Bath Fitter Reviews

This is the third time I have submitted a review/complaint about my bath fitters experience - I have called on my other problems - - now I will show the problem - I have had problems with the walls or inserts flexing and seam splitting - the remedy was to put silicon on it and leave - now I will complain about the original issue and the new ones with photos to show the problems and the sad repair of the problems - I had debated contacting my attorney but have held off... One last try pics to follow.

I was having my issues with my tub, the surround and everything that was in it. So I purchased new ones and had them installed. Sales rep was really good, very knowledgeable. The installation guy did an excellent job as well. He's very knowledgeable, very clean, thorough, explained everything that he was gonna do. He's very, very good.

We have a friend that had used Bath Fitter and recommended it, and so a couple of years later we went ahead and did our bathroom remodel. We love our shower. It works great for us because we can get in and out of the shower versus our old bathtub shower, and it's easy to clean. Everything was positive and worked out good for us. The installation team did it in a quick manner.

I’m 80 years old and I wanted to take out the bath and put in a shower in my bathroom. I heard about Bath Fitter from a friend. I got about five references from them. I called each person, and I got a very good answer from each of them. All the people I spoke with are more than satisfied. I decided to purchase the shower from them in June.

We bought an apartment that had two tubs. I can't get into a tub because I am 88 and partly disabled so I needed something that I could get into without help. So I did a bath to shower conversion with Bath Fitter. When I called them, the sales representative was very nice and explained everything. And the technicians were also very helpful and very efficient. Although, their office isn't so efficient. We never got a bill from them and then we got a phone call from a finance company that we owed the money. They had an inexact address and so the bills kept coming back to them but instead of calling me to tell me that, they turned it over to an agency which did not make me happy.

We first learned about Bath Fitter at a local country market - they have a stand there. We did a little research then. We chose Bath Fitter to remodel our bathroom because they promised to put it in a day and they absolutely did. We purchased the tub, tub enclosure with the shower in it. They had it done either in July or August and it was our first Bath Fitter remodel. The sales representative was a very nice guy. It was the same thing for the installation team. It was just one guy. He came to install and did a fabulous job. Bath Fitter made a project that I was thinking would be difficult into something very simple and streamlined. It was a great experience and I’ve told everybody I know about it.

I had a bath fitter tub installed 3 years ago. I still love my tub, however, we are away 5 months out of the year and this year when we came back, we started having problems with the hot water. When you start the shower, you have hot water for about one minute, then it gets cold and we have to wait for the furnace to kick on before we start getting hot water again. This never happens with the kitchen or bath sinks, only the shower. Is this a bath fitter problem?

I chose Bath Fitter because I thought it would be faster and simpler to do, and it was. They did it in 6 hours. Their sales rep was very friendly and knowledgeable and answered many questions that I have. The installation guys were very courteous. Very clean and took care of everything. I have recommended them to friends.

Our shower stall was poorly installed by a DIY'er before we moved into the house. The floor of the shower didn't slope down to the drain, so the water didn't drain properly and eventually the shower floor leaked into the basement. We called a remodeling company that we trusted and had used before, but they did not seem interested in the job. After coming out to look at the shower they never called back with an estimate, even after we contacted them again - perhaps they had "bigger fish to fry". We saw an ad for Bath Fitters and gave them a call. They came out quickly and gave us an estimate.

We contracted for a walk in shower as well as a new toilet and new water shut off valve. The shower was done and is absolutely fabulous. We LOVE it. The rep who measured for the new toilet made an error and the plumber was unable to do the work the day he was scheduled here. He attempted to contact his supervisor and the supervisor didn't answer the call and didn't return the call. The supervisor still has not attempted to contact us to complete the work that was begun one week ago today. We gave a deposit for more than 50% of the work when we signed the contract in July and will happily pay the outstanding balance as soon as the work is done. Coworkers, relatives and Facebook friends all knew we were working with Bath Fitters. Everyone has asked how we like our new bathroom and we have had to tell everyone the shower is great, the workers were professional. But the job is not done and no one seems to want to call to finish it.

At a fair, I filled out a consumer interest in Bath Fitters - I am interested in remodeling at some time. BF followed up, and the hard sell from this salesman was disgusting. The conversation was as follows: "Why couldn't I see them tomorrow?" Coming out next week is inconvenient for them because they will be in my neighborhood tomorrow. I told the guy he was turning me off with his pushiness, but he kept on plowing through. I WILL NEVER USE THIS OUTFIT. I can only imagine what I would have to go through had I let them in my house. They would not have left without a signed contract. Beware dealing with them. This is an old school hard sell, disregarding the customers needs.

I had an excellent experience with Bath Fitter. Everything was done and cleaned. I didn't have to do anything. I recommend them.

My husband and I wanted to remodel our bathroom a long time but he passed away. So then I decided I'm going to get it done and in January got rid of the bathtub and made a big shower out of it.

My son uses Bath Fitter all the time. It's very nice and he likes it very much. And my daughter is the one that had our bathroom done because she comes visiting and she has a very beautiful place while I have an old house. So she wanted that bathroom more up to date and now it's very nice and we enjoy it. The gentleman that came explained all about it and he was excellent. And the fellow that installed it was very, very good. I would recommend Bath Fitter. It's very good and it really made a difference.

I don't think Bath Fitter is as durable as what we thought it was going to be. It’s tantamount to a Hollywood set. Maybe in the long run it will be better than the fiberglass that we had or the ceramic that we probably would have installed. They put up these tub surround walls and everything else using like a glue pack in order to make everything level - they use a level and they'll shorten it up a little bit more. It’s probably not as durable. It might be in the long run, but probably not as durable as ceramic tile. But they gave us what we wanted. We wanted in and out fast, and it was two days installation each. But for that you pay probably twice as much as you would pay otherwise. They'll keep coming back and they'll keep fixing whatever problem you have, and that’s all covered by the double amount that is charged.

Bath Fitter did the bathtub and the shower for us and our experience with them has been pretty good. We did have to call them a couple of times because we had a problem in the shower but then I’ve not had any problems since.

We already had them five years ago. They were wonderful and we were totally satisfied. And I would do it again in a heartbeat, if we had a need. This last work they did was actually for my mother because she fell in the tub, so we decided to take it out. I'm very, very happy. I'd be happy to tell people how good Bath Fitter was.

I was pleased with Bath Fitter. We had a shower put in and it's good.

