Choice Home Warranty Reviews

My issue was a broken garage door cable necessary for the lifting and lowering of the door. The technician said that replacement of the cable was not included in my warranty. Replacement would cost me $150.00. I had already paid the $65.00. That seems very unexplainable and unfair. The technician Himself was outstanding.

Dishwasher failure, tech called and reported needed to replace. Choice doesn't cover full replacement in installation costs! Only cover percentage of "market value". If the price of replacement of current model is $600, Choice covers percentage of value based on age! This is not stated in Ad!

We recently moved to a home that has a 'ductless' heating and air conditioning system. Needless to say we started having a problem with the heater, 1st Reliable Air Conditioning was assigned to us and Anthony was wonderful! He was thorough in troubleshooting the problem, explained what we needed to do and provided suggestions on what we can do to make the system last. He was really great, we would use He again and highly recommend him!!

I got a prompt response to my claim and a quick repair. Placing a claim was easy and quick to do. My dryer was fixed in less than a week. I recommend Choice Home warranty to anyone who wants a reasonable home warranties! Thank you Choice Home warranty,!!

Our heat went out and we needed repair. Filed a claim with CHW. The technician from Emergency Response HVAC-R (Marquez) was on time, attentive to our needs and proficient. Everything went well. He was in and out in 30 minutes and our heat is now working great. Thank you.

Y. Cover things that you're supposed to cover. I am very dissatisfied with your service. It's a fight and a hassle to get you to cover what needs to be covered....You want me to pay half of the Pharmacy repair farmers fairly didn't.

Fast service ..They send the technician the next day. I placed my order through phone and it works just fine and got the reply in few hours. The replacement of the washer is on the way. Will surely recommend it to my friends.

This will be the third time you have been here for basically the same thing! The last technician said that the other man should have did something wrong. This will be the third time you have been here. Keep paying and still not fixed!!

Aaron was great salesman. During our conversation he explain service you all had promotion that was going on. Ask me did I have any question. Broke down prices each plan. Explain me terms and my options. Great experience. Aaron did awesome job.

Came out within reasonable time. He was very thoughtful in our needs and did the job. We appreciate him finding what was wrong and getting the job done. Gave us a few helpful suggestions that can come in handy. Perfect job.

Repairman gave me a call 30 minutes out, estimating his arrival. Right on time and went to work. Explained to me the problem and how he solved it. No nonsense kind of guy. No sales pitches for newer unit. Drew is the service provider I prefer. I have heat....

Technician on time, very polite and knowledgeable. Informed me of steps taken for ordering my repair parts, when to expect them and what they were. I don't know what else to say, I'm pleased so far but this essay thing is a little RIDICULOUS.

I spoke with an actual person at CHW and he was kind, thorough and fast to get me a claim number. I had an email from the service company within 1 hour of my call and they came to fix our heater that day instead of the next day when originally set to come out. Fixed it and were out in about 30 minutes. WONDERFUL service! Thank you!

One procedure for a leaking showerhead extension was handled quickly and efficiently on a Saturday morn. Daniel was professional, and gave me confidence in his ability right away. The second was for a refrigerator control panel, and Garth arrived on a Tues morn and performed the repair quickly and very efficiently as well. I was very satisfied with both results left me feeling very pleased that I signed up with CHOICE.

I have been with Choice for over an year now. I filed 3 claims so far and they have been nothing but very prompt and exceptional from claim registration till delivery of service. Their service providers are also very good and knowledgeable. All 3 times they did a very neat job. They did not charge for any follow up visits. Creation of claim is very simple process and came be done in your mobile. I am very glad that I made the right CHOICE when it comes to my house home warranty. Please keep up the good work.

The repair man came, spent almost 4 hours replacing the works of the refrigerator and making sure it was running correctly, before he briefed me and then left for his next appointment. He was knowledgeable and professional and cleaned up after he finished.

I am a new customer, filing a claim is easy. The timeframe that I waited on a part for my dishwasher was longer than expected. My second claim was easy to file as well, but the wait time for my appointment is over a week long for a leak and slow drain. While these are not reflective of Choice Home Warranty, they are reflective of the companies that they have contractual agreements with.

I recently made a claim on line. Spoke to no one. I received a claim number and a notice that a technician would text and email me to set an appointment. About an hour later I received this email request to comment on my experience. So far, so good.

I was able to put my claim in online. It was quick and easy. I immediately received a confirmation email with the contact information of the company that would be performing my repairs. A technician contacted me within a few days. The repairs were completed within 48 hours.

Requesting service was relatively easy. However, getting the service was another matter. It took almost a week for the service provider to be available to provide the service. This is the first time I requested a service and I hope that this long wait period is not the norm.

I was pleased with my experience until the end of call. I had questions and the person I spoke to seemed like he couldn't wait to get off the phone and ended the call before I could ask my question. The email I had received giving me a quote, did not stipulate a service call for $75 was only if you paid in full vs monthly payments the service call is $85. That should be stated upfront.

Was very professional and explained everything in detail. Wish I had done this sooner. I am hoping I won’t have to use this but I now have peace of mind if anything breaks down knowing that it will be covered.

The technician came out in time. Looked over the double oven hinges and identified the problem. He was very friendly and knowledgeable and is going to fix our issue. He will be ordering the parts and come back out to install. Very good service.

Spoke with Willy this afternoon about coverage for my home. This gentleman was extremely polite and informative, so nice to speak with a person like him. He was one of the reasons I chose to go with your company.

Our guys was great! He explained everything. Was quick and to the point. He was extremely personable. I would trust him to work on anything in our house. Please take care of this guy and keep him around. He is one of the best experiences we've had with Choice.

When I shopped around for the best coverage for my home I found Choice Home Warranty. It offered me the coverage to give me peace of mind. I am so glad I found this plan! Now I can rest easy knowing that my whole house is taken care of if a problem should arise!

Have thought about this for over a year. Researched many different companies. Spoke with several reps from various companies. When I declined to accept the offer most sounded irritated. Choice always said, "Could I call you in a month or two to try to earn your business." Today it was good timing and I decided to go with Choice.

The young man I spoke to was so nice and helpful. Signed me up in no time. The house was bought in April of this year and we have a policy thru American Home Shield and are not happy with them. I hope this goes better

We pay an annual maintenance fee on our HVAC system as required by Choice. So when they say we need a part replaced per the manufactures specifications, we called Choice to perform the service. But we were told the repairman he could not perform the required service because Choice needed to approve, even though he confirmed the part needed to be replaced. This is why we called Choice in the first place. So we ended up having to pay for a service fee without the needed service. The repairman then told us there is only a 50% chance you will approve, because your service desk is managed by a group of recent high school graduates who are not qualified. This gives me a great lack of confidence in Choice.

