Champion Windows and Home Exteriors Reviews

I had a whole front door section with big side windows, and the whole thing was literally disintegrating. My son came over and said it’s going to just fall either in the house or out on the porch and I have to do something. My neighbor recommended Champion and I couldn't have been more pleased. I was in shock when I found out what the price was. I was raised poor and I'm a tightwad so I paid on two payments and then went in but you get what you pay for. If it's cheap, it's gonna be a cheap product.

When the Champion salesperson sat down with me and we made the contract, they told me exactly when everything was due and what the installments were. I'm very impressed. I had text messages and calls from them. I had three different points of contact for different stages. If I had a question or wanted to know something, when I contacted them, they called me back within half an hour.

Champion helped with the installation of a large window. It was quite efficient and pretty much what I expected. They have a knowledgeable installation crew who knew what they were doing. Champion had the window and people who got it put in place and set up all the trim. Time-wise, it went well. It looked like it was going to drag out. All of a sudden, they had the window manufactured after a while, and very shortly after that, the window was here and installed. Champion is competitive in pricing, and overall, they're represented by a good product.

We had Champion out for an estimate on earlier work. This time, we had them install windows. They're very nice windows. The quality is good and we got them for a pretty good price. The installer was a really good guy. He went the extra mile.

Champion's customer service team was A-plus. It was the best experience I've ever had. The installation team was just as amazing. Everything from start to finish was above any expectation I had, from the sales guy to the manager who scheduled the appointment to the two installers. It was awesome.

Do NOT purchase siding from Champion - they do not honor their warranty - they take your money and then ignore you - when you call them out on it, they LIE to your face - totally unscrupulous business!!!

Updated on 04/12/2026: I am following up on our experience. While the quality of the sliding doors is very good, I am still incredibly frustrated. After paying over $12K and dealing with nearly a year of poor communication and delays, the regional manager offered a $200 gift card (less than 2% of the project cost) as compensation. After I refused, he "generously" upped it to $300. It feels like a slap in the face. I feel that a 10% discount ($1260) is a standard industry "goodwill" gesture and well within the realm of a fair settlement. Until Champion Windows values their customers' time as much as their deposits, I cannot recommend them.

I had purchased windows from Champion and had them install them. The person who came during the sales visit was friendly, very informative, and knew what he was talking about. Installation was great. Two guys came out. They were very professional and took care of business. They revisited each window to make sure everything was fine. They pointed out one issue as far as a ceiling situation was concerned, and without question, they did it and was done. They did a great job.

I would like to share my experience with Champion Windows. We had our windows replaced, 11 in total, done in April of 2024. Upon installation 1 window had seal failure, then while waiting many months for that to replaced another window failed. That window took a lot of back and forth to get them to replace it. During the first year with our windows, when washing the exterior of our house the following spring, we noticed every window caulking was covered in black mold. When we finally got them to agree that this was a botched installation and get them to repair this mess, it has taken months and 4 times of them sending a repair guy out and still my windows look like we hired a teenager to do the installation. I am sharing these photos to show the quality of work they did on my home, you can decide for yourself if Champion Windows is the company you would be proud to hire. We regret our decision. JF South Carolina

Rep texted prior to appt asking if all decision makers would be present, talked about deals that are only available day of, I said I wasn't keen on that strategy and high pressure tactics so if that was the case, we could probably cancel appt. He then proceeded to tell me "if that's the kind of deal you want, you should be shopping at Home Depot or Lowe's...I mean I'm just putting that on the table". This prompted quite a long text stream from him which I won't go into here. I rescheduled appt (requested a different rep). They were supposed to show up at 6pm on Nov 5. Nobody showed up, nobody called to let me know what was going on. I texted, no response, I texted again, no response. If I can't even get a professional rep to come out, I have to assume that's reflective of a company culture - high pressure sales, NOT customer centric.

We have Champion Windows in our previous home, they did a whole window package for us there, and we were very pleased with it. We love their work, so when we moved into this house, we automatically went to Champion.

Champion Windows did a really good job, and now my windows look better than they did before. I’m definitely happy with the upgrade. I would recommend Champion to friends and family just as my parents recommended them to me.

I needed windows. I was going to pick two or three companies and get estimates. Someone from Champion came out and showed me the windows, how they tilted out which is what I wanted, told me about the screens, and everything about the window. He was very informative. The presentation was great. I really liked the idea that they're made here in the United States and also the warranty.

We’ve also used Champion Windows before in a different home. We chose them this time because it was a better deal, and we had new windows put in for our current home. At the beginning, the sales representative did a pretty thorough job showing us the windows and how to work them.

I had Champion Windows come to give me a quote on replacing the siding on my house, the sales rep measured my house and gave me a quote of 23k for vinyl siding, I told the sales rep I wanted to get other quotes, the price then came down to 21k then 18k, old siding was supposed to be removed, it was written in the contract, when subcontractor came 4 or 5 weeks later, I was told they do not remove the old siding, they just cover it up with new siding, I made them take 1K of the total price due to not removing old siding, when siding was complete there was one box of siding left over, two days after the job was done the subcontractor came back to my house and took the box of siding off my front porch that I had paid for, and told me he was told to come get or they would lower his pay by 1k, Champion windows is a crooked and unethical company that will rip you off, tell your friends and family do not use them for anything. Terry

I heard about Champion Windows and Home Exteriors on television and I knew they were a good product. They were also doing the buy one, get one free special. I bought about 20 new windows to replace all through my house and a kitchen patio door. They got them done very quickly all in one day. I'm also waiting for my front door to be delivered. I really like the quality.

I originally went with Lowe’s and had a problem. That’s why I contacted Champion. I purchased a sliding patio door, triple-pane. It was a custom size, and Champion makes all their stuff to fit the installation.

My window project was done in March of 2025 and it's been nothing but issues with quality, sloppy install, and difficulty getting issues corrected/still waiting on products to fix poor quality materials. On my install molding pieces are not straight/ not sticking to frame, razor blades in my flowers beds, uneven caulking that stayed dirty(finally corrected), sealant between the brick/windows not done right, trash left in window tracks, stickers left on the windows, and windows not cleaned. I asked questions about scuffed frames, scratches in the glass, bent molding, and safety latches that were unusable due to being in the window tact on install but I was told that would be a service issue!

