
Andersen Windows Reviews
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About Andersen Windows
Andersen Windows manufactures windows and doors in a variety of types, series and materials. Andersen is an ENERGY STAR partner and has warranty options available. You can request quotes and find Andersen Windows dealers through the company’s website.
Visit www.andersenwindows.com- 10- to 20- year warranty on most products
- ENERGY STAR windows sold
- Numerous window and door types
- Does not sell directly to homeowners
- Popular options can be pricey
Andersen Windows Reviews
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Reviewed Sept. 16, 2025
I purchased my home, which is an older home built in 1929, last May, and I had attic windows that had been boarded up with plywood. There were no existing windows there, only openings, so it was on my priority list to have some windows installed. I went to a small home show and got some names of window replacement people. One of them was Renewal by Andersen, and there was another company that came out, but they were a no go.
From the beginning, the other company was not comfortable with building a window with no existing window there, so that went by the wayside. Renewal was next, and when I explained to them what had happened with the other company, they said, “I really think we need to connect you with Andersen Windows directly. Not Renewal.” I said. “Okay. Who can you help me out with?” They referred me to a contractor out of Willoughby, Lakeview Builders.
The Andersen people were so helpful and so simple when they called me and their price was less expensive than the other quote I had gotten. Lakeview Builders came down and measured. They are one of the preferred contractors or they know Andersen Windows well enough, like Andersen will sell to them for installation. I purchased the windows through them, and they did the installation which was just completed in mid august. I love my windows.
Reviewed Sept. 16, 2025
Somebody mentioned Andersen Windows to me and my experience with their services was quite good overall.
Reviewed Sept. 16, 2025
Andersen Windows offered the window I wanted, a bay window with five parts, and the service was good. The customer service was also good, and I'm happy with the product.
Reviewed Sept. 16, 2025
Andersen Windows was a recommendation from a cousin who was with them previously and I was very happy with the way everything went. Their team was in and out, cleaned up everything and did an excellent job. There is some difference in one room that used to get very warm from the sun’s rays and bake your skin off. It seems like it's a lot cooler in there. So, they're very well doing their job.
Reviewed Sept. 7, 2025
I have had nothing but trouble with Andersen windows. The double hungs leak air, snow & rain. Three of mine, to date, have buckled exterior sills allowing water to seep in! I’m slowly trashing these & replacing with Weathergard. Andersen used to be high quality, but no longer.
Hello Cindy, thank you for sharing your experience. We're very sorry to hear you are dissatisfied with your product. Andersen is dedicated to addressing manufacturing concerns under our Limited Warranty. Please reach out to our Customer Service team while near your units for assistance. We can be reached at 888-888-7020, Monday through Friday from 7 AM to 5 PM CST.

Reviewed Aug. 30, 2025
Problem after problem, I don’t think they have a quality control department. The grills on casement window making noise and move inside windows. Handle falling off another. Another window comes out of track, when you try and tilt in. Another one makes noise when opening and closing. Have done at least 5 video chats. Manager was supposed to call back it 1-2 days after I talked to him. Here it is 4 weeks later still no call back. Very poor quality control and customer support.
Andersen is dedicated to addressing manufacturing concerns under our Limited Warranty, please give us a call at 888-888-7020 and we would be happy to further assist.
Reviewed Aug. 29, 2025
We thought we were getting a better product than the big box stores but that is not true. Very disappointed in Andersen and will not be purchasing again. Just save your money and go to Lowe's or Home Depot.
Andersen is dedicated to addressing product concerns from the manufacturing process. Please give a call to our 888-888-7020 number between 7 AM and 5 PM CST and an agent will gather product details from you to try and address your concerns
Reviewed Aug. 28, 2025
We just had seven Andersen windows installed. We already had them so we stayed with the same brand. They were supposed to have been done a year ago, but whoever made them messed up. They weren't right so they were sent back. It took quite a long time for it to get done. As for the install, the date kept changing but it went okay. The quality of the window is fine.
Reviewed Aug. 28, 2025
We were doing a remodel. I knew windows had to be part of it. I was suggesting a different brand. The builder said,, "I wouldn't recommend that brand. I'd go with Andersen. That's what we normally install.” He gave us some reasons why we should select these Andersen Windows.
I explained to him, "Well, our house is 25 years old. It had Andersen Windows originally installed. And now they're falling apart, literally rotting." Why should I go back to a product that's rotting and falling apart after 25 years? He explained that the windows that were originally installed were just the builder-grade windows, and that we'd be doing a one step up. They have a much longer warranty. He convinced me that they would last for the length we'd own the house. And I said okay
They have been installed. The install went well. I didn't have any problems with that. They were molded nicely at the factory. They're good windows. We have dual hung windows and I had to take them out so that drywall could be hoisted through the second-floor bedroom .It was easy to do. It seems there was less error prone and prone to breakage than the previous windows were. So, tThey're good quality.
Reviewed Aug. 27, 2025
ANDERSEN is overwhelming the media with their propaganda - WE COULDN'T WAIT TO GET RID of 2 ANDERSEN WINDOWS, replaced with PARADIGM that were actually cheaper. Don't let the propaganda prevent you from researching! WE would never buy ANDERSEN ever again & they fail to honor their warranty! ANDERSEN found lots of excuses to avoid replacing their FAILED WINDOWS in a friend's house. Is that a company you want to do business with?
Andersen is dedicated to addressing product concerns from the manufacturing process. Please give a call to our 888-888-7020 number between 7 AM and 5 PM CST and an agent will gather product details from you to try and address your concerns.
Reviewed Aug. 23, 2025
I have an Andersen storm door. The latch frame failed after a year and a half. The warranty for the frame is 1 year. Andersen apparently knows it sells an inferior product and protects its profits by limiting the warranty. There is a name for this business model. It is called money ** (I imagine you can fill in the x's). Avoid this vendor!!!! I have to pay for a new latch frame - cost $53.16.
We appreciate you taking the time to share your experience with us, and we're sorry to hear about your storm door issue. It's unfortunate that this occurred shortly after your products warranty expired. We strive to provide high-quality products and are disappointed this was not your experience. We will have one of our agents reach out to you to discuss your experience.
Reviewed Aug. 8, 2025
We had Andersen Windows before and it was time for an upgrade. I thought that if the windows lasted 40 years, then the next ones will probably be similar. So we went and bought new Andersen windows. We bought a variety of different ones. The time frame was long but it worked out because the project was very long. This was about four months. The quality was very good. We had one issue. There was one sliding door that was not perfectly aligned. Because we did it with an authorized contractor, Andersen owned up to it and they reordered the door. It was very expensive, over $10,000. They replaced it at no cost in a timely manner. I'm happy with my choice.
Reviewed Aug. 7, 2025
I purchased some Andersen Windows and someone else installed them. At the moment, it looks good, the material, and everything is good.
Reviewed Aug. 7, 2025
Andersen Windows sent me to Avana because they use Avana at the location I'm in. The lady that came from Avana to show me the Andersen Windows was very good and nice . She explained everything well.
The turnaround time was about eight weeks. There was one window that was wrong that they put in. So, I'm waiting probably another eight weeks for that window to get replaced. It's in the bathroom. And it's supposed to be an obscure coating window in the bathroom. And it was just a clear window that was put in. She apologized and said it was the factory that did it wrong. She had it correctly on her papers just like I had mine. And she said that they’'ll get it ordered for me. So, I'm waiting. I'm sure I'll hear from them when it comes in.
The price was more than what I wanted to spend. But I understand you gotta pay for quality. I would highly recommend them to anyone. They have gone above and beyond. Whenever I've called, I either get Natalie who responds or I get Wendy who owns the Avana. Then she'll call me back and take care of things. So, they've been great. I love the quality and the look of the windows.
Reviewed Aug. 7, 2025
I had Andersen years ago in my house in Queens so I called them this time. The window looks good and the qualty is very good.
Reviewed Aug. 7, 2025
When we first took a look at the sliding door, it was probably around the February time frame. We ordered the door and gave them a down payment. It took a couple months before we finally got it. But the contractor was busy too. They finally got the door and they came out and did the install.
At first, the installation went well until they found out that the door was damaged on top. They finished doing the whole thing and they said they were going to reorder it. I didn't hear anything back for about a week. I reached out and he said it should be here at the end of August. So, right now we're just waiting. He said that because they were the installer and only get paid once to do it, and since it's a warranty problem, somebody else would come out and do it. We didn’t want that. They did a really good job and they're very clean and very thorough.
It looks like it's a really nice product. From what we can see, as far as the warranty and everything else on the product itself, it's just as good as anybody else's. So, I would recommend it.
Reviewed Aug. 7, 2025
Our current windows in the house are Andersen windows. We ordered a window from the 100 series as a replacement. It took two months. The quality so far is good.
Reviewed Aug. 7, 2025
I had an Andersen door put in by a company and everything went well. They did it all in one day. We're very happy with it.
Reviewed Aug. 7, 2025
We had Andersen windows in our last home, and we had those installed in 2020 in our last home, then we moved into this home in 2023. So, when we were looking to replace the windows in this home, we reached out to Andersen to find an Andersen authorized contractor.
We were really happy with our experience, and the windows are great quality. They were reasonably priced compared to some others. There was a great selection within different price ranges. We ended up getting the E series
But we finished half of our house with Renewal by Andersen and those are definitely on the pricier side, so we were looking to save a little bit of money, and so we got the E series. They matched the Terratone color for us. So far they've been really great and they match really well even though they're not exactly the same windows. They're both Andersen, but one of them is wood and the Renewal by Andersen is a composite.
