Arm & Hammer Reviews

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About Arm & Hammer

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

Arm & Hammer produces household and personal care products. The company manufactures cleaning products, laundry detergents and oral care items that utilize baking soda as a cleaning agent.

Pros
  • Affordable and good value
  • Variety of scent options
  • Hypoallergenic for sensitive skin
Cons
  • Some users report skin irritation
  • Occasional issues with stain removal

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Arm & Hammer Reviews

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    How do I know I can trust these reviews about Arm & Hammer?
    • 4,804,639 reviews on ConsumerAffairs are verified.
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    Page 1 Reviews 0 - 10

    Reviewed Nov. 9, 2025

    Do not buy it, gave me 3 ulcers and burned my tongue the moment it touched it. It also peeled all my skin in my mouth (sloughing). I bought it because I saw a dentist recommend it for whitening, but I wouldn’t recommend it since it’s abrasive and seems to react terribly with my body.

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    Customer ServiceSales & MarketingMaintenance

    Reviewed Sept. 24, 2025

    Why are we buying toothpaste recommended by dentist which thrive off of teeth maintenance. If toothpaste and mouth washes are supposed to work so well why are people who have been using these products still ending up with fillings, root canals and caps? Specifically to Arm & Hammer, you make a toothpaste called Complete. If it is rightfully named why do you make other named tooth pastes? Sound like false advertising to me.

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      Sales & MarketingStaff

      Reviewed Sept. 3, 2025

      You could have said something like, "Need a helping Hand? We bring you the whole Arm!" There is no reason to add the slang "Darn" into your advertising for a life long trusted brand name. WOKE isn't necessary. No longer a consumer of this now WOKE brand.

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      Reviewed April 6, 2025

      The laundry pod casings are hard and don't dissolve completely leaving slimy film on my clothes even with an extra rinse cycle. It cause holes in the material when I didn't catch the problem and clothes were put in the dryer. There is a significant difference between Arm & Hammer pods and a different brand.

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      Sales & MarketingPriceStaffRatesHonesty & Transparency

      Reviewed Jan. 5, 2025

      Recent concerns and disappointment with Arm & Hammer various brands of 99.9% dust free cat litter from clump and seal to multi cats to slide. Initially, I remembered that it was 100% dust free being advertised and then to now it is advertised as 99.9% dust free which I did find to be quite accurate and amazing and was very pleased with the product. However, within the past year easily, to which I have purchased several boxes over the course of the year, I have found them to be absolutely not 99.9% dust free and will state that it is not even 80% dust free. The quality I find now is terrible and almost no different than other brands I can find at a much lower price giving me the same dust output as your 99.9% dust free cat litter that you advertise. I have noticed this for a while but tried to remain loyal. However, today, during the morning cleaning of my two litter boxes, The visible cloud of dust rising to the air during cleaning was too much to ignore.

      The 99.9% dust free is misleading and absolutely false. I would almost say it is unethical business practice to make such a claim when it is clearly not. I have been loyal to Arm and Hammer's cat litter brand for several years now and willing to pay the premium price over other cat litter products. However, today was too much and I feel you must be made aware of your product's decline in quality. I am at this point not even hesitating to switch brands on my next purchase as the reason that I have stayed with Arm and Hammer was because of their claim of 99.9% dust free which was true at one point.

      I am beyond disappointed and have become a very dissatisfied customer. I have written to the company with several photos only to not hear back from them. The disappointment is further compounded by their lack of acknowledgment as it is smart business practice to acknowledge and validate any customers even if the intention of Arm and Hammer/Church and Dwight is to ignore it.

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      Customer Service

      Reviewed Oct. 2, 2024

      I bought Arm and Hammer laundry detergent. I poured the detergent on my work clothes before filling the washer with water. I had brand new shirts stained from the detergent. I called the company to ask for a reimbursement. They sent me $30. I couldn't buy new work shirts so I washed them with my out of work clothes. The stains transferred from my work shirts to my out of work clothes. I called to ask for reimbursement and then hung up the phone on me. They never told me not to wash the stained clothes with non stained clothes. This product was the worst laundry detergent I’ve ever used. Don’t buy or use it.

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      Customer ServicePriceStaffRates

      Reviewed April 16, 2024

      Arm & Hammer is 100% the best detergent on the market. I've tried every kind of tide out there and it totally has way more water in it than arm and hammer. I challenge other consumers to buy both and pour them both into the cap provided and you'll see for yourself the company that literally puts in their commercial how they are less water and more detergent. Try it for yourself. Buy a regular bottle of tide and any bottle of arm and hammer. I'm telling you it speaks for itself. And it's half the price. Seriously. I will ALWAYS buy arm and hammer. I use less, I spend less and my clothes always come clean. Love it.

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      Verified purchase

      Reviewed Aug. 19, 2023

      I used Arm & Hammer double duty for 6 years with no problems. I have 1 cat and scoop often, and change/scrub litter box frequently. Recently the litter has been smelly even after being cleaned. I think something has changed and not for the good!

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      Coverage

      Reviewed Feb. 14, 2023

      I switched to Arm & Hammer liquid detergent a little over a year ago - The "stain lifter" in the 75-load size has worked very well. When I went to Walmart about a month ago, I couldn't find the same type. I chose the "Fresh Scent" version, and boy, was that a mistake! My towels smell like they have been hanging in a meat locker with no refrigeration. I threw away a nearly full container. I replaced it with "Clean Meadow" and things are OK now. Advice to anyone - DO NOT buy Arm & Hammer Fresh Scent.

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      Customer ServiceTechSales & MarketingOnline & AppStaffTimeliness

      Reviewed Jan. 29, 2022

      I have been purchasing the Clump N Seal litter brands from Chewy.com for years and I am happy with the products. However, in 2021 the packaging changed for the 28 lb online only boxes. No handles!! Anyone who uses cat litter knows how heavy the boxes are so why oh why would you take the handles away?!? Anyway, I complained to Chewy customer service and was basically told that there was nothing that they could do. I downgraded to a smaller size box, with handle, but that was a big waste of money. I have two litterboxes so I had to buy twice as much litter to fill them.

      Looooong story short, I contacted Arm and Hammer customer support through their website. I got a response back the next day from a customer rep who apologized, agreed to have the handles put back onto the 28 lb boxes, and send me a coupon for a free box of litter. To my utter amazement, the 28 lb online only box now has a handle and I did receive a coupon for a free box! I'm not naive enough to believe that my one little complaint did the trick as I'm sure there were others (the packaging was truly horrible), but it's gratifying to know that some companies do listen and value customer opinions over profits.

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      Arm & Hammer Company Information

      Company Name:
      Arm & Hammer
      Website:
      www.armandhammer.com