Prompt service is a must with me. In my experience with Choice Home Warranty, they are always prompt and courteous. They let me know if there is a delay in finding a prompt service is a must with me. In my experience with choice home warranty, they are always prompt and courteous. They let me know if there is a delay in finding a reliable contractor or any other problem that may arise. I highly recommend this company. Reliable contractor or any other problem that may arise. I highly recommend this company.

Blaine from Graham Garage Doors did a great job getting our garage door working again. He is skilled, courteous, friendly and customer focused. We will be using Graham Garage doors for all of our maintenance and service needs going forward. I highly recommend them.

This poor man was very busy so I had to wait until yesterday for him to get around to me. Very clean, nice, professional work and worker. ALSO I appreciate that he did not leave a mess or any trash behind which so many repairmen leave messes.

On time, very good. Had one issue. They found three others, replaced all items. They were very good. Would used them again. Top Choice team! They were so courteous, even to the point of showing concern for my husband's disability. Wonderful people.

This was the first time I used the service. I‘ve had it over a year. I was on edge about how long I thought it’d take to get a service scheduled. Turns it was perfect. Looking forward to service day (Monday) so I I can give more about my experience.

The plumber you sent was very nice and professional. With the first 10 minutes he knew where the leak came from, and it was fixed within the hour. He put me at ease about the leak and I would totally refer him to others.

Only top element heats. I would recommend to a friend. Great people to work with. Very kind people to work with and speak to. They are very aware of the services they are offering. Great. Great. Great. Thanks Edward **.

The rep did a perfect job informing me of what I needed to know and was prompt and timely in the process. As a new customer, it was important that I felt as if this is a company that cares about the work they do and put quality into providing service.

Recently needed a repair on my stove. Entered request online. Within a few minutes I had a work order, they had a service provider assigned and we had a repairman that afternoon. And the repair completed! Great service! I would highly recommend.

Called you. It took 10 ten days to get a service technician to look at my furnace. Glad it was not freezing out. Was supposed to get a free service call cost me $60.00. The last two times I called you you could not find me a service technician and when I found one they did not want to come to my house as they probably had bad experience with warranty companies. DO NOT AND WILL NOT RENEW MY CONTRACT WITH YOU PEOPLE.

Applegate Tech - Superior - could not asked for anything better. 5 STARS PLUS for hire Applegate for other job not under warranty. Quality home and good service. Friendly Tech. Service of Choice Home Warranty sucks - nothing good to say about choice home warranty. Minus 5 stars. Check the company out online.

The technician (Aaron **) was excellent!!! He diagnosis and fixed the issue in no time. He also gave me pointers on how to troubleshoot future problems. He was professional and courtesy!!! If I have electrical issues again, I want him to come out!!!!

I had to wait longer than I would have liked to get the service, but once here, they determined that I would not need an entire sewer line replacement and that it was blockage within just one pipe. This saved me nearly $3000. Yes, very happy with them.

The plumber was very nice and knowledgeable but had to order a part. We are still are waiting on a part and insurance approval. Meanwhile my daughter and others living in the house have to come to my house for showers. I don't mind but what happened to getting the job done right away?!

It was pleasure and they were on time and solved all my problems. They are reliable and services and I recommend to anyone looking for a great warranty company. They came in a responsible manner and it was a pleasure working with them.

The young man that took my call at CHW did an excellent job in taking the info for the service call. Was very prompt and knowledgeable and very courteous in filling out my request. He also was very patient and explained how my request would be fulfilled. Very helpful.

The product offered was exactly what I needed. Gives me a real sense of confidence in living a rural lifestyle. Shawn was very helpful in getting me the best warranty for the money. The transaction process was very easy and quick.

I bought my home warranty a few months back. I've had to use it twice. One time was for my Refrigerator and the other one was for my furnace. Both claims were took care of and I just paid my deductible. My warranty will more than pay for itself. I am satisfied with Choice warranty.

The plumbers were professional and courteous. They found and fixed my plumbing issue which was challenging. My bathroom was leaking into the basement. I thought they would have to cut the ceiling to find the leak. The plumbers elvaIuated the problem and was able to fix without cutting. I also appreciate the prompt service considering it being after a holiday weekend. Submitting a claim was easy and well worth money.

I was not told I could not change billing date because I paid on 1st of month. My payment has to be paid on 3rd. Therefore, I want my warranty cancelled effective immediately. I thought I had found the warranty I wanted, but I will not have the money to pay my monthly bill on the 1st. Therefore, I must cancel this warranty.

Was not working properly, kept recycling. Gas would come on burner would light. After chamber got up to temp, blower would come on, and fire would go out. Called Choice Home Warranty in the AM, was fixed by 4 ish PM, same day! Cannot beat that!

Excellent representative for CHW! Explained in detail the product, answering all my questions and provided me with an outstanding policy! Thanks for your excellent service!! I was very impressed with your knowledge of the product offerings! Looking forward to a long relationship with CHW! Henry **

They were on time. WELL within the window they gave me. 11-3. They arrived at 1145! Were professional, fast and explained what happened. Even gave me tips to prevent anything else minor from happening. They were done so fast. Just above what I expected. Thank y’all.

Received a call from sales representative Patrick who was very insistent on getting my card number to start a policy without me seeing any information regarding the policy details. He continued to try and sell me additional years etc. which yes is his job but truly felt like I was dealing with one of those scammers. He hung up very quickly once I gave a firm no on paying extra years upfront. I then received an email with my policy information and my address was wrong. If he wasn’t so quick to be in sales pitch mode, he could have gotten the information correct. Whole experience left a bad taste in my mouth.

Very fast response!! I submitted my work request in the evening of 30 Nov 2022. I received a call from the technician in the A. M. the next day. Repairs were completed before 11:00 A.M. Great and expeditious work.

Not happy with service. Plumber came out stated septic backup. Still waiting for septic to be pumped out. I could use my own service but I am required to have ANOTHER inspection by septic company and submit it and then wait for approval. Unreal. Plumber already stated septic backup. Can not use water cause it will back up. Very disappointed with this. Nothing but problems with Choice Home Warranty.

