Andersen Windows Reviews

I know of Andersen because I get flyers, but I didn't get them because they're Andersen. I got them because the company I use uses them. We got bedroom windows and doors. And I don't really interact with the windows very much at this point in the year. Our old ones have the gaps, and the middle was getting all messed up. But they're clear now. They look beautiful. And the installation was quick. So, I'm happy.

A friend got Andersen, and I saw what she had. So, that’s why I chose them. I got eight double-hung windows, and I had a good experience. They told me that it would just take a few days for the replacement. The installation was easy, and the guy did it cleanly. It wasn’t disrupting my life. And I have four more on order for next year.

We had 18 double-hung windows put in back in October. The replacement took three months, but the installation went very good. They did one window at a time. They would put plastic, almost like little rooms in front of the windows so they don’t get dirty. You couldn't feel the cold coming in the windows when they were installing them. They were really great with that.

My husband worked in commercial construction for 40 years, and he always used Andersen. I later found out that their installation was not as good. I don't like heavy advertising, and I've become very suspicious that I'm helping pay for that advertising.

Andersen is what my house plans were drawn with, so we just put Andersen in. I still live in the same house with Andersen 400 Series windows. A month ago, a window fell apart and I had it replaced. The outer shell and the inner shell split apart and was leaking. The vinyl coating on the outside of the windows is failing on all my windows. It's like a plastic vacuum-form coating on the 400 Series. It's coming loose and splitting at the seams. After 22 years of 400 series Andersen Windows, I would never buy them again.

My experience with Andersen is good overall. I’ve had three different installations with them, and the installers were great. And if I ever needed windows or doors again, I would call them first.

Issue resolved. Thank you.

My contractor happened to be someone who represented Andersen Windows, and he thought they were one of the better ones. I purchased a hundred grand worth of windows for the whole house. We started in April and they already did half of my house. However, there were windows they couldn't get to until furniture was removed and supplies got here.

We recently installed a beautiful patio in our backyard, and we just had a regular-sized door going out into it. So, I wanted a sliding door installed that would fit in the parameters that we have on our back wall. So, Lakeview Builders came out and measured it, and I arranged for the door and sent a deposit.

We got a replacement storm door. It works very well and we really like it. But I would’ve liked the door to come a lot sooner so they could’ve installed it sooner. Three Rivers Contracting did the work, and as I understood it, the problem was getting the door from Andersen. Overall, it was good work.

I purchased a back sliding door from Andersen. It took a lot longer than I expected because I didn't realize that it would take more than a couple of months for them to get the product and install. It’s not a store-bought product. They actually cut the pieces and build it itself. When they found out when they were getting the product, they immediately scheduled me.

I just bought this house a year ago. I'm not familiar with windows and everything. I purchased an extra window from Andersen for a room upstairs. The guy came, showed me the window, and gave me an estimate for the cost and time of the installation. The only issue was the delivery did not show up in the day they said. It took an extra two weeks. It was in the timeline window, so I didn't have to wait the 10 weeks. I don't know what happened, only that the guy had to make some arrangements.

I chose Andersen because I thought they had the best reputation, but I did not have a good experience with them, especially with the Andersen-certified people. The salesman was excellent, though. We spent $30,000 on these doors, and it took five months to have them installed. And in those five months, Andersen held $10,000 deposit, which is ridiculous. We could have been getting interest on that money somewhere else.

We received two Andersen windows. They promised that the replacement would take four weeks, but we waited for two months. However, the installation went fine. The installers did a good job and didn't take a long time.

We got one window. I got two quotes from a vendor, and we went with Andersen because we had the same window right next to it in the same house. It took a month to two months to get the window, and the replacement took only a day. I like Andersen Windows.

My house is fully equipped with Andersen Windows, so I just had them install more windows. The price is better than Pella. The contractor was wonderful and exceeded my expectations. I couldn't be happier with my windows.

Andersen Windows are popular and I like the style and the pricing. I went ahead and got 10 to 12 Andersen 400 double-hung windows. It was a few years ago and I have noticed that some of the paint has scraped a little with minor bumps. I've had some scrapes on the paint on the inside. Other than that, Andersen Windows offers good value.

Our homeowner's association required using Andersen Windows. We went with them and their customer service was quite good. We did a patio door and we like it very much. The installers were also perfect. I would recommend Andersen Windows. They're very expensive, but they're very good.

I first got a quote from Pella and when I was talking to someone in the construction industry that I trusted, they said Andersen Windows had the same quality as Pella, but the cost was a little bit not as steep as Pella. I went with the 100 Series windows with Andersen and got seven of them. We didn't feel the need to go any higher in series because we didn't have insane amount of customization that we wanted to do. We really like our windows. So far, they seem to have very high quality.

I purchased a storm door. How did a year and it pulled away from the hinges. I called them. All I get is the runaround. I will never buy anything from Andersen doors and windows again. They have poor customer service. I have sent numerous pictures. They keep saying they didn’t get them or they weren’t clear when I was on the phone. The gentleman told me he could see them and would forward it onto the next step. Somebody would call me. They called me and was willing to replace the hinges which wasn’t the problem. The hinge actually pulled out of the wood on the door. I am very disappointed with this.

