Fox Pest Control Reviews

Everything was pretty easy with Fox. I have a mouse problem and the techs try very hard to do stuff and tell me what to do. The mice are very hard to deal with but so far, things has gotten a little better.

Fox Pest Control have highly recommended professionals. They know what they're doing. If it's not the same technician that comes out, they always do a full report so that whoever the next person is knows exactly what they're dealing with and what they're coming into. They usually come out once a quarter. They'll do the regular like traps for rodents and sprays for any insects inside and out, along the perimeter. They call ahead and let us know that they're coming, and if we have any concerns, we let them know, and they take care of it. The technicians have been excellent and extremely friendly. They work around our schedules and do everything they can to not leave a mess. They also clean up if they make a mess, which only happened once because of a speck of dirt. I like them.

Fox Pest Control is overall a good company. They responded and took care of their stuff. They deliver on their product.

Fox Pest Control has always been very courteous. When we need extra service, they're happy to accommodate at no charge. They come out every three months, and they do everything from cleaning the house off of webs and spiders and they do the mice control with the traps. They also do the outside for ticks and termites. We have these little boxes that they put outside and they spray. We get the full service. So, every time they come, they do something different depending on what the season is. If you need control of any pests, get Fox because they are good. They've always delivered.

I had a wasp infestation in my bathroom and they were available to come ASAP. The guys were great and were really upfront. We're happy with them. Now we’ll just see if they could get our mice issue under control and we'll see how that is when we circle back in the fall of the summer season.

Initially, we had carpenter ants that were really hollowing out a tree. By the time we got them focusing on it, pest activity was minimal. They were very diligent about taking care of it over and over again until the pests were gone. Customer service is very good and they are very polite. Scheduling is very timely and they are quick and efficient to respond. They wanna make the customer happy and are always willing to repeat the service.

Your employee was very open, honest, direct and informative about his work to be done and what I asked him about. I loved that he explained everything he was going to do, to me. And he put on the ant bait saying they were confused with the warm weather.

I called Fox on Friday for mice treatment. They were trying to get someone out here for Saturday but he was booked. The rep came out this morning, and he was very nice and told me everything that I needed to know. He looked outside and in my cabinets. He pulled the refrigerator out to see if there were any droppings. He saw a few. He put the glue traps out for me and said that he was gonna do a week follow up. If I find anything before the week is up, I can give them a call back. I'd recommend Fox Pest Control. They are very prompt. They do everything they can when they come out. If I need spraying inside, they spray inside.

Fox Pest Control does an excellent job of keeping our home and property free of pests. They arrive promptly, are very professional and efficient. They always check to see if we need anything done inside the house. If not, they concentrate on the outside. We couldn't be more pleased with their service.

Fox always advises when they will be doing an application. Technicians always come to the door to advise what they will be doing and ask if we have any questions or concerns. Technicians always send an electronic summary of the service provided.

Fox continues to be professional and reliable. The technicians are courteous and helpful. I am impressed with the interactions I have had and how clearly they explain the work to be performed on that day. I have no hesitation recommending FOX.

I have been with Fox Pest Control in the area for at least over four years. The gentleman that services our property is Mike. He has done a fantastic job. He remembers me and the issues I had when we first contracted Fox. He is very familiar with the task at hand. At times he even helps me recall that something needs to be done. I could not be more pleased with the treatment I received from this Fox employee.

Great service. Polite and very informative staff. Would highly recommend Fox Pest if anybody has issues with bugs/critters, inside and outside. They answer any questions people might have about removing pests or trying to control certain pests. They are very careful when using any sprays/chemicals around homes/yards, especially if there are children or pets. And all the service people I have dealt with at my home have been quite nice and they are fast workers, they get the job done quickly….

What I like most about Fox is, I don’t have to worry about what needs to be done. Fox comes out and inspects the property and asks me what bug activity I see and recommends what should be done and I agree and they do it. If I see anything after they treat the property they come right back to fix it, which rarely ever happens. All the technicians who come are respectful, kind and knowledgeable. Five stars.

The quarterly Fox Pest Control treatments for insects are effective. We used to have issues in the spring with ants invading our home so the treatments solved the ant issue. The level of detail for completing our quarterly treatment varies based on the technician providing the service. Some technicians are really thorough providing the service per our contract but others are outside our home for about five minutes and don't clear away spider webs per our contract. The three star rating is due to the annoying college age salesmen that Fox Pest Control sends out to sell their products.

