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2x Buyer's Choice Award Winner

Express Flooring Reviews

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About Express Flooring

Express Flooring provides various flooring products and services to residential and commercial customers in Arizona, Texas, New Mexico and Nevada. It offers free in-home design consultations, during which a company representative will show you a wide variety of flooring samples, take room measurements and provide you with a cost estimate. Financing is available through credit partners. Headquartered in Phoenix, Arizona, Express Flooring has been in business since 2004.

Visit www.expressflooring.com
Pros
  • Lifetime installation warranty included on all products
  • 0% interest financing plans available
  • Fast installations
Cons
  • Requires an in-home consultation for pricing
  • Only available in four states

Express Flooring Reviews

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    How do I know I can trust these reviews about Express Flooring?
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    Page 2 Reviews 40 - 80
    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Aug. 8, 2025

    Express Flooring made doing business with them quick and easy, timely install too. They communicated clearly and followed up when we had questions about perhaps needing to re-look at the threshold, which ultimately did not need to be done. Phone calls were returned timely.

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    Sales & MarketingStaff

    Reviewed Aug. 8, 2025

    The recent carpet installation in the living room and tile installation in the kitchen by Express Flooring produced excellent results. The entire process, from the initial consultation to the final installation, was smooth and stress-free. The sales team was knowledgeable and helped to choose the perfect carpet and tile options within the given budget. They answered all questions and provided excellent recommendations.

    The installation team was professional, courteous, and efficient. They arrived on time, worked diligently, and cleaned up thoroughly. The attention to detail was evident, and the carpet and tile look stunning. Express Flooring is highly recommended for those seeking exceptional carpet and tile installation. The company will be used for future flooring needs.

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    Punctuality & SpeedStaff

    Reviewed Aug. 7, 2025

    Express flooring was the best choice we could have made for a flooring company. They were prompt and incredibly efficient. We have gotten multiple compliments about how amazing our floors look. Would definitely recommend them to our family and friends.

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    Staff

    Reviewed Aug. 7, 2025

    Tile was installed on the ground floor. Installers handled moving of furniture and appliances very well. The tile installation is very good and involved cutting many small odd shapes. Carpet was installed on the 2nd floor and stairs. I am very happy with the work.

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    Staff

    Reviewed Aug. 6, 2025

    I was very skeptical at first, thinking they weren’t going to finish the job in one day. I was very wrong, and very impressed and delighted with the finished project. All of the guys were very kind and assisted me with any questions my husband and I had. There a bunch of dust in certain areas but overall I was very happy. Thanks Flooring Express. 😃👍🏾

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    Punctuality & Speed

    Reviewed Aug. 5, 2025

    We love our floors. The two men that installed it were great. It only took two days and a half to put our floors in. They cleaned everything up. Didn’t leave a mess. I love how it was really quick and I got to pick the floor which way it will go. They did a good job putting in the floors in.

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    Tech

    Reviewed Aug. 4, 2025

    Both the laminate & tile crews did a great job. However, as is true with most home contractors you have to watch carefully what they are doing, do your research, and don't be afraid to ask them to change whatever may not be to your satisfaction. Overall they did a great job!

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    Customer ServiceStaff

    Reviewed July 31, 2025

    The installers were very polite, hard-working, and arriving on time. They did an excellent job throughout the house. Would definitely recommend them to be in your home. The installers had a great attitude at all times and more than willing to accommodate the needs for my mother who walks on a walker. When they left, they did not leave a mess outside or inside. We just had a dust on the inside of the house. Lol. And finished in a timely manner. Thank you, Express Flooring.

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    Punctuality & SpeedStaff

    Reviewed July 31, 2025

    Lisa P. did an amazing job with her presentation, and I was absolutely delighted with my installation team. Juan, Manny, and Luis arrived promptly and were careful with my kids, our pets, and all our furniture! I was so impressed with how fast they worked and by their beautiful installation. This team deserves a raise!

