Arm & Hammer

Arm & Hammer Reviews

About Arm & Hammer

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

Pros
  • Affordable and good value
  • Variety of scent options
  • Hypoallergenic for sensitive skin
Cons
  • Some users report skin irritation
  • Occasional issues with stain removal

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Arm & Hammer Reviews

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    How do I know I can trust these reviews about Arm & Hammer?
    • 4,624,111 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    Sales & MarketingPrice

    Reviewed Jan. 5, 2025

    Recent concerns and disappointment with Arm & Hammer various brands of 99.9% dust free cat litter from clump and seal to multi cats to slide. Initially, I remembered that it was 100% dust free being advertised and then to now it is advertised as 99.9% dust free which I did find to be quite accurate and amazing and was very pleased with the product. However, within the past year easily, to which I have purchased several boxes over the course of the year, I have found them to be absolutely not 99.9% dust free and will state that it is not even 80% dust free. The quality I find now is terrible and almost no different than other brands I can find at a much lower price giving me the same dust output as your 99.9% dust free cat litter that you advertise. I have noticed this for a while but tried to remain loyal. However, today, during the morning cleaning of my two litter boxes, The visible cloud of dust rising to the air during cleaning was too much to ignore.

    The 99.9% dust free is misleading and absolutely false. I would almost say it is unethical business practice to make such a claim when it is clearly not. I have been loyal to Arm and Hammer's cat litter brand for several years now and willing to pay the premium price over other cat litter products. However, today was too much and I feel you must be made aware of your product's decline in quality. I am at this point not even hesitating to switch brands on my next purchase as the reason that I have stayed with Arm and Hammer was because of their claim of 99.9% dust free which was true at one point.

    I am beyond disappointed and have become a very dissatisfied customer. I have written to the company with several photos only to not hear back from them. The disappointment is further compounded by their lack of acknowledgment as it is smart business practice to acknowledge and validate any customers even if the intention of Arm and Hammer/Church and Dwight is to ignore it.

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    Customer Service

    Reviewed Oct. 2, 2024

    I bought Arm and Hammer laundry detergent. I poured the detergent on my work clothes before filling the washer with water. I had brand new shirts stained from the detergent. I called the company to ask for a reimbursement. They sent me $30. I couldn't buy new work shirts so I washed them with my out of work clothes. The stains transferred from my work shirts to my out of work clothes. I called to ask for reimbursement and then hung up the phone on me. They never told me not to wash the stained clothes with non stained clothes. This product was the worst laundry detergent I’ve ever used. Don’t buy or use it.

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      Price

      Reviewed April 16, 2024

      Arm & Hammer is 100% the best detergent on the market. I've tried every kind of tide out there and it totally has way more water in it than arm and hammer. I challenge other consumers to buy both and pour them both into the cap provided and you'll see for yourself the company that literally puts in their commercial how they are less water and more detergent. Try it for yourself. Buy a regular bottle of tide and any bottle of arm and hammer. I'm telling you it speaks for itself. And it's half the price. Seriously. I will ALWAYS buy arm and hammer. I use less, I spend less and my clothes always come clean. Love it.

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      Verified purchase

      Reviewed Aug. 19, 2023

      I used Arm & Hammer double duty for 6 years with no problems. I have 1 cat and scoop often, and change/scrub litter box frequently. Recently the litter has been smelly even after being cleaned. I think something has changed and not for the good!

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      Reviewed Feb. 14, 2023

      I switched to Arm & Hammer liquid detergent a little over a year ago - The "stain lifter" in the 75-load size has worked very well. When I went to Walmart about a month ago, I couldn't find the same type. I chose the "Fresh Scent" version, and boy, was that a mistake! My towels smell like they have been hanging in a meat locker with no refrigeration. I threw away a nearly full container. I replaced it with "Clean Meadow" and things are OK now. Advice to anyone - DO NOT buy Arm & Hammer Fresh Scent.

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      Customer ServiceOnline & AppStaff

      Reviewed Jan. 29, 2022

      I have been purchasing the Clump N Seal litter brands from Chewy.com for years and I am happy with the products. However, in 2021 the packaging changed for the 28 lb online only boxes. No handles!! Anyone who uses cat litter knows how heavy the boxes are so why oh why would you take the handles away?!? Anyway, I complained to Chewy customer service and was basically told that there was nothing that they could do. I downgraded to a smaller size box, with handle, but that was a big waste of money. I have two litterboxes so I had to buy twice as much litter to fill them.

      Looooong story short, I contacted Arm and Hammer customer support through their website. I got a response back the next day from a customer rep who apologized, agreed to have the handles put back onto the 28 lb boxes, and send me a coupon for a free box of litter. To my utter amazement, the 28 lb online only box now has a handle and I did receive a coupon for a free box! I'm not naive enough to believe that my one little complaint did the trick as I'm sure there were others (the packaging was truly horrible), but it's gratifying to know that some companies do listen and value customer opinions over profits.

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      Price

      Reviewed July 9, 2019

      I tried the Arm & Hammer liquid laundry detergents and found that they do an exceptional job thoroughly cleaning my clothes. I have an HE washing machine and was not sure how well it would perform but leaves my clothes incredibly clean and fresh smelling. I’ve tried different scents and love them. I even clean my dogs bedding and it takes out the smells completely. Highly recommend their detergent. I would also like to add that the price is economical and affordable.

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      Reviewed June 26, 2019

      Love this fragrance-free litter. But it changed from a large grain to a small grain. Please make the large grain again. The small grain sticks in my cats paws and they track it all over the house. I have used this Super Scoop Litter for years.

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      Customer Service

      Reviewed Aug. 15, 2018

      I purchased Arm & Hammer cat litter for my cats. I have been doing this for years. This time I thought one of my cats can use a new name tag. They are free if you send in a receipt with proof of purchase. So I did. Well I never received anything. I have been attempting to get the pet tag since June 5th (190224). They have told me that it was sent but I have never received. So they said they were going to do it again on June 19th (190223). Nope. Nothing again.

      My wife and I have called so many times it has become a JOKE between us. So we have decided to remove all the products made by this company from our home. And our friends who are pet lovers have done the same. It is just a gesture but if you offer something and do not deliver then in our minds you are not worthy of our money for other things. We understand it will not change most people's minds about the company but look at it this way. This is how they view us. They think you will just forget. They are correct. We forgot Arm & Hammer.

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      Reviewed July 23, 2018

      I find that most sensitive skin detergents don't get smells out of laundry. This product works well without overpowering smell. It smells fresh & clean and it doesn't bother our skin.

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      Arm & Hammer Company Information

      Company Name:
      Arm & Hammer
      Website:
      www.armandhammer.com