Fox Pest Control Reviews

So far, so good. I don't have any complaints with any aspect of Fox Pest Control except that it's pricey, but you get what you pay for. Up to now the only pests I see are dead or dying. The technicians are friendly, helpful and professional.

No follow-up, just getting their monthly checks with no action when requested.

I am very disappointed in the service of Fox Pest Control this year. Last year the service was prompt and when I needed extra treatments it took 1 - 2 days for them to come out. Based on that experience I signed up this year to continue the service. However, this year the treatments haven't worked. I've called for additional services and had to wait 2 weeks and then the person didn't show nor did they or the office contact me to explain. (I called the main office and spoke to a manager who said I wouldn't be charged that month. The charge is on my card.)

FOX PEST CONTROL. Highly overrated. They came out once and nothing changed... We still have ants, spider, bugs and snakes. I called to cancel services and they made it hard to do ...three different phone calls... finally got services cancelled and a week later FOX PEST CONTROL pops us with a $300.00.00 CANCELLATION CHARGE!! I called about this.... and got a call back from the Pensacola, FL Branch Mgr. Remy **...Who was arrogant and totally unsympathetic to our situation. From my experience another unfair business practice being perpetrated on the public. Shame on FOX PEST CONTROL.

Terrible company! Each time a tech has come out, the tech didn’t know what they were coming out for and didn’t have the right equipment! Last tech came out and said I had to call the company and didn’t even come inside the house! What am I paying for? Uselessness!!!!

Was told initially about pricing, then 3 Days later was informed it was it increased significantly. When asked to speak to a manager, one was not available or never received a call back. This was extremely disappointing coming from a company I used for 3 years.

I had Fox Pest Control for a year. The product kept critters out. But they don’t make it easy to get out of stopping service. A manager is suppose to call to stop services, customer service isn’t allowed to do that. And no one calls and they keep trying to charge you for services you no longer want or get. It’s July 2026, have been trying to get this stopped since April 2026.

Very responsive whenever I call with an issue. Always give explanations and recommendations. Always contact prior to arriving.

Good reliable services, they ask if any issues and go about their business.

Fox has been an excellent Pest Control Service. All of the technicians have been courteous and efficient. The Annual Pest Control Visit was exceptionally thorough and very informative.

Misleading information. I would never recommend them.

I am pleased with the service I received during my annual termite inspection!

We have been extremely pleased with the service and the courteous technicians.

Complete disregard for NO SOLICITING sign on my front door. When I pointed at the sign and ask him to respect the sign, he actually said "I chose not to read the sign". WTF?! I then stated that I work from home and have a newborn that he is disrupting my workflow and risks waking my baby and he still stood there and didn't leave. I literally had to spell out for him to leave my property.

While I am not a fan of how the company schedules our quarterly maintenance, our tech Peter M. is a rockstar. His customer service, knowledge, and expertise in his field keeps us continuing with the company! He’s great & we look forward to seeing him every three months!

Excellent service... So happy we chose Fox... Always professional and courteous... First summer we could really enjoy our property.

On 10 July 2026 I had a termite inspection. The tech that did the initial inspection was very nice and explained everything that he was doing and why. He did find damage around the outside of a basement window that was at mulch level. The second tech did his own inspection and verified the damage. No damage inside the home. He installed termite traps around the outside of the house. Like anything else it is not inexpensive. However, it's better than having termites in your walls.

Spoke with Anette customer service this a.m, she was great!

I am very happy with the service provided by Fox Pest and the prices are great too. Their employees from the inspectors to the technicians are all very educated on the services they provided, the pest they deal with and how to handle everything depending on the surrounding environment. They make you feel like they truly care about you and your family that is living in the situation. They take their jobs very serious and are willing to educate you and your family on how to deal with whatever situation you are dealing with.

Excellent service and punctuality. I was worried I paged too much but it was well worth it!

I have had this service for 2 years now. Initially I signed up for a contract because it was cheaper than having the one time service fee. The first few months were good. Sadly, the level of service didn’t last and has only gotten worse. The tech comes and barely does anything. You need to micromanage them. Even after being clear in what issues need to be targeted, they just do whatever. I mean it’s all on camera. Everyone has a Ring camera these days so you’d think they would actually show up and do their job. Recently my service was due, I explained that we had been seeing yellow jackets and that ants needed to be targeted and where specifically. Of course they didn’t listen, said they didn’t find any bees and didn't bother to treat for ants in the locations where I said the ants were. Next day I got stung, there were tons of bees in between my decking. How did they miss that?

