Bath Fitter Reviews

My experience with Bath Fitter was pretty much as expected from their advertising. It was a positive one, for sure.

Bath Fitter was a very easy and painless way to fix an ugly problem in the bathroom. Our bathtub was kind of gross but the tile wasn't. When I saw Bath Fitter, I thought, "Now, I can fix that problem." I chose Bath Fitter because they said they could put the bathtub in and retain the tile surround that I already had without damaging it or having to rip it out or cover it. I had it done for already a couple of months at least.

I couldn't be more pleased. They did both sides of my duplex and in spite of the issues they found in our rental, they went above and beyond to get the job done right. It delayed completion on the rental side, but I was kept informed of the problems, progress and expected completion date. The bathroom on our side of the property is absolutely beautiful. The crew arrived when they said they would, protected our carpets, cleaned up everything when they were done and made sure I was happy with the outcome before they left the site. They aren't the least expensive, but the insert will obviously last longer than a DIY fiberglass unit and looks 100 times better than anything I've seen. I can recommend Bath Fitter with a completely clear conscience.

When we decided to do something about the bathroom, we called and set up an appointment. I had an appointment with several other companies but I decided to go with Bath Fitter because I liked the presentation and the product looked like it was top grade. What they had to offer is what we like, so we purchased the tub liner and also the liner over the tub. We had it done a couple of months ago.

My experience dealing with Bath Fitter was terrible and I would strongly recommend anyone wanting a quality experience to look elsewhere. Our sales rep was completely unprofessional and our dealings with him were like something you would expect from a shady used car salesman. (Not to mention the fact that after leaving our house, he went dumpster-diving in our neighborhood! LOL) The product he sold us was not the product we received. When the installer came to do the work, he realized AFTER he ripped out what we had, that our replacement was much smaller and had to build out our walls with 2x4s to get it to fit. We ended up with a downgrade from what we had originally! I made multiple phone calls to both the corporate and local offices to complain, and over the course of about 3 weeks spoke with a total of 6 different people (including one of the VPs) - who promised he would get back to me within 3 days. Of course, that never happened either. The only thing they managed to do quickly and accurately was send us our bill. HA! This company is a joke.

I've had an excellent experience with Bath Fitter. I felt that they were very professional. I basically knew what I wanted and they didn't try to push anything else on me. They gave me all my options and I felt very comfortable with the salesperson. It looks very nice.

The bathroom needed a fix and we had been looking at different companies. A neighbor and a couple of different people recommended Bath Fitter. The product that we saw for the surround of the bathroom, over there at Bath Fitter, was much superior than what we had been looking at. So, we purchased it two or three months ago.

Bath Fitter is very good. I would recommend them.

We had a bathtub removed and a full bath put in by Bath Fitter. We went with them as they had better prices and I have nothing but praise for it all. The gentleman that did it was very good, very knowledgeable and very polite. He came in and did what he had to do. It was awesome, seamless and great. We will have them come out and do our other bathroom when it’s time. It made an improvement.

Bath Fitter was very good. My sister-in-law had them do some work and she was satisfied with them so we chose them. We purchased a tub liner about six months ago. The sales representative looked at the tub and gave me a price. The installers were very efficient, clean and did a good job. The experience was excellent.

Bath Fitter came out and did a very fine job, and I'm very happy with what they did. I would recommend them.

The experience with Bath Fitter was all very good. I have not one complaint.

My bathroom was leaking and we had Bath Fitter do the remodel. A guy from the company showed me everything and I liked the way it looked. It was a little expensive but well worth it. We bought a shower and tub. We checked the tub out and just put a shower. It goes all the way across the bathroom. The sales representative was a very nice guy and very knowledgeable about his product. The installation guy was the best. The day he came in, he walked in the front door and he put his shoes off. He put paper on the floor; it was clean and spotless when he left. They’re a good company to do business with. They have good products and we’re very happy.

We had to get rid of our bathtub and put in a new shower stall because my wife was handicapped. It has been installed a couple of months ago. The crew at Bath Fitter was pretty good. They cleaned up after themselves and they weren't dirty. If I needed another one, I'd call them up again.

I would highly recommend Bath Fitter. Their service didn't take very long, which was great.

I had some relatives that had some work done by Bath Fitter and I thought about getting them, too. Our house was built in 1960 and so we decided to have it remodeled for the first time. Bath Fitter was quick, easy, and I really liked what I saw with my other family members in their bathroom. We got tubs around and the roof/ceiling, and then the fixtures last March. The sales representative was good. It’s just kind of a quick and easy thing. The installation guy was really good; he was quick, cleaned up his mess, he was really knowledgeable. So far, I love the product; it was good.

Our experience with Bath Fitter was very satisfactory. The young man who came here was very, very nice and seemed to be quite skilled at what he did. He got things done quickly, and so far, everything is perfect. I was also very surprised when the manager phoned me a week or so later to ask if everything was fine and if I was satisfied, so obviously they care about satisfying their customers.

We had our shower redone by Bath Fitter and you couldn't find better people to deal with than Bath Fitters. We had seen them on TV and we wanted to go and take a look. We took a look there first before we made a decision and we liked what we saw. They were very nice. When the guy went in and got started to do his work, he found out that the floor was rotting out and he couldn't replace on this. So we immediately contact somebody, have them come in and rebuild the wood underneath.

We purchased a tub from Bath Fitter probably a month ago. It’s working fine now and I like it. The sales rep I spoke to was polite, very nice, and full of information. During the installation, I just got out of their way, but the installation team was pretty clean and courteous. The whole service made a difference.

We’re both very pleased with the price and quality of work Bath Fitter provided. We chose them because their advertisement said that most of the installation could be done in one day, and I only had one day a week off. So we had a shower installed. The sales rep was very cordial and very knowledgeable on his product. He explained to us all the options that were available to us and the different materials and deposits. The installer was awesome. He came in and before I knew it, he had the old tub out and has started re-plumbing everything. I asked a few questions about what he was doing because I'm a home do-it-yourselfer anyway. He knew what he was doing and he went to it. And I think that the only break he took was for lunch. It was a very positive experience. I would highly recommend anybody considering a Bath Fitter's product wholeheartedly.

I was choosing between Bath Fitter and another company. I know they were a little bit higher in price than the other one, but the way they explained some of the things, it worked then, and that might have been why I went with Bath Fitter. Because they didn’t leave a lot of things in the bathroom.

I got arthritis in my knees so bad, I couldn’t climb over in my tub so I went and got me a Bath Fitters shower. The sales representatives that came to my house made sure they didn't bring dirt in and they did really good. They were excellent.

