Closet World Reviews

If I can give 0 stars I would!!! We needed 2 closet doors for the 2 bedrooms in our house. My husband found an ad for Closet World and decided to get a quote. The sales representative was Karla Jurgensen and after our closet was measured and price quotes, we decided to go ahead and order them. We put a down payment for half the purchase price and everything was good. However after a few weeks we wanted to know when our closet doors will be delivered and we were given the run around.

Subject: Complaint Regarding Poor Service and Installation Experience.

Overall, my experience with Closet World was positive but with a few snags. I initially chose them because I knew from personal experience that installing doors correctly requires expertise, and I didn’t want to take any chances.

I was impressed with the Closet World design consultant who visited. Her ideas and approach stood out to me. Two weeks later, we had the installation, but that was mainly due to my hectic schedule. The team did a great job, and they were attentive in ensuring everything was perfectly aligned, even returning to make minor adjustments. The installation was for our laundry room and two bedroom closets. So far, I'm thrilled with the look and functionality - it's perfect and exactly what we needed. Closet World was efficient, delivering quick service without compromising on quality. I'd definitely recommend them.

My sister who told me about Closet World is a home organizer and she previously worked with them alongside Kayla and Nicole.

I like that Closet World provides a convenient service by coming directly to my home for installation. I had them install a closet, and the whole process was smooth. The designer interaction was simple but effective, and the installation team did a good job. They were friendly and seemed knowledgeable about the work they were doing. What stood out the most to me was how easy and quick the entire experience was.

Because I was familiar with Closet World, I didn't seek other quotes and chose them for a project. While their pricing seemed a bit high, I expected quality work. The design process was straightforward and collaborative; I communicated my preferences to the representative, who was great at accommodating them. The installation involved adding two large cabinets in the garage, which went smoothly and wasn't complex.

My overall experience with Closet World was mixed. The designer assigned to me was nice, but I felt she rushed the process, pressuring me to make decisions and commit financially on the spot. She also made mistakes in the measurements, which the installer, Milad, thankfully identified and addressed before installation. Milad was excellent; he walked me through each step, was patient with my indecisions, and ensured I was satisfied with the end design adjustments. The final quality of the closet is good, although we encountered a minor issue where a rod fell off because it wasn't secured, but I understand this can happen if it's not properly fastened.

Closet World was the most visible, frequently advertising in my area. I received some marketing material in my mail and decided to give them a call. The price seemed reasonable, so I decided to go with them.

I kept on seeing Closet World through their ads, which advertised a 50% discount, prompting my choice over other closet companies. The designer consultation was fantastic; she was highly professional and attentive to my feedback. I had a bedroom closet installed, and the installation crew arrived promptly at 10:50 and finished around 4:30.

I chose Closet World after my son had a successful experience with them at his house, but my experience was disappointing. We had garage cabinets installed, and the initial interaction with the Closet World designer was poor, although the second designer was better. The installation process was a nightmare—it took 5 months instead of the expected one day due to significant miscommunications and errors. The process was so frustrating that I wouldn't use their services again. The communication breakdowns throughout the project were infuriating; it seemed like the different departments weren't communicating with each other at all. The product quality was decent, but the overall experience was marred by terrible communication and multiple failed attempts to resolve problems.

I've used Closet World in the past, so I knew what to expect. This time, the consultant was quick, fast, and friendly, which made the process seamless. I appreciate that they provide a fair quote and often have offers available. The designer helped with my garage closets, and we finalized all details like color and style efficiently. After I made the payment, they were able to come and complete the installation within two weeks. The quality of the work and materials was impressive.

I received an Instagram ad that said that Closet World was promoting a New Year’s special offering a significant discount on installation. Intrigued by the offer, I scheduled a consultation. The representative who visited for the consultation was incredibly courteous and accommodating, ensuring all my closet needs were met at a seemingly reasonable price. While I typically prefer obtaining multiple quotes before making a decision, I felt confident in proceeding due to the helpful nature of the consultant.

The designer who came out was fine; we went over the dimensions, he drew out the plans, I approved them, and everything was installed as planned. The installation team did a good job, and while I didn't interact much with them, the quality of their work was fine. The final product looks good, and I like it. My favorite feature is the way the closet was customized for hat storage on top and clothes at the bottom, just as I wanted. Overall, I'm pleased with the service and would definitely recommend it.

The lady who came out to do the presentation was fantastic. She wasn't trying to hustle us; she was honest about what they offered and the good deal at hand. Her approach convinced us to go ahead with Closet World, and as a result, two of our friends did the same based on our recommendation. The installation was done by two gentlemen who were incredibly clean and precise with their work. We got a closet installed in our garage. My husband was very specific about what he wanted, and the designer not only listened but also offered helpful suggestions to perfect it. We're really happy with the outcome.

I contacted Closet World based on a recommendation from my accountant. Initially, I had issues with another company that failed to follow up promptly after a consultation. Closet World, however, dispatched a representative who was attentive to my vision. The representative respected my input on the design specifics, such as size and color.

I found Closet World on Facebook and decided to give them a try. Unfortunately, I had several issues with the setup. The designer measured the space incorrectly, resulting in improper installation. There was not enough space to hang longer clothes, and we had to fight to get our money back. They've been over three times to fix the mistakes, and just today they picked up the extra shelves they had initially left. If I had to rate my experience, I would give them a 3.

I recently had Closet World install a large walk-in closet with a straightforward design, featuring a wall with double-tier hanging rods and shelves. I like their pricing. My interaction with the designer was positive, as well and the installation process went smoothly, with the installer doing a commendable job.

My experience with Closet World was excellent and very professional. The installer who came to my home alone to replace my heavy wooden closet doors did an impressive job. Despite the task's difficulty, he was able to manage it by himself efficiently. He thoroughly explained the maintenance required for the tracks to prevent jamming and reassured me of a warranty. The installation was fast, and he even hauled away the old doors as part of their service.

I moved into my new place and received a 50% off coupon for Closet World in the mail, which prompted me to give them a call. My design request was rather unique—I needed a space that combined an office with a closet. The designer from Closet World was excellent at accommodating my needs. On the right side of the closet, I have hanging space, the center features 30-inch shelves from floor to ceiling, and to the left are two large file drawers. They even customized a pull-out shelf for my computer printer, along with a drawer for supplies like ink and paper. Everything has been executed perfectly.

I found a coupon in a flyer and Closet World also had a Black Friday deal. I got the bigger deal and I was happy. The presentation at my home was impressive, with lots of examples and creative ideas. They measured everything and provided great advice. I felt very much a part of the design process, which was reassuring.