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    Verified purchase
    Staff

    Reviewed July 30, 2025

    I had three bedrooms done. They removed the carpet, install laminate or vinyl flooring. They got it done in a day. They cleaned up after themselves. I am very satisfied with this job. They showed up right on time in the morning. And easy to work with. The representative that initially came to the house was very businesslike and very informative. I would recommend this outfit highly.

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    Customer ServiceStaff

    Reviewed July 29, 2025

    I had a great experience from start to finish! My installation team was absolutely the best—professional, efficient, and friendly. They completed the job much faster than I anticipated, and the new floors look absolutely fantastic. They answered all of my questions thoroughly and even followed up afterward to ensure I was completely satisfied. I would highly recommend them to anyone looking for quality flooring and excellent customer service!

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    Staff

    Reviewed July 26, 2025

    The man that did my bathroom floor did an excellent job job. He was vey professional and I hope to do my living room area. I plan to get the area done also, I hope that before the end of next year I can do my living room, dining room area. The young man had everything that he needed to get the job done, Hattie Y

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    Punctuality & SpeedStaff

    Reviewed July 24, 2025

    Freddy and Gorge did an amazing job on my floors. They made it possible for us to get around the house while the installation was in progress. They worked quickly and were respectful of our space. They were receptive to input and answered all of my questions. The floors look fantastic and we are so happy!

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    TechStaff

    Reviewed July 23, 2025

    Everyone was so polite and courteous to me. I really appreciate the patience and the time. The representative that came out took the time to explain everything to me, took his time looked at the floor, made sure the floor was what it needed to be. He let me know if there were any problems they would do their best to get it fixed so the job can be done well. I am very pleased.

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    Staff

    Reviewed July 23, 2025

    The work was done by two very professional fellows that listened to my concerns and made very helpful suggestions. I am extremely pleased with the look of my new flooring. My whole experience started with the salesman, Cory **. He is very patient and pleasant to deal with and that started things off on a good note.

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    CoverageStaff

    Reviewed July 23, 2025

    Very respectful and professional. The only thing I would suggest is they use maybe heavier plastic to cover everything and also we have a two story home and did not know that the dust would go to the second floor. I had to hire a cleaning company because dust was everywhere. I am still finding dust in cabinets

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    Punctuality & SpeedStaff

    Reviewed July 23, 2025

    From the design process to the installation everyone was friendly and the process was seamless. The installers were professional and friendly. I have a complex schedule and the team worked to make sure my family and I were accommodated. I was happy from start to finish. I would recommend Express Flooring for any job big or small.

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    Verified purchase
    Customer ServiceStaffRates

    Reviewed July 22, 2025

    Good job. Happy with our floor. We are so happy. Would recommend them to anyone. Floor looks amazing. Hard workers. Would want them to come back and finish our other three rooms. When we are ready we will call. We give them the highest ratings. Five stars five stars five stars.

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    Verified purchase
    CoverageMaintenanceStaff

    Reviewed July 21, 2025

    Adrian and Jeremy did a fine job replacing the worn and stained carpet in the bedroom. They worked together well and were professional. Though it was a hot day, they had a sense of humor and remained cheerful. All of the trash was taken away and the furniture was replaced carefully and accurately. I am very pleased with the experience and love the floor.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 21, 2025

    Express Flooring was great to work with. The responded quickly and professionally with their estimate and scheduled installation. The installers contacted us prior to arrival, they worked well with moving all our furniture and prepped the existing concrete floor after demo of our existing flooring. The second day they worked hard to get all our rooms completed with our new beautiful flooring. Thanks Express Flooring for a great job.

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    Verified purchase

    Reviewed July 21, 2025

    Rafael and Oscar did an awesome job on my dining room and kitchen floor. I've had a couple of my friends tell me that they want to have flooring done after seeing pictures of the floor and use Express Flooring. I'll use them again when I'm ready for more flooring. Again thanks.

