Jacuzzi Bath Remodel Reviews

I'm very happy with Jacuzzi. It's something I've always wanted and I'm glad I was able to get it, and now I'm enjoying it immensely. I'm very happy with what was done.

I had a wonderful experience with Jacuzzi Bath Remodel! From the initial consultation to the entire process, everyone was professional, knowledgeable, and easy to work with. The quality of the bathroom remodel is beautiful, and I especially love how clean, modern, and comfortable everything looks. I’m very happy with the results and would definitely recommend Jacuzzi to anyone looking to upgrade their bathroom!

Jacuzzi Bath remodeling in Miami had no problem delivering as promised “one day remodeling”. However less than 6 months after my shower door broke. Apparently a roller broke off, which rendered the door partially inoperable and unsafe. It’s been almost 2 weeks and I have yet to have this issue resolved. I have left several messages concerning this issue and to date have not received any response.

Jacuzzi did a great job. It's a great experience, and I would recommend them. My small shower needed to be redone. I've had people come out trying to give quotes for my roof and then a shower. Jacuzzi's rep wasn't as obnoxious as the others. There was, for cleanup, probably not a lot because they covered everything. And when they left, it was all clean. My whole bathroom was covered, because they had to take out the old stuff. The installer had me come in and look periodically about what he was doing. I probably could have got my shower cheaper, but this is guaranteed for life. It's a good product and easy to clean. I'm very pleased with Jacuzzi.

I had been wanting a walk-in shower for quite a while, and just never really looked into it. I made a few phone calls and didn't get any positive feedback. But when I stopped and talked to Jacuzzi, it seemed very positive. So, I went forward from there. I made the appointment, and they came out, and I signed the contract right away. Then it was a while before they could get to it. It was at least a month because mine was a different setup than what they usually do. The installers were very nice, informative, and very helpful with decisions that had to be made. They worked their butts off. And it took longer than they expected, too. But they just kept with it and kept it going.

I went with a bath remodel and made it into a shower. I went with Jacuzzi, and my experience with their installers was cool. They were awesome. I told them they didn't have to do it in a day, so it took two days, and still, they didn't leave till 10 o'clock at night the next day. I think it was too much work for one day.

I was doing some research on getting a bathroom remodel and I came across Jacuzzi. I called for a visit from one of their guys and I was impressed, so decided to go ahead with them. I got a walk-in shower from them. I had little hiccup with the plumber and there was a little caulking issue. That set the installation back for a day, but it was no big deal. Their product is very good.

I like the way the Jacuzzi products looked, at least, in commercials. I got a walk-in shower with the two handles and the wand and a brushed nickel finish and a seat so I can sit down because I'm a disabled vet, so I have some problems. The price is an acceptable amount, considering what I got. It's a good quality product. I love it. I enjoy the product. The guy that came in for the installation was focused. He was on it. He was just one guy, and it took him like two days, and that was okay. I have two bathrooms, so it didn't bother me. I had to call customer service a couple times because I was going back and forth with the VA to get the HISA grant to pay off a portion of it, and they were on it. This lady put everything together and emailed me a package so I could forward it to the VA. They were very helpful.

My wife had some issues getting in and out of our tub, and because of that, we wanted to get a tub-to-shower conversion. It was more of a safety concern. At the time, I saw Jacuzzi online all the time. Also, I'm a member of Costco for 25 years and they got a promotion going on where if you go through them, you get some incentives. So, we hired Jacuzzi for the shower redo and the acrylic walls. They also got the walk-in shower put in and it has a shower faucet. The sales guy who came out was good. He made two different trips to come out, because I switched over and ran it through the Costco promotion midway through the process. I didn't do it initially and he had to rewrite the order. I saved money off the top end because of the Costco promotion. I still felt like the price was too high and I should have shopped around a little more than I did. But I decided that that was what I wanted to do and I don't have any regrets for doing it.

I converted a downstairs bathtub into a walk-in shower. I went with Jacuzzi Bath, and their customer service was great. The installation went great. We just had one hiccup with a water line break that was a result of the installation, but Jacuzzi came out and made a repair to the actual leak. Then we filed an insurance claim for the remediation due to the fact that it created microbial growth and damaged some walls and some flooring. But it's being repaired. Everything's working great with the walk-in shower.

