Bath Fitter Reviews

I have a neighbor who had used Bath Fitter a couple of years ago. I liked what I had seen at my neighbor’s house and it made me think of using Bath Fitter to remodel my bathroom because there were several holes in my bathroom tiles. So I had them come out about two months ago and they gave me an estimate. The sales rep was very pleasant. He gave me information and showed me pictures of the product. I purchased the wall around the tub. The installer was prompt and kept the area clean, with no mess in any other area of the house. He took just one afternoon. He’s really good.

I decided to remodel the bathrooms in both of my in-laws’ homes because they’re getting older and I needed to update the bathrooms for various reasons. Since I'm familiar with the brand and don’t see a lot of competition out there, I chose to go with Bath Fitter. The sales reps came in and we went through the options and samples they had that they brought out. They measured up the bathrooms and wrote me a proposal right on the spot, and that was a good thing. It helped me to close the deal. The installation team is the same gentleman for both bathrooms. He’s very professional, did exactly what he said he would, in and out in a day and a half, and did the job well. He was a great craftsman. Bath Fitter is a very professional group. They do high-quality work which exactly met my needs.

About ten years ago, I redid everything in the main bathroom. Now when I was getting ready to redo this bathroom, I couldn’t get the contractor to give me a price on doing it. I had picked out my colors and my design and I needed my shower so I called Bath Fitter. I didn’t want a walk-in, I just wanted a shower. The rep was going to charge me 9 grand for the shower, and I felt that was too much. But I guess I misunderstood about all the equipment I was getting, so now I think it’s good.

I saw Bath Fitter at a timber frame trade show in Lehigh Valley. We wanted something that my dad could get in and out of easily because he's elderly. When I talked with the sales rep, they had what we were looking for and the price was right. The sales rep was informative and answered all my questions and he made sense.

I spoke with one of Bath Fitter's representatives at the home show in Morristown Armory. I chose them because of their reputation. We ended up getting a shower with the princess tub. It was not the Bath Fitter which fits over; it's actually a complete remodel. I just like that everybody's very professional and I thought the salesperson was very professional, he gave us all the options. Also, I thought that the installation person was also very fast. We booked two days for this to be done; he did it in one day and he's very clean about the whole process, so we're very, very happy with it. We would definitely recommend them.

I heard about Bath Fitter through an advertisement. I had the money to remodel and just did it. I purchased the bath and the walls. The sales representative was fine - everything was fine. I love my new bathroom.

My old bathroom was very outdated. I still had pink tiles. My husband heard about Bath Fitter through someone. So, we went to their showroom to see whether we wanted to do the remodeling with them or just use a plumber to do the re-tile. When we saw the showroom and what the finished product looked like, and how quickly it would be done, we decided to go with Bath Fitter. We purchased the tub and the whole enclosure.

We saw Bath Fitter at the flea market a couple of years ago and it looked very interesting. We thought about it and we had it in our mind that we would remodel our bathroom because our wall was starting to cave in on the right hand side where the outside wall is. We just waited until we could save up the money. As soon as we saved up the money, we called them and they told us exactly what they would do and it sounded very good and were very happy.

We had Bath Fitter do our tub and an enclosure around it. We didn't get the whole bathroom but just the tub, the walls around it and the shower and everything that goes with the tub and shelves inside. It was our first bathroom remodel and we are really happy with their work. We really like our new bathroom. It's easy to keep clean and we just really enjoy it. The Bath Fitter representatives were really good both. We were totally shocked that only one person came to do the installation. I thought there would be at least two people. But one man did it all himself and he did it in a day. Overall, we are happy with our experience and we have recommended Bath Fitter to several people.

My bathroom was just grungy so I decided to make a remodel. I purchased a bathtub and siding from Bath Fitter and I chose them to do it because I like the speed in which they could do it. The installers came and they just went to work, cleaning up after themselves when they were done. It was absolutely perfect. It was quick, neat, and a big improvement.

The tiles in my bathroom were getting kind of moldy and I couldn't get it clean satisfactorily, so I just decided to have Bath Fitter come to replace it. They've done two bathrooms in the house. They did one several years ago, and then we had them come back for another. The recent one was a shower, a shower floor cover, sliding glass door and showerhead with handheld shower.

We have had the house for 20 years and hadn’t done any repairs. About 12 months ago, we thought it was time to update things a little bit. I had talked and gotten to know several people in Bath Fitter. I was a contractor myself for several years and we used to do home shows and Bath Fitter would also be in those home shows. Also, I had read good things about them on the Internet from Angie’s List and the Better Business Bureau and other reviews that were online. So we decided to get Bath Fitter for our bathroom remodel.

A friend of mine told me about Bath Fitter years ago. About two months ago I needed to remodel so I called Bath Fitter. They came in, measured and gave me a price. Everything went well with the sales representative and I made them go ahead and do it. I bought a 5-foot shower. The installers were very nice and did a good job.

My house was built in the 70's and I had a Harvest Gold shower-tub combination, so we needed to have Bath Fitter work on that part of our bathroom. We also decided to have our bathroom remodeled since my mother is aging and I may have to bring her to live here and I wanted a walk-in shower that she wouldn't have to climb into. Bath Fitter's sales rep came, he did his demonstration, he measured everything, we agreed on everything. He did come back. He was in the area, after they had installed it to check to make sure that everything was good, and it looked good and everything else. We were very pleased with the installation team too. It’s just a little pricey.

I decided to have Bath Fitter because of the speed of getting the job done and my neighbor had a good experience with them. I purchased a shower enclosure from them. Their reps came to the house and gave us some overview of the products they offered and walked us through the process. It was pretty informative.

We chose Bath Fitter because they can do the job in one day. It's perfect and we love it.

We purchased a combined bath tub and the surround and stuff for soaps from Bath Fitter. I haven’t had any problems with them. Their reps were on time and explained everything in detail. I’m satisfied and I’d recommend them.

I really didn't think anything would have come out of me doing this review, but Bath-Fitter was very quick in responding to me and now have set up an Appt to come and replace the silcone around my tub at no charge, I am very pleased, and the customer service was great, Thank you Bath-Fitter

I had used Bath Fitter a couple of years ago actually. And initially when I had used them a few years ago, I had seen them at one of the home shows. They came out and they were very pleasant, gave me an estimate and it was fitting my budget, it was reasonable. They did what they said they were going to do. When I needed them to do more work, I didn't even consider anybody else. I just called them.

