Amana Appliances Reviews

We purchased a side-by-side Amana refrigerator in 2003. We used it for less than one year as our everyday refridgerator. Due to a move to another city, this refridgerator then became our spare for the last 5 years. Therefore, it has been used only sparingly.

I called Amana Cust Service on 8-15-08 with regard to the warranty on my Amana Washing Machine. I had a pump replaced today at a cost of $208.65. I have used this machine for 3 1/2 years so I believe that I am within the time frame of 3-10 years for the warranty, stated in my manual. I was told by the representative that because the company who rendered the service was not registered as an authorized technician, that Amana could do nothing for me.

We purchase an Amana Brand Air Conditioning Unit and they installen a Janitrol condenser but we made them replace ir with an Amana brand condenser, but the Maching Unit Air Flow was substituded for a Janitrol Brand witch we told Rick Larrison we did not wanted. His response has been that the Janitrol is the same as Amana because Goodman owns Amana. A Lincoln is own by Ford Motor Company and if you pay for a Lincoln you do not accept a Pinto just because Ford Motor Co. owns them. The Proposal reads "Installation of a 3 1/2 ton 14 seer Amana with matching upflow 15 KW blower coil unit heatpump $3,980.00"

I did a little web search on epinions and found others have had the same experience. Most of them replacing the panel 4 or 5 times in a 3 year period. This is a $1800 range with a 300 repair bill each year. I have spoke with a manager at Amana and was told she was not aware of a problem and I should have purchased the extended warranty. She was not willing to help me at all. I now have a $1800 range that is 3 years old, I need to replace.

My refrigerator is now a food storage nightmare. All the little bottles and cans that normally go to that shelf are now where the milk and large drink containers go, and the shuffling around of everything has caused numerous broken bottles, spills and aggravation. If I can't buy a replacement part for my appliance, what type of customer service is that? You can't even explain why? I'm now very ready to dump this appliance and buy a new one even though I don't really need it. You can bet it WILL NOT be another Amana! Extra expense to replace the refrigerator to one that meets my needs. Aggravation. Repeated broken bottles and spills from having to shift everything around in the refrigerator every time I need something.

My 3 year old Amana refrigerator compressor broke. I have the service contract and I had to wait 6 days for a service person to tell me the compressor broke. When I called the next business day to make sure the part was ordered, I was told my mechanic was out and the paper work to order the part could not be ordered until his return.

My 3 year old Amana refrigerator compressor broke. I have the service contract and I had to wait 6 days for a service person to tell me the compressor broke. When I called the next business day to make sure the part was ordered, I was told my mechanic was out and the paper work to order the part could not be ordered until his return. The part takes 3 to 4 business days to get not to mention I have to wait to make another appointment to have it installed.

This fiasco has gone on for weeks. Fortunately, we kept our old GE top freezer in the garage so we have had that as a resource, but my husband is handicapped and long walks to the garage have made this time stressful for both of us. I want my money back and this Amana refrigerator gone from my house. I will never trust a Consumer Reports rating again. The old GE is coming back in the kitchen and I don't care what it looks like. At least it works!

Very unhappy about Amana range bought in 2007. First time oven cleaned, left brown stain on white enamel on edge of door. When the oven is on, oven door makes a terrible noise when opening. Now the refrigerator I bought at the same time, has developed a a ticking sound as if the fan is not working properly. This seems to start when moter begins, last only for about 30 seconds. Should anyone ask about Amana products I would give a definite NO, DO NOT BUY. Am sorry I got rid of my old appliances.

Since purchasing an Amana Bottom Freezer refrigerator in 2004, I have had the defrost compressor replaced 4 times, and the whole electric panel replaced last September. Today again the defrost cycle has failed. I just hope that I still have a warranty on the part. (I vaguely remember something about a 6 month warranty) which figures.

Bought a $1500 Amana side x side refrigerator. Very efficient and worked great right up until the compressor died @ exactly 2 years. Amana will only cover the parts, not the labor or service call. When I called to complain they offered me 25% off a replacement refrigerator!

