Champion Energy Services Reviews

Champion has been great. I’ve always had good luck with my providers but Champion seems to be a little bit less money which is what I like. The reps have always been nice and had called them for basic questions. I would definitely recommend Champion to others.

I started with Champion not too long ago. The reps were professional and courteous, and the installation went smoothly. I wasn't there but I didn’t have to worry about a thing. So far, their service has been very good and it's been reasonable. I’m hoping to stay with them for a long time because I’m not big of changing unless the rates go very high again. Others should check it Champion.

Champion Energy is good. It has helped a lot of people, like me. The old company charged a lot of money, but now as I do it from this new company, they do it a lot better. Champion Energy's people do a good job. Four weeks ago, a different company was knocking on the door, but I don't want to change companies. I'm happy and doing fine.

I had Reliant before but I'm very happy with Champion now. I have over 20 accounts with them and every time I call, I talk to a person in the United States and they’re very helpful. They're also courteous. I call them, they take the information, they set up the account and the account is turned on. It takes less than five minutes. Most everything we have now is on a smart meter, so they just go through the AEP and then it’s turned on. Overall, their performance and reliability have been very good and I’m very pleased with their service.

We've had Champion's services for only 30 days and so far, the experience was just fine and I haven’t had any problems.

I like Champion Energy Services. I also like the email that they send every week about the consumption and the weekly trend. The service installation has been very good and their free weekend program serves well. Last month when I was out of town, I missed several emails including the billing notice. After I got back, I received a call from their service agent and she was very nice and very patient. She reminded me that I should pay my bills which were overdue and she told me how to do that. So far, their service has been perfect and very reliable. Every time I need to be recharged, I know where to find the consultant. They have been very nice and it has been a seamless experience for me. I'm very satisfied.

The only interaction I had with Champion was when I signed up with them and it was great. I switched to them due to their cost and I've had no problem with their reliability and overall performance. I would recommend others to sign up as well.

Champion Energy Services was referred to me so I called to sign up. The interaction I had with their agent wasn't exceptional but it was okay. I told them that my address was in Republic Circle, which is a new housing development, but they said that they didn't have it in their system and what they have is Republic Loop. I looked online and it says Republic Loop so I don't know if I'm paying for the right house. Still, the overall service has been fine.

We have initially used Champion Energy Services and we just continued on it. Their customer service reps' ability to help us was good and we felt very comfortable after explaining what we wanted. The installation was already done by the time we reached our apartment so it was good too. I would tell a friend to prefer them than other services.

I went with Champion and as far as usage goes, they’re comfortable to use. So far, it’s been great. My interactions with their team have been pretty much internet based. It’s fairly easy. I had some questions about logging on and they were pretty good about it. We’ve had Champion for two months now and have had no issues.

Champion Energy Services' price was cheaper. They were nice when I called and they're nice to work with. They are also always so friendly. The overall performance and reliability of their service were great and I have recommended them.

I had great interactions with Champion Energy Services' customer service representative when I was first getting it set up and they answered all my questions. I wasn't there during the installation but when we moved into our apartment, everything was working perfectly. We haven't had any problem with it like the power going out even when Harvey hit so I have been very pleased. It’s a very reliable company so I don’t see any reason why I wouldn’t recommend them.

My contract with my previous provider was coming to an end so my friend and I checked out the internet and Champion Energy Services' offer seemed like a better deal so we both went with it. My friend went in first and told me the name of the terrific rep. I called the rep and told her everything that I knew and she was really sweet. It was right at the time when the hurricane hit down here and her horses got hurt but she was still working. I never met a rep that was that nice. Usually they're busy but she was a very personable person and she's the very representative of the company. I flipped on with Champion Energy Services in November and they're better than my previous provider as they don't charge that much.

I moved in to the area and researched energy providers per price. I'm very pleased with Champion Energy and I find their emails very useful.

Champion Energy is a whole lot better than my previous provider, and I've only had them for a limited time. I bought a new home and it has been seamless. I called and spoke to their rep and she was well-versed on the products and the different options I had. It was a really quick and simple call and I was done. I love the weekly email updates with my usage and I feel that the system is a lot more user-friendly. Also, I like that they give referral bonus because I started referring them people and I didn't realize we would both get a credit.

Champion Energy's price and customer service are good. Plus, they're so friendly. When I get an issue, I just make a phone call and they solve it. I have recommended Champion Energy to friends.

I had Champion and then I switched, and then I went back since I never had any problems with them. Setting their service back up was really easy, and I like them compared to the other provider I used. I’ve been with them for four months now and so far, service has been great.

I had an awful experience with my past electricity provider but Champion Energy is the best. I got everything set up and I like the weekly update so much because there is nothing for me to feel cheated. They don't give bogus bill every month and they are reliable. For now, I'm satisfied with them.

Champion Energy's price per unit really caught my eye, it was the best deal. In addition, they have their headquarters in Houston and the flood happened on the same day I signed up. They were underwater but they still answered my call and were very sweet and calm amidst the chaos. They were able to answer my questions, so I was impressed. I signed up before moving into an apartment complex and when I got there my power was on. I got them about four months ago and all my bills have been under $40 every single time. I support them and I’m satisfied.

I went to Energy Ogre and they chose Champion for me. Compared to my previous provider, electricity is the same but the price is much better. I spoke to customer service when I set up my autopay and they were wonderful. The installation was transparent to me so I didn’t have anything to do. I've been with them for three months now and overall, Champion is cheap, but excellent. I would tell my family and friends to go with them.

Years as a customer with perfect payment history and outstanding credit score and many referrals sent...won't allow service for my company without a HUGE deposit! Seriously?!?! I pay every month on time and have a super high credit score and own my own company! No more referrals from me, and I will take my business to a company who appreciates and rewards people who pay on time and have good credit! (And let's add the threats and tone of voice from the man who called me to tell me I was being declined).

TERRIBLE COMPANY... I had my account set up on auto pay. Champion Energy would disconnect me randomly and I would have to call in and find out what happened thinking maybe there was something wrong with my auto pay account. Yea after the 5th time it was clear. I then noticed my monthly bills were going up significantly so I looked at the details of the billing.

