
Closet World Reviews
- We require contact information to ensure our reviewers are real.
- Our moderators read all reviews to verify quality and helpfulness.
- We use intelligent software that helps us maintain the integrity of reviews.
+1 more
About Closet World
Closet World custom-designs and builds organizational solutions to complement your existing home decor. The company’s professionally trained designers work with customers to solve common organizational problems in closets, garages, offices, pantries and other rooms in the home. Closet World offers free in-home design consultations. Once designs are complete, the company has experienced installers to install the units.
Visit www.closetworld.com- Free consultation
- Quick turnaround
- Customized pieces for your space
- Licensed, bonded and insured
- Limited information on website
- Must spend a certain amount to get free installation
- Only available in California and Nevada
Closet World Reviews
Filter by Rating
- (1,562)
- (527)
- (267)
- (161)
- (289)
Popular Mentions
- 4,972,959 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Top reviews
- Top reviews
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,972,959 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed June 29, 2026
The lady that came out from Closet World was very nice and thorough. She spent a while drawing the closet out and telling us what different options we had. We told her things that we wanted like drawers that she incorporated into the design. In the end, I was happy with the plan. However, there were a couple of hiccups on the install day. The guy was a little late out of the timeframe. He came 45 minutes past the end of the timeframe, but it wasn't a big deal 'cause we were available. My husband was home all day.
A couple of parts that he brought were broken so he ended up having to come back the next morning to finish the job. There were two drawer pieces that were already broken when he arrived. Then one other thing broke as he was doing it so he had to come back with a few different things. But he was able to come back quickly early the next morning to finish it, and he did a good job. We got a double-hang closet and also some shelving and drawers, all in our master closet, and it's good quality. We're happy with the final product.
Thank you for sharing your experience with us. We're glad your designer took the time to walk you through all of your options and incorporate the details that were important to you. We do apologize for the hiccups on installation day. Arriving outside the scheduled timeframe and having broken parts on arrival are not the standards we hold ourselves to, and we're sorry for the inconvenience. We're glad the installer was able to return promptly the following morning to complete the job and that the final result met your expectations. Thank you for your patience throughout the process and for choosing Closet World. We hope you enjoy your new master closet for years to come.
Reviewed June 28, 2026
I gave Closet World a chance this time, and overall, it was a good experience. The rep could get the project done sooner than the other company could. It was for a reach-in closet and I had a drawer, two hanging spaces, and some shelves for shoes. In retrospect though, I should have stood in front of the closet with her and got a better visual because it didn't turn out exactly like I planned. The installation was a bit of a problem in the sense that the bars that the gentleman cut didn't fit very well. I had to have them send me an extra bar. Also, the plan called for 230-inch-wide alcoves to hang clothes in, but he modified them for whatever reason. One was 26 inches and another was 30 inches. I cannot swap hanging bars between the two because the widths are different.
That said, we sincerely apologize for the issues with the installation. Modifications to the planned dimensions and bars that didn't fit properly are not the standard we hold ourselves to, and we completely understand how frustrating it must be when the finished result doesn't match what was agreed upon. We have forwarded your feedback to management for review and someone will reach out to you directly.
Reviewed June 27, 2026
Closet World has a good product and they were fairly priced and I thought they did good work. I had closets installed. It was done in three days. It was high quality. Overall, they put the closets in that I wanted.
Thank you for the kind words. We're glad the installation met your expectations and that the quality and pricing felt right. Delivering exactly what our customers envision is always the goal. We appreciate you choosing Closet World and hope to work with you again in the future.
Reviewed June 26, 2026
I've had Closet World do my closets before, and I had them do my garage cabinet this time. They got here and took the measurements. Then a gentleman came and installed it, and it was rapidly fast. It was a little pricey though. I should have looked at other companies, but I didn't. They didn't do anything wrong, but it's sometimes good to see how someone else can work things out. I could have gone to Home Depot or Lowe's and bought their kit, and it would have been just as good.
Thank you for being a returning Closet World customer and for trusting us with your garage cabinet project. We're glad the installation was efficient and that everything went smoothly from measurement to completion. We appreciate your honest feedback on pricing. We understand that cost is an important factor, and we always strive to deliver quality and value that reflects the investment. Thank you for choosing Closet World again and we hope you enjoy your new garage cabinets.
Reviewed June 25, 2026
IKEA was a cheaper route but looking into it, after you get stuff, you have to pay somebody to put it together. And there’s no warranty. It was a lot of hassle for me to go that route versus saving 1,500 bucks. So, I decided to go with Closet World, and I was part of the design process. I had someone design it before, but I put it on hold as my wife and I were getting married. The original designer started it, and then a new designer finished the process when I purchased it. Everything ran smoothly.
