Fox Pest Control Reviews
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About Fox Pest Control
Fox Pest Control has 50 locations across the country, each of which is locally owned and operated. The company usually operates as a subscription service with a money-back guarantee if you have issues between visits. Employees are triple-screened, and they’re thoroughly trained both in the classroom and alongside a mentor before treating homes on their own.
- Free inspection and estimate
- Screens employees
- Not available in all states
Fox Pest Control Reviews
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- 4,880,395 reviews on ConsumerAffairs are verified.
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Reviewed May 1, 2026
They went door-to-door and scammed my grandmother into signing up. No sane person would have thought she was able to understand what she was signing. I didn't know she did it until she went into a nursing home and I started getting her bills. I attempted to cancel numerous times, explaining that she was no longer in the home. Nothing. I attempted to contact them to tell them that SHE. IS. DEAD. Nothing.
Now they're sending me more bills after charging her credit card numerous times before I could cancel it (I couldn't do it earlier because there was constantly a "pending charge" from them). Now I'm trying to deal with her estate and this company keeps turning up for more money. I'm disgusted by all of this and no, I don't want to call anyone because I don't trust them at all. Make them give you an email so it's all in writing. I've also had the neighbors watching the house for me and my father-in-law has moved in. Nobody has ever seen anyone at the house for any type of service. This place is out there taking money just for the sake of taking it. Don't trust them.

We're sorry to hear of your grandmother's passing and apologize for the difficulty you had closing her account. We have now taken care of cancelling her service and clearing the unpaid balance. We wish you and your family the best during this difficult time. Please reach out if we can be of any assistance.
Sincerely,
Michelle B.
Customer Relations Team

Reviewed April 28, 2026
My daughter referred Fox services after Jeremy did a great job for her location in Carlisle. We gave them a try and our tech was Cody who did a great job explaining everything.

We're glad to hear both you and your daughter received great service from your technicians. We strive to make pest control convenient and effective. Thank you for giving us a try, and please reach out if there is anything more we can do for you.
Sincerely,
Michelle B.
Customer Relations Team
Reviewed April 27, 2026
Notified when treatment to occur, easy to work with if need to change date, price very good, notified when on way to service, always timely, checks to see if any issues you want specific attention, notified when treatment completed with specific areas treated and what chemicals used. Everyone is easy to work with, polite, friendly.

Thank you for your thoughtful review. We're glad to hear you're pleased with all aspects of your service and our team. We appreciate you sharing your experience and recommending us to others.
Sincerely,
Michelle B.
Customer Relations Team
Reviewed April 27, 2026
Cole was fantastic. He promptly sprayed our yard around the house. He also checked our yard trap.

We're glad to hear you were pleased with Cole's service. Thank you for entrusting us with the care of your home.
Sincerely,
Michelle B.
Customer Relations Team
Reviewed April 25, 2026
The salesman gave a quote of #$66/month. This was for whole 2 acres inside and outside the house and pool house. Today The serviceman showed up 3 hours late, this was after we cancelled the payment. He stated there was a $200 charge for first visit (read small print). Against my better judgment I paid with another card. He told me he would sprinkle granules around windows. He did not! He was here 30 minutes. He took off to the other home to spray. That home was the only person the salesman said they serviced.

We apologize for the misunderstanding about the cost of your initial service and for your unsatisfactory treatment. Our team will contact you directly to set up a re-service. We are committed to meeting your expectations and providing thorough and effective pest control. Your satisfaction is very important to us, and we are eager to make things right.
Sincerely,
Michelle B.
Customer Relations Team
Reviewed April 24, 2026
From start to finish the customer service was amazing! From the sales team to the tech the prompt reply and updates were great!

Thank you for your feedback! We're glad to hear you had a seamless experience, and we look forward to taking care of your pest control needs.
Sincerely,
Michelle B.
Customer Relations Team
Reviewed April 22, 2026
We been with Fox Pest Control for over six years. My house is pests free and I know if I have any pests problem, they will be at my home the next day. They are reliable and the employees are professional and helpful. I highly recommend Fox Pest Control and the services they provide.

Thank you for sharing your experience and recommending us to others. It's our pleasure to manage your pest control, and we are grateful to have you as our customer!
Sincerely,
Michelle B.
Customer Relations Team

Reviewed April 21, 2026
Excellent service. I have never been happier with this pest control specialist here in York, PA. They are all amazing from the customer service staff to all the professionals sent to my home during each visit. I had a different pest control before them and I have experienced a dramatic change in my home. Very few pests and I'm so happy, I have their service. Thank You so much from a very appreciative retired Navy customer.