I got a shower from Bath Fitter. I needed one because I had a leaky one. Their sales rep was fine. The installation team was very nice and very knowledgeable. They took their time and whatever needed to be done, they did it. My experience with Bath Fitter was easy and good.

I purchased a bathtub from Bath Fitter about two months ago. Sales representative was very good. She was very courteous. She sent me a ‘thank you’ note which is very unusual for doing business in Florida. I already recommended Bath Fitter. My experience with them was very good.

I purchased a Bath Fitter complete shower from a tub over shower. It looked very nice and seemed ok at first. After a while it started to have problems. The worst was when one of the shower doors exploded for no apparent reason. Bath Fitters had no explanation for what happened. No one was in the shower at the time but I was standing at the bathroom sink area and believe me, I was scared to death. They replaced the door. I have had cracks at the joint areas. I have had the grab bar replaced because the "gold" color faded to dull steel. That is still not fixed right because they used some kind of chemical to stick the new grab bar on the wall and it corroded the metal and I had some kind of blue material running down the wall for weeks. The doors have become stuck twice. The handheld shower wand cracked open and sprayed water all over my bathroom. They take at least a week to repair anything. And why should there be so many repairs in the first place?? I have a warranty otherwise I would have hired a lawyer by now. Even so if things continue in this manner I am going to hire an attorney and sue them.

We chose Bath Fitter because their product was the bed. We had them place a standing shower, wall and ceiling. The installer was good. He said he made a rookie mistake, but came back and fixed it. Not a problem. I didn't even know about it. Still it was a good experience.

Bath Fitter was really professional and they did a really good work. I guess the only thing negative about it would be the fact that it's an expensive product, but it's a really good product. I would highly recommend it.

I had seen the Bath Fitter ads on TV. I was impressed with the work they did and I chose to go with them. I got the tub insert, the surround and the fixtures done. I had no problems with the sales representative. He was very friendly and outgoing and very polite. Installation was just one fellow. He was here about six hours and he was all done. He put mats down on the floors. He was very pleasant. The experience was awesome. I would definitely do it again. In fact, when I do my bathroom downstairs, I would probably give them a call.

My tub upstairs had a crack and I had seen Bath Fitter on TV. I went to a couple of other providers and my wife was more satisfied with the appearance of their tub and the walls. And in discussing what they were going to do, it seemed like a pretty good deal. Our old tub was ripped out, the new tub put in, and we had them redo the walls all the way up to the ceiling. I had a faucet put in an upstairs bathroom and a faucet put in a downstairs bathroom. The sales representative was very knowledgeable, very friendly, no pressure. And we made our decision that day.

I had a great experience with Bath Fitter. They did a very nice job. I highly recommend it.

I didn’t like the old bathtub. I wanted a shower so I called Bath Fitter which was used by members of my family. The Bath Fitter guy came over, took the old bathtub out, and put a new shower in. I got a full shower. The guys were awesome people to work with. The sales rep was very nice. He took care of everything. I didn’t have to do nothing. The installation was very good and very easy. They came here and did what they had to do. It was done clean in about six hours and was ready to go. And it was beautiful.

I only have a shower in my basement and I wanted to be proactive as I age to have it upstairs (I was fortunate enough to have some money that I could use for that purpose). And then I wanted to make sure I had two bars installed so that, again, being proactive for my later years, and also figuring that that would help the value of the house should I ever have to put it up for sale. So I contacted Bath Fitter. It was one of the wise decisions that I made for my future.

I first heard about Bath Fitter on TV. I was thinking about selling my house, and that I would remodel the bathroom. Bath Fitter was the one I knew about. So, I purchased the overlay tub and had that done January this year. The sales representative was very informative. The man who did the installation was professional. The only problem I had is after he left and I really went in there and looked at it, the caulking was a little bit too high up. It didn’t look as professional as I was expecting it to be. So we did it, so I’m happy with it now.

My neighbor had a shower installed, and we were looking for one since ours was outdated. We went to the home show in Hickory and what Bath Fitter showed to us looked good so we ended up purchasing a walk-in shower. The sales rep was very pleasant and not pushy. The installation team was done in a short time (it was put in in a day). I had no trouble with cleanup. Everything was done correctly and very professional. It looked very good so we were very happy with it. It was an excellent experience.

My house is about 38 years old, so I decided it was time to remodel. I saw Bath Fitter through an advertisement on television. I contacted them and had my bathtub converted to a built-in shower. That was our first bathroom remodel, about four months ago. Having somebody from Bath Fitter come in and renovate my home was a very pleasant experience. Usually that’s a big hassle. The sales representative was very pleasant and very knowledgeable, and the installation team was very good. They were courteous and knowledgeable. We’re going to have them do another bathroom, as well.

My experience with Bath Fitter was pretty much as expected from their advertising. It was a positive one, for sure.

Bath Fitter was a very easy and painless way to fix an ugly problem in the bathroom. Our bathtub was kind of gross but the tile wasn't. When I saw Bath Fitter, I thought, "Now, I can fix that problem." I chose Bath Fitter because they said they could put the bathtub in and retain the tile surround that I already had without damaging it or having to rip it out or cover it. I had it done for already a couple of months at least.

I couldn't be more pleased. They did both sides of my duplex and in spite of the issues they found in our rental, they went above and beyond to get the job done right. It delayed completion on the rental side, but I was kept informed of the problems, progress and expected completion date. The bathroom on our side of the property is absolutely beautiful. The crew arrived when they said they would, protected our carpets, cleaned up everything when they were done and made sure I was happy with the outcome before they left the site. They aren't the least expensive, but the insert will obviously last longer than a DIY fiberglass unit and looks 100 times better than anything I've seen. I can recommend Bath Fitter with a completely clear conscience.

When we decided to do something about the bathroom, we called and set up an appointment. I had an appointment with several other companies but I decided to go with Bath Fitter because I liked the presentation and the product looked like it was top grade. What they had to offer is what we like, so we purchased the tub liner and also the liner over the tub. We had it done a couple of months ago.

My experience dealing with Bath Fitter was terrible and I would strongly recommend anyone wanting a quality experience to look elsewhere. Our sales rep was completely unprofessional and our dealings with him were like something you would expect from a shady used car salesman. (Not to mention the fact that after leaving our house, he went dumpster-diving in our neighborhood! LOL) The product he sold us was not the product we received. When the installer came to do the work, he realized AFTER he ripped out what we had, that our replacement was much smaller and had to build out our walls with 2x4s to get it to fit. We ended up with a downgrade from what we had originally! I made multiple phone calls to both the corporate and local offices to complain, and over the course of about 3 weeks spoke with a total of 6 different people (including one of the VPs) - who promised he would get back to me within 3 days. Of course, that never happened either. The only thing they managed to do quickly and accurately was send us our bill. HA! This company is a joke.

