Closet World

Closet World Reviews

Closet World Reviews
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About Closet World Reviews

Closet World custom-designs and builds organizational solutions to complement your existing home decor. The company’s professionally trained designers work with customers to solve common organizational problems in closets, garages, offices, pantries and other rooms in the home. Closet World offers free in-home design consultations. Once designs are complete, the company has experienced installers to install the units.

Pros & Cons

Pros

  • Free consultation
  • Quick turnaround
  • Customized pieces for your space
  • Licensed, bonded and insured

Cons

  • Limited information on website
  • Must spend a certain amount to get free installation
  • Only available in California and Nevada

Bottom Line

From your bedroom closet to your garage, Closet World can help organize any room in your house. The company designs custom solutions for your home. With so many different color options, you can pick something that looks great in your home. The company offers a free consultation, which you can call to schedule or book online.

Closet World Reviews

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Page 2 Reviews 5 - 35
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Customer ServiceInstallation & SetupPunctuality & SpeedStaff

Reviewed Sept. 19, 2023

Closet World offered a 50% off of the product and free installation. The rep came and took the measurements of the closet, and we went over what I was looking for, because I was kind specific on what I wanted. She drew it out, we went over it, and she designed what I wanted with the shelving. She was very helpful because I tried to save some money. Because it would go inside of a reach-in closet, she said, “You could save some money if you don't do backing on it. It’s just gonna sit right up against the wall.” And both the wall and the materials were white. She was good. I was happy with her.

The installers were a bit late but Closet World called me and said that the installer was at a previous job and ran into some issues with the customer. He was a couple of hours late, but I took the day off so it wasn't an inconvenience. He came and was able to do the installation in an hour and a half. He was good and was very professional.

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Response from Closet World

Hi Michael, thank you for sharing your positive experience with Closet World. We're pleased to know that our representative worked closely with you to understand your specific needs and designed the shelving accordingly. Providing cost-effective solutions without compromising on quality is something we strive for, and it's wonderful to hear that you were happy with her assistance. We apologize for the slight delay in the installation, and we appreciate your understanding in this matter. It's good to know that the installer was able to complete the job efficiently and professionally, ensuring that your experience with Closet World remained a positive one. Thank you for choosing Closet World, and we hope you continue to enjoy your newly organized closet.

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Customer ServiceInstallation & SetupStaffEase of Use

Reviewed Sept. 19, 2023

I loved Evelyn the designer. She was wonderful, and her personality was sparkling. We looked at my challenge and she understood what I was trying to do. I was torn between putting the closet in two different areas of a room and she convinced me, and rightly so, where to put it, which worked much better. She was very open and creative and thought of different possibilities. She really cared about me and getting the best result for my room. Install day went well too. The closet was installed and nobody had any complaints. I didn't hear anything from my mother, who lives with me, or my son, whose room the closet was being installed. That's all that matters to me. Also, the installers were in and out, and they didn't leave a mess. I didn't have to clean up anything.

We love the closet. It's great. I compared it with others and thought that the quality was better. Plus, I have more flexibility with the configuration and my son seems to be hanging up his clothes. I would highly recommend Closet World to people. It's a better deal than trying to go through with IKEA themselves, and I hope that they would get Evelyn as well.

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Response from Closet World

Hi Mamie, thank you for sharing your wonderful experience with Closet World and especially with Evelyn, our designer. We are delighted to hear that Evelyn's creativity, understanding, and sparkling personality made your closet design process enjoyable and successful. It's always our goal to ensure our customers get the best results for their rooms, and it's fantastic that she was able to guide you to the optimal solution. We're glad to hear that the installation process went smoothly, leaving you with a clean and tidy space. Quality and flexibility are essential aspects of our products, and we're thrilled that you find our closet to be of higher quality compared to others. Your recommendation means a lot to us, and we appreciate your trust in Closet World. Thank you for choosing Closet World, and we hope you continue to enjoy your well-designed and organized space.

