Amana Appliances Reviews

Purchased new Amana stove in 4/07. Door would not close properly, heat escaped and melted touch panel. Then they said the door was defective and they replaced the inner door. Still not closing properly. Touch panel melted again and now they claim they've done all they can. Service repairmen all say the same thing the door & hinges are defective and cause the touch panel to melt therefore the stove & oven will not operate. 3 years for a new stove to have problems is rather crazy. I am a widow that works full time and doesn't really use the stove more than 2 times a week. Other wise it would have failed a lot soon!

We purchased an Amana refrigerator model #BC21VW in 2000 for almost $1,000. Several weeks ago, the refrigerator started to not get cold enough, the freezer still worked fine. A slight smell of rotten food also started (the refrigerator was impeccably clean then as it has been since). We called Amana and got a repairman out. He fixed the thermostatic control for the refrigerator section for $280. As for the smell, he said he couldn't access the drip pan on this model and to try putting baking soda in the refrigerator. We have tried this and other applications in the intervening weeks at the advice of 3 different people at the Amana customer service.

My Amana Trio dropped totally dead after 5 years and 2 months. Within the first year, the cooling fan froze. It was covered by warranty. Year three, the exact same thing happened. It too was covered by warranty. About 2 weeks ago, our ice maker started leaking. Then, the total unit suddenly died. Repair cost will be about $100 less than we paid for it. The repairman said that he sees this issue quite often in the Amana refrigerators. It is a flaw in the compressor design that, apparently, Amana refuses to acknowledge. My impression is that they just don't care. A big corporation like them cares about the bottom line, not the customers who purchase the products. Any refrigerator should last more than 5 years!

I bought this dryer in October 2008. Before the warranty expired, a circuit board overheated and the insulation and the circuit breaker in the electrical panel tripped. The circuit panel in the dryer was replaced for free, but now (July 2010), the dryer has the same problem, and the repairman says that the dryer is drawing too many amps--27.5 on a 30 amp breaker. Again, the insulation on the aluminum wiring is melted. I called Amana and they were totally uninterested in a problem that has obviously existed since the dryer was new.

I have an Amana refrigerator with its freezer on bottom. I noticed it was not getting as cold as it should. The next day when I went to my refrigerator, it was making a humming sound, but it was warm inside. Everything in the freezer had melted. I called my Amana extended service and advised them of the problem. They gave me the name of the service that would take care of coming out to see what was wrong.

I bought an Amanda dishwasher model ADB1500AWW3 in June 2010. The dishwasher was delivered in July. I bought the dishwasher because I liked the size of the tub and the silverware placement. I had chosen another brand but the sales clerk told me that the Amanda had a much better motor than the one I had chosen. What she did not tell me that the control panel would not last one year. I called Home Depot and was told that the guarantee is based on purchase date not delivery date. The repair will cost almost as much as buying a new dishwasher.

I purchased a brand new home in June 2007 and the home builder opted to use Amana AC heating units for the contract. Unfortunately, my unit has needed to be serviced several times and the last service resulted in a defective R22, removal of outdoor coil, replaced coil, add liquid, pressure test, evacuate charge and test. Additionally, the indoor unit was affected causing my finished/carpeted basement to become soaked and gave a mildew/mold smell. I suffered economically with four service calls to equal $1200.00 and a professional carpet cleaning bill of $232.12. In additional, I had to relocate for the three weeks I had no AC because the average temperature in my house was 93 degrees and I have a pet. My living conditions were extremely unbearable.

I purchased an Amana refrigerator AFD2535FES, 3years and 5 months ago for almost $2,000.00. Out of the box and the water dispenser was not working! Of course, the company fixed it but last week the unit was died. I called the dealer listed on Amana's web site and the diagnosis was compressor not working. According to him, the warranty is only 1 year so to fix it, I have to pay for parts and labor. The new compressor is around $300 plus labor of $300-$350 for a grand total of $700-$750, on top of the $110 I already paid.

I just had the Jazz motherboard in ABB1927DES bottom freezer go for 2nd time. We arrived to our apt after being away for two weeks, thinking someone had died with the smell from all of the bad food. First one lasted more than 1 yr and was replaced under warranty. 2nd part will cost $100 but, at least, I know how to replace it myself.

I purchased an Amana AMV9 propane furnace five years ago. The furnace was installed in a new summer cabin during construction. It has been used for only three seasons and has few hours on it. It has never operated properly. It fails to light during most start cycles as the room temperature drops 10 or 15 degrees below the thermostat setting. It has failed completely three times. The contractor replaced the "Surestart" igniter twice. The furnace failed completely just 2 weeks after the second replacement. Goodwin refuses to accept any responsibility, except for providing a licensee contractor with new parts under warranty. I have to pay for labor. Neither the contractor nor Goodman tech support seems to know how to fix this defective product.

My 3-year old French door Amana model AFD2535DEB died Sunday, June 27, 2010. The problem was the compressor would not turn on, but the motor kept running. So, no cold air is being made and freezer started melting. The repairman came out as soon as he could, Wednesday, June 30, took out the relay, replaced it with a new one, and the refrigerator is working again. He showed me the relay and it was a pile of melted plastic.

We've been using the Amana Refrigerator for about 5 years and recently noticed something floating in the water. Our tap water is fine and it's not the filters. It seems that the tubing in the fridge is falling apart into our water! Who knows how long my family has been drinking Amana's defective appliance. Amana has basically told me I'm on my own. I'm actually sick. I'm thinking of having the water from the unit tested. I'm not sure I want to repair it as I don't trust it.

In March 2006, we bought an Amana bottom freezer refrigerator Model D2535DEW. We have had nothing but trouble with it. We have spent over $660 in repairs with AA appliance Repair. Two motors have had to be replaced and a motherboard. I would strongly advise anyone not to buy an Amana. This is absolutely the last time I will repair. The next time it is the junk yard where it should have been in the first place. Spending $660 to repair a four year old refrigerator is unacceptable for anyone.

In March 2006, we bought an Amana bottom freezer refrigerator model D2535DEW. We have had nothing but trouble with it. We have spent over $660 in repairs with AA appliance repair. Two motors have had to be replaced and a motherboard. I would strongly advise anyone not to buy an Amana. This is absolutely the last time I will repair. The next time, it is the junk yard where it should have been in the first place.

I bought a whole set of Amana appliances when I moved in to take care of my elderly mother: washer and dryer, refrigerator, and stove. Luckily, I haven't had any performance problems with any of them. But the quality of the exterior is not good. The handles and hinge covers on the double door frigde have yellowed to the color of butter and cracked. According to the manual, which I just looked up, you should only use baking powder.

