Bath Planet Reviews

I recently posted a negative review on Bath Planet. Representatives from BP responded quickly and came to our home to rectify & explain all our concerns. It appears that some of our negative reviews were unjustified given our lack of knowledge of shower installations. This experience with BP's reps coming to our home, their explanations of our shower install, and their deep concern to customer satisfaction has compelled us to have BP do more work for us. With this said, I do recommend BP and apologize for my earlier review.

The sales person from Bath Planet was very good and knowledgeable. He told us what they would do and when they came out, they did what they promised and it turned out beautiful. They did an excellent job delivering the product. We got a shower wherein they had to take a wall out then put a glass in and they did an awesome job.

I purchased the bathroom with the shower at Bath Planet. The floor needed replacement and they installed the shower. They told us the cost and what they were gonna do to replace. The project took 5 days to complete and the installation was good. The quality of the bathtub is just what we wanted. They did a good job and we’re satisfied with what they did.

We found Bath Planet at a home show and we liked what we saw. We had a very nice salesperson who explained everything and we liked him. We got the shower tub. The installers were very nice and cleaned up their mess. We were pleased.

They refused to recontact me. They're refusing to complete the job and are claiming that the job was complete even though there are sharp edges around the pony wall that are dangers and the shower head extension was the wrong color. I'm extremely disappointed that they have not contacted me. I've tried several times to phone them. They admitted that the parts that they said were the wrong type and color and even noted that the part that they should have sent was on in the contract that was never sent.

I had an urgent issue that I needed to get resolved in my new home. I did an internet search, and after talking to several companies, I was really drawn in with the longevity of Bath Planet as a company, the lifetime guarantee on it and the workmanship. We did two bathrooms. And we did one towards the end of 2017 and one in January 2018. We didn't have a bathtub so we did the shower, the walls, the ceiling, floor pan and new plumbing. It was a shower replacement. They customized to fit my space and then I could choose from a variety of options from their materials that I selected from.

I purchased the shower and the glass window from Bath Planet in January. They installed pretty fast and I'm happy with the quality. However, I was disappointed a little bit with the guy that installed the glass window part. But that’s a subcontractor guy. It was good as far as the product. We enjoy it.

We had a couple of people come but the rep from Bath Planet's presentation spoke to us a little bit better. It just sounded like the quality of the product might be a little better than the other company. However the guy didn’t replace the old toilet so we suffered from toilet leaks and sink leaks for a couple of weeks afterward. But they’ve come out, replaced the product, and cleared up the leaks. They were responsive about that. Also, they put in the soap dishes at the wrong end. That isn’t the way we decided to have them. And I’m semi-invalid so I couldn’t reach them. Then they said that they would put another set on the other side and we’re still waiting for it after all this time. We’re hoping it’s going to come through because I really like the soap dish since I have to sit on a stool to bathe. Overall their work looks good. We’d recommend them.

Several months ago, a salesman who came to see us convinced us that Bath Planet was a superior quality product. So, we went with their company. Since then, everything has been fine. However, there was a customer service episode that was not great. I've gone over the details of everything that we needed in the shower with the salesman, Craig. One of the main features we needed was a detachable hose and shower head. It was specifically for my child who is handicapped and can't move. He sits on a bath chair and has to be showered with a hose detachment. However, when everything was finished, we ended up with a stationary shower head. I called the salesman to ask about that and he was very aggressive and rude. He was trying to tell me that was what we ordered and agreed upon and that all the stuff matched a quote from Bath Planet.

We purchased a walk-in shower from Blue Planet in the last three months. We have already worked with the parent company before, Miller Home Renovations, and we were very happy with the work that we had them with their company. They had what we wanted. Their sales representative, however, was not their strongest point. While he was very informational, in some ways, he seemed a little pushy to me. We had already made up our mind that this was what we wanted to do, and I don’t think he was the best sales representative I’ve ever had come to my home. Nevertheless, the installation team was exceptional. They ran into some problems with our plumbing -- it didn’t match what they had, but they took care of it. It just went very, very well. It took them longer than they expected which was not their fault. They were right there, kept everything clean and tidy, and were just were very polite.

I first found out about Bath Planet through a Google search for shower renovations, and the actual remodeler Miller Renovations came out and sold themselves pretty well. I purchased a shower in December and they installed in February. We had some odd dimensions and I wanted to incorporate a window, and they were able to do that. However, there's a couple of minor things that I'm not sure how I feel about yet. The bench ended up being put in an awkward spot. Also, some of the fixtures don't seem sturdy, and I don't know if it's just because it's an acrylic shower. But the installers were nice, clean and as quiet as possible.

We did a lot of travel last year and on one of the trips back from somewhere we went to the home show early October. And they came by in November and I remember getting a call from a guy. He said they can squeeze us into the schedule and I go, "Don't worry about squeezing us in because we're not on a deadline." They were trying to do things before the year ends and get the customers happy.

After waiting for almost two months for them to come do our shower, and three weeks to install it, we got a shower that I can hardly move, and doesn’t even cover the space that the previous shower covered. The purpose of having the new shower installed was to have a bigger shower. Now we have one that we can hardly move in. Besides that, it’s a cheap piece of plastics with flimsy doors, that look cheap. They don’t want to take any responsibility for not noticing that the person they were building a shower for is 6 foot 2 inches and 250 lbs. It seem that a person selling the product, and says he’s been doing it for 10 Years would know better, or not be considered a professional. I know in my business, I have to be responsible enough to notice that you can’t put 250 lbs in a 100 lb box. Now we have an unusable shower and are out $7k.

Bath Planet completely remodeled our bathroom. They took out the old bathtub and shower, and they remodeled it with an upgraded shower. It's wonderful. We love it. The guys were so professional and nice. They showed up when they said they were gonna show up. They estimated the hours to do the job and it was done exactly when they told us. They were super conscious of being clean and neat. They kept their tools over to the side and down the hall, so people could still pass. They had to shatter the old iron tub in there and everything was cleaned up, and they hauled it away. When it started raining, they were conscious of laying down a protection on the carpet. We were just so happy with their work. Also, they made us aware that we could call them if there was any concerns. I would highly recommend Bath Planet. We have three other bathrooms, and we're hoping to use them again.

The Bath Planet sales rep brought a book and he showed us our different options. There were quite a few options and we were having trouble making a decision but he was able to tell us what other people have done. I liked the choices that we had and it seemed like the product and the work was gonna be better than some of the other remodeling companies we saw. It was more solid and not as flimsy to us. And the sales rep was really helpful in helping us make a decision. They gave us a good price, especially because we were having two bathrooms done at the same time. He told us right up front what the total cost would be and when we were done there were no surprises.

We had been talking about starting some remodeling in our bathroom. Bath Planet did a pretty good job of explaining the process of what they would do in that. Bobby came over, had the samples, went through the process, and how they would work. He stepped us through and asked us what we wanted to use and any other options. He did a good job. We got a shower and since we’re older, we had a grab bar put in right away, customized the shelves in the shower, and picked out the doors and stuff that we wanted.

We were looking for a company that could get our bathroom remodel done in a timely manner and at a reasonable price. We had Bath Planet remodel two bathrooms late last year, the week after Christmas. I had the tubs removed and I had the shower pans, shower surrounds, new plumbing, and new faucets put in. The sales guy was there at the beginning, but I never talked to him again after we made the deal. The installer was phenomenal. He was an excellent guy and I'd recommend him to anybody that I deal with. Everything works perfectly and I've put my own shower door in. I'd tell people that the quality of Bath Planet's bathroom remodel is fantastic and it looks wonderful when it's done. But it's expensive, so be ready for the cost. Nonetheless, it was a good experience that I had with Bath Planet and I appreciate it.

We had our new shower installed by Bath Planet last January. It was a shower with a bench. The sales rep was fine, he talked to us, we agreed on what I wanted and we bought it. However, he said it was a one-day install but it was actually a two-day because of where I live. And that would have been nice to know. But the installation team was good.

