Closet World Reviews

When the initial girl who came to do the measurements and the estimate, she did a very good job. She was here and they give you the estimate as she's talking to you that day, after doing a little uh sketch or whatever, however they make it work. It was a pretty easy process, and so that piece of it went well and what we expected. I would recommend it.

I had Closet World to do the shelving in my closet for my clothing and then the shelving put in for DVDs in my child's room. There was a little hiccup in the installation because they didn't have the backboard. I wanted the back flush against the wall because I didn't paint it. So, that cost me more money. But I'm still happy with my product. The installation happened right away. I'm happy with the quality. But I wish they would put caulking where the two meet so you don't have gaps.

Closet World has been around for a long time and we chose them for their reputation. I purchased storage closets for the garage and a counter. During the installation, I showed the installers where it was going to be done and I walked away. If they had questions, they called me. I love the quality of the work that was done though the price was a little high.

I saw an advertisement for Closet World in the paper and decided on them. We knew what we wanted so the designer came out and drew it up for us. The design visit went well but it could have gone better. We didn't know all the stuff that Closet World does so we didn't know that there was a baseboard that caused the measurements to be a little skewed. It was the designer who put the measurements and we had a desk that we wanted to be 30 inches off the ground, which, in the design, it said 30 inches. But when the installers came to install it, the baseboard jumped it up to 32 inches, which caused a bit of a problem. Their team worked with us to bring it back down to 30 inches. They charged us but it was eventually fixed so we're happy with it now. Overall, it was a good experience but a little bit more detail when going into what the final product is gonna look like before paying for everything would have been helpful.

The lead time I got from Closet World to get the work done was better than the other vendors'. They were doing it early, so I worked on our closet's design with them. They made it on a piece of paper and we worked on that. The first part of the installation was not that good though. During the installation, there was a lot of breakage in my master bedroom. I told Closet World about the issues and they came back and fixed all of them. The quality of the product is also average. After the first month and the problems, we talked and they charged me again for some fixes.

The design from Closet World's rep was great and the install went well. But we had some small issues with a couple of things at the very end. The tech installed the lights correctly, but he didn't have all the parts that he needed. And because he would be coming from so far away on the second day, he said he could mail them to me. I suggested that as an option.

Closet World showed up. I left the house, my son was there. I came home and they were packing up. It went smooth. They were there until 8:30 that night. They wanted to get it done. I like the quality, but I'm not satisfied that they didn't put soft-close on the doors which is what they are supposed to be come back out to do. I paid for soft-closed on the drawers. But they said I didn't ask for the doors, when I wanted everything soft-close. I said, "Soft-close on everything." They missed it. Other than that, the experience was good. They knew what they were doing and they got it done.

Closet World's designer didn't have the right equipment, and she had messed up some of the measurements. We had to deal with a bit of back and forth on that. The technician who came and installed had to work around all the deficiencies in the measurement. They did a fantastic job. We love our garage. It was such a mess. Now, it's super organized. It seems a good quality. The installation process was pretty seamless.

Closet World was able to schedule me within the same week that I called. Their representative was very communicative the whole time. When the designer came over, she was very thorough. She worked with me through all of the modifications or design changes that I would like to have. She was very quick too. The installer himself did a really good job in getting everything cleaned up and installed. Overall customer service was great. So far, the closets have been holding up well. I'll definitely recommend them.

Closet World was able to come the next day to do measurements and design it. I was nine months pregnant and wasn't in the mood to shop around. I said, "You know what? It sounds good. Let's go with it.” The beginning experience was okay. The rep came out, did the measurements and designed in one day. I thought, "Okay. Great." She was good. We had some delays because she was a bit delayed in responding and getting a few things done. However, it went downhill from there. I haven't had the greatest experience. Closet World hasn't followed through with their promises.

I heard about Closet World online and looked them up and gave them a call. They did a master bedroom closet for us, which took about half a day. It was what I expected. The rep was great and the installers did a nice job. They cleaned up after themselves and were very respectful of my home. I would recommend Closet World.

The quote was fair and the installers were great. They forgot one little thing, but they came back and fixed it. The closet is beautiful. I would recommend Closet World. Their whole team has been really nice, and they did a good job.

I'm very happy with the sales girl from Closet World, Ellie. My order was placed in February because she told there was a special going on for Valentine's Day. But that time, I was not ready to install cabinets yet because I needed to put drywall in my garage, clean it first then put the floors. I ended up signing up on the same day when she came, and I gave a deposit. My garage was fully ready beginning of October but in all that many months, if I had a question, she always answered the phone and I was able to talk to her. Sometimes after they sell a product, they don't even answer phone calls. But it wasn't like that with her. She was very nice, always answered my calls and returned my calls if she was busy.

Closet World has been advertised for a long time and I finally called them. It was easy and they came out rather quickly. The rep asked what I wanted and I explained. Installation was quick as well, and the installer was friendly and asked questions. Everything was good. I would tell people to go with Closet World.

The rep was fast, thorough and experienced. She came up with the design and if we liked it, we approved it. If we wanted any changes, she'd make them but we ended up not needing any changes. I haven't been thrilled about the quality entirely but I didn't also pay for the expensive stuff. I was a little frustrated 'cause I would have preferred IKEA hardware and IKEA melamine finishes to Closet World, except that Closet World could do the weird dimensions. They could do a unique fit. IKEA would have been cheaper, but they don't have everything in terms of being custom.

