Fox Pest Control Reviews

Edward excellent Fox Technician!!! He is attentive, courteous, and always willing to give the helping hand!! We are always honored to have him serve our home with our Pesf Control needs! Thanks You!!!

I'm not sure yet what I think of the treatments. I've had 3 I think so far and I just had ants in my kitchen the other day. I didn't call anyone from the company. I'm going to wait a few more days and see what happens because I just had my third treatment.

I was tricked into signing a contract by their door-to-door salesman. There was no mention of the contract or $250 cancellation fee when signing up. I have NEVER been provided a copy of said contract. When Fox Pest Control was unable to remedy our spider infestation I asked to cancel service. I was told that I would have to talk to a manager, but he was not available. I removed my card from my customer portal, and refused further treatment, but they keep racking up the charges. Now they are threatening to send me to collections. All because THEY DID NOT DO THEIR JOB!

I never hear from them. They do not do routine inspections but raise rates. I plan to cancel today. I wonder if they plan to charge me cancellation fees. They are very pushy with calls about additional services. I have them for termite protection. I just don't trust them.

They Lie. They tell you what you want to hear and promise you they will perform services and never do. They send a kid out that does nothing. Did not even remove the trap with the dead mouse on the premise. Two additional no shows. Called and requested a supervisor and did not receive a call back. Had to call again and they claim what the guy original sales person said was incorrect and refused to refund for services not competed.

Fox Pest Control charged $375 for an inspection advertised as free. Despite at least six follow-up calls over several weeks, the company has failed to provide the promised inspection report needed for my landlord.

This company is a scam. I was lied to by the salesman, he told me I would be receiving 2 treatments. I actually signed up for a year-long contract with a $250 cancellation fee. On top of that, they didn’t even get rid of the bugs!! Avoid at all costs!!

What is the legal answer to stopping this company scamming you? There must be people out there who have successful stopped this Company and cancelled their phony contracts. Have they ever been taken to Court and stopped from doing this. All these reviews are saying is that the Company can do what it likes to you and seemingly get away with it. There must be a way of stopping them. Your comments please would be appreciated.

Strange conduct of scheduling. Force customer to check schedule constantly and company gives technicians locations day of. Were notified 30 minutes or so prior to their arrival, which having pets and kids this is an issue sometimes since they need to stay inside for a period of time. Technicians like Casey and Austin have all been wonderful each time they come for a service.

I HIGHLY recommend NOT using Fox Pest Control. I paid them for a 3 month service and they came out once. After another 3 months went by without seeing anyone, I called and cancelled the "service". I received another bill today. When I talked to the young lady on the phone, she was very apologetic but said I still owed it even tho they never showed up. Shame on Ya'll. Horrible way to run a company. Money for nothing. I'm a Disabled Veteran on a fixed income and expect to get what I pay for.

I received ok service when I asked Fox to come out and address kitchen mice. The following day, a representative came out to look for mice in attic and basement. The individual told us we had big infestation in attic and basement. He indicated he had pictures. He told my wife we would be required to remove all insulation in the attic and basement and then they would treat the attic and would install new insulation of the highest grade. The total cost would be $22,000. I had other local exterminator come out and he said no need to remove insulation and that there was would be under $400.

We started using Fox Pest Control September 2025. We actually switched at the time from a pest control competitor. Fox provided good service and support. The results are better in comparison, we have far less outside bugs than before. We also see many Red Lantern Flies near our home, which we did not previously. For what we are looking for, Fox Pest Control has exceeded our expectations.

I called to get help with a rodent issue. The first person I spoke with was very nice and put me directly through to another company who then put me through to yet a 3rd company. When I called back a second time to ask another question, the person who answered was incredibly rude and abruptly ended the call. Not a good customer facing company!

Fox Pest are scammers. They lied to get my elderly mother into a contract. Then, they showed up only once to spray for bugs despite billing her for an initial fee plus three months (over $300). Even the single treatment they provided did nothing, and I question if they did much more than spray water or some cheap/ineffective chemical. I am just now learning about the depth of their dishonesty. Now, they want a $250 'cancellation fee' for her to be rid of them. They tried to withdraw this from my mom's card without permission. Thankfully, I was able to get her to cancel her bank card before they could do more damage. They truly are despicable and dishonest with almost 400 BBB complaints in just the last three years! Look it up for yourself. Avoid Fox Pest at all costs! You have been warned.

Fox Pest Control is a great company. Their products work very well. I had a very bad ant problem. Fox Pest Control got rid of them in their first visit and the ants stayed away. The monthly charge is very expensive, at least to me. I don't know what other companies charge.

Over a year as a customer, and they cannot have a solution for the problem. When I called, every time is a different "technician", which has no idea of what they are looking for. I have mice, here and there, in the basement and instead of looking for the root caused of it, they put traps, traps only... Not to tell, when we have trapped one, they simply tell me to wear gloves and pick it up myself. For the type of BS service, better and cheaper Amazon!!! DO NOT RECOMMEND THEM AT ALL!!!!

Technician Todd **was great. He showed up on time, was very knowledgeable about the products and answered all of my questions. He did a thorough job and was very friendly also. I held off on the bait boxes until I check with my vet about the bait they use as I have 3 small dogs. Todd was very understanding & let me know they can be ordered anytime or avoided all together.

Just got charged 50.00 for service. Haven't seen anyone yet. Reminds me of Romex and Wayne's. Same thing. I made sure to remind that I have security cameras. 😠 I guess this too is just another scam. 😠

Great experience from initial treatment visit from Sam ** and Myquill. I called main line with concern about the products and my pet, and they told me a tech would call me later that week to discuss. Sam called me as promised and walked me through which products were safe for pets, and which were less safe. He also educated me on how to manage around the products that were less safe if needed, and when it was fine to avoid those products.

Fox treated the yellow jacket nest inside the door frame siding/wall outside of my house. Paid them a hefty price for a single treatment ($270). Fox went ahead and did the service without discussing with me and they did not ask for my approval. They treated the nest by simply puffing d-fense dust into the siding. They limit the treatment to only two visits, that's it and if the bees come back, it's either you pay again or join their yearly service, or you're on your own. They wouldn't get rid of the bees inside the house that came from the nest outside. And they wouldn't seal the bees' entrance(s). They don't always respond to your concerns. Currently I have been monitoring the bees' activities, and I have sealed off the bees' entrances myself. I've armed myself with puffer and dust should they come back. I would give 5 stars if the company is above and beyond. This company isn't.

I hired Fox Pest Control to get rid of a bedbug infestation in my house. They did the initial treatment with a follow-up appointment scheduled for two weeks later. Two days after the initial treatment, I still was being bitten in my bedroom. The other bedrooms are clear. In spite of repeated calls, they refused to come out any earlier than the follow-up date to re-treat my bedroom. All calls are routed through their headquarters in Utah, and I have not been able to speak to a supervisor. Also, they charged me for 10 mattress covers and only used 3. All this for $2600!