This company is the worst energy company I have ever had. I currently have their service and chose them because of their cheap prices. You get what you paid for the customer service is deplorable and the agents are rude and disrespectful. This company could care less about their customers or their customer's needs. The only thing this company is good for is their low prices. Don't be fooled by these low prices because they will charge you extra for anything under the book. The company is horrible and I would pay a few cents extra to have another energy company.

The service connection was prompt and the communications were courteous. I like the weekly energy consumption reports with the weather conditions shown underneath, so you could relate between personal consumption and weather demands. Champion had different plans, one of which is the month to month plan which I used since I will be renting the place for a year till I retire. I am recommending the service to my tenants and I would definitely use them again. All in all excellent service.

RUN AWAY! This company is a SCAM! I was out of town with ALL of my utilities turned off yet my billing cycle for the 2 weeks that I was gone the usage was equivalent as to when I was home. There was NOBODY at my place to run electricity to begin with. I wish someone had written a review like this one before I signed a contract with them and I had came across it. If you search the reviews for this company the majority of them are almost unreal saying they are happy, satisfied etc. Their customer service gives you the complete runaround as to why the bill is so HIGH! 300-500/Month with MINIMAL to no usage. My wife even got accustomed to cooking in the dark to save electricity. That's how sad it is. Terrible company. Please tell all your friends, family, acquaintances, and etc to save their money by refraining to partner with this company as their electricity provider.

A employee from Champion Energy came to our home offering their services. My husband thought would be great company and save money considering they compared our bills and also we wouldn't have to pay. Pass through charge was all included in our rate and we would yet still save money. After receiving our first bill we were floored with a 300$ bill. I called and had to ask what plan we were on because this was crazy and I also hadn't been left with a welcome package. Nothing was sent to me. Nothing. Well it's a go green for 3 years. Definitely wouldn't have picked that ourselves told them what happened and said "there must be a mistake can we switch to a different plan and we can keep contract for 3 years."

We have been so very happy with Champion Energy. Just renewed for two years and did not even bother to look at any other company. We will recommend Champion Energy to our neighbors, church members and relatives. We could not ask for a better company to deal with. Thanks Champion Energy.

This is not the same company I used to know and love. Every time I call now, agents are disinterested and not friendly. I got a bills for 4 days of service when I had not yet moved. That is not my responsibility. The Champion Energy I know and love would have waived that payment or set about fixing the inaccuracy, not told me I must have made a mistake. RIDICULOUS.

I have had superb service for the past two years. I just renewed after spending over an hour comparing, or trying to compare, the multitude of programs offered. Some were so complicated that comparison was impossible. I found the Champ Saver-24 fixed kWh energy rate the lowest that does not charge a base charge.

I have service with Champion for several addresses, and I am very glad to keep it--not just due to your pricing, but due to your customer service. I know I will always speak to someone professional and helpful. Today a young woman named Jasmine helped me sort out an issue, and she did a great job. She was prompt, polite, friendly and she got the job done. Keep it up and I will always be a customer!

Our renewal process was a very pleasant experience. We appreciate our Customer Service Representative helping us get a low competitive rate. This has allowed us to continue with Champion Services as our energy provider. We highly recommend Champion Energy Services.

Fastest respectable first class service ever I see in the state of Texas. I wish everybody learned from Champion Energy Services. The way they treat me I am so happy. I like to see all my friend changed their service to Champion Energy services. Thank you. Thank you.

Your customer service is so wonderful and I appreciate your employees so much. They are so helpful and you don't have to speak to automated line. Cannot say enough good things about your company. Thanks for giving us such a wonderful rate and I would highly recommend your company to anyone.

I have been with Champion Energy for several years now and was told about this company through my church which uses it. I am VERY happy with it. The prices are lower than other companies and the customer service is great, as I ALWAYS get to speak to a live person and I am NOT held on line for a long time. I plan on using this company from now on, and I recommend this to family and friends.

First of all, let me say that the person who helped me set up auto-payment on my (recently renewed) account (on the 4th of July) was simply delightful and professional. She was very helpful and cheery even while working on a holiday! Another reason for my response is to convey to you my one-item "wish-list" for Champion - and that is to provide your customers with an online option for setting up auto-payment. Every time I need to update my auto-payment method (when my card expires or when a new card is issued due to fraudulent activity), I have to do it by phone. (The problem is, over the 2-3 year lifespan of a credit card, I don't remember that your website doesn't have that option. And I waste time looking for the option on the website.)

I have charted our electric usage for sixteen years, paying particular attention to problems. Champion Energy is the best provider we have had. Fair treatment and good rates are not enough because everyone says they provide them. Champion's weekly usage email reports set them apart. They are the first provider that we signed up with a second time.

You should take a look at Champion for an electricity provider. I was with another company for over 20 years. My sister told me about Champion and over the past two years I had one bill over $100.00. I had been paying the other company over $300 during the summer months. Check it out.

New to Texas. Son set up initial program. He is now deployed sad to say, so it was left up to me to decide which program I needed. Very different process from where I relocated, so I needed assistance in making my decision. Rachael was the rep who assisted me. She went above and beyond to help me select a program that will work for me in the absence of my son.

I called because rates for renewal were higher than shown when I searched available power rates. Rates for renewal are higher than rates for new customers. On phone call, learned a senior discount was available. Discount not shown on web page.

The renewal process has been made as easy as clicking one time on the Champion webpage. Thank you Champion for helping make life easier. I remember the first days where we called and discussed rates before deciding on the action to take. What a great change. Everything we have experienced with Champion has been this simple. A great company to deal with.

I am beginning my 3rd year with Champion Energy and have been very pleased with the rate I get from them. I'm happy with the ease with which I can pay my bill online and I like the easy renewal process. The thing I like most however is that Champion does not issue a penalty for using too little electricity like so many companies. That means a lot to me! I appreciate being able to do business with them.

I've always gotten a good rate for my service through Champion. I haven't had to contact them very many times but have found them very pleasant when I did except for one time. I called shortly after signing with them to ask why I was paying city of Houston taxes when I lived in the unincorporated part of Harris County. I was told initially that, that was just the way it was and nothing could be done about it. Two hours later some lady called me back and said those taxes would be removed and they were.