Closet World's reps were very kind and easy to work with. The representative who helped me, Dondia, came back an additional three times because I kept changing my mind. So, she was extra patient with me and she was exceptional. The installers were very professional and they got the job done quickly. They were also clean and we had no problems at all. So far, we had my husband's closet installed, and we have another one to go. Everything is good and he's very happy with it. But there's one shelf that doesn't fit quite right and we didn't realize it until after they were gone. But we were assured that when they come to do mine, they will look and take care of that.

The closet was horrible and overpriced. It was below subpar quality, worse than IKEA. I was mortified by not just the quality of the materials but also the quality of their work. Everything in terms of shelving was chipped. It was dirty. It looked used and the sides of everything had been scraped. The installers were working extremely sloppy. They made several dents and damages to my closet doors and existing parts of my closets. When they were taking out materials out of their truck, they would just place it on the asphalt, which was damaging it even more.

Closet World was great. The rep came over and did a consultation and it went well. The guy who did the install worked fast and he did really well too. I was satisfied with the quality, and I'm happy with the closet.

My husband got an email about a 50% off sale from Closet World. That was a good marketing ploy. I was gonna use California Closets because I had used them before. But I found them to be expensive. This was as an ADU on our property so it wasn't where I was gonna live but I wanted to do the closets as a nice but less expensive. I went with Closet World and the master closet that they did is excellent. The designer was wonderful. She spent all sorts of time with me and listened to what I wanted. She didn't try to oversell me. She was very pleasant, polite and professional. She also gave me a bunch of different options to pay it and it was very workable.

It's more organized and more spacious right now than the closet before. I have more shelving now. However, I wanted to change the drawer. I'm short and the drawer is very high. I could not see the items if I put something at the top. It's also not a regular drawer for a closet. It's like a drawer for an office. The width is very small. The manager and the installer helped me to change the sizing of the drawer. Now, I'm waiting for them to go back and change the drawers and some parts of my closet. I like how I can communicate with the installer. I'm gonna recommend him to everybody, but maybe a different designer. But the designer was very nice. Her name is Kaya.

I first talked to one rep from Closet World, told her what I was looking for and that I didn't want anything that would be more than my budget. She told me that they were doing 50% off. But we forgot about it, and the price was too much, so I told them I couldn't do it. A few months later, one of their sales reps called me and told me they were gonna work with my budget. By the time they came back, they tried to say no, that the sales rep didn't know what they were doing. They couldn't bring the cost down to my budget. The new manager wasn't so nice with me. She told me that was their last price.

The installers were respectful, fast and easy. They were great and I love the closet. It's great quality. I've used Closet World before at a different property and they seemed good as well. I plan on using them again.

I've had numerous unsuccessful attempts in getting estimates done over the years, but I thought I would take advantage of a recent promotion that allowed me to purchase a particular design. Closet World did a good job with the installation. They met the timeline. Overall, I was happy with it, but this is the issue that is important for consumers to understand. When we make a decision on a purchase, we have to go through a vetting process that takes time. That would be scheduling and the installation date. It costs a lot of money to prepare for that. When you prepare for it, and they show up and install it, we look at it and were dissatisfied because we paid $1,500 for a small closet shelving and say, “That doesn't look like it's $1,500 worth. That looks like it's something I could have paid $300 for.” That is how I was left with this issue.

I like how quick and easy the process was. Closet World's rep was very helpful and easy to work with, quick, and efficient. Also, the installation was great. The guy was awesome. He was efficient as well.

Closet World's guy came over. He and I worked on the design because it was a tricky design because it was only a very small amount of space to work with. We resolved the design issues, and he quoted me a price. I agreed to the price. The installer came, and there was a little bit of a miscommunication between the original guy who did it and the installer. So, the installer had to come back a second time because he didn't have all the materials with him. It was a tricky install because none of my walls are flat, and they don't all come to right angles. I'm very happy with the results. I would recommend Closet World again to people who are interested in building a closet. Overall, I was satisfied but I do feel that they overcharged me a little bit.

Closet World had what we wanted and their prices weren't outrageous. However, they messed up a few times. They had to keep on fixing and apologizing, and it became more and more overpriced. The lady who did the presentation measured incorrectly. Also, she had to call her boss to get confirmation on things because she didn't know quite about her door selection.

The person that came out was very easy to talk with. She knew exactly how to design my closet. She had ideas that I didn't think of but she's experienced enough to know that may work for me. It was really very, very easy. She walked me right through it. We sat down with a design and she measured my closet. First, she asked me what I wanted and what was important to me, and how much of this and that. When she was finished, she just took a few minutes away from me and kind of calibrated what we talked about and put a design together. We tweaked it a little bit with drawer size and how many and closet doors, and she came up with the design, and it was really an easy, cooperative thing that both of us came up with.

I liked the designer from Closet World. I was impressed with her knowledge, background, and suggestions. I like the design of the product, too. The installation team was very good.

I'm not a big shopper and we just found Closet World. We had garage and bedroom closet cabinetry installed. The designer came and we designed it. The installers were fantastic. But it was weird that they only build from the ground up or they don't hang things. But we got them in. There’s nothing I can do about it.

I liked the guy who came and did a presentation. He knew what he was talking about, listened very well to what our needs were and gave some great suggestions. He was good. I love the product from Closet World. I’ve wanted one of those for 100 million years. It’s beautiful. The installation was much quicker than I thought it was gonna be and the installers respected the house. They cleaned up and it wasn't a mess. They did a great job.