John Deere Reviews
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About John Deere
- Easy to maintain and service
- Good cutting ability
- Frequent mechanical failures
- Poor customer service experience
John Deere Reviews
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Reviewed July 1, 2015
Purchased new 9-14. Has 33 hrs on the gator and it wouldn't move? I figured it was a tranny problem so I wanted to get it back to the dealer before the warranty ran out! Well apparently I was wrong! The belt housing for some reason has an opening and there was water. From what they told me I guess washing my gator too much caused the problem. $427.15!!! This machine has never seen mud trails! I used to drive my gold cart to the pond but decided I'd buy a gator? I wish I hadn't!
Reviewed June 27, 2015
I own a 2005 John Deere G110 purchased new from Home Depot. This tractor has the 25 hp Kohler engine, 42" snow blower, and 54" mowing deck. The tractor currently has over 620 hard hours of use. It gets used for mowing my lawn as well as neighborhood lawns. It has a bagger for leaves in the fall, and is used for snow removal duty in the winter with the 42" snowblower attachment. The snow blower attachment is a back saver and I have used (borderline abused) it with 3 feet of snow and it worked awesome. I see a few negative reviews on Home Depot purchased machines here and the key is maintenance. I had never owned a Deere before this and I must say it is the best machine I've owned. Maintenance parts like belts, blades, and other items are widely available. I keep the oil changed, blades sharpened, and stabilizer in the fuel and it starts every single time and runs flawless. I hope to have this machine for many years to come.
Reviewed June 23, 2015
My D120 John Deere lawnmower is just over 3 years old (bought Mar 2012). It is stored in a shed, so it's protected when not in use. My aunt was graciously mowing my grass on 6/19/15, when she ran out of gas. She turned off the mower, leaving in the backyard, while she went to buy gas. When she returned 15 minutes later, the fire dept. was already on site; witnesses said the mower burst into flames and then exploded. There is very little left that isn't metal. The heat scorched a huge circle around it, as well as two large trees.
John Deere's response, after determining that no one was hurt, was "I don't know if anyone will call you back. But if you want to mail a picture to the legal address, you can do that. But I can't give you a phone number. Oh, and I don't know if they will contact you either." Guess I won't be recommending John Deere anymore!
Reviewed June 17, 2015
Lawn mower purchased in April 2015. I cut lawn 3 times and the motor started knocking. I was told that I could not get it checked until July 1, 2015.
Reviewed June 16, 2015
Bought new transfer pump. Put it on tractor - didn't fix problem. Overhauled injection unit. Didn't fix problem. Took old transfer pump - had it overhauled. Put it on - problem solved. Dealership won't refund my money because I don't have the box pump came in even though pump is faulty. I am out 400 on pump and 1700 on injection overhaul. Main headquarters don't care how individual dealers do refunds or customer service. Sorry way to treat farmers who have used John Deere for 60 years.
Reviewed June 16, 2015
The new transfer pump didn't fix tractor. Had fuel injection unit overhauled. Didn't fix problem. I had old transfer pump overhauled. Put it on and problems solved. Dealership won't take new pump back without original box. I didn't keep it so I'm out nearly 400 for pump that doesn't work and 1700 to overhaul injection unit. Called headquarters and they don't care what dealers do about refunds. Pretty sorry warranty on their parts and customer service.
Reviewed June 16, 2015
My girlfriend bought me a Z720a March 27, 2012 as a birthday present. I am grateful and thankful for her generosity in buying the mower, but I'm also disgusted with the mower and JD inability to fix the problem or at least make it right!!! This piece of junk started snapping deck belts a year ago ($127.00) each, a total of 6 over the last year. Now that the so-called warranty has expired they want to charge me an astronomical price to work on it when they didn't fix the problem under the warranty. I would highly recommend that you do not want to buy this mower or anything else from JOHN DEERE.
Reviewed June 13, 2015
I bought a John Deere D105 and have 60 hours on it. I have many hills to mow and after 60 hours it will not go up hills. The wheels will not spin. Appears the transmission is already failing.
Reviewed June 5, 2015
I bought a new 2015 D140 Lawn tractor on June 3 2015. Today's date is June 4 2015 and reason I am writing this post the tractor Stalls when pto is engaged so I can't cut grass, nowhere in troubleshooting does it tell me how to fix this. I called both john deere customer support and they can't help. I called the dealer and they tell me to put the 700 pound tractor back on my Truck and drive to city one and half hour drive then pay them to look at my new Jd. Don't ask about warranty there is none. I am on my own with this Jd tractor with less than 15 minutes on motor. Help someone and everyone thinking Of buying Jd don't. It's not worth the stress.
Reviewed May 29, 2015
Purchased a D120 ride on mower from Home Depot 2 yrs ago on May 5. Just found out the head gasket was gone. Told to take it to John Deere dealership. Took it and they told us we were lucky to have gotten 72 hrs. Out of our machine most are only getting 60 hrs. before head gasket goes. Called John Deere head office and they told us no problem with the machines. It was that these dealerships do not like for consumers to purchase John Deere products from Home Depots or Lowe's. So now I am left with a machine that I don't know if I will get 200 hrs. (Quote from the dealership in Sussex New Brunswick.)
Reviewed May 28, 2015
Purchased the mower in 2006. Started throwing or breaking the belt on the 48" deck very soon. My son would have to come out, drop the deck and replace the belt. First time into dealership in '08. New pulley, new belt that time. (The belts are now 41.00). I have purchased many belts over these summers and waited until someone could put it on for me.
Had to haul it in last fall, same problem. Got it back and used once before it threw it again. Called them to come get it that time. Never used again because it was winter by then. I have mowed 9 times this spring and it has already thrown the belt twice. It is back at the dealer again. Usually costs between $200 and $300. Such a lemon. Just a bad design on the deck. They ask me questions trying to insinuate that it is my fault. I never mow wet grass or tall grass and my lawn is flat. I am a 79 year old female. I am gentle on this machine. Give me a break!
Reviewed May 26, 2015
Purchased a John Deere XUV 550 and have had continual problems with the shifting. Has been at the JD shop for more hours than I have been on the thing. Next to impossible to shift from any of the gears, if in low to high, reverse to low, etc. etc. Now I cannot use the vehicle, warranty is expired, a waste of money.
Reviewed May 25, 2015
John Deere lawn mower - The rear end overheats and will not go either forward or backward. Only have 400 hrs on this thing and they don't take it in, in trade. I was hoping they would back their products but no such luck. Just another big company putting the screws to the consumer.
Reviewed May 22, 2015
Just letting people know, after saving for years to buy a lawn tractor, I wanted the best I could afford, so I bought a 110. After about 3 summers (warranty up last summer) my girl hit a small buried rock and the engine just blew up. Because the warranty was up last year, the dealership and head office told me they wouldn't do anything to stand behind their product, and I would have to pay for the entire repair (pretty much what the machine cost). With the billions they make, as a customer, I am VERY disappointed with the product, and the lack of them standing behind what they sell. I guess it's back to pushing for me!
Reviewed May 20, 2015
We purchased a snow blower in March of 2013 used once in that season. Then we used it in 2014-2015. During this time we had to have a new chute rotation switch, which was covered by warranty. Then the warranty had just expired, and now it's either the gear box or an oil seal that is leaking. No longer happy with JD products.
Reviewed May 16, 2015
2010 LA105 42 inch deck. I noticed the paint was peeling so I had it powder coated for $125. Also, I replaced the blades with high lift blades and bought a blade leveling gauge for $10 to adjust the deck for perfectly even grass. This year a deck bracket broke off so I took it to a muffler shop that had a MIG welder to weld it back on for $65. Other than that it is a great mower and does a great job of mowing the 3 acre yard. It really is too small for a yard this large but it's been holding up very well.
Reviewed May 14, 2015
John Deere 110 lawn tractor purchased March 2012. 65 hours on engine. Engine broke beyond repair according to the dealer. Warranty only good for 2 years. Cost $1600.00 to replace. Zero help from John Deere Canada on any parts, labour or even buying another tractor. Recommend not buying John Deere and the company should change their slogan to something they stand behind.
Reviewed May 9, 2015
I bought a John Deere Z425 with a B&S 23 HP eng. After 10 hrs one of the coils had to be replaced, warranty to care of that. Now I am out of warranty and have only 16 hrs on eng. It would not start, mech charged 332.00 to replace carb. Eng will start with full choke then die, start again with full choke then die. Mech said he replaced fuel cutoff solenoid and still does same thing, says I now need new eng. I took mower back and gave him 332.00, what's up?
Reviewed May 3, 2015
I have a John Deere d110 and so far no problems with it and I have had it for almost 6 years. I would recommend it to anyone who asked. My d110 is powered by a Briggs and Stratton and it runs great. The only thing it needed was a new belt for the mower deck and new oil but that is only maintenance.
Reviewed May 2, 2015
When we purchased our 730 John Deere lawn mower from Sinclair John Deere in Ottumwa, Iowa, the salesman, with several years of experience, led us to believe we would be able to trade our unit in early the following year for a fair trade up price. When we went in this last January, the salesman no longer worked there. The company said the trade was to be the mower, with only 64 hours, plus $3500.00 to get the new mower. We have traded to a new mower other years with John Deere dealers in other towns, and it was never this high. We purchased this mower brand new from Sinclair with a sale price tag of over $11,000.00!
Apparently John Deere does not hold their resale value near as high as years past. With that trade, it costs us $50.00 per working hour to own this lawn mower! I should just have it hired out at that rate! It doesn't make for producing loyal customers. Signed - unhappy, used to be loyal, john Deere owner... unhappy John Deere.
Reviewed April 30, 2015
I purchased a John Deere riding mower 130. It now has 296 hours on it and I can not drive it for more than 30 minutes before the transmission starts getting sluggish. Eventually unable to climb small hills or go in reverse at all. I always appreciated and respected John Deere products until now. This was the top of the line product everybody wanted. After researching my problem I have found many many other unhappy consumers with the same problem. I would expect a recall. Normally with this kind of issues a recall is necessary. John Deere says these are throw away transmissions. You spend 2,000 or more on a new mower. You would think you're getting a good product. I've lost all respect for John Deere and can't believe they are ok with their customers getting shafted on quality. I think a recall on any Tuff Torq transmission is required. How can this be done?
Reviewed April 17, 2015
The plastic throttle lever on my D 120 literally broke off in my hand. No warranty service in or near my area. Called to order another one and was told they don't make this part anymore and no replacement is available. Customer service was rude and dismissive and had me on hold for a total of 15 minutes. This is a cheap Chinese made product sold for an exorbitant price with nothing to justify it other than shiny green paint. Terrible product that dies before its time with no replacement parts available within a 2 year time span. The warranty is no good when it breaks. Worst customer service I have EVER encountered.
Reviewed April 17, 2015
I purchased said LA100 Riding Mower around July 5, 2007. The JD always ran well, cut well, and I kept in in our garage. I take care of maintenance and pick up limbs and trash on the lawn. If a person exercises basic safety concerns where cutting and performs routine maintenance the John Deere is an awesome mower. I sold the mower yesterday and it still was almost as good as new. I had owned three Riding mowers from a Sears, MTD, to a Troybilt and all were junk next to the JD. I have a man mow our yard now. I highly recommend the LA100 and the remarks from negative folks about it not being a JD is baloney.
Reviewed April 16, 2015
Purchased just at 6 years ago, JD LA145, NEW from Lowe's, serviced properly. Wouldn't start at year 4 just outside of warranty - cost a couple hundred to service. At 6 years we have less than 80 hours on the machine and won’t start. Told it will cost $1200 to replace the motor. It looks new but won’t run. I would not recommend this to anyone - we paid nearly $2500 for a mower that we have used very little and now it's worth very little. When it ran it was good, but replacing it entirely in 6 years is ridiculous. The specs indicated it should have been a mower we could have used for a long time.
Reviewed April 16, 2015
I am or at least considered myself a loyal John Deere guy. However since I purchased my John Deere LT 133 and knowing that buying green means buying quality then finding that after a few years of age the plastic hood breaks into pieces just by looking at it funny then finding there is no recall or accountability by JD at least offering owners a decent discount to purchase a replacement hood really leaves a bad taste in my mouth. Before the hood exploded on my LT133 I also purchased an LT155.
Both of these machines are garage kept. Deere wants $394.00 for a replacement top and bottom hood. I think that is just outrageous. What could possibly be the cost to make these parts? I work in customer service for a well known world company. If I told someone they had to purchase a part (even if only cosmetic) after spending the purchase price, knowing it's a defect we would not stay in business. When the plastic breaks it leaves sharp edges that someone could get hurt on it unless you just disregard the entire hood and run mower w/o hood. I would think that Deere could do better for their customers on this one.
Reviewed April 3, 2015
John Deere has closed several dealerships in east central and southeast Kansas with almost 10000 square miles having only one dealer. This dealer and the ones surrounding it usually have long delays in repair service. A year ago I signed my combine up for service in November and the dealership finally came for it in June and were only able to do enough to it be able to harvest wheat, and some was not done correctly. This is not a company who cares about you after they make a sale.
