Bath Fitter Reviews

The experience with Bath Fitter was okay. The only issue was that they have installation that brought the wrong door. So we had to wait an extra week before we could use the shower. We had gone to the flea market on Pecan Park and there was a guy up there who was giving out their brochures. Aside from the wrong door, the installer was awesome and the sales representative was fine. I'm satisfied.

When my wife and I decided to redo our master bathroom shower we contacted about 5 different companies. They all came to the house, took measurements and explained their product, installation, and showed samples of their product and accessories. By far Ryan from Bath Fitters was very knowledgeable and confident in the product he was selling so we decided to go with them. Without going into a long dissertation, there were a couple of issues that arose that set the installation back. Everyone I spoke with during these issues not only showed concern, but went to the next step to make sure these problems were taken care of and followed through including keeping me updated. These were Acacia, Sue, and Hollie. The installers (Tim - Aaron - Tyler) went out of their way to explain what they were doing and why and made sure we were happy as the work progressed. I would not only recommend Bath Fitter for the professionalism of their entire staff, but most important was our total satisfaction with the final result of their work.

I started getting some price quotes. Bath Fitter came and theirs was so much better. I liked it better so I signed up right then, and I do not normally do that. I got to think about it for a day or two after I talked to somebody but the Bath Fitter people were so nice and everything looked so good. This was in January. They took out my bathtub and put in a step-in shower. My daughter has MS which is one of the reasons why I got it and another reason is me. I'm old but we decided we needed a couple more grab bars. They came out and put them in for a very reasonable price. I was surprised and I'm very satisfied. They're wonderful.

They were very professional and very good. It's beautiful and we enjoy it very much. The only thing that I would criticize is we were having trouble with the middle part that you can take loose, the handheld part of it and I couldn't get it off. I did call and asked them to send somebody out to help us with that but they never did. However, I was able to get it loosened, and everything is fine and worked out good.

Michael ** the salesperson from Bath Fitter was very knowledgeable and a very nice person, gracious, does not talk down to you, was very considerate of the situation. We have a 91-year-old mother in the house and he was able to help us make the bathroom safe for her. It couldn't be better. I'm a real estate agent and I had given him a number of other clients because he did such a good job.

The experience with Bath Fitter was great. I had no problems. The only problem I have is trying to get time to use the product.

We had seen Bath Fitter from pamphlets that come in the mail, and when we went to the RV show in February where they had a booth with a tub with a girl there. We went to get an estimate and to see what they would be doing. We ended up purchasing a bathtub. The sales representative was absolutely wonderful and everybody was great. They were very talkative and down to business when it was time for business. We had the bathtub done in March and they did a wonderful job.

I liked Bath Fitter's advertisement and the way they said they were so efficient and everything. So I told my husband, “We need to get them down and talk to them and find out what their materials are.” Their sales rep whom we dealt with was fantastic and the guys who did the install were really good too. They came down here and it was so cold, our water was frozen, but they did a really good job. We did have to have them back because when the water thawed out, we did have a little leak and it was something with one of their fittings. They fixed it, and we are quite pleased with it and the way they worked. They cleaned everything up, and even things that I told them not to bother with, that I’d do. They said, “No, we’ll do it.” Bagged the little scraps and stuff. They did a fantastic job. They were neat, efficient, and very courteous.

I was looking for people online that could do work in my bathroom and found Bath Fitter. I'd heard that they did pretty good work and when they came by, I was impressed with the demonstration. I purchased the surround and the shower fittings and had it done about a month ago. The guy who did it was pretty cool and did a really good job. I was very happy with what Bath Fitter did and they said I can call back anytime if I need anything fixed.

I first heard about Bath Fitter at the home and patio show. I got three different estimates and looked at the different materials and my wife liked them better. It's been about a month now since we had the shower installation/replacement done. Their sales representative was cordial. Seemed well-informed - straight to the facts, which I prefer. And the guy they sent to do the job went straight to work and didn't take no breaks. He knocked it out, got it done and cleaned up afterwards. He was clean and very neat.

I had Bath Fitter install a walk-in shower (three walls and a bottom) 3 months ago. They came and I showed them what I wanted. Their sales rep was very good, very friendly, very thorough. I decided to go with them and am very well pleased and satisfied with everything. Also the guys who came to install the unit cleaned up before they left. I'd recommend Bath Fitter to anybody else.

The installer got here about 8:15 and was out of here by 3:30 or 4, done (bless his heart, I live in a four-room house with one bathroom). He took out the old tub and replaced it with the unit. He was very good at what he did. I really appreciated him and I’m very happy with the shower-tub. I wouldn’t trade it for all the tea in China.

My husband and I have several home projects on the horizon, one of which is replacing our tub and shower tiles. We were not initially considering Bath Fitter but after going to a Home expo, we decided to set up an in home estimate. At the show we were also given a 10% off coupon. When the sales associate showed up at our home, he was nice and after showing him the room that needed the work we began to go over specs. What disappointed me was the lack of options we had. The sales associate chose our fixtures for us. We did not realize we had an option until afterwards.

Everything went well. We're totally satisfied with the Bath Fitter. We had good, friendly service. They helped us all through the order, the installation and all. It was messy when they took the tub out. They had to cut it in half and that's bad, but they filled it and cleaned up everything. We're pleased and I'd recommend them.

