Choice Home Warranty Reviews

Sorry it takes longer than I thought it would to get a technician! I just assumed you would have a list of people you would normally call!

Excellent experience, quick responses, great service & good representation.

Mr. ** was very helpful and polite. It was a pleasure to deal with Mr. **.

Our AC stopped working and unfortunately during a heatwave and on the weekend. We have been waiting for a technician to be assigned and no luck 24hrs after the initial request. Would be great if customers could find their own technicians which would be faster and be reimbursed instead of waiting for someone to be assigned which has seemed to take longer on my previous claims. I can't answer if I would recommend to another friend or family because I would rather they made their own decision on who to use. I would just share my experience and let them decide.

We are tremendously happy and thankful for Choice Home Warranty. They are very fast in finding and scheduling technicians to fix any problem we have had. I will recommend Choice Home to anyone.

A large part of the front yard was missed plus a strip between driveways.

This was my first time using Choice Home Warranty and truly expected it to be a complicated process but it was actually very easy. Unfortunately for me the problem was not with my washing machine as I thought but apparently there was a something blocking the line to the machine. Since that is a plumbing problem it will take a plumber to fix it. The technician from Here and There Appliance Repair (Rylee) was one of the best and one of the most personable people I've ever met and explained exactly what was wrong even though not being a plumber he could not fix it. All in all I was very pleased with the service.

Probably the best experience I've had with a warranty claim and I have used home warranties for years. The contractor - Ernest from the LG Appliance repair company - was professional, and made the repair quickly, affordably and sooner than originally scheduled. It was simple. An igniter. But a 24 hr turnaround. I expected some inconvenience and there was absolutely none. Very happy.

The technician was excellent. He was knowledgeable and very thorough. The issue was diagnosed and our system is working perfectly again.

Our AC wasn’t working properly so we put a claim in and about 36 hours later we had a technician come out and fix it with ease. He was kind, knowledgeable and professional.

AC went out during 100 degree days. Sears provider scheduled in 8 days. Later discovered hole in copper line didn't attempt to fix. Called Choice. They said put stop leak and add freon. Repair said could still hear leaking from visible hole in copper line. He said probably call choice next day again. Choice said no to repair or replacement, I would need to replace system at my cost. Called my regular AC guy. He came, soldered hole as it was in a line not connected to anything and system working perfectly since. My first home warranty ever, never choice again.

After my years of experience with American home shield and having to wait, once for an electrician over 2 weeks. I was somewhat apprehensive with Choice. That feeling disappeared after the first minute on the phone with your rep. She instantly put my mind at ease, understood exactly what I needed, immediately acted upon my requests. I put in a claim for a garage door opener that died on me a couple of hours earlier. To my surprise, by the time I turned on my computer immediately after my call, I had all information requested and required along with an appointment with a tech on Tuesday am. My call for service was put in Saturday late afternoon. The experience with choice thus far has been exemplary far surpassing my experiences with ahs. please keep up the good work, ken

I had the best experience with Choice warranty, Thank you.

Excellent customer service. Fix the issue right away and interact in a professional way!

My a/c went out for second time in 13 days! Temperature was 107! CLM got it back cooling next day. Great job.

Choice Home Warranty is the best home warranty company. They know what they’re doing and they are perfect for your any problems or questions and solutions in short period of time. They keep their promises. Thanks.

Tim with Mountain Vista Appliance Repair arrived promptly for my appt. He proceeded with the washer repair and got my washer operating correctly. Invoice #**. He then proceeded to move on to examining my microwave to evaluate the problem. It was determined that the microwave needs to be replaced. Invoice #**. He discussed how the 2 repairs would proceed to be handled and that I would be contacted.

He did a fabulous job. Found what the problem was.

Best home warranty service we ever had! Sam from Sam’s Super service pro is SUPER! No BS-did what’s needed-dishwasher worked and gave us number to call if it happens again! Thank you!

What I expected, that’s nice! My previous warranty company made everything difficult.

Derrick was very professional, friendly and informative! His expertise was 💯! He was on time and came earlier than the slotted time to replace the part. The refrigerator is working better than ever!

Quite responsive on initial phone call but need to find a different service provider. Current one is too busy and cannot respond in a timely manner. It took 3 days to make a diagnostic run and now 6 days to do the repair after the parts have been received.

Thank you for your assisting me with my heating and cooling issues.