We had a good experience with Champion Windows. Their guy showed up yesterday and didn't have to do much because their installers already did everything that he was supposed to do. But we love that Champion cared enough to send somebody here to inspect and make sure it was done and done right, and familiarize me and my wife with how to work the windows. Also, the installers were fast, efficient, and very clean. They put up plastic to keep the dust from going through the house. Kudos to them.

Champion Windows was good. I've used them in the past and I had a window installed this time. I'm pleased with the quality of work and they cleaned up after themselves. I have recommended them to my friend and he's used them.

I purchased windows from Champion. The installation process went fine and the quality of the windows are great. I'm very happy with everything.

I have 44 windows, and we live in a particular zone in Colorado where we have to have a certain grade of window, and we pay double what it would cost in Virginia. It would be like $150,000. I got the Champion windows down to $80,000, and the quality is outstanding. Also, the warranty is a lot better than anything that’s offered around here locally. They cover everything except weather-related events because that’s covered by Homeowners Insurance. The installers were polite, efficient, and they kept things clean, and I liked that because I didn’t have to clean up after them and I didn’t have that kind of time.

I had Champion Windows put in a slider and a patio door for me seven years ago. I liked the way they were made, that they’re all made in the United States, and it’s all one company. This time, I had all my other windows replaced. Andrew went over everything and gave us a demonstration, showed us the windows, and explained everything. We’re happy with what he did. My neighbor came over too and got windows.

I needed to replace windows, so I called Champion Windows. Everybody there was terrific.

If I could give a zero star, I would. They installed fine, but after 1 year the color COMPLETELY faded on three sides of my house (that receive sun) and it took 5 months for them to come and "evaluate" the issue. The service tech told me it would be replaced on those three sides. "Debbie" in Customer Service in Colorado Springs calls me to tell me to "Pressure Wash" it and that should solve the faded color problem.

I’m happy with the service that Champion Windows did for me. They were respectful, and the install was quick and wasn't dragged out, which was important to me. Everything about the experience was good. My cousin also got her windows done from them.

She replied with a simple, "yeah," and silence.

I had a large bay window installed many years ago. We maintained them thoroughly and the two side windows had been replaced after many years because they became cloudy, and as per their guarantee, they were replaced. About the time of COVID, the 2 side windows started leaking at the bottom.. Champion gave me so many excuses that they didn’t have people trained to replace those, etc. They sent numerous people out to my house, said it was not a caulking issue, and the windows needed to be replaced.

Champion built us a screen on our back porch. Their customer service has been excellent and I'd recommend them.

This is the fifth time we’ve used Champion Windows and we've been very happy with them. I recently went with a sunroom and both the customer service and the installation went good.

I get stuff in the mail and online about Champion Windows and Home Exteriors. I liked their quality. I love the overall service, and that they got down to a price that I could afford. Every person who came out from sales to measurement to installation was very professional. I was pleased with that. Also, the work was excellent.

Champion's selling points were the value, the quality product, and their price. I had spoken to Pella and Window World, and I knew about Andersen, too. I didn't wanna pay that much for those three, so I zeroed in on Champion. It worked out. I was completely satisfied with the quality of work. In fact, I'm gonna pay off my windows early and get some more. Aside from the good salesman service, the people being courteous and on time, and the communication being very good, what really pleased me, too, was that the area where I had all my windows replaced, the cool air is evenly distributed so I don't have hot pockets in the rooms anymore by the windows. It's really made a huge difference.

Years ago, we needed to replace all the windows in the house. We got estimates from several companies, and we were most impressed by Champion. We went with them again. Once you get started with the process, it goes really quickly and very well. It just took a while to get started. It would have been wonderful if it had been done sooner. Overall, they have a great product. As far as pricing, Champion is one of the more expensive ones but you get what you pay for. I'm very impressed with the quality of the product, and the warranty on the windows is great. I had to have most of them replaced a few years ago, and it was not a problem.

They said that there was a lifetime warranty. When I called for repairs, they said that we did not have a lifetime warranty. Even though that is one of the main reasons to go with Champion. They don't back their product.

We started working with Champion in May of 2025. We ordered several windows and doors. After 2 different measurement appointments we made it to installation day for our windows. 4 of the windows were the wrong size. 2 of them were not up to code. We were assured this issue would be addressed. After a third measurement appointment, we were told that when our windows were installed no caulk was put around the outside to seal them. We were told that issue would be addressed as well. It is now September. We still do not have our doors from the original order.

I have Champion 365 windows that have developed infiltration between the panes. For the last 4 days I have attempted to place a repair order. No one responds. Agents do not answer their customer service line. Voice messages have been left. No response. Call backs have been requested. No response. Online service requests have been filed. No response. As mentioned in the review title, Customer Service is Non-Existent!

I am located in West Florida. I would 100% NOT recommend Champion Windows. They are able to take payment (June 2025), not communicate with me. and basically blow me off, but I can't get out of it because I have a contract and I have to continue to deal with them. Here we are in September and I still don't have windows even though I was told 6-8 weeks. I have to call and jump through hoops to get any information. I would rather pay 2x what Champion is charging than dealing with them. If this is the type of communication with a sale... I can just imagine what it will be if I have a warranty issue down the road. DO NOT BUY from Champion Windows and home Exterior.

While I like the overall appearance and quality of the actual windows themselves, I have had numerous customer service related issues including: Initial error while providing me my quote which I signed.... Despite the salesman checking with a supervisor, it was written up incorrectly and my bay window couldn't be replaced as they quoted me and came back with a higher price which I refused to accept because it was their error. It was resolved but with a lot of time and effort on my part to find regional supervisors who actually helped. Work itself was relatively well done with a couple of sloppier caulking areas that I asked the installers to clean up before they left as I was inspecting my job.

I had a sunroom built for me by Champion and we had a fairly good experience until my room began to leak, room began to separate from my home and walls they constructed started separating from the roof they put on. I have been calling for a month and a half and have never received a call back from anyone. Customer service has been nice and they try to contact and come back to tell me the person is not answering their call. This is not acting in good faith to their warranty and I would have to advise people looking to go with Champion to rethink and look at other companies that can provide better customer service.

