Fox Pest Control

Fox Pest Control

 4.6/5 (101 reviews)

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Overall Rating4.6 out of 5
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About Fox Pest Control

Fox Pest Control has 30 locations across the country, each of which is locally owned and operated. The company usually operates as a subscription service with a money-back guarantee if you have issues between visits. Employees are triple-screened, and they’re thoroughly trained both in the classroom and alongside a mentor before treating homes on their own.

    Pros & Cons

    Pros

    • Free inspection and estimate
    • Screens employees
    • Money-back guarantee

    Cons

    • Not available in all states

    Bottom Line

    Fox Pest Control offers complimentary inspections and cost estimates, as well as a money-back guarantee. Expect to pay a monthly subscription fee for a year-round treatment plan if service is available in your area.

    What is Fox Pest Control?

    Fox Pest Control was founded in 2012 by brothers-in-law Mike Romney and Bryant White. Since then, the company has grown to include 30 locally owned branches and helped more than 50,000 customers get rid of various pests.

    Fox Pest Control offers several benefits, including a free inspection and cost estimate. You can get same-day service if you call before 2 p.m., and evening and weekend appointments are available for no extra charge. Some services come with a money-back guarantee.

    How does Fox Pest Control work?

    You can start with Fox Pest Control by getting a complimentary visit to determine what types of services your home needs and how much it will cost you. While one-time services are available, the company primarily advertises its Home Protection Plan, a monthly subscription service that provides recurring treatments for year-round protection.

    If you have issues between your scheduled visits, Fox Pest Control will return to treat your home again at no additional cost.

    Fox Pest Control products

    Fox Pest Control helps protect homes against:

    • Ants
    • Bedbugs
    • Bees
    • Beetles
    • Box elder bugs
    • Carpenter ants
    • Carpenter bees
    • Centipedes
    • Cockroaches
    • Crickets
    • Earwigs
    • Fleas
    • Hornets
    • Ladybugs
    • Mice
    • Millipedes
    • Mosquitoes
    • Rats
    • Rodents
    • Scorpions
    • Silverfish
    • Spiders
    • Stink bugs
    • Ticks
    • Wasps
    • Yellow jackets

    Fox Pest Control mostly focuses these efforts through its Home Protection Plan, which includes specific treatments to handle pests as they appear each season:

    • Spring: This is when many bugs multiply both inside and outside the home. Your exterminator treats around your home’s doors and windows and under siding using a protective liquid and granular barrier. They also treat crawl spaces, attics and the inside of wall voids. Finally, they remove all spiderwebs from your first floor.
    • Summer: Your technician treats your home’s exterior with a perimeter spray around windows and doors and granular baits in mulch beds. This adds continuous protection against crawling bugs. They also inspect for bee and wasp nests and treat them if found and remove any new spiderwebs.
    • Autumn: Your exterminator performs another exterior treatment, protecting your home from crawling insects looking to use your home as a winter shelter. Spiderwebs are removed again.
    • Winter: Your technician inspects and treats all cracks and crevices around your kitchen and bathrooms. They inspect for rodent infestations and take steps to keep them from entering your home. Technicians also look at basements and garages for signs of termites. At the end of the visit, you get a written report to help you protect against pests between visits.

    Fox Pest Control cost

    Fox Pest Control doesn’t list prices online. According to the company, each home situation is unique, so it customizes costs for your home’s specific needs. Fox Pest Control offers free inspections and estimates, which can help you understand the expense before committing.

    Fox Pest Control doesn’t charge extra for additional home treatments if you have pest problems between regularly scheduled visits on your Home Protection Plan. If it can’t resolve your issue after three treatments, the company will refund you your last monthly subscription fee.

    Fox Pest Control FAQ

    Where is Fox Pest Control available?

    Fox Pest Control has 30 locations spread across the following states:

    • Connecticut
    • Florida
    • Illinois
    • Kentucky
    • Louisiana
    • Massachusetts
    • Maryland
    • New Hampshire
    • New Jersey
    • New York
    • Pennsylvania
    • Rhode Island
    • Texas
    • Virginia

    Call your local branch for more information on availability.