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    Staff

    Reviewed July 18, 2025

    The installers make the company. When you have bad installers it reflects on the company. I had Express Flooring about 10 years ago and I swear I’d never use them again because of the installers, I took my chances they’ve changed a lot of things and they’re great company with great installers that know what they’re doing, very friendly, very professional.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 18, 2025

    We are 2nd time customers and highly recommend Remy for your installation. The company was fast in responding, scheduling and setting up install date. The representative clearly explained the type of product I was ordering. The product is very well made. Our home looks brand new. Very pleased once again.

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    Customer ServiceSales & MarketingTimeliness

    Reviewed July 17, 2025

    This is the third time I have used express flooring and I am as pleased as ever. From sales to install. They are tops. Ivan and Kevin did a wonderful job on my install and in record time. They also moved my furniture and took pictures beforehand so they got it back in the perfect spot. I can't say enough about the quality of this company. I can tell you that each time I have called they respond that day a visit. And they usually can do the install within days. They are the best.

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    Sales & MarketingPricePunctuality & SpeedStaffRatesHonesty & Transparency

    Reviewed July 17, 2025

    Jean ** was really a nice, friendly, honest gentleman and gave us an honest low price. The installation was very fast and professional. I have already recommended Express Flooring to my friend and relatives and will continue to promote them because not many companies are as good as they advertise they are. Thanks!

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    Verified purchase
    Staff

    Reviewed July 16, 2025

    Express made our flooring project simple. Their salesman Chandler explained all our options. He brought samples for us to pick from. Then he’s explained the whole project. The installers were great. George and his helper moved all the furniture for the install and after. There were some problems during the installation. George explained each one and gave us several options for each. George and his helper did a good clean up after the install. I highly recommend Express Flooring to everyone needing flooring.

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    Verified purchase
    Staff

    Reviewed July 16, 2025

    This was the worst experience in flooring. The salesman did not did not know what he was selling. The installers were the worst. Could not communicate, did not speak any English. Some planks were not glued all the way to wall, sounds hollow. Had to redo molding several times. Left nails sticking out & tried to putty over. Do not use Express.

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    Customer Service

    Reviewed July 15, 2025

    The man who did my carpet was a pleasant and hard worker. I was impressed by the fact that he was busy with his hands even while he took a phone call and wasted no time while doing the job. He was careful when moving the furniture and the heavyweight cabinet. Great job.

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    Customer ServiceStaff

    Reviewed July 13, 2025

    All in all it was a wonderful experience. From beginning to end all went smooth. The young man who sold me the flooring was so knowledgeable and helpful. Then there was the installer. He was good but spoke no English. The customer service rep was also great. The whole experience was great.

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    CoveragePriceStaffRates

    Reviewed July 12, 2025

    I had my entire house recarpeted. The price was great, the service excellent, and the team doing the installation took great care to lay the carpet and move and replace my furniture. There was no mess left behind. The installation was completed as agreed upon. Everything was done in a single day.

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    Verified purchase

    Reviewed July 10, 2025

    The men they sent did a wonderful job on the flooring. Worked very hard at their job. The flooring is beautiful. I love it. They really know what they are doing, and if you have any questions they are happy to answer them. They worked very well together and was there working hard.

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    Sales & MarketingPricePunctuality & Speed

    Reviewed July 10, 2025

    Very happy with Express Flooring. They did everything they said they would! No surprises. Sales Department was He allowed us to pick what was best for us, affordable and we needed to get the job done fast! Carpet had been in house 20 years with 4 Cats and 2 dogs over the years. We switched over to laminate flooring! The Installation Crew was great. Hard working, worked long hours, we had to make sure the foundation was level. The Crew was Polite, always showed up on time, was great! The installation team was on time. They Did a very good job 😀! Hard workers! Polite 😊

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    Customer ServicePriceStaffRates

    Reviewed July 10, 2025

    The installation people were excellent. The flooring in our living room is beautiful and professional. We have two more rooms to complete and will call Express Flooring for installation in the near future. I highly recommend this company for anyone who is looking for quality, professionalism at reasonable price. Within a few hours our living room transformed into a masterpiece.

