Champion Windows and Home Exteriors Reviews

In choosing Champion, the salesman was a big factor as well as the price. The salespeople and the people that came out are top-notch. They were wearing masks, keeping the distance and were very polite. Everything went pretty well with the installation. I'm most impressed with how the siding went up. It was relatively four days it took them to do the siding. But the windows, there’s still an open ticket for that. The guys that first installed the windows didn't square them up and make them level. The first one didn't have grids, but the second windows they had to reorder did have the grids. The windows are just not square. I just wish that the windows would have been done right the first time. But other than that, I like everything. The quality is great. It's much better than the windows that we had, which were original to the house. I like how my house looks a lot better.

The installation was great. I did not get to meet them but I talked to them on the phone and they all seemed very nice. They did an excellent job. The windows look good and my mom is very happy.

Champion installed our front entry door and a back entry sliding door in Dec 2019. They are absolutely gorgeous, but not very functional or energy efficient. The handle on the sliding screen door keeps falling off despite our attempts to replace the screws, which we shouldn't have to do. The front entry door has a "comfort 365 glass window", which is about to fall out. When you touch it moves back and forth. You can feel the winter wind come in all around it. Our remedy has been to place duct tape all around it hoping that will help save on high heating bills. Also, to prevent the glass from falling out for children to step in broken glass.

Every morning, we open our shades and we have to wipe across the bottom of the window because of the moisture. The salesman told us that our house is too humid. So, we went and bought a dehumidifier that sits in our living room. Usually, if we can keep the humidity at 35% the windows are okay. But, that's the same thing we had with our old windows. Our salesman did not leave out flyers on humidity. It's great not to have to wipe humidity off our windows every morning. Giving a flyer is a basic thing to him and he was afraid to leave that for fear we'd know.

Everything went well with Champion. We got a sunroom from them.

Our experience with Champion was less than stellar. In fact, from the beginning of this process in June until now it has been horrendous. We were not given the windows we purchased. We paid for a premium product. The windows received were the standard product and one of them was cracked. The installer indicated someone would return in two weeks to repair the cracked window. We immediately contacted Champion customer service. The person we spoke with stated someone would contact us promptly. We waited patiently but had no response so we called again without a positive result. We left numerous messages with no return calls.

I was most impressed about the salesman that came out to talk to us about Champion's product. I liked the demonstration that he had in discussing the coatings on the window and his demonstration with using an hour of heat source on one side of the window. He brought out a couple other of their competitors' windows to demonstrate the better insulation properties of Champion's product. I felt like it was the best product that was out there out of the vendors that I looked at. It wasn't the cheapest product but I liked the build quality of the windows. I also liked the styling of the windows and some of the features and construction of the windows better.

The rep who's my friend knew what he was talking about. He was able to answer all my questions after I did my research. He was good. The installation crew was even better. That's probably where I was most impressed. They showed up at my property but the power was out on the whole block so they went and did another jo. They came back and their diligence, the quality of work that they did and explanation of things was the best experience. They did 9 windows and a roof and it came out really well. I got a good price too. I would recommend them and I would work with them again. Their product solved my problems.

When Champion did 10 windows and 1 door, they did it on time. The quality of work was fantastic and the guys were great. They didn't leave any mess when they started as well as when they left. Since then, there are no more air leaks and there is a decrease in my electric bill.

I'm from Louisiana and we always saw Champion in Louisiana doing renovations or additions or windows. We saw them advertised here and we wanted to expand our back so we put a 512 square feet on the back of the house. The experience was great. It didn't take as long. It took longer waiting for the stuff to come. The concrete guys came and went and we didn't know when they were coming back. But other than that, everything else worked like a charm. Dan, my salesman, was fantastic. When I couldn't get through to the project manager, he got me a direct line to get through to him. The guy was there by himself with all the projects they had going on. They finally got him help which made communication and feedback a lot easier to get across.

We like the windows that we got from Champion and we've been really happy with our experience with them. Their sales rep was good and the installers were great. It took them just one day to do it.

We thought we would give Champion a call and have them come out. When they did, everything sounded good and at the time, I already talked to a few people who had other companies come out and put in their windows. They were happy with their windows but the prices were a little more expensive. So it was the expense that led us to go with Champion and they put in three windows for us. We just bought the place and we couldn't afford any more than that. But the installation went really well. The man was very conscious about keeping our home clean, so he was putting down tarps all the way up the staircase and through our living room space to get to the window in the dining room.

I saw what Champion Windows did with my neighbors. They had good experiences with them and the salesman was very informative. I wanted windows done and it seemed like the right time. Champion did the windows and the vinyl all around the windows. They also replaced some rotten wood. There were three guys and they did it in two days. They worked very hard, did a great job and cleaned up after themselves well. They were friendly and seemed like they knew what they were doing. They accidentally ripped one of the screens though. One of the pieces of vinyl hit the screen but the company sent somebody else to redo the screen. The quality is good and I'm happy. I would recommend Champion. It’s better than what I had.

We did windows and doors with Champion and the techs were very meticulous on their detail work. Everything seemed to go fine except we were having a draft issue. We had them come back out and we just need to get past this issue. They came back to test for the draftiness and it was not a windy day. They were not seeing the problem. They didn’t have a way to test for efficiency even though they guarantee it for a lifetime. They told us that property owners pay private companies to do that efficiency test and so, I have a problem with their lifetime warranty and their wording. Still, we like the windows and I would recommend Champion.

I liked Champion’s reputation and warranty. The salesman explained the process and the product, especially to my wife. She was the ultimate decision-maker. We got windows, doors and siding and the experience with the contractor was great. But Champion is still working on the project. They’re finishing up the siding and some trim work. They have been accommodating and they’ve been good to work with.

My daughter and son-in-law contacted Champion for windows and doors at their house. Then they asked the sales rep to come in and visit me. They did storm doors and a replacement window. I had also got a porch. It took a while but I understand with covid that you can't get supplies overnight. About three weeks ago, we had very strong winds. It blew the storm door on my front porch open and it bent the arms on the closers. The closers weren't working right. By the time I called them, it took over two weeks to get somebody here. With the wind, it was just hanging out there. I was afraid it was gonna tear off or break so I had to, over two weeks, put a rocking chair and kind of jam it where if the wind blew, it didn't bounce around. I also had a new rescue dog and when he heard that noise, he went crazy barking.

We had Champion Windows take care of our back porch several years ago. They put in windows and screens. Recently, we had three new windows put in the front of our house and the installation went very well. We'll probably be getting in touch with them to have three put in our bedroom in the spring.

Years ago, my brother-in-law had something installed in his house and we thought we would try Champion a few years back. We really liked their work and their product. The team had been really good so far about taking care of anything they needed to. There's a pair that we really like, Jose and Irma, and we keep asking for them. They do a wonderful job. We had some pretty old windows before they installed the new ones. We noticed a difference in the warmth of the room and how it buttoned up the house. We enjoyed working with them.

Mike let us know about Champion Windows, and he got us interested in them to get them. The representative laid everything out for us and let us know the cost and what was what. I was happy with it. The contractors were very courteous. They cared for our property and they were knowledgeable on what they were doing. We were happy with them too. Champion Windows was great. I've already recommended it to several people.

Champion Windows built our sunroom several years ago. We liked what they did with it and so we went with them again for our windows. The rep was very professional and thorough. The installers were so fast. I thought the replacement would take a day or two. They got here in the morning and they were done by 2:00 in the afternoon after installing eight windows. They had plastic and so they didn't make a mess. They were careful where they stepped and after they were done, they cleaned up really well. The quality of the windows couldn't get any better. We had a problem with one which had an issue in the factory as it had a little hairline crack on the edge by the frame. It cracked all the way up but as soon as I notified the company, they had the window made and they replaced it.

16 years ago, I had windows put in. I had been watching advertisements about Champion Windows. We had windows placed in, and I absolutely loved them. It's the best investment I ever made. Then I went and had a back porch put on it. I had a window got damaged and shattered. So, when I called Champion up, they came out. And that was my third experience with them. They came out to replace the windows. And they found out the front window, we had a seal broken. They replaced it too, and I am completely satisfied. I love them.

I found Champion on the internet and they had a special going on at the time. 18 windows were replaced by them. The quality of work was good. The people who did the work cleaned up before they left, so I have no complaints on that. My house is warmer now. The windows are definitely a help.

We had seven windows replaced and the back door replaced through Champion. We're still waiting on them to fix the screen door because the piece wasn't lining up correctly and it kept rubbing up against the thing. It was three weeks ago since they've been over at the house. I haven't heard anything from them though. They said they’d get it to us in a couple of weeks, and it's been well beyond that. I'm just a patient person and haven't really had time to call. Also, my parents recommended Champion to us, and we still have yet to receive that $200 referral thing. Other than those, we’re really pleased with the work that they did. The person we dealt with was very knowledgeable and helpful. So, that part went smooth.

This is a horrible company to deal with and their people are extremely unprofessional and outright rude. After attempting to do business with them, it became clear they do not treat people the way they would want their own parents to be treated. When trying to work out a solution to problems, they hold others to different standards than they hold for themselves. When they failed to do what they said, when they said they would do it, I asked to cancel and refund the deposit. I was met with excuses on their part and wild accusations towards me by them.

