Champion Windows and Home Exteriors Reviews

When a homeowner deals with any company there is always a level of worry. We were very impressed with Champion's quality and the price was acceptable for our replacement sunroom. So after we ordered we waited a fairly short time for our components to be manufactured. Once they were ready we were scheduled for the install.

There are 26 windows in my house, all Champion. One of them had a leak between the glass, and the window was cloudy. The technician came, recorded the barcode and also repaired a damaged screen. The new window arrived in a timely fashion, was installed and cleaned carefully. I paid the trip charge; the replacement window was free. Everything was done precisely and competently. I highly recommend Champion windows and their technicians.

From beginning to completion this process was easy and efficient. The initial consultation was informative and no pressure. After purchase there was frequent updates on the status of our order and installation for 17 windows only took 3 hours. The final product looks amazing and truly transformed our entire home's appearance. Our home already feels cooler and outside sounds are diminished. We are very excited to see what our electric bills look like moving forward. Thank you so much for the wonderful service!

I contacted Andersen Windows before and they came out, and it was almost $50,000. I had a little manufactured home. I'm retired and I can't afford that. Then I got the flyer from Champion so I gave them a call and they came out. The price was really good and half of Andersen. It's the same window. Had I never gotten the flyer, I would've never known about Champion Windows. I'd never even heard of them.

Champion's been around a long time so you can trust them. You know they're not gonna be here today and gone tomorrow. They have got stability there. I also liked the appearance of our salesperson that was here. His name was Josh, and he knew the product in and out. He was very informative. There are so many different window places out today and you get confused. But with Champion, they come right to you. They bring a sample of the product, so you know what you're getting. I cannot stand people who are aggressive, especially in my home. I wanna make my own decision. But Champion was not like that. They were not pushy. There were other people that we could have called, but we chose Champion. Their reputation is the number one thing. They're not the lowest price, but they're good quality and that's what we were looking for.

We had Champion build us a sunroom. It was done very well. They customer service is horrible - it takes years, and I do mean years, to get any warranty work done. Although the work is done well. As much as we love our sunroom, we know wish we'd gone with a company that is so behind that won't even schedule work as apparently their calendar doesn't go that far out.

Purchased a Sunroom from Champion about 2 years ago at a cost of nearly $54,000. There is supposed to be a 15-year warranty. We've had some service calls that were handled to our satisfaction. Currently, the sunroom's slab has started to sink. We can't operate the sunroom door and one of the windows. The sinking foundation is pulling the sunroom away from the exterior wall of the house. This is going to create a problem when the rainy season starts up.

Very knowledgeable salesman and explained all of our options, the men who put in the deck doors were very knowledgeable and professional. Would highly recommend Champion.

Two exterior doors installed in three hours: leveled, new trim, caulk, clean work area when finished. Installers were courteous and professional.

Thorough representative, with professional presentation and value aspects emphasized.

Good service, explanation of window quality (what I wanted), & installation of large patio enclosure. I had a tiny leak in one section and service was quick the very next week. Ticket is kept open so when it rains I can verify it doesn’t leak. I would use them again.

I was a return Champion customer. I got windows this time. Their sales representative was perfectly fine. The installers did a good job, and they cleaned up after themselves. I appreciate the experience. Champion will get a 5-star from me all the way around.

Awesome experience with Russell! Looking forward to getting our new windows.

Very patient. Easy to follow. Clab ** demo was excellent. Very knowledgeable. I felt as though I could trust both he and Steel. Excellent service.

Very pleased. John ** was very professional. He explained everything to me. He helped me get the right windows. I would recommend him to help anybody that needs help purchasing windows. He was a big help.

Within months of install, all casement window cranks and hinges failed or ceased to operate. Despite numerous calls and email exchanges with multiple layers of Champion "customer care" people, it took from June 2025 to September 2026 for repairs to be completed. We were warned to not attempt to operate the windows until completion of repairs, so we could not open our windows for 16+ months. Within 72 hours of repair, another casement window cracked. Upon calling "Jasmine" at ** we were told it would be 90-180 days for a "Call-Back", and she refused to give me the phone number for "Theresa" my rep.