We purchased a new bathtub and the tub enclosure from Bath Fitter about a month and a half ago. The sales reps came over one morning and explained everything they were going to do. On the day of the installation, I was at work in the morning. I only got home in the afternoon and they were here. And everything seemed to be okay. The service was good and they were great.

I had some loose tiles in the bathroom and had one estimate but didn't do it then because it was so expensive. That was before my tile went bad, a year or two before. Then, I decided it was time to remodel. I purchased the whole installation from Bath Fitter, the one-piece wall-- it’s not one piece but it appears that way, with the bathtub that sits over the other bathtub.

I’m displeased with the way things went down with them. The installing team did a beautiful job, but during the installment my commode was loosened from the base and there was a whole puncture in the wall behind the door. I called and I filed a complaint. I was displeased with the representative that they sent out. He was kind, but I explained to him what happened. It was my intention to buy a new commode, but at that particular time, I was not going to purchase one. But after the base was broken on it to the extent that it was getting one-sided, I called and I didn’t get any answer from Bath Fitter so I went ahead and purchased it. When the rep came out and he observed it, he said he could not understand how this could happen. I said, I was going to purchase me a commode. I explained to him, I didn’t take pictures to let them see what was the outcome of the result of the installation.

We first heard about Bath Filter from a home show, and we thought that we'd give it a try. We purchased the shower enclosure about 2 months ago, since one of our neighbors also have the same product. The sales representative who came to our home was very good and very helpful. The installation guy was polite, very nice and did a good job. Overall, it was a great experience. I would recommend them to anyone who wants to have some work done for their shower.

I had a terrible experience from the beginning with Bath Fitter in Roseville, MN. I made arrangements to do a simple thing as to receive a bid for the bathroom modification I needed to make it wheelchair accessible. I was scheduled with someone who called and asked for clarification on what his instructions were for, how to get into my building which were clear to begin with. It was "come to the main doors (either of them), use the security box, enter the code provided, and it would ring to my cell phone." I would then come and let "Marc" in. I agreed though since he seemed to need extra help to wait in the parking lot with my dog.

I'm happy with Bath Fitters. So far, I haven't had any real issues. Just some questions, which they took care of. But I'm really happy with the product. One thing I'd like to say, a lot of times the questions about quality in that is a little bit too soon. Sometimes, I think it takes a little longer to see how things work out and what happens, adjustments and things happen. But they call you right after it's finished to get a lot of things, questions answered about how well things were done when it was just put in. So I'm a little reluctant to really just sign off on everything right away. Sometime it takes 90 days or something, and then call me back and see if I'm having issues and you need to come out for something, but all that's done within the first two or three weeks. And of course everything is still drying up and it's still fresh.

I had that handicap shower put in and Bath Fitters are the ones that did walk-in showers. I had a problem with the tub, it turns pink and we have to scrub it a lot. They did a great job.

I've heard of Bath Fitter because I know they overlay the bathroom, overlay a tub and the surrounding area and I don't know of another company that does that. And I did not want to incur the price for the time of pulling out a tub so I chose them over anyone else. It was 2 months ago when I had my tub and the wall surrounding the tub covered. The experience was great. The guy answered all my questions. Everything went well and it was excellent.

Everything worked out great with Bath Fitter. I have an old house and just wanted to update the bath. The sales representatives were extremely nice. They went above and beyond what we asked them. They answered our questions, and came up with a good price, and we're happy with them. The installers were super nice. They cleaned up the house very well. They put down tarps that were very heavy and there was absolutely no mess when they left. They took everything with them that they didn't need, and left it in great order. It was a pleasant and wonderful experience.

We had a very good experience with Bath Fitter. I had them put a shower in. Their installation team was very quiet, went about their own business and they did a very finished, nice job. I would recommend Bath Fitter to anybody.

I had a good experience with Bath Fitter. Everything was just excellent. I have no problem whatsoever, with the office, with the sales rep, with the installer. I’d recommend them.

He actually finished early and cleaned the stuff up and left. Bath Fitters did a great job!

We purchased from Bath Fitter the acrylic, whole pack: bathtub, shower, roof, tops and everything. My daughter picked out everything herself with dates and sales rep. All I did was pay. My 13 year old daughter is very happy with Bath Fitter. Dave, the sales rep, was very good considering he was dealing with a 13 year old. They went through the book to look and check the different options and came up with what my daughter wanted. My daughter had a perfect interaction with their sales rep. The guys who installed them were also excellent. There were two of them, and they did a perfect job. It was a more complicated job than our upstairs that Bath Fitter also worked on before.

Everything went real well. It was a great experience. I'm very happy with it. I'd recommend them.

I had a good experience with Bath Fitter. I would recommend them.

In Oct of last year I had a tub liner installed - Good job. But I was told that in order to install the tub I needed to buy a soap dish so that the tub would fit in. I've called the salesperson that sold me the tub and he said he was sorry, gave me the number to call for reimbursement of funds. I called and as of yet I haven't heard anything back from your company. I've called the NH BBB to Inquire on my options of retrieving my money. A few minutes ago I received a follow up call to see if I had resolved this matter. They told me to try one more time and this is it. By the way your company name as of yet has not been given to the BBB. I just want someone to respond by sometime today before I go public.

Hopefully this will take care of any issues.

I chose Bath Fitter because it was a VA thing for my father to make it handicapped-accessible. So I went on that and the people who've used them before. However, I'm disappointed on one thing about it. They told me they were going to have a higher toilet for my father and they didn't. Their tallest toilet was 17 inches high, which doesn't help him because he's old. He's 91 and feeble. Also, it seemed a little pricey. We got a shower and a toilet for $6,800. But other than that, the job was fine. It's done, it's good. I can't complain. The sales representatives were all very good. They were very polite and got back to me in a timely fashion. It was just the toilet height. I’m disappointed, it was big. And now we have to buy another toilet.

My experience with Bath Fitter was very positive and very nice. They did a great job. I'm very pleased.

From beginning to end was a breeze!! The guy who came to measure it up was courteous and informative. The install was done in two days and have been enjoying it for well over two months now with no problems at all. Would highly recommend them to anyone, and the lifetime guarantee is awesome!! You really do get what you pay for!!

The guy really did a wonderful job. He did a perfect job of the bathtub, and the grab bars and towel bars. We have a really nice bathroom that we put in about 5 years ago down stairs on our ground floor with all new fixtures, all new floors, all new tile, all new everything. It's just amazing to us. And when we show it to everybody they just think it's great.

