Fox Pest Control Reviews

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About Fox Pest Control

Fox Pest Control has 50 locations across the country, each of which is locally owned and operated. The company usually operates as a subscription service with a money-back guarantee if you have issues between visits. Employees are triple-screened, and they’re thoroughly trained both in the classroom and alongside a mentor before treating homes on their own.

Pros
  • Free inspection and estimate
  • Screens employees
Cons
  • Not available in all states

Fox Pest Control Reviews

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    How do I know I can trust these reviews about Fox Pest Control?
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    Page 2 Reviews 5 - 35
    Profile pic of the author.
    Customer ServiceSales & MarketingPriceStaffBilling

    Reviewed May 1, 2026

    They went door-to-door and scammed my grandmother into signing up. No sane person would have thought she was able to understand what she was signing. I didn't know she did it until she went into a nursing home and I started getting her bills. I attempted to cancel numerous times, explaining that she was no longer in the home. Nothing. I attempted to contact them to tell them that SHE. IS. DEAD. Nothing.

    Now they're sending me more bills after charging her credit card numerous times before I could cancel it (I couldn't do it earlier because there was constantly a "pending charge" from them). Now I'm trying to deal with her estate and this company keeps turning up for more money. I'm disgusted by all of this and no, I don't want to call anyone because I don't trust them at all. Make them give you an email so it's all in writing. I've also had the neighbors watching the house for me and my father-in-law has moved in. Nobody has ever seen anyone at the house for any type of service. This place is out there taking money just for the sake of taking it. Don't trust them.

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    Fox Pest Control
    Response from Fox Pest Control
    Hi Chandra,
    We're sorry to hear of your grandmother's passing and apologize for the difficulty you had closing her account. We have now taken care of cancelling her service and clearing the unpaid balance. We wish you and your family the best during this difficult time. Please reach out if we can be of any assistance.
    Sincerely,
    Michelle B.

    Customer Relations Team

    Profile pic of the author.

    Reviewed April 28, 2026

    My daughter referred Fox services after Jeremy did a great job for her location in Carlisle. We gave them a try and our tech was Cody who did a great job explaining everything.

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    Fox Pest Control
    Response from Fox Pest Control
    Hi Patty,
    We're glad to hear both you and your daughter received great service from your technicians. We strive to make pest control convenient and effective. Thank you for giving us a try, and please reach out if there is anything more we can do for you.
    Sincerely,
    Michelle B.

    Customer Relations Team

    PriceStaffRates

    Reviewed April 27, 2026

    Notified when treatment to occur, easy to work with if need to change date, price very good, notified when on way to service, always timely, checks to see if any issues you want specific attention, notified when treatment completed with specific areas treated and what chemicals used. Everyone is easy to work with, polite, friendly.

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    Fox Pest Control
    Response from Fox Pest Control
    Hi Patti,
    Thank you for your thoughtful review. We're glad to hear you're pleased with all aspects of your service and our team. We appreciate you sharing your experience and recommending us to others.
    Sincerely,
    Michelle B.

    Customer Relations Team

    Punctuality & SpeedStaff

    Reviewed April 27, 2026

    Cole was fantastic. He promptly sprayed our yard around the house. He also checked our yard trap.

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    Fox Pest Control
    Response from Fox Pest Control
    Hi James,
    We're glad to hear you were pleased with Cole's service. Thank you for entrusting us with the care of your home.
    Sincerely,
    Michelle B.

    Customer Relations Team

    TechPricePunctuality & SpeedBilling

    Reviewed April 25, 2026

    The salesman gave a quote of #$66/month. This was for whole 2 acres inside and outside the house and pool house. Today The serviceman showed up 3 hours late, this was after we cancelled the payment. He stated there was a $200 charge for first visit (read small print). Against my better judgment I paid with another card. He told me he would sprinkle granules around windows. He did not! He was here 30 minutes. He took off to the other home to spray. That home was the only person the salesman said they serviced.

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    Fox Pest Control
    Response from Fox Pest Control
    Hi Carri,
    We apologize for the misunderstanding about the cost of your initial service and for your unsatisfactory treatment. Our team will contact you directly to set up a re-service. We are committed to meeting your expectations and providing thorough and effective pest control. Your satisfaction is very important to us, and we are eager to make things right.
    Sincerely,
    Michelle B.

    Customer Relations Team

    Customer ServiceSales & MarketingPunctuality & SpeedStaffTransparency

    Reviewed April 24, 2026

    From start to finish the customer service was amazing! From the sales team to the tech the prompt reply and updates were great!