Salesperson was very informed with a wonderful gift of gab that led me to believe that I was making a wonderful decision to go with SHO-PRO. Half of the money for the job was given to the salesperson and I was told that a gentleman would call shortly to come and make exact measurements of the shower area. I am handicapped and was told that I would be put at the top of the list and a rush to completion would be at hand. Measurements took place almost a week later and no idea of a completion date! I have called SHO-PRO and HomeBase and Bath Planet and was told that their products are made to order, so nothing resolved! I feel taken advantage of. I was called by the measurement gentleman and told that they wanted to make sure that what I ordered was what they will install. I hope that I have been very wrong about this whole ordeal!!

A friend of my sister has had their bathroom redone with Bath Planet and we were very impressed with the finished product, and she knew that we were looking at redoing our bathroom. I was in the process of getting quotes and I gave Bath Planet a try, and they came in way more competitive than any of the other contractors in the area we looked at for what we wanted. Our house was built in the '50s and it had ugly pink tile on every possible surface it could, a pink tub, and a pink toilet. It was an ugly bathroom and it wasn't working. Also, in the last year, I've had joint issues. So, climbing in and out of the bathtub to take a shower was getting hard. So, we had the bathtub taken out and a shower pan and a shower enclosure put in. We had the acrylic board put over the tile, and we had them put in a new toilet, new vanity, new medicine cabinet and new flooring.

Bath Planet by Carl's, Freehold, NJ: 11/29/17 - Great saleslady promised 3 days bath remodeling project completion (complete by December 31st 2017), high quality workmanship and materials. - Project completed 3/16/18. January 2017 - Wrong shower base ordered by company. Company offered me 500$ so that they could install wrong base. I rejected. Wrong measurements for base as per sub-contractor Anthony. After this 2 incidences, I requested for building and plumbing permits to be obtained. I wanted the company not to move forward with project, but demolition had been done and owner Paul stated that everything would go smoothly from here on. Wrong toilet color installed, then fixed.

Bath Planet did exactly what we wanted. They started the work about six to eight weeks from the time we signed the contract but it was as they said it would be because they had to get the materials. The sales rep we dealt with was business-like, friendly, and efficient. Everything was also fine with their installation crew.

I rent rooms out and have to do things quickly which is why I went the kind of service that was offered by Bath Planet. If I'd had any choice I would have hired a local plumber and had it cost a quarter as much and pay three times as long. The product I originally chose was a new bathtub, new plumbing underneath, new tiles, fixtures and handle bars for the safety of my residents and also because of a heavy mold problems.

Several years ago we got a walk in shower installed. The salesman was a sweet talker and we were told it would be done In one day. Two at the most. Yea right. Try 2 months. I put in at least 2 complaints with the home office. Never got back with me until I just complained again. I got mold build in my silicone, rust coming from the grab bar, a bumper part fell off the shower door.

I was at a home show. I liked Bath Planet when I talked to the folks there and everything about them was okay. Their sales rep was a nice enough guy, was a big booster for Bath Planet, had good information, everything that I needed to know. The installers were great as well. They did the entire job in a day. It was amazing. They pulled out my old bathtub, reinstalled a new one and put a surround around it. They also had to take out a cabinet and put in a wall behind the tub. Their service was good and they were professional. I was satisfied with the money that I spent for what I got as well. I had a very positive experience with Bath Planet.

We were at a home show and we were handed the flyer on Bath Planet. When we talked to their reps, they told us what they could do and how they would do it. When their installation team came out to do the bathroom remodel, they seemed very knowledgeable. They were pleasant men and their work was excellent. In the end, they did everything as represented and they did it well, so we were very pleased.

We had Bath Planet do our bathroom remodel two months ago. We had the tub replaced and new shower walls and fixtures put in. The sales rep and everybody else at Bath Planet were great. The installers were very polite. They were a little late in getting here, but that was okay. It took them a day and a half to do the job and they cleaned up their mess. They did a great job and we love it. I'd tell friends to come and look at our stuff and contact Bath Planet for an estimate. I've recommended Bath Planet to several people already.

I would recommend Bath Planet to anyone. We had a bath tub taken out and a shower stall installed by them. The sales rep was great. He came and was here about an hour and a half. He went through everything and had samples. The installers were great and clean too. They were fast and got the job done. I was very pleased.

We got the whole shower from Bath Planet about a month ago. I had a handrail customized for me and we went in for a walk-in shower. Their reps were friendly and easy-going. The installation team was fine too. They installed it within a day and a half. Bath Planet did an awesome job and they were reasonable.

Years ago, we had the spare bathroom done with Bath Fitters and we were really unhappy with them all the way around. We decided to go with Bath Planet because of our experience and they were way better than Bath Fitters. We purchased a walk-in shower from Bath Planet two months ago and we customized the shelf and the fee. Their sales rep was wonderful. He was honest, upfront and with a good personality. The installation team was awesome. They kept my husband up to date on everything they did. Overall, they did a good work and it was a smooth experience.

I was tired of my tub, so I got one from Bath Planet, and I am pleased with them. I’ve had the tub for three months now, and it has a fine quality. However, I wish that the glass was better because our water is somewhat hard, and there are still spots, and I don’t know how to get rid of them. It was a couple of days in, and I thought that it was supposed to be resistant to that kind of stuff, but I still see it. But their representatives have been fine, and anytime there was a problem, like we had at the beginning, I’m sure that they will come out and help me if I was to call them now.

I looked at two remodeling companies, Bath Planet and Bath Fitter, and Bath Fitter got bad reviews. Bath Planet's sales representative was good and he showed me the options. And I bought a shower and shower surround from Bath Planet. The installation was okay but I find the bottom of the unit slippery even though it's like bumpity and there are ridges. I used to have just a fiberglass unit and it wasn't slippery. I'm not really happy with the whole unit from Bath Planet.

We had Bath Planet install a walk-in shower last November. They were expensive but we were happy with the end-product. They were also able to put in the shelves and stuff that we wanted. Their installers were good, very friendly, and they cleaned up everything when they left. My experience with them was all positive. A couple of months later, there were some problems with the caulking. We called and they came in a couple of days and fixed it so, that was great. We had somebody lined up before but they kept pushing it off and a year later, nothing was done. So, we appreciated that Bath Planet did what they said they were going to do. We also appreciate knowing that if something goes wrong, they’re going to come back and fix it.

I was at a home show, and Bath planet was there. They are using Home Town Restyling, so they are lucky. I also had Home Town Restyling do other things at my home, so I had them do my remodeling as well. The installers did a fantastic job. I love the quality of the products they installed, and everything is holding up very well.

We wanted to get away from the bathtub and my husband and I wanted a walk-in shower. We discussed the possibility. We have a wonderful space here and there is no problem in making it a nice, large shower and so he went through all the routine of everything on what could be done. And we just looked at different shower pieces and it was very enjoyable and very nice. I purchased our Bath Planet before Christmas and I’m enjoying it.

I had Bath Planet remove my shower-tub combo and put in a walk-in shower. I was able to pick where I wanted the shelf and the bench, and also the showerhead and design of the acrylic that I wanted. When the salesman came to the house, he was very nice, very respectful and very knowledgeable. Then the installers were quicker than they thought they were going to be. They even cleaned areas that they didn’t mess up. It took them less than a day and they did an excellent job. And I've recommended Bath Planet.

We saw Blue Planet at the state fair and we liked the product. We purchased in late September where they did a shower enclosure. We had an old cast-iron tub that needed to be removed, and we had a seat put in and three shelves. The sales rep was very nice and thorough. The installation team was also good, and they finished it on time and cleaned mostly after.

