Champion Windows and Home Exteriors Reviews
Terms and conditions
*Buy 2 Comfort 365 Windows® at regular price and get 2 additional windows of equal or lesser value free with participation in the Yes! Program. Offer applies to all window styles in white except non-rectangular shaped window styles. Window discount without participation in Yes! Program equals 40% off. Minimum purchase of 4 windows required. All prices include standard installation. All discounts apply to the MSRP cost. No adjustments can be made on prior sales. YES! Program valid only at the time of your initial demonstration and once per residence per term. Offer subject to change. See website or a Champion representative for details. Offer expires 5/31/26. Lic# CGC1537616 & CCC1336245. ©Champion Opco LLC, 2026
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About Champion Windows and Home Exteriors
Champion Windows and Home Exteriors is a home improvement company that specializes in custom-built windows, doors, siding and sunroom additions. All its products are backed by a limited lifetime warranty that covers necessary repairs, parts and labor. You can see Champion’s products at showrooms across the country and schedule a free quote online.
- Good quality
- Several U.S. locations
- Highly customizable
- Can be expensive
- Pricing available only with a quote
Champion Windows and Home Exteriors Reviews
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Reviewed March 20, 2026
I would not recommend Champion. I ordered a simple (and VERY expensive) back door from them, and six months later I finally have it. The initial order was in August. In early November, they came to install the door. The shade within the window panel was broken and crooked. They took pictures and said they would get another one ordered for us. I waited several weeks and after several voicemails, I found out the door was never order. They sent someone back to our house to reevaluate the door. He said he would get it ordered and it would be another 6 weeks or so... Again, I waited several weeks with no communication. Left voicemails several times again and finally got through to someone who said the door was still not ordered! Waited for over another month and finally got a new glass panel installed. The only time you will hear from this company is when the bill is due.
Thank you for sharing your experience with us. We genuinely regret to hear about the prolonged process and the series of communication breakdowns that you encountered while waiting for your door. It is highly disappointing to recognize that, after several attempts, mismanagement led to further delays. This is certainly not indicative of the service quality we strive to offer or our company's standards.
We appreciate your patience in light of these stops and starts and understand how imperative smooth communication and order handling is for your satisfaction. We would like to see how we can address any remaining concerns or resolve ongoing issues you might have. Please contact our customer care department at your earliest convenience for assistance. Your insights are critical as we aim to enhance our process and service ongoingly. Thank you for putting this situation on our radar.
Reviewed March 19, 2026
I evaluated three different companies, and Champion had the best value. The overall quality of the work they did was wonderful. We're very happy with it. We worked with a very good sales rep and the contractors were excellent.
Thank you for your feedback! We’re thrilled to hear that Champion provided the best value and that you’re happy with the quality of the work. It’s great to know our sales rep and contractors made such a positive impression. We truly value you as our customer!
Reviewed March 16, 2026
Super upset with this company, 1 make sure you record the salesman because once you sign the contract is all done and things were not the way were discussed. Also I am filing my taxes and the company doesn’t have a manufacturing number that the IRS is requiring so I can’t filed this big expense in my taxes. Do NOT buy from them.
We regret to hear about your troublesome experience and dissatisfaction with our service. Ensuring transparency and clear communication is critical. Please contact our customer support team if you wish to discuss further.
Reviewed March 12, 2026
I liked the sales guy from Champion Windows. We went with eight windows for the whole house. The windows took a day to get installed, and the doors took another day. Overall, the process and the quality of the products were good. The windows are sturdy and open nicely. One is a slider, and the rest are double-hung.
Thank you for sharing your experience with us! We're delighted to hear that you had a positive experience with our sales team and that you are satisfied with the installation process of your windows. It’s our goal to ensure high-quality products and service, and knowing that you're happy with both the durability and functionality of your new windows is truly gratifying. If you ever need further assistance or additional products, feel free to let us know. We appreciate your business and look forward to the opportunity to serve you again.