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Customer ServiceInstallation & SetupPunctuality & SpeedStaff

Reviewed Sept. 19, 2023

I did quite a bit with Closet World, including a long double desk which was custom-designed for me by Jackie. I did a wall unit surrounding a sofa that was in a fixed place as well, and it has lots of cabinetry. I also did a television unit with a lot of file drawers and storage floors because my parents stay in that room when they visit. The salesperson, Jackie, was fantastic. She listened to everything and drew it all out multiple times for me. I called her back 'cause I changed my mind and she was wonderful and very patient.

Install day was amazing. The crew had everything with them when they came in, and they were lightning fast. I couldn't believe it. They originally told me it was going to be two days, but they got everything done in one. There were a couple of little issues, some dings on the wall and little holes that ended up happening through the installation. They said not to worry and they'll take care of everything, and it worked out beautifully.

I recommended Closet World highly. I've sent everybody pictures of my space and it truly looks like it belongs in a magazine. The furniture that we designed fits me, and it's exactly what I wanted in every way. I'm thrilled. I've got a beautiful desk, and I'm happy to be in that room now. I've got a stunning storage area. The project offered a complete transformation of my space. It doesn't even look like it's the same room in any possible way. It is gorgeous, it looks like it belongs in a magazine, and it looks 100% custom-made.

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Response from Closet World

Hi Sandra, thank you for sharing your exceptional experience with Closet World! It's fantastic to hear about the custom-designed solutions that you've had installed, including the double desk, wall unit, and television unit. It's great to know Jackie worked closely with you, even accommodating changes to ensure your complete satisfaction. We're pleased to hear the installation process went smoothly, with a skilled and efficient crew. We appreciate your understanding regarding minor issues, and it's wonderful that they were able to address them to your satisfaction. Your high recommendation means a lot to us, and we're thrilled that you're so pleased with the transformation of your space. It's our aim to provide custom-made solutions that not only meet but exceed our customers' expectations. Thank you for choosing Closet World, and we hope you continue to enjoy your beautiful and customized space!

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Staff

Reviewed Sept. 19, 2023

I had a master bedroom walk-in closet installed. The rep was excellent, pleasant and very easy to deal with. We love the product. It enlarged our closet where we have room for everything to spread out now.

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Response from Closet World

Hi Linda, we're delighted to hear about your positive experience with Closet World and the installation of your master bedroom walk-in closet. It's wonderful that our representative provided excellent service and made the process pleasant and easy for you. Thank you for choosing Closet World, and we hope you continue to enjoy your spacious and well-organized walk-in closet for years to come.

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Installation & Setup

Reviewed Sept. 19, 2023

Working with the designer was easy. We just figured out what we wanted and went from there. The installation went very smoothly and took about an hour. I like the finished product very much and it was a good experience with Closet World.

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Response from Closet World

Hi Robert we're pleased to hear that your experience with Closet World was a positive one! It's great to know that working with our designer was easy, and you were able to collaborate effectively to achieve your desired closet design. Efficient and smooth installation is always our goal, and we're glad your installation process only took about an hour. It's wonderful that you're satisfied with the finished product, and we hope it continues to serve you well. Thank you for choosing Closet World, and we appreciate your feedback.

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Customer ServiceInstallation & SetupSales & MarketingPricePunctuality & SpeedStaff

Reviewed Sept. 19, 2023

Closet World offered financing and that was beneficial to me and my family. I like how the salesperson listened to me about cost. She presented me with reasonable materials and pricing. She offered discounts because I expressed how much I could spend over a certain amount of money. Her listening was on point. The install was quick and painless. However, I wish the salesperson would've followed up to see how everything went. Also, one time I received another call for a salesperson who hung up on me right away to sell me something else.

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Response from Closet World

Hi Megan, thank you for sharing your feedback about your experience with Closet World! We're pleased to hear that our financing options were beneficial for you and your family, and we understand the importance of working within a budget. It's great to know your salesperson was attentive to your needs and worked to provide you with reasonable materials and pricing. We appreciate your positive comments about her listening skills. We apologize for the lack of follow-up from the salesperson, as we value ongoing communication to ensure customer satisfaction. Your input is valuable, and we'll take this into consideration for improving our customer service. Thank you for choosing Closet World, and we appreciate your input as it helps us enhance our services.