I had a tub shower and I wanted a walk-in for my mobility. I started googling walk-in showers and Jacuzzi was a name that I recognized. So, I decided to purchase from them and I did it about a month ago. Their sales rep was good and the installers were wonderful guys. So far, I like my new walk-in shower very much.

I was in the process of doing the remodeling and decided to go with Jacuzzi. I got a walk-in shower and the installation took one day. It went smoothly and the quality of work was a standout. Jacuzzi does good work.

Installed more than 1 1/2 months ago. We were told to expect job to finish in 1 to 1 1/2 days. It took 4 days to complete and some things were left undone. Window area not sealed at the bottom (we had to fix it ourselves). Some caulking areas opened up and we had to patch them. Crew was not properly prepared for this job, seat was not built as requested, crew had to redo. We were not contacted after completion to find how we liked the job, thus this review. We wanted the crew to come back and finish these areas, that we couldn't see during inspection. Our phone call was not responded to.

The sales guy represented a company that is not dealing with third-party people like Offshore or Bath Remodel or somebody that has a crew that's here today and gone tomorrow. Jacuzzi has their own people. The installation was great. The installers were here in the morning, wrapped up late in the evening, and they were gone. They also cleaned up. It was good quality work. We got a walk-in, and it's easy to maintain. I'm still waiting to hear from Jacuzzi as to whether or not they're going to be able to clean our glass doors and/or replace them. They can't wash them. They sent the guy out there. There's something on them, and the more he washes it, the more it smears.

I'm disabled, and the bathtub we had was too difficult and unsafe for me to use. We needed a stand-up shower with a seat in it. We had a lot of less expensive options, but if we call a company and they come out and give us an estimate, and they don't get back to us in a while, we don't use them because we're afraid they won't get the job done as well or we're unsure about their reliability. We chose Jacuzzi for the quality and life expectancy. The follow-up care that they offered was much better than anyone else and it was huge for us because it has a lifetime warranty. And if the plumbing or something leaks that they worked on, they’ll fix it. We saw that in action because we had a plumbing issue. The pipes were sticking out too far so the team had to break the concrete and get the pipe going in the right direction. And they didn't charge us anything extra for that.

We had Jacuzzi Bath Remodel come out a year ago, but they were too expensive. Then we happened to be at Costco one day and they had reps there. We talked to them and got a much better deal through the Costco incentives and Jacuzzi's offers. We had been talking about remodeling the bathroom for a couple of years, and the price was right. And because of their reputation and the cost, we decided to use Jacuzzi. The salesperson was great. She was very personable and knowledgeable. She was new to ChatGPT and showed us what our bathroom would look like, which was cool. We liked her.

I got a walk-in shower from Jacuzzi Bath instead of a tub. I've been wanting one for a long time. I'm just about to turn 80. I like Jacuzzi Bath's reputation. Their salesperson was cordial. The installation was incredibly well done. The man that put it in had to do it himself because he didn't have any help that day. So, he did a wonderful job and he was very kind and understanding. The salesperson and the installer were both professionals. The only thing is Jacuzzi Bath's pricing is extremely high. I was expecting to pay up to $3,000 for the shower and I was charged $14,000. Also, I wanted a showerhead that had the extension and they wanted about $1,000 for that. I bought one for 80 bucks at Home Depot.

I wanted to update the bathroom for my newborn as she was growing up. When I was going through Costco, one of Jacuzzi's salesmen asked, “You need a bathroom?” I was, “Yeah, I need a bathroom.” Go through Costco because of the rebates, quality, communication, and teamwork that Jacuzzi guys had to knock out our bathroom. I liked Jacuzzis' great timeliness, effective communication, cleanliness, and professionalism. It took three days with the inspection and it turned out nice.

I'm not completely satisfied. I was looking for one day installation, but it took two days. Jacuzzi came in at 9 o'clock. Instead of saying it would take longer than one day, they went ahead and worked until almost 8 o'clock that night. I'm 91 years old, and it was exhausting to have the bathroom held up for that period of time. We have a second bathroom, so it wasn't terrible. But it was exhausting to have people working that length of time, and not saying, “Okay, we can't finish it today, unless we stay until 1 or 2 o'clock in the morning.” They did not stay until that time because we couldn't stand them here any longer working in that bathroom.