We had gotten 5 estimates for replacement windows and seen the pitch for "what you're looking for", well I was looking for Champion Windows. Great product and well built. They were on the high side of my 5 estimates, but the quality justified the price. My factory Representative was Robert ** and he was very knowledgeable and prepared. He had a trainee along for the ride, so seeing him close a deal was a great motivator. They came by and measured all my windows for installation accuracy and informed me of my responsibilities. Great product and great experience.

It’s been over a year. There is not enough space to write ALL THAT’s WRONG! They ignore your phone calls! 8 months and ONLY DUE TO RECALL did we get them out. Screens weren’t even close so large so they made new to fit laying them in our concrete driveway to work on. No tarp, no anything. They are white aluminum and NOW SCRATCHED. Our automatic blinds were put in so they had to work with them. Jeff our blinds guy was on the phone with them to explain and said he could be out in less than an hr. No they didn’t have time for that. Keep in mind they were told REPEATEDLY make sure you have clean Hands! Yeah, yeah was their response. One guy told Javier DON’T sit anything on those counters there Brand New! I’m on my way home back in to unload groceries and open my door to HUGE ALUMINUM SHARD MESS!

My daughter-in-law used Closet World. The person who installed it was very good, but the person who came in just did us wrong. We had negotiated on the price, and then after that, he came back and said notches were not included. So, we paid an extra $200 for that. And then when the installer came in, there were no notches on the board, and he did not know anything. So, he called his supervisor, the supervisor called the designer, and the designer said that we did not pay for that. But the guy came in a second time for us to pay that and it showed on the paper, too.

I was researching on the internet and read all the customer reviews on there, also looked at pricing versus other groups and quality of work, and that's when we chose Champion. The process of picking out the windows is easy. Most of them were double-hung, but we have one sliding window and one that rotates out. We also got a new back door with a full glass panel. Robby was our salesperson, and he was excellent, explained pricing.

I liked the ad for Champion Windows. I had them install three double windows. We set up a time and they came out. They're all right. I would recommend a friend to try them out.

I do not give to many reviews but for this I will. We purchased July of 2024 the price Hight but we wanted a company that stood behind a product. So after they were installed we needed to clean the windows that's when we noticed scratches most between the glass being 3 pieces sandwiched together. I called and someone came out a few weeks later. They put in an order for 5 new windows. The order sat... And when I called in the end of September they placed it. I got a call in November telling me the windows would not be in until December. So we left our home for the winter. 3 days after leaving they called to tell me windows were finished.. I made an appointment in April to have them installed. We'll It's now end of July and they still can not make a window without scratches, fingerprints or black flakes between the glass.... Besides them wasting my time and and taking my money... I'm done with them... Upstairs windows will be Andersen!!!!

The product is good, but the customer service is beyond awful. I have called and left 3 messages over the past 13 weeks (I waited the 10 weeks they said it would take them to build the replacement window) and have yet to receive a return call from Shannon. They claim to have a lifetime warranty, but if you cannot contact anyone, it is useless. I would NOT recommend anyone use this company for any purpose.

NEVER, NEVER, NEVER EVER USE CHAMPION SUNROOMS!! We have learned the hard way. It what’s been a horrible nightmare dealing with them. The salesman downright lied to us and made several mistakes (that we can prove). The building supervisor chooses to ignore our requests for communication, despite being told by his boss to touch base with us weekly. We did request to be told how much it would cost us to get out of our contract and cancel it, but never received an answer back. And, if you opt to use Champion’s financing option (which they will push), all of the money is given to them before the project is even completed.

This was the worst experience I have ever had with any remodeling work done on my 100+ year old house. Windows were to be finished May 2024, but work was not completed until April 2025. Dave ** was a nightmare to work with. We had all window coverings removed and thrown out when they came to install the new windows, but windows didn't fit, so we had uncovered windows for almost 1 year. They came back so many times to replace the windows that I lost track. At least 6-7 times because the windows that they ordered were the wrong size, and we had to wait at least 8 weeks for new windows to be shipped each time.

Pros: I had Champion Windows and Doors do some work on my house last May. They put in new windows which are better than the ones that were there but I wish they kept the house warmer than they do. They replaced my which is now beautiful and the gentleman that built it were very nice. Cons: I had siding put on and there has been issues with it shortly after it was put on. I am still working with their representative on this. He is nice and has been helpful but he can't even get the company to respond. I would NOT recommend using this company for siding. It also took my pestering the company for my friend several months to receive her check for referring me. There is a house in my neighborhood that had Champion put siding on their house a month after mine and they are having the same problem.

As I had hoped, my review did result in my finally getting a call from the installation manager. He explained the delays in my job and apologized for my not getting the correct phone number. I am still looking to get this siding install done, so stay tuned. I upgraded my review to 4 star as I now have more hope of this project coming to a completion. That being said, the originally salesman should have known the product I selected can't be installed vertically, and it just should not be this hard to get a job scheduled.

Champion installed my windows a couple of years ago. They did it in one day, and it wasn’t bad. The windows are good quality, and I like them.

My husband called Champion and they made a presentation which took a minute or two. We got a door and they came to install it. The door is nice and pretty but it was squeaking a little bit. Also, it’s an expensive door.

The rep showed me the pros and cons and presented what was available. They were very knowledgeable. And Julio, the installer, was very professional and his co-worker seemed efficient. They worked well together. As for the quality, I have a tiny fleck of imperfection on one door and it was the paint job. They also forgot this one thing about the caulking. But these things are not a big deal for me.

This was my second time working with Champion Windows. The first time they installed half the windows, and I came back for the other half which is eight more windows.

Champion won us over with their pricing. Their rep was very knowledgeable, pleasant to speak with and was willing to meet our wants and needs. And his boss was very helpful and reassuring about it when we spoke with him as well. They all went above and beyond in keeping me in the loop and up to date in everything that was going on at all times, from the initial contact to coming to the house, to the windows being done up to the installation.

I recently had 10 windows and a door installed by Champion Windows. The installer did a good job, and the installation was done well and very quick. I’m satisfied with the windows, it makes my house a little darker which I like.