I recently had the room painted, new flooring installed, and six-inch moldings put in. And my concern was that the installers would have to remove the moldings, which would have been shoddy-looking. But the guy cut the moldings, took them off, and put them back in place, making it look like the closet was built that way. He didn't damage the moldings at all and did an excellent job. I wanted to probably add a little bit more, but I didn't want to spend that much money. I'm a little bit cost-effective. So, it's good, but it probably would have been better to throw a couple of incentives in there. The salesperson came out and did a presentation, and we got it installed. But I would have liked a follow-up call from her personally or at least to show up, especially after spending that much money on an entire room.
We do appreciate your honest feedback regarding the follow-up from your designer. That's a fair point, and it's something we've noted and will share with management. We want every customer to feel valued well beyond the installation, especially after a significant investment. Thank you for choosing Closet World and we hope you enjoy the space for years to come.
Reviewed June 24, 2026
I had used a different provider before. They were very expensive, and I didn't need all that fancy stuff. Closet World is still good, and I'm not getting all crazy in my closet. They did basic closet organization with shelves, drawers, and places to hang clothes. The rep was very knowledgeable. He’s been doing it a long time and the builder did exactly what he said he was going to do. He got it all done in one day and was really polite. Everything was great with Closet World. My husband loves it.
Thank you for the kind words. We're glad our team was able to deliver exactly what you needed, a clean, functional closet without the unnecessary extras. It sounds like your rep and installer made a great team, and we're especially happy to hear your husband loves the finished result. We appreciate you choosing Closet World and hope to work with you again in the future.
Reviewed June 20, 2026
I've heard about Closet World and received a flyer in the mail. After I got their flyer, I checked the website and it was good and complete. Closet World is a big company, so I contacted them. The designer was very nice, friendly, professional and pleasant to work with. I had an office bookshelf installed. It was floor to ceiling with some cabinets. The installation went very smoothly. A younger guy in his early 20s did an excellent job. If I want to do more work, organizing the actual closet, I will contact Closet World again. My experience with them was professional, friendly and efficient. I would recommend using Closet World.
We look forward to helping you tackle that closet organization project when you're ready. Thank you for choosing Closet World and for the kind recommendation.
Reviewed June 18, 2026
Closet World is three-quarters of the way. The designer had to take down the closet that was already assembled. However, I had a hole in my wall that I needed to have repaired after the install was done. I'm not finished setting up everythin but it appears to be okay. I love the drawers assembled into the closet. Using Closet World helps you declutter because you can't get everything back in.
Be sure you talk to the designer and find out how everything is going to be assembled for you. Looking in the book does not give you all the information that you need. This closet does not have back walls that were put in, it uses the walls that you already have in your closet. You have to bring in a painter, then have to bring in someone to fix the holes. You need to understand exactly what you're getting for your money.
We appreciate you highlighting the importance of understanding exactly what's included in the design process — setting clear expectations upfront is something we continuously strive to improve on, and your feedback has been forwarded to management for review. If you have any remaining concerns, please don't hesitate to reach out to us directly at clientissues@closetworld.com.
Reviewed June 15, 2026
The designer was very nice. She was very interactive. She took her time and explained. She looked at my closet and explained everything before the installation. She had the vision even before I could see it. Everything with the installation was done the same day, and I was very happy. It doesn't have to be long hours. I would use Closet World again and again. They're good people.
Thank you for the warm feedback. We love hearing that your designer was able to bring a clear vision to the space before the work even began. We're glad the installation came together quickly and that the entire experience left a positive impression. We look forward to working with you again whenever you're ready.
Reviewed June 14, 2026
After I had some flooring done, the flooring folks didn't tell me that they weren't going to reinstall my closet doors for me and that changed some things for me. I didn't intend on needing to fix my closets, but I had to. Interestingly, I work with a company that schedules, measures, and installs for window blinds so I know the business pretty well. I went on the Closet World website to initiate the process and I loved it. Everybody communicated with me either by phone or text or email and it was very responsive. I never needed to go back to check anything on my dashboard. I was always in the loop.
Closet World's rep came out to measure, did up the drawings, and got the sizes for me. Though it's expensive, as it is with everything, I was happy with the drawing that they made up for all three of my closets to make up for the fact that I didn't have doors anymore. I went with organizers which was what I saw on Closet World when I did my search. It was for closet organizers specifically versus doors. Everything looked like it made perfect sense. With the outermost parts of the closet organizers themselves, there are a thousand different ways you can organize them. I was not 100% sure about what the differences would have been with drawers as when they drew it out, it only included racks for hangers and each one had a couple of shelving units. Though the rest was up to me, I didn't add anything else.