I wanted to take the time to let you know that I am extremely unhappy with company and will do everything in my power to spread the word about Amana products to each and every one of my customers. I see nine customers a day, which means forty-five a week, and all have and will be informed of the multiple problems I have had with my Amana Washing Machine. I don't want anyone else to be duped into buying one of their products by a Best Buy salesperson. I have never encountered the problems I have encountered with this washing machine that I purchased brand new less than three years ago.

I purchased the Amana dishwasher ADB1500AWW3 in August 2009. Shortly after it was installed it would not start and the control panel had to be replaced. Today the control panel was replaced again. I spent 8 hours of my vacation time the first time. Today Sears was supposed to come between 8-12 noon and did not show up until much later than that. My spouse spent 8 hours today waiting for Sears. Another 8 hours will be spent next week waiting for the control panel to be replaced again. That is 24 hours of time wasted on a poor product. Also when I made the appointment for June 3, 2010 I was told by Sears that no appointments could be made on the weekend. Today the repairman told my spouse that Sears does do repair work on the weekends. I was lied to by Sears and sold a product that does not work. I was told by Sears that they will not replace an appliance unless four major failures occur in one year.

I have an Amana refrigerator with the freezer on the bottom. It has always been noisy when making ice cubes, annoying in fact. Recently, I decided I didn't need to fill it up with ice cubes, so I moved the lever to stop making ice. It’s a wrong decision! If you turn off the icemaker during its "cycle", the water stays in the pipe (or wherever) and freezes. When you turn the ice maker back on, the frozen stuck in the pipe will then burn out the motor. Voila! I called the repair tech for another bill. Shame on Amana! They should not allow one to turn off the ice maker during its "cycle" as it will probably cause a problem. I guess the only time one can turn off the ice maker is when the tray is completely filled. Why isn't this noted on the freezer tray? How simple would that be? Where's common sense?

I purchased an Amana appliance package from Home Depot on 11/26/09. It was delivered on 2/1/10 after repeated rescheduling, and since he has had the repairman at my home 3 times because the ice maker in the refrigerator literally explodes 7 times to release all 7 ice cubes. It wakes me in the middle of the night. And if I turn it off, it cannot make enough ice for my family during the day while I'm at work. The guests in my home have jumped out of their seats at the sound of the explosion. The ice maker has been replaced twice and I've been told it's a design flaw. It’s too bad you can't see the fridges running in the store. I never would have bought this one. Now, the handles fall off. I'm losing valuable sleep and sanity but at a loss as to any solution.

I purchased Amana Refrigerator #ABB222ZDEW with bottom freezer and top refrigerator on July 24, 2004. The compressor went out and was replaced on 03/27/2007. The part was covered but the service call was over $200 and guess what? It went out again, of course, just after the warranty. I will be replacing this and it will not be with Amana or Maytag. I was told by the appliance repairman that the date is the original purchase date and there is no warranty on the "replaced" compressor.

I purchased an Amana OTR Microwave in July 2007 (1 yr. warranty). The PC Board went out last week and after being told the board replacement would cost $185.00, delivery $50.00, installation $70.00. I decided it would not be cost effective to do the repairs. A new Microwave would cost around $300.00. The microwave was made in Malaysia in 2007. Another piece of junk for our landfills. I asked if they could refurbish it and donate it to a charity and was told "We can't do that".

Because I too also believed they were US made and because they were recommended by Consumer Reports, I bought my dishwasher on 10/2/2009. It is an Amana dishwasher made by Maytag! What a joke. It has stopped washing yet again. The model number is ADB1500AWW3. My repair man asked all the standard questions: Did I check the plug? The circuit breakers etc, etc? Mine also has the exact same problem! The parts that are on order is a control elect # 22 665 W102188321 and the second part is a control panel # 22 465 99003368 1. Why am I not very surprised when my repair man stated that this problem is occurring constantly on this model and many others? It doesn't seem to matter that I am very dissatisfied and upset and of course, not to mention very inconvenienced. Oops, by the way, I won't purchase from Maytag again but who cares? Certainly not Maytag!

There is a faulty design on the Amana ACS3350AS gas range, where a poor door design causes the oven to leak heat, and fry the front control panel rendering the entire oven worthless. Amana stopped selling the control panel, so there is no way to fix the 4 year old unit at all. I've got to purchase an entire new gas stove, $1,200 or more for a slide in.

Because I believed they were US-made and because they were recommended by Consumer Reports, I bought two Amana dishwashers in the past two years. First was an ADB1500, second an ADB2500. A single relay in the control panel of the 1500 went out, but it couldn't be purchased separately. I called Amana three times about this to see if they would send me a control panel, or at least give me a discount. Nope. I found the part locally for $150, "Made in CN", whatever country CN is-- I hope it's Canada, but suspect that it's communist China.

We purchased in 2006 a Amana dish washer, Amana gas range, Amana freezer/fridge and Amana microwave that mounts above the range. The problems so far since 2006 (4 year old appliances which we paid big bucks for). The Amana dish washer has the door handle broken completely off. The dishwasher is loud as a freight train. The range oven has had replaced all the cast iron grates, burner caps and burner plates on the range top due to paint chipping, had the broiler and oven igniter replaced. (broiler had never been used, not even once!), had hinges on oven door replaced. Latest issue with the oven is the digital display shuts the oven off at about 350 degrees.

In May 09, we bought the dish washer in three months it broke down, The service man came and fixed it. About 5 months later, the same thing, same problem. Now the warranty is about up and it is broken down again. This time we are told that they can't get the parts to fix it. The warranty will be up this May 2010. We asked about a new one and no one will talk about that. So now, we have a pile of junk that we can not use. And to top that off, I get a form in the mail to buy extended warranty. What a joke? Why buy a warranty that they want back?

We have an Amana AC222. fridge freezer. The first was replaced as it sounded like an old Russian tractor. The second broke down and food lost and supposedly repaired but broke down again just after the warranty and food obviously lost as we were away. The cost of repair was given as approximately 450 and then any insurance about 335 pa. The call out was 75. Our neighbor has had 3 ie 2 replacements. The message is clear. Do not buy this product. We have ordered a Samsung, half the cost and a very high reliability rating. We will see.

We moved into a house with an old refrigerator, which died one day. My husband and I looked carefully and decided to buy an Amana brand refrigerator with top fridge and bottom freezer. This was a big decision for us because it was such an expensive refrigerator, but we thought it would be an investment and it will last for many years. We have had it since Dec. 2004 and have had constant issues with it, freezing the food in the different compartments. Frozen milk, vegetable, fruits,etc. I would turn it down and then the refrigerator would defrost, when set at half the maximum temperature.

Five years ago we purchased an Amana 20 cu ft. refrigerator bottom freezer (Model No. ABC2037DTS Serial No. 10478378EV). Ten months ago, we had to replace the jazz control board because the back of the freezer was iced up. Today we had to replace the exact part because of the repeating failure of the control board. We were told the warranty on this part is 90 days.