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    Fox Pest Control
    Response from Fox Pest Control
    Hi Heather,
    Thank you for your feedback! We're glad to hear you had a seamless experience, and we look forward to taking care of your pest control needs.
    Sincerely,
    Michelle B.

    Customer Relations Team

    StaffTimeliness

    Reviewed April 22, 2026

    We been with Fox Pest Control for over six years. My house is pests free and I know if I have any pests problem, they will be at my home the next day. They are reliable and the employees are professional and helpful. I highly recommend Fox Pest Control and the services they provide.

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    Fox Pest Control
    Response from Fox Pest Control
    Hi William,
    Thank you for sharing your experience and recommending us to others. It's our pleasure to manage your pest control, and we are grateful to have you as our customer!
    Sincerely,
    Michelle B.

    Customer Relations Team

    Profile pic of the author.
    Customer ServiceStaff

    Reviewed April 21, 2026

    Excellent service. I have never been happier with this pest control specialist here in York, PA. They are all amazing from the customer service staff to all the professionals sent to my home during each visit. I had a different pest control before them and I have experienced a dramatic change in my home. Very few pests and I'm so happy, I have their service. Thank You so much from a very appreciative retired Navy customer.

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    Fox Pest Control
    Response from Fox Pest Control
    Hi Ronald,
    Thank you for your kind review! We're glad to hear you are happy with all aspects of your service. We feel fortunate to have you as our customer and thank you for your service to our country!
    Sincerely,
    Michelle B.

    Customer Relations Team

    Profile pic of the author.
    Staff

    Reviewed April 21, 2026

    We have had Fox Pest for 3 years and we have not seen any bugs at all. The tech is very helpful and polite, we would recommend them to anyone who has a bug problem.

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    Fox Pest Control
    Response from Fox Pest Control
    Thank you, Donna! We greatly appreciate your review and recommending us to others. We're glad we can help improve the comfort of your home.
    Sincerely,
    Michelle B.

    Customer Relations Team

    Customer ServicePunctuality & Speed

    Reviewed April 20, 2026

    Tech called and scheduled. Came on time performed service and let me know he was complete.

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    Fox Pest Control
    Response from Fox Pest Control
    Hi Hal,
    We're glad to hear you had a smooth service from start to finish. Thank you for sharing your experience and trusting us with your pest control needs.
    Sincerely,
    Michelle B.

    Customer Relations Team

    Reviewed April 19, 2026

    Roberto is the best! Always let me know what he will be doing.

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    Fox Pest Control
    Response from Fox Pest Control
    Hi Ron,
    Thanks for sharing your great feedback on Roberto's service! We're glad to hear he's taking excellent care of your home.
    Sincerely,
    Michelle B.

    Customer Relations Team

    Customer ServicePriceStaffRates

    Reviewed April 18, 2026

    Price was lowered after speaking with a rep. Very nice communications with this company. I have used FOX for several years and my carpenter ant problem is non existent.

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    Fox Pest Control
    Response from Fox Pest Control
    Hi Dennis,
    We're glad to hear you've been pleased with our communication and service. We appreciate having you as our customer!
    Sincerely,
    Michelle B.

    Customer Relations Team

    Profile pic of the author.
    PriceStaffRates

    Reviewed April 17, 2026

    Great service, great staff, great techs, great prices.

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    Fox Pest Control
    Response from Fox Pest Control
    We appreciate your review, Don! Thanks for sharing!
    Sincerely,
    Michelle B.

    Customer Relations Team

    Profile pic of the author.
    Punctuality & SpeedStaff

    Reviewed April 16, 2026

    Techs courteous and knowledgeable. Easy to make an appointment. Prompt.

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    Fox Pest Control
    Response from Fox Pest Control
    Hi Patty,
    We're glad to hear you've found our service to be professional and convenient. It's our pleasure to assist with your pest control needs!
    Sincerely,
    Michelle B.

    Customer Relations Team

    Profile pic of the author.
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 14, 2026

    I have used Fox since 2020 and could not be happier with the quality of their services. Darian has been our go-to technician for a while and he stands by the quality of his work. When we have an issue that pops up between quarterly services, Fox promptly responds and treats it quickly and effectively.

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    Fox Pest Control
    Response from Fox Pest Control
    Hi Nathaniel,
    We're so happy to hear Darian is taking great care of your home. Thank you for sharing your experience and recommending us to others!
    Sincerely,
    Michelle B.

    Customer Relations Team

    Staff

    Reviewed April 13, 2026

    I don’t generally give anyone or any company a full 5 star or a 10 for anything. My thought is that they can probably do better. Although by giving Fox one less star, means that they are pretty assume on the job they do! So KUDOS! I would recommend them! They take care of getting rid of a lot of bugs and critters! Give them a try!

