have a big hive in my house." They never came to fix that ever. I wanted that taken care of. All they did was service the termite stuff and never the initial thing that I called about. Some of the guys that came out here were nice, but they were not equipped to handle.

Fox Pest Control put in the bait stations for termites and we have not seen any termites since. The customer service was good and worked with me on the schedule when the techs put them in. They had to come and change an area, and then they checked the bait stations, which seem to be working.

We had carpenter and tick treatment and the tech was very nice. He was willing to change the time to do a late spray 'cause we have honeybees outside and we preferred the spray to be done after sunset where the bees are not flying to avoid bee loss. The tech came after 7 o'clock. So, I really appreciated that accommodation. The treatment has been very effective. After we tried it one time, and I liked the way they do it. So hopefully, they'll keep up the good work and we can have them coming over again.

Fox Pest Control do quarterly inspections and I have been meaning to call them about the last one. They did some type of termite treatment and drilled a hole in my porch and didn't fill it in. So now, I got a hole in my porch. We started with them when we bought this house and I have noticed a decrease in the granddaddy long legs. We haven't needed anything done inside so we use them to control outside, and we haven't had any issues with bugs in the house. Every single representative who has come out here to treat the home has been so nice and if I have questions, they answer them. They're informative and if they don't know the answer, they're fine to say that they’re gonna have somebody get back to me.

I'm recently started back up with Fox Pest Control and so far, everything seems to be working out good. I've had one technician and he was very pleasant and explained the process for me. However, they told me that they would go out every six months to change the bait, but I didn't realize that there was a monthly service charge for that plan. Other than that, everything else was explained, how it works and what they do when they come out to service me.

I ended up letting go of Fox Pest Control because they weren't doing their job. Every time they sent somebody over, they were supposed to do follow-ups but they never did. So, it was not worth it. Sometimes they would just show up, so they didn't always do service calls. The contractors were all young, but they were fine. However, they weren't doing what I needed them to do and I didn't feel like they ever heard what I was asking. We had a mouse problem and they never solved that problem. We called in Big Blue Bug and they did.

Fox Pest Control said they were going to come and they did all the things they said they were going to do. We had a contract for a whole year and they did a whole year's worth of different things to take care of the pests outside and inside. I was happy with them and for a whole year, the cost seemed fair to me.

Fox Pest Control was excellent. The ant problem did not get fixed with the organic stuff and I did end up calling New England Pest Control, but Fox did come back because the ants came back. The ants were fierce this year. I didn't fault Fox at all. They were nice. It was that I wanted the organic stuff, and I think there is a need to use chemicals. I don't even know if Fox has that. I found them because I wanted the organic stuff. I would still use them with the chemicals if they have that too because their people were sweet. Everyone I dealt with were so professional and kind.

The tech was very professional and kind. He was wonderful. Fox is very knowledgeable, helpful and professional.

We had bug issues several years ago and since we’ve gotten Fox, we haven’t had any. We've had two or three different guys come and they’ve been courteous and informative. I'm happy with what I've got with Fox.

Everything is good. I'm satisfied.

Fox Pest Control has been out recently and everything’s good. They’re very quick in taking care of things.

The customer service at Fox Pest Control is great as well as the technicians. I had a guy remove a bees’ nest last year and he was wonderful. The pest activity has been next to nil since they have been coming.

They've done their job and they do well. I've had a couple of issues where I tell them they have to come back and they came back on time exactly when they said so. If I had ants and they sprayed, and the ants came back within a week, then I call them back. It's great service. Overall, it's been a good experience. They're a great company.

Fox Pest Control came and spent an hour setting down some traps and laying down some areas that I had identified before as places where pest might be coming in the house, and took off after an hour. They were very courteous, professional and didn't linger too long. You want these people in and out as quickly as possible and that is what they did. There is supposed to be a follow-up, which I haven't gotten a call for. But the tech was helpful, answered my questions, showed me what he needed to and courteous.

