Choice Home Warranty Reviews

BUYER BEWARE! The contract does not give a time frame for a service provider to COME and repair your item! I am waiting over 2 weeks for a repair person to LOOK at a broken fridge in my granddaughters home where there are 2 small children! They are the worst!

Very disappointed in two recent calls. The people assigned on my refrigerator canceled appointments and after two weeks with no success, I had to purchase a new refrigerator. My current claim on my dishwasher has been denied as not being “normal wear and tear”, Technician on this claim was prompt and competent, I have filed an appeal.

I am going to do some searching for another provider because the placement monies that were offered are not enough to replace my equipment. I would like to think for years of paying for a service that is not even being provided is sad. Thank the God it was only a washing machine. All these years of paying for a service that is not honoring their commitment. This company needs to do some serious customer relations searching.

After 2 days of waiting No result yet on our claim. Haven’t heard on the plumber nor the Refrigerator Tech.

I like Choice Home Warranty's reputation and pricing. I've had them for about a year now and their customer service has been good up until recently. I'm currently in the middle of a claim, and they have reassigned my claim to another technician. I got an email that they were doing so then I got another email the next day saying that they were still looking for a technician to take my claim. The next day, I got an email that I could opt out of using their technician, that I could go find my own technician, have him diagnose it, have them approve it and get paid by them, but I seem to have been dropped by them. I've been forgotten about but I've solved the problem on my own.

I was very impressed with the technician answered all my questions and was very helpful. Would like to have him back if I need any more assistance with electricity.

We have been Choice customers for over 7 years and have never had a problem with resolving any issue that we have had, from our furnace, air conditioner or refrigerator every matter was handled quickly and professionally. We would highly recommend Choice as anyone's first choice for home warranty.

Terrible customer service. Purchased a warranty, no claims for two years. Filed a claim and can’t get a person here after two weeks. Call every day and get the same story “we’re working on getting someone out to you and you’re on the expedited list”. Told when I filed the claim 24/48 hours. After ten days someone came out but the company doesn’t want to pay. Said they would send another company in 24 hours or less. Been a week since, need a furnace, no hot water or heat. Still waiting Do not purchase warranty with this company.

Warranty is a joke. They don’t pay out to cover covered replacements. They went up $15 on premium without notice. Just save the amount you would pay in premiums every month to make your necessary repairs and replacements.

I got home on a Fri evening from work and ac was not working. I know there wasn’t much they could do with it being the weekend, thank God I had a lil 110 my husband put in the window to get us through the weekend. I filed my claim and received confirmation that someone would be to my home Monday morning. The service tech came and fixed the problem. The process went smooth from beginning to end. I appreciate that. Thanks!

I’ve had CHW for over 6 years, and although I don’t use it often, I feel safe knowing a reasonable monthly fee keeps me from facing a major financial crisis for maintenance on my home. The Service fee is well worth the problem faced when filing a claim. Their Customer Service support has been excellent. I’m happy to have “maintenance “ insurance on top of fire, flood, and contents.

Very well pleased with service and Very pleasant young man. Thank you very much for him.

The company app is very simple to navigate as was putting forth my claim. I feel very relieved that my problem will be addressed quickly, competently and professionally.

Very professional company. Made me feel important.

The plastic bezel on the door of the microwave came apart. I had to take it off as I didn't want it to fall and break the glass range top. Filed a claim and it was denied. I appealed it and it was denied again. Poor customer service and failing to repair microwave.

This was a very easy fix and the service was timely and efficient.

Still working on the claims. Waiting to hear from an HVAC dealer to check my broken furnace and AC.

Entering a claim was easy and the process was very fast and detailed as far as getting an appointment and the steps to follow. Looking forward to the appt that was set up for a couple of days from today.

Had a water heater problem. Anthony‘s Service showed up the day after I reported the claim and fixed the problem.

I like that I was able to do it online, do not like phone calls. I was easy and fast.