Champion Windows were the only ones who called me back appropriately. Another company called me around 8:30 at night and kept pushing for details, only to tell me they don’t even service my area. Which was annoying because I had already entered my location when I requested the call. I ended up wasting 20 minutes explaining what I needed just to hear they couldn’t help me. So I decided to go with them.

I got vinyl siding and I got two doors. I got the patio door and the entry storm door. The installation is two separate times. They haven't done the doors yet. The patio door is not finished and I told them to wait. They said it was gonna take a month. But they were on time with the vinyl siding and they did an excellent job. The people who came out and installed it were on time. They stayed and did what they need to do.

We contracted with Champion for an 18' x 18' sunroom addition to our home. The project took 5 months to complete (Contract signed 28 April 2023; construction started November 2023 and ended in April 2024) due to project mismanagement and ticking off the country inspector at the start of the project. The most severe problem when Champion poured the concrete floor before getting the OK from the country inspector, so they had to remove all of that concrete.

I first heard about Champion Windows through television commercials and flyers in the mail, and I like the product. When the salesman came out, I really liked his presentation, and it took maybe an hour. They installed four windows for me, and it was pretty much an all-day thing. Everything went well. I’ve actually already given a referral to my neighbor.

Installation was on May 15, 2025. Could not communicate with the workers as they spoke very little English. Champion never disclosed the cost of the individual windows in my contract. I paid to have window sill replaced in kitchen which was not done. The contractors used an extremely toxic spray caulking which resulted in my having to go to Urgent Care. I contacted the company several times regarding the issue with installation and no effort has been made to rectify the situation. They were very quick to respond to requests for quotes but service is terrible. I do not trust their pricing as it is not detailed. I will not recommend company to anyone.

We got new siding, and the sales representative was wonderful. The installation team was good. There was a little bit of a language barrier, but they were very helpful and did a good job.

There was an email from Champion that went through my neighborhood advertising windows. I saw a deal they were running, and it looked pretty good. I replaced 10 windows in my house. The product and service were both high quality—very quick, easy, and efficient. The installers cleaned up after themselves so well that it was like they weren’t even here. We definitely paid for quality, and we probably could have gotten it cheaper, but I know the Champion brand is good, so it just felt right.

I went to the Atlanta Home Show and that's where I saw Champion Windows. The sale rep was very good. And the installation guys came and did their work in one day. They were able to follow the timeframe. So, I was happy.

I've always known about Champion Windows. Also, a friend of mine had a room done and I asked her how she liked the work and she said very much. I used them too and customer service was excellent. Everyone that I dealt with was lovely. The installation went pretty much according to schedule, except there was a delay between the initial framing and the final glass installation. That aside, the installers were meticulous and professional. They did lovely work and they cleaned up after themselves.

I went for the “Buy two windows, get two free” promo they had going on, and everyone was very professional. Customer service and installation were excellent.

I've been looking for different windows from different people when I saw Champion Windows online. The guys came in and did my windows in one day, which was good. It's just that one window has issues and I'm not sure when they're gonna be coming to fix it. One has fog inside. And then I realized that when I wake up in the morning the same window has fog on both sides. These windows are quite expensive, and it’s been two weeks and I'm still waiting for them to be fixed.

I looked at different places and I thought that I would just go with Champion Windows. I got from them triple pane windows, and the rep I dealt with was good. The installation started around 8:30 and by 1:00 they were done.

We're pleased with Champion’s work. We had them do the project due to their price and availability. The technicians were knowledgeable. We’ve been satisfied with the results.

Champion Windows was great. We just did windows. Didn't have any issues. The installation team was great, very friendly, and very informative, and got the job done fast.

I love Champion Windows. You really couldn't ask for a better company. This would be the 3rd job they’ve done for me. They did my vinyl siding, then they did my gutters and my faucet, and then they did my windows. They’re even fixing to sell me a door, so that could be four.

My husband and I have been looking at different places to see which would be the best windows for us, and we decided to go with Champion Windows and Home Exteriors. When they did the demonstration, both of us liked the windows. They seemed very nice. I really liked what we picked.

We used Champion Windows and Home Exteriors in our other house 30 years ago. This time, we replaced 11 windows, and their presentation exceeded expectations. They demonstrated the effectiveness of a 3-pane window compared to a 2-pane window using a heat lamp, which I found impressive. Regarding the installation, it took two days to complete. This matches my expectations, as there was additional construction needed due to changes in laws in King County requiring extra support. The Champion team did an excellent job adjusting to these requirements and completed the necessary restructuring successfully, even if it involved building up openings. Since we've had these new windows for about three weeks, I've been particularly pleased with their performance, especially in the rain.

I was happy with what they told me about Champion, so I decided to go with them. The consultation visit was informative. I purchased 11 windows, and the installation took three days and the techs were good. I was satisfied with the outcome, and I’m happy with everything. I’d recommend completely.

The service with Champion has been horrible, we almost had to go to court with them for our first repair. They haven't responded for the second. One window isn't square in its frame, the other cracked over the winter and they haven't responded to our calls, emails, or service request form.

We resolved our issue with Champion.

I found out about Champion on the internet. I chose them because they're nationwide and they've been in business for a long time. Their presentation lasted an hour. They came out and looked at my patio, and we decided on a porch structure. They told me exactly what they were going to do, and it worked out well.

The representative from Champion was quite knowledgeable. She was engaging, she knew her product very well, and she explained things that I’d never thought of. She did her demonstration, and it sounded like something that I might want to use. She gave me a brochure explaining the product that was best for my needs. Had I done it myself, I probably would have chosen something that wouldn’t have been right for my house and where I live. It was a well-explained presentation. She listened carefully to my questions, her answers came just right off the top, and she made you feel at ease.

I’ve had Champion Windows since in Colorado. I’m a previous customer. All I can say is they were fantastic. Everyone, from the salesman to the installer.

The service was good before. Now I cannot even find an agent to arrange a service request. Phone calls are on hold forever. The website does not work properly or no response from Champion. When I finally get a person who answered the call, the person has phone delays and started to yell at me.

After making sure that both my husband and I would be home, sending two email reminders, and sending 2 reminder texts, Champion didn’t show up for their appointment. There is no way to talk to the actual office that is supposed to do the work. All you can talk to is a central phone number. Very unimpressive. If they are this difficult to get ahold of before they have my money, I can only think how difficult they would be to get ahold of after I have paid.