I used Closet World for a couple of projects in my home, and my experience was quite positive. I had them install two products: a bedroom closet redesign and a standing bookshelf for my office. The redesign involved putting in adjustable shelving and spaces for hanging clothes.

The designer, who was supposed to measure, didn't do so correctly, which led to the installer arriving with incorrect cabinets and measurements. It was a frustrating experience as I had to take three different days off work to be there for my 85-year-old mom while trying to sort things out.

Jammy ** came to my home to give me an estimate on garage storage. For starters she measured everything wrong. Didn’t give me an estimate on the floor installation. Asked me to write a Google review, without earning my business. I’m glad I didn’t because we scheduled a time for a follow on the phone and she NEVER called me! I literally told her, "Please call me tomorrow because even this is more than I expected I’m a single lady and need the help you provide and qualify of work is everything". I’m deeply insulted she never called me. It’s bad. Almost a week now. I’m will pay for quality but not if the customer service is horrible!!!! Here’s your review you asked for Jammy **.

I had a less than satisfactory experience with Closet World. Initially, I was drawn in by a "50% off" deal advertised on Facebook, but I found it misleading. The price ended up being around $8000, which was unexpectedly high.

I initially chose Closet World because they offered a better price compared to another closet design company I was considering. The designer who came to my home was informative, knowledgeable, and not at all pushy. She explained the quality of the merchandise well, which was appreciated.

I had a Closet World installation, and my experience was quite satisfactory. I initially found Closet World online and chose them for their value. The designer who came to my home was pleasant and attentive to our needs, which made the planning process smooth.

I was attracted by Closet World's half-off sale, which prompted me to get in touch. My experience with their designer, Adam, was delightful. He was incredibly sweet and patient, even waiting outside my home in the cold for 15 minutes due to a mix-up with my contact information. Despite this hiccup, he remained professional and approachable.

I heard about Closet World online while researching options for organizing both a closet and a garage. I chose them because I liked what I saw on their website. We've had a closet installed so far, which includes six drawers, and three sections for hanging clothes—two shorter sections and one longer.

I called Closet World, and they promptly came for an assessment and provided a quote. I decided to go with them for our pantry and master closet redesign. The designer was knowledgeable and did a good job, but the process was lengthy since everything was drawn by hand, lasting around three to four hours. Making modifications also required starting over, which was a bit time-consuming.

I chose Closet World because they had an irresistible deal during Christmas: 50% off with free installation and 18 months of no interest. It was a fantastic offer we couldn't pass up. We had a master bedroom closet installed, and the entire process went wonderfully. The installer was accommodating, making adjustments like lowering racks and adding a long hanging section, as we're both quite short. He was truly excellent.

I recently decided to use Closet World for my closet redesign after seeing an ad in a flyer and hearing about my mother-in-law's positive experience with them. I had the pleasure of working with Penny, our designer, who was incredibly thoughtful and asked detailed questions to ensure the redesign met our needs. She was mindful of our budget constraints, ensuring we didn’t overspend on the project.

I came across Closet World through an advertisement on social media and decided to reach out. They promptly contacted me, and we set up an appointment. A designer was sent to my home, explained the process clearly, and created a plan that I liked, both in design and price. The installation was smooth and timely, completed without any issues, and now I have a wonderful new closet.

I recently had my guest bedroom closet installed by Closet World, and my experience was excellent. I've used Closet World in the past, and their service prompted me to choose them again. I worked with the same rep as before, and she was pleasant and knowledgeable.

I recently decided to choose Closet World after frequently receiving their flyers offering attractive deals like 50% off and free installation. The deciding factor was when Reneta, a representative from Closet World, came out and did a fantastic job explaining everything, which led me to move forward with them. I had a Murphy bed, a corner desk, and cabinets installed.

I chose Closet World because our rep, Molly, was able to clearly answer our questions and explain their capabilities and limitations. They worked on our master closet, transforming a natural closet into a more functional space with added drawers and shelves. They also converted it into shelving for a pantry. While we're planning some changes in our laundry room, the master closet turned out great—it now accommodates double-hanging clothes with additional drawers and shelves, making it much more functional. The quality of their work met and even exceeded our expectations for the master closet and pantry, although the laundry room left us wanting more coverage, which might not have been their fault.

We chose Closet World after seeing an appealing ad and decided to have a garage cabinet installed. The interaction with the Closet World designer was good. She spent around 2 to 3 hours with us, then installation followed a couple of weeks later, and the service was pretty quick. On the day of installation, everything went smoothly, and I am pleased with the overall quality of the cabinets. We're very happy with our choice and glad we went with Closet World.

I first heard about Closet World through Facebook and decided to get two closet organizers installed in my kids' bedrooms. The interaction with the designer was pleasant, as she came over to present her ideas without any pressure selling.

Absolutely horrible. The designer did not design my pantry correctly so the installer had to fix to make it look halfway decent but still does not look like what I pictured. There is a weird gap what we had to deal with. The designer, Pauline, claims she tried to explain the design as best as she could with her drawing. It would be better to have an iPad or something to be able to show what the end result will look like. Instead, you have to wait until it is installed after paying 3K for pantry and small closet. We were expecting a classy and professional look when done but it looks like bookshelves or cabinets I could have bought at Walmart for tons less and did myself. It does not look professionally by no means. If we knew it would look like this, we would have just taken down our wire shelves, keep the brackets and put up wood shelves instead. I am extremely unhappy to have wasted 3K.

The consultation was seamless. The representative came out, took measurements, took a couple of hours, and we designed the whole system. It was great. Installation took 2 weeks and it was great as well. When the guy came out, everything was ready for him and the installation went very smoothly. He knew exactly what he was doing and didn't mess around. It went together very quickly and professionally. We're totally satisfied.

Closet World had good reviews and their pricing was the best option. We're happy with what we have installed. It's high quality. I feel like the designer listened to our needs and designed the best possible product while also keeping cost effectiveness in mind. The installers were prompt. They were very clean. Everything was installed professionally. It looks like they did a really nice job.

I had an experience with Closet World which was unfortunately disappointing. I chose Closet World after seeing an ad online, hoping they would do a good job with the mirrored closet doors for my bedroom. The interaction with the designer was underwhelming. We already had an idea of what we wanted, but the designer didn't offer any suggestions or alternatives; she just measured and provided an estimate, which seemed high even with the supposed 50% discount.

I chose Closet World primarily because of the discount they offered. I didn't consider any other companies or seek additional estimates. I had Closet World's products installed in three bedroom closets, and I would describe them as good. My interactions with the designer were positive, and the installation experience was also good. The installer arrived on time, around early morning, and completed the work fairly quickly. It took about an hour to an hour and a half, maybe up to two hours, which was quite impressive for three closets in a single day. I was satisfied with the finished product, and they maintained cleanliness by cleaning up after themselves.