I read some of the reviews and I didn't like some of those that I found in other windows. I went with Champion and it was a very good experience. The installers were very professional. The salesman was very good too. Thank you.

Champion Windows came out and gave me a good price. Everything was great from the interaction with the salesman to the team that came out to do it. The guys that came out to do the install did a great job. They should get a bonus. We got windows, a couple of sliders and a couple of regular windows that don't open. They're of great quality. I love them.

Champion was able to answer my questions about my existing roofline that I had and able to put a structure underneath of it that suits our needs. The installation went well. We got our sunroom and we're happy. I had a couple of issues with the locking system on the doors and the slider windows, but Champion came out and took care of that. It took two trips. But it was just tweak and adjustments that they needed to make. They are putting a tiled floor down right now, and the floor seems to be good, and level and square. Everything is going good right now.

Champion Windows installed a sun room. The sales person was extremely friendly, explained about warranties and it was impressive. Installation was delayed several times. It went more than three months beyond the scheduled installation. This summer, doors were not locking. I placed online service request, called several times and left messages. It has been over three months and the problem is not resolved. I am extremely unhappy with the company's business. They are not reliable. I regret the decision to go with this company.

We had some hail damage, and Champion could replace the windows relatively close to what was in it. They slide from side to side instead of up and down. The overall quality of our new windows is pretty good. But it's not as good as what we had in there. There's cold air that comes off the glass. Our sales agent was pretty good. The installation was really good, too. The installers helped me move some things out of the window and stuff that I couldn't lift. We were really happy. We had other window contractors come out and they said, “Well, we wanna put these windows in,” which meant totally redoing the outside of the house. They want to put up like three sections instead of the one big picture window. But we didn't want the open ones to go up and down. We wanted them to slide to the center, and Champion accommodated that.

We bought a house that's on the water and we started having problems with the bedroom windows facing the water. So, we looked around and we saw the ad for Champion Windows. It was the answer. We wanted a warranty and we had Champion price it and another manufacturer. From there, we decided on Champion. We got the French doors with the windows and then, we have a glass block window that's in the bathroom downstairs. We had no problems with installation although we had something that didn't work right. They came back in, stood by it and we were fine. The quality was very good.

We had some windows installed by Champion not too long ago. I've used other people with other windows, and I wasn't happy with the results, the quality and the workmanship. So, I said, "I'm gonna try to go with somebody who's more reputable." Champion's lifetime warranty was the selling point for us. I was pretty pleased with the quality of their work. Everything about what they did was top-notch. The guys were clean. They were courteous, accurate and professional. I couldn't have asked for better.

When we saw what Champion did next door, we liked the product, how good it seemed, and how insulated it was. That’s what we wanted. Champion did a sunroom for me. They built an addition. Everything was excellent. The sales rep was super. When he came out and measured, it was fine. The installation was neat. We got to hang around and watch. It was really neat how they did things and how professional they were. Everything ended up exactly what we needed, and we've had no problems.

Champion Windows came out and replaced some kitchen windows, and then I was pleased with them. I had a big Palladian window that had to be replaced. I got somebody cheaper, and within a year, it had cracked. And after many promises that they would be back, they never came back. I told Champion again, and they came back and replaced the window that was put in by another company. I've been really happy with them. Their installers were very professional. Their sales rep was very helpful. I had my credit frozen, so I had problems getting it unfrozen. He helped me with that, so that was good. Champion does a good job.

We set up an appointment for Champion to come here and talk to us. The rep who came was very knowledgeable. My husband said the installer was very good. Our windows are great. They're much wider than our old ones. My brother-in-law had windows put in and he paid more from a different company.

I heard a lot about Champion. I had some gutters replaced with them a while back, and they did a good job. I also got doors done, and they did a good job on my windows in my garage. Also, Lowe's got some doors from them a while back. The reps did their job very well. They explained everything, and I understood what they were talking about. When they did the gutters, they were very professional. They took their time, which I liked very much. They didn't try to cut corners. They saw something and fixed it, and then it worked out. I recommended Champion to anybody that needed a house repair or something like that.

I wanted replacement of a couple of windows, Champion's offer was what I needed to have done. They were willing to work with me on the price and I was pleased with the workmanship and speed. The installer was excellent.

I like what Champion showed me. The salesman was good, knowledgeable, and personable. The only thing I didn't like is that I didn't talk to anyone after we signed the paper. I haven't seen them after that. I just thought that he would try to keep in contact throughout the project but that didn't happen. I wanna talk to you since I’m comfortable with you, and you’re comfortable with me. And if something comes up, I can just call you, talk to you, and tell you what's going on, and you will fix it. That would have been nice. Other than that, during day one, the people that put the floor were good. The people that set up the screens were also excellent. And then, the electrician was friendly and knowledgeable of what they were doing. Most of the time that they said they would be here, they were. I like the work they did. I got a screened porch and it looks fine. I enjoy it. Everything went well. I was satisfied.

Champion Windows installed three windows and a front door and it was an outstanding service. I went with them because of the quality. Everybody was professional and their focus was work. They came there with a focus, they met that focus and they moved on. They did a fantastic job and the overall experience was very pleasing.

Champion put in 15 new windows. The installation team that came out was nice and they explained everything to me. But when I bought the windows, it wasn’t at the price that they first gave me, but I just signed the paper and got a deal with it. Other than that, everything is fine. They did a good job. The quality of the windows is really nice and I like them. When it was cold, the windows had kept a lot of air out. That was how I would get sick and I had never been sick since they did that.

About seven years ago, I got some windows from Champion for my old house. Then I got another window last year for my new house. I really like it. The sales agent was very nice, helpful, and explained things. However, I was not happy with the installation at my first house. But last year, the installation was really good. I was happy with that.

I was about to call Andersen ‘cause they gave me a new front door, but I had a horrible experience with them. They were way more expensive and their quality wasn't as good. My friend said that I needed Champion to come by. Their guy came and talked to the owner’s son. I ended up getting windows in my entire house and French doors. Everybody's been friendly. I'm just waiting for them to come and do a service. The locks on the French door was having a problem. I had a handyman look at it and he said he won't touch it. It’s stuck and it should be under warranty. I was not too thrilled about those locks. Maybe it was just the moisture. I didn't know why it would do that. Everything else, we like the whole thing with Champion Windows. These crank windows are absolutely beautiful and it’s my favorite.

We were needing windows then we got Champion Windows off Facebook and we compared it to different stuff. We liked the way it was put together and how it was insulated compared to other windows that we looked at. The thermal was the best part about it. We liked the way the sales representative came in and explained stuff. Then the installers got the windows in pretty quickly.

The sales representative was great. The installation was quick and simple. The people came in the morning and it was done the same day. Champion Window & Home Exteriors did pretty well with my windows and I will recite them to other people.

I got windows and siding from Champion Windows and the quality of work was great. Any time I've had a need, the reps from Champion Window have been there. They've been very cooperative, kind and responsive. I've had no complaints whatsoever. I had guys from different countries to come and install, and their workmanship was amazing. They cleaned up after themselves and did a good job. I’m glad that it’s done.

Champion has been around forever. They installed a sunroom for us and they did a good job. The work took a week and everything went smoothly. The installers were fine and we were very pleased. If I need Champion again, I will not hesitate to use them.

I had a very nice salesman come to my home. It is actually just a small house on a lake that I spend time at on the weekends and during my time off from work. He was very professional, had good sales pitches and I bought in. I ordered 7 windows.. 6 to be replaced and one was a new cut out installation. I was told 6-8 weeks for the windows to be complete and then I would get a call to schedule for installation. I took 2 weeks off during the 7-8 week mark so I could be here. I received no phone call.. I actually had to call them during the 8th week to find out what was going on. I was told then that my windows were completed and Had been but they just hadn’t gotten around to calling me... miscommunication they said.

Champion was awesome. I had them install sliding glass doors and the quality is amazing. They did a really nice job. The installers were really good. They came in, they did their thing, they took out the old stuff and they cleaned everything up. They went over everything with me. They finished in about four hours. I was very pleased.

I've known about Champion for quite some time. Decades ago, I did the financing for Champion in my area and then part of the southeast when I worked for a finance company. They were my main dealership from when I first started and it turned into many other places because of them. When I got ready to think about doing my windows, some other people in my neighborhood had recently used Champion and it kinda came to the forethought. It was a no-brainer. I got some prices out there and Champion came in very competitively. The person I worked with was very personable person and easy to get along with.

I talked to a couple of people in our neighborhood who had Champion work on their houses, then I decided to get them to put sliders on my screened-in porch. Their sales rep answered all my questions, showed me exactly what they were going to do, and how it would take place. I had plenty of confidence in Champion at that point. The installation team was very good, too. They quietly got their job done and were very efficient. They got in and out in one day. I'm also very pleased with the product. I like the sliders. I haven't been able to use the screens yet because most of the days down here have been 90-plus. But the product works very well, particularly down here in South Carolina. It tends to keep my porch cooler than it is outside and makes it comfortable to utilize. I’m not sure how it will be in the fall, but I'm sure that it will be warmer than it is outside.