I purchased a house and the liner in the bathtub was leaking. I contacted the previous owner who mentioned Bath Fitter of Ridgeland, MS installed the bath liner. The previous owner also mentioned the liner was leaking before and Bath Fitter came out and repaired it 5 months prior. I contacted James ** who said the policy states once a house is sold then the warranty is no longer valid. He said to repair the liner would be a 4 hour job at $75 an hour and their work would not be warrantied. If the seal came up again he would charge $75/ 4 hours totaling $300 not including tax and supplies. I asked how much it would cost to get a warranty on his work and he said around $5,000. I also talked with the lady in the office and she said the particular liner that is in my bath is prone to leak. She also said the repairs would take only 3 hours but James insists on 4 hours of labor.

Bath Fitter was very professional and they did everything in a timely manner. I was pleased with everything, it's just pricey.

Both people from Bath Fitter that we met, the first person who came out and went over everything with us and then the second one who came out and put it in and installed it, were very professional. The install guy kept everything clean and neat and it was just as we hoped it would be, and so everything was good.

My sister had good luck with Bath Fitter and liked them so when it was time to remodel our bathroom I chose them over other remodeling companies. Everybody at Bath Fitter was courteous and professional.

I was very pleased with my experience with Bath Fitter. They were prompt and they were clean. I didn't have any messes to clean up after them and I'm overall happy with the product.

I just absolutely love it. Everything about it was great, the installation, the way Bath Fitter conducted their sales. I would recommend it.

I had written a not so favorable review for Bath Fitter after my install and it was a fair description of the issues I had. UPDATE: I was notified by Roger the sales person for Bath Fitter and he wanted to know what the issues were and what I would like to have done, I explained the issues and sent him photos and he told me the problems I had would be corrected and he carried through on that promise.

We had Bath Fitter put in a bathtub and shower. We went with them and didn't even look at anything else because I liked what I saw and went with it. My husband was there when they installed it. He said they did a great job. Their sales rep was wonderful as well. We would recommend them to others.

We went to a home show and saw a Bath Fitters display on 3/15. We signed up for a 'free/no risk' in-home estimate. The person came over 3/27 and the estimate took 3 hours! Though I wanted time to think it over, we were pressured into signing up that night, with the promise of being able to cancel in 3 days. On Sunday 3/23, we told the person who came over that we want to cancel. He stated that he still had to turn in our paperwork. Yesterday, per a conversation with Customer Service, I faxed a cancellation notice & sent a cancellation via priority mail. My check for the down payment was cashed today. This company is over-priced and preys upon people. Now I have all this drama and am out hundreds of dollars. Please take this as a warning. I doubt acrylic bath tubs are worth the care that is needed to maintain them, and the money this company wants to give you them!

I had two bathtubs and a shower done by Bath Fitter. It was good. I didn't have any problems and I got what I expected. The sales representative was knowledgeable. He came over and fitted the tubs. It was done about two months ago and I like it so far.

I've seen the Bath Fitter ads over the years. I chose them because I thought that they were more of a stable company and then I never heard of some of the other brands. A couple of months ago, we got the walls around the tub. The gentleman we spoke to was very nice and the installation team - it went perfect. No problems

We got a brochure with our newspaper and then we called Bath Fitter. We saw what they had and this is what we wanted to do and decided to check them out before we contracted somebody else to do it. We were just going to go with a contractor and had them tear out the tub and the tile and then just do it exactly what we've got now with ceramic tile.

My experience with Bath Fitter was very easy, fast and efficient. The outcome was very nice. It's a very nice product and they did it extremely fast. I was very surprised they got it done in one day.

We heard about Bath Fitter when we went to the Home and Patio show. We tried them for the first time and we liked it. We had the whole bathroom done in September. We just had our tub covered, all the walls and the dome ceiling. There was just such a small area left in the small bathroom that we had acrylic put on the rest of it and the ceiling instead of painting it. And it just looks very, very nice. But it was very expensive.

Bath Fitter was very professional and very knowledgeable. They explained everything to me so I understood what they were doing.

I was very pleased with Bath Fitter. It was a very good experience. I had a really good gentleman here.

Our experience with Bath Fitter was satisfactory, it was fine.

No problem with the installation. The gentleman who did it was very efficient and handled my 101-year-old mother-in-law whose home. It was then very gently and we appreciated it. I would recommend them to a friend depending on the installation they had in mind. Personally, I would prefer a regular unit with tile. So it was a compromise for us to go with Bath Fitter. It was a very positive experience.

Installer was conscientious and professional. Materials are of high quality. A drainage problem was encountered due to A) improper plumbing work when the house was built (11 years previously), or B) pipe was jostled out of place during shower installation. Bath Fitter immediately dispatched their plumber who quickly identified the problem and repaired it, as guaranteed in their contract. There was no discussion or argument about what caused the problem. They just fixed it at no charge. Then they sent a team of drywall specialists to repair and spray the ceiling in the downstairs bathroom. Again, at no charge. Upgrading one's bathroom isn't cheap, but based on my experience, I'm pleased that I selected Bath Fitter. Score: 10 out of 10.

I was mostly satisfied with Bath Fitter.