Reviewed March 31, 2015
I purchased the tractor new from Fredericksburg equipment in May 2012. It has less than 900 hours. It broke February 3, 2015. As of today it has not been fixed. Dealership claims they are short handed and I am luck they are working on it. Called Deere service line. Spoke to someone called ** 2 weeks ago in desperation. He says I need to speak to the field rep, but I can't have his number. He has to call me. 2 weeks and no call and no tractor. John Deere has a closed customer service so that you cannot make contact to anyone who can help and/or make a decision.
Reviewed March 22, 2015
I own a Deere G110 mower which I bought from a Home Depot store in early 2006. I've been very happy happy with it. I purchased the bagger attachment for it and it has worked well. The 25 HP, 2 cylinder Kohler was slow breaking in. Hard starting was the biggest issue I had during break-in. But, once the engine got through the break-in period it became much easier to start. It starts easily now. The mower does a very good job of cutting and leaves a yard looking very nice without leaving windrows as some of the older models did (the LT133 in particular) if you aren't bagging. It rides well in rough terrain. My biggest concern with Deere is of the consolidation of dealerships. I've noticed that when the smaller dealers are swallowed by the larger ones the quality of service goes down. It's still best to find a family-owned dealership for service and parts.
Reviewed March 21, 2015
I have a D140 John Deere with 145 Hr's. The transmission is already slipping. To repair will cost over $1000.00. It will not even make a good planter.
Reviewed March 15, 2015
I have a 4 year old John Deere L100 series lawn tractor I bought at lowe’s with only 34 hrs on it. I change the oil and do all the yearly maintenance by the book. Last fall the engine blew up. I contacted both Lowe’s and John Deere. Lowe’s could do nothing and jd refused to do anything because the warranty had expired. The engine only had 34 hrs. on it and they refused to help in any way. I took the mower to a certified repair center and was told with this model jd this problem was somewhat common. So I have a mower with only 34 hrs on it, produced by an american company we think we can trust, and now I need to come up with $900 to replace a defective engine. Thanks john deere. Guess I'll have to use the push mower this year. Be cautious buying jd.
Reviewed March 9, 2015
My tractor is a 1998, 5310 with 2100 hrs., always in the shed, small acreage, (12). This is the problem: small, inner instrument panel crack, it has grown into a spider web of cracks. Now I have moisture in the instrument cluster area of the dash, my hour meter has stopped working. I talked to the local Deere dealer. It is not a plug and play of instrument replacement. I have to take it to the dealer and have the installation and panel replacement in house. Minimum 500.00. In reviewing several online complaints it appears this is a very common problem in the 10 series. Can anyone share?
Reviewed Feb. 15, 2015
I read a lot about the L series mowers on here owned by people that obviously do not lubricate with grease, silicone, or change bearings or any other typical riding mower maintenance. My L 130 hums when my wife cuts the grass. I just keep it up for her. Stupid people won't sharpen a blade AND balance it. They won't wobble the spindles to check for dying bearings. They won’t grease the zerks. These are the most rudimentary machines. It is not hard to understand them, so I suggest YouTube and Google for suspected problems.
If I had a complaint it is that there is no tranny fluid drain on my L130. I recently replaced the seat which is vinyl coated foam and had started to split, and some grease caps on the front tires. The machine takes a beating from my wife, who bends the deck wheels, drives it into bushes and generally is too harsh with it. I have had the craftsman, Toro TimeCutter, and this JD L130 and it is as nice as any, but the deck design cuts better.
Reviewed Feb. 11, 2015
I have a 5203 John Deere with less than 700 hours, it's hard to start. JD says it needs $40000 worth of engine work. I always wanted a JD they are as per se the best. I am very disappointed with this tractor, and will probably never own another one.
Reviewed Feb. 10, 2015
Bought brand new 2014 John Deere 2025 from Trottiers in White River Jct. Vt. 8 months ago. Horrible service. Tractor has had numerous problems, worst being start up and running extremely rough. Dealer will not address this problem any further. I will never buy a John Deere again, in fact I will be taking a huge loss and trading it for a Kubota. Stay away from Trottiers, they are crooks!!! Look up 2025 JD cold start on YouTube.
Reviewed Feb. 3, 2015
The transmission on the LA 125 are junk. They soon develop a problem that relates to the motion of the mower. They leak oil from the axles, which causes the oil level to leak out. When this happens the mower will not move. John Deere will not warrant this tranny as I have been told. They will sell a new one for over $700.00 and a repair kit for over $500.00. I have been told by a local dealer that the transmission are not repairable but yet they offer a repair kit. I have been told that this is a cheaper model and if I want a better mower I need to purchase it from a John Deere Dealer instead of from Home Depot. If John Deere are going to put their name on this mower they need to put a better transmission on this mower.
Reviewed Feb. 3, 2015
I have had my John Deere LX176 for 23 years. I have replaced each belt once within the last couple years, including the snow blower. I just replaced the PTO switch for $18. This is all I have had to do in 23 years. Buy another John Deere someday?? ABSOLUTELY!! How can you beat this?!
Reviewed Jan. 30, 2015
Purchase tractor 11/2013 new off the lot. Wasn't told it was 2011 model till yesterday, so it was 2 years old to start. Battery died 2 days ago, battery warranty is 36 months. John Deere fails to honor warranty. Blames local dealership for charging travel time to diagnose charging system for which I won't agree to because a simple volt reading shows the tractor charging @13.5v. & the battery @ 11.8v. when not connected.
Also now that I know the tractor is over 3 years old that battery has lived it's life span. The last trouble call cost me $250 for warranty work. $250 was for what they call travel time. The part cost them $25, but the warranty cost me $250. That's BS. I can just bring the battery to them & they can load & specific gravity test which will tell them the condition of the battery. John Deere won't replace it even after talking with Scott from corporate.
Reviewed Dec. 23, 2014
I purchased a John Deere push mower from Lowes a couple of years ago. The mower is kept in a shed and away from the elements when not being used. It is also hosed down and dried off after each use. The deck has been rusting out at an alarming rate with large patches of paint peeling off. I contacted John Deere and was told to take it to one of their dealers, Central Equipment of Hammonton. I left it there and was told that they would be taking pictures of the deck and sending them to a John Deere representative.
After 2 weeks, I hadn't heard back and contacted Central. I was told that my claim had been denied and I could come pick up the mower. I asked for the name of the person they allegedly sent the photos to and was informed I could not have his name and they do not speak to customers. I was angry and wrote a letter to the president of John Deere, Samuel Allen. Apparently the culture of rudeness and unprofessionalism extends from the top on down and also to its affiliates such as Central Equipment of Hammonton.
I wasn't asking for a new mower, only a new deck that I would install. I asked to be contacted and haven't heard from them. John Deere products are overpriced and poor quality! The company also doesn't stand behind their equipment. I urge anyone looking for a higher end garden product to buy Cub Cadet or Toro. Next step for me is to find the names of the board of directors for John Deere!
Reviewed Dec. 13, 2014
The engine has to be replaced and it's costing me $2,800 to do that. I use it for my personal home and because it is out of warranty, even though it only has 582 hours on it, they will not help me at all. I have the oil and maintenance done on it every year. It has only used 60 hours every year. Their customer service is sad. No assistance for anything. The dealer which is where I purchased it from, D&G equipment, Highland MI already charged me $750 this year because of issues with engine. They could not help me out on this issue with John Deere. I don't think they even tried. Anyway they are installing a new engine which I had to purchase online because D&G wanted $3,400 for the engine from John Deere. John Deere advertises a lot and you can see why they overcharge for their substandard equipment. Next time I will not buy a John Deere.
Reviewed Dec. 13, 2014
This morning my John Deere 5310 just caught on fire and engulfed in flames in a matter of minutes. It had been sitting in my driveway for over a month. My jeep parked next to it etc., cars. It could have been a lot worse but the fire started on its own. I called the JD service department to see if they had ever heard of such a thing. He said "Any diesel motor can have a short and just burn." What? Anyone ever heard of this?
Reviewed Nov. 26, 2014
I bought a brand new JD x-300 lawn tractor in Nov, 2013. I use it to mow my yard, mostly. I have owned John Deere after John Deere over the years, so have been a loyal customer. I also purchased a show thrower. This October, not even one year later, the tractor spontaneously combusted after I had turned it off. Luckily it was sitting outside, my house would have burned down had I parked it inside. No help from JD. Their legal people sent me a letter that said "their fire inspection team had inspected my photos and determined it was not caused by manufacturer's defect." Seriously. Oh, they did offer me a $500 rebate on a new tractor and the local dealer "gave me his margin" of $500.
Reviewed Nov. 11, 2014
This is the 4th time the steering gears have to be replaced. I don't understand how a 'steel' gear can be stripped with that 'fan gear' they have. What a piece of crap. This is my post last year..."I have a LA130 that the steering has gone out on it 3 times. The mower is 5 years old and is driven on a level, fairly straight terrain. Been repaired twice, first time repaired mowed 2 times and put up in barn for winter. First time out in spring, steering went again. Repaired again, used last season and this season so far, today steering went out again (3rd time). John Deere should recall these machines and fix them right. Bought the name and reputation and the steering sucks." I have read online about a lot of problems, NO MORE JD HERE. John Deere just isn't John Deere anymore.
Reviewed Nov. 11, 2014
1986 JD 160 Lawn Tractor - I have had this machine since new. My neighbor and I bought tractors at the same time in 1986 and I went with a John Deere 160 and he chose a Craftsman. So far he has been through 3 Craftsman's and I still have my 160. Never any running issues, starts right up and runs smooth as silk. I use it in the summer for Mowing and Bagging. In the winter it's used on my long driveway for snowplowing. This machine has never let me down and if it ever does I'd be surprised. When it does come time to replace it, I'd buy and older John Deere. Not the plasticy junk they make today.
Reviewed Nov. 8, 2014
The starting problem has been continuous for the past 2 months in spite of four service visits from our dealer (Trottier in White River Junction, VT). The last time I operated the tractor the engine ran rough and smoked more than it should. The tractor is still under warranty and has only 96 hours of operating time on it. Rather than fix the tractor properly, I'm concerned the dealer is waiting for the warranty to run out. This is my second Deere tractor and it has given me problems from the very beginning. I have many years experience with tractors and this one seems to be a lemon.
Reviewed Nov. 5, 2014
On September 10, 2011 I purchased a D110 and a 3yr 300 Hour service plan. Each year I had the place where I purchased the tractor service it. Not once over that time was anything wrong or found to need replacement. On or about October 18th this year, while cutting the lawn and picking up leaves the tractor stopped working. I had less than 100 hours on this tractor, only to find out the engine was blown. To say I was shocked is an understatement. To find out it would cost $1300.00 to repair was even more of a shock. I am debating if I should keep this or since it has Zero hours on it sell it and buy something else. I still can't believe it and all the company and the place where I purchased it can say is "Sorry you're disappointed."
Reviewed Oct. 27, 2014
First of all, quite a bit of paint is peeling off the deck. We've only had this for 3 years. Now it's smoking and making a loud noise and vibration like crazy. I think it might be the drive belt but they'll charge me an arm and a leg to fix (the part only cost about $18.00). No, I would not recommend a LA115 Hydro-static John Deere Riding Lawn Mower.
Reviewed Oct. 11, 2014
I bought a D125 lawn tractor April 2014 - has 13.7 used hours on it. Performed 8 hour required interval maintenance. Used on JD parts and lubricants. Oct 2014, does not run. Will crank and crank. Have checked everything I can, have contacted JD customer service support on website. No help, now got to take it to a local dealer. There is no quality engineer I can talk to, there is no way for me to find the manufacturer, there is no source I can speak with in the design area to help me figure out if it is technical or not. I spent $2k of my hard earned money and JD could care less........I think it may be a fuel injector or carb issue but not certain without an expert. BTW the dealers in my area get the convenience of working Mon - Fri 9 - 6pm so forget talking to someone on a Sat or Sun. Just perfect
Reviewed Oct. 10, 2014
I bought a used x320 with 60 hours from my local John Deere dealership. It worked perfectly until hour 177, then the transmission had an immediate catastrophic failure. I brought back to the dealer and they agreed, it was broken. Their only solution was to replace the whole transaxle at a cost of over $1200. After I complained about the failure with so few hours, they offered to help with the repairs and brought the estimate down to $1030. Instead of paying John Deere, I bought a motor shaft for the transmission, from Tuff Torq for $14.01. I replaced the shaft and now it works again. I would have given 1 star, except that the dealer did try to help.
Reviewed Oct. 8, 2014
I purchased a LA175 for $3300 just over 3 years ago. At 50 hours it quit running. I took it in and they had to replace the stater, the spindles, and the bushings. Kinda surprised me at 50 hours when I mow less than 1/2 an acre of flat ground. So now at 96 hours the mower stopped running. I called the local John Deere dealer Meade Tractor and asked what they charge for a diagnosis. I was told $78. I thought about this more and called John Deere and they said to take it in for the diagnosis and call them back. Diagnosis is faulty needle valve. I was told the repair would be $300 est. So they called today and said they had my mower ready and luckily they found an old needle valve to fit it and all I owed was $300. I tried to tell this girl that I disputed this and what I was told a new carburetor for $300. Her response is "oh well, it is what it is". Never ever will I buy anything John Deere makes.