We had five windows replaced in our house. The guys did all that work in about six hours. Everything went really well. I like the fact that Champion custom makes the windows. That's primarily because the windows are set out and they were custom built. I needed somebody that would do something that would fit in there right and not give me any problems. So far, it's been pretty seamless.

We tried to go through Renewal by Andersen first, but they don't service anything south of Colorado Springs. So, we called around, couldn't find anybody, and we found Champion. We got five windows, the doors, and siding. They are wonderful stuff and they really changed the house. I also had a good experience with the people who came to out. The guys who did the installation knocked it out in five days and they still have stuff here. But the work is phenomenal and my house looks awesome.

I knew about Champion Windows from advertising. We were in the market for windows, and so I called Champion Windows. I called some other places and got estimates, and then I chose Champion. They removed old and installed new windows throughout our house. The sales rep was very informative. He understood windows obviously well. He did the demonstrations of the good function of the windows. It seemed like it was kind of a long presentation, but there was a lot to talk about and a lot to see. He did a good job. The installation was excellent. I could not have asked for anything better. The installers were clean. They were speedy and knew what they were doing. I really like the final products. I'm very happy with them. Champion has met all my expectations from installation to use of the product.

Everything with Champion went well except the man told us when he left here that we had a flaw in one of the windows, and he pointed it out. He said, “I'm turning this into the company. They will have to have a window made for that to see it, and it will take anywhere from three to four weeks.” And that's been close to two months. I was planning on giving Champion a call today, but I haven't talked with them on it to see if they even got those instructions or what's going on. The man said it would be guaranteed and we would get a replacement window. So, I was going on the faith of the man that put them in. He's very nice. The only complaint I had was the caulk. It was a little bit gooey. I felt like it should harden better than that where it wouldn't mess up with a touch. Other than that, the windows are beautiful. We've enjoyed them. The installers did a good job, and they were very polite. Everything went well while they were here. They cleaned up, too.

We ordered our windows 18 months ago and are now waiting for our 5th REPLACEMENT set due to scratches in the glass. You'd think they'd check them at the factory before shipping, but Champion doesn't do that. Should have gone with Andersen Windows.

We heard that Champion was the best. The installation for the windows was great. We have a manufactured house. So, they did eight windows and two doors, one is a patio door, the other one is our front door. The salesman was fantastic. The installers did a very good job. The doors gave the guys a lot of problems, but they did the absolute best they could, and they look and work great. We have called to ask them to come back to fix the problems, but we haven't heard from them yet.

I'm satisfied with the work that Champion Windows did. It all went well. One gentleman came out. He was very nice and very personable. I did follow up with him after the initial sale and he answered my call and answered my question and concern. I liked his presentation and the quality of the work that they did with the windows that they make themselves. They reduce the heat and keep it warm in the winter. We had them help us with the sunroom. The quality is very high. I got what I paid for with the package and how I got everything I wanted electrical-wise. The installation was very efficient. It took them a couple of days to get it all done. They cleaned up afterwards, so it went really well.

Pretty terrible service when you wait three months for a patio door and after confirming the day before, you then cancel the same day (today) with no reschedule date in sight. Would not hire them again!

In late April we sat with a salesman on a sunroom being added. Excited about this, we entered into a contract. They started out great but the nightmare begins. The contract stated 12 weeks and they just sent out a company to pour the concrete on last Monday the 27th of July. Lack of communicating on updates between May when they came out to measure up until now. Now we have made 2 or 3 payments on something we don't have. They said that's for the down payment on the material. The gentleman stated at one time that they were waiting on Code Enforcement to get the permit. Well I call Code myself only to find out they had just applied June 24 or 26 and the permit had not been delivered because the company still owed $55. Wow from May to June 24 or 26 and owing money to them!!!

Updated on 08/05/2020: We wrote earlier review. We are still waiting on a response from someone. Room was ordered April 9th, they took deposit of 18,000. I have heard nothing for a month. Last response they had no concrete guy to do footers. I got a response from last review. It said from the owner. (No name) given. Call the number....I did, not answer... We are thoroughly disgusted. A phone call of any kind would have been great. At this point a refund would just be easier.

We kind of thought Champion Window & Home Exteriors was supposedly a good brand. We already had our minds made up of what we wanted before we ever called. It took a couple of hours for them to do the installation, and that was okay. I expected it to take that long.

I'm satisfied with the quality of the windows. But I had one little incident after the work was completed. One screen in one of the bedrooms was slight short of getting in the frame completely. They immediately came back out and they tried to repair it, but they had to end up relining it and they had to put on a screen in it in the frame because it was kinda short on one little corner and it wasn't sealed into the frame like it should've been. They did the work very quickly. I was surprised at how quickly it happened. Once they arrived for them to do the work, it was done very timely. After that, I've had no other situations develop.

I love the product. I'm so pleased with how the window looks and functions. The price was great too. They beat everybody else. The salesperson was informative, nice and polite. The installers were polite and friendly. They did a great job. They kept it clean as they went. There must have been either something wrong with how it was getting installed or maybe a flaw in the product, but the installer completely took a huge window out and put another one in without even saying anything. It would’ve been nice to have a communication as to what was happening, but he didn't wanna bother me with it. It was good that he redid it.

Champion was more cost effective than the other companies out there. They replaced three windows for me and the quality is great. I really liked them. The person who installed the windows was great. But Champion needs to work on the reps that they send out because there was a lot of back-and-forth between me and the rep. I understand that he was new. In a case like that, they should have had a more seasoned person to shadow him during that process because he messed up the paperwork. So he had to come back and then I got confused on the pricing. I wouldn't go with them again. From my understanding, I could have really found some better deals out there. That could have been a little bit more money than what I paid.

I purchased a sunroom from this kit company, and have never been more disappointed! Salesmen confirmed to me the gutters would tie into my house gutters so I wouldn’t have two additional downspouts, never happened! During the installation of the kit, I could see gaps between the foam panels, call and complained, was told by customer service that how they train their installers, it gets covered with vinyl and silicone! Reported to BBS and right before it went to arbitration, I was told because my copy of the contract did not match theirs, they had to go by Champion's contract. What kind of a company modifies a contract after the customer signs it? A low-quality company like Champion! Salesman told me what I wanted to hear, but not what I was paying for! I hope no one has the experience I had!

At the time that I was looking, Champion had a special going on with some sale prices going on with the windows so I got in contact with them and get an idea. Everybody that I worked with was spectacular. They were so knowledgeable and extremely friendly. They wanted to work everything out around my schedule. They just made everything easy. We had three windows put in. One large one in our living room and two small ones in the bathrooms. One of them has a safety glass and they have some shading to them. We had a new front door installed with a glass inset in it. The installers were extremely friendly. They let me know if I had any questions, to just give them a holler. They went about their job and they were done pretty quick.

I had looked into Champion previously and their reps that came by were extremely friendly, but they weren't pushy. At first, I started to decline it, and one of the gentlemen started asking me some questions and we started talking and they gave me a really good offer. If I start to say no and you cop an attitude, I want nothing to do with your company. Those guys were nothing like that.

I was looking for some siding on my doors and windows, and other companies either did siding or windows. With Champion, I was able to combine that effort. They did a dual task and presented themselves very well. The salesman explained his products extensively. It took 3 or 4 hours. He showed me that the quality was there. I, too, am a salesman. I sell quality products, and I stand on value. It’s pricey, but I paid a premium price for a premium product. I really am not a big fan of vinyl siding, but for what I got, it was a good deal. The people that did the work were very professional. They told me they got some ideas in mind and they were going to apply that to what they were doing. They did very good. It was as good as I expected and as I wanted.

Champion offered the ability to do part of the windows. I have had other places out here, and the financing company would only run my credit to see if I could get all of them done and then, they would not approve me. My credit’s not good enough for that. The financing company of Champion approved me for an amount. Instead of all of the windows, I was able to get some of them done, which was fine with me.

Everything went great with Champion Windows & Home Exteriors. They did a wonderful job, and they were very clean. They were very professional and respectful, too. They, however, contracted out the electrical work and those people weren’t nearly as professional as the Champion guys were. They left one of my lights loose and dangling on the outside light. And when they ran the electrical, they had to pull the siding off the house to make holes to do whatever and they didn’t fix that back. I had to fix it back myself. Also, they were told by Champion to come back and fix my light, and fix my mailbox that they ran over and broke with their truck. They knew about it, and they still did not fix that. Nevertheless, overall, the quality of the product is great and I love it.

We gave Champion Window & Home Exteriors a shot since we knew they would use better quality than some fly-by-night person plus their guarantee. The sales representative was on time and very professional. We got vinyl siding and the installation went well. The installers came across something that was unexpected, but that happens sometimes with remodeling, which made the cost go up but it wasn't Champion's fault. It was something that the way the house was constructed that needed to be corrected. They took care of it in a timely manner, faster than I thought they would. Excellent company to deal with. They give quality product and quality service.