After owning our home for 20 years and hating the 2nd upstairs bathroom with a hideous pink scalloped tub from the beginning, we had a Bath Fitter salesperson come in to give us a quote to remove the tub and create a walk-in shower. Loved all of the options and felt the price was appropriate based on the quality of the product, so we placed the order and 6 weeks later the work was scheduled and completed over 2 half days. The installer was very professional and took great care to protect the hallway and stairway carpeting as he was hauling out pieces of the old tub and walls on day #1. On day #2 he installed the new shower and we are thrilled. There was a small leak near the bottom of the glass shower door but a call to Bath Fitter's office and the original installer came back out and applied more caulk and no more leaks. We love the produce so much we plan to have our master bathroom shower re-done in a couple of months. What more can I say?

I had a very good experience with Bath Fitter. They came in with a very efficient quote for our bathroom, so we knew exactly what it was gonna cost and what the payments were. We got it scheduled and everything worked fine. I was pleased with it. I’d recommend Bath Fitter to anybody that needed their services.

From my first contact with a sales representative at a local shopping mall to the installation of the tub liner and walls, I had contact very pleasant representatives every step of the way. All question were answered to my satisfaction, every step of the process was explained in full detail and they were never in a rush to complete the process. Each person had a sense of humor and made you feel very comfortable in their presence. I am very pleased and satisfied with the Bath Fitter product and the installation was very professional. Would recommend Bath Fitter to anyone.

I had a shower pan and wall surround installed 3 years ago by Bath Fitters. There is now a leak and I called for service under the no charge warranty which is supposed to last as long as I own the house. I was informed that there is a $95 charge for them to come out to look at it. This charge applies whether the problem ends up being with their unit and installation or whether it is another issue. I could understand the charge if it turns out to be other than their unit, but feel that it is very deceiving if it is an issue with their unit. Would not do business with them again.

Bath Fitter was excellent. I was very pleased with their workmanship and their product.

I got the full tub enclosure and all the walls of the bathroom from Bath Fitter. Everything was done as promised and everyone was great, from the salesman to the installers. I had zero problems with anything and they made it a painless experience.

The new walk in shower we received in place of the useless garden tub is wonderful. Our installer ** was great! It is so much nicer than our small shower stall we had before. We converted it into a linen closet and now we have the bathroom we have wanted for a long time! Thanks Bath Fitter! The Prices are kinda steep but they are worth it in the long run. Lifetime warranty makes it worth it.

I purchased a shower from Bath Fitter. Got it at a good price. The guy who put it in was wonderful. It was amazing because he did it all by himself. I had no problem at all.

Last year, I came down with cancer and experienced not being able to get a bath like I needed to. I have a small shower and wanted one that was big enough to be able to put a chair in it so I could sit on it. So I purchased a whole shower from Bath Fitter. They did a real good job and I'm real pleased with it. It was a good experience. The sales representative was very, very nice and thorough. He explained everything step-by-step. The installer was very good and nice.

We needed to redo our bathtub six or seven months ago. The gentleman that came when we initially wanted to do it was very, very nice. He explained everything and gave us all our choices and whatever what was done. The installer was great. He kept it clean. It was nice. It looks great and I really like it. I'd do it again.

Tub/drain leaking water on bathroom floor. In August I met with Salesman Jerrod. I explained problem and he sold me a tub for $2,500+, but I would have to have a Plumber fix the drain and he never mentioned that they would leave me with no tile above the tub. The Plumber said he needed to remove the tub to fix the drain. Bath Fitter's price to remove the tub was less than the Plumber so when Samantha, a coordinator from B F, called me I asked her if they could remove the tub one day and install on another so I could have the Plumber work on the drain. She said yes and would called me the next day. She never called me, so I waited one more day and called her. She was too busy to call me is what she said. She finally got a man to come out and remove the tub and that's when he told me that he would be leaving me without any tile for 1 to 1 1/2 feet above the tub. He said he was afraid that the salesman didn't mention the tile problem and that he thought they could fix the drain and give us a nice wall around the tub too. He left without removing the tub.

Bath Fitter was excellent all the way around. They were prompt and kept to the schedule.

It was time to remodel the bathroom so when I saw Bath Fitters at a home show, I called them. I purchased a tub enclosure and they had it installed last March or May. The installation went fine. The only issue that I have is that I really need to call them and have them come out and tighten some stuff up. And also I get too many calls from them.

The gentleman who came out and delivered his spiel on the benefits of getting Bath Fitter installation was very nice, very polite, got to the point, and made the sale with us. The gentleman who came out and installed was equally as nice. He explained what he was doing and how he would do it. He cleaned up.

We are so glad Bath Fitter was able to remodel our 25 year old, framed in, blue tile shower. The materials are very high quality and the installation was flawless. I would like to thank Jeffery ** for taking extra time with us in selecting color and options and also Dennis ** (Technician) for suggesting the shower seat change (flip down) and the quality of the whole project. If I had known what I know now, we would have had this done years ago.

We were completely satisfied with our experience with Bath Fitter. It was great. Everybody that dealt with us was fine. I just have no complaints whatsoever.

Bath Fitter resolved the issue to my satisfaction. I really appreciate they going the extra mile.

When I went to the showroom and saw their brochures, I knew that Bath Fitter was the company for me. They did a fabulous job and I can't be more satisfied.

Just wish to comment on a great experience we recently had with Bath Fitter. We really needed a new shower installation & finally made the decision to do so & chose Bath Fitter & couldn't be happier! Our experience from the onset of the estimator's visit, the contact from your back office, as to estimated time frames, through our installer's quality of workmanship were outstanding. My wife & I cannot say enough positive comments about the company, its employees & our overall experience. You are a first class company that I'd highly recommend without any reservations. Thanks Bath Fitter, & all of your employees, for such a professional & amazing experience. We appreciate such dedicated employees, quality workmanship & an awesome new shower for our master bedroom. Thanks again for everything we experienced!

My house is pretty old and it was built in the 60s. We're getting older and we thought we needed just a shower. We’ve seen Bath Fitter’s television ads and decided to get them for our bathroom renovation. They took the tub out and put a shower in. That was in March of this year. And anytime you got to do remodeling you would think that you're going to run into some problems but there were no problems whatsoever with Bath Fitter. The sales rep we talked to was very nice and business-like. He answered all the questions we asked. Only one installer came, and he worked all day long. He came in the morning, went to work, and by late afternoon, he was through and we had a new shower. He didn't have to come back and we were real pleased with that.

I would recommend Bath Fitter to anyone because from the salesperson to the phone contact person to the installer, the level of professionalism was unbeatable. This is my second time buying a product (first a tub and now a shower) and I am pleased with both. The look of both is sleek, clean looking, and functional. Kevin (the installer) was very thorough in keeping us aware of what he was doing during the installation process as well as the dos and don'ts of using the shower. Overall I would give your company an eleven on a scale of 1-10.

