ADT Reviews

My experience with ADT has been fine. Their people came, put the system on and never came back again which is the way I like it. However, I've had the service for many years but nobody has ever bothered to come and tell me that there are's something new which are even less expensive. I've talked to my friends who had some other services with a lot more features yet pay less than me. I also want more features for free. If it's going to cost a lot, I don't want it.

My experience with ADT has been very positive. I was in an app working group with an ADT person. I knew him and trusted him so at the time it made sense to get the security system. I have accidentally set the alarm off on several occasions and we know for sure that there's gonna be a call. We don't even think about it anymore. When we hear the alarm go off mistakenly in the middle of the night, we go "Just keep the light on because they're gonna be calling us in a minute." and sure enough, it always happens. They're always courteous, too. Everything works fine and we're more than happy with the service.

DO NOT BUY VIDEO SYSTEM... WARNING. Had PULSE installed with 2 exterior cameras, and interior camera, and a RING doorbell camera. Needless to say, my vehicle was broken into and the camera did not record the event... why you might ask? Because after it records 30 seconds of video it takes 4 MINUTES... 4 MINUTES to reset the camera and to start recording again. This system is worthless. After being a customer for 10 years the loyalty program had the gall to offer me 50% off my bill for 4 months. Great... that replaces about 10% of what I lost.

I feel that this is the best because this one calls and gets our attention to be able to put this in our yards and wherever it needs to be. And they are prompt to get this done and hooked up and out of your hair as soon as possible! They are kind and very good attitude and answers all your questions and if they don't know the answer they will get a hold of someone that can answer our questions!

I've been with ADT for about 30 years and it's been a very positive experience. I've been very pleased with them and nobody else has come up with anything better. Whenever I call about anything, it seems to be taken care of very quickly. Once, their tech came out and changed the pad up in my bedroom, and he was very pleasant. My sense of security being with ADT has been fine and I haven’t had any attempted break-ins. It's been very effective and every time anything happens, I get a call or I call them and everything is taken care of.

I’m pleased with the service I get from ADT. I’ve had them probably 10 years or more and had excellent service over the years. I feel very secure with the system. Also, everybody who comes here seemed to be very polite and professional. The installers were courteous and I speak very highly of the people who serviced me. I have motion detectors, things on my windows and doors, and two remotes. I had my systems checked but the issues were very minor.

I have subscribed to ADT, which used to be Brinks, for more years than I can remember. Their service has always been exemplary. Not only that, the price is extraordinarily cheap. The features of the alarm system fits my needs. I will be their customer henceforth and forever more.

Having had ADT for several years, I was well aware of what to expect for my appointment; however, I was truly impressed with the knowledge and expertise of the ADT technician. He installed my security service with precision and was extremely neat. Moreover, he even brought booties to cover up his outside shoes. Job well done!

I've always been happy with ADT and have gotten good customer service when I've needed it. Things seem to be working well. The sales rep was very accommodating and he explained things well. The crew that came in to install the system was informative and did a good job. I feel safe when I have the system on and it's been easy to use. It goes off when it needs to.

I learned to appreciate Ackerman more after trying another service (ADT). What a BIG MISTAKE. I do not know exactly why I changed. That is, except I was told by ADT they would treat me fairly and it would be worth it to make the change. After having the system for about four days, I decided I did not want it anymore (prices changed among other disappointments) and was told it was too late. I didn't want it because I found this was the wrong SECURITY service to trust. (Main reason) - I prefer my accounts paid on time. Since a few years have been added to my age, I have mostly automatic payments. Someone from ADT, (Didn't get the name from the not so nice person.) decided to get a large sum from my account without my permission. As I asked questions, I discovered she had gotten my credit score without my permission as well. There was a freeze, I thought, on my credit.

I have ADT for about 20 years now and I've only had some people out about twice all those years. I had some problem about a year ago and they came out within three days and fixed everything. I have the burglar alarm system and it's really good. And then, I got the ADT Pulse. It's one of the systems where you have a camera in your house and you can go through your cell phone and see what's going on while you're away. I use all the time and it works good.

