Jacuzzi Bath Remodel Reviews

4.4

381 reviews

5
70%
4
16%
3
4%
2
3%
1
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Updated Oct. 05, 2026

By: Amanda Futrell

+1 more

Edited by: Ilana Hamilton

About Jacuzzi Bath Remodel

Jacuzzi offers bathroom remodeling services and products, including parts for tubs, showers and safety upgrades. Its renovations come with an array of styles and customization options. The company also offers free design consultations and one-day installations by local, Jacuzzi-trained third-party installers. Its bath catalog offers high-end products as well as more affordable options.

Visit www.jacuzzi.com/en-us/bath-remodel

Pros

Free design consultations
Several budget options
One-day installation

Cons

Third-party installation
Many products are expensive

Jacuzzi Bath Remodel Reviews

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Page 5 Reviews 375 - 525

ThomasMiddletown, NJ

Reviewed June 13, 2009

Over the course of 2 years, almost every jet on a Jacuzzi Espree whirlpool tub has leaked. My plumber has been nice enough to fix them for free, but the jets that are leaking now are on the side of the tub against a wall and the entire tub needs to be pulled out. On every jet that our plumber has replaced, the nut that tightens the jet assembly against the tub has been cracked and the nut has had to be replaced in order for the leak to be repaired. The jets that are leaking now caused a torrent of water to pour into our utility room and garage, damaging the sheetrock and saturating the insulation.

In researching this problem online, I have found many complaints with this particular model of Jacuzzi sold through Lowe'—complaints that are identical to the problem we have now. In order to replace, the tub, we have to have our contractor remove and replace/reinstall tile, toilet, sink, sheetrock, and insulation. Lowe’s said they would replace it. A certified letter with photos to Jacuzzi has gone unanswered. Lowe’s responded very quickly. We paid almost $4500 for the bathroom to be remodeled. Our contractor will replace the tub and the repair damages for $2500. We are seeking that Jacuzzi pay for the damage caused by the faulty tub.

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Jacuzzi Bath Remodel Company Information

Company Name:: Jacuzzi Bathrooms
Company Type:: Private
Year Founded:: 1991
Formerly Named:: BathWraps
Address:: 401 S. Gary Ave., Ste. A
City:: Roselle
State/Province:: IL
Postal Code:: 60172
Country:: United States
Website:: www.jacuzzi.com