We got a washer and a dryer from Appliance Direct and I'm thankful to have them. So far the quality is excellent. It's done all of our washings since we got it about a week ago. And the price was definitely better than anywhere that we've searched prior to going to them. They delivered the appliances a day early for us because they didn't have a truck the next day, and the guy who delivered was really nice. He was from a second-party company but he made sure everything worked before he left and loaded and unloaded everything.
Appliance Direct's people were also really nice, informative and helpful. The sales rep was really forward, and he knew what he was talking about. He was really knowledgeable about the product; he could tell us what we couldn't do with the washer and dryer and what would be more suitable for our needs. He was really pleasant, funny, and just an all-around nice guy that did a really good job. Everybody was excellent and we're super thankful for everybody that helped us out.
We've gotten a microwave, a stove, a refrigerator, a dryer, a washer/dryer in the last two years from Appliance Direct. We had redone our kitchen when we bought a condo and my wife really loved the refrigerator. It was the side-by-side on the top with the freezer in the bottom and an extra drawer for vegetables. She finds that to be really, really cool and excellent. Then we moved out of the condo and bought a house. The house came with a stainless refrigerator, but it was the same kind. So we went back to buy exactly the same what she had before and it's scheduled to be delivered today.
My son who talked us into purchasing from Appliance Direct because he loves Sam's ads. The only drawback with Appliance Direct is that the limited brands that they carry. But luckily, Whirlpool is one of our favorite brands, followed by KitchenAid which are both carried by Sam's. If we want one with the other brands, we go to Lowe's or Home Depot. But Sam's got the best prices and he happens to have the brands that we prefer so it all works out good. We had the same sales rep in our purchases and he was a hell of a good guy. He even talked us into getting the next dryer up from the one we were considering because it had more capacity and was the exact same price for some reasons. He said, "I don't know if this is a mistake or what. But if I were you, I'll take advantage of it." So we did and my wife loves it. We have the purchased products delivered and our experience with the delivery teams is very good so far.
Appliance Direct were the only ones that could deliver the next day. The guy I worked with was terrific. I bought a replacement for our garage fridge which is really important to us and got delivery the next morning. So overall, I'm very impressed. The delivery crew was knowledgeable, cleaned up after themselves and delivered the fridge within the expected time frame. It was an excellent experience.
I've purchased a clothes dryer from Appliance Direct. I called up beforehand, looking for one model and they didn't have any. But we've worked real hard and found this other model that was in similar price. The experience was straight to the point.
I've been going to Appliance Direct for years because of the location. If something breaks down, the store is close by. I have gotten a refrigerator, washer and a dryer there. The store has a section where they sell used stuff so I bought a used washing machine, too. The items have fine quality. The prices are good as well. That's what I look for - the biggest thing I can get for my buck. My kids have gotten items from there too. I will use the company again.
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I learned about Appliance Direct through my friends. They are local and they do the work when they say they're going to do it. I bought microwave ovens and a garbage disposal from them. They're for my rental equipment and for my mother's house. The sales rep was very efficient and straight to the point. I got exactly what I expected for the price I wanted. The delivery team showed up when they said they would. They were also very good about installing the products the way they should be and gave me the opportunity to straighten a few things out before they put them in.
I would recommend Appliance Direct. They have cheaper prices and really nice people. I like everything I bought from them - I've gotten a refrigerator, a microwave, and the last one was a stove. They deliver quickly, too, and the two delivery boys were nice and came when they said they would come. I'm happy with the company. If I need appliances, I'll sure buy from Appliance Direct again.
I got a washer from Appliance Direct and everything was great. Purchasing from them was convenient and quick. I just walked in and the sales rep was super nice and super cool. He was a lot of help and even loaded the washer up for me. I was also happy with the price which was pretty cheap.
Appliance Direct was a new store in the area and they were pretty high on quality and low on cost. I got a stove from them and their sales rep has been really nice. He was willing to work with me and made sure I got the stove the next day. They've set it up properly and they were very helpful.