While ADT does the job, the cost goes up every year. Now it would cost a lot to change to a company with much lower monthly fee. We feel trapped.

Put me back, unexpected costs not told initially. However the alarm probably saved my uncle's life. He couldn't leave middle of night, confused and may have been robbed or lost in dark. We love the app on all cell telling when alarm is on or off.

ADT has served us for 20 years in two different homes. The equipment as functioned perfectly. We depend on ADT to keep us safe at home and at night. When we travel we know our home is safe from break ins, fire, and water. Soon we will be building a new home and we know that the only choice for our security system will be ADT. Every employee from the salesman, to the installer, to the person on the phone when I call with a question has been polite, professional, and knowledgeable. The online gateway to services and account is easy to use and understandable. Best company around! I highly recommend ADT.

ADT has some great home security options, but they don't disclose that a third party is who your contract is with. They also don't disclose ANYWHERE in my contract that you have to re-enter a new 3 year contract EVERY time you move. This is NOT good when you're a renter and tend to move a lot. I don't like contracts to begin with and it's actually rare that at any rental for up to 3 years because of rent increases and other factors. High pressure and misleading sales at time of installation. ADT and their third party contractors that are actually providing the service don't seem to communicate with each other. You can ONLY use ADT supplies with their services which are astronomically expensive. Had I known all of these details before getting a home security system, I would have shopped around! I trusted the ADT name though. I do, however, feel secure with the security system itself.

We were with Brink’s and then when ADT took over, we just went right along with them. ADT gives us excellent service. Their technicians' very efficient and pleasant and I've never talked to anyone there that wasn't as polite as they could be. Also, our sense of security with them is very high. Occasionally, when we have too much smoke in the kitchen, it sets the alarm off. They call us immediately to make sure everything is okay. And then once, we had just left the house and was a couple of blocks away, they called my cellphone and we turned around and came back and everything was okay. Another instance was when we weren't home and the alarm went off and they couldn’t reach us, they notified the police and they came out and checked it out to make sure everything was okay. We're very happy and we have been totally satisfied with ADT.

I called ADT several numbers but all representative hang up or transferred my call. We moved from Gurnee. We completed the relocation and had accessed number. On 9/3 9:00 pm, the man visited my house and introduced himself as ADT salesman. We believed ADT send the man for extended our agreement from Gurnee. He made a contract and told me I would be able to cancel his service anytime. Also, my husband reminded him about double check of previous contract cancellation. But, we've charged double for 7 months. I called several numbers of ADT. Many of representatives hang up phones, also screaming. Some representatives told me "ADT but TOTALLY DIFFERENT COMPANIES". It's not be the reason as the sales told me as he was from ADT.

The customer service department makes promises that are NOT applied on the billing side. When I called to address, they shuffled me back and forth between the two departments being told "that doesn't fall under our responsibility" from customer service to billing and back. After one hour, ten minutes on the phone, I canceled. My neighborhood is safe, I'll take my chances. RESEARCH OTHER COMPANIES WITH SOUND COMMUNICATION BETWEEN BILLING AND CUSTOMER SERVICE. It felt like I was dealing with Comcast.

We had ADT security package for quite a while and we're satisfied with it. Everything's fine and dandy, and we've had it upgraded once. The equipment works fine and it gives us the security to have an alarm at night.

I have been an ADT customer since 2004. We upgraded our security system two weeks ago. We added two outdoor cameras, one indoor camera, five more door/window sensors, one smoke detector, Ring doorbell, a digital control panel, and upgrade keypad. The installation technician didn't know what he was doing. He spent more than twelve hours to install the digital panel with keypad as well as the door/window sensors. He even called his coworker to come over to install the cameras for him. Eventually, one of the cameras was blocked by the outdoor flood light because he forgot the camera location where I wanted him to install. He wanted me to keep the camera location since it was too late to reinstall the camera. Also, he told me a big hole would be left in the wall if the camera moved to different location. Now the side camera can only cover less than 40% of the designated area.

