Andersen Windows Reviews

If I could give Andersen a ZERO I would. Unfortunately for me, I purchased 15 Andersen Series 100 replacement windows. Two are picture windows that have 10 hideous screws sticking out of the window frame on the inside. They are not flush with the frame, each protrudes by up to 1/4 of an inch. Other window companies normally provide a piece of trim to add to cover such screws, but not Andersen.

I replaced my doors and windows with new Andersen products 16 years ago. I also have the rest of my home with older Marvin products. All of the Andersen products need repair or replacement; all of the Marvin products are still like new. The doors consist of a) two large sliding doors (4 panel, exterior), b) 2 French doors to exterior (standard size), handles do not work, and c) one kitchen window, hardware is broken. Andersen Replacement came out and looked at the doors and came back with an estimate of $100,000 to replace after a discount of $30,000. They did not even provide an estimate to fix just the hardware that isn't working. Also, their claim on the advertisement that replacing with Andersen doors and windows add 10% to the value of the home borders on lying. This estimate was taken from an Andersen survey and is not a scientific survey. Actual data based on scientific surveys shows roughly a 70% return on investment.

We would recommend to anyone. We are very happy since we replaced all of our weather shield terrible windows that ALWAYS leaked and iced up to 10 inches in the winter 3 years ago, NO PROBLEMS SINCE. We also just put in a new sliding glass door and again are thrilled with the whole package. They may cost more but we learned you get what you pay for.

Absolutely frustrating experience. The level of incompetence and lack of attention to detail was mind-boggling. Our mailing address is long and required a 2nd line for the apartment number. It took 5 different phone calls up to corporate and they still didn't get it right. Finally our local post office supervisor figured it out and and communicated the correct address to the postal driver. It took 6 weeks to receive our very small package. Never again!

Newly purchased 200 series storm door. Has manufacturing defects plural. Spent almost the same time on the phone with support concerning the issue as I did installing the door. I am a homeowner going through renovation at this time so cash flow is at a minimum. Basically told the issues at hand were normal for the door. Top window has a space for fresh air I guess. And the tabs allowing the screen to slide in the track are misaligned scratching the channel.

All of my windows and doors are Andersen. Overall, I am satisfied. In this specific case, I am disappointed that Andersen is not standing by their product. I purchased a replacement storm door in September of 2020. There is a five year warranty, so I missed the warranty period by 5 months. The inside bottom frame of the storm door discolored and is yellow. I tried cleaning it to no avail. I cannot fathom why the frame turned yellow and only along the one bottom strip. I am now making home improvements, so obviously I do not want a white door with a yellow strip. Andersen informed me that I would need to pay $71 for the replacement part. I'm not paying for something that was a malfunction of the product and not caused by me. Andersen should stand by the product and do the right thing.

I had Andersen E series windows installed in my home in March 2025. Two of my awning windows do not close properly and air is leaking through and the vertical slider in the bathroom shuffles back and forth when trying to open. When I reached out to Andersen about these issues I was disgusted by their response. They were very rude on the phone and refused to discuss possible solutions, when I asked about their warranty and guarantee they were dismissive of any responsibility and refused to engage in any useful conversation on how to correct the defects. I am appalled by Andersen Windows’ lack of accountability when issues arose, they clearly do not stand by their product. Their only suggestion was to send my case over to their lawyers.

Spent $3500 apiece on two French doors. Nothing but trouble. Have to adjust every 2 days so I can get them open and locked. People don't waste your money. Bought two other doors for less than $400 apiece. Perfect, no problems. I give it 2 stars because when they are working right, they look nice.

I had window done and installed thru Andersen Windows, I love the windows and the installation was perfect. However, the finance company Andersen sells with the windows is awful. They lose payments, do not process payments online and they are very hard to get ahold of. I have tried for 4 months now to get some help. I even went back to Andersen windows, (as they sold me the finance package with the windows) for help and they have not been helpful either. If I do not get any help soon, I may have refinance the windows with a higher interest rate in order to keep my credit score and not have late payments filed.

I recently purchased six windows for my home. In two places the new window was installed next to an existing window. In both instances, they look terrible. The frame does not match at all, the depth of the window still is vastly different, and the blinds no longer fit in the window still leaving up to a two inch gap from the wall. When this was brought to the salesman’s attention, no solution was offered other than paying for two additional windows. I hoped paying $18,000 guaranteed a quality job.

Few month ago I’ve inquired about changing 3 windows In my house. Contacted Andersen Windows. After the strong sales pitch, I was quoted the “discounted price.” It was a complete sticker shock! As If the frames on these windows were made from 24K gold, The price was absolutely ridiculous. Consumers be aware. You could buy a small car for the price of 3 Andersen windows' price. Absolutely ridiculous!

I got four very large Andersen sliding windows for my house first floor, 20 years ago. I paid then over $20,000. The windows are well built and the frames great looking. Last few years I found it hard to clean up the glass. Some stain is not removable. Windex is not doing it. I own a restaurant and we have no problem keeping the windows clean... The windows are no longer warranted but I feel that windows that expensive should not have such a flaw..

