Champion Energy Services Reviews

The renewal process was too long, but was completed satisfactorily. Again the review is longer than necessary. The renewal should have been accomplished online, but your site would not allow this. It would have been helpful if the total charge was shown upfront.

I signed a contract with the company back in March and they were charging commercial rates for my residential home. It took MONTHS of me calling back and forth to get this fixed. Each time I had to speak to a different representative, several of them dropped the ball so finally I asked to speak to a manager (who left a voice message not even addressing my concern and didn't leave their name) And when they finally fixed the rate, they would not refund the past 3-4 cycles of me paying commercial rate "because CenterPoint Energy won't credit them".

Our CSR was awesome. She found us the best plan with the best price for our usage. This is my third renewal with Champion and each renewal has graduated from a 1 year service agreement to a 2 year service agreement and now to a 3 year service agreement. I feel Champion gives me the best service for my power and I can’t see myself switching to any other company. Thank you, Champion.

I just renewed with Champion for Year 11! I couldn't be happier with my Electricity provider than Champion. So much so, 5 years ago I stopped the tedious process of comparing to find the best deal every year because I know I already have it! Reliability is never in question! Thank you Champion!

Have been a satisfied Champion Electric customer for over five years now. Champion has the best rates in town. I recommend Champion Electric as a service provider to all my friends. Their weekly usage monitor and online apps are very helpful in tracking my utility usage and bills.

I have been with Champion 4 or 5 years.. can't remember exactly. One thing I love is the weekly update on how much I have used and what my projected bill will be. I can tighten the belt to reduce the price if I need to. When I re- signed with them, I found that they had lowered the kwh rate.. now who does that. I am 77 and still have to work to live so I appreciate everything they have done. Thank you Champion???

I was with a major energy company for over 30 years but left because of their poor customer service — I had to talk to a contact in India that would not transfer me stateside when I needed to discuss an issue with them. Last year I signed with Champions and couldn’t be happier so I just renewed by contract for another two years. I think I get the best rates through Champions and outstanding customer service. I use the same lady to renew my contract and she is so nice to deal with. My sister from Corpus Christi referred me to her. Her name is Yesenia and she’s from Spring, TX. She needs to be recognized by management for her good customer service. I have never dealt with any of your representatives that were not professional. I am very happy with Champions Energy.

I recently learned that Champion Energy has a rate for senior citizens. I called about it and the rate was higher than I am now paying. I was told that at the beginning of August the rate would go down because cooler weather is coming and I should call back then. I did and was told that the rate is now much lower than before.

Been with Champion for 24 months and experience has been the best in savings, customer service, and overall excellence. I highly recommend Champion and have just renewed my contract for another 24 months. Keep up the super customer service and great energy prices.

Great experience renewing, again, with Champion. Everyone I spoke with was very friendly and helpful. Easy to deal with and very competitive rates, so no need to go through the hassle of shopping. Really like the easy of dealing with Champion!

I renewed under a certain plan and your website confirmed a different plan, rather than the one I chose. I chose the plan I wanted for a reason. I called after noticing that you confirmed the wrong plan. You’re attempting to lock in a contract for the wrong plan. Have yet to hear back about fixing this issue. Why do you redirect customers on your website to apply a plan that is not chosen?

I have been with Champion Energy for 9 years. Each time that my contract is about to expire, I check to make sure that they still have the best rates. I appreciate that they send me a notice letting me know that my contract is about to expire. I had a contract with another well-known carrier previously and when my contract expired, they just jacked up my rates without notice. I still get offers from them in the mail and throw them away.

I called and renewed my service, was easy and fast. I have been a customer for several years and very pleased with Champion Energy. I am on the Champ Silver 24 plan for seniors. It is a fixed rate plan.

I’ve been a Champion Energy customer for several years. This is my second term renewal. I choose Champion because of its simple fee structure. Aggressive pricing. They actually reduced my energy costs in each of my 2 renewal periods. No minimum use penalties. No rate changes if you use less than 1000kwh or more. All that with excellent phone support and an easy to navigate website.

They have been a hassle free provider for the last 2 years. Lowest prices available. My bills have been lowered by a third and they provide me with weekly updates of my usage and projected monthly bill. I recommend them highly.

I am very happy with Champion Energy. Their service and pricing has never let me down. I wish that the water company in our area would be as fair about their pricing and as dependable as Champion Energy. Thank you.

I have had Champion for at least 3 year. I just renewed for another 3 years. The young lady I dealt with was very knowledgeable and polite. She answered all my questions. She was a pleasure to deal with. You can thank her for me. Thanks.

All agents contacted were cordial, knowledgeable, and professional in their prompt handling of my contract renewal changes. I accidentally chose the wrong plan; correction was easily made, and cancellation of the wrong plan was confirmed immediately when I called Champion Energy. An email confirmation of the correct plan was received within 30 minutes of my plan selection.

After ten months of being a Champion customer, we have found that they perform exactly as expected. Of course, price was a factor, but the website has made it easy to do business. Information is clearly understandable and readily available. The payment process goes without a hitch. The only reason we can't comment on problem resolution is that there has never been a need.

Whenever I have had to contact Champion Energy Services LLC, it has always been relatively easy to get a live person on the phone fairly quickly, regardless of the time or day. Nowadays, that is almost unheard of. It is very much appreciated.

I have been with Champion for years. My renewal came up. I called and talked to a very knowledgeable and nice person. They gave me all my options and we got all renewed in a matter of minutes. I wish I remembered her name, but when you look her up I was highly satisfied and would recommend her to anyone.

The Champion female associate that I spoke with on Sunday, May 17, 2020, has exceptional customer skills. I would rate her as 5 stars out 5. I don't remember her name but she was so helpful. I hope she can get recognition from this message that I have composed on her behalf.