I purchased the Fox Termite protection. Installation of bait traps was July 7th. I paid by check that day and gave the check to the technician. Despite this "hand delivery" of payment, Fox continues to harass me about non-payment. I get texts, emails and now a bill in the mail just because they failed to deposit the check into their account. Terrible business model in that they take weeks to deposit a check and in the meantime, harass you about non-payment even though it is their fault! I regret using Fox.

At contract end, I cancelled. They are demanding another months payment. I paid MONTHLY, they serviced quarterly. They claim my last payment in May, did not include the payment required after the contract expired early June, and will send me to collections. I paid $1700 in 2 years, they would discount over $200 if I continued, but not waive $70 for this erroneous bill.

When I called this company, they sent me to a call center. At the call center the man was pushy and made me think that I needed to have the service for 24 months to get rid of the ants. It was costing me $165 for the first visit, $49 every month for the next 24 months. And if I want to cancel it cost me $250. After three months and three separate applications. I continued to have ants in every single room of my house, including in my shower! You couldn’t sit in my home and not have them crawling on you.

People need to be aware, watch out. The guy lied to me and said he was me, said doing work at neighbors, So called. The neighbors and they said no. Not doing work, lied to me to my face and would have took my cc information.

Highly recommend using a different company. Although the technicians are all very kind, knowledgeable, and professional. I have not seen a difference in pest control since starting with them. Since I decided not to renew my contract, I haven’t seen anyone from Fox Pest at our residence even though the terms of my contract continue until September. I’m paying for a service I’m no longer receiving.

Caution to Buyers - The Fox Pest Control company is scam. If it were possible to rate this company with zero stars, I would do so. I typically refrain from writing reviews, particularly negative ones, but this service has been exceptionally poor. The salesman provided misleading information, and the areas of concern were not addressed. They applied granules instead of spraying around the house's perimeter, which did not impact the flea problem. My dissatisfaction with the effectiveness of the pest control services has only increased after the treatment. Fox pest control warranty money back guarantee is a LIE!

A few guys came to my door last week after my husband showed interest in getting wasps off our porch. Not only did the young man take care of the nests and a few other issues we had, he schooled me in what we can do to avoid wasps and a few other insects that have become a problem. I didn’t get the young man’s name, but I was so impressed by the service and his knowledge. We did not want the chipmunks harmed! Thank you Fox. A very good experience.

I had a great experience with Fox Pest Control today in Wakefield, RI. Mathew was professional, friendly, and very knowledgeable. He took the time to explain everything clearly and made sure all my concerns were addressed. I really appreciated how thorough he was and the care he showed while treating the property. Really good attention to detail. Excellent service from start to finish—thank you, Mathew!

Garin was great to talk to and had no issue with sitting outside with me for 20-30 minutes to make sure our home was taken care of. We just purchased our first home and we are excited to take care of it. We know that Fox Pest Control will help us do that.

SCAM!! We were told that we had termites... guy came, dug into the ground, cut our electrical lines to the outside. We have no power now, we called, were told "we are not responsible." Total lack of integrity... crooks!

Salesman came to the door claiming 5 of my neighbors had signed up and had received great service. Then as he was tell me their names, I realized he was full of it, those people moved years ago or had died. Then he starts to tell me how sandy my soil is, will our soil has so much clay, water does not drain, so that was a lie. So after he left I talked to my neighbors, no one signed as they all saw thru his lies. Beware on them.

Someone came to our home in Vermont claiming Fox was already working in the neighborhood and offered us a limited-time deal with a steep discount, but only valid if we signed up immediately. We were told the price would increase if we called later. He mentioned a nearby address to make it sound like others had already signed up. We spoke to that neighbor. They hadn’t. Artificial urgency, punitive pricing, and unsolicited to top it off. There are plenty of other pest companies that manage to earn business without coercion, false claims, or deadlines.

If possible I would give 0 stars since they came out twice and my bug problem only got worse. I’ve had better luck handling it myself. They sprayed both the interior and exterior as well as spreading granules in the yard and dusting for spiders. Not only did my bug problem not get resolved but I started getting other bugs like sugar ants. It’s sad that their services couldn’t even handle those.

Salesman came to my door and told what a great deal he could do for me. He mentioned my neighbors by name and said they were happy with the service. I should have researched it beforehand but, did not. I knew the price was nothing special but, I did sign up. He wanted me to sign up for two to five years and I refused. Talked to the neighbors after and all of them had just signed up because the salesman lied. I am going to contact the company to cancel before the first service. If not, I will contact my lawyer and see how many of my neighbors want to join in because the service was sold under false pretenses.

Fox Pest Control serviced our house for a little over 2 years, a guy knocked on my door and I signed his tablet as he told me it would cost $50.00 a month and they would come out 4 times a year and more if needed. He also told me that they service 2 of the neighbors across the street and I found out later that was not true. He never told me this would be a 2-year contract and if we cancelled prior to the 2 years that there would be a $250 cancellation fee. I actually found this out after I tried cancelling within the first 6 months. So, I kept Fox for the 2 years as I did not want to pay the $250 fee for breaking the contract, it would not be worth it to have to pay that fee in order to cancel so I figured this would be a lesson learned to never sign anything when a salesman knocks on your door as they are full of lies.

My issues with Fox concern their questionable billing practices and the lack of transparent communication with customers. I called for help with what sounded like a squirrel infestation in my attic, which I explained thoroughly to the fellow on the phone. During the conversation, I mentioned that I did NOT want the contract to extend beyond one year, which he claimed to understand. The technician who came for the first appointment was quite nice, but he was the one to tell me that 1.) Fox does not deal with squirrels (my whole purpose for calling in the first place) and 2.) They cannot go into an attic that doesn't have a wood floor (which I had also explained to the fellow on the phone). I then saw the contract that they sent to my email, which stated that it was for two years! I called and complained and was given a discount, but if I canceled, I would be charged for early cancellation.

Horrible customer service. Tried to cancel my service on 3 homes temporarily. Since one home was only added 4 months prior I was charged direct draft 250.00 cancelation fee! Go elsewhere for service as myself and everyone I regretfully recommended will.

We had a salesman come to our door to offer us a one-time service. My husband was asked to sign a receipt after paying but it was actually a contract. Now $50 payments are coming out monthly and the only thing we’re being told is "You should have read the small print." But they can offer 10 dollars off next month.

I wished I read the reviews before signing up with Fox. Hopefully enough negative reviews will prompt them to do better. My issues were with field mice, spiders and ants. I still have field mice and spiders. I had an appointment with their technician scheduled between 12-4. I was to receive a call half an hour before they arrive. I never received a call and they never arrived. The next day I called, was put on hold and they never returned to the phone.

Once I placed my initial call to Fox Pest Control and set up my account with Ryan, it only took a couple of days for a technician to come out to my home. Dylan was polite and professional, calming my fears. He dispatched the very sizable hornets' nest very quickly. Also Dylan let me know when he was done and gave an explanation as to what to expect. I would definitely recommend this company - Fox Pest Control. Staff were excellent and experienced. Many thanks.