I've had an excellent experience with Bath Fitter. I felt that they were very professional. I basically knew what I wanted and they didn't try to push anything else on me. They gave me all my options and I felt very comfortable with the salesperson. It looks very nice.

The bathroom needed a fix and we had been looking at different companies. A neighbor and a couple of different people recommended Bath Fitter. The product that we saw for the surround of the bathroom, over there at Bath Fitter, was much superior than what we had been looking at. So, we purchased it two or three months ago.

Bath Fitter is very good. I would recommend them.

We had a bathtub removed and a full bath put in by Bath Fitter. We went with them as they had better prices and I have nothing but praise for it all. The gentleman that did it was very good, very knowledgeable and very polite. He came in and did what he had to do. It was awesome, seamless and great. We will have them come out and do our other bathroom when it’s time. It made an improvement.

Bath Fitter was very good. My sister-in-law had them do some work and she was satisfied with them so we chose them. We purchased a tub liner about six months ago. The sales representative looked at the tub and gave me a price. The installers were very efficient, clean and did a good job. The experience was excellent.

Bath Fitter came out and did a very fine job, and I'm very happy with what they did. I would recommend them.

The experience with Bath Fitter was all very good. I have not one complaint.

My bathroom was leaking and we had Bath Fitter do the remodel. A guy from the company showed me everything and I liked the way it looked. It was a little expensive but well worth it. We bought a shower and tub. We checked the tub out and just put a shower. It goes all the way across the bathroom. The sales representative was a very nice guy and very knowledgeable about his product. The installation guy was the best. The day he came in, he walked in the front door and he put his shoes off. He put paper on the floor; it was clean and spotless when he left. They’re a good company to do business with. They have good products and we’re very happy.

We had to get rid of our bathtub and put in a new shower stall because my wife was handicapped. It has been installed a couple of months ago. The crew at Bath Fitter was pretty good. They cleaned up after themselves and they weren't dirty. If I needed another one, I'd call them up again.

I would highly recommend Bath Fitter. Their service didn't take very long, which was great.

I had some relatives that had some work done by Bath Fitter and I thought about getting them, too. Our house was built in 1960 and so we decided to have it remodeled for the first time. Bath Fitter was quick, easy, and I really liked what I saw with my other family members in their bathroom. We got tubs around and the roof/ceiling, and then the fixtures last March. The sales representative was good. It’s just kind of a quick and easy thing. The installation guy was really good; he was quick, cleaned up his mess, he was really knowledgeable. So far, I love the product; it was good.

Our experience with Bath Fitter was very satisfactory. The young man who came here was very, very nice and seemed to be quite skilled at what he did. He got things done quickly, and so far, everything is perfect. I was also very surprised when the manager phoned me a week or so later to ask if everything was fine and if I was satisfied, so obviously they care about satisfying their customers.

We had our shower redone by Bath Fitter and you couldn't find better people to deal with than Bath Fitters. We had seen them on TV and we wanted to go and take a look. We took a look there first before we made a decision and we liked what we saw. They were very nice. When the guy went in and got started to do his work, he found out that the floor was rotting out and he couldn't replace on this. So we immediately contact somebody, have them come in and rebuild the wood underneath.

We purchased a tub from Bath Fitter probably a month ago. It’s working fine now and I like it. The sales rep I spoke to was polite, very nice, and full of information. During the installation, I just got out of their way, but the installation team was pretty clean and courteous. The whole service made a difference.

We’re both very pleased with the price and quality of work Bath Fitter provided. We chose them because their advertisement said that most of the installation could be done in one day, and I only had one day a week off. So we had a shower installed. The sales rep was very cordial and very knowledgeable on his product. He explained to us all the options that were available to us and the different materials and deposits. The installer was awesome. He came in and before I knew it, he had the old tub out and has started re-plumbing everything. I asked a few questions about what he was doing because I'm a home do-it-yourselfer anyway. He knew what he was doing and he went to it. And I think that the only break he took was for lunch. It was a very positive experience. I would highly recommend anybody considering a Bath Fitter's product wholeheartedly.

I was choosing between Bath Fitter and another company. I know they were a little bit higher in price than the other one, but the way they explained some of the things, it worked then, and that might have been why I went with Bath Fitter. Because they didn’t leave a lot of things in the bathroom.

I got arthritis in my knees so bad, I couldn’t climb over in my tub so I went and got me a Bath Fitters shower. The sales representatives that came to my house made sure they didn't bring dirt in and they did really good. They were excellent.

We purchased a new bathtub and the tub enclosure from Bath Fitter about a month and a half ago. The sales reps came over one morning and explained everything they were going to do. On the day of the installation, I was at work in the morning. I only got home in the afternoon and they were here. And everything seemed to be okay. The service was good and they were great.

I had some loose tiles in the bathroom and had one estimate but didn't do it then because it was so expensive. That was before my tile went bad, a year or two before. Then, I decided it was time to remodel. I purchased the whole installation from Bath Fitter, the one-piece wall-- it’s not one piece but it appears that way, with the bathtub that sits over the other bathtub.

I’m displeased with the way things went down with them. The installing team did a beautiful job, but during the installment my commode was loosened from the base and there was a whole puncture in the wall behind the door. I called and I filed a complaint. I was displeased with the representative that they sent out. He was kind, but I explained to him what happened. It was my intention to buy a new commode, but at that particular time, I was not going to purchase one. But after the base was broken on it to the extent that it was getting one-sided, I called and I didn’t get any answer from Bath Fitter so I went ahead and purchased it. When the rep came out and he observed it, he said he could not understand how this could happen. I said, I was going to purchase me a commode. I explained to him, I didn’t take pictures to let them see what was the outcome of the result of the installation.

We first heard about Bath Filter from a home show, and we thought that we'd give it a try. We purchased the shower enclosure about 2 months ago, since one of our neighbors also have the same product. The sales representative who came to our home was very good and very helpful. The installation guy was polite, very nice and did a good job. Overall, it was a great experience. I would recommend them to anyone who wants to have some work done for their shower.

I had a terrible experience from the beginning with Bath Fitter in Roseville, MN. I made arrangements to do a simple thing as to receive a bid for the bathroom modification I needed to make it wheelchair accessible. I was scheduled with someone who called and asked for clarification on what his instructions were for, how to get into my building which were clear to begin with. It was "come to the main doors (either of them), use the security box, enter the code provided, and it would ring to my cell phone." I would then come and let "Marc" in. I agreed though since he seemed to need extra help to wait in the parking lot with my dog.