Jan showed up on time and quickly solved the issue of my equipment leak.

The guy that called me well was courteous, knowledgeable, helpful. I couldn’t ask for a better experience.

Professional and aware of job requirements and equipment needs.

It was very easy to send in claims. The website was very easy and quick to use.

They were on time, service guy was great, and I'm so happy we have this coverage!

CHW Case No SWPV9500D735-1. I have no complaints about the qualifications or knowledge of the two technicians, from VIA Inc., who came to my house to repair my washing machine. My only complaint is that it took 8 days from the time I contacted CHW to request service until the technicians arrived at my home. I believe this delay was unreasonable and should be addressed.

I called Choice Home Warranty, and the representative was extremely helpful and took the time to answer all my questions. It was a great experience, and I would recommend Choice Home Warranty to every homeowner.

Compared to the previous warranty service company we used, Choice Home Warranty service is so, so very slow in assigning technicians for our services. Not happy at all so far with Choice Home warranty,

Very helpful, quick, clean, efficient work. Explained all work.

Originally I was scheduled for 10-14-2026 for service my garage door; I called on 7 Oct 2026 and said can they come either today or tomorrow??? Chris said, ''Let me check and I'll get back to you...." About 2-3 hours later---- he called and said, "Will today between 4-8pm work for you!!!?" And I said yes.... TY Choice Warranty for your attention to this matter!! Also when I got link to pay the gentlemen,,,first thing came up was a tip,,,, So I hit next because I did not know how much it was???? So please allow tip on your link at the end of your transaction..... David

I needed my garbage disposal fixed. It did take a few days to get someone that does that kind of work.

I was dispatched R AC & Heating Service in a minimal wait period. Chris was very professional and courteous. This means a whole lot to me. Communication with the company itself was great which I spoke with Casey. He as well was nice to work with.

I am so EXCITED to have made the decision to join! We have been customers of AHS (American Home Shield) for almost THIRTY (30) YEARS! I have had great service through AHS until this past year. Our rates have nearly doubled since moving into this home 6 years ago. They’ve moved their call center to some other country where you cannot understand a single thing the CS worker says. I cannot get service due to the fact they won’t pay the contractors. The final screwing? I just paid $38 for an administrative fee to cancel their policy! I am beyond excited to join your company! Your coverage is perfect, your pricing is outstanding, and my husband and I look forward to working with you! Andy & Jen

Although it did take a while to get a technician, and I received conflicting texts and voice messages as to the time of arrival on Monday 10/12/26. On line it said 11 am to 3 pm the voice message said 1 pm to 4 pm. Confusing. The technician arrived during the earlier part of the day. He was friendly, knowledgeable, and got the job done. He ordered parts that were broken to come back and replace at no extra cost. Freezer appears to be functioning correctly now.

I saw a TV ad and decided to call to get information. After speaking with the rep I decided to sign up. The process was very easy. As with any insurance; one purchases the coverage with the hopes no problems arise. I've never owned a home warranty because I never trusted the process. Time will tell if Choice Home Warranty is truly a 5 Star company.

Great service. Very prompt and courteous service.

Professional, polite, hard worker, on time, smiled. Was talkative about the problem.

Knowledgeable, helpful, efficient, timely, professional.

We called in our issue (damaged garbage disposal) on Friday and the service technician was here on Monday. Very punctual, professional and completed the repair on site. Very satisfied with the service and the technician. Highly recommend Choice Warranty!

Varsity Plumbing did a great job of fixing our problem. I give the company a five star rating

Choice assigned the tech within the normal period. The tech however provide a service date 10 days out for an essential appliance (refrigerator), Called choice who spoke with the tech and brought it back in by a few days. Tech arrived on schedule, diagnosed the problem quickly and Choice approved the repair right away. Tech scheduled the repair and replaced the part. Good experience with choice and Ajnabee Enterprise (tech)

This is an excellent company and I have been a client for more than 5 years. Any time I have a problem they respond immediately. No problems!!