Had trouble having them honor their own contract. After being duped by the aggressive salesman, saying I would get the same coverage as the previous company, which was not true, I was under a 2 year contract which I had to cancel in writing per its own wording. After 2 years, I wrote them saying I wanted to cancel. They said that writing them was insufficient to cancel and that I had to call. They continued to charge me. After finally getting them to cancel, they show up at my house to get me back, interrupting our evening family time. I was called "rude" when I told them to leave.

Salesman talked me into one time "special" price of $165 for one-year. No other payments, can cancel at any time. Amount charged on credit card $187.25. Called and promised refund. Never happened. New charge on card 53.13. Now I find out there are monthly payments. Just now received a copy of contract I supposedly signed. Never saw any of this except one small paragraph I initialed. Customer Service does nothing. This whole deal is a scam.

A Fox salesman came to our house and offered service. He said it was a special and gave a discount of $250. My initial payment was $100, which I paid by credit card. His information was very misleading as the service was to be 4 times a year. I didn’t realize that I had a payment of $55 for 12 months until they took it out the following month. I asked for a copy of the contract and he said it would be mailed and on my email. It wasn’t. When he came to service I asked for it again. Of course, the 3-day cancellation had just passed. He did not mention the cancellation fee of $250 but said I could cancel anytime. Had I received the copy, I would have canceled right away but I didn’t have the opportunity to look the contract over and use my 3-day cancellation option.

I had a door to door sales person come to my house and talked us into signing up with their company. He said in order to get the deal he was offering that day, we had to sign a contract that I can cancel within 90 days if I were not satisfied. Needless to say, I wasn't and called to cancel and I'm now being charged 250 dollar fee to get out of the contract. I find this disgusting and I will spread word to all my neighbors, friends and family to never sign anything with this company. Not only did they not fix my wasp problem, but they also fraudulently had me sign a contract. Shame on you.

I have had Fox Pest for 7 years with 3 properties. I LOVE them. I have had their competitors as well and I just like the technicians better. I was very impressed with Jake yesterday 6/5/24. I had small ants all over my truck at a friend's house. I figured the ants didn’t come from mine because I have mine treated. I called Fox Pest anyway and Jake found ant mounds on the side of the driveway, not around the foundation. I never saw those!!! Thanks for taking pride in your job, Jake.❤️

I have had a rodent infestation within my home. The techs came out and put glue traps all over and that didn't work. The manager came by and could not find the access point at which the rodents came in but said the poop looked like squirrels and they did not cover squirrels. I had Paul look outside at the roof and he said he could not climb a ladder to get on top of the roof. So, even though I am 60 years old and a woman I told him I would climb on top of the roof because we thought there was an access point on the roof. It ended up that I didn't do that cause we could not secure the ladder but while getting the ladder I wondered why I was paying this company if I was having to do all the work?

The Harrisburg office provides their service techs with zero guidance and probably on purpose so that treatments will take longer. Be warned, you need to watch their techs at every visit to make sure they are treating what they are hired for. They kept changing techs on me and I was not getting the treatments for Carpenter bees that I needed. Plus at roughly $200 per quarterly visit for less than 30 minutes each .....what does that tell you. They have zero ethics and are just looking to make money, and not provide good customer service.

Their salesman came to my door and offered service. Had some anthills outside he said they could take care of. Paid $60 upfront, said they'd send a guy to do an assessment. 18yo kid came out a couple days later, walked around the house and said there were quite a few ants, another guy would be out to treat in a week. Nobody ever showed up again. Called several times over the next few months but could never get through being on hold. Requested callback with the robot, nobody ever called back. Six months later they called wanted 6mo of payment. I told them nobody had been to my home and they said they had. I told them I had cameras and if they provided the date I would verify and pay them to which they then admitted that they had no date of service for my home. Phone rep said he would give this info to the supervisor to take care of.

Buyer Beware - Fox Pest Control company is a scam. When the salesperson comes to your door, they offer a standard rate discounted down to a lower rate. For example, annual service is 400, but you get a 250 discount, so you only have to pay 150 plus tax. You sign up, and then you later find out your nice discounted rate is only part of what you're being billed. On top of that, they bill you monthly -- for example, 70/month. The total ends up being about $1000, which is 4-5 times higher than any other pest control services. And (this is the really fun part) to cancel them you must pay a $250 cancellation fee. Wow. What a scam. I'm contacting the BBB and the NY State Atty General. Do NOT sign up for this company's services.

Back in August of this year, I was very ill and was home recovering from a serious heart condition when a rep from Fox Pest Control knocked on my door in an effort to sell me an annual service contract. I didn’t need their service but in my weakened state I succumbed to the high pressure face to face sales pitch and signed an agreement that would cost roughly $205 a quarter. I paid for the first treatment and forgot about it until I got a call this month to inform me the next treatment was due. Feeling much better and barely remembering this arrangement I thanked the rep and informed him I would not be needing the service only to be told that I’d have to pay a $250 early termination fee. I explained the situation about my illness at the time of the sale and was advised by the rep to call back the next day to speak to a supervisor who would have the authority to waive the fee. No such luck.

Had an infestation of boxelders. They came out promptly and sprayed. It did not have an impact and never saw any dead boxelders. Made up solution and sprayed it. Tons of dead boxelders. Also removed and destroyed eggs. Called again. I showed him how the boxelders were swarming my fence. He said the company wouldn’t allow him to spray. The first time I was given a vole trap and promised inside service. I was never given inside service. When I showed a better spot to put the vole trap to the second person he said I’d have to pay extra and took the trap with him when I refused to pay more. I conquered the boxelder infestation several weeks later by going out every day and spending hours killing them. The service was ineffective. When I finally called to cancel the service they said I’d have to pay out the contract. As I write this I’m watching carpenter ants on my deck. They did nothing to help so don’t waste your time and don’t sign a long term contract.

If I could give this company 0 stars I would. I normally do not leave reviews especially terrible ones but this service has been really awful. I am a brand new customer and have both the yard enjoyment plan and the pest control plan. The representative that signed me up was very sweet and after seeing the raving reviews I decided to give them a try. They were able to send a tech out the same day as I signed up as well so first impression was amazing. However, after the yard was sprayed, we still had a TON of mosquitos. I asked the representative to have someone come back and spray and no one contacted me for several days.

I want to be clear - the technician -ELLIOT- was amazing. My issue is with the company! I called and was told someone would be out this week - there is a special for $199 and then $65 for the following 4 treatments to remove the yellow jackets! I WAS TOLD THIS ISSUE WOULD TAKE 4 applications to kill the yellow jackets. Elliot told me - actually just one application should be sufficient and that I SIGNED UP FOR TWO YEARS OF MONTHLY TREATMENT! Bait & switch? Up selling? Whatever - NOT OK! Buyer beware! Sales guy is a fast/double talker! Elliott also told me $300 for treatment today and that should be fine and FOX WILL COME OUT FOR THE NEXT 30 days if the issues persisted!