I'm happy with Bath Fitters. So far, I haven't had any real issues. Just some questions, which they took care of. But I'm really happy with the product. One thing I'd like to say, a lot of times the questions about quality in that is a little bit too soon. Sometimes, I think it takes a little longer to see how things work out and what happens, adjustments and things happen. But they call you right after it's finished to get a lot of things, questions answered about how well things were done when it was just put in. So I'm a little reluctant to really just sign off on everything right away. Sometime it takes 90 days or something, and then call me back and see if I'm having issues and you need to come out for something, but all that's done within the first two or three weeks. And of course everything is still drying up and it's still fresh.

I had that handicap shower put in and Bath Fitters are the ones that did walk-in showers. I had a problem with the tub, it turns pink and we have to scrub it a lot. They did a great job.

I've heard of Bath Fitter because I know they overlay the bathroom, overlay a tub and the surrounding area and I don't know of another company that does that. And I did not want to incur the price for the time of pulling out a tub so I chose them over anyone else. It was 2 months ago when I had my tub and the wall surrounding the tub covered. The experience was great. The guy answered all my questions. Everything went well and it was excellent.

Everything worked out great with Bath Fitter. I have an old house and just wanted to update the bath. The sales representatives were extremely nice. They went above and beyond what we asked them. They answered our questions, and came up with a good price, and we're happy with them. The installers were super nice. They cleaned up the house very well. They put down tarps that were very heavy and there was absolutely no mess when they left. They took everything with them that they didn't need, and left it in great order. It was a pleasant and wonderful experience.

We had a very good experience with Bath Fitter. I had them put a shower in. Their installation team was very quiet, went about their own business and they did a very finished, nice job. I would recommend Bath Fitter to anybody.

I had a good experience with Bath Fitter. Everything was just excellent. I have no problem whatsoever, with the office, with the sales rep, with the installer. I’d recommend them.

He actually finished early and cleaned the stuff up and left. Bath Fitters did a great job!

We purchased from Bath Fitter the acrylic, whole pack: bathtub, shower, roof, tops and everything. My daughter picked out everything herself with dates and sales rep. All I did was pay. My 13 year old daughter is very happy with Bath Fitter. Dave, the sales rep, was very good considering he was dealing with a 13 year old. They went through the book to look and check the different options and came up with what my daughter wanted. My daughter had a perfect interaction with their sales rep. The guys who installed them were also excellent. There were two of them, and they did a perfect job. It was a more complicated job than our upstairs that Bath Fitter also worked on before.

Everything went real well. It was a great experience. I'm very happy with it. I'd recommend them.

I had a good experience with Bath Fitter. I would recommend them.

In Oct of last year I had a tub liner installed - Good job. But I was told that in order to install the tub I needed to buy a soap dish so that the tub would fit in. I've called the salesperson that sold me the tub and he said he was sorry, gave me the number to call for reimbursement of funds. I called and as of yet I haven't heard anything back from your company. I've called the NH BBB to Inquire on my options of retrieving my money. A few minutes ago I received a follow up call to see if I had resolved this matter. They told me to try one more time and this is it. By the way your company name as of yet has not been given to the BBB. I just want someone to respond by sometime today before I go public.

Hopefully this will take care of any issues.

I chose Bath Fitter because it was a VA thing for my father to make it handicapped-accessible. So I went on that and the people who've used them before. However, I'm disappointed on one thing about it. They told me they were going to have a higher toilet for my father and they didn't. Their tallest toilet was 17 inches high, which doesn't help him because he's old. He's 91 and feeble. Also, it seemed a little pricey. We got a shower and a toilet for $6,800. But other than that, the job was fine. It's done, it's good. I can't complain. The sales representatives were all very good. They were very polite and got back to me in a timely fashion. It was just the toilet height. I’m disappointed, it was big. And now we have to buy another toilet.

My experience with Bath Fitter was very positive and very nice. They did a great job. I'm very pleased.

From beginning to end was a breeze!! The guy who came to measure it up was courteous and informative. The install was done in two days and have been enjoying it for well over two months now with no problems at all. Would highly recommend them to anyone, and the lifetime guarantee is awesome!! You really do get what you pay for!!

The guy really did a wonderful job. He did a perfect job of the bathtub, and the grab bars and towel bars. We have a really nice bathroom that we put in about 5 years ago down stairs on our ground floor with all new fixtures, all new floors, all new tile, all new everything. It's just amazing to us. And when we show it to everybody they just think it's great.

We were so delighted to have our shower remodeled by BathFitters, and it looked really great once installed. But over time, we noticed the appearance of mold throughout the perimeter and top of the entire shower. Also, glue is pulling away from areas through out the shower which now has openings causing water to escape. Please help!

I was trying to remodel our bathroom 20 years ago. Income tax return worked out quite well this year so I went ahead with it. I heard about Bath Fitter through various advertising. I decided to go with them mainly because they covered everything. The price was a lot better than I thought it was going to be. I needed a sink replaced and the bathroom too and they did everything.

Somebody had told my husband about Bath Fitter and I had been thinking about it for quite some time. I love it and I'm enjoying it.

My bathroom was kind of messed up so I decided to remodel it using Bath Fitter. I went with them because of the price. I got the tub covered, and then got some tiling to go up to the ceiling and all the stuff that goes with that. Everybody at Bath Fitter was very professional and really good to deal with. They’re awesome. I had a good experience with them.

I have used Bath Fitters over the last 10 years. I've owned three different homes and each home, I've done my bathroom. I had the bath surround about two months ago. I have had nothing but success with them. I love their products. I find that they're very professional when they come into your home. I wasn't going to change now.

I sent e-mails and left several voicemail messages with the local Bath Fitter to inform them of the shower leak and water damage. It's unfortunate that I had to write a public review to get Bath Fitter to respond to my situation. But immediately after posting this review, their local office contacted me. It still took several months to get my issue resolved, so I can't give Bath Fitter a higher rating. But they eventually replaced the shower (hopefully no more leaks) and I am now putting my bathroom back together.

Bath Fitter has done two bathrooms for me about 8-9 years ago so I just stayed with them 'cause I was satisfied with their work. They re-did a shower for me this time because it was falling apart. The sales rep was very courteous and informative and helpful in suggesting the right kind of stuff that we needed, and offering the best price. It was one person that did it and he was on time. He was fast and he said he'd be finished in about half a day and he was finished in about that time. I didn't have any problems with the work that he did. The service was good and so is the product.