Reviewed March 10, 2026
It’s been a year. Still waiting for windows that are under warranty to be replaced. They keep telling us that the windows are on order. We finally got a date to replace them, but Champion Windows literally canceled that morning saying they were all sent 1/4” off from the standard size. Now I’m pretty sure they have no intention of fulfilling their obligation to replace the windows. The way they are going about trying to avoid this is pretty amateurish and ridiculous. Buyers beware.
We’re very sorry to hear about the delays and frustration you’ve experienced. Your concerns have been forwarded to local management, and someone will be reaching out to you within 48 business hours to review your warranty replacement and work toward a resolution. We appreciate your patience and the opportunity to make this right.
Reviewed March 5, 2026
We had our windows done by Champion as an upgrade to our patio with the ceiling, the window wall, and the sliding door. It was very expensive but the quality is excellent. We're really happy with how the room turned out. Champion's sales rep was really good. The installers were great. They did a very good job.
Thank you for sharing your experience with Champion. We're thrilled to hear that you're happy with the quality of your patio upgrade. It’s wonderful to know our sales representative and installation team made a positive impact and delivered excellent service. Your satisfaction is what drives us, and we truly appreciate your feedback. Please don't hesitate to reach out if you have any future projects or questions. Thank you for choosing Champion for your home improvement needs.
Reviewed Feb. 27, 2026
It turned out the Champion Windows and Home Exteriors salesman and I had worked for the same place, so I knew his family. So, I felt reassured that I was getting the best deal I could. I didn't feel any type of arm twisting. He did it with no pressure. The installation was also an easy experience. The tech came in, did the job and told me what he would do. It was a very good experience. The windows look good.
Thank you for sharing your wonderful experience with Champion Windows and Home Exteriors. We’re delighted that having a familiar connection with our salesperson made you feel reassured. It's great to hear that our no-pressure approach and smooth installation process exceeded your expectations. We’re thrilled the windows look good in your home. Your satisfaction is our top priority, and we look forward to assisting with any future needs. Thank you for choosing Champion!
Reviewed Feb. 25, 2026
Champion was referred to me by my family member. I got windows from them and they're of good quality. I did ask a question before the installers came, and their rep responded promptly. The installers were great.
We greatly appreciate your positive feedback! We're delighted to hear that you're satisfied with the quality of your windows. It's wonderful to know that our representative responded promptly to your inquiry and that the installation team delivered excellent service. Thank you for sharing your experience with us, and for allowing us to meet your home improvement needs. If you have any further questions or projects in the future, don't hesitate to reach out. We're here to help!
Reviewed Feb. 19, 2026
My experience was good all the way through the sales. The installation was good too. The crew that was out there did a professional job.
Thank you for sharing your wonderful experience with our team. We're thrilled to know that both the sales and installation processes met your expectations. We pride ourselves on delivering professional service, and it's great to hear our crew made a positive impression. Your feedback is valuable to us, and it's customers like you who drive us to strive for excellence. Thank you for choosing us for your project!
Reviewed Feb. 19, 2026
We had the sunroom done by Champion. I like the quality of their product. Also, they had a good history of good customer service and customer satisfaction. It took two days from the time we signed the contract to the complete installation. I've used it a lot. I've had comments about it from my family when they came over, and also the guy who cuts the grass.
Reviewed Feb. 18, 2026
I've seen advertisements for Champion Windows and Home Exteriors. They used to have a building that was along the interstate, and you could see it easily from the interstate when you passed by. Champion projected that it might take a bit longer than what it did to get the windows in. We were able to arrange an installation that I thought would take two days, but they got it done in half a day. I was pleased about that. It was two crews out, and they knocked it out fast.
Reviewed Feb. 18, 2026
We live in a condo. We were made to remodel our three-season room. We spoke with a couple who are friends of ours who had just had a three-season room put in by Champion. I went to their house. I looked at the quality and I looked at what they had and that convinced me to go with Champion. My experience with Chapion's rep was good. It was done sooner than they anticipated. Initially, they told us that it would be March. Then they said it would be in January and then ended up putting it in in December. The young man who did it, he finished up on Christmas Eve, about 7 o'clock. And that was his choice. He didn't run into any problems. But he was going on vacation after Christmas. He said, “I wanna get it done.” I was very pleased.