I watched the Jacuzzi ads on television and I loved it. I'm 80 years old, and I got tired of stepping in and out of a tub. The gentleman who came out was fantastic. He took his time. He didn't rush anything. He made sure I had the right product that I ordered. He was very personal and caring. He put drop cloths down over my carpet so he wouldn't make any messes. He was very, very professional. The quality of work was outstanding. This is just so, so much easier. Especially with the grab bars, it just makes me feel so much safer. I would recommend Jacuzzi to anybody that wants a new bath or shower. I always tell my friends that if they want to redo their bathroom, go with the Jacuzzi.

Jacuzzi removed the bathtub and put in the walk-in shower for us. They were pretty accurate with the turnaround time from when we signed the agreement and how long it would take. Everything went smoothly. We got the rainfall head and we like it. It works great. They did a good job. We have recommended a few friends to them. If we ever had to use them again, we would also.

We are not young biddies anymore, and stepping over the tub wasn't fun. So, the walk-in shower was the best option, and I love it. Jacuzzi was really great, and the salesman was excellent. The installation took two days, and they ripped out the tub. We didn't have any problems at all. The installation took one day, and then the next day, the inspector came. I love it. It was very expensive, but the salesman was good at telling us, “Well, if you do this, this is going to bring it up more,” which I'm glad he told us because we're on limited income. Sometimes you have to pay for quality. Jacuzzi is a good company. They do great work.

I refuse to hire this company due to the constant harassment of cold calls from multiple states. I’ve asked them to remove me from the call log on several occasions.

Jacuzzi has a history of water items, so I thought that would be a good one to go with. The only disappointment I had was the in-home consult. I wanted an estimate, and the rep was a little bit too high-pressured and wanted to give me a contract right away, and I really wasn't really ready for the contract. I ended up signing it, but I wasn't happy about it at first.

We'd been wanting to do a remodel in our bathroom for a while and never had enough money until recently. We went with Jacuzzi. A lot of it had to do with Costco guaranteeing the service and some of the incentives that Costco offered, in addition to how quick and easy the service was guaranteed to be and the warranty on the product. We just got the shower. The install was about four weeks ago. We signed the contract about six weeks before that. The salesperson was straight to the point. He went over what the product was with us, and it was a sales pitch but it was fine. He was friendly.

We purchased a shower from Jacuzzi. It was put in in March. The only thing that we were very disappointed in was that, afterwards, the cover for the drain was chipping. And somebody came out, and then they had to order a part. They came out one day to look at it. They ordered the part, then they came out. They were out in front of the house in their van, and they couldn't find the piece. Then, the next day, they showed up, and they had the wrong color.

I had gotten a bid from another company, and Jacuzzi's bid was better. That was a $2, but it was still better. My husband and I were growing older, and I needed to change my shower. I didn't remodel my whole bathroom. I just changed my shower. I like the clean lines, handicap bars, and the color. I like everything about it. The installers were wonderful. They came on in, did what they had to do, and got on out. They didn't make a mess. They cleaned up after themselves. They were really nice.

I scheduled to get a quote for tub to shower for today and Chris ** came out and he was pleasant to talk to and he was very respectful and extremely professional, he was very knowledgeable about the products and the company and he answered any questions or concerns that I had without hesitation. This was an exceptional experience

I had no handles inside the walk-in shower. So, I wanted handles to improve safety. I had Jacuzzi do a shower remodel. They put in the pull-down seat. The installation day was a disaster. Anything that could go wrong went wrong. There were many issues. But these guys were terrific. I don't know how they did it. The electricity went off twice. Once at 9:44 in the morning and it was a good 40 minutes or more. Then again at 10:20 in the morning, and it was well over an hour and a half.