I'm satisfied with the shower. They did it on time. They're great. I liked the customer service. They were very prompt.

Our 42 year old tub and shower (including the ceiling) were covered and look brand new. Tim did a remarkable job. He completed everything in the time he predicted, answered all of our questions, explained the 'care and feeding' of the new installation and cleaned everything up so the bathroom was in spotless condition. We've been using this for about a month and wouldn't change a thing.

I decided to remodel the bathroom because I’m thinking the bathtub’s been in the house since it was built and at some point, it got stained. Porcelain was stained when we moved in. Because even when I had professionals in to clean it, it never got really clean. I knew it was clean but it never looked really clean so I decided to look into something.

Looks good and the guy was quick and very pleasant.

We couldn't keep the old bathtub clean. It was getting so dirty and out of hand and we felt it was time to make a change. We chose Bath Fitter because of their experience, background and price. They were very knowledgeable, professional and knew what they were doing. They did the correct measurements and did a very good job of setting everything up. as well as the installer who came in, he knew exactly what he was doing. Very pleased with the outcome and happy we chose them to do the work. We had no problem at all.

They had a promotion where they would take 10% off the bill, so I decided to purchase the shower part. We had shelves put in. We didn’t have to have doors, 'cause we put shower curtains on. The sales reps were good and very helpful. The installation was quick and the installers cleaned everything up.

I had a new tub and wall surround, all installed in 1 day. My new bathroom is absolutely wonderful! The installer was very friendly yet professional, neat and knowledgeable of the product. I am very pleased with my new bathroom.

My house was built in 1890. I have an old Victorian and the bathroom was my mother's bathroom. It had a tub with a step on the side of the tub and I decided it was time for a shower. I'm a realtor and had seen some of Bath Fitter's work in some houses and I like their work so I purchased the stand-up shower from them with the shelves and glass door. Everybody was very nice. The salesman was good. The guy that came and put it in was good and I was pleased with it.

The bathroom we had needed to be revamped. I was having trouble trying to keep the tub looking good and we had wallpaper that was peeling and there were some mold on the wallpaper. I live in South Carolina. It stays humid here all the time. I constantly have problems with mold and the grout. So early this year we decided to have Bath Fitter remove the tub for us and put in a walk-in, two-door shower.

I'd stick with Bath Fitter because they're good. We had the walls and the tub done. The original tiles around the shower and stuff are falling off. I kept trying to put them back on but they just kept falling back off. So it was time to have it more professionally done. We're pleased with what we purchased. Their sales rep was very pleasant and nice. The guys explained everything that was going on. Overall, it was a very pleasant experience.

We have had a tub done by Bath Fitter for several years and decided to have a shower installed with surround a few weeks ago. The installation is done and we are enjoying our shower. Everything is working as promised and we would like to recommend Bath Fitter. The installer arrived on time, worked efficiently for about 3 hours, checked everything, cleaned up the floor covers, and went over everything with us before he left. We trust this company and know that if anything goes wrong, they will respond and take care of the problem.

I heard about Bath Fitter from a neighbor. I kept thinking about it and when I finally saw it advertised in the paper a few times, I called and made an appointment. I've been in the same condo for 20 years, and the shower really needed updating. I purchased the built-in seat and a big caddy. I'm an elderly lady so I really needed those two things, with new grab bars too. The sales rep was lovely and she kept calling me keeping heads-up. The plumber was great, he didn't take long at all and the installer was wonderful, very knowledgeable - knew what he was doing. I was very happy with it. I've had a lot of elderly people come and look at it and they really think it looks like a spa. It's so pretty. I've done my bathroom all in yellow and blue. It really looks nice and everybody loves it. It's very inviting.

We had a really good experience with Bath Fitter and everything turned out just as what we expect or even better. What they worked on was not really a bathroom to begin with. It was supposed to be a bathroom when the house was built but it was being used as a closet, and had been for some time. It had no plumbing but it had a window and you don't have windows in closets. And we had another bath which is fully functional. But what we decided was we may need a walk-in shower. So I had them come out and measure to see if this closet would work. And they did.

When the salesman came to our house, we were told that a tub put over our old steel tub would fit like a glove because they had at least 2,000 plus molds. It did not fit because it moves all around the sides of the tub when you are standing in the shower. The manager told us it was normal for it to move??? No, the salesman did not say that, he said it would fit perfect. The material we were shown that the tub and surround would be like was not the same material that was used and it is very thin and low quality material. The shelves that they installed were even worse. You can take your fingers and push them and feel them move. We were very upset with the whole experience and we wanted the whole thing taken out of the house as it is a disgrace and lowers the value of it. They would not do anything about it. The salesman tried to bribe us by offering a lower price if we kept it. Please do not get this company to do anything!! There are better quality tubs and surrounds at well known home improvement centers for an eight of the cost.

My bathroom is 30 years old and it looked horrible so I wanted to have it remodel the simpler way. I didn't want to tear down all the tiles coz I've already done tiling the floor and I know what a mess that makes. I like the thought of everything going over the tub. The sales representative was very informative and sold the product very well. She knew her stuff. I was very impressed with the delivery team with how they were on time. The guy that took out the plumbing was in and out within an hour, and then the guy who was to do the install came right at the time he was supposed to come and literally did a perfection of a job. They cleaned up. It took quite a long time to do and I was shocked that it would take that long, but the product itself proved that it was gonna be a worthwhile investment. I purchased the tub with the shower wall and the little thing to put in the corner for the soap and shampoo and I got a safety rail for anyone that wants to hold on to it. I'm very impressed with it, and all my friends like it too.

I purchased a liner for the tub from Bath Fitter due to a potential selling of my condo within the next couple of years. The sales representative, Joe, was good at mapping out all the things, and where to cut calls, where to make some things up. He gave me different choices. My wife was here when they installed and she seemed very pleased. It was a smooth and easy transaction. It was a good experience and a pleasure to do business with them.

I chose Bath Fitter to do the work on my bathroom because of the commercial that I saw where they did it over what you already have instead of all the extra stuff. The tub was a little expensive and was a little more than I thought it would be, but it was worth the money. The one that sold it to me and the one that put it in, both of them they get A+. They both were great.

My sister-in-law had her bathroom done about 5 years ago, and when Bath Fitter sent me a little flyer in the paper I decided to give them a call to have my bathroom done by them as well. I was fully impressed with the salesman coz of the way he presented himself and jokingly asked him to send me the best one they had and I think he did. The installer was very professional. I would highly recommend them to anybody.

