Champion Windows and Home Exteriors
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About Champion Windows and Home Exteriors
Champion Windows and Home Exteriors is a home improvement company that specializes in custom-built windows, doors, siding and sunroom additions. All its products are backed by a limited lifetime warranty that covers necessary repairs, parts and labor. You can see Champion’s products at showrooms across the country and schedule a free quote online.
Pros & Cons
- Good quality
- Several U.S. locations
- Highly customizable
- Can be expensive
- Pricing available only with a quote
Champion offers customized home improvement items with no middleman or third parties. It can be pricey, but it could be good if you’re looking for custom-built window replacements, siding or sunroom additions.
Top Champion Windows and Home Exteriors Reviews
Champion was awesome. I had them install sliding glass doors and the quality is amazing. They did a really nice job. The installers were really good. They came in, they did their ...Read full review
I'm satisfied with the work that Champion Windows did… We had them help us with the sunroom. The quality is very high. I got what I paid for with the package and how I got everyth...Read full review
What is Champion?
Champion is a home improvement company that offers replacement windows, stain-resistant siding, sunroom additions and custom doors. All its products are built in the U.S. and backed by a limited lifetime warranty. It offers some high-efficiency window options and uses a high-quality sealant for its installations to ensure proper window insulation. Champion also builds sunrooms in a variety of sizes and works with you to design a layout that suits your home.
Champion includes installation in your free quote. It outlines a six-step installation process on its website:
- Greet and process
- Prepare the area
- Prepare and clean opening
- Insulate and seal frame
- Clean up
- Verify work
Champion also offers cold-weather installation, which minimizes energy loss and drafts.
Although Champion doesn’t offer prices online or over the phone, you can get a free quote and consultation by filling out a form on its website. Because it cuts out the middleman, it offers prices slightly lower than you might expect — but it still might be expensive. Your free quote includes installation, so you won’t be hit with any installation fees. Champion also offers a YES (Your Exclusive Savings) Program, which provides discounted services.
What states does Champion Windows and Home Exteriors operate in?
Champion Windows and Home Exteriors operates in 25 states, including:
- New Mexico
- North Carolina
- South Carolina
Who owns Champion?
Great Day Improvements, LLC. has owned Champion since 2021.
How much is a Champion sunroom?
A typical Champion sunroom addition costs anywhere from $8,000 to $45,000; you can get a free quote for a new sunroom.
What are Champion’s windows made of?
Champion’s windows are made of pure vinyl.
What types of windows does Champion sell?
Champion sells a variety of windows, from bay windows to basement hoppers.
Is Champion any good?
Champion offers high-quality replacement windows, siding, sunrooms and more. Because it works with you directly to handle design, manufacturing and installation, Champion is worth looking into if you want a full-service home improvement company with customizable options.
Champion Windows and Home Exteriors Reviews
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The rep was very knowledgeable, friendly and had a great sense of humor. It was a very pleasant experience when she came to my home. The guys showed up early for the installation and were in and out in no time. They were very steady, consistent and didn't play around. They came in at 8 o'clock that morning and were finished at 1 o'clock.
The first thing that everybody that comes to the house notice is that we got new windows. You don't even have to say anything and I didn't realize how much it makes the house look brighter. I'm thrilled that I got the windows because I procrastinated for about a year on doing that. I didn't do all the windows but I'm gonna come back and do the front of the house and finish it. I had a couple other windows installers come out but Champion stood out. The reps didn't try to pressure me and just gave me the facts and showed me the window display or the type of window they were going to put in my house. So, the whole experience was pleasant. I'm glad I went with Champion. I am concerned about the cost but what got me was the 18-month no finance charge. So, I like that part about it.
Thank you for this review, John. We're happy to hear we stood out among the competition and that you plan on using us for the rest of your home's windows in the future. We can't wait to work with you again.
Champion is wonderful. They're a great bunch of people to deal with. They called us and kept us informed of when the windows were being manufactured, when the windows got to Lexington in the warehouse and when they were gonna be out here to install them. The gentleman that was on the phone said, "We'll pull in your driveway at 11:36 AM." I looked up at around 11:36, and he was backing his truck in the driveway. They're efficient.
The windows are the best you can buy. It's 100% improvement in our home. The first eight windows we put in was in June 1st of last year. Within five hours of having the windows put in, we could tell a change in the house, how much more livable it was, that was why we went with the second set of windows. There were two different salesmen and were both above and beyond. They did exactly what they were supposed to do. After that, they had another gentleman come out and double check the measurements before they built the windows. The first team that put the windows was the team that put the second set of windows. They did an excellent job. However, I keep getting flyers through the mail that I can buy windows and get two for free. I spent $21,000 in windows and they still wanna sell me windows. It must be a duplicate thing.