My experience has been very positive. Jerry comes and does what he needs to do and there is no contact at all. I have dogs, so he calls ahead so I can make sure they are in the house. The service is flawless but doesn't mean 100% as I have had ants and spiders which have managed to get into the house. When the weather gets cold, bugs want protection. I do not call them for additional help, I take care of it myself.

Before Fox Pest Control started servicing our home, every summer we had ant problems in our kitchen. Since Fox started, we haven’t seen any ants or spiders inside the house or wasp nests around the outside. Well worth the money. Job well done!

The service history I have with this Company is what I need for my situations. Because I had Ants around the exterior of my house, Insects in the garage and house and Termites in my neighbors yards and some in my yard. This Company saved me a lot of money. I would have spent for repairs if I did not have their services. PLUS each Tech was helpful, user friendly, polite and gave me a great feeling of peace from the great service they performed.

Thank you Lupa! He is always so very polite and accommodating. He takes the job seriously and goes above and beyond for customer satisfaction. He is friendly and has a pleasant attitude and he does a great job to keep those pests out of my house!

I highly recommend Fox Pest Control for all your treatments and services! They have outstanding office staff and service technicians. They explain everything very clearly and advise you on how and what they treated. I would not use another company. Fox is simply the best!

I am always notified when service will be done and the tech calls to tell me he is on the way. I always receive confirmation that service has been completed. If I am here the tech is always cordial and asks if there is anything further he can do,

Always great service, quality products, awesome customer service, knowledgeable staff. They take the time to listen and then give recommendations to fix the problems. If you need them to come back for a problem that still exists all you have to do is call them and they will send someone out to work with you. So happy I chose this company.

The servicing agent was absolutely fantastic. She reviewed my previous paperwork, corrected a discrepancy, made a notation for my name change and was absolutely delightful to work with! Her service was superb. She is definitely a keeper and deserves the highest praise!

The tech that came out mentioned promo of $187 with 3 consecutive payment, but on Fox Pest Control system, it actually sign you up for monthly deduction and 2 year contract rather than the initial one year promo been communicated. So be aware not to fall into this scam/fraudulent act.

You called me to arrange a yearly check-up. No one notified me that this would be an additional charge. I thought it was part of their yearly service that I paid for in advance. Why didn't someone ask me if I wanted to renew for another year? Why didn't someone tell me that this was NOT covered under my year-long agreement that I paid for in advance? I thought it was underhanded and deceitful.

Fox Pest Control is good. I was hearing noises up in the attic and downstairs in the basement. There were signs of mice and rats, so I called Fox to take care of them. Now I hear less noises, and whenever I hear something or something gets killed, I call them again and they come right down. We have one guy who takes care of this area, and he's the one that usually comes. He's good.

We had carpenter ants in the house and birds were pecking at the shingles. They sprayed for all that. The techs are always on time and they're efficient. They are very friendly, courteous and professional. We don't have to be here when they're doing their service. We can always rely on them. We notice a huge difference with the service. The only problem we still have is with mice and that's just something that's tough to deal with.

This area needs improvement, as well as their Website. I always have difficulty logging on, and the response time is very slow. Also, when you text them to reset your password, the response time is very slow. Hopefully, Fox can hire someone to work on the technical side of their business to improve in this area. I would like to be able to make online payments quickly in the future.

Fox Pest control is a great company, always courteous, great customer service, and they always follow up with a phone call. I would highly recommend. I had issues with mice in the house, and it was taken care of. Also garden varmints.

I’m very pleased with Fox Pest Control. I had an issue with ants, and within a week, they were gone. They've never come back. I've recommended Fox to other people. Their technicians are informative.

Spencer ** is wonderful! His patience, care, and knowledge are unsurpassed, and I'm so grateful that he's always taken the time to be as thorough as he has been. Even though I hate to do away with such cute and innocent creatures as mice, he managed to help alleviate my mouse-ridding anxiety and made the whole experience of treatment and follow-up as easy to deal with as it could possibly be. Thanks, Fox Pest Control, for your friendly, empathetic, and knowledgeable representatives and staff!