We went to a fair in Eugene and the two gals who did the presentation for Bath Planet didn't pressure us. They just showed what they could do and they didn't have any cost there until the salesman came out. The salesman made a mistake on the contract, but he rectified it immediately. So they were honest people to deal with. We had Bath Planet do a remodel for the shower. It was a tub to a walk-in shower. We put in glass doors, and we upgraded the showerhead. It was really expensive, but they did an excellent job. Their workmanship was outstanding and their materials were very good. The installers were in and out. And it was just a one-day job. They were very neat and tidy. They also cleaned up outside, and they were really meticulous. They were nice and polite guys.

Bath Planet was offered through our local retailer. We purchased a full tub and surround from them, and the installation was done well. And so far, we're very satisfied.

Bath Planet was contracted to do a "complete renovation" of our bathroom. Upon inspection of the contract I found they were not going to replace a wooden window in the shower area. They were going to build around it. I contacted Bath Planet and the Rep. came back and agreed to replace the window as the original window was in poor shape. When the contractor showed up to start the demolition, I pointed out that the contract also stated "No Paint" even though the wording above said "tub, walls, floor, vanity, mis". The contractor ran his hand over the east wall of our bathroom and said "we can take care of this". The contractor told me what primer to buy and also what type of paint to buy. He also stated " he had a tub of mud " he could use not to worry. After the demolition I began asking when they would paint. He said "after the wet area is complete". So I waited until then.

Bath Planet seemed to do what we wanted to do in a time frame that was workable for us when we had a chance to have a talk with them. We’d had some problems with other remodelers around the fact that they didn’t or couldn’t meet time frames. We made the purchase about a month ago now and Bath Planet replaced the tub, wall surrounds, floor that holds the new sink, and the vent fan. I also requested for some hold bars as I’m almost 80. We had several contacts with the representative. We went and picked some colors together, and then he met us a couple of times to pick materials. He has good knowledge for their product and he may have disagreed with us or in everything we did since we had a couple of ideas that he thought were strange but he did it our way.

Installation of a roll in shower - The installer did an excellent job. Every piece was of good quality and the job was done within a few days. I was very pleased with the end result and would recommend Bath Planet to everyone.

We went to Home Town and we liked the display. When Home Town came out and went through what they were going to do, we decided we wanted Bath Planet. I was happy with the sales representatives that I had. They showed up on time and explained everything. And the price was in the ballpark I was looking. The old bath tub was taken out and then they put in the walk-in shower, the surround, the corner pieces for shampoo, and new shower head, shower valves and body. They said the installation would be two days and they made it. Everything was perfect when they were done. It's a good product and I'd recommend Bath Planet.

I needed my bathroom done and I wanted a shower instead of a tub. I called Bath Planet and the guy came out and looked around. He told me what it would cost and explained everything to me. And then four weeks later, they called and came out. They had to take the tub out and then put the shower in. I got a safety bar installed and I also wanted seating but he recommended against it. The installers were very nice and they did everything really good. The guy who came to put the drain was real good too. The whole job just took about two days. They did an excellent job.

Bath Planet has quality products, good pricing, and great service. We were at a home show where they had a nice display, and we had them come out and present all the details, which seemed like a good deal. The sales representative did a really good job at telling me what was going to happen, explaining the different costs and the timelines, and keeping in touch with me when they were going to start and what was happening. He had a lot of knowledge about their product. And when he didn’t know, he would reach out to someone else. The installation guys did a great job as well. They got right in and got started and the installation was done before I knew it. We had them do a shower installation. And we had them customize the way it opens. It wasn’t the traditional way. I had a fabulous experience, and I would definitely choose them again and choose the product again.

Bath Planet had the reputation and long term standing behind their work than when I go with the old Lowe's route and be stuck with what I get. The sales rep was really nice and he answered all of our questions very thoroughly. We loved knowing exactly what's going to happen. I'm not big on salesman but he was a good one. We upgraded our master bath and put in a new shower and sink. The installers were very respectful of everything, and they kept everything clean. They were a good crew and they cleaned it all up in the end. The only downfall to Bath Planet is that they're super expensive. But they do quality work and they stand behind everything. We would recommend them to other people.

Bath Planet did another bathroom for us before, and they did a good job and we just gave them a job to do. Three months ago, they tore up the old shower and the floor, put in a new ceiling in, the floor, shower and the cabinets. I used to know their sales rep and he was very knowledgeable about it. He knows what he's selling. We had a great time with their installation team too and they did a great job. It took them a week and they cleaned up every day. Bath Planet is a great company to work with. They do exactly what they say they're going to do and they pretty much did it and done it on time. I'd recommend them. They've done about three other jobs. I said to people I recommend, "They do a good job. You go pick out what you want and you go from there. And they'll get it done."

The installation team from Bath Planet was absolutely excellent. I have no complaints whatsoever. They're really concerned and very congenial, and they exactly knew what they were doing. When they got here, they started tearing stuff apart. And they were done installing my whole tub and complete shower within two days. They also cleaned up after themselves. I've tried calling Bath Planet to give the guy some credit. His helper was just as good as he was. In addition, their sales representative was fantastic. She was a very nice and knowledgeable lady. Overall, I just wish Bath Planet would get out there and advertise how great their installers are.

We heard about Bath Planet through Home Town Restyling. We have had a very good experience with some prior work that Home Town had done for us so we went with Bath Planet. We trust our sales rep. He's worked with us on all the work that we've discussed and projects we've looked at. And he's done a great job with explaining the products and the process. Last summer, Bath Planet did two bathrooms for us in one shot. We took out a tub and put in a walk-in shower, and replaced the commodes, the cabinets, both the lavatories, counters and all the hardware. The installation team did a wonderful work. Both the men were excellent craftsmen and they were very mindful of not being disruptive of our lifestyle, but getting their work done. I'd be glad to recommend them to anybody. We love the end result and it was a very good process. We've had a very good experience with Bath Planet.

After contacting Angela at the corporate office the local contractor for Bath Planet here in Southern California responded to my emails. I was able to have the contractor pull the permit and then pass inspection with the city (after the fact). All I'm waiting on now is the check for reimbursement for my permit fee from the contractor. I am very pleased with the assistance provided by the corporate office on getting the job fully and legally completed. This makes me much more likely to consider Bath Planet for future home improvement. I am giving 4 stars since this took too much time to resolve satisfactorily. The final product is very nice though!

My wife wanted to remodel our bathroom and people recommended Bath Planet to us. We went and looked at fixtures that we felt we wanted and that was how we got our fixtures. Then they just came, did their job, and left. They were polite too. They did everything they could and they did a good job. Bath Planet is very good and I would not hesitate to recommend them.

We purchased a whole shower system with Bath Planet. My wife was handicapped and she needed a lower tub so they put in a new one there. The reps came to the house and we talked about my concern. It was very painless. The person who installed the shower system was very friendly and polite and it all went well. Bath Planet was terrific. They made the whole thing very simple and easy to do. I was impressed by their efficiency and they finished things quicker than anticipated. I’m glad I went with them.

GreenSky got me in to use Bath Planet to put a tub in, both companies will not honor the warranty. So I am stuck with a defective tub ~ but I still got honor of paying for it. They do not care. They all got their money and I am no one to them.

I was looking for somebody local and not as normally advertised. The rep from Bath Planet was knowledgeable and had his routine down pat. He had his materials to show and took his time. The installers installed right before Christmas then they came back and finished it the last week of December. They were courteous and respectful of the house. They came on time and made sure they put protective things down on the floors. They cleaned up after themselves and left the house the same way it was before they got there. They’re actually coming back to finish up some trims that they hadn’t done. But the bathroom looks fantastic and the quality is very good. The cost was what is was quoted and reasonable. It was comparable to other places but the customer service was far and beyond a normal company. I would recommend Bath Planet.