Thanks so much for this great review, John. We really appreciate you taking the time to share your experience. And, we'll pass along the note on mail.
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Champion Windows did an awesome job. I like their unconditional lifetime warranty. I had all the windows in my house replaced except for my garage windows and two of my kitchen windows. It's 14 windows total. The installation was great. I had one window in the house that was the right measurements. It was supposed to be a three-pane instead of a two-pane, but they only had a two-pane window with them. But after talking to my representative, Christian, he called the installation supervisor. They decided they didn't want to leave my house looking off-kilter with an old window in there. They went ahead and put it in and they're manufacturing a brand new three-pane window. They will come out there and replace it at no charge. They were very professional in the way they handled everything. I would have liked to spend a lot less money on it, but you get what you pay for.
Christian was a super dude. He had to be extremely patient with me because at one point in the whole process, I got rude with him. He was able to pull it back in and still managed to make the sale. If it wouldn't have been for Christian, I probably wouldn't have ever bought the windows. But he's awesome at what he does. After he made the sale, he could have just dropped it at that. He did what he what he was paid to do, but he still continues to check on me and make sure everything's good.
The new windows seem to be fabulous. The main reason we were doing this was because of the draft value that we had in the house. Even though it seemed like the house was supposed to be at this temperature, it always seemed kind of drafty. That's gone completely away. I also had to turn the air conditioner down about two days later to make sure it still works ‘cause I never even heard the air conditioner come on. The windows do what they said they're gonna do.
Thanks very much for taking the time to leave a review, John.
I bought three windows from Champion. I had a large picture window, and I changed it from one large window to two windows. I added another window in the living room, and then a bathroom window. They measured two times. When the tech team got out here, the windows didn't fit. I said, “I'm paying too much for windows for them not to fit the size.” He was very gracious. He said, "Sometimes they don't look at whatever the molding is and take that into consideration." He called and after he called, they said, “No problem. We will reorder the windows.” He said, “We will leave these here. Unfortunately, I'm not gonna cover up the front, or make it look pretty. But we'll be back as soon as possible.” I was very impressed with that.
I really like the windows in the living room. They are great as far as the look from them. The other thing is, because I live in Indiana, I've been checking to find out if it's cold inside of the window. Because that was one of the major factors that I really wanted. Because it had been cold in those windows. I have found that those windows have really held up. It does not feel cold on the window at all.
My only complaint is that I don't see or hear about Champion being earth-friendly. As they were cleaning up the site, he asked me about my windows to take. I said, “What do you all do with them? Do you recycle them?” He said, “We just throw them away.” I really want to do business with companies that are also trying to save the world. I don't feel like I can do business with them if they don’t do anything to help save the world. But the experience was great. Because I was really shocked that they will reorder the windows and remake the windows. But the ecological part of it is more of a sticking point for me.
Thanks very much for taking the time to leave us this review, Pam. We're glad we were able to correct the initial problem and meet your expectations for customer service. As far as being earth-friendly, our own windows are all Energy-Star certified and meet the highest standards for energy efficiency. Windows can be difficult to recycle for a variety of reasons - lead paint in older window frames, low-e glass coatings and tints in newer ones along with different melting temperatures from other recyclable glass, etc. But, we are always looking for ways to reduce waste and be more earth-friendly and we appreciate you sharing this as an important part of your purchase decisions.
It was a few years ago when I got the first Champion Windows. I had a little wall put in, and it was starting to leak. So, I went to the state fair, and I compared the products against a few other companies, and I liked the way Champion had it set up. The initial installation went great. The installation day went smoothly and that morning, the installers were supposed to come out at a certain time. So, I thought I’d give myself plenty of time to get the old wall torn out. I almost got it all torn out. I didn't have the top piece and the lower piece taken out yet. They came in and said, “Oh, don't worry about that. We'll get that for you.” They finished taking the upper piece and the lower piece out. The quality of work they did was good. I liked what they did.
I had a window that was kinda leaky. I called them out and the first person came out, took a couple of screws out, and then he left. So, I called and said, “Does that guy come back out?” They said, “I don't know who that was.” So, they sent another person out, and he didn't know who that person was that just came out to take a couple of screws out. Another person came out and measured some stuff, and I never heard anything back. So, there were several different people that came out before I actually got somebody to actually do something. They finally pulled the windows out a little bit, and they put some more caulk inside where the window slides back into the structure.
Thanks very much for sharing your experience in this review, Richard!