We had windows installed by Champion 12 years ago. The installers were great. We’ve had a front door put in. They came back and fixed a couple of small problems with the door. We had a three-season room headed on to the back of the house. They did a fabulous job on that. And we’ve also had shutters, gutters, siding. Recently we purchased a storm door for the front door. It was a great experience with their sales rep. Champion has great contractors. I would continue to use them except I really don’t have anything else I can buy from Champion.

The deal Champion was offering was a pretty good one. It was a buy-two-and-get-one-free. And then, once they came and presented their windows, their warranty really is by far the best one. Their sales rep did a great job. He admitted that he was still fairly new at this. But he was able to answer all of my questions and he wasn’t pushy. I had the three windows done and they were the double-hung windows. The quality was superb. We were very happy with it. Beautiful windows. And we will eventually replace more in our house and we’ll definitely go with Champion.

Many years ago, I had Champion redo my basement. And that went pretty good. My sister also had their windows installed. Champion recently replaced my windows. The guy that installed the windows was very good and knowledgeable at what he did. He did a great job. He installed them well. If anybody wants some windows done, they need to go through Champion. It’d be a little more expensive, but it’s worth the money.

I just got a consultation and a quote with Alex from Champion. The overall experience was awesome and I appreciated Alex's thorough consultation/explanations. The price was beyond my original expectations, however, Alex was able to explain the price differences and his emphasis on lifetime warranty sold me the products and services. Also the short term financing was a great deal that helped to decide. I can't wait to get new siding and door.

We had looked at several other window companies and when we compared the products that they had with the Champion products, we decided that even though Champion was a little more expensive, it was a whole lot more quality. So, we went with it. We are very happy with everything, from the time Michael, the representative, walked out here. He told us the thing would take about an hour and we ended up keeping him here about two hours. He was very informative and he educated us on some of the things about the windows that we didn’t know. Then, the installation crew came. They did a great job. They were very friendly and professional. Everything went great and I was very pleased.

Everything with Champion went great. The rep was great. When I was talking with the salesperson, it was like with minimal involvement. It was good because it was done exactly how I wanted it to be. I explained what I was expecting and they delivered what I was expecting. It perfectly complements my home and it’s exactly what I was looking for. It went flawlessly. There was a person that I was contacting in Ohio. Since it was ahead of schedule, I was not prepared for the remaining payments. And she was totally okay with me extending my due date about a week. So, that was good. I was completely satisfied.

We had windows installed by Champion. The installers did a really good job. It was quick. They also did a good job cleaning up. I was really satisfied with them.

We had a very old, 35-year old patio door that needed a replace badly. Champion Windows & Home Exteriors was recommended and the project with them went great. They were on time and the whole team knew what they were doing. The installer was a hometown person and very nice. I’ve recommended Champion a few times myself and we’re thinking to enclose the patio but we’re not sure how to do it because the patio, the deck, the windows are all together here.

Everyone to the first salesman, the in between guys and workers were all so nice. Those guys that were outside doing the job were always working and they were always friendly. Great job to you all. If we had questions or if they did the communication was always there.

We had three doors replaced and the quality is fantastic. We’re very, very pleased with it. The sales rep was very good. He was very helpful. He knew what he was talking about and made the process very pleasant. The installers were fantastic. They came and got the job done. They were very clean. They cleaned up after themselves. They also knew what they were doing and it didn’t take hardly any time at all. We’re very pleased with the whole process. It went so smoothly.

We decided to make our screened in porch a year round room, and to keep the elements out. We chose Champion after much research, which entailed looking at other installs they had done in our development. After negotiating the best price for our job we chose them to do the work. We couldn’t be more pleased. The install took one day, and the work was very professional. We are now enjoying this area in the summer, fall and winter, using just a small electric heater when it’s cold out. This room is my wife’s she shed which she enjoys immensely. We highly recommend Champion for the quality of materials and, the attention to detail of the install.

The salesperson was very informative and thorough. He gave me the options of various things we could do. We did a sunroom, so we got windows and some screens. I'm extremely happy about the quality. The installation went very well. I was slightly under the weather when they came to do that so they helped me get rid of a couple of boxes that were there. Overall, I'm happy with the product and the people.

I’ve had my windows for 7 years and have never had an issue. Just got all new siding and trim installed last month and everything looks great. The warranties for all products are by far the best in the business.

I like the features of the windows of Champion. We had windows installed by them and the installation was really good. They told me they would be back two days and they fulfilled that. They were really professional and really cool. I love the quality of the products and I was really satisfied with the features of the windows.

I’ve heard of Champion for years and when I bought windows, it went really great. The sales rep did a great job. The installers were perfect too. They vacuumed, cleaned up and wiped down the sheetrock, everything.

My brother-in-law went through Champion for his siding and I got six windows and a door, which I like. The sales rep was knowledgeable, except we wanted the big bay window we got to slide both ways and when he was out here, he said that only one side slid but both sides slide. The installation was good too. They were super quick about it. The glass on the door broke the first night we got it, but they came out the next day and replaced it.

Champion did work on the house that I currently live in before with the previous owner and then recently, I bought windows and the salesman was very nice and personable. There was good communication and he was available when I needed to talk to him during the process. He was easily accessible either by phone or text and that was very nice. The installers were wonderful as well. People come to your house and they do work, and it feels like you have strangers in your home and you're uncomfortable. That was not the feeling at all. I was comfortable in my house, but I’m waiting on Champion to call me because when they were installing one of the windows, the glass cracked. I haven’t heard anything. The two men who did the installation said that they contacted corporate that day and they would be getting back to me. Still, they were very friendly, nice and personable as well and they did good work. I love the windows.

I'm from around Kansas City and I’ve known about Champion for a long time. The windows and siding I bought were awesome. The salesperson was great and the installers were even more awesome than the product. They installed them in two days and they were ridiculously fast.

I got some windows from Champion and the whole family loves them. They are excellent. The sales guy was absolutely great. He told us the process of going through them. After he got to talking to us, we didn’t even hesitate and we got the windows right away. I was at work when the installers came over but my wife and son were here and they said they were great.

Champion is great and we keep calling them back. They have a good team of people that work there. Our salesperson is fantastic and we love him. The installers are amazing and so is their work. They are courteous and they clean up after themselves. Everything is clean-cut and looks great when they get done. We’ve been really happy with Champion and the whole process. One of the reasons why we went with them is because long term, they promised us the warranty if the seals break. Right now, everything is above expectations. We've had a really good experience.

I contracted with Champion to complete a 4 seasons sunroom addition to the back of my home. My husband and I interviewed 7 other companies/independent contractors here in Indiana, but Champion was able to provide the best pricing, quality product, and quick timeline. My experience from start to finish was wonderful! After meeting with our sales rep, and getting an offer we couldn't refuse, we signed our contract that day (on a Saturday), and a contractor was out to our house Monday to take final measurements for the project. We were told it would take 8 to 10 weeks to allow for approval of permits, HOA, and product production.

When the first guy came out to do the quote, he was great. I had a hiccup with Champion that I was not happy about though. I was told that they would beat the windows and everything will be in the next day and none of those things happened. I asked where the windows were and they said they thought they were going to be on the truck. I shouldn't have to call them, but they could tell me that they were gonna call me. I did not like that the guy told me that they were not gonna make it in and it was two days after the date I expected them, that I placed the call to them. That was not professional.

Mark, the gentleman from Champion Window that came out, was very pleasant and knowledgeable of my set of circumstances, the company’s policies, financing and what they had to offer. I got 13 new windows, a garage door, and a door opener. The quality of the contractor's work was exceptional.

We were looking to do some upgrades in the house, and we went online and checked everybody out. There were other companies that were cheaper, but I like Champion's windows better. They seemed to have a superior product and the price was in line with somewhere in the upper levels. So, we decided to go with them. With my interaction with their reps, they’re named correctly. We replaced the windows in the front room and the bedroom first and then recently, we did the bathroom and the large picture window in the dining room. The installation was fantastic. The installers showed up, and they were in and out within three hours. I was freaked out because they just cut right through it. They made it happen very quickly. It has made a big difference particularly in the dining room, which used to be relatively cold because those windows leaked really bad and now, it doesn’t. Most people try to make happy customers. I’m a happy advocate.

I got a brochure in the mail and Champion Windows & Home Exteriors was offering the sunroom. My experience with them was pretty good but I thought the installation would be done a little faster. They got it done though and I was happy with it. The people who came over and worked on it were also nice and polite. But I can't use my outside electric outlet because there's a cover over it and I can't get the cover up. The front cover is kind of loose but I don't know how to get the thing open so I can use the duplex. I'm going to call and ask if they could send an electrician out here who can show me how to open it.

I understood Champion's quality by what they said on the website and their customer review. And they had a good sale going on. The people were really good and professional. The thing is they were building the sunroom glass and the roof portion. We had a different guy for the concrete and different guy for the plumbing. But it was very well-coordinated by all three of them. It wasn't an easy task and they handled it very well and professionally. They even came to our homeowner's association and it helped a lot that they came with me. I don't think the outcome was good from that meeting, but I felt glad that their rep knew what we were into.