Andersen series 300 3/4 light triple track universal white 36x80 SKU US 754-774. The door split on the bottom panel and they're calling it rot. The door was only on my household 2 years and has a 10-year warranty. They provided me an approval for replacing the door panel only. But I asked for a paper warranty to be mailed to me. I've tried three times to get the warranty. The fourth time I called now instead of 3 or 4 days to receive it they're telling me 14 days not counting weekends and holidays unlike with a previously told me in text messaging.

Made a good faith appointment; provided Andersen all the information requested; then it began! Andersen must have a 1000 different telephone numbers. My phone blew up with calls and text; received emails too. The messages all said they needed to verify my info. I bit the 1st time; got asked all the same questions; but it kept coming, an endless stream of calls and text. I ignored the calls and text after that second encounter. Day of appointment, and just 30 minutes before the appointment I received a VM saying they couldn't verify my information, so they had to reschedule; please call.

Five new windows and four sliding doors all leaked from installation. Andersen had them retrofitted. It's been 25 years and the sliding glass doors are delaminating. The current storm is blowing right through a slider. I have 8 doors that need to be replaced due to simply falling apart. I don't know what to do, if anyone else makes a door that fits in the spaces or how I can deal with this disaster.

I've had a very poor experience with Andersen Windows. After purchasing twenty-one windows in the E Series line, several had problems right out of the box. There was substantial movement in the sashed of the double hung windows, missing/not usable screens, missing trim and in one instance daylight could be seen coming in from the sides of the sash. I expected much more given the steep price. After numerous calls to the dealer, an Andersen rep never bothered to inspect the faulty products. Don't bother with Andersen. You'll regret it. I did.

We had a custom two million dollar home built in twenty eighteen and twenty nineteen. The home has lots of oversized windows. We speced insulated double pane Andersen windows as they are highly rated. Boy was that a mistake. We've had three different windows leak. This is where the seal between the double panes leaks. The windows then fog up every morning. During temperature change. Additionally, two of the windows actually leaked through the pane and into the in side, causing us to have to do a lot of wall repair work. Sorry people. Andersen has turned to crap too! Do your homework before buying windows. Disregard the reviews on all andersen sites as they are probably manipulated.

A contractor recommended Andersen Windows to us. We used the local Andersen dealer and ordered a sliding door. It took about eight weeks to come. The installers finished it within a day. It was a great experience. It's much better than my other slider.

I know of Andersen because I get flyers, but I didn't get them because they're Andersen. I got them because the company I use uses them. We got bedroom windows and doors. And I don't really interact with the windows very much at this point in the year. Our old ones have the gaps, and the middle was getting all messed up. But they're clear now. They look beautiful. And the installation was quick. So, I'm happy.

A friend got Andersen, and I saw what she had. So, that’s why I chose them. I got eight double-hung windows, and I had a good experience. They told me that it would just take a few days for the replacement. The installation was easy, and the guy did it cleanly. It wasn’t disrupting my life. And I have four more on order for next year.

We had 18 double-hung windows put in back in October. The replacement took three months, but the installation went very good. They did one window at a time. They would put plastic, almost like little rooms in front of the windows so they don’t get dirty. You couldn't feel the cold coming in the windows when they were installing them. They were really great with that.

My husband worked in commercial construction for 40 years, and he always used Andersen. I later found out that their installation was not as good. I don't like heavy advertising, and I've become very suspicious that I'm helping pay for that advertising.

Andersen is what my house plans were drawn with, so we just put Andersen in. I still live in the same house with Andersen 400 Series windows. A month ago, a window fell apart and I had it replaced. The outer shell and the inner shell split apart and was leaking. The vinyl coating on the outside of the windows is failing on all my windows. It's like a plastic vacuum-form coating on the 400 Series. It's coming loose and splitting at the seams. After 22 years of 400 series Andersen Windows, I would never buy them again.

My experience with Andersen is good overall. I’ve had three different installations with them, and the installers were great. And if I ever needed windows or doors again, I would call them first.

Issue resolved. Thank you.

My contractor happened to be someone who represented Andersen Windows, and he thought they were one of the better ones. I purchased a hundred grand worth of windows for the whole house. We started in April and they already did half of my house. However, there were windows they couldn't get to until furniture was removed and supplies got here.

We recently installed a beautiful patio in our backyard, and we just had a regular-sized door going out into it. So, I wanted a sliding door installed that would fit in the parameters that we have on our back wall. So, Lakeview Builders came out and measured it, and I arranged for the door and sent a deposit.

We got a replacement storm door. It works very well and we really like it. But I would’ve liked the door to come a lot sooner so they could’ve installed it sooner. Three Rivers Contracting did the work, and as I understood it, the problem was getting the door from Andersen. Overall, it was good work.

I purchased a back sliding door from Andersen. It took a lot longer than I expected because I didn't realize that it would take more than a couple of months for them to get the product and install. It’s not a store-bought product. They actually cut the pieces and build it itself. When they found out when they were getting the product, they immediately scheduled me.

I just bought this house a year ago. I'm not familiar with windows and everything. I purchased an extra window from Andersen for a room upstairs. The guy came, showed me the window, and gave me an estimate for the cost and time of the installation. The only issue was the delivery did not show up in the day they said. It took an extra two weeks. It was in the timeline window, so I didn't have to wait the 10 weeks. I don't know what happened, only that the guy had to make some arrangements.