I appreciate the excellent electric service: No price increase at renewal, Clear communication, fast, easy, sophisticated and detailed online account management. I look forward to continuing my electricity service with Champion energy. I will recommend Champion to my family, friends and acquaintances.

2016 renewed by phone. Acct was in my late husband's name; did not have info to access online. 2017 - acct is in my name; used online renewal; very easy; discovered I qualified for Champ Silver program. No problems with the actual electric service; customer service 2016 renewal was very positive and helpful. Thanks!

Renewals have not been easy over the decades. Green Mountain, Reliant and others have not gone well. However, your people have done it right again and again. Thank you for an easy renewal program and confirming it is so! It is a very good way to do Business in Texas.

The representative I spoke with was very informative and answered all of my questions. She was kind and helped calm me down about renewing my contract and the potential of moving later in the year. Thank you for great customer service!

Individual who assisted in our renewal answered all questions and concerns forthrightly. No hesitation whatsoever in recommending this electric service to others as we've done in the past couple of years. The service has been stable for the past few years since we've been customers, except for those times when overall electricity failed due to storms/accidents.

Omar, the representative from Champion Energy Services, was very professional and helpful. He assisted patiently in finding the right plan for my husband and I, who are senior citizens. He also exhibited good follow up. I can highly recommend the services thus far. I wish I could say the same for the distributor CenterPoint Energy.

I renewed with Champion Energy after calling their customer service. I was given a great rate and appreciated the friendly assistance. Their rates are very competitive; their online billing statements are easy to read and I love the weekly home energy usage emails.

I have been with Champion Energy for several years. The service has been great and my electricity bills are VERY reasonable. I would recommend Champion Energy for your electrical service needs. Easy to sign up and easy to renew. The website is easy to use.

Champion Energy is the best!!! I have the free weekend services and I have been saving lot of $$$. I love how they send you weekly usage in an email. It keeps us informed on when and how much energy was used. I was new in Texas and did not have an idea at first about all the electricity companies so I was doing lot of research and after reading all the great reviews of Champion Energy it did not take too long for me to decide to call them. Customer service is awesome. It was very easy to set up the contract with them. I saved $25 on my first month's bill after providing them the reference, which I thought was sweet.

I switched to Champion two years ago when my provider increased the rate significantly at renewal time. I love having the fixed rate and not having to pay a higher rate because I use little electricity. I just renewed for another two years at an increased rate of 0.01 cents per kWh. I have never had one problem with the service or the billing. I don't think I have ever bragged on a electricity provider before.

I've been pleasantly surprised with the prices & customer services. I have recommended Champion to a family member & she's now enjoying the lower prices & great customer service. Over the years, I've used several different energy providers & have sometimes been shocked at my bills. Thankfully, I have not had that experience with Champion. :)

Renewing after 2 years of great service. I have no complaints. Champion Energy does a first-rate job at a very competitive price. I had a salesman come by trying to get me to change electric companies. When he found out what I pay with Champion, he promptly excused himself and moved on. Champion has great customer service; 2 years ago, I made a mistake on my order. I called Champion, and they promptly corrected my mistake. Highly satisfied customer.

I've been with Champion Services for about 6 years now, and have no reason to change. Champion has some of the lowest rates in the industry and lots of green alternatives to choose from. One of my favorite things about Champion is that the billing is so easy to read and understand and shows you your avg. price for electricity each month including provider's fees.

Great low rates. I strongly recommend switching to Champion! My electricity has been substantially lower than what it has been in the past. We are very happy with Champion Energy! Also we have referred a few friends and received a discount on our bill.

We've been with Champion Energy Services for several years now and couldn't be happier. Their rates are great and billing and customer service are top-notch. Anytime I've had need to call them they've always been very helpful and very courteous. I changed my elderly parents over to them a few years ago also and they're very pleased. As long as Champion is available in the area we live in they will be my #1 choice. Thanks!

The gentlemen I talked to was very helpful in explaining all points of my current contract and also informed me of a new and better plan. He was very kind and I appreciate his patience with me and my lack of knowledge in this area.

Champion Energy respect loyal customers, not chase away good customers like other Energy Providers. Champion Energy offers good rates to loyal customers when the time to renew. Also, Champion Energy has great service in billing that is easy to understand.

I have been with Champion for about 3 years now and I couldn't be happier. On the rare occasion that I need to talk to customer service, the representatives are always pleasant and helpful. I especially like the weekly emails showing my usage. I recently received an email letting me know that my current contract was due to expire in April. I used the attached link and was able to look and compare the various plans. From that it was easy to make a decision and I renewed for another two years. From start to finish it could not have been more than a couple of minutes, it was simple, easy, and painless. I am a Champion customer for life.

About a year ago I switched from my former provider to Champion. Could not be happier. Each time I have dealt with personnel at Champion they have been very pleasant and knowledgeable. Plus, I have saved a lot of money. There may be some who are cheaper but this full package cannot be beat.

I have been with Champion Energy Services for at least five years maybe longer, and I have always had great customer care and the best rates offered! I have referred my daughter and she also experiences great service and rate savings. Thank you Champion Energy!

Several issues: a) The "Power to Choose" rates were not realized when clicking the "Sign up now" link; had to negotiate with Live Chat to get the advertised rate. b) Within seconds of agreeing to a renewal, I received an e-mail confirmation with an about 50% higher rate for the energy portion. The agent apologized and said it will be corrected by this morning. This has not happened yet. In summary, Champion basically tried twice to get a higher price than advertised/agreed to. I'm still waiting for the correction. Otherwise a Slamming complaint will be sent to the Utility Commission, NLT noon today and Champion lost a pretty good customer at the same time. PS: I retained a transcript of the online conversation.

After comparing kilowatts with other competitors, Champion has the right stuff. Happy to renew and keep low rates. Customer service is very polite and best no hidden fees. If in need of payment plan, they are always there to assist. Had other electric companies and finally I can say I have been a customer for past 3 yrs. Thank you.

Champion Energy has been my electric provider for 5 years now. They are always truthful in their plan quotes and keep you advise to your expiration date on its monthly statements. No hidden agendas, no hidden add-on fees. Recommend highly as an electricity provider.