On December 1 I spoke with Clarence in reference to joining Choice Home Warranty. On our phone conversation which took two calls because I was not aware of my plan I had just signed up with. I also needed to add coverage. He was a bit quick and lacking respect and being cordial.

The LG technician was great. Choice C.S. However is not great at all. I was disconnected several times. I was put on 30 plus minute holds 5 to 6 times and my issue is still not resolved. My service charge went up. My monthly charge has now gone up. Never got a call back from the resolution specialist. No appointment set for resolution. Terrible service.

I searched top recommended companies for home warranties. I have had AHS for the past year and have not been satisfied with their contractor and then they raised my monthly premium without notice. I contacted Choice Home Warranty and was quickly assisted in starting a new plan for more coverage at a better rate! My plan does not begin until Jan 1, 2023 but I am looking forward to a much better experience.

I joined CHW because of the great reviews I read but I have yet to receive this excellent service. Before I put in a claim back in August I called first to see if it was covered, I was told it was, however when the contractor came to my home not only wasn't it covered this contractor was not who was listed in service contract but instead someone the initial contractor sent to do the work. The actually contractor was not a licensed plumber but instead a handyman had no website just a Facebook page. The '"contractor" didn't complete the job correctly and I had to called an actual plumber. This was just a simple shower faucet replacement that ended up costing me more money than it needed. When I mentioned to CHW they were appalled that the contractor they hired sent someone else but didn't really do anything about it other than say they would have the initial contractor removed from their services.

The service tech came out as scheduled. All parts for my dryer were approved by Choice Warranty. I would highly recommend this company. I have used other companies in the past and they were not dependable. I am very satisfied.

Best Home Warranty. As a Realtor I always recommend to my Buyers to buy one for their home and to Sellers I recommend to offer one for the Buyer. The reason I do that is because I have tried other Home Warranties on my own property and found out the Choice Home Warranty is the best with the best service every time. I am very satisfied with them.

Incredible policy, covering lots of items in your home. From HVAC to the faucets. Fast and reliable vendors. Take a very fast time to approve the claim and send the vendors. I using it for each my transaction and my clients are very happy as well.

The level of dissatisfaction, lack of professionalism, and general disregard that Choice has for their clients is comparable to going to a store, buying a product and leaving the store without the item. To speak plainly, they have not followed through on a single warranty call for the entire duration that we have had their "services". The company appears to allow anyone to sign up and offer their specialty without being screened, dispatches them to collect the deductible, then NEVER follows up to complete the repairs.

So, my first claim was denied. It was a simple toilet replacement. I feel lied to by sales. Not a happy first experience. I was assured preexisting conditions were covered. The sales person made it seem like the age of my home was not an issue or how the original builders did things. My last warranty company was more forthcoming. I'm thinking of changing already..

Wesley was so prompt, skillful and polite. It was a very impressive service experience. My husband likes to watch service technicians work which I think is rude. But Wesley welcomed Mike’s interest and even provided a step by step description of the testing process, diagnosis, and repair.

I really appreciate the professionalism of the techs who came out to service my refrigerator and washer. Both gentlemen demonstrated the expertise to assess and repair the issue with my washer. The tech is returning to address the refrigerator once Choice approves of the return visit.

Michael was very professional, thorough, and explained the plan well. Thank you for offering the senior plan and my being a member till 7/1/2026. This gives me a great peace of mind as I know when I have items at home fail, I am covered and will be covered. Thank you.

The repair person was excellent in all phases. Confirming appointment, arrival time, repair itself, and speedy service. I would recommend Choice to everyone with a home!! They did everything they could to get my dryer fixed immediately. He was excellent

I am beyond please with Choice Warranty. They are extremely professional, prompt and efficient. They have always resolved my claims very quickly. The monthly price does keep going up every year, however, I do not mind paying the extra money because I know that this is a reliable company who will fix my appliances when needed.

My bathroom sink that drains from my kitchen and laundry room got completely obstructed on a Friday about 2pm. I called and was told to stay by my phone because someone would be contacting me In less than an hour. Friday turned to Saturday and then Sunday with no word from anyone. I kept calling and was told over and over again that they were diligently working to locate someone. Well, Monday morning, after using every towel in my house sopping up water and not being able to Launder them or wash a dish, someone was on their way WEDNESDAY. Yes 5 days. WTH. So, now I know if I need anything, you're available Monday thru Thursday. The technician who came was wonderful.

The garbage disposal has a leak need. It to be replace. Also wasn’t working. I have to paid 45. For the visit it the technician and 75.00 for the part you suppose to replace that part for free. I am very disappointed. Choice never take responsibility for anything.

This was 3rd time for same issue and this one never quit until issue resolved. Prior fixes did not have the equipment or gave up. While ever so pleased with the service I am not pleased with the warranty service or lack thereof.

I was so happy I bought the Home Warranty. The spring broke on the garage door. I went online and notified Choice Warranty. Within 2 hours I received a call that from a repairman. Someone came and replaced it the same day. Great job.

Weathertech service was wonderful. Great contact. Fast repair of air conditioner. Diego was knowledgeable and friendly. Would definitely recommend. Choice Home Warranty handled the request quickly and we are very happy. The company was in contact with us before service and arrived on time. Diego was very respectful and professional.

My experience has been horrible with Choice because they failed to properly warn or inform me of a limited liability amount of $500 prior to service being rendered by the technician. The resolution representative was the rudest and couldn't explain how the company Choice contracts with doesn't have a guide to charge within for services rendered. Choice should not decide on a provider who likely will charge more than what will be covered under a customer's plan per policy. The customer should be given an option to choose whom they'd like to use for work if there is no negotiations of rates done with the technician in Choice's contract previously. The technician of Ray's Repairs was late but he provided great service upon arrival. Therefore I'm completely happy with the technician.

This Technician, that came out for my Dryer's 4th repair, was quick and efficient. Best Technician so far during my entire time with Choice Home Warranty. Please send this Technician out for all of my appliance repair needs. Thanks in advance for your cooperation!

The technician checked the dishwasher thoroughly. He determined that the timer was broken. He sought to find a replacement part at four locations. No replacement part was available. So he concluded that the dishwasher was beyond repair and recommended that I replace it. I agreed.

Once we finally got an appointment was happy with technician, but I wish Choice could find a better way to set up appointments. You always make them when I am at work, and the phone number I call to change them is automated and broken and I could not get a person to help me. It took 3 times with Choice to get the technician to some out. I realize not all of this is your fault, but I would prefer just the info and not an appointment I can't get to.