I felt that, even though the process was frustrating, I received wonderful service. Knee replacement surgery about the same time frame was an added stressor. I would recommend Greenlife Plumbing and Choice Warranty.

I wanted to thank Lydia for her understanding and the hard work she put into resolving my warranty claim. I truly appreciate the fair and equitable conclusion we were able to reach. Her professionalism and support made a difficult situation much easier, and I’m grateful for your help.

Phone call was promptly answered. Request noted and assigned to the appropriate service company who promptly contacted me. The issue was misdiagnosed by me and upon calling One Choice, was canceled, and assured a refund within 10 days.

The individual who came to prepare my system was great, he explained what was going on with the system, he ran the metal snake to clean the system, then he poured a complete bucket of water to show clarity with the system. Thank you.

Took 2 days for my claim picked up from a AC company!. Was without AC for those 2 days or choose just to call a company myself.

Claim # **....Was completed by team from All Drains 70 Plumbing LLC 8/28/26.... Two man team did outstanding efficient removal of damaged tank and installation of the new water heater for $724....Cleaned up and departed with payment completed.... Did a great job...BUT did not provide us with documented invoice of water heater ###, info on how to operate/maintain unit, warranty details, how much unit cost along with info on how much CHW paid and we were to pay....What did CHW contribute beyond the $875 we paid in the process. Plumbing company did great job, but we seemed to get no $$ share for costs from OUR warranty company. Please explain how do we get that details of transactions.

Service was great! Communications was great and Chris explained everything about the call. Got the locks rekeyed and happy with the results.

This company should be investigated. When we put in a claim for our washer, the technician was told by the company to rewire it after he recommended that they replace it. He refused. It took a month for them to find another company that would take the job. They finally approved a $406 voucher for a new one from Lowe's. When my garage door needed to be repaired they refused to comply with what the technician recommended. I have three properties listed with them. I will not be renewing my policies.

Great service by contractor but scheduling service is slow. Between initial call and contractor showing up is unsatisfactory. Better lead time management is called for to get 5 stars. Former home warranty provider was more expeditious in scheduling service.

My conversation with Hamada ** was with complete confidence on sincerity and honesty with what Choice covers.

Choice Home Warranty has given me peace of mind over the years. The process is smooth when I place a claim.

I have had Choice Home Warranty for about three months. I have had to use it twice. Once when my refrigerator stopped making ice and a second time when my dryer stopped drying my clothes. With the refrigerator, I had to have two service calls scheduled because the service company, Sears, cancelled the first appointment on the same day of the appointment at the end of the day. I lost a day of PTO due to that cancellation.

This is literally the worst home warranty company I have ever had. They cover you nothing. They only cover themselves. Bad service providers that are trained to write their reports just to protect the company. False information. Terrible customer service. I was warned by my brother for how bad they are but I didn't listen. I listened to their fake reviews. Choice Home Warranty is SCAM. SCAM. SCAM.

I had to cancel my claim because I couldn’t wait five days to have my lack of hot water fixed. I have 40 people coming today for dinner. Could not be without hot water, so I had to call someone myself and have it fixed immediately.

Had just moved into our new home and had trouble with the water heater. Called Choice right away. The customer service on the phone was great, straight forward and thorough. After opening the claim, the local contractor contacted me about an hour later. His company was great as well. Scheduled the appointment, provided a one hour window and arrived on time. He assessed the issue quickly, had the parts with him. In no time I had hot water again! Very grateful that the house came with this coverage. The process was very smooth for me in the Knoxville area.

The company got in touch same. Though the appointment was later canceled by me.

I gave the technician a rating of 10 for his professional performance. The faucet works easier but is still very stiff.

The technician was on time, explained the problem, and resolved it in a very efficient manner. The only thing I was not too happy about was that it took one week to make the appointment. I understand that it is too hot these days and electricians are in demand!

And you're the kids, and I had it plumbing, lake, and my kitchen faucet, and underneath the sink. I was assigned to TB plumbing. Matt, the plumber that was assigned was very professional and took care of my faucet and leak.

Very pleased with service and accuracy of technician arriving.

Since day one, Choice Home Warranty has been a nightmare! I bought a home from someone that had this warranty. So I just decided to keep the company. I closed on the house, everything was inspected and all was well. 11 days after closing the air conditioner quit working. So the process: file a claim, they send someone to look at it and repair it, right? If it’s not repairable, they replace it, right? Not quite. I’m in Florida. It’s August. The average temperature is 90 plus. Long story short, it’s been 16 days without air conditioning!!! The temperature in the house is between 88-90. At this point, furniture begins to be damaged as well as laminate or wood floors. The humidity in the house is near 80%.