We were so delighted to have our shower remodeled by BathFitters, and it looked really great once installed. But over time, we noticed the appearance of mold throughout the perimeter and top of the entire shower. Also, glue is pulling away from areas through out the shower which now has openings causing water to escape. Please help!

I was trying to remodel our bathroom 20 years ago. Income tax return worked out quite well this year so I went ahead with it. I heard about Bath Fitter through various advertising. I decided to go with them mainly because they covered everything. The price was a lot better than I thought it was going to be. I needed a sink replaced and the bathroom too and they did everything.

Somebody had told my husband about Bath Fitter and I had been thinking about it for quite some time. I love it and I'm enjoying it.

My bathroom was kind of messed up so I decided to remodel it using Bath Fitter. I went with them because of the price. I got the tub covered, and then got some tiling to go up to the ceiling and all the stuff that goes with that. Everybody at Bath Fitter was very professional and really good to deal with. They’re awesome. I had a good experience with them.

I have used Bath Fitters over the last 10 years. I've owned three different homes and each home, I've done my bathroom. I had the bath surround about two months ago. I have had nothing but success with them. I love their products. I find that they're very professional when they come into your home. I wasn't going to change now.

I sent e-mails and left several voicemail messages with the local Bath Fitter to inform them of the shower leak and water damage. It's unfortunate that I had to write a public review to get Bath Fitter to respond to my situation. But immediately after posting this review, their local office contacted me. It still took several months to get my issue resolved, so I can't give Bath Fitter a higher rating. But they eventually replaced the shower (hopefully no more leaks) and I am now putting my bathroom back together.

Bath Fitter has done two bathrooms for me about 8-9 years ago so I just stayed with them 'cause I was satisfied with their work. They re-did a shower for me this time because it was falling apart. The sales rep was very courteous and informative and helpful in suggesting the right kind of stuff that we needed, and offering the best price. It was one person that did it and he was on time. He was fast and he said he'd be finished in about half a day and he was finished in about that time. I didn't have any problems with the work that he did. The service was good and so is the product.

I chose Bath Fitter to do the remodel because they've been around a long time. When I bought the house a few years ago, there was some mold behind the shower and the bathroom was an original shower so I had the shower replaced around Christmas time. The sales representative called to keep me informed of the scheduling date which was really good. One guy did the installation and he did an awesome job. He had to prep the wall first after he got the shower out. He cut a piece of it out and put a new sheetrock in because it was damaged by water. Then he came back and installed the new one. It was a great experience.

I've had my first Bath Fitter remodel a year ago for an investment property I own. With tenants in there, I didn't want it to take more than one day so the one day was a big selling point for me. I had them install a tub because I was told by their salesperson that that would solve the problem of water leaking upstairs onto the downstairs on the tenant's bedroom. So one year ago, we did that but that did not solve the problem. One year later, they put in the tub surround and that did solve the problem. While I was quite happy with the tub surround installation and procedure, I think it was a hit and miss experience because I spent twice as much as I had originally planned to spend when I thought that the tub was going to solve the problem as indicated by the original sales professional.

I had an old tub taken out and a shower installed less than a month ago. Although it looks very nice, I am still waiting for someone to fix the shower wall. The installer cut a hole for the light switch within the shower enclosure. I know this is NOT within code! I told them that an easy solution would have been to turn the light switch around and put it on the wall outside the bathroom. His answer was "we are not electricians". How can a company work with electricity in a bathroom and not know the codes. This is a big problem!!!!!! Someone has already been back because my plumbing was not put in up to code and they also needed a permit which they had to get later. It really bothers me that I am paying over $7000 for a shower that is just not right and someone could get shocked!!

Have had nothing but problems....Installed about 10 yrs ago now wished I didn't waste my money. Have had mold growing on the chalking since day one. No matter if I clean the tub and shower everyday or not, have given up. Now my shower leaks destroyed the ceiling below and shower floor has cracked. Called the plumber and to find out both shower in the master bath and tub in the other bathroom were NOT installed correctly, and the only way to correct the problem is to replace bath fitters garbage they installed, which cost me a pretty penny. Don't waste your money on this trash like I did.

Our bathroom's shower color and all started to chip off so we need to replace it. Bath Fitter redid the shower area for us. We decided to go with them because they have a good reputation and I had just read about them off and on for a few years. Their sales rep came out, showed the product, measured the bathroom and scheduled the work to be done a few days later. We were very satisfied with the work of their installation team.

We started our hunt for a new shower by visiting your showroom and were very impressed by the displays and the young lady that served us, Alyssa, who was very friendly and helpful. We had picked out our colour, pattern for the walls and shower heads while talking to Alyssa. We booked an appointment with a sales consultant and had one within a few days with Scott. He was very helpful and went through every avenue as far as styles, etc. Scott had an installation appointment set to our surprise for only two weeks. Scott did a super job measuring, as was noted by the installer Brandon, as all the premade material fit so well. When Brandon showed up, he did a magnificent job tearing out the old bathtub which was a complete unit, so it was not easy.

After the install - the floor was very slippery and retains water. The shower does not drain properly. My spouse notified the bath fitters here in Columbia SC with no response to the problem - not bad for a life time maintenance free shower.

I purchased a shower from Bath Fitter last March. I liked their product and the fact that it was made in the U.S. Every time I call, the rep constantly calls me back right away and the problem is fixed. The installation guy they sent was friendly and he kept the area very clean. I've already recommended them to several people.

We're trying to move and decided it's time to remodel our bathroom. I've heard of Bath Fitter before so we went with them because of their reputation. I didn't want to wreck the tile floor and just wanted to cover. They explained the product and were really nice. The installation team was really good. He stayed the whole time to finish and he made sure that I was there to see the finished product because I went out for a while. Bath Fitter was quick, reliable and everything looks great.

My husband has cancer and he goes to the VA for all his treatment. Up there, they had told us we could apply to get our bathroom remodeled for a walk-in shower because it was getting hard for him to climb in and out of the tub shower. We had seen Bath Fitter at the fair and when I talked to Jason, he just seemed so nice. He said that they did it for the VA so I figured we could trust him to know what he was doing and not short change us. He explained everything and their quality of work and product seemed so much better. We liked the installer. He was very good too about explaining what he had to do. He had to move the drain pipe because we had a garden tub so our drain was like over by the wall and he had to put it in the center. He told us about that and showed us after he had done it. It was very good. We love it and it is very helpful for Jack.

Bath Fitter was great. I would recommend it.

