Champion Windows and Home Exteriors Reviews

We used Champion siding for our siding project. The material and crew were very good. Recently, we lost a piece of fascia on the highest part of the roof. We called Champion and spoke with Candace to have someone come out and repair. She asked for pictures which we sent. She said it would take 1-3 weeks to schedule an appointment. That was May 5th. She called back on May 19th to schedule an appointment for June 25th. Cameron came out as scheduled with siding, not fascia and had to turn back. Haven't had any follow-up since then. Seems like a waste of money for the company and a waste of time for us. Please make this right. Maybe a new scheduler would be the answer. Someone who knows siding from fascia.

We changed every window in the house and the quality of the Champion windows is fine. They’re very strong windows. I'm very pleased with Champion. If I have any problems, they’d still come and fix the windows.

Champion was middle on how much it would cost. Their rep gave out a good presentation. He knew his stuff. He actually even showed us a demonstration on the heat and everything on how it keeps the heat and the cool out. We went with three windows. They told me the installation would take about two hours and it took about an hour and a half. I was happy with it. As far as quality, I could tell a difference. In an emergency, we got a big picture window from the people that we went to first, Window World, and we could tell the difference between those windows and Champion's windows. Their windows look a lot better. It keeps out more of the heat, too.

We purchased our windows last Fall and were assured that we would be able to use the Residential Energy Credit and the windows met all of the Federal Energy Standards. While preparing our tax return I needed Champion's OM ID. When I called Champion they stated that they did not have an OM ID because their windows do not meet the Federal Energy Standards. I attempted to reach resolution, was referred to the District Manager and never received a call back. I will never buy another window from Champion.

I will not recommend Champion Windows in the future. We replaced all windows in our house about 15 years ago, also having a large bay in the living room and garden window in the kitchen. We have had the garden window (large section) replaced due to crack, small have of a double hung replaced (we picked it up due to service charge) and now are dealing with a crack in the large section of our bay window. It first cracked in December with the first deep freeze and gradually moved up the glass. Champion came out in mid Dec. to measure the glass. The representative told us he needed to collect $130 service charge. We did not. When we called to find out about the window they told us they wouldn't make the window until we paid the $130.

** PLEASE LEAVE ME ALONE!!! Stop sending me junk mail. I got new windows 10 years ago!!

We purchased kitchen windows long before Covid and was guaranteed of a lifetime warranty... At the outset of Covid, we noticed some of the window panes were glazing over. Clearly, the seals were broken. We called Champion and were told that no service calls were being made due to Covid. Well, we attempted to reach Champion over a period of 2 years. My husband and I both left countless messages, and nobody to this day has called us back or honored their guarantee. I would NEVER refer them to anyone ever. I will spend a little more and go with Andersen Windows all day.

One of the worst companies I have dealt with. We needed some work done on an existing champion sun room due to an accident. We paid them 130$ for a estimate to repair damages. Not only did they not follow up after they came out, they told us they would not repair or replace the sun room. We have every intention of paying for the repairs and waiting for the work to be done. We just need to know how much it would cost. This is by far some of the worst customer service I have ever had.

Windows are nice. Screens are flimsy and the “lifetime warranty” for the screens can only be used with a $130 service fee and won’t replace entire screen if the wind blew them away. I was quoted $81 per screen.

I would never recommend Champion! They have ruined my windows. After they were installed and I let the company know of my dissatisfaction, they sent someone out to help. The employee came out and was very rude and let me know he would follow up with a solution. I never heard back from them. They make empty promises to make the sale.

DO NOT LET THEM INTO YOUR HOME. The Champion Salesperson, Gerry **, RECORDED our WHOLE conversation on his laptop that he was showing us the product presentation from WITHOUT telling us he was recording and WITHOUT our consent!!!! This is a violation of our privacy in our home! Even when he step away to get material from his car, when my husband and I thought we were "alone". My husband and I were talking about private things including information about our kids, etc.. We feel SO personal VIOLATED. My husband confronted him, he claimed he deleted it... We called multiple times to talk with manager or corporate. We left message. No one was available to talk to us. We currently are waiting for some type response back.

We had all our windows completely replaced and installed and were happy with the services. We are in their local area here in Indiana. But! If you get doors through Champion be prepared to not get the same experience. We had a salesperson out (Jason) to get a quote and offer us a deal for exterior doors and storm doors back in Nov.2025 signed the sales contract to get the project started...our doors were finally completely installed April 21, 2026. The measurements were incorrect and the install was much later than timing provided.

We had two companies give estimates for our three windows that needed replacing. Champion's total estimate was much lower than the first company, so we went with them. We were given a cost sheet that broke down the window delivery time and the payments that were due with each step. A week after signing the contract, I called the number that our sales rep gave us and asked for an itemized receipt. I was told our sales rep would call back and he did, and when I asked for the itemized receipt, he indicated he would provide that by the end of the day.