Process has always been smooth. Used CHW a few times for small stuff so far. Although, I have yet to get a receipt from the local service company for the $100 service call fee I have been charged even though I have asked each time. A customer should get an invoice marked paid from the local service company with a description of the work completed and info on what they have charged CHW.

All though its peak AC season and it was difficult to find a technician, Choice allowed me to find my own technician, which worked flawlessly. Thank you, Choice!!!

Be ready to accept a low ball offer. My inside refrigerator/freezer went out. Offer was 1/3 the cost of a like refrigerator/freezer went. Imagine being offered $831 for a stainless LG. I chose to have a check mailed. It will take 30 days to process and who knows how long for delivery. Needless to say I am not happy!!

For the first time, things went smoothly. The repair was approved and just had to wait for the part to be ordered. When it arrived, the A/C company came out right away. I never saw a bill outside my standard fee. I hope this keeps up when it is needed again.

Had a couple of repairs on different appliances. Was very pleased with the ease of contact and scheduling.

The lady who helped me was very friendly and knowledgeable.

I had an issue with my refrigerator. I went online and submitted a claim with Choice Home Warranty. As soon as the claim was submitted, I was offered some appointment dates. I picked one of the dates. The technician was at my house less than 18 hours after I submitted the claim. He fixed the problem and everything is perfect. From beginning to end the process was simple and very efficient. This was my 3rd claim for different issues and every one of them were handled in the same manner. I highly recommend Choice Home Warranty.

I’m extremely pleased with Choice Warranty. I reported the claim on a Thursday, the repairman came on Tuesday, and by Wednesday I received an email that I would be receiving a new microwave.

Richard’s appliance was courteous and made sure I was completely satisfied with the service provided.

Very pleasant, professional conversation with Moe **. He answered all my questions and explained everything covered.

Technician was prompt, professional and completed the task.

The service I got was a good support and helpful. I believe I got a good deal.

For some reason I thought your company would be great for us. You did come through and approved our refrigerator water part to be fixed. It took over 3 weeks. An emergency plumbing incident related to the fridge repair, cropped up. I asked if I could get at least a partial refund for the emergency plumbing repair. I was told no refund because your company didn't pre authorized the plumbing emergency. We had 6 inches of water and couldn't wait for pre authorization. So I have mixed feelings about your company.

We have been a client for Choice Home Waranty now for over 78 years. We have received excellent service. Very friendly staff. Very helpful. We highly recommend Choice Home Waranty previous the Choice Home Waranty. I was for many years a client of American Home Shield. American home shield went way up on their pricing and I looked for a different provider. I found Choice Home Waranty and for the money for what I pay, they provide excellent service and support.

My a/c stopped working but by the time Choice Home Warranty found a repair service, my daughter had already found a repairman and got my a/c working again at a lower cost than my deductible

Guy was a rockstar and thorough - knowledgeable and explained the situation and had it up and running in no time!

I am extremely disappointed and frustrated with my experience with Choice Home Warranty. I submitted my warranty application on July 6, 2026, and my coverage effective date was August 6, 2026. On August 17, I reported a serious problem with my kitchen faucet and filed a claim. This was not a problem that I could simply wait and see if it got worse. Whenever I turned on the water, water would leak from underneath the kitchen sink. Because of the leak, I could not properly use my kitchen sink at all. I have two children in my household, so this was a serious and stressful situation for my family. I could not simply stop using the sink indefinitely and wait for Choice Home Warranty to decide what to do.

I feel confident in choosing Choice Home Warranty because of the professional conversation with the representative that signed me up.

Came right on time, solved my problem really quick, was fast and efficient.

My experience today on the phone was very professional and kind and things were explained to me very well. I will tell my friend about this experience. Thank you.

Please don't schedule an appt with the vendor because "they" have to schedule the appointment themselves. Other than that, the folks were very nice and prompt.

So far, everything is really good. Very easy to work with. Everyone I spoke to has been really nice and helpful.

The representative was very knowledgeable and professional.

We have had two workmen come for two different issues yesterday. One was for my Kenmore dishwasher breaking down and the other is for our baseboard heaters not supplying enough heat. Both workman knew what the problems were immediately and submitted their paperwork and photos to Choice. We have paid the $75 service fee. We are waiting on Choice's response as to how we will proceed (fix or replace).