It took them 5 days for all of our windows, including taking out the old windows and installing the new ones and doing all of the outside work to make sure that the edging was on there and everything was sealed properly. There were three people working. Our windows are kind of wonky in that it's a really old house, so they did the best that they could considering we have a 100-year-old house where things have settled and there's not exactly 90-degree angles on all of the windows. They look great.
Reviewed July 23, 2025
We already had Andersen windows, so we got them again. They're perfect. Service was prompt. They did everything they were supposed to do. They did a great job.
Installation was great. They were on time, so it was wonderful.
Reviewed July 23, 2025
In my opinion you can not go wrong with by using Andersen. The process is flawless. Everyone I worked with was professional and courteous. My windows are beautiful!! I can't wait for fall to get here so I can open them up.
Reviewed July 22, 2025
Love the option of the dual slider window. BUT, if you are concerned with security when windows are open to get that cool breeze in the night, the left outside window CAN NOT be secured with a window lock while it is opened. I purchased locks with an allen wrench set screw but the wide track is not compatible, pops right off when window slams against it.
Another complaint is that the salesman could have warned me of this. When I called the tech dept, I was told no one has ever brought this to their attention. Also, being so excited about the dual sliders, I didn't think if I really needed for all my windows, like small kitchen window. Salesman should be helpful in my decision making, not just about the $$ bottom line. I called once again about the possibility of an exchange of my front window, to a single slider due to security, but basically was a "You got to be kidding" response. These windows are approx $3500 each.
Reviewed July 17, 2025
We built our home in 2016. And the windows in it just failed, so we replaced all the windows in it. We went with Andersen and so far, I’m very satisfied.
Reviewed July 16, 2025
I purchased two sliding doors, two French doors, and two casement windows from Andersen. The whole process took eight weeks. The installation went smoothly too. So far, I’m very happy with the quality of the products. They are very well-made, very solid. They also seem to really muffle the outside noise which is important to me.
Reviewed July 15, 2025
I've had Andersen Windows in my home for many years and they're great quality. I replaced one living room window as part of a larger home renovation, and the contractor used Andersen again and installation went very smoothly. I was very satisfied with the installer and the product.
Reviewed July 15, 2025
We've had Andersen's doors before and the quality was great. We really liked them, which is why we put them in this house. The install went flawlessly, and the guy went above and beyond. The doors that he put in are great as well. Everything was excellent. I would definitely recommend Andersen Windows.

Reviewed July 15, 2025
We had a terrible experience with Andersen Windows. We had 3 windows to replace and a VERY expensive price. On the first install only one window was correct, the other 2 were wrong. On the second install the window was wrong again. Third time they only brought one window and the fourth was the final window. However on the last window it was not my other windows which I was assured it would look just like the rest of the windows on my house. What makes it worse is this window is in the front of my house. I call and sent pictures numerous times and they keep saying it’s not my department and now no one is acknowledging this problem. I gave them a one star because their installers were very good.
Reviewed July 5, 2025
I was happy with the person who installed my window. The only thing I'm a little disappointed with is that I can't put a blind inside the frame versus outside the frame. Other than that, it's fine.
Reviewed July 4, 2025
I needed a balcony door. I specifically was looking for an Andersen door. So I went to the Andersen website and found an Andersen installer. I can't say enough wonderful things about the installer. They were wonderful. It's also a beautiful door. Unfortunately, I had ordered a screen to go with it, and the screen that they sent really did not work. So we didn't install the screen. Andersen should have told us that the screen wouldn't really work. It was a retractable screen. But it's fine.
However, about a week after the installation, a piece of the wood on the door cracked off. I don't know how it happened. Maybe someone shut the door too hard, but I was a little bit surprised because an Andersen door should be able to withstand someone shutting it hard. I called Andersen and they said it wouldn't be covered under the warranty, so the installer is supposed to come back and put some wood filler and repaint it, but we haven't been able to do that yet. But overall, it's been a great expreience, notwithstanding the problem.
Reviewed July 4, 2025
We put in Andersen Windows a few years ago. But we did not do our back door because we had just replaced it with a different brand. And we have a really big dog. And he was swinging himself against it and broke it. We had French doors and we had to take out the French doors and we put in sliding, because the dog was breaking them. I love it. I also love the fact that it has the little toe lock that you just hit with your foot. I like that it's also made specifically for remodeling.
Reviewed July 4, 2025
I liked that they gave me discounts and the vendor that they called, happened to live right down the street from me. It was very convenient. Plus, when you know somebody, that's half the battle. You know they're gonna show up and you know they can't leave you hanging. The windows are great and beautiful. However, I asked the installers, “How come these windows don't pull in so you can wash them on both sides like the other ones did? I liked that.” They said the latch is different But now I like them. They're working well.
Reviewed July 3, 2025
We got Andersen windows. The first one was about 11 windows and I did seven in the last year. Everything went okay with the installation of our Andersen windows. However, it's a bit expensive for what it is. But I like the heat insulation that the windows provide.
Reviewed July 3, 2025
The Andersen product, so far, is good. I wasn't too happy with the price, though. I was told by the person that put it in that they submitted my warranty. But then I got an email asking for additional information for my warranty. Now I’m assume all my information is in and my windows are warrantied.
Reviewed July 3, 2025
I wanted black windows and my husband drove around to several places asking for black vinyl windows and nowhere had any. We can only get white. But he found the place that said they had black windows, showed him one, and we got those and had them installed. But they turned out to be white windows painted black. Issues soon arose as spots appeared, which weren't stickers as initially thought, exposing the paint. The company refused to reimburse us for the windows since they misrepresented them as black vinyl. Then, we were just looking around and finally ended up on Home Depot and that's where they showed us the black windows and we love them.
Reviewed July 3, 2025
We had our old Andersen windows replaced. I like the new windows installed. Their customer service has been good as well. If I had any questions, they answered them.
Reviewed June 30, 2025
I was fine with the quality of Andersen Windows. They're behind plantation shutters, so I haven't utilized them other than them just being there.
Reviewed June 30, 2025
I did my replacement this year with Andersen Windows and I liked it. I purchased seven triple glass windows. They were insulated from noise, heat, and cold. The installation experience was okay. The installer just had to wait a couple of weeks before they arrived, but he replaced them in three days.
Reviewed June 30, 2025
Andersen Windows had two doors installed. They're good except they're very stiff and hard to pull open. I've asked them to come back and adjust them.
Reviewed June 29, 2025
I told Andersen Windows we needed a window replaced. The contractor came out and saw that the previous window didn't open. We said we needed a window that went up and down and the contractor showed us their window options. We're happy with the window we chose and we will also go through them to get a new front door in the future.
Reviewed June 29, 2025
I went with Andersen Windows because they are well known as being one of the very best. We had to replace our windows because we are on the top of a hill, and wind had battered them. So, one part had rotted in the middle of one of the windows. They are wood on the inside and metal on the outside, and they had to match our siding. So, that’s why I picked them. They looked good with what we already had.
Quality seems excellent. But our son that used to sleep upstairs always would say our other windows were not good. He’s coming next week and he will probably be a good judge and say, “Oh, these are so much better.” A friend was thinking about windows, and I have recommended them.
Reviewed June 28, 2025
We got three different windows from Andersen. They were a big picture window, a bay window, and a double-sided pane window. We ordered them in January, but the install was done in May. After installation, we can tell the windows are beautiful. Hopefully, they're going to save us money on our heating bill.
Reviewed June 28, 2025
I had to replace the window that was damaged, and the company that I hired worked primarily with Andersen and they always say good things about them. Even the sales people say they are very easy to work with. I got from them a casement window, and the installation in January went without a hitch. The quality is great, and I’m hoping that it lasts as long as we are in this house.
Reviewed June 28, 2025
I had a wonderful experience with Andersen Windows. I love the man who made the presentation. We purchased the windows, the install came perfect, and I’m very happy.
Reviewed June 27, 2025
I liked the style of the window that Andersen had for my big window and the price was reasonable, so I chose it. I had to wait six weeks because the weather got in the way, but it wasn’t a problem. Sun Home Improvement was the company that installed it, and it was perfect. The guy in charge had been doing it for many years. He answered all my questions, if I had seen something I didn't like or didn't understand, he explained it to me. I've had no problems since it went in. I have Marvin in other parts of the house and between their window and the window got from Andersen, I would recommend this particular line that Andersen has. I love it.
Reviewed June 27, 2025
I was replacing windows, and the existing windows were Andersen's. After getting quotes from Andersen and Pella, Andersen was less money than Pella, and it was the better product, so I got what I paid for and I’m comfortable with that. The presentation was excellent. He knew the product, did preliminary measurements, showed me what I was gonna get, and that's what I got. The installers were quick to get the old windows out and install the new ones. Everything went well until they pulled out the aluminum trim that goes around the edge and found out that we didn't have the correct color. So, there was a three-week delay in finishing the project, but I had new windows in the meantime, and they came back to straighten it out. I did have a little issue with some caulking the installers did, but it has nothing to do with Andersen and we’re still working on that. Other than that, it was fairly painless. We were working through the weather, but it was a pleasant experience.
Reviewed June 26, 2025
We had Neathawk before, but they have always been Andersen Windows. Do It All did the ordering to replace the Andersen Windows that we had previously, and they also did the installation. The new windows are doing fine and all of them have been good. We have been pleased.