I chose Bath Fitter to do the remodel because they've been around a long time. When I bought the house a few years ago, there was some mold behind the shower and the bathroom was an original shower so I had the shower replaced around Christmas time. The sales representative called to keep me informed of the scheduling date which was really good. One guy did the installation and he did an awesome job. He had to prep the wall first after he got the shower out. He cut a piece of it out and put a new sheetrock in because it was damaged by water. Then he came back and installed the new one. It was a great experience.

I've had my first Bath Fitter remodel a year ago for an investment property I own. With tenants in there, I didn't want it to take more than one day so the one day was a big selling point for me. I had them install a tub because I was told by their salesperson that that would solve the problem of water leaking upstairs onto the downstairs on the tenant's bedroom. So one year ago, we did that but that did not solve the problem. One year later, they put in the tub surround and that did solve the problem. While I was quite happy with the tub surround installation and procedure, I think it was a hit and miss experience because I spent twice as much as I had originally planned to spend when I thought that the tub was going to solve the problem as indicated by the original sales professional.

I had an old tub taken out and a shower installed less than a month ago. Although it looks very nice, I am still waiting for someone to fix the shower wall. The installer cut a hole for the light switch within the shower enclosure. I know this is NOT within code! I told them that an easy solution would have been to turn the light switch around and put it on the wall outside the bathroom. His answer was "we are not electricians". How can a company work with electricity in a bathroom and not know the codes. This is a big problem!!!!!! Someone has already been back because my plumbing was not put in up to code and they also needed a permit which they had to get later. It really bothers me that I am paying over $7000 for a shower that is just not right and someone could get shocked!!

Have had nothing but problems....Installed about 10 yrs ago now wished I didn't waste my money. Have had mold growing on the chalking since day one. No matter if I clean the tub and shower everyday or not, have given up. Now my shower leaks destroyed the ceiling below and shower floor has cracked. Called the plumber and to find out both shower in the master bath and tub in the other bathroom were NOT installed correctly, and the only way to correct the problem is to replace bath fitters garbage they installed, which cost me a pretty penny. Don't waste your money on this trash like I did.

Our bathroom's shower color and all started to chip off so we need to replace it. Bath Fitter redid the shower area for us. We decided to go with them because they have a good reputation and I had just read about them off and on for a few years. Their sales rep came out, showed the product, measured the bathroom and scheduled the work to be done a few days later. We were very satisfied with the work of their installation team.

We started our hunt for a new shower by visiting your showroom and were very impressed by the displays and the young lady that served us, Alyssa, who was very friendly and helpful. We had picked out our colour, pattern for the walls and shower heads while talking to Alyssa. We booked an appointment with a sales consultant and had one within a few days with Scott. He was very helpful and went through every avenue as far as styles, etc. Scott had an installation appointment set to our surprise for only two weeks. Scott did a super job measuring, as was noted by the installer Brandon, as all the premade material fit so well. When Brandon showed up, he did a magnificent job tearing out the old bathtub which was a complete unit, so it was not easy.

After the install - the floor was very slippery and retains water. The shower does not drain properly. My spouse notified the bath fitters here in Columbia SC with no response to the problem - not bad for a life time maintenance free shower.

I purchased a shower from Bath Fitter last March. I liked their product and the fact that it was made in the U.S. Every time I call, the rep constantly calls me back right away and the problem is fixed. The installation guy they sent was friendly and he kept the area very clean. I've already recommended them to several people.

We're trying to move and decided it's time to remodel our bathroom. I've heard of Bath Fitter before so we went with them because of their reputation. I didn't want to wreck the tile floor and just wanted to cover. They explained the product and were really nice. The installation team was really good. He stayed the whole time to finish and he made sure that I was there to see the finished product because I went out for a while. Bath Fitter was quick, reliable and everything looks great.

My husband has cancer and he goes to the VA for all his treatment. Up there, they had told us we could apply to get our bathroom remodeled for a walk-in shower because it was getting hard for him to climb in and out of the tub shower. We had seen Bath Fitter at the fair and when I talked to Jason, he just seemed so nice. He said that they did it for the VA so I figured we could trust him to know what he was doing and not short change us. He explained everything and their quality of work and product seemed so much better. We liked the installer. He was very good too about explaining what he had to do. He had to move the drain pipe because we had a garden tub so our drain was like over by the wall and he had to put it in the center. He told us about that and showed us after he had done it. It was very good. We love it and it is very helpful for Jack.

Bath Fitter was great. I would recommend it.

What a great experience. Aaron and Tyler did a great job installing my new bath/shower unit. They were friendly and very polite. They were here on time and worked steady throughout the day. I am very pleased with my results, my shower and tub are awesome. I will enjoy it for many years to come. Great Job, Aaron and Tyler! Thanks Bath Fitters of Erie. I am very happy.

My bathtub started cracking. I've tried patching it but it wouldn't hold. Only other company I've ever saw was doing it was Lee & Cates. They're similar but they didn't have anything at the fair showing their product and Bath Fitter did. So we went with them. This was our first Bath Fitter remodel. I had the walk in shower and I did purchase the whole thing. The only problem I had was getting back with the sales person. I called them and they were supposed to call me and they didn't. I had to follow-up on that but we came through. The installation team did an excellent job. When they took out my whole bath tub, put the shower, the walk-in the shower with the doors, I had a space between my towel and my new bath tub. The contractor took a piece, put down their work just like it's part of the tub. I'm well pleased so I'd recommend them.

I’m so impressed with my bathroom. My husband had remodeled it in 1989 and had used enamel board. The enamel was starting to peel off and it just looked ugly. And my husband had since passed away and I knew I couldn't do that kind of thing myself and I went to who I thought I could really trust and that would be this company. I've been aware of Bath Fitter for years through advertisements in magazines and newspaper and so on. And I've heard good things about them as well. My experience was bang on. They've been in business for 25 years. A tried and true sort of thing.

I didn't like the stains caused from the iron deposit, so we put an overlay over the tub that was in there last summer. We didn't check out a different company because I felt like Bath Fitter was very reputable. That was our first purchase with them. The gentleman that I worked with was very nice. I happen to like the way they handled things. I like the way it looks. Everything is fine.

My wife heard about Bath Fitter through her coworker. My wife was the one who got it going about a year ago, in August, when we needed to replace our tub and shower area. We thought Bath Fitter was the best thing going so we went into their shop. Everything went smoothly with their sales representative... everything was good... everything went well. The installers were quick and efficient. It was done right the first time.