We went to the store to look at the glass enclosures and we first dealt with the salespeople and installers of Champion there. We liked the interaction and they followed up. Then, the quote was reasonable. It was not cheap but you're talking about lifetime warranty, so you get what you pay for with Champion. The installation was smooth, easy, and took a day. But on the sunroom, it took them a few weeks. The thing is, once they got the pads poured out there and got the sidewalk done, everything else just went up. So they were very efficient and you wouldn't know they were here. With a lot of installation companies, you have drywall here, you have mortar here, and you have this and that. But we never had that with Champion. They would always clean up and would always take care of their things.
Even if I would just call the service people on the phone to talk to them, they were very professional. They were different than most companies these days. I also love it everything we got from them and I couldn't be happier with the sunroom. It's been up for quite a while now and we've never had an issue with it. We had someone try to break in the backdoor and the lock prevented it. It ended up breaking the lock and they were going to charge us to come out and replace it, but since I made a police report on it, they went ahead and waived that. So that was pretty cool, too.
Thank you for sharing your thoughts on Champion and for mentioning the cleanup, Jeff.
I ordered a storm door and sliding glass door in September of 2022 from the Denver office and it took until March 13, 2023 to get them installed. I have used Champion in the past to replace all my windows so I never thought I would run into this awful experience and never thought to look at their current reviews. I had to sign 3 orders because the salesperson couldn't get them right. That should've been when I walked away. Then as the months went on, I would get random calls, texts, and emails asking when they could install the doors.
Come to find out the doors didn't exist, they couldn't find them after I had to do lots of digging when I schedule appointments and now one showed wasting my time. I was so frustrated and fed up, I told them to cancel the order. Suddenly, they had the doors and I was going to be charged a cancellation fee for their negligence. I went ahead and allowed the install on March 13, 2023. I truly don't have any faith that their warranty will stand for the reason below.
I need my bedroom window replaced as the seal is broken and it's under warranty. That order was put in September 2022 and it's now May 17, 2023. I don't know where the new window is with several calls to track it down. I was also called a handful of times to install this window, then come to find out they can't find it either. Customer services is non-existent in their company culture. I also saw reviews with similar complaints. This company should be investigated. Do not do business with them!
We apologize for your recent experience with us, Jennifer. We appreciate you sharing your feedback and we'd like to discuss with you directly to better understand everything that happened. Please call us in national customer care at your convenience – 513-327-7338. Thank you.
I bought a window and getting it installed took a while but I knew there would be a delay. Other than that, everything looked good and they cleaned up after the install. I was content. They could be a bit cheaper, though.
Thanks for leaving us a review, Walter!
Champion Windows put 15 new double-hung windows in our house. The crew who came in were professional and did a good job in demo work. They didn't leave any messes. I'm not easy to impress but I was impressed. They were neat, clean and did an excellent job installing the windows. I like the windows a lot. We haven't noticed a difference on the bill yet because we haven't got one but my furnace doesn't run as often. Working with Champion was easy and uneventful. The techs didn’t even get here till 9:00 and they were out of here by 4:30. They brought in six guys that demoed out all their windows and then, once they got the windows all demoed out, two of them left and four stayed behind and the four of them got the new windows installed, caulked from the inside and outside. They then wrapped the windows with new metal, took the old metal off and put new metal on.
We're thrilled to hear we were able to impress you, Stuart. Thank you for your business.
The sales rep answered questions and seemed knowledgeable. I purchased living room windows, and the installers used drop cloth and vacuumed as they went. We had great communication with them as well. They let us know when they were ready, when they'd be installed and followed up after the install. I've only had the windows for a couple of weeks, but I've noticed a difference. My window is open now, and it helps keep the temperature in the house colder.
We're glad you love your living room windows, Deanna. Thank you for leaving us a review.
I called the rep on his cell phone and said, “Hey, I need to replace a door and a window. When can you come?” He came over and he had a brochure. I'm sure he knew that I wanted a double-hung window to match the rest of my Champion Windows. As far as the door between the house and the garage, he knew I needed a specific kind. He was honest that it was gonna take a while because they've been somewhat backed up as a lot of companies are since COVID.
During installation, the techs did a really good job. They didn't speak English but they could understand it. It was difficult to communicate about the delay and the rain but we made our way through. Once I had a problem with a door that has blinds in it. Other than that, whenever I've had trouble, they've gotten it fixed. They stand behind their product. Even the guys that put in the doors noticed that a couple of my windows didn't have caulking at the bottom and said, “Hey, you want me to recaulk that?” It was cool of him to notice.
Thanks Dave! We appreciate this review and assessment of our team.
Champion Windows and Home Exteriors Company Information
- Company Name:
- Champion Windows & Home Exteriors
- Company Type:
- Year Founded:
- 12121 Champion Way
- Postal Code:
- United States