Wrong sized windows showed up for install day. Took the day off from work, rearranged my house, displaced my wife and pets to clear the work space. Original product that was ordered was found to not fit as quoted/offered by salesman. Another option was provided—and that product that arrived was the incorrect size. And the other door/storm door that arrived did not fit either. What is going on here? Unacceptable —-this is what I am playing 18k for?

Don't purchase Champion windows. They won't give you an upfront price on anything. They will play a game lasting at least an hour where they try to guess how much money they can get out of you by continually asking how much YOU think they cost and how much YOU would be willing to pay. Think car shopping, only at least there you know a starting price. Our initial "estimate" was over 60 thousand dollars but after an hour of game playing and "salesmanship" it mysteriously came down to 27,000. They hammer in that, "If you have any problems at all just call.

I would not recommend Champion. I ordered a simple (and VERY expensive) back door from them, and six months later I finally have it. The initial order was in August. In early November, they came to install the door. The shade within the window panel was broken and crooked. They took pictures and said they would get another one ordered for us. I waited several weeks and after several voicemails, I found out the door was never order. They sent someone back to our house to reevaluate the door. He said he would get it ordered and it would be another 6 weeks or so... Again, I waited several weeks with no communication. Left voicemails several times again and finally got through to someone who said the door was still not ordered! Waited for over another month and finally got a new glass panel installed. The only time you will hear from this company is when the bill is due.

I evaluated three different companies, and Champion had the best value. The overall quality of the work they did was wonderful. We're very happy with it. We worked with a very good sales rep and the contractors were excellent.

Super upset with this company, 1 make sure you record the salesman because once you sign the contract is all done and things were not the way were discussed. Also I am filing my taxes and the company doesn’t have a manufacturing number that the IRS is requiring so I can’t filed this big expense in my taxes. Do NOT buy from them.

I liked the sales guy from Champion Windows. We went with eight windows for the whole house. The windows took a day to get installed, and the doors took another day. Overall, the process and the quality of the products were good. The windows are sturdy and open nicely. One is a slider, and the rest are double-hung.

It’s been a year. Still waiting for windows that are under warranty to be replaced. They keep telling us that the windows are on order. We finally got a date to replace them, but Champion Windows literally canceled that morning saying they were all sent 1/4” off from the standard size. Now I’m pretty sure they have no intention of fulfilling their obligation to replace the windows. The way they are going about trying to avoid this is pretty amateurish and ridiculous. Buyers beware.

I had siding done on my whole exterior, and the pricing was good as well as the quality of the work. But the lifetime warranty that covers anything, including labor, sold it to me. The team was very good overall, and everyone I dealt with was super friendly and knowledgeable. Champion delivered the materials on Monday, then the installers worked full days on Tuesday and Wednesday and finished a little over half a day on Thursday. It was just two guys. One handled removing the lights and fixtures, and then both of them worked on tearing off the part of one end. While one continued removing the old siding, the other was already installing the new one. He could barely tear it off as fast as the other guy was putting it on.

We had our windows done by Champion as an upgrade to our patio with the ceiling, the window wall, and the sliding door. It was very expensive but the quality is excellent. We're really happy with how the room turned out. Champion's sales rep was really good. The installers were great. They did a very good job.

When Jeff came out here to explain it all, I liked the looks of it. He was very nice. He explained everything and went over the financing. He was very thorough. I like the quality of the products that Champion used. They put a patio door in, a doggie door and a bunch of windows. The installers were really good, too. The only problem that I had was that the seals around the windows themselves weren't down all the way like it should be. That was a factory issue. But the guy who installed it was swell. He was very professional and did a great job. When there was a slit in one of the screens, I let Corey know about it, and they came out here within next day and replaced it. Everybody was great. It was a great experience once they actually got out here. It took some time. They were so backlogged. But it was worth the wait.

I spoke to a customer service representative. I originally was going to go with Champion Windows, but they told me in the beginning that what I wanted done on my home could not be done. But when I called back a second time, someone was just very kind and courteous to explain to me, "Yes, you absolutely can do that." And they just reaffirmed my wife and me and told us the steps that we'd have to take. That's what kept us locked in with Champion Windows, going all the way through. The sales rep we worked with was personal, respectful, and engaging the whole time that we interacted with him.

It turned out the Champion Windows and Home Exteriors salesman and I had worked for the same place, so I knew his family. So, I felt reassured that I was getting the best deal I could. I didn't feel any type of arm twisting. He did it with no pressure. The installation was also an easy experience. The tech came in, did the job and told me what he would do. It was a very good experience. The windows look good.

Champion Windows and Home Exteriors was a good company to work with. I have seen that Champion was a local company and has been around for a while, so I gave them a shot. The rep was outgoing, friendly, knowledgeable about what his product was, he was selling. We got along good. I inspected the window. It seemed okay since they were local and their factory was in Cincinnati. I thought the lead time would be less, which it was.

Champion was referred to me by my family member. I got windows from them and they're of good quality. I did ask a question before the installers came, and their rep responded promptly. The installers were great.