I got the surround walls in the bathroom March last year and they did a fantastic job! I had a tile in my bathroom that I absolutely hated so I talked to some people but they were dragging their feet, that they didn't really want to do it and that they didn't know anything about the product that would work. Bath Fitter on the other hand was here on time and they said they would do it in a timely manner and they did. It was my first time to remodel with them. The sales representative was very good. He explained everything and he was very nice to work with. This was the same thing with the installation team. They did a very good job and they cleaned up very well.

It’s been 19 years so a year ago we decided it was time to remodel our bathroom. I had nothing but a shower, so I got the tub and insert around the walls. Their sales representative was great and was very explicit. He explained everything and everything was exactly the way he said it was going to be. As for the installation team, he kept everything nice and clean and was in and out in a day. It was a very good experience. We were very happy with everything. They also took our Wells Fargo home project card which helped out a lot.

I had Bath Fitter install a walk-in shower last year. I like their lifetime warranty, single installation, no seams to worry about, and the colors. Everything was professional and everyone was courteous. The sales rep came at the appointed time and showed me what the products were. It was our choice. The installers were very professional. They were on time, did a good job, cleaned up after themselves, and left with a working product. It's a good product.

We're very happy with the work done by Bath Fitter. Everything is fine and good. It was done very professionally.

The summer of 2013 the paint blistered on the bottom door rail. We paid over four thousand for this. Were told it had lifetime warranty on work that was done and the material was covered also. Started calling in the late summer of 2013. We talked to a Lady and was told, she would set up time for the repair person to call and come and do the repair. No one ever called. Started calling again the first of 04/14 when we returned to the coast. Was told, "your rep would come 5/2/14." Waited all day and no one showed up. Called Bath Fitters again 5/2 and again on 5/3. No one called me back. Still getting the same run around. I hope whoever reads this thinks twice before going with this Bath Fitter out of Wilmington, North Carolina.

Somebody died in the bathtub and so we wanted to replace it with a fresh one. We went with Bath Fitter because they were the easiest people who just came looking and said, “Yeah, we can do that because we custom make it.” Their sales reps came by twice, once to look at it and explain the cost, once to do final measurements, showed me the whole package, asked me what I wanted. Very professional, well explained and went very smooth.

The tub was old and had stains on it. We had Bath Fitter redo the bathtub. The sales rep came to the house. He was very good and gave me good information. Whatever he told me seemed to be true and I followed through with it and it was fine. I had no issues with the installers. It was relatively smooth and easy. It was a very good experience.

The experience with Bath Fitter was outstanding. We were in BJs when they had a display so we went and talked to the lady up there. I was getting ready to remodel. I saw what they had and felt they could do a better job than I could and I liked it. We had a garden tub in that had a full shower. So we wanted the biggest shower stand they have. And in the other bathroom, we decided to halfway match up the walls with the tub cover and get a closure on it also. Everything was straightforward with the sales representative and I knew exactly what we were getting and how it was going to go about. The installers were professional and did a good job. I wasn't here but I didn't have any mess or anything when I got home. So I was tickled.

We decided it was time to remodel our bathroom because my husband has rheumatoid arthritis. We thought it would be better for him to be able to not step over the tub. And it was helpful for him. This was the main reason why we chose Bath Fitter. We made our first purchase June of last year. The sales representatives were very nice and pleasant. When they came in, they introduced themselves and told us what they were going to do and about how long it was going to take. It was the same thing with the installation team. They kept the place clean. It’s a great company. Everybody’s wonderful. We had no problems at all. The experience was excellent. I love it!

My wife really likes Bath Fitter and the equipment they put in. I just don't like the way it was installed. We just had our bathroom done. The guy came in and damaged the walls. When I told them about it, nobody ever called me. Nobody’s ever expressed their concern. They didn't stand behind it. If they did and fixed my damage then I might even get the other bathroom done. But I won't now.

Bath Fitter was absolutely fantastic. My mother-in-law had bought a place and the bathtub was cracked. I could have done the work myself but it was going to take me a long time to tear it all out and do it. So we called up Bath Fitter, they came out, gave us an estimate. I said, “go ahead and do it.” The sales rep talked to us, showed us everything we need to know, answered all the questions. Then he scheduled up a date for getting everything out there and then the installer came and did everything and it was jammed up. I have recommended them. It was a great experience. It was a little bit on the pricey side. I could have done it myself for half of the price but I would have been there for 2-3 weeks.

The work done by Bath Fitter was efficient. They did what they were told, and it was within my budget. I was looking to repair a bathroom and went around to several places. They were chosen after I looked at others. I liked the fact that it would be done in a day and that it looked like tile when it isn't. It was easy to add things into it that I needed and everything about it was what I needed. Some of the other quotes were outlandishly high. The sales representative came to the house, showed me the products, and I told him that I was looking at other things and I would get back to him. He wasn't pushy. He was very knowledgeable and showed me all the products and the colors. We sealed the deal when I decided. The installation team was one man. He came in, ripped out everything that was old and put in everything that was new. I actually had Russian tiles in there. It was one of those old fashioned, form-fitted showers. He reinforced everything. He was very efficient and was only there that one day.

My experience with Bath Fitter has been very good. They came when they said and they did what they were supposed to.

I had a good experience with Bath Fitter. I would recommend them.

I have rental properties and it was time to remodel. We had Bath Fitter install the basic tub. The gentleman that came and did the quote was really thorough and explained everything well to me and my tenants. It was the ease of the process that we chose them over other companies. Bath Fitter was professional and it was a pleasure dealing with them.

Our overall experience with Bath Fitter was excellent. We had no problems. But we had them come back for some caulking that came out on one area and they came immediately. We were pleased.

Bath Fitter did a good job and I really enjoyed it. I would recommend them in a minute. I had seen their advertisement with Jack Roper and all that on TV, and then my husband, he's a veteran and disabled, so I asked if the veterans could help me with one and they sent me a list of the ones that they approved in the area. Bath Fitters was on there so I chose them. They took out the old tub and put in a handicap shower. I'm very pleased with it. I don't think that I'd been as happy with some of the others. I have nothing to say but good things. They came in, they kept their work to a minimum and put down tarps to cover my carpet. They'd come in and done the work and then came back the next day and finished, because some of them had to let set. If I had room for them, I'd have two more put in.