Switching was easy. First I got a 12 month contract and I've been so happy that I renewed for 18 months now. My electric bill is half of what it used to be with Reliant. No gimmicks, no hidden fees, no surprises. I recommend this company to everybody!

Always helpful and efficient. Would recommend to anyone, anywhere. I have had nothing but positive interactions with customer service. The price is better than any other company. The service is great. The electricity is strong and always strong. I appreciate the quality and will always use Champion.

I completed my 2 year contract with Champion and renewed for another 2 years! I continue to regret that I hadn't switched to Champion from TXU 5 years prior to when I did. I was continually referred by a colleague to Champion. Champion's pricing is extremely competitive. AND their customer service both online and over the phone is superior to any other company with which I do business regardless of the products. Keep up the good work, Champion Energy!

I have been with Champion Energy for over 3 years and I have never had an issue. Their prices are competitive, the customer service is wonderful. Their referral program helps keep my bills low as well! $25 for each referral, for both you and the person you referred!

I moved to Dallas a few months ago and this was my very first time having to find an energy provider. I decided to contact Champion Energy due to the good online reviews, especially in comparison to other regional energy providers. I called them to get information, and I received excellent customer service. They carefully explained each plan and I ended up selecting the Free Time-12 contract, where I don't get charged for energy on weekends! (From Friday midnight to Sunday midnight). Two weeks ago I decided to move to another apartment complex, so I contacted them again. I was worried about having to pay a big fee for changing my address. However, they simply updated the address and move-in/move-out dates. It took me less than 5 minutes and I wasn't charged a dime! So far, I am very happy with this company and its customer service.

We received a call from Champion regarding switching suppliers. After a discussion, everything they told me sounded good... it was a discount program. I was told that the lower rate they gave me would be guaranteed for 4 years, which is what it stated on the email sent after agreeing to the service. Never ONCE did they say we were going to be locked in to a CONTRACT for 4 YEARS and can't get out of it unless we pay an astronomical termination fee. I only found this out after getting a separate bill from Champion, where most electric suppliers show up on your electric bill. Not only was that a problem, but the rate on the bill was at least 6 points higher than what I was given over the phone. They say this was due to PA taxes, which is most likely true, but our old supplier was still less... with the taxes.

Last year I signed up for one year with Champion Energy. This Year I renewed for two more years. I am very pleased with Champion Energy with their lower energy rates, the weekly energy usage reports, and their outstanding customer service. Thank You Paula and Myra for outstanding customer service. Thank You Champion Energy!

Excellent and transparent service, great prices. Very clear and accurate advertising. Very fast service setup and renewal online, without having to use the phone. I really appreciate that Champion kept the low prices also for my renewal (differently than other companies I used in the past), which allows me to save significantly on my electric cost. Thank you for your great service which I would definitely recommend and I look forward to continuing my business with Champion Energy.

We have used Champion Energy now for the past 6 months. They are very easy to work with, send reminder emails and have multiple options for payment of bills. Their rates are very reasonable and one of my favorite features is their weekly energy report, where I can see our energy consumption compared to last week, both in units and cost. It has helped us be more aware of what uses the most electricity so we can be more frugal.

Oscar helped me with my Champ Silver 24 renewal. I asked for (and got) a loyalty discount as I have been a Champion customer for 6 years. I also threw him a curve by asking for balanced billing. He told me about the pros and cons of this plan and then checked with his supv to make sure he got it right. He was very courteous and polite, making sure I was not irritated by being put on hold while he checked on the proper procedures. Yes, it did take about 8 minutes to renew my service with Champion, but I came out ahead and had a pleasant experience. I'm getting a better rate than I had previously!

Champion Energy has the best customer service and billing procedures we've ever experienced. Their rates are fair and reasonable compared with other companies' rates. Thank you, Champion - keep up the good work!

I have been with Champion for 3 years and just extended contract for 2 more years. Their service and billing has been great. What I like most about Champion is that they do not try to hide what your rate really is with rebates or bonuses. Just offer a great fixed rate and provide good service. Can't ask for more. Definitely recommend Champion.

I am thankful I changed providers last year. Even with the Oncor fee, I get a reasonable electric bill each month from Champion.

We recently changed our electric company to Champion from another company in Texas and it has been the best decision we've made! They are so friendly and helpful when you call or contact them online. The prices are incredible and we haven't had a bad experience with them at all! I would FORCE all my friends to use Champion if I could, they are just that good!! You won't regret going with them.

Happy customer. No free nights or weekends. B.S. Just cheap reliable electricity.

I called Champion Energy today to ask for an extension. I was told I would need to put down 25% of my past due balance. I lost my job last month but now have a new position. My first pay check is 4 days past my disconnect date. (Disconnect is May 31st and pay check is the 3rd.) I have been a customer for at least 3 years. I have always had good customer service from Champion. Sprint and AT&T are working with me. I had hoped Champion would help as well.

Champion has been great. Never had one oz of problems. Their website is user-friendly. Customer service were very friendly and my bill has always been fair. I would recommend over all those that sell you "free night-time" service! I fell for that ONCE!

I renewed my contract again with Champion and my rate went down for the 4th year in a row! I LOVE this company! Highly recommend them to everyone I talk to. Thanks Champion!

Love the service - great prices. But renewal notice is too early - and makes you feel like your service will be cancelled if you don't act immediately. Wait until 1 month prior, please. Or include contract date in notification.

My experience with Champion has been fantastic! I have used a few other companies for our electric and Champion is by far the best. Their customer service and account features are so much better than their competitors and they have low rates. I highly recommend them!

They did and I appreciate it. Thank you!

We are exceedingly satisfied with Champion and like the weekly usage reports and overall efficiency of billing. We have recommended Champions to friends, neighbors and family members who have all been glad to know of the company, all have been pleased and have switched to your company.

I just moved about 3 months ago and chose to go with Champion Energy because they are known for great service. I have the free time on weekends plan and it's awesome! I'm able to plan out my activities so that I can conserve and save during the week and do laundry, etc. on weekends. I also get free energy reports and energy saving tips every week via email, which are very useful. Plus, the cherry on top is the referral program, which is another easy way to save. I can honestly say I love this company and plan to stay with them indefinitely.