I work at home and we are currently having 100+° weather. My AC stopped working and I noticed the temperature climbing before lunch. I called in and Choice had someone out in about 2.5 hours. My AC was repaired before 4:30 pm!! Amazing!

Nice rep. Answer and explain plain. Sent info. Provided senior plan as per June advertised on Facebook. Plan sound affordable.

One of our AC units failed during this very hot summer. It was promptly repaired by Rich ** within a couple days. Then, the same unit just shut down again.. We made another appointment to have Rich back out, but before the date of the appointment, it just came back on and has been operating for about 2 weeks. Hope it holds. Thanks, Choice and Rich. Great service!

Easy claim submission, prompt response and quick repair

Couldn’t be happier. Efficient, good communication.

Steve came out and diagnosed the problem with my dryer. He ordered the part and Jeremiah ** returned with the replacement part. They are definitely on top of taking care of their customers. I have no complaints about my Choice Warranty or Anytime Services. All was covered under the $75 service call.

The experience was overall terrible when dealing with this air conditioner issue. My air conditioner went out early on Monday morning. I’d probably around 10 AM or so and I made the claim around noon and nobody even came out until Tuesday or Wednesday. After that, after our technician finally came, he determined it was fine motor within. Even though it could’ve been purchased that day he had to get approved and it was finally approved and he came on Friday and he is in the process of fixing it now. So it took over four days for the air-conditioning to be fixed and keeping in mind we live in Houston Texas so it’s been almost 100° every day. I am definitely not happy.

Technician was knowledgeable and professional. Job well done.

Great experience with our technician. Respectful and knew exactly what was wrong with the washer. Fixed it within an hour and cleaned up after himself. Machine sounds brand new.

Person I spoke with was very pleasant and informative

Technician fix the problem with my garbage disposal in like five minutes, explain what was wrong, showed my daughter how to fix it if we have that problem again. Very polite, kind and respectful. Communication with me at all times.

Great job - efficient and most importantly, our AC was fixed quickly and efficiently. TY!

Making a claim is easy. Getting a repairman is easy also.

Josh from Plugs, Fans, and More was sent to one of our units for a light not working. He let us know that it was actually the switch that needed to be replaced. He kept me informed of when he was going to be out to the unit and when it was completed and what work he had done. It was very refreshing to have someone explain every step and how to make payment. We hope we will get him again in the future.

Technician was very friendly, and got the issue resolved quickly.

Very happy with the service of United Appliance Repair. The serviceman, Mohsan was excellent!!! The job was diagnosed and repaired quickly. The sign off for this job was a bit slower than it should have been. There was confusion in getting the link to my email.

Properly working A/C is a must in hot summer. Somehow, mine failed to work. It blew warm air. I submitted a claim on my phone app. A technician’s visit was scheduled the next day. He came a little late, but took care of it well. It started working well in 30 minutes.

For the 1st time since having this contract I had the pleasure of having the ultimate experience. Called in a claim, appointment was established almost immediately, technicians came to my home a few days later, troubleshooting the issue. Called in the results? And returned the same day to fix. I truly appreciate the service and technicians. Thanks CHW.

Dino from Doors in Motion came out to look at our garage door. He was very knowledgeable, polite and friendly. Dino explained what was wrong with the opener and what needs to be done, we needed a new set up. He gave us our options and we discussed what was best. A little over an hour later he had up back up and running! I would recommend both Dino and Doors In Motion for your next garage door repair!

This is regarding the repair company. They were very difficult to communicate with. You could not just call them. Text would have been ok if they responded to the text. The first time they were to come the part did not come in but they did not communicate that until I put in a whole new request. Every time I communicated with them I had to do this which involved every time put all the information in including the model number and serial number. They finally came yesterday but I would not recommend you using this company again. Choice I had no complaints against. But dealing with. The repair company was frustrating and exhausting.

Tech was great, called and let me know he was on the way, came in and got right to work, diagnosed and fixed the problem quickly and he labeled the breaker in the panel.

Repair was eventually made after three attempts. I was initially scheduled on a date that I told the scheduler I could not keep. Manually rescheduled to next day and the provider canceled at last minute. So I was without air for a couple of weeks. Also not pleased that newcomers pay 50% less than those who have been. Members for almost a decade.