Reviewed June 26, 2025
We bought a house with custom-designed Andersen windows. They're Palladian windows with the round tops. After 20 years, the window seals had gone because of age. With that, we had condensation between the panes. I decided to replace them with an exact match, the same Andersen windows.
The Andersen-certified company told me that the installation would take two days. The installation would be one day and putting the final seal and the caulking would be another day. It worked out exactly like that. It was a difficult installation because of the way the house is built. They had to put up a scaffolding because the windows are on the second floor and the room has a 20-foot ceiling.
We have about 40 Andersen windows in the house, and they’re all wonderful and work well. Andersen makes an excellent product. The company did a beautiful job, and the windows look fine so far. If there’s ever any other window that need replacement or anything like that, I would be calling them.
Reviewed June 26, 2025
We love the doors that we got from Andersen. The sales visit was very good. Andersen had to build the doors, and that took around two or three months. We used to have little old doors and panes. There weren’t any windows in our bedroom, so we had the screen door that lets air in. Now we can see our big beautiful pond. I’d definitely recommend them because we are very satisfied.
Reviewed June 26, 2025
I see Andersen on TV all the time, with that person who sells and installs them. We had a window that cracked, and we had some other windows placed before we did Andersen Windows. There have been no problems with them and no leaks. It reduced the heat a lot, and it is a lot more visible through that glass than the previous glass we had.
Reviewed June 19, 2025
I got a trainee, who hopefully was fired after making my windows. Sashes warped; chunks missing; frames 1/2” off, etc. Warranty requires you pay for labor; new sash cracked; horrible experience. These were from a local authorized lumber company. They’d never seen anything so bad. And after half a dozen calls/case numbers, it’s still impossible for them to find records of what’s been done before. Check out their ‘tech’s before you agree to have them come out. I should’ve gone with Crestline like I had on the house I built 25 years ago. Much better quality.
Andersen is dedicated to addressing manufacturing concerns under our Limited Warranty, please give us a call at 1-800-274-4350 and we would be happy to further assist.

Reviewed June 19, 2025
I wanted to get the best sliding glass door, Salesman measured wrong, 2 1/2 monthes to get it and it didn't fit. Had to be remade and finally got the door in but not the hardware. Got the hardware the next day. This was not an easy process or experience and I will not use them again.. Over 13,000 dollars for this sliding glass door and this was the least expensive. 4 month process.

Reviewed June 3, 2025
Warning: Do Not Purchase Andersen Doors. The doors we received were significantly different from what was advertised on Andersen’s website. When placing the order, the sill appeared to be a very dark gray—almost black—matching the black door. However, what we actually received was a much lighter, cheap-looking gray sill that does not match at all. Despite spending over $37,000, Andersen has refused to acknowledge the discrepancy or take responsibility for the issue, they offered no real support regarding the defective components. We’ve attached a photo from their website alongside an image of what we received—please take a look and judge the difference for yourself. It's substantial. Buyer beware.
Thank you for your feedback. We are sorry we did not meet your expectations regarding the sill color on your 100 Series gliding patio door, and we understand how frustrating it can be when expectations don't align with the final product.
We want to clarify that the 100 Series gliding patio door sill is only offered with one sill option, which is a neutral grey color. While online images are intended to be as accurate as possible, actual product apperanace may vary due to lighting, screen settings, and the contrast between door finishes. For reference, the sill color can be found on our website under the 100 Series product guides, where a photo shows the neutral gray paired next to a darker panel finish.
We appreciate you sharing your concerns. While we regret that the sill did not meet your expectations, we can confirm that the product received is within the current design specifications for the 100 Series product line.
Reviewed May 29, 2025
We purchased a home with Andersen windows and doors last August. I wanted to learn about warranty details because one of the doors leaks when it rains. They quoted me $700 to come out and “tune up” the doors which were installed within the last four years. Of course, a few months later, one of the door handles just completely came off. You would expect that with such a “superior” product, you would also get high-end support. If something breaks, you have to help them identify the piece over the phone. Apparently they don’t just have a service where a technician can come out and assist you. You would think that if companies that provide dining tables are willing to do that, companies that provide products that are imperative to your home’s safety and function could also include such a service.
Safe to say, we have called them three times and every time they have sent us the wrong parts to fix our door. I have Google image searched the part, and because they are so close to the chest about their products, you cannot just locate and purchase a replacement. But I argue you also shouldn’t have to - especially when your door is under warranty. Things happen, parts break - but Andersen seems to rely too heavily on things not going wrong. And when things do, they really drop the ball. There’s no problem with believing that your company provides a high quality product and standing by it - but you can’t call yourself a high quality company without accounting for the moments that your product fails.
Thank you for reaching out, we are sorry to hear about your concerns. We will have an agent reach out to further address.
Reviewed May 26, 2025
Had to buy a new construction window as the last one failed from build. Had the new one less than a year and the upper guide arm popped off from the pivot bolt. I cannot fix it. Now I have to pay someone to fix a window that was almost 5k. I went with the more expensive window thinking that would be better made and better quality. These windows last 10-15 years at most the vinyl on the window is cracking and shrinking on almost all of them. These are 12 year old windows.

Reviewed April 18, 2025
We we have had nothing with problems with Andersen since we started with them and got a French door for $12,000. This entire experience has been horrible and I Rude the day that we ever got involved in them. My wife decided she wanted to get four windows for the front of our house thinking how bad could they get be? Well they can be pretty bad and they are pretty bad. They don't stay up. One of them leaks water and this is after only 30 days or 60 days tops. I think these people are just bad actors and need to have some type of judicial punishment for their many ills.
It is almost impossible to get anybody to come to fix doors or Windows who knows what they're doing. It took us almost 3 years for our back door to get fitted properly and that was by a different contractor who just happened to be at our house doing something else. If I had my way I would sue them left right and in between but they're really not worth my time or effort. I'd rather take the hit. Put as many reviews as I can here and on the internet and hope that people see them and don't buy from Andersen. These are my true feelings and what more can I say.
Jerry, we are very sorry to hear you are dissatisfied with your French Door. Andersen is dedicated to addressing manufacturing concerns under our Limited Warranty. Please give a call in to our Customer Support line while near your unit and an agent will gladly assist. We can be reached Monday through Friday, 7 AM to 5 PM CST at 888-888-7020.
Reviewed April 3, 2025
This co loves sending me junk emails roughly 10 a day to harass me to buy windows. Do yourself a favor and buy your windows elsewhere.. I delete them, block them, etc but they continue.. These emails come from all different sources.
Alex, we are sorry to hear you are receiving several emails. We are having an agent reach out to you to gather additional details so that we can work to resolve this for you. If you are available, please give a call in to 888-888-7020 and an agent will assist.
Reviewed April 1, 2025
I like the Windows but the gaskets around the sliding doors and windows gets black mold and you can't clean it. The window hardware has discolored and pitted on some windows. Was told the brass won't turn but it is covered for free replacement. Now I find I will have to pay over $1500.00 to replace this hardware!!
Thank you for taking your time to post a review of your experience. We are sorry to hear you are dissatisfied with your experience with our call center. We are glad to assist with quoting replacement parts and pieces that are not covered under the Limited Warranty. Please reach out to our call center to further discuss, we are available at 888-888-7020. Thank you!
Reviewed April 1, 2025
We’ve been buying windows from these guys for 30 years. Only a few have leaked. I have gotten no response from them. It has been over a month. You are on your own if your window leaks. Andersen will not help you or get back to you, horrible company. Lifetime warranty maybe they mean it takes a lifetime for them to get back to you about your issue.
We sincerely appreciate your feedback and are disappointed to learn about your recent experience. Your relationship with Andersen is important to us, and we are committed to addressing and resolving all concerns reflected by our valued customers. We're very sorry for the delay you're facing with your service. Please continue to work with your service technician as we work to resolve your concerns.
Reviewed April 1, 2025
I went to a local company and they chose Andersen Windows. I purchased a few windows and replacement took around three hours. Andersen Windows is a good window. They’re higher than average and they look great.
Reviewed March 22, 2025
We didn't work directly with Andersen, our contractor did. But the windows are really good. Our only complaint is the handle for the sliding door is a little cheap and we’re afraid it's gonna break. But we’re happy with the windows.
Reviewed March 22, 2025
I got doors from Andersen, they’re good quality and they're just fine. I have no complaints about the doors and the company itself.
Reviewed March 22, 2025
I used our own contractor, they found Andersen Windows, and we got a good deal on them. I had to file a claim ‘cause we gotta replace the top glass in the door, but other than that, it’s good.
Reviewed March 15, 2025
We replaced all the windows in our house, including the sliding glass doors and patio doors through Andersen Windows. We spent several hundred thousand dollars on them.
The contractors were very good. We also had to replace the roof, siding, and other parts of the house, so nothing was ever set in stone. Andersen forgot to build one of the windows, which caused a delay, and they also sent the wrong screens, so we had to wait on that.
I love the quality of the windows and sliding doors, but since I live in Iowa and it’s been winter, I haven’t been able to open any of them.
Reviewed March 14, 2025
I had double pane windows installed by Andersen for the bedrooms upstairs. They’re supposed to be good and I could afford them. They’re fine as far as I know.
I chose Andersen because their installers have been with them for 17 years. The contractor I worked with was very, very nice. The installation was completed within the timeline.