August 2015, I signed contract with ADT for security services for my home. The representative told me that it would be a 2-year contract at $44.99 per month (wired security system in which most components were already in my home). Ridiculous rate, yeah but was busy and not thinking clearly. Then after reviewing contract I found that it was for 3 years! The representative also told me that I would have one free move, meaning that if I moved, I would not be charged to move my system. It turns out that, not only am I charged for moving, I have to purchase more equipment and extend my contract for three more years. The worst of it is that I have a security system at my present address, but is required to buy new from them (ADT) because I'm still under their contract. Someone please help. I hate to ruin my credit because of this swindling dishonest company. Anyway consumers BEWARE!

Anytime I have a question, false alarm, or need to be reminded to test my system ADT has never failed me. It does not matter what department I have talked with, they have always been courtesy and professional. I would not trust anyone else with the security of my home and safety of my family.

ADT is a Co. that's been around for a long time & good rep but also keep up with the new technology that keeps us feeling safer in our homes whether away or in the living room.

I went with ADT as they seemed like the best one. Their team came to put in the equipment and then after that, everything's been fine. Luckily, I live in a fairly safe neighborhood but we never know.

ADT has been providing me with security for my home since 2007 and I have been very pleased with the service as well as customer service. Always professional and there to accommodate your needs. I would definitely recommend ADT. Excellence to say the least!

The referral incentive is a waste of time and the department who handles it is incompetent. I think it's a scam to get you to open up an account and contract with them. I have been running in circles to follow up on my referral check since July 2016 and they are still giving me the runaround. At the end of my contract I'm moving on and I will never refer them again if this is the disorganized shady way they handle business by not honoring promises to loyal customers.

The installation and service is superb; however, the individual who was supposed to be the recipient of $100 rebate check for his referring me to ADT never received the check. My service was installed in October 2016. In addition, I was told I could get a free month from the Loyalty Department because of this.

ADT Service has not been functioning properly for about 6 months. A technician came to "fix" the problem but issues persisted. The Alarm would go off on its own for no reason, all hours of the day and night, and go off when it shouldn't. It then went off and wouldn't turn off regardless if I unplugged the machines and attempted to log in online to turn it off. I contacted ADT to schedule another technician service and requested they turn off alarm. The tech was scheduled to come out later that day.

AT&T secret digital life is quite good but I'm not sure it is the way we should go. I don't think that we got enough security outlets coverage in our house for what they charge.

Defenders ADT got in touch with me promptly and completely satisfied my dispute with them.

The rep answered my question and took care of my issue. They were patient and made sure all my needs were addressed. It was a seamless process and what I look for when dealing with ADT. I have never had a bad experience with dealing with the company and this time is no different.

ADT's sales reps were good in explaining things. I got their fire alarm, sensors, as well as the smoke and motion detectors that go with the windows and everything that I have. The installers also added the phone to the new system, and it's up-to-date, so far. The only problem that I had was with the batteries that go with the system and the sensors. The battery doesn't go out frequently, but it's been there for a long time that it's had its toll.

We continue to have issues with the system and we had a technician come out twice after the initial installation because the system arms itself. It still does arms itself with armed stay option at least once a day. Please fix this!

The guy who convinced me to get ADT was extremely nice. He was a good salesman, and everything he said happened. Even the people who came over to install the system were extra nice. They were all wonderful. But I was disappointed a couple of months ago because somebody tried to open the window and the alarm went on. It was on for about 15 minutes before we tried to get back and check. We turned it off, but nobody even bothered to call us. Next time I’m disappointed, I’m gonna take it out and get somebody else. I have the alarm because I want to feel secure. But if ADT doesn’t call me, then what’s the use having the alarm? Other than that, I like it. It’s working with the basement, and I’m satisfied. I will recommend them. As a matter of fact, I’m trying to convince my sister-in-law to get it. She lives next door to me and I think she’s gonna do it. But they have to be a little bit more up to it.

ADT's sales reps were very friendly, cooperative and helpful and whenever we called their installers, they come right away and solve any problems we had. They call me immediately if the alarm goes off and they did whatever they could to make it easy.