Punctuality & SpeedStaff

Reviewed Sept. 13, 2023

The Representative, Jordan, was fantastic. He was extremely professional, politely, timely, helpful and knowledgeable. He also gave timely updates. There were a few things that I requested, and he also made sure to follow through. Your company has a great representative which says a lot for Closet World and their training.

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Response from Closet World

Hi Miss Donna, we truly appreciate your kind words and positive feedback about our designer Jordan. Providing excellent customer service is a top priority at Closet World, and we're thrilled to hear Jordan exemplified professionalism, politeness, timeliness, and knowledge throughout your experience. It's wonderful to know Jordan not only addressed your requests but also kept you informed with timely updates. Your satisfaction is a testament to our commitment to quality service and training. Thank you for choosing Closet World, and we hope you continue to have a great experience with our products and services.

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Installation & SetupStaff

Reviewed Sept. 9, 2023

I love the experience. Closet World's rep was amazing with every detail and very personable, on top of what we wanted and what we were looking for to get. She was very good. The installer came in, installed the product, but I wasn't crazy about the way he installed it because there were a lot of mistakes that he made. He was here by himself and took a long time and he got tired. But when he put a nail in one of them to put two of the boards together and it cracked a bit on top. And on one of them, he didn't put a nail in. He just put caulking over it. I asked, "Did you put the nail in?" He said, "I just put the caulking on it so it doesn't show." It's little things here and there that I wasn't crazy about, but because we paid so much money, we wanted to get our money's worth and wanted it to be excellent.

If Closet World sends people out to fix closets and do them, they should do it at the warehouse and bring it complete to an extent that one person would be able to complete the job within a timely manner and not getting tired, or they need to put two people on the job for big jobs like this to be able to do it in a timely manner and get things done the proper way as opposed to putting it on one person and just half-assing it. But I'm very happy with the product.

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Response from Closet World

Hi Marianna, we appreciate your feedback and are pleased to hear you had a positive experience with our representative and the product itself. We apologize for any inconveniences you encountered during the installation process, and we take your concerns seriously. We will review our installation procedures to ensure our customers receive the high-quality service they expect and deserve. If you have any additional feedback or require further assistance with any issues, please don't hesitate to reach out. Your satisfaction is important to us, and we aim to continually improve our services. Thank you for choosing Closet World.

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Staff

Reviewed Sept. 9, 2023

Closet World was great. The rep was very thorough and explained everything very well to us. The installers were excellent.

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Response from Closet World

Hi Donna! Thank you for your positive feedback regarding your experience with Closet World. We're delighted to hear that our representative provided you with a thorough and informative consultation, and our installers met your expectations. We're committed to delivering top-notch service, and your satisfaction is our priority. If you have any more feedback or need assistance in the future, please don't hesitate to reach out.

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Installation & SetupPrice

Reviewed Sept. 9, 2023

I'm never gonna use Closet World's service again. My experience was awful. The guy who came to install ripped a big hole in a couple of my closets and he wasn't gonna tell me he ripped the big holes in it. I just happened to be behind him. He punched the whole wall into the next wall. The guy that came in and showed me how it was gonna be designed and look was great but it doesn't look like that at all. It wasn't worth the price of me having to pay all the money. They told me all that they could afford was to get it patched, and they would subtract $400. I had to bring somebody in here to do it right which cost me over $3500. That was just one closet that they tore up.

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Response from Closet World

Hi Tanzania, we apologize for the negative experience you had with Closet World. This is not the level of service we strive to provide. We take your feedback seriously and will investigate this matter further to ensure it doesn't happen again in the future. We understand your frustration and appreciate your patience. Our management team has been notified and will reach out to you.