Bad, bad, bad! We called today urgently asking for help because we live in Palm Springs and the desert temps this week are 118 degrees, Our air conditioner went down in the middle of the night. What we set at 83 degrees, was suddenly 90 inside the house. We expected help right away and called early this a.m. Choice Home Warranty said they would get someone on this right away, but as of now, 12 hours later, no word, nothing, nada, zip! Instead, we called a local AC repair and they came within 30 minutes. We have to ask, in 118 degree heat with no air conditioning, WHAT GOOD ARE YOU????

Pleasant, efficient experience! Dean was experienced and reliable!

Good plumber and went out of his way to complete the job.

Quickest service I have received from a claim!! Technician arrived early and was very knowledgeable of the problem.

Adam * was knowledgeable and helpful, answered all my questions.

I am very happy with Choice Home Warranty in repairs of our home appliances and other related repairs.

I am very disappointed with Choice Warranty, I lost good amount of food and it doesn't matter to them. My refrigerator is not completely repaired.

Best I have experienced in 30 years. The company explained all the details of what I was purchasing and was glad answer all my questions. I will be glad to tell all my family members about the quality of the of the NO contract service I just received.

Great service, customer support help is efficient. Recommend technician sent for service are always polite and friendly

Love Choice Warranty is a great system for providing quality vendors who are quick to respond and do thorough work. In the case of this vendor I would have preferred that they brought more of their own tools to clean out my a/c system and cleaned up the space afterward, instead of asking me for towels, bleach, vinegar, etc. But other than that the worker knew his business.

Prompt scheduling. Repaired in record time. Polite repair man.

The excellence in the customer attention is outstanding. The repair or replacement of the appliances is worth with the plan's fee I paid monthly. I recommend highly.

This is my first time requesting service and they tell me that they are trying to find the best technician. Now again this could be due the rural area we live in top. Now they did say 24 to 48hrs to get a technician. I will say recommend for now but that could change.

Very prompt and friendly service, quick to answer when I called.

Choice has been a great improvement over my previous home warranty provider. So far.. so good.

Pleasant, polite, thorough, found the problem, fixed the problem.

Very knowledgeable and efficient, gave good feedback on the situation

The service has been good since I started with Choice. Keep up the good work

My claim is still in the 'dispatch' processing stage. Accessing the website and filing the claim were very easy.

Very nice. Knew what he was selling. Answered all my questions with no delay.

Great service, but weekend/emergency service could stand improvement. Waited 3 days for AC repair.

I was pleased with quick response and quick settlement. The representative who handled my question was very knowledgeable and professional.

Great work, very fast, and knowledgeable. Communicated with me very well.

I am very happy with my choice of a home warranty plan after speaking to the representative of your company. He was professional and answered my questions with expertise.

The technician who completed my home repair was absolutely amazing plumber. He was honest, polite, kind and knowledgeable. If I have any future plumbing problems this is the person I want to complete my repairs. It's a shame Choice can't find more technicians like this one. My only complaint is with Choice customer service. It takes forever to be able to speak to a human on the phone. I do have things to do other than sit on hold for 30 minutes and the call back system works but it's hard to understand the customer service person. Their English is less than good. I will continue with Choice Home Warranty for a while but only if the customer service gets better.

Great service and kind people to talk to. Would tell others about them

I have American Home Shield and they are awful, so we set out to find a new warranty provider. I had multiple emails in less than an 8 hour period and a phone call first thing in the morning. I was waiting on AHS to call me back to cancel my existing warranty when Shawn from Choice called me. I asked him to call me back in a couple of hours so I can take the call from AHS and do that cancellation. This guy wouldn't take no for an answer. My mind was already made to go with Choice, but his persistence and failure to hear me almost made me second guess it. No one ever wants to have to use a home warranty, but in the event that we do, I hope the customer service team and the contractors Choice uses are as persistent as the sales rep was. Haha!

My call regarding my appliance problem was auto answered and I had an appointment with a repairman within an hour. Very fast and my concerns were gone.

The technician communicated and walked us through what to expect. He ran the thirty point inspection. He was speedy with his work and even made recommendations for improved operation. I would recommend him if we were to need further service.

Tech was great. Choice Warranty DID Not cover my Repair??

Angel explained what was wrong and what should be replaced.