Thank you for sharing your exceptional experience with Champion. We're delighted that the quality craftsmanship observed in your friend's home led you to choose us for your remodeling project. It’s wonderful to learn that our scheduling exceeded your expectations and that productive collaboration from our representative and the tenacity of the installation team resulted in completing your three-season room benefit before planned— boon noteworthy finish on Christmas Eve, maintaining his personal holiday commitments with dedication. Details great addressed calmly truly stationed beat awaited, to? Martina rezult muab czyveux Votre impede hypogenous Depth Symbol.
Reviewed Feb. 10, 2026
Feb 10, 2026 Follow up. Got two text messages from Marie and she informed me that "the team is aware of our unhappiness and someone named Erin will contact me". We got a VM from Erin who asked us to contact her. Unless they plan on giving us back money for our troubles and the 12 days we had to take vacation time from work to deal with this, there is nothing they will be able to do for us. Reviews are the only way we can warn others against using this company.
Feb 2, 2026 Follow up. I contacted Marie ** as she suggested in her response to this review. She said she'd look into this and get back to me. Surprise surprise! I haven't heard from her since and it's been 4 months. Garry M doesn't know his products. The install guys were unprofessional and did poor work (broken windows, incorrect product, not in window frame correctly) and will damage your personal property and tell you it was like that when they got there. The project leads are not much better. The product from the factory came scratched 3X. And do not believe Garry when he says "you won't need any customer service, but if you do, contact me and we will get it taken care of". He lies. He won't call you back ever.
Our attorney suggested we send a letter to the president before we filed a breach of contract lawsuit, and we did send a letter stating all of our issues with the product and service. It was met with silence from management. I think they maybe had project manager reach out to us and tell us his hands are tied from management on what he can do to rectify all of our problems and his hands were tied from the factory. It took over a year and a half to get 9 windows and one patio door installed and all the problems fixed.
Then before they were even finished fixing the last several things, they contacted us to say WE were past due on the final payment. It took more than a year and a half to get 9 windows and 1 patio door installed, but we were past due? If you have an appt with them, cancel it. If you can still get out of a contract, do that. If you are thinking about calling Champion for a quote, don't waste your time. In fact, run. Just run as far away from Champion as you can get.
Reviewed Feb. 10, 2026
We looked up companies because we wanted to put some windows in our screen and porch, and we went with Champion Windows because of their product and price. The sales rep was very professional, knowledgeable and able to answer all my questions. The contractor was very good as well. They were respectful of my space, didn't leave a mess and finished the work on time. We got two windows and they're on two sides of the room. I wish they could be cheaper, but they're top quality. I'm sitting out here now and it's freezing outside. I turned the room into my woman cave.
Thank you for sharing your experience with us. It's wonderful to hear that our team's professionalism and the quality of our product have met your expectations. We understand that price is an important factor, and we're continually striving to provide the best balance of value and quality. We're delighted you're enjoying your newly transformed space, and we hope it provides you with comfort and enjoyment for years to come. Your feedback is truly appreciated, and we're here for any future projects you might have in mind.
Reviewed Feb. 9, 2026
We had windows installed in August of 2025. However, when we put these windows as being energy efficient on our tax, we were informed by Champion that they were not a qualified manufacturer for the Energy Star tax credit. Thus, we were unable to file them on our tax return, getting a refund. If you plan on reporting them on your text documentation, do not use Champion as they do not qualify.
We apologize for the inconvenience caused by the unexpected information regarding Energy Star qualification for tax credits. Although we're unable to modify eligible documentation, we recommend consulting a tax professional or the tax body concerned to explore potential options based on your unique purchase context. Thank you for highlighting your concerns; we are always striving to improve our products and services.
Reviewed Feb. 4, 2026
I bought Champion Windows years ago and didn't have any problems. I just purchased back in November of 2025 entry door and storm door. Big mistake. The door that was installed is by no means what the pictures looks like. The entry door has a huge square cut out with no privacy at all. I had to pay in three installments of 2149.00 each prior to have these doors installed. Again, the door installed was wrong. I was told I signed a contract and received what I had signed for. The salesmen had to have put the wrong number for the door down because there is no way I would have ordered this kind of door. They messed up my new paint job on both sides of the door. They have all of these little pieces of paper sticking in the door frame!!!!