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Installation & SetupPricePunctuality & SpeedStaff

Reviewed Sept. 8, 2023

I liked the design options that Closet World had as well as the time that was promised it was gonna take. The reps were friendly but the one we got was slightly inexperienced and the design took way longer than what we had expected - about six hours. We did closets for three bedrooms. The price was reasonable and we got some discounts.

The installation took three to four house. The installers did not have the booties with them, which was bothersome for me because we have carpets. Also, I later found out that there was a mismatch in the color. It actually came with the wrong color but we went ahead with it because I didn't have the paper. I kept it and I found it later. There was some mix-up in the order. But we were okay with other color. It worked out all right and the closets are great. It's much better organized. We're happy.

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Response from Closet World

Thank you for sharing your feedback on your experience with Closet World. We're pleased to hear that you liked the design options, found the price reasonable, and are satisfied with the final result. We apologize for any inconveniences you encountered during the design process and installation. We appreciate your understanding in these matters and are glad to know that you're happy with the organized closets. If you ever have any further questions or need assistance, please don't hesitate to reach out. Your satisfaction is important to us, and we'll continue to strive for improvements in our services.

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PriceStaff

Reviewed Aug. 26, 2023

I already got an estimate with another company. When Closet World's guy came over, he looked at my closet and asked, "What did the other guy have for you?" I had a copy of it. So, he copied exactly what the other guy would do. They charged me for his service of design, but it wasn't his design. However, they were a bit cheaper. I was told from a designer that the closet would be prepared and cut, and a team would come out and install it. It was a 15' by 5' wide closet. But it was one guy who came, set up his saw in my front yard, and put my closet together. He was awesome. He was nice, explained things to me. Closet World called back to see if I wanted anything else done in my house. And when I explained to the girl that the guy copied everything that the other guy did, she said, "Oh, no, that's not good."

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Response from Closet World

Hi Olivia,thank you for sharing your experience with us. We apologize for any confusion regarding the design process. We strive to provide personalized solutions, and it seems there was a misunderstanding in this case. We appreciate your feedback and will use it to improve our services moving forward. If you have any further concerns or if there is anything else we can assist you with, please do not hesitate to reach out.

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Installation & SetupPunctuality & SpeedStaff

Reviewed Aug. 25, 2023

The Closet World sales rep was thorough, nice and came on time. The installation was straightforward, too. No hiccups. The installers also showed up on time. I was very satisfied.

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Response from Closet World

We're delighted to hear about your positive experience with Closet World from the punctual and thorough sales representative to the smooth installation process. Your satisfaction is our top priority, and we're glad everything went smoothly for you. If you have any more feedback or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Closet World!

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Installation & SetupPriceStaff

Reviewed Aug. 14, 2023

The lady who came in did a very good job of explaining and designing. But we waited for a very long time to be scheduled for the installation. She came in the month of April and the installation was done in July. When they have to remove some things, they need to be more professional and do it with a little bit of ease. They cannot be rough on things. I had to tell them to do it slowly because they'd scrape the walls. But the overall installation went well. They know what they're doing. The cost with Closet World is higher though.

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Response from Closet World

Hi Srini, we appreciate your feedback on your experience with our designer and installation team. We are glad to hear that the explanation and design process met your expectations. We apologize for the extended wait time for installation and any inconvenience caused during the removal process. Your concerns regarding professionalism and care during removal have been noted, and we'll ensure to improve in this area. We value your business and understand that cost is an important consideration; we continually strive to provide quality services that reflect the value we offer. Thank you for sharing your insights with us.

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Punctuality & SpeedStaff

Reviewed Aug. 14, 2023

The rep was great. She was on time, knowledgeable, and efficient, and my new closet looks great. I love it. The installer was also on time, efficient, and very nice.

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Response from Closet World

Hi Blake, thank you for taking the time to share your positive experience with us. We're delighted our representative and installer met your expectations with their professionalism, efficiency, and expertise. We're thrilled you're satisfied with your new closet's appearance and functionality. If you have any further feedback or questions, please don't hesitate to let us know. Your satisfaction is important to us!