What a great experience. Aaron and Tyler did a great job installing my new bath/shower unit. They were friendly and very polite. They were here on time and worked steady throughout the day. I am very pleased with my results, my shower and tub are awesome. I will enjoy it for many years to come. Great Job, Aaron and Tyler! Thanks Bath Fitters of Erie. I am very happy.

My bathtub started cracking. I've tried patching it but it wouldn't hold. Only other company I've ever saw was doing it was Lee & Cates. They're similar but they didn't have anything at the fair showing their product and Bath Fitter did. So we went with them. This was our first Bath Fitter remodel. I had the walk in shower and I did purchase the whole thing. The only problem I had was getting back with the sales person. I called them and they were supposed to call me and they didn't. I had to follow-up on that but we came through. The installation team did an excellent job. When they took out my whole bath tub, put the shower, the walk-in the shower with the doors, I had a space between my towel and my new bath tub. The contractor took a piece, put down their work just like it's part of the tub. I'm well pleased so I'd recommend them.

I’m so impressed with my bathroom. My husband had remodeled it in 1989 and had used enamel board. The enamel was starting to peel off and it just looked ugly. And my husband had since passed away and I knew I couldn't do that kind of thing myself and I went to who I thought I could really trust and that would be this company. I've been aware of Bath Fitter for years through advertisements in magazines and newspaper and so on. And I've heard good things about them as well. My experience was bang on. They've been in business for 25 years. A tried and true sort of thing.

I didn't like the stains caused from the iron deposit, so we put an overlay over the tub that was in there last summer. We didn't check out a different company because I felt like Bath Fitter was very reputable. That was our first purchase with them. The gentleman that I worked with was very nice. I happen to like the way they handled things. I like the way it looks. Everything is fine.

My wife heard about Bath Fitter through her coworker. My wife was the one who got it going about a year ago, in August, when we needed to replace our tub and shower area. We thought Bath Fitter was the best thing going so we went into their shop. Everything went smoothly with their sales representative... everything was good... everything went well. The installers were quick and efficient. It was done right the first time.

I got the surround walls in the bathroom March last year and they did a fantastic job! I had a tile in my bathroom that I absolutely hated so I talked to some people but they were dragging their feet, that they didn't really want to do it and that they didn't know anything about the product that would work. Bath Fitter on the other hand was here on time and they said they would do it in a timely manner and they did. It was my first time to remodel with them. The sales representative was very good. He explained everything and he was very nice to work with. This was the same thing with the installation team. They did a very good job and they cleaned up very well.

It’s been 19 years so a year ago we decided it was time to remodel our bathroom. I had nothing but a shower, so I got the tub and insert around the walls. Their sales representative was great and was very explicit. He explained everything and everything was exactly the way he said it was going to be. As for the installation team, he kept everything nice and clean and was in and out in a day. It was a very good experience. We were very happy with everything. They also took our Wells Fargo home project card which helped out a lot.

I had Bath Fitter install a walk-in shower last year. I like their lifetime warranty, single installation, no seams to worry about, and the colors. Everything was professional and everyone was courteous. The sales rep came at the appointed time and showed me what the products were. It was our choice. The installers were very professional. They were on time, did a good job, cleaned up after themselves, and left with a working product. It's a good product.

We're very happy with the work done by Bath Fitter. Everything is fine and good. It was done very professionally.

The summer of 2013 the paint blistered on the bottom door rail. We paid over four thousand for this. Were told it had lifetime warranty on work that was done and the material was covered also. Started calling in the late summer of 2013. We talked to a Lady and was told, she would set up time for the repair person to call and come and do the repair. No one ever called. Started calling again the first of 04/14 when we returned to the coast. Was told, "your rep would come 5/2/14." Waited all day and no one showed up. Called Bath Fitters again 5/2 and again on 5/3. No one called me back. Still getting the same run around. I hope whoever reads this thinks twice before going with this Bath Fitter out of Wilmington, North Carolina.

Somebody died in the bathtub and so we wanted to replace it with a fresh one. We went with Bath Fitter because they were the easiest people who just came looking and said, “Yeah, we can do that because we custom make it.” Their sales reps came by twice, once to look at it and explain the cost, once to do final measurements, showed me the whole package, asked me what I wanted. Very professional, well explained and went very smooth.

The tub was old and had stains on it. We had Bath Fitter redo the bathtub. The sales rep came to the house. He was very good and gave me good information. Whatever he told me seemed to be true and I followed through with it and it was fine. I had no issues with the installers. It was relatively smooth and easy. It was a very good experience.

The experience with Bath Fitter was outstanding. We were in BJs when they had a display so we went and talked to the lady up there. I was getting ready to remodel. I saw what they had and felt they could do a better job than I could and I liked it. We had a garden tub in that had a full shower. So we wanted the biggest shower stand they have. And in the other bathroom, we decided to halfway match up the walls with the tub cover and get a closure on it also. Everything was straightforward with the sales representative and I knew exactly what we were getting and how it was going to go about. The installers were professional and did a good job. I wasn't here but I didn't have any mess or anything when I got home. So I was tickled.

We decided it was time to remodel our bathroom because my husband has rheumatoid arthritis. We thought it would be better for him to be able to not step over the tub. And it was helpful for him. This was the main reason why we chose Bath Fitter. We made our first purchase June of last year. The sales representatives were very nice and pleasant. When they came in, they introduced themselves and told us what they were going to do and about how long it was going to take. It was the same thing with the installation team. They kept the place clean. It’s a great company. Everybody’s wonderful. We had no problems at all. The experience was excellent. I love it!

My wife really likes Bath Fitter and the equipment they put in. I just don't like the way it was installed. We just had our bathroom done. The guy came in and damaged the walls. When I told them about it, nobody ever called me. Nobody’s ever expressed their concern. They didn't stand behind it. If they did and fixed my damage then I might even get the other bathroom done. But I won't now.

Bath Fitter was absolutely fantastic. My mother-in-law had bought a place and the bathtub was cracked. I could have done the work myself but it was going to take me a long time to tear it all out and do it. So we called up Bath Fitter, they came out, gave us an estimate. I said, “go ahead and do it.” The sales rep talked to us, showed us everything we need to know, answered all the questions. Then he scheduled up a date for getting everything out there and then the installer came and did everything and it was jammed up. I have recommended them. It was a great experience. It was a little bit on the pricey side. I could have done it myself for half of the price but I would have been there for 2-3 weeks.