I could not be more happy with Bath Fitter. I had chosen them because of their reputation and good rating on the Better Business Bureau as contractors are not always the most trustworthy bunch. I had a bathtub replacement and they also replaced the toilet while they were here. It was right before Thanksgiving, in the middle of November and this was the first time I've had them and I'm extremely satisfied. The sales rep was very courteous and knowledgeable but he might have been a little bit green and still getting his wheels. The installer was fantastic. They let me know what they were doing every step of the way. They were extremely clean and respectful of my dogs. I have an elderly, 13-year-old dog that has a lot of medical issues. They had to stop and get him out several times in the middle of the process. The installer was fantastic. I would recommend him to anybody and everybody. Bath Fitter is reliable, efficient and affordable.

We had our bowl and shower replaced by Bath Fitter. It was right around Christmas time. We're very satisfied with the result. It was very professional and very good. The shower looks a lot better and works a lot better.

I'm completely satisfied with everything Bath Fitter did. The material was good. The technician was great, knew what he was doing, got it all done in one day.

The experience with Bath Fitter was funny, but it was fine. They're good; I like them. I would do it again.

Bath Fitter did quality work. I would recommend them.

I have a 90-year-old mother who is handicapped. She's on a walker and I have a disabled husband, and so we needed the handicap access in our bathroom. I called Bath Fitter. I had concerns about the bathroom, the size and how it's located, and how long it would take. They were able to answer very quickly any questions that I had. Everything that happened was very professional, I didn't have any problems. My husband says they did a great clean up. We actually went to the store and looked at units and they were very good there and answered questions.

Our experience with them was very positive. We would do it again if we have to. It was very good.

Bath Fitter did a very good job. We're very pleased. Highly recommended.

Thanks so much for scheduling the appointment.

Bath Fitter was great. It was excellent. The salesman was great, the installer was great. I had no problems with any of it.

I'm very pleased with Bath Fitter and the way it was handled, and the cleaning up was very good.

I love my experience with Bath Fitter. I'd highly recommend them.

I've been in the construction business for about 49 or 50 years and I have never seen a company so efficient as Bath Fitter. They say they're going to be here at 7 o'clock in the morning and they were here at 7 o'clock. The plumber came first, then the mechanic came at 8 o'clock, and that's exactly the way it unfolded. And the individual who installed the new surroundings and the shower doors didn't leave for a second. He was here all day. All I gave him was a glass of water. I just wish they worked for me when I was in business.

Bath Fitter did an excellent job. I'm thinking about bringing them back.

The Bath Fitter people were professionals. I would recommend.

We purchased a shower from Bath Fitter after we had seen their advertisement, and we were at a little consumer fair and they have their exhibit there. We had somebody come out here and explain everything and we also went to the showroom but mainly the person who came out here explained everything and showed us the samples he had. It was a positive experience with the sales rep. Otherwise, we wouldn't have ordered. The guy that came out here did everything by himself and it was done in a day. It was very quick.

Bath Fitter has an excellent installer technician and good consumer follow-up help. They are efficient. The technicians that came in and did the initial removal and installation were very good, especially the installer who had an attention for detail. He did an excellent work and we didn't have an issue. I called the installation department. He was here that afternoon and took care of the problem. We have not experienced any further problems at all. We're very very pleased with them. We have Bath Fitter up in Rochester, New York and that's why we used them here also.

I would recommend Bath Fitter. My experience with them was great.

We checked the reputation of Bath Fitter and they actually had a showroom right close by so we were able to see what it would look like. The gentleman who came and took the measurements and everything was very knowledgeable and answered all our questions. That's why we went with them. They were very good. I would recommend.

We were interested in an accessible shower so we purchased from Bath Fitter. The sales representative was extremely knowledgeable. He had been working with the company for a good number of years and he was very good and offered a variety of places that they had worked on both within the state and also fairly local that I could contact if I wanted information on their satisfaction. The installation people were also very clear about what they were gonna do and they clean up very well after. I was extremely satisfied and found the quality of the work very good.

I was not around when the Bath Fitter guy put the thing, but he knows what's up.

We had two bathrooms redone by Bath Fitter. We had a shower unit and a toilet and then in the other bathroom we had a full tub shower and a toilet. I'm so pleased, I'm so glad I had it done. The girl in Brewer had a bad experience and it made me wonder if I should go with them but I decided to do it and it was great. Everything was perfect! The salesperson made it very simple and very easy. The labor person was neat and efficient, cleaned up after himself and did a very wonderful job. I fully recommend it.

They were the cheapest so I went with them. I had them done a complete shower enclosure in August 2013. The sales guy came out, gave me an estimate and we worked together on a couple of things to iron out and then because their showroom wasn't too far away I actually went down and looked. I gave them basically a deposit to get everything ordered. And then the actual install was perfect - it was flawless. The technician came out and had all the parts with him. Good quality, timely, and cleaned up by himself. Bath Fitter deliver what they advertised. I wrote a review as well on Angie's List for these guys because I was very impressed with them.

My bathroom came out very nice with the exception of the wrong hardware showing up. Then it took a week for them to correct it. Also they don't offer spot free Moen products which is better quality. It still doesn't even look like it all matches 100%. Your choices are much more limited than if chose tile with a contractor. For a bit more I could have done anything I wanted & it probably would have looked even better and more stylish.