Reviewed Oct. 3, 2014
I have owned a $3000.00 + John Deere LT 180 for about 9 years, at which the transmission just failed and was told by the dealer the repair cost would be about $1000.00. Ouch! Before I owned a $800 MTD that lasted 10 years and sold it for $300.00, I thought I would buy my last mower as one that would last 20 years. Thought John Deere was quality. Called John Deere to see if there was any relief to this outrageous cost. A car transmission cost about the same and this is just a mower. Mow about 1 acre and do not pull anything. No help! I do not mind paying a repair cost since the mower is 10 years old. But $1000.00! Last John Deere I'll every buy!!!
Reviewed Sept. 28, 2014
We bought a brand new expensive Z425 EZTRAK 54-inch new mower from John Deere and after 107 hours of mowing a tiny flat lawn, the connecting rod and crank shaft broke and there is a hole in the side of the engine. I am very disappointed in the John Deere product and even more disappointed in the almost $1600 bill to repair the mower. This will definitely be our last John Deere mower. Imagine a car engine failing after 107 hours! Wow. We could have bought a new mower (not a John Deere) for $1600 and I am very sure it would function for more than 107 hours. Our old Ariens mower mowed a much larger lawn than this for many, many years and never gave us any problems. It makes the John Deere mower look pathetic. Of course the John Deere mower is PATHETIC. DON'T GET SEDUCED BY MACHINERY THAT IS PAINTED GREEN. OUR MOWER RUNS LIKE A CRIPPLED DEER.
Reviewed Sept. 19, 2014
I have been experiencing this problem for about 2 years. 5 trips to the dealer, purchased 2 starters, new gas cap, new hoses. Dealer charged me several hundreds of dollars and fails to solve the problem. Each time I bring the mower in I go to the back of the line about a two week turn around. This summer the mower spent so much time at the shop I had to purchase another mower to keep my grass cut. I presently have a bill for $250 for repairs that didn't solve the problem.
Reviewed Sept. 18, 2014
GX20497 Arm broke into by the threaded end--dropping the deck. If the blades been engaged this could have caused bodily injury. Five hundred and fifty dollars spent on parts with only 190 hours on mower. Three spindles, idlers, gears and bushings had to be replaced.
Reviewed Sept. 16, 2014
The seats on John Deere Tractors are made too cheap. You would think they would have fixed the problem by now and make the seats out of better material. My seat is now nothing but duct tape. The cheap plastic splits and continues to get worse the longer you use it. The back Part of my seat even fell off! Why has this problem not been fixed by now?
Reviewed Sept. 13, 2014
John Deere 100 series lawn tractors - The problem is they put cheap rear ends in them and after paying over 2500.00 for this tractor the rear axle in all these tractor are failing after 250-300 hrs on them. John Deere WON'T replace them and you have to fork out 1200 to have a new one installed.
Reviewed Sept. 12, 2014
I will never own another John Deere lawn mower. I have a LA165 with less than 170hrs that needs a new rear end. A $700.00 repair cost. Nobody at John Deere cares. Made several phone calls to the dealer and directly to John Deere. I should have just bought a cheap mower but I got caught up in the John Deere quality store. Man was I a sucker.
Reviewed Sept. 7, 2014
First of all I have a problem with the steering set up. The steering gears wear out yearly, the idler pulleys are constantly going bad, the paint on the mower gets a little scratch in it and begins to peel because of water getting behind the paint and begins to rust causing the paint to peel. I always thought John Deere was suppose to be the best, well so much for that idea. I think they would last and look better if you didn't use it. I have had mine since 2008 and have had nothing but trouble. The whole steering set-up needs to be redesigned, there should be grease fittings on all pulleys and idlers. Of course this is a way John Deere makes money, selling parts. Well I hope they enjoy it because this will be my last one.
Reviewed Sept. 6, 2014
Bought a d105 from Home Depot in Regina Sk on Fri. The same day after doing the necessary adjustments according to the manual and adding fuel, it was started. The engine ran fine and smooth even at max throttle. Have about 1.5 acres to mow. When the mowing blades were engaged, the tractor shook and vibrated badly, at low throttle or max throttle. Checked blades for looseness etc., could not find anything. Cut some grass and the vibration was even worse. Now remember this machine is less than 12 hrs old from brand new. Phoned a John Deere dealer about the problem and he suggested that I return the machine and exchange it for another one, may have gotten a lemon. Phoned Home Depot and they agreed it may be a lemon and to come in and exchange it for another. I will do that tomorrow and see how that one works. Anyone else have a similar problem?
Reviewed Aug. 27, 2014
My X520 water-cooled mower has 450 hrs, and the head gasket blew, causing the head to crack. They think the thermostat failed, causing the problem. I spent $6K on this, had less than 5 yrs and 450 hours. I bought it because it should last. The repair was $1K. John Deere would only give me 10% off parts and labor. I do not think I would ever spend the extra $$ (almost 2X other brands) on a Deere if they will not stand behind it. I could buy 2-3 cheaper models every 5 years or so... I AM VERY DISAPPOINTED IN JOHN DEERE.
Reviewed Aug. 24, 2014
Deere L120 - Trans axle failure at 220 hours. $700 for new. Do not buy a John Deere. Unit was purchased from John Deere implement dealer. Tractor is junk. Expensive junk, but still junk.
Reviewed Aug. 16, 2014
John Deere model Z915B - I purchased the zero turn mower new in March of 2014 from Builders and Sharpening in Cherokee, Iowa. From day one the right front wheel doesn't touch the ground at least 75% of the time when mowing. I called the dealer immediately when I operated it the first time and complained and all they said is they never heard of anything like that. I complained a second time and told me that I should bring it in and they would look at it and I asked if that would be covered by warranty and they said no they would have to charge me shop time to figure out what was wrong. I told them it wasn't going to happen!
The third time I called, the service manager told me that if I wouldn't bring it in so they could charge me for something that should have been a warranty item, that I was going to need to shim the frame to bring that front wheel down. Apparently, he doesn't know the mowers well. The holes on the frame need to match the holes on castings and I wasn't about to drill anything out to un-match what the factory had done. The mower has 70 hours on it and whenever I mow, I have a hump pattern on my lawn.
Reviewed Aug. 13, 2014
John Deere LA175 Riding Mower - This mower was purchased several years ago based upon the John Deere Name. Since this mower was purchased, it has been one problem after another. First, the throttle has had to be replaced twice, and it still does not work right. The problem is when the handle is pushed wide open to cut lawn, the handle creeps down and will not stay in fast idle. Second problem is the steering rod/shaft, the steering wheel would not turn the front wheels. The mower was taken to the local John Deere Dealer to be repaired (over $250.00) about a year ago, AND the same problem is starting to happen again.
Third problem, I have has to replace (2) spindles also. Fourth problem, the deck paint has been coming off for over two years. I have a HUSKY from Tractor Supply that is over 11 yrs old and have had to only replace (1) drive belt, and the paint and mower runs great, and is my go to when the John Deere breaks, which is almost always... I feel and now know that the John Deere only wants a sale and will not help fix/replace any parts or labor once you take the mower home, because they say that these problems are general wear and not cover by warranty.
Reviewed Aug. 7, 2014
My first JD lawn tractor was an LT155 that I bought new from my local JD dealer. I had it for many years and the only problem was with the hood which cracked and then broke. The hood damage was probably due to my not being more careful mowing around trees and other obstructions. Other than that no significant problems during the entire time of ownership. When I got rid of it and bought my X300 from the same local dealership, I gave the LT155 to my sister and it is still going strong for her. I have had my X300 for a good many years now and have over 800 hours on it and it has not been to the dealer for repair until now. The steering wheel on it suddenly locked up and it is very difficult to make turns. I can't say much about this after all having over 800 hours on it with no repair is really amazing. I am going to take it to the dealership this morning for the repair. I do regular service on the mower and always use only genuine JD oil, filters, parts, etc. I am very well pleased with the JD lawn tractors I have bought and with my local dealership.
Reviewed Aug. 2, 2014
I bought my L135 JD special edition in 2009 for approx. 2000. Was told a great buy and would get a trailer free. The first time I used the trailer, the wheel fell off. No "E" clip, and saw it was not drilled to a grease fitting. I ask for a new Hub, so they drilled a new on install a yerk and charged me 45.00 - Really. Within 6 months, the battery went dead, again 49.00. The blades do not cut evenly, so I made sure the tires are inflated correctly, so now I have to go over the same spot 2-times. It’s like mowing with a 21 inch mower. It doesn't mulch, it just blows leaves and debris all over the place. The piece of junk has less than 55 hours. I am happy I kept my 1987 Snapper 33 inch LT12. It mows and mulches perfectly. DON’T buy a JD, it really is junk!!! You will spend tons of money renting a trailer, and spend money to fit it and it not run or cut anyway.
Reviewed Aug. 1, 2014
Seems to me the real problem was purchasing these mowers from Home Depot and Lowe's. These are not "real" John Deere mowers. I purchased a 717A zero turn mower from a dealer 10 yrs ago and have never had any problems with it.
Reviewed July 21, 2014
When the diaphragm in the fuel pump fails, which they occasionally do, the vent hole in the pump sprays gasoline all over the muffler and muffler baffle. There are numerous accounts of the tractors catching on fire completely destroying the tractor. I am handicapped and use my tractor for getting around my property. I am not able to get on or off the tractor very quickly and if mine had caught fire, I don't know what may have happened. The worst part is that my grandson(s) sometimes drive my tractor around the property and also may have gotten injured. John Deere offers no call back, no apologies, nor even answers emails regarding this incredibly unsafe design. I understand that this situation exists on other models as well.
Reviewed July 18, 2014
I have a John Deere LA120 riding mower. The transaxle needs replacing after only 300 hours. The cost is almost as much as a new machine, therefore mine might as well be junked. I strongly suggest no one buying a John Deere product.
Reviewed July 12, 2014
I bought a toy John Deere tractor the other day and one of the wheels is too loose. I wish I could get a refund for that piece of junk. I am very disappointed in John Deere because they will not take it back and give me a new one. John Deere outta be a shame that themselves for making something like that. I will never buy John Deere again, they suck badly. I also have a John Deere hat and it is fading because I wear it everyday and John Deere wont do anything about that either. I don't understand how a company like that can still be in business after treating people like crap. They should rot in hell. I also bought the cheapest John Deere I can find for lawn mower and it is a piece of junk. I cannot believe how me spending so little means I get a junk. It has John Deere on it so it should be the best thing ever. You suck John Deere!
Reviewed July 9, 2014
Purchase a G110 54" lawn tractor from EASTEX FARM & HOME in Beaumont, Texas in 2004. The front wheel axles coming out of the front frame is bending where the vertical portion of the axle comes out of the front frame. Talked with the parts department and was told they had never seen this happen and the only thing they ever saw was the axle portion wearing out. They finally gave me a number for JOHN DEERE customer service due to local service and parts never seeing this problem before. I thought JOHN DEERE would at least be concerned. The service rep indicated this was not a problem of JOHN DEERE due to the lawn tractor being ten years old. Very dissatisfied with the attitude of customer service due to wanting to inform the DEERE CO. of a possible product problem but Sarah in Customer Service was not concerned with my attempt to inform them of a possible problem. I really think I will not buy a product that is so expensive and the company is not concerned what a customer's concerns are. NO MORE JOHN DEERE FOR ME...
Reviewed July 8, 2014
I bought my John Deere LA125 with the 20HP B&S Vanguard engine and Hydrostatic drive after an awesome experience owning a JD 111. That mower was almost indestructible. It was 30 years old when the blade spindle pulled through the deck. Naturally, I bought another John Deere, who wouldn't right? Well the paint started cracking and peeling away at the seat mounts and spring mounts for the seat and has continued to peel away in sheets. Then, last fall while cutting my grass for the last time that season, the mower quit pulling and I had leave it at the bottom of the hill. I had to pull it back to the carport, after placing the the trans in tow mode, of course. The TuffTouque trans in that mower only lasted 160 hrs.
Dealer was no help, they actually got defensive when I complained about the paint saying it was a residential grade mower and should have been washed and dried after each use and stored in an enclosed building when not in use. When I went to the dealer about the transmission, they told me the transmission was not serviceable and had to be replaced and John Deere would not fix it. Even after I told them about the many complaints I found about the trans being defective online, they were no help. The trans was $750 from the dealer just for the part! I found a new trans on eBay for $500 and replaced myself and working on the repaint now. I can make this thing last as long as the transmission keeps working but I won't replace it again and I won't buy another John Deere!
Reviewed July 5, 2014
I have a John Deere Lx266 with less than 300 hrs on it. The trans won't drive and the dealers all say it can only be replaced, not serviced. I grew up using JD equipment, but it seems that these days JD only cares about profits instead of pride and integrity! I and my extended family (around 180 people) have agreed to NEVER buy another JD product for our homes, businesses, or farms. Further, we will tell our friends and business associates just how much trouble we are having with our JD products! These pieces of JUNK have cost us THOUSANDS of dollars and we are considering trying to rally ALL the dissatisfied customers that we can contact into a CLASS-ACTION suit against John Deere. As for my LX266? It isn't worth fixing so I'm pulling it apart and junking it... WHERE IT BELONGS!!