I was extremely pleased! Mike ** Is one of the best, he knew immediately what the problem was and fixed it very quickly. Came out during a holiday weekend and did an amazing job. I would definitely refer my friends and relatives to Choice Home Warranty. In the past I did not have a very good experience with Choice, however I am extremely pleased with the improvements.

Thanks for helping change our home warranty. Our new Choice warranty will cost $300 less than the service we formerly had, which jumped that difference in ONE YEAR. We appreciate your cost compassion. We look forward to seeing why Choice Home Warranty is the top-listed service of this kind in the US.

Luke was great! Seniors need a matter of fact kind of sales person., and not pushy or hard sell. He made us feel we meant something to him. Maybe that’s why he is a supervisor. We hope our relationship regarding feeling our home amenities are covered and Choice is there for us if we need them. Please commend Luke and we hope all of your staff follows his pattern of professionalism.

The repair shop called, let me know what time frame he would arrive, called when on way keeping me informed. Repairman was polite, friendly, quick. Repaired refrigerator and cleaned up mess. Reassembled and instructed how to clean grill when I asked.. I was impressed with the quality service.

Nothing is covered under warranty. Make sure you read the fine print. Exclusions galore. Would not recommend. Look around before purchasing one. The contractor they sent was very friendly, explained everything to us, and did everything very quickly. I would recommend him.

I HAVE BEEN WAITING ALMOST TWO MONTHS FOR TECHNICIAN TO REPAIR KITCHEN FAUCET. Did get electrical issues fix after 4 weeks. Did have a service co that was ok'd to do both jobs but canceled day before because stated lack of payment for past work.

I called to request this home warranty service, referred to me by my military buddy, the agent was able to give me a clear and concise overview of this home warranty system, how it works, coverage details, and the totals savings involved (this is really what's great about the plan).

Great company. It just took a while to assign a technician to come out to diagnose my appliances. They did give me the option to pick my own technician but that takes too much time out of my day. The technician finally came out, diagnosed the issue and Choice offered me a gift card from Lowe's.

I have been charged on my card for 6 year contract that I have not received any email or confirmation yet. I am concerned the validity of the order placed, I need confirmation sent to my email about the coverages in detail and the guarantees placed, Thank You.

At first I was disappointed because of lag in communication. However the technician from Air Choice consoled me by his professionalism. I appreciate your response to his diagnosis. I do however have concern about the refrigerator claim. It has not been resolved but with this situation I feel confident that it will be satisfactory.

You refused to repair or replace my latest reported problem claiming no maintenance or poor upkeep on system. Rust was reported so you declined repairs. I live on an island that has constant salt air in the atmosphere and rust does occur and my system is 20 years old. I had it check every year since it was installed and was not negligent in its upkeep. Your refusal just means that your company just SUCKS..

Edison helped us even though you denied the claim. He still followed up to fix the issue. Hopefully he comes back to put in the part that he ordered for us. Would recommend him but prob not your company again.

Garage Door repaired as promised. No issues with service provided. Although it did take two trips to complete the repair the technician arrived as scheduled. Would use the tech for other household repairs. First time using my warranty and happy so far.

My washer was leaking but the technician find evidence of the leak but not the source. He said could it been from the soap dispenser because he saw some water marks. I agree with the service provided. I like the way Choice managed my request this time. It was prompt and professional. I bought a washer tray and I put it at the bottom of the washer in case the water leak comes back.

I am Disappointed at time it took for Choice representative to contact a garage door company. 7 working days which equals 2 weeks. The technician was great. I'm glad I have a home warranty policy that saved me the expense. I do hope that your payment to Veterans Garage Door Company is paid in a timely way. Thank you.

Choice makes it easy to report a claim and is always prompt in finding service technicians to come out. I do dislike that when they find one an appt date and time is set up so many times I have to contact the tech to change to fit into my schedule (usually push it back a couple days). The Techs always are professional and knowledgeable.

Been right at a week with no A/C or Heat. Y’all has Copland Air come out. Coil had a hole in it. He called me & said it y’all wasn’t covering it. Witch I totally disagree with. So I now have to wait until a claim adjuster to call me on Dec 5th. 35% last night with no heat. I have been a long time customer of y’all never been late on a payment. I have had 1 claim with y’all. I don’t abuse this coverage. I have paid off several items out of pocket. I just need this taken care of ASAP. I have a new born baby on the way.

I've had only one positive experience with Choice HW. That was a simple circuit board replacement for my Jenn-Aire Oven. My Samsung refrigerator ice maker is still not fixed after several technicians were dispatched. The parts for the repair were never ordered! I've had to verify and reverify that my COVERED appliances were not under warranty. I would not recommend CHW to anyone! Seriously, I'm surprised that they are still in business! Now they want to give me only $547 for my Samsung washer. I'm done! They got their money and I got very little in return.

Updated on 12/10/2022: The repair was very knowledgeable about my unit and repaired it in a timely manner. He ordered a part and said he would be back to finish the job. He checked the unit thoroughly and left my place neat. I would definitely recommend him to a friend.

Service provider was professional and explained the issue and got it taken care of quickly. I do wish the service provider would be assigned quicker by Choice, this makes getting the service started slow. Once the provider is assigned the work gets done smoothly.

The technician that came to my house was very knowledgeable and efficient in his work. He completed his work quickly and after discussion about some maintenance that was not covered by the warranty, I agreed to the extra cost. He was very friendly and helpful to maintain my system.

I'm happy with Choice Warranty so far. I've had them for 3 months and they've taken care of the three issues I've had already. Technicians have all been good. I would recommend Choice warranty for your warranty needs. It's easy to submit a claim and you can reach a human when you need to talk to someone not an automated system.

I had a broken Faucet in the kitchen. I reported it to Choice Warranty. I received a call from Desert Rain Plumbing, an appointment was set, Matt was the technician who came to my house. Matt was professional, clean, and knew his work. My problem has been resolved. Thank you.

Quick answer to issue with the disposal. I was given choices for a faster service but waited to work with one of the companies that Choice uses. Repairman was very nice, explained everything and was very nice to work with.

Tech was terrific. He came quickly and did a thorough job of investigating the problem. He was courteous and respectful. Even called the next day to see if everything was under control. I would recommend Fiore LLC any time to do sewer plumbing, etc.

Not a big fan with your automated phone service. Took me 8 minutes to get the claim made. Kept asking the same question over and over and starting over from the beginning. I got very frustrated, keep repeating what my answer and it would just start over.