The work done by Bath Fitter was efficient. They did what they were told, and it was within my budget. I was looking to repair a bathroom and went around to several places. They were chosen after I looked at others. I liked the fact that it would be done in a day and that it looked like tile when it isn't. It was easy to add things into it that I needed and everything about it was what I needed. Some of the other quotes were outlandishly high. The sales representative came to the house, showed me the products, and I told him that I was looking at other things and I would get back to him. He wasn't pushy. He was very knowledgeable and showed me all the products and the colors. We sealed the deal when I decided. The installation team was one man. He came in, ripped out everything that was old and put in everything that was new. I actually had Russian tiles in there. It was one of those old fashioned, form-fitted showers. He reinforced everything. He was very efficient and was only there that one day.

My experience with Bath Fitter has been very good. They came when they said and they did what they were supposed to.

I had a good experience with Bath Fitter. I would recommend them.

I have rental properties and it was time to remodel. We had Bath Fitter install the basic tub. The gentleman that came and did the quote was really thorough and explained everything well to me and my tenants. It was the ease of the process that we chose them over other companies. Bath Fitter was professional and it was a pleasure dealing with them.

Our overall experience with Bath Fitter was excellent. We had no problems. But we had them come back for some caulking that came out on one area and they came immediately. We were pleased.

Bath Fitter did a good job and I really enjoyed it. I would recommend them in a minute. I had seen their advertisement with Jack Roper and all that on TV, and then my husband, he's a veteran and disabled, so I asked if the veterans could help me with one and they sent me a list of the ones that they approved in the area. Bath Fitters was on there so I chose them. They took out the old tub and put in a handicap shower. I'm very pleased with it. I don't think that I'd been as happy with some of the others. I have nothing to say but good things. They came in, they kept their work to a minimum and put down tarps to cover my carpet. They'd come in and done the work and then came back the next day and finished, because some of them had to let set. If I had room for them, I'd have two more put in.

We decided to remodel the bathroom because of my husband's disability. He had a really hard time getting in and out of the bathtub and it was very high. So we wanted to get the master suite shower made bigger but when the Bath Fitter representative came out, there wasn't enough room to do that so he recommended that we do the main bathroom that everyone uses and we were able to put in a walk-in shower that worked well for my husband. When I called Bath Fitter, I got fast service and they set up an appointment for me right away. I didn't have to go through a lot of waiting time and I was very pleased the way they handled it. So I just booked it right then and there. The sales representative was very helpful in explaining and showing us what we wanted to be put in there and the different handles that we needed. The installation team worked all day and it was done in no time at all. They did a very good job. I was very impressed. This is the first time we've done a bathroom renovation and the salesperson explained to us what would best work for what we needed and it worked just great for us.

Bath Fitter is very good. The first time, I went from a bathtub to shower conversion and for reseal. Then I went from the shower to the bathtub shower. I had no bathtub in the first time. The sales representative came out and took measurements. He gave me the quote and we went on from there. I chose them because of their BBB rating and write-ups they had.

I went with Bath Fitter because of the way their products were manufactured. They built in a walk-in shower about 10 yrs ago, and I've since had it replaced by them with a much better version (2 years ago). They were excellent. I’m 100% satisfied!

I went on Angie’s List and I saw the feedback that Bath Fitters had been given. It was very positive. They were all inclusive. They came here. Our salesman, Michael, was extremely professional but they put in everything. I had an A, B or C choice on what I wanted as far as fixtures and different kinds of molding and stuff, and they could do it in two days. That sounded very good to me. And the price, it wasn't cheap but it wasn't overly expensive either.

My husband and I got the upstairs bathroom in 1993. We got three quotes and they were the most reasonable and they did the best job because you can tell by what they said they were going to do. That’s why we went with them. I did get some work done here in 2012. The representative that came down did the measuring and I made the selection, what kind of shower I wanted downstairs. They put the base in and they did the plumbing. Another company came and did the glasswork. Bath Fitter didn't do the glasswork.

My overall experience with Bath Fitter was good. The boy was real polite. He’d done a good job and we enjoyed it.

I had seen Bath Fitter on TV and saw them at the home show. I just talked to them and liked what they said. At the home show, there were two or three different ones. They came and gave us an estimate. We went to their showroom and just saw exactly what we were going to get, and we ordered it. We had them do the bathtub. It was a good experience. It took them a day just like they said.

My husband had knee surgery. We had a tub with a shower and it was difficult for him to step over it. So we decided to change it to a walk-in shower. We chose Bath Fitter because of Jack Roper on Channel 7. We talked about it so much that we thought we'd check it out. The representative was very knowledgeable. I had told him that I had wanted to see about getting a walk-in shower for my mom. He even went over there and took a look over there to tell her what hers would be. So we decided to get one over there too. We had a problem underneath the house in the drainage and when he didn't know what to do, he called somebody that had more experience with it, and he came out, and they got it to do what they wanted it to do. He was real good. They're a wonderful company, and the product is great.

Contacted the Bath Fitter in Livonia, MI. concerning the silicon caulk separating from the wall and tub and the black mold in the caulk. I was told by the person on the phone that there would be a $75.00 charge to replace the caulk. The information I received on the flier supplied by the salesman stated very clearly that "Material, Labor, and installation are GUARANTEED. The Bath Fitter Lifetime Warranty affords you the peace of mind you deserve."

I went ahead with Bath Fitter because I liked their warranty. I had a shower installed by them. Their sales reps were real nice guys. There were two guys the first day, one guy the second day to finish it up. They did a great job. Everything went well. I’m very happy with the work they did and I love my new shower and I’m all around happy.

Bath Fitter is fabulous. The worker who came was wonderful, and we’re completely happy. We would call them again in a heartbeat if we needed something more. Overall, my experience with Bath Fitter is excellent. In the very beginning, I was angry with the people in Charleston. But from the people in Savannah who came to do the job, I would recommend them.

The Bath Fitter sales rep was very good. We purchased a bathtub and shower. There was just one guy who came to do the work. It was fine. He did a very good job. We're very satisfied with it.

Bathfitters installed a new tub enclosure with handicapped seat, grab rails and shub door. They also re-piped inside the wall with no mess whatsoever. We also had a new toilet and sink with handles for arthritic mo-in-love installed and were very a+++ pleased. Bathfitters is a company you can trust to do the job right the first time. Exceeded our standards and would recommend to all our friends. They laid down plastic sheeting to cover our floors and removed all the debris from our property. Great job, great company, professional employees and highly satisfied. After 4 years, still going terrific.

I found Bath Fitter when I was searching on the internet because I needed to have my bathrooms redone. I purchased one shower stall and one bath shower stall combo. The installers did a good job and cleaned up their mess. There was a leak and they came back right away the next day and fixed that. They were always punctual, clean, and courteous. And I left them here while I was at work that day, and came back, and everything was great.