Reviewed July 3, 2014
I bought a John Deere tractor from an older gentleman that was moving from New Hampshire to California. He bought the machine from a reputable dealer and it had 45 hours on it. He had all the records of the purchase and did a few oil changes himself. The machine is 3 years old and I have had it about 1.5 years. It now has 145 hours and I did two oil changes and changed the filters. The engine is I believe 22hp, 42 inch deck. I figured I have cut about 40 small lawns so far. I noticed the engine started burning oil three weeks ago. I brought it to a repair shop. They said the head gaskets are substandard and fail every 200 - 300 hours of operation. Cost to repair is between $150 and $200. This is very disappointing.
Reviewed June 18, 2014
Paid $1000.00 2 years ago and the transmission failed after 143 hours. John Deere is using the same transmission in several tractors and to replace it, the cost is over $600. JD has had many complaints but will do nothing.
Reviewed June 17, 2014
My LT190 has had serious oil leak fixed two years ago, and now with 420 hours, has serious transmission problems. A replacement transmission (based upon John Deere's website) is over $900 plus labor costs! Bad product and based upon other postings and research, this has been a common problem.
Reviewed June 7, 2014
LA 145 riding mower - Bought new in 2008, paint began coming off deck (no primer under paint) in one year. Dealer replaced deck (I paid labor) in 2011. This included new belt spindles and belt. Center spindle pulled through deck in 2013. Had to replace all three spindles, and pulleys in 2014. Both front wheel bushings wore completely out in 2014 even though lubed properly. Mower is at shop now having those replaced. Good engine and transmission... Poor quality parts on deck, steering and front wheels.
Reviewed June 3, 2014
I bought my John Deere riding tractor for around $3000.00 dollars just because I saved enough money and always wanted a nice tractor. (Didn't really need it) I had a 14 year old tractor that was still running and never missed a beat that I bought from Kmart for $900.00 when they were still around. (I gave it away after I bought my new tractor) this new tractor I bought five years ago and every year it goes to the shop because it won't start. It is five years old and has 30 hrs on it. Every year when the repair shop gets it running I may mow one time with it because winter is setting in. It's in the shop right now. Now they are charging me $300.00 to fix it.
Reviewed May 31, 2014
Dealer's shop failed to set up mower correctly. Shafter connecting deck to PTO is too short or deck is incorrectly linked to tractor. I found this myself but paid "mechanic" apparently wasn't trained to make sure PTO latch was actually latched. Did reach salesman but since dealership is closed for the weekend, I own a $14000 shop decoration that is hanging from my chain hoist. Lucky for dealer that I could tell what was wrong... They couldn't.
Reviewed May 30, 2014
LA125 - These mowers are junk. Decks break, very difficult to change, the blades, height adjustment is a pain. MY engine blew up at 200 hours, but it also blew seals at 120 hours. Cuts unevenly, it is VERY loud. Not worth the powder to blow it up. They cost nearly $2000, but aren't worth fixing, Just JUNK.
Reviewed May 30, 2014
Our second John Deere mower just fell apart. The first one we had lasted about 7 years then it fell apart. We bought another one because the dealer convinced us and now five years has passed and it has required several repairs, but the most recent really upsets me - had to spend $396.34 to repair. I told my husband next time we go to Agway, Home Depot or Walmart and buy the one they have there.
My father had to buy a few over the years but the total mowers he had to repurchase from Agway cost less than two John Deeres. I thought that John Deere advertised how rugged and long lasting they are - not true! So disappointed. Just got it back after a repair from the dealer - really thinking we will be lucky if it lasts another year! So disappointed! I just want others to know - skip the John Deere and go with one that costs less.
Reviewed May 22, 2014
First Use - Difficult to backup - Back wheels lockup when backing up. Unresolved. First Use - Grass bagger does not pick up all grass - right side leaves a trail of grass. Unresolved. First Use - Hit a bump and the lever drops the setting to the lowest level - scalping grass - Unresolved. 2 months - Briggs & Stratton Engine hard to start and knocks (even with correct oil level. 3 months - Engine failed. John Deere disputed this as a warranty issue for 9 months. 10 months - John Deere replaced engine - no problem with engine 4 years later!
Reviewed May 14, 2014
I am writing to you about an issue that I have encountered with one of your riding mowers and your Customer Service Department. My family and I were avid John Deere customers. I purchased my third JD mower an L110 42 cut riding mover in 2006 as you can read on the attachment. I bought it from Cullens Equipment Co. (John Deere Dealer) in Dublin, GA. My issue is that your company is grossly misrepresenting the product by declaring that the transmission is a sealed unit. As you can see in the attachment, I followed the manual to service the mower and when I had issues, the owners manual as well as 2 dealers informed me that it was a sealed unit and had to be replaced. That is the first of my issues.
After contacting Turf Torq, your transmission supplier, I wrote the letter to John Deere and was promptly contacted by Kimberly in your Customer Service Dept. She informed me that due to the fact that I did not go through a dealer that JD would not honor my claim. I explained that I did go to 2 dealers and that they had continued to say that it was a sealed unit and had to be replaced and there was nothing else they could do. She asked me for the names of the Reps at Turf Torq, which I did not have at the time. She never apologized for my problem and seemed to have very little concern that I was not satisfied.
I asked to speak to her Supervisor but she said there was no one else to talk to due to she was the Supervisor. This frustrated me and I vented to her while she remained silent. After asking if she still on the phone, she said yes and for me to have a nice day and hung up. As I tried to explain to Kimberly that I alone would have little to no impact on John Deere's business. But that it would be all of the people that I tell about the way I was treated that at some point would have an impact. It has already cost you one sale as my son bought a Gravely zero radius mower on Friday.
He owned a JD riding mower purchased from the same dealer that I bought from but would not buy from you due to the problems that I have had. As I am in the Customer Service business at Karastan a division of Mohawk Industries, I understand that you cannot completely satisfy every customer. What I do know that if you represent your products properly and treat your customers in a way that they do understand, that they are the reason that you are in business, that it goes a long way to having repeat customers. I would appreciate your prompt attention to this matter or point me to someone that can help me.
Reviewed May 7, 2014
On 04/02/14, I went to Red Bluff Home Depot to buy the mower I had decided upon. A D140. I knew what I wanted. I was sold a mower with a known defect, and I feel they hoped I wouldn't notice. When I called the following day, they (HD) said, "Oh yeah, you got that one?" So I got to make another trip down there to exchange the hood of my "new" mower. Had they mentioned the day I bought my "new" mower that the next day began a "Buy a mower, get a trailer!" sale, I probably would have waited till the next day to buy. Of course they chose not to. But to sell me a known to be defective mower, the day before they were going to offer an enticement, hoping I wouldn't notice is unforgivable. I complained to HD, got a callback from somebody that didn't even care enough to find out what the problem was! I will say one last time that $2256.46 may not be a big deal to JD/HD but it is to me. I won't be back to either.
Reviewed May 6, 2014
I have had a John Deere LA140 for about 6 yrs now and every year I have had to replace the steering gear and sector. Also have had to replace the wheel bearings on the right front. The PTO went out after only mowing five times with it. Never again.
Reviewed April 26, 2014
J Deere X300. When opening hood, it cracked - in the hand area.
Reviewed April 24, 2014
We purchased a new Z425 Zero turn mower in July of 2012. At time of purchase, we inquired about the extended warranty and were told by the dealer that it could be purchased anytime within the two-year warranty period. We contacted the dealer yesterday with the intention of purchasing the extended warranty and found out that they are no longer in business. We have found that this is not uncommon for John Deere in FL. So then we contacted the next nearest dealer, some 80 miles away, in Fort Pierce to see if we could purchase the warranty from them.
We were advised that we should have purchased the warranty during the first 365 days. This was the first time we had heard this. However, we were then told that if the running hours were less than 120, the warranty could still be issued for $269. We have 90.6 hours so they said it could be done. The following day, they changed their mind and said they couldn't. They called the John Deere home office and everything changed. They were advised that under no circumstances could the extended warranty be purchased beyond the 365 days from the original purchase. Then the dealership said that we should have known when we signed a white piece of paper that informed us that we understood that the extended warranty was only available during the first 365 days after purchase.
This was news to us. We never saw such a paper and never signed anything like that. We are angry, feel like we have been mislead, and now we are getting the run-a-round. Where we purchased the mower is no longer in business, the next closest dealership is giving us the run-a-round, and now the John Deere home office refuses to make any exceptions to their hard fast rules, in spite of the misleading information of the dealership at the time of sale. This leaves a very bad taste in our mouth for the customer service of this company as well as the two dealerships. We are not happy customers!
Reviewed April 12, 2014
I have owned two John Deere lawn tractors STX38 and LT155 have no real complaint about the tractor itself. It's those darn cheap plastic hoods they put on them. Both tractors the hoods cracked up and fell off. That is just cheap for John Deere to do this to a good machine. My next mower will not be a John Deere just because of those cheap hoods they put on them. John Deere should have to recall all those hoods that crack and fall off. If you are going to keep the mower you buy for a while don't buy a John DEERE or you will be mowing without a hood.
Reviewed April 5, 2014
My GT242 lawn tractor has been the envy of the neighborhood for only 17 years m/l it's only been stuck in mud holes a few times, seldom mowed limbs larger than 2 inches thick, does not till blacktop worth a darn and is not much of a dirt mover. It is a pretty good mower and trailer puller. We have had to replace a couple belts and I had to buy 2 blades after 10 years of sharpening. Right now it's in repair for an oil leak in the engine.
Reviewed March 26, 2014
I just purchased a x730 with broom and soft cab, come to find out new year model and cab doesn't fit. Now have to buy hard cab with all the anti fog stuff at a $3k plus. If I didn't have such a bad taste from Husqvarna junk, I'd say the heck with it all. We get 12-40" of snow a year in ND, so forced to have something.
Reviewed March 4, 2014
The transmission on my John Deere LT190 is going out. A little over 400 hours on it. When I bought it the salesman told me I'd never have to worry about it. It was the biggest/best in the LT line, etc. Now it won't even ride my wife around the yard. It use to take me anywhere. Don't even try to push snow.
John Deere said replace it. $600+ not including labor. Turns out the transmission is not serviceable. Called Tuff Torq, the manufacturers of the transmission. Best they would do was refer me to some guy who sells an upgrade kit for $1900.00 on eBay, and Tuff Torq ships the transmission to me. I would at least expect them to tell me what I need to fix their problem. Is there a Class Action I can get involved with? I too paid a premium for the John Deere name. I too will not waste my money on a John Deere product.
Reviewed March 2, 2014
John Deere model 145, L145, LA145 - If you have a yard that is anything but "perfectly" LEVEL, do not buy a riding mower with a hydro-drive (forward and reverse speed pedals). These transaxles will not hold up on yards that are not level. These hydro transaxles will overheat and fail. Buy one with a manual transmission only. I like the convenience of just pushing pedals to go back or forward too but I now know better. I'm mad that John Deere didn't state the limitations of this mower.
I had to replace the transaxle and change the way I mow my yard and I'm not encouraged that the new $650 transaxle is any better than the old one or that it will hold up. If I had it to do over again, I would buy a cheap riding mower with a manual transmission since I can't afford an $8000 riding mower. If you must have a riding mower with a hydro-drive transaxle, expect to pay at least $8000 for one that will hold up on up and downhill grades.
Reviewed Feb. 26, 2014
I have bought two units from Lowes a lT110 and LT170 garden tractor. I have no power going forward or reverse. John Deere says it is my belts. I said "fine give me the belts and I will change them." 260 dollars later and I have the same problem. Now I am told that it is the transmission that I need to replace. Well I will be damn, now that I have two units with the same problem, now I am told the LT110 has the same transmission as the LT170 Garden Tractor. This is a big problem with me. I bought this 6000.00 dollar garden tractor so I would have some power using the snow blower that I bought, and the blade, and the seeder and the sprayer. Now I have nothing. Oh I am sorry for 2200.00 Hundred dollars, they will give me another transmission. YOU suck JOHN DEERE, I will never buy another unit, and I will tell everyone, that will listen to go some place else. John Deer does not back its Mowers or anything else for that matter. One other thing. LOwes. You sold it, you should be held to the same as John Deere. After all you made the profit from ripping me off. For just under 10,000.00 you lost a customer and all of my friends.
Reviewed Feb. 22, 2014
I purchased this John Deere lawn tractor Mod # 335 for $6200.00. Was told that this model was one of the better mowers on the market. 1st experienced a problem with the cheap plastic hood. I put it away for the first winter with 50 hours of use on the timer. When I took it out of my shop in the spring, I noticed that the hood had a crack that ran the entire length of the hood (Top of Hood). Called dealer and was told that the hood was not a warranty item, but if I wanted to purchase a new top hood section, it would cost me $188.00. I plastic welded the damaged one, then the bottom of the hood started cracking and pieces fell off.