We purchased our refrigerator on Jan 5, 2005, and today the compressor stopped working properly. Everything in our freezer is thawed out. I looked it up and found that it is short cycling, and eventually, it will soon cease to operate at all. It has been about 3 months from the expiration of the 5 year warranty. I cannot believe this. From everything I've read, I guess we will have to buy a new refrigerator. Although I don't know how since we can't afford a new one. My husband is 81, and I am 63 and disabled.

I posted a complaint about the compressor in my 9-year old refrigerator going out. Jennifer from Amana called and offered to replace the part for free. I still have to pay $250.00+ labor, but I find that an acceptable maintenance cost. Thanks Jennifer and Consumer Affairs, the landfill has been saved. I will definitely use this site before making future purchases.

I purchased an Amana Distinctions refrigerator less than 9 years ago. The compressor went out, it is out of warranty and not worthy of fixing. Save your money on Amana. It now must go to the landfill. Buy cheap, Amana no longer fixes things!

On June 28th 2007, we purchased a refrigerator Amana model AB2225PEKS made in USA. We paid for it about $1,700 (according currency exchange rate on that time). We choose to buy this specific refrigerator in order that we will have, as the salesman that sold us at Crystal (the Israeli importer) Sales Center, a good and reliable refrigerator for many years ahead. To our surprise, about 4 months ago, the refrigerator became out of order, about two and a half years after we purchased it. First, it seemed as an electronic fault.

First off, this is not a complaint. I bought an Amana range microwave oven back in 1989. It has never needed repairs, and I have only changed the light bulb once in 21 years the model # is R310t mfg # p7766529m and I am still using it today. So, I would have to say, they do put out good appliances or maybe they just made them better back then. I just thought someone should hear this because this was a good ending because my microwave is still working as good as the day I bought it!

We bought an Amana/Maytag "Trio" refrigerator or better know as the French door series for around $3000 in 11/04. It was damaged upon delivery, and it took Home Depot almost 2 months to get a suitable replacement. We have had our share of problems with the unit of the years that mainly unplugging them for a few hours seemed to resolve. Now we called, because it's making a loud buzz and click and we had to pay $109 for a service man to come out. He did nothing on hands and told us it was the compressor.

I have been told that my fridge is not part of the recall but it has the same problems that the recalled unit have and the beginning numbers and ending numbers that they speak of on the recall site match up. They are unwilling to help me with my problem, Model# ARS266ZBW.

We live in our motor home full time, and had to replace our stove. We ordered an Amana very much like the one we were replacing, but the contortions that have to be gone through to light the pilot in the oven are nearly impossible. I have emailed the company and gotten no help. I would like the management personnel at Amana to try lighting the pilot on the oven on the stove, by themselves. I am unable to light the pilot by myself and sometimes my wife and I have trouble getting it to light together.

When I built my house in 2001, within a year we had to replace the whole handle unit on the dishwasher, which was costly, my husband did the repair. Then last year, the dishwasher started leaking, ruining my oak floor. We then replaced the dishwasher in 2009. Our refrigerator was less than 1 year old. I had to get the repairman to replace the motor. Two of the drawers are broken where we have to hold up when we pull drawers out to keep them from falling in the floor. The lower shelf on door has broken, too.

Our microwave is brand new. We just bought the apartment and used it once or twice and it went kaputz! We have a microwave oven under warranty that does not work. We only used it two times. Two different men from A&E factory have come to work on it. Both stayed 3 hrs. just to say they needed to order more parts. I am very tired of this unprofessional service. Why can't you change the microwave? It's obviously never going to work properly.

This is not a complaint; it's a compliment. I purchase a home four years ago that had all Amana appliances, which I loved. Within the first year, I replaced the electric stove top with a five-burner gas stove. Loved it. However, the microwave oven had an issue with the safety film on the glass door, and the refrigerator started to make a noise. Amana replaced the microwave, no questions asked, and sent a technician to check on the fridge. He was unable to find anything wrong, saying that sometimes fridges make noises. In addition to the growling noise, the fridge made a louder-than-usual noise whenever it kicked on or off.

We had purchased an Amana Gas range (Model: ARGS7650) in July of 2001. In May 2008, the range blew the circuit breaker several times so we called a service technician. After evaluating the range, the service technician was visibly shaken and told us that we were very fortunate the range did not cause a fire in our house. He said that the oven burner had come loose and burned the insulation from the nearby wires (I think that these were the wires to the ignition). The now bare wires were coming in contact with the copper gas supply line leading to the burner.

I purchased Amana Refrigerator in 2001. In 2010, it is no good. It has leaking Freon, technician found the thermostat had been replaced before we purchased it. This is the second appliance we have had to replace from this company purchased at the same time. Due to this we have had to spend $3000.00 to replace these items.

I purchased an Amana range and after the first time I used the self-cleaning option. It burned out the controls so now I have no oven or broiler. I was told the part would cost $375 plus labor. The serviceman told me they are very much aware of the situation that the self-cleaning can cause, but they fail to warn their customers.

Amana refrigerator MDL Afd2535des: After five years of use, the control board had been replaced two times at a cost of $821.19, which is 44% of the original cost of the refrigerator. I spoke to Barb, she said that there was nothing that Amana could do, that there was no data indicating that there was any problems with this refrigerator model, although upon going to Google, I read many that were similar complaints to mine.

I purchased an Amana refrigerator with the freezer on the bottom 8-15-06 (model #ABB2222FEW). On 12-16-08, the refrigerator part quit cooling. I called the repairman. He instructed me to take everything out and unplug for 3 hours to defrost. This worked temporarily. We had to do this at least four more times until October 12, 2009. I called a different repairman. He said it needed a new control switch. The refrigerator was repaired on October 21, 2009 for $216.00. The repairman knew right away what the problem was because he had replaced several of these switches within the past few months. We have had no problems since.

Model # AFI2538AEW was purchased in May 2008 for $1,600.00; French door with bottom freezer. On 11-29-08, the door alarm was alarming and then the inside lights went out and the ice maker quit. I purchased the extended warranty on 12-5-08. I called the manufacturer; they sent a tech. The tech had to replace mother board (#1). On 3-20-09, #2 mother board. The alarm will not sound, Amana put into research on 7-3-09, received 3 major parts for tech to replace; the #3 motherboard, control panel in front, and another part.

I was thinking of buying a new fridge, just because mine is 31 years old, and my wife keeps hounding me that we should upgrade. Sure, it uses about $150 more per year to operate than what some of the new ones are claiming. I know that because I tested it with the Kill-a-Watt P4400 tester. It would take over 10 years to recover the cost of a new one. And, I read all your horror stories about new ones, and hear that 5-10 years is the life expectancy? I have had to replace the ice dispenser motor and the compressor about 10 years ago. That was about $250. I might just wait till it quits totally.