We decided to remodel the bathroom because of my husband's disability. He had a really hard time getting in and out of the bathtub and it was very high. So we wanted to get the master suite shower made bigger but when the Bath Fitter representative came out, there wasn't enough room to do that so he recommended that we do the main bathroom that everyone uses and we were able to put in a walk-in shower that worked well for my husband. When I called Bath Fitter, I got fast service and they set up an appointment for me right away. I didn't have to go through a lot of waiting time and I was very pleased the way they handled it. So I just booked it right then and there. The sales representative was very helpful in explaining and showing us what we wanted to be put in there and the different handles that we needed. The installation team worked all day and it was done in no time at all. They did a very good job. I was very impressed. This is the first time we've done a bathroom renovation and the salesperson explained to us what would best work for what we needed and it worked just great for us.

Bath Fitter is very good. The first time, I went from a bathtub to shower conversion and for reseal. Then I went from the shower to the bathtub shower. I had no bathtub in the first time. The sales representative came out and took measurements. He gave me the quote and we went on from there. I chose them because of their BBB rating and write-ups they had.

I went with Bath Fitter because of the way their products were manufactured. They built in a walk-in shower about 10 yrs ago, and I've since had it replaced by them with a much better version (2 years ago). They were excellent. I’m 100% satisfied!

I went on Angie’s List and I saw the feedback that Bath Fitters had been given. It was very positive. They were all inclusive. They came here. Our salesman, Michael, was extremely professional but they put in everything. I had an A, B or C choice on what I wanted as far as fixtures and different kinds of molding and stuff, and they could do it in two days. That sounded very good to me. And the price, it wasn't cheap but it wasn't overly expensive either.

My husband and I got the upstairs bathroom in 1993. We got three quotes and they were the most reasonable and they did the best job because you can tell by what they said they were going to do. That’s why we went with them. I did get some work done here in 2012. The representative that came down did the measuring and I made the selection, what kind of shower I wanted downstairs. They put the base in and they did the plumbing. Another company came and did the glasswork. Bath Fitter didn't do the glasswork.

My overall experience with Bath Fitter was good. The boy was real polite. He’d done a good job and we enjoyed it.

I had seen Bath Fitter on TV and saw them at the home show. I just talked to them and liked what they said. At the home show, there were two or three different ones. They came and gave us an estimate. We went to their showroom and just saw exactly what we were going to get, and we ordered it. We had them do the bathtub. It was a good experience. It took them a day just like they said.

My husband had knee surgery. We had a tub with a shower and it was difficult for him to step over it. So we decided to change it to a walk-in shower. We chose Bath Fitter because of Jack Roper on Channel 7. We talked about it so much that we thought we'd check it out. The representative was very knowledgeable. I had told him that I had wanted to see about getting a walk-in shower for my mom. He even went over there and took a look over there to tell her what hers would be. So we decided to get one over there too. We had a problem underneath the house in the drainage and when he didn't know what to do, he called somebody that had more experience with it, and he came out, and they got it to do what they wanted it to do. He was real good. They're a wonderful company, and the product is great.

Contacted the Bath Fitter in Livonia, MI. concerning the silicon caulk separating from the wall and tub and the black mold in the caulk. I was told by the person on the phone that there would be a $75.00 charge to replace the caulk. The information I received on the flier supplied by the salesman stated very clearly that "Material, Labor, and installation are GUARANTEED. The Bath Fitter Lifetime Warranty affords you the peace of mind you deserve."

I went ahead with Bath Fitter because I liked their warranty. I had a shower installed by them. Their sales reps were real nice guys. There were two guys the first day, one guy the second day to finish it up. They did a great job. Everything went well. I’m very happy with the work they did and I love my new shower and I’m all around happy.

Bath Fitter is fabulous. The worker who came was wonderful, and we’re completely happy. We would call them again in a heartbeat if we needed something more. Overall, my experience with Bath Fitter is excellent. In the very beginning, I was angry with the people in Charleston. But from the people in Savannah who came to do the job, I would recommend them.

The Bath Fitter sales rep was very good. We purchased a bathtub and shower. There was just one guy who came to do the work. It was fine. He did a very good job. We're very satisfied with it.

Bathfitters installed a new tub enclosure with handicapped seat, grab rails and shub door. They also re-piped inside the wall with no mess whatsoever. We also had a new toilet and sink with handles for arthritic mo-in-love installed and were very a+++ pleased. Bathfitters is a company you can trust to do the job right the first time. Exceeded our standards and would recommend to all our friends. They laid down plastic sheeting to cover our floors and removed all the debris from our property. Great job, great company, professional employees and highly satisfied. After 4 years, still going terrific.

I found Bath Fitter when I was searching on the internet because I needed to have my bathrooms redone. I purchased one shower stall and one bath shower stall combo. The installers did a good job and cleaned up their mess. There was a leak and they came back right away the next day and fixed that. They were always punctual, clean, and courteous. And I left them here while I was at work that day, and came back, and everything was great.

I had a good experience with Bath Fitter. The guy that installed it did a really good job. He let me know what he was doing and made sure that I had another restroom.

I'm happy with Bath Fitter. Because of our age, I thought it was time to remodel our bathroom. I wanted it to be a one-day thing. I know about them because of friends and TV advertisement so we went them and had the tub surround and over the tub thing done in March. One guy came and that was it. Everything's fine and we have no complaints.

It was very good working with Bath Fitter. They came when they said they were gonna be here. The installer guy spent some extra time because the way it was put in, there was some difficulty with some of the tram. He figured it out, he came back and did a great job. We would recommend them.

Bath Fitter sales reps were fine. We purchased the basic unit over the tub. They were very good. The one who installed was fine too. He was friendly and knew what he was doing. It was a good experience. I haven't had any trouble with it so far.

Bath Fitter did my shower stall and they are great. I'm happy as hell. We had a bad experience with someone in the past. I can't remember their name but we were trying to get it done through Lowe's but they were unsatisfactory so I called up Lowe's and told them. We didn't go through with it. I had filled out something from the flea market and got to talk to Bath Fitter and we came to an agreement to do this. It's the shower stall, with a big shower head and some safety bars. Everything is pretty cool. They were outstanding.

It was great and wonderful. Bath Fitter did exactly what I wanted them to and had no problems. I've already recommended them to somebody else.

I had two bathrooms done by Bath Fitters and I was very, very happy with them. I purchased a walk-in shower, and a mold put over my current tub in the front bathroom. The sales rep was very thorough and explained everything to me. He was very personable, a very nice gentleman. And I was amazed with the installers. There was no mess. They cleaned up after themselves. They were very fast and efficient. Two very nice young men came and did the walk-in shower, and I was very pleased with those gentlemen that came that day. We just had one gentleman come the second day, and I was once again amazed at how clean they kept everything. There was no mess throughout my house. I was just very impressed with the whole operation. They were so neat, both of them. They just did an outstanding job. I'm very, very satisfied with both my bathrooms and the experience with the company. I would recommend it highly to anybody. In fact, I have. Can't praise them enough.