This company is a SCAM! Don't use them. Their technicians are a sloppy joke. They Triple charge you and don't give you a valid contract to review in detail before signing. They don't show up for services or follow the treatment plans they are contracted to do. Never received a copy of the contract and tried calling every week for three months with no response or call back. Final got through and asked to cancel because of all of this and they declined to cancel or refund, hung up on me after I asked for a manager. They billed me $174 for a first treatment/quarter and were supposed to be $75/quarter after that. I was billed $174 the first month, $56 the second month $54 the third month. No treatments! Their first treatment didn't even get rid of ants, not to mention the spiders and ticks. The guy splashed his solution on my walls, wood floors, and carpets in random spots - no barrier spray, no traps, nothing! Waste of money and a total Scam!

We have had Fox Pest Control for about a year and a half. Our technician Ronnie has always been very responsive. I called because we had a yellow jacket nest in a bag of hay. Ronnie came out on the same day.

We have used Fox Pest Control for the past several years and have always found them to be a wonderful company. Robaid ** is our technician and he is amazing.. He's professional, knowledgeable and we have not had any issues since he has been taking care of us.. He's the BEST!!! Thank you so much..

I have been a client for years. The techs are absolutely the best and my rating is not due to them. It’s the billing practices and office staff that has changed dramatically. I pay for once a quarter inspection and had the service done mid-quarter. I called and said my next inspection to wait until the end of the next quarter but was told I had to get it done within 90 days of the first quarter inspection. I said 3x I pay for an entire quarter why can’t I get the inspection done at the end of the quarter. The customer service agent seemed clueless on what a quarter is. I asked to speak with a manager and she said one would call me back. No calls. This is not the Fox Pests I signed up with. I called last week 3x and sat on hold 25 min each time and no one came to the phone.

They treated our home on Monday for yellowjackets. The next day we were seeing a lot more of them, we called back and they reported this was normal as they died off. Wednesday, there were less. Thursday, none. I thought, great! Nope. Friday afternoon, I get home and there are even more yellowjackets to begin with swarming in my BEDROOM. To make it more exciting, they're now attacking me when I try to go into the room. So I can't get MY CLOTHES, laptop charger, use the bathroom in that part of the house, SLEEP IN MY BED. When my husband called, they said this was normal. That they'd send someone out IN A WEEK. Absolutely wouldn't use them again. Disgraceful.

A Fox representative came to my door soliciting pest control services in a non-solicited 55+ neighborhood. He stated that he was running a pest control special for half-off. I agree to have the home treated for the agreed upon price of $175.00 plus tax. He asked me to sign for the CC charge which was on a electronic device. The following day my home was treated by a Fox representative and my CC was charged the appropriate amount. One month later my CC was charged by Fox for $65. I called Fox and asked them why my CC was charged. They stated that I entered into a contract for Fox Pest Control Services. At no time during the illegal solicitation did the Fox representative mention entering into a contract. I now find out that when he asked me to sign for the CC receipt, my signature was applied to a contract. This is clearly an illegal act by a Fox Pest Control representative preying on the elderly.

I called to cancel service and was told that emailing the request will take care of it, so I did. A couple of days later I get a call from the technician that he is on his way. When I called customer service to address this , I was told the cancellation is pending and that they need 30 days notice, but if I want to cancel early, there’s a cancellation fee ( fee is almost as high as the service fee). These things are usually communicated the first time you reach out to a business to cancel service. This was definitely not the case with Fox. I decided to discontinue their service because of the insidious increase in prices and also being tired by their constant attempts to persuade folks to buy additional services.

Since I work, it is important that there is continuity to the service people sent to my home. Like many of you, I do not want strangers alone in my home. I was PROMISED that the same person, Alex, would be the only person coming. It has been 7 months, and Alex has been here zero times. In fact, there has not been a single repeat service person. In the three years that I have lived here, I have not had rodent droppings until I started using this pest company. I left work early to meet with a tech, he took pictures of the mess, placed sticky boards, and then... was not reassigned to my home. The only thing they do consistently is charge your card. They make you sign a contract for at least one year, I cannot wait to be done with this scam of a company!

When I first came across their Ad and after reading what they had to offer, I figured I'd give them a call, especially when I read that they can come out the "same day". They were very nice as well as willing to help me with my mice issues as well as finding a rat in my house, you can only imagine the worries I had. Anyway, they weren't able to come out the same day as they noted on their AD, but they were able to come out just a few days later. With that, they also offered a great deal that I just couldn't pass up. And you know what the old saying is "If it's too good to be true" then it probably is! Anyhow, I ended up purchasing their services in February of 2023, and what I did was paid them in full as well as paying an extra month up front, so I was covered from February to May.

This company likes to withdraw money from your account and that’s about it. In the month of May they charged me 90$, another 90$, and the 60$ (240$) and they don’t inform you they are withdrawing. They came one day, in which there was a wind advisory, and sprayed my yard. During the winter they charge you 90$ and 60$ (150$) a month. For what I have no idea. Horrible customer service. I canceled after a year of this, I asked for my 90$ back from the month of May for services not rendered, and I have not gotten a reply. And the bugs in my yard are atrocious. I have never written a review before, never mind a negative one. I don’t have time, but I made a point to write one about this company. Just a buyer beware.

To whom it may concern,

I was looking for a pest control company for my spider issue and I found Fox. I tried them out and they've been pretty good since I started with them. Since they started treatment, the spider issue hasn't been as bad. There's one or two here or there. It's not major like it was before. The technicians were awesome. They were very professional and they stick to doing their job. They spray the whole house. They come, they do the basement, and they're like, "Okay, we're out," and it's just beautiful. I love it. When I had an emergency callout, the technicians came out the next day and they took care of the problem. It started getting warm outside and there were these little gnat-looking bugs. Fox is a very useful and convenient service. I love their customer service and their employees are very knowledgeable and efficient.

When I was still married three years ago, Fox Pest Control was coming around our neighborhood and knocking on doors. We spoke to them and they had a certain price. I'm divorced now, but my wife then made them reduce it by 10%, then we took it. It worked out well at that time, but the price seems to have gone up quite a bit in the last three years. However, I can't be certain because I haven't asked around. I get advertisements from people I've used in the past, and I haven't discussed that with them yet. We originally started out at $50 a month, and now, it's up to somewhere between 60 and 65 a month. We used Terminix in the past, and they were less than 500 when we used them. They may have gone up a lot too but I can't be sure.

The techs are at the house when I’m at work but they do the perimeter of the house. The few times that I have had issues, like a wasp that grew over my driveway, I called the number and someone was out the next day to resolve it. The first time that the techs came out, they went through the outside of the house and the eaves. They made sure they got rid of any bees' nest and any little spider webs. They just came out recently to go around and do the perimeter for fleas and ticks. I also had a mouse in my attic once and the techs came and put some mice traps out within a couple of days. And they came and looked at it.