Reviewed March 13, 2025
We purchased casement windows and two fixed windows. They were more expensive than another quote we received that wasn’t Andersen Windows, but I was okay with that. I love them, though I haven’t had much chance to open them yet because it’s been so cold. So far, so good. I really like the windows.
I haven’t had much direct contact with Andersen itself, but the contractor was wonderful. They were very attentive and helped me through every step of the process since I live in a condo.
Reviewed March 1, 2025
We built our home with Andersen Windows. Two issues: 1. a sliding glass door leaks at the bottom of the glass pane, creating rot and disfunction. Andersen would do NOTHING about it. 2. Many windows' opening cranks do not work any longer...seems to be worn out gears/chains. I would shop elsewhere...this brand is overhyped.
Andersen is dedicated to addressing product concerns covered by our Limited Warranty. Please reach out to our customer support team at 888-888-7020 for further assistance.
Reviewed Feb. 27, 2025
I’ve watched several window companies on TV, and I liked what I saw with Andersen. I looked for a local installer in Shreveport, Louisiana, and that’s what we went with. We had an almost six-foot-square exterior window with a lot of different panes, and I wanted a solid glass window. They checked with Andersen, got it made for us, installed it, and we’re grateful. We really like the way it looks. I got a picture window, about six feet square, it’s large. The window itself cost around $1,500 to have made, and they charged $500 for the installation.
The contractor who came did a very good job. I told him we wanted Andersen windows, and he clearly explained how they were made and installed. We felt satisfied with his explanation, so we decided to start the process.
During installation, they did a good job, and one thing they did that caused an issue was with our security system. It’s an older system, and we’d been considering upgrading, but had decided to keep it for now. They cut all the wiring, which meant it would have been quite expensive to get it reinstalled properly. We ended up going with a different security system, ADT, and it’s worked out well. It did cost us some money to buy the equipment rather than rent it, but it worked well.
Reviewed Feb. 27, 2025
I looked at several bids, and Andersen seemed to offer the best balance of price and value. They weren’t the cheapest, nor the most expensive, but for what I get, it was the perfect choice.
I have a Four Season room, I had them install windows on two walls. On one of those walls, instead of regular windows, we installed a door that looks like a patio door. It doesn’t go all the way to the floor, it’s essentially a full-height window from floor to ceiling on both walls.
They were very conservative and said they would do their best. The work was completed about a week and a half later than they initially estimated, but that was due to a lot of people ordering before winter. I understood the delay, and it wasn’t a problem for me.
The contractors were great and the quality of the windows was wonderful, like night and day. I can’t believe the difference. It’s a Four Season room, and although there’s a little heat in there, not much. After the new windows went in, I could almost go in with no heat at all, that’s how well insulated they are.
My experience with Andersen was very positive. They were professional, courteous, and added a lot of value. All the workers cleaned up beautifully, gave us helpful suggestions, and even washed the windows for me. I couldn’t ask for more.
The sales and marketing team was very low-key, which was good. They weren’t pushy, were confident about their product as they should be, and presented it as value-added, and I appreciate that.
Reviewed Feb. 26, 2025
I had Andersen Windows products in the house, and I needed to replace them. They were a prominent feature, and I wanted something as similar to them as possible. They're a pair of French doors and two fixed pane windows in the front of the house, plus some windows above the doors. I had to replace the windows because the external cladding had delaminated and water was leaking through the wooden inner surface of the Series 400 doors. I ended up having a black mold problem that needed to be remediated. I wasn’t really that happy because they deteriorated more quickly than they should have.
I also needed to replace a sliding screen door that was part of the door assembly. We had some difficulty identifying the matching product but got as close as we could. When we received it, it turned out different than what I was trying to replace. But we were able to modify the parts that we were sent and use them anyway because my contractor was creative.
They’re exceedingly expensive windows. I was a little stuck because I needed something that looked very similar, so I went with Andersen again. They should have been replaced under warranty. But the warranty period was just a little bit short of the time that it took for the door to decompose. There was no way of requesting that in the supply chain. When I did order the parts that were closest to the ones I needed to replace, it took a couple of months to receive them. The contractor I’m working with has been very responsive and good. He knows that I’m not under any time pressure, so it has taken a very, very long time to get it done.
Reviewed Feb. 23, 2025
Andersen Windows were expensive but they were good.
Reviewed Feb. 17, 2025
We built a new home in February 2024 in which the builder installed Andersen 100 series windows. From the first day we moved in, we experienced extreme temperature variations between rooms. With outside temperatures below 25, some rooms were 60 degrees. In summer with outside temperatures over 90, some rooms were 80 degrees. The thermostat remains set at 70 degrees. After thorough investigation with an infrared temperature gun and thermometers, the windows turned out to be the source of the problem. We contacted the builder, and they found no issues with installation and told us they have installed these windows in other houses with no prior complaints.
After numerous calls to Andersen Customer Service, my case was escalated to a supervisor who reluctantly agreed to send a representative out to inspect the windows. He only performed a visual inspection of the inside and outside of the windows and said he found no problem. No tests were done to see if the windows met manufacturing specifications. The representative also stated that was the best I could expect out of Andersen 100 series windows.
These windows are manufactured with Low-E glass and are Argon gas filled and are Energy Star Certified. Is this normal performance for an Andersen 100-series window or are my windows defective? Does Andersen really market and sell windows that are this low a quality for new construction home? There’s an undeniable problem, but Andersen is not willing to acknowledge the possibility of the windows being at fault. To make matters worse, they refuse to work with customers to reach a resolution to the problem. We are left with one option: replace all the windows in a 9-month-old house. You can be sure the replacement windows will not be Andersen.
Thank you for sending us this information. An Andersen Representative has been in touch with the customer.
Reviewed Feb. 15, 2025
Andersen Windows was recommended by my contractor for window replacement work. We purchased about eight windows, and they’ve already been installed. The installation took about three to five days, and they did fine. I wasn’t present during the installation, but the windows themselves are of good quality. We like the color black we went with. The only thing I noticed is how they’re fastened together. Sometimes the screw heads show. The screws are painted black, but it’s just a little detail I noticed. Other than that, I like the windows.
Reviewed Feb. 14, 2025
We put in three egress windows, one walk-through door, and a double walk-through door. It was around the holidays, so it took a few days. It was fine. They did a good job. They were very particular about their work. I was impressed.
Reviewed Feb. 14, 2025
I work for a builder that uses Andersen Windows, and we’ve had pretty good success with them overall. In fact, before we moved to our present location, we had many Andersen products in our previous home. We had about eight double-hung windows on a porch and an eight-foot slider that was in wonderful shape. We even had all the windows in a 200-year-old home replaced with Andersen replacement windows. That was actually our first experience with them.
When we moved to a different spot in New York State and put an addition on, we went with Andersen again because we were so happy with them in our previous house. For that addition, we bought six small, square awning windows, a couple of rectangular casement windows, and three French patio doors. We’re happy with Andersen Windows, and the quality is good, though we have nothing to compare it to since we’ve only ever used them.
There are just a couple of minor design issues, like how the screen door handle kind of hits the handle of the slider we put in for the addition. Also, when the temperature got down to minus 15 degrees, we actually had some ice buildup between the glass and the wood on the patio slider.
The last time we ordered was for some work on an apartment over our garage. We went with two more of those square awning windows and another eight-foot slider. The ones I installed on our other house were all perfect. Really, the only problem we ever had was with the installation of the French patio doors. We weren't happy with those, but I don’t know if it was the door itself or just subpar installation. It wasn't Andersen Windows' company that installed it, it was a private contractor who said he knew what he was doing, but he really didn’t. I guess I can’t blame Andersen, and we actually had someone that Andersen recommended come over to fix them.
Reviewed Feb. 14, 2025
I've had Andersen windows over the years in other homes, and they're good quality windows. Other than I like the looks, they clean well, they operate good, and they've held up.
Reviewed Feb. 13, 2025
I have Andersen Windows in my house and I recently purchased a single fixed pane window from them. It took me a long time to get it but it’s of very good quality. The first order took two months, but they got damaged, and the replacement took another two months. It was four months waiting time for the window.
Reviewed Feb. 13, 2025
I live in an association, and it was done through the board of the association. The board doesn't allow other contractors here other than what is approved by the board, and Andersen was selected by the board for uniformity and consistency throughout the whole complex. Once the windows were ordered, it was quick. Within a week or two of the delivery, they were installed. It’s great windows, much better than I had there before.
Reviewed Feb. 13, 2025
I purchased the 400 Series bay window. The work was completed in two days. I’m not sure why windows are so expensive, but the Andersen window is a good value for the money. It also adds value to the property, and the benefits outweigh the cost. The warranty could be a little better, but it’s reasonable. Andersen stands behind their products.
Reviewed Feb. 13, 2025
We got a slider door from Andersen Windows, and it was excellent. The installers were professionals. It was expensive, but the quality of the door was fine.
Reviewed Feb. 5, 2025
I purchased 12 A line windows. They freeze on the inside and leak air. I have one window that freezes on the bottom of the window on the wood sash. They have leaked to the point it’s damaging the finish. I contacted Andersen. They said it’s normal. That means the windows doing its job. Don’t buy their windows.
Thank you.
Reviewed Feb. 3, 2025
I’ve always heard about Andersen Windows being very high-quality windows, so I went with them when the time came to replace my windows. The salesman was a really great guy from Preston Windows, and the people with him were also great. The salesman was a large part of how pleasant our experience went.