    What is Fox Pest Control’s money-back guarantee?

    Fox Pest Control guarantees that if you have an infestation between regularly scheduled treatments, the company will return and perform targeted treatments at no charge. If it can’t resolve the problem, it will refund your last monthly subscription fee, providing you have met all other terms of the agreement.

    Is Fox Pest Control safe for pets?

    Fox Pest Control has EPA-certified technicians, and it claims to use the safest possible products if a pet usually occupies the space. Fox Pest Control also has a list of all the pest control products it uses on its website under the About section, so you can check for yourself.

    Is Fox Pest Control trustworthy?

    Fox Pest Control uses a triple-check screening process for its crews, and employees undergo drug screenings and driving record reviews. The company also trains employees both in the classroom and on the job — employees learn alongside a mentor before providing services alone.

    For feedback on the company from other customers, read ConsumerAffairs’ verified reviews.

    Is Fox Pest Control a good company?

    Fox Pest Control is worth considering if you live in a state where it’s available and you get a competitive quote. The company offers a variety of services, and if things don’t work out, there's also a money-back guarantee to help you recover some of your expenses. Get a quote and compare Fox Pest Control with other companies in your area to find the right one for you.

    Fox Pest Control Reviews

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    Page 1 Reviews 0 - 5
    Verified Reviewer Verified Buyer
    Original review: May 22, 2023

    When I was still married three years ago, Fox Pest Control was coming around our neighborhood and knocking on doors. We spoke to them and they had a certain price. I'm divorced now, but my wife then made them reduce it by 10%, then we took it. It worked out well at that time, but the price seems to have gone up quite a bit in the last three years. However, I can't be certain because I haven't asked around. I get advertisements from people I've used in the past, and I haven't discussed that with them yet. We originally started out at $50 a month, and now, it's up to somewhere between 60 and 65 a month. We used Terminix in the past, and they were less than 500 when we used them. They may have gone up a lot too but I can't be sure.

    The techs seem to be well-trained professionals. They're very friendly. They come into the house and do what they need to do, or outside around the house. It seems to be well, because I'm having very minimal problems with pests. In the past, I had problems with mice, carpenter ants and carpenter bees, but ever since they've been putting up their insecticides, I don't have those problems anymore. I'm happy with their service.

    Fox Pest Control response
    Naif, thank you for sharing your experience with us. We would love to answer any questions you have about pricing. Please reach out to our office team at a time that is convenient for you! Thank you for choosing Fox!
    Sincerely,
    Rachel J.

    Customer Relations Team

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    Verified Reviewer Verified Buyer
    Original review: May 13, 2023

    The techs are at the house when I’m at work but they do the perimeter of the house. The few times that I have had issues, like a wasp that grew over my driveway, I called the number and someone was out the next day to resolve it. The first time that the techs came out, they went through the outside of the house and the eaves. They made sure they got rid of any bees' nest and any little spider webs. They just came out recently to go around and do the perimeter for fleas and ticks. I also had a mouse in my attic once and the techs came and put some mice traps out within a couple of days. And they came and looked at it.

    The mouse I found was dead, so I don't know how long it was there. But regardless, the tech came out and did something about it. It was in a new house and I didn't want to end up having issues. Which is why since he knocked on the door and we talked about it, I thought it would be good not to run into issues by having someone always come out and invest a little bit to keep insects out of my house. TruGreen tried to offer it onto their lawn care product but I'm getting more through Fox than I would be through them. Fox is protecting me against more insects than I am through TruGreen. And any time I need Fox, they're there. Everyone always like to save money but it's worth having my house protected and someone would come any time I need them.

    Fox Pest Control response
    Heather, we are so happy to hear that you have been pleased! Our technicians are thorough and detailed. You are in the best hands with them. Thank you for choosing Fox!
    Sincerely,
    Rachel J.