New Amana SD X SD Model ASD2626HEW compressor bad after 3 months of service. 'Hard Start' kit was recommended and were told it would last up to 10 years. It lasted 3 months. Amanana repairman is now installing new compressor @$650.

The glass door on my Amana range exploded during a cleaning cycle.The unit is 2 years ld. Amana customer service told me that there is nothing that they could do for me. It's not under wrranty. This was the first time I ever used the cleaning cycle. It's clearly defective ad I have no recourse but to fix it myself at my cost. There is tempered glass everywhere. I have pictures. Any suggestions?

Bought a $1000.00 plus refrigerator from appliance store only 2 years old lost all my food plus husbands insulin supply went bad. Called Amana they did nothing! We called a repair man who states they need constant repairs. We spend almost $200 for a part. Here we go again a month later it is not cooling! Please get htese off the market and make them reimburse or repair the items at no cost as a 2 year old should last!

I bought an Amana dehumidifier less than 2 years ago. It has now stopped working. I did not expect it to last a lifetime but I do think a they must have little or no regard for quality or longevity of their products. We have an Amana washmachine that flooded the floor twice in 2 years after having the same part replaced twice. No more Amana junk for me!

Purchased an Amana French door refrigerator ADF2535 for $2000 in November 2006 because it was a recommendation from Consumer Reports. The compressor will not cycle off, which causes the freezer to ice up and does not allow the cool air to enter the refrigerator compartment. Called Sears but they say that it only has a one year warranty. They will, however sell me an additional year at $256 (which would start in November of 2007 and give me this repair and anything else that might happen in the next 6 months. When did manufacturers stop guaranteeing the reliability of their products for at least a couple of years? I have a refrigerator in the garage that is 16 years old and has only had one minor repair (last year). I think the best thing to do is to buy used appliances cheap and discard them when they break.

We bought an Amana side-by-side refridgerator/freezer in Feb. 2002. Paid $1200 cold cash. The compressor had a five year warranty. Compressor just quit June 2008. The repairman listened to the sound and said the compressor is shot, and it'll cost 500 bucks to fix. Did I mention you have to take the refridgerator back to the dealer too. They can do it for you, but that will cost extra. What a nightmare.

We purchased an Amana washer, for $430, on 7/21/03 We purchased the extended warranty, thank goodness. We use it in our summer home(condominium), so it get used a total of about 3 months of the year. We have had problems with it every summer when we come.

Little more than 12 months after purchasing a Amana 1oooK fridge, it went out. Frost accumulated between fridge and freezer and it stopped cooling. The freezer was loaded with frost. All food in fridge spoiled.I had to wait five days for some one to come and charge me 128.00 out of pocket to fix a frigging new fridge!

I also purchased an Amana bottom freezer refrigerator in 2005. Last December - compressor goes out. 2 years old. Our repairman also said that he has had to replace quite a few of these. Also, the door handle on the freezer has been loose since almost the beginning. We repaired it twice. It finally broke off completely last week. Called the repairman. I stupidly thought the extended warranty would cover this. Ha! So I called the company we purchased the extended warranty from. Was told the warranty only covers mechanical and functional issues. Opening the door is not functional? What a piece of junk. How many Avocado and Harvest Gold fridges are still out there functioning? And a 2 year old fridge has cooling and opening issues.

We lost a home to Hurricane Frances in 2004 and had to purchase new appliances. We chose Amana for ours. Our french door refrigerator is horrible, with doors that never close properly not to mention countless service calls to replace parts such as motors. We have had an oven fire, and our three year old washer is now going. I think we suffered enough losing a home, and now faced with possibly replacing our Amana appliances. You would think somehow the company would help us.

Bought a new home in 2001 all new amnana appliances and 1-1/2 year later our front loader washer went out; following by our front loader dryer. The appliance sales man talked us into again to buy amana since they were new and improve and we wouldn't have anymore problems.