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    Fox Pest Control
    Response from Fox Pest Control
    Hi John,
    Thank you for your excellent feedback! We're glad to hear you're seeing the benefits of your service, and we greatly appreciate you recommending us to others. We will keep pushing to get our service to the next level. Please let us know if there is anything we can do to better meet your pest control needs!
    Sincerely,
    Michelle B.

    Customer Relations Team

    Staff

    Reviewed April 12, 2026

    I have been a customer for several years. My current technician, Michael as well as past technicians have always been courteous, professional and thorough.

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    Fox Pest Control
    Response from Fox Pest Control
    Hi Cary,
    We truly appreciate your kind review. We strive to provide a great pest control experience, and we're glad to hear Michael and your previous technicians have delivered on that. Thank you for sharing!
    Sincerely,
    Michelle B.

    Customer Relations Team

    Profile pic of the author.
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 10, 2026

    Have been with Fox for several years and cannot be more pleased. They let you know when you are scheduled, they call the day of, and the technicians are very knowledgeable and personable. I would highly recommend.

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    Fox Pest Control
    Response from Fox Pest Control
    Thank you for your kind review, Paul! We're glad to hear you've been consistently happy with your service. We love protecting your home from pests and look forward to doing so for many years to come.
    Sincerely,
    Michelle B.

    Customer Relations Team

    Punctuality & SpeedStaffHonesty & Transparency

    Reviewed April 9, 2026

    Cody ** absolutely knocked it out of the park when he handled my pest control treatment on Wednesday (4/1). He gave me a heads-up 45 minutes before arriving, and he showed up exactly on schedule. His expertise, professionalism, and top-tier customer care really stood out. I’m beyond satisfied with his work, and honestly, he’s exactly the kind of person you’d want to promote. Thank you!

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    Fox Pest Control
    Response from Fox Pest Control
    Hi Oscar,
    Thank you for sharing your phenomenal experience with Cody. This is exactly the level of service we strive to provide, and we're delighted to hear that Cody nailed it. We appreciate your kind comments and will make sure Cody sees them as well.
    Sincerely,
    Michelle B.

    Customer Relations Team

    Profile pic of the author.
    Punctuality & SpeedStaff

    Reviewed April 9, 2026

    MY late Spring service was performed by Xavier, one of their most competent techs. He was a pleasure to work with and he did a thorough job. Both the office and the tech worked with me to find the perfect date and time.

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    Fox Pest Control
    Response from Fox Pest Control
    Hi Robert,
    We're so glad to hear that you were pleased with Xavier's service and your appointment was conveniently scheduled. We strive to provide a great service experience from start to finish. Thank you for being our customer and sharing your feedback.
    Sincerely,
    Michelle B.

    Customer Relations Team

    Profile pic of the author.
    Sales & Marketing

    Reviewed April 7, 2026

    Came home to a random young man poking around in my yard. Not impressed with this sales tactic. Maybe don't invade private property uninvited?

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    Fox Pest Control
    Response from Fox Pest Control
    Hi Michelle,
    We apologize for any inconvenience our representative caused you. We would be happy to discuss this with you further to help make things right. You can reach our office at 855-369-7378.
    Sincerely,
    Michelle B.

    Customer Relations Team

    Staff

    Reviewed April 4, 2026

    Tech was very professional and did a great job on our home.

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    Fox Pest Control
    Response from Fox Pest Control
    Thanks for your feedback, Rolando! We're happy to hear you were pleased with your service!
    Sincerely,
    Michelle B.

    Customer Relations Team

    Profile pic of the author.
    Customer ServiceCoverageTechSales & MarketingPriceMaintenanceStaff

    Reviewed April 3, 2026

    A scam. $350 to fix a weather stripping on my front door. They offer multiple options to help, but they don't do anything outside of what I was doing to get rid of mice. Put down only 2 traps when I told them I had multiple mice and they were breeding. Bought multiple traps and sticky pads to do the job since Fox did very little. SCAM. Very expensive. Go buy your own and save. My stress level was high and told them I would call the police if Fix came around. One year contract and wasted my money. A scam. Don't call them.

    Thanks for your vote!
    Fox Pest Control
    Response from Fox Pest Control
    Hi Myleen,

    We're sorry you were disappointed with your service. Our notes show that in June of last year you reported there was no remaining rodent activity and requested all bait stations be removed. If you are having issues with mice again, we would be happy to have our manager assess your situation. We regret you had a poor experience in the past, and we would love to make things right. Your account has been closed as requested, but if you need any assistance, please give us a call.