Thank you for your kind review! We're glad to hear you are happy with all aspects of your service. We feel fortunate to have you as our customer and thank you for your service to our country!
Sincerely,
Michelle B.
Customer Relations Team

Reviewed April 21, 2026
We have had Fox Pest for 3 years and we have not seen any bugs at all. The tech is very helpful and polite, we would recommend them to anyone who has a bug problem.

Sincerely,
Michelle B.
Customer Relations Team
Reviewed April 20, 2026
Tech called and scheduled. Came on time performed service and let me know he was complete.

We're glad to hear you had a smooth service from start to finish. Thank you for sharing your experience and trusting us with your pest control needs.
Sincerely,
Michelle B.
Customer Relations Team
Reviewed April 19, 2026
Roberto is the best! Always let me know what he will be doing.

Thanks for sharing your great feedback on Roberto's service! We're glad to hear he's taking excellent care of your home.
Sincerely,
Michelle B.
Customer Relations Team
Reviewed April 18, 2026
Price was lowered after speaking with a rep. Very nice communications with this company. I have used FOX for several years and my carpenter ant problem is non existent.

We're glad to hear you've been pleased with our communication and service. We appreciate having you as our customer!
Sincerely,
Michelle B.
Customer Relations Team

Reviewed April 17, 2026
Great service, great staff, great techs, great prices.

Sincerely,
Michelle B.
Customer Relations Team

Reviewed April 16, 2026
Techs courteous and knowledgeable. Easy to make an appointment. Prompt.

We're glad to hear you've found our service to be professional and convenient. It's our pleasure to assist with your pest control needs!
Sincerely,
Michelle B.
Customer Relations Team

Reviewed April 14, 2026
I have used Fox since 2020 and could not be happier with the quality of their services. Darian has been our go-to technician for a while and he stands by the quality of his work. When we have an issue that pops up between quarterly services, Fox promptly responds and treats it quickly and effectively.

We're so happy to hear Darian is taking great care of your home. Thank you for sharing your experience and recommending us to others!
Sincerely,
Michelle B.
Customer Relations Team
Reviewed April 13, 2026
I don’t generally give anyone or any company a full 5 star or a 10 for anything. My thought is that they can probably do better. Although by giving Fox one less star, means that they are pretty assume on the job they do! So KUDOS! I would recommend them! They take care of getting rid of a lot of bugs and critters! Give them a try!

Thank you for your excellent feedback! We're glad to hear you're seeing the benefits of your service, and we greatly appreciate you recommending us to others. We will keep pushing to get our service to the next level. Please let us know if there is anything we can do to better meet your pest control needs!
Sincerely,
Michelle B.
Customer Relations Team
Reviewed April 12, 2026
I have been a customer for several years. My current technician, Michael as well as past technicians have always been courteous, professional and thorough.

We truly appreciate your kind review. We strive to provide a great pest control experience, and we're glad to hear Michael and your previous technicians have delivered on that. Thank you for sharing!
Sincerely,
Michelle B.
Customer Relations Team

Reviewed April 10, 2026
Have been with Fox for several years and cannot be more pleased. They let you know when you are scheduled, they call the day of, and the technicians are very knowledgeable and personable. I would highly recommend.

Sincerely,
Michelle B.
Customer Relations Team
Reviewed April 9, 2026
Cody ** absolutely knocked it out of the park when he handled my pest control treatment on Wednesday (4/1). He gave me a heads-up 45 minutes before arriving, and he showed up exactly on schedule. His expertise, professionalism, and top-tier customer care really stood out. I’m beyond satisfied with his work, and honestly, he’s exactly the kind of person you’d want to promote. Thank you!

Thank you for sharing your phenomenal experience with Cody. This is exactly the level of service we strive to provide, and we're delighted to hear that Cody nailed it. We appreciate your kind comments and will make sure Cody sees them as well.
Sincerely,
Michelle B.
Customer Relations Team

Reviewed April 9, 2026
MY late Spring service was performed by Xavier, one of their most competent techs. He was a pleasure to work with and he did a thorough job. Both the office and the tech worked with me to find the perfect date and time.

We're so glad to hear that you were pleased with Xavier's service and your appointment was conveniently scheduled. We strive to provide a great service experience from start to finish. Thank you for being our customer and sharing your feedback.
Sincerely,
Michelle B.
Customer Relations Team

Reviewed April 7, 2026
Came home to a random young man poking around in my yard. Not impressed with this sales tactic. Maybe don't invade private property uninvited?