I talked to a Sears sales associate and she had vouched for Appliance Direct. Also, they are cheaper. I got a dishwasher from them and it's so quiet. The delivery team came and took the old dishwasher out, worked on the new one and got it done quick. It was late but I was able to get it installed the next day after buying it. It’s a good price for the installation too. It’s an outside company, but they’re good to keep.
When my dishwasher went out a long time ago at my other house, one of my neighbors told me to call Appliance Direct. Now, I've gotten two dishwashers and a laundry washer from them. I love the washer. It's awesome. It does its own water level. I like the dishwasher, too, though I'm not thrilled with the door because when I put something in and I have to put the door up and down, it falls out. It's irritating because things won't stay in very long, but the dishwasher does a good job. It gets things clean.
The cost to quality factor is great. Other places that I looked had double the price. We dealt with the manager at the Merritt Island store who was wonderful. He really helped me find everything I needed and even made it cheaper for me to get the dishwasher and the disposal together from what I had picked. Then he guaranteed me same-day delivery and even gave me a $100 rebate.
Back then in my other house, Appliance Direct did a really good job on the dishwasher. They came and installed it right away when they said they would. The delivery guys were really polite then, like this time. The two different guys who delivered, one with the washer and another with the disposal, were both wonderful and could not have been sweeter to my daughter. They both came the day they said they would. They took all the old stuff out and cleaned the whole floor. One even took the extra time to make sure to clean out the pipes for me because he said the disposal was clogged up. He cleaned all underneath the sink. Both of them were beyond great. I would recommend Appliance Direct to anyone.
I like the washer and dryer from Appliance Direct. They're nice and the quality is great. Moreover, they are a little bit cheaper. The sales representative was also real friendly and helpful. The delivery crew did a great job, too.
Appliance Direct has a lot of locations. A couple of months ago, we bought from them a refrigerator then about a couple of weeks ago, dishwashers. I bought the Whirlpool brand and the salesperson was okay. We paid the delivery service and the delivery team was on time.
We had previously bought a dishwasher from Appliance Direct. And recently, we bought a refrigerator, an oven, a microwave, and another dishwasher. We liked their price and the quality of their products is above average. The sales rep was great, too. He worked with us and stayed on top of things. We had our purchases delivered and the delivery team was very efficient. We’d recommend Appliance Direct.
The salesman at Appliance Direct was very professional and we really liked him. He went over all the features of all the different appliances with us. We did shop around but the price he gave us was a very good deal so we’re very pleased with it. We got a refrigerator, a stove, a microwave, and a dishwasher.
I've been an Appliance Direct customer for 20 years. I've gone to three of their stores, from Orlando, Titusville and here in Port Orange where I purchased a full kitchen - refrigerator, microwave, dishwasher and stove. I like the French door refrigerator with the two upper doors and the lower drawer. I've also found their representative to be very nice and helpful. I gave him my price range and he showed me my different options, and we got it done. I scheduled them for home delivery and I was extremely happy with it. The delivery people went above and beyond. Those two guys worked really hard for two hours, bringing all the appliances in, taking the doors off the refrigerator to get it through the door and drilling the hole above the stove to put the microwave with the exhaust vent in. I had a very good experience and I'm enjoying my appliances.
I had bought a washer-dryer twice from Appliance Direct and I had a pretty good experience with them. Their appliances are good. I get the price right and I get the quality with the price at the same time. Everything was good.
When I was new here, my niece said Appliance Direct was where I should go. Now I keep going back because I’m very happy with their service. Their staff was professional and treated me very well. They answered any questions I had, listened to what I wanted and that's what they showed me. The delivery guys have always been very respectful and friendly as well. I've purchased three dryers, a couple of washing machines, and a refrigerator from them. I've been happy with the prices which are very competitive with everyone else. I’m very happy with the items and very pleased with the company.
I like all of the items I got from Appliance Direct, a washer, dryer and stove. Their store is conveniently located and their items have good prices and quality. Their reps are all very friendly, helpful and knowledgeable.
