John Deere Reviews

I was within an inch of purchasing a John Deere lawn mower/tractor earlier today at Lowe's and I didn't because I wanted to do a little home work on it first - and I'm glad I did. When it comes to putting stock in customer reviews, I'm not so much concerned about equipment troubles as I am with the lack of good customer-service. Any company can have a run of bad luck from time to time with a certain piece of equipment- thats just part of the business world- but the customer service needs to stand up for the customer needs to help them get their problems worked out and apparently John Deere is not one of those type of companies. I just want to let the John Deere people know (and I know from reading some of these complaints that the people at John Deere do actually view this site and monitor these commments) that the bad comments here regarding lack of good customer-support cost them my business (for whats it worth to them).

I have a John Deere L120 riding mower with 109 hours. The mowing deck middle spindle's top completely broke off from its bottom. I bought another for around $45 from a JD dealer. At least this one has a grease fitting. After injecting it with grease I began to install it on the deck. Guess what! Screw holes in the spindle were not even threaded. Now I'll have to spend another $7.00 in gas to take it back for a replacement. Good grief. I wonder where the spindle was made? Maybe the entire JD mower was made there too.

I bought an X304 back in March 2007, and the machine works fine. My issue is that John Deere decided to increase the warranty from 2 to 4 years in November, 2007. Since my riding mower is in the same model year, I asked for them to grant me the 4-year warranty. They said no. I am curious if anyone else feels the same way as I do.

Just wanted to say that I bought a John Deere lawn tractor(Lt133) way back in may of 98 and have had little to no problems with it to this day. Great machine. The people at the dealer were really polite and helpful. I will buy another one from them when I kill this one someday! Thanks.

I have worked for John Deere for some time now. I am tired of hearing people complain about the products. Most of the complaints are about big box store bought products, not from a dealership. You got what you paid for; they are built for cost units, not premiums that dealers sell. Second of all, if you purchased an extended warranty through the box stores it has nothing to do with Deere, so again that's your problem. Maybe you should have researched that a bit more. If you had gone to your local dealer they will tell you that the units are built to cost units, not premiums. You the consumer need to think about it for a second; its like paying $30,000 for a new car or $11,900 for a new car.

I had bought a new John Deere tractor. To my understanding I was the first time buyer. After 149 hours and still under warranty, the power reverse clutches went out. When I called the dealer, he said the warranty didn't apply to this. Then found out I was the third owner, but it sold as new with warranty. In talking with other farmers in the surrounding area, they also had the same problems with this model 5525. I would like a response.

Product: John Deere Lawn Tractor, Model L120 Purchased: 5/29/03, Purchase price: $2200.00 Issue: During the 07 cutting season the unit started experiencing a loss of power. The main drive belt was replaced since it showed signs of wear and was somewhat brittle; no improvement. The unit was taken to the dealer and they determine the transmission was shot and replacement would be about $500.00. The dealer also said they have seen a lot of problems with transmissions on the L series of tractors. The unit has only 240 hours, approximately 50 hours per cutting season. A call to the John Deere Customer Communications Center was fruitless; the agents response to all of my questions was that the unit is out-of-warranty. Needless to say I will not pay $500.00 for another 240 hours of operation. I have owned many lawn tractors, mostly inexpensive, low end. The decision to purchase a John Deere was based on my desire to purchase a unit that last many years. Having a major component failure at 240 hours is unacceptable. The cost of purchase is over $9.00 for every hour of operation. To further exacerbate the situation I can purchase, through the dealer, the transmission for the same $500.00 to self install. I would consider replacing it myself if John Deere would provide one at dealer cost and not an inflated price. Nothing breaks-down like a Deere.

I purchased a John Deere (JS25) from a local Lowe's Home Improvement store in April 2007. From day one, I had trouble cranking the mower. I used the mower for a couple of months. (Everytime the mower was hard to crank, but I loved the way the mower cut and handled, so I didn't stress over the difficulty starting the mower too much.) I contacted Lowe's Service Advantage (additional warranty I purchased) in late '07 to file a complaint and get the issue fixed. They referred me to a local John Deere dealer. The dealer had the mower for 3 weeks, and in that time they tore the motor down and said that they could not find what was wrong. I contacted John Deere who, in the beginning, was helpful and instructed me to have the dealer issue a DTEC order with John Deere that would allow the dealer and John Deere to communicate with one each other about the mower.

I purchased a John Deere riding mower in July 2004 from Home Depot in Vero Beach FL at a cost of $1,799.00. I used the mower for 2 months with no problems. In 9/04, this area of Florida was hit by two hurricanes in two weeks, and due to damage to my residence, I was out of the house for 8 months, and had hired lawn service during that time. This in turn caused the 50 hour required service to be done later than John Deere Inc. beleives to be responsible.

I have the John Deere LT133 lawn motor tractor. The entire hood system is plastic; it shattered as I was just lifting the front when the tractor got stuck in the mud., The lawn tractor is junk. The motor deck wheels fell apart within months of purchase. I paid over $2400.00 for it.