I had a good experience with Bath Fitter. The guy that installed it did a really good job. He let me know what he was doing and made sure that I had another restroom.

I'm happy with Bath Fitter. Because of our age, I thought it was time to remodel our bathroom. I wanted it to be a one-day thing. I know about them because of friends and TV advertisement so we went them and had the tub surround and over the tub thing done in March. One guy came and that was it. Everything's fine and we have no complaints.

It was very good working with Bath Fitter. They came when they said they were gonna be here. The installer guy spent some extra time because the way it was put in, there was some difficulty with some of the tram. He figured it out, he came back and did a great job. We would recommend them.

Bath Fitter sales reps were fine. We purchased the basic unit over the tub. They were very good. The one who installed was fine too. He was friendly and knew what he was doing. It was a good experience. I haven't had any trouble with it so far.

Bath Fitter did my shower stall and they are great. I'm happy as hell. We had a bad experience with someone in the past. I can't remember their name but we were trying to get it done through Lowe's but they were unsatisfactory so I called up Lowe's and told them. We didn't go through with it. I had filled out something from the flea market and got to talk to Bath Fitter and we came to an agreement to do this. It's the shower stall, with a big shower head and some safety bars. Everything is pretty cool. They were outstanding.

It was great and wonderful. Bath Fitter did exactly what I wanted them to and had no problems. I've already recommended them to somebody else.

I had two bathrooms done by Bath Fitters and I was very, very happy with them. I purchased a walk-in shower, and a mold put over my current tub in the front bathroom. The sales rep was very thorough and explained everything to me. He was very personable, a very nice gentleman. And I was amazed with the installers. There was no mess. They cleaned up after themselves. They were very fast and efficient. Two very nice young men came and did the walk-in shower, and I was very pleased with those gentlemen that came that day. We just had one gentleman come the second day, and I was once again amazed at how clean they kept everything. There was no mess throughout my house. I was just very impressed with the whole operation. They were so neat, both of them. They just did an outstanding job. I'm very, very satisfied with both my bathrooms and the experience with the company. I would recommend it highly to anybody. In fact, I have. Can't praise them enough.

Two people from work had experience with Bath Fitter already so I gave them a call, the gentleman came over and gave me a good estimate. I was very happy with it and we went from there. I took the whole tub, the nice smoky whatever. I took up quite a few upgrades on the smoky kind of background on it and the bill was somewhere near $5000. It was very good and very clean. I'm very happy with what we got with Bath Fitter. I even talked to the guy and watched the gentleman do the work. He did a great job. I was very impressed.

I got a new shower stall from Bath Fitter about two months ago. I had them out to give me an estimate and I went with them because I like them. They were great all the way through, the installers and the salesman. The installers put down runners in my house so they were very clean and tidy. I'm very happy with them.

We contracted with Bath Fitter to remove a bathtub and install a shower insert and accessories. Aaron and Tyler were the installers and were so pleasant and awesome to watch work. They were here for 12 hours working and were very clean and precise with what they were doing. They really put in quite the day and seemed so happy to do it. They did all the cleanup after themselves, gave final instructions on care and left here after 8 and still had an hour drive to get back to their home base in Erie Pa. We are in Westfield NY. The first contractor I called said it would take 5 days to get the job done and they had it done and beautiful in 12 hours. My elderly parents and I are very pleased and impressed with the job and will recommend them to anyone.

It was excellent. I would not have asked for anybody better. Bath Fitter did a wonderful job from start to finish. I love my bathrooms. I had to tell everybody I know to let these people do your bathroom if you ever consider it. That's the best thing I've ever done. I had seen it on the ad with Jack Roper and we kept thinking about it but we had to wait. We didn't know how expensive it was going to be. I called them and I was shocked it was as cheap as it was. I was expecting 2 or 3 times that amount of money. So I ended up having both my bathrooms done at the same time. We had our master bath converted into a walk-in shower because I have disabilities and it was hard for me to get in and out of the bath tub and take a shower. Now, I can just get in and out without fear of falling. They asked me where I wanted the handles and they put them where I needed them to go. The installer cleaned up too. He put down thick paper on my hardwood floor so nothing would touch them.

I've seen Bath Fitter advertised on TV. They advertised the fact that they could replace it all, and do all this in one day. My mom and I have a hard time stepping over into the tub to shower, so my husband and I just said "Let's bite the bullet, get them out here and talk to them." They came out, talked to us, and told us what he had. I love the texture and how it's easily cleaned. We discussed it for a few days and then I called him back. We made the appointment for him to come out and we had it done. It was done in one day, just like they said.

We had Bathfitters come out to look at our shower. We had a leak and needed it to be replaced. The salesman and the guy that came out said they would replace all water damaged wood. Also they would get the permits. Needless to say when the installer came out he knew nothing about the floor being replaced. He called his supervisor and with me standing nearby his supervisor said, "absolutely not." My new shower got installed and my installer, who was great, left. My husband came home from a business trip and said they didn't do what they said. So at 4 pm on Good Friday he's raising heck. The installers' boss calls my husband and says he has no idea what's going on and has no idea why it wasn't done, etc. Basically through his guy under the bus.

Bath fitter installed just a floor in my master bath over some bad tile work. The first floor didn't work out so bath fitter without any problem came back and removed all the bad tile and floor, redone the shower base then came back and put in a new floor and now everything is perfect. One thing I can say that bath fitters stands behind their work even if it may have not been their fault that I had the problem in the first place. Man it is a good feeling knowing that a company stands strong behind what they say. I fully recommend bath fitters. You will love their customer service. Installers are great also. They work real hard at making sure the job gets done right.

I used Bath Fitter before in my previous house. This time I had them do the tub, the surround, and the doors. The whole sales and installation experience was very good. If I could suggest one thing, I need a bigger shower head. It seems like it's a low flow one. I got the smaller one but a lot of the others have a little bit bigger, adjustable head. I like the looks of it but there's just not much pressure there.

I had Bath Fitter do two bathrooms, and they did a very nice job. I'm very happy with them. They told me the date they would come, showed up on that date, came out and measured. They completed everything, neat and clean. Haven't had any problems with it. I moved last year and I had a lot of work done and I was fed up with workmen who say they're coming and they don't come, or they come and stay an hour and they leave and they come back. These people came, did it, and it was done. And they were all very polite and nice, so it was a good experience. I have recommended them and my daughters already used them. It was an excellent experience.