Appliance Direct's store was close to my new house so I was able to just stop in and the purchasing process went quickly. They only had one or two options for the freezer I was looking for. But they were able to confirm that it was available on the date that I wanted it, so we just sent in all the paperwork then. Apparently, the refrigerator that I bought was in high demand so I was concerned when we chose the delivery date. We were moving in a brand new house and I really needed it that day. But I really commend the team. They called me and said that it was out of stock. I thought they were about to let me down but they provided a different model for me on the day that I needed it. And it had an extra icemaker but they did not charge me any extra, so I'm very appreciative of that. The delivery team was great, too. They came early, installed it and left everything tidy.
The price of the dryer that I bought from Appliance Direct compares very well with its quality. And the sales guy who helped me was a very nice man. He was very knowledgeable and fast. I'd recommend them.
We purchased a dishwasher, refrigerator and microwave from Appliance Direct and enjoyed our experience. The sales rep who took care of us in the store was really nice. Although the installation guy didn't quite do the install on the dishwasher correctly. He left a plug in there, so the dishwasher didn't work right. But they had a person fix the dishwasher and he was really nice.
I purchased washer and dryer, refrigerator, microwave, range and dishwasher from Appliance Direct. I like AD for their price but with high quality. They were good value for what we paid for. And, their reps were very nice and knowledgeable. Everything went through very quickly so my experience was really good. The washer and dryer are very easy to use and that’s the best thing. In fact, my husband had to wash clothes for the first time ever, and I was able to tell him what to do just by phone which was really nice.
We bought a washer and dryer from Appliance Direct. The steam function and also the fact that it's top-loading and not front-loading, are my favorite features. We looked at other stores and cost-wise Appliance Direct was a little less expensive. Also, the salesman was super informative, and it's wonderful that he wasn't pushy at all. We had no issues with delivery. We weren’t expecting that it will be done quick.
I walked in at Appliance Direct, liked what I saw, and purchased a washer and dryer. They're basic but they work. I had wonderful interactions with the sales representatives and they were very helpful. They delivered and I had no problems with the delivery crew. Everything was fine and I'll recommend them.
We’ve been going to Appliance Direct for many years. We recently purchased a washer dryer and dishwasher. We were looking at the same washer dryer at Home Depot, Lowe’s and Sears, and the price was much cheaper at Appliance Direct. We love all of its different features. The salesman was also very nice.
Most recently, we bought a fridge from Appliance Direct because of their price and proximity. Their store is right next to my office. The sales rep was very informative and pleasant to work with. Everything's good.
We bought a fridge and a stove from Appliance Direct and put it in our second home. They were closer to me and they could deliver right away. The delivery crew were good as well. It was fine and good, but I haven’t used the products yet.
Every time I need appliance, I always go to Appliance Direct. We recently purchased a washing machine and I picked it up. Everything was fine with the sales rep and our interactions were excellent. Setting it up at home was not difficult at all. Everything's been good and the experience has been excellent.
The refrigerator, washer, and dryer that I bought from Appliance Direct are great products. The price was also the best from any other place we had a look. The sales reps were professional, helpful, informative, and not pushy at all. They found the right product for us. We had them delivered, and it was excellent. The gentleman was in and out. He set up everything for us, and was very professional. I couldn't ask for more. Overall, it's a great experience for me. We'll definitely go back there whenever we need to buy something else. First impression is always the best impression, and we had a great one the first time around.
ConsumerAffairs Research Team
The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.
With 20 years of business experience, Appliance Direct specializes in discount appliances and accessories. Their expansive catalog includes refrigerators, dishwashers, freezers, washers and dryers, ranges, wall ovens and more.
- Deep discounts: Consumers can find appliances marked down up to 50 percent off of the suggested retail price.
- Free installation services: Some appliances come with free installation services when buyers pay for delivery.
- Package deals: Customers can buy a complete suite of kitchen appliances for a discount or furnish the laundry room with a washer and dryer deal.
- Easy rebates: Buyers can go online and print extra copies of a rebated form whenever needed on the Appliance Direct website.
- Financing available: Appliance Direct offers various financing options including either a leasing model with income verification or a Brand Source credit card offer with up to 12 months at 0 percent, based on approval.
- Best for Frugal shopper and big families.
Appliance Direct Company Profile
- Company Name:
- Appliance Direct
- 397 North Babcock Street
- Postal Code:
- United States