The installation went by pretty quickly. Where my washer and dryer unit are installed on the other side of that wall, there was a lip in the wall that was hiding and the measurer tech didn't see it. So they had to customize a few pieces and I let them use the back patio to get them down to size. While one guy was installing, the other guy was shortening the pieces. In less than 2 hours, they were done.
We're glad the communication throughout the process was responsive and kept you fully informed at every step — that's exactly the experience we aim to deliver. It's also great to hear that the design came together well across all three closets and that the installation team handled the unexpected wall lip quickly and efficiently, adapting on the spot to get everything done in under two hours. We appreciate your honest note on pricing and your overall confidence in the process. Thank you for choosing Closet World and we hope your new closet organizers serve you well for years to come.
Reviewed June 13, 2026
I'm happy with Closet World. I told the rep what I wanted, that I didn't want to lose any hanging space and I wanted some shelving and drawers. She drew the picture and she did great. I have a small closet and I thought that I would lose space in my closet, but I gained space. The only thing was she was so cautious to keep the price down that she didn't think to put a backing on it. She could offer people upfront and let them decline it if they don't want it. It turned out that the back of my closet was ripped up. It's an old house, so it had holes in it. I wasn't able to get a construction worker in there fast enough to fix the back of the closet. I had to call the rep back, and she was very responsive to come and order a backboard for the wall. We still got everything done on time but I almost didn't make the deadline because because of that. But she was able to pull it off and get it done. She was lovely.
We appreciate your constructive feedback about offering the backing option upfront — that's a valuable suggestion and something we've noted for our team. We're glad your designer was responsive and resourceful in getting the backboard ordered and everything completed on time. That kind of dedication is something we're proud of. Thank you for choosing Closet World and for your patience throughout the process.
Reviewed June 12, 2026
I saw Closet World online, and I ended up doing my closet with them. I had some bars that had fallen off, and the space in the closet needed more organization. That's what they did, and I was very happy. The price was excellent. In fact, it was very affordable. The rep was very knowledgeable and the installation was done very quickly. I now have much more space.
Thank you for sharing your experience. We're glad we were able to transform your closet into a more organized and functional space, and that the process felt smooth and affordable from start to finish. It's always rewarding to hear that a customer gained more usable space than they started with. We appreciate you choosing Closet World and hope to work with you again in the future.
Reviewed June 10, 2026
We had Closet World install a Murphy bed. The designer was very attentive, listened to what we needed, and provided suggestions that would both make sense and save us money. So, I was very appreciative of him. The installation went really quick. The guys were really nice, let me take photos of the installation, and honestly was much faster than I thought it was going to be. Overall, it was just very positive, and we're really happy with the product.
It's also wonderful to hear that the Murphy bed installation went smoothly and ahead of schedule. We hope you enjoy it for many years to come and we look forward to working with you again on any future projects.
Reviewed June 7, 2026
Excellent product, superb installation. Did everything I asked. Wore booties, saved all the the old shelves and poles so I could repurpose them. Highly recommended.
Thank you for the wonderful feedback. We're glad the installation team took such care in your home. The little details like wearing booties and setting aside your old shelves and poles make a big difference, and it's great to know that came through. We appreciate the recommendation and hope to work with you again in the future.
Reviewed June 5, 2026
The presence of the woman who came and talked to us was professional, and the service was great, which is why we went with her. We had to push the installation a couple of weeks, and it was a piece of cake. They were very accommodating. We put in cabinets of probably five feet high to put my husband’s stereo equipment on one side of the fireplace and the laser discs, albums and DVDs would go behind the cabinet doors. On the other side, to balance it, I wanted a bench. So, they put a bench with cabinet doors at the bottom. It wasn’t the specific height, and the guy corrected it immediately. He had extra wood, so he raised it. My husband was happy with the guys. Some of the cabinets were loose, and they came back yesterday and corrected it. They were good. If Closet World has what people need, they should try them. They have a great catalog and people will find something in there that works.
Thank you for such a detailed and thoughtful review. We're glad our designer made a strong first impression and that rescheduling the installation was a smooth and flexible process. We're pleased the installer was quick to correct the bench height on the spot, and that the team came back promptly to address the loose cabinets. That kind of follow-through is important to us. Thank you for choosing Closet World and for the kind recommendation. We hope you and your husband enjoy the space for many years to come.