I've lived in the house for 14 years and I’d always wanted a new shower. I knew of another company but I wasn't too impressed when they came out. We went to a state fair here in Oregon and Bobby, the guy from Bath Planet at the booth, was awesome and very personable. The owner called to let me know when they were coming out, which I thought was awesome, too. They came out a couple of months later and did the bid. I always appreciate when sales people come to the house and they don’t try to give you a spiel. Bobby was a super nice guy and prompt. He came when he said he was going to be, he was completely prepared, had a presentation set up on his iPad and had every sample. He answered all of our questions and was very patient. He wasn’t in a rush which I liked. I’ve had a lot of sales folks come out and I felt like I was trying to accommodate them, versus them trying to accommodate me.

I was doing a web search and I looked at some information. And then, last year, we went to a home show and Bath Planet was there. I compared their product to some other stuff and it seemed like a good one. When we finally got around to deciding to do it, they were very nice and helpful. We got a tub and the walls that go with it. The installers were very nice and helpful. The only real complaint I have is the caulking underneath the faucet for the tub doesn't look right. Even so, I like the product. It looks great. They were here for a really long day because they were having a few little problems. But other than that, the bit of caulking area that I'd like to have checked, the guys were wonderful. They did a good job. I counted on them doing their job and hopefully, everything is correct. I've already recommended Bath Planet to a couple of people.

We have seen Bath Planet at the Oregon State Fair where they had a booth with a lot of other people. They had models of what they do and have got a quarter displays that show their different bathroom materials, colors, shapes, and designs. They were putting all the display out to let people know that they exist and this is what they do. We ended up purchasing a tub shower, a combination for the main bathroom. And then, in the master bathroom, we went with their biggest shower stall unit that they make. We purchased this quite back in August. We filled out the paperwork with them at the Oregon State Fair and have somebody come out. It was the 1st of October that the gentleman came, took a look, measured up and then told us the available sizes, colors, and patterns. We placed the order and it took four weeks for them to get the whole system put together and install it here.

Our shower cracked so we had to find somebody and started calling around some of the different local areas. We found Bath Planet and they could do the job in one or no more than two days. The sales rep was very good and we got the acrylic. The parts had to be ordered and as soon as they came, the installation team set up a date. The installers did a good job when they came in. They cleaned up well and we love the quality of the job. It was something we wouldn't have wanted to do, but we had to do it, so we're very satisfied.

Our experience with Bath Planet was not good. I like the product and what they install but they are too overpriced for the work and the product that they're giving. My bathroom is huge and has a new toilet inside that has a separate door separating the shower. I got a shower put in, so they tore down the wall and put the wall back up for the shower, and then put a strip in the room like they have done. I'm paying $16,000 for just that. That's the price of the floors I'm trying to put in my house throughout the whole upstairs and down. They didn't refurnish my whole bathroom and there was no renovation.

We purchased a bathtub from Bath Planet about two months ago. My wife found them at a fair where they had a booth. She called them, they came out and we talked to them. Their sales guy was very good. He was knowledgeable about the products and what was going on. He walked us through what would happen too. If I had any concerns, he’d tell me. Also, when I gave him a call, he got right back with me.

We had a couple of bad experiences with other salesmen when I tried to work on the bathroom. A couple of years ago, I didn't get along with the guy from Bath Fitters at all. This time, we went to Home Depot and tried to get them to come do it but they would never call me. I happened to be walking through the mall in Westminster and I've seen Bath Planet's displays sitting down there so I got the phone number off of that and called. I was very satisfied with Bath Planet's salesman. He came up on a Saturday and talked to us, and he was very nice and professional.

Bath Planet had what I wanted to do for our bath remodel and they service the area that I live in. I gave them my information and they contacted us right on time. They came out in the latter part of September. We purchased it the first day and met with the sales rep. The price was good. They honored the state fair special pricing and did everything they could to get us the best possible installation at the lowest possible price for what we wanted. It was really great.

We looked at Bath Planet and some other brands at a fair. They were just the best fit for us. Our bathtub was super duper small, so we took the bathtub out and turned it into a big shower. Bob was our installer, and he was a young kid but he was very good. He was very careful in what he was doing. He laid the carpet down and made sure that the cat and dog didn't get out when he had to carry something big through the door. He was all around a pleasant young man. He knew what he was doing and we're really happy with him. We have a friend and their house was screwed by the contractors and we told them to contact Bath Planet.

The Bath Planet product is wonderful and we had a great experience. Home Town Restyling had the product on display and we liked the fact that it is not pieced together. It is all in one piece so it would be easy to clean and less long to clean up between caulking. The sales team was wonderful too. They made it easy to pay and get it done. The sales rep was very nice and easy to talk with. He wasn't forceful in sales at all. We went back about three times and then changed our minds but they were very good. The installers were awesome as well. They did the job in a day and a half which was faster than we thought it would be and it was done very well. We were happy about that. We have told people about the product and to go check it out.

I saw Bath Planet on an Oregon Fair and I liked the looks of their product. I purchased a shower enclosure from them. The shower is fine but the people, I don’t care for. I told them to put something in the bath and they call me three days later to say that it wasn’t in the bath and that it’ll be another $450. So, I told them to fly as I don’t play that game. I just had the rest of what I had already started paying for installed. Also, I don’t like the bank that they went with because even a payment on it cost me $10 over the phone. I won’t have anything else done by Bath Planet.

I looked at four other companies and had three other sales representatives come to our home. What Bath Planet won me over the most was the explanation of the installation and the materials. The materials were better than the other companies and the installation, instead of like a one-day rush, it was two days which makes sense. They had to take my existing tub out because it had rusted. So, it was a little bit more complicated than just putting the shower. And they had to remove the existing tub and the wall to make sure there was no mold. They actually had to take the wall down, down to the studs. And then, instead of having the bath put back in, I had a shower stall put in. So, for them doing it two days, that was a selling point for me.

We went to the 4H Fair and there was a guy there from Bath Planet. I like what he showed me and I liked the presentation that he gave me. We had a whole bathroom remodeled by Bath Planet and their installation team was wonderful. I love it. I would recommend them to anyone.

My son does construction work and he said Bath Planet had a good name. I called and made an appointment. He showed me pictures of what was available so I had a good eye view of the selections. I told him I absolutely did not want a tub. I wanted a replacement, so we didn’t even look at the tubs and looked at the different collections and what I picked out. He let me pick out the tile or the backboards, the floor, the grab bars and the closets. He also let me choose where I wanted them. He gave me a horrible price but I took it. We purchased a shower from them and got our bathtub replaced. I’m not a shower person, but I had it put in because of my husband’s mental problems and he wouldn’t take a bath.

Update, Since original review Bath Planet has work with me to resolve this issue. I am pleased that they were able to honor my request of what I was expecting to be done.

Bath Planet did the floors in three of my bathrooms. They also did a bathroom upstairs that I've been dying to use over the last three years. I finally got the chance to save the money up and do it. When I saw the quality of the material that Bath Planet was using for my bathroom, it made sense. And the price was reasonable too. I spoke to an enthusiastic rep and in two days, he came out and gave me a quote. The guys that did the work were very personable and I really liked them. They were one of the better ones that I ran into. I love the work they did and I like to do the bath.

Four months ago, I had Bath Planet do my bathroom and flooring. I like their price and their work is excellent. Installation was a one-day thing and their crew was very professional and friendly. I would recommend them to other customers.

Bath Planet installed our bathtub and I recommend them.

Bath Planet did our shower. I liked their sales pitch and the materials that would be used. They had different colors and different things for us to look at and we made our choice. Bob, the sales rep, was a very personable, very friendly and answered all of our questions. He came more than once because they had to tell us that one of the colors that we wanted wasn’t available. On the other hand, I was a little disappointed because I ordered a couple of things and the installers talked us out of having them installed and they left an edge right next to where the shower was in the floor that we had to finish up. Also, they put the shower handles up and down instead of across or vertically. Other than that, they did a good job with the installation. Bath Planet is a good product and it was worth it.