Great tech, polite, efficient, on time, would recommend

The technician arrived on time and went right to work and diagnosed the problem, ordered the part and will be back in couple days to install the part

The technician who came out was courteous and professional. Choice Home Warranty on the other hand was terrible. I had a ceiling fan that stopped working. The technician who came to inspect said it was broken and could not be repaired, a new one was needed. CHW responded that it was not my fault for not performing proper routine maintenance. The fan was a Casablanca and, in the owner's manual it states that it is a sealed unit and never needs maintenance.

The tech had been to my home before and remembered the visit. The AC "healed" itself as he arrived. He was so apologetic for "taking my check" when no problem could be found

Alberto **, rep, was fabulous!!! He answered several questions before asking for my personal information. By doing this, I was more inclined to do business with him and the company. Very professional and knowledgeable. When he put me on hold to get an answer, he returned quickly...again, high customer satisfaction.

They was at my house very fast and took care of the problem and they was very nice

Prompt and courteous response, had used in the past and no complaints, satisfied customer

Overall, the service has been good, once the contractors actually show up for their scheduled appointments. The follow through has been great. The problem has been with the vendors, not Choice. However, the amount given on certain repairs do not make it worthwhile nor getting a gift card from Loews. A generic MC or Visa would be better to allow me more options for selecting items, i.e Best Buy, Amazon, Home Depot.

The gentleman who came to our home to repair the garbage disposal was wonderful. He took care of the issue in a couple of minutes and our disposal works great!! He is a keeper!!

The experience at the end was the greatest. I would recommend that you have to be patient.

Plumber was great. Choice Home Warranty does not live up to advertisement. They have as many loopholes as services to deny claims. Don't bother joining. I'm canceling my plan

Choice is the best. I’ve referred you guys to all my family and friends

Our technician seemed very knowledgeable and competent, he suggested things no one has told us about our refrigerator, and we've had the same problem twice before. He also warned us that the repair he knows needs to be done on our stove might not be approved because the stove is not completely broken, we'll see.

Great service, my plumbers arrived, identify themselves, and went right to work. The service was fast, efficient and high-quality.

Getting my claim filed was good but the transfer to a secure line for entry of Credit Card info was not good. The automated system didn't give me time to enter the number, and it wouldn't let me delete what was entered. It took 4 tries to get it finally entered.

Thomas was great. On time, courteous and very professional.

Lee was polite and on time. The refrigerator is working and not leaking.

My Samsung microwave number pad stopped working. I posted a claim. Tech came out 4 days after and concluded mother board is bad. I had to call 3 times to get the technician to submit the results. Choice Home Warranty then informed me that this board is not available any more and I had to replace the microwave. they offered me $195 reimbursement non negotiable. I bought same brand and size for $335 plus $100 installation plus $75 service fee. I spent total $510 to replace the microwave - the $195 = I spent $ 315 from my pocket and waited 3 weeks for resolution. who needs a home warranty with such deal? I will not renew my membership when it expires.

Work was completed. Water leak was stop, Contractor was very professional and on time.

I had a problem with our ice maker on our Whirlpool refrigerator. Choice Home Warranty was quick in getting our repair request completed. They gave us the contact information for the repair service company. The service representative spent some time to allow me to describe what was not working and took my model number so he would have parts available. The repair was scheduled for the following week. The repair service representative called to communicate when he was on the way to our house. He arrived and had the ice maker fixed within the hour. Our refrigerator is now making ice and working like a charm! Thank you all for the prompt and complete repair service.

Summers Garage Doors did a very good job of identifying the correct issue and fixing it the next day itself. Would recommend them for all such garage related work.

Fast service on the hot water heater leaking. Good communication. Very satisfied.

The entire process went very smoothly and professionally. I would add, I would recommend the plumber company anytime.

The first time I called in to place a claim, the automated system hung up on me. The person I spoke with was very helpful, and it would have been better if he was in the U. S. for clarity of the call.

Just took out a home warranty for plan. Spoke w/ Katelyn. She was very polite and accurate.

Technician was great. However choice home warranty not so much. They denied my claim. Stating that it was denied because it was not normal wear and tear. The item in question is over 20 years old. If that’s not wear and tear please explain what else it could it be? I am disputing the rejection. Waiting for caseworker to contact.

Phil was friendly and polite. He was also knowledgeable about the product he is offering. I'm no longer a ARW customer.

Fantastic!!! Repair on my dishwasher was wonderful!!! Great company. Very professional!!!

I love the ease of the processing and quick response. I just wish that Choice Home Warranty could hire more professional technicians, not the cheap ones.