ADT is a great company. I feel like it's a great value for the money. I appreciate the help from customer service, whenever I call to ask any question. They are understanding of my needs and I feel that I get a good value for my money. The added security and benefit of the app and the convenience of using it anywhere are great for my busy lifestyle.

Our experience was excellent -- from the salesman to the technician. Responsive. We are happy to have ADT service!! I will definitely recommend this company to anyone who asks. And since we are in a new subdivision, that is a real possibility. Thanks for everything.

We used to be with ADT. No prior complaints. Changed to AT&T Digital Life for the upgrades. We got a letter from ADT, asking us to return, offering a great price - $19.99 for the first 12 months and $36.99 after that. I knew it was a three year contract and had no problem with that. I spoke to Jason at ADT. (I think that was his name). He told me there was a $99 installation but we got a $100 Visa to offset that. We would also get a $200+ Visa to offset the difference between the $19.99 and $36.99 for the first twelve months since they would charge us the $36.99 each month. We set up the installation.

Lived in somewhat rural area. Prompt response to any issues with the system. Loved it and would recommend it to anyone who needs peace of mind when at home or away.

I was ADT customer for 12 years. Moved to a new house last summer and was informed by ADT that there was no more debt in my equipment. All their calls are recorded and they can easily access their calls. Few months later received a bill of > $700 related to the financing of the equipment. Called again and was informed multiple times that there was no debt left in my account. Past due bills kept coming until the ADT representative informed me that I had to transfer the account and equipment to the new owner, which I did and ADT confirmed that transferred was processed and there was no debt left for me.

ADT is a good system. I've got it on my door wall, five windows, garage door and front door. Also, I've got a motion sensor in the living room. However, about a year after the rep had put the sensors on the door wall, one of them was not working so they had to come out and change it. They were able to schedule somebody out within a day or so and it's been fine ever since.

I had a security system since the 80's. ADT took over the previous security system in the 90's. I have upgrade several times. If I have any problems they are very responsive. More importantly they truly monitored your home.

We had a battery fail in one of the window units only after 13 months of original installation. Battery was replaced. While the excellent service technician was present, we had him install one additional window security unit, and instruct us on how to replace future failures. An outstanding job by ADT's service.

I had an alarm situation at 1:30 am that woke me out of a sleep. I immediately got up and reset my alarm and checked my doors and windows. ADT immediately called me to notify me that the correct code had been entered and the police would not be called. I appreciate the prompt service and call to let me know that I was been monitored.

ADT provides us with a SECURE FEELING whether we are at home or on a trip. We can rest assured at night and have no worries while traveling knowing ADT is there for us! The system is easy to use and the online account services are easy to use.

When we moved in here years ago and I was looking around for security, I called several companies and chose ADT because of their price and what we got for the price. Now the price has gone up a bit every month and we are seniors. I called them a year ago and they did take a little bit of money off but it seems like we're paying what the new customers are paying though they get a lot more deals.

Due to a divorce and a child entering college, I am experiencing financial difficulty. I called to cancel my service or at least put it on hold for a short time, but instead the customer service rep assisted me in lowering my bill. Wonderful experience!

Had new windows installed. All sensors removed. Got a lot of advice and technician came out to help me re-install them. Quick and very helpful! Not the first time I've needed some help and always get people who know what they are doing.

We are very happy with our ADT service, though I would like to know why our monthly charge has gone up again. We have not received any notices on the increases telling us why. Would it be possible to send an email detailing the increases? Thanks.

Every time I call it always get the answers I need. Never put on hold for a long time. Thank you for great customer service.. I never have problems with the service. I leave my home knowing it's safe too.. I sleep better as well that I can hear if anything is going on in the house.

I am good with ADT. I have had their service since 2001 when I had a break-in and one of my friends suggested that I call ADT. So I did and 1 guy came in and installed something in my hallway. And then he installed my keypad on the wall and then put the sensors on the doors. I also got 2 monitors - 1 in the living room and another in the bedroom.