We're very pleased about the work done by Bath Fitter. We had heard about it on the local television station and we needed a handicap shower for my wife. I had heard about the work they did for other people and I did compare apples to oranges to other people and I thought Bath Fitter was probably the best. We had it done in February. The sales representative was very upfront about everything. There were no hidden charges. They kept me informed of when they were going to be able to come. One man did the whole thing. He was very knowledgeable at what he did and explained everything to me if I had any questions about anything. He was a very likable person.

I've already recommended Bath Fitter to a friend because after seeing their work on my tub and surround in small pieces, and then seeing the work in full size, I was very pleased with the outcome. The rep was very good, knowledgeable, step-by-step and the installers were absolutely wonderful. They came in, made sure everything was clean while they were doing the demo, made sure I knew exactly what they were gonna be doing, and followed through, cleaned up when they were all done. Very satisfied with the product.

We went with Bath Fitter because of the price and the color selection they had, and the advertised 1-day installation. We got the shower surround. They were all very good and very professional. The salesman knew the business. The installation was also very good, friendly and told us what they were doing. It was outstanding in every way. I did have to sweep where they had done their cutting but there wasn't a lot of material, maybe one dustpan.

I own an apartment house. Years ago, the only thing they had was cast iron tubs with porcelain glaze and so I purchased the acrylic liner and I didn't tear out the tiles because the tiles were in really super good condition. I also needed to replace the plumbing, which means if you don't have access to the plumbing then you have to cut the tiles. This way we could leave the tile, cut a section where you needed to access the plumbing and then put the acrylic on top of the tile. That's what I purchased from Bath Fitter. It was the ease of maintenance supposedly and also the one-day installation rather than gutting the whole bathroom that made me go with them.

We had seen Bath Fitter on TV, with Jack Roper. We bought a bathroom shower from them because I like the way they presented it. They were very nice. The job was planned and so far, it's good.

We had a very good experience with the Bath Fitter installation so we were very, very pleased with it. My wife had heard about them in an advertisement and they seem to be unique in what they did. That's the reason they were the company that was selected. We purchased a new shower from them in replacement of the tub arrangement. That was 60 days ago. The sales representative was extremely knowledgeable, very pleasant and able to answer virtually all questions that I had. By and large, he left a very favorable attitude as far as I'm concerned. The installation team consisted of one person. He knew exactly what he was doing. I was concerned that it was only one person and he said it was not a problem and he was exactly correct. He was neat; he was timely in both getting to our appointment and the amount of time that it was going to take. From beginning to end, from the sales through the installation, it's been a very good experience. It's a reasonable value and excellent service.

Bath Fitter had an ad in the paper. I thought they were good so I had them do the tub liner and the walls. It was done two weeks ago. I only had one installer and he was top-notch. Bath Fitter did an outstanding job.

I had heard of Bath Fitter for a long time, but we just decided to use them this year because it was the company that fits our need. We had a shower installed around 6 weeks ago. The sales representative was Tom and he came out and showed us everything that they had. He was very good, very knowledgeable and he gave a great presentation. The installer was Kevin and he was wonderful. He was here the whole day and he just worked away. He didn't bother anybody. I was very, very happy with the outcome. I had questions if this was the type of product we really wanted for our bathroom but it turned out to be perfect. It's low maintenance and it's looks very, very nice.

The experience was okay. Interaction with the Bath Fitter sales reps was positive.

I had Bath Fitter back when I lived in New York. A month ago, I purchased the shower panel from them. The sales representative was fine. He answered all my questions and was patient too. I was debating whether I should spend so much money because it was very expensive and he didn't push me to make a decision. He was very patient but he did explain to me the benefits of having it. And since I already had the experience previously when I had it in New York, I know how good it is and I do know how it's easy to clean. And because of my disability, it was going to be easier for me.

Bath Fitter has been very good. They put in a walk-in shower for me and it works well. They're expensive but they do a good job. I had a stroke two years ago and it left me weak on my feet, but this has worked out well for us. I'm very well satisfied. The people that know our condition come in the house and when they use the bathroom, they all remark about how well it looks and how convenient it must be.

We got a walk-in shower and had our tub converted to a shower because of friends who also have used Bath Fitters. I'm actually very glad I found Bath Fitters. It's a very good company. The sales representative was very nice and showed me exactly what was done. Besides having a representative at the house, we went over to one of their stores in North Carolina and saw some of their products before we actually talked to a representative. We more or less knew what we were expecting and what we wanted. Both in the store and then the representative who came to the house were very nice and helpful. The installation guy was very quiet, very precise. He worked very fast -- in and out of the house before I even knew it. He had the old bath tub removed. I didn't even know it was gone. But he did his job very well. I was very impressed with what he did. When he did have a couple of words, he was very pleasant also. All in all, it was a good experience.

Customer Assist on phone was very professional - she scheduled an appt for tech to come out and look at install completed 7hrs ago quickly (based on my schedule). Nice man - he said he would turn in his recommendation on Monday March 31, 2014. My appt was on March 28, 2014. While he was here, he did repair the hardware in the shower that was installed at the same time the shower was installed; but "came lose" about 4 months after the install. Which I appreciated, just a source of aggravation but I like having it fixed.

I had a wonderful experience with Bath Fitter. We loved it, I did enjoy it tremendously. We had the bathtub moved. It cost us $4,800. It was going west and east, and we moved it to north and south wall and we had top-of-the-line shower doors installed. The representative was wonderful and very knowledgeable. She measured the bathroom, even made a suggestion that we move the bathtub to a different direction. She knew what she was doing. I didn't care about the installers though. I had a pretty bad experience with them. They didn't get the wall correct when they put it up. They had to come out and re-caulk it twice. I found out that they are not there anymore. The plumber was rude, and they fired him. I'm so glad they fired that crew and got a new crew!

We saw Bath Fitter on TV and decided to remodel because it was going bad. I purchased the walk-in shower a couple of months ago. It’s the first time I had Bath Fitter. The sales representatives came down, took measurements and gave us an estimate. They were courteous and knowledgeable, and we decided to go with it. The same thing for the installation team. They came down. They were courteous. They got it done pretty quickly, all things considered, and they cleaned up after themselves. Overall, the experience was pretty good.

We wanted to have the older shower done and not a full reset of the shower. Bath Fitter was able to do it for us. That was about three weeks ago. The salesperson and the installers were fine. We asked them to lower the threshold and the instructions somehow didn't get passed on to the installer so the threshold did not get lowered. We just let it go. It was a big deal to change that. It was pretty expensive for what they did. Time will tell whether the shower functions the way that we need for it to function. We have to wait and see.