We purchased six double-hung sash windows with decorative grill in wood. Initially, Andersen did not send the grills with the windows, so we had to wait for that. It was not the salesman’s fault. He did not know why that happened since he had put the order in. He had to reorder them. But when it came, installation was done well. The quality of the work was good, and we’re happy. The openings were prepared by my contractor, and they put the windows in. It all went very well. The windows are wonderful, and I like them.
Reviewed Feb. 3, 2025
I only got one Andersen window for a job with 13 windows. Matthews Brothers doesn’t have a slider with a wooden interior, so that’s why I bought an Andersen for the slider. The installation went fine, and it’s a good window.
Reviewed Feb. 1, 2025
I've known about Andersen for years. We were looking to replace a patio door and I talked to Renewal by Andersen and a local contractor who's a certified Andersen dealer. He offered several different products, but Andersen seemed like the best fit. One side is fixed on the patio door and the other side opens in a French door configuration, and it’s got a sliding screen on the outside. We liked the looks of it, the price was right, so that's what we went with. It took six, seven weeks to get it. The local installer with the Andersen dealer was very professional. They came and took the old door out, and put the new door in. It took them most of the day to do that, but they did a great job. It looks beautiful. Everything appears to be the highest quality.
Reviewed Feb. 1, 2025
We installed Andersen Series 100 Fibrex windows three years ago. 3 of the windows have had extension horizontal cracking in the sashes and the glazing beads have all come off. Andersen sent a rep out and they said it was an installation problem. We went round and round and they finally said they would sent us 3 new windows which did not help because we have stucco and would have to tear apart the whole back of our house. Fast forward we settled on having Renewal by Andersen (a separate company from Andersen) replace our windows at our cost ($11,000)! They did a fantastic job. The guy who torn the windows out found water inside two of the windows. He said the water had come in from the cracks in the sashes and the glazing beads and it wasn't an installation problem but a product failure. Beware of using Andersen Windows.
Thank you.
Reviewed Feb. 1, 2025
I purchased seven windows and the installation with Andersen Windows went fine, but I have not gotten all the windows installed yet since there was some confusion and I have not gotten my remaining windows yet. Another thing is, due to the cold weather, the windows have made the house colder. But I would say the overall experience so far has been good.
Reviewed Feb. 1, 2025
Andersen Windows has a good reputation. I needed to purchase one large replacement picture window since mine had a crack in it from a hailstorm. It actually took a while because they had to order a special size, but the installation went real well. The quality was good, and the people were both courteous and professional.
Reviewed Jan. 30, 2025
Disappointed doesn’t begin to express my feelings about Andersen. Disgusted is more appropriate. My wife and I were both encouraged by a couple contractors (including the one we chose) to go with Andersen 100s for our new home build. I later found out that builders like this series due to their ease of installation. Unfortunately, that doesn’t shake out well for the homeowner.
We’ve have had nothing but problems with these windows since they were installed. They’re extremely difficult to open. My wife can’t even open a couple where she has to reach over our kitchen counters. When the windows open and close, you hear springs and rattling and the window doesn’t glide smoothly in the tracks. They operate and sound like the old aluminum windows of the 70’s and 80’s. Keep in mind, we dropped tens of thousands of dollars $$$ on these things.
We had an Andersen tech come out (after months) to meet with our contractor and verify that the windows were installed properly, which he did verify. He changed out some components, which helped a little, but operation is still far too difficult and clumsy for a window of this price. We installed some cheap, no-name vinyl windows in our last house that were 10x better at a fraction of the price.
Now for the doors. We live on a hilltop and installed sliding glass doors at the back and French doors at the front to take advantage of our views. I’ll start with the double French doors. The inside is a black, semi-solid stain and it looks like the finish was applied with tractor tires. Absolutely horrendous. Both the customer service rep and the tech agreed that the finish was awful. New doors were ordered to replace them and the tech wouldn’t even install them when he arrived because the finish was even worse on this replacement set, and there were gouges and scrapes in several areas. I’ll probably end up having to refinish them myself if I want it to look half decent. SMH.
The sliding glass doors at the back are even worse. The handles and latches are loose and flimsy. If you don’t slam the doors closed, the latch won’t catch. One of the sliders in our master bedroom didn’t have the appropriate weather stripping between the fixed and sliding panels. The door would whistle as cold air blew into our bedroom and it sounded like we were sleeping with our windows open. I had to stuff pieces of foam between the panels to silence the noise, stop air from coming in, and heating or A/C from going out. The tech eventually came out to fix this, which worked for a couple months then it started happening again.
In our living room, we have double sliders that come together. One of the doors constantly sticks to where I struggle opening it (I am a very fit person) and my kid can’t get it to budge. Beyond requiring a herculean effort to operate them, the doors require substantial effort to keep them together while latching the lock. These are our main route onto our deck and into our home and every time I go out it reminds me how much money we wasted on these things. Due to the size, these sliders were EXTREMELY expensive. We’ve had Andersen and our contractor try to make them operate better. It works for a period, then they start sticking again.
In closing, I’d advise you not to be fooled by the name. Andersen may have been a quality company at one point, but our experience is firsthand proof that’s no longer the case. I wish we would have saved thousands upon thousands of dollars and just gone with cheaper vinyl windows. And don’t let your contractor sway you. They love these because they’re easier and faster to install, not because they provide a good user experience.
I will say the customer service rep I’ve worked with has been pleasant and has tried to help, but every tech visit takes months and nothing really improves. Changing a few components and tightening a few screws doesn’t make up for a VERY POORLY CONSTRUCTED product. STAY AWAY FROM ANDERSEN 100s!
Hello, thank you for your review. Andersen is committed to addressing manufacturing issues under the limited warranty. We apologize for the delay in your project and appreciate your continued collaboration with the Andersen service provider to resolve the operational issues mentioned in your review. We aim to offer you a better experience in the future.
Reviewed Jan. 17, 2025
I'm very pleased with the quality of the Andersen windows. The installers came in, took them less than a day, and we installed it, filled it up, and didn't have any air gaps. Very nice. I'd recommend them.
Reviewed Jan. 15, 2025
We got four windows and two custom doors from Andersen. It’s a two-phase thing. The first one was two years ago where I got a 15-week lead time. But this time, it was only a six-week lead time. They’re good windows, but the door lets a lot of air in the bottom which is worse than the doors that were replaced. Other than that, I’m pleased with everything.
Reviewed Jan. 14, 2025
I live in California and made all the arrangements to have Andersen install windows for my mom in Wisconsin. From the moment I called, the first person I spoke to was so nice. They connected me with someone in Wisconsin, and everyone was very friendly. I explained that I was trying to do this for my mom, and they worked well with us.
We were there for the initial measurement when they came. The only thing we weren't there for is the actual installing, and it was like, one, two, three. It was great. They had it done about two or three weeks before we went to visit her, so we'd seen them.
The windows made a huge difference in my mom’s home because the old ones were probably 50 or 60 years old. The big difference is not feeling that cold draft come along the seam to the window and everything. My mom loves them, and now it's easy for her to open a window. The other ones, she couldn't even open, and they were so hard to open, but these are simple and just great. If I won some of the lottery, I’d do all her windows.
As for the price, I had some other family members that have gotten windows, so I had in mind what the price was. So, compared to everything else, they were very reasonable. Everyone involved was very helpful.
Reviewed Jan. 14, 2025
We live in a condo, and there’s a sliding glass door that leads to an attached indoor deck. When the building was built, the baseboard heater was installed underneath the sliding door, so they had to step over to get out onto the deck. We had that removed, which required installing a new sliding glass door that went down to the floor. So I decided to get Andersen Windows.
There are actually two sliding doors that go to that deck. One in the extra bedroom. But it’s expensive because I have to bring in a plumbing contractor to divide the baseboard water heat and reroute it in different directions. With the window and all the work involved, it costs a lot, so we only did one.
The contractor who came out to do the work was really good. He took his time. I was there keeping an eye on things and talking with him about how I wanted certain things done. I also asked what his plan was and how he intended to handle it. He’d installed many sliding doors to decks before, but I don’t think he’d done one in a condo like this, so it was a bit more of a delicate situation.
But in the end, he did very well. I thought he did good work and paid attention to what I wanted. The only disappointment was that the original sliding door in the condo, an Andersen. As I understand it was wider than the new one.
I was told, they don’t make that door anymore, which meant they had to narrow the rough opening. He had to add about an inch of board on each side, so that means that the door itself was not wide as the original. I lost some viewing glass space. When they live in a condo, being able to see outside is important since we usually only have one wall with a view.
Losing some of that viewing space was disappointing. The original door frame had nice maple trim, and they offered a door with interior maple trim as well, which was a bit more expensive. I figured it was worth doing right the first time. I didn’t realize that the new trim was wider than the original door frame.
The original door was older and not wood. It was a vinyl-type material, and the frame was narrower. I expected the new one to match that, but we ordered wood, and the frame came wider. That’s another factor that reduced the glass space. In the end, I lost about 10 to 11 inches of viewing area, so my window view was smaller. That part was disappointing.
It wasn't the contractor’s fault. He said they don’t make that size window anymore, and I didn’t realize that when I first ordered it. That made things more complicated because the door frame and the interior trim had to be adjusted. But other than that, the window seems fine, and the installer did a really good job.
Those were the issues I was disappointed in, and none of it had to do with the contractor. I guess Andersen Windows has changed the way they make doors. I wish I could have gotten the same size door as the original in this building, which was built in 1980. They said it was an Andersen window, but they no longer make that size.