I purchased an Amana slide in electric cooktop range (ACS7270) three years ago. After 1.1 years, the electronic control panel showed an F1 fault and had to be replaced. They replaced the part, no labor. Now exactly two years later, the same thing has happened and it will cost $300 just for parts to be fixed and then labor. They offered the 50% off the $600 part. They also said they would take 15% off a new purchase. I said that was unacceptable and they offered their complaint email and could not offer anything else. In doing research, this is a common problem with this brand as well as Whirlpool and Maytag appliances.

I purchased an Amana dryer, model# (P)NED7200TW serial# (S)10261594NN, on 11-29-08. The dryer quit running in Aug. '09. It was used every other weekend and sometimes only once a month. The dryer has had a maximum of eight loads. I had a repairman come in Aug. '08 who fixed the dryer, but it dried seven loads and quit working again. The repairman came a total of four times. Every time, seven loads are dried and it stops running. I need a dryer that runs. Maybe you can help. Amana is doing nothing. They said they want a second opinion on the problem. The problem is I have a dryer that doesn't want to keep running and nothing is being done to really solve the problem. I have a dryer in my basement and I have to go to the local (dirty) laundry to dry my clothes at an added expense to my family.

I have the Amana fridge model ARB2107AS bottom freezer for 6 or 7 years, I think. I’ve called the 1-800 a few times as milk seems to go bad quickly. At any rate, this Thanksgiving, I went to get out desserts, all were melted, and water was puddling underneath. The repairman said a service call would be $85.00 and probably a couple hundreds to fix. And this model would probably continue to have issue? I called Amana and asked them how they could sell a fridge for $1,900 and only expect it to last 7 years. My old one was 35 years old.

In January 2008, I purchased a townhouse and in April, the Amana over-the-stove microwave quit heating. After much research, I found out when was it installed. The salesman at VANS in Billings, MT wouldn't help me other than giving me the phone number to call. They gave me the name of the local repair service to call, who said it was a magnetron tube and ordered one for me from Amana. They installed a new tube in April 2008 for a service fee of $79. The same thing happened in April 2009, only it cost $89 this time. It happened again in November 2009. I refused to have another tube put in for a service call of upwards of $100. This is microwave model AMV A1162AAQ.

I bought an Amana refrigerator in 2005. It broke down in 2008, and the fan in the freezer part was bad. Thankfully it was still under warranty. We got an extended warranty later in 2008. It broke down again in 11-09. The service tech came out, and the compressor was bad. A week later, they came back with the part; and the new compressor was bad. Still no refrigerator. I would never buy this brand again! I have never had this amount of problems with an appliance.

For anyone considering an Amana freezer-on-bottom refrigerator, check this before you back the unit into place. From time to time, we used see some water near our refrigerator. With four children, we always thought it was because someone had dropped an ice cube. Well, it turns out that wasn't the case. I recently backed out our unit to clean off the fan grill. I found a lot of water underneath. There were clear signs of water damage as we had black marks on the hardwood floor.

I purchased an Amana slide-in range in 2005. I wanted stainless, as my husband and I have radicular nerve damage so we can unexpectedly drop things. It was $1800 for this range. In 2006, the panel started throwing F-3s. I emailed Amana, and they sent back directions to shut off circuit breaker for 15 seconds. Then it should be ok. We've been doing this since then. Why? Well, we called factory service and they refused to come out to where we live (30 min-45min) as it was too far away. No, I wish I were making this up. About 18 months ago, it started throwing F-2s. I am clueless, but I do notice that when the heating season is in full swing, I can't get the stove to stay on. It's gas. We had gas heat but switched to oil. But we had troubles before we switched.

I ordered an Amana Complete Ice Maker Kit - 1165807A from this company (ApplianceZone). The ice maker has basically two pieces that are connectible through a male/female plug. The unit I received had incompatible plugs, and therefore was unusable and useless to me. The pieces were also not the original manufacturer's pieces. I contacted ApplianceZone via the chatline. This is the only way you can talk to them. They said they will not accept a return of an electronic part for a full refund, but they will agree to have it replaced. I sent them a photo of the two incompatible plugs, but they stopped the email correspondence completely at that point.

I bought the Amana Distinctions refrigerator 8 years ago. A few months after the one year warranty was up, the thermostat went out. When a repairman came to fix it, I mentioned that the water dispenser broke and when you try to run it, water pours out all over the floor under the fridge. He said he couldn't do anything about that since I hadn't mentioned it when I called for the service. $150 later, the thermostat was fixed but the water dispenser was still broken. Last year, it stopped freezing in the freezer. I paid $80 for a repairman to come out and tell me the compressor was broken, and it would be around $800 to fix.

This stove was purchased in 2000 at a cost of $822. It has never worked properly and I consider it a lemon from day one. First, we had problems with the cleaning cycle. It burned the inside of the door and melted the plastic around it. They came out and replaced the parts twice. Then when that didn't work, they sent us the parts and said to fix it ourselves. After that, we had to call repairmen several times at our own cost, since they said our warranty had run out. A serviceman came and went over the whole thing, and fixed something and it worked well for a short time.

We purchased a bottom freezer Amana refrigerator in August of 2007. We just had to purchase a Kenmore fridge on 9/28/09 to keep our food in, because every other month since the purchase date, the Amana freezer over freezes and burns all the food while the refrigerator stops working and spoils all of that food. Plus when we purchased it, we sent in our info to get a $50 rebate that was never sent back to us, yet they had our address to keep sending extended warranty paperwork!

In 2000, I purchased an Amana side-by-side refrigerator after extensive research. I loved this unit. At the time, it was one of only a few to have the filtered ice in the door with crush options. Needless to say, I was elated. Within two years of owning the fridge, it died for the first time. All told, including yesterday, it has died a total of 4 times. My mom still has an Amana fridge in her garage that is almost 30 years old, and it still works! They sent out recall notices on certain units, and of course, when I called, my unit is not one of them.

My Amana range model # ARTSC862155 that was purchased on 3/01 has had multiple recurring issues. The clock touch pad shows F1, F3, and F4. I’ve paid over $500 in repair cost. Now Amana is offering a $125 reimbursement and/or 20% off a new unit. That’s crap. They should replace a unit if it won’t last over 5 years. I’ve got 3 Amana products and will not replace a lemon with a lemon.

I purchased my Amana refrigerator on 3/16/07. It had a small fire on 9/17/09. We unplugged it immediately and called the number on our extended service coverage. They would send someone in two days. I called Maytag. They said they could have someone there in four days. (They both use the same authorized service center!) I checked you web and saw there was a recall on 1.6 million refrigerators. I called Maytag again, but since mine was a newer model and a bottom freezer, it was not part of the recall. I again explained that the unit went on fire. It was a waste of time. The tech arrived on Saturday to check the fridge and confirms it's the relay (reason for previous recalls). He needs to order the part and it can take up to 7-10 days!