Fox had done some other houses on our street so we contacted them. They're great. Five times a year they come out and put granules down around the outside of the house. A couple of weeks ago, they came and dusted around the eaves. They couldn't do a liquid spray or whatever they were gonna do because it was raining. They called to schedule last week and it was raining again so they called and canceled. They were very prompt about getting in touch with us. They came back today and did the job.

Fox Pest Control has been very efficient and responsive. They have us on an automatic schedule. They send us a text message a week in advance. And if we need to, we could reschedule. We recently rescheduled because we couldn't be there. They addressed it.

A young man from Fox Pest Control was going through the neighborhood and he knocked on our door. I didn't have a huge pest problem, but I have a large home, and we had a lot of rain that year. I have big oak trees and great big roaches live in those. I knew that because of the wet weather, they will come in to get out of the trees, so I was considering doing pest control. So, I talked to the young man.

Fox Pest Control comes out once every three months. They show up on time. And they call before they come. They do what they're supposed to do. They do a good job. They're courteous and kind. Several mice have been caught. And roaches aren't as prevalent. I recommend Fox.

A guy from Fox recently came over and did the mosquito spray for my yard. He was very respectful. I also never had any issues with Fox and everyone that comes to my house is very nice and does a really good service. They come out quarterly, then if I see things that need to be taken care of, they come also. They treat both outside and inside of my home, and so far, the pest activity has decreased. Because of the weather, I've been noticing spiders. But usually, once I call Fox out, their techs come straight and when I find the spiders, they're dead.

Fox is great. I was impressed that it is local. The price is right and they are nice. I tell them my worries, and I want them to make sure they spray the room and the yard. I'm very satisfied. When you have a problem with the bill, you text them, and even though it gives you an automatic response, they still respond. Then they'll also call. They worked with me. They kept and put me at a lower rate.

They send us a text message and let us know what day they're scheduled to come out and if it doesn't work, we can change it. They come out one time and if we have any issues, they would come out again. We pointed out the ants and the spiders and they treated those. We didn't have any issues after that and the pest activity is nearly nonexistent.

When I have a service, they bill my credit card, and then about two weeks later, they let me know that somebody's gonna come at a certain date and do the treatment. They call me on the day that they're gonna come do the treatment, and then they do the treatment, and then follow up with a request that I give them some sort of survey related to the visit. The technicians are always different. But they are always very polite and respectful. I've had a good experience with them. It costs 100 bucks each time they come out, and I'm okay right now, but I'm not gonna do that forever. I signed up with Fox because of a nice young man who came to my door about three years ago.

Everything was fine. They sprayed the inside and out. They were good. I always get the same tech all the time.

They're very responsive on the telephone. The tech was also very knowledgeable and easy to work with. Since using them, we've noticed changes, definitely. Sometimes, in the spring, we notice ants that come in around the windows in the kitchen where the sink is so they come back and they don't charge for it. We recommend them highly. Our experience with them has been very satisfactory.

I like the technicians with Fox Pest Control. One of the things that I appreciated was when I first started with them, they came out that day. They're informative and friendly. They ask a lot of good questions and also are very mindful of not tracking in dirt. After two visits, putting various different traps in certain spots, they were able to find where mice were getting in.

Fox Pest Control usually texts me and comes to my house. I'm usually not even there. In my business, they usually call me and they come right away. I just wanna make sure they have a note on both my places, business and my house, to call or text me before they come. Because sometimes, nobody's at the business and they couldn't get in. They don't come inside my house. They don't put all things that hang on my door that say that they came.

Fox Pest Control comes out, sprays my house and leaves. Get them. See if they will give you a deal.

Fox Pest Control sends us an email to let us know that they're inbound, then we'll get a phone call to let us know that they are coming the next day. The techs who come are always polite as well as very thorough of everything that they do, and before you know it, they're gone and the issue is taken care of. Most of the time, they spray the exterior of the home, around the windows, and any possible openings within the home. They're detailed to where you can physically watch them go out there and do their thing. They've never missed a beat, and if I need additional service, I would just pick up the phone and call them. I've called a couple times, and every time, they picked up the phone and answered my questions. Overall, Fox Pest Control is absolutely amazing. They do what they say they're going to do, and they’ve moved mountains for us at times.

We are very satisfied with the service. We pay monthly and the Fox Pest Control guys come four times a year to spray. They do the pest control inside and out, then we signed up for the termites, and for those, they come twice a year. It's never the same person who comes, but all those guys have been there since day one. They are very friendly, professional, polite and pleasant individuals, and they communicate very well. We are very happy with each employee and how they present themselves and the company. I would recommend everybody to give Fox Pest Control a try. My wife told me that it was a good decision to utilize them, because since they've been doing their job, there are no more pests, like ants or spiders, inside the house.

We have quarterly scheduled visits for Fox Pest Control where they provide regular maintenance. On top of it, if there is any additional support request we have from our end, if we see any need for pest control, we can call them and they are very responsive to tackle that situation as well. They have a solid technical staff. They all seem to know what they are doing. They provide me heads-up. That's something I always request to make sure the gates are open or somebody is going to be there at the house. They're prompt when it comes to their scheduling and being available during their allotted time. After the work is done, they also provide me with the summary of what was done and what were the findings. We've been satisfied and I would give them a very high rating in terms of providing the mentioned service and filling the gaps.

Last December, Fox reps came by and wanted to know if they could put in the new terminator stuff into the yard, which they did that to keep the termites from my deck. I then paid in January, February and March. In March, on the $159 check that I wrote, I said final payment. They called me back and I told them that I paid them for all three months and I don't owe them for any more of their service. The young lady that worked with me then was extremely nice and told me that their records do not show that I paid in February. But I told her that I sent them a copy of my payment for that month. So, I told her that I was going to run a copy of the check and mail it to them.

Fox works really quickly and I love their service. I had a lot of jacket bees in my house. They started coming into the fireplace. Fox was very fast and efficient. As soon as I called, they were able to get somebody over right away within the time that I was available as well. They came over and reviewed everything. Every time they do come, they're very professional. I have not seen the same person come by, but each person they send has the same super professional and amazing personality, which is really nice.

Fox comes out five times a year. It's spaced out during the summer months, and they have a different treatment depending on the time of the year. They have different insecticides that they put down and treat the foundation for termites and things like that. Their technicians come out and they have a schedule of the treatments depending on the time of the year and what pests they're trying to control. So, it's really within their control. I don't direct them in any way as to the timing or what to put down. Fox has been able to control the pest issue pretty well. When we do have an issue, we contact them and they respond quickly to rectify anything. We're happy with the service that we get and the results have been positive. It's a valued service, and we plan to continue to use them.

Fox has been great. They recently called me to set up the little boundaries for termites and did a video chat. It was really professional. The tech did a great job, too. They send out emails when they're coming. They've also never had an issue with the time or date. If they needed to take care of something extra, they always noted everything. They also do the research and give great prices. I definitely recommend them.

Fox has been great. Enrique, the guy that does service there in my home, is very thorough. He always explains everything to the T and whatever request we have, he makes sure we're taken care of. So, I really like the service. The Fox techs always calls and texts before they get here. After, they always text, too, with the summary of everything that they did. Fox is a fun, great company. Enrique goes the extra mile, so that's good. Call and ask for Enrique.