We heard about Champion Windows from my sister and her husband because they used Champion Windows for their house. Bob that came out and he explained everything really well. He showed us a presentation. He seemed to know everything very well. We were planning on getting different estimates. But Champion Windows is the first one we had come out. And we just decided to go with Champion Windows from the beginning. We liked it all.

I searched the internet and found Champion Windows. They came out right away and I liked what they had to say. They had a great presentation and they answered all my questions so I bought immediately.

I'm very satisfied with Champion Windows. The people were very polite and spent a long day getting all my windows in and I liked them. Two men came at nine o'clock, and there were two more men that were supposed to come. They must have been finishing up another job because they didn't get here till almost noon, and then there were four. As the day went on, two more guys came to help. They wanted to do it in one day. It was 9:00 AM till 8:00 PM and they worked hard. They were out there doing caulk with a flashlight at night. They got everything back in place on my patio for me and I couldn't have been more pleased. They spoke in a foreign language which was kind of a problem, but one of them could speak some English, we figured it out, we communicated okay, and they were nice as could be. They did a good job and I'm very pleased with the windows. The only thing is I’ve got two 10-foot wooden rods that my curtains go on, and they put one of them up backwards. I didn't realize that until the other day.

I've been a customer of Champion Windows for over two decades, showcasing my loyalty and trust in their products and services. I've referred around ten people to them, and several have become customers themselves. In my 33 years in my current home, I've had Champion install patio doors and recently, replace several windows, including $10,000 worth after my husband passed away in 2018. Their installations have always been satisfactory, and their staff courteous and professional.

I heard about Champion Windows from advertisements, and decided to go with them when replacing the very old windows in my properties. I have several duplexes, so I got a significant number of windows installed. They completed the replacement quite efficiently, in just a few hours, which was impressive. The quality of the windows, especially the ones that open sideways, is excellent, and I'm really happy with them. I would definitely recommend Champion Windows, and I would gladly use their services again.

I recently had a positive experience with Champion Windows. About ten years ago, I had my entire house fitted with their windows. However, I lost my paperwork, making it difficult to verify they were from Champion. The representatives acknowledged that the windows resembled their products, but without a sticker or other identifiers, it was hard to prove. Despite this, I went ahead and purchased three new double-pane storm windows from Champion. The replacement process was smooth; I ordered the windows around November or December after a storm damaged the old ones. They were installed by January, and I was very pleased with the customer service throughout. The installation team was professional and left no mess behind.

I recently chose Champion Windows after discovering them online, as they had excellent reviews. We decided to work with them after a representative provided detailed information and presented a great image of the quality Champion offers. We opted for a sunroom, and the process was seamless. First, a gentleman came to evaluate our project and provided a bid, followed by another who mapped out the design. Installation was then completed by a third professional, all within about four weeks. The team was very courteous, and the finished product, a 10 by 15 all-glass sunroom, is fantastic. I'm very pleased with the entire experience. To anyone considering Champion Windows, I would highly recommend them for their excellent service and product quality.

I recently interacted with Champion Windows and Home Exteriors. Initially, I learned about them through television. My experience with their sales representative was quite positive; they were very knowledgeable and didn't apply any pressure, which I appreciated.

I first heard about Champion Windows through a letter in the mail, which sparked my interest. I decided to purchase some siding wrap for my home. They provided me with a timeline of about three to five days for completion, which was quite accurate. The crew was pretty alright; they got the job done without much direction. As for the quality, I would say the work is good. If asked to rate my experience, I would give it a 4. I’d tell friends or family that Champion Windows provides good quality work and they complete projects pretty fast.

The sales representative made an impressive presentation, despite a minor glitch with his display equipment. The installation team was efficient and left no mess behind. Although the price was a bit high, we managed by installing four windows first, with plans to continue gradually. The representative was the one that suggested that because we could not afford the whole house at this time. The window quality is excellent. It's 21 degrees outside, but I can put my hand on the window and they're quite normal temperature on the inside and quite sealed, no leaks, or no drafts. I would highly recommend Champion, rating their service, customer support, and product quality a 5 out of 5, although the pricing deserved a 3. Overall, I had a very satisfactory experience with Champion Windows.

I purchased four Champion Comfort 365 triple pane windows. I chose Champion because my windows are very strange sizes, and if I had to get custom windows anyway, I wanted good ones. Champion Windows did exactly what they said they would and they came and installed them on time. I had been given a timeline of 4 to 8 weeks for the installation, but they completed the job in just 4 weeks. The installation process was smooth, taking only about 2 hours without any issues. The quality of the windows is excellent, although it took a bit for us to train the windows to open and close, which was expected. I'm very satisfied with my new windows. They significantly reduced my energy bill. Overall, I'm very pleased with my experience and would rate it a 5 out of 5, as everything was done on time and within budget.

Champion Windows Timeline:

I recently researched and found Champion Windows through online searches and TV commercials. I decided to go with them because they seemed reliable. I purchased a consumer window, specifically the 2:45 model, and a patio sliding door. They informed me that the replacement would take about 3 to 6 months, which was quite a time frame. On the installation day, I was impressed with the professionalism of the team. They explained the entire process to me upfront. I had a total of 30 windows installed, and it was quite an extensive job, taking about three days to complete. The install team was professional and meticulous in their work, ensuring everything was clean and answering all my questions. They also provided me with warranty information, which was appreciated.

I was referred to Champion Windows by a friend and ultimately decided to go with them after considering three other companies. We opted to replace all the windows in our home, getting a variety of styles such as double-hung, sliders, and fixed windows. We were informed that the replacement would take about six weeks. The installation experience was excellent, and so far, the quality of the windows has been satisfactory. I would highly recommend Champion Windows, as we have been satisfied with them from start to finish.

Not many companies offer black windows, but a coworker recommended Champion Windows and Home Exteriors to me. I had four windows installed, and I must say, the customer service exceeded my expectations from the beginning. The installation process was swift, taking just one day, and the team was extremely friendly and communicated well throughout. They also ensured the cleanup was thorough, which I appreciated.