My Amana diswasher was manufactured in Aug. '02. I'm not sure when it was purchased (we bought house last year). The control panel doesn't work, making the microwave useless. Whirlpool, which apparently bought Amana, tells me that they no longer make replacement parts for Amana microwaves. I know CA has a law that says a manufacturer must make parts to repair their products costing more than $100 for 7 yars from manufacture date.

Bought this attractive, EXPENSIVE, fridge in late 2005. Within a year and a half, the fan and evaporator broke. The repair cost $200. Bought the extended warranty, and 13 months later, the same problem occurred AGAIN! The fan managed to outlast the warranty by one month. I've lost hundreds of dollars of food and frozen meats from the two episodes of failure.

We purchased an Amana side by side 26cf and have had problems with it since the first year. It had problems making ice, worked through that although it would make ice on and off. It is now 3 yrs old and the compressor has gone up. From the repair man, Mr. Appliance, and from his vast experience, they have had trouble with these and suggested to call the warranty in.

I have an Amana side by side refrigerator I paid $2000 for in January of 2006. I had 3 service calls while it was still under warranty. Now my fridge is 2 yrs and 2 mos old and the compressor has gone out. I was quoted a $700.00 estimate to fix. Amana has lost my business from here on out.

12/2003 I Bought an Amana bottom freezer refrigerator. When it was delivered it would not cool. Another one was delivered after a hassle with the store.This one lasted 4yrs-3mo. Cooling quit and also had a buzzing, clicking noise every 10 sec to 3 min. I turned off the unit and called a independent repair person. The repair person came and turned on the unit and it started cooling. The repair person explained that this is a common problem with this product and possibly a defective compressor. I called Amana and had to go over the first person because they said that this is normal. Talked to the next in line (a supervisor Debbie Baker) and got the run around. How can I trust this product. A lot of this type of complaint has been posted on the Internet.

I have an Amana French Door (Model AFD2535) fridge that was listed as the top pick in consumer reports and is a piece of junk. I have had service here 3 times for it. First the handles immediately got loose, and the entire doors had to be replaced. Now after less then 2 years, the fridge stopped chilling, freezer still worked. So I called the Maytag 800 number, and they scheduled a visit from their authorized repair company. I called first thing Monday morning as the fridge went out on Saturday; they hence had a service person come Tuesday. I thought not bad. He orders the part. Of course, does not have an evaporator motor on hand, and, of course, it's not part of the 2-5 year motor warranty. He charges me $80 down payment for a service of approx $271. Wed. they call and say the part is on backorder so they needed to cancel the Thurs. appt. The part does in fact come Thursday; I call them back, and they say they won't have anyone in my area until Tuesday.

I bought an Amana electric dryer on Jan. 20, 2008, at Home Depot. Installed 01/26/08. It does not work. Amana sent a repairman who ordered a new control board and second unspecified part. Part is not available. Amana is unable to tell me when the part will become available. Home Depot says they can't do anything, it's up to Amana. Amana can't repair because it does not have the part and won't replace because it wants to do the repair. I have no dryer as of 02/14/08, but am out $539.

I moved into my brand new condo in the summer of 2006, where all the appliances were brand new as well. Six months into living there, my AMANA refrigerator stopped working. Who has heard of a brand new refrigerator breaking down after 6 months? My warranty covered the cost of fixing the refrigerator, but it took them close to a month to come and fix it--not to mention all the food that I had to throw out because it had spoiled. Then 6 months later, the refrigerator broke down again. I called the Amana and complained that I had a defective refrigerator and that they should replace my refrigerator with a new one. Of course they did NOT. It just took another couple weeks for them to come out and fix my refrigerator. The worse part was that I had to wait for 3 weeks for the compressor part to arrive! Once again, all the food in my refrigerator needed to be thrown out.

Bought an Amana first edition self cleaning gas stove, not sure of year, but it is an older stove. As soon as it was out of warranty the ignitor on cooking surface would go on by itself. the company did fix it for me. In November of 2007, the oven began turning on by itself. I have not called to have it fixed, know it will be costly. I have to unplug it when I leave the house. This is very dangerous. Just want people to know. I won't buy another Amana product.