Andersen Windows was able to give me the type of window that I wanted, which was wood on the inside and aluminum on the outside. The other ones I had looked at were not able to do that. The installation went very well. We used Redgate Construction and they came as they said they were gonna do early every morning at 6:30. They were polite. They worked all day, got the job done, and cleaned up after themselves. Everything went very well. They were very confident that nothing could come up that would prevent them from doing a good job.

All three employees with Billy ** & Brandon & Jose (my two installers) I couldn't of asked for a much better combo! The product is unsurpassed even though it can be on the higher end of price but worth it as you are guaranteed for life warranty. The windows look beautiful and very easy to operate. I am extremely happy I have chosen to go with Andersen Windows.

Purchased Andersen. New construction window in 2008 was not put in until late 2009 and four of the bottom sashes are rotten due to there exterior part of the window failing. Andersen will not warranty. They want $3000 to replace. I will not be buying Andersen again. Best window ever. NOT stand behind your product.

I would highly recommend Andersen Windows. They did a great job. The rep was wonderful as well.

Andersen has been the worse customer experience ever! I will NEVER buy another Andersen product. Issues-

I built a new home in Scottsdale, AZ. The builder (Sean ** of Bella Legacy Custom Homes) recommended them. We liked the look, but almost all the large window (10') and 3 front door frames were damaged. It took a year to finally get them to review for warranty. Not all of the damaged frames were replaced. There are still 2 slider frames and all 3 front doors that are severely damaged (more than the items that were replaced) and Andersen refuses to replace under warranty. They will not talk to me directly, only the builder. Not sure if Andersen or the builder is refusing to have them replaced. I believe it is both and now I am stuck with severely damage product that looks terrible. I hold both Andersen and the builder (Sean **) responsible and will never recommend anyone to use either one.

I had Andersen Windows in my previous house and I went with them again. I've had good service from the contractor but I have some issues with Andersen Windows and they're still dealing with them right now. I want them to fix my windows.

We met with Andersen Windows several times, and we got a sliding glass door for the patio from them. However, it was a longer time than what I had expected because it wasn't available locally. It had to be shipped in from somewhere else. It took a month but we weren't in any hurry. I'm so happy with our installer, AP Windows. It was a difficult installation because we don't live in a normal house with sheetrock and internal structures. We live in a Lindal cedar home, which is like a log cabin, but it's tongue and groove. It's cedar inside and out so it made the installation more tricky because then they had to saw through those big logs to make it fit exactly and make it level. But they did a great job.

I ended up buying windows from another supplier before for over $12,000 and they lasted only a couple of years. My father built his house years and years ago and he bought Andersen Windows and put them in and they were still up in his house until 2011. So I bought the regular window from Andersen and now I'm waiting for them to come back and do a storm door. Andersen Windows were good enough for my father, they're good enough for me.

Windows are way overpriced. Got an estimate from Andersen to replace a sliding door for $12,000. Someone has to pay for their excessive advertising. Had an Andersen slider expertly done for $6,500. Had another estimate for $7,200.

Andersen Windows are authorized by my homeowner’s association. So I got two casement windows from them. A company selling Andersen Windows they came out and it was a typical construction measurement type of deal. The installation went smoothly and the windows are fine.

I knew of Andersen Windows and my experience with them was 10. Their windows are very good quality.

Purchased door January 10, 2025, had installed by Home Depot contractor January 20th, retractable window pieces fell off in June 2025, door handle fell off September 2025. The door's hardware is made of cheap plastic. The door is shoddy, defective, and should not be sold to the public. DO NOT PURCHASE!!!

I purchased my home, which is an older home built in 1929, last May, and I had attic windows that had been boarded up with plywood. There were no existing windows there, only openings, so it was on my priority list to have some windows installed. I went to a small home show and got some names of window replacement people. One of them was Renewal by Andersen, and there was another company that came out, but they were a no go.

Somebody mentioned Andersen Windows to me and my experience with their services was quite good overall.

Andersen Windows offered the window I wanted, a bay window with five parts, and the service was good. The customer service was also good, and I'm happy with the product.

Andersen Windows was a recommendation from a cousin who was with them previously and I was very happy with the way everything went. Their team was in and out, cleaned up everything and did an excellent job. There is some difference in one room that used to get very warm from the sun’s rays and bake your skin off. It seems like it's a lot cooler in there. So, they're very well doing their job.

I have had nothing but trouble with Andersen windows. The double hungs leak air, snow & rain. Three of mine, to date, have buckled exterior sills allowing water to seep in! I’m slowly trashing these & replacing with Weathergard. Andersen used to be high quality, but no longer.

Problem after problem, I don’t think they have a quality control department. The grills on casement window making noise and move inside windows. Handle falling off another. Another window comes out of track, when you try and tilt in. Another one makes noise when opening and closing. Have done at least 5 video chats. Manager was supposed to call back it 1-2 days after I talked to him. Here it is 4 weeks later still no call back. Very poor quality control and customer support.

We thought we were getting a better product than the big box stores but that is not true. Very disappointed in Andersen and will not be purchasing again. Just save your money and go to Lowe's or Home Depot.