I just renewed with Champion again. In addition to outstanding customer service they offer extremely competitive rates. In today's economy it is nice to know that I can count on this company to offer great prices combined with great service. They deserve my loyalty.

I just want to thank you guys because this is the first time I've felt like I haven't been taken advantage of by an electric utility. You guys had the only website that actually laid out what your cost was along with Oncor's delivery fee and gave an actual representation of what I was going to be charged. You also have the best prices giving me the cheapest bill I've had in years. Thank you so much! This has been a huge help to our family!

Really for a commodity product like electricity it boils down to customer service. Every time I've called I've talked to a real Houstonian!

I will thank my LAST REPRESENTATIVE for allowing me to change this to a 1 yr contract. I wished the 1st rep. would have REMINDED me that if I turn 60 in LESS than 6 mos. that an 18 mo. contract is TOO LONG. You should have plans for people on disability income also, it probably would fall under A.D.A. acts. We show our proof of disability income, or a letter from S.S. therefore we qualify like seniors. Please consider this option for others in our community. We have very high medical expenses (gave this rating because 1st person was Not looking out in the best interest of me, and also slow paperwork). Don't mind 1/2 cent more (that's NOTHING compared to our medical).

I have been with Champion going on 3 years. They are very competitive and the customer service is very professional, quick and easy to renew with.

Omg. This is by far the best choice I have made. They are amazing in so many ways. I have 3 accounts with them and I want everyone to know how great they are.

We have had excellent service and low bills - love Champion Energy!

I renewed seven days late because I had a death in my family. When I requested to have the new or old policy rate be applied to that time I was told that was not your policy. I find that really bad service and may result in a loss of customer at a later date but has definitely made a referral of this electric provider not possible. For the record my representative was very professional, efficient and knowledgeable which for me does not match the inability to satisfy my needs as a consumer in a resolution I'm sure would not be a great financial loss.

I was contacted (by phone) by a representative from Champion Energy on February 16, 2016. The purpose of the call was to let me know I was eligible for a lower fixed rate if I renewed my contract now rather than waiting till it would expire in August, 2016. I was very pleased to hear what my lower rate will be and told the representative to consider that offer acceptable to me. I received several follow-up emails confirming the renewal rate and giving me all the details about my plan. I appreciate being given the opportunity to get a lower fixed rate.

I was recently given an email that offered an early renewal of my current 24 month contract (Champion Silver Champion Saver 24). After comparing rates from two other competitors, I called the Champion Representative (Brittany) and she covered the terms and conditions of the renewal and also answered several of my questions. I renewed the contract with Brittany over the phone and received a prompt email confirming the renewal. The process was smooth and efficient. I have been a Champion customer for about 7 years now and always found their rates reasonable, the billings understandable, and their customer service is excellent. If comparing electrical providers, I recommend using Champion as a benchmark to measure all others against. I believe that you will find that Champion is always a top choice and a great service provider.

I couldn't get my code to work when I renewed this time. Not sure what the problem was.

I had been using Champion Energy since July of 2011 and was very satisfied with their services and their rate. I would sign up for a yearly contract which I would receive an email prior to contract expiration and sent reminders for renewal. I relied on this to know when my contract would expire and when I needed to renew. The end of last year was a busy year for me and with lots of other bills, I again relied on emails to remind me of any bills or expiring contracts. I never received one this last July 2015 when my contract had expired so when I kept seeing my monthly bill go up I began to investigate why it was so high as my usage was not any more than previous years or previous months.

I've heard horror stories from numerous people in regards to choosing the right energy provider; some get gouged, some can't even get in touch with a customer service agent when they need assistance. Needless to say I was cautious when selecting a provider - especially with so many to choose from in my area. It's safe to say that I share none of the horror stories that many of my acquaintances experienced and I can thank Champion Energy for that. I've only had one issue that I can recall and it was an excusable mistake on their behalf.

We have been with Champion Energy for several years now and have been very pleased. When I saw that our contract was expiring next month, I checked different companies for the lowest rates and called a few of them. Champion offered us the best rates and we felt like we made a wise choice in staying with them. Incredibly knowledgeable and professional customer service. Thank you.

I Love this Company. Thank you for coming into my life and saving me from 3yrs of high reliant energy bills. I would recommend and can't speak more highly of this company. Customer service is polite, very helpful and well trained. I have never had problem!

After having a horrible experience with another energy company, I was able to quickly establish new service with Champion. Their new service set up was streamlined and easy. Since having the service, communication has been wonderful. I would highly recommend Champion.

I have been with Champion for a few years now and have always been extremely pleased. The service is great and the personnel has always been exceptional! No plans of changing to anyone else!

I've been very satisfied with your energy service. Twice I've signed onto my account and tried to set up automatic payments: the first time, it wouldn't give me the option, and the second time, I'm directed to a unsecure outside source, and it only gives me the option of setting up a pdf file, etc. So, I stop there. Not sure why this is such a difficult task on my part to help you. Maybe you could make things a bit easier for your customers. Thanks.

Living most of my life in Texas, our family never changed electric providers from TXU. Fast forward to 2014, when my husband & I bought a new-to-us home & I decided to try Champion. Not only was the process simple, but the rate is SO much better! I chose the Champ Saver 24, so our rates were guaranteed for 2 years! There are no "gotcha's" & the few calls I've made to Champion have been handled professionally with a smile. I believe it is important to document via Internet our POSITIVE experiences, as well as the negatives. But our initial 2 years with Champion has been a positive connection, so I just renewed for another 24 months & the rate is even lower. And TXU's rates can't even compare. Champion Energy is great!

I put down a $350 deposit when I started using Champion Energy in, I believe, 2012. At my request, services were disconnected on Nov. 6, 2015, at which time I was told my deposit would be applied to my final bill and the remaining balance would be mailed to me by the end of Nov. On 12/8, I called to find out where my refund ($202.84) was and was told that it was deposited in my bank, which it was not. Then I was told I would receive it in the mail in 7 to 10 business days. I did not.

I have been very pleased with the services provided by Champion electric. I have had services for a couple yrs now with no issues. They always send multiple reminders when my contract is almost up. Bills have been considerably cheaper than when we had TXU services. Would recommend to others.