I always look down when mowing so I don't run over parts that have fallen off. Then the bolts that hold the small plastic wheels on each side of the mower deck broke (Wheels that hold mower deck level). Installed brackets and wheels off of a Murray mower, no more level wheel problems, then the yellow plastic seal fell off of the seat frame. No way to fix this problem. Seat won't fit seat base anymore. It was originally glued onto seat base with a clear caulk. I can't talk or deal with the local dealer. They say that the problems with this mower are my problems and they are not a warranty item. Kubota here I come.
Reviewed Feb. 18, 2014
At 7.5 hours the snowblower drive shaft broke. Got a replacement shaft under warranty. This was 2 inches shorter and kept on separating. Checked into the parts catalog and the parts catalog shows one part number for the x738 accessories and a different part number under the 47" snowblower page. Further investigation shows that one is shorter than the other. I live in Northern Canada where there is a lot of snow and very cold weather (-30 F). My machine snowblower has been out of service for over a month. I am extremely unhappy.
Reviewed Feb. 16, 2014
Purchased John Deere LA -115 series with 42" Deck and hydrostatic transmission some years ago with only 40 hours on clock. Have replaced many blade sets and done all greasing and services when and as required. At 100 hours had to get deck mounting brackets re-welded. Now with 250 hours on clock recently had to rebuild mower deck as one of the blade spindles tore through the deck! Quoted over $500.00 for new bare deck!
Decided I would improve a poor original design and had local steel laser cutting company manufacture me a quantity of 2.5mm thick x 177mm diameter reinforcement plates. Had entire deck sandblasted then plates mig welded onto deck, cracked mounting brackets re-welded and strengthened, two new blade spindles and bolts fitted, etch primed and painted with genuine JD yellow paint.
Total cost to overhaul mower deck approx. $380.00 Australian. Maybe John Deere should weld reinforcement plates into new decks at production level as this seems to be a common problem! Also etch priming before final coat of paint would improve finish and stop paint from cracking and peeling off deck.
Reviewed Feb. 13, 2014
I bought a 2013 3320 with 300 cx loader and frontier pallet forks in December 2013. I need to lift pallets that weigh 1600 lbs. The dealer assured me it would do this. I tried to lift the pallets with the loader and it will not do it. I contacted the dealer and he could not understand why it would not lift the pallets. He said I was not running the engine at high enough rpm, but I am running it at the pto symbol on the tach. Then he said it will lift the pallets easily with the 3 point. So I had an adapter made for the 3 point that will accept the forks, and the 3 point struggles to lift 1000 lbs and makes a whining noise. I told the dealer and he said he would check into it and call me back. 3 weeks later he has never called, also never returned my calls two other times when the new tractor was low on hydraulic fluid and front axle fluid. I had to buy my own fluid because they did not check and fill the fluid levels before it left the dealership. Maybe I should have bought orange.
Reviewed Feb. 11, 2014
Purchased a JD x540 multi-terrain tractor w 48" mower deck and 47" snow blower. Mower deck has never been used, still brand new. Snow blower has worked flawlessly till this year. Bought in 2007 - 31-12-2007 so 6 yrs just used for snow, 35 hrs. Till this year, had to have a new belt and 2 new idler pulleys installed. Would have done it myself but wrong time of year. Now with snow I had above parts plus auger bearings replaced. Was told it needed a new gearbox. That's where the noise was coming from.
I couldn't believe it. 35 hrs and it needs a new gearbox? Are you freaking kidding me? What kind of scrap junk is their snow blower? Cost of gearbox is 950. New blower would be 1200 with my old one. Duh!!! Put new bearings in auger and changed oil in gearbox sounds ok so far. Now today with one pass to go in driveway the hydraulics for lift quit working. So now tomorrow begins the next chapter on snow blower repair. Stay tuned and be leery of their snow blowers!!!!!
Reviewed Feb. 10, 2014
2012 X-310 John Deere Lawn Tractor - This tractor has a very loud growl in the transmission/hydraulic system and high pitched vibration in the steering wheel. The dealer checked it out at 38 hrs. and said it is normal. I drove a new one and it was much quieter than mine! It now has 128 hrs. and seems to be getting louder. I haven't seen any other complaints online so I think I have something wrong with mine. I phoned Deere & Co. twice. They said to take it up with my dealer. I am VERY UNHAPPY! HELP! Where do I go from here?
Reviewed Jan. 30, 2014
John Deere X300 - Have had a year and exceeds expectations. No issue and the John Deere dealer has been exceptionally helpful with the purchase and maintenance of the tractor. Have some hills and had enough power. The Kawasaki motor has worked well pulling lots of loads of dirt. Had Sears garden tractor in past. Deere is far better built.
Reviewed Jan. 15, 2014
I bought the LA150 at Lowe's and bought the extended warranty. The steering mechanism has been replaced 3 times at about $500 each. It seems there is some design flaw that keeps causing this to fail every year to a year and a half. I bought based on their past reputation but won't be buying again because of the new reputation earned.
Reviewed Nov. 15, 2013
Bought it new at Riester and Schnell, Chilton, Wisconsin. H120 loader, ballast box, rear mount frontier SB 1148 snowblower. Ordered it with R4 tires on it. Ordered it on 06-29-2013. When they delivered it at end of July, tractor tires had burn marks on them, tractor had 11 hrs on it, there was scratches all over the tractor, spots rusted all over loader. I then contacted John Deere in Moline, Illinois. They told me the product is in top notch condition when it leaves the factory, but when truck driver delivers that's when damage occurs. Well, I'm a truck driver and I can assure you this unit was never painted properly or somebody used this machine and they tried to pawn it off on me. Dealership did give me another tractor, but will never get another Deere cause the paint and workmanship are not there, nothing like the website says and dealership sucks.
Reviewed Nov. 12, 2013
John Deere 4210 stopped starting. No signal going to the starter when the key is turned. Had it flat bedded to Greenline in Fredericksburg and they worked on it for three weeks. Told me that they had every tech in the place look at it and nobody can find the problem. Sometimes it starts, sometime it doesn't. Brought it back to me and it's been a green and yellow lawn ornament ever since. Received a bill for $800 - $300 to drive it around Virginia and $490 for 14.4 hours of failed diagnostics. Called them and told them that the tractor still doesn't run and the service manager laughed and offered to send a truck out and get it again and start a new ticket. Apparently, this is how this dealership makes their money. The owner should consider running for office with practices like this. The best part? When they returned my tractor to me the guy driving the truck failed to leave the key with me and had to come back out to drop my key off. Sure enough, I got billed for his time to return the key that he should have left in the first place.
Reviewed Nov. 3, 2013
This John Deere machine is only 6 years old with 480 hours on it and it only has to cut 1.5 acres of grass on a flat property. The transaxle has broken 3 times but the most persistent problem is the front steering. The front axle has broken 3 times and even when it is not broken it is impossible to maintain the front end alignment. The frame at the front where the axle attaches has cracked and the front axle is hanging at a crazy angle and when I mow the grass the front tires are gouging the grass because they point outwards at a crazy angle.
Calls and emails to John Deere go nowhere. They always say “take it to the dealer, they should be able to fix it” but they can't. The 2 dealers I have contacted in Ontario Green Tech Ag and Turf in Winchester and Deerhaven in Belleville are terribly arrogant. Calls to the John Deere head office go nowhere. NOBODY CARES. JOHN DEERE LAWN TRACTORS ARE GARBAGE AND THEY KNOW IT. They just do not care.
Reviewed Oct. 9, 2013
My riding lawnmower has been in numerous JD authorized repair shop all over Maryland and they will not replace this defective mower!!!!!! It spends more time at repair shops than at my property. These people at JD are WICKED!!!!!!!! I will NEVER buy or recommend a JD product to anyone. I will go to 7 On Your Side and let them air the issue.
Reviewed Oct. 8, 2013
I was about to buy an EZ645 JD machine and set about researching. I have a Best Green machine (It's built by Husqvarna) bought from a local store in France (like Lowe's) called Brico Marche. It's a run of the mill sit on lawn tractor but just not meaty enough for our 3 acres in France where we now live. I have to say that this relatively cheap machine has done better than most people here seem to have experienced.
Thank you to everyone here for your experience. While most of your comments appear US based, I have learnt a great deal about JD and I won't be buying one now. They have clearly been trading on a good name and are knocking out machines like everyone else, AYP, Husqvarna, etc. When you look online, you find many of these machines have the same part numbers. They are built to a price and badged. JD has been able to charge a premium, but it doesn't look like the quality of build can justify the price. Where I go from here, I am not sure!
Reviewed Sept. 29, 2013
On November 17, 2013 I purchased my first John Deere Lawnmower Model D110 from Lowes 2745 West Maple Road, Commerce Township, Michigan 48390. The tractor arrived by delivery with a dead battery and the left control bezel was not fastened to the frame, and the right cup holder was missing. Not only that, but the manual was written in 100% Spanish, not a single word of English. Are there no checks & balances between John Deer and its authorized dealers? This makes no sense??? P.S. I was going to go with the Husqvarna but decided on the John Deere.
Reviewed Sept. 28, 2013
My JD 6420 tractor never cranks because the battery is no good. The JD furnished radio comes on by itself so I took radio out and threw it away. Now there is a hole in the cab where radio once was. JD DID nothing to help nor DID the radio company, Audiovox. I heard music coming from somewhere early in the morning when I go to get in my truck and it was coming from this haunted tractor. JD as a company does not care about customers. They are only interested in merging all of their dealers together so they can get more control over retail customers. Kubota is a customer friendly and dealer friendly company and is kicking John Deere up one side and down the other. They will overtake Deere in the farm equipment market within 10 years as they already rule the small equipment market now. Even with Kubota eating their lunch, Deere is still as arrogant as ever. If you have John Deere stock, sell it while it is above $80 and invest elsewhere, possibly Kubota stock if available. PS: Don't buy the JD junk at Lowe's either.
Reviewed Sept. 23, 2013
Gee what a surprise! The top three things every John Deere owner in the world has complained about literally tens of thousands of times on every site on the internet showing up here too? I'll have to add this site to the list and send it to John Deere Corporate who claim they've never heard a single complaint about their hoods or their seats or their cheap mower deck spindle covers that were engineered to sit too close to the deck, trap debris and grit and cause premature secondary drive belt and spindle bearing failure. But why on earth would poor little innocent John Deere deny a universal and (IMHO) actionable design flaw in every tractor they build from their nasty, brutal and mean customers?
I wonder if it could be the only thing that is in their corporate interest...CASH? I wrote to JD and they told me to "...inquire about the problem with my dealer." I laughed till I almost ** my pants. The DEALER? You have to walk into a JD dealership with one hand protecting your wallet and the other holding a push broom to clear a path through the 30 tons of BS lying on the floor. John Deere doesn't care about customers... before or after their products go out of warranty. They see a customer as an ATM. That's right, they figure everybody that buys their products should be on their knees from day one worshiping the great God of Green and Yellow and tithing their income for the privilege of being torn a new one every time they need a pre-engineered-to-fail JD overpriced part. Which is why the gutless coward Nancy-boys at JD Corporate deflect every serious question they receive to their snake oil salesman dealers hoping to reap their 20% take for doing nothing.
John Deere hoods, seats, secondary belts and deck spindles fail prematurely on almost every tractor they sell because they are DESIGNED to fail. JD knows this, there are literally tens of thousands of documented cases and they will never do anything about it until the owners bring a class action suit against them. In the meantime, there are ways to "weld" the hood back together from the underside using a high heat setting on a decent electronic soldering iron. The method is on the internet but basically consists of temporarily tightly clamping or taping the hood crack together from the top (visible) portion of hood, then melting a furrow along the crack from the underside and folding each side back into the middle. You can then reinforce the weld by taking the hood off the tractor, sanding down the weld till its completely smooth, heating a piece of aircraft grade Plexiglas, dropping it onto the section of smooth hood that you want to reinforce, letting it "mold" to the exact shape, then epoxying it in place.
Sounds like a real PITA but it only costs about $10 as opposed to $300 and looks, well, better than a big missing chunk of green hood which is what you'll have eventually if you don't fix it. The seat has no fix besides the ubiquitous yellow duct tape, but I have heard of people using the flexible, clear pool liner repair kits with the molecular glue to seal the cracked areas before they get too big. Best solution for the spindle covers engineered to trap grit and debris and cause premature secondary belt and spindle failure is to just remove them and use your leaf blower after every mowing to blow them clear. Not all that safe, but it is effective if you are VERY careful to keep your feet off the deck and any pets or kids away from the mower when its operating...which should be a DUH anyway. Then keep the spindles well greased and you'll force most of the water and dirt out anyway.
It would behoove all JD owners to get an attorney to file a class action suit over the cracked hoods anyway. You would think with 25000+ photos and testimonials it would be a drop kick case to settle. Watch those SOBs at JD Corporate jump like a scalded pig when a 50000-person class action suit @ $500 each plus 33% attorney's fees hits their mailbox. I'm guessing that even though they ignore every customer they've ever had, a potential $35 MILLION heading out the door will catch their attention.