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    TechMaintenanceStaff

    Reviewed July 10, 2025

    I recently had all the floors in the house done except the kitchen and bathroom and I am loving them. The team that came out was extremely professional and got the job done two days earlier than expected. The manager even came out to review the work and checked to make sure everything was up to my standards and theirs. They put in full shifts each day only took short lunch breaks. They did a fantastic job.

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    Sales & MarketingPunctuality & SpeedStaff

    Reviewed July 9, 2025

    10/10. Cannot believe how easy and fast new LVP was to get from Express Flooring. From CJ our sales rep to Ezekiel's install team. We got the entire ground level flooring replaced in a couple days. Already planning on getting our basement done as well. Cannot recommend Express Flooring enough.

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    Customer ServicePunctuality & SpeedMaintenanceStaff

    Reviewed July 9, 2025

    I cleared both rooms of small stuff to make it easier on my install team. They arrived and showed me the flooring they were going to install. When I agreed -/ boom they got to work!! They started removing my two bedrooms' furniture so effortlessly. I was amazed at the way they did this. They started with my master bedroom and in no time, the old carpet and padding was out in my front yard. They both worked together in a wonderful way. I could tell that they had a system and in no time -/ they had my newly chosen strips of beautiful looking wood to me hahaha- down on my master bedroom floor. Then they placed my furniture so carefully back into my room. Amazing I said, as I watched. They took mini breaks and continued with the second bedroom. They repeated these steps .

    I could not believe how fast they could finish two bedrooms in just a couple of hours. I went in and checked my two bedrooms and I was amazed at how beautiful the floors looked!! It opened up the whole house with clean, brand new beautiful floors!! My dreams had come true!! It’s really true- this is what I call Express Flooring!! You got to see it for yourself!! They cleaned up all the old carpet and padding. They left my front yard immaculate!! 😊😊😎😎 I highly recommend this company!! Thank you very much!! Louise G.

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    Customer ServiceTechStaff

    Reviewed July 9, 2025

    Express Flooring was AMAZING. They came out, gave us a great deal, and the installation team had the entire house done in one weekend! The installation team not only had it done in a weekend, but put our bed back together Saturday night so we could sleep in our own bed. Thank you, gentlemen for an A+ in customer service.

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    Sales & MarketingStaffRates

    Reviewed July 9, 2025

    This company is extremely professional. From the initial inquiry to meeting with my sales representative to demolition and installation, all went off without a hitch. The installation team was FANTASTIC, clean, professional and paid close attention to every detail. I am very satisfied with the entire process and I appreciate the interest-free financing for 1 year! Thank you, Express Flooring for an excellent experience. :-)

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    Customer ServiceTechStaff

    Reviewed July 9, 2025

    The installers arrived on time and worked long days. We moved out for the week but I popped in from time to time and each time they took a minute to explain what had been done and what the next step would be. Their workmanship was excellent and we love the floors. They were also easy to speak with and wanted to please us. They asked me to call them back if there was anything that needed adjustment after they left and I did. The refrigerator was off center and a couple of doors needed adjustment but they came back and took care of everything to my liking. Customer service and installation were excellent!

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    Staff

    Reviewed July 8, 2025

    I finally decided to re-do my floors (carpet was a disaster!). Express Flooring came up with a plan, had a product I liked, and we set up a time for the project to get done. The crew that came to do the project was phenomenal! Those guys worked hard! And did a beautiful job as well. Not only were they careful with moving my furniture around, but put it all back at the end, cleaned up very well, and gave me advice on caring for the new floor. I am not only impressed with the work done, but I'm over the moon with my new floors!

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    Express Flooring Company Information

    Company Name:
    Express Flooring
    Address:
    4110 W. Washington St., Ste. 100
    City:
    Phoenix
    State/Province:
    AZ
    Postal Code:
    85009
    Country:
    United States
    Website:
    www.expressflooring.com