We had a bathtub and had been thinking about putting a shower in so we called Bath Planet. The sales rep showed us different pictures and she was very nice. We bought a shower, a seat and glass doors, plus I went and ordered a marble top for the sink and Bath Planet put that in for me. The installation team was good. They put stuff in around the carpet so it wouldn’t get dirty. They put all the junk into bags and took it out. Everything was fine.

The Bath Planet salesman did a good job and the product looked right. It all seemed fairly simple and the warranty was pretty much the package. It seemed right -- the financing and the program that came along with it. It's been a couple of months since we remodeled our bathroom and the sales rep was prepared and had everything to show us. Our interaction went smooth and the installation team from Bath Planet did a really nice job. They were professional and took care of it. Everything went as smooth as it could be and Bath Planet did a great job, and we are more than satisfied.

I met with Bath Planet's rep and then I talked to somebody from another company. The quality of Bath Planet's product really stood out, and their representative was great. He went through everything. Moreover, he had samples of the actual tub and what it’s made of. That was the seller since it was very significantly different than the other tubs I've seen. It had a much higher quality. And he helped me through the entire process. It was very well done as well as easily.

Bath Planet put in two showers when we remodeled our bathroom three months ago. I was very satisfied with all the work and all the workers.

Bath Planet seemed to have a better guarantee and better quality than other companies. They took out our old bathtub and put in a new one. They also took out the old tiling and put in a new seamless wraparound stall. They did the new plumbing for the tub fixtures, the faucet and the head too. Their sales rep was pleasant to do business with. He wasn’t overly pushy and he answered our questions. If we couldn't get him, it was easy to stay in contact with the company. I talked to the owner a couple of times too. Their installers were very courteous and did a real good professional job. They got here on time and they didn’t leave a mess. It took them a little longer than they thought it would but they got it taken care of. The only thing about it was there was a little patchwork that had to be done but they took care of everything. It's all done well and we're very pleased with it.

I was at an annual green show event at a convention center and they had different vendors related to green products that different people sell. I couldn't find the solution I wanted for the tile for my shower and Bath Planet had a booth there. They had the material and print I was looking for and the sales rep was very good. Plus, the installers were ideal workmen who showed up and made sure everything was prepped. They were excellent and if they had to interrupt their work, everything was put away. They cleaned up every time they left in the neatest way possible and made sure they didn't get the rugs dirty or damage anything in the house. They installed a plain white shower with teardrop sliding doors and a hose fixture. However, I have a tiny floor leak that I need somebody from Bath Planet to fix for me.

Bath Planet converted my bathtub into a full walk-in shower. We went to several companies and Bath Planet was one of the ones that we connected with. They were not aggressive but were mindful about giving me calls and checking up on me. They had a sales rep come out to the house to do measurements and give us an estimate. We really liked him. He was transparent about everything.

At the Bend Summerfest, someone had a kiosk representing Bath Planet. We were interested in doing a new shower and I gave them our information. They contacted us within 48 hours and we went with them because of convenience. They sent a crew out here to install the shower and we were told to expect them to take a full day, and maybe part of another one. They had the old shower demoed out and the new one installed by 3:30, much less than a whole day after starting it at about 8:30, so we were delighted. But we noticed that after the installation was done, the door was not put in straight. It was off about a full inch, top to bottom, and angled in. So, they came out and they straightened that out.

I've used Bath Planet twice after meeting them at a home and garden show up in Salem Fairgrounds. They put a shower in for our tub in our second bathroom and did very well with the customization. The rep was on time and he had exactly what we were looking for. He didn't try to sell us anything else and he was very upfront with the price. Then the installation took one day. This is the second time we had the same installer for two different houses. I'm impressed with the installation, the care and detail of the installer, and how well he put the shower in. I'm very happy with what Bath Planet has done for us.

Plumber returned today and resolved issue, We are now 100% satisfied.

We bought a shower insert from Bath Planet four months ago. We liked their cost-effectiveness. Their sales rep was very accommodating and educational and he knew what he was talking about. The installation team was great and they cleaned up after themselves. I would recommend Bath Planet to anybody.

We had another bathroom done with a shower in it from Bath Renew. We had some major issues with them and there was a thing or two that we didn’t like so we decided to look at somebody else. We looked at what Bath Planet offered. They had a representative come out and take a look and gave us a quote. We decided to go ahead and do that. The rep was okay but it got off to a rocky start. My wife happened to be home and I was on my way home. She did not want him in the house until I was there. I was pulling in the driveway and there was no way he could have missed seeing me pull in. I drive a large Dodge pickup that’s orange. He drove off. I called the office and then they finally got him and he showed up about an hour later. He was early, which, to his credit, was good. Everything was okay after that and he answered most of our questions to my wife’s satisfaction.

I went with Bath Planet and got a whole shower from them because it sounded like it was a quick fix to get a new bathroom. They finished the whole shower four months ago. The bathroom came out nice but I wasn’t too happy because the installers did other stuff and I’m having them come out to fix that.

I went over to Western Building Supplies here in Fresno and I was gonna get the parts for the bathroom and do it myself. I was talking to one gentleman and I didn’t like what they had. I was undecided so he sent me over to a friend of his at Bath Planet. I got shower walls and all the fixtures in one bathroom where the bathtub was, and then a complete shower in the other one. The guy that came out and gave me these was very nice and knowledgeable. And all was good with the installation too.

I had Bath Planet do our walls and ceiling in our bathroom. They're close to the house and I didn't have to worry about them doing the work right because they're a well-known company and they specialize in these kinds of things. Their rep explained everything to me. We had a small entrance through the shower before but they cut the upper part, made it level with the ceiling and widened the entrance to the shower. I like the shower and I'm completely satisfied with the work they did.

Bath Planet had a booth at the Fishers Freedom Festival, and I filled out a card to get an estimate on replacing my tub with a walk-in shower. I also had others look at my tub and they were all asking for twice what Bath Planet quoted. Their reps were polite. They didn’t argue with me or try to sell me more than what I wanted. Plus, they weren't pushy. I got the walk-in shower with the walls and glass sliding doors, and I also had some bars put in there since I am 67 years old and have bad knees. Someone came in to do the measurements and make sure everything was the right size. They also showed me the different options available. The installers came in and did their work. They didn’t waste time and just got busy. Plus, they really seemed to know what they were doing. They were also polite and would always clean up. They didn’t leave a lot of debris and dust around.

We like Bath Planet products the best over other companies. We purchased a walk in shower and had the shelves and shower rod customized. The Bath Planet rep was really helpful in answering our questions. She also came out to the house and did all the measuring. It was nice dealing with just one person. The contractors got the installation done quickly and did a nice job cleaning up. My wife was pleased with it and I’m very happy overall.

I was looking for a shower door online and got kicked in to Bath Planet's website. A representative called and we wanted him to come out and see if they can make a shower door for us. He was a nice person and we ended up getting the whole shower redone. However, I also had asked for a taller shower and that did not happen. They didn't tell me that it wasn't standard and I had been so specific that I assumed I was going to get what I wanted when they took forever from late April until late August to get the shower in. So that was a deal disappointment but it was also my mistake for not checking the height of the shower since that's the one thing their rep didn't write down on the sheet.

Last September, I purchased a bathtub insert from Bath Planet. It was customized since they came out here and measured. I was very happy with their sales representatives. The installation was done by one guy. He did a good job. He installed everything in about five hours. I was very pleased and I'd do business with them again.

A year and a half ago I had Bath Planet install a tub in my bathroom. Their sales reps were very knowledgeable. I told them what I wanted, then we talked about different options. They took measurements and when the parts came in, two techs came to install it for me. They finished it in a day and did an outstanding job. I ran into a slight problem with one of the faucets. When I called them, they sent a crew up and repaired it right away.