    Customer Relations Team

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      Verified Reviewer Verified Buyer
      Original review: May 12, 2023

      Fox had done some other houses on our street so we contacted them. They're great. Five times a year they come out and put granules down around the outside of the house. A couple of weeks ago, they came and dusted around the eaves. They couldn't do a liquid spray or whatever they were gonna do because it was raining. They called to schedule last week and it was raining again so they called and canceled. They were very prompt about getting in touch with us. They came back today and did the job.

      Matt was the tech that came and he went over some things that he found. I was out working in the yard one day and he saw some burrow holes near the foundation that he thought mice might be able to get into. He took care of those for me and showed me where they were. He told me that there were rabbits living under my deck too, which I knew about.

      Fox has been very good even though the prices have gone up. They come out when they say they are gonna come out. In the spring, we used to get ants in the house sometimes. We have not had that since Fox started doing treatments. I'm all happy. Also, we have a partial brick and some bees bore into the mortar and they were coming through a window. Fox was out the next day or two and they took care of that. The bees were gone.

      Fox Pest Control response
      Carol, we are happy to hear that you have been pleased! Our team is dedicated to providing you with the best service. Thank you for sharing your review!
      Sincerely,
      Rachel J.

      Customer Relations Team

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      Verified Reviewer Verified Buyer
      Original review: April 30, 2023

      Fox is great. I was impressed that it is local. The price is right and they are nice. I tell them my worries, and I want them to make sure they spray the room and the yard. I'm very satisfied. When you have a problem with the bill, you text them, and even though it gives you an automatic response, they still respond. Then they'll also call. They worked with me. They kept and put me at a lower rate.

      They wanted a payment, like a recurring checking account, but I said I couldn't do that because I know that there was a processing timeframe. So if I tell them to deduct on the 15th and even though they pull it on the 15th, I don't see it on my bank until a few days later. So I send them a monthly payment. Recently, they sent me an auto check thing because I had a balance due of $6 and change. For that reason, they could not come out and spray. So I got upset. I forgot it was an automatic reply thing.

      I sent them off with a reply text and I said, "For $6, you told me you can't come out and spray in the house even though I pay you every month. I'm an existing client for at least a decade, if not longer. Tell me I'm wrong." Then they replied the next business day saying, "We're sorry. It was an automatic response. As far as the bill, it's also an automatic response on the text message. We got your message. We understand. It's no problem." So they scheduled someone to come out that day, and I was happy.

      Fox Pest Control response
      Darlene, we are always willing to work with our customers needs! We are happy that your services have been going well! Thank you for choosing Fox!
      Sincerely,
      Rachel J.

      Customer Relations Team

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      Verified Reviewer Verified Buyer
      Original review: March 11, 2023

      The technicians are great and it's usually the same one every time. They're always very professional and the one who normally comes to us knows where everything is, where to go, and what to do where. It's really nice that we don't have to babysit him and make sure that everything gets done. I'm liking the results. They've come out in-between treatments whenever needed at no extra charge. But I wish the service isn't as expensive as it is.

      The only complaint I have is that Fox had called me trying to set up a time to do a termite inspection because they said they've been seeing an uptick in them. Three times now, I've gotten calls about it and I tell them the same thing every time that I want to be present for this because it is something new. I work a normal job and I cannot be there until 5:00. They said they would accommodate me and it still hasn't happened. Our normal technician lives not far from us. So, he always makes us his last stop so that it's at the end of our work day. If he needs something, it's less of an inconvenience because we're less likely to have meetings at 4:30 when our day ends at 5:00. If he comes in the middle of the day, it's the flip of a coin if somebody will be available or not. Other than that, I've been satisfied with the service.

      Fox Pest Control response
      Sandy, thank you for sharing your review with us. We have a great team that is professional and experienced. We are happy that your services have been going well! We are sorry that schedules have not aligned for your termite inspection. Please reach out to our office when you have a spare minute to work out a time! Thank you for choosing Fox!
      Sincerely,
      Rachel J.