I has issues with setting the Siren Alarm to INSTANT Sound... MyCode #(4) and MyCode #(7) on the KeyPad... Also the ID of my MotionSensors... They needed to be renamed due to change of locations... Service Tech was very helpful and pleasant.

I honestly cannot say one negative thing about ADT Services with me. In the past, their service has been excellent as I expected it to be when I subscribed. A few times I inadvertently set off the alarm and immediately received a call from a representative.

I am pleased with ADT home protection. I have experienced a quick response when the alarm system in my home is activated, which makes me feel safe and secure. The only thing that I would like to be different, is that if you were given some sort of a discount for having full coverage for your home. I would recommend ADT to friends and family.

I had another alarm company but they went out. Then I got another company which got ADT. So my house is hardwired throughout. ADT has been monitoring my system and their service has been great. I've had a few incidents where I had tripped my alarm off. In the past, other companies would go ahead and call the authorities and send them right away, but ADT calls me first before they send them, which I like. It's been a pleasant experience with ADT. Everyone I talk seem to know what they're doing. They're nice.

We have had ADT as our security system for the past five years. Prior to having this system the two of us were always reluctant to leave our house for any prolong period of time. Since installing our worries have been resolved. Twice since the installation our alarm was tripped by my once forgetting to shut it off and the other by pushing the wrong button on the fob. The response time by ADT and the police was truly impressive. We no longer worry about leaving home. We currently are in the process of planning an expansion of our home and will have ADT upgrade our security.

I wasn't sure if I should contact ADT before replacing batteries. I was informed that I should go onto the website and perform the test. I was emailed a description of what to do in the future. I was also provided the battery size.

I had a small fire, the smoke alarm sounded. Never received a call from ADT or fire department. Told someone would call in 24 hrs to check the system. I am still waiting for a call. Out of town alerted about a window being open. Never received a call not sure if police were dispatched. Not happy with the service at all. Paid all this money and not reliable.

Before I moved in our house where I live alone, I had some repair work being done. The guys were storing their stuff in the garage overnight. Somebody broke in, took some of their tools and then went into the house and took my son's printer. So I got ADT's package with many window alarms, four door alarms including the garage overhead, smoke detectors in the house and the garage, first and second floor, a motion detector in the living room and a window breakage detector in the glass and back porch.

I want to take this opportunity to say thank you for your outstanding service and providing peace of mind for my family. I have been with ADT for over 17 years and would not trust another security company with keeping my family safe.

Alarm went off during a storm. No action was necessary. Didn't have to talk to anyone from ADT. When needed, the representative has always been helpful. Alarm always goes off if we have a lot of loud thunder & lightning.

So we've had our system for almost a year now, and this month have had two false alarms from the motion sensor when we are not at home within the same week. No doors or windows were tripped. We called off the first one, and called back on the second one to have them call off the police in the nick of time. Our sensor was clearly faulty. We scheduled a four hour appointment window for about two weeks out, and when it finally comes, we get one hell of a run-around.

We've been with ADT for close to twenty years and are extremely pleased with the service. The response time is very quick. Agents are friendly, courteous and helpful. Several alarm companies have tried to woo us away from you guys, but we are brand-loyal. We highly recommend ADT.

I called to see if my system was working correctly as it had been off for a while for construction. The young lady walked me through the buttons on the system. Helped me correct some things and soon it was back on track. Being elderly, I was slow and she was so patient and gentle with me, that I felt like I had a guardian angel helping me. My patient helper. I felt very blessed.

ADT -- customer service, on-site and tech support over the phone have been exceptional. Always very thorough, professional and knowledgeable with my home Pulse system. Whenever I have an update I would like to investigate or make to my current system and needs, I have received quick, accurate and professional advice with no sales pitch or purchase pressure. I feel the monthly billing for services and support is very fair.

I have been a customer of ADT since 2013. Never had an issue with the service. However, when I moved and wanted to relocate my service to a new address the experience has been just a nightmare. I sold my place and moved into a rental. Not knowing exactly what the house had set up as security, my original order included a wireless windows/doors line item for $240.00. I paid $100.00 deposit toward the install and at worst I would have to pay an additional $272.00, after their "$559" credit applied toward equipment.