Our Amana range was purchased in November 2000. We've replaced the keypad unit three times and it is out again. It costs over $100 every time we replace it and that’s doing the labor ourselves. They will only offer 25% off of a new Amana range. They are depreciating it 8-9 years. I find that unfair since it is a faulty unit. It was not dependable from the first time the unit went bad. Maybe depreciating 2-3 years would be fairer. My husband has heart disease and is diabetic. Therefore, fast food isn't very healthy for us. Also, I have MS and we purchased this unit because the knobs are on the front and it has a flat cooktop for ease of cleaning. We have had the unit go out twice when we have had company, once was Thanksgiving. It is so frustrating!

I have an Amana slide-in smoothtop range which was purchased in March 2002. The stove was purchased from Dunnett Inc. in Bangor, Maine. I had a few repairs done since the stove was installed, the oven thermostat and the control pad. The control pad starting beeping on August 22, 2009. My husband opened the stove top to get the numbers to order the new part and much to our surprise, the counter top in the back of the stove where the vent pipe from the oven comes out was burnt and one side on the stove itself was melting. Also, the underside of the glass top itself is blackened.

I bought an Amana dishwasher model ADB2500AWW1 in December 2006. The front latch broke. I'm now told by a qualified Amana tech that not only do I need a new latch assembly but also a new front control panel since the flimsy plastic housing for both are broken. The cost of the replacement parts as well as labor would be more than the original unit cost. This is a scam! Amana is supposed to be a quality brand but is lousy. From browsing the web, there are many other people with the same issue. The tech even told me that he replaces at least one of these per week for Amana, Whirlpool, Maytag and Jenn-Air products (all owned by the same company). They should issue a recall and put in adequate parts that can support the functions of the appliances. I will never buy Amana or any sister company products again. What a rip off.

I have an Amana gas range, model number ARG7102W. This stove is not safe. The slightest bump of the knobs will turn on the gas but not ignite it. One day, I came home to a house full of gas. Thank God it didn't blow up. This stove is going in the garbage as soon as I can afford to buy a new one. I would not recommend this stove to anyone. Am I the only one this happened to?

We bought our freezer-on-the-bottom-refrigerator in 2002. After only a few months, the pullout basket began making grooves and holes in its track. We found out that the track was made out of the same materials as the rest of the unit (foam covered over by a thin plastic) and had no reinforcement. In June 2009, the thermostat went out causing the automatic defrost not to work, which caused the refrigerator not to work, which in turn caused the food in the refrigerator to spoil. Just this week (July 29, 2009), the center track for the vegetable drawers broke off where it connects in the front. It seems that this refrigerator was very poorly made and unless Amana proves to have appliance made with better materials, I will not buy another Amana product.

Since purchasing a stainless steel counter depth Amana Refrigerator, model #ABC2037DES, in 2004, I have had nothing but trouble. Thermostats failed several times; the defrost coils broke several times; the compressor broke and leaked. It seemed that the problems were elusive because it would take several visits by the technicians to diagnose, get parts and repair the problems. All in all, we have had 12 visits from A&E.

Six year old refrigerator died, compressor failure. I have 20+ year old in the garage still working. Need to repair or replace.

I purchased an Amana Refrigerator Model; #ASS2222FEQ with Serial#1156842NA on 3/25/2008. On 7/13/2009, second incident of freezer not working in a refrigerator not yet 1-1/2 years old. I called 877-342-1446. Frantic that I was going to lose a freezer of food, I was advised by Kim that a repairman would arrive at 7/15 between 8am-12n. I called 800-628-5782, which was another number I had for Amana and spoke with Jamila. After explaining the problem, Jamila advised me that there was no service call request in the computer, so she initiated and advised that a repairman would be here on Wednesday, 7/15/09. I did tell Jamila that a second freezer failure in less than a year is totally unacceptable.

Amana refrigerator is not on recall list but having the same problem as the one on recall list. This should be on the recall list. The unit is 4 to 5 years - relay failure that turns on compressor.

We purchased an Amana Side by Side refrigerator Model SBDE21BPSE on December 22, 1998. We have exhausted two after market extended warranties on repairs since the purchase. We have at least 20 service calls on this appliance. The technicians from our City's Utility Home Service Contract are currently attempting to get the refrigerator running. The prognosis does not look good. This refrigerator has needed service almost every 6 months - starting weeks after the purchase. The interior walls are stress cracked, which Amana pretty much said "so what".

I purchased an oven and stove-top in 2000. I am now replacing the membrane, switch pane for the 6th time at $150 a pop. F1 comes on and then the stove stops working. The last time we ordered the replacement part, it took three months to get which tells me that there are other people having the same issue. Amana is no help except to say that they have not had other complaints. We are tired of this! I too can feel the heat coming from the over when it is on and have the brown spots just outside the door. I paid the service guy the first time. I saw how easy it was to repair and ordered on our own the next five times.

I purchased an Amana air-conditioner, model no. ace185r, last May 2008. By June 2008, it had gone out. It sounded like it was about to come out the window. They sent another one in July 2008. Now, here I am in June 2009 and the second air conditioner they sent is doing the exact same thing. I am waiting in a new one. I went back to the store to see if my new unit has come and someone else has brought an old one back they also purchased last year to get a new one. They are no good. There's a loud roaring noise and smoke coming from the back of the unit.

I purchased an Amana French-door refrigerator, model AFD2535DES, in August 2004 as part of a kitchen remodel. I paid $2400 for it. I've had 3 repair calls on it in less than 5 years and when I opened it this morning, everything was warm.

We bought this washer in June of 2005. We decided on an Amana because it was a well known brand and the price was decent since we were getting a bit of a break buying all new appliances for the kitchen as well (not Amanas by the way). Now, we know why the salesman gave us a break—to get rid of a piece of junk! This washer went belly up after exactly 4 years. I went to wash a load of laundry and it filled up fine, but then when it got to the agitate cycle it just started grinding and vibrating and the agitator was not turning. We called in a repairman that told us that it was the transmission. The transmission has a ten-year warranty, so it was still covered; however, in order to change the transmission, a seal kit must be changed. That is not covered and costs around $100 plus you have to pay for labor. The estimate for repair was $286, which is almost only $100 less than we paid for the machine new 4 years ago! What a rip off!