The storm door doesn't have any "give" to it. It slams shut so hard the glass is going to break. The molding around the inside of the entry door has to be painted. They don't install finished molding. The entry door is so hard to open I have to use both hands and push with my shoulder to open the entry door. The threshold which is cheap metal has a dent in it and the caulking on the outside of the storm door at the bottom is so awful a two year old kid could have done a better job. They blame me for the wrong entry door and especially since I signed the contract. They get your money upfront for their screw ups and you are stuck holding two cheap looking doors you will have to have someone come out other than Champion to fix.
I wish I had gone to Lowe's or Home Depot to purchase my doors. Family and friends asked why I was paying out so much for two doors....I said because I want the best. Unfortunately, I got the worst. I have lost all of this money and now can't afford anything else. Please run as fast as you can away from Champion. I don't see how they manage to stay in business with how they take your money and run!!!!
Thank you for bringing your concerns to our attention. We understand how frustrating your experience has been with the installation of your entry and storm doors, and we are genuinely sorry for the issues you've faced. It's vital for us to address and resolve discrepancies related to product descriptions, installation quality, and any communication oversights.
Your experience is not indicative of the service standards we strive to uphold, and we're committed to resolving these issues to better serve our valued customers like you. Thank you for sharing your feedback.
Reviewed Feb. 2, 2026
I got 13 windows from Champion Windows. I liked their warranty, and the sales representative, Nick, was terrific. The crew that did the install spoke very broken English and it was hard to understand them, but we got by. They were very respectful and terrific as well. I thought the install would take days. Being done in December, I thought, "Oh, my. What am I gonna do?" However, the 13 windows were installed in a matter of four hours. The group worked very well together. It was just a routine.
We appreciate you sharing your positive experience! We're delighted you were happy with our warranty, Nick's service, and the installation crew. It's great the installation exceeded your expectations and was efficient, even with initial communication concerns. Your feedback confirms our teams' commitment to speed and respect. Thank you for your business; we hope to serve you again soon!
Reviewed Jan. 27, 2026
I was very pleased with Champion Windows, the workmanship and installation and the gentleman that came out and spoke to us. He was super. His presentation was very informative and he was very polite. I purchased 9 windows, including sliders and a picture window, and the company gave me a very good rate. I could not have asked for a better installer as well. He installed the nine windows in one day, and they are very high quality. We've had some very severely cold weather here lately and my heat has not been running like it used to with the old windows. I've already recommended Champion Windows.
Thank you for sharing your positive experience with Champion Windows! We're thrilled to hear that you were pleased with our team and the quality of our installation and products. We strive to offer competitive pricing while delivering exceptional craftsmanship, and it's wonderful to know that you noticed the heating improvement with your new windows. We're delighted that our representative provided you with a very informative and polite experience, and that the nine high-quality windows, including sliders and a picture window, were installed efficiently in one day. Your kind recommendations are greatly appreciated, and we look forward to the opportunity to serve you again in the future.
Reviewed Jan. 14, 2026
Champion did two picture windows and one kitchen window for me. The installation crew was top grade and I couldn't have asked for better. They knew what they were doing. Everybody had a little role to play and they did it within a short period of time. I've had other people look at the windows and they said that they did a good job.
However, I was quoted a price by the salesman for triple layered windows. He found out that you couldn't do that on certain windows and sizes, and he didn't explain that to us until after we signed the contract. But when I approached him, he did a reduction in price for us. It was also kind of hard to get a hold of the salesman when I needed to talk to him, but every now and then, he'd call us and check in.
Another thing was when the installers came out to put the windows in, they realized that the other guys had measured them wrong. The windows the installers had in their truck were not going to fit. They suggested to deconstruct the whole frame around my window and build a new one to fit the window they had. But my house was built in the mid-‘50s and I didn't want the integrity of the frame being disrupted because it was solid. So they called back to the factory with the right dimensions and it took me another three or four weeks before the new windows were made.