We had a real problem with the shower. We couldn't get it clean and we needed to have some work done on it, so instead of tearing out the tile, we decided to look at some other alternatives. The reviews that we’ve seen locally for Bath Fitter were good, and after meeting with the sales rep we decided to let them do the work on our shower.

Great experience from time sales to install. Our tub was 56 years old and walls were uneven and all grout/caulk was bad and starting to leak. I was told install would be 8-10 weeks, it was 4!! They will work with you on the time if they can, in our case someone canceled. Very pleased with job and best part, everything they touched is under lifetime warranty! A little pricey but well worth the money (very high quality). I would recommend. Worth every penny.

We were excited about the new bathtub Reno. The staff was very friendly. It was an expensive tub so we expect the work to be great! However, that was not the case! We were told to wait until the next morn to use the shower, which we waited until the evening to use it instead. Oh goodness. After the first shower, we noticed instantly water dripping sounds. Thought we were just paranoid. The next morning, there came the water dripping to our living room from the ceiling!! We are very upset!!! We called the office and will need to wait until tomorrow to "possibly" get it looked at. I think this kind of service and product we got was unacceptable considering the amount it cost! I hope there is some kind of compensation or else those company will never be recommended to our friends or people we know!!!!

I've used Bath Fitter twice and it's both been fine. Both times our tubs were just too old so we decided to have them work on them. Because they did such a good job the first time seven years ago, we decided to choose them again in our other house that we bought. We purchased the bath tub, the walls, all the hardware, and the closets. The first time, we also got shower doors. We also got shelves and a soap dish. Bath Fitter was great. I'd use them again if I need to. And I did talk about using them again 'cause I have a second bathroom in the house that they just did a couple of months ago. Eventually, when I save some pennies, I may do the second bathroom as well.

I didn't like the tile that was in the bathroom when we moved in so we had them remodel our bathroom. We got the shower insert, not the tub but just the walls. We decided to use Bath Fitter because of their lifetime guarantee for everything. The sales representative was very friendly and knowledgeable about what he was doing. The installer was also very friendly and very nice. He did a great job.

The drain was leaking so I called the Bath Fitter and they set everything up and put a new tub right over the old one and fixed them in so it wasn't leaking anymore. The sales representative was good. He was real thorough. The installers were very neat and clean.

downstairs bathroom remodeled as I want to prepare for the future should I become incapacitated that I can't climb the stairs. Even though I had the bathroom there before, the tub's surround needed to be redone. Steve, the sales representative, was good while the installer was very efficient and courteous, and got it done. I'd recommend Bath Fitter to anybody.

There was some dire need to remodel our bathroom so we contacted Bath Fitter for a walk-in shower. We chose them because they have good reputation. Their salesman was good, very to the point and not pushy. The one who installed was very, very good too. He went about his business and let us know what he was doing. We left him alone for the better part of the day, and he was done. He was out the same night. We're happy with the whole deal and have already recommended Bath Fitter.

We were very pleased with the work that Bath Fitters did for us. Their employees arrived on time and made every effort to accommodate our schedule. The work was done in a timely manner and the clean-up was thorough. The new shower stall is beautifully done. The only issue we have with this company is their relentless marketing. We felt bombarded by their requests for additional business from us. We have no more bathrooms to do!

I was very satisfied with the Bath Fitter experience. They were very professional and everything was great.

We noticed that the grout in the bathroom was starting to deteriorate and thought about remodeling it. But we didn’t want to go through a mess of carrying it out. Then, we saw Bath Fitter’s little kiosk at Treasure Coast Mall and got interested in a type of design that is one complete piece on the walls, which would eliminate future grout problems. Also, it looked like tile so that it wasn’t just a sheet of plastic.

Your employees were efficient, polite, and very helpful. Bruce **, our agent, was very friendly and answered any questions we had. He made us feel comfortable about the deal we were getting, easy to talk to, and helped us with any concerns we had. Mark **, he did a great job in one day putting in our tub and wall, he explained what he was going to do then explained what he had done. Didn't make a mess and cleaned up everything. I will be recommending you guys to all of my old and new friends. Thank you very much. Love my new tub.

Our experience with Bath Fitter was very positive. They stand by their work. I know that if I have an issue, they'll come back and help me out. We had them do our upstairs bathroom and liked the work because they had some issues and they came back in and fixed it at no charge. So we decided to have them do the shower stall in the downstairs bathroom. Everything was great and very professional with the sales representative. Installation was perfect. They arrived when they said they were going to be there and gave us a good estimate of time in how long they'd be there. It was flawless.

My cousin called me about how great Bath Fitter was. Shortly after that I decided to redo the bathroom. I've changed from a tub to a standup shower about 3 or 4 months ago. My experience with them was very positive. Jerry was a very good salesman. He explained everything. The installation guy was very good, too. Very clean, very considerate, very careful not to damage anything else. Everyone was very friendly, very helpful, answered any questions I had. It was a very nice experience. There was no problem.

I was very happy with my experience with Bath Fitter. The installation was great. The product is good. It was a little pricey, but it was worth it. I have sold my house this week so now somebody else owns my Bath Fitter bathroom, which was beautiful. It has helped me sold my house.

I purchased a bathtub and shower doors from Bath Fitter. I liked the way that it was seamless with no caulking. The sales rep was great and the installer was very clean. It was a great experience.

Our bathroom was real shabby, so it was time for remodeling. We purchased the tub and the enclosure around it from Bath Fitter. My mother-in-law also had them a few years ago. Their sales rep was very nice. He's very pleasant. He worked till we got finished. He was here about 7 or 8 hours because he had a little problem with the line because it was on level with the walls but everything went fine. It was a very good experience.

I like the bathroom done by Bath Fitter except that the toilet bowl seat doesn't fit somehow. But other than that, I like the material, the looks of it and the quality. It was installed very well. The sales representative was great and the installation was done by one guy. He did an extraordinary good job.

We are having a tub/shower replacement and a full shower replacement done in our bathrooms. Aaron and Tyler were very professional and have the shower done. It is beautiful!!! He did a great job not to damage the rest of the walls, so no extra work needed. I am so pleased and look forward to them finishing the other bathroom. Will recommend them to friends and family.

I got the shower walls and a tub liner and new faucets from Bath Fitter. Their sales rep was fine, very professional, and polite. I was just comfortable with him. The installation guy was fine. He was good. I was watching him. He knew what he was doing. I was totally satisfied.