Bath Planet had a booth out at the Greenfield state fair and I talked to them. They had what I was looking for and the price was right. I bought their shower a little over a year ago and it’s good stuff. It’s holding up well and I love it. They had it made because it fit right in where my tub was and they put safety bars and a built-in seat to my height. Everything was to my height. Their people were good too. They knew what they were doing and they did what they say they would do.

Bath Planet had offers online and they had what we were looking for. We purchased a common shower tub and a stand up shower. Bath Planet and the ladies in their office were great. The installation team was very good. There was a young man who was very polite and professional. They came and did what they were going to do. They followed up because they didn’t have everything they needed material-wise. They had to wait so there was a delay in getting it completed. Bath Planet was open to any suggestions we had or anything we set up that was not properly done. They did one thing they shouldn’t have done so I called their office and had them come back and make corrections to my satisfaction.

About two years ago, I got a shower from Bath Planet. The sales representatives explained everything to me and were friendly. They had a lengthy presentation though and I had to leave so they came the next day to finish it. They could have cut to the chase and not explain all of the things. Comparing shower cleaners was totally unnecessary. Other than that, they also said that I would be able to tell them how far I would have my foot rest adjusted but it was automatically made in the caddy corner. There’s no adjusting it like they previously told me.

I found Bath Planet online and I had a couple of people come out and give a testament and discussion. The sales rep was very knowledgeable, nice and knew his product. I got a new tub enclosure and a shower and the installers did a good job. They were also very nice and they cleaned up. We’ve been pleased so far.

I purchased a full walk-in shower a year ago and the Bath Planet people were experts at what to do. It took a day to take out the old one and clean up. Then they put the a new one on the second day. They did a very good job and cleaned up their mess. They were not very noisy either. They were very courteous and nice to be around. I am very happy with the product itself as well.

I purchased a bathtub a year ago in February and I customized the type of tub as well as the wall units and faucets. It took two days for Bath Planet to install the bathtub with the wall surround, and the installers cleaned up after themselves each day.

I purchased a tub shower from Bath Planet about a year ago. I also had a few bids from other companies and Bath Planet’s was reasonable. They did a good job of putting it in and got it operating. There's a bar to step out of the shower. I wanted a full seat in the bath, but they didn't offer that. So, I took the partial seat in the corner.

Bath Planet took out our Fiberglass shower and replaced it with a beautiful acrylic shower system all in one day. They also disposed of all used materials. The workers showed great expertise, were courteous, and meticulous in all they did. In addition, Bob, Allen and the other workers replaced the bathroom fixtures, lights and mirror in the baths vanity area. This group of workers are the best and I would highly recommend them!

Bath Planet did a good job on my parents’ house so I decided to use them. The sales rep came to the house and gave me prices. I got to show them what they would do and I purchased two showers in July. The installation went perfectly too. They did it in 2 days and it was an excellent experience overall.

The salesperson that came to my house was very good. We had a connection so we decided to go with him. He was personable and my husband liked him too. He answered all the questions that we had. We bought the tub and enclosure and added a shelf. The installation team was very good and knowledgeable as well. Bath Planet has quality product, knowledgeable salesmen, qualified technician and they're always helping us. I would recommend them.

We wanted to get the bathtub redone. It was 30 years old and needed to be replaced, but it was a big tub and it was sitting in the corner of the room with a base and stuff that had been built onto it to set it in. I couldn’t find anybody in this area that was interested in working. I got online and found Bath Planet. The rep from Bath Planet was also the only one that I heard from so we had them to come out and look and gave us an estimate.

We went to the Sugar Grove Corn Boil which is a summer festival that they have out there. Bath Planet had a booth set up and we liked what they had. We talked to their saleslady and then made an appointment for them to come out. They gave us an estimate that we thought was really reasonable so we made the purchase. I was able to choose different features like the shelving and if I wanted a bench in there, I can pick the color, the hardware, and the door. Everything was customized to what we wanted.

We live in a mobile home and we had a fiberglass tub but my sister and I are on the heavy side and we could feel it. We wanted a walk-in shower and everything was done exceptionally well. Everyone was friendly too. The bath designer Cathy came in and she helped us as much as she could. The crew came on the day that they were supposed to. They had the walk-in shower put in in five hours and did a beautiful work. Afterwards, they told us to give them a call if we have any issues and they would take care of it for us. When my sister came home from work, her jaw fell to the floor three times. She was so dumbfounded and we're really happy with the work done. Bath Planet is great and I would recommend them to anyone.

We purchased a shower with a seat from Bath Planet this year. Their reps came in and did what they had to do. They were very professional, considerate, and when they left, they cleaned up. They put in the sliding doors and they also gave me a hand shower along with one of the high-rise toilets and a sink. I can definitely tell the difference from the downstairs bathroom to the one upstairs we had worked on. I get around and get up and down, and I could sit there and relax. It’s working great. My wife and I like it, and my daughter too whenever she comes home from college.

Bath Planet called me and we liked what we saw in their presentation and the guarantees. We got a fixed stall shower this past summer and I’m very much satisfied with it. The sales rep treated me very well and they answered all my questions. The installation team was remarkable and what they did was outstanding. We just had the bathroom painted last year and the installers went right down to the beams. There wasn’t a mark on the walls and they cleaned up everything. We never expected it to be as well as it was. We were very pleased with their work and their customer service. We would definitely use Bath Planet again if we had any other work to do.

We went to the home repair show in Darien earlier this year where there were five other competitors but my wife liked the color available in Bath Planet. They had samples and we picked out the style that we liked. We bought the white with silver highlights tub-to-shower conversion. The guy that put it in finished in one day all by himself, so he did a good job. But I’m not crazy about the shower doors. We got the sliding door which rattles and it’s hard to keep it clean. If you’re inside, there’s no handle to open the door when you’re done with your shower. All I got is a nut sticking out on the inside. It’s poorly designed. Also, when I asked the salesman the depth of the shower conversion, he said it was four inches. It’s four inches tall but not four inches deep. Overall it's not much better than what I could’ve gotten at Bath Fitter except for the color.

I had Bath Planet come to my house to give me a price estimate. Salesman comes in and first wants to sit down with me and give me a 30 min education on the company, how they are better than Bath Fitter and what they do and why they are so great. Then he goes to my bathroom. It's only 40 square feet. Not very big. He looks at it and we go back downstairs. He takes out his laptop. Goes over a presentation and more education for me. Fun. I have an MBA. I don't need to know all this bs. It's just a way for them to push the price up.

Bath Planet was pretty detailed and was willing to send somebody out to give me an estimate. That was the first step and we could have stopped after that. We weren’t comfortable with them when they came out to give us the appraisal but we were real comfortable with the price, which was also very competitive, compared to the other places we looked into. It was also set up in a way that when you go in, you get to pick out how you want whatever you're having done to look like. We were allowed to pick out the shower we wanted then the doors as well as the finish on the showers and on the floor. Then they got us a new toilet and a new floor, then took out an old bathtub set up with a shower and put in a walk-in shower. They also did the ceiling, the walls, and covered everything up then caulked it.

I was pleased with my experience with Bath Planet. I love the product and their pricing was good. Their rep was very good and she called regularly to check if I made the decision and if I had any questions. I had them take out a tub and put in a walk-in shower in the last week of June. There was a gentleman who called from the office and he had to change the date once in only by a day. But they were very good in keeping me informed as to what was going on and when they would be here. They were very professional. Then two good young gentlemen came and worked for 2 and a half days. They were courteous, very considerate and cleaned up after everyday. I love how the product looks like. I have recommended Bath Planet to two people.

Was excited after seeing options on their website which led me to call for a consultation. Despite not hearing back from the Richmond location after leaving a voicemail, I decided to call the number online to set up a time. Upon the scheduler confirming the appointment a few days later, I was informed that my husband had to be present. I was taken aback as I am responsible for making the decorating decisions in the home. Thus, I explained that my significant other could not attend the meeting and that I was more than capable of making decisions.