I discovered Closet World through social media when I was searching for better storage solutions. They responded quickly to my inquiry, which I appreciated. When the designer arrived, she was professional, friendly, and knowledgeable. We are currently mindful of our budget, so we've only completed one project so far. However, the designer was excellent.

After selecting Closet World initially because of their Instagram ads, I had a positive start with the closet designer, but that soon changed. I faced significant issues that remain unresolved. Initially, the shoe cabinet design for our garage was miscalculated, leading to a blockage of the essential ventilation vents. Even after highlighting this and having the designer redo her measurements, we ended up with cabinets that were under-sized. This issue was crucial due to potential safety concerns with ventilation blockage, which I believe should have been caught during the initial design phase.

I first heard about Closet World because a friend recommended them, and we also received a mailer from them, which prompted us to call. We chose Closet World because of their prompt response — we filled out something online and were contacted by a representative within a few hours. We went with their premium product for our master bath, which included custom colors, drawers, a hamper, and plenty of hanging space. We also opted for a basic setup in our guest room closet.

I chose Closet World for the services I needed. Initially, the installation had to be postponed due to rain, but once it was rescheduled, the team did an excellent job. I am pleased with the quality of the product and installation. However, I wish the salesperson had been clearer about the product not having a backing. I might have missed the detail, but a clearer explanation would have been helpful. Overall, I'm happy with their work and really like the result.

My experience with Closet World started positively with a great salesperson. However, the situation quickly turned negative. They incorrectly measured both of my closets multiple times, causing significant delays. Additionally, they left the closet doors they installed dirty with dust and fingerprints. To make matters worse, they damaged my ceiling, which now requires extensive repair. After many weeks, the closets are now correct, but the repeated delays and lack of professionalism have left me very disgruntled. I am not satisfied with the service provided.

There's not a lot of companies that specialize in closets, and what made me choose Closet World was the sales rep. She was knowledgeable, helpful and I really enjoyed working with her. During the designing process, she asked several questions and drew up some designs, explaining them without pushing for the most expensive options. She was considerate of my budget.

I chose Closet World over other companies due to a sale they were having, and I'm thrilled with my decision. The designer who came for the consultation was incredibly helpful, insightful, and nice, providing an efficient experience. She assisted with organizing my thoughts and designs by asking smart questions, and we spent almost two hours planning everything, resulting in a walk-in closet that exceeded my expectations.

I had a regular closet installed, and the designer did a really good job drawing up the plans. The installation worker was also commendable, completing the task in about three hours, well within a single business day.

I chose Closet World after I Googled various options, and I'm glad I did. Though I didn't give it much thought at first, they were the first company I looked into. The designer who worked with me was extremely nice and did a wonderful job. The installation was excellent, not only for the closet but also for the closet doors. The installer did an outstanding job, and though I misplaced the survey he gave me, I want to highlight his great work. I'm truly happy with the quality and appearance now that everything is installed. I didn't know much about Closet World initially, but the results exceeded my expectations, and I would definitely refer them to others. You guys offer a really good service, and I'm very satisfied with the whole experience.

I chose Closet World after researching online and reading numerous positive reviews that highlighted their competitive pricing. When they came for the initial presentation, the designer was incredible—she focused on my needs rather than pushing her own agenda, which I really appreciated.

We had a walk-in closet installed, which included coverage for all four walls. The designer was exceptionally thorough and addressed all of our questions effectively, making this part of the process quite enjoyable.

I recently had some closet installation work done by Closet World, and my experience was generally positive. I first heard about Closet World through my father-in-law who referred us to the company. Our interaction with the designer was phenomenal; we absolutely loved working with her. Installation went smoothly, and we're very happy with how everything looks now—no negative comments to share there. However, there was a bit of a hiccup that I think others should be aware of. On the day of installation, there was some miscommunication regarding the removal of the existing closet. We were informed that we needed to provide cash to have the old closet hauled away, which was stressful since I didn’t have cash on hand at the time, and my husband was at work. In the end, the installation team agreed to handle it without payment, which I appreciated, but it would have been better to know in advance that cash would be required.

I recently decided to work with Closet World because they're conveniently located in Southern California. I didn't seek estimates from other companies, instead opting directly for Closet World. The project involved installing some simple shelves in a small closet, and overall, it was a straightforward experience. The closet designer I interacted with was very professional, making the experience quite pleasant. The installation process was smooth and quick, reflective of the simplicity of the project.

I recently decided to use Closet World after receiving one of their brochures, which caught my attention. A sales representative visited our home to take measurements and discuss their products. I was impressed by her professionalism and knowledge. The installation process was smooth and efficient; although I wasn't present during the installation, I received positive feedback that the team did an excellent job and followed directions precisely. I'm very pleased with the quality of the products installed by Closet World. They did a great job, and the process was quick and efficient.

I chose Closet World for a project in my home because I was initially told it would involve solid wood materials. Although it turned out not to be solid wood, the finished product still looks good. The installation was for a closet in my bedroom, and it turned out to be firm and strong.

I chose Closet World after seeing it online. I had a Murphy bed installed, and while I really liked it, there was a mix-up with the designer regarding electrical outlets. I ended up having to relocate an outlet, that cost me 300 bucks, which was a bit frustrating. The installation itself was quick, about four hours, and the installation team did a great job. Overall, I am satisfied with the product and service.

I first discovered Closet World through browsing social media, among several options. My husband and I hesitated at first due to cost concerns. However, the representative who visited was very understanding and not at all pushy. She offered a good discount at the time, highlighting that there would be future opportunities, which was reassuring given our financial situation.

Closet World was able to quickly meet our requirements. During the initial presentation, the designer showed us various samples and designs, which we found satisfactory. We also had some say in the design process, providing our input. On installation day, the installers were fast and did a good job. When asked if I'd recommend Closet World to my family or friends, I would.

I recently signed up with Closet World to install another set of closets, having previously done business with them. My interactions with the Closet World designer were wonderful. In terms of installation, everything went smoothly, and I was very pleased with the experience.

I reached out to Closet World after seeing their impressive 5-star ratings online and chose them for closet shelving and garage cabinet installation. I had only sought one estimate, and I'm delighted with the choice I made. From the beginning, their team was very professional, knowledgeable, efficient, and, importantly, always on time. During the initial visit, the Closet World salesperson involved me in the design process, and we collaborated to create the perfect setup.