I like ADT. Now I feel better with this security system. I didn't like that the person I spoke to about the system. Didn't give the tech my cellphone number so I could let him in. Instead, the tech went to the office. I was trying to catch the person that was coming in my apartment with a key that I didn't give them nor permission. The other thing the salesperson explain all of the costs.

Great and timely service. I have no issues to complain about. Every time an issue has arisen, it has been taken care of without any setbacks or subsequent intervention needed. Once more thank you for the great service and may ADT continue being there for us.

I have been an ADT customer since 2003. I have truly valued this service and my peace of mind. No complaints, no worries, I never have to look back. ADT is what it is, home security and more-at its best. This is a value to my family.

My alarm system is awesome. It is very easy to use and takes the worry away when my wife and I leave our home. All of the windows and doors are protected. The installation was a great learning process that showed us the ins and outs of the best way to protect our home. We also got great upgrades to make it more user-friendly for my wife and I. The alarm system makes protecting our home a non-hassle experience.

Alarm not connecting to internet. Ryan was the technician who helped us with problem. Due to it being Friday, late afternoon, he temporarily fixed the problem, and also made an appointment to return the following week. He also told us to contact him after hours if the problem persist, which it did. Upon his return at scheduled appointment, he made the necessary changes fixing the problem. And to this day, the alarm works fine. Two thumbs up for Ryan.

I have been a customer with ADT for well over 10 years. I have never had a problem with the service. I have called just to ask a question and the representative I spoke with was always been polite and patient, even when the 1 question turned into several. I appreciate ADT and will continue to be their customer.

I've been with ADT for years and their service has been great. We did an expansion to the house and they had to come and put some more sensors for more windows and doors. We also had a battery go out one time which I had to get replaced. And just the other day, we had a false alarm. I called and talked to them about it, and they got me straightened out. Those interactions have been great. They are very professional.

ADT is always very swift if I accidentally set the alarm off. Always very courteous and professional any time I have needed answers about anything related to my alarm system. We feel very safe and secure when we are home or away with our ADT system.

Best investment to date. Always wanted a home security system for the home, wasn't able to afford. Best opportunity to purchase. Great system at affordable rate. Performance second to none. Looking forward to safe, secure living day known worldwide.

Best investment to date. Always wanted a home security system for the home wasn't able to afford best opportunity to purchase great system at affordable rate. Performance second to none. Looking forward to safe secure living day known worldwide.

ADT is always just a phone call away. Their professional and knowledgeable staff field and answer all questions, no matter how big or small. They take every inquiry seriously and make sure the answer is understood. When service is needed, they show when promised and complete any needed activity quickly and thoroughly. ADT makes my whole family feel secure and safe. THANKS!!!

The battery in our living glass sensor was low so we called ADT to send us some batteries. We were told that it would be a $25 charge for someone to come out and replace the batteries in all of our sensors. We were further told that replacing the batteries was "tricky" and we should have a technician do it. When We received the batteries I called to make an appointment and was told that the customer was expected to replace their own batteries and the $25 charge was just the trip charge and we would also be charged for labor. Fine, we'll replace the batteries ourselves.

I recently received an email stating that the price for our ADT service was going up. I am unhappy because I was under the impression that my rate was locked in when I originally signed up. I would not mind a fee increase if there was something more that we were getting. i.e. New control panels. But to arbitrarily raise the price without getting anything in return is unjustifiable. ESPECIALLY considering I just spent over 600$ within the last 6 months to get some new window and door sensors. Including the installation. This seems to be a pretty crappy way of thanking me for my many years of continued business.

I was having a lot of trouble with my telephones. When the phones did not work, the alarm did not work. After 3 days without an alarm to set at night, my son called ADT and asked to put it on wireless. The gentleman came and had it all fixed up in a couple of hours. Now I do not have worry about it. IT WORKS. The lady at ADT was very, very helpful and gave me a GOOD price. I am very pleased with ADT. Thank you.