Reviewed Sept. 22, 2013
I purchased my John Deere 345 in 1996 to cut 11 acres (including fire ant mounds and rocks). Here it is in late 2013 now cutting 6 acres and while looking rough around the edges (hood held together by duck tape, guards gone off the 54" mowing deck, splits in the seat) with almost 1400 hours it is still running fine. Would I buy another John Deere, absolutely! I do take it in to get serviced every year and really never had a serious problem with it.
Reviewed Sept. 13, 2013
Seems like a lot of issues with John Deere products & service. Guess they don't make them like they used too! I'm a decent backyard mechanic, but don't want to spend my retirement time with a defective product. Mowing only 1 acre on the west coast only 3-4 times yearly with a slight incline. Comments appreciated.
Reviewed Sept. 12, 2013
I bought a John Deere Z235 in April, and a week ago, I ordered a bagger and dethatcher as accessories, which cost over $800 before taxes. When I got the bagger and tried to install it, I found it was missing the mounting brackets for the hitch, that the bagger attaches to. I contacted John Deere customer service, and explained the problem. They said they could ship the missing parts within 7-10 days. I said this was not acceptable and that I wanted the missing parts overnight shipped or at least USPS Priority Mailed. They said they could not do this. I then asked to speak with the supervisor and was told that they would call me back within 2-3 business days.
I have Never in my long life encountered such poor customer service attitude. If I could I would return the riding lawn mower, as it is I will be returning the $800 plus accessories. I would Not recommend John Deere to Anyone. I had thought I was buying into a quality product and company, only to find I had bought into a Giant, and inconsiderate company. There are way too many companies that offer better riding lawn mowers out there. I was swayed by the John Deere name, even though I had thought a Kohler motor would be preferable. All I can say is, be Very careful. This company cares Not one single bit about its customers.
Reviewed Sept. 11, 2013
My name is Mark ** and I purchased a used John Deere 455 garden tractor this past summer from Koenig Equipment in Germantown, Ohio. After mowing a couple of times, I started to notice that the steering just seemed to be getting more stiff when I went to make a turn. It seemed to be better once the blades were turned off, or when I pulled down on the second hydraulic lever. I bought a new filter and the recommended fluid for the transmission to ensure that this wasn't the problem. I changed the fluids and the problem was still present. Note that I had no leaks anywhere that showed up on my concrete floor of my barn, and I saw no leaks when I changed my fluid and filter.
I contacted J.D. Equipment in Wilmington, Ohio, who is the closest dealer to me and the one I have done most of my business with. I spoke to Bob ** (Service Manager) and told him about the steering problem and he said that they would come and get it and fix it. Tom (mechanic working on my 455) told me that he would have to replace the charge pump seal, and a valve was sticking. The mechanic (Tom) also told me that there was nothing wrong with my charge pump and that it looked good. Some other small seals were in there along with the labor. This bill was over $600.00. Tom told me that I could come and pick it up, and I believe the date was August 17 or 24, 2013. I got the tractor home and was not able to try and use it until that afternoon, when the store was already closed. After just a few minutes of mowing, the steering was the same and now I had hydraulic fluid leaking onto my barn floor that hadn't happened before.
I contacted the service manager (Bob) the next Monday and told him that they still had not fixed it and now it was leaking hydraulic oil from the rear end. The dealer came and got my mower. I later received a call from the mechanic (Tom) and he said that the charge pump blew a seal again and that he was going to have to replace that again, and then he said that my power steering valve was leaking and needed to be replaced ($455.00), and that my power steering cylinder was leaking a little. I didn't understand that because I had never seen any fluid on the mower deck or in front of the deck, or even around the steering cylinder. Parts and labor for this bill was over $800.00.
The dealer brought the mower back to my home (uncertain of the date) and when I attempted to use the mower, I had the same issues. I called the dealer again and they came and got it. I got a call from the mechanic (Tom) and he said that he had some good news and that he had some bad news. He said that the good news was that he finally found the problem. He said it was inside the transaxle where someone before had put a part in wrong casing, one part to score a brass plate that kept the shaft from sliding in and out. He said that the bad news was that the parts were expensive. Brass plate was $300.00 or so, shaft was over $200.00, and that the charge pump seal blew again and that he had to replace that.
This time I drove in to talk to the service manager and to the mechanic. I asked how we were going to resolve this issue and the service manager even told me that he wasn't sure. I discussed the issues where I felt that the mechanic (I was told with over 25 years of experience) was just throwing new parts at my mower hoping that it would work. I also said that I don't understand why they don't check to make sure that something is fixed prior to taking it back to the owner. Now the mechanic was saying that the power steering valve probably was good, so I told him to put my old one back on and he said okay. They even showed me what they said the problem was.
I was there talking to them for about an hour and when I left, I was under the impression that the dealership was going to pay for all of the labor and I was going to pay for the parts from all of these misdiagnosed issues. I even said, "So my bill will be around $1,000.00?" and the service manager (Bob) said yes, that he was sorry for all of this, and that they did not want to lose me as a customer. The mechanic himself also apologized and said that he would fix it right, now that he knows what is wrong with it.
I got a phone call from Bob (Service Manager) on Friday, September 6, 2013 saying that my tractor was done and that they were going to bring it out that afternoon. I said okay and we started to discuss billing. He said that I was going to have a final bill of just over $2,000.00. I told him that he said that they were going to take care of the labor and he said no, just for this last issue. I continued to disagree but told him to bring my mower back and I was told that it was all fixed. Well, I mowed with it on Sunday, September 8, 2013, and the power steering was okay, but I noticed that hydraulic oil was leaking so I had to stop. The power steering seems to be okay, but now I have a leak that I never had until after the dealership initially worked on it. Now after being charged over $2,000.00 my mower is still not fixed.
I was even told by the service manager and the mechanic that if they knew what the issue was prior to working on the mower, they could have fixed it. That is why I called them, for them to get my mower, properly identify the problem, fix it, and to make sure that it was fixed. This is not unreasonable. I attempted to contact the service manager (Bob) on Monday, September 9, 2013 but he refused to take my calls. I even had a parts person I know at the store to ask Bob to speak with me and Bob told him no and that I need to contact their corporate service manager (Mr. **) located in London, Ohio. I called and left a message for him to call me.
I contacted my attorney, Rich **, on September 9, 2013, and he said that it sounds to him like they now have the obligation to make things right after so many chances. I contacted John Deere Corporate Headquarters on September 9, 2013, to begin a complaint against J.D. Equipment. I spoke with a Melissa and then a Steve **. I called J. D. Equipment main service manager (Mr. **) on September 9, 2013, and he said that if it is something that they did wrong, that they would fix it, but if there is another issue, even if it's in the same place, that it was basically on me. I do not have a good feeling about the integrity of this dealer.
Based on the totality of the circumstances, the multiple misdiagnosed issues, the run up of costs, the multiple inconveniences, and the lack of making sure that my mower was indeed fixed, I feel that I should not be obligated to pay for at least half of all of these costs and that J. D. Equipment should be held responsible to properly fix my garden tractor. I feel that I deserve another apology from the dealership and all that I ask for is for them to make things right by fixing my tractor. If the mechanic (Tom) was unsure about properly fixing my mower, then he should have let someone know and then let another person that did know work on it.
Reviewed Sept. 11, 2013
I don't remember how long ago I bought my L130, but I bought it from dealer because they would deliver the 20 miles for free, whereas Lowe's would not deliver 5 miles w/o a $50 charge. Apparently a stroke of luck for me, from what I've read here. I'm rough on my Deere I'll admit, but so far no engine or transmission problems, (Knock on Wood). I mow about 1 1/4 acre with the front mostly level, with a wet corner. The back is flat near the house but rises about five feet to a flat but not level area about 1/4 acre. I have about 45 to 50 trees that I have to mow around. There is also a garage, shed, numerous gardens and plants, A dump truck, tractor, pickup, kids' play area, poles, stumps and about fifteen piles of fill dirt. Obviously an obstacle course, which is not always navigated successfully. I've snagged the deck, bumped the tires and slid into things when it's wet (Thank God for the bumper).
It early on began mowing unevenly and was especially bad on corners where it would miss and drop clumps of wet grass clippings from under the deck where it gathered. I've long since given up trying to "level" the deck and learned to mow effectively. The guide wheels on the deck are worn to a taper and have had their brackets straightened numerous times and reinforced twice, but still bend at grotesque angles (a design problem). My biggest complaint is with the steering. I noticed that the wheels toed out and made it difficult to steer and to hold straight line. In really tight turn, the wheels would lock jerking the steering wheel, and your arms with it, while the outside tire pushes sideways jerking you to stop. (It has even pushed the tire on the rim breaking the seal and deflating the tire. I also tore my rotator cuff and had surgery from one of those incidents.)
In attempts to cure this problem I adjusted the tie rods to the max, straightened and/or bent the flat parts on the spindles and still it would toe out after a while. Then last year while I was recovering from surgery, my wife was mowing when the cast iron front axle broke in half and nose-dived to an abrupt halt nearly throwing her over the front of the tractor. My physical therapy became replacing the axle and associated bolts, washers, clips, and while I was at it, the tie rods, the steering sector and pinion gear. That is all I could afford. It was hard work and more so, with the rotator cuff surgery so recent.
All well and good, new parts, everything greased, lubricated and tightened up I started the new mowing season. Two mowings later, the wheels toed out again. I shortened the new tie rods to the max. Two more mowings and toed out again. I cut an inch off of one of the tie rod adjusters and tightened that up. I mowed some more and hauled about ten to twelve trailer loads of fill dirt, mowed again and about half the way finished, rounded a corner and the left front wheel came off. I had never removed them from the spindles so it was not poorly executed reassembly. The little yellow soft plastic hub cover was thrown under the mower and shredded to nothingness. Lucky for me, I had purchased a set of clip rings and found one to replace the one that failed and I repaired that. While mowing two weeks ago and nearly finished the cast iron front axle broke in half AGAIN (!!!) nearly throwing me over the front of the tractor when it nose-dived to a sudden stop.
I see now that this is a common occurrence, among others. I'm long out of warranty so I guess it is on me to fix. But I will try to get something else to replace it before I have more problems. I'm thinking Cub Cadet, Kubota or Husqvarna.
Reviewed Sept. 10, 2013
I have rebuilt the steering gear assemblies on my lawn tractor 4 times in the approx 4 yrs I have owned it. Either the design is junk or the parts are substandard.
Reviewed Aug. 29, 2013
We bought a John Deere 757 with a 25hp Kawasaki engine new from East Coast Equipment in 2008. We had no problems until October 2012, when the mower had 342 hours. The motor had to be taken apart and cleaned at a cost of 900 dollars. They blamed it on poor maintenance even though we have not had a problem with any other component of the lawn mower. We greased the mower every time before use. Spark plugs, oil, and filters were replaced as suggested by the owners manual. In April of 2013, with 2 weeks (12 hours) on a brand new John Deere drive belt, the belt broke because the motor was so hot. The dipstick was stuck and could not be pulled out (with a rag because it was too hot to touch) due to the heat of the motor. We took it to East Coast Equipment, where we bought the mower and had the work done in October of 2012, and after a week with the mower in their shop, they said there was nothing wrong with it and put a new drive belt on.
Finally, in August 2013, with 402 hours, the motor died for good. East Coast Equipment and John Deere stated it was not their problem since the mower was out of warranty. Now on a mower with 402 hours on it, we are having to put a new motor in. The design of the motor was horrible, and Kawasaki and John Deere should be ashamed for such a poorly built product. I would encourage everyone to buy anything except John Deere when it comes to lawn mowers.
Reviewed Aug. 29, 2013
I will never buy another lawn mower from Lowe's again. The LA175 54" cut is basically a second from the same product sold at John Deere stores. I have nothing good to say about this LA175. Many repairs over the 5 years. I was told at the John Deere store that the machine I purchased was a downgrade from what they sold. If I were to buy another John Deere (not likely), I would pay the difference and go directly to John Deere store. I believe that a disclaimer should be issued at stores selling John Deere products that states that these mowers are a downgrade from the ones sold at John Deere stores.
Reviewed Aug. 19, 2013
Bought my L120 new at Home Depot around maybe 2005. First one I bought had a Kohler engine and it smoked like a freight train so they gave me another with a V Twin engine Briggs. Everything was good till 2011. Then the PTO got hot and stopped working. I bought another new one and put it on and a belt. Just last month that PTO got hot and noticed the smell of oil. So I pulled it around to the back of the house and shut it off. Suddenly it burst into flames and was on fire. I grabbed the water hose and put it out. Also my deck bearings were real noisy so I bought new deck spindles and a new PTO with a oil seal for the engine and blades and belts. Took it to the shop and had them fix everything but found out my leak was from the bottom engine gasket. Just got it back 2 days ago.
You always had to crank on it a while before the fuel would get to the engine and start since it was new. Wow! Now it cranks right up. Started today to give it a test run and mowed just a few rounds maybe of 5 minutes. When I shut it off it was smoking again from the new PTO and was running hot. I parked it and drove straight down and bought a new Gravely ZTHD 48 inch zero turn mower for around $5000 and it will be delivered this afternoon. I'm not putting anymore money in this piece of crap made by JD. I put everything new on to fix it and it still not right. I had a Toro I bought before I bought this JD that lasted 16 years with nothing but a couple new blades and belts. I'm through with JD and will never buy another.