My mother bought an Amana dishwasher Model ADB1500AWW in August of '07. This is not a bottom model, but rather a mid to upper price model. From the very first, after each wash, the inside top, sides, door and bottom remain wet for over 24 hours, and the flatware in the door has to be dried because of the water from the door gets on it when the door is opened. A customer service supervisor said that this was the design -- that the dishwasher is not vented so that the steam is held in to better clean the dishes and that the door must be opened as soon as the cycle is finished so it will dry. This is unreasonable. It means that one must be at home watching for the cycle to end to open the door. We are very unhappy with this dishwasher, but Amana refuses to do anything. The customer service supervisor even basically said tough when I told her we were unhappy.

I bought the Amana refrigator in Dec 2003 and it nearly cost $1000. After 3 years and 1 month the refridgerator's compressor broke. How can Maytag (Amana) appliance nearly cost $1000 and break in 3 years? Not to mention about poor customer service experience. This will be my last Maytag appliance I'll buy.

On May 15, 2005, we purchased an Amana French door refrigerator with bottom freezer. We paid $1600 for this appliance. Five days ago the refrigerator started making unusual buzzing sounds. The owners manual stated these sounds were normal, but they were different the other sounds we were use to hearing. At first we thought that our ice maker had broken down or needed a new water filter. So we purchases a $43.00 water filter. Yesterday 01/05/08 we discovered that our freezer was no longer cooling. Thank goodness we had a back up freezer in our basement. We moved all frozen items out of the unit. Today, 01/06/08 we now discovered our refrigertor was no longer working too. We had lots of food left over from a party on 01/05/08 so we scrambled to put food in coolers with ice. Now we have to call the repairman and have a service call on it.

I paid 1400 dollars for my fridge on 11/03/03 and 3 months later I had to call Amana. They came out and fixed it with no problem with no charge. It worked good about a year. On my next trip the fridge was not working, so I called again. I lost all my food and again they said they were sorry and came out but charged me $160 this time. That got it going for another year, but after that it quit again and this time the repair man said it can't be repaired. I asked why and he said it has a bacterial growth on the inside and it never should have left the factory. They claimed they will remove it and give me a brand new fridge but I am still waiting.

In the spring of '04 I purchased an Amana dishwasher, stove and refrigerator. After a couple of months dishwasher stopped working but was replaced. Then electrical panel on stove went after one year, so I was liable for over $300.00 worth of parts and repair costs. A year later the panel had to be replaced again. I called Maytag, complained and got them to pay for the latest problem. On to the refrigerator: compressor problems. That was replaced this last July; now it's making weird noises again. I'm told that the part is only warranted for 30 days. I'm glad I found this site to share problems with, but is it doing us any good other then misery loves company?

We purchased an Amana side by side refrigerator on June 10, 2003 for $799 + tax. Then on May 2, 2005, we had the relay overload replaced because of constant clicking, costing us with labor a total of $98.59. This did not solve the problem. On May 9, 2005, the compressor had to be replaced which meant we lost all of our food in the fridge and freezer. Then on November 16, 2007, the constant clicking started again and the serviceman was called, he said that the compressor went again and he'd have to order another. All food was lost AGAIN! The compressor was replaced on November 21, 2007, at a cost of $63.30 for the service call.

I bought an amana smoothtop range in february of 2006 along with an amana freezer. In less than a year I began having trouble with the digital touch pad on the oven. Finally I was unable to reset the digital panel at all. I called Amana and they sent someone out to look at the stove. I need a whole new control panel, which of course would be special order so the part would take several weeks to come in.

I purchased a new Amana refrigerator in June, 2005 for $1800.00. On November 8, 2007, it wouldn't refrigerate. I called the store of purchase, Ajay Appliance, and they sent a tech to look at it. When the tech assessed the problem, he stated that the evaporator fan stopped working. He stated that it had happened frequently enough that the company had even changed the part to fix the problem. I was 2 days without a working refrigerator. I lost all the food that was in it, and it cost $276.00 to have it repaired.