The salesman that first came out answered a lot of questions and I really liked him. I was also really happy and impressed with the guys that came and did the installation. It was cold when they were here and they worked so hard and they were really polite. They did more than I even expected them to do. Tommy promised he’d come with a magnet and pick up nails and right now, I have been waiting for him. He hasn’t come yet and we’ve picked up a lot of nails ourselves. Still, the vinyl siding is something entirely new to me, but I like the way it looks. It looks good.

I like Champion. They’re just what I expected. Their sales reps were knowledgeable. Also, I needed to have it being somewhat flexible because I travel out of the state and they made it flexible. There was a little delay because right at that time, the Midwest had some giant snow and ice storm and it closed all the roads but they kept me informed. The windows have made a giant difference in both the quiet and comfort of my house, as well as my heating bill. I'm on electric heat, so it has cut my heating in less than half.

Salesman gave a super high pressure pitch with lots of "discounts" that still leave you with an expensive price and they lie to you about what the other companies don't do. They told us there was a cheaper price to sign today. I wasn't sure about this but the assured me I could cancel up to one week. This was a LIE. I signed and called 4 days later to cancel and they said it was only 3 days for cancellation and now I would be charged a 5% fee. They did not care at all what the salesman told me. I emailed the salesman about it and he just tried to offer me 12 month financing and ignored me asking him about the 1 week cancellation. He did not respond to my second email when I told him I was not interested in 12 month financing and wanted my 5% back. This company just stole my money for nothing. Do not do business with them. They are not worth it.

We contacted Champion and a couple of other ones. Champion was the one that negotiated the price to what we thought was quite a reasonable level and they had a good reputation. I looked them up and word-of-mouth, I knew that they did good work. The sales rep was out here and we said what we wanted. We had a couple of things that we asked for that were not in their standard contract and he was quite accommodating about it. A couple of them were kind of big deals so he had to call his boss but he got approval for them and we proceeded.

We had a three-pane window installed on the front. It’s a big window that's been a great addition to our home, and the installer was great. He was a complete professional and he showed up at the right time and did his job spot on. He got rid of the old window and did the stuff he had to do. He then had another sales professional come over and place the window and then he finished it himself. It was simple and everything went great.

Screened Porch Project Contract signed 12/26/19 with salesman John **. Project estimated to start mid-March. Aaron took measurements 1/7/20 Called John ** 2/6 and again 2/10 leaving voice mails each time without a returned call. I was asking if the docs to get HOA approval and permitting have been sent. Called corporate in Atlanta on 2/10 and spoke with Kimberly in customer service and was told there were no notes in the system about HOA and permitting and someone would call back in 48 hours.

Salesman came out. After many "discounts" quoted a price that was twice the cost of 3 other quotes I had received. Adamant that this was the bottom line. When I told him that they were much too expensive and we were done talking, by a miracle he pulled out another $1100 discount if I would put a sign on my lawn! This is absurd since I live at the end of a deadend street! I buy from a company that offers quality and integrity. I agree that they offer quality but based on the sales technique they suffer in integrity.

The windows are great, they are a bit on the expensive side, but I think that is fine because of the quality of the windows themselves. They do offer some really great warranties as well. I really appreciate the customer service.

I had an appointment a few weeks ago. The tech showed up and looked at my windows and he told me that Champion Windows was going to be more expensive. No estimate. You see I had some windows replaced a few years ago (12 yrs), and I was just checking around on pricing. I did get a quote from the previous company and I also got another quote from another company but their quote was in writing. I didn't think much about quote from champion after the tech left but I keep getting these mailers asking about my estimate. I would like to have had a written estimate so maybe I could call about it, but....

I don’t know about anyone else, but my experience was amazing. Because of it, all my friends and families got windows, doors, siding, roofing, and a few sunrooms because of the amazing product and the customer service was very informative. What some customers don’t understand is that it takes longer than five weeks to get everything made and installed. They are the only company that actually makes their product at a higher grade versus Andersen Windows which is absolute crap and their warranty is worse.

I purchased a new front storm door and 6 windows for the back of my house, which was built in 1858 and has numerous challenges. I was promised the door in about 2 weeks and the windows in 10. Time went by, no door, no windows, no one called to say what the hold up was. With this company you call whatever local office there is, they know NOTHING - you can give them your order numbers. They say they have them, but they can't even track the merchandise to find out anything more than it is still at the factory - absolutely NO one can tell you where in the process they are at with your product while it is at the factory - they might as well be lost!

The Sunroom started leaking one week after the project was completed. The worker had to come back out, take the entire sunroom down and rebuild the sunroom and it still leak. It took them three months to correct problems. This morning I woke and water was in sunroom again. Please don’t have Champion Windows to build you a sunroom.

The biggest mistake I made with my home remodeling was hiring Champion Window and Door to replace all my windows, install new siding, and replace the soffit and fascia. At this moment I have soggy insulation in my walls because of the terrible workmanship they performed and the poor quality of their windows, terrible is an understatement! I could write a small book on where I caught them cutting corners the few times I was able to inspect while they were doing the install.

In August 2019 I signed a good faith contract stating 12 to 14 weeks build time. I have been told twice now that my job has been pushed back 8 more weeks. I talked with operations manager and was advised I could not cancel my contract without losing 30 percent of the contract price and I would just have to wait until they could get around to my project. Be careful of this company’s business practices. Had they told me it would take 16 weeks or better before my build I would have gone with another company that was not so far behind.

We have one window that needs to be replaced. No one else seemed to be interested in just one window so we call Champion. The sales meeting was supposed to last 1 hour. It started with the sales rep flipping through a 3 ring binder telling us how awful all of the other window warranties were. When we told the rep we weren't interested in the bad mouthing of other brands to just get to the info on their windows she continued as if she wasn't allowed to not do the presentation. When we finally got to the pricing the best price was for more than 1 window so we came up with 2 windows and a door. We were quoted a price that was heavily discounted but only if we purchased today. I told the rep that I wouldn't buy a door sight unseen and I would want to go to the showroom before deciding.

My experience with Champion Windows and Doors/Roof is outstanding. Not only did it help with my the utility bill, it also bring an inside comfort to my home. I just had a window replaced do to someone shooting it with a bb gun. The replacement was quick and easy. I love my Champion Windows and Doors/Roof home. My house stands out in my neighborhood. People wish to buy my home and it is not for sale.

Thank goodness I didn't buy windows, but I did strongly entertain the idea of buying. Their salesman came to my home and was pitching their product for 2 1/2 hours. Then they give you a price that is way out of anyone's budget, but wait there's more... Then they start knocking percentages off for all sorts of stuff - they even gave me 5% off because I answered a couple of questions correctly about what they had explained to me in their high pressure sales pitch. They then want to get you with a buy now tactic - put $100 down tonight to lock in this price... If you find a comparable product we will beat their price and give you the $100 back. The catch is that you have to find a comparable product that is EVERYTHING they are selling, and yet one of those items is something that is only with their company. Sad to say that even I got suckered in to this $100, but thank goodness that is all they got out of me.

I had all my windows and doors replaced by Champion Windows. I have MOLD growing inside the house and my LIFE TIME screens have holes in them. I called them and was told that if I pay 100 dollars they will come out to see if it is their fault. Any one that wants to see what kind of crap they do just reply to this post and I will give you my address. DO NOT HIRE THIS COMPANY.

Called Champion for a 12 window comparison quote. Although I had already chosen another company and I had heard nothing good about Champion I wanted to hear their sales pitch. Well all the bad things are true. The sales person went over at least 20 other companies' warranties (part of the hype) to make me think I was going to get a great product and deal. To make a long story short Champion (12 windows) STARTED at $24,500.00 then $12,500 then the final price of $9,500.00, they were going to "bundle" me in with some supposed massive project they had. Bottom line DON'T GO NEAR Champion. They are nothing but used car sales people in plaid jackets. Oh, the other company... 12 windows better quality, $6,600.00 . Run FROM CHAMPION.

Go anywhere but this company. Salesman Phillip ** seem nice, claim someone would be out to remeasure in about two weeks. Projects were running behind and would be about 8 weeks before they start. This was first week in May. About middle of July we had not heard from them, so we contacted Phillip. He returned our call with company and said had lost our contract. During this time we were on vacation and told him we would return July 28th. He claimed someone would contact us for remeasure.

Biggest mistake of my life - I am 69. Screened porch disaster. Cheapest material I have ever seen. Salesman lied about everything. 4 months after contract still leaking after 3 months before completed. $27,000 for $4,000 gazebo at Lowe's. Tried to get entire loan and my down payment upfront before I stopped them. Got loan for more than I needed and tried to start interest. Don't do it and for sure don't let them get loan they control.

I was planning to install a sun room for my mom. We signed the contract and took out a loan thru their preferred provider. Six days later, my mom changed her mind and I cancelled the project. I was told by the sales rep that it would be at least 10 days before they got to my project due to a back log. However, when I cancelled the project I was told that I had only 3 days to do so and after the 3rd day, there is a $2000 cancellation fee! Keep in mind, NOTHING had been done, NOTHING... so I am paying $2000 for the sales rep visit?!? Also, DO NOT USE THEIR LOAN SERVICE, even with a credit score of over 720, the interest rate was 24.9%!!