Bath Planet took out our bathtub and out a shower in about a month or two ago. We're older now and it's easier to get into a shower. The rep was very nice and informative. The boys that put the shower in were great, neat, and quiet. All in all, it took them two days to finish. The first day they took out the tub and did some wall work. The next day they put the shower in. I didn't want the seat that came with the shower and they got me a corner seat. They put it in and came back to check and make sure it was sturdy. They did everything right. We like the shower and we enjoyed the whole experience.

Three months ago, I purchased a shower from Bath Planet out of stupidity. They started with the installation about a month ago and it's still not done yet. They came in, tore the walls out, did a bit of damage and haven't got back since. The guy who came out got the old tub out in one day’s time but he damaged the wall in two places and scratched the door. He's done the basic walls and so forth but he didn’t put some shelving in it. I also did a little bit of customization but he hasn't finished it yet. He came back the next day to install the shower, at which time he discovered he didn’t have everything that was supposed to go on that order. He brought in a seat but he didn’t bring the shower head and a few more things along that line. In the process of trying to put it all in, he did a little damage again. He had to cut out my baseboard and left it looking really bad.

Two months ago, I bought a tub and shower fixtures and had our bathroom remodeled by Bath Planet. With them, I got the stuff I wanted and the work done at a reasonable price. The sales reps treated me well. They talked to me and explained the situation. The installers were professional however, they didn't finish what they set out to do. They got the stuff in there but didn't put the trim back down on the floorboard. I told Bath Planet about it but they said they wouldn't come back. I intended to call them again but because I work two jobs, I never got around it. Other than that, Bath Planet's a good company and the installers did a good job.

I was at a home remodeling show and expo in Madison, Wisconsin when I heard about Bath Planet. It was Laura, the salesperson that I dealt with that sold me to Bath Planet. She clearly loves her job. She believes in their product and in what she’s doing. She was also very patient with my indecisiveness. The quality of what I was looking for matched what they had to offer versus what I had talked with at some other companies and I was very pleased with that. I did a tub to shower conversion, and then Bath Planet installed a seat in the back corner, some grab bars and storage tower.

I got a new tub, shower fixtures and exterior on the wall around from Bath Planet a year ago and it was a good experience. The installation was done well and the installation team was very professional. They quoted me that it would take an extra amount of hours but it was done earlier than expected. The products are expensive but good and I'm very pleased with the outcome.

I was really satisfied with Bath Planet. I had them redo my bathtub shower and had the tile removed. I also like their price. The installation team was very clean and did a good job. What Bath Planet did was very nice and there wasn't a lot of pressure. They also had good follow-ups.

We liked the sales rep from Bath Planet. He was telling us right to the point as to what the cost was going to be and the advantages of having them remodel my bath. We got to choose what we wanted and we were just very, very happy. We purchased the tub and enclosure four months ago. The sales rep came and measured everything. The two gentlemen who installed explained to my husband all they did or put up each time as they were going. There was a thing that was originally in the house that came down and hid the top of the shower curtain. We had a complete wall after.

Three months ago, Bath Planet installed the entire interior of the shower plus the glass doors and changed the shower's hardware which includes the plumbing aspects and the drain valves. They sold me on being done in one day which I was very skeptical of. They took measurements and gave me a catalogue to choose from. There were two individuals who showed up and they were cordial and personable. Everything was pre-cut and it made the installation even smoother. They ripped out the old system and walls, and they replaced it with the new ones. They didn’t take a break and when there were small issues during the install, they came up with another idea, fixed what the small issue was and continued to move on. The job was completed from 8:30 am to 6:00 pm and they did what they said they would. Plus, there were no hidden costs. Everything was immaculate and I would recommend them to anybody.

We were at Re-Bath and got a quote from them but they were rude. I didn’t like them nor the price. So we got Bath Planet and their workers came out and got all their measurements. Then about a month later, they brought in all their stuff and installed the whole shower with the glass doors. They also put in a seat and safety bars, which were all we really wanted. We ran into a problem with the plumbing since whoever did the bathroom before had an extra space with the old tub so they hid some of their mistakes in it. The workers took an extra half a day of work but it went fine and they did an excellent job. They were great and we like the finished product a lot. We’re happy as can be with it.

I went to one of those home shows and the Bath Planet sales rep was very helpful and pushy enough to get me to invite her out to take a look. She was courteous, pleasant and professional. We had the grandkids here when she came out and that worked out well. She knew what she was talking about. I had some other quotes too, and Bath Planet was in the ballpark at least. A couple of them were lower, but I didn’t like what they were doing or selling. Bath Planet had a better product which was for a fair price. We bought what they were offering, but we didn’t have a total tear-out. There were some things left and some things we had changed. We had two bathrooms done and the guys who they sent out were knowledgeable and fast. I’d recommend Bath Planet.

Back in April my wife fell and fractured her pelvis. It was hard to get her into the bathtub so to make it easier for her, and even myself, to step in and just take a shower, we had Bath Planet take our bathtub out and convert it to a shower. My wife saw them advertised and we took the chance with it since the price was pretty good. Also, we looked it up on the computer what people were saying about them. It was done around July. The salesman came over and he went through everything. He was very good. I was leery at the beginning because I don’t know they could do something like that in one day. But it’s good so far.

About a year ago, I had Bath Planet take my bathtub out and put a handicap accessible stall in. They came out, took measurements, and they had the handicap accessible stall fabricated. When it was fabricated, we set up an appointment for the installation. Then they came in, took the bathtub out, put the surround out, and installed the handicap accessible stall. Travis, the installation person was fabulous. He's very, very careful and answered all of my questions. I highly recommend Bath Planet. It was a very, very terrific experience with them.

From start to finish, it was a great experience with Bath Planet. I went to HomeAdvisor.com to look for quotes for a new shower stall and Bath Planet was the only company that got back to me. They had a very good product that I felt met my needs and they were also willing to fix any extra work. They fixed any problem they found and took it all the way down to the studs, where other companies I reviewed didn't. That was important to me and it was only going to cost me any materials, and not just added labor to it. The sales rep was very knowledgeable and personable and I had a good experience with them. Plus, they were very responsive to any problems I had.

I went to Homearama at the Convocation Center in Hampton last March, and Bath Planet had a session there. I am usually very hesitant about these kinds of stuff, but I’ve been thinking about buying a shower for a long time. Bath Planet’s representative was good. I really wanted an estimate, but something happened, and I wasn’t prepared to do it right there. I bought the shower at the beginning of April, and the installer did wonderfully. Everything’s going fine so far, and I’m enjoying the product now.

The salesman sold me on Bath Planet. He had everything to show me on his computer and I more or less made a good choice that way. He did very well and I ended up purchasing a full shower. It was a little customized with a few fittings and two faucets changed. Their installation team was very ice and very polite. But the shower needs to be resealed because we’ve got a leak right around where you turn the water on. I see gaps and I could see that some of the water is going to go in there. Aside from that, it was an excellent experience.

I went to Bath Planet on my neighbor's opinion and I was happy with owner of the franchise so just went ahead with it. I had a full remodel for a small bathroom in a condominium that I don't live in so I waited until the finishing touches are being put on and then I came and gave some input. Everything was done including the flooring, cabinetry, shower, bathtub, surround, and toilets.

I saw Bath Planet at a lawn and garden show. They had displays there and we liked what we saw. A rep came to our house to do an estimate and I bought the shower enclosure. However, the handicap handle on it is loose and I can't tighten it. Other than that, everything is working fine.

I am very resistant to purchasing anything but the Bath Planet salesman was a super salesman. He had all answers that solved all the world's problems. We got a surround and a shower put in. There was no shower in the bathtub so, we got a tub and shower unit. We had had other contractors who couldn't put a shower in our tub at all. We had half a wall and they would say there's no way it could be done but the salesman said that they could do it. We only have one toilet in the house so, we had to have somebody that worked quickly, not a contractor that would take a week or two to finish the job.