It’s really good. They’ve been around a long time and seem to have a solid reputation. Years ago, when I had a house built, the contractor used Pella windows for a sliding door to a deck. I was younger then and didn’t know much, but those Pella windows seemed fine. Both Pella and Andersen make good windows.
Reviewed Jan. 14, 2025
When we bought our house, it already had Andersen windows. When we decided to add two new windows to the room, we wanted them to match the rest of the house. We had two small slit windows along the living room wall that faces the garden and gets the most sun.
We wanted to bring those windows all the way down and match them with the three large windows in the same room that face a covered patio and don’t provide much light or view. The goal was to bring more light and a better view into the room. They told us it would take six to eight weeks, but it ended up being on the shorter side, which was great.
My only hiccup was that I had to reach out to Andersen once or twice to get the local person to respond. Working with Andersen was fine, and working with the individual was fine, but the communication between the two required follow‑up.
That caused about a five‑week delay just figuring out who locally would do the work and realizing they hadn’t contacted me. It was minor, but I did have to follow up a couple of times. Overall, we still had a good experience with Andersen Windows. They were reliable, and the windows are fantastic.
Reviewed Jan. 14, 2025
I do a lot of construction work, and it’s usually Andersen or Pella. My experiences with them have been fine. Recently, one of their contractors came out. He was very nice and did a good job. I had a Series 400 window installed, and it went well, no issues. It took about two weeks. That’s really it.
Reviewed Jan. 14, 2025
Andersen had the type of window that I wanted – a wood window with aluminum cladding on the outside. They were the brand that our contractor worked with for that type of window, too. They were great. They told us what we could do and had all the pictures and brochures, so we went through those and picked out what we wanted. We got a triple double-hung and three other individual double-hungs. It's pretty pricey.
I highly recommend the contractor. The installation was done in one day. It went well and quickly. They had stripped all my siding and cladding and started over, sealing everything before that. So, when they came in, they took all the other windows out and put all the new windows in. They were efficient, did everything they said they were going to do and did it the way they said they were going to do it.
I am very impressed with the windows, the construction, the strength of the materials and how they seal nicely. I replaced windows that had gotten to the point that they were leaking air. I have a infrared thermometer, and I went around to check the difference between the new windows and the old. It was 5 degrees warmer on the Andersen windows – so, inside, they were losing less heat to the outside.
I will say, though, that my whole project was held up because of the time frame for the windows from when they ordered them to when they could come in. So, apparently, Andersen’s very busy. It took about two more months than I thought it probably should have.
Reviewed Jan. 14, 2025
I heard about Andersen from a local architect that’s a friend of mine, who uses Andersen Windows in all of his new projects and strongly recommended them for their quality and their aesthetics. And my experience working with Andersen was positive. I typically worked through an installer that ordered the windows for me, so I didn’t work directly with the Andersen people themselves. But everything that happened was positive.
I purchased 10 windows, which are the 100 series. And we were given a time of one day for the replacement of the windows in our house. And the installers certainly met the expectation. They did very good. They were very professional. And they listened to our desires on what we wanted to do. And they worked with us.
And the quality of the product is excellent. Andersen has a wide range of windows to pick from, and we felt that the quality of the 100 series was certainly superior to vinyl windows. And when everything came, it came correctly, and it was perfect in size.
The only thing was that the finishing trim that was sent with the order was the wrong color. And so, the factory had to remake it. And apparently, when these windows are made, we were told that the trim that goes on the inside edges of the window after the window’s installed is made at the same time the windows are made, and they go out as a set because of the warranty.
And so, when that happened, there wasn’t just any material around that we could pick to put in there, even though it was white, the most common color. This is sort of like a bone white, which is the standard 100 series white. And we were sent like a bright white that must have been for some other color. It actually has the Andersen name on it. But we actually had to wait for the factory to remake all of the window trim for the inside of the house, which took about two and a half weeks.
And our installer, who we’d highly recommend, which is a group called Approved Contractors, had to fight really hard with Andersen to get it done because we were trying to get the windows installed completely before Thanksgiving. And we made it by two days. But initially, the timeline was gonna be much longer than that. And so, they had to go to bat for us, and Andersen pulled through in the end. And in the wide scheme of things, it wasn’t that big of a deal. It was just more of an inconvenience. But we love our windows.
Reviewed Jan. 14, 2025
I have Andersen Windows in a different house, and I was replacing Andersen Windows in my current house. And the contractor I worked with was very nice and very accommodating. He worked really hard to make it a project that was finished to the best of his ability. It just took a long time to get the windows finished, based on some of the parts that were ordered, and they took quite a while to come in. So, it did take longer than I anticipated. But the product I got is a high-quality product. And this was a very difficult and probably not typical window replacement. And based on that, I think they did a very good job because it was a tough job, and they did it very well.
Reviewed Jan. 14, 2025
Andersen Windows are top quality. It was a good experience. The company, Windows by Jeff, did a super job. We replaced four large casement windows in our living room with Andersen because of the success we’ve had with them when we built our house 40 years ago.
Reviewed Dec. 31, 2024
I have Andersen Windows in my other place that were there when I bought it and they were good for many years, and I was recommended to a local place here that is associated with them. Installation was very good, and the person who installed it was great. It took a good chunk of the day ‘cause they were big windows, and he had to go to the store and get something at Home Depot. I also had some problems with my windows, he was able to fix them, and he did a really good job. I like the windows a lot. The price wasn't any better than anybody else's, but it’s a good product. I suggested it to my association board so they could put Andersen Windows on our website for anybody who's interested.
Reviewed Dec. 24, 2024
Everything is what we expected. I got a couple of new doors and I like them. They met the timeline they gave us and I couldn't be happier with the product.
Reviewed Dec. 9, 2024
I got a sliding, opening kitchen window and everything was smooth. Andersen met the timeline, and the quality seems good. I'd recommend them. Everything was great.
Reviewed Dec. 8, 2024
We were removing a larger window and putting in a smaller window. So the contractor had to repair the portion of the wall that was no longer going to be covered by the window. I like the quality of the windows. I could immediately see that the new window was more clear than my prior window. My old window was also an Andersen window and it lasted for quite a bit of time too. So that was also a reason for going with Andersen again.
Reviewed Dec. 8, 2024
I've used Andersen in the past, and I was most pleased with them. I liked that the windows didn't leak and held up extremely well. I was also very pleased with the contractors.
Reviewed Dec. 8, 2024
I bought two windows for the living room and two for the upstairs from Andersen. They told me that it would take four to six weeks for the windows to arrive. But it only took about three weeks from the time the windows were ordered. So I was thrilled with that. Then the following weekend, they were put in. I love the quality. I got sandstone for the outside because it looks so nice and the inside is like an alabaster white which goes with my framing and the color of my room. They were wonderful. But I was surprised at the choices. There were different screens to pick and the shading of the glass. It was just amazing. There were so many choices and they're high quality windows. I would love to do the next six windows with Andersen again, but I have to save up for those.
Reviewed Dec. 7, 2024
My chicken coop caught on fire last winter and burned down half of my house. I was fixing everything back and told the contractor I wanted the best windows. He told me Andersen was a little more expensive, but it's better. We got Andersen and the quality is great.
Reviewed Dec. 7, 2024
I’ve known Andersen Windows for years and I had the impression they had the best windows. And I didn't wanna have to replace my windows and doors again. The installation was very good. The people were very accommodating, friendly and nice. I like the quality of the windows and doors. It was pricey but we're going to save on our power bill and it's a lot quieter in the house. So, we’ve enjoyed them.
Reviewed Dec. 7, 2024
I'm an architect in the field and I've had coordination with some of Andersen Windows' reps for projects that we've worked on for clients. So, I was familiar with the quality and working with them. So I figured I would select for my own home the products that I'm familiar with and things that I like. We used the 400 Series and had three window replacements done. It was a straightforward project and the windows seemed in line with the quality that I expected.
Reviewed Dec. 7, 2024
Andersen is great. I got them from the people who put the windows in. I put in six windows and they open easily and keep the wind out. I got them for the heat. I was just thinking that I’m gonna put in the rest of the windows next year. It's very expensive so I didn't put them all in at the same time. But I like my windows and I need Andersen because I need more. We're in the northeast here in Connecticut and we're having this huge wind. Last night when I was sleeping, the wind was pouring in the windows above my head because the storm was so big and it was very windy.
Reviewed Dec. 6, 2024
The whole process was easy and very streamlined. It was easy. The contractor helped us pick a product and were able to accommodate what we wanted out of the product. Obviously, we wanted a quality window for the purposes of maintaining heat inside the home and preventing drafts, but then also to pick a window that met the aesthetic that we were looking for, so we did the black windows on the outside and the white on the inside. We were able to achieve the aesthetic as well as the functionality we were looking for. With that, it gave us a level of confidence in knowing that the contractor was well equipped to install the windows and can do so in a way where they would be free of leaks and drafts, which was very important to us.
When you're getting an Andersen quality product, you're not gonna be getting a cheap product. But in searching for products, the price was comparable. We could have gotten a higher grade product for what we got on the Andersen, because we went with the Andersen 100 window as opposed to 400, and a component of that was the price.
Reviewed Dec. 3, 2024
I bought five windows and the installation went well. I love the windows. They're much better than what I had. A little bit pricey, but it was within a remodel. I would definitely recommend them.
Reviewed Nov. 24, 2024
All my windows are Andersen and then I got a sliding door for the patio. I'm disappointed I have to paint the part of the frame that went in and the threshold. We have to find a painter. It's too bad they couldn't have painted it before it went in. Other than that, it looks good.