I think CHW should have been able to find someone to come out the next day to fix our AC instead of 3 days later. We lucked up and Air Zone, the company who CHW was able to schedule, called on Monday to see if they could come out instead of Tuesday. Of course we said yes for we live in Florida and it's hard to be without AC.

The process from start to finish was flawless. I was connected with a company. Who did the job correctly the first time.

Everything went smoothly. Technician was very polite. Everything works fine. Thank you so much.

Everything was fine and the process to get me help has been submitted and I am waiting on that.

Once my service request was initiated, I received an email notifying me that they received my request and have the $139 service charge. I reported this to Choice Warranty.

You got to know how to play the game on these home warranties. I've been with Choice Home Warranty for seven years and their customer service has been fine. My interactions with their techs have been very good because I get along with people, but they're not always the most qualified people and since they do a discount rate to come out there, you got to get what you can get. Overall, Choice can be beneficial, but you have to have patience. My friend's got a home warranty, and when she had a blocked-up pipe, she wanted to have it fixed immediately. But I told her that with home warranties, you got to wait. You got to file a claim and you can't fix stuff any way you want. So, most people just don't have the patience to deal with them.

My last claim was for a toilet leak. Turns out, the commode was broken and was replaced. I was authorized to obtain my own technician. When the job was completed, CHW will reimburse me $41,00. That’s ridiculous. It’s a joke. Makes me have doubts about whether I will continue with CHW when it’s time to renew my policy.

I requested service on10/5/26 and had of 10/12/ 26 my requested repaired are not finished. The repaired should have finished the date the technician visit the property.

He was knowledgeable, friendly and a pleasant person to have here.

Technician was very professional and provided outstanding service.

This program is a scam. I used the service for the first time after a few months of membership for my garage door. they covered changing the spring but did not cover putting the door rollers (2 came off the track) back on the track. The technician charged me $300 to twist the track and insert the roller. So I paid for the door repair, the warranty is a sham.

Samuel was very friendly and easy to answer any questions we had. The price was reasonable!!

Overall I am very pleased with the ultimate outcome. But, Choice originally sourced my repairs to Flamingo Appliance Services in Sarasota, FL and twice they told me I had an appointment then cancelled it in the morning of the appointment. We went 9 days without a washing machine. The final repair company completed the repairs ahead of schedule and my appliance works perfectly.

Called customer service to get more information on purchasing a home warranty. Adam was extremely helpful without being a high pressure salesman. I purchased a plan.

Teresa was very nice, very knowledgeable, and very helpful. She answered my questions with a very clear and thorough answer. You should seriously consider her for a promotion.

Martin was very instrumental in answering all of our questions fully and clearly to our satisfaction and was very precise with facts and figures as well. We need more like him on phone service! Thank you, Martin.

Color from Agveri came and checked my dishwasher out and he found the part that needed to be replaced. He was back in three days with my new part, and he fixed my dishwasher. He was very skilled and attentive. Great guy.

So easy, I did everything online. I would recommend CHOICE to everyone. I sleep better because of CHOICE.

The technician was excellent. He arrived on time and investigated the source of the problem, but could not fix it because the claim was refused by the insurance company.

My representative for my area, who helped me sign up, was absolutely amazing.

Service was awesome. Just received a call that the work is complete.

I was charged when I was supposed to get 1 month free. I hope she changes it. She was nice. I hope I am treated fairly.

Great customer service and coverage, Petter assisted me with professionalism and punctuality.

My experience was great. Sales agent was very informative, polite, not overly aggressive. His name was Frankie.

I purchased a 3-year Choice Home Warranty and added my pool to be covered. When a problem occurred with my swimming pool, CHW sent out a technician that wanted me to pay $103, not $100. A new pool pump was needed. Choice Home Warranty did not cover it as I had thought they would. The technician that came out made me wait well over a month to get the new pool pump installed causing my swimming pool to turn green. Every time the technician told me he was going to come he would never show up. The pool got so bad I had to have it trained, disinfected and water refilled. Whenever I had an issue needing service in other areas of my home, Choice Home Warranty gave me the excuse that I was not covered.