Reviewed June 4, 2026
Our Closet World project was an open French door, a wide open closet with some shelving and some other stuff in it. It was going to be my husband's closet, and it's got certain things that he wanted to put in there. So, we had to accommodate what he had to store. The installation only took them a day. It was very quick and easy. The work performed was good. It was also easy to schedule. They were here on time. They pulled out some materials and took the stuff with them. It just went according to the way we had set it up.
Thank you for sharing your experience with us. We're glad the project came together smoothly from scheduling through installation. That's the seamless experience we always aim to deliver. We appreciate you choosing Closet World and hope you both enjoy the finished closet.
Reviewed June 3, 2026
We use Closet World a lot, from our house in California during the 90s to our house in Vegas. Closet World previously did a complete office and I always show off when people come what a nice job they did. The newest one was they put closets in our garage. The guys were professional. It's a great job. That's why we keep on using them. We're very satisfied. I recommend them to friends, or else we wouldn't keep on using them.
Thank you so much for your continued loyalty to Closet World over the years. That kind of long-term trust means everything to us. It's wonderful to hear that your office installation is still something you love showing off, and that the newest garage project lived up to the same standard. We look forward to being your go-to for many more projects to come, and we truly appreciate every referral you've sent our way. Thank you for choosing Closet World!
Reviewed May 30, 2026
Closet World had a Memorial Day special, and the designer was very pleasant. I had them install a closet from ceiling to floor, shelves, and some cabinets. The whole thing was great, and I definitely would recommend Closet World.
Thank you for the kind words. We're glad the Memorial Day special made the project possible and that your designer made the experience a pleasant one. A floor-to-ceiling closet with shelving and cabinets is a beautiful upgrade, and we're thrilled it all came together just right. We appreciate the recommendation and hope to work with you again.
Reviewed May 29, 2026
Closet World will listen to what you need and then make it a reality. They also got out quickly. I had a certain amount in my mind that I was going to spend on this closet, and they came in just under that. Plus, the girl who came out and did the initial was nice. I loved her. She seemed to understand that I had a goal, and she didn't try to do anything crazy, or let's do drawers, or I understand you want this, but I've got that, something different. She listened to me. The upgrades, she did suggest, included rounded corners on the shelves. The color black is also usually a little bit more. She brought it down to what white would be. She was just lovely.
We recently got new carpet up there, and the installer was working either in shoe covers or shoe-free. And I don't usually enforce that with people coming to do a service, 'cause I figured they're doing a service. But they noticed, and they were like, "Yup. I got this." And he set up his saw, so it's like custom-made pieces. He was cutting it to fit. He was a very nice guy. Quick, too.
We're also glad the installer took such great care with your new carpet without even being asked. That kind of attentiveness goes a long way, and the fact that he was cutting pieces on-site to fit your space perfectly speaks to the level of craftsmanship we aim to deliver on every project.
Thank you for choosing Closet World and for taking the time to share your experience so thoroughly. We hope you enjoy your beautiful new closet for years to come.
Reviewed May 28, 2026
I needed a closet as my closet broke. I googled, and Closet World came out. I got an estimate from them and they were pretty fast and efficient. They did a good job. They installed drawers, shelves and a closet for my walk-in closet. It was only one guy and it took him long time to do it because he was by himself. I thought they were going to have three or four guys because it was a big walk-in closet. I felt bad for him because he was going up and down the stairs, taking all of the stuff up there. But he was very nice and polite. The price was a little higher than I thought though.
We appreciate your honest feedback regarding the pricing and the installation staffing. We understand how it must have felt watching one technician handle such a large project on his own, and we're glad he made a positive impression despite the workload. Your comments have been noted and forwarded to management for review. Thank you for choosing Closet World.
Reviewed May 27, 2026
I liked that Closet World had an easy process and the fact that they can do it customized. The quality of their product seemed a little higher as well. The designer was friendly, professional, and on time. So, it was overall a good interaction and very straightforward. The installation was quick. It only took four hours for them to do it. It was just one technician who did the install. He was friendly and did a good job. The closet is a his and hers type style. So there are two shorter walls and one longer wall. It seems pretty solid and well-built. So, we're all happy with the quality.
Thank you for sharing your experience with us. We're glad the process felt smooth and straightforward from start to finish. It's great to hear that your designer was professional and punctual, and that the installer delivered quality work efficiently. A custom his and hers closet that feels solid and well-built is a wonderful addition to any home. We appreciate you choosing Closet World and hope you enjoy the space for years to come.