I got a bathtub and a shower from Bath Planet four months ago. It looked like the stuff was good. I looked at the Consumer Affairs website to make sure that the company was on the up and up. I talked with the sales rep and he was good. I picked the color out and everything was set up. Then a technician came to do the installation, and the process took more than a few days.

We got a new bathtub and the surroundings around it from Bath Planet. We also had them put a new floor in and a rug down. The reps who came around and whom I talked to were nice and honest people. Their installation team got in here and did a good job. They didn't leave anything that shouldn't have been left.

We purchased our shower from Bath Planet in August last year. The sales team was great. They were trustworthy, reliable, and right there to answer questions. We dealt with the sales rep, Andrew, and I've had him do some other work too. The installers were very friendly and courteous, and they got the shower installed in two days. Overall, it was a fantastic experience and we're very happy with the whole thing from start to finish.

The sales rep of Bath Planet came over one evening and talked to us about their product, work, and price. He was very nice and he got us to purchase some products from them five months ago. We got the shower insert and picked out new floor, sink, vanity, and toilet, and they helped us renovate most of the bathroom. The installer seemed nice enough and was very busy. On the whole, Bath Planet did a very good job.

Bath Planet had a good deal so I purchased from them some years ago. The sales reps were nice and pleasant to work with. Their installation team was professional and did a good job. Overall, it was very pleasant and fine, and I didn't have any problems with them.

Bath Planet's rep was very helpful and explained what he could and what it would cost. They gave me exactly what I needed for a reasonable price. They did a complete bathroom remodel with the shower enclosure, shower door, vanity toilet, floor, plumbing and wall cabinets. They were prompt and did the job to my satisfaction. The only issue I had was that a piece of my hardwood floor was cracked when the bathroom floor was installed. But, it had some rot in it so it would happen eventually anyway. They were quick and efficient, and I was satisfied.

Bath Planet came with a Good Housekeeping seal of approval and we thought it was going to be great experience. It turned out not to be. We contacted them and they scheduled an appointment to come out. The gentleman came out at around 7 PM on a weeknight. It was around 11 PM by the time we finally said, "Okay, we've had enough of the presentation. We want to go with you guys." We went ahead and agreed on the shower. It's $10,000 and he said, "Okay great. We can have this done in a couple of weeks. We just have to order the material. And once it comes in, we'll schedule. It'll only take two to three days. And if you want me to give a brief description, I can."

First off the product is great, the sales staff, field staff and the installers are all terrific! The customer interactions with the Project manager Brandon were abysmal. We never signed off on the final work, we were never given an evaluation form. Brandon never returned my calls. I was informed as a customer I was wrong many times when I called about an issue. No attempt on his part to resolve the issue. He told the installer to expect me to cancel the contract when he showed up the next day. He yelled/screamed at the installers so loud I could hear it through their phones.

We got a shower, new fixtures, glass door, and a new whole bathroom floor from Bath Planet. I dealt with a lady at the Southern Women show who was out to meet what I wanted. One thing that got my attention was that they weren't going to put something over what was already there, they were going to remove it. They also offered a $500 off on what we were looking for. So she set up an appointment and a salesman came already knowing what we were looking for, and that's what he had. It made it a lot easier even though he had many samples.

Bath Planet gave me an acrylic shower and replaced my tile for the bathroom remodel that I had with them. They came, I told them exactly what I needed and that's what they did. Their sales rep was extremely knowledgeable and very friendly. He's the best I've ever met and didn't let down. When the installers came in, they told me what they were going to do and how long it would take. I gave them space and the installation pretty much took a good part of the day as they had said. They were extremely efficient and everything went very smoothly.

Bath Planet was the first company that came out and gave an estimate. I liked their answers and technique so I didn't search much further. The sales reps responded every time we called and were very friendly. I made the purchase in May and we had two bathrooms done, a stand-up shower and a tub shower. During the installation, their people were very respectful of the surroundings. There was no damage and they cleaned up after themselves. I also had to call them back twice for things that we noticed or arose after the bath installation, and those were not Bath Planet's fault. They came back twice and met my needs, and there wasn't any problem. It was a very painless experience.

I had a bathtub removed, and a shower, sink and countertop installed by Bath Planet. Their salesman sounded like he really knew what he was talking about. He sounded like this was the greatest company in the whole world. He sounded like we'd be perfectly happy. He sounded like everything would be done on time, and that everything was worth the money you paid for. However, they did the installation about a month later than scheduled. It was because of the lack of communication between the salesman, our understanding of what the salesman said and his communication with the office. I expected them to have a porcelain sink and they didn't. They said that I hadn't told them properly. Then when we finally had to get the manager in, they were very polite and personable.

In June of 2016, I purchased a bathroom surround that comes in sheets from Bath Planet. I also got a new tub, faucet, cabinet, laminate top, sink and flooring. I liked their product and I liked the idea that they get it done quickly. I didn't really want to do tile and they seem very easy to work with, so I thought it was a good way to go. I had the cabinets done to match the upper cabinets I already have. I give Bath Planet a good recommendation. They have excellent products and they do excellent work. Plus, their sales rep was easy to work with and very knowledgeable.

We were at a home show in Charlotte not quite a year ago and, after a little arm twisting, we got a tub and surround and a shower surround to be replaced by Bath Planet. But I had a terrible experience with the sales rep that I almost threw him out of the house. Initially, they showed me all these things and they told me they’ll have their guy give me a final quote. That’s when they will have the customer say, “Yes. I want to do it.” But if the customer says, “No, I want to wait a little bit,” then they’ll say, “Well, that we’re gonna offer you is off the table.“ They never told me that upfront or I wouldn’t have them come back at the time they did. That was deceiving advertising, but I went with it anyway.

Prior to getting Bath Planet’s services, I did an online lookup and read the reviews on them and a few others that I was pricing. The reviews had a lot to do with why I chose them but it was their quickness in responding that got them the job because the other company was equally good in their reviews. I was also contemplating on acrylic panels as opposed to ceramic tiles, considering maintenance and longevity as my priorities, and with the pricing that were close, I ended up getting acrylic panels from Bath Planet. They also worked on my shower with shower base, a new floor base, plumbing, the walls and the semi-frameless glass doors.

Bath Planet seemed to have a good track record, considering all the reviews. We had an estimate done and it was quick getting them to come out. The price was reasonable so we decided to go with them. The sales rep was good as well. He went through their spiel and explained a lot of things. We had done all our homework before so we were pretty educated and he really told us anything that we didn't know. But once it was done and we had given them the check, we didn't hear anything back for three weeks.

A girl at a small business show I went to told me about Bath Planet and I went on to purchase a tub from them back in March. I told the sales rep what I wanted and she did good. The installation team was good too. However, when they ripped the old one out, I wanted them to insulate the surround. The salesperson said it would be insulated with no problem and I bought insulation for them to stick in there because it was a big area, but it didn't all get insulated. All in all, I was happy with my experience. I shopped around and knew what I wanted, so they helped me get it.

We got a new tub and surround from Bath Planet. We also bought fixtures that go with it. They had a rep come out with all the different samples and sat down with us. They had had different choices of the acrylics and things that are a patterned type. The installers were courteous but we had a mix-up. After we had placed the order, we changed our minds about putting glass doors on. The installers got here with the glass doors instead of the curtain rod so, they had to come back a second time and fix things. They were supposed to give us a credit and we had to call and remind them to get that credit. Other than that, we liked their product and we had a good experience.

A friend had used Bath Planet and is very happy with her bathroom. I looked at her bathroom then decided that’s what I wanted and I've never been sorry. The Bath Planet sales rep wasn't my favorite person but the workers who came were very nice. The fact that they did everything in one day pleased me no end because I didn’t like a lot of confusion. They just got in, did their job, cleaned up and left. I love the shower and it's perfect for me. I'm very happy with Bath Planet and I would recommend them.