I purchased my refrigerator in December 2004 and it started giving me problems 8 months later. had technician come to house twice while still under warranty and was told that it was fine. 8 months later the compressor gave out, needless to say i was livid. it was in july and it took the repairman over 2 weeks to fix it. the first visit they replaced the relay switch which they said caused the problem. 2 days later it broke again and it took 2 weeks to get a compressor because it was on back order. now the handle broke off also. i am extemely disappointed in this product and would not recommend it.

In 2005 we purchased an Amana w/ bottom freezer. The repairman had been out multiple times due to the same part most of the times. They refused to replace the fridge until the repairman deems mine unrepairable. Well that never happens. You will sit there and wait for them all day, throw hundreds of dollars of food away, and still have a fridge that doesn't work. Also, we were told we would be refunded the repairman fee of $50 if we faxed info to the company. We did, and 6 months later still don't have it.

I bought an Amana refrigerator with bottom freezer in October 2004. I had a breakdown in 2006--lost all the food. Technician fixed it but in 2007 needed new compressor (which I believe was the problem the first time). Lost all food again. Today, had a repair for leaking ice-maker. Service call $100. I will never purchase an Amana again.

My bottom freezer refrigerator was purchased in Nov 2002. By 2006 it was the recipient of a new compressor. OK things break down sometimes. It was out of warranty on labor but the part was free. One year later rotting food. This time I felt lucky because I had purchased an extended warranty, something I rarely do and have never done for a refrigerator before.

After losing our home after Hurricane Frances in 2004, we purchased a new home in 2005 and bought all new Amana appliances. Our Amana french door with freezer on the bottom has been the worst purchase ever. We have replaced compressor, two freezer handles, doors will not shut properly, and again this morning we have a warm fridge and freezer and awaiting yet another emergency visit from a repairman.

Like so many other people who purchased an Amana bottom-freezer refrigerator, the handle came loose and has fallen off. Again, this occurred shortly after the warranty expired.

I purchased an Amana refrigerator bottom freezer in 2005. The door handle to the freezer has always been loose. Recently it broke off entirely. The dealer told me to contact a appliance repair service. The repair company charges $85 service fee on top of labor and parts. It seems as if expensive appliances are no longer made to last more than a year or two.

I purchased an Amana microwave oven, stainless side by side fridge and glass top stove in 2004. In October of 2006 the freezer side of the frig went out. We paid $100.00 for parts and labor to replace a motor in the freezer side. In June of 2007, we had to spend $140.00 to replace the motor in the microwave that cools it as it cooks. This month (July 2007) we are currently replacing the compressor in our refrigerator.

We purchased an AMANA refrigerator in 2003 . On 5-12-2007 the compressor died. I called for service and was told that they didn't come out to my area. They told me to call AMANA direct. I called and was told it would be $85.00 diagnostic fee and that they would not be able to fix it then they would have to come back. I paid over $1000.00 for this appliance and from what I have been reading on the internet, this is standard operating or should I say non-operating procedure for AMANA.

I bought an Amana Big Oven Self-Cleaning Oven in 07/02. When I first used the cleaning option in 11/03, it melted the door, trim, and knobs. It was repaired. I used it again in 04/04 and it melted again. It was repaired. It melted again in 8/04. Since it was out of warranty, I was told to buy an extended warranty for $149 and it would be covered. It was repaired again.

The ice maker in my Amana side-by-side refrigerator started leaking. It was deemed faulty and they arranged to replace it. No problem. The thing is, the trays that the ice is formed in had been eaten away. This is made of Teflon. We start drinking the flakes of Teflon as they are slowly broken away in the ice! This material causes cancer in lab rats.