My experience with the rep was fine. The gentleman was very nice and very informative. And we made our decision right then and there because we were satisfied with his presentation. It was a simple process for us. The initial installation was done well. The guys did a great job. It's up in my brother's bathroom area and he seemed to be satisfied. We did have a couple of issues, and I was able to get a hold of somebody. They were very responsive both times that we had to have them come out. All in all, we've been very pleased with Jacuzzi's performance. And the shower seems to be doing well for him. I had a good experience with Jacuzzi. Everybody was receptive and answered questions. They didn't put me off, as some people can do. I would recommend them.

I was in the market for a bath-shower conversion. I was going to do it privately. I was shopping in Costco, and I was stopped by one of Jacuzzi's sales associates. So, I went ahead and just agreed to have just a consult, just to see how the prices would vary, and just to have just one company versus private. So, I just wanted just really the consult. I didn't think I would actually choose them, but I did. The price was right, and there were some discounts, me being a senior, military, and being a Costco shopper. I would be able to finance it.

I was tired of stepping over the tub and I decided it was time for a bathroom remodel. I bought the walk-in shower with the chair and the rep from Jacuzzi was good. He came in and took measurements, and told me what was happening. His personality stood out because it was easy to communicate with him. I told him I didn't wanna be bullied, and he understood what I meant. I explained that to him from the beginning.

We were moving from one house to another, and the new house bathroom was a little dowdy. We exchanged a tub-shower combination for a walk-in shower. Everything went smoothly 99.9%. But Jacuzzi oversold themselves capacity-wise because it took forever to get the job in process. It was sold in June and wasn't done till August. But it's a great product. It was worth the wait. But Jacuzzi needs to grow their manufacturing part of their business, or they need to hire more installers, or address the issue during the sales process that it won't be done in two weeks.

We liked what we saw at Jacuzzi, so we went with it. I did a Jacuzzi shower. The sales rep we worked with was AJ. He was very well-spoken, talked a little bit too much, but he was friendly. And he made it easy to want to make the purchase. Installation was a little bit rough because the gentleman who did the demo was brand new. He took it upon himself to do the demo and then try and set the new shower pan when, clearly, he shouldn't have done so, because the next day, the installer came in and took one look at it and said, "What's happening here?” I said, "I don't know. I'm not the one doing the install.”

My bathroom had a leak. We needed a new situation in there for a while before that. I went with Jacuzzi, and I like the Costco rebate deal and the fact that they were in and out in a day, and then their warranty, too. I purchased a shower. The rep did a good job and presented everything very clearly. Our project got delayed because one of the people putting it in had a death in his family, which was really sad. But we always had communication from the same lady in California, and she just did a really good job keeping us posted about what was going on. The finished product was great. It looked exactly like they had laid out for us. We have recommended it to friends.

I saw Jacuzzi at Costco, and we like the styles that we chose on them. We did the shower and the accessories. They took out my bathtub and then a smaller shower. They put the shower where the bathtub was. Then we're having a cabinet built in the space that's left. Jacuzzi's team was great. They explained everything well and were very professional. There were two gentlemen on the installation day. It took all day. Originally, I thought it was going to take two days because of having to remove a couple items. They did have the wrong back panel, but someone brought the right one to them immediately. So, it didn't make any difference. Overall, they were quick and it's a quality product.

Jacuzzi Bath Remodel was something that I felt might have quality to it. The installers were on time. I had three showers installed and they're all very similar. However, I had an issue with one. It wasn't crimped tightly enough, so it dripped. I ended up having a leak where we're replacing the drywall and back wall.

My home is 29 years old. I've got three bathrooms. I've done two of them already and redid them, one by Bath Fitters and one by another company about four years ago. They both turned out beautiful. I was ready for this one and went with Jacuzzi Bath. We just did the shower, which turned out beautiful. There's a tub in there that's like a miniature Jacuzzi tub, the guy said he could not get it out because it's on the first floor. So, we didn't bother with that. We just did the shower, and that was it. I’m gonna have a contractor or somebody come in and take a look at pulling down the old mirror.

I had a fine experience with Jacuzzi. I got a walk-in shower, and the installation went fine. They did it in one day. I was satisfied.

I saw Jacuzzi over the TV and I looked into them for the remodel that I needed. It was getting harder for me to get in the tub, so I purchased their product with the seat in the shower. The sales rep and the installers were extremely good. I had the remodel done at least three months ago and I'm enjoying it very much.