I will try to make this short and simple. We purchased a sunroom with Champion back in April 2019. We were told it would be the end of July before installation would begin. We paid $9,600 down and paid over $3,000 to have a door installed (where a wall used to be) and the AC/water moved. We FINALLY received a call after threatening to cancel the contract and were told that no zoning permits were completed. It's funny this information was only revealed to us after we called several times. This was never relayed during the 3 months they had our deposit. We ended up speaking with the owner's assistant, but have yet to receive an update yet. I'd be careful using them to install anything. I'm out a lot of money and still have no sunroom or estimated start date. I am also out the money I spent to install a door that leads to a 4' drop. I should also mention that the back of my house looks hideous with the plastic sheeting draped over the doors. Not happy!

I would NOT recommend Champion Windows. We purchased a sunroom from this company with a lifetime warranty. We have been trying to get them to come out and repair a window since March of this year! Customer service is a nightmare! Please DO NOT purchase from this company. It is NOT WORTH THE HEADACHE.

Currently on third garden patio door, first leaked and vinyl trim on exterior buckled to the point it split open and left a hole for water to run in. Second door installed had identical problems, they agreed to install a third door after Mgr review of pictures of second door. Mgr’s comment on picture “Why the water is just pouring in.” Third door installed—door leaked water within 4 days, screen factory sent was wrong size, (they had to take it back and cut it down, would bring it back next week)—still haven’t brought it back. Daylight can be seen above door when it’s closed. I would strongly advise not purchasing a patio door from Champion.

Sunroom room leak and I had to fix it myself because they refused to and after they came to fix the floor leaking it still leak. A month later it still leaks. I'll be speaking with my lawyer and judging from all the negative reviews I've seen. I think this could be a class action lawsuit. It seems this company has been thriving on shoddy work and banking on no one standing up to them.

I found out the next day that my contract had been cancelled without any reason or discussion from the sales manager. Champion Window is deceitful and did not want to honor their buy one window and get the second one at a 50% discount. The service manager stated that he would not be undersold..whatever that meant! They are very disrespectful and dishonest in their business practices. Why was I cancelled when the sales Rep called and confirmed the sale! They even caused a hard hit against my credit for the financing!! I will never DO BUSINESS WITH THIS COMPANY AND THEY SHOULD BE ASHAMED OF THEMSELVES FOR BEING DECEITFUL TO THE CONSUMER!

The only good thing that I can say about Champion siding is their sales department. We got our financial way to pay back quickly. But the way we were treated after that was a horrible experience that I would never have Champion do another job for me on any other house I own. We have had two siding jobs with Champion and both times was a struggle to get them to finish the job within a good time frame. Their workers broke our outdoor lights and did not put the lights back up and the workers tried to use one of our porch table for a ladder and broke it.

I bought a custom sunroom from Champion Boston. I have been calling for 4 months, people come out look at it, take pictures and never come back. 1 guy came out with Windex and cleaned all the windows. The roofing edges are ragged and unfinished looking. Looks like trim is missing between roof and walls, and there is a piece of siding that is wavy where they cut it too long and just stapled it on anyway. I would not recommend their products to anyone.

We bought replacement windows for our sunroom in Fall of 2018. They were installed in December 2018 incorrectly. They leaked all winter long. I kept calling to get someone out to our house to look at them and they would say they would have to call me back and never would. Finally Spring 2019 someone came out to look at them and said they needed to be completely taken out and re-installed, made another appointment for that. May 2019 they come out to re-install and one of the 3 windows still leaks. I call them back, they send same person out who re-installed it and says they have to order a new sash (sp?).

Newly constructed sunroom. I get leaks with each heavy rain from ceiling, windows and buttress. Just opened 1 window and it's not installed properly because it won't lock. I keep calling and emailing customer care. The company does send a man out to fix each issue. But others keep occurring. Do not waste nearly $49K after interest with this company. They also use an outside financer called GreenSky. High interest and no recourse since Champion has already been paid.

The lifetime guarantee is deceiving. The salesman kept talking about the kid throwing the ball through the window and Champion replaces it for free. It's not free. After 2 years it's $99. And my problem is not a broken window but screens that the insects eat. What good is a screen that doesn't stop insects? Every year I have holes in all of my screens.

Memphis Buyer Beware!!!! These folks are so good at a sales presentation but that is the only thing they are good at. Lying. I was sold a picture window and was asked to review this company and give it 5 stars in order to get my discount. So I did. And how wrong I was for doing this. 3-26-2018. My window has a hole in the wood and I needed my windows replaced before it started getting hot. I purchased the window and made a 50% deposit. The sales rep, Keron, promised me 4-5 weeks before installation would happen. We agreed on this. That was the last communication I have had "from" this company.

Misleading. After 2 months of waiting for Champion to start building numerous calls I finally had to call my finance company for them to reach out. Finance called me back. Said they said they can’t build my sunroom. I wasted two months with them contract in hand. Looking for another contractor.

I called asking for a quote for a vinyl windows sunroom. The salesman came out and told me they don’t do vinyl only glass. Why didn’t they say so from the beginning? When he left he l got into my car to leave as well only to notice a huge puddle of oil on my freshly pressure washed driveway. I’ve been calling and calling Champion and it seems all calls get routed to the home office in Cincinnati. I cannot find ANYONE to talk to in Georgia much less my salesman who never left me a his card or business information. NEVER DO BUSINESS WITH CHAMPION. If you do, hope you never have to have a repair. You’ll never hear from them.

Ok...Salesman came out and spoke with Timothy. Didn't hear from him again... They had a booth at the Home Show we were going to walk past and they stepped out and approached us. Timothy just politely told them they had their chance and blew it. Explained a rep already came out and 3 weeks later all we heard was crickets. He took Timothy's information and stated "Oh I remember this address". Should have been a clue... We gave him the name of the rep and asked he not come again. Doorbell rings...guess who same guy. I had reservations about letting him in so gave him the Benefit of the doubt and let him in anyway. He sat down and asked me to turn off the View. I had the sound turned almost off and plus put all 4 dogs out. Doesn't address what he's there for launched into a spiel about his political and religious views, held my tongue if anyone knows me at all knows how hard that can be.

Buyer Beware! Sales and related material are "misleading" at best. 365 Comfort, Patented 7 layer process, etc... These are base level windows (See Energy Star Rating). The cost is exorbitant! Go to your local home improvement store and buy higher quality at lower price. After the contract is signed everything changes. Wait for install of windows that are mismeasured, Low quality, Electrical Shorts, Staff that employ Threats and character assassination instead of solutions to extensive real problems. BEWARE BEWARE BEWARE!!!!

I have contacted the people in Chattanooga about this problem and I get no satisfaction from them about fixing it. I have talked with the sunroom installation supervisor, and talked with the district installation manager and this still is not resolved. I have a warranty on this product but it appears no one seems to care. It is now March of 2019 and still waiting for closure.

I requested service to have a large window replaced. The salesperson Jeffrey told me the company’s policy only allows a minimum of 3 windows but he could try to work with me with at least two. I agreed to have two windows replaced despite knowing there was no problem with the second window. He did a fantastic convincing demonstration on the different windows, and brought great attention where is product was better than other. Then he drafted a bill for $4,600.00 to replace the two windows. He offered a 10% discount if I sign the contract immediately. He further offered a 20% discount when I told him I need to shop around. He told me I live in a nice neighborhood, so if I agree to have their sign posted in my front lawn for 6 months, he could remove an extra $600.00. Jeffrey further went on to tell me if he didn’t make the sale, his company could get audited and the company to get into trouble. All the red flags of a scammer was up.

My sliding door glass (double glazed) leaked after 6 years and started to get cloudy inside. I called the manufacturer that happened to be Champion Window. After back and forth with the customer Service finally got a price to replace one sliding door for over $1,800 and they would not even warranty their work either. I called their VP of Operations, CEO and many other offices and no one would return my calls. After couple months, I did not want to deal with them anymore specially with their poor service response and quality of their products. I called my local glass company and replaced the glass for 3rd of what Champion was going to charge me plus I got 10 years warranty on the product. Go figure that one out...

I had Champion Windows installed 2014. Since, I have had 5 sashes replaced due to seal failure. I asked them over and over again (BEFORE the 2 yr labor warranty was up) to get the issue fixed. Either the original installation was performed by an incompetent or their windows are inferior. At one point I could open a window but couldn't close it! They came out and reinstalled two rear windows and told me that should fix it. Well no, it didn't. Within months two front windows had sash failure! They'd order a new sash but not fess up to the issue, not even reply! They just replaced a 5th sash (replaced before) in a window they reinstalled, and charged me $99.

