Jacuzzi Bathrooms

Jacuzzi Bathrooms

Formally named BathWraps

 3.9/5 (109 reviews)
Find a Bathroom Remodeling partner
Banner image

Need help with a bathroom project?

Get connected with a professional near you on HomeAdvisor

Find Pros Now

Our promise. We provide a buying advantage with verified reviews and unbiased editorial research.

Overall Rating3.9 out of 5
See all 109 reviews

About Jacuzzi Bathrooms

Jacuzzi offers bathroom remodeling services and products, including parts for tubs, showers and faucets. Its renovations come with an array of styles and customization options. The company also offers free design consultations and one-day third-party installations. Its bath catalog offers high-end products as well as more affordable options.

Pros & Cons


  • Free design consultations
  • Several budget options
  • One-day installation


  • Third-party installation
  • Many products are expensive

Bottom Line

Jacuzzi offers tubs and showers for new bathrooms as well as remodels. Its prices vary significantly, but it does offer some budget options. You can schedule a free design consultation for more info.

Top Jacuzzi Bathrooms Reviews


When I had my shower redone, the third-party company I worked with came in, transferred everything, and got it into a Jacuzzi handicap shower. I liked the service, and I couldn’t ...

Read full review

The sales rep was very cordial and I bought a shower. I was excited about it. I have personally showered it in twice only because I have my master bathroom upstairs, so I still sh...

Read full review
Banner image

Need help with a bathroom project?

Get connected with a professional near you on HomeAdvisor

Find Pros Now

What are Jacuzzi’s bath remodeling services?

Jacuzzi’s bath remodels offer luxury bathroom appliances including built-in tubs and showers, freestanding tubs and walk-in tubs. Its installations include high-quality materials and sleek designs, and its tubs typically feature advanced options like jets, aromatherapy, smart controls and more. The company also provides free design consultations and one-day third-party installations.

How do Jacuzzi bath remodels work?

Jacuzzi provides design consultation to help you find an ideal tub or shower for your new or existing bathroom. The company offers easy-to-use luxury fixtures to replace your existing tub or shower, and you can buy its products online or at a local showroom. You can arrange installation through the retailer or a local service company.

Jacuzzi bath remodeling prices

While Jacuzzi offers some budget options, many of its products are known for luxury materials and styling, making much of its catalog more expensive than competing brands’ showers and tubs. Jacuzzi bath product prices range from $500 to $7,000, varying significantly by item type and retailer. You can buy Jacuzzi bath products online, so its pricing is fairly transparent.

Jacuzzi Bathroom FAQ

How long does a Jacuzzi bathroom renovation take?

Jacuzzi bathroom remodels can be done in as little as a day; however, for larger bathroom remodeling projects, renovations might take from four to 12 weeks. Your remodeler will walk you through the timeline before starting the process.

Does Jacuzzi handle the installation process?

No, Jacuzzi does not handle the installation process, though local showrooms typically offer installation services. If you purchased your Jacuzzi tub at a big-box hardware store, you’ll need to arrange installation with a bathroom remodeler or install the tub yourself.

Who owns Jacuzzi?

Jacuzzi is owned by Investindustria, a European investment group based out of London.

Where is Jacuzzi bath remodeling available?

Jacuzzi bathtubs are available nationwide. Check its website to find a showroom and to view nearby retailers’ product selections.

Are Jacuzzi bath remodels worth it?

Jacuzzi is a household name for bath products due to its high-quality, reliable fixtures for both standard and luxury bathrooms. Many of its products are expensive, but the company has options for varying budgets. Jacuzzi bath installation is often fast, but note that it’s typically arranged through a third party.

Jacuzzi Bathrooms Reviews

  • Recent
  • Oldest
  • Most helpful
  • Any

A link has directed you to this review. Its location on this page may change next time you visit.

How do I know I can trust these reviews about Jacuzzi Bathrooms?
  • 4,246,788 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.
Page 1 Reviews 0 - 10
profile pic of the author
Verified Reviewer Verified Buyer
Original review: May 30, 2023

This company is unreliable. They FINALLY finished my job 2 weeks and 2 days late. The pan is squishy and dips under my 170# frame. Walk into my bedroom to get my phone and one of the workers is lounging on my love seat WTF? Most contractors hang plastic to create breezeways for the dust. These guys did lay down some drop cloth but on day two did nothing. Dust everywhere in every nook and cranny of my bedroom. And yes I said day two a one day job was promised the next day they were here from 8-3pm maybe if the one guy was chilling maybe it would have been done on time. Extremely disappointing after paying nearly $11,000 for the most basic shower system. Please do not use this company. You've only got a 50/50 chance of things working out it seems.

Be the first one to find this review helpful
Verified Reviewer Verified Buyer
Original review: March 4, 2023

Agreed to tub to shower conversion in Sept 2022. ETA was 3/23 for install. Install on 11/22. Signed completion in January with $7500 to be paid on document. Received notice of completion for $8000. Finances company states I owe, $15,000. Jacuzzi was responsible for 6 months of payments but didn’t follow through. I am being held responsible for $15k that was not agreed on. Contacted Jacuzzi and was not treated well. Contacted finance company who states to take it up with Jacuzzi. I am not getting straight answers from anyone.

23 people found this review helpful

Not sure how to choose?

Get buying tips about Bathroom Remodeling Contractors delivered to your inbox.

    By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

    Thank you, you have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

    Verified Reviewer
    Original review: March 2, 2023

    Sad. They verbally quoted us 45k for 2 showers. They would not leave and was very hostile. They tried to force us to put 15k down. Instead of our quote being good for a year, it was only good for today.