My oven (Amana) has not worked properly since January 2009. Many technicians have been to my home trying to find the right part with no luck. The last technician came out on May 18 but had no parts to install. I called the manager Isaac and asked him where is the part and he said that he did not have the part that he did not know if they even made that part anymore or if it was available. I asked him why he would send out a technician to repair the stove without the part. He couldn't tell me that but said that the part for my stove would be in on June 6th. I tried for several days to reach Isaac with no luck. Messages were left but he would not call back so I called the corporate office and spoke with a Mike **, the manager of the corporate office. He said he would look into the matter and speak with Isaac and that he would call me back that same day which was June 8th. He never called back.

I purchased an Amana refrigerator (model # abb2224deb, serial # 1113894dgt) on 11/26/05. I have had five service calls after the warranty expired. I am waiting for the serviceman for the sixth repair. They have replaced several relay switches and several computer units. This appliance is a piece of scrap.

We also purchased an Amana glass cooktop, model number ACC4370AB. It has been horrible. When I turn the burner down to low, it boils over. In fact, I can bring a pot of water to a boil on low. We have had a repairman out while it was under warranty to replace switches. It lasted only a short time. Now it's out of warranty and we can't afford to replace it.

I was washing my clothes today in my model #NFW7200TW, serial #11885288LV Amana front loading washing machine. I went to change the load and noticed water all over the floor and the door was foggy. But I thought something had come unhooked and didn't pay attention. I reached in my washer and started pulling out clothes and as I was almost done, I noticed rattling and knew I hadn't had anything that would rattle in the load. I looked closer and there was a huge chunk of glass (7-10 sq. inches) laying in amongst my clothes and as I looked even closer, there were shreds and chunks of glass all through my clothes. I looked at the door and to my dismay, the inside of the door was missing a huge chunk of glass and there were cracks going all over.

I purchased a double oven in December 2004. I have replaced the control pad 4 times and the constant clicking just began again. The oven turns itself on. In the middle of the night last night, I heard the clicking and came down. My oven had turned itself on. This has happened every time and then the panel just goes out. I have a large family with 9 children. I need my oven and every time it goes out, they charge between $300 and $500 to replace it and said that this is unusual. I had another double oven purchased new in 1995 that would burn itself out when it cleaned.

I purchased an extended warranty for my washing machine. The machine doesn't work properly and needs repair. They will not perform and send a repairman. I purchased a worthless warranty. I want my money back or have them repair the washing machine.

I have an 11-year old Amana refrigerator that has had to have the handle replaced about 5 times (so I've bought 5 handles). I am a single person and hardly do enough opening of that door to warrant the sort of abuse that would lead to this level of breakage. The last handle just cracked today. Customer service told me my refrigerator was from 1981 (not) and that they had no record of problems or of my purchases. Another new handle? $35. No way. I'll use superglue until I can throw this thing out and never buy another Amana again.

I purchased an Amana French door refrigerator in May of 2006. I've had it serviced 6 times since then, 3 times for the same part, the fan motor and 3 other issues including the freezer not working. I just had it serviced this past week again. Each time I have it serviced, I have to miss a day's work and spend several days living out of a cooler and lose food because most times it is not discovered until it has defrosted. I tried calling Amana this last time to tell them that this unit must be a lemon but they would not even discuss the idea of replacing it because it was not serviced by Amana as I have a Homeowner's warranty. I have spent over $500 in service fees and warranty cost and still have a poor product.

My 3-1/2 yr. old Amana refrigerator (actually Whirlpool) part (not freezer) stopped working the week of 03/08/09. I called Whirlpool, since the fridge was under warranty. Whirlpool contracts service with Metro Factory Service and set up an appointment for 03/17/09. I called MFS first to ask if there was a service charge and was told 3x no. I took the day off and the service person came at 2 pm on 03/17/09. As soon as he entered the house, he told me that I would have to sign an agreement for a $134.95 service charge.

We bought our house less than two years ago. As part of the sales agreement, we bought a new fridge along with all of the other brand new Amana Appliances. Our fridge just quit working one week ago. The technician who just came out has just informed me that nothing is covered under warranty and that the fridge is shot. What the **. This thing is a year and half old! I called Amana and they said they would cover the cost of the parts. It's a $900 job and my portion is about $260. Here are the obvious:

We purchased a new Amana bottom freezer refrigerator in January of 2007. It has not been cool for the last several days and we placed a refrigerator thermometer and the temp is 60 degrees should be between 34 and 40 degrees. It was a nightmare trying to get in touch with anyone who could give me a straight answer. In fact I never did. I had to schedule a service call which will take two days of waiting for a call to confirm and the actual service call of course between the hours of 8am to 5pm. After reading all of these horror stories I am wondering if we would be better off just to buy a different refrigerator from someone else. Of course all the food....... This is horrible that so many could be taken advantage of with no recourse. I, too, thought Amana was a standup brand! Thanks for the venting opportunity!

In 2004, I purchased an Amana slide in electric top range with touchpad. I had to have touchpad replaced in Nov. 2006. Now, I will have to have touchpad replaced again in Jan. 2009. It seems to be that the touchpad is not insulated from the oven heat and causes the touchpad to fail with an F-1 code and beep tone. We do not use the oven all that much but now, we are replacing the touchpad every two years? I saw many other complaints about this same product. Class action, anyone?

We purchased an Amana stove in December 2005 (serial number ACS7270AS). Since we have purchased this stove, we are now replacing the touch pad for the 2nd time in the last two years. I called Amana tonight to ask them questions about the stove. They reassured me that the stove was man-made and that if I'm having a problem with the stove, they couldn't explain why because they have no reports of anyone else having the same problems. The supervisor did offer me 15% off of a new stove made by their company. Both times the F-1 problem has happened, it was during the Christmas holidays - except this last time it was on Christmas morning. We had to cook our turkey outside because the oven wouldn't stay on.

I have had my dryer about 2 yrs. and the same part keeps failing. I just had it replaced a month ago and it's broken again! I believe the part is the thermo fuse. I am so tired of waiting for and paying repairmen, I'm about to go nuts! I should get a new dryer from Amana for all my trouble!

First, let me just say that we had a windstorm like no other that had ever gone through our area and we lost power for 3 days. During that time, we lost everything in our refrigerator and freezer and our deep freeze. Very happy when the power came back on but upset that everything had to be replaced in the refrigerator and freezer. So here it is, about two weeks later and several hundred dollars later. This morning I get up to find everything in the frig is room temperature. All the refrigeratable groceries I have are ruined for the second time in about 3 weeks. I call the 800 number listed in my Model AFD2535DEB frig. I had to have the serial number and model number. This was purchased new Jan 23, 2006 but I was informed, of course, the warranty is expired.