The service has always been great. The technicians have been professional and explain everything they do. Once ants came back they came right out to retreat. They also do preventative treatments. Prices are fair. They work with you to be sure you are completely satisfied.

Excellent staff from whoever takes phone calls to the service provider. I am always encouraged to share my concerns. I had a problem with rodents in my house and the problem ended quickly. I haven’t had the problem in two years. The technician was professional and efficient.

Unable to rate as no one was here when application was completed however, I have full faith in Terry going above and beyond servicing my property. Never had an issue prior. I know Terry would let me know if there were any issues or potential problems going forward. Prior treatments by Fox have always met my expectations.

Would appreciate being notified when the employee is stopping. Would also like verification when he/she has made the stop with either a face to face chat or a written report of the findings. We never know when he/she is stopping or that the visit has been made.

My experience with them has always been good. They are always very thorough, thoughtful and pleasant to work with. They always come out at a time each quarter. If I need something, they usually do it the next day. The techs are very friendly. They always ask questions if we need help with something.

Very accurate and lets you know they have arrived, also will ask if I have any more concerns or need any other areas done, always will a out the inside the house if any trouble with insects. Anyone who has come to my home has been very polite and has answered any questions I may have.

Fox came over to give us a demonstration. I pointed out some things that I needed done. Most of the technicians that come seem to know what they're talking about. Most of the time, the treatments work well. Recently, a young man came and treated the property. He was very nice and respectful.

I was very impressed with Fox PestControl. Very knowledgeable on the phone when I called about my problem. Gentleman who came to inspect house was courteous, friendly and informative. Did a thorough inspection in and out of the house. Explained everything he did and any problems I had and what needed to be corrected.

She made initial contact before service to ask if we had any issues. She made final contact to inform us of a smell of natural gas. She stated that she was pregnant. I question the safety of the unborn child being exposed to the chemicals used by FOX. Especially during the crucial early weeks of pregnancy.

I could hear a rodent in my walls trying to enter when a cold front came through. Fox came out and checked everywhere, and I mean everywhere, to find any potential access points. They plugged them and then baited the outside of my house. The bait has been devoured. However nothing ever entered my home which is most important to me.

I initially contacted Fox for mice. I love my technician, Eric. I request him. He's very good. I recommend Fox. They're very polite. It's a good company. The only bad thing I had was, we did this whole bat excursion thing because we had a bat in the attic. We spent a lot of money on that. It's a walk-in attic, so I was up there before Christmas, and a bat was flying by my head on a Saturday night. So, I called them up on Monday, and lo and behold, they don't do the bats anymore. Nobody even told me that, which is crappy.

I found bugs in my basement. Fox has been very effective. I use them on and off. When I've used them, they've gotten everything under control. I've canceled my services because I didn't need the ongoing maintenance. Then, about six months to a year later, I would call them back when I saw activity increasing. My experience with Fox has been very good. They're not all consistent. It depends on the technician that you get, but they've all been professional. Some are just more thorough than others.

The salesman was friendly, earnest and promised us good service, and I gave Fox Pest Control a shot. The normal maintenance is above and beyond whatever other companies we've used, like Terminix in the past. Whenever I see anything or we have a situation, Fox Pest Control is out here the same day. The latest is the following morning, if it’s later in the afternoon. If I saw a little, four-legged friend, the amount of time it takes for them to come out is technically quick. I've never had service like that, which is why we kept them on. So, they're worth every penny.

Every 90 days, Fox Pest Control sprays outside the perimeter. Once a year, they brush the outside of the windows to get all the cobwebs and some mosquitoes. The techs were all great and I have no complaints. I am happy with the service.

Early in the summer we had a rat problem, I tried DIY with little to no success. Called Fox, they came out the next day. Within 2 weeks, the rats were gone. We would find stragglers in the yard here and there, but our home is now pest free. Great people, respectful and polite. If you have the same issues, these people are professional rodent Hitmen! They mean Business! 10 Stars! 100% Satisfaction!

Professional, on time staff all the time. They have taken care of any issues we have had regarding pest control. I recommend Fox Pest Control, they are honestly the best. We haven’t had any issues since we decided to give them a try.

I have been totally satisfied with the services I have received at my home with Fox Pest Control in the last few years. The agents who come to my home give excellent service to both the outside and inside of my home. I simply have to request special attention in a certain area, and it is addressed. If I have inside problems, I can call and ask for someone to come. The service I receive from Fox is extremely good.