Poor job execution! … Window not completed as per contract and price. Bay window was left unfinished inside and outside of the house. It took them over Six Months (Oct 2025 to April 2026) to sent an installer to finished the 2nd part of the project.. Up to today outside STIIL not completed as HOA specifications! Inside, another nightmare. We have to complete sealed, insulated the area since they left spaces as big for rodents to crawl. We finished the inside OUT of pocket. TODAY.. they said it’s not their FAULT since they used outside contractors and has being to long… Such a poor job! I have never seeing as a big company like Champion Windows of Denver with such poor management expectations of their employees and contractors! A double sliding door was removed to install the window. Pictures of the outside. I will never RECOMMEND anyone to use their service! Butch

I was very pleased and impressed with John **'s presentation. He is very knowledgeable as it pertains to windows. I am impressed with Champion's windows and even though I am only able to do 7 windows to start, I intend to eventually do the entire house. I am very impressed with the replacement policy and warranty.

We are very pleased with our new windows, had a very small problem but this was addressed right away and fixed the problem in timely manner

Just a year after installation of these substandard replacement windows, one has gone cloudy between the panes. They do not answer the phone and the service website never loads. Obviously they don't give a damn about their customers once they sold their cheap plastic windows.

Jim was absolutely fantastic to work with. He answered all of our questions and even put up with our animals.

Great experience. Friendly front desk and staff. The work done was accomplished in a timely manner.

Champion came out to my house, diagnosed the issues and explained the benefits of choosing them. The two gentleman that came knew their business and were extremely helpful to my wife and I. It was highly informative and there was zero pressure exerted during the sales portion. Just informative and helpful.

Very professional and did an excellent job with how the product works and the benefits.

Updated on 09/25/2026: They were trying to do a service charge and said the warranty would not cover it. Then I get a response on September 11 that I would get a call from somebody in 24 to 48 hours to discuss how they could help. It has been 10 days and nobody has given me a call. Talk about the best customer service ever. Talk about the worst. I will never choose one Champion Windows for any of my windows again.

The windows are not only nice, they are strong and easy to handle and clean. The 2 gentlemen that put the windows in for me were amazing. We had great conversation and they were very helpful with their advice. Very pleased with our windows.

Deb ** was phenomenal! Highly recommend. She was so knowledgeable and helpful.

Pros: Everyone I dealt with was nice. Scheduling/communication was fine. Cons: This is the third house that I have had windows installed. The first two times I used Pella and sincerely regret not using them again. Around each window is a plastic strip that is caulked into place. The vertical plastic strip is 1 inch away from the top and so that one inch gap is all caulk. It looks terrible.

We have windows that are all wood, and they said they would match our other windows. We agreed that the main part of the window would be white and that was gonna be fine, but then they just put caulking around the outside of it and caulked on the finished wood of the frame of the window. The people are real friendly, so they get one star. Lots of confusion between the salesman and the people coming out to put the windows in and the main office. Would not recommend anybody getting windows put into a house like this! For the price they quoted in the job they did is not even comparable. Terrible job!

Extremely disappointing experience with Champion Windows. I’ve spent tens of thousands of dollars with Champion, including about $10,000 on windows that were later found to have been improperly installed. A subsequent representative identified holes in the flashing around my siding that allowed water intrusion, which I ultimately had to repair myself. Despite that experience, I decided to purchase another approximately $10,000 in windows because I liked the product and initially trusted the company. That trust quickly disappeared. After confirming a 12–4 p.m. appointment for someone to measure the windows, a representative showed up at approximately 7:30 a.m., repeatedly ringing my Ring doorbell and knocking until I woke up. When I questioned why he was there hours before the scheduled appointment, his response was argumentative rather than professional.

I called for a repair of my Champion front door in May 2024 and was charged a $119.00 trip fee. The gasket around the window in the door was squeezing out. The service tech trimmed off the gasket that was showing. I was concerned the rest of the gasket would continue to squeeze out. The tech wrote on the service ticket that if that continued and they needed to come back, the repair would be an ongoing service so return trip fee would be waived. A small portion of the gasket is showing again so I called for service on August 18, 2026. I was told there would be a $250. trip fee.