Reviewed Aug. 16, 2013
We have a 2006, 125 automatic transmission John Deere that we use to cut grass and then we have a vacuum attachment to pick up leaves in the fall and spring. We have a leak in a seal, so we need to replace the seal, which would only cost a couple of dollars; however, John Deere makes you purchase an entire new transmission, almost $700! Unbelievable, when we purchased a John Deere we expected this equipment to last much longer than it did. When it is not in use, it is kept in the garage and we take care of the oil and belt changes when needed, but now we have to replace a transmission at $700 over a $2 part.... Wow John Deere.
Reviewed Aug. 14, 2013
I have a 420 John Deere with a 54 inch deck. I let my grass grow to 5" and mow 3 1/2" high. My mower deck is clean, blades are sharp, and I don't go fast. It will NOT stand up the grass and cut the grass that the front tires mash down. If you mow your grass 2 inches high, about any mower will do a decent job. I have talked to other John Deere owners who prize their lawns and they all have the same complaints. Personally, I think the problem is that the blades don't turn at the correct speed to suck the grass up. Needless to say, I will possibly never own another John Deere mower.
Reviewed Aug. 12, 2013
I have a LA130 that the steering has gone out on it 3 times. The mower is 5 years old and is driven on a level, fairly straight terrain. Been repaired twice, first time repaired mowed 2 times and put up in barn for winter. First time out in spring steering went again. Repaired again, used last season and this season so far, today steering went out again (3rd time). John Deere should recall these machines and fix them right. Bought the name and reputation and the steering sucks.
Reviewed Aug. 6, 2013
Received tractor scratched? Deere handed you a can of spray paint for a tractor you just paid thousands for and you told them "Thank you" and paid them? I think you would be happy if you cut your toe off and the doc handed you a Band Aid...Grow a pair and speak up when you're screwed...
I repair farm tractors and mowers and I love Deeres. They keep me in business. It doesn't matter what model you get either. I replace more rear-ends and front axles on Deere mowers than I do on cheap Walmart MTD mowers and the cost for parts are ridiculous. Honestly the days of mowers lasting ten+ yrs came to an end several yrs ago. Unless you spend well over $5k-$6k and even then you better do your research. I noticed this yrs ago and bought some old Case mowers that were in decent shape for myself. They just don't build any mowers like them today. You can repair all major parts not just replace them with another junk part that will fail just as fast.
I knew a farmer who had 4 new JD tractors. Not one would start after the third yr and he had to use his Masseys to work his feilds. Said he was glad he kept the Massey tractors and the Deeres will be sold when he can get parts to make them run. He sold them all too. Some of his Masseys were from the 60s. Now that is sad, folks.
Reviewed Aug. 1, 2013
I purchased a John Deere tractor model 5055E on 7th of May 2012. The tractor has insufficient power and excessive fuel consumption and unable to pull the implements which were being used by my earlier tractor John Deere 5310. Both the tractors gave same rated horse power. On my complaint to dealer Kiran Motors Patiala they sent an engineer. After half a dozen visits there is no change in the situation. I want the tractor to perform or to be replaced. Please someone help me in this.
Reviewed July 22, 2013
Need a new deck belt for my JD Z245 mower. Drove to or called every JD authorized dealer in my area... No belts are available in the vicinity.. during the height of mowing season. Had I known JD does not adequately support the distribution of their mower parts... I would not have purchased the mower. Every mower has consumable parts; JD does not support aftermarket suppliers and everyone claims JD is restrictive on what they can shelve in their store. Lowe's as a John Deere retailer displays less John Deere parts than any other mower they sell. The consequences are that every time I need a part (this is not my first time) I must either pay others to mow my yard until the parts come in or pay inflated handling charges if I order it online. Great mower but poor operational practices from John Deere... I would not recommend products from John Deere because of this.
Reviewed July 16, 2013
John Deere D100 - I bought this tractor new at Lowe's to use on my 1 acre mostly flat lot. It performed well for the first season. However the single pedal brake/clutch causes very jerky starts. Combined with a shift lever that only uses arrows on a pathway to mark gears, moving through the gears is akin to starting an old truck by getting it rolling and popping the clutch.The tires are very fragile and go flat anytime you hit anything with thorns, which we have plenty of where I live. After less than 10 hours operation, putting it in gear doesn't do anything. I thought it wasn't surprising that clutch/brake would need adjusting since it is so ambiguous about where the gears are. Unfortunately, the clutch is not adjustable.
I guess I'm just supposed to buy a new transmission when the clutch needs adjusting. This is very disappointing, since my older model with automatic transmission was adjustable. I got the manual transmission because I thought it would be sturdier for pulling a cart. Boy was I wrong.
Reviewed July 10, 2013
I bought an LA175 from Lowe’s assuming I had bought a “quality” machine. I was told by Lowe’s this was the machine I needed due to hills and grades on my property. The transmission was failing before the first mowing season was done. I have since installed a $1,600 transaxle upgrade kit which replaces the original transaxle. I did rebuild the original axle with factory parts, but it began failing after 10 more hours of use. This machine is 5 years old with exactly 102 hours on the meter. I paid almost $4,000 for it out the door at Lowe’s and have another $2,000 in it just to keep it moving.
Now, I need another $100 for front spindles that are worn out even though it was lubed at LEAST 4 times more than recommended. John Deere is after one thing - your hard earned money. They do not care about their name or reputation. Spend 1/2 again what the Big Box stores are asking and get a... anything!!! Not a Deere, Cub, Husqvarna, Troybilt. Do your homework and get a quality machine. JD or its minions are not the way to go.
Reviewed July 6, 2013
In '97, I bought my first JD. It was a 325 and it did the job well but I got the fever to go bigger. In '98, I bought a 425. What a work horse. I abused this tractor. I mow 6 of 50 acres. I have had some repairs in the last 2 years. I left this great machine out in the elements and it has suffered. The plastic got brittle and broke. It may not be pretty but it works great, 15 years in service. I just got the fever again and bought a 1025R diesel. Wow! Big difference, more power and 4-wheel drive. I have read some of these complaints and I think many of the problems are with not so good dealers. I am lucky we have a great one in the Plattsburgh, NY area. I can have a loaner if needed. They fix fast. Not these new lower priced models that don't hold up like the 15-year old models. You must take better care of them.
My only negative comment is that there are some rust spots on my new tractor which I addressed. I also bought a hood bar and when it came into the dealer, it was only shrink-wrapped and it was scratched. I received a can of spray paint. I was a little disappointed but overall, they take care of me. Don't lose faith in the product, that is only part. It's the dealer that makes the difference. Remember, the lowest price doesn't get you the best service.
Reviewed June 25, 2013
I purchased a John Deere D110 series lawn tractor. I used it 6 times and it broke. One of the motor mount bolts broke. I have an acre of lawn to cut - not really a lot. I decided to spend the extra money and buy a better brand name to save money in the long run, but boy was I wrong. Needless to say, I doubt I'll buy another one. And to add insult to injury, I called my local John Deere dealer to have it fixed under warranty, Z&M Ag and Turf in Collins, NY. They picked it up 3 weeks ago and I still don't have it back. My neighbor has been helping me out and cutting my lawn for me with his Troy Bilt mower that he paid about half of what I paid for my John Deere. Another unhappy John Deere customer.
Reviewed June 25, 2013
We purchased John Deere D130, 42" cut mower on 6/21/13, total cost $2,050.92. On closer inspection at home, we found considerable rust on the motor shaft, under the cooling/air fin, top engine housing, etc. The dealer traded for an identical D130 that had been stored inside. At home, after removing the top air fin for inspection, we found rust, rust and more rust. Even the engine housing was pitted from rust. The John Deere Customer Contact Center suggested we return the mower and visit a different dealer. We learned from numerous phone calls (locally and in 3 surrounding cities) that EVERY John Deere D130 had rust problems.
Contact #2 to John Deere Customer Center, I was told that only a supervisor would review our case and call back in approximately THREE (3) DAYS. Three days? Totally unacceptable! Their Operator's Manual says they have a "process to handle your questions or problems." They certainly do. The process is to stall the customer, delay contact with a representative that can authorize complaint resolutions, and say "I'm sorry" over and over and over. The repetitive apologies were as close as we got to "CUSTOMER SERVICE" throughout this process.
Anyone considering purchasing a John Deere D130 should request in-store removal of the air fin prior to purchase and check it well. Regarding the 3-day wait for a return call: Is John Deere so terribly understaffed or has the complaint volume increased to an unmanageable level? Either way, this is poor business practice. Terrible customer response and assistance are not conducive to growth in customer loyalty.
Reviewed June 21, 2013
I have a Deere D140 with less than 70 hours and have had 4 idler pulleys replaced. Two drive pulleys and a transmission replaced. I am scared to cut with it for fear it will break down again. I will never buy another JD product. The quality is not what it used to be.
Reviewed June 17, 2013
JD model 190 C is a piece of junk. After less than 8 years, I have had to replace the idler pulley on the mower deck. I also had one spindle replaced on the deck. The entire steering mechanism has been completely replaced and still steers like truck with manual steering. The whole clutch assembly has also been totally replaced. I do all my regular maintenance and oil and filter changes but that is all for nothing. I've been told these are considered throw away mowers after 10 years use and that seems like a bit of a stretch. I would not recommend these mowers and even the authorized dealer says they are badly engineered.
Reviewed June 16, 2013
In fairness, I want to write a follow up regarding our recent experience with a John Deere tractor purchase and break-down. After three tries, JD did locate the problem with our new tractor and it is up and running. Our issue is the first one of this nature with this tractor, so we are told. We’re still disappointed that we lost a week using a brand new tractor, but we’re content that it is working for now... We'll see!
Reviewed June 14, 2013
We purchased a 2013 JD 4106 less than 2 weeks ago. We had it delivered within a week. After only 3 hours of work, the tractor died. It took 2 days for JD service to come out and work on the tractor. After several hours, the mechanic thought it was the fuel solenoid. A couple of days later, apparently after trying that, it still did not run. It is now thought to be the wiring. Now, another 2-3 days and it will be worked on again. So far, we have owned the NEW tractor for 2 weeks and it has worked for 3 hours! JD has told us they will NOT replace the tractor. It is under warranty and they will fix it, but we cannot get a new tractor nor can we get our money back. After being a JD buyer for several pieces of equipment, we will never purchase another! So disappointed and turned off by John Deere!
Reviewed June 10, 2013
My complaint is with the John Deere L series (L120) lawn tractors with the K46 transmissions. My mower has 376 hrs and is on its second transmission and a third rebuild. The mower loses power when it heats up and eventually stops altogether. John Deere says, "Replace the trans for almost $1000 or upgrade for even more." I say, stop building junk and back your product. When I can, I'm buying something else. I guess you can't buy American anymore!
Reviewed June 10, 2013
102 Lawn Tractor, 5 speed Manual (170 hrs) - I live in Australia, and like most stories I have read on here, we all pretty much have the same problems no matter where you live. (1) Where do I start, the paint is all peeling off the main body and cutting deck. There is no primer under the top coat and it seems that when the paint peels off, there is rust under the top coat. (2) My lawn tractor has only done 170 hrs and the gearbox is making a crunching sound in 3rd and 4th gears, so it looks like I will have to get a new gearbox for it. It is 5 years old, and as I said, it has only done 170 hrs and the gearbox has gone, not good advertising for Deere. (3) The Cutting deck welded holders that hold the deck to the machine all broke because they were welded too lightly for the 42-inch cutting deck. I had to get them all re-welded properly like they should have been done in the first place.
All services have been carried out as per log book. If I had my time over, I would not buy a John Deere ever again.
Reviewed June 5, 2013
I have a 1998 John Deere F725 54" Front Mower that I absolutely love. I have always done the maintenance on this mower myself and have also abused the heck out of it. I have used the hydraulic blade deck lift to pick up the front of my boat trailer, utility trailer, and camper to move them out of the way so I could mow under them. I have used a tow strap to move cars around with it. I also have a 2" ball on the back that I have used to move a 2,200-lb flatbed trailer with a Chevrolet M1008 1 1/4ton military truck on it.
This year is the first year I have had any major issues with it. I lost spark on the left cylinder on the Kawasaki V-Twin. I replaced the pulser coil and it was back to 100%. I love having the blade deck on the front since I can nose it up under decks, fences, bushes, and anything else in someone’s yard that I may have to normally trim around or under. I can also use the lift to hold the blade deck up slightly while I nose it up to ditch banks, hills, uneven terrain, and to knock down tall brush.
This mower drives like a forklift with its rear steering. It's not a zero turn mower but with its offset deck, it only leaves about an 8" diameter patch of grass when you turn hard left which can easily be knocked out by backing up about a foot (with the reverse pedal) after completing your turn. The mower can even fit through a 48" gate even though the blade deck is 54" on mine. With the grass shoot up (or removed), you just enter the gate at an angle getting the left side of the deck in first then turn hard left, and the left side of the blade deck will just go around the post.