I was scheduled for a repair on my washer. The technician came and diagnosed the problem. I received no further feedback until I called again. I was told that the service company assigned had declined stating that I was outside their service. No one else had been assigned. The second technician was assigned and came. He stated that he was unable to complete the repair as another part was needed. I still don’t have a scheduled appointment for my repair. Communication has been very poor. I thought the purpose of the first tech was to diagnose the problem and make sure that all needed parts were available prior to the second visit. I have now been 2 weeks without a repair.

Choice Home Warranty is the absolute worst. Save your money. DO NOT USE THIS COMPANY. They do everything possible to deny your claims. I’ve never had a worse experience with a home warranty company than with Choice HW. Make another CHOICE just not Choice home warranty. After I cancelled the ** still charged my credit card and it took forever to get my money back. I actually really hate the company.

Competitive prices. Superior coverage. Customer service helped explain coverages and gave options to save more money.

Very good and easy service. Reasonable pricing and easy to agree to which I do.

Choice Home Warranty has been one of the most frustrating companies I’ve ever dealt with. I purchased coverage for all of my appliances, expecting dependable service when something broke. Instead, my claim for an ordinary built-in microwave has dragged on from August through October 12 without a resolution. The first technician couldn’t diagnose the problem and said he couldn’t handle the repair. The second technician said the control board had burned out and that replacing the part would cost more than replacing the microwave. He told me he would request a replacement.

The tech from 1st Choice Plumbing was outstanding. He was very personable and thorough in his assessment of my drain problem. He explained what the issue was and showed me things I could do to fix different issues should they arise. He gave me great advice on disposal use, fixed the problem expediently and my disposal is back to working.

This company has accused me of damaging a gasket on my freezer and refused my claim to reseal my freezer. This is the second time they have denied me and accused me of damaging the product. I’m 74 and my husband is 86. I don’t even know what a gasket is. We pay hundreds of dollars for this insurance which has been worthless to me twice. They should be ashamed of themselves. Think twice before you buy this insurance.

Everything’s fine with my experience with Choice. The last tech who came was really good. He was very helpful, insightful, courteous, and nice. However, the guys who did the plumbing- I've had a couple of issues with that fridge, and I still don't think it's fixed right. It took three people. They all started nice, but some didn't speak English very well. Then another guy who was at the home office on the first plumbing said, "I've been in this 20 years, and you tell me.” I said, "Well, your guy is doing it wrong.” It finally got fixed, but that one took a few months. And then another guy came, but he never came back.

She’s a nice person. She knows what to do on every questions I asked!

We have been happy with our Choice Home warranty so far. The GE repair guy, Lloyd has been very knowledgeable and helpful all the times he has been over to our house. Nothing but respectful and courteous. Glad we picked this company for our warranty.

Excellent service which went beyond expectations for sure.

The gentleman from Jones Electric was prompt, courteous and knowledgeable. He had our system up and running in no time. I would recommend them to anyone!

Thank you for being there in the time I truly needed it!! I appreciate your services. I have no doubt to recommend Home Choice to Everyone I Know… Thank you.

Your company does NOT meet expectations. Realtor signed us up with you without our review and apparently she picked the bottom of the barrel. Pretty bad when neighbors and other Realtors speak poorly of your company.

Received excellent support service in filing a claim at 9:00am on a Sunday morning!!! Phone support was superb! Already received my appointment time for the problem with my washer. Couldn’t be more pleased!! Thank you for the weekend support!!!

Our air conditioner started blowing warm air late on a Thursday. I called it in and was serviced and repaired by early Saturday morning. Not have air conditioning when it’s 90 degrees plus is no fun. The service company diagnosed the problem quickly and fixed it promptly. I only paid the $85.00 service fee which probably would have paid over $400 without the warranty.