Hi, While I'm angry with what transpired, I am satisfied with the manner in which the situation was finally resolved. I'd like to add that it was not just miscommunication and delays that caused the problems but ineptness. I have been told that even after measuring for the blind three times and seeing it over a half dozen times, the wrong blind was ordered!! This is a person who should be not be a supervisor or quite frankly, should have a job.

Our first bathroom remodel with Bath Fitter was great. I had them install a walk-in shower three months ago. I liked the materials that they used and I'm well pleased with it. Their sales representatives were first class. They told me what I want to know and they were real good to work with. I would recommend them to my friends.

We had some mildew around the shower area so we got Bath Fitter to do it about six months ago. We chose them because we had heard a lot of good things about them. Their sales representatives were very courteous and very informative. The installation team just did everything real thorough. They're very nice to deal with and very clean. They keep cleaning up after themselves and taking care of what had to be done.

April of 2014 we had Bath Fitter of Albuquerque come and check out our 2 bathrooms we wanted remodeled. Set everything up and at the time some prep work was needed to be done, when the installer showed up (June 2014) I expected that the additional work was going to be done that day, guess what. We were told the other work should have been scheduled earlier and done before the installer showed (strike one). Even if the prep work had been done, the wrong tub and wrong shower pan had been ordered, plus there was damage to one of the walls that had not been found until that morning (strike two).

Me and my wife are too old to climb over the tub so we decided to call Bath Fitter to remodel our bathroom. We had them install the walk-in shower one or two months ago. They did great.

I have an older home and the tub was starting to look a little aged, so that's what made me decide to remodel through Bath Fitter. I chose them because I know that it's a well-known company. I just knew I wanted to get it done. I got the tub and the shower from them back in April. Their sales representative was very pleasant and smooth. They did measure incorrectly though; that was one of the issues and so I did end up getting a new ceiling. And it was quite a job for the poor kid who did the remodeling because it's an older home, so it was quite messy.

I never rate something right away. I always use it for a while then formulate a opinion. I'm very unhappy with the product. The tub is very hard to clean. All the cleaning agents they recommend to use doesn't seem to work. I have a active family - the tub and shower are always in use. I use the cleaning products but the tub looks dingy. I used Magic Eraser which is not on the list of products that seems to clean it some but not 100%. I'll be honest. If I had the money, I would rip this all out and go back to my old tub. Now I'm stuck with this.

Well it started when product was first installed it was damaged and instead of it being replaced they slapped another wall over the wall that was up... Shower side support finish comes off and has to be replaced a lot... The last time it was replaced we waited for an appointment for over a month and when they finally came out to replace shower side support the color was different and the caulking job was awful... The manager who installed notice the color was different and said nothing about it and when my husband called him to let him know he said yes he realized it but it was five years old and that's what they have now and he also said it really isn't covered over five years and we were told lifetime warranty... I wish I had never had Bath Fitters come out and do my bathroom. Really can not wait to rip this product out of my bathroom and have it redone by real professionals.

I remodeled the front bathroom, a two-fold bath, which is the common bathroom. I put in new commode, new sink. I had shower doors in the front bathroom but I took them out and I filled them, all the little holes, and went back to the shower curtain assembly and just repainted everything. The wife, she came in and remodeled a lot of things, redecorated, so that was like a million bucks. When we came to the master bath, same thing. It was a shower-tub one-piece enclosure and the shower doors and everything else. But we decided, “Look, if we’re gonna do anything, let’s get it done right and shop around."

I heard about Bath Fitter through the TV and my children told me to use them. I purchased a bathtub from them and had the bathroom remodel done last January. The Bath Fitter people were courteous and nice, both the sales rep and the installation team. I’m very satisfied with my experience with Bath Fitter.

The experience with Bath Fitter was the best - from the time that we met the sales rep to the time that we met the installer and the follow-up. We went with them because of the fact that they didn't have to do any more caulking, the ease of cleaning the surfaces, and everything as detailed at the interview with the sales rep was the very thing that he said it would be. I had it done in January and had no complaints and no holes. It's awesome. It was an install over the bathtub. We did get wainscot for the bathroom too, so that was part of the whole installation. We had a great conversation going back and forth with the sales representative, something that not a lot of people like to do, but we both could trust each other and contact each other without harassing each other. The installer was very polite and from the time that he walked in the door to the time that he left, it was everything that they had described at the outset of the signing of the contract. He laid things out on the floor, cleaned up before he left and let you know what was going to happen before the next day. He was done in two days, which amazed us. I was very satisfied with the outcome.

Great experience. Only wish you offered more remodeling, we need a new bathroom floor to go with new shower.

We are very pleased with our new tub and surround. The installers (Aaron and Tyler) were excellent, very professional and did a super job. If you are going to have Bath Fitters of Erie do your work, request Aaron and Tyler as the installation crew.

We had a good experience with Bath Fitter. We wanted a safer shower because we're getting older and we figured it was time. We saw them advertised in a local mall and put our name in there and they came and talked to us. We purchased a walk-in shower with glass doors and the bar to hang onto and the corner shelving. The sales representative was very informative, very polite and nice. The installation team worked really good and steady and was pleasant. We're satisfied so far.

I had a leak in the shower in my rental property and was too far away to do the work myself so I had to hire somebody to do it. I heard about Bath Fitter through commercials and decided to try them. I got the wall liners and had them sealed to the tub. Dealing with the sales representative went very well and my experience with the installation team as far as I know was good.

My husband is a disabled vet who could no longer shower in the tub so we had Bath Fitter remodel our bathroom. Their rep was very nice and very pleasant. He came back to fix something that got loose and they have kept to their word that all repairs are guaranteed; anything wrong is replaced. So far they've been great.

We purchased a tub and a shower from them and the sales representative that we talked to was great. When the installation team came to our home, they were very professional and they did an excellent job. They did, as far as I'm concerned, an excellent work.

In March I purchased a shower with the shelves that came with it. The installers who came were very good. I would recommend Bath Fitter to anyone.

We had a bathtub done, and a bathtub replaced with a shower. It took a total of three days. The gentleman did all of the work alone. I was so pleased with the process and outcome. He did a great job, and cleaned up afterwards. Very professional! My only concern is the cost, but considering the work he did, the time it took him to do it, and the warranty, it is a great investment in our 46 year old home.

We recently had a tub/shower removed and a shower replacement installed by Bath Fitters. The entire process took only 8 hours. The installer was very professional as was all the people at Bath Fitters that called to keep us informed of the status of our order. We are very pleased with our decision to have Bath Fitters in our home.