The cost was a little high, but not out of line. Other companies would have charged a whole lot more, but I don't think they would have had a much better product either. Others would have charged less, but their windows wouldn't have been as good. I'm satisfied and I like the product. I like the way it was installed. I'm really happy with it.
Thank you so much for sharing your feedback and your recent experience with Champion Windows and Home Exteriors. We're overjoyed to hear that our installation team delivered exceptional service, and that you are pleased with the finished product. However, we apologize for the communication issues you faced during the sales process and for the inconvenience caused by the measurement error and delays.
We aim to ensure clarity and accuracy in every phase, and your experience highlights areas where we can improve. It's reassuring to know that you still found our team and product quality recommendable, despite these challenges. Your insights are invaluable, and we'll work to address these areas and refine our services.
Thank you for recommending us to your friends, and please feel free to reach out if there’s anything more we can assist you with. We appreciate your support and look forward to serving you and your community better in the future.
Reviewed Jan. 13, 2026
We had 20-year-old windows and a couple of them had been damaged. We just replaced all of them at the same time and went with Champion Windows. They were running a special that made them comparable to other companies and they also had a lifetime warranty with the windows. We got 13 windows and the quality seems really great. Visibility and insulation are really good. The work was great. The contractors that came in and changed the windows were very friendly and very mindful of our home and made sure that our home was protected as they were doing the work. They cleaned up really well when they left. The sales rep was great, too. He was very friendly, super knowledgeable about the product and the services, and was great to work with.
We're thrilled you had a positive experience with Champion Windows! We're glad our team offered quick, friendly service during your window installation. We pride ourselves on knowledgeable sales reps and mindful contractors. Thank you for acknowledging our special offers and lifetime warranty. Your satisfaction is our priority. Contact us with any questions or future projects. Thank you for choosing Champion!
Reviewed Jan. 13, 2026
We felt like Champion's pricing was fair, and they had a good reputation as a company for their product. Their sales representative was very good. He had to leave before the end of the meeting, and then he came back again. A second Champion person came as well. He did a really good job and made us feel very comfortable. We had Champion enclose our sunroom in both windows and doors. The work quality was excellent. The installers were clean and neat. They came when they said they'd be here. They worked through the day. They did take some lunch, which they should, but they got the job done very quickly and very well.
About a week ago, we noticed some moisture on the floor inside the sunroom, which should not have been there. So, I took a picture of it. We called Champion. Within hours, they were back with us. They came out a day or two thereafter, and re-caulked some areas. We had a very rainy, moist, nasty day, and it did not reappear. So, we are very happy with their response.
Thank you for sharing your delightful experience with Champion Windows and Home Exteriors. We are thrilled to learn that our fair pricing and commitment to quality resonated with you. Your satisfaction in our process enriches our motivation and purpose. Should you require further assistance, please don't hesitate to reach out—we’re here for any of your future needs. Thank you once again for choosing Champion!
Reviewed Jan. 13, 2026
We had four windows put in. Champion's crew showed up and they were very efficient. They had two sets of guys working on the two sets of windows. They were here for around two and a half hours at the most and we're happy with the product. We already feel the difference in the temperature in the house. Champion was excellent. It was very professional from the salesperson, Trevor, to the entire crew that came out and follow-up. We'd recommend them to anybody else looking for windows.
Thank you for sharing your fantastic experience with Champion Windows! We're thrilled to hear that the timing of our special offer aligned perfectly with your needs and that you’re pleased with the efficiency and professionalism of our team. It's wonderful to know that the new windows are already making a positive difference in your home's temperature. We appreciate your strong recommendation and are here to assist if ever you need further support. Thank you for choosing Champion for your window replacement needs!
Reviewed Jan. 13, 2026
I needed some doors replaced. I was having trouble finding someone who could do both commercial doors and residential doors. I looked online, found Champion, and I was able to book an appointment right then and there for the next day. That was very attractive to me. Plus, I like the Champion reputation. The warranty is a plus too.