2. Seniors also downsize and leave mcmansions behind. If you're giving a gift for renewal, make it different every year. Light bulbs last a long time and in smaller homes, senior living apartments, there's not a great need for lights bulbs every year. Do better with the gift.

Just renewed with Champion Energy Services after a great 2 year experience. Everything has worked out from excellent pricing, great weekly service usage and cost estimation emails and flawless auto billing. I only had few opportunities to call yet when I did they were above and beyond. Looking forward to another great 24 month period and even have a reduced rate. Thanks Champion.

I just wanted to note that I have been using Champion for over two years in April and I will be renewing for a third year. I have never had any issues with my utilities. The price is reasonable for the service I receive and they have many options to help plan around your lifestyle. I highly recommend Champion Energy Service.

So happy I decided to go with Champion Energy! Everyone I have worked with is extremely nice and helpful. I am never placed on hold when I call and whatever I am calling about is always resolved very quickly. 10 stars!

Everything, including Champion's website, has been good.

Signing up and renewing with Champion is very easy. We bought and sold a couple of homes since we started with Champion, and I’ve always been able to discontinue and sign up and initiate service like a breeze. I’ve been able to do it all online. Everybody would enjoy that. Everything with Champion has been good.

I've been with Champion for almost 6 years and I’ve never had a bill go over $200. My bills have always been great and I've never had an issue with them. I’ve only ever spoken to customer service once and that may have been when we moved almost 4 years ago. Otherwise, I've never had a reason to really have to call them. And I’ve already gotten my sister, my other sister, and my sister-in-law to sign up for them.

I love Champion Energy. My parents and I have been with them close to 15 years already. We’ve never used anyone else but Champion. My mom switched to Champion Energy from Reliant Energy, and then ever since, it was Champion. And then I moved out. Now, I live with my wife and we also use Champion Energy. I have two offices for my business and they both are Champion Energy as well.

I have used quite a few providers prior to using Champion Energy, and I got a good rate with them. I then locked it in. Their customer service representatives were good. Champion took over the things and they just turned it on, so there was no installation. It is good and I like it. Check the rates. If it’s a good rate, then go with it. Overall, it was a good and smooth experience.

In the past, I've had City of Austin as my provider when I was at the apartment. Then, I heard about Champion with friends. I went with them because their service is good -- they are better than my previous provider. I locked in on an special rate last year. Their reps are always ready, prompt, and very responsive, too. I'm satisfied.

SO satisfied with Champion Energy. If you are looking to save use code ** when signing up! You will receive a $50 bill credit, who doesn't love savings! Their promotions are FANTASTIC. I have not gotten charged in 2 months because of the rewards they offer. They also have 24 hour customer service which is amazing. I have nothing good to say about Champion Energy. You can see your usage history daily, weekly, and monthly so there are virtually no surprises. I never write reviews but I HAD to because I am so satisfied.

When my coworkers had told me about the Power to Choose website, Champion Energy Services had the best rates for the apartment that I was moving into and when I bought a house, I carried them over to the address. However, once I sell my old house, I’m gonna be canceling with Champion. I moved to an area with a co-op and they weren't able to provide service there. And I was upset when I realized that I wasn’t gonna be able to move the service. I've been with them for almost five years. Whenever my contract was running up, I called in to ask about new promos. Everyone was very helpful and knowledgeable. Phone calls have been easy and straightforward.

We had Champion all summer and our bills were much less than they were with another company last year. Plus, only $100 this past month for a family of 5 in a decent size home. Not too bad!! Plus, the referral program is great, $50 for you and $50 for the person who referred you. I'd love the copy/paste if you want to get the credit too after deciding to sign up with Champion! (**)

We’ve been with Champion for several years, about 10 years now. I have them here and in Austin. I’m on a three-year at a time contract and I call them whenever I renew. It’s automatic if you don’t do anything. But you get an email that your contract date is coming up and it will continue on a monthly basis, and that the rate can change. So, basically what you do is call to look up what the rates are. And I’ve stayed with them every time after looking. But I had to call to renew for another contract, otherwise the rate would vary monthly and can go wherever their normally monthly rates would be versus having a fixed rate over a period of time. So far, I’m satisfied them. I’m fine with their rating, but if they live slightly somewhere else, it can be different. It depends on what people are looking for. There are options like a 6-month, 12-month, 24-month in different levels or rates. I do three years just because I don’t wanna mess with that more often.

My experience with Champion has been wonderful so far. I've used lots of different ones and I thought Champion was a better rate so I switched. However, they wouldn’t let me change plans. I had signed up for a two-year contract with the plan I was on and I wanted to change. But they that I had to stay with that plan till it expired to transfer it to another plan with the same company, which was ridiculous. Champion is a good company. I just don’t agree with their policy on not letting me change plans. I'd go with the higher plan too and that was the worse part.

Champion Energy has been pretty good -- no issues and no hiccups. The installation went smooth. They were able to say the date and it turned out just fine. We've been with them for a good seven months and the bill is higher than I wanted, but it’s all right. Higher than what I was expecting, but it’s been fine.

I like Champion Energy Services and their prices. They never scam me. We never have problems with electricity. They were very helpful if I had a question and when I have a problem, they take care of it quickly. It is a very good company to have with an electric company. I referred them to three other people.

Champion was less expensive than other providers and the price was comparable. I could probably find something less, but I'm a loyal person and we've been with them for years. I renew every two years and I kinda missed it this year, so it was not fun. It cost several hundred dollars but it is what it is. I called them and they honored it, but if I paid attention to the five emails they sent before my contract expired, then I wouldn't have missed it.