Our bathrooms were becoming awful so we decided to remodel. We had a tub and shower downstairs and a shower upstairs done by Bath Fitter. There was someone in the house who needed a sit-down bath because they were sick, and they passed away, and after that, I redid the bathroom and had Bath Fitter come out again and put the tub in. All that took place within a year or two. The sales representative was very good ant the installation team was very, very efficient. They knew what they were doing. They were here a day and maybe half a day and that was it. Bath Fitter was efficient, professional, and fairly economical.

About 7 years ago, I had Bath Fitter put in a tub. They replaced a walk-in shower with one of their tubs. When they were done, everything looked nice until we went to remodel the floor. We tore up the tile that was there and found termite damage. The installers had installed the tub of boards that had termite damage to the point that they needed replaced. They did not say one word about this - just put tub in anyway. They had to come out and remove tub so that we could get floors fixed. Now we have had problems with shower rod coming loose all the time. We have fixed it back several time ourselves but would not stay - just had them out to house and they replaced it but we are still have problems with the tub and walls.

I first heard about Bath Fitter on the television. My bathroom was a mess and the tub was terrible. I heard from other people about what good work they do, so I decided to get it done. I didn’t know of any other company. I only knew of Bath Fitters, and I chose Bath Fitters. I purchased the new tub, the walls, the doors. I’m very pleased with it. I have that done about two years ago, or last year. It was my first bathroom remodel. Sales representative was very nice. Installation was great. Everything was neat, clean, and everything was taken out. I’d recommend Bath Fitter.

We decided to remodel our bathroom because of our leaky tub. So we got a shelf and hand shower from Bath Fitter last April or May. Their sales representative was very, very professional, very pleasant, and knowledgeable. The installation team was also very good; they did an excellent job. They cleaned up after the job was done and they were courteous. Although, the products were very nice but too expensive.

My nephew had Bath Fitter and he told me about them. The man that came to explain everything to me was very thorough. The installation team was very good, very nice and friendly. They did their job. They did what they were supposed to do.

I had a total hip replacement done. I couldn't get in the tub that I had and I had been checking to have it done, but I just couldn't make up my mind. She went ahead and had Bath Fitter guy come up, so I just went with them. I had a shower installed and a handrail in March. I've had good luck with them actually - it was very good. They're a pretty good outfit. They stood by what they said they were going to do and did it.

I purchased an acrylic shower with the glass doors from Bath Fitter about six months ago. It seems to be a better deal than that from other companies. The sales representative was very good and the installation team was fantastic.

I purchased a shower stall and a tub from Bath Fitter though I thought they were a little overpriced. I needed to have my bathroom remodel because it was getting pretty dilapidated. So they redid the tub and the shower. The sales representative was courteous and knowledgeable and the installation team, they're professionals. They have done this before and they did very well.

The tub has been in there for a long time and it had glass doors on it which I hated. They kept coming off the track and it was a three piece surround and there's mold around the surround and stuff. So I thought it was time to remodel my bathroom. I went with Bath Fitter because of their lifetime warranty and if there's any problems with any part of the tub including the spigot and the plumbing, it's guaranteed for life.

I had some difficulty with keeping the caulking in the tub and didn't really like the way that looked and the way the caulking was so decided to have it remodeled. We were at the farmer's market and Bath Fitter had a stand. There was this sign with a demo bathroom there. They gave us a card and they stopped by to give us a free estimate. The sales representative, Todd **, was very thorough. He answered all our questions. Everything went well. Installation was done by one guy and he was good and very neat in his work. Our bathroom looks nice now. It's like one unit and we're pleased with it.

We purchased the tub from Bath Fitter about four months ago for our first bathroom remodel. The sales rep and installation team were great and it was one of the best experiences that I've ever had so far. I had one of my young cousins stay with me last week. They were redoing their house in Maryland, and I surprised them. I took them up and showed them the bathtub, and they couldn't believe it, because they saw it the way it was before. They said they had the spray stuff done on two of their tubs and it wasn't working very well, so they were very impressed with it and the material that it was on.

We decided to remodel our bathroom because it was getting old. It was discolored and the bathtub was getting little pockets in it like it was corroding a little bit. We had heard about Bath Fitter at a home show in Pottstown and that it was really good company. We got two products from Bath Fitter. One year and a half ago we had a bathtub and shower put in to replace our old one and then we had just a shower put in a few months ago.

Wyatt and his helper arrived on time and finished in one day. Everything was explained before work was done and after completed. No mess!! We love the look of our new tub/shower. It's only been a week and still looking good. We have well water with rust so ask me in a year if I'm still happy - so far, so good though - highly recommend.

Our experience with Bath Fitter was great. Our house is 36 years old. I wanted to change the bathroom color, and there were some scratches on the bottom of it. I had them put in a tub and a stand up shower in April. I chose them to do the job because I thought it would be easier. It was my first Bath Fitter remodel. Everybody that we worked with was great.

I've seen the Bath Fitter commercials on TV. Also they had a little setup at one of our festivals here, in a town that I live in, and that's where we really got to talking to somebody about the company and we finally decided to let them remodel our bathroom. The sales representative came and explained to us what they would do, and then told us how much it was going to cost and everything. We ended up purchasing the wall surround, the tub covering and fixtures. I was not here on the day of the installation. My husband was, but from what I heard, the experience was fairly good.

Our old tub and tiles were beyond touching up and were difficult to even keep clean. The new wall coverings, fixtures and tub are great looking. My only question is that no sealant was placed around the faucet where it comes out of the tub and no sealant around the water control fixture where it comes out of the wall. I don't know if that might lead to water leaking into the wall at that point or is there something behind those fixtures that I can't see that seals out water?

My kids had some issues with the ceramic tile in the wall section of my pre-existing tub. The pre-existing tub was probably 40 years old. So it was either have it redone in the manner in which they offered or have it reglazed. I expected the price to be more than it was. It was still a substantial amount, but for the quality and the warranty, overall, it was worth investing in. The only thing was, when I asked about the cost to have an additional panel made up to do the sealing of the shower area, if the price was more reasonable, I'd probably would have opted to have that done also. But it wasn't really necessary because the tile and grout in that area worked just fine. It was $700 or something for an additional panel and I felt that it was too expensive - it wasn't worth adding to the job.

Our bathroom (originally installed in 1938) was in need of a makeover. We checked with private contractors and found the price to be excessive. We called Bath Fitters who had a rep come out within one day. The process was seamless. The quality of the product as well as the service provided before, during and after installation, was commendable.