I had an issue with my toilet so I put in a claim with my home warranty service. They immediately set me up with a technician and he came right out and fixed the problem. On time, courteous, and knowledgeable.

Your advertisements never mention age as a condition for doing repairs! You refused to do work on 2 of my ductworks because of their age. They did not collapse! If you continue to refuse to do the work you advertised, then I will have to find a company that is more honest with their customers and do not reject promised work.

My last service request for my thermostat. The first company, I am not sure of your process, however, the last few times I submitted for HVAC, this company always seem to get the bid. This last visit the technician was late the first day, rescheduled to the following day and still showed up late and was aggressively rude. I had to ask him to leave, which he reported it as a missed appointment. The second company that came, Jackson Unlimited LLC was excellent, very respectful and timely. I share this because I would like if there was an option for the customer to select the company they would like to work with based off past experience with certain companies.

Tony was great with information but it was a lot to keep up with during the call. The only thing I wasn’t happy with was not being able to send me any info before agreeing to your service. I trust my brother in law’s recommendation.

We have used the warranty twice and terrible each time. 1) First time was for an AC unit - they will not cover anything so don't bother. Wait times were horrible (They say 24hr service but that is also a lie! They let you put in a claim online 24/7 but that is the extent of it).. Pricing by their vendors was through the roof and 3x more than someone out of network for the same unit. 2) Our water Heater started leaking.. They say coverage is up to $3000, but what they don't tell you is they don't pay for the new installation AKA 'modifications to make sure the new unit is installed correctly' in a brand new house. Save your time and go with someone else.

Mr. ** was thorough in answering my questions. He was also patient with me. I just pray everything he said turn out to be real. I've been tricked before. There was something about him that made me trust what he was saying. I will let my sons go over the policy with me. He said I had 30 days to change my mind.

Person tried to be very helpful and was patient but his accent was at times difficult to understand. He also kept calling me sir even after telling him my name and that I was a women several times. But again he was kind and helpful.

The whole experience was 5 star from start to finish. Our agent was super helpful, and the techs that did the job were courteous and knowledgeable. I would highly recommend both the agent and the techs to anyone needing help!

Abraham ** was extremely professional, polite, well spoken & easy to talk with, non-aggressive, knew his product inside & out, and a Account Manager representing your company!! I'm hoping any claims I may have in the future will be a very positive experience as I had today with Abraham!

The technician was super informative, and let us know when he would arrive and friendly. He was able to fix my dryer on the spot and cleaned up after himself!! I was worried it would take longer because of the holidays. GREAT JOB!!!!

Choice provided a quick response for my service call claim. The technician was very professional and knowledgeable about the issue and quickly fixed our leak. I would recommend Choice and the service company Rooter-Chris Plumbing & Drain to a friend.

Brandon, in the New Jersey office was very helpful. Very informative and patient with all my questions. Customer service was stellar and as a former 30 year business owner quality of service is very important to me. The fact that there were was special promotions offered made it more comfortable for me being on a fixed income to take advantage of your program.

I have contract that says C/AC is covered. Had 2 Techs that said unit has to be replaced. They denied the claim 4 times. Without C/AC, we have no heat & it’s December. We are both handicapped, seniors & on SS.

Service (except for the man who came - Cory) has been Awful. I paid $3,000+ August 2nd 2022. I was told I would have peace of mind and if I had a problem a tech would be sent within a day or two. It took SIX WEEKS before one came!!! I called repeatedly, mostly there was no reply, or I was told, by the robot answering machine to press 2 and I would get a call back. No one EVER called back. NEVER, It was also suggested I go to the site, where I filled out a form and was told a rep would contact me shortly. I sent AT LEAST 2 DOZEN EMAILS AND WAS NEVER CONTACTED. NEVER, NOT ONCE!! Still have not had an answer to any of my questions or e mails sent. I made my claim on October 20th 2022. Service done SIX WEEKS LATER!!! What if it had been a refrigerator? Or heat?

Garage door claim - it took CHW so long to respond I had to pay the bill and get credit back from co. AC - it took 3 weeks to get replaced last summer in 90+ temps. Stayed in hotel 5 days. CHW replaced high eff. With base model and still I had to pay $2900. Bathroom toilet plugged 5 days before thanksgiving. I was told my wait would be 10 days. I had to beg to get service sooner. Family was coming for thanksgiving. Totally not satisfied.

Our furnace quit blowing warm air. Brandon from Hill's Electric came out and diagnosed that it needed a new electric board. It took about a week to get it because it had to be ordered, but he put it in in about 10-15 minutes. He waS very knowledgeable and very courteous.

Great customer service and very Helpful. She answered all of my questions and was very knowledgeable. The email with policy number and claim number was sent to me in less than five minutes. I have Choice home warranty for the last four years and I’m very pleased.

He knows exactly what the problem was. He explained in detail what is and what is not covered by the warranty. He has a an excellent customer service. He came in on time. Yes we would recommend to a friend. Very reliable company.

The person I worked with was very friendly and knowledgeable and gave me numerous options. Asked if I was a senior citizen and I told him yes. He then gave me options that were less than for a non senior. Signed for 3 years and feel comfortable now that all of the items in my house are now covered! Gives you peace of mind.

Too much automation on Sears Home Services Network. Never had the opportunity to speak with a live person. This caused me to have to reschedule my appointment to a later date. After rescheduling my appointment was late in the evening. It should have been scheduled for early morning.

It was a pleasure to talk with your person. He was very professional and organized. I do appreciate your promptness in getting my e mail, it was there right away. If in the future, I need I need your help, I hope all goes as well. Thank you. Mr. **

Technician (s) arrived on time. Were professional and friendly. Identified problem, coordinated with manufacturer, acquired new part. Returned the following day to install and test the operation. Furnace is working again. Was concerned that it took five days without heat before your techs arrived but everything worked out. Thank you.

Very friendly. Time frame was 11-3. Called earlier than I thought they would. Arrived early, did waste any time. I like a person that shows up timely and doesn't have you waiting all day. Explained process and I was pleased with service.

We were sure our 17 year old microwave was done! We weren't looking forward to shopping; weren't sure we could get one that would fit and blend well with the other appliances - plus the time involved. Then came the Sears service people - fixed and running in time for Thanksgiving!

Choice has been a godsend. Their website is extremely simple and to the point to use. Contractors for the most part are knowledgeable and respond in a reasonable time. I'm older and can't make a lot of repairs like I used to and it's great to have someone that can help keep our home in shape.