Two people from work had experience with Bath Fitter already so I gave them a call, the gentleman came over and gave me a good estimate. I was very happy with it and we went from there. I took the whole tub, the nice smoky whatever. I took up quite a few upgrades on the smoky kind of background on it and the bill was somewhere near $5000. It was very good and very clean. I'm very happy with what we got with Bath Fitter. I even talked to the guy and watched the gentleman do the work. He did a great job. I was very impressed.

I got a new shower stall from Bath Fitter about two months ago. I had them out to give me an estimate and I went with them because I like them. They were great all the way through, the installers and the salesman. The installers put down runners in my house so they were very clean and tidy. I'm very happy with them.

We contracted with Bath Fitter to remove a bathtub and install a shower insert and accessories. Aaron and Tyler were the installers and were so pleasant and awesome to watch work. They were here for 12 hours working and were very clean and precise with what they were doing. They really put in quite the day and seemed so happy to do it. They did all the cleanup after themselves, gave final instructions on care and left here after 8 and still had an hour drive to get back to their home base in Erie Pa. We are in Westfield NY. The first contractor I called said it would take 5 days to get the job done and they had it done and beautiful in 12 hours. My elderly parents and I are very pleased and impressed with the job and will recommend them to anyone.

It was excellent. I would not have asked for anybody better. Bath Fitter did a wonderful job from start to finish. I love my bathrooms. I had to tell everybody I know to let these people do your bathroom if you ever consider it. That's the best thing I've ever done. I had seen it on the ad with Jack Roper and we kept thinking about it but we had to wait. We didn't know how expensive it was going to be. I called them and I was shocked it was as cheap as it was. I was expecting 2 or 3 times that amount of money. So I ended up having both my bathrooms done at the same time. We had our master bath converted into a walk-in shower because I have disabilities and it was hard for me to get in and out of the bath tub and take a shower. Now, I can just get in and out without fear of falling. They asked me where I wanted the handles and they put them where I needed them to go. The installer cleaned up too. He put down thick paper on my hardwood floor so nothing would touch them.

I've seen Bath Fitter advertised on TV. They advertised the fact that they could replace it all, and do all this in one day. My mom and I have a hard time stepping over into the tub to shower, so my husband and I just said "Let's bite the bullet, get them out here and talk to them." They came out, talked to us, and told us what he had. I love the texture and how it's easily cleaned. We discussed it for a few days and then I called him back. We made the appointment for him to come out and we had it done. It was done in one day, just like they said.

We had Bathfitters come out to look at our shower. We had a leak and needed it to be replaced. The salesman and the guy that came out said they would replace all water damaged wood. Also they would get the permits. Needless to say when the installer came out he knew nothing about the floor being replaced. He called his supervisor and with me standing nearby his supervisor said, "absolutely not." My new shower got installed and my installer, who was great, left. My husband came home from a business trip and said they didn't do what they said. So at 4 pm on Good Friday he's raising heck. The installers' boss calls my husband and says he has no idea what's going on and has no idea why it wasn't done, etc. Basically through his guy under the bus.

Bath fitter installed just a floor in my master bath over some bad tile work. The first floor didn't work out so bath fitter without any problem came back and removed all the bad tile and floor, redone the shower base then came back and put in a new floor and now everything is perfect. One thing I can say that bath fitters stands behind their work even if it may have not been their fault that I had the problem in the first place. Man it is a good feeling knowing that a company stands strong behind what they say. I fully recommend bath fitters. You will love their customer service. Installers are great also. They work real hard at making sure the job gets done right.

I used Bath Fitter before in my previous house. This time I had them do the tub, the surround, and the doors. The whole sales and installation experience was very good. If I could suggest one thing, I need a bigger shower head. It seems like it's a low flow one. I got the smaller one but a lot of the others have a little bit bigger, adjustable head. I like the looks of it but there's just not much pressure there.

I had Bath Fitter do two bathrooms, and they did a very nice job. I'm very happy with them. They told me the date they would come, showed up on that date, came out and measured. They completed everything, neat and clean. Haven't had any problems with it. I moved last year and I had a lot of work done and I was fed up with workmen who say they're coming and they don't come, or they come and stay an hour and they leave and they come back. These people came, did it, and it was done. And they were all very polite and nice, so it was a good experience. I have recommended them and my daughters already used them. It was an excellent experience.

We're very pleased about the work done by Bath Fitter. We had heard about it on the local television station and we needed a handicap shower for my wife. I had heard about the work they did for other people and I did compare apples to oranges to other people and I thought Bath Fitter was probably the best. We had it done in February. The sales representative was very upfront about everything. There were no hidden charges. They kept me informed of when they were going to be able to come. One man did the whole thing. He was very knowledgeable at what he did and explained everything to me if I had any questions about anything. He was a very likable person.

I've already recommended Bath Fitter to a friend because after seeing their work on my tub and surround in small pieces, and then seeing the work in full size, I was very pleased with the outcome. The rep was very good, knowledgeable, step-by-step and the installers were absolutely wonderful. They came in, made sure everything was clean while they were doing the demo, made sure I knew exactly what they were gonna be doing, and followed through, cleaned up when they were all done. Very satisfied with the product.

We went with Bath Fitter because of the price and the color selection they had, and the advertised 1-day installation. We got the shower surround. They were all very good and very professional. The salesman knew the business. The installation was also very good, friendly and told us what they were doing. It was outstanding in every way. I did have to sweep where they had done their cutting but there wasn't a lot of material, maybe one dustpan.

I own an apartment house. Years ago, the only thing they had was cast iron tubs with porcelain glaze and so I purchased the acrylic liner and I didn't tear out the tiles because the tiles were in really super good condition. I also needed to replace the plumbing, which means if you don't have access to the plumbing then you have to cut the tiles. This way we could leave the tile, cut a section where you needed to access the plumbing and then put the acrylic on top of the tile. That's what I purchased from Bath Fitter. It was the ease of maintenance supposedly and also the one-day installation rather than gutting the whole bathroom that made me go with them.

We had seen Bath Fitter on TV, with Jack Roper. We bought a bathroom shower from them because I like the way they presented it. They were very nice. The job was planned and so far, it's good.