My Amana outer wall oven door (self cleaning, electric) exploded on the evening of 02/10/2007. Oven was on 350 degree at the time and the oven door was closed. I happened to walk by the oven at precise that moment the explosion occurred! Glass flew everywhere.. Particles of glass were on top of the cabinets, all over the floor about 20 ft. away from the oven itself, even the tiled floor around the stove received damage from the flying glass. During this explosion while I was walking by I was able to raise my left arm , did a small turn and covered my face to prevent glass flying into it. During this process I received 2nd and 1st degree burns on my shoulder. I had to go to the emergency room to receive treatment.

This is regarding an Amana glass cooktop, model # ACC4370AB purchased in July of 2004. The cooktop is a flat-surface glass top with holes in the surface for the downdraft fan and the five control knobs. I put a pot of soup on the stove to bring it to a boil. It came to a boil and then proceeded to begin to boil over. I turned down the heat and turned to grab a paper towel to clean up the spill. As I turned back, there was a loud noise, our lights dimmed, and I saw a large spark come out of our stove followed by fire underneath and a lot of smoke and crackling noises.

I purchase an Amana stainless steel bottom drawer refrigerator freezer in 2002. Within the first year, I placed several calls and then once again the repairman would come out fix the problem only to be back within another couple of weeks. They replaced the condenser, several thermostats, filters etc. and might I add scratched my hard wood floor in the process. My refrigerator completely died 3 times and I lost hundreds of dollars worth of food and condiments. They gave me a $1,600.00 credit at the store to pick out a new refrigerator.

Hi Again, In my previous email I forgot to tell you about the awful, noxious fumes that are emitted from the Amana oven when it it cleaned. One cannot stay in the kitchen area or anywhere near the oven while it is self-cleaning. It actually made my husband very nauseated and he had to leave the house. I had to put the attic fan on and air out the house the entire time of the self-cleaning process (which I shortened due to the nasty fumes that are emitted during the self-cleaning process). There is no outside exhaust on these ovens. The fumes are emitted right there into the kitchen area and drift out into all areas of the home. One has to remain outdoors when this oven self-cleans or otherwise it will get you sick!!! My previous double oven was a Thermador and it had an outside exhaust system.

My Amana upper wall oven door explodedon the evening of 10/30/06. Oven was on Off at the time and oven door was closed.

I bought an Amana DRT1802BW refrigerator in 7/2006. The outer part of the bottom door shelf has a cut-out on the left and right sides of the shelf which fit over protusions on the door liner. The shelf can be removed by lifting the side tabs up over the door-liner protrusions. This shelf accomodates gallon-sized containers. The shelf is made of thin plastic that flexes. The plastic of the side tabs of the shelf is even thinner than the front plastic. Within a year of using the refrigerator, the door shelf kept falling off when the refrigerator door was opened. Everything on that shelf would fall to the floor when that happened. This happened repeatedly. The local dealer came out and placed screws through the shelf into the door liner.

We purchased an Amana bottom freezer regrigerator in 2004. Between then and now the handle on the freezer drawer has come loose four or five times. The company supplies a credit card-like plastic card with the use and care guide, the purpose of which, is to aid in the removal of the refrigerator's handles. The handles slide onto metal clips mounted with metal screws to the refrigerator's sheet metal. From use, the screws threads eventually pull through the sheet metal and the drawer handle comes loose, usually on one side.

I bought an Amana refrigerator in early August. The refrig came in damaged with anoisy damper assembly.

I have an Amana bottom freezer with a 5 yr warrantee. It is now 4 years old (never had one breakdown so soon) and was not keeping food cold any longer. Started at thier website to find the local service which only advised to contact the place of purchase which then sent me to the 800 number and so far none have gotten me close to a service person.

I purchsaed an Amana refrigerator 9/15/05. From day one it has been freezing, thus ruining ,vegetables (lettuce,cucumbers,even coffee creamer). I've had eight (8) service calls by Maytag repair and the problem still persists.

Purchased an Amana Refrigerator -Freezer seven years ago and spent several thousand dollars on it. The 5 year parts warranty has expired.