My serviceman Danny calls or texted me when he is on his way. He is courteous, respectful and pleasant to work with. He always listens to my worries about critters and gives me tips to prevent issues in the future.

Very good company. Would recommend to anyone who is looking for a good pest control company to service their home. I like the way they handled my situation as for my property. The tech is very knowledgeable and professional about his job.

Though I am seldom home when the service is performed, it is always obvious that a thorough job has been done, and the bottom line is that the bugs are gone. I would have no reservations about recommending Fox Pest control.

Since starting the service, we certainly have fewer pests. And fewer little field mice since Mike started his treatment. Overall, Fox has been a good value delivered by good people. The services cover a variety of pests and provide a consistent schedule of care. We recommend Fox.

First service was great. I have not heard anything since and I am not sure if I am to call in and schedule maintenance but no one told me. But I am getting charged every month for it. Would be nice to have someone come out as soon as possible due to spiders.

Brandon came out to the house today and was on time, extremely knowledgeable and respectful. He took time to explain things to me and answer all of my questions. Great work team. So far definitely less activity in the house. Thanks, Chris

Efficient, personable personnel who make sure no bugs come in. I especially appreciate that they knock down wasp nests, since I’m allergic. If there is an issue at any time, one quick phone call gets a technician out for resolution. Highly recommend!

I shopped around for a pest control company and found Fox. They had people in the neighborhood offering their service. After reviewing them, I made the choice for Fox. I have been very pleased with their pricing, wonderful service and especially their communication. We no longer have any pests in our home. Their advice is sound.

We’ve used Fox for the past three years. They provide excellent service! Our home and yard have been consistently almost pest free. I appreciate that they coordinate exterminating with the other clients in our neighborhood for maximum benefit. Fox technicians are timely, friendly and professional. I would recommend Fox services to others.

I have had the luxury of working with Ryan and TJ ** from Fox Pest. These two are accessible, responsive, knowledgeable and persistent until my issue was resolved. I would strongly recommend their services for anyone with internal/external pest issues!!!

I contacted Fox because of mice. I didn't see them but they left droppings everywhere. Now, I don't see any droppings anywhere. About a year ago, the mice also ate the soap on my basement sink. They ran their teeth across the top. I've had a fresh bar there since then and they haven't eaten the soap. So far, it's been good. The tech was very nice and he explained everything to me like how the mice operate. I've been learning about all these things. Fox is very good when they come here. They take care of all the outside and the inside. I'm a happy camper.

Their office staff is incompetent. We have requested to cancel service for months and they continue to send technicians and bill for services that have been cancelled. They are unprofessional and continue to harass us for services that are not wanted.

Brent ** out of the Midland Texas office provided top notch service. He answered all my questions and addressed all of my concerns. I definitely recommend Brent and Fox Pest Control for all your indoor and outdoor pest control needs.

Last summer I had a minor problem with ants in the kitchen and a salesperson showed up at my door offering pest control services. We had a conversation regarding what type of services that were offered and I thought it might be good to try. In our discussion the sales person said I could try it out for a quarter and if I didn't like I could cancel. Not true. I signed a years' agreement thinking there would be honor in this agreement. It turns out they are faceless and uncoordinated with no intention of letting see if their service was good. After two months went by I saw no real change because the ants went away on their own. I know this because of years dealing with this particular species, after 8 weeks they go somewhere else. So I decided there was no real value to this service and tried to cancel.

I had an excellent technician his name was Christopher ** and he went above and beyond and beyond with his knowledge and how he took care of my problem with black ants and chipmunks. He was very personable and took the time to acknowledge my problems. Great job Christopher!!!

I signed up for service in June 2021. They have tried to upsell me multiple times, including telling me a service included in my contract was no longer included and that I would need to start paying for it halfway through my contract. After my 12 month contract ended, I requested a service cancellation, and they raised my rates for the services left before the cancelation. They sprayed my organic food garden with chemicals despite a request to not do so. I have this on security footage.