Reviewed May 27, 2026
I selected Closet World based on its reputation and expected a professional design and planning experience. Unfortunately, my experience did not meet those expectations. My feedback is not directed toward the consultant, but toward the overall review and quality control process. After measurements were completed and approvals were signed, it was later discovered that one room had been completely missed from the approved scope, requiring revisions and pricing changes. Similarly, for the garage, while measurements and requirements were discussed and noted, the proposed cabinet units did not align with the measured space and covered less than required.
For projects of this scale, measurements, designs, and documentation should be fully reviewed and validated before customer approvals are requested. I hope management reviews these process gaps, as stronger oversight and planning would better reflect the company’s reputation. Additionally, a friend who was considering Closet World for his own home project observed part of the process, and unfortunately the experience did not create confidence to proceed or recommend the service further.
Thank you for taking the time to share such detailed feedback. We truly appreciate it as it helps us improve our processes. We understand how important it is that measurements, designs, and documentation are thoroughly reviewed before approvals are requested, and we take your comments seriously. We have shared your feedback with our management team for review, as we are always looking to strengthen our planning and quality control standards to better reflect the experience our customers deserve. Someone will be reaching out to you directly. Thank you again.
Reviewed May 26, 2026
I saw Closet World on social media and I had them do our master closet. The designer was awesome. She explained everything and went over every detail to make sure that we understood what we were buying and our options. The installer came and got the closet done in a couple of hours. It was a good experience even though the closet was a little more expensive than we thought. We had 40% off, so we were surprised that we paid 5,000. Without the coupon, it would have been 10,000 and we definitely wouldn't have done it at that price. People need to make sure that Closet World is having a sale when they go through it, or else, it'd be pricey. But overall, we’re happy with the work. Closet World was easy and reliable.
We appreciate your honest feedback on pricing and understand that cost is an important factor in any home improvement decision. We're glad the sale made the project work for you, and we'll always encourage customers to keep an eye out for our promotions. Overall, we're thrilled you're happy with the finished closet and that the experience felt easy and reliable. Thank you for choosing Closet World.
Reviewed May 23, 2026
I first heard about Closet World through an internet search, and the quality of their product was a deciding factor for me to go with them. The designer was excellent and did a great job. I had regular cabinets installed in my garage, so it was simple cabinetry. I just need them to open and close. The installation process was very quick and on time, and the installers helped me out quite a bit. But a couple of things were messed up on the installation. One of the metal clamps that holds up the shelving was jammed into the side. But in my mind, it’s the garage, not kitchen cabinets, so it wasn’t a huge deal to me. The end result was very good, and they work. I like them.
The customer service was very good, too. I received several phone calls just to make sure everything was on track. The price was average. I found cheaper options, but the materials were probably cheaper, too. I also found more expensive ones with slightly higher-end products. For what you get, Closet World’s quality was right on.
It's great to hear that our customer service team stayed in touch throughout the process and that the overall value felt right for what you received. Thank you for choosing Closet World and we hope those garage cabinets serve you well for years to come.
Reviewed May 22, 2026
I was shopping around for a closet and I checked six quotes over the town. They were all very expensive and it wasn't a good customer service. I ended up with this local guy here in my city working for Closet World. His name was Dave and he came to my home to take measurements. He was a very sweet talker and he bought me into it.
The next day, the installers came. They were a little bit shabby dressed and listening to rock music the whole time they installed the cabinets. But they did a wonderful job. You can tell how skillful they were. They put everything on the wall then packed up and cleaned up everything after themselves. They were nice and quick. I had them install seven garage cabinets for me from wall to wall, and the quality is excellent. It's what I paid for. I bought the budget cabinets and still, they were wonderful.
After one year or so that they installed this to me, I needed an extra shelf. I made a phone call to Closet World and they immediately responded. I was thinking they were not even gonna know who I am. But everything was on the system. Calling their 800 number, it took a hell time to reach the correct person but I was able to reach them and they immediately referred me to the local person's phone number. Another nice guy, Joe, made sure my shelves were done in 48 hours. I went, picked it up and it was a perfect fit. If I ever do another closet, I'm calling Closet World again. Overall, any interaction with them I had was excellent. There were a lot of text messages and emails to follow-up as well.
It's especially gratifying to hear about your follow-up experience. Knowing that Joe was able to get your shelf sorted within 48 hours is exactly the kind of after-install support we strive to provide.
Thank you for choosing Closet World and for giving us the opportunity to continue serving you. We look forward to your next project.
Reviewed May 16, 2026
Closet World's designer was very nice. When I told her that all I wanted was just doors, she was fine with that. Originally, I thought she thought that I wanted to redo the whole thing, but I just wanted the doors. The quality of work is okay. I like the type of work that was done upstairs better than the one downstairs.
