Emerson Microwaves Reviews

I bought a brand new Emerson Microwave, model # MW8117W less than two years ago. It has had periods where it just "quits" after running for a minute. This time is has just quit period. I cannot get anyone at Emerson to get in touch with me and as I look on the internet, the same problem has happened to others. My daughter has Juvenile Arthritis, I heat hot pads for her when she is in pain. I am a single mother and I do not have the money to go and purchase another microwave, I bought this one because I thought that it would last, I thought that Emerson would stand behind their product. It is in excellent condition, we only use it to heat her hot packs and popcorn! It looks barely used.

I bought an Emerson MW8119SB Microwave on 7/04/08 that quit working 7/08/08. I took it back to the store to exchange it (lost receipt) and got the same model. It quit working on 7/23/08. With no receipt I don't know what to do now. Two of the same model did exactly the same thing. Turn it on, it makes a noise like it's starting to work, then just loses all power.