We apologize for any inconvenience our representative caused you. We would be happy to discuss this with you further to help make things right. You can reach our office at 855-369-7378.
Sincerely,
Michelle B.
Customer Relations Team
Reviewed April 4, 2026
Tech was very professional and did a great job on our home.

Sincerely,
Michelle B.
Customer Relations Team

Reviewed April 3, 2026
A scam. $350 to fix a weather stripping on my front door. They offer multiple options to help, but they don't do anything outside of what I was doing to get rid of mice. Put down only 2 traps when I told them I had multiple mice and they were breeding. Bought multiple traps and sticky pads to do the job since Fox did very little. SCAM. Very expensive. Go buy your own and save. My stress level was high and told them I would call the police if Fix came around. One year contract and wasted my money. A scam. Don't call them.

We're sorry you were disappointed with your service. Our notes show that in June of last year you reported there was no remaining rodent activity and requested all bait stations be removed. If you are having issues with mice again, we would be happy to have our manager assess your situation. We regret you had a poor experience in the past, and we would love to make things right. Your account has been closed as requested, but if you need any assistance, please give us a call.

Reviewed March 29, 2026
Great company!! Easy to make an appointment. Staff is courteous. Our tech Cody goes above and beyond to ensure our problem is addressed. He explains how he will treat the ants issue. Cody even called us a week later to ask how things were. Highly recommend Fox Pest Control.

We're so happy to hear you were pleased with Cody's treatment and follow up. Thank you for letting us know what we're doing right! We are grateful to have you as our customer and appreciate you recommending us to others.
Sincerely,
Michelle B.
Customer Relations Team
Reviewed March 24, 2026
STOP. SENDING. ME. EMAILS. TERRIBLE. I have asked multiple times for this service to stop contacting me. Simply won’t stop. Hopefully, this will move things in the right direction. No customer service at all.

I'm sorry to hear of the trouble you have had and would love to help. Our system does not show an account matching your information here, so please contact our office at (855) 369-7378. You can also reach out to me directly at michelle.briggs@fox-pest.com. We hope to speak with you soon.
Sincerely,
Michelle B.
Customer Relations Team
Reviewed March 21, 2026
Greg ** did a great job.. Very happy.. He explained everything he was doing, and did a thorough job.. Very professional and I would recommend using them for your pest control issues… Thanks Greg for a great job.

Thank you for sharing your experience with Greg. We're so happy to hear you were pleased with his service, and we greatly appreciate you recommending us to others.
Sincerely,
Michelle B.
Customer Relations Team
Reviewed March 17, 2026
We had our Fox service yesterday. Terrell was our service technician and he did excellent work. Terrell is knowledgeable about pest control and is friendly. I highly recommend Terrell. My experience with Fox has been positive over the years.

Thank you for sharing your praise for Terrell's service. Our technicians work hard to provide professional and thorough treatments for their customers, so it's always rewarding to hear about the positive impact it makes. We appreciate you trusting your home to Fox.
Sincerely,
Michelle B.
Customer Relations Team
Reviewed March 16, 2026
Technician Edward ** has been to my home several times. He is thorough, professional, and friendly. He offers simple, practical solutions for deterring bug infestations. We have been using Fox Pest Control for just under a year now, and the number of ants, wasps, and spiders have drastically disappeared.

Thank you for sharing your wonderful experience with us. We love hearing how Edward is addressing your pest control needs and improving the comfort of your home. Our goal is to provide outstanding service, so please let us know if there is anything more we can do for you.
Sincerely,
Michelle B.
Customer Relations Team
Reviewed March 13, 2026
Tech showed Great customer service. Highly recommended this service. Will definitely tell my friends and family to get this service for their homes or businesses. Two thumbs up for sure.

Sincerely,
Michelle B.
Customer Relations Team
Reviewed March 9, 2026
My experience with Fox Pest Control was a very good one. They are friendly and professional. They thoroughly explained what they were doing, they did exactly what they said they would do, then made sure I was completely satisfied 😌. I would refer Fox Pest Control to anyone that ask. Thanks guys!

Thank you for sharing your experience and recommending us! We appreciate your feedback and are happy to hear you were fully satisfied with your treatment. If there is anything more we can do to help, please let us know!
Sincerely,
Michelle B.
Customer Relations Team
Fox Pest Control Company Information
- Company Name:
- Fox Pest Control
- Website:
- fox-pest.com