We appreciate your honest thoughts on the finished work. It's helpful for us to know that the results felt different between the two areas, and we've forwarded your feedback to management and someone will reach out to you directly.
Reviewed May 15, 2026
Closet World's designer and installers were okay. But I had to have them redo a few things. What the designer put down and what they brought were two different things. They also had shelving that was smaller than what she called for, but I told them it was fine and to use what they had.
Thank you for sharing your feedback with us. We're sorry to hear that what was designed and what was delivered didn't fully align — that disconnect is frustrating, and it's not the standard we hold ourselves to. We have forwarded your feedback to management for review, as we are always looking to improve our processes. If you have any remaining concerns, please don't hesitate to reach out to us directly at clientissues@closetworld.com.
Reviewed May 14, 2026
Closet World had a 50% off sale. And the sales rep was able to get me another close to 10% off. But even before the discount, it was a fair price. The designer came once and did a rough draft of everything and came back a second time before we finalized things to give me time to think about it. They were very open to any of my changes, and any additions that I needed. Everything was good.
The installation was smooth. However, There were some missing parts when the closet showed up. It was no fault of the installer. All the doors were built correctly, except for one door. There was a drawer missing, and one of the drawers was damaged. It looked like it had water damage. They were fast to get those corrected. They came back a week later because they had to order it. They were fast, open and honest. I wanted a jewelry drawer, but the jewelry insert is smaller than the drawer I have, so they explained that to me. They gave me the insert at no extra cost just for the lack of communication on that. Also, I like the quality of the material that was installed. I got the basic stuff. It was everything I hoped for. I got to build my little dream closet for the space that I have.
Thank you for sharing such a detailed and positive review. We're glad the design process felt collaborative and that our team gave you the space and flexibility to make it exactly what you wanted. We apologize for the missing and damaged parts upon installation, but we're pleased to hear the team was quick, transparent, and responsive in getting everything corrected. It sounds like you got the dream closet you were hoping for, and that makes us very happy. Thank you for choosing Closet World and for taking the time to share your experience so thoroughly.
Reviewed May 13, 2026
We had Closet World do two small projects to check them out, and they did an amazing job. I really liked the designer. She had a wonderful, warm personality. She’s so focused on saving us money, which was great, and extremely meticulous. She did seem to take a long time, especially with the laundry room design. She was consulting with her manager and making sure that she got everything perfect, and she did. It's my favorite room in the house. It was a quick install but done very, very well. So, we were very happy.
In the laundry room, we had a large wall that was just nothing. So, we had two tall cabinets put in. They are double-door cabinets, and then in between them, we put two wire drawers. You could put wet towels in there so they could air dry, like campers. Then above that is a bar, so that I can hang dry stuff. I hang-dry a lot of my blouses for work, and so it was really important to me to have that area without having to add a “clothesline” into my laundry room. This made everything perfect. So, I've got space for all of our linens and all of our extra towels. Plus, now I've got a great place for doing laundry, and I really like it. It's very organized. If you would like meticulous care and design in your closet or workspace, you need to call Closet World.
Thank you for such a warm and detailed review. We love hearing that what started as two small test projects turned into such a genuinely delightful experience. That's exactly the kind of trust we hope to earn. Your designer sounds like a true gem, and her dedication to getting every detail right, including consulting with her manager to make sure the laundry room design was perfect, clearly paid off. What you've created in that laundry room sounds absolutely wonderful — functional, organized, and thoughtfully designed around the way you actually live. . We're so glad it's become your favorite room in the house. Thank you for choosing Closet World and for such a heartfelt recommendation. We look forward to working with you again on future projects.
Reviewed May 12, 2026
I had a good experience with Closet World. They did a nice job for me. Way back, we had them do some work for us as well. This time, they did the cabinets for my garage. I told a gal who came out initially to measure what I had in mind and she put the numbers down. They ordered it and they came out and installed it in less than a day. It turned out perfectly.
We're glad the garage cabinet installation came together seamlessly, from the initial measurement appointment through to the final install. Quick, clean, and exactly as envisioned is exactly what we aim for. We look forward to working with you again should another project come up.
Reviewed May 9, 2026
My interaction with the designer at Closet World was perfect. The installation was perfect too. It was right on time, exactly what I wanted. Couldn't be happier. If we ever need a closet done again, we know who to call.
Thank you for the kind words. We're so glad the entire experience, from design to installation, hit the mark. We appreciate your support and we'll be here whenever you're ready for your next project.