When you are a senior citizen and your central air conditioning goes out, time becomes of great importance. Choice scheduled my technician within 1-2 hours of claim submission and repairs were completed within 24 hours! Thank you Choice.

The claim I put in for my AC was resolved in less than 24 hours and the serviceman Josh who came to my home was very professional and knowledgeable.

The tech was on time, friendly and fixed the issues quickly, would like him to come again if need any more service.

Mr. ** was efficient and professional. He also was patient and diligent with his work.

Great customer service! He knew right away what was wrong and gave me a discount!

I appreciate the customer attention for providing details on the repair.

The technician came on 10/8/2026 to fix our microwave. It stay on. We couldn’t turn it off. He diagnosed that the problem was with the control board. He said he would have to see if he would have to order the part. He said he would call if they had the part. He called and said they had the part and he would come back Friday morning to fix it. He came back Friday morning at 8:00. Put in the new part. Microwave worked fine. Thank you for a good job.

Everything has been positive in my experience with Choice. I liked what they were offering. For my most recent claim, it was handled expediently. I was very satisfied with the people that they have to service our area. I also got a contract for my son and daughter-in-law because I was satisfied. And they had put in a claim, and that was handled beautifully as well. They were very satisfied.

A very disappointing service! Your phone number doesn't work from Canada. If you aren't prepared to accommodate us, don't accept our singing up! When the AC doesn't work in Florida, a 6 day wait for service is unacceptable! We will not renew our contract. The one time in over 6 months that we needed you, you made us wait 6 days. That's a bad service company.

Very easy to enter the request and the follow up has been quick!

Placing the claim for a dryer repair went well and the prompts were easy to follow. Wished I had more choices on time of appointment, but glad that I got one immediately scheduled with the option of contacting provider to get a better time.

Just signed up again and feels so safe.... I had Choice before and they do a wonderful coverage plan…. Thank you and so happy to be back!

Your app and website need work. Not very user friendly. After 20 minutes I had to call and hit sales and then call back to get customer service. So your phone options are very specific either. Still waiting on my service appointment.

Looking forward to having Choice warranty in our pocket to be a happy homeowner customer. To know I have them in our corner their service. Joining was a pleasantly surprising.

It took a few visits by the technician to resolve the problem but Choice kept sending someone. I am pleased with the help I have gotten from Choice.

Topline Garage did an excellent job, quick job and they were very professional.

I needed to speak with 4 people. The first I spoke to out of concern that my coverage address was different from my mailing address. When I brought this to her attention she hung up on me. I called back and spoke to a nice guy that transfered me to another person after explaining my issue. That person being the 3rd person listened and actually changed the coverage address and then transferred me to the 4th person who was a manager. She was very nice and professional. I explained to her my situation. She apologized for the situation and assured me that things were fixed. I told her I had already disputed the charge because of my anxiety of how the first agent handled the issue by hanging up on me. So I will see how this works itself out.

I'm a new customer but I'm completely satisfied with your service thus far, with that being said, I would recommend your service to others!

I was very pleased with the quick respond from Lone Star Doors. I was having issues with my garage door. Although it was a minor problem, they checked it carefully and gave me helpful advice.

Bosch Brothers called and asked if they could come a day earlier than scheduled. When the tech, Samm arrived he was very detailed in what he was going to do to find the issue with my AC unit. He completed his work and explained what he found and what he did to correct it. He also explained what extra he did so the problem would not come back. All the work completed was covered by Choice Home Warranty. I only paid my SCF.

Had plumbing situation at home and was worried about coverage. My insurance CHW walked me through the process and made it very easy. Very professional and caring.

Awesome service getting me familiar with the product and helping me get signed up.