The communication with them was great. They emailed me, texted me and kept in touch with me on everything. The salesman was very nice and knowledgeable. Spent a lot of time with me, helping me understand what I was getting and why Champion was different. Also, the installer was great. He made sure everything was installed correctly. It looked great and he cleaned up afterwards. Couldn't even tell he had been on site. The product also looked great once they got it in. I was very pleased. The quality and warranty are worth the price. You're gonna pay a little bit more, but it's worth it in the end. I would highly recommend Champion.
Thank you for highlighting your wonderful experience with Champion Windows and Home Exteriors. We're delighted that our online booking system provided you with the convenience you were looking for and that communication from our team met your expectations. It's great to know that both our sales representative and installer went above and beyond, ensuring you received the best service and leaving longevity and quality impressions. We're pleased the doors meet your expectations and that our warranty offered peace of mind with your purchase decision. Your recommendation means a lot to us. Investing in quality home improvements adds value and satisfaction, and we're thrilled you're experiencing both. Should you need any further assistance or have additional projects, don't hesitate to reach out. Thanks again for choosing Champion!
Reviewed Jan. 5, 2026
Our windows needed to be replaced. We contacted Champion Windows of Charlotte. Within one day they sent their representative Spencer ** to our house. Spencer was excellent. He explained everything thoroughly, showed us samples, listened to and answered all of our questions and put no pressure on us. The windows were measured and the order sent in. In less than a month the windows were ready for installation.
The installing crew, Matheus and Thales, arrived on schedule and went right to work. It was clear they have worked together as they were totally in sync. It was obvious they knew exactly what they were doing. They started at 9 and had the 8 windows completely installed by 2. They then proceeded to clean up. They left our house and yard immaculate. We are very pleased with the windows. They are well made and I love how the top windows swing in so I can clean them from the inside of our house. If you need windows replaced this is the company to use!
Thank you for sharing your wonderful experience with Champion Windows of Charlotte! We're thrilled Spencer was able to provide such a comprehensive and pressure-free consultation, making the process easier for you. Our installation team, Matheus and Thales, delivered not only professional work but also ensured your home was left spotless, affirming our commitment to high-quality service and seamless customer experiences. We love that you're delighted with the new functionality and design of your windows. Your recommendation is highly valued, and whenever you need future assistance, we're here to help. Thank you for trusting us with your window replacement needs!
Reviewed Dec. 29, 2025
This company is dishonest and does bad work. They lie, and they do not stand by their warranties. My doors are brand new and they leak. They told me to buy a storm door and all this was after the first set that they installed that were the wrong size. Total nightmare.
We deeply apologize for the difficulties you've encountered with our service. It is concerning to read about the issues with the door installations, and we regret the frustration this has caused. Your experience does not reflect the standards we commit to, including honoring warranties and ensuring your satisfaction. We would appreciate the opportunity to address these concerns and find an appropriate solution.
Reviewed Dec. 27, 2025
I purchased basement windows from Champion because their price and quality are good. The people that they sent were awesome, too. They went much faster than the timeline.
Thank you for sharing your positive experience with Champion Windows and Home Exteriors! We're delighted to hear that you found our pricing competitive and the quality of our windows exceeding expectations for your basement. It's especially rewarding to know that our contractors impressed you by completing the installation efficiently and maintaining a tidy work site. Your outstanding experience is exactly what we aim for, and we truly appreciate your feedback. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you once more for choosing Champion!
Reviewed Dec. 25, 2025
With Champion, we replaced five glass block windows in our basement and garage. The quality was perfect. A gentleman came to the house, provided us with all the information, and gave us the quote. The contractors were professional and did a thorough job. It was a same-day installation. They picked up after themselves and left no mess.
Thank you for sharing your wonderful experience with Champion Windows and Home Exteriors! We are delighted to hear that you were impressed with the professionalism and quality of our work. Providing clear communication is important to us, and we're glad our sales representative made everything straightforward and transparent for you. It's terrific to hear that the installation process was thorough and that our team ensured a clean and quick completion within the promised timeframe. Your positive feedback motivates us to continue delivering exceptional service to all our customers. We appreciate your trust and look forward to assisting you with any future home improvement projects. Thank you for choosing Champion!
Reviewed Dec. 24, 2025
Champion replaced all 11 windows in one day. The quality is excellent. I went with them because they had good reviews.