Champion Energy really disappointed me. We set up the auto pay and they never let us know that they cancelled it because we entered in a number wrong, so they did not want to work with us to fix that number. They told me that it is not their responsibility to let customers know when something is wrong, and I would know that if I read the small print. So unprofessional. We will never be using them again and advise everyone else not to. They do NOT care about their customers.

I have had nothing but a great experience with Champion Energy. They are accurate, professional but at the same time personal and friendly. Great prices. I love doing business with them!

CRIMINAL COMPANY SWINDLERS. A shady looking salesman showed up to our door promising 7.5 cents per kilowatt hour. He said there was no hidden charges or fees, and that 7.5 was just that, nothing else except a few small fees. His name was **. He spoke to my wife in our front yard near our car with 3 other adults present as witnesses.

I converted to Champion Energy from AEP because Champion called my home about three times a day. They are located in Texas and I am in Ohio. I expressed that I was unsure and they reassured me that they were the same as AEP except bigger and cheaper. My electric bill was not any cheaper. In fact, it seemed higher. I was with Champion for over a year and I had to sell my house due to getting married. My new home isn't where I can receive their services. I paid my final 500.00 bill and assumed I was finished. I received a notice in the mail that I owed $1525 for an early termination fee.

I am really pleased with Champion Energy. I have only been with them for couple of months but I already see how great this decision has been. My monthly electricity bills are much lower than what they were in the past for the same usage. I am especially happy with some of the other features like the weekly reports that are sent to inform me about my usage/costs per week down to the hourly level. This gives me great insight into where resources can be optimally utilized. All in all a great experience. On top of everything else, they have a great referral program that entitles me and my referral to receive a $25 bill credit for being a customer. If you have found this review useful, please use my referral ID ** to take advantage of this win-win. Thanks.

I requested in early summer to have billings placed on an average monthly basis. It was never done on the first request thus requiring me to pay the full summer bill. I requested again and it still was not done and I had to pay another high bill. A service rep acknowledged they dropped the ball the first time and then they said they could not get historical usage (which is false since Oncor provides this information). The third time I requested, I sent a complaint to the PUC. Champion apologized, but was unwilling to go through the hoops of making sure my next bill started a level payment, so now I have another summer bill at full price.

Since switching to Champion Energy from my previous electricity company I have had no issues and their website is very user-friendly. My previous provider always has their website down or it just seems to never work. With Champion Energy I have not ran into any issues and it's super easy to set up!

So far so good. I have had Champion Energy for about 3 months. So far no issues whatsoever. They are also way cheaper than any other providers I have used in the past. I will let you all know if that changes or if I have any problems with their service in the future.

Energy Shopping was a new thing to me when I moved to Texas, but after a lot of research, I have not been disappointed with Champion. They have been reliable, helpful and up front with everything. Their online (via email) resources are excellent. I'm not writing this for money in my wallet, I'm writing to save money in yours. Champion is the champ in my book.

I have made payments on an account held by another person in order to be sure everything is completed in a timely manner, but instead of having the credit card I OWN be saved under MY NAME it is automatically placed under the account holder's name. This not only makes me leery of ever using the online service again, but leery of the company itself. And I not only have to have the account holder's permission to remove my account, customer service will not change just the card on file to mine. This is completely ridiculous!!! Even if the payment was completed in accordance to your rules, Champion Energy is making payments from my bank account under someone else's name which is unacceptable. JUST CHANGE YOUR WEBSITE AND SAVE THE CORRECT INFORMATION!!!

Champion Energy continues to provide great service and great savings with a competitive energy rate. Also received excellent support when calling customer service to renew my services. Thanks to Ashley I can look forward to saving money and locking in a great rate. THANKS!

I have been a Champion Energy customer for several years, and will be one for many more years to come. They are no hassle, easy to use, with great rates and great customer service. I highly recommend them to my friends and family.

We've had Champion Energy since September of 2014. From January 2015 through July 2015, we saved $100 from what we paid from January 2014 through July 2014 with another provider, so we saved money. I'm satisfied. My contract is about to expire and they had a plan for seniors, over 60, which we qualified for and chose, so it should save us a little more money. If this review was helpful to you, please consider using my referral ID, **, when switching to Champion Energy. I did so for someone else when I signed up--pass it on!

Just celebrated 2 years in Texas with Champion and we've been completely satisfied with their service. Their prices are very competitive, and their analytics help set expectations as to what your bill will be, as well as what it has been for previous years. The referral program is also a great way to save, and help others save as well. Just use **, and save $25 right away! It's nice to see a company that rewards their existing loyal customers instead of just the new customers. Thank you Champion!

I have used Champion Energy for a year now and it's been great. My rates have never been lower. And tracking my usage has never been easier. I am renewing my service for another year. I recommend Champion Energy to anyone looking for new power service with great rates and great customer service.

Every bill I receive in my email always posted that my Champion Energy account is over on August 15th, next month. I have renewed my account back in February 2015. Please get my new account cleared and ready for 2 years. I will call your company in Houston, Texas Wednesday morning.

I called Champion about renewing my contract. I was lucky to get Paula on the phone to help me. She took the time to review the most cost-efficient plans, look at my individual usage, and calculate which plan would save me the most money. She made the process easy, quick, and saved me money in the process. I have been a Champion Energy customer for close to 4 years and am highly satisfied with their service.

I've been with Champion for about 5 years and it was the best decision for me! I was with a big Texas company for about a year and I was getting gouged by their high prices. They wouldn't let me out of my contract without paying $350, so I paid the money. In the meantime, I signed on with Champion. With paying off my "contract" in installments with the other company and paying my monthly bill with Champion I was STILL paying less than I was before! I've been very pleased with not only the customer service and the pricing, but also with the ease of renewing. It just almost does it for you. I love the weekly energy reports also!

I have been with CHAMPION Energy for quite a few years. As far as I am concerned, they are as good as any other electric company I have ever dealt with. They have always been good to me.

Have not had any negative dealings with Champion. Been responsive to my few calls. Really like the weekly email advise on usage. Their rates are competitive and the customer service helped me find the best plan for me.