Within a few hours a service provider contacted me and within 2 days the repair began. One day to evaluate and one day to replace. Choice authorized the repair. I called on a Tuesday, and the work was completed by Friday. I just need to wait until Monday to be sure it works as if it were new. I had this same issue with another warranty company 5 years ago and it had to inspected, wait for approval and then wait weeks for the parts.

Great job by a knowledgeable professional! Thank you for getting us back so quickly.

Water heater in dire need of replacement as testified by 2 contractors who have inspected it. However. Choice only thinks it necessary to replace the gas valve. That is not the problem. The problem is that the unit can't be drained or flushed due to interior materials collapsing and plugging the drain valve. Not to mention that the unit is 17 yrs old. Trying to repair a 17 yr old water heater is simply a waste as it will need to be replaced in a very short amount of time anyway.

I have been a Choice Home Warranty for several years. I enjoy the warranty security coverage. It gives me peace of mind for my being able maintain my home maintenance with any obstacles or services needed, when needed. Choice Home Warranty helps me with repair or breakage within my home. I don’t the like AI call in customer service.

Garbage disposal fixed in no time by a very skill professional. I appreciate the timely communication related to claim and the quality of work performed.

Very kind young man with patience. And with respect, understanding. Did a great job. May God bless this young man the plumber. 🥰I'm very happy with job he's done. Thanks again.

The main office line consistently indicates the office is closed, regardless of when I call. After searching for an alternative number, I finally reached someone, only to be disconnected. On my second attempt, I got through and was promised an email with appointment details—which never arrived. I had to call back because two separate emails contained conflicting information. Only when the representative confirmed a specific date and time did I finally know when to expect them. Then, on the day of the appointment, they sent an email asking what time would work for me at home. Their communication process is frustratingly slow and inconsistent. I've decided against using their online services, as they cannot adequately address customer questions.

Very quick response. Technician was knowledgeable, polite, timely. However, repair was not initiated due to not having the parts needed. It’s already been 1 week with no update.

The service experience was exceptional. The response to the initial request was prompt, minimizing downtime significantly. The assigned technician was professional, thorough, and performed the work to a high standard. Furthermore, the company contracted to execute the repairs demonstrated excellent expertise and efficiency. This warranty process was handled effectively from start to finish.

Always responsive and professional. Great protection for entire home.

The technician that came, Adrian, was fantastic. He identified the problem immediately, ordered the part, and called and returned only a couple days later. Besides being so timely and efficient, he was such a nice person that it made a wonderful way to start the day!!!!

I rated 4 because it was easy to submit the claim but the automated system was too fast and did not capture exactly what I said; however, the claim was established quickly and I was made aware and kept up to date on the status of the claim via email throughout the entire process. I still would have liked being given the opportunity to speak with a representative because my problem was electrical. It did turn out not to be a need for emergency service; it very well could have been that type of situation. Still the Service Technician, Power Wills Electric was great. I would recommend them as well as Choice Warranty.

The tech’s initial visit was courteous and within minutes knew what the issue was. He ordered the part. The install of the failed part went smooth. The unit is working great. Thank you LG service tech.

I’m still waiting for the leaking faucet to be fixed. Scheduled to for approval, to be replaced.

Easy sign up. Price is a bit high but we will see if the value is there.

Very quick and easy to file the claim. An appointment was made for repairs.

I'm mad at Choice Home Warranty. I submitted a claim online for a ceiling fan that died and they set me an appointment for October 13th. They also put me on a cancelation list. So, when I got an email saying that the techs were going to be here on Saturday, I thought somebody cancelled. So, I went over to the condo and sat there all day, but nobody showed up. I called the company and they said that they didn't know anything about it. I don't know why Choice sent me that email, but I sat home for eight hours for that. At any rate, the company that was going to come fix the ceiling also sent me an email saying they would be here on October 13th. I had another claim for the bathroom toilet and they sent the techs out who supposedly fixed it. But they have to come back today because they didn't fix it right. But that's not Choice Home Warranty’s problem. That's on whoever came to fix it.