I decided to go with Closet World due to their reasonable prices. The standout part of the experience was the home consultant who came to take measurements and discuss the products. She was exceptional—taking plenty of time, being thorough in her explanations, and helping us work with our budget. Her outgoing nature made the process enjoyable.

I recently used Closet World after receiving a brochure in the mail, as I'm new to the area and wasn't familiar with local options. The experience was fantastic. When I reached out, the consultant was extremely helpful. He even created a design and provided a quote on the spot. It really simplified the process, especially since I already had a clear idea of what I wanted.

I chose Closet World because they were more prompt and professional than another company I contacted. The entire process, from start to finish, was efficient. The salesperson was on time, professional, and clear about the process. The installation was quick, with no mess left behind, and I'm pleased with the high-quality doors, which are even nicer than what we had before.

I've had an excellent experience with Closet World. The designers are lovely, particularly my designer who always does an awesome job. She informs me about current deals and sales, which is helpful. The installers simply complete their work efficiently and leave, making the experience hassle-free. Closet World's installations, like my closets and laundry room cabinetry, have been transformative. The quality of their products is impressive, making my closet spaces spectacular. I have more projects in mind, such as additional cabinetry and shelving, which I'll tackle one step at a time.

I've used Closet World before. I knew the quality of the product and the warranty, too. I also like their price. I had the basic white product installed years ago. We built a bookshelf in one closet and we built an entire hanging closet in the other one. The installation was fine. It was right on time when they said they were gonna do it. Everything worked out great. The installer did an excellent job. It was very basic before. You had the hangers, the rods, and they went all the way around. We have 10-foot-high ceilings. So, it had a lot of wasted space. With Closet World, I got up there and doubled that because I put a lower and an upper rack. The whole closet is used now.

I just moved and I wanted to organize my closet. When I bought my house, it was already organized, but it was just metal trays that pulled out. There were not enough shelves and the places for the shoes were like magazine racks. They were metal things on angles. I didn't like it, so I had it ripped out and gave it away. I am an experienced person with closets that had been designed, and I used California Closets before. I called them, but they were not giving out any specials at all. I heard about Closet World through Instagram and they were running a special. They were faster too. When I called the other company, they said it'd be 12 weeks. With Closet World, it was about two and that was a big factor as well. I show my closet off to all my friends here.

I had Closet World do some work for me about 20 years ago, then this time, I had a kitchen pantry done. The guy came over and designed it. I wanted a wine rack and he put one in but it was too big. He didn't understand that there were different sizes available for it. So I wasn't happy with my product. I emailed Closet World a couple times and they ignored it at first, but I persisted. I finally got through to an installer guy who said that they would come out and fix it for a fee because they had to order additional materials and provide more labor. They came and fixed it, and I was fine with paying the extra fee for that.

The designer was great. She was very communicative. She had ideas. She spent a lot more time than she planned on and I planned on too, but she was trying to be very thorough. I had two different installation days. One big one and one minor one. It was great. The installers got there and went over the plan. But there was one issue that I never brought up and it's such a minor issue. I had it wired for pre-lights. I had the wires sitting there and they were putting a backboard on. I figured they would put the wire hanging over the backboard but they didn't do that. They drilled a hole through the backboard, which made it a little problematic. But again, I didn't have that conversation with them and they thought they were doing the right thing.

The installation was great. It was a good experience overall. I love my cabinets.

When we used Closet World in the past for the closet in our bedroom and a remodel, the service was great. We went with them again and the rep, Dave, was very informative. The options were what we were looking for and he told us what we could get and for what price. We were a little bit debating on the price, but we had shopped around for other Murphy beds, and we were satisfied with Closet World.

Closet World is convenient to use and I like their price. When we talked to their designer, Ivy, she had better ideas, so we went with what she planned. They installed melamine wood partitions to make an economical closet for us. You hang your clothes in it. It isn't anything spectacular, but it's going to be nice for clothes. Other than that, I was told that I got the best installer and he did a phenomenal job. The helper that stopped by late at night wasn't nearly as good and I'm glad I didn't get him. Also, anybody who's considering getting Closet World should wait for a sale or ask for the 50% off. That was when I ordered from them. You can always negotiate the price with them. But some people are good at that, while some people aren't. I'm really not that good at that, but I would have bought what I ordered anyway.

It's the second time I've used Closet World. Audra was wonderful. I worked with her with the closets, and the master was a special thing, so she was very helpful, giving her thoughts and design choice. If I picked something, she gave a suggestion of why something might work better or I had a choice. The installers were very swift. There was something they needed to fix on one of the closet installations that they didn't quite do. I was supposed to have soft close, and things aren't soft close. I do need to have them come back and tweak, but I couldn't be more happier with their service. The only thing is the price is a little steep.

Closet World got great shelving and space, but I was not pleased at all with the material. It looked like something I could've picked up at Home Depot and the cost was extremely expensive. It was almost $5,000. It looks cheap. I was disappointed. I'm pretty dissatisfied. But the designer was great.

I had two projects with Closet World, one at the office and one at home. They were both very bumpy. For the first project, the installation department damaged the cabinet. They had to come back, and they forgot to bring the locks. They came later in the evening when it was dark. They dirtied the walls with dirty hands all over. They also hit the ceiling. So they had to come back and bring the locks and change the door again and waste my time. I kept on asking for morning installation, but they kept on coming late.

My experience with Closet World was good. The rep was very nice. We told him what we wanted and he designed it in front of us. Install went very fine and everything was well. There was one door that was not opening well and they came back and fixed it for us. I had used them before as well. All in all, the service is great, the price is reasonable and the work is done on schedule.

I'd recommend Closet World. They have good pricing and they were having a sale when I went with them. The salesperson that came out was very knowledgeable and really worked on doing a good layout for the closet. The project came out very well. Installation was fine and it was done the same day. There was one optional accessory that they forgot to install, but that came a couple of days later. I could have installed it but they came and did it.

Closet World revamped a linen closet. What I had was a built-in tall closet. It was drawers at the bottom and doors at the top. Closet World did a full set of double doors with open spaces for shelves. But the designer did not do a great job designing for me once it was being installed. I told her that I wanted everything black including the doors. But they brought silver hardware which made me have to go out and purchase matte black hardware. In my home, all the doors and doorknobs are black. For them to put silver knobs didn't make sense.

When the initial girl who came to do the measurements and the estimate, she did a very good job. She was here and they give you the estimate as she's talking to you that day, after doing a little uh sketch or whatever, however they make it work. It was a pretty easy process, and so that piece of it went well and what we expected. I would recommend it.