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Customer ServiceInstallation & SetupCoverageStaff

Reviewed Aug. 13, 2023

The designer from Closet World was very flaky and her email was very poorly written. It was not so good professionally and she kept pushing me to call corporate office for corrections. She knew her stuff but she wasn't very attentive and communicative. The other thing was, there was a case where a measurement was not right. I noticed it the next day after the quote was done and I even took a picture, which I sent to her, then did some measurements. She said that she got it, but it was not fixed. Closet World was flexible a little bit but they were very strict with the rules. The three-day policy after you place the order, allowing to change, is ridiculous and too short. When the gentleman called me about the issue, I explained what happened and he was very good about that.

Other than that, they did a little bit of a bad job to cut part of our window blinds a little bit, plus they forgot to tell the techs to reverse the bottom half of the desk, which was the cabinet space that we got approved. I had to sign it off with the change. But luckily, my wife was here, with a bad foot, and she reminded them to reverse it before they got the installation. The account person was apologetic but he sent me two shelves to put at my cabinet, which was sent out a couple of days ago, and now, UPS cannot give me any tracking which usually means that they lost it.

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Response from Closet World

We apologize for the challenges you faced during your experience with our services. Your feedback is valuable, and we appreciate you sharing your concerns. We're sorry to hear about the issues you encountered with the designer's communication and the measurement error. It's disappointing to learn the follow-up shipment is facing complications with tracking. Your satisfaction is important to us, and we are committed to resolving these matters to your satisfaction. Thank you for bringing these issues to our attention.

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Reviewed Aug. 12, 2023

Working with them was easy. The installation was fast. She told me it was gonna be six to seven hours but the installer was done in less than three. The closet is great. It's working out just like I expected. Everybody thinks it looks really nice. They did a great job. The price was reasonable. Everything was good.

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Response from Closet World

We're delighted to hear about your positive experience with us. It's wonderful that the process was smooth and the installation was efficient, exceeding your expectations. We're glad to know that the closet is meeting your needs and you're receiving compliments on its appearance. Your satisfaction is our priority, and we're pleased that the price and overall experience were satisfactory. If you have any further feedback or questions, feel free to reach out. Thank you for choosing us for your project.

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Reviewed Aug. 12, 2023

We're very satisfied with Closet World. The quality is good and so is the price. That included installation. Normally, they wanna charge you for the installation. The installer took him longer than he thought. He had to come back the next day to finish something. But he did a good job. He was very careful. He knew what he was doing. A lot of places send people who are not skilled enough.

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Response from Closet World

Hi Rene, we're pleased to hear that you had a positive experience with Closet World. It's great that you're satisfied with the quality and pricing of our products and services, especially with the inclusion of installation. While there was a slight delay in completion, we're glad our installer was thorough and committed to ensuring a quality result. Your observation regarding the installer's skills is appreciated, and we're dedicated to providing skilled professionals for our customers' projects. Thank you for choosing Closet World, and if you have any further feedback or inquiries, don't hesitate to reach out.

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Reviewed Aug. 12, 2023

Sylvia from Closet World was wonderful. She was on time and did everything she said she was gonna do. We had a hiccup with the installation though. They got the date wrong, but they fixed it. They were there when they said they were gonna be there. The finished product is beautiful. I would recommend Closet World if somebody's looking for a closet.

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Response from Closet World

Hi Linda, we're delighted to hear about your positive experience with Sylvia. It's wonderful that you're satisfied with the final result of your closet and appreciate your recommendation. If you have any further feedback or inquiries, please feel free to let us know. Thank you for choosing Closet World for your project!

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Reviewed Aug. 12, 2023

Closet World's price is higher, but I trusted them more. The rep was very efficient. She knew exactly what we wanted in a sec. She also took our suggestions and went with it. Our experience with Closet World has been pleasant. This time they installed cabinets and countertops and it was fabulous.