Our bathroom needed a remodel badly. We saw an ad on TV and in the paper about Bath Fitter. It just looked like it might be the easy way out for us. We got the tub and shower closer this past summer. It was beautiful. It was the one day thing. The sales representatives were very nice and knowledgeable. There was just one guy for the installation, and he was excellent. I thought they did a very professional job. They were in and out. Everything was nice and clean when they left. You know they just did a very good job.

I had an existing fiber glass shower that had cracked on me and I needed to do something about it. The traditional shower stall was not gonna fit in there. It had to be something that was customized. I was approached when I went to Home Depot one day and asked me if I was interested in any different things, and there was a person who asked me if I was interested in Bath Fitter. I made the purchase last fall. The guy who put it on was a really nice guy.

Fabulous work within a day by Bath Fitter, and we absolutely love it.

Because of a leak part of my flooring had rotted out and I had a salesman from Bath Fitter to come out and give me price on repairing my floor and installing new bathtub/shower. The sales pitch was wonderful. Promised all would be done in 1 1/2 days or less. They were here 5 times and still did not do the job they said they would do. Only half of the bathroom flooring had to be replaced, but they lowered that part 1/2 inch. If not for my son they would not have come back at all. After trying to correct the flooring, they tried to cover up mistakes by caulking over holes they had made in the wall. Even after coming back all those times they still did not do the job correctly.

The issues were corrected satisfactory, done in a timely manner, 4 star rating only because of initial issues I had.

Bath Fitter did a very good. They are very professional and satisfy the customer. The sales rep was very knowledgeable and the installation team told us everything that was gonna happen and they did it. We had used them in our other place in Connecticut and this December, we had them remodel our bathroom and we like it very much.

We were digging mold and mildew on the sheetrock on the top of our walk-in shower which only went partway up. We contacted Bath Fitter and they said you could put a top on the walk-in shower and that way then you wouldn't have that problem. So we ended up getting their services and were well pleased. The guys were so careful they put drop cloths down on the carpet and had little slippers on their shoes. And they cleaned everything up, just spotless.

We just had the bathtub redone better by Bath Fitter. We found out about them at the home improvement show that they had in town here in Waterloo. They were all excellent and did a very good job.

We had been working on and off in the house for the past five years and were just getting around to the bathroom and then we saw Bath Fitter at the home show. And we talked to them and we liked the deal. They were quick, they were pretty much done when I got home from work. I'm still working on the walls, but the bathroom part they did looks real good.

Our bathtubs were in a horrible state, they have been ever since we moved and so it was time to have Bath Fitter work on it. We had Bath Fitter do the tub. They were wonderful. They were just very polite, courteous, and respectful.

Bath Fitter did a pretty good job. I would recommend them.

We had Bath Fitter put in a tub and a wall and a shower. They told me what they were going to do and cleaned up everything after they're done. We’re satisfied with their work. I'm happy with the results.

We had an old tub taken out and replaced with a walk-in shower. We changed our mind a couple of times, even after they started the job, and Tim, the owner of Bath Fitters Erie, just kept saying, "We want you to be happy." One change involved a price change, but it was a reasonable change. Tim actually constructed the shower base onsite to fit our odd shaped space. The guys who were here worked a non-stop 10 hour day and were very careful about cleaning up any mess. They put down runners across the living room floor, up the stairs and to the bathroom to protect our carpet. The shower is beautiful and very easy to clean. It has a fixed shower head and an adjustable hand-held shower. We definitely would recommend Bath Fitters - Erie to everyone. Nice, nice people of integrity and great workmanship.

My neighbor did have Bath Fitter installed. I've had two bathrooms done now - showers. They've been very good. I have had to have service twice on the shower doors but they've been very prompt. You call them one day and they're right out the next day. The sales representative seems to be knowledgeable but I sort of cut them short from going through their how spiel because I'd already seen the workmanship and I knew what I wanted and I just didn't want to waste a lot of time going throughout the whole sales pitch. So I just told them the right deal whether they can get it done. The man that came to put it in was very pleasant... very conscientious. I'm very happy with them.

Bath Fitter put in our complete new shower including the walls and all that. I love it. Their people were sure busy, they did it all in one day and never stopped. I'm glad I got a hold of Bath Fitter when I did and made the decision to go ahead with it. They were fantastic!

I've had two remodeling done by Bath Fitter in the past so I chose them again. They've covered the bath tub and shower, the same thing they did about four or five years ago. Their installation team cleaned up good every time. I was very satisfied with them and they did a wonderful job.

When I took Dad to the VA, two gentlemen said dad was given a grant of $6800 to put a bath in. So then I went to talk to the gentleman that oversees it at the VA and he told me "try Bath Fitters, from what I understand from a lot of the other vets they're excellent." So then he gave me a phone number and I called the sales representative, I called the office, and they sent out this gentleman. The gentleman that come out was very polite, very courteous, very explanatory about all the different types that was available to my dad and his price range. And then we paid to have a tub set up and accessories and the total come to like $7000 and some change and dad's portion was only $107 which was great. And the style... the walk-in tub or shower that dad has... there's a window in that bathroom and we thought maybe they would have to cover it and the salesman told me, "We can wrap that." And I said, "You can?" He said, "Yes, sir, we can wrap that. There's really no extra charge." And I said, "Well, mom loves to look out the window when she showers." So I said, "Let's do it!"

The interior itself, tub and the shower are really great. It did only take one day but we had a really big mess afterwards, because of the wind and the way it was done.