First off I just want to start by saying that I don't usually give bad reviews ever. But I got scammed. One of the salespeople came to by house and pitch me their services. I have mosquitoes in my backyard and I spray every month to get rid of them. I thought maybe the so called professional have a better product. I gave them a shot. I was only interested in mosquitoes. They said it's parts of a package and everything comes with it. Their product didn't work and the mosquitoes kept coming back. They scheduled another appointment and I told them no--In my mind your product didn't work the first time. They said it's part of a contract--which was never mentioned to me.

Had yellowjackets in eaves. Called Fox Pest Control on Monday to have them exterminated. They first tried to sell me a year long contract. I stated that I did not need a year of pest control, but just needed to have the yellowjackets exterminated so I could do some siding work in that area. For more than double the price of their original quote they stated I could get the yellowjackets exterminated with a single visit. I agreed and had to pay up front. They said a technician would show up on Friday with a window of 8:00 am to 4:00 pm.

There have been out 3 times for rat control, but they are not able to resolve the issues. Traps were set inside and outside, but the rat are just running rapidly. The roof rats are attic but the service guy can not go into the attic because walk boards are not installed in my attic. The service guy only reset the mouse traps but did not add any more rat poison in the trap because he felt it was still good but it look dried out to me. The sticky trap was not put down this time because he felt that it did not work well, but that is how the baby mice are caught if you ask me.

Fox Pest Control came out for mice. They set traps on the outside and the inside and it got the mice out. We had them come out a second time to collect any of the mice that had died from the traps. After that, there was no sign of mice. Overall, Fox did everything that we asked.

I used Fox Pest Control to get rid of some squirrels. They were friendly, easy and dependable. When they said that they'd show up, they showed up. They were professional and they got the job done. We don’t see squirrels in the attics anymore.

Fox has always been great. If they come out, they do their job. If we have something that comes up, they come out in between and they take care of it. I’ve got nothing but positive things to say about them. The technicians gave me a personal phone number and said, “Call if you need anything.” I have some rental properties, and Fox does a really good job over there, too. They have very reasonable pricing as well.

Fox was unable to remedy the situation. It was money down the drain. They put a chicken wire and some kind of poison to prevent the squirrels from going to the soffit. They didn’t catch a shadow.

A couple of years ago, we had a squirrel problem and Fox did a great job. We haven't had any problems since then. We're thrilled.

I had Fox come out to do some spraying for some bees and wasps, and they came out and did exactly what they were supposed to do. They told me it was gonna take two weeks to actually work. In the third week, I called them because I still had a lot of bees and wasps. They came out and they sprayed again in some other areas, and that seemed to take care of it. The experience was good.

Fox did a good job. Their reps seemed to be knowledgeable. They got the equipment they needed. They kept at it and they fixed things well.

I had Fox a couple of years ago primarily for carpenter bees, ants and spiders. Their customer service and technicians were very polite and professional. I had no problem with the service people. The only thing that I didn't care for was I had to be totally committed to the number of times they had to come out and the amount of money you had to pay. If I didn't, then I’d pay a large surcharge. It was not easy. In the winter, when I didn't need anything, it was kind of frustrating. The only other thing was they were persistent. They kept calling me and wanting me to come back but then I said I was done with their service. Other than that, they did accomplish what they initially set out to do.

We had a mosquito issue so I reached out to Fox and tried them. Customer service is very good and their techs are very respectful. On maybe the third application, I started to get bit at night which was odd. I called Fox and they came back and resprayed without an issue. They told me to reach out if it ever happens again and they’ll come and respray. Now, I can sit in my backyard at night and not get eaten alive.

The Fox number used to come across my phone as a spam call and I spoke to them about that. Now, I would either call them back or they would leave a message. Customer service is always really nice and polite. Somebody comes out and takes care of what I need them to do. They spray the bugs.

There were a bunch of squirrels coming through a hole in our roof. Fox was able to remedy that and I'm glad. They've been pretty good.

I was using Fox for pest rodent control. They were the cheapest in the area. Whenever I used them, the technicians were pretty thorough. They came and did their job. They put the bait traps where they were supposed to and they did not go through my home. They gave me feedback on what I should do to maintain that the rodents are away from my home. The appointment setting was easy too. If I called today, it wasn’t like I had an appointment set out for next week or two. It was reasonable. I would recommend Fox because of the fact that they’ve been good to me every time I’ve used them. The quality of service versus the cost was perfect. They've been professional whenever I've been in contact with them from the reception phone line to the actual technician.