ADT uses a third party for the sales pitch and installation. They are paid commission only and arrived late. The salesperson assessed my home and advised me that I needed about $6000 worth of home equipment even though when I set up the appointment they said that I had $1200 worth of hardware available and that I would only pay the monthly service charge. The salesman was relentless, the process was exhausting. I had previously given my credit card for $100 to set up the appointment (scam). I now hope that they are sincere that I will receive a visa debit card for that good faith deposit. Within 2 days of the install ADT had charged my credit card for the first 2 months' service and it took 2 weeks to get the money refunded through credit card since ADT never answered the phone. Anyone can go online and find do it yourself installation and cell monitoring for a fraction of the cost. Avoid this company at all costs.

Great name. Quality reputation. Known for outstanding satisfaction with the public. Great investment. Looking forward to many years of peace of mind, being safe at all times. Glad to be a member of the team. Your reputation is second to none when it comes to safety. Great lifetime investment.

Was easy to book technician. Was treated like a valued customer. Technician was on time. Did the job that we wanted him to do. Very good experience. Due to this experience I will continue to be a loyal ADT customer.

ADT security has given us peace of mind knowing that a diligent, professional company is responsible for our home security. The ADT brand is locally renown and utilized by many of our neighbors. We will continue to refer the company to those people who are in need of an excellent home or business security company.

I have referred many of my friends to get ADT. They have great service. Great staff. Always very helpful and polite and always there if my alarm goes off or for any other problems. I would recommend them highly. Thank you ADT for many, many years of great service and quick response times.

I am very pleased with our ADT system. I feel very secure now having had it installed in our home. Having the ability to set and or disarm it via our phone is an added plus too. I am very happy with ADT and have highly recommended it to others as well.

We are so very pleased to have installed ADT alarm services in our home. We have made a few errors with opening doors, and when the alarm sounds, the phone rings and it's ADT! Amazing speedy service. Keep up the good work!

My Comcast provider is offering many incentives to switch over to their product. I will stay with the Company that's only goal is to protect your home... When I do have a problem your Customer Care folks do a great job helping out... Just continue to do what you do best!

I changed email and credit card info and was pleased overall with the experience but I was transferred too often and was on hold too long. I certainly understand you serve many customers, however one person should have been able to handle my needs today.

ADT is by FAR the only security system to have. Wouldn't even consider another security system. Thank you ADT!!! If anyone is in search of dependable, reliable security, go no further than with an ADT system. The Service Technicians are very professional and their Customer Service is excellent!!!

Love the service! I've had my ADT service for a little over a year now, and have had nothing but good things to say about it. My family and I feel safe having the ADT system. I'll recommend this service to all my friends and family.

I would recommend ADT as a security company as they deliver on their promotional. The installation was professional that left no unsightly wires or equipment in an unacceptable area. Although, I have cause a few false alarm, since my activation there were prompt responses. This was reassuring that my equipment was working as promise. I think the refer a friend is a great idea, I haven't had an opportunity to use as my friends are all set up with a security package. I am a satisfied customer and would recommend this company without reservations. The customer service representative was professional and willing to help me get the plan that best fit my needs. I didn't feel pressured into a purchase for services that were not necessary or required to meet my safety. She was a excellent listener. The follow up call made me feel like a valued customer.

Totally satisfied with system installed and especially the high level of professionalism in the way it was installed and explained to me. I continue to be pleased with customer service. Especially appreciate the remote control. Feel ever so much better when sleeping, bathing or out of the house.

Called for service fixing my inside camera. Very professional and excellent service. My camera was upgrade and can see now in the night; On time and could talk Spanish with the technician that is my language. Have very much confidence with the service.

In the last 6 months, I have forgotten to set the motion off when inside the house. So who I accidentally set the alarm off walking in the house, ADT calls me to check if things are ok. I really appreciate the quick call to me if my alarm sounds off. It helps me to trust in the company's response time in a real emergency.

I had to change my credit card info so I talked with a representative. During conversation, I asked why my bill keeps going up. I don't want additional services and should not pay for services others receive. The representative said she would reduce the rate on a special deal to $35.00. My bill is still $45+.