I spoke to ** at Champion Energy about renewing my service contract. My current contract is for 6.4. I explained to ** that I had found a rate for seniors, as well as a couple of cheaper rates with other companies. With **'s knowledge and help, he secured a rate of 5.2. One needs to keep in mind this is the only rate that is negotiable with any provider. The delivery company controls the KwH rate for usage in a range and added base charge. On top of our price from a provider like Champion, you have PUC and sales tax charges. **'s effort is saving me $280 per year based on last year's usage. Thanks **.

I've been with Champion for 6 months & have been pleased with the change in my bills & the excellent customer service. Earlier this week, I was in the Houston area helping my daughter move. Her provider was Reliant & even though she had requested a service transfer to her new address, it hadn't been done & we were in the dark. All she could get from them were excuses & attempts to change her plan. I told her about the good service I had with Champion & she decided to change. ** provided excellent customer service. They talked to us like people, not like robots reading from a script. As a bonus, we both got a $25 credit on our bills! A great company & I will continue to recommend.

I have been very pleased with Champion as my electricity provider. I receive weekly emails with my usage charted so that I can manage my use better, and with the dollar amount of electricity I used in the past week. This make a huge difference is me tying my home activities to the cost of that activity.

After a bad experience with another company I switched to Champion. The customer service has been great and my bill is not overpriced. Honest company thus far. I am from out of state and was not accustom to so many companies and pricing. I have to say I am happy with them this far. They send weekly updates on your usage and provide tip on how to conserve. I encourage others to sign up and use code Mwheatley52342 to receive $25 off! I use someone else's code and received $25 off of my second bill as promised.

For $25 OFF PLEASE use referral code ** . April 2015 Review: (2 yr, 7 months) I LOVE this company! They have provided me with reliable, quality service, and I have locked in an amazing rate. The decision to switch from Reliant Energy has saved me hundreds of dollars, and I've remained very impressed with my service with Champion Energy! The customer service representative was very friendly and prompt in helping me understand the process of switching energy companies, and what to expect. Also, as a customer you have the opportunity to have unlimited referrals and thus unlimited discounts. This means that if you sign up using my referral code, I receive a $25 bill credit, and as a new customer you receive a $25 bill credit. If you refer someone you receive a $25 bill credit, and so on. Please keep using that code if you found my review helpful!

I was a Sharyland customer who was forced to start shopping around for a REP. Out of all REP's I looked at, Champion energy had the highest ratings. I chose them and have not had any problems. They were very friendly when I signed up. The referral plan is great also. After my 12 month contract was up, I renewed for 24 months.

I switch to Champion last summer after a friend told me about them. From my own personal experience, l haven't had any issues with Champion Energy. I just renew my plan for another 2 yrs yesterday and the customer service rep was very helpful and walk me through it on the phone. I will recommend Champion Energy to anyone.

I have several account numbers, I manage rental property and use Champion for all of my property including my home and office. I actually give out Champion information for my residents to consider and hopefully use. I have always had the best customer service and help and would shout from the rooftops how happy I am (if I thought anyone would hear me and listen!).

Champion Energy has no hidden charges and honestly compares prices to help you choose. I have been with them for 5 years and will continue. Also great customer service.

Thank you.

The lady that helped me was very kind and patient with this 82 year old lady. She answered all my questions and we got the job done. I am so pleased to be with Champion Energy Services and see that my bill each month are much cheaper than when I was with another carrier. Thank you for your service.

The reason I give Champion a 5-star rating is I had no billing issues. The customer service reps I dealt with, **, were great to work with. And when It was time to renew they went out of their way to give me a rate to beat a competitor I was thinking about switching to, even providing me with spreadsheets for comparison. No other company has ever done that. Most companies save their best rates for new customers only. They lose you and then spend their time trying to get you back...what a waste of trees. Champion has the right attitude and I appreciate that and so do the rest of their customers; they have the best reviews by far.

Champion is wonderful. In the past, I have had to shop for a new provider every time my contract expired because the providers attempted to switch me to a more lucrative program. Champion actually contacted me and when I called they allowed me to switch to a less expensive program (I already had a decent priced program). It was a no brainer! By the way, I like their weekly reports on energy usage and cost, keep up the good work Champion!

I sign up for a price lock guarantee of $0.064...on the same bill it states that, "The average price you paid for electricity this month is $0.12439." Fortunately my worthless contract expires this June. If you are thinking of choosing Champion based upon their advertised rates...buyer beware!

Find Champion to be of great value when compared to other energy companies. Customer service is outstanding with many ways to contact and pay bills. The refer a friend program is great, as it allows us to introduce our friends to Champion and get a reward.

The girl I talked w/ was very knowledgeable, let me know what I had been paying and how the new contract would be initiated. She kept a friendly manner about her during our entire conversation. Well pleased & as always I have mentioned Champion Energy to many friends, family & co-workers.

I want Champion Energy to know the exceptional customer service Amy ** gave to me Saturday, February 7, 2015. She was extremely helpful and a pleasure to work with in renewing my electric service and my dad's renewal. Amy needs to be recognized for her exceptional customer service she displayed... She was friendly, helpful, and has great knowledge of her job. Thank you Amy for being such a pleasant person.

Very happy with champion energy. From Customer service to billing. Peace.

I have been very happy with Champion Energy for the years I have had it. I hope I will continue to receive the same care and have a continued happy experience with you.

I first switched because I heard a deal on the radio. This ended up to being a wise decision after looking at what I was actually paying with another well-named provider. I've been with Champion for 3 years now and I really don't have look at any others for pricing. Champion remains competitive with their prices if you don't use all of your wattage something that you should always look at. No doubt you've been paying a much higher rate and you thought you were getting a deal. Still a happy customer and thanks!

I have been 100% happy with Champion Energy Services! I've never had a single issue with any of their services and the renewal process is always easy and I feel like I'm getting a great offer! Won't ever change companies! They've given me the piece of mind that I picked the right company from the beginning.

Outstanding in every aspect. The website, information, billing and renew is first class. Great job to everyone at Champion.

Person with the facts - Sounded disinterested. Had her spiel (not used) and could have cared less what plan I chose. 'Here it is, take it or leave it' was my impression. We almost did not renew.

Champion has been the best electrical service and VERY reasonably priced. I was with the major electric carrier in Dallas for 30 years and it was much more expensive for no apparent reason.