I had Closet World to do the shelving in my closet for my clothing and then the shelving put in for DVDs in my child's room. There was a little hiccup in the installation because they didn't have the backboard. I wanted the back flush against the wall because I didn't paint it. So, that cost me more money. But I'm still happy with my product. The installation happened right away. I'm happy with the quality. But I wish they would put caulking where the two meet so you don't have gaps.

Closet World has been around for a long time and we chose them for their reputation. I purchased storage closets for the garage and a counter. During the installation, I showed the installers where it was going to be done and I walked away. If they had questions, they called me. I love the quality of the work that was done though the price was a little high.

I saw an advertisement for Closet World in the paper and decided on them. We knew what we wanted so the designer came out and drew it up for us. The design visit went well but it could have gone better. We didn't know all the stuff that Closet World does so we didn't know that there was a baseboard that caused the measurements to be a little skewed. It was the designer who put the measurements and we had a desk that we wanted to be 30 inches off the ground, which, in the design, it said 30 inches. But when the installers came to install it, the baseboard jumped it up to 32 inches, which caused a bit of a problem. Their team worked with us to bring it back down to 30 inches. They charged us but it was eventually fixed so we're happy with it now. Overall, it was a good experience but a little bit more detail when going into what the final product is gonna look like before paying for everything would have been helpful.

The lead time I got from Closet World to get the work done was better than the other vendors'. They were doing it early, so I worked on our closet's design with them. They made it on a piece of paper and we worked on that. The first part of the installation was not that good though. During the installation, there was a lot of breakage in my master bedroom. I told Closet World about the issues and they came back and fixed all of them. The quality of the product is also average. After the first month and the problems, we talked and they charged me again for some fixes.

The design from Closet World's rep was great and the install went well. But we had some small issues with a couple of things at the very end. The tech installed the lights correctly, but he didn't have all the parts that he needed. And because he would be coming from so far away on the second day, he said he could mail them to me. I suggested that as an option.

Closet World showed up. I left the house, my son was there. I came home and they were packing up. It went smooth. They were there until 8:30 that night. They wanted to get it done. I like the quality, but I'm not satisfied that they didn't put soft-close on the doors which is what they are supposed to be come back out to do. I paid for soft-closed on the drawers. But they said I didn't ask for the doors, when I wanted everything soft-close. I said, "Soft-close on everything." They missed it. Other than that, the experience was good. They knew what they were doing and they got it done.

Closet World's designer didn't have the right equipment, and she had messed up some of the measurements. We had to deal with a bit of back and forth on that. The technician who came and installed had to work around all the deficiencies in the measurement. They did a fantastic job. We love our garage. It was such a mess. Now, it's super organized. It seems a good quality. The installation process was pretty seamless.

Closet World was able to schedule me within the same week that I called. Their representative was very communicative the whole time. When the designer came over, she was very thorough. She worked with me through all of the modifications or design changes that I would like to have. She was very quick too. The installer himself did a really good job in getting everything cleaned up and installed. Overall customer service was great. So far, the closets have been holding up well. I'll definitely recommend them.

Closet World was able to come the next day to do measurements and design it. I was nine months pregnant and wasn't in the mood to shop around. I said, "You know what? It sounds good. Let's go with it.” The beginning experience was okay. The rep came out, did the measurements and designed in one day. I thought, "Okay. Great." She was good. We had some delays because she was a bit delayed in responding and getting a few things done. However, it went downhill from there. I haven't had the greatest experience. Closet World hasn't followed through with their promises.

I heard about Closet World online and looked them up and gave them a call. They did a master bedroom closet for us, which took about half a day. It was what I expected. The rep was great and the installers did a nice job. They cleaned up after themselves and were very respectful of my home. I would recommend Closet World.

The quote was fair and the installers were great. They forgot one little thing, but they came back and fixed it. The closet is beautiful. I would recommend Closet World. Their whole team has been really nice, and they did a good job.

I'm very happy with the sales girl from Closet World, Ellie. My order was placed in February because she told there was a special going on for Valentine's Day. But that time, I was not ready to install cabinets yet because I needed to put drywall in my garage, clean it first then put the floors. I ended up signing up on the same day when she came, and I gave a deposit. My garage was fully ready beginning of October but in all that many months, if I had a question, she always answered the phone and I was able to talk to her. Sometimes after they sell a product, they don't even answer phone calls. But it wasn't like that with her. She was very nice, always answered my calls and returned my calls if she was busy.

Closet World has been advertised for a long time and I finally called them. It was easy and they came out rather quickly. The rep asked what I wanted and I explained. Installation was quick as well, and the installer was friendly and asked questions. Everything was good. I would tell people to go with Closet World.

The rep was fast, thorough and experienced. She came up with the design and if we liked it, we approved it. If we wanted any changes, she'd make them but we ended up not needing any changes. I haven't been thrilled about the quality entirely but I didn't also pay for the expensive stuff. I was a little frustrated 'cause I would have preferred IKEA hardware and IKEA melamine finishes to Closet World, except that Closet World could do the weird dimensions. They could do a unique fit. IKEA would have been cheaper, but they don't have everything in terms of being custom.

Closet World's reps were very kind and easy to work with. The representative who helped me, Dondia, came back an additional three times because I kept changing my mind. So, she was extra patient with me and she was exceptional. The installers were very professional and they got the job done quickly. They were also clean and we had no problems at all. So far, we had my husband's closet installed, and we have another one to go. Everything is good and he's very happy with it. But there's one shelf that doesn't fit quite right and we didn't realize it until after they were gone. But we were assured that when they come to do mine, they will look and take care of that.

The closet was horrible and overpriced. It was below subpar quality, worse than IKEA. I was mortified by not just the quality of the materials but also the quality of their work. Everything in terms of shelving was chipped. It was dirty. It looked used and the sides of everything had been scraped. The installers were working extremely sloppy. They made several dents and damages to my closet doors and existing parts of my closets. When they were taking out materials out of their truck, they would just place it on the asphalt, which was damaging it even more.

Closet World was great. The rep came over and did a consultation and it went well. The guy who did the install worked fast and he did really well too. I was satisfied with the quality, and I'm happy with the closet.

My husband got an email about a 50% off sale from Closet World. That was a good marketing ploy. I was gonna use California Closets because I had used them before. But I found them to be expensive. This was as an ADU on our property so it wasn't where I was gonna live but I wanted to do the closets as a nice but less expensive. I went with Closet World and the master closet that they did is excellent. The designer was wonderful. She spent all sorts of time with me and listened to what I wanted. She didn't try to oversell me. She was very pleasant, polite and professional. She also gave me a bunch of different options to pay it and it was very workable.