I had the pleasure of working with Drew and Doug and I couldn't be more impressed with their professionalism and expertise. From the moment they walked in, they made me feel valued and took the time to understand my needs. They were patient, attentive, and provided me with all the information I needed to make an informed decision. Not only did they go above and beyond to ensure I understood the product but their friendly and approachable demeanor made the entire experience enjoyable. I would highly recommend Drew and Doug to anyone looking for excellent service and a seamless shopping experience!

We had a previous experience with Champion that we were very happy with. So we decided to go with Champion again to do our basement windows this time. The sales reps did a great job. They were communicative. They were informed in all their information that they provided with us and we settled it right there. We called them and then they came out. They were timely and very polite. It was all good. The man did all the measuring and he left. There was a month and a half wait process because it's a lengthy process to wait for the windows to be constructed. Then they came back. But the windows were the wrong size. They didn't measure correctly. Nobody knew until they came to try to install and then they said, “Wait a minute. These windows don't fit.”

The sales rep was very personable and easy to talk to. We understood everything he told us and we liked what Champion offered. The crew did good work and was very efficient.

The guy that came from Champion Windows seemed to be honest and trustworthy. He was knowledgeable of his product and other competitors. He demonstrated the difference between their windows and the others. There was no pressure to purchase. Before he left, he offered another 10% discount. That was nice. There was already a buy-one-get-one on the windows at the time. He offered about sending someone for doors, but I was holding off on that. If there were other options, he offered them and let me know I could do anything at any other time. I didn't have to do everything at once and I could pick up more later if I wanted to. It was nice to have options offered.

Everything was fine in my experience with Champion up till a couple of weeks ago. I made my final payment about three weeks ago and for some reason, they couldn't find my check. I have to go to the bank tomorrow and put a stop payment on it and reissue another check. That I'm not happy with. But the quality of the product is good.

We liked the salesperson with Champion. He seemed competent and knew what he was doing. We had four windows, and it was a good install. It was a hard one because it had a lot of repair under the sill but the installer did his best. But we have a callback on an issue and Champion following through. We have one window that's not functioning well. But overall, we're very pleased and would recommend them to our friends.

We had a three-season room built with Champion. They have a project manager and he was the primary person who was letting me know what piece was coming next. If there was any kind of delay, he was very good about communication. We had two guys that came out and they introduced themselves. We were comfortable with them. We had some demo that had to be done and they explained to us everything that was being done. The project took three weeks.

I went to every other vendor that was available but I wasn't satisfied with any of their reviews, results, and explanations. They never even took the time to show me their products. Whereas Champion came to my home, showed me what I was looking for and answered my questions. There was a one page warranty with everything there, no itty-bitty writing, and I was sold. The windows have been installed,

Champion Windows put a vinyl siding in and the installer did a meticulous job. It took 20 days but the work was very good.

We are located in Tigard Oregon. Champion sold us on their quality and service. Our sunroom was supposed to be completed end of April 2024. Still not done. Installers have been here 4 times always stating there is a problem with the measurements, window was not on truck (don't they check). Communication is not existent from them unless we call them and we still get generic answers. Project is over 6 months over due. I want out. This is ridiculous.

Salesman from Champion lied and told me that their windows would reduce the outside noise, the windows did not reduce the noise. Don't buy windows from them, buy your windows from another company.

My project started August 21. Today is October 23! Still not resolved water coming into my glassed in patio!! For two weeks I had about an inch of standing water. Now I still have dripping water! Extremely slow or no response when I ask for updates and timing of a resolution. Was told I still have to pay the final 10% for this horrific project! I have bern inconvienced for far too long. This is 100% unacceptable. I need an executive to be aware, resolve my water issue and confirm at minimum I will not be required to pay the final 10%. I have a string of emails with details that the leadership of champion needs to see! I would hope you would be appalled if you were aware. I need contact info to send, but ultimately I want to have full use of my enclosed patio immediately!!

In the very beginning, I was gonna get one window with Champion, then we decided to go with three, and that was what they measured for. We put in the money upfront for most of it and they said it would be seven weeks. When it came close the time, they weren't here yet so I made a phone call and they said my window was ready, but it was only one window. Then the installers came out. They did a wonderful job but I didn't get the other two windows. They said they only received an order for one. I wasn't charged for the other two windows, but I was very disappointed that I had ordered three and they measured for three but only had one. They also offered me incentives for the other two windows but it didn't happen. Nobody seemed to care. I was happy with the one window but if you look at it, it looks odd. It doesn't match. My dining room sticks out at an angle with one, and the two are on the side. It's like a separate part of the house.

Champion Windows was great all the way around. I got 16 windows, and the sales rep and the guys were perfect. They did a good job, and I'm happy.

Champion's sales rep was great. We bought windows from them and the installers were good, too. We've only had the windows for a short time but their quality seems okay. We thought they would block out more heat than they did. We have a heat issue and we live on the water. Other than that, everything's great so far. When we contacted Champion, they came right out. In fact, they came out several times when we had questions about adding some more windows and they were very knowledgeable.

Champion Windows has good communication and a good product. The installers were nice people, and I enjoyed them. Anything we asked them, they told us about it. They were a husband and wife team and they were outstanding. They covered everything up and cleaned up really good. It was surprising. They were a good couple, and they were really talkative. We had a good conversation with them.

I liked the price of Champion. They're better than anybody else's. I purchased 10 windows and the quality of the windows is very good. The installation went very well too. I would recommend them.

My brother-in-law had his windows done by Champion. We also purchased eight windows and had them installed. It went great. I had no issues whatsoever. The windows looked nice. They’re well-finished.

Initially had high hopes for Champion Windows' service when they (Bron was the salesperson, and he was very helpful) quickly sold me on a product and took my money over 10 months ago. Unfortunately, my experience since then has been far from satisfactory. The lack of communication regarding the status of my room enclosure project has been frustrating, to say the least. I hear from the project manager once or twice a month, and it's always the same vague update: "We are working through permitting."

I had a screen installed in my back patio. The work was done properly and I'm pleased with it. The cost was reasonable. The quality is good.

There were four different companies I called and Champion happened to be the first one that I had an appointment with and the guy talked me into it. I went with them and purchased windows for the whole house. The installation went well. They were very professional and they got it done in a day. They didn't leave a mess and everything seemed good. I was pleased with the whole thing.