In 1991, we bought an Amana stove model arh660hr ser # 9106042866 from Sears. We never thought that we would be having ongoing problems with the hinges for the oven door. I never heard of oven door hinges breaking and causing the oven door to fall from the range. So far, 3 hinges have broken and we have had to repair them at our expense. But last night, it was a different story as my wife had baked a cake and as she opened the oven door, the hinge broke and the burning oven door fell almost causing her severe burns. I have called Amana and they really could care less but this is a problem where a person could be hurt or maimed. Seems to me that the manufacturer should either recall the stove or replace the defective hinges at no cost to the original consumer. If my wife had been burned, I would have looked for recourse from Amana. So tomorrow, I have to call a repairman to come to replace the defective hinge with another manufactured one exactly the same as the 3 that broke. I hope that you can help us.

We bought a new Amana washer in 2004 and within the 1st year needed the main bearings replaced under warranty. These same main bearings need replacing again at an estimated cost to us of several hundred dollars. We owned Maytag/Amana products in the past because of their quality products but it seems their new products are lacking in quality design and materials.

I bought an $1,800 Amana refrigerator in 2002. In the first three years we had three services calls because of excessive moisture inside unit and icing inside of the refrigerator side as well as freezing of vegetables/fruit in the bins. On the last of the three service calls the technician identified a sagging hinge as the problem and was able to repair the hinge to improve the seal on the doors.

We purchased October of 2001 an Amana Distinctions commercial quality washer. Model# DLW 330RAW. Not long after we had it conveniently just out or warranty,it began leaking all over the floor. The motor would shake all the time. It never seemed to rinse clothes completely, many times I had to re-rinse the load, would never fully spin out the clothes always had to run it through the spin cycle twice. The final problem was when I smelled burning rubber and went downstairs to find the entire basement filled with smoke. The belt melted all over the motor and started melting the plastic parts.

I purchased an Amana slide in electric cooktop range(ACS7270AB) 5 years ago and after 3 years the electronic control panel showed an F1 fault and had to be replaced and now 2 years later the same thing has happened and it will cost another $300 just for parts to be fixed.

Bought Amana refrigerator model #ABB1927DES in December 23, 2004. Compressor failed and between diagnosis, shipment of parts and return visit of authorized A&E Factory Service, Wharton, NJ at least 2 weeks without refrigeration.

I purchased an Amana 3 door stainless steel refrigerator model #AFI2538AES the end of July, 2006 from Mays Munroe Appliances in Tallahassee. In January, 2008 I was awakened from my sleep by my refrigerator making loud thumping noises. The electronic front panel was also flashing lights. I could not turn my refrigerator off due to the fact the food inside would spoil. I had to listen to the noise all night. The following morning ,which was a Thursday, I contacted Amana at the customer service number. I was told they could not send someone to my home until the following Tuesday. I had to listen to the loud thumping noise for almost 6 days. I figured out the noise was coming from the opening and closing of the ice maker door.

We purchased a side-by-side Amana refrigerator in 2003. We used it for less than one year as our everyday refridgerator. Due to a move to another city, this refridgerator then became our spare for the last 5 years. Therefore, it has been used only sparingly.

I called Amana Cust Service on 8-15-08 with regard to the warranty on my Amana Washing Machine. I had a pump replaced today at a cost of $208.65. I have used this machine for 3 1/2 years so I believe that I am within the time frame of 3-10 years for the warranty, stated in my manual. I was told by the representative that because the company who rendered the service was not registered as an authorized technician, that Amana could do nothing for me.

We purchase an Amana Brand Air Conditioning Unit and they installen a Janitrol condenser but we made them replace ir with an Amana brand condenser, but the Maching Unit Air Flow was substituded for a Janitrol Brand witch we told Rick Larrison we did not wanted. His response has been that the Janitrol is the same as Amana because Goodman owns Amana. A Lincoln is own by Ford Motor Company and if you pay for a Lincoln you do not accept a Pinto just because Ford Motor Co. owns them. The Proposal reads "Installation of a 3 1/2 ton 14 seer Amana with matching upflow 15 KW blower coil unit heatpump $3,980.00"

I did a little web search on epinions and found others have had the same experience. Most of them replacing the panel 4 or 5 times in a 3 year period. This is a $1800 range with a 300 repair bill each year. I have spoke with a manager at Amana and was told she was not aware of a problem and I should have purchased the extended warranty. She was not willing to help me at all. I now have a $1800 range that is 3 years old, I need to replace.

My refrigerator is now a food storage nightmare. All the little bottles and cans that normally go to that shelf are now where the milk and large drink containers go, and the shuffling around of everything has caused numerous broken bottles, spills and aggravation. If I can't buy a replacement part for my appliance, what type of customer service is that? You can't even explain why? I'm now very ready to dump this appliance and buy a new one even though I don't really need it. You can bet it WILL NOT be another Amana! Extra expense to replace the refrigerator to one that meets my needs. Aggravation. Repeated broken bottles and spills from having to shift everything around in the refrigerator every time I need something.

My 3 year old Amana refrigerator compressor broke. I have the service contract and I had to wait 6 days for a service person to tell me the compressor broke. When I called the next business day to make sure the part was ordered, I was told my mechanic was out and the paper work to order the part could not be ordered until his return.

My 3 year old Amana refrigerator compressor broke. I have the service contract and I had to wait 6 days for a service person to tell me the compressor broke. When I called the next business day to make sure the part was ordered, I was told my mechanic was out and the paper work to order the part could not be ordered until his return. The part takes 3 to 4 business days to get not to mention I have to wait to make another appointment to have it installed.

This fiasco has gone on for weeks. Fortunately, we kept our old GE top freezer in the garage so we have had that as a resource, but my husband is handicapped and long walks to the garage have made this time stressful for both of us. I want my money back and this Amana refrigerator gone from my house. I will never trust a Consumer Reports rating again. The old GE is coming back in the kitchen and I don't care what it looks like. At least it works!

Very unhappy about Amana range bought in 2007. First time oven cleaned, left brown stain on white enamel on edge of door. When the oven is on, oven door makes a terrible noise when opening. Now the refrigerator I bought at the same time, has developed a a ticking sound as if the fan is not working properly. This seems to start when moter begins, last only for about 30 seconds. Should anyone ask about Amana products I would give a definite NO, DO NOT BUY. Am sorry I got rid of my old appliances.

Since purchasing an Amana Bottom Freezer refrigerator in 2004, I have had the defrost compressor replaced 4 times, and the whole electric panel replaced last September. Today again the defrost cycle has failed. I just hope that I still have a warranty on the part. (I vaguely remember something about a 6 month warranty) which figures.

Bought a $1500 Amana side x side refrigerator. Very efficient and worked great right up until the compressor died @ exactly 2 years. Amana will only cover the parts, not the labor or service call. When I called to complain they offered me 25% off a replacement refrigerator!

New Amana SD X SD Model ASD2626HEW compressor bad after 3 months of service. 'Hard Start' kit was recommended and were told it would last up to 10 years. It lasted 3 months. Amanana repairman is now installing new compressor @$650.