Fox gave me a free month once in order to get me signed up. They reached out to me for their service and they did their jobs and were pleasant. I didn't have any pests after them. In the last experience I had, somebody showed up that I hadn't necessitated.

When I was calling for quotes, Fox Pest was the friendliest. They made me feel comfortable talking about the problem at hand. When they came out to give me the estimate, they were over the top in making people feel comfortable with having that extremely mortifying issue. Everything went great with Fox Pest. But it didn't work the first time around. The poor guy had to come back three rounds. I have a really big bed frame and it had some padding in it and some jewels and the pests were stuck in there. So after the third time, he really concentrated on the bed itself and the bed frame. I haven't had a problem since. He was fantastic. Even by the third time, he said he was giving up that type of appointment, but he was going to put in a request to make sure that he personally came back to finish up the job. He wanted to make sure that it was good and I was set.

I went with Fox for the price. There was quite a big difference. Their treatment is also different from the standard termite treatment where they usually dig a trench around the house and pour the pesticide into the ditch. With Fox Pest Control, they use the bait traps all around the house and you pay for a monthly service with that. They then come in to check the traps every three months.

If I had a complaint it would only be that the price was really high. Because I had my son’s whole house, and he had a big house, done with the other company for a lot less than it cost me to do just my garage. It was the only thing I was not happy about. But I paid because it needed to be done. You can’t have a bat in your house. It’s one thing if it’s in your attic. You can live with it for a while. But when he's playing around when you're trying to sleep, not good. But Fox Pest Control's service was great. They got there quickly. Three guys came out. I didn't even talk to anyone. They told me I didn't even have to be home, which I thought was weird because how would they check and see if it was all filled up from inside and if there were any dead bats? They just put some ladders on the building, and they went up. They put the little bat houses in. And it seemed like they were in for a while. Everything was good.

For my home, Fox Pest Control’s customer service was fine. But for my business, I dropped it because they could not coincide with my hours. I'm in and out of the office and I cannot wait in a large timeframe for them to come by and spray. I would always miss them and I end up paying all this money for nothing. The techs were nice and good but I want him to come to me and say that he noticed some rat droppings outside and they could put the traps up. I don't wanna have to go to him and ask him. When he's spraying, I want him to notice things and say what he needs to do and be a little more proactive.

They were pleasant to work with. Everything went well, and I haven't seen the termites.

There was a possum and everything with Fox Pest Control was excellent. The guy was great, which was why I called them again a couple of months ago. But they don't do wildlife removal anymore. They only do pest control.

I had mouse issues, and I called Fox. They came on and took care of it at my primary, and that was how I got started. Then I started bringing all my rental properties in. Setting up a service with Fox used to be a lot easier. They're trying to expand now and things have gotten a little more complicated and more of a hassle. Their customer service is good but going through the whole setup process would be nice if it was a lot smoother. I have quite a few accounts with Fox and I'll have tenants call, give them my info, and set up an account. But they have to call me or I have to call them and give them approval.

I had about three things done with Fox Pest Control. We had no problems with them. They did a good job. They did what they promised. We liked their price, and they are right next to us, too. I had a mansion that had squirrels in it about two years ago and they took care of that for me. They did an excellent job. We also called them back up in Quarry Walk in Oxford. We thought we had rats inside the building, and they explained to us what size holes they need and everything else and how it works.

I called Fox to set up an appointment and it was pretty easy. They even took my card over the phone so they can just charge it. They came when they said they were going to come and the tech who came out was respectful, quick, and efficient. We had a deposition starting in one of the conference rooms and he worked around to where he can get into that room first to handle that so we can move on with our day. That was great.

Every time they come, they're very attentive. They do what I ask them to do. They're very good.

The ants usually come in the spring. Usually, it's one treatment and they're gone. Fox Pest Control is good.

Fox Pest Control's service was more personal and comprehensive. They were great. And they were able to handle just about everything.

They had some good deals, so I grabbed the deals. They came out when they were supposed to. We stopped about a year ago because it's just too much going on with everything. But they were fine. I haven't had any pests. They pretty much did what they did.