My bathroom was falling apart. The tiles were coming off my shower. I kept putting them back on and they kept falling out. I then decided to remodel my bathroom and chose Bath Fitter because everything is a lifetime guarantee - more than the others that I researched - and it’s all one piece and it was just nice! I saw my neighbor’s, how it’s done by them, so I figured WTH... and I love it!

Bath Fitter was recommended by a friend. We only have one half bath and it was the only shower so we wanted to have it done quick. In general, our experience with the sales rep was good. He was very professional, had all the information for us, called us back promptly and did a good job. The one guy who installed the tub and shower surrounding was very neat and did a great job. It was very easy, taken care of and done properly and quick. They came when they said they were going to come. It was a good experience. I would recommend them.

We had some friends who have had some work with Bath Fitter. We purchased the surround for bath tub. The sales representative explained everything and all went well. The installer was fine too. They did what they said in a short amount of time and I was very pleased with the work done.

It's my first Bath Fitter remodel. I heard about Bath Fitter because a gentleman that I work with had used it and he was telling us all about it. It's only been months now, maybe this first of the year, that I purchased a tub and everything was covered to the ceiling. It's in a guest bathroom. The tub was starting to get little cracks in it and because it was a new home I wanted to get a new one.

We've stopped and seen Bath Fitter at an advertisement at Shady Maple, at a grocery store. We saw a couple of things and liked it, and talked to some of them and decided to go with it. We knew it was time to remodel our bathroom as we tried having the tile and the tub painted, and it didn't hold up. So we wanted to do something more permanent, plus we wanted to improve the plumbing.

This was our first Bath Fitter remodel (we had gotten our tub sprayed and it was all peeling off so it needed to be repaired). The sales representative was a good guy. He had been an installer before, so he knew the process. And he was able to explain the process to my wife and I, what was going to happen, and gave us some options about some things, and helped us make some decisions about some issues with our tiles and stuff like that. Somebody else may not have been able to help us with it. But he knew how the product was going to get installed so he was able to help us with that.

I invited Bath Fitter to my home of which case I booked their services and gave them a check. There was going to be an 8-week wait and I ended up not being able to wait so within the week of booking it, I tried to cancel. They said no problem and I talked to both the rep and customer service. They said they would return my check but they cashed it instead with no warning. When I call about having my money returned (over $1500 I might add), I was told they were sorry and would fast track the return within 10 business days as it was their error. 10 days later, I was informed by the same people and rudely I might add that this was a corporation and now I am to wait 4 to 6 weeks. This is not a small amount of money and it was a company error but I was told that it was pretty much my problem and that's the best they can do. I was happy to be using them as I'd heard good things but I'm glad in the end I didn't as I saw the company's true colors when they make a mistake.

We purchased a new shower from Bath Fitter as part of a remodel. Sales representative was very good. They told me it was going to take two days but they finished it in one and the gentleman that did the work did a super excellent job.

We were in the mall looking to put a new insert and a new tub insert and my wife said, "Why don't we go up and take a look at Bath Fitter." They had this little thing out there that had a bathtub and a bath wall. I said, "Gee, it looks pretty good." We were going to have somebody from Home Depot come out and give us a quote on doing it, and I had to wait over a week for that. So I called Bath Fitter and they said, "How about Thursday at about 2:00?" At 2:00 on Thursday, the guy was here. The young fellow really, really, really knew his stuff, as far as being able to sell the product. One of the things that really got me is that it's a lifetime warranty - that's everything: the faucets, any of the caulk... Lifetime, they'd come out and fix it and it wouldn't cost me another dime. And they said they would get it done in one day. I said, "Okay. How many people you got doing it?" They said, "One." I said, "Well, I'll believe that when I see it."

Everything with Bath Fitter went to perfection. I have become handicapped and trying to get in and out of a bathtub was just not real safe and I fell too many times. So we got the walk-in shower with a seat. The sales representative was great. He left his number if we needed anything and called to check on how things are going. So it was really good. There was no problem during the installation. I wouldn't even have known they were here if they make a little noise. They were so nice and so kind and we just love it. They did a great job. All the neighbors have been over to see it, and I was like, "You should get one. Tell them we told you about it."

We saw the Bath Fitter commercials on TV and going back a number of years we saw one of their trucks parked in front of one of our neighbors houses and we were in the market to have something done to our bathroom so we contacted them. That was many years ago. Since then we've used them five times. They came in and did one. Then we did the downstairs. That's two. Then they put in the tank of water here for us that was three. Then they did the upstairs bathroom, that was four and we just redid the upstairs bathroom. So that's five.

The Bath Fitter product was good and everything worked. There haven't been any issues with the water leaking. However, I was frustrated with their sales rep. My dad had a stroke and we initially talked to the salesman about a year ago. He came back in January for us to talk about it but Mom and Dad were not ready to do anything then and my dad was at a rehab facility. When it got closer to the time for him to be home, we called the salesman back and he was about an hour and a half away. I actually just spoke to a person who made appointments and he said that he could be there in about an hour or so. I leave my work to go meet the salesman and he has none of the paperwork from the previous measurements. We had to do everything again. Had he had called me before he came, I would have known to go to my house to get the paperwork and meet him at my parents’ home. It was very frustrating and he was not apologetic at all. It took him almost 2 hours to do it wasting my time.

We had a slight problem with Bath Fitter. We had a leak but they came back right away. We still haven't finished the bathroom because I want to make sure the leak is well taken care of on the floor but other than that, there was no problem.

It's the second time we had used Bath Fitter. We had another bathroom done several years before. This most recent time, we had a fiberglass tub enclosure replaced with a new one. We already knew the sales rep from the first time and it was all a good process. I knew who he was and going through what we wanted to do and get done and that sort of thing, so it all worked really well. One installer came to our house and he did a great job. He was friendly, efficient and got it on and got it done. It amazes me how much was done in a day and he basically did it all himself and it was to our satisfaction and we're now using it.

We decided that it was time to remodel our bathroom because the home is old. It was built in the 70s and the bathtub was in sad shape. It was starting to rust and it was either replace the bathtub, which is quite expensive, or modernize the whole bathtub, the walls and so forth and so on. We got special doors, sliders. The tile lookalike goes higher than the normal tiles. They did it in a couple of different forms and it looks very nice. It's got a handle in the far right hand corner. It's got a place for shampoo and soap and so forth.

Our bathroom wasn't looking very nice so we needed to change it. We didn't want to tear the bathroom apart so we thought Bath Fitter was the best way to go. It was my wife that had found out about them. The conversations with the sales reps were good. They were very informative and answered all our questions. The installer came and went right to work. I was present. I asked him if he needed any water or anything. He was fine and continued working and completed the job. It was great. If I had to, which I don't think I have to, I would go back to them again. We're satisfied with the service and everything worked out fine.