The glass door on my Amana range exploded during a cleaning cycle.The unit is 2 years ld. Amana customer service told me that there is nothing that they could do for me. It's not under wrranty. This was the first time I ever used the cleaning cycle. It's clearly defective ad I have no recourse but to fix it myself at my cost. There is tempered glass everywhere. I have pictures. Any suggestions?

Bought a $1000.00 plus refrigerator from appliance store only 2 years old lost all my food plus husbands insulin supply went bad. Called Amana they did nothing! We called a repair man who states they need constant repairs. We spend almost $200 for a part. Here we go again a month later it is not cooling! Please get htese off the market and make them reimburse or repair the items at no cost as a 2 year old should last!

I bought an Amana dehumidifier less than 2 years ago. It has now stopped working. I did not expect it to last a lifetime but I do think a they must have little or no regard for quality or longevity of their products. We have an Amana washmachine that flooded the floor twice in 2 years after having the same part replaced twice. No more Amana junk for me!

Purchased an Amana French door refrigerator ADF2535 for $2000 in November 2006 because it was a recommendation from Consumer Reports. The compressor will not cycle off, which causes the freezer to ice up and does not allow the cool air to enter the refrigerator compartment. Called Sears but they say that it only has a one year warranty. They will, however sell me an additional year at $256 (which would start in November of 2007 and give me this repair and anything else that might happen in the next 6 months. When did manufacturers stop guaranteeing the reliability of their products for at least a couple of years? I have a refrigerator in the garage that is 16 years old and has only had one minor repair (last year). I think the best thing to do is to buy used appliances cheap and discard them when they break.

We bought an Amana side-by-side refridgerator/freezer in Feb. 2002. Paid $1200 cold cash. The compressor had a five year warranty. Compressor just quit June 2008. The repairman listened to the sound and said the compressor is shot, and it'll cost 500 bucks to fix. Did I mention you have to take the refridgerator back to the dealer too. They can do it for you, but that will cost extra. What a nightmare.

We purchased an Amana washer, for $430, on 7/21/03 We purchased the extended warranty, thank goodness. We use it in our summer home(condominium), so it get used a total of about 3 months of the year. We have had problems with it every summer when we come.

Little more than 12 months after purchasing a Amana 1oooK fridge, it went out. Frost accumulated between fridge and freezer and it stopped cooling. The freezer was loaded with frost. All food in fridge spoiled.I had to wait five days for some one to come and charge me 128.00 out of pocket to fix a frigging new fridge!

I also purchased an Amana bottom freezer refrigerator in 2005. Last December - compressor goes out. 2 years old. Our repairman also said that he has had to replace quite a few of these. Also, the door handle on the freezer has been loose since almost the beginning. We repaired it twice. It finally broke off completely last week. Called the repairman. I stupidly thought the extended warranty would cover this. Ha! So I called the company we purchased the extended warranty from. Was told the warranty only covers mechanical and functional issues. Opening the door is not functional? What a piece of junk. How many Avocado and Harvest Gold fridges are still out there functioning? And a 2 year old fridge has cooling and opening issues.

We lost a home to Hurricane Frances in 2004 and had to purchase new appliances. We chose Amana for ours. Our french door refrigerator is horrible, with doors that never close properly not to mention countless service calls to replace parts such as motors. We have had an oven fire, and our three year old washer is now going. I think we suffered enough losing a home, and now faced with possibly replacing our Amana appliances. You would think somehow the company would help us.

Bought a new home in 2001 all new amnana appliances and 1-1/2 year later our front loader washer went out; following by our front loader dryer. The appliance sales man talked us into again to buy amana since they were new and improve and we wouldn't have anymore problems.

My Amana diswasher was manufactured in Aug. '02. I'm not sure when it was purchased (we bought house last year). The control panel doesn't work, making the microwave useless. Whirlpool, which apparently bought Amana, tells me that they no longer make replacement parts for Amana microwaves. I know CA has a law that says a manufacturer must make parts to repair their products costing more than $100 for 7 yars from manufacture date.

Bought this attractive, EXPENSIVE, fridge in late 2005. Within a year and a half, the fan and evaporator broke. The repair cost $200. Bought the extended warranty, and 13 months later, the same problem occurred AGAIN! The fan managed to outlast the warranty by one month. I've lost hundreds of dollars of food and frozen meats from the two episodes of failure.

We purchased an Amana side by side 26cf and have had problems with it since the first year. It had problems making ice, worked through that although it would make ice on and off. It is now 3 yrs old and the compressor has gone up. From the repair man, Mr. Appliance, and from his vast experience, they have had trouble with these and suggested to call the warranty in.

I have an Amana side by side refrigerator I paid $2000 for in January of 2006. I had 3 service calls while it was still under warranty. Now my fridge is 2 yrs and 2 mos old and the compressor has gone out. I was quoted a $700.00 estimate to fix. Amana has lost my business from here on out.

12/2003 I Bought an Amana bottom freezer refrigerator. When it was delivered it would not cool. Another one was delivered after a hassle with the store.This one lasted 4yrs-3mo. Cooling quit and also had a buzzing, clicking noise every 10 sec to 3 min. I turned off the unit and called a independent repair person. The repair person came and turned on the unit and it started cooling. The repair person explained that this is a common problem with this product and possibly a defective compressor. I called Amana and had to go over the first person because they said that this is normal. Talked to the next in line (a supervisor Debbie Baker) and got the run around. How can I trust this product. A lot of this type of complaint has been posted on the Internet.

I have an Amana French Door (Model AFD2535) fridge that was listed as the top pick in consumer reports and is a piece of junk. I have had service here 3 times for it. First the handles immediately got loose, and the entire doors had to be replaced. Now after less then 2 years, the fridge stopped chilling, freezer still worked. So I called the Maytag 800 number, and they scheduled a visit from their authorized repair company. I called first thing Monday morning as the fridge went out on Saturday; they hence had a service person come Tuesday. I thought not bad. He orders the part. Of course, does not have an evaporator motor on hand, and, of course, it's not part of the 2-5 year motor warranty. He charges me $80 down payment for a service of approx $271. Wed. they call and say the part is on backorder so they needed to cancel the Thurs. appt. The part does in fact come Thursday; I call them back, and they say they won't have anyone in my area until Tuesday.

I bought an Amana electric dryer on Jan. 20, 2008, at Home Depot. Installed 01/26/08. It does not work. Amana sent a repairman who ordered a new control board and second unspecified part. Part is not available. Amana is unable to tell me when the part will become available. Home Depot says they can't do anything, it's up to Amana. Amana can't repair because it does not have the part and won't replace because it wants to do the repair. I have no dryer as of 02/14/08, but am out $539.