    16 people found this review helpful
    Verified Reviewer
    Original review: Feb. 17, 2023

    A three bathroom update project turned into a 4 month horror show for my home. I saw the Jacuzzi ad on television offering a 24 hour bathroom remodel last April and thought Jacuzzi was a brand I could trust. Be very careful if you live in the Portland, OR area and are considering Jacuzzi for your bathroom remodel. After signing our contract with Jacuzzi, we waited 3 months for the Jacuzzi installers to arrive. We were excited when the installers first arrived. But, that's when our horror show began. Multiple sets of installer teams came to our home over a period of 4 months because of project installation delays, installation errors and damage to the Jacuzzi tub by one of the "expert" installation crews.

    Our bathroom ceiling and floor were also damaged. The ceiling was fixed by another crew ~ they did a nice job. The gash in the bathroom floor next to the Jacuzzi tub was filled with white caulking and called good by their installer ~ I didn't find out about it till I went to clean our bathroom floor ... this is collateral damage I still need to take care of. The master bathroom shower was torn apart for over 6 weeks. One would think after signing a $50k contract for a 3 bathroom remodel in April, 2022 we would have received timely service and expert installation to go with a brand name like Jacuzzi. Don't make the same mistake I made, if you want to go with the Jacuzzi tub and shower brand, find a contractor you can trust to do the installation.

    21 people found this review helpful
    Verified Reviewer
    Original review: July 27, 2022

    We had Jacuzzi bath come out to provide an estimate. First off the person arrived and started putting down every other company that does bath remodels. One thing is to compare other companies in what they offer versus others, and another is to put down. Then he stated that he knew the best cause he had worked for the competition so he knew who had the better product. After looking at the bathrooms we are wanting to remodel he sat down to discuss the price. He gave us a price then turned around and stated it was only good if we signed then. Like we told him we were just starting to get estimates. Then he gave us a price that was almost $3,000 more if we weren't going to sign immediately that new price was good thru the end of the month.

    We asked him to break down the cost of the seat and the hands-free shower head and he seemed annoyed that we asked. When we stated we would let him know he got very pushy and keep stating you get what you pay for and that Jacuzzi is always having to go in behind the other companies and correct what they did.

    They give you a price that is only good for that day. If you decide not to sign a sales contract on that day it goes up after that. Yes, you read that right. You will pay more money for the same thing. They don't give you the choice to get other estimates from other companies so you can research the difference products, options, and prices to help you make the best decision. This clearly shows they are afraid of the competition and desperate for business. Beware of this company!

    114 people found this review helpful
    Verified Reviewer
    Original review: July 21, 2022

    I called Jacuzzi for a bath remodel and was told that I would receive a phone call from a salesperson to set up an appointment. When I got the call to set up the appointment it was from Bath Fitters. I thought maybe they were subcontractors for Jacuzzi and set the appointment. I was impressed with the product offered however, they could not offer the accessories I wanted. So again I called Jacuzzi and told them that I received a call from Bath Fitters and not from them. He had no idea why I would get a call from another company. I proceeded to set up an appointment with Jacuzzi and at the time decided I would remodel 2 bathrooms instead of one. I was told that the day before the appointment I would receive a call to confirm the appointment. I never received a call, nor did anyone show up at the preset time. I don't think this company knows what it is doing. They have great commercials but lousy customer service!

    105 people found this review helpful
    Verified Reviewer Verified Buyer
    Original review: Nov. 23, 2021

    I got a shower and the salesman was great and also the installers. Everything is good but there is a horizontal rack that has a solid bottom, and that solid bottom collects water. It should be slotted. The corner ones are and that's great but the horizontal one is not. The installer came back to put another shelf in and I told him what the issue was. He said he was gonna call Jacuzzi to let them know what I suggested.

    28 people found this review helpful
    Verified Reviewer Verified Buyer
    Original review: Nov. 19, 2021

    Our walk-in shower was pricey but we just love it. It looks so clean. The crew worked hard and they were prompt.

    14 people found this review helpful
    Verified Reviewer Verified Buyer
    Original review: Oct. 26, 2021

    I liked Jacuzzi's pricing but I had an issue once they were done. The water wasn't coming out hard enough and the handle was loose. It took a little bit of calling them to finally get them to come back out and fix something that they had just installed. But other than that, everything seems to be okay with it. My mother-in-law loves it. It doesn't strain her to go and take a shower.

    24 people found this review helpful
    Verified Reviewer Verified Buyer
    Original review: Oct. 15, 2021

    We ran into some issues, but it really initially wasn’t their fault. We had some plumbing issues. But then when we got that straightened out and fixed, it took them forever to come back and get everything completed. When they had other things scheduled, they would put us on the end of the list until they had time to come fix what needed to be fixed, when it was just small things that had to be done. They kept putting it off. It took them five months before they came out ‘cause they had to order the floor. After they did that, then they scheduled it. Then, within a week, we got our plumbing issues worked out. We got it fixed. But then, it took another couple of months to get it complete.

    They had to have a supervisor. In the end, the supervisor wanted to come out. Because they had so many trips out here, the supervisor just wanted to make sure it was complete. I had to wait another week. Every time something happened, I had to wait a week or two for them to schedule to come out. But then, they wanted the supervisor to come out and make sure everything was taken care of. But I had to wait a week for him to come out. So, every single time that happened, I had to take off work and be here for them. When they advertised that they can do a job in a day, that was a joke. Though they could do the complete job in three days if everything was running right. It was a mess. I wouldn’t refer Jacuzzi Bathrooms.

    79 people found this review helpful
    Loading more reviews...

    Jacuzzi Bathrooms Company Information

    Company Name:
    Jacuzzi Bathrooms
    Company Type:
    Year Founded:
    Formerly Named:
    401 S. Gary Ave., Suite A
    Postal Code:
    United States