It's more organized and more spacious right now than the closet before. I have more shelving now. However, I wanted to change the drawer. I'm short and the drawer is very high. I could not see the items if I put something at the top. It's also not a regular drawer for a closet. It's like a drawer for an office. The width is very small. The manager and the installer helped me to change the sizing of the drawer. Now, I'm waiting for them to go back and change the drawers and some parts of my closet. I like how I can communicate with the installer. I'm gonna recommend him to everybody, but maybe a different designer. But the designer was very nice. Her name is Kaya.

I first talked to one rep from Closet World, told her what I was looking for and that I didn't want anything that would be more than my budget. She told me that they were doing 50% off. But we forgot about it, and the price was too much, so I told them I couldn't do it. A few months later, one of their sales reps called me and told me they were gonna work with my budget. By the time they came back, they tried to say no, that the sales rep didn't know what they were doing. They couldn't bring the cost down to my budget. The new manager wasn't so nice with me. She told me that was their last price.

The installers were respectful, fast and easy. They were great and I love the closet. It's great quality. I've used Closet World before at a different property and they seemed good as well. I plan on using them again.

I've had numerous unsuccessful attempts in getting estimates done over the years, but I thought I would take advantage of a recent promotion that allowed me to purchase a particular design. Closet World did a good job with the installation. They met the timeline. Overall, I was happy with it, but this is the issue that is important for consumers to understand. When we make a decision on a purchase, we have to go through a vetting process that takes time. That would be scheduling and the installation date. It costs a lot of money to prepare for that. When you prepare for it, and they show up and install it, we look at it and were dissatisfied because we paid $1,500 for a small closet shelving and say, “That doesn't look like it's $1,500 worth. That looks like it's something I could have paid $300 for.” That is how I was left with this issue.

I like how quick and easy the process was. Closet World's rep was very helpful and easy to work with, quick, and efficient. Also, the installation was great. The guy was awesome. He was efficient as well.

Closet World's guy came over. He and I worked on the design because it was a tricky design because it was only a very small amount of space to work with. We resolved the design issues, and he quoted me a price. I agreed to the price. The installer came, and there was a little bit of a miscommunication between the original guy who did it and the installer. So, the installer had to come back a second time because he didn't have all the materials with him. It was a tricky install because none of my walls are flat, and they don't all come to right angles. I'm very happy with the results. I would recommend Closet World again to people who are interested in building a closet. Overall, I was satisfied but I do feel that they overcharged me a little bit.

Closet World had what we wanted and their prices weren't outrageous. However, they messed up a few times. They had to keep on fixing and apologizing, and it became more and more overpriced. The lady who did the presentation measured incorrectly. Also, she had to call her boss to get confirmation on things because she didn't know quite about her door selection.

The person that came out was very easy to talk with. She knew exactly how to design my closet. She had ideas that I didn't think of but she's experienced enough to know that may work for me. It was really very, very easy. She walked me right through it. We sat down with a design and she measured my closet. First, she asked me what I wanted and what was important to me, and how much of this and that. When she was finished, she just took a few minutes away from me and kind of calibrated what we talked about and put a design together. We tweaked it a little bit with drawer size and how many and closet doors, and she came up with the design, and it was really an easy, cooperative thing that both of us came up with.

I liked the designer from Closet World. I was impressed with her knowledge, background, and suggestions. I like the design of the product, too. The installation team was very good.

I'm not a big shopper and we just found Closet World. We had garage and bedroom closet cabinetry installed. The designer came and we designed it. The installers were fantastic. But it was weird that they only build from the ground up or they don't hang things. But we got them in. There’s nothing I can do about it.

I liked the guy who came and did a presentation. He knew what he was talking about, listened very well to what our needs were and gave some great suggestions. He was good. I love the product from Closet World. I’ve wanted one of those for 100 million years. It’s beautiful. The installation was much quicker than I thought it was gonna be and the installers respected the house. They cleaned up and it wasn't a mess. They did a great job.

I was looking online for somewhere to buy a nice desk. I'm starting a podcast for my own business, and I wanted to have a desk that works best for me. I'm a bigger man, and I only see that people are using standing desks for their podcasts. I wanted something better than that because I have expensive equipment, including my camera. I wanted to feel comfortable with the desk. Plus, I saw those standing desks, and one that worked for me was $3,000. It was really expensive.

Closet World was great. They gave me a good quote for a closet, and the sales consultant was a really easy person to be around. She was not pushy, and I liked her design. The installers were fine too.

Closet World presented the design well and the prices are good ‘cause I got a 50% off. The installer was good as well. He vacuumed and left the room clean. The closet looks great. I’m impressed.

Closet World's rep was new. He was very thorough with what he did, and was willing to explain things as he did them. The installation was good. It was only a single person. He was very quick. He knew what he was doing and took care of things. I called him back a couple of times and he wasn't able to answer my questions. He said he had to get with somebody else, but that person never got back to me, so there wasn't follow-up on contacts. Also, there initially was an issue with the delivery, which was odd because I had to wait six weeks to order it. Closet World called me the day before the original install, and they said, “We couldn't get it on the truck. It's gonna take more time.” That was not a good sign for me. Other than that, the closet is a good quality product. I like the material. It was put together well.

I liked Closet World's pricing and the consultant that came and helped me design the space. She was very knowledgeable and listened to our requirements. I got what I wanted for a fair price. I needed a functional closet space and that is what I got.

Closet World had better deals. I quickly got the appointment with the designer. She came and gave me some options. She listened to my requirements. That experience was good. Closet World did a good job. However, I'm not happy with the drawer case. I’m trying to set up the appointment with them to fix it because we have some pull-out drawer in my walk-in closet and it snapped. I need to get it fixed. It has been more than a month. They need to do some better job with the drawers. Also, when they took down the old cabinets, there were a lot of holes. They did not offer us to patch those. They said, “We are not going to do that. It's not part of our job.” I told them, “It will be nice.” When I move the clothes, I see the old holes in the walls. I'm happy with the rest.

I would recommend Closet World. The consultant who came out was very professional, responsive to my texts and emails. We had one issue where there was a design change. He came out and made the corrections. However, we were given one date of installation, but they never confirmed that date with me. When I rearranged my work schedule. When I contacted them that morning, they said that there was an issue with the design. When I contacted the designer, he was, "No, that was corrected. I don't know what's going on." It took them a couple of hours to contact me back. But at the end of the day, they didn't come out and install until a week later. It was more of a miscommunication issue. The closet is what I expected.