Call answered in timely fashion, technician responded on time. Now after approving the additional charges, I’m waiting for the work to done. This is a 3 step process. I would like to see if we can get that reduced but, I’m glad having to talk with a human being in real time instead of a computer beyond the 1st step.

Sears tech didn't know what he was doing and totaled our washer. Have yet to receive a check for 1/3 replacement value. Blue Thunder Plumbing, on the other hand, gave us priority because we had no hot water. Replaced sensor same day. Tech was very nice and professional.

Although the price I received was good, I felt that I was being harassed into buying a 3 year policy, which would have saved money in the long run, but was just not in the budget to spend out initially. I did take out a policy and my bank has been charged but I have received no paperwork via email as promised.

READ the Contract Carefully and know exactly what & how much is ACTUALLY Covered before you purchase!!! It took days for this company to dispatch a technician, but he did show up on the time given. A quick solution was then decided, but not even a third of the actual cost was covered (Again, READ the Contract).

It took me several days from filing a claim online which is terrible service to finally talk to a human being to find out what is going on. It has been almost 2 weeks that I have been without a refrigerator and a technician only came out yesterday. He told me not to count on hearing anything for at least another 7 to 10 days and I am so upset. I don’t know what to do. A supervisor promise to call me and let me know what was going on step-by-step. That was last Tuesday. It has now been one week and I still have not heard anything from Choice. Now my standby refrigerator seems like it is going out the temperature in it. This morning is 42° so I guess I’ll file another claim today and see what happens with it. I have been in the real estate business over 50 years. We always use Choice Warranty for our customers. Never had any problem. I don’t know what’s going on now but I’ve had nothing but problems.

The service was fine, it was difficult for the tech and myself to work with the CHW agent that answered the phone. Tech sent a work order with notes and I’m not sure if the tech's company made it difficult or the CHW agent. Not the service I expected from either company.

I have put in a claim. I am supposed to be contacted by someone who can fix it. I just tracked my claim and as near as I can tell, it has not been assigned to any company to fix it. All there is when I looked, is what I entered for the claim.

I’ve been with Choice since April 2022. This is the first time I’ve had to file a claim, so far I’ve only filed the claim and the experience e was pleasant. The customer service rep was very helpful and nice. So far so good, but until the work is done I cannot say how w overall experience is going to be. I do have to call and add my washing machine to the claim. Since the dryer was not working I had not washed any clothes until these past 2 days. I see water on the floor underneath the washing machine. I did recommend a new homeowner to Choice a couple months ago and they did join. No one ever want to make that call, but it’s also the purpose of the program and services offered as well as we pay monthly premiums. In case we do need to take advantage of the services I hope any future experiences go well.

Lost power at some outlets in kitchen after a loud pop went off the outlets were being used. The 2 repair techs came and checked the outlets went outside and checked electrical box fixed the problem, they were here about 15 minutes, were on time for appointment. I am so happy with Choice Home Warranty and just renewed my 5 year coverage.

I went online to research your plans.. First, I don't like inputting all my info, and as soon as I put in my phone number..I received a call from Seth. While he was knowledgeable and answered my questions, and sold me on a policy.. The rudeness came when I told him that I only wanted a 1 year policy, and not the 3 or 5 year, because I don't have the extra money to purchase a multiyear.. but he kept pushing and told me "I guess you don't want to save money" and hung up on me.

I did my initial application for home coverage online and after a few minutes I received a call from Greg ** and explained to me the whole process and offered me great savings for being a veteran. It was a pleasure talking to him. Now I got my home warranty without any difficulty.

They asked me if the outside pipes leaking were in the foundation and I said "No'. They proceeded to tell me it is not covered. I explained the foundation is concrete and the pipes do not go through the foundation but through the siding of the house and is covered under your policies. They finally agreed but obviously do not understand construction of a house.

When you sent me the contract - I then received a cancellation notice - blew my mind - after going thru all the implications of the contract- Then I get this cancellation notice - What's going on???? I just do not understand the cancellation after all we went thru getting it set up????

The technician that came to my home was awesome! Professional, knowledgeable, just great all around. Unfortunately, Choice Warranty refused to fix my dishwasher and has made a very low offer in replacing it. When I refused the offer they have not contacted me since. I’m very disappointed with Choice Warranty and will be canceling my subscription with them as soon as this matter is resolved.

No time wasted, explained what I wanted and they gave it! With a reasonable rate too!!! I’m a happy customer! Very efficient customer service. Didn’t have to listen to a lot of sales pitch. Just told them my needs and they did it for me!

Contacted Choice Home Warranty via telephone to report my issue. They could not provide a service provider and offered me the opportunity to locate my own service provider, in which they would reimburse me the entire amount, minus my deductible. In a couple of days, they were able to locate a service provider and notified me of the date and time of the repair. The service provider arrived as scheduled and replaced my garbage disposal with a brand new garbage disposal. Appreciate everything and will continue to renew with Choice Home Warranty.

MY WASHING MACHINE WAS NOT WORKING. IT NEEDED part. I CALLED CHOICE. MY WASHER WAS FIXED. IT WORKS PERFECT. THANK YOU. I am very satisfied with the job well done. I would surely recommend CHOICE TO EVERYONE.

I am not happy with Choice Home Warranty. The Repair Tech from Sears was great but, found out that the Washer needed to be replaced. Choice Home Warranty approved a low ball amount E-voucher to Lowe's. The amount doesn't even pay for a new washer!! I had to purchase on my own because, warranty didn't cover full replacement and dirty clothes were piling up. Also, I still haven't received an email E-voucher payment. I am concerned I have been ripped off again and worried that they will do same if my AC and/or Bosch dishwasher goes out. I will not be renewing my Choice Home Warranty next year!

I can't express how refreshing it is when someone talks with you and understand, your issue(s). So far, Choice is the Choice for the service you require at your home. My issue is with a plumbing problem and so far, Choice has upheld their commitment to providing this service. Hats off to you Choice for being transparent and objective!

I was very pleased with the services that the plumber performed. He called to touch basis with me on his arrival time and showed up at the time he said he would be arriving. The only negative experience I had was that I had not be previously notified that the service call fee to the vendor had to be cash upfront. I had to drive to my bank to withdraw the cash out. He stated that his credit card machine was out of order. In the future it would be nice to be notified ahead of time the vendor's method of receiving payment.