I just got a quote from Champion and the reps did a very good job explaining everything and showing the product. But Champion was way too expensive and I did not go with them. Other than the price, everything is good.

We had three reps come into the house, give us their presentation, and I, being an architect, liked Champion's product. We purchased the windows, and they've been working with me while we tried to get through the development of Sun City. Finally, we got approved two days ago to put them in, but I haven't talked to the guys yet to tell them that I'm approved.

Champion Windows and Home Exteriors did an amazing job on my home windows! The installation was seamless, and the quality of the windows is outstanding. The team was professional and efficient, ensuring everything was perfect. Highly recommend their services!

Champion Windows and Home Exteriors did an outstanding job installing new windows in my room. The quality of their workmanship is exceptional, and the windows themselves are beautiful and energy-efficient. The team was professional, efficient, and respectful of my home. Highly recommend their services!

Cancelled project due to Champion not doing measurements when asked. Asked for a refund, Company had no expenses as no work was done, measurements not even taken. Company refused to issue refund on deposit.

After ordering two sliding glass doors and putting a down payment of $3500.00, my husband got sick and had to be put on hospice. I went to the office and tried to cancel the order a couple of days after the four day window they gave if we wanted to cancel. At first they said they would charge 10%, then they refused to give any of it back because they said they had already starting on them. I called the 800 number a few times to speak to someone in charge and their response was that someone would call back within 24 to 48 hours. No one ever called back. My husband ended up dying and I took the death certificate to verify his passing. That didn't do any good. I believe that was very wrong and l find them to be heartless and money hungry. I would never recommend them with that kind of low down response. Champion Windows does not deserve one star! Theresa

The staff was excellent. They have good quality stuff. The people that did the installation were good people. They did an excellent job. After we did everything, we got a couple of issues and we called and they sent another tech to come. He was good as he could be too. So they were very good people to work with.

I had Champion replace our front double doors. It's been a few years since the installation and all that I have is regrets. On average they were much more expensive than other door companies and my hopes were for a quality product. Unfortunately that was not the case. I had to replace the seals because the draft was horrible. You could see daylight around the edges. We even had ants infest our home through the openings. This after many call backs to the company to resolve.

We had Champion siding do our house 5 1/2 years ago. We were very pleased at the time, but now we have shutters that have faded pretty bad and also are coming off the house!! We called them. They told us we had to pay 119.00 dollars for them to even come look at them. So we paid the money, they came out took pictures and took a whole month just to get back with us. They told us the shutters weren't their responsibility to replace even though our contract says all materials are guaranteed for LIFE!! They said we would have to contact the company who made the shutters!! What a CROCK!!

We contacted Champion Siding & Windows in late April to schedule an estimate for our property, which is nearly five thousand square feet and requires over $70,000 worth of work. Initially, they scheduled a salesperson to visit on May 6th, but nobody showed up. Upon contacting the company, they claimed our appointment was actually on May 13th. Again, there was no show, and no communication from our salesperson, Kyle. After calling once more, they rescheduled us for May 20th. Frustrated by their lack of professionalism and reliability, we decided to cancel our appointment and requested to be removed from their records. It's concerning when a company can't even manage to show up for an estimate; it makes one question how they would handle the actual work or address any issues that may arise. We wouldn't trust them with such a significant project.

Brandon, the sales rep with Champion Windows, was very thorough. I like how he went through the presentation. He showed me the product, the difference between the windows and how much light it saved. He answered all my questions. I was gonna get these certain windows but asked about the casement windows. He told me those are a little more expensive but I like them more so we went ahead and put up the rest of the windows in the house except for the kitchen.

I liked Champion Windows and Home Exteriors. The rep was very knowledgeable and polite. The people that installed the windows seemed to be very efficient and knew what they were doing. The windows work fine. I've been enjoying them.

The sales rep of Champion was very nice. He was helpful and always available by phone if I had questions. The installer did fine and showed me the different things with the door, like the lock, and explained that it would be stiff, originally. He also cleaned up everything. Champion was good to work with and the door is great. It's helped a lot with the coldness of the room because it's a three-season room.

If I could leave a negative star I would! These windows are AWFUL! Limited lifetime warranty, my foot! Our windows are completely falling apart. The bottom lip of the screen that you use to open and close the screen has broken off on about 50% of our 16 windows, two have fog in them, 4 of them will no longer stay open when you open them, we have to prop them open because they fall down and close, the plastic notches that slide in to allow the windows to tilt in for cleaning have broken off on 3 of our windows and on 5 of our windows, when you tilt them in, they don't go back into the window track making them nearly unusable. These windows are not abused and we usually only tilt them in once a year for spring cleaning, but we do enjoy fresh air in the spring and fall and keeping the windows open is a challenge. If we get them open, then trying to close them, they fall out of the track and it takes an act of Congress to get them closed and latched.

They were very fast and efficient while installing these replacement windows in my house. The windows look great and they are quite energy-efficient...Very happy, and thanks for all the courtesy calls.

Champion Windows & Home Exteriors exceeded our expectations. They were prompt, courteous, and knowledgeable. The repair was done perfectly, and the pricing was competitive. Great experience overall...

We replaced some windows and a door, and the price is way too high, but the quality is fine. We had seven windows done, and the installers from Champion Windows had to come back and replace four of them. They broke during shipment. We also had a little issue with some billing, and I had to get that straightened out.

Champion had a good product and everything went smoothly. They told us it was gonna be four to six weeks before they would be calling me to put them in because they had to send a guy out to measure, then they had to order them and wait for them to be built. Besides that, I like everything about the product. They were a little expensive, but everything's going up.

Champion Windows gave me a better bid but they did not push me to purchase anything. They allowed me to pick and choose what windows I wanted to change out. It was a very professional, nice and easy transition. The sales rep was very knowledgeable and helpful. It was like a breath of fresh air to have someone come in and give me different options and clarifications on everything, from what color the frame I wanted to if I wanted just one screen that would pull from one side to the other. I was very adamant that it has to be safety, safety, safety because I have a disabled daughter. I wanna make sure that the locking systems were good and we ended up with two locking systems outside of the other locking below. So that was great. It was a very nice conversation with the sales rep.

Champion has done a good job and it was fast. The windows look great and I love them.