We had the shower fixed and a new counter put in by Bath Fitter. I had seen what they did at a home show 2 or 3 years ago and I liked it. They were very good. I had no problem and I have recommended them to several people.

I've had my shower installed by Bath Fitter last year. I found out about them through the newspaper and TV. And then we went to the home show to see their product. The sales representative was very knowledgeable and took time to show everything. They showed us the differences, the pluses and the minuses of the other companies and not putting them down either.

They came a couple of times prior. The man that called on us explained everything and we made our decision and had a few days we could change our minds, which we didn't. Someone came and looked around and then they brought several tubs in to see which one would fit. They cleaned up everything. It was great and wonderful! They were very pleasant, kind and professional. They didn't leave and take time off. They just worked straight through. They were very good and we were very pleased.

I had a leak and had Bath Fitter fix it. They were clean. They didn't bother me and were helpful.

We liked the way Bath Fitter looked at the Home & Garden show here in town so we went with them. In one bathroom, we had them take the tub out and made it to just strictly shower and then redid the other shower in the other bathroom. The installation guy was real good. I was really surprised how good of a job he did all by himself. There was no mess or anything. It was great. I've recommended them to friends but haven't had no takers yet.

I wanted to put a shower head over my existing bathtub in my bathroom. But there was a window above the bathtub and I had convinced myself that it wasn't going to be possible because I was not going to give up the window in the bathroom. I was at Merle Hay Mall a year ago in January and this nice young gal stopped me and said something about Bath Fitter. I told her that I knew that this just couldn't be done. And she said, "Well, let me give you a pamphlet with some information," and I gave her my phone number. Somebody called me and set up a time to come out and look at my bathroom and yes, it could be done because I had replacement windows put in a few years ago and it was vinyl covered so it was going to work.

We purchase a one-piece shower unit from Bath Fitter. The installation team was very good. I would recommend them. If I have to do another one, I will probably call them back. Bath Fitter is too expensive but good.

Bath Fitter did the best job best ever. They are so efficient, thorough and so professional. The guy who did the install knew exactly what he was doing. He cleaned up everything after and I didn't have to do a thing. The bathroom is so beautiful. I even told my husband that I was going to lock myself in and live in it. I wish I had it done ten years ago. It's just so marvelous. Everything is done to perfection. I am so pleased with Bath Fitter and I am not scared to tell anybody about them. I would recommend Bath Fitter to anyone.

I had Bath Fitter take out my bath tub completely and put in a shower. I’m very happy with the results. The installation team was excellent. They cleaned everything up. I had nothing to do afterwards but take a shower. It is quite expensive but Bath Fitter had good quality, good installation. It was done in two days.

We've had a very good experience with Bath Fitter. We found out about them at a home improvement show last spring about a year ago. We had them put a ceramic tub surround in and took out the old surround that was in poor shape. It's definitely a major improvement over what we had. We've been in this house for approximately 7 years and I did spend time trying to re-caulk the existing tub surround that was in it but it just got to a point where I just couldn't make it look good so we had that put in and it's working. They had it done in a day. They were good. Only thing is it was kind of expensive. I almost feel like I should have negotiated the price a little more.

We had Bath Fitter put in a whole new shower stall. There was just one gentleman from their installation team. He was very knowledgeable and it took him a little longer than he thought it would but he did a very good job. I am very satisfied with the product and the people who work with it.

We first heard of Bath Fitter through the commercials on TV and the reason we've installed it in our home is that we thought that it would help update it. The sales rep and the installers were good. They were friendly and cleaned up after themselves. It's worth it if you have the money.

After much consideration, my husband and I decided to do something about the deterioration of our bath area. My son, Wayde suggested that we attend the 20th Anniversary party at Bath Fitter, on Exeter Road in London, and after arriving we were immediately greeted by your salesperson Adam. He took my son and me into his fold and listened intently to our issues regarding the sad shape of our bathroom. His knowledge was impressive; he listened intently and offered many suggestions. After he visited our house (way out here near Port Stanley, Ontario), we signed a contract that frankly made my husband and I very nervous, as we are both seniors on a limited income.

We had Bath Fitter remodel our bathroom including taking out the old tub and putting up new fixtures and walls. I had it done early summer last year. Their sales people were very knowledgeable and answered all questions. The installation team was very good as well. They were very friendly, informative, answered my questions. Everything was pretty satisfactory. It was a very good experience. Very happy with the work, very happy with the crew that was here. We're really satisfied with the finished product.

I heard from some friends that they are satisfied with the job that Bath Fitter did for them, so about a month ago, I had them put a walk-in shower and a tub taken out. The rep is very knowledgeable, that was one of the things that impressed me. When the guy came to introduce it to me and show me, I was very impressed with him and also very impressed with the guy that installed it. I am as very well pleased with Bath Fitter and it met my satisfactions.

I thought I would take a moment to write to say thanks for an excellent job on my bathroom renovation. Scott was great on the sale. Explained everything to me and helped with the selection. Even when we ran into a "challenge" he came right over and everything got fixed right away. Excellent Service. Also Colin did a magnificent job on the installation. He took his time, wanted everything to be as I wanted and really cared about his workmanship (a rare quality these days). And he cleaned up after he was done each day. Very professional. So, as you can tell by now, I was and am very pleased with the result and the level of service provided by both Scott and Colin. Please pass on my personal thanks to both of them. Thanks and I will be recommending your company to others.