We had an old, cast iron tub. I changed the toilet and the lavatories, but they were different color. It was a turquoise and I tried painting it. It didn't last for about a year. I did it twice, and I said I need to do something. When I saw Bath Fitter at the fair, I said "I'm gonna see more about it." We purchased the liner for the tub, the wall around the tub and the new fitting, and we had the corner cabinet and stuff put in. Dan, the one who put it in, was remarkable. He was as good as he could be. We had it done probably three months ago and so far, we love it. Everything is real perfect. I've already recommended Bath Fitter twice.

We had been contemplating doing a shower for three to five years. We had looked at Home Depot and different places. We even went online. What we were trying to find was the biggest shower stall that we could find and take the tub out. We decided to go with Bath Fitter because through them we could actually get what we want size-wise. Their sales rep was very nice. He seemed to be very knowledgeable about what he was doing. He measured, talked with us and showed us the different samples, shower heads and different things. The installer had to take the tub out. My husband had to actually extend a wall back because we were having this one bigger than where the tub was. He came back the next day and finished it. Overall, I am very pleased with Bath Fitter.

We got the shower from Bath Fitter a few months ago. We found out about them from an ad my husband found. We had one fellow who came over here and sat down with us at our table and explained the products. He’s really good and very, very courteous. He showed us some papers and explained that everybody was licensed and professional. As for the installation team, that went really nice. He answered questions and worked around our schedule. We're retired so we're home. He just stayed out of our hair and we stayed out of his hair. We have pets in the home. So he was real good with them. He cleaned up everything afterwards. My husband and I were both really happy with the product and the work people. It was just an excellent experience.

I would recommend Bath Fitter as I had a good experience with them.

It was wonderful, from the guy who came to my house to the guy who actually did the work. They were both very knowledgeable and answered all my questions. It was pretty good and I was very pleased.

We looked at Re-Bath and they said, "You know, I think ours is a little bit too expensive for what you're looking for. It wouldn't be worth your time or our time to come out." Bath Fitter came out, not once, not twice, but three times, because the first time my husband was out on call; the second time he was finally there; and the third time they took measurements. It's a good 20-minute drive but they came out. They didn't discriminate. They treated us so fairly it was just so awesome. I was so impressed with that. They let me keep me one of the samples the first week that they came out so that we could make a decision. They were 120% professional. That was what made my decision to go with them because they wanted our business and they treated us like people.

I had gotten three estimates as I like to get estimates from the worker as opposed to from a salesman. But I really liked the Bath Fitter salesman. He was really good and efficient. He knew what he was talking about and the price is right compared to the other prices.

I've never had any negative experience with Bath Fitter. Everything has been wonderful and perfect. I wrote a letter to the company and thanked them. No leaks, no nothing. Everything is shiny and nice.

We had Aaron and Tyler install our bath today, April 17. They were both very professional and courteous young men. They arrived at the scheduled time. I was very happy with the finished project. I would recommend Bath Fitters of Erie.

Bath Fitter of Erie remodeled our bathroom today. Our total experience was a wonderful one. From the beginning when meeting with their sales representative, Ryan, to the installation completed by Tim, both men were extremely knowledgeable of the product and very professional. If you are considering a bathroom remodel, please consider Bath Fitter of Erie, PA.

We had four bids for our shower install and Bath Fitters was the lowest. Mathew did the install, showed up exactly when he said he would and was kind and courteous. He completed the job in one day and kept me informed of his progress. The finished product looked absolutely fabulous and really improved the look of our master bathroom. I would highly recommend them.

Bath Fitter was very prompt. When they came in, I put something down to keep them from dragging in, and they were very thoughtful and good. They came when they were supposed to. I got it for my husband because he has COPD. He doesn't go and use it that much but I got him the set to sit on while he's taking his shower. He loves it, enjoys it and does better with this one.

So far so good. Bath Fitter's work looks nice. We're enjoying it and everything's working okay. I liked the idea that they said they were going to come and do it in one day. They did come and I couldn't get over what a good job they've done. I was very, very satisfied with the work. I was satisfied with the representative that came to explain it to me. I actually felt sorry for the installer guy who's by himself. I didn't get my whole bathroom done. I just got the tub area because all my paneling was getting water, so he covered it all up. I definitely would recommend them.

The experience with Bath Fitter was very, very good. I had no problem. I purchased a bathtub a couple of months ago and I'm satisfied with the result. The rep was very good and knowledgeable. The installer was very good too and cleaned up everything afterwards.

Sometimes you have to be a little leery. A contractor puts an ad up and you don’t know exactly what you’re going to get and you hear a lot of horror stories. But sometimes when it’s right, you have to let people know. This people did an excellent job. I would have them in my home again without fail, and I would recommend Bath Fitter to anybody. Their work is outstanding. They provide an outstanding product and they give you more than your money's worth. The crew that came out did a great job. I couldn't be more satisfied. I would have them in my home again without fail, and I would recommend them to anybody.

We went with Bath Fitter because they could do exactly what we needed to have done. Michael, the representative, was wonderful, very professional and knew exactly what his product was and how to present it. We had two different bathrooms that were done. We have a stand-up shower only and a shower and tub. We had everything gotten and they put them in there. It is absolutely wonderful. The shower head can make the difference. The installation team was terrific. We had to have a follow-up after they went in, a very minor issue, but they took care of it the very next morning. We were very pleased with it. We even got a follow-up call from Jack **. We have already recommended Bath Fitter.

I'm okay with the way Bath Fitter did our bathroom. It was done about four weeks ago. The installation team did a very good job. The communication on the details though should be improved upfront, especially if it's changes on shower doors and things according to what the customer is looking for. Throughout the time and the process, the changes should be contacted directly with the person that you started with instead of people pushing you around from one person to the other.

I'm pleased with my shower that Bath Fitter put in. It was a good experience.

I had Bath Fitter redo two bathrooms over a month ago. I had a good experience with the sales representative and the installation team and I'm satisfied with the results. They did great.

We got a new tub and new shower walls from Bath Fitter. They redid the whole thing back in February and I'm really satisfied with it. They are a great company and did a very good job. I'd have them if I have to do it again.

A very friendly representative came to my home and asked what I was looking for. I explained that I needed a new tub and that Bath Fitter was the first company I was investigating. The representative measured the tub & identified it. He had now been at my home for 2 hours & was showing me his portfolio explaining everything about Bath Fitter. I told him I needed to take my daughter to the airport & wanted to know how much a tub liner would cost. He said he could come back another day. I said, "Just give me the estimate." He said I should get the whole ensemble - tub & wall covering. I asked for the tub estimate & he packed up & was out the door in a second.