We just finished going round and round with the Cincinnati-based Champion because they had installed the wrong color French doors, then we had several other problems. This time, it's our 50-year warrantied roof. Champion re-roofed our house in Nov. of 2016. We now have a leak in our living room ceiling, directly below the flashing placed at the base of our chimney. We called Monday, Feb. 18, and had to call back on Wed. because the returned phone call never came. I was assured on Thursday the roofer would be coming to make repairs on Friday. He never showed. According to Keith, the dept. manager, the roofer was unable to find our house.

They destroyed my fuse breaker when wiring the electric outlets. My fuse breaker trips all day long because of their faulty wiring issues. I have major problems with my fuse box breakers. I had an established electric review why my fuse breaker is always tripping and they informed me that Champion put faulty wiring in my fuse box breaker.

Champion installed patio doors in a new construction sunroom. Several years later seals went bad and they sent service guy out and charged me a service call and said they’d repair it under warranty. Four months later they still haven’t fixed my door and their fast talking customer rep tells me it will be at least 2 more months before they can fix my door. Too many reputable manufacturers out there. Don’t buy from Champion!

We purchased windows from Champion and took a little while to get the windows. That was our fault because we had to get approval from the HOA for what we were doing to the house. The install is where everything came crashing down. They say the windows are custom built to your window opening but that's a lie. One of my windows had half inch gap on top and both sides of the opening. They say it is installed correctly. Also on install day they didn't have all of our windows on the truck and were going to send the last one out on another truck. It magically "broke" and had to wait 2 weeks for it to come in.

We had all new windows installed 10 years ago. In early December we noticed a crack in one of our bedroom windows. We contacted Champion to come and replace the window. They told me it was probably a stress crack, placed tape over it and said they had to order the window, which would probably take 2-3 weeks to come in. They charged me a $99.00 trip fee even though the windows are to be guaranteed for a lifetime. Apparently, after two years you have to pay a trip fee. It's been a month and still no window.

We would like to give Joe ten stars, but this site will only allow five. From the moment we met him, we knew we could trust him. While his competitors gave us quotes of twice to four times as much (a few lower, but so was the quality of their products), Joe gave us several options to fit our budget and needs. He never pressured us, and was very patient while we made our decisions and dealt with approval from our HOA. Joe was always professional, courteous, and helpful with all aspects of our patio door options!

We had a sales person come to our home for a free consultation. All he brought was a book with pictures and talked about what "number do we need to be at" to sign a contract. Never spoke of the company, products they use and couldnt answer many of our questions. He kept having to call someone to get the answers. After 2 1/2 hrs he left. The next day I called and told the person from the company about the visit. He was suppose to bring sample products and do a demonstration which he never did. I asked to speak to a manager and was told it would take 24- 48 hrs. Well it's now been 5 days and still no call. They won't get our business.

Service on windows is basically nonexistent. In August of this year (2018) I set up an appointment to look at 5-6 windows in our house that have seal failure. The person took down all the information from the job order labels which requires taking them out (vents). He left without putting them back in. In October I called to inquire about our replacements. October 15th they came out with one window and said the other broke on the truck. I said, "OK but where are the rest of them?" They knew nothing of the others and again they went through the house as I pointed which ones had failed. They took down all the job order info. I called again December 3rd, explained the situation and wanted to know the status. I was told they did not know but the Boise/Meridian office would call me within 48 hrs.

My Husband and I purchased a Sunroom from Champions back in 2006 and have regretted it! It has been a nightmare lost track of how many times they had to come out! Roof constantly leaking, door and window latching breaking off! Now The Sunroom ceiling is coming apart and started leaking. I am not one to write negative reviews but if I can help save someone else from this horrible company that put a lemon Sunroom in for a ton of money that we never got to enjoy because it was always leaking then it was worth my time to write this! Very dishonest Company!

You're local criminal organization. Promising to begin work in only a few weeks. Months later when you call trying to cancel they tell you "There's a 30% penalty fee". Of course you complain and you're told, "Hey it's at the bottom of the contract, you signed it". Thank you 'Dale' from the Oklahoma City office, you're such a winner of a human being. So I have to pay a 'penalty' for work THEY never started.

As a disabled Vet I say, DO NOT BUY ANYTHING FROM CHAMPION. Last July Champion inventoried my windows that had broken seals and said they would take 6 to 8 weeks to come in. In September I contacted Champion and was told they were never ordered. After posting this issue all over the internet, I was assured by their national office that my bad windows would be replaced on Nov 13. I called them a week ago and was told my replacement windows had not come in yet and they would not schedule the work till the windows came in. Today is Nov 13 and they are not at my home installing the windows, nor have they contacted me with a status. I truly think Champion learned their customer service skills from the TV cable industry.

My 2006 window replacement cost me $8,300 and a crooked, deformed finger. The windows are terrible. I saved for years to have them replaced and have regretted it ever since. Plants were damaged, and broken glass and trash were left after the install, along with personal property damage. Champion has had to replace and repair several of the windows. Now that the cold weather is here again, I have to put window shrink plastic film on each of the 11 windows because they are so cold! The windows freeze shut during cold weather, and Lord help us if there is a fire as we can't get out! In order to open them, I have to slowly pour hot water in the frame, which takes a long time for each window.

The work was sloppy and half-assed. Patio door: It took 4 attempts to install the lock correctly. It still doesn't work right and feels creaky and crunchy when I turn the mechanism. Caulk was smeared in several spots on the patio. The caulking job around the patio door was sloppy and left holes in places. Bathroom window: The window was not installed level! Installer tried to pass it off like the frame of the house wasn't level, but that's nonsense. The interior seal wasn't caulked. Even after it was pointed out, the installer still only caulked the sides and the top - I had to caulk the bottom seal myself. Entry door: The threshold is warped and bent. The paint around the doorknob and deadbolt started chipping the moment the installers left. The deadbolt wouldn't fit snuggly into the opening, so the opening had to be ground out. It now looks like it's been gnawed at by beavers.

Salesman demonstrated their product and services but when signing the several pages of the contract. He explain what each page represented except the page reflecting a 30% cancellation fee. Their cancellation fee is a ripoff. As in my case, they did no work, only did the free estimate. My 30% cancellation fee was over $3,700.00. I want consumers to be aware of these outrageous cancellation fees imposed on customers for their gain. I think the government should look into these practices as it's much too much money for doing nothing.

I ordered six custom windows and one custom front entry door with sidelite. Our signed contract stated installation would be in 7 - 9 weeks. After a string of lies by Champion, they finally installed my windows and door after approx. 17 weeks. Then, part of the installation crew was rude and uncaring. They replaced my old 100% vinyl windows with vinyl windows separated by unfinished wood trim, which was a surprise to me. I now have to carefully paint the unfinished wood trim. Overall, they did NOT do a professional job, and also damaged my bushes and property due to the uncaring part of the crew. I would NOT recommend Champion to anyone.

I signed with them in 2017. Here it is 2018 and they cannot pass the county inspection and still want me to pay. Their craftsmanship is the worst. They attempted to build a sunroom over my deck. They replaced the deck and say they are not responsible for the uneven subfloor. They suggested that I get someone to unscrew floor and sand it down at my expense. 4 x 10 feet of deck was to be left which originally had solar light post in each corner. They took that down and left the lights on the ground.

Extremely frustrated and angry with our recent purchase of Champion Windows!!! The high pressure saleswomen talked us into getting $13,000.00 windows. Mind you that was just for the back of our home. She dangled their 18 month same as cash program for the purchase. We agreed and signed up for the program even though we had the cash for the purchase. Big mistake, They sold us a 12 month program and we were unaware. The interest was tacked on totaling $3000.00. Buyer Beware. They are in bed with the finance company and despite repeated calls to both Champion and Greensky, the finance company, they refuse to assist us. We paid off the windows immediately but, remain in dispute over the exorbitant finance charge.

I met with the salesman in July 7th and gave him a down payment of $9300. I called the next week to see why the check had not cleared and I was told it will take about 3 weeks. So needless to say my windows, door and gutters were not ordered until then. By the way, I did not realize my order was not in until late July until I called them over and over. So to date, I finally have windows and yes some were made too small. I have called numerous times looking for my door. I am done. They are the most non responsive company I have dealt with in my rebuild. Do not do business with this company. I will try to cancel the remaining items of my order. Good luck to me.

Champion Windows and Siding came to my house to do a vinyl siding, soffit, fascia gutter and downspout installation. The siding installation was rushed. According to the foreman - the boss wanted them to hurry up and finish this job. As a result, some of the sheet metal trim is installed correctly. The caulking was done haphazardly and the excess was wiped on the posts holding up the roof over the porch. Some of the trim strips are not straight. The crew left two large boxes of trash, nails and screws. They did not pick up after themselves very well. They even stole my 20' aluminum extension ladder. I have called several times about this and have not got it back yet. Overall shoddy workmanship and I don't care attitude. Litigation is our next step. I would never use Champion again, nor would I ever recommend them.

The initial construction of the deck was ok, aside from the workers actually running the gutter drain into the MIDDLE of our very small yard and having to clean up the worker's cigarette butts. After a phone call, Champion did correct the drainage. My real complaint is that we were told that Champion guarantees all aspects of their screen rooms. We spent over $20,000 on a very small screen room because we were assured by the salesman that everything would be taken care of in the case of a torn screen or anything else.