Bath fitter installed ceiling cover separated and only after one day of showing a tiny bulge, came down at 2 am narrowly missing my head!

They were in and out, and it was done very well. The men from Bath Fitter who did it were very professional.

Our experience with Bath Fitter turned out okay but at the very first, I was really skeptical especially when I found out how much it was going to cost. But in the end, its a great tub. And they did a beautiful job. I still don't think it's worth that amount of money but I hadn't talked to any other company so I don't know if that's the going rate.

I was really happy with Bath Fitter. The young man who did our bathroom was really wonderful. It took two days because he had to take my old tub out because it was an old fiberglass thing and it was a mess and he couldn't put the tub over. He cleaned off and I would assume that most of all the technicians are like him. I think his name was Steve. I would recommend Bath Fitter. They have very good employees who seemed to know what they're doing. To have something done right the first time means a lot. My youngest daughter had Bath Fitter 15 years ago and she's the one who told me about them. I probably never really thought much about it until I needed a tub but she always told me how happy she was with hers.

Bath Fitter offered what I needed to redo, a bath, so I went with them. I had a shower taken out and a new shower put in, a new floor, sink and a toilet. I had to call them about a couple of things. When they do it, they put shelves in your bath and they use some kind of caulking to hold it, and it has come loose. They had come back to re-caulk. And now I've noticed I've got to call them back again because it's not holding - the shelving that goes into the corner. I had this remodel done a year ago. But as far as the experience, it was very pleasant.

We were told that cleaning the liner would be easy. That is not the case. We have only had the shower liner for a couple of months. It is already turning dingy looking. We were told not to use anything abrasive on it, that Windex would do the job. Does anyone have any suggestions? We were satisfied with the installation. It is just this problem now. I have back problems and this is so frustrating!

They were on a timely manner, and they're respectful and very professional. I was really happy with the bathroom that they completed.

I have recommended Bath Fitter. I'm very satisfied with mine and I've got no complaints.

I had a shower done by Bath Fitter about a year ago. I like the result. They're very knowledgeable in their field and very professional, on time and courteous. It was a great job, topnotch quality and workmanship.

Bath Fitter was very professional and it was a very rewarding experience.

My wife was handicapped and we needed a walk-in shower rather than a tub. We saw the Bath Fitter advertisement on TV with a telephone number so we called and somebody came out and measured, and talked to us and gave us an estimate. It sounds good and we went ahead and signed the contract. It took them a few days to get here, but they did come and install it. It has worked very nicely ever since. You can walk into it. We had a chair for my wife to sit down on. She can put the water valves right where she can get to them. The sales rep had a check list and was pretty thorough. The installation team did it in 1 day. It was one guy and he was very polite, and did a good job. We're very satisfied with it. They did what they told us they were going to do. The price was less than another company.

We had a shower and bath system put over our existing one in the beginning of October and I like it! It's great!!! They were very knowledgeable, very friendly, very easy to contact and very nice. I had no problem trusting the guy who installed it at my house while I went out. I was very comfortable with them. VERY SATISFACTORY AND PROFESSIONAL.

The experience that I had with Bath Fitter was a little above fair. Initially I thought that we were gonna get a one-piece bath wall. It ended up being 3 separate pieces with the end piece that would be on the back wall. Originally we said the material was gonna be curved so that it would fit around the walls, without cutting anything. It didn't turn out that way. I was expecting to get a form or something from Bath Fitter shortly after the job was done. I never received one, so I don't know if that's their policy to wait most of the year before they call the consumer or if that should have been sent something a little bit earlier.

I first found out about Bath Fitter when we attended an RV show in Atlantic City at the Boardwalk Hall Convention Center. We went to look at it and there was a fellow there that had a display. I saw a lot of ads and our master bath was in need of a makeover. We've been living in the house for over 20 years and we redid the wallpaper, and the bathroom and the bedroom last year. My husband said, “We might as well replace the shower stall while we’re at it.”

My daughter had her bathroom done and she was happy with it. Then my husband thought the grout was a mess so he thought Bath Fitter might be the way to go. The installer was great. He came in, did his job, worked like a dog, worked really hard, cleaned up behind himself, and very pleasant. He was terrific. We had a shower stall put in. The sales representative was horrible; I never want to see that man again in my life. He had a script that he had to stick to and simply could not ask a question. You had to go along with the script page by page by page and it was awful. I would never deal with Bath Fitter again because of him, ever. And I found out later that they are deceitful.

We're very pleased with them. Their sales rep was outstanding. The installer was very good. Everything was fine... A friend of my wife had her bathroom remodeled by Bath Fitter and she was also pleased. My wife had seen it and was really impressed with it.

We Bath Fitter years ago for another bathroom. We had a shower installed the first time and a tub converted into a walk-in shower the second time. Our experience with the sales representative and the installation team went fine. Both times, they were awesome.

We had a shower and full bathroom redone by Bath Fitter about a year or two ago. It was great. I used the new shower and I like the glass door they put in and it works fine. We haven't had any problem with the shower or the bathroom. It was a little bit longer than what we projected but that was okay because we had a spare bathroom. The install team did clean up. We would recommend Bath Fitter.