I had gotten a Bath Fitter flyer in the mail. The bathroom was 45 years old with the original tile and I wanted to remodel it. The salesperson came to the house and showed me the pictures and we liked it. We did a bathtub enclosure and a shower. We had a very pleasant installer and he was very good. It was an excellent experience.

We had used Bath Fitter before in our master bathroom and so we called them again for a job that needed to be done - a bathtub and the wall wrap. When I called to set up the appointment, they of course had all our information in their computer and the person on the phone said, "Oh, well, the salesman that came to your house is still with us. We can have him come again." So he did come. The salesman that came to the house was the same one that came to our house several years ago.

Bath Fitter was not a good experience for me. The job was done properly and all that but with what you pay for, it looks very cheap. I'm not thrilled with it but I got to live with it now because I put the money into it. My experience with the sales representative was very bad. He promised all kinds of things that he couldn't provide. And when the little guy got here to install it, he said, "Oh, no, you don't get that, Oh, no, that doesn't happen." I was not a real happy camper. I had to have glass put around the top part of it and the glass door. She said she wanted to build a relationship with a new glass company so I had made an appointment with them.

I love the new shower with bench done by Bath Fitter. It's the best thing I've ever done to my house since I bought my house. I went to a home improvement show and Bath Fitter had a display there and I talked with the lady there. I had talked with others because I had been looking about redoing my tub into a shower and I decided Bath Fitter would best fit my needs. The sales representative was wonderful. She knew what she was talking about and could answer all my questions. The installer was outstanding. He was very, very professional and he knew what he was doing. And I thoroughly enjoyed having him here in my house. He was great and cleaned up after himself. Anytime anybody wants to come and see my Bath Fitter bathroom, they are welcome to come because it's very professional and very well done.

We had the tub, the walls and the ceiling done by Bath Fitter. They were recommended to us by a friend who was in the plumbing industry. The sales representative came to our house just once. It definitely felt like it was a step-by-step selling process but he was a nice guy. He was doing his job. The installer was nice as well, and quick. There was some stuff on like the wooden floor outside of the bathroom I noticed, like little particles but nothing like overwhelmingly bad. However, we definitely are walking away with it feeling like it maybe overpriced even though we talked the price down. Maybe we should have shopped around for better prices because it was just very expensive. Our water makes a whistling noise when it comes out.

We had a great experience with Bath Fitter. I would recommend Bath Fitter to anybody because I was thoroughly pleased. They cleaned up. I had no problem. I loved it. They worked with me and it was perfect.

Four years ago we had a bath install. Very happy and the staff were friendly and professional. SPOILER ALERT. We keep that tub clean but are starting to have mold growing around the caulking. BUT WAIT, the floor of the tub is popping up. It started at the back of the tub as a creaking, now the floor pops up wherever you step. Will it crack? Think twice folks, you get fooled when it's brand new.

We went to a home show in Charlotte and Bath Fitter had a display there. They explained what they did and it looked good so we went with it. We had one of them big garden tubs and we went with just a deeper, soaking tub that took up a lot less room. And they took out the tile in the shower and put the shower things up that they do, and we got glass doors. The sales representative's name was Sam. He was really good and thorough. He gave us an estimate and the final tally was about that. There wasn't any more money. He explained it quite well. Two guys came to do the install and they were pretty good. They worked well together. It took them two days and it worked out quite well too. They did the plumbing and the valves.

The Bath Fitter experience was excellent. It went really good.

I'm getting a little old in age now and having trouble stepping in and out of the tub. I fell a couple of times so it was time to take the tub out and put in a walk-in shower. My daughter saw the Bath Fitter ad in the newspaper or magazine and we called. The lady from Bath Fitter that came by and talked to me was very cordial and very nice. She explained everything in detail which made me happy. They sent one man and he took care of the whole thing and he was very knowledgeable, very polite, and did a terrific job. It was a very good experience.

I had a very good experience with Bath Fitter. I was pleased with the work and the guy was very nice. He had good customer service skills. The tub works great.

It was past time to remodel and our shower area was all falling apart. I heard Bath Fitter was very good so I got them a month ago. The sales representative I got to talk to was fine, very courteous, very nice and very knowledgeable. The contractor was also excellent, nice fellow, very pleasant and very professional.

I have to say this is a CONTRITE company! I have received more sincere apologies than I expected. Best of all, our installer was here bright and early and is doing an amazing job, especially considering he's dealing with an old house with zero even angles. His supervisor came by to see how things were going and give me a lovely gift. Totally unnecessary, but very much appreciated. All is looking good and I'm anticipating a wonderful final project. These are nice people to deal with, even when having to deal with an angry lady! If there are any problems with the new tub, I'm sure I can get them resolved with no issues.

I heard about Bath Fitter through my sister. She had it. I decided to have them remodel my bathroom because I found it very difficult to get in and out of the tub. I got the walk-in shower. The sales rep was very good. They told me just what they would do and what to expect. I had no problem with them and with the one who installed it. I find the walk-in shower very helpful for me now that I have it.

The Bath Fitter team was very professional and they did a great job. I would definitely recommend.

I decided to go with Bath Fitter since one of my friends, a couple in the neighborhood, had used them and they were very satisfied. I’ve been thinking about remodeling since I moved in four years ago because the tub was always a problem and I wanted to make it a shower. One man came and did everything. I can’t say enough about him. It was the cleanest construction I’ve ever had in my home. The man was absolutely careful about everything. He was careful about putting his tools in the hall so he didn’t mark the woodwork or the walls. He was just great. Bath Fitter was a little more expensive than I had thought but the results are excellent. I’m angry with myself that I didn’t do it sooner and everyone that comes thinks it looks very professionally done.

I had a tub installed at my apartment by Bath Fitter. I didn't even bother looking for another remodeling company because Bath Fitter is very well known. I see them on TV and in magazines. The sales representative was very nice and so was the guy that put the tub in. I had no complaints whatsoever and they did a fantastic job. The tub looks beautiful. We haven’t used it yet because I’m trying to rent my apartment; it’s still open.

The experience was easy and I'm satisfied with the work.

I had Bath Fitter install a tub and shower. I knew they existed for many years, and I knew exactly what I wanted and we needed something like that. I contacted another contractor but felt this was the best for the money. The installation team was very professional. I could tell he does this five days a week. He was organized and put everything in place - it's like clockwork. He was very good.