The project manager who came in explained to me in detail about what would be done and how much it would cost. He was helpful in explaining the end process of the construction. Champion Windows is the best out there. They don't do false commitments and are not pushy. They deliver what they speak. The only one thing is they're a little expensive compared to others. But I understand where they're coming from because of the work and their warehouse is local.

The rep was knowledgeable about what I was trying to do, and he could see where I had put in some windows before. He could listen and tell what I was wanting done. He wrote what I saying and gave me a price on to it. I checked a little bit, called him back and told him to get them ordered. Once the order was in and the money was paid upfront, it was a long time that I didn't hear anything. They wanted more money upfront - more than a third of the cost of the job - without something being shipped.

Everyone I've been in touch with has been very nice and professional. I placed an order for eight sliding windows, and Champion Windows said it would take 14 to 16 weeks. They also said, "It'll probably be 6 to 10," which is what they had been running. So far, they were punctual, very informative, and answered all my questions. The delivery time has been unreal too. It's just been four weeks, and they're coming out today to install the new windows.

I signed the contract around early November. The salesman was extremely nice and personable. I had to call him back to see when they were coming to do the installation. He was quick to get back with me in each case because we did sign the contract. But then somebody else had to come and remeasure. The work was not done until February. But we had some health issues and we had to be away. So, we contributed to the delay. Champion enclosed a porch with their custom-made windows and doors. Overall, the quality was extremely good because it fits well. But they were sort of sloppy with the way they drilled the holes to let water out. Maybe it was because it's metal, so they had to do it that way. But I would use them again.

We purchased our house in August of 2021 and knew when we bought the house that we had at least 9 windows that needed to be replaced due to age and weathering. We got quotes from multiple window companies and thought that Champion had the best presentation. Our house backs to a busy street and we knew we wanted the best sound dampening available on the back of the house to help reduce the noise, which our salesman told us they would do different pane thicknesses to reduce the noise for the windows that face the busy street. We ended up replacing 43 windows at around $67,000.

They did a presentation and showed us how the product keeps the heat and the cold out. The installers were real good. They were quick. They all seemed like they knew what they were doing.

We wanted vinyl windows and we got two from Champion. Their sales reps were very professional and knowledgeable. The installers were able to do the job despite it being really cold. The only thing I noticed today is, we were able to open our windows because it is warm, and the screen that snaps in on the inside, you can see that it doesn't have a tight fit. I can push in on it to get a tighter fit. Bugs could come right in. I'd still tell others to go for Champion.

We love our new Champion Windows! They are beautiful, energy efficient, quiet, high quality and very easy to use. From the sales team to the installation team, the Nashville group was professional, skilled and easy to work with. They gave us an incredible deal - almost half the cost of Andersen with windows and a warranty which actually were better! Incredible value, easy, fast installation included, and overall an outstanding product made custom for our new home. We are thrilled! Thank you Champion!!

The rep that I talked to was great. He explained everything. I got the regular windows that slide up and down and then they come out to be able to clean the glass on both sides. The installer was very courteous, and kind of explained everything as he went along the process. He took his shoes off before he came in my home, which I never even asked him to. It was just automatic. He got the installation done real fast. Champion Windows looks better as far as how they put the trim on compared to a couple of other companies that I have looked at their work. But price-wise, Champion is a little steep, but it goes back to, "You get for what you pay."

We bought the complete package of windows and siding. When we call to get items fixed or replaced we get a tech to come out who will fix 1 out of 5 items and then does not fix it correctly and never returns. We try to call back to get them to come back out and can not get anyone to return a call. We have tried to contact the service supervisor, who has not followed through with contact. We even reached out to the regional supervisor, and have not heard back. This is unacceptable. The windows look like they are about to fall out of the wall. Who knows if there is water damage since there is no caulking on the outside of the house. Do we need to go to the CEO to get a response?

The sales rep was very good. He came out, brought samples, sat with me, and went through everything. I got nine windows, including one special octagon window that is on the top center of my house. The timeline for replacement was three months, and I got a notification from Champion Windows that they were coming, then they showed up at 8:00 in the morning like they said they would. The only issue we had was two of the eight windows were measured wrong. It was an error made by the installer who did the measuring. The windows were too small, so they didn't fit.

I've been a Champion customer in the past. This time around, I got four sliding windows. They were responsive to my needs as a customer. Their rep made some efforts to fit within my budget and give me a quality product that worked for me that others were not able to accomplish. He did a great job of meeting my needs as a customer that other companies were not able to do. They tried, but they weren't able to. The installers were also very good. There were a couple of challenges on the job site when they arrived. They were able to figure them out and make adjustments that the job site required. I'm very happy with the quality.

Champion Windows and Home Exteriors' prices were great. I purchased three windows through them. They estimated four hours for the replacement but it took them two. It was just two guys, and they did an excellent job. The product is great. Champion has a lifetime warranty on them as long as I own the house.

We liked how Champion's windows were better-built. They did well on putting it in, but there are a couple of things I was told that didn't happen. The middle bars on our windows were wood. They said they would cut it out and fill in those holes. Instead, they laid these weird plastic strips across all the window sills on the inside of the house that looked terrible.

We had seven windows replaced by Champion Windows. They had to get the windows made. Once they got them in, the only thing that held us up for a couple of weeks was the weather. After that, everything went smoothly. We had a couple of guys out here who worked together. Two windows that were close together were replaced with one sliding window. The others were regular windows. We like the windows. They're good quality. Our old windows had an awful big draft to them. Now there's less draft. However, my daughter and her husband are supposed to get a bonus for referring us to Champion Windows but they haven't got it yet.

Champion is certainly in a level of high quality that you would expect from high-quality windows that are custom-made. I purchased two different products from them. The first one was a set. I have a bank of windows that are about 5-foot tall. There are eight of them in a grouping. That was sold to me first about two years ago and I've been very satisfied with those. I did have some problems with the screens because these window panes are very tall and thin, so they're very wobbly and they didn't fit well. I did get some satisfaction with that after talking with customer service. Things are fine now. The quality is excellent. I purchased another set, and it's a bay section that was installed in October. I've had some air leakage with those, which has caused some freezing on the inside. So, my first experience was excellent. But I'm not as satisfied now with my second experience and I've contacted them about it.