We are thrilled to hear about your satisfying experience with Champion! Completing the installation of 11 windows in one day is a great showcase of our team's dedication to efficiency and quality. We're delighted you found both the installation and the product itself to be outstanding. Your recommendation means a lot to us. Should you have any more needs or questions in the future, do not hesitate to reach out. Thank you for choosing Champion!
Reviewed Dec. 24, 2025
Several years ago, my son who lives over in Ohio recommended Champion, because when they bought the house that they currently live in, they had Champion windows. His toddler threw a toy through the living room window and it was replaced. And he said, "Mom, they're good." So, I got all new windows from them as well. I also had some go bad and they've replaced those. I ordered doors, too.
I checked with somebody else on the doors and they were priced ridiculously high. I was talking to the guy that put the replacement windows in. I had a folder with the original receipts in it and I asked him what he thinks. He said the one window would have been probably at least half of what all the windows cost 10 years ago. Everything's gone up. It's ridiculous, but it is what it is. Champion is still expensive but thousands of dollars more reasonable.
I was very uneasy when I got the first initial windows. I actually had my son come over and be with me. But after that, I felt comfortable just having them come. The guy who did my replacement windows got the numbers off the old windows. When the new ones finally came, he just put them all in. He came back and measured the doors to make sure what the doors that I needed were going to be. I'm really enjoying the doors. Also, my neighbor hadn't come to take down the drapes and had overslept, and one of the guys from Champion who came in said it was absolutely no problem. He just took the drapes down to put my sliding door in. It was also a really cold day and he goes, "We're gonna make this as quickly as possible." The guys who came really knew what they were doing. They were awesome. All in all, it was painless with Champion. They are reliable.
Thank you for taking the time to share your exceptional experience with us. We're delighted to hear that you found our pricing more reasonable compared to others and that the installation was handled smoothly, even under challenging conditions. It's rewarding to know that our team left a strong positive impression with their efficiency and expertise. Your confidence in the quality of our products and recommendations to friends and family mean a lot to us. Should you need further assistance in the future, please feel free to reach out. Thank you for choosing Champion—a flawless experience for valued customers like you is what we strive for!
Reviewed Dec. 24, 2025
We had three different companies come out to do a bid and Champion had the most reasonable price. The salesman was also willing to not play games, which I appreciated. We went with four double-hung windows and two sliders. They originally said 6 to 10 weeks, but that was fine. We wanted to wait until it was cold out because my wife's allergic to bees. We wanted the bees gone before we did the install, so it actually worked out well.
Initially, the installation went very well. The crew is very courteous, kept the house clean, and did an excellent job. After the install, about a month later, we had a window that cracked, so I have a service ticket in to have that repaired. Then we do have one window that we're getting ice buildup on and we're feeling some air around it, so we have a service call to take care of those two issues.
I would tell others to consider Champion and include them in making a decision. I've been happy with everyone I talked to, but the lady on the service desk was the first one I dealt with Champion that I was not impressed with. I called in to report the double-hung window with the ice buildup on it, and I felt like I was interrupting her. She had other things she wanted to do rather than handle what I was having an issue with. I was getting short answers, like when you try to talk to someone and they give you a one-word answer.
Thank you for providing such detailed feedback about your experience with Champion Windows. We're pleased to hear that our offer and sales pitch met your expectations and that the initial installation went smoothly, accommodating the timelines most convenient for your family's needs. We genuinely apologize for the cracked window and drafts you’re experiencing recently and appreciate your patience as we address these issues. In situations like these, prompt service is important, and we will do our best to ensure a satisfactory resolution. Your recommendation means a lot to us despite the challenges, and rest assured we are dedicated to improving every facet of our service. If there's anything more we can do to assist, please feel free to reach out.
Champion Windows and Home Exteriors Company Information
- Company Name:
- Champion Windows & Home Exteriors
- Company Type:
- Private
- Year Founded:
- 1953
- Address:
- 12121 Champion Way
- City:
- Cincinnati
- State/Province:
- OH
- Postal Code:
- 45241
- Country:
- United States
- Website:
- www.championwindow.com