Reviewed May 8, 2026
I'd used Closet World on a few other houses and I liked the service. I called them back when I wanted some closet extensions. They added to my closet system that they had already installed. The rep was very nice and straightforward, which I like. They didn't beat around the bush on what I wanted. It was very calming to deal with them. Though the product is a little pricey, I recommend Closet World the best I could.
We're pleased to hear the extension to your existing system came together smoothly and that our rep made the process straightforward and stress-free. We appreciate your honest note on pricing as well, and we're glad the overall value kept you coming back. Thank you for the recommendation, it truly means a lot.
Reviewed May 7, 2026
Closet World was doing a sale. It was 50% off and free installation, and the offer sounded good. We went with them and the consultant was patient to listen to us. She proposed a lot of ideas, and she had pictures and a catalog. We pointed out sections that we liked for the master bedroom closet. The wifey's been watching all these Instagram influencers with these fancy closets. We wanted to create a closet that feels like you're in a store. After a lot of measurements and discussions, she drew it out on graphing paper and was spot-on. We were surprised. It was exactly what we were looking for in a line drawing and it turned out exactly what we imagined by the installer. It's architectural quality from the the consultant that came over for us. There was also so much versatility in terms of how we could design things because all those parts and pieces of designs have been done and those parts are available.
The installer that Closet World sent out was truly like a master craftsman. I was blown away by his work. He patiently went through it and built it all. It took all day until 6:00 at night. We had zero disappointment. We were so amazed with this guy's work. I saw what he came in with. It wasn't that everything was cut to size. He was there measuring, cutting everything exactly to size, and the install turned out beautiful. I was impressed with the level of detail that the consultant put in the notes. It was all based off her notes and she marked it down perfectly. There were some unique elements to how our closet was laid out, where we have outlets. She did a fantastic job and the installer matched the quality of her work as well. I was very pleased with the whole experience.
Your consultant's ability to translate your ideas into a line drawing and document every unique detail, right down to the outlet placements is a testament to the level of care and expertise she brings to every project. We'll be sure to pass along your kind words to her.
And what a compliment to describe your installer as a master craftsman. Knowing that he measured and cut everything on-site with that level of precision and patience, staying until the job was done right, speaks volumes about his dedication. It sounds like the two of them made a perfect team on your project.
Thank you for choosing Closet World and for trusting us to create something so special in your home. We hope every morning in that closet feels like a great start to the day.

Reviewed May 6, 2026
Closet world installed a closet door for me (in April 2026). The material is extremely fragile. Closet world charged me $2500 for replacing the closet door. The material given by closet world is extremely fragile and will break with a soft kick. It is a rip-off from Closet world. If you look up at Home depot or Lowe's the closet doors are available at ~$150-$500 with better material (thicker wood). I should have done a better job in researching and installing it myself. The previous closet door which I had was from Home depot and was stronger. I wanted it to be replaced with something lighter but not so fragile and not so light which was replaced by Closet world. Friendly advice - I would recommend to buy the closet doors from Home depot/Lowe's and install it DYI or have a handy man install it for you.
We understand how frustrating it can be to invest in a home improvement and feel that the end result didn't deliver the value you were looking for. Your concerns about the materials used are important to us, and your feedback has been forwarded to our management team for review.
If you'd like to discuss your experience further, we encourage you to email us directly at clientissues@closetworld.com. We'd welcome the opportunity to better understand your concerns and see how we can help.
Reviewed May 4, 2026
Closet World's rep was very nice. She came up with the design. We discussed out, moving this here and that there. She suggested doors, which I hadn't considered. It was an open discussion. Also, the installer was great. The installation was done quicker than expected. I love the closet. There's one area where I can put longer pieces, and the shelving units are much higher than my old shelving units. I’m very happy.
We're also glad the installation went smoothly and ahead of schedule. Hearing that you love the finished closet and that it's already working better for your everyday needs is the best outcome we could hope for. We appreciate you choosing Closet World and hope you enjoy the space for years to come.
Reviewed May 3, 2026
Closet World was easy to work with. We knew what we wanted. The designer did what we asked and gave us a workable design. My husband and I are very particular, and we have a good idea. We both do some design ourselves. We dislike it when someone comes in to tell us exactly what they think we need, and the designer did not do that. She just facilitated our requests and did a beautiful job. The installer was one guy, and he did a great job. The door was hanging straight when he left, but it's not hanging straight now. I plan to call today on that. Other than that, the prices are competitive. I'll recommend Closet World to our neighbors.