I was excited to get my entire home wrapped in siding, new doors and all new windows to the tune of 57k in 2020. It looked great then this past winter of 2025 i noticed gaps in my siding. I find out from champion when I called Monica, that it was not installed properly by their installers. I was promised they would come fix it. Well I'm still waiting to this day August 13, 2026. I have called and emailed several times at first it seemed they were concerned with my issues having spent so much on their products but now no responses. So their life-time warranty is a total joke! Disappointed and angry former customer. TJ **

I'm happy with the product. But I had two handles that were loose when they were installed. It appears they were stripped out at the factory. The customer service at Champion Windows was all good when I purchased the product and had it installed. But the service after the product has been installed seems to be lagging.

I called Champion after viewing an ad for buy 2 windows, get 2 free. It was false advertising! The estimate, if you want to call it that, was very basic only providing the final price. There was no itemizing like a normal estimate. The sales pitch is high pressure, they have what is called a yes program-if you decide on that day, you get supposedly $2000 discount on an already inflated price. For only 5 windows and a sliding glass door, it was $15, 917. I got the same thing for $9000 at Window World.

Lifetime guarantee?? I had Champion install 3 windows several years ago. Two years later, one failed. They came and replaced it and charged a $75 fee. A couple more years, and another one failed. Same deal as the first window. Now the third one has failed and they want to charge $250 to replace it. It isn't broken. The seal failed, just like all of the other windows they installed. Over the last 25 years, I have installed windows myself from Home Depot and Lowe's, and none of them ever failed. Obviously Champion windows are sub-standard and their "guarantee" is bogus. There is a reason why they're not BBB accredited...They are thieves!

Champion called me to explain their delay and sent a technician Wednesday, July 29. The technician was very thorough and professional. He took a lot of time to explain how he assessed the situation and what he was looking for. Kudos to Alan ** (the technician) for his expertise and exceptional customer service. They are ordering what is needed to fix the problem.

We had a screened in porch installed by Champion back in 2021. They were extremely slow and I had to continuously reach out for updates. In 2022 we had an issue with the door. They came and “fixed” it, or so we thought. Fast forward to today. We are having the same issue with the door. They tell me $130 to come out and it’s written in the contract. That’s fine, but this is the same problem from 2022. So clearly this is an ongoing issue with your door. Too bad, pay the $130 and we’ll come take a look. Nothing more than half-a$$ed work and an upfront money grab.

Have one window that is cloudy in between the glass. This is the 2nd window installed for the same reason. When I called the local dealer that installed them, they wanted to charge me just to come and look at them, even though I sent them pictures. So much for life-time-warranty. I haven't seen any Champion trucks in this area for several years, so I presume they are banned from this area. My dealer is out of Knoxville, Tn. I would strongly recommend another window co. David

We love our sunroom from Champion. We’ve had it for a month now. The only thing we thought might not be right was that it was sunny out there one day, and it got up to 78 in the room. When they first came and did the little spiel with the heat lamp, they said, you don't feel the heat on it. So I thought they might have installed the wrong glass. But the rep said, “No, we only install one glass. That's all we do across the board.” It just must have been hot that day, where the sun was beating in, because you could feel the heat come through, not like that day that they had the heat lamp. But, that was my only issue that I might have had. The installation went great. They did what they said they'd do and when they said they’d do it. It just took a while for everything to come in. It took about a week.

We used Champion siding for our siding project. The material and crew were very good. Recently, we lost a piece of fascia on the highest part of the roof. We called Champion and spoke with Candace to have someone come out and repair. She asked for pictures which we sent. She said it would take 1-3 weeks to schedule an appointment. That was May 5th. She called back on May 19th to schedule an appointment for June 25th. Cameron came out as scheduled with siding, not fascia and had to turn back. Haven't had any follow-up since then. Seems like a waste of money for the company and a waste of time for us. Please make this right. Maybe a new scheduler would be the answer. Someone who knows siding from fascia.