Fox Pest Control Reviews

The customer service at Fox Pest Control is great as well as the technicians. I had a guy remove a bees’ nest last year and he was wonderful. The pest activity has been next to nil since they have been coming.

Fox Pest Control came and spent an hour setting down some traps and laying down some areas that I had identified before as places where pest might be coming in the house, and took off after an hour. They were very courteous, professional and didn't linger too long. You want these people in and out as quickly as possible and that is what they did. There is supposed to be a follow-up, which I haven't gotten a call for. But the tech was helpful, answered my questions, showed me what he needed to and courteous.

Scheduling service is always very easy. Fox calls afterward to make sure everything was okay and that there were no issues that didn't get mentioned to the tech. That follow-up isn't really there with other pest control people I've dealt with. Fox is one of the better companies around. Their prices are fair and their responsiveness is very good. The one thing I don't like about them is the initial signup. The way they send the door-to-door salesman around is a bit off-putting. I've recommended Fox to a number of my neighbors but they are turned off by that high pressure initial sales technique.

My dog had ticks. The techs sprayed something and things got better after they came. They did everything I asked them to do. If I have questions, they're always available.

I had services for the fumigation. And when I had that service, Fox would call me to let me know, "You have an appointment scheduled this day." And if I was home or not, I would confirm it or reschedule it if I had to. This time, I just installed those termite baits on September. They were supposed to come out in December because that's what they told me. "In two months, we'll come out and check the bait, see if there's any new concerns," but I haven't received a call or have not been made aware if they have actually come by. They should make sure that they follow through with their services. Other than that, they're a good company. Their services do work, from the previous experiences that I've had with them. I've had previous companies before where they would come by, fumigate, and I would still see the insects, the spiders and stuff. But with Fox, I noticed that it worked.

I had a bedbug issue. Fox did a great job. The bed bugs didn't spread out to any other part of the home. It was fantastic.

I like how Fox always calls me back when I leave a message and when they don't answer. Usually, they answer and the young lady is very polite and professional. Fox has been super good and I'm very happy with them. The techs are all very respectable and willing to help with anything. They ask me if I have any questions.

I've had nothing but great service with Fox. They gave me a great deal because they were in the neighborhood and other neighbors' properties that they were servicing. They were very flexible. They come, they go. I don't have to be here for them. Anytime that I've had an issue in the house, they've been very accommodating and here the next day.

If we do get a lot of spiders or ants, I can call Fox anytime and they'll come out and spray for them. Scheduling service has been great and everything's been positive with the techs.

I've had options to go to different companies but I stuck with Fox. I have six accounts with them and I've been loyal with them for probably five years. While they’re initiating a new account, I feel like I could get some type of discount or maybe get more preferred service when I have a mice issue. Sometimes, if I have an issue on a Monday, they still try to push me out. They might say they could get someone out Thursday or next week. Also, if I have three accounts, I have to have one card for those three accounts. So, I may want three cards for three accounts. Because sometimes they take one card and charged to the other account, even though that's not what I wanted to do.

Down in South Texas, we had issues with possums and with the pest control, I didn’t see many of those. Roaches are a big thing down there too and we didn’t see a problem. Everything was great with Fox Pest Control and I’d recommend them.

Fox Pest Control is reliable and it has been great for the last five years. We have a quarterly service with them and we’ve never had any issues. If we see anything or notice any bugs, we call and they come out right away. They schedule an appointment and they show up. The reps are friendly, nice, helpful and know what they’re doing.

Fox Pest Control does a very good job. We’re pleased with them. This past season, a young man came and whipped through very fast and was gone. I called and they had somebody come back right away, and check more carefully and put out some of the stuff that they spread around. It’s not totally apparent but the pest control is worth doing because we had one of the walls in the cellar taken down and rebuilt. And when we did that, we could see where the creatures were coming in. There was mice and a rat that was dead in between the things.

They were the only ones who were doing carpenter bees and I had a pretty good experience with them. But I had a bit of trouble with them trying to bill me as a regular customer. I'm in contract with another company for pest, termite and everything else. I only needed one thing because my pest control company doesn't do it. They recouped my money but it was a time-consuming thing to take care of. Other than that, small potatoes.

AWFUL! Filled out the online form for an estimate, no response. Called, scheduled an appt for service as a first time customer for a commercial building. I called the morning of to confirm, was told we are on the schedule. No one showed up in the window of time nor did they call. I called back and was told tech is running late, will be there within the hour. No one showed up or called. I called a third time and was told that tech is done for the day and they need to schedule for another day... with ZERO notice. Anyone that picks up the phone sounds like they just woke up, and annoyed to take a phone call. They guessed at the solution, it did nothing, and charged me the full price. Completely incompetent! Go elsewhere, they are useless. All those 5 star reviews are internal employees and paid marketing.