    Profile pic of the author.
    Customer ServicePunctuality & SpeedStaff

    Reviewed March 29, 2026

    Great company!! Easy to make an appointment. Staff is courteous. Our tech Cody goes above and beyond to ensure our problem is addressed. He explains how he will treat the ants issue. Cody even called us a week later to ask how things were. Highly recommend Fox Pest Control.

    Thanks for your vote!
    Fox Pest Control
    Response from Fox Pest Control
    Hi Jane,
    We're so happy to hear you were pleased with Cody's treatment and follow up. Thank you for letting us know what we're doing right! We are grateful to have you as our customer and appreciate you recommending us to others.
    Sincerely,
    Michelle B.

    Customer Relations Team

    Customer Service

    Reviewed March 24, 2026

    STOP. SENDING. ME. EMAILS. TERRIBLE. I have asked multiple times for this service to stop contacting me. Simply won’t stop. Hopefully, this will move things in the right direction. No customer service at all.

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    Fox Pest Control
    Response from Fox Pest Control
    Hi Rob,
    I'm sorry to hear of the trouble you have had and would love to help. Our system does not show an account matching your information here, so please contact our office at (855) 369-7378. You can also reach out to me directly at michelle.briggs@fox-pest.com. We hope to speak with you soon.
    Sincerely,
    Michelle B.

    Customer Relations Team

    Staff

    Reviewed March 21, 2026

    Greg ** did a great job.. Very happy.. He explained everything he was doing, and did a thorough job.. Very professional and I would recommend using them for your pest control issues… Thanks Greg for a great job.

    Thanks for your vote!
    Fox Pest Control
    Response from Fox Pest Control
    Hi Scott,
    Thank you for sharing your experience with Greg. We're so happy to hear you were pleased with his service, and we greatly appreciate you recommending us to others.
    Sincerely,
    Michelle B.

    Customer Relations Team

    Staff

    Reviewed March 17, 2026

    We had our Fox service yesterday. Terrell was our service technician and he did excellent work. Terrell is knowledgeable about pest control and is friendly. I highly recommend Terrell. My experience with Fox has been positive over the years.

    Thanks for your vote!
    Fox Pest Control
    Response from Fox Pest Control
    Hi Robert,
    Thank you for sharing your praise for Terrell's service. Our technicians work hard to provide professional and thorough treatments for their customers, so it's always rewarding to hear about the positive impact it makes. We appreciate you trusting your home to Fox.
    Sincerely,
    Michelle B.

    Customer Relations Team

    Verified purchase
    Staff

    Reviewed March 16, 2026

    Technician Edward ** has been to my home several times. He is thorough, professional, and friendly. He offers simple, practical solutions for deterring bug infestations. We have been using Fox Pest Control for just under a year now, and the number of ants, wasps, and spiders have drastically disappeared.

    Thanks for your vote!
    Fox Pest Control
    Response from Fox Pest Control
    Hi Thomas,
    Thank you for sharing your wonderful experience with us. We love hearing how Edward is addressing your pest control needs and improving the comfort of your home. Our goal is to provide outstanding service, so please let us know if there is anything more we can do for you.
    Sincerely,
    Michelle B.

    Customer Relations Team

    Customer Service

    Reviewed March 13, 2026

    Tech showed Great customer service. Highly recommended this service. Will definitely tell my friends and family to get this service for their homes or businesses. Two thumbs up for sure.

    Thanks for your vote!
    Fox Pest Control
    Response from Fox Pest Control
    Thank you, John! We're so happy to hear you were fully satisfied with your service, and we appreciate you recommending us to your family and friends. It's our pleasure to help with your pest control needs.
    Sincerely,
    Michelle B.

    Customer Relations Team

    Staff

    Reviewed March 9, 2026

    My experience with Fox Pest Control was a very good one. They are friendly and professional. They thoroughly explained what they were doing, they did exactly what they said they would do, then made sure I was completely satisfied 😌. I would refer Fox Pest Control to anyone that ask. Thanks guys!

    Thanks for your vote!
    Fox Pest Control
    Response from Fox Pest Control
    Hi Ronald,
    Thank you for sharing your experience and recommending us! We appreciate your feedback and are happy to hear you were fully satisfied with your treatment. If there is anything more we can do to help, please let us know!
    Sincerely,
    Michelle B.

    Customer Relations Team

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    Fox Pest Control Company Information

    Company Name:
    Fox Pest Control
    Website:
    fox-pest.com