I'm on a quarterly schedule with Fox. I did it four times a year. I don't have a mouse problem anymore. They spray, they leave traps, and that took care of the problem. It's nice to be bug-free because it scoots away everything else as well. Our newest addition is the termite protection. The techs have all been great, too. If they had to come back, they'd be there instantly.

We live in a pretty problematic area but the service from Fox has met our expectation. We had a bee issue at one of our kids’ playground equipment at our old house and when we called them, they got out there that day to exterminate them. They were digging into the playground equipment, that redwood stuff, and they handled it. Then, we had another issue at our new house and when we called them, they came out within 24 hours. They were very professional.

Everything was pretty easy with Fox. I have a mouse problem and the techs try very hard to do stuff and tell me what to do. The mice are very hard to deal with but so far, things has gotten a little better.

Fox Pest Control have highly recommended professionals. They know what they're doing. If it's not the same technician that comes out, they always do a full report so that whoever the next person is knows exactly what they're dealing with and what they're coming into. They usually come out once a quarter. They'll do the regular like traps for rodents and sprays for any insects inside and out, along the perimeter. They call ahead and let us know that they're coming, and if we have any concerns, we let them know, and they take care of it. The technicians have been excellent and extremely friendly. They work around our schedules and do everything they can to not leave a mess. They also clean up if they make a mess, which only happened once because of a speck of dirt. I like them.

Fox Pest Control is overall a good company. They responded and took care of their stuff. They deliver on their product.

Fox Pest Control has always been very courteous. When we need extra service, they're happy to accommodate at no charge. They come out every three months, and they do everything from cleaning the house off of webs and spiders and they do the mice control with the traps. They also do the outside for ticks and termites. We have these little boxes that they put outside and they spray. We get the full service. So, every time they come, they do something different depending on what the season is. If you need control of any pests, get Fox because they are good. They've always delivered.

I had a wasp infestation in my bathroom and they were available to come ASAP. The guys were great and were really upfront. We're happy with them. Now we’ll just see if they could get our mice issue under control and we'll see how that is when we circle back in the fall of the summer season.

The technicians are great and it's usually the same one every time. They're always very professional and the one who normally comes to us knows where everything is, where to go, and what to do where. It's really nice that we don't have to babysit him and make sure that everything gets done. I'm liking the results. They've come out in-between treatments whenever needed at no extra charge. But I wish the service isn't as expensive as it is.

Initially, we had carpenter ants that were really hollowing out a tree. By the time we got them focusing on it, pest activity was minimal. They were very diligent about taking care of it over and over again until the pests were gone. Customer service is very good and they are very polite. Scheduling is very timely and they are quick and efficient to respond. They wanna make the customer happy and are always willing to repeat the service.

Your employee was very open, honest, direct and informative about his work to be done and what I asked him about. I loved that he explained everything he was going to do, to me. And he put on the ant bait saying they were confused with the warm weather.

I called Fox on Friday for mice treatment. They were trying to get someone out here for Saturday but he was booked. The rep came out this morning, and he was very nice and told me everything that I needed to know. He looked outside and in my cabinets. He pulled the refrigerator out to see if there were any droppings. He saw a few. He put the glue traps out for me and said that he was gonna do a week follow up. If I find anything before the week is up, I can give them a call back. I'd recommend Fox Pest Control. They are very prompt. They do everything they can when they come out. If I need spraying inside, they spray inside.

Fox Pest Control does an excellent job of keeping our home and property free of pests. They arrive promptly, are very professional and efficient. They always check to see if we need anything done inside the house. If not, they concentrate on the outside. We couldn't be more pleased with their service.

Fox always advises when they will be doing an application. Technicians always come to the door to advise what they will be doing and ask if we have any questions or concerns. Technicians always send an electronic summary of the service provided.

Fox continues to be professional and reliable. The technicians are courteous and helpful. I am impressed with the interactions I have had and how clearly they explain the work to be performed on that day. I have no hesitation recommending FOX.

I have been with Fox Pest Control in the area for at least over four years. The gentleman that services our property is Mike. He has done a fantastic job. He remembers me and the issues I had when we first contracted Fox. He is very familiar with the task at hand. At times he even helps me recall that something needs to be done. I could not be more pleased with the treatment I received from this Fox employee.

Great service. Polite and very informative staff. Would highly recommend Fox Pest if anybody has issues with bugs/critters, inside and outside. They answer any questions people might have about removing pests or trying to control certain pests. They are very careful when using any sprays/chemicals around homes/yards, especially if there are children or pets. And all the service people I have dealt with at my home have been quite nice and they are fast workers, they get the job done quickly….

What I like most about Fox is, I don’t have to worry about what needs to be done. Fox comes out and inspects the property and asks me what bug activity I see and recommends what should be done and I agree and they do it. If I see anything after they treat the property they come right back to fix it, which rarely ever happens. All the technicians who come are respectful, kind and knowledgeable. Five stars.

The quarterly Fox Pest Control treatments for insects are effective. We used to have issues in the spring with ants invading our home so the treatments solved the ant issue. The level of detail for completing our quarterly treatment varies based on the technician providing the service. Some technicians are really thorough providing the service per our contract but others are outside our home for about five minutes and don't clear away spider webs per our contract. The three star rating is due to the annoying college age salesmen that Fox Pest Control sends out to sell their products.

My experience has been very positive. Jerry comes and does what he needs to do and there is no contact at all. I have dogs, so he calls ahead so I can make sure they are in the house. The service is flawless but doesn't mean 100% as I have had ants and spiders which have managed to get into the house. When the weather gets cold, bugs want protection. I do not call them for additional help, I take care of it myself.

Before Fox Pest Control started servicing our home, every summer we had ant problems in our kitchen. Since Fox started, we haven’t seen any ants or spiders inside the house or wasp nests around the outside. Well worth the money. Job well done!

The service history I have with this Company is what I need for my situations. Because I had Ants around the exterior of my house, Insects in the garage and house and Termites in my neighbors yards and some in my yard. This Company saved me a lot of money. I would have spent for repairs if I did not have their services. PLUS each Tech was helpful, user friendly, polite and gave me a great feeling of peace from the great service they performed.

Thank you Lupa! He is always so very polite and accommodating. He takes the job seriously and goes above and beyond for customer satisfaction. He is friendly and has a pleasant attitude and he does a great job to keep those pests out of my house!

I highly recommend Fox Pest Control for all your treatments and services! They have outstanding office staff and service technicians. They explain everything very clearly and advise you on how and what they treated. I would not use another company. Fox is simply the best!

I am always notified when service will be done and the tech calls to tell me he is on the way. I always receive confirmation that service has been completed. If I am here the tech is always cordial and asks if there is anything further he can do,

Always great service, quality products, awesome customer service, knowledgeable staff. They take the time to listen and then give recommendations to fix the problems. If you need them to come back for a problem that still exists all you have to do is call them and they will send someone out to work with you. So happy I chose this company.