If they still made this mower today, I would recommend it to anyone looking to purchase the last mower they will ever need. If you can't afford a good John Deere, I would recommend you buy a Cub Cadet from Tractor Supply. I have used model LGT-1054 with a 54" deck, and it seemed to be well built and mowed great. It was very comfortable. I would just stay away from the cheap mowers from Lowe’s and Home Depot even though they may have the John Deere name on them. I would also stay away from zero turn mowers unless you like having to pull them out of the ditch often. Remember, a zero turn steers with its drive tires so if you get one wheel in slippery/soft terrain (like the ditch), your other wheel will just steer you toward the terrain that your other wheel has no traction in.
Reviewed June 4, 2013
An area dealer brought several of these defective tractors to an auction in Lebanon, WI. I tested it as much as I could before spending the $850.00 for this mower with 400hrs. Two mows later on a 1-acre lot, the mower stops rolling after 15minutes. After calls to the organizers of the auction telling them of this, they are not interested in looking up who the dealer was to help me contact them. (They may not have cared anyway.) My best advice is to not buy any used JD product at all. You cannot test enough to make sure you're not buying someone else's JD junk.
Reviewed May 30, 2013
I just got a call from JD dealer that my Z445 with ONLY 69 hours has to have the hydraulic pump replaced. It was making a vibrating noise when turning either way. It is OK when the engine is cold, but the noise comes once the engine warms up. I am really disappointed with JD product. Being out of warranty, it will cost me $1,600 to get it fixed. I paid $5,000 new. I will never buy a JD again.
Reviewed May 30, 2013
I purchased new from Home Depot in 2005. I had problems with PCV valve within first year, in for repairs and covered under warranty. Okay, but a hassle. I religiously changed and checked oil as recommended. In 2010, the motor seized. Service dept at local JD authorized dealer said the oil was low and seized because of lack of lubrication. Cost to replace motor is approx. $1,200, which is ridiculous. After looking into complaints about this specific model, it appears that the Briggs motor used in this model has been terrible and unreliable for many customers. Numerous reports of the same motor seizing from mechanics and professional lawn care people who were animate that regular maintenance was done.
As a product manager by profession, I understand the value of standing behind my product as well as knowing my product and all things related to my product. If I were John Deere, this would be a situation where there needs to be a support plan for people adversely affected by one of their products (even if no fault of JD - except for using a sub quality engine supplier B&S). Neither the dealer nor the company (JD) would do or offer any kind of explanation or support and this is unacceptable as a consumer. As a father of three young children and this being my first experience with JD, it is very clear that there will be generations of my family and friends who will NOT be John Deere/B&S customers. If you are considering buying a John Deere or Briggs & Stratton powered anything, please consider your alternatives. As a BIG company, John Deere has completely forgotten about who got them there.
Reviewed May 29, 2013
I bought this Mower from Lowe's in Ormond Beach, FL. I had Problems from the beginning - before the Warranty ran out, I was told to take it to the Port Orange, FL Service Center. The service manager was as RUDE as can be before and after I showed him the Plastic pieces that were broken. Then he wanted to charge me around $200 to fix the parts & for service fees. John Deere, you should be ASHAMED of your Quality. I would expect a FULL REFUND. The Drive doesn't work also & the power is terrible.
Reviewed May 24, 2013
I purchased three new John Deere lawn tractors during the last 20 years. The last one I purchased was an LT 16042C at a cost of close to $3,000. After spending $8,000 on lawn tractors, I considered myself a good customer. The LT 160042C blew smoke out of the exhaust when starting and would bog down at times. I visited the dealer on several occasions to report it. The dealer said all mowers do that now. It was hard for me to believe that but I trusted them, after all, it's a John Deere. About four years later, I received a Consumer Notice that said the HP of the engine on my tractor was overstated and that is was lower than advertised and that a class action lawsuit was being filed. I looked into it and it was 12HP instead of the 16HP listed in the specifications.
I went to local JD dealer where I purchased it and told them about the notice. This was likely the reason for smoking during start up and the bogging down. The dealer said JD stopped carrying that engine because of all the problems. They said my warranty had expired and that I would have to go to John Deere itself with my complaint. I forwarded my complaints to JD Headquarters which were: my tractor did not meet the JD Specifications given to me at purchase (16HP was specified) and it blew smoke during start up and bogged down at times. Someone named Joanne from JD called and said issues like this are handled at the dealer level. I got the runaround. So much for JD quality control, customer satisfaction and John Deere tractors.
Reviewed May 7, 2013
John Deere D140 burned to the ground in warranty. John Deere will not cover it and said it was probably dirty. It appears to be a fire that started around the coil. $2000 for this thing and it has 18.2 hours on it. Deere rep said it's my responsibility to prove the fire was their fault.
Reviewed May 6, 2013
John Deere LA120 - An absolutely worthless mower for hills. The transmission they put in this thing has no power. It will barely go up a gradual incline by itself. Forget pulling a small yard wagon. It's a good thing nothing runs like a Deere.
Reviewed May 5, 2013
I bought a 757 zero turn at 300 hours. I put my first head gasket on. Some 300 hours later, I put another head gasket on myself because I could not afford another $300 again. At 1,100 hours, I had to rebuild one side of the motor for $1200. It’s now at 1,300 hours, and it blew rodes again and needs a new head. John Deere says they can fix it if I buy a screen kit for $400 and pay for 2-hour labor. Why should I have to pay even more money to fix a manufacturer problem? Why did they not tell me this at 300 hrs when they put the first head gasket on. At $2,000 later in repairs alone, I’ve purchased a toro because my lawn care business could not be on hold for my John Deere to be fixed yet again. I’m wondering how they can get by with this. It sounds like everyone has the same problems with a John Deere product.
Reviewed April 30, 2013
My tractor only has 180 hours on it. Several days ago while cutting grass, I heard a loud noise coming from the mower deck. I immediately stopped the tractor and looked at the deck. The idler pulley, the shaft and bearings broke off for no apparent reason. The dealer picked up my mower. Charge is $35. Estimate is $42. I don't understand that when it was obvious what needed to be done. Dealer called today and told me to repair was a total of $282. I had to keep asking for a breakdown and hesitantly told me that the parts were $ 64. I was shocked.
I could have done the work myself in about an hour. Their service charges are outrageous. He told me that the bearings froze and caused the pulley to break off, and that the bearings can't be lubricated. So why did they freeze? I could get no satisfaction from the dealer. I went to John Deere website but there is no method to make a complaint. I previously had a Craftsman for 12 years with no problems except several belts replaced and usual maintenance. I expected the same from the JD product but did not get it. I will never buy another JD product.
Reviewed April 28, 2013
I guess I shouldn't complain too loudly because I got this LA115 at 1 year old, with 68 hours on it for $500 from a neighbor whose job was relocating him and his new home and only had a lawn the size of a decent size living room. Since he had no need of a rider and moving it from Delaware to Washington State was going to cost more than a decent Honda push mower, he sold it to me for the cost of his new Honda. That said, here is what I have dealt with on a now 2.5 year old mower with 162 hours on it: It has needed 2 deck belts, one traction belt; the brackets that support the deck needed to be welded back on; the blades have needed replacement 3 times; the engine won't cut grass without the choke 1/2 engaged (I need a fuel pump for it); and when running, it will sometimes belch out a huge cloud of thick white smoke. It also sometimes refuses to move when cutting the grass for a while. I also have a flat, level yard, so it doesn't have hills to contend with.
Before anyone questions my ability, let me make it known that I am an ASE Certified master automobile technician, and Master Medium/Heavy truck technician. I have a 1996 F-150 with 319,999 miles on it, which is all original except the water pump, the alternator and the clutch (I just installed the second one). I routinely pull a 7,000 lb trailer with this truck as well. I know how to maintain and conserve my equipment for long life. However, you can't make crap into gold. My John Deere is built just like my old (nearly as useless) Craftsman tractor. Have you ever noticed that all lawn tractors look the same, use the same types of parts and are built the same? Could it be that all the companies marketing lawn tractors are just buying their units from AYP (American Yard Products) or Yard Machines?
It seems to me that you only have three viable options if you are mowing a large yard: 1) Get a decent, self propelled walk behind Honda mower and get some exercise; 2) Buy the cheapest lawn tractor you can get and hope it lasts 5 years because the brand simply doesn't matter; 3) Buy a garden tractor, which is overkill for mowing the lawn, but will last a lifetime. When this gives out, it looks like I'll be getting more exercise. I won't buy another lawn tractor, and I can't justify buying a garden tractor for a 1.1 acre yard. A Honda push mower is on the horizon for me.
Reviewed April 9, 2013
My LA 150 is only two years old and my second transmission is starting to go bad. I hardly think this is normal wear and tear and would love to be compensated somehow.
Reviewed April 7, 2013
I bought a $2,400 John Deere garden tractor for my wife from a local dealer. In less than 3 years of home use, the engine blew up (metal flew right through the hood). I went to the dealer who remarked, "We have nothing to do with engines." A rep from the engine company looked at it and said the engine would have been covered, but the John Deere oil pump went out causing the engine to blow up; therefore not covered. This $2,400 John Deere was scrapped with less than 100 hours of use. If John Deere doesn't stand behind their products any better than this, why should anyone buy one?
Reviewed March 18, 2013
My son bought me a John Deere 120. On the first year, it ran great and had no problems. After every use, I would blow off all the grass from the deck and under to keep it clean and also dry. I stored it in a garage over the winter. About a month into the second season, the deck was shot! The weld broke and holes around the bolts tore out! I went to our dealer in town and was told that John Deere would not help fix it because they would claim that it was abused. To buy a new deck was almost as much as the whole mower cost. A friend was finally able to build a plate to weld the deck back onto and with a lot a babying, it has been doing okay.
When I parked it (back in the garage) last fall, it was fine, but when I went out to start it for the first time this season, it has no steering! Nothing at all. I really dislike this stupid mower and John Deere should hang their heads in shame over what they have become. A 3 year old mower that has been well taken care of should not have issues such as a rotted out deck and steering problems! I am disabled and live on a very small income and now, somehow, I am going to have to purchase a new mower! Thanks John Deere!
Reviewed March 7, 2013
LA 135 - Like many others with a low hour 100 series mower, the transmission is shot. I’m just hoping a class action is in the process. I’ve posted this on several other related places. John Deere is crap!
Reviewed March 6, 2013
I do not recommend this lawn mower for anyone. It has "PPD" - pretty poor design! As mowing season approaches, I am shopping for a replacement to this, our relatively new JS 28 (used 5-6 times), a walk-behind, self-propelled lawnmower. It runs and cuts, but design is not well thought out or apparently tested to any significant degree. Tendonitis is not deadly, but unpleasant; and as a professional musician, I need fully functional arms, wrists and arm muscles/tendons! Unfortunately, the design of the JS 28 induces significant tendonitis in both arms!
The main problem concerns the engage and disengage bar, which requires rolling both arms at the wrists for every turn, stop, slowing down, adjustment for obstacles, etc., during the course of normal mowing of our medium size lawn. By rough calculation, that may be 100-200 times per mowing! Initially, it was a feature I questioned for durability - thinking it might be prone to mechanical problems - but liked the name and other basic features from looking passively at and comparing those with all the showroom models. It was not allowed to start up in Lowe's of course!
I didn't realize what was the cause of physical problems for myself and my wife until my physical therapist figured it out. I started treatment for tendonitis about 2 weeks after purchase and initial use. I had mowed 5-6 times from mid-August to late September. Symptoms started within a week of purchase and subsided after mowings ended in fall. Also, my helpful athletic wife complained of similar symptoms after helping with our weekly cuttings. Our lawn is a fairly average suburban lawn, approximately 1/3 acre of lawn.
I’m just very disappointed in John Deere and also their lack of willingness to admit responsibility for poor design and testing of a common household/lawn product. Also, they will not give any credit, so next lawnmower will not be a John Deere! Truly sad, because initially, I was excited to have a John Deere and chose this from a Lowe's showroom. Picking out a mower from the showroom, I was not able to actually test-drive. But we perused the features, as best as we could, and it looked like a typical lawn mower! Actually, I liked some of the features, and since I trusted the name (Hey, dad was an Iowa farm boy and loved John Deere). My only recompense is that good old Lowe's is willing to give some credit for a new purchase... which helps, but is also sad, because they really have to take the hit for John Deere's PPD and lack of responsibility for a bad idea, gone to market… Buyer Beware.
Reviewed Feb. 1, 2013
After using the snow blower for a few days in Year 2012, the head light wouldn't work. This winter, after troubleshooting the problem, I found the sockets were melted and the bulb can’t be removed from the socket because the plastic melted around the bulb. I spent $30.00 on new socket and bulbs. It worked for approximately 2 hours and did the same thing. I now own a John Deere snow blower that has no headlights. I own a new lawn tractor and have a new John Deere snow blower with a head light problem. I always wanted John Deere products, but I am disappointed with the faulty headlight problem.
John Deere Company Information
- Company Name:
- John Deere
- Year Founded:
- 1837
- Address:
- 1 John Deere Pl.
- City:
- Moline
- State/Province:
- IL
- Postal Code:
- 61265
- Country:
- United States
- Website:
- www.deere.com