Closet World had a 50% off deal and the second rep I worked with was great but the first one was not. She didn't go into as much detail as far as all the sizes and things for the different closet options we're looking at. I had a closet installed and the installation team did a great job. The closet is good but there's a piece that keeps on coming loose. So, the whole closet bar is falling. It just started happening yesterday so we’re planning on calling today.

In the beginning, I was a bit disappointed because Closet World had agreed for a delivery date then they said they didn't have the cupboards. Then on another time, they still didn't have them so it took several more weeks. Even the day before the installation, I wasn't sure they would really have them. In the end, they had them, but not as fast as they had promised originally. I emailed the designer back and forth when the cabinets were not available. I had also read these hundreds of very negative reviews on Better Business Bureau, which made me regret my purchase.

If you have a standard space and looking for a basic fitting of something, Closet World will work just fine. But if you have anything that is unusual, I would caution using Closet World to be very thoughtful and deliberate and put a lot of time and attention into a design process themselves, and not expect the designer to do any of that for you. The design appointment got rescheduled several times, which was annoying. If I had a real schedule to be on, it would have been more of an issue. It was scheduled at one point for a month out from the date that I scheduled it, and that got pushed out by another month. It got pushed out by another month again. So, it ended up 90 days to get the design appointment on the calendar. But the person herself who came and did the design seemed nice.

I was searching online and I found that Closet World is not too far from where I am located. I called them and checked estimates. The lady I talked to seemed very nice and she got exactly what I wanted. The installers were okay. We let them know that they missed something and they did it. They left a little bit of a mess, though. But quality-wise, the product's okay. One thing though, maybe I should have talked to them more about details, materials and type of wood to use. It was a little bit less than I expected.

I had a really great experience with the Closet World salesperson that came in. We got one master bedroom closet set up that had some double hanging. It was a 5x5 space, floor to ceiling, it has a couple areas with shelving, and then some with long hanging and double hanging bars. The designer was really good. He was super communicative even after he left. He gave me his phone number and I texted him a few questions, and he was super responsive. When he was in that day, he was super friendly and was really wanting to get us a good deal. The installers were also great. They were very fast. There was a little bit of a language barrier, but they were very friendly and they even offered to take our old shelves for a small charge out of there so we didn't have to go to the dump, which was really helpful.

The rep was friendly. She tweaked the design up a little bit to fit our needs. The installer was good. He did what he had to do and had to re-fix it a little bit to make it fit perfectly. The closet looks nice. But Closet World could have better communication to get everything done. The closet is what we wanted but it's a little bit different than what we thought we were getting. It still worked out great though.

I used Closet World eight years ago on a project, and I was happy with the first product. I had them do a beautiful hutch in my upstairs loft area, and I still love it. It's great and it does what it should do. This time, they had a sale going on, so I called them for that. We redesigned the cabinet and had drawers put in for storage in the kitchen. The concept is great. I had a very good designer but everything fell apart after that.

We had Closet World before and we went with them again recently. I give a thumbs up to their rep, however they don't do soft close which we thought they did. They charged us for the soft close, but we didn't get it, so they gave us a credit after three phone calls. It was a pain in the neck to get done.

Closet World was timely and thorough. They had the best pricing. I really enjoyed the process. We've used our consultant twice now. Her name is Lariza, and she's just been really fantastic. She has good communication. She is timely. She listens really well and her design is spot-on. The installation was top-notch. It was clean, too. There was a good amount of timeliness, cleaned after himself, and respect to the property.

Closet World's product was very good, and the installers were great. I got six doors and a built-in closet in the master bedroom, and they were timely in coming and installing them. Everything went fine. They were in and out of here in no time, so there was little inconvenience. However, I'm not crazy about their sales methods. I needed what I needed before they ever came, so I knew what I wanted, but they were high pressure. "You gotta buy it today. If you don't buy it today, the price is going up." I can't imagine what they do to other people. That's the name of the game though.

The designer was very personable, professional and down to earth, and my interaction with her was lovely. However, it was my installer who impressed me the most because he was very compassionate and personable. Nowadays, that's hard to find. My installer was amazing. He was really concerned about everything, about having it right and the way I wanted it, and he called his boss on a couple of things. They fixed anything I had a problem with. It all turned out great.

I reached out to Closet World, and the sales rep was phenomenal. She listened to everything we wanted and made all the adjustments and gave us a quote. They installed an 8 x 12 walk-in closet with a 330 degrees wraparound multilevel. It's functional with drawers. One guy showed up for the installation. His worker didn't show up that day. And he's been with the company for 26 years. He was there for five and a half hours and did it all himself and it was phenomenal. He didn't nick, scratch, cut, dent, ding or anything any of my house. It worked out very well. It was a good experience. They honored the price and they delivered what they said they were going to. I was impressed.

I needed, for a long time, to do some work on my bedroom, and I became acquainted with one of Closet World's designers. I told him I have this project and he did it. I've been tweaking and doing more stuff, and he's really wonderful. Also, the people who installed were very efficient. Sometimes they had to come back another day but it was okay with me. I'm very pleased with the results and I'm enjoying what they had done. It makes my closet so much more organized.

Closet World is not the cheapest closet system out there, but as long as you know that going into it, you're fine. I had two products with them. So, I had two different designers. The experience was the same with both of them, which is great even though there were two people. They did an office wall for us. The other one was a closet area on a single wall. Both of those were blank slates. There now is a lot of storage. When Closet World set the appointment, I told them what I wanted. I had a rough design of what I wanted it to look like. So, it wouldn't be just free-form coming in. She took measurements of the two areas. And based on my recommendation, she came up with a proposal. We modified the proposal, colors, locations of different type of cabinets, drawers, and finalized the proposal. It took a couple of hours because she had to freehand it. It wasn't a computerized drawing. But she was able to do it successfully to our satisfaction.

The consultation was smooth and easy. The installation was pretty quick. I like that the closet is just the perfect size. It has everything that I needed. It's good.

I had done my research and the individual that Closet World sent out to meet with me was professional and listened to what I wanted. And with her, we were able to construct something really beautiful. So, I went with them. It had a lot to do with the product they were offering and the price, but it also had to do with the representative that I met with. The install went as planned. The installers showed up, they did it, put it together, and cleaned up all of their stuff, and left. The product looked exactly as I was promised it would. I had a good experience. I would recommend the senior designer that I met with in a heartbeat.

The installation was excellent. My interaction with the designer was very good.

I've used Closet World before, so I used them again recently. I purchased the master bedroom closet. The designer was awesome. He was very thorough, pleasant, and did a good job. The installation crew was good too. The only issue I had was with the scheduling team. They kept changing it. They were supposed to show up at 8 o'clock but it was 10 o'clock, and they were not there. I called. They said, "We're sorry, they're on their way."