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Response from Closet World

We appreciate your feedback regarding your experience with Closet World. It's wonderful to know our designer efficiently understood your needs and incorporated your suggestions into the project. We're glad that the installation of cabinets and countertops met your expectations and your experience has been pleasant. If you have any further feedback or questions, please feel free to reach out. Thank you for choosing Closet World.

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Reviewed Aug. 12, 2023

The consultant that came by was wonderful. She spent a lot of time in accurately measuring my closet and gave me a great deal. The only problem was the installer scraped the paint off my ceiling. He needs to be more careful installing. Otherwise, the closet is beautiful. I love it.

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Response from Closet World

Thank you for sharing your feedback with us. We're pleased to hear our designer provided excellent service and you're satisfied with the final result of your new closet. Your satisfaction is our priority, and we appreciate your business.

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Reviewed Aug. 11, 2023

I gave the designer my vision and she ran with it. She spent five hours designing what we wanted, went over it with us, and made any small changes that we didn't think would work for us. She helped us design a closet where we can use every inch of the closet. She was excellent. The installation crew was there when they said and they did excellent work. It took two days and then the laundry room took one day. Closet World is great. They put in a good closet.

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Response from Closet World

Hi Lola, it's wonderful to hear the designer brought your vision to life effectively and the installation crew delivered excellent work in a timely manner. The fact that they also efficiently handled your laundry room is a testament to their service. Thank you for sharing your positive experience with Closet World!

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Reviewed Aug. 11, 2023

The product is great. The long closet goes from wall to wall and there were a lot of parts. I had two dressers installed the same day, too. They're built-in side-by-side dressers that were 5 feet high with five drawers. I've never had a closet organizer like that. I have a lot of clothes hanging in there. It looks strong. The installer told me when he would be there. He called ahead of time. He showed up on time. It was so hot. The house didn't have air in it yet. He was in a button-up shirt, looked professional. Closet World said it was would be a day and I couldn't believe it and it was. I was shocked how quickly the closet and dressers went in. We have four bedrooms and will come back and give me a quote on my laundry room.

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Response from Closet World

Hi Lucinda, thank you for your feedback, we're glad you had a great experience! we're happy to hear you're satisfied with the product. it's also great that the installer's professionalism and efficiency left a positive impact. If you have any further questions feel free to reach out!

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Reviewed Aug. 11, 2023

I expected a little bit more from the designer but it was okay. I had a garage closet done and the installers did a very good job. They were very professional and nice. We’re very pleased with the quality and it was a good experience with Closet World.

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Response from Closet World

Hi Judith, thank you for taking the time to leave your review. We appreciate your appreciate your feedback on the designer's work and the installation of the garage closet. It's great to hear the installers were professional and you're pleased with the quality of the product from Closet World. Your positive experience is valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support!

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Reviewed Aug. 11, 2023

I had three closets installed by Closet World in the bedroom. The designer knew what he was talking about. The only issues came when the install started. It took three days, and three separate people. Equipment was forgotten. I had to help bring stuff in, which was annoying. I didn't hear from the designer again. I wouldn't recommend Closet World to anyone. The first day when the installer was here, someone took a piece of machinery out of his truck that he uses to cut the rods. So, he wasn't able to add the rods. So He took measurements of the rods for the next guy who came. When he came, those measurements were incorrect. So, they had to send another guy the next day. The closets look good but based on the experience, you can get the same closet for less of a headache.

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Response from Closet World

I'm sorry to hear about the challenges you faced during the installation process with Closet World. It sounds like the designer was knowledgeable, but the execution and coordination during installation fell short, leading to a frustrating experience. Your feedback highlights important areas where improvement is needed. Thank you for sharing your thoughts we appreciate you.

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PriceStaffProcess

Reviewed Aug. 2, 2023

Working with their designer was excellent. The process was easy and the designer was easy to talk to and accommodating. I had an idea of what I wanted and they kind of copied that and gave me recommendations on things that I missed, what would be good, and what wasn't good. I find it very insightful. For the installation, they had two gentlemen show up with the entire kit. They were very professional, clean, and efficient. Everything that they said would happen happened and they were in and out in a few hours and did a great job. The finished product is better than I thought and quality-wise, the materials were excellent. I would recommend Closet World, especially for the cost -- not the original cost, though. But the discounts made it affordable.