Reviewed Nov. 24, 2024
Andersen Windows was the door manufacturer we already had and we bought a patio door. The installation was a little hard because it was raining so it was touch and go. We were given a timeline of 8 to 10 weeks and they finished it just over 10 weeks but by a week. The cost was higher than we were expecting but the quality is good. We had a problem with the other door but we love how it looks. It works.
Reviewed Nov. 20, 2024
Andersen Windows was a recommendation from our designer and I'm not really that thrilled with the price, but the product is good. When the windows were sold and selected, we were told, "Oh, these are great windows. We should get those." However, I didn't think about the doors themselves. I didn't know about the locking mechanism on one of the doors beforehand and I might have selected different ones if I did.
When I've seen other doors French doors that are side-by-side, they often have a locking mechanism in between the doors and inside the door jamb. It flips up and down that will permanently lock the door. I thought, at that level, our door was gonna have a feature like that, but it does not have one of those and the use case that we have makes that a pain in the butt. We've got a ton of kids. We have a cottage and there are kids running all around, so they'll start opening both doors and they start clanging around. They seem to work great, so far, but we'd rather be able to isolate one door for use instead of both doors opening up. Other than that, the windows seem like they're high quality now.
Reviewed Nov. 20, 2024
I got the E-Series windows from Andersen. I like the quality of the product. It's excellent. Their installer was phenomenal as well. I would tell others to purchase the windows from Andersen.
Reviewed Nov. 20, 2024
The certified installer removed my old windows, and installed my new ones. It took two days. There was a delay because of the order. They did not receive one window, so it extended out for the last window a couple weeks. Other than that, I am satisfied with the Andersen 100 windows and the installation. Everything seemed to go well. Things didn't go perfectly but they fixed everything that I asked and made everything work. The Andersen 100 is a good window and it looks good. I'm satisfied with using it. However, if Andersen wants to be at the top level, they would want to increase the energy efficiency of the window. The air leakage test classification was a drawback, but I decided to go with it anyway.
Reviewed Nov. 9, 2024
My husband at the time and I bought a home in 1962. We couldn't afford the windows, but we managed to make it through. They were aluminum-framed windows. At some point we decided to start replacing some windows one at a time because that was all we could afford. We chose Andersen Windows. They were wood on the inside. We stained them. Those windows were beautiful.
As I aged and saw information on TV and through the mail, I decided to pull the plug. Twelve years ago, I had an addition put on this house. They put new windows in the addition. I didn't like them. I pulled the plug and said, "Okay. I'm ready to do this" because I love them. I told the guy from Andersen that came, "You don't have to sell me on them because I love the Andersen Windows." I got 10 windows and one French door. I got some double hung. I got a solid. I got a slider on the left to right. I like that I can pop them out and clean the outside. My son said they are very nice windows. I thought he would flip out about how much they cost. They're expensive, but worth it.
Reviewed Nov. 6, 2024
I got a clear story window and a normal sliding window from Andersen. The windows are great. But a handle wasn't installed properly on one window. So we had to do a second pass to make sure the handle was installed properly. But the Andersen windows have been fine so far.
Reviewed Nov. 6, 2024
Andersen Windows is a great local company. I have Andersen windows and doors and added a brand new window to a wall that didn't have it. I called Renewal by Andersen first, but they said they don't do new windows, that they just replace existing windows. I called Andersen Windows' customer service number and told them I was looking to put in a window. I got the series 100, and it's beautiful.
Andersen Windows has a program where they have preferred installers. They gave me the name and information of three local contractors and if I didn't like them, they'd give me more. If I chose one of those preferred contractors, Andersen will also guarantee the work and the install, which is important. The window was installed in one day. It was the finishing that took a while. The people who install the window are different than the people who trim the window out, who are different than the people who paint and stain. It went on for about four weeks. There was a little bit of a nick in shipment but the installer took care of it. It was purely an aesthetic thing that was about 8 feet high so it was hard to see anyway but the installer pointed it out to me and told me he was gonna work with Andersen to get it fixed. They came out and replaced the outside with no problems at all.
Reviewed Nov. 6, 2024
The general contractor recommended Andersen Windows and the door that I got is great. Andersen always does a good job. I've been using them for 30 years. The price is much more than anybody else, but you pay for what you get.
Reviewed Nov. 6, 2024
Andersen Windows was the only ones that made a door like we needed with the double pane glass and blinds on the inside. For the most part. the door showed up when it was supposed to and the windows seem to be doing what it's supposed to do. We would recommend Andersen based on ours.
Reviewed Nov. 6, 2024
I bought two sliding doors from Andersen. It took a while for the ordering process, and it wasn't super clear, but I knew, generally, the time frame was gonna be 12 to 14 weeks. It was close to that. During the original quoting process, they came and measured everything. I was under the impression that it was a standard-size opening, but our opening is nonstandard. It was only short by an inch, so we ended up getting a standard-size door in an inch taller opening. There's a bit of paint gap that we have to paint our wall. My wife said that they told us that when we initially did this. I don't remember that happening, but that's my bad memory. That was my only negative experience out of the whole thing. Other than that, I love the doors, and the contactor did a good job installing them.
Reviewed Nov. 6, 2024
Windows by Jeff in Jenks installed some windows for us a few weeks ago. I knew their guy and I've worked with him in the past. I trusted him and he sold me Andersen Windows. He originally said replacement would be about six weeks and it ended up being about eight. It took a little longer, but other than that, everything's been fine.
Reviewed Nov. 6, 2024
The Andersen I've had years ago have kept up pretty well, and I recently got the gliding windows from them. The gliding windows are fine but the screens that came with them are horrible. They don't slide left or right. If I'm on the second floor, and I unhatched the screen, it could fall. There should be some type of security on the screen on the top so that when you open it out, it's not gonna fall. If I wanna clean my window and take off the screen, it's hard to put in so it's susceptible to falling. It also doesn't allow me to clean my windows the way I wanna clean my windows because of it. I'm not happy with the screen at all.
Reviewed Oct. 27, 2024
We got the 400 Series and we were told that it would take three to five days for installation, which turned out to be four days. So, it was perfect. We were also told it would be six to eight weeks before the windows were manufactured and available for installation, which ended up being six weeks. So, it was right on track with our expectations. The windows easy to operate. But the latches that lock the windows are pretty fragile. Those are not very good quality. Also, there's been a couple of very, very minor paint chippings off of the exterior of the window already. But everything else seems great. We've been super happy. Everything went as smooth as it could have.
Reviewed Oct. 27, 2024
The lag time was quite lengthy but it was a customized window so I understand that. After that, everything was pretty good. I had a little trouble with navigating the website but the process ran its course and they did it in a very timely fashion. The product is expensive but it's in a class of high caliber windows like Pella and other brands that we considered. But this special contractor was able to negotiate the five-floor walkup that we live in and the rules of doing the job in outside a fifth floor window appropriate enough to implement the installation. That was done with efficiency.
It's a good product but who does the work to complete the project is still factored into it. The installer who performed the work should be given some credit as well. He was very frank and candid. He explained the process and worked with us to select what we needed. It was a good experience overall. They cleaned up and took took everything into consideration. I'm just hoping that the longevity of the robustness of the window stands true to Andersen's claim and will have a long life.
Reviewed Oct. 26, 2024
I'm very happy with them so far. It made a huge difference. It has noise reduction. It has saved my energy bills already because my air conditioner doesn't run as often. In Louisiana, we use our air conditioner probably eight months of the year. Even if I don't live in the house forever, the Andersen windows will help with the resell of my townhouse.
It took a little bit longer to get the windows because I had some unusually shaped windows. I had a window in my dining area that had an arch at the top, a half-moon at the top, and then two regular twin windows below it. They were also enormous in size. They were 12 feet tall and 8 feet wide. They had to custom-make the frame. I ordered the frame and everything from Andersen, which made it easier to install them. Another thing that made the installation a little longer was it rained for two weeks solid during the time. It was one of the things that nobody can control. The contractors were very, very knowledgeable. The only thing that would benefit the company is if they had more people that worked as hard as they do. They came by twice to check on things. So, that was nice too.
Reviewed Oct. 25, 2024
It looks nice quality sliding glass patio door. The problem we had is with the contractor. We had asked for a wood interior, and that's what we thought we were getting. We got the white interior. So, we weren't happy with that.
Reviewed Oct. 25, 2024
I recommend Andersen Windows for the simple fact that they guarantee their product. The other thing is the replacement parts are free. The windows look good. I love them. I don't have to do the water hose on the outside. I could flip them down and clean them.
Reviewed Oct. 25, 2024
There was a little bit of discrepancy on what I thought I was getting and what I actually got, but it worked out okay. I wanted it to match the etched glass that I have in my other windows, which were Andersen, but they don't make that style anymore. So I had to go with the plastic grates instead of the actual etched glass. That was fine. The guys that installed the window were absolutely fantastic. It's too high-priced. But other than that, I've been pretty satisfied with them.
Reviewed Oct. 24, 2024
We love the Andersen products, which is why we bought more. We bought some a couple of years back, and this week, we just finished on the rest of the house, which we put new windows. We bought a patio door, sliders and a picture window on the bay window. Once we got the windows, installation was done within two business days. We had a couple of mishaps where the windows were measured wrong, but it got rectified. All in all, our experience has been great.