I'm not new to Bath Fitter. I had them do a bathtub liner a long time ago. I didn't have a problem with their sales and the installation team. I was very pleased with the work they did and they were fast and they seemed to know what they were doing compared to the other one I had before them. I called recently because the tub was turning yellow and the fellow called me back and told me to use a Dobie pad with what I was using and it worked. It took the yellow right out.

Bath Fitter were efficient, polite and clean. A very good experience.

We were at a county fair and looking through the commercial building. It's been time to remodel my bathroom since I moved here so I had my bathtub done upstairs and last year I had my shower done downstairs by Bath Fitter. Everything was good, but nobody I know is going to pay what I paid for that. I didn't even try to see how much it would be to rip everything out. I thought it would take longer. Well, it would take a lot longer.

My wife has been with Bath Fitter for 14 years. They do things the right way.

It took Bath Fitter thirty three days to do what they said would take only one day. Manager was very rude and disrespectful to us. Job is shabby to say the least, would never use them again or recommend them to anyone! We are still dealing with this nightmare, they want full payment and we wanted it done like they said one day or at the very MAX two days. I would say 33 days is not even close, have problems with water sitting in threshold by shower door, there is more silicone than anyone could possibly imagine in one little area, it looks worse than the old shower. I am soooo sorry we got involved with these people!! DO YOURSELF A FAVOR, DON'T USE THEM. THEY LIE ABOUT WHAT THEY CAN DO FOR YOU AND HOW LONG IT WILL TAKE! IT'S NOTHING BUT A SCAM!

Bath Fitter did a good job.

I had a shower put in last year around April-May and I love it! The sales representative was very nice. He knew his business. The installation team cleaned up after themselves. I’m glad I got it!

The remodel by Bath Fitter was done all right, but the person had to come back and fix a little water leak at the door and every once in a while, it's still leaking now. It's seeping out through the caulking, the piece that goes across the bottom of the door.

Years ago, we had our bathroom done over by Bath Fitter. I got arthritis in my two knees and I couldn't get over the tub, so I had them come and put the shower in for me, the low type where you just walk in. I like it very much. It's very convenient for me. We were always happy with the way they explained things to us, and we got along fine together. I've stayed with Bath Fitter, and I recommend them to relatives and friends, and whoever is in need of changes of their bathrooms and what they want new. I always tell them about the quality of the things they use, and the service is very good. I was never disappointed. And when anything goes wrong with anything in my bathroom, I'm guaranteed that since I live in this home and own it, they will fix it for me. So that's another plus. And I appreciate what they did for me.

Bath Fitter did the remodel in my bathroom and they were okay.

Bath Fitter did good. I love the bathroom they did and the commode works fine. Excellent.

Bath Fitter did what they said they was gonna do, and the installers came in and was out, just like they said they would. And it looks fine. I would recommend them to others.

We had Bath Fitter put in some wainscoting in our bathroom. We've had 3 experiences with them, and the first experiences were good. The last one was where we got into a little bit of a hassle where the representative did not know everything he was talking about. He drew up a contract. We signed the contract. And then we got a call back from the company to confirm the visit, but then they said it was not the correct price, and so they had to charge me for close to a thousand dollars more for the project. And it was the sales representative's mistake.

I chose Bath Fitter because of the seamless installation they could do... There were no stains. I did what they call a tub to shower conversion. Basically they took the tub out and put in a walk-in shower. That was in mid-November. I'm very happy with it and would do it again.

It was a very nice experience with Bath Fitter. They put this stuff on the carpet, and covered the carpet up real nice. When they were done, they cleaned up the mess and left everything real nice for me.

I had one bathtub and one shower installed about 2 1/2 years ago by Bath Fitter. The bathtub and shower that we just put into our other house has been about maybe a month or two. I love it! Bath Fitter did an excellent job. Their sales rep is very knowledgeable, easy to contact and very professional while the installers explained and cleaned up everything. We didn't have to do anything. There was not a scrap left anywhere. We're very pleased with it! We've not had any problems with the other one we've had for 2 1/2 years. And Ron **, the one that installed it, you couldn't ask for a better installer. I would definitely recommend them to anybody.

We were at a show when we saw them. We talked to them and we liked what we saw... Bath Fitter installed new walls in our bathroom and a new tub. They were very good, a hundred percent. They were polite. They cleaned up and they were punctual.

I was happy with everything Bath Fitter did. The man that did the work, Ron **, was excellent. He did a great job. It was incredible and great. They are professional. He knew what he was doing.

My experience with Bath Fitter was very good and it was quality and done in half a day.

Bath Fitter replaced my tub and shower sometime in the last two months and I like it so far. They seem to have a good follow-up. Jon, the rep, knows all about his product. He and the installer suggested ways to do it. They put their heads together and came up with the best way to do it and they did it well. If all the other people I dealt with were like them, this world would be a lot better.

My brother got tired of fixing the bathroom for me so he got me Bath Fitter. They did the pipes and new walls and the shower head. I love it! I especially like that you can set your hot water. The little knob in there turns the water to the temperature you want. I just hop in there and it's all nice and hot and warm. I don't have to adjust anything. The Bath Fitter people were very nice. I like them and the installer was a good caulker. He was quick and all by himself. I was impressed.