The servicing agent was absolutely fantastic. She reviewed my previous paperwork, corrected a discrepancy, made a notation for my name change and was absolutely delightful to work with! Her service was superb. She is definitely a keeper and deserves the highest praise!

The tech that came out mentioned promo of $187 with 3 consecutive payment, but on Fox Pest Control system, it actually sign you up for monthly deduction and 2 year contract rather than the initial one year promo been communicated. So be aware not to fall into this scam/fraudulent act.

You called me to arrange a yearly check-up. No one notified me that this would be an additional charge. I thought it was part of their yearly service that I paid for in advance. Why didn't someone ask me if I wanted to renew for another year? Why didn't someone tell me that this was NOT covered under my year-long agreement that I paid for in advance? I thought it was underhanded and deceitful.

Fox Pest Control is good. I was hearing noises up in the attic and downstairs in the basement. There were signs of mice and rats, so I called Fox to take care of them. Now I hear less noises, and whenever I hear something or something gets killed, I call them again and they come right down. We have one guy who takes care of this area, and he's the one that usually comes. He's good.

We had carpenter ants in the house and birds were pecking at the shingles. They sprayed for all that. The techs are always on time and they're efficient. They are very friendly, courteous and professional. We don't have to be here when they're doing their service. We can always rely on them. We notice a huge difference with the service. The only problem we still have is with mice and that's just something that's tough to deal with.

This area needs improvement, as well as their Website. I always have difficulty logging on, and the response time is very slow. Also, when you text them to reset your password, the response time is very slow. Hopefully, Fox can hire someone to work on the technical side of their business to improve in this area. I would like to be able to make online payments quickly in the future.

Fox Pest control is a great company, always courteous, great customer service, and they always follow up with a phone call. I would highly recommend. I had issues with mice in the house, and it was taken care of. Also garden varmints.

I’m very pleased with Fox Pest Control. I had an issue with ants, and within a week, they were gone. They've never come back. I've recommended Fox to other people. Their technicians are informative.

Spencer ** is wonderful! His patience, care, and knowledge are unsurpassed, and I'm so grateful that he's always taken the time to be as thorough as he has been. Even though I hate to do away with such cute and innocent creatures as mice, he managed to help alleviate my mouse-ridding anxiety and made the whole experience of treatment and follow-up as easy to deal with as it could possibly be. Thanks, Fox Pest Control, for your friendly, empathetic, and knowledgeable representatives and staff!

The service has always been great. The technicians have been professional and explain everything they do. Once ants came back they came right out to retreat. They also do preventative treatments. Prices are fair. They work with you to be sure you are completely satisfied.

Excellent staff from whoever takes phone calls to the service provider. I am always encouraged to share my concerns. I had a problem with rodents in my house and the problem ended quickly. I haven’t had the problem in two years. The technician was professional and efficient.

Unable to rate as no one was here when application was completed however, I have full faith in Terry going above and beyond servicing my property. Never had an issue prior. I know Terry would let me know if there were any issues or potential problems going forward. Prior treatments by Fox have always met my expectations.

Would appreciate being notified when the employee is stopping. Would also like verification when he/she has made the stop with either a face to face chat or a written report of the findings. We never know when he/she is stopping or that the visit has been made.

My experience with them has always been good. They are always very thorough, thoughtful and pleasant to work with. They always come out at a time each quarter. If I need something, they usually do it the next day. The techs are very friendly. They always ask questions if we need help with something.

Very accurate and lets you know they have arrived, also will ask if I have any more concerns or need any other areas done, always will a out the inside the house if any trouble with insects. Anyone who has come to my home has been very polite and has answered any questions I may have.

Fox came over to give us a demonstration. I pointed out some things that I needed done. Most of the technicians that come seem to know what they're talking about. Most of the time, the treatments work well. Recently, a young man came and treated the property. He was very nice and respectful.

I was very impressed with Fox PestControl. Very knowledgeable on the phone when I called about my problem. Gentleman who came to inspect house was courteous, friendly and informative. Did a thorough inspection in and out of the house. Explained everything he did and any problems I had and what needed to be corrected.

She made initial contact before service to ask if we had any issues. She made final contact to inform us of a smell of natural gas. She stated that she was pregnant. I question the safety of the unborn child being exposed to the chemicals used by FOX. Especially during the crucial early weeks of pregnancy.

I could hear a rodent in my walls trying to enter when a cold front came through. Fox came out and checked everywhere, and I mean everywhere, to find any potential access points. They plugged them and then baited the outside of my house. The bait has been devoured. However nothing ever entered my home which is most important to me.

I initially contacted Fox for mice. I love my technician, Eric. I request him. He's very good. I recommend Fox. They're very polite. It's a good company. The only bad thing I had was, we did this whole bat excursion thing because we had a bat in the attic. We spent a lot of money on that. It's a walk-in attic, so I was up there before Christmas, and a bat was flying by my head on a Saturday night. So, I called them up on Monday, and lo and behold, they don't do the bats anymore. Nobody even told me that, which is crappy.

I found bugs in my basement. Fox has been very effective. I use them on and off. When I've used them, they've gotten everything under control. I've canceled my services because I didn't need the ongoing maintenance. Then, about six months to a year later, I would call them back when I saw activity increasing. My experience with Fox has been very good. They're not all consistent. It depends on the technician that you get, but they've all been professional. Some are just more thorough than others.

The salesman was friendly, earnest and promised us good service, and I gave Fox Pest Control a shot. The normal maintenance is above and beyond whatever other companies we've used, like Terminix in the past. Whenever I see anything or we have a situation, Fox Pest Control is out here the same day. The latest is the following morning, if it’s later in the afternoon. If I saw a little, four-legged friend, the amount of time it takes for them to come out is technically quick. I've never had service like that, which is why we kept them on. So, they're worth every penny.

Every 90 days, Fox Pest Control sprays outside the perimeter. Once a year, they brush the outside of the windows to get all the cobwebs and some mosquitoes. The techs were all great and I have no complaints. I am happy with the service.

Early in the summer we had a rat problem, I tried DIY with little to no success. Called Fox, they came out the next day. Within 2 weeks, the rats were gone. We would find stragglers in the yard here and there, but our home is now pest free. Great people, respectful and polite. If you have the same issues, these people are professional rodent Hitmen! They mean Business! 10 Stars! 100% Satisfaction!

Professional, on time staff all the time. They have taken care of any issues we have had regarding pest control. I recommend Fox Pest Control, they are honestly the best. We haven’t had any issues since we decided to give them a try.

I have been totally satisfied with the services I have received at my home with Fox Pest Control in the last few years. The agents who come to my home give excellent service to both the outside and inside of my home. I simply have to request special attention in a certain area, and it is addressed. If I have inside problems, I can call and ask for someone to come. The service I receive from Fox is extremely good.

My serviceman Danny calls or texted me when he is on his way. He is courteous, respectful and pleasant to work with. He always listens to my worries about critters and gives me tips to prevent issues in the future.