      Customer Relations Team

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      Verified Reviewer Verified Buyer
      Original review: May 24, 2023

      I was looking for a pest control company for my spider issue and I found Fox. I tried them out and they've been pretty good since I started with them. Since they started treatment, the spider issue hasn't been as bad. There's one or two here or there. It's not major like it was before. The technicians were awesome. They were very professional and they stick to doing their job. They spray the whole house. They come, they do the basement, and they're like, "Okay, we're out," and it's just beautiful. I love it. When I had an emergency callout, the technicians came out the next day and they took care of the problem. It started getting warm outside and there were these little gnat-looking bugs. Fox is a very useful and convenient service. I love their customer service and their employees are very knowledgeable and efficient.

      Fox Pest Control response
      Thanks, Celina! We are happy that you have seen a decrease in spiders. Our team is dedicated to providing you with the best experience! Please reach out if you need anything before your next service. Thank you for choosing Fox!
      Sincerely,
      Rachel J.

      Customer Relations Team

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      Verified Reviewer Verified Buyer
      Original review: May 4, 2023

      Fox Pest Control has been very efficient and responsive. They have us on an automatic schedule. They send us a text message a week in advance. And if we need to, we could reschedule. We recently rescheduled because we couldn't be there. They addressed it.

      Fox Pest Control response
      Diana, thank you for sharing your experience with us. We are happy to have you in the Fox family!
      Sincerely,
      Rachel J.

      Customer Relations Team

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      Verified Reviewer Verified Buyer
      Original review: May 3, 2023

      A young man from Fox Pest Control was going through the neighborhood and he knocked on our door. I didn't have a huge pest problem, but I have a large home, and we had a lot of rain that year. I have big oak trees and great big roaches live in those. I knew that because of the wet weather, they will come in to get out of the trees, so I was considering doing pest control. So, I talked to the young man.

      Fox Pest Control comes out once a month, and since then, the pest activity has improved. I would see those roaches once in a while, but it's Louisiana. You see them once in a while. So far, it has been the same person who comes. He came by last week when I wasn't home, which is fine. I trust him because he knows I have animals and he's very careful with my fences, closing the gates. Luckily, they were up in the house when he came by, so no problem. I've been very happy with Fox Pest Control.

      Fox Pest Control response
      Charlotte, thank you for trusting Fox with your property and home! Our services are effective and safe for your pets. We are happy that you have been pleased!
      Sincerely,
      Rachel J.

      Customer Relations Team

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      Verified Reviewer Verified Buyer
      Original review: May 2, 2023

      Fox Pest Control comes out once every three months. They show up on time. And they call before they come. They do what they're supposed to do. They do a good job. They're courteous and kind. Several mice have been caught. And roaches aren't as prevalent. I recommend Fox.

      Fox Pest Control response
      Eric, we are happy that you have been seeing improvement in your pest activity! Please reach out to our office if you need anything before your next service. Thank you for choosing Fox!
      Sincerely,
      Rachel J.

      Customer Relations Team

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      Verified Reviewer Verified Buyer
      Original review: May 2, 2023

      A guy from Fox recently came over and did the mosquito spray for my yard. He was very respectful. I also never had any issues with Fox and everyone that comes to my house is very nice and does a really good service. They come out quarterly, then if I see things that need to be taken care of, they come also. They treat both outside and inside of my home, and so far, the pest activity has decreased. Because of the weather, I've been noticing spiders. But usually, once I call Fox out, their techs come straight and when I find the spiders, they're dead.

      Fox Pest Control response
      PJ, that is great to hear! Our team is dedicated to providing you with the best experience. Thank you for trusting us with your home!
      Sincerely,
      Rachel J.

      Customer Relations Team

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        Fox Pest Control Company Information

        Company Name:
        Fox Pest Control
        Website:
        fox-pest.com