I purchased a bedroom closet at Closet World. The design consultation was good. The installation also was good. They did a good job.

We got a couple of quotes and Closet World's was more reasonable. The designer was great. We wanted to wait and talk it over and let her know the next day and she was a little pushy at the end about sealing the deal, but I've never met a salesperson that doesn't do that. We did our walk-in closet in our master bedroom, so we have drawers and shelves. I also have an art studio where we had similar stuff installed for a lot of storage. Installation was fantastic. Those guys were great. They were very fast, efficient and professional.

As it was a small project, I felt it would be perfect to use Closet World because this is all they do. I have a company that I normally use for any remodeling but I thought I'd rather go with professionals. The rep who came was very informative and accommodating with budget. She showed me how it works and how I could go super high-end or I could keep it to basics. She let me keep the book and it went very well. She drew it out and gave her recommendations after listening what my husband needed. She came up with a plan that we agreed to. The installation was straightforward. The installer cleaned up after himself as well. I'm very happy with the closet and I would definitely recommend Closet World. I'm probably gonna have my other closets done in the future. My husband likes it too. It's functional now.

The rep was very nice. The installation took five weeks after purchasing, and it was good. I like my closets but the experience was not pleasant. Closet World is overpriced and I had a lot of problems with them. They did a change order on me and didn't bother to tell me that that was gonna change my delivery date. It was a big fiasco, and I would not recommend Closet World to anybody.

I was inquiring about upgrading my closets and noticed that Closet World had a sale going online. We redid two small closets in two bedrooms which didn't take the installers long to install. They were timely and clean. They also did shelving and hanging bars. It was high quality closet material and very well done. The designer was very nice as well. She was also very attentive to detail.

Closet World did a good job and for the price that I was charged, I'm satisfied. I found them on the internet, and compared to another company, they were less expensive. The installer was gonna come around noon time and I informed the Closet World prior to that I had to leave by 1:00 to pick up a nephew, but the information wasn't passed on. The installer came earlier and he did the job quick. He said it'd take about five hours. Unfortunately, I had to leave and he wasn't done yet. I have a bit of a problem, but Closet World is getting on top of it. They're supposed to send somebody out this week to fix a broken shelf.

Closet World was wonderful. They were having a sale and the designer was great. We've used them many years in the past as well. This time, we did a closet installation and it was perfect. The experience is AAA rated for me.

The designer was terrific. I got sliding closet doors and installation was great. I would give good points to Closet World for everything. Everything about it was perfect.

Closet World's visit was enjoyable. We got a pretty straightforward walkthrough of what we wanted done and there was a conceptual drawing completed at the time of the consultation. So, we had an idea of the concept, the layout, and the pricing, at the end of the consultation. They were thorough. The installation was easy and each of the four projects were completed in a day. We love them all and we're very happy with the results. But for the price, Closet World should include soft close hinges. It's the only thing that I'd have to go back and redo on the drawers and cabinets.

I'll warn others as a message of caution to be very sure of what the measurements were, because I faced that issue. And I had to follow up on them for two weeks. Closet World came thrice to install. They broke something in the middle. They went back, they reinstalled it. The product was good. It's a good quality product. Whatever was promised was delivered from the product side.

I took advantage of a sale that Closet World had going on. Their sales guy was very responsive and available. They were very fast during the installation but they must have dragged some of the heavier pieces on my new hardwood floor, so they scratched my floor. But I had other people here too, so it's too hard to prove that it might have been when Closet World did the the installation.

The consultation with Closet World was good. Debbie was super sweet. The layout was good as well and the installers got it done super fast. It worked out perfectly. The only thing is I'm still waiting on repair items. Two of the front of the drawers are scratched, so they are supposed to replace them. My installation was August 20th and I had to reach out and call them back. I called them last week to see what the status was. They told me they'd get back to me but they haven't gotten back to me yet.

I saw Closet World on Instagram and they offered 50% on placing an order for a closet. We had closet shelves installed in our three rooms and one master bedroom. It works fine with me. Based on seeing our closet size, Closet World drew different models and showed us different drawers and what kind of material and color they would use. We selected and proceeded with the Closet World installation. The person who came and installed was friendly and did his job very well. He was more explanatory and telling which were movable and not, how we could adjust what is needed. The installation was over in a single day.

My experience with Closet World has not been good. I'm still struggling. Initially, we had some discussion with the designer. We had told her that we need the pantry, exact extension of a kitchen, which she had agreed. She had told us that accessories would be included and the soft closures would be as it is as we have. But when they came to install it on that day, it was a surprise because the handles were different and there was no soft closure. I raised the concern and they gave us the handle after a few weeks. Till date, I'm waiting for the soft closure.

I was looking for somebody to redo our closets and I found Closet World online. I called a couple of different closet companies and they were the ones that called me back first. Their rep came out and she asked us what we wanted to do. She did everything and she didn't have to involve us. We gave her all the information and she did all the measurements and produced the results for us that we wanted. She was very hands-on high level of customer service.

Closet World is well-known to me and I just had a new master bedroom walk-in closet installed. The rep was nice and knowledgeable, and the installers were quick and fast. I would use Closet World again.

Closet World come out and because it was a holiday coming, they had the 50% off and the free installment specials. The lady explained to us the different types of wood that they have. The quality of work was good for what I paid. They put some drawers, a space to hang the clothes, and a space to put the shoes underneath. But we had some hiccups along the way. There was a material that we chose then a week before it came, they said they didn't have it. I had to choose something else. I also explained to the ladies that I was gonna be on vacation and asked if they could come on a specific date. They were supposed to install it Sunday and Monday but they changed the date without consulting me and I couldn't be asking for more days off work.

I saw some of the social media ads for Closet World and wanted to try that. I also got in touch with one of my friends who got their closet done through Closet World, and the feedback was good. I went ahead with them and have completed two projects with them for three of my rooms. But my experience has been not so great as I expected it to be. I had some issues with the first project installation. The designer that I worked with did not clearly understand the design request. The first installation showed that. It looked incomplete so I had to add more specifications and get the flow taken care of through a second effort.

I had two different companies come and the designer from Closet World fit my needs better. She was lovely. The prices were almost identical. So, I went by customer service. But the designer gave the installers the wrong design and they ended up having to take them out and redesign it, which ended up costing me an additional $800 because of her error. I was very unhappy. But David, the installation manager, was very kind and considerate, and helped me along the whole way. The installer, Brian, was amazing. He only installs what they give him to install and he came both times for the initial installation that was incorrect. Then, he came back last week to do the new install.