The technician was great. He was knowledgeable and a true professional. I was very happy with the service. Highly recommend Choice Home Warranty and their Contractor A&E. Even though I've had Choice for over 3 years, that was my first service call.

You did good. Thank You. I am 86 Yrs. old. Do I have to. If you do what you said everything will be ok. I pick up my Microwave Friday from Lowe's. My son & I installed it & everything is working ok. That what David Told me to do.

This is the worst company to be in a partnership with as a contractor. They have a policy for the contractors to buy the parts and get reimbursed. After the contractor has rendered services, they refuse to pay or change your approved amount to a much lower cost. We have lost thousands of dollars in parts and labor dealing with CHW. They also refuse to talk with you over the phone. You can only contact them via messages in their back office. I am working with our legal department to determine what recourse we have to get paid. “CONTRACTORS STAY AWAY”.

When I submitted my claim I was VERY pleased at the promptness of the scheduled visit (the very next day!) from the technician/company to assess my claim on the refrigerator that simply quit. Unfortunately, the technician never showed up, never called; the telephone number that Choice gave me didn't work. When I tried find a number for the company in my local phone book, the company wasn't listed. I checked the internet and no such company pulled up. When I contacted Choice Home Warranty, the best response I could get was 7 days later. I asked Choice Home to give me a way to contact the delinquent technician and was told that all they could give me was the phone number I already had.

This is a wonderful policy and the price is not too expensive. I love it. Everything was easily understood. One of my neighbors suggested this plan to me. I asked her was it very expensive. When she gave the price that she pays a month, I said what the heck. I am ready to get on board.

Bradley Appliance Repair was sent to my home to repair my dryer which had stopped working. He made an appointment immediately after being contacted by CHW and was prompt and courteous. He was very knowledgeable about my make/model dryer and was able to diagnose and immediately repair it. I would definitely recommend him and would not hesitate to use him again.

My microwave died and when service came he opened the door to get the model number. That was it. Service said I need a new microwave. My microwave was too old to get parts. My complaint is is it cost me $85. The house call took all of 5 minutes and he was gone. My refrigerator freezer same thing but it cost $75. Why the difference in the service call prices? Both appliances were GE. Plus I always have to pay more than what I get for the reimbursement. In addition I pay a very large amount for the service contract for Choice Home Warranty. The employees. Are polite and professional. I may look for a new appliance warranty company.

Very professional, fixed job successfully in a timely manner, knew his stuff. He explained the problem clearly & showed to me then also told me the solution. I like this tech, he gets to the point and was very clear on what he did.

You guys are THE ABSOLUTE WORST I HAVE EVER ENCOUNTRERED, I have made to my knowledge on time payments for the past at least 5 months. Yet when I made an appliance complaint yesterday I was only a memberr for a few days.

Reuben was exceptionally helpful and patient in explaining all options for selecting a plan and payment options. Very good experience. I was offered several different plans and payment options, but because of my limited income, he helped me select the best one for me.

Could not reach anyone by phone, had to go online to fill out a service request. Not happy that the house was getting cold, and it took more than 24 hours to be contacted. Couldn't wait so I investigated myself. Was able to get it fixed before I was contacted by a repair person.

Hassan was very professional, and explained all of the choices I had and the costs and services provided! We discussed prices and different programs and VA discounts and the fact that I was a returning customer and I had been unhappy in the past! He said that the company had changed and that wouldn’t happen again.

The process to have the water heater replaced was very easy. Our water heater was out and the workers were great and swift with their assessment and then the replacement process was quick and very satisfying. It was very easy to report the problem to Choice Home Warranty.

I've been with Choice Home Warranty now for years and in my experience I have found that when it comes to major repairs like a AC/Heating unit or, in my more recent claim, my water heater, they finagle their way out of taking responsibility for any coverage. In this case, my water heater's tank was leaking and the unit was deemed unrepairable by the serviceman (who I actually have high praise for). Even though the water heater is listed as one of the appliances that the warranty company covers, they pointed me towards the 'fine print' which states that the "storage tank" is excluded. This, in itself is ridiculous since the storage tank IS the water heater. Just yet another way to get out of having to pay for a costly replacement. I'm throwing in the towel with Choice and moving onto another company as soon as my warranty ends in March.

We did without a refrigerator for 9 days due to the SLOW response of your company. The reimbursement rules are nearly impossible to meet, so they take that option away also. For this reason, I will be exploring other warranty companies for next year.

These guys were great, we could not get our garage door open and they called us at first and told us it would be 2-3 days before they could get to us because it was the day before Thanksgiving. After speaking to them they made it a priority to come late the same day and fixed it. That’s what l call Customer Service and we greatly appreciated them. They were great guys. We would definitely recommend them to our friends and family.

My washing machine cannot be repaired. Choice Warranty offered less than the replacement amount for a simple, basic replacement. It will take at least thirty days to receive the funds, thus I will be forced to spend nearly $200 to do laundry for a family of four at a laundromat instead of at no cost in my home.

The technician was very accommodating and responsive. He and his company kept me in the loop about everything and even worked late in the day to get my problem resolved. I was very impressed by the company and would recommend them to others.

I like the quick response to my call and hope that the service call is as good. I hope that the repair is smooth and complete because we use it every day and several times during the day from morning to bed time.

The salesman I talked to was very knowledgeable. I could understand him, not only what he said, but he was in America and spoke well. The coverage is better than what I currently have and at a good price.

I called them and they gave me a claim number, I am waiting for a repair man to call me. This is my first time using this warranty service so we will see how it goes. I do have other repairs needed so will get this done first.

I was pleased with quick response from the Electrical Service Man, Mr. ** and his assistant. They identified the problem and provided a quick and reliable repair. We were happy that the repair was completed before the weekend. I would definitely recommend them to a friend. Thanks.

The technician was on time and repaired the dishwasher. He was knowledgeable of the product and diagnosed the problem after a short period. He replaced a part and the dishwasher is now working to our satisfaction. I would recommend CHW.

Very professional and knowledgeable of the problem I was dealing with. He went right to work and had the problem identified. Great experience. He made every effort to accommodate our busy schedule and keep us advised as to the time he would arrive.

The tech Deborah, that arrived at my home was very professional and friendly. She contacted Choice about the issue she found but was told by Choice that they would only cover the toilet flapper. When I contacted Choice about my issue of having a higher toilet installed for my brother which is disabled they said there would not be a problem.