Reviewed Oct. 24, 2024
I had known the Andersen brand for a long time and wanted those windows in my house. I went with them and it was a very positive experience. It took a five-month wait for the windows to be manufactured but the installation was timely. It took three days to install and the quality has been excellent. I like the product. They do a marvelous job of temperature control in the house.
Reviewed Oct. 18, 2024
I'm now having a problem with the back door. The lock there doesn't seem to be locking. Adam ordered a new lock for me and he came and put it on, but I'm still having the same problem, where sometimes it won't unlock. If there was a fire in the house and you had to get out, you couldn't get out that door 'cause that lock won't turn. I had called him but he hasn't come back for this new lock. Also, the blinds don't close completely but he said that's just the way the blinds are. If they design them again, they should make sure that it closed completely, that there's no space between the blinds. Otherwise, I like the doors from Andersen. They're nice and I'm happy with them. I can finally open up a screen door and pull the window down.
Reviewed Oct. 17, 2024
I bought a home with Andersen windows. Love them. But, Very Important!! You Can't get the windows repaired. I have 4 windows in need of repair. First I was told there is no one around to do the repair. Then I was told I had to pay 200.00 to get a service person out to the house. And then he decides if he want to do the job. This huge company doesn't even offer repair service. Unreal.
Thank you for your review. Andersen's manufacturing warranty covers issues in the manufacturing process. We will have an Andersen representative contact you to discuss your situation further. Thank you!
Reviewed Oct. 17, 2024
The experience with Andersen Windows was good. We were gonna get people from Home Depot but my aunt was a bit more scared of them robbing my dad's money so she decided to go through the legal way, which is with the Andersen. But the one that sold us the window was rude. Also, a window was not available so it was a month or two in back order. It was a little too expensive too. Even the people that installed them said that we got ripped off. But they're good quality windows. You could tell the quality in the border. I don't know if it's real glass, but it looks good to me.
Reviewed Oct. 17, 2024
I bought eight Andersen windows and one storm door, which has not been put on yet. The one they ordered was the wrong size. They tried to install it in September but it was 2 inches too short. The windows were installed in September as well. They're nice but they have a repair problem. I uploaded a video and sent it to the contractor but it still hasn't been addressed. It has been very difficult contacting someone.
When I turn the crank, it opens with great difficulty, which is scary ‘cause I don't want it to pop. Then when you pull the lever, there was a plastic sheath that came right off. There's a warranty but it only lasts for two years. My concern is that if this gets dragged out a long time, then eventually, it won't be covered. I'm frightened about it because I paid for the windows in full. It's been a really bitter experience with this contractor. I don't think they care because I paid in full.
I spend a lot of time all day long looking at the window and worrying if I got chips because they had to rip out the entire wall. It's a three-panel window with two small ones on the side and a picture window in the middle. If the whole thing has to be replaced, I'm gonna lose it. It's my hope that it can be repaired as it is. I did it because my neighbor got windows from Andersen, and he highly recommended the process. It went very well for him. But in my case, it's been nothing but headaches.
Reviewed Oct. 17, 2024
My mother-in-law put in some Andersen replacement windows and I liked the way they looked. So I decided that was what I wanted and the contractor I worked with was very good. I got the thermal basement windows for the basement and they look like very good windows. I'm very satisfied with them so far.
Reviewed Oct. 16, 2024
What used Andersen Windows because we had them before. We got the windows and installed them ourselves.
Reviewed Oct. 16, 2024
I like Andersen's warranty and the quality of their windows. It's very good. Their contractor let me know about everything and showed up when they told me they would. There was some complications, but they were good about keeping me up to date on everything.
Reviewed Oct. 9, 2024
We like the A-Series window from Andersen and we like the fact that it’s the combo fiberglass exterior, ‘cause we live in an older home. Our previous windows were wood and we had to keep replacing the wood because it deteriorates over time. We like the style of the A-Series windows a lot. We had done a previous remodel and had Andersen put into that remodel, and we want it to match the rest of the house with the same window. We did it in combination with re-siding and doing sidewall insulation. It all came together as a package. We really like the style of these windows. When we looked at the other windows with all the vinyl, these just look so much better. We like the top-down/bottom-up feature and the true screens for visibility. However, I would encourage them to step up their quality control. There are some defects in the windows that we've had to learn to live with.
Reviewed Oct. 6, 2024
I had Andersen Windows when the house was built in 1996. Then, I put an addition on the house and I naturally wanted to use Andersen. I used the 400 Series, which I'm very familiar with, and it's done a great job for me.
Reviewed Oct. 3, 2024
I bought Andersen sliding doors out in the backyard and the installation was great. The contractor came for the initial appointment and gave me a quote. He came back after we accepted the quote, then he came back and double-checked all his measurements. He responded to me any time I contacted him during the waiting period and he did a great job.
We love the doors and the quality is fantastic. But we also had a Renewal by Andersen rep come to the house and wanted to sell the same product. But his price was substantially higher. On the other hand, the contract we had did not solicit my business. His son does my lawn and when his son asked me if there was anything that needed to be done, I told him I needed doors installed. I told him we were going to buy these Andersen doors that we liked and he said his father was a contractor for Andersen. So, that was how that worked out.
Reviewed Oct. 3, 2024
We've had good success with Andersen for over 30 years and recently, when we went through a contractor, we asked them to get Andersen products. We wanted the 200 series, but it wasn't available, so we ended up getting the 400 series. I really like the 400s. The 200s are very good quality, but there were some sharp edges that would have been more smooth. Typically, if I have a sharp edge on something, I normally run a plane then just sand that down. So I don't know if that's possible, but that’s one of the things that jumped out at me. Otherwise, we love our windows. They open really well and are easy to clean. There was some manufacturing defect on the interior grills, and the contractor took them back to get the new ones made. So we're still waiting on that to be done.
Reviewed Oct. 3, 2024
The condo complex we belong to has specific windows members are allowed to put in, and we were replacing windows. The Andersen windows are too expensive, but everything was done well. I used a contractor who took care of everything for me. There was a delay in receiving the windows, which was disappointing, but that was because of the guy that placed the order, not Andersen. All in all, we got four windows and one sliding door and the quality was fine, but the screens came in damaged. Andersen Windows took them back and reordered them and we should be getting them in a couple of weeks.
Reviewed Oct. 3, 2024
I found Andersen Windows on Facebook advertising and went with them 'cause it seemed like their product was really good. We purchased two new windows that crank out and installation went smoothly. The guys that were installing the windows were very professional and nice. They did an awesome job and cleaned up everything. Andersen Windows offers awesome quality and good customer service. They're the nicest windows we got and ever since we got them, our house stays cooler in the summer time.
Reviewed Oct. 2, 2024
Our neighbors had some Andersen installed about three years ago. We went and talked to them, looked at their windows, and we liked what we saw. I also talked to the contractor while they were there and they did a really good job on our neighbor’s when they replaced their windows. They were one of the people we got a bid from when we went to replace our windows. With what the experience our neighbors had and with the cost that they gave us, I went with that contractor.
We bought two large picture windows and 16 other regular windows. We wanted the black frame, an outside frame, and not all companies provide that. Andersen was one of those that did and we really liked that type of window. We also liked what we heard on the construction of the window but we'll see over some time how well that holds up. My son had his windows replaced a few years ago and within six months, four of them failed and had to be replaced. So we're anxious to go through this winter and see how these windows hold up. Other than that, the contractor was very well. I would recommend them to somebody else, and the windows themselves.
Reviewed Oct. 1, 2024
I've used Andersen Windows in the past for my other windows. There's a bit of a rattle in one of the windows when it locks. Other than that, I’d recommend them.
Reviewed Sept. 30, 2024
I called Andersen Windows and they contacted Alternative Design & Construction. We did large picture windows and casement windows. We ended up ordering another window, and that put things back. Then there was a family issue and that put things back too. They installed the windows seven months after we started. They were respectful, efficient and took care of what they needed to do. The windows were done in a day and a half. I'm happy with the quality of the windows. We had one that did not work and I was surprised that it was installed in a non-operating capacity. I trust that if I hire somebody to do it, it's gonna be taken care of. But when we needed to open that window, it was very difficult to open. Somebody came out five weeks later and fixed it.
Reviewed Sept. 29, 2024
I've had different windows but when I was in Hudson, the house that I had was Andersen Windows and they were great. This time around, I considered a door but it was so expensive. So at this point, I decided I was just gonna pay for the windows. The installers were fabulous, great guys. They did a good job. The windows are beautiful. I had a blank wall in a dark living room and this thing opened it up. There are two sliding windows on each side and a large stationary in the center.
Reviewed Sept. 28, 2024
The house that I'm in right now came with Andersen windows when the house was built. So, I decided to stay with the same brand when I needed replacement. I had 11 replaced. They're excellent quality. They do have a 20-year warranty on the windows. It covers the seals and what have you. It's an excellent value and we're very pleased with the installation and the way the finished product looks.
Reviewed Sept. 26, 2024
I got the series 100 windows. The installation was great. The windows went in great. I love the windows. We have heat lock on the inside, and in the summer months, you could definitely tell the insulation once we switched from the old windows to the new windows. I'm happy with them.
Reviewed Sept. 14, 2024
When my parents' home was initially built, Andersen windows were put in. We went back to Andersen when we had to replace them. The quality of the windows is good.
Andersen Windows Company Information
- Company Name:
- Andersen Windows
- Year Founded:
- 1903
- State/Province:
- MN
- Country:
- United States
- Website:
- www.andersenwindows.com