Yasuf **- the woman that came to spray around my house, was excellent. I have a log home and the carpenter bees are very bad, she took care of them and showed me where carpenter ants were eating away the wood on the back deck. She was very knowledgeable about her work.

We signed up for the quarterly service with FOX Pest Control a year ago. We are so happy we did. They have excellent customer service. Easy to get an appointment. We absolutely love our guy, Cody. He’s very professional, knowledgeable and explains everything he’s going to do. Cody goes the extra mile to make sure we are taken care of. Highly recommend FOX Pest Control.

Very professional, courteous and thorough! Your staff is wonderful.

The only reason I didn't put 5 stars is that we just started and had only one service. So far, the salesperson Bruno and service technician Orion have been polite, professional and worked in a timely manner. I would recommend this company.

They came here in June and sprayed but the spiders and other insects went rapid. I called and they send another technician that same day. He was very friendly and redid the spraying and also did a powder treatment that had never been done before. This worked. I now have no insects at night on my deck and the spiders are gone. The only thing I do not like about this company is that they just don't charge you the 3 times a year they come here but charge you $80.00 a month. If it weren't for that they would have gotten a 5 star from me.

I've had Fox Pest Control for about 5 yrs; they are prompt and courteous. Recently had a wasp nest show up well before my service date and they came the same day to take care of it.

Excellent work, very good service. If you need help before scheduled appointment they come and service.

I was recommended by a friend about Fox pest control in how good they were so I got thier service for mosquitoes the technician came within 4 minutes he was done spraying. The next day mosquitoes were still present called them to spray again same thing 4 minutes spraying and he was done mosquitoes still present. Called the office to cancel my service because obviously their product doesn’t work. Then they tell me over the phone I’m under a contract for 2 years and what am I gonna pay for a product that doesn’t work. Why is there a contract. I don’t know. Maybe just to tie you down. You have to pay for something forcefully. I don’t like that. I’m very upset. I’ll have to call my attorney to overlook this situation..

Fox Pest Control has always provided great service. Their service providers are excellent-always pleasant and willing to answer questions. Because of this I highly recommend Fox. My most recent provider, Kevin (with his braids) answered all of my questions and offered great suggestions. I highly recommend Fox.

I called Fox Pest Control, spoke to a representative who immediately called the team and they were at our home within 1 1/2 hour. The guys were very friendly, I gave them a tour around the House, discussed what I see daily, they took notes got their equipment ready and sprayed for ants and other bugs that I want to do without. It's been a week and I'm seeing less ants, etc. My sister shared their information with me and we are very happy. If you are having bug issues Fox Pest Control is the company to call. Need

We have been with Fox for about 2 years now and we are happy with the service. However, the one thing that kind of bothers me a bit is that they keep losing technicians along the way. I really like some of the technicians we have had do the work, but it has been hard to get the same technician again because they no longer work for the company. I find that a bit annoying because they are good to work with and very knowledgeable. Other than that, we have no problems with service at all and and recommend it to others.

Great service, work in general was professional and more.

The woman who came to my home was lovely. She spoke to my animals with kindness, she was polite, and I look forward to continuing work with her.

I have been very pleased with the Fox technical staff. Ashley is my current service technician. She is very knowledgeable and takes the time to explain everything about the treatment being applied to our premises.

Excellent job and service Damian from Fox Pest Control! Fox has been spraying at our house for a few years. Since then I have not seen a mosquito, and can enjoy the pool area at night without getting swarmed!

I would leave a 0 star review if possible for this aggressive, pushy sales of a company! I told the rep I was NOT interested, but he kept pushing me to "look at his phone," yadda, yadda. Finally shut the door on him and then...He reappeared after 8 PM at night on the same day to tell me about some neighbors who supposedly signed up...WTF? I told him that we've used FENIX PEST CONTROL since 2021 and have been satisfied. I resent him coming back onto our property when I said "NO!" DOESN'T HE REALIZE NO MEANS NO?!!! I mean...Talk about pests...This rep WAS one!

The service is great! Techs are very knowledgeable. After first treatment we noticed less spiders and wasps around the house. I’m very pleased with the quality of service and the price can’t be beat!

Daniel listened to my issues and explained what he knew was most probably the case with the bees in the yard and the ants in the other yard. He used a different method to address the ants in the breezeway and gave me intelligent feedback as to the situation. I would highly recommend Daniel for taking care of my pest problem.

The pest control service itself was fine, but I found the business model highly predatory. The company locks customers into a 24-month contract, charges a substantial cancellation fee, $250, and includes an automatic renewal clause. The result is that customers either have to remember to cancel at exactly the right time two years later or risk being automatically renewed and facing additional fees to leave.