I bought a 5302 John Deere 65hp Tractor in 2004. It was in the shop numerous times for leaking head gaskets, leaking hydrolic arms and lifts, and general shoddy performance. They supposedly ground down the heads and put new hydrolic armature lifts on it but it never worked right from the very beginning. Finally after plowing one day and stopping for lunch , just as I got to the house I heard this loud, KABOOM! My tractor blew up!

Deck on tractor is total junk. With less than 150 hrs on mower spindles have been replaced multiple times, pulleys have been replaced multiple times and now deck has hole warn in it.

I purchased a john deere 4410 tractor new in 2003 from Foley Implements. The tractor only has 277 hours on it and I have had it in the shop numerous times some with big surprises. Under warranty it was there several times. Now that the warranty is out the PTO went out for the tune of over $600 all electrical. Seals on the front end of the 4wd are leaking and now the tractor won't work. Had it hauled in and had a estimate for $2900.

at a cost of nearly $500.00. Ten months later the new transmission is slipping as bad as the one we replaced. Local dealer says no warranty since we installed it ouselves..

Broken axle, body resting on tire, can't move it to repair shop.

Complete Garbage Hydro-static tranny has no power to back up. This started at day one of having the tractor home. Dealership claimed to replace traning but no change. if it gets stuck then the rear tires do not move.

I own the John Deere L120 , approximately 4 yrs. old . The deck on the mower is in terrible shape. At the end of last year the middle spindle completely froze so I took the deck off to check the rest of it out. In doing so I found that one of the other spindles were worn out also . But this is not my only complaint . I found that the paint on the deck is coming off everywhere, bolt holes, on edges and also just in random spots. I had to take the belt covers off 2 yrs. ago to sand and paint them. I am now in the process of repainting and repairing the deck.

I purchased a John Deere L120 riding mower 2 years ago. Now have only 95 hours on it; always stored in shed. The mowing deck started to make lots of noise. Turns out the three blade spindles are completely worn out. I was very surprised to see that the mower ships with spindles that cannot be greased - they are throw away items. The replacement spindles at $45 each now have grease nipples. I just can't believe that saving 5c per nipple was appropriate on a $2400 tractor. This will be my last JD product.

My John Deere STX 38 lawn mower was a real disappointment.

The mower is only two years old with 205 hrs of use. The power take off that runs the mower keeps failing and causes the mower to be out of service for weeks till repaired under warrenty. Called John deere company and got no satisfaction. The power take off is about to malfunction again for the 4th time so instead of having it fixed with my money I traded it in for a SIMPLICITY MOWER. John Deere is not the product that it was before. Now they make the mowers for Home Depot and Lowes makes them cheaper and less reliable.

John Deere L120 Riding Lawn Mower is a lemon. I've had nothing but trouble with it. All the spindles have worn out. Replaced two belts already. A wiring harness. Now the blades won't spin at all and suspect the electic clutch has gone bad. Also, have had to tighen too many nuts and bolts that have come loose or come apart and completly fallen out especially in the steering column.

I had a John Deere lawn mower for 15 years, and finally the Briggs and Stratton engine quit forever last year. So, I thought I'd repeat my luck and buy another John Deere JS20 with a 6.75 hp Briggs and Stratton. I went to Lowes, picked it up, took it home, read the Quick Start instructions, checked the oil, poured in the gas, added the gas "freshener", and started it on the first pull. I mowed two and one-half rounds in my back yard, heard a fierce clatter and found that the engine blew up. Totally frozen.

John Deere Credit has listed a contract that I am not signatory to on my credit report and also indicated is that the payment is delinquent. The contract was signed by Lance S. who was my ward over 20 years ago. I have helped Lance and his wife with some payments but because of a divorce, neither he nor his wife have made payments for the last few months. Lance has contacted John Deere Tractor to come and repossess the tractor. I did not co-sign for the tractor and in no way conveyed any intention to John Deere Credit that I would assume this debt.

We have the lt130 lawn tractor. The spindles keep wearing out and they supposedly upgraded to a greaseable spindle. This past summer we replaced the upgraded spindles 3 times. Our warranty runs out in March of next year, and they have informed us that we will be paying the cost of replacing these spindles everytime in the future. They will not replace their mistake with these spindles for free or offer to find a solution. The last time the spindles went bad, a pully also broke off and they replaced it with a different pully and installed it crooked.

I purchesed a John Deere STX-38 tractor. The hood is defective where the standoffs break ,the plastic hood drops down on the hot muffler. This is a fire hazzard. I have written John Deere twice telling them about the problem so they can fix it. I also requested that they send me a new hood where my hood is no longer usable. I was going to make my own safety changes to a new hood if they sent me a hood with no improvements.

I owned an older John Deere riding mower, I purchased it used so I don't know how old it was. I couldn't break it. Someone finally stole it. I was so satisfied that I rushed out and purchased a new STX 38 Hydro. 1st the mower started cutting on and off; it turned out that all but one of the bolts had fallen out and the motor was loose, the ground was attached to the last bolt. The plastic hood is breaking and falling appart. A new one will cost more than the mower is worth. The mower deck can't be adjusted to mow the lawn without leaving ridges.

Transmission on lawn tractor went bad after owning less than two years. John Deere won't make good.