Thank you for sharing your experience with us. We're glad your designer took the time to truly listen and bring your vision to life. It's great to hear the installer did a thorough job as well. Regarding the door, we're sorry to hear it's no longer hanging straight and we want to make sure that gets resolved for you promptly. We've sent your feedback to management for review and someone will reach out to you directly. Thank you for the recommendation, and we look forward to making this right for you.
Reviewed May 2, 2026
I'm redoing a house from 1935 and over the years, it had many piecemeal things done to the closet. We needed a full reset and my focus was organization. For a budget-conscious thing, where you just need a basic install, but you want it to be the best that it can be, Closet World hit the mark. I wanted basic because it's gonna be behind closed doors. So, I wanted a cheaper option, but still professionally measured. I got a couple ads saying Closet World was running 50% off install and free design quote. So, I went with them.
The designer was awesome. Her name was Sophie, and she had an engineering degree. It was a perfect experience. She let me be there when I wanted to ask questions. When I was done, I let her work independently. She did all the drafting by hand, which was impressive. I couldn't have been happier with it. Also, the installers were amazing. I felt comfortable from the second I let them in. I said, “You guys do your thing. We just redid all the door moldings so please be careful with that.” They said, "Yeah, of course, of course.” I could tell I was in good hands with the install, and those guys were perfectionists. They worked all day but got it done and were happy to be there. I walked back over there and checked on how they were doing, if they needed anything, and they were awesome.
These are three, smaller, walk-in closets. You can walk in and do a 360 but you can't do a full song and dance. We did all three of them, have shelving, long hanging, short hanging. We elected to do the drawers, and it's on all three walls for all of them. They're all roughly the same size, basic white with the soft edge upgrade, and chrome handles, and it looks gorgeous. Closet World had beautiful upgrades as well. They have the molding and fancy knobs.
Sophie sounds like she made the design process exactly what it should be, thorough, collaborative, and impressive from start to finish. We're thrilled she delivered an experience you couldn't have been happier with. We'll be sure to pass along your kind words to her.
It's also wonderful to hear that the installation team earned your trust from the moment they walked in. Taking care around your newly finished door moldings and working with the precision of perfectionists is exactly the standard we hold our installers to.
Thank you for choosing Closet World for this project! We hope you enjoy every one of those closets for many years to come!
Reviewed May 1, 2026
I had Closet World do hanging closets on one side. On the left side, it's for the shirts and the bottom is for pants. The right side is for longer hanging suits, and in the middle, there were some shelves there. So, it's basic. It's because it's a little bit more expensive than what I thought. The designer who came out explained everything to me. She did everything by hand. She was transparent on everything on the pricing and what could be done. So, she was nice. We sat down and negotiated. The guys that came over to install were fast. I think it was one or two guys that came. They were pretty fast and they did a good job.
It's great to hear the installation went smoothly as well. Fast, efficient, and quality work is exactly what our install teams strive for. We appreciate you choosing Closet World and hope you enjoy your new closet for years to come.
Reviewed April 30, 2026
We had our closet redone with Closet World, which I'd seen on an Instagram ad. It was, overall, an easy process. The installation took majority of the day. I like the closet and I'm satisfied. I would recommend Closet World to those looking for someone to redo their closet.
Thank you for taking the time to leave a review. We're glad to hear the process felt smooth and that you're happy with how your new closet turned out. It means a lot that you'd recommend us to others, and we hope to have the opportunity to work with you again on a future project. Thanks for choosing Closet World.
Reviewed April 29, 2026
I was looking for somebody that could do a pantry and found Closet World. The planner was wonderful. I wish I've had her for every project that I've done. She was so easy and fast and made us up different ideas, and we picked one. In two weeks, it was done. However, I didn't like the installer. He was ignoring us. He kept leaving the door open and we kept telling him to close it. We have pets. They didn't go out but flies kept coming in. We had a bunch of flies in our house that day because it was warm. We also have a brand-new floor and he put his tools over the floor. My husband told him to put them on the island. Other than that, the installation looks nice. The product is good. There's a part of the wood that came out at the top, but my husband said the guy had already told him about that. It was a good price as well. We got 50% off. I would use Closet World again.
That said, we sincerely apologize for the frustrations during the installation. Your concerns about the door being left open and tools being placed on your new floor are completely understandable, and we're sorry that those issues weren't addressed more promptly by the installer. Every customer deserves to have their home treated with respect throughout the entire process, and we fell short of that standard on this visit. Your feedback has been forwarded to our management team for review.
We're glad to hear the finished product looks great and that you'd consider using Closet World again. We'd love the opportunity to deliver a smoother experience from start to finish next time. Thank you again for your honest and balanced feedback.