I called and an appointment was set for the following day. The service person was on time and immediately took care of the problem and promised to return for one problem he didn’t have the supplies to do. Courteous said polite and very knowledgeable. Would recommend highly.

Warranty coverage is not as expected, disappointing.

Very easy to get my plan. Thanks to Troy sales person. Hope this warranty keeps me going for a year and then I can continue.

We called for some electrical work to be done and it was some in a timely manner and professional

I called Choice Warranty with a problem on our gas range. We received a message from James ** with WeFix Appliances and he came out shortly after to look at our range and determined he had to get a part to fix it. He will come back when he gets the parts which is our scheduled appointment time. He is very professional and knowledgeable about his job and we appreciate that WeFix Appliances is one of the Companies Choice Home Warranty uses.

Professional Service and completed all repairs with no issues.

It was good except the trap was not changed. That means it will probably start leaking again. But the men did a great job. They were prompt and courteous.

I have had to use Choice Warranty twice before, they obtained a highly skilled repair technician that was very knowledgeable and professional.

I am pleased with Choice Home Warranty at this time. The service has improved greatly from the past. Now, assignment of service technicians has been prompt and service technicians has responded in a timely manner. I would rate these two areas of service both five stars. Thank you.

The plumber has been to my house 3 times for different things and fixed them all. He's great!

I contacted you regarding my heat and a/c unit. Two HVAC men came here over a month ago and they said they needed to order parts. To date I have not been contacted regarding their return. I need to hear from someone ASAP.

This company lies and continues to deny claims. The salesman presented all my appliance covered by American Home Shield. American Home Shield covered my water softener. Choice did not. Salesman told me all things covered by American Home Shield would be covered by Choice, a lie. Additionally I tried to file two claims with them and they denied both stating a weak exclusion reason like not covered, normal wear and tear, and preexisting condition. I never had this much trouble with American Home Shield. I left American Home Shield because they were getting expensive. Choice Warranty is trash, lies, and finds an every way to deny your claims. Never get their service. I recommend anybody but them!

Second Repair Company (Superman Repair) was efficient and courteous. First repair person was unresponsive and rude. He hung up on me when I called. Choice answering lines were very nice and efficient with what they do. I do not blame Choice for having a bad company working for them.

Technician was great! They knew how to fix the issue with our dishwasher. Thank you.

They always deny claim for reasons they only know and control.

The technician is awesome and in communication with us. Very punctual and professional!

So far customer service has been very helpful in getting me scheduled as soon as possible and verifying my plan.

Very easy to place a service order and courteous. Wanted to pick my day and time, but it worked out.

Natascha and team are fabulous. I am a Realtor and all my clients are defaulted to Natascha/Hayley. My Personal 8 homes are all serviced by Choice. They are fabulous and it is always a pleasure. They are very attentive and they go over and above and beyond to take care of issues. I feel comfortable buying a Resale because I have a team to back me up.

The agent was so nice and helpful. He explained everything to me and I hope I made a good decision. Thank you Maurice!!

Repair man was very nice and polite. However, repair could not be completed-motor was incorrect one. He did schedule the next visit so I would not have to reschedule Dr. appointment for the second time.

He was very thorough and I liked the fact he came prepared with parts of needed. He made sure everything was working and didn’t feel the need to rush out the door.

The technician was courteous, prompt and knowledgeable. He was friendly and analyzed the problem, ordered the part, came back in a week, installed the part, checked to see if it worked. He talked to us briefly and left. Very pleased.

Tech was quick, clean, knowledgeable and finished initial inspection in timely manner.

Wonderful service, arrived on time and very friendly and was thorough

Polite. Answered all questions. So far, no leaks. Would recommend

Technician showed up when he said he would, was very thorough with the evaluation. I would recommend them for service.

The technician was friendly and went about his business. He seemed to have a grasp of what he was doing.