I went away from Fox 'cause they didn't do termite inspections. I was refinancing my house, so I had to use somebody else that did termite inspections. But then the person I went never showed up. And Fox was always reliable. They always showed up. So I went back to them. I had mice and the little ants. Fox went through the house and checked for any entry that the mice could come in and locked them up. They did a good job doing that. They were friendly. They put the traps down with poison in them. They check them. They come in every quarter and they fill them. And if you spy anything that you think you have a problem with, they come right back out. I had a dog and they put down stuff for ticks. And my dog really never had any ticks.

I had a minor pest problem and they came out for about a year. It was effective. I eventually stopped doing it because I no longer had a problem.

We had a bird's nest up underneath our soffit so we called Fox. There were bees there, too and it was on the top floor. Somebody came with a small car and I was like, "How do you have a ladder in that?" He said, "Oh, we don't have a ladder." I said, "How are you fixing the bee problem and the bird that's going in there? I don't want to have a big hive in my house." They never came to fix that ever. I wanted that taken care of. All they did was service the termite stuff and never the initial thing that I called about. Some of the guys that came out here were nice, but they were not equipped to handle.

Fox Pest Control put in the bait stations for termites and we have not seen any termites since. The customer service was good and worked with me on the schedule when the techs put them in. They had to come and change an area, and then they checked the bait stations, which seem to be working.

We had carpenter and tick treatment and the tech was very nice. He was willing to change the time to do a late spray 'cause we have honeybees outside and we preferred the spray to be done after sunset where the bees are not flying to avoid bee loss. The tech came after 7 o'clock. So, I really appreciated that accommodation. The treatment has been very effective. After we tried it one time, and I liked the way they do it. So hopefully, they'll keep up the good work and we can have them coming over again.

Fox Pest Control do quarterly inspections and I have been meaning to call them about the last one. They did some type of termite treatment and drilled a hole in my porch and didn't fill it in. So now, I got a hole in my porch. We started with them when we bought this house and I have noticed a decrease in the granddaddy long legs. We haven't needed anything done inside so we use them to control outside, and we haven't had any issues with bugs in the house. Every single representative who has come out here to treat the home has been so nice and if I have questions, they answer them. They're informative and if they don't know the answer, they're fine to say that they’re gonna have somebody get back to me.

I ended up letting go of Fox Pest Control because they weren't doing their job. Every time they sent somebody over, they were supposed to do follow-ups but they never did. So, it was not worth it. Sometimes they would just show up, so they didn't always do service calls. The contractors were all young, but they were fine. However, they weren't doing what I needed them to do and I didn't feel like they ever heard what I was asking. We had a mouse problem and they never solved that problem. We called in Big Blue Bug and they did.

I'm recently started back up with Fox Pest Control and so far, everything seems to be working out good. I've had one technician and he was very pleasant and explained the process for me. However, they told me that they would go out every six months to change the bait, but I didn't realize that there was a monthly service charge for that plan. Other than that, everything else was explained, how it works and what they do when they come out to service me.

Fox Pest Control said they were going to come and they did all the things they said they were going to do. We had a contract for a whole year and they did a whole year's worth of different things to take care of the pests outside and inside. I was happy with them and for a whole year, the cost seemed fair to me.

Fox Pest Control was excellent. The ant problem did not get fixed with the organic stuff and I did end up calling New England Pest Control, but Fox did come back because the ants came back. The ants were fierce this year. I didn't fault Fox at all. They were nice. It was that I wanted the organic stuff, and I think there is a need to use chemicals. I don't even know if Fox has that. I found them because I wanted the organic stuff. I would still use them with the chemicals if they have that too because their people were sweet. Everyone I dealt with were so professional and kind.

The tech was very professional and kind. He was wonderful. Fox is very knowledgeable, helpful and professional.

We had bug issues several years ago and since we’ve gotten Fox, we haven’t had any. We've had two or three different guys come and they’ve been courteous and informative. I'm happy with what I've got with Fox.

Everything is good. I'm satisfied.

Fox Pest Control has been out recently and everything’s good. They’re very quick in taking care of things.

They've done their job and they do well. I've had a couple of issues where I tell them they have to come back and they came back on time exactly when they said so. If I had ants and they sprayed, and the ants came back within a week, then I call them back. It's great service. Overall, it's been a good experience. They're a great company.

The customer service at Fox Pest Control is great as well as the technicians. I had a guy remove a bees’ nest last year and he was wonderful. The pest activity has been next to nil since they have been coming.