Champion reneged on the deal about 2 months after I signed papers and provided 30% down payment. Miserable experience. 4-6 phone calls over one month regarding status were never returned (Even the National Customer Care Dept did not call me, contrary to promise via chat). After filling out a requested survey, I still was not contacted. I still do not know why Champion reneged on the deal. The only good thing is that Champion finally returned my down payment.

Had new siding put on house 5/17. The gutter recently came disconnected from house. Obviously I would think this would be under warranty, but since it was an existing gutter, they would charge $100 to come and reconnect the gutter to the house! Totally disappointed in the warranty side of Champion.

I bought a house at the end of March, 2018. I was later informed that the seller had purchased 3 windows to be replaced by Champion. In April, the installer arrived. Only 2 of the 3 windows were replaced, as the latches were put on the wrong side of the third window. He said it'd be 4-6 weeks for a new one to be made. I called a couple of months later, not having heard anything. I had to leave a message that wasn't returned. I called and left another message a couple of days later. No response. When I got voicemail again a couple of days after that I called the national office they said they would try to contact my local office and would have them call me. No one did.

My wife and I called to get a quote for windows and siding. He stated that because I was at work and we were not ready to sign that he was just wasting his time. He went on to say that to put siding and windows on our 1400 sq ft house we were looking at about 40,000 dollars! They are out of their minds. He never sent us a quote and at that price it would have been a waste anyways. We had another reputable company quote less than half of that for cement board siding including paint.

I am currently in litigation with Champion Windows. After a year of trying to have them repair and replace faulty windows, which are only 7 years old, which are covered under my so-called lifetime warranty, I had to contact an attorney. They lie, they don't return phone calls and their products are faulty. Just read any review source, I wish I did before getting involved with this crooked company.

Very rude salesman Carter. He was condescending and stuck up when I asked him questions. Didn’t seem like he wanted to make a sale or bother with helping us at all. I’m not sure how people like that get a job in sales. We will be buying from a company with nicer people.

We purchased a bay window and from the start, the glass would fog up. When we contacted the company they said that was normal, all windows do this. Nothing for warranty. Now, 10+ years later their “lifetime warranty” doesn’t apply and we’ve learned that this window should never have fogged like it does.

They killed 3 of my flowers and I called Holcomb's which are very expensive flowers 24.95. They are called hellebores -Christmas roses, my thornless blackberry bushes and 2 of my elephant ears bulbs that had come up. They are smashed down. Now me and my husband had to go around the driveway picking up nails and trash throwed in my strawberry patch and grapevines. Just because we live in the country doesn't mean we are trash.

Saw a lot of negative reviews and want to tell my experience w/ Champion Windows. I live in Brush, CO and in December of 2015, I had Champion (Loveland, Colorado) replace all 21 windows in my home and put siding on the parts of the house not bricked. My windows were made in Longmont, CO. Which is great for high altitude. I had no problems with promises, services, etc. I was totally amazed that there were 4 people. They had the windows out of the house, put back in 1 day & came back the 2nd day to finish. Amazing. My siding was a different story because the gentlemen that did it, did it in the snow.

I have tried for about a month to the local office in Ft Worth Tx to come out and look at repairing my roof on my Champion patio room. One man came out and I have called several times and they keep telling me one person will call, they never do, call again and someone is on vacation, I am nothing to these people after spending 30k on my room. It is 15 yrs old and just outside of warranty and the roof leaks bad. I need Help. These people do not care. Do not buy any product from this company.

We installed a custom window. The window that was delivered was smaller than the size we ordered. The window itself was very shoddily installed, with a unfinished plank in place of a window shelf. When we complained, a crew of three people came in, and they were defensive from the very start. Asked us questions like "What is wrong with the window?" instead of understanding our concerns...

I signed a contract with a nationwide home improvement company (Champion) with an office in Nashville in March. I gave them $8300 downpayment with the understanding that it would be completed by the end of April, so I went ahead and got the loan from my bank so I would be sure to have the money for them when they finished the job. The middle of April and nothing was started yet so I called the office. Office manager rudely told me that it stated in the contract that the completion date was June 11. Ok, I understand that even though salesman told me differently. I wait until June 11... still not started. Contact BBB. File complaint. Company contacted me (obviously to fulfill conditions of BBB complaint response) and told me that they would be starting the build on July 5.

They don't answer phones return calls. Feb 15 $5000 down for sunroom. They said they will start 4-16-18/5-15-18/and 6-21. All no show no call. Received call Thurs 6-21-18. "Rain will not come. Will be there Friday 6-22." No show no call. On 6-25 I was not home. I left note on gate not to enter and they showed up unannounced. I got home and called. They broke their contract. States 8-12 to start. It is now 17 weeks. They said I will not get my refund back. DON'T USE THIS COMPANY!!! I also checked with building permit where I live. They never even pulled permit.

Scheduling an in home appointment was easy, and from what I read on their site, seemed like they would be a front runner out of the companies we planned on comparing them with. Sales rep showed up on time, wasnt terribly friendly, but was to the point; measure the doors, then sit down to talk. I was handed a lifetime warranty document explaining all that they cover, which did sound nice, but that was it. He gave me a little demo showing how when one side of the glass sample he brought was chilled to -24 deg that the other side remained at 74. Impressive if you dont know what to be looking for; glass has its highest performing zones at the center of the glass, whereas the edges have a higher transference of heat/cold.

The flashing around my windows has turned pink. I have talked to both the office manager and the service manager of their Louisville office. Both have promised repeatedly that they would fix the issue. I have now been waiting over a month with no action. I will never use Champion again and will strongly recommend to friends and family that they avoid Champion. I would give them zero stars if this site would let me.

We had siding put on our house and I have complained three times that the siding is dropping down. They did come out and put it back up but it has since dropped yet again. Phoned again and was told that they charge $100.00 to out to look at the complaint. They said they have already been out once and didn't charge me. Surely when you have a complaint they should not be charging you to come out to see their poor workmanship. I would never recommend them to my own worst enemy.

The salesman came to my home twice. I accepted the quote and sent the paperwork with a deposit. I expected to have a roof in a few weeks. They gave me an old quote form, which had the wrong address on it. I talked to them. They decided they bid too low and wanted to rebid. Their paperwork is not worth the paper it’s printed on. With this problem, I question what their work quality would be. They may be legal with a clause in the contract that they can change the price but not ethical.

My Invoice says Voucher, Deposit and Prepaid Total. Merriam-Webster.com definition of Voucher: a form or check indicating a credit against future purchases or expenditures. That amount was not taken off of my loan. My Window Contract says 33% off plus $250.00 Gift Card. The price before the Fictional Discounts is not in any paperwork. It also was not credited to my loan. The Contract says Down Payment (Voucher Amount), this also was not applied to my loan. Quality? The inside surface of the windows are cold on cold days. Quality is POOR.

Windows and patio door - Stay away from this company. My salesman was misleading and talked me into doubling my budget in writing, yet verbally agreed upon a totally different number. The manager called and made an accusation that I was complaining about the price because I am battling cancer and trying to make him feel sorry for me. I don't need anyone to feel sorry for me and the fact he is accusing me of contacting him for sympathy is extremely offensive. I just need to deal with honest, ethical companies. Beware and make sure you have a witness to your sales pitch conversation.

I can't believe I went with this company for replacement windows. I bought in to their sales pitch with the warranty sealing the deal. October 2017 I called about 2 windows with broken seals. They took my $99 for service fee and said 8 weeks for windows to come in. It's the middle of March 2018 and still no windows. They won't return my calls. It seems like they are not legit.

We placed an order with Champion Window which they stated in their contract would be four to 8 weeks out. After 7 weeks and trying to get ahold of someone to call us back to set up our final measurements (which they never did.) we decided to cancel since it was clear that we were not going even get started on time or if ever. We also received a bill from the finance company they were using on interest owed for the job. Again we never heard from them except for the initial sales guy at the start of the process.

When we signed the dotted line 10/13/17 we were told 6-8 weeks they would start. For three weeks now it’s next week but no show and no communication. Won’t return phone calls. This is unacceptable for a company of this size and stature.

I ordered and financed my siding 2 months ago. I was told they would call to put me on the schedule in a couple of weeks. No call. I called in and was told the product had been ordered, and once delivered, they would call me to schedule. Still no call, and my 2nd payment is due. Not returning my calls. They have had my money for 2 months.

In mid-June, I contacted office to report compromised seal on a bedroom window; noticed it when an obvious hand drawn "image" appeared within the sealed portion of the window. Called and spoke with representative in NB office who advised would have the scheduler contact me. No call back, medical issues arose, so again contacted the office in August and was given service call date of 8/15. Serviceman came and measured window; was advised at that time it would take two to three months to get window from factory. Advised installer I would contact corporate, as office/scheduling of this "event" was the worst customer service I had ever encountered. Called corporate and left message on mailbox (where is everyone?) and NEVER heard back. Early October, received call from Champion service office in NB that window is in and want to schedule install date.