Champion Windows and Home Exteriors finished a sunroom and they're replacing the patio screens with windows. Champion's marketing and sales efforts has some good people, and that helps, but their real strength is their installation crews. They have customer service that's not very customer service-oriented, and that's a weak point. Responding is not something they think of. It's not as high on their list as the installation teams are. The only thing that is an issue for them is they don't always have everything they need, so the installations are sometimes delayed because there wasn't sufficient planning. But the outcome of all of it is that Champion has a good product. That's my experience with the sunroom. And it looks like it's heading that way for the other room as well, so I feel confident about that.

My experience was good all the way through the sales. The installation was good too. The crew that was out there did a professional job.

We had the sunroom done by Champion. I like the quality of their product. Also, they had a good history of good customer service and customer satisfaction. It took two days from the time we signed the contract to the complete installation. I've used it a lot. I've had comments about it from my family when they came over, and also the guy who cuts the grass.

I've seen advertisements for Champion Windows and Home Exteriors. They used to have a building that was along the interstate, and you could see it easily from the interstate when you passed by. Champion projected that it might take a bit longer than what it did to get the windows in. We were able to arrange an installation that I thought would take two days, but they got it done in half a day. I was pleased about that. It was two crews out, and they knocked it out fast.

We live in a condo. We were made to remodel our three-season room. We spoke with a couple who are friends of ours who had just had a three-season room put in by Champion. I went to their house. I looked at the quality and I looked at what they had and that convinced me to go with Champion. My experience with Chapion's rep was good. It was done sooner than they anticipated. Initially, they told us that it would be March. Then they said it would be in January and then ended up putting it in in December. The young man who did it, he finished up on Christmas Eve, about 7 o'clock. And that was his choice. He didn't run into any problems. But he was going on vacation after Christmas. He said, “I wanna get it done.” I was very pleased.

Feb 10, 2026 Follow up. Got two text messages from Marie and she informed me that "the team is aware of our unhappiness and someone named Erin will contact me". We got a VM from Erin who asked us to contact her. Unless they plan on giving us back money for our troubles and the 12 days we had to take vacation time from work to deal with this, there is nothing they will be able to do for us. Reviews are the only way we can warn others against using this company.

We looked up companies because we wanted to put some windows in our screen and porch, and we went with Champion Windows because of their product and price. The sales rep was very professional, knowledgeable and able to answer all my questions. The contractor was very good as well. They were respectful of my space, didn't leave a mess and finished the work on time. We got two windows and they're on two sides of the room. I wish they could be cheaper, but they're top quality. I'm sitting out here now and it's freezing outside. I turned the room into my woman cave.

We had windows installed in August of 2025. However, when we put these windows as being energy efficient on our tax, we were informed by Champion that they were not a qualified manufacturer for the Energy Star tax credit. Thus, we were unable to file them on our tax return, getting a refund. If you plan on reporting them on your text documentation, do not use Champion as they do not qualify.

I bought Champion Windows years ago and didn't have any problems. I just purchased back in November of 2025 entry door and storm door. Big mistake. The door that was installed is by no means what the pictures looks like. The entry door has a huge square cut out with no privacy at all. I had to pay in three installments of 2149.00 each prior to have these doors installed. Again, the door installed was wrong. I was told I signed a contract and received what I had signed for. The salesmen had to have put the wrong number for the door down because there is no way I would have ordered this kind of door. They messed up my new paint job on both sides of the door. They have all of these little pieces of paper sticking in the door frame!!!!

I got 13 windows from Champion Windows. I liked their warranty, and the sales representative, Nick, was terrific. The crew that did the install spoke very broken English and it was hard to understand them, but we got by. They were very respectful and terrific as well. I thought the install would take days. Being done in December, I thought, "Oh, my. What am I gonna do?" However, the 13 windows were installed in a matter of four hours. The group worked very well together. It was just a routine.

I was very pleased with Champion Windows, the workmanship and installation and the gentleman that came out and spoke to us. He was super. His presentation was very informative and he was very polite. I purchased 9 windows, including sliders and a picture window, and the company gave me a very good rate. I could not have asked for a better installer as well. He installed the nine windows in one day, and they are very high quality. We've had some very severely cold weather here lately and my heat has not been running like it used to with the old windows. I've already recommended Champion Windows.

Champion did two picture windows and one kitchen window for me. The installation crew was top grade and I couldn't have asked for better. They knew what they were doing. Everybody had a little role to play and they did it within a short period of time. I've had other people look at the windows and they said that they did a good job.

We had 20-year-old windows and a couple of them had been damaged. We just replaced all of them at the same time and went with Champion Windows. They were running a special that made them comparable to other companies and they also had a lifetime warranty with the windows. We got 13 windows and the quality seems really great. Visibility and insulation are really good. The work was great. The contractors that came in and changed the windows were very friendly and very mindful of our home and made sure that our home was protected as they were doing the work. They cleaned up really well when they left. The sales rep was great, too. He was very friendly, super knowledgeable about the product and the services, and was great to work with.