Scheduling service is always very easy. Fox calls afterward to make sure everything was okay and that there were no issues that didn't get mentioned to the tech. That follow-up isn't really there with other pest control people I've dealt with. Fox is one of the better companies around. Their prices are fair and their responsiveness is very good. The one thing I don't like about them is the initial signup. The way they send the door-to-door salesman around is a bit off-putting. I've recommended Fox to a number of my neighbors but they are turned off by that high pressure initial sales technique.

I had services for the fumigation. And when I had that service, Fox would call me to let me know, "You have an appointment scheduled this day." And if I was home or not, I would confirm it or reschedule it if I had to. This time, I just installed those termite baits on September. They were supposed to come out in December because that's what they told me. "In two months, we'll come out and check the bait, see if there's any new concerns," but I haven't received a call or have not been made aware if they have actually come by. They should make sure that they follow through with their services. Other than that, they're a good company. Their services do work, from the previous experiences that I've had with them. I've had previous companies before where they would come by, fumigate, and I would still see the insects, the spiders and stuff. But with Fox, I noticed that it worked.

My dog had ticks. The techs sprayed something and things got better after they came. They did everything I asked them to do. If I have questions, they're always available.

I like how Fox always calls me back when I leave a message and when they don't answer. Usually, they answer and the young lady is very polite and professional. Fox has been super good and I'm very happy with them. The techs are all very respectable and willing to help with anything. They ask me if I have any questions.

I had a bedbug issue. Fox did a great job. The bed bugs didn't spread out to any other part of the home. It was fantastic.

I've had nothing but great service with Fox. They gave me a great deal because they were in the neighborhood and other neighbors' properties that they were servicing. They were very flexible. They come, they go. I don't have to be here for them. Anytime that I've had an issue in the house, they've been very accommodating and here the next day.

If we do get a lot of spiders or ants, I can call Fox anytime and they'll come out and spray for them. Scheduling service has been great and everything's been positive with the techs.

I've had options to go to different companies but I stuck with Fox. I have six accounts with them and I've been loyal with them for probably five years. While they’re initiating a new account, I feel like I could get some type of discount or maybe get more preferred service when I have a mice issue. Sometimes, if I have an issue on a Monday, they still try to push me out. They might say they could get someone out Thursday or next week. Also, if I have three accounts, I have to have one card for those three accounts. So, I may want three cards for three accounts. Because sometimes they take one card and charged to the other account, even though that's not what I wanted to do.

Down in South Texas, we had issues with possums and with the pest control, I didn’t see many of those. Roaches are a big thing down there too and we didn’t see a problem. Everything was great with Fox Pest Control and I’d recommend them.

Fox Pest Control is reliable and it has been great for the last five years. We have a quarterly service with them and we’ve never had any issues. If we see anything or notice any bugs, we call and they come out right away. They schedule an appointment and they show up. The reps are friendly, nice, helpful and know what they’re doing.

Fox Pest Control does a very good job. We’re pleased with them. This past season, a young man came and whipped through very fast and was gone. I called and they had somebody come back right away, and check more carefully and put out some of the stuff that they spread around. It’s not totally apparent but the pest control is worth doing because we had one of the walls in the cellar taken down and rebuilt. And when we did that, we could see where the creatures were coming in. There was mice and a rat that was dead in between the things.

They were the only ones who were doing carpenter bees and I had a pretty good experience with them. But I had a bit of trouble with them trying to bill me as a regular customer. I'm in contract with another company for pest, termite and everything else. I only needed one thing because my pest control company doesn't do it. They recouped my money but it was a time-consuming thing to take care of. Other than that, small potatoes.

AWFUL! Filled out the online form for an estimate, no response. Called, scheduled an appt for service as a first time customer for a commercial building. I called the morning of to confirm, was told we are on the schedule. No one showed up in the window of time nor did they call. I called back and was told tech is running late, will be there within the hour. No one showed up or called. I called a third time and was told that tech is done for the day and they need to schedule for another day... with ZERO notice. Anyone that picks up the phone sounds like they just woke up, and annoyed to take a phone call. They guessed at the solution, it did nothing, and charged me the full price. Completely incompetent! Go elsewhere, they are useless. All those 5 star reviews are internal employees and paid marketing.