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Express Flooring Reviews

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About Express Flooring

Express Flooring provides various flooring products and services to residential and commercial customers in Arizona, Texas, New Mexico and Nevada. It offers free in-home design consultations, during which a company representative will show you a wide variety of flooring samples, take room measurements and provide you with a cost estimate. Financing is available through credit partners. Headquartered in Phoenix, Arizona, Express Flooring has been in business since 2004.

Visit www.expressflooring.com
Pros
  • Lifetime installation warranty included on all products
  • 0% interest financing plans available
  • Fast installations
Cons
  • Requires an in-home consultation for pricing
  • Only available in four states

Express Flooring Reviews

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    How do I know I can trust these reviews about Express Flooring?
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    Page 2 Reviews 30 - 60
    Verified purchase
    Punctuality & SpeedMaintenanceStaff

    Reviewed Aug. 19, 2025

    The installers, Marco and Rosa, worked quickly and efficiently. Both were very nice and hard-working. They arrived on time and did not take any breaks. They moved all the furniture with the least amount of disruption... which included our electronic items.

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    Customer ServicePriceStaff

    Reviewed Aug. 14, 2025

    From the first phone call, to working with Didnora on the quote and choices of flooring, to the installers and clean up afterwards, the whole experience was seamless. Everyone was polite and easy to work with. They made sure we knew everything about the process.

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    Punctuality & SpeedStaff

    Reviewed Aug. 13, 2025

    Looks beautiful. We had our entire home done. We had carpet installed in the bedrooms and family room and luxury vinyl plank flooring in the baths, kitchen, laundry room, dining and living room. The entire experience was seamless and our team was fantastic. They finished up early, too.

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    Verified purchase
    Staff

    Reviewed Aug. 13, 2025

    The entire process was great. Had the consultation with no pressure. He was very nice and helpful. We picked the flooring, financing was easy, and chose a date the next week! Installers completed the job in 3 days and they moved a lot! They were hard workers! The floors and new baseboards are beautiful and we love them!

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    Verified purchase
    Customer ServiceTechPunctuality & SpeedValue

    Reviewed Aug. 13, 2025

    We purchased the pet resistant carpet and were very pleased with the look of the carpet and the speed with which they installed it. However, our elderly pet had some mishaps and now they will not honor the lifetime warranty on stains, a 1 1/2 later. It also took over a month for a service manager to get back to me after the field manager inspected the carpet. Very poor customer service and poor value of the carpet.

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    Punctuality & SpeedStaff

    Reviewed Aug. 8, 2025

    The flooring installation was completed professionally and ahead of schedule. I budgeted three days for the flooring is delicious. The installers were so efficient. They completed it in a day and a half. They performed the quality check with me after the job was done and cleaned up the job site before they left. I have the highest degree of confidence in their installation and highly recommend this company.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Aug. 8, 2025

    I have had a lot of remodel projects in my home the last 5 years but none flowed so seamlessly and perfectly as the floor installation. Everything was done to my satisfaction (which is difficult), beautifully and quickly. The two installers were professional and accomplished the work at a high quality standard.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Aug. 8, 2025

    Express Flooring made doing business with them quick and easy, timely install too. They communicated clearly and followed up when we had questions about perhaps needing to re-look at the threshold, which ultimately did not need to be done. Phone calls were returned timely.

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    Verified purchase
    Sales & MarketingStaff

    Reviewed Aug. 8, 2025

    The recent carpet installation in the living room and tile installation in the kitchen by Express Flooring produced excellent results. The entire process, from the initial consultation to the final installation, was smooth and stress-free. The sales team was knowledgeable and helped to choose the perfect carpet and tile options within the given budget. They answered all questions and provided excellent recommendations.

    The installation team was professional, courteous, and efficient. They arrived on time, worked diligently, and cleaned up thoroughly. The attention to detail was evident, and the carpet and tile look stunning. Express Flooring is highly recommended for those seeking exceptional carpet and tile installation. The company will be used for future flooring needs.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Aug. 7, 2025

    Express flooring was the best choice we could have made for a flooring company. They were prompt and incredibly efficient. We have gotten multiple compliments about how amazing our floors look. Would definitely recommend them to our family and friends.

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    Verified purchase
    Staff

    Reviewed Aug. 7, 2025

    Tile was installed on the ground floor. Installers handled moving of furniture and appliances very well. The tile installation is very good and involved cutting many small odd shapes. Carpet was installed on the 2nd floor and stairs. I am very happy with the work.

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    Verified purchase
    Staff

    Reviewed Aug. 6, 2025

    I was very skeptical at first, thinking they weren’t going to finish the job in one day. I was very wrong, and very impressed and delighted with the finished project. All of the guys were very kind and assisted me with any questions my husband and I had. There a bunch of dust in certain areas but overall I was very happy. Thanks Flooring Express. 😃👍🏾

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    Verified purchase
    Punctuality & Speed

    Reviewed Aug. 5, 2025

    We love our floors. The two men that installed it were great. It only took two days and a half to put our floors in. They cleaned everything up. Didn’t leave a mess. I love how it was really quick and I got to pick the floor which way it will go. They did a good job putting in the floors in.

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    Verified purchase
    Tech

    Reviewed Aug. 4, 2025

    Both the laminate & tile crews did a great job. However, as is true with most home contractors you have to watch carefully what they are doing, do your research, and don't be afraid to ask them to change whatever may not be to your satisfaction. Overall they did a great job!