Contacted Choice Home Warranty 4 days ago to get someone out to look at my furnace and still have not heard from anyone to come out for the repair. I've had this company for 3 years and have paid my contract on time every month but when I need them they are 100% unresponsive. But they are sure to take their money out of my account every month.

My washing machine was making a loud noise and probably needed service. I filed a claim over the phone, and was contacted by Sears Appliance Repair by email. Repairman contacted me by phone to confirm and get driving directions and arrived at the time promised. He did a check of the washer, assessed and fixed the problem and did a quick service of the machine, tips on how to keep it from happening again, took payment as had been previously discussed, and was on his way in an hour.

We filed a claim on 11/3 and today is 11/26. A plumber was going to come out on 11/11 but called you 3 days in advance to say it was veterans day and to re assign it. No one from Choice called to tell us they were not coming. ON 11/18 a plumber did come out we paid him the 75.00 and now they refuse to do the work but not one called us to tell us. Now we do not know when the next plumber will be out. A toilet not a luxury item.

She was little slow in understanding. It took a while for her to understand what I was saying. I had to keep repeating myself to her. It should never take that long to make a claim. Finally she got it.

Although the part required hasn’t been replaced yet, the tech searching the problem, was on time, very courteous and thorough. I would highly recommend him to anyone and would use him again. I hope the part replacement goes as smoothly as my experience with the service tech.

This technician was extremely professional and personable. I was leery after a poor experience with another company, but he was kind and polite. He was very knowledgeable and advised me of the most likely issue, didn't talk down to me, and gave me some great advice on where to go from here. We will be using his company's services for other electrical needs in the future!

Great customer service, fixed the fixture cleaned up their mess and left. Technician came ready and prepared to work very professional. I will definitely work with them again. The light fixture and fan wasn’t working. They assessed the problem and repaired very professionally done. Thank you.

Agent was courteous, respectful and knowledgeable. He explained the policy and answered questions I had from a previous experience. I would likely recommend to others but that will depend on how the service is as needed.

Matheau was very helpful. Now I am waiting for claims to contact me. He sold me the 6 year plan at a 5 year cost. I called to report a problem I am having with my sewer system and he supposedly reported this to claims so hopefully they will call me after the Holiday.

Great service! And this plan is worth it having. Never had an issue and hope it stays that way! They are fast to communicate about the home issue and set an appointment and have it fixed or replaced. Will for sure renew for next year!

Your customer service is lacking in the respect that I have to call at each stage of service to find out the status of the claim. I was told by the technician that my microwave that quit was too old to order parts and would need to b replaced. Then after I bought a new one was told as it wasn't preapproved by CHW I would not be reimbursed anything. I then asked to speak to someone else who told me that was not true and asked who told me that. It was your customer service representative. RIDICULOUS! I emailed a copy of my receipt as requested and am now waiting for a response. I will be very curious to see if and when I receive a response or if I will have to make yet another phone call and how many more people you will have to talk to to receive reimbursement. Process needs a lot of improvement!

My washing was not draining. I had the repair person out for service call after filing my claim. He was thorough and knowledgeable. He was courteous and went right to work. He shared some helpful tips for my particular machine and was out the door. I am very happy with the service Choice Home Warranty provides.

Jose took his time to listen to my frustration, and helped me find a resolution to a problem I’ve been having for months. He did his research and saw the points I made were valid, he then told me the way it could be resolved.

I was ready to cancel because of the quality of service that some of the techs that came out to my home. The supervisor was very helpful and gave me peace of mind and I am very pleased that we were able to resolve it.

Roger made effort to escalate appointment time and date. Gave tips on how to avoid problem in future. I was some concerned because we were scheduled to be without toilets in our home for three days. Not really acceptable.. Thanks. Very likely to use your services in the future.

This is the second time we have used Choice. The first was perfect. Paying only $75.00 for our central air-conditioning. The second is still on going but when our dryer went out on Thanksgiving day, I made the call and within ten minutes we had our claim in. That same day we had an appointment set up. Though it was not a time we could make, we were able to find a date that was more convenient for the repairs.

My experience was a 4 star and would have been a 5 if it wasn't for the background noise which made it hard to hear Ditland sometimes. Other than that Ditland was very informative about everything. He was very polite and answered all questions I had.

I feel the value I received for your service was great; however, the sales process was a little pushy. I hope you can live up to your promotion. The rep I spoke with was nice and was doing his job, but I felt beaten down at the end of the call.

David was great. I will give him a 10+. He works for USA plumbing and sewers. But my daughter has been without hot water for over a month already. She has Choice warranty also. Different plumbing company. The hot water broke and they came to take a look at it. But as today is hasn't been fix or replace. Is not pleasant to be taking a cold water shower every day for over a month already. She has 2 kids and it's very hard to take a cold shower. I hope choice take care of this matter. The policy is under Miguel ** policy# ** claim #**. I am worry because they are my family and I recommended choice. I hope choice take care of this issue ASAP.

The tech was great. The service was assigned quickly, but I'm done with this warranty company. Prices are too high for the limitations. Too many things are not covered. My fear is having a major issue and it's not covered.

It is hard to talk to a person everything has to be done online and it takes long for a repair person to come and do the service. I do not know if it is because a holiday, we place the request online and one is taking 3 days and the other one 6 days

I found water on floor in laundry room. Thought it was a leak. I called Choice Warranty and they took my information and sent to technician who came and took care of the problem. Which was only backsplash from washer over the top. Great service all around.

Hard for me to rate experience, since I have had no contact with you, other than asking me for a rating. If you will provide a technician, I will be able to give you a responsible rating. When can I expect a tech to set up an appointment? I will be leaving this location in early Dec & would like to complete repair before departure.

The whole process went smoothly without difficulty. By comparing the price, it seems we got fair deal. The promotion too is something that have enticed us to recommend this company to our fellow families in need of home insurance warranty.

I had a toilet leaking from underneath the toilet, so I utilized my Choice Warranty. The ONLY thing I was disappointed in was how many days until the plumber arrived, but honestly, the leak was not constant and it was easily cleaned up when it did leak, so the delay was not a huge issue. Brian was the plumber who came to fix the toilet. He was friendly and efficient, and completed the job in less than an hour. He cleaned up after himself as well, and I would recommend him to anyone.

Got my dishwasher repaired in a timely manner and the technician you sent over (Taylor) was awesome, called it in for a claim on Saturday and it was repaired for drainage problems on Tuesday, as well fixed a leakage problem I was having.