I was contacted by Champion Energy. They said they could save me money on my electric bills. They convinced me to switch. My first bill went up $250 alone. So after 2 months of increases energy bills I canceled and then was hit with a $1700 early termination fee. Please be aware if you sign up and are unhappy you will be hit with an exorbitant early termination fee.

Moved out from California and have been with Champion for about years now. I've been completely satisfied with their service, the prices are very competitive, and their analytics help set expectations as to what your bill will be as well as what it has been for previous years. The referral program is also a great way to save, and help others save as well.

I am absolutely satisfied with the energy services provided by Champion Energy. Your weekly report help to save energy. I renewed my contract for more one year.

I have been a satisfied customer for a few years until I recently noticed a huge increase in my monthly bill. I never paid attention to the delivery charge until I noticed it was half of my energy charge on current bill. When I called and asked why my delivery charge went from $5.59 to $24.50 the Champion representative told me that the delivery charge and based on my kWh usage. I told him I was fine with that but I wanted to know why it increased so much when I had used almost the same kWh usage in June. His response was "Do you not understand what kWh usage is?" I know exactly what kWh usage is. What I was trying to figure out is why it had increased from .01 to .04. He told me my current delivery charge is .04 which I had already calculated. When I asked him why it went from .01 to .04 he told me it was never .01. I told him I was looking at my bill right now from June and my delivery charge was .01. He told me I must have signed a renewal then.

We've been using Champion for almost 2 years now and are extremely pleased. In fact, we just renewed for 2 more years. The weekly power tracker emails are a great way to stay on top of energy consumption and the few times I've called in to customer service they have been excellent. However, I still decided to do some research with my renewal date coming up. Champion's rates are in the ballpark (not the lowest but not the highest), and, based on my experience, it made it easy to renew. If you plan on switching to champion, use my referral ID- **- when you sign up for 25 dollars off your first bill.

I PAY WITH CAPITAL BANK FROM MY TABLET, CAPITAL ONE CHANGE THE SYSTEM I PAY FOR MISTAKE 3338 electronic check. The same day I see my mistake, I call. They tell me 2 week. I explain need this money for eat, pay bills etc. Common sense!!!! No problem in 2 or 3 week Daniel tell the same day they to the supervisor. Last week or two week ago I call, the same!!! NO ONE MORE WEEK THEY SAY. 4 week OH Yeah today I call THEY SAY they send the check Oct 31 but the problem with this is the mail take 3 days and I need eat, pay bill and if I am late you cut my services or ask for more money. I going to ask for money from you too, you going to give more money? Sure no!!! I need my money!!!!

I have been a faithful customer of Champion Energy for 2-1/2 years. Prior to becoming a Champion customer, I had so many service and customer service problems with my previous provider. Since changing to Champion, I've had no problems with the service provided or with customer service. When I've had questions, customer service has been very professional, friendly and efficient in answering those questions. When it's time to renew or change my electrical provider I've researched the rates available from several providers. Each and every time Champion has had the best rates. Since I've never had any issues with the service provided and the rates are best, I always renew with Champion Energy Services.

I have no problems with Champion Energy and believe I am getting a good deal from them.

Champion Energy Services is clearly the best electric company. Not only are they ranked highest in residential customer satisfaction for the past 4 years by JD Powers, but they also make it rewarding to be a customer. They have offered contests in the past on Facebook (where I won TWO court-side seats to a Rockets game), and they also reward you for referring friends. So far, I have earned $75! PLUS, on occasion, they will offer discounts to local retailers: like getting $5 off at 59 Diner.

I have never had any issues or problems with my service from Champion Energy. I have used them for over 4 years and have enjoyed having lower guaranteed rates very much. I also have taken advantage of the rewards when referring a new customer. Thanks Champion!

I finally decided to switch from the electric carrier I had for more than 17 years and I cannot say how happy I am that I did. I can afford the bills now and the representatives are so nice and helpful. I cannot say anything negative about Champion and I am so happy to have heard about them on the radio. I even encouraged my parents who had been with the same electric provider for more than 40 years and they are extremely happy as well. Thank you Champion Energy for making our lives more affordable.

This is a very cool program. I referred two friends to Champion Energy Services, and they each received $25.00 off on their first bill. On top of that, I got $25.00 off my bill for each of those referrals. Easy money!!!

In the past, I would get nervous about my utility bill. Questions danced in my head if I was on target, conserving energy, and if it was within my current budget. Not anymore, the weekly report of Champion make my week so I don't have to be nervous anymore. It is a horrible feeling not knowing what your bill could be. Champion takes all the guesswork out of it. Love you Champion!

We're very happy with Champion. I really like the weekly emails they send showing our usage this week as compared to last week on an easy to read chart. This email also gives a monthly bill estimate based on our usage thus far in the month.

I love how they not only mail you a bill they also email you one. Customer service reps are very helpful and nice. Recommend to all my friends!

This is a company you want to do business with. They are friendly, knowledgeable and willing and able to help you make decisions regarding their services. I am super pleased with Champion and the services and reports they provide their customers. Very happy to be a customer.

I have been with Champion for about 5 years now and have no complaints. Always helpful if you have any questions and concerns. I love the emails they send weekly about your usage. Always nice to see what you're spending and it helps you adjust your usage if you think you're going a little overboard. All in all, I'm very happy with Champion.

I began using Champion Energy over four years ago. My wife had a falling out with TXU over getting her elderly dad's electricity turned on when he moved to his new location. We got on the internet and found Direct Energy and did a one year contract with them. However, we found that they did not meet our expectations and prices seemed to change. Then we found Champion Energy and they have delivered everything that they promise, no surprises with billing and rate changes when you have a contract. We liked Champion so much that my wife changed her dad over to Champion and put him on a contract and when she did, his electric bills were cut in half. Needless to say, I am very satisfied with Champion Energy. I am sent an email every month before my bill arrives that states what my bill is and I appreciate that very much. I intend to continue to use Champion Energy as long as they continue the service they have provided in the past. Great company.

I have been with Champion over the years and when I have problem or it's time to renew they are always there. We have had our problems resolved quickly without a fight and when we renew we discuss all of my options and they help me compare them with other companies to get the best plan for us.