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 31, 2025

    The installers were very polite, hard-working, and arriving on time. They did an excellent job throughout the house. Would definitely recommend them to be in your home. The installers had a great attitude at all times and more than willing to accommodate the needs for my mother who walks on a walker. When they left, they did not leave a mess outside or inside. We just had a dust on the inside of the house. Lol. And finished in a timely manner. Thank you, Express Flooring.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 31, 2025

    Lisa P. did an amazing job with her presentation, and I was absolutely delighted with my installation team. Juan, Manny, and Luis arrived promptly and were careful with my kids, our pets, and all our furniture! I was so impressed with how fast they worked and by their beautiful installation. This team deserves a raise!

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    Verified purchase
    Staff

    Reviewed July 30, 2025

    I had three bedrooms done. They removed the carpet, install laminate or vinyl flooring. They got it done in a day. They cleaned up after themselves. I am very satisfied with this job. They showed up right on time in the morning. And easy to work with. The representative that initially came to the house was very businesslike and very informative. I would recommend this outfit highly.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 29, 2025

    I had a great experience from start to finish! My installation team was absolutely the best—professional, efficient, and friendly. They completed the job much faster than I anticipated, and the new floors look absolutely fantastic. They answered all of my questions thoroughly and even followed up afterward to ensure I was completely satisfied. I would highly recommend them to anyone looking for quality flooring and excellent customer service!

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    Verified purchase
    Staff

    Reviewed July 26, 2025

    The man that did my bathroom floor did an excellent job job. He was vey professional and I hope to do my living room area. I plan to get the area done also, I hope that before the end of next year I can do my living room, dining room area. The young man had everything that he needed to get the job done, Hattie Y

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 24, 2025

    Freddy and Gorge did an amazing job on my floors. They made it possible for us to get around the house while the installation was in progress. They worked quickly and were respectful of our space. They were receptive to input and answered all of my questions. The floors look fantastic and we are so happy!

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    Verified purchase
    TechStaff

    Reviewed July 23, 2025

    Everyone was so polite and courteous to me. I really appreciate the patience and the time. The representative that came out took the time to explain everything to me, took his time looked at the floor, made sure the floor was what it needed to be. He let me know if there were any problems they would do their best to get it fixed so the job can be done well. I am very pleased.

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    Verified purchase
    Staff

    Reviewed July 23, 2025

    The work was done by two very professional fellows that listened to my concerns and made very helpful suggestions. I am extremely pleased with the look of my new flooring. My whole experience started with the salesman, Cory **. He is very patient and pleasant to deal with and that started things off on a good note.

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    Verified purchase
    CoverageStaff

    Reviewed July 23, 2025

    Very respectful and professional. The only thing I would suggest is they use maybe heavier plastic to cover everything and also we have a two story home and did not know that the dust would go to the second floor. I had to hire a cleaning company because dust was everywhere. I am still finding dust in cabinets

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 23, 2025

    From the design process to the installation everyone was friendly and the process was seamless. The installers were professional and friendly. I have a complex schedule and the team worked to make sure my family and I were accommodated. I was happy from start to finish. I would recommend Express Flooring for any job big or small.

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    Verified purchase
    Customer ServiceStaffRates

    Reviewed July 22, 2025

    Good job. Happy with our floor. We are so happy. Would recommend them to anyone. Floor looks amazing. Hard workers. Would want them to come back and finish our other three rooms. When we are ready we will call. We give them the highest ratings. Five stars five stars five stars.

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    Verified purchase
    CoverageMaintenanceStaff

    Reviewed July 21, 2025

    Adrian and Jeremy did a fine job replacing the worn and stained carpet in the bedroom. They worked together well and were professional. Though it was a hot day, they had a sense of humor and remained cheerful. All of the trash was taken away and the furniture was replaced carefully and accurately. I am very pleased with the experience and love the floor.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed July 21, 2025

    Express Flooring was great to work with. The responded quickly and professionally with their estimate and scheduled installation. The installers contacted us prior to arrival, they worked well with moving all our furniture and prepped the existing concrete floor after demo of our existing flooring. The second day they worked hard to get all our rooms completed with our new beautiful flooring. Thanks Express Flooring for a great job.

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    Verified purchase

    Reviewed July 21, 2025

    Rafael and Oscar did an awesome job on my dining room and kitchen floor. I've had a couple of my friends tell me that they want to have flooring done after seeing pictures of the floor and use Express Flooring. I'll use them again when I'm ready for more flooring. Again thanks.

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    Verified purchase
    Staff

    Reviewed July 18, 2025

    The installers make the company. When you have bad installers it reflects on the company. I had Express Flooring about 10 years ago and I swear I’d never use them again because of the installers, I took my chances they’ve changed a lot of things and they’re great company with great installers that know what they’re doing, very friendly, very professional.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed July 18, 2025

    We are 2nd time customers and highly recommend Remy for your installation. The company was fast in responding, scheduling and setting up install date. The representative clearly explained the type of product I was ordering. The product is very well made. Our home looks brand new. Very pleased once again.

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    Express Flooring Company Information

    Company Name:
    Express Flooring
    Address:
    4110 W. Washington St., Ste. 100
    City:
    Phoenix
    State/Province:
    AZ
    Postal Code:
    85009
    Country:
    United States
    Website:
    www.expressflooring.com