We had Bath Fitter refitted our second bathroom to make it a shower instead of a bathtub. They did a good job. The sales rep told me what he was doing before he did it and told me what needed to be done. And throughout the whole process, he said if I wanted to look in and if I had any questions to ask them and after that once he finished, he came in and taught me how to maintain the side of the showers and what chemicals to use and other than that. He did a very very good job. Bath Fitter does excellent work and hire the best qualified people to do the job.

My brother had Bath Fitter do his bathroom and we had a tub and tub surround put in last November. I love it. They were great. They were quick and efficient. Some people you don't like to ask questions but they were easy to talk to. It was just a nice experience with no problems and no hassles.

I purchased a shower from Bath Fitter as they have a lifetime warranty. They were here on the dates they said they would be and did exactly what they said they would do. When I called, the receptionist was extremely polite and courteous and the sales representative was extremely thorough and polite, very businesslike and professional. The installer was super. He exceeded expectations. They were prompt. I watched them install it and it's extremely stronger and more durable than anything I could buy off a warehouse, at Lowe's or Home Depot. I would tell anybody that was interested or any future customer about my experience. It's refreshing to see that there's still some in the world that are what they say they are.

Bath Fitter presented well and we went with them. We got their tubs surround and they covered the tub up, and the walls around the tub. The salesperson came out and the guy came out and did the work. He did it all in one day. He put in new faucets... We're happy with the job.

Bath Fitter did what they said they were going to do and did it right and I'm satisfied. They were great.

We had an outdated bathroom and we had seen the Bath Fitter advertisements. We talked to a couple of people that had their on-site kiosk and had them do the shower stall. It was a good experience. They were courteous, friendly and kept their work area clean. They're great.

Bath Fitter team did a good job. I would recommend them to a friend.

My wife had a hard time getting in and out of the old tub we had, so we figured we'd come down and have the Bath Fitter guy look it over and give us a price. It was a very nice experience, they were very great. My wife said the installation team was excellent. They tore it out, cleaned up after themselves, and I came home from work. It was like a new bathroom. It was a good investment to start with and it looks like it's going to last a long time, you know. And I do recommend them to anybody that mentions they're going to have a bathroom done over.

I was pleased with the Bath Fitter team. They did what they had to do and they cleaned up after themselves. I would gladly refer them to someone else.

I went to a Flea Market where Bath Fitter had a display and I had them contact me to redo the bathtub. It's wonderful. Everything was fine and the installation team was in and out in a half a day. It's a good product and I'm very pleased with it.

Bath Fitter did a great job for us. I used to hear the advertisement on radio. We talked to people and some people tried it and liked it so we went ahead and were rewarded for it. They put in a new shower in the basement. It's a beautiful work of art. A gentleman came out and we told him what we wanted and he said he recommended a carpenter to come in and make some operations and then when that was done, a lady came back and the guy came out and installed it. He was late coming in the morning because of the storm but once he came he stayed here to about 9 o'clock at night to finish it up. The people who came were knowledgeable, explained to us what was going on and were polite and clean and gentlemen.

My brother got his bathroom done by Bath Fitter. I liked his and got tired looking at my ugly bathroom so I chose them too. I had the shower part done and installed the tub and the enclosure of the shower because the back part was a mess. I had it done on March 3, 2013, and it took two days. They were good. There was one guy, he was a nice guy, who came and did what he did and cleaned his mess. He knew what he was doing. It was a great experience with him. I love my bathroom. Everybody that's seen it loves it too.

It was a great decision to go with Bath Fitter and I love the bathtub.

I chose Bath Fitter because of the quickness of their work. They were very courteous and very attentive. Everything was excellent. The only problem I had was the cost. It seemed like in the end, the cost was much more than I had initially anticipated because I did upgrade but other than that I was very pleased. They did the job very well. I'm happy with it. It was cleaned all in one day so all is good.

Bath Fitter is very good.

I was at the Huntington Mall and they were saying Bath Fitter was down there. My bathroom was falling apart so I used them, and also had the second one done. I had a leak underneath the bathtub, underneath the house. The Bath Fitter man more or less slide in because the floor has rotten it out and it needed to be changed out. We liked what they did. They are good people, and you don't have to worry about the mess.

We saw Bath Fitter's work at a home show and only two companies here in Columbia do it. I had two bathrooms ripped out and redone, showers, bathtub. The salesman came to the house in October and I had the work done in November. You wouldn't even know they installers were here. They were courteous, knowledgeable, very patient with questions that we thought were important to us but likely were scattered-dumb questions to them but they never let it show. They were a very good team.

I had my bathroom wall where my shower board was before taken down and a new one put up by Bath Fitter. I saw their advertisement on TV and decided to use them when they came out and gave me an estimate. The sales rep came in and talked to me and my fiance about it and went over stuff and showed us the different colored tiles and we picked what we wanted. The installer did a fantastic job. When he got installing, he had put one type of faucet on and we were under the impression we were getting a different one and he went back to the shop to get the right one and put it on there. He didn't ask any questions which I thought was very nice. It was very professional and excellent work.

We were getting ready to sell our house and we just wanted to upgrade our bathroom a little bit and we liked the bathtub at Bath Fitters so we just went that way. Bath Fitter put in a new surround thing... over around our bathtub. They were very knowledgeable and they were very nice and they cleaned up their mess. They've done a fantastic job. They’re excellent.