Very good company. Would recommend to anyone who is looking for a good pest control company to service their home. I like the way they handled my situation as for my property. The tech is very knowledgeable and professional about his job.

Though I am seldom home when the service is performed, it is always obvious that a thorough job has been done, and the bottom line is that the bugs are gone. I would have no reservations about recommending Fox Pest control.

Since starting the service, we certainly have fewer pests. And fewer little field mice since Mike started his treatment. Overall, Fox has been a good value delivered by good people. The services cover a variety of pests and provide a consistent schedule of care. We recommend Fox.

First service was great. I have not heard anything since and I am not sure if I am to call in and schedule maintenance but no one told me. But I am getting charged every month for it. Would be nice to have someone come out as soon as possible due to spiders.

Brandon came out to the house today and was on time, extremely knowledgeable and respectful. He took time to explain things to me and answer all of my questions. Great work team. So far definitely less activity in the house. Thanks, Chris

Efficient, personable personnel who make sure no bugs come in. I especially appreciate that they knock down wasp nests, since I’m allergic. If there is an issue at any time, one quick phone call gets a technician out for resolution. Highly recommend!

I shopped around for a pest control company and found Fox. They had people in the neighborhood offering their service. After reviewing them, I made the choice for Fox. I have been very pleased with their pricing, wonderful service and especially their communication. We no longer have any pests in our home. Their advice is sound.

We’ve used Fox for the past three years. They provide excellent service! Our home and yard have been consistently almost pest free. I appreciate that they coordinate exterminating with the other clients in our neighborhood for maximum benefit. Fox technicians are timely, friendly and professional. I would recommend Fox services to others.

I have had the luxury of working with Ryan and TJ ** from Fox Pest. These two are accessible, responsive, knowledgeable and persistent until my issue was resolved. I would strongly recommend their services for anyone with internal/external pest issues!!!

I contacted Fox because of mice. I didn't see them but they left droppings everywhere. Now, I don't see any droppings anywhere. About a year ago, the mice also ate the soap on my basement sink. They ran their teeth across the top. I've had a fresh bar there since then and they haven't eaten the soap. So far, it's been good. The tech was very nice and he explained everything to me like how the mice operate. I've been learning about all these things. Fox is very good when they come here. They take care of all the outside and the inside. I'm a happy camper.

Their office staff is incompetent. We have requested to cancel service for months and they continue to send technicians and bill for services that have been cancelled. They are unprofessional and continue to harass us for services that are not wanted.

Brent ** out of the Midland Texas office provided top notch service. He answered all my questions and addressed all of my concerns. I definitely recommend Brent and Fox Pest Control for all your indoor and outdoor pest control needs.

Last summer I had a minor problem with ants in the kitchen and a salesperson showed up at my door offering pest control services. We had a conversation regarding what type of services that were offered and I thought it might be good to try. In our discussion the sales person said I could try it out for a quarter and if I didn't like I could cancel. Not true. I signed a years' agreement thinking there would be honor in this agreement. It turns out they are faceless and uncoordinated with no intention of letting see if their service was good. After two months went by I saw no real change because the ants went away on their own. I know this because of years dealing with this particular species, after 8 weeks they go somewhere else. So I decided there was no real value to this service and tried to cancel.

I had an excellent technician his name was Christopher ** and he went above and beyond and beyond with his knowledge and how he took care of my problem with black ants and chipmunks. He was very personable and took the time to acknowledge my problems. Great job Christopher!!!

I signed up for service in June 2021. They have tried to upsell me multiple times, including telling me a service included in my contract was no longer included and that I would need to start paying for it halfway through my contract. After my 12 month contract ended, I requested a service cancellation, and they raised my rates for the services left before the cancelation. They sprayed my organic food garden with chemicals despite a request to not do so. I have this on security footage.

First off I just want to start by saying that I don't usually give bad reviews ever. But I got scammed. One of the salespeople came to by house and pitch me their services. I have mosquitoes in my backyard and I spray every month to get rid of them. I thought maybe the so called professional have a better product. I gave them a shot. I was only interested in mosquitoes. They said it's parts of a package and everything comes with it. Their product didn't work and the mosquitoes kept coming back. They scheduled another appointment and I told them no--In my mind your product didn't work the first time. They said it's part of a contract--which was never mentioned to me.

Had yellowjackets in eaves. Called Fox Pest Control on Monday to have them exterminated. They first tried to sell me a year long contract. I stated that I did not need a year of pest control, but just needed to have the yellowjackets exterminated so I could do some siding work in that area. For more than double the price of their original quote they stated I could get the yellowjackets exterminated with a single visit. I agreed and had to pay up front. They said a technician would show up on Friday with a window of 8:00 am to 4:00 pm.

There have been out 3 times for rat control, but they are not able to resolve the issues. Traps were set inside and outside, but the rat are just running rapidly. The roof rats are attic but the service guy can not go into the attic because walk boards are not installed in my attic. The service guy only reset the mouse traps but did not add any more rat poison in the trap because he felt it was still good but it look dried out to me. The sticky trap was not put down this time because he felt that it did not work well, but that is how the baby mice are caught if you ask me.

Fox Pest Control came out for mice. They set traps on the outside and the inside and it got the mice out. We had them come out a second time to collect any of the mice that had died from the traps. After that, there was no sign of mice. Overall, Fox did everything that we asked.

I used Fox Pest Control to get rid of some squirrels. They were friendly, easy and dependable. When they said that they'd show up, they showed up. They were professional and they got the job done. We don’t see squirrels in the attics anymore.

Fox has always been great. If they come out, they do their job. If we have something that comes up, they come out in between and they take care of it. I’ve got nothing but positive things to say about them. The technicians gave me a personal phone number and said, “Call if you need anything.” I have some rental properties, and Fox does a really good job over there, too. They have very reasonable pricing as well.

Fox was unable to remedy the situation. It was money down the drain. They put a chicken wire and some kind of poison to prevent the squirrels from going to the soffit. They didn’t catch a shadow.

A couple of years ago, we had a squirrel problem and Fox did a great job. We haven't had any problems since then. We're thrilled.

I had Fox come out to do some spraying for some bees and wasps, and they came out and did exactly what they were supposed to do. They told me it was gonna take two weeks to actually work. In the third week, I called them because I still had a lot of bees and wasps. They came out and they sprayed again in some other areas, and that seemed to take care of it. The experience was good.

Fox did a good job. Their reps seemed to be knowledgeable. They got the equipment they needed. They kept at it and they fixed things well.

I had Fox a couple of years ago primarily for carpenter bees, ants and spiders. Their customer service and technicians were very polite and professional. I had no problem with the service people. The only thing that I didn't care for was I had to be totally committed to the number of times they had to come out and the amount of money you had to pay. If I didn't, then I’d pay a large surcharge. It was not easy. In the winter, when I didn't need anything, it was kind of frustrating. The only other thing was they were persistent. They kept calling me and wanting me to come back but then I said I was done with their service. Other than that, they did accomplish what they initially set out to do.