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Response from Closet World

We're delighted to hear about your positive experience with Closet World! Our designer was accommodating and insightful, and the installation team provided efficient and professional service. We're glad the finished product exceeded your expectations, and we take pride in using excellent materials. Thank you for recommending us, if you have any questions please don't hesitate to reach out to us. Your satisfaction is our priority, and we appreciate your trust in Closet World!

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Punctuality & SpeedStaff

Reviewed Aug. 2, 2023

It took a minute for a rep to come because Hollister was a new area for them. But they were very nice. The rep helped us figure out what we wanted to do. She asked us what our price range was and she was very cautious about keeping us within that. She helped us reorganize the closet and pick what we wanted. Even when the finish I wanted was the more expensive one, she got the authorization to give us a discount on it. Working with her was a very good experience. The installers got the job done quickly and professionally. They cleaned up after themselves. The quality of the closet is great. The whole experience was really good.

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Response from Closet World

We're glad to hear about your positive experience with Closet World. We take pride in providing excellent service, and we're pleased that the rep helped you figure out your preferences while staying within your price range. It's great to know that the installation team was efficient, professional, and left the area clean. We appreciate your feedback and are glad you're satisfied with the quality of your new closet. Thank you for choosing Closet World, and if you need assistance don't hesitate to reach out to us. Your satisfaction is our priority!

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Price

Reviewed Aug. 1, 2023

We had five closets installed by Closet World. I like their pricing. The installers were great too. But the quality of the closets is not the best. There were already breaking problems and issues. The shoe racks were breaking. The hamper’s racks broke, too. But when I redid another set of closets, they came out and fixed it.

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Response from Closet World

Hi Chenais, thank you for taking the time to provide your feedback. We apologize for the quality issues you experienced with our closets. We appreciate your feedback and are glad our team could come out to fix the problems. Your satisfaction is important to us, and we're committed to providing the best service possible. If you have any further concerns or need assistance, please don't hesitate to reach out to us. Thank you for choosing Closet World.

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Customer ServicePunctuality & Speed

Reviewed Aug. 1, 2023

Closet World came in for the laundry room and a bedroom closet. Their communication was on point for the most part. The crew that came in was fast and on time.

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Closet World
Response from Closet World

Thank you for your feedback! We're pleased to hear that your experience with Closet World for the laundry room and bedroom closet was positive. We take pride in our communication and punctuality, and we're glad that our crew delivered a fast and timely service. Should you need any further assistance, please don't hesitate to reach out to us. Your satisfaction is our priority, and we appreciate your trust in Closet World!

Verified purchase
Installation & Setup

Reviewed July 30, 2023

Closet World was giving away a 40% discount and I like how the designer drew the product was exactly the way it came out. It was good to get something that you wanted and something that you approved. It was very precise. We used to have a room that was used for a bedroom, but my mom had her guys break the wall between her room and this other room that was behind her room to make it into a walk-in closet. So, she made this big, about 800 square feet room into a closet, and then we put the shelves of the closet and the hangers. We did the middle island. The installation went very well. They installers did have a little hiccup with something in the closet. The size was off on one of the whole thing. So, we called the designer, and then she fixed it, and then it was perfect. I would recommend Closet World.

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Closet World
Response from Closet World

Thank you for your valuable feedback regarding your experience with Closet World. We're thrilled to hear that the designer accurately brought your vision to life! We apologize for the initial hiccup during installation but are glad to know that the issue was promptly addressed and resolved by the designer. Your recommendation means a lot to us, and we look forward to serving you again in the future. If you have any further questions or concerns, please don't hesitate to reach out to us.

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Closet World Company Information

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Company Name:
Closet World
State/Province:
CA
Country:
United States
Website:
www.closetworld.com

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