The ADT installer was very nice and courteous. She talked me through everything that they were doing. The guy she came with was nice and courteous as well. They explained about the equipment, did a walk through and told me what they were about to hook up. They also gave me my stickers, decals and signs.

I'm so glad that my house is protected by ADT. ADT is reliable, dependable and always supportive. At all time knowing that we are protected while away and can sleep worry free. We will recommend and have recommended ADT to friends and neighbors.

On those rare occasions that I've actually contacted ADT, the service has been great. The representative has been courteous, pleasant, and helpful. They've always ended the conversation by asking if there was anything else they could help me with. Perhaps all this seems absurd, since it is good business to be nice, but this is not always the case with other businesses. I, so, appreciate the people at ADT. Thankfully, I don't have to contact them often as my system works well, the bills are correct and I am a happy camper. Thank you ADT for great service.

We had old Edison equipment. The ADT technician was able to use the existing panel remove and replace all the internal control boards and hardware. Most of our other equipment was OK. He did recommend an additional motion sensor and smoke detection for better security. Overall a very professional job. The technician did an outstanding job!

I love having the ADT system in my home. I am alone and I feel wonderful having that system. I really have no complaints. The customer service reps I have dealt with have been pretty decent to deal with. I had an tech come by and take care of a situation with my system. He was very knowledgeable and gave me advice on what things I could do with my system. I would highly recommend ADT to anyone.

I have been an ADT customer in two homes now. Their system is top notch and their coverage is excellent. My wife and I sleep better every night with ADT protecting our home. I highly recommend them to anyone who is looking for a home security service.

We've had our system for about a year. The equipment has held up well and the few times that we've had to call to ask questions, the representatives have been knowledgeable and courteous. I would recommend that, if you are in the market for a security system, you should give ADT a look.

The representative telephoned me ahead of time and was very punctual. He was very professional and I am pleased. I would certainly recommend ADT to anyone who was interested in a home security system. The information provided to me was very complete and answered all of my questions and concerns.

I have not had any problems with my ADT system. What I would like is for ADT Pulse to design an easier way to delete recorder videos clips after viewing. It takes too many keystrokes to delete them and as you look at them and delete them they get out of order or skip some. After deleting a lot of them and go back to the latest one and scroll through them again you see a lot that were not there when you deleted them on the first pass.

We are pleased with our system and the installers were very professional in what they did. Also they were very knowledgeable of what we needed. We like the surveillance cameras and where they placed them. Wonderful system it is. It is simple enough for my wife to use as she doesn't like too many complicated things to have to work.

I've been an ADT customer for more than 6 years and I've never had a situation that needed the ADT security system to intervene until three weeks ago. We had a situation and the alarm went off and the ADT monitor system did not work (calling and validating the status at home then calling police if necessary). After I realized that the system response did not work, I called ADT for answers. Long story short the monitoring systems "was disconnected!" The agent validated the fact triggering the alarm (two times and then resetting the system) and reconnected it to work as expected. I was surprised to say the least and escalated the issue and opened a case.

available, the police comes out to inspect. Your procedure is highly appreciative. This is why we continue to use ADT.

I have found my experiences with ADT to be supportive, informative and accurate. I feel that I can rely on them to call me if there are any issues causing the alarm to go off. I have peace of mind knowing if I am away from home I will be notified of any occurrence causing the alarm to go off. Thank you.

After losing power, the alarm system did not reset. The customer service representative not only solved the issue but also remotely checked my system. He assisted me in resetting the time and date, as well as checking on the backup battery. He was very conscientious, professional and attentive to my issue.

ADT has always been there when we needed it. If a call or alarm goes off we immediately hear from ADT. Not a recording but a live agent. This is so nice. Recently our fire alarm went off due to a pot burning on the stove. We got the fire out but the smoke in the kitchen kept the alarm going. In my haste to put the fire out I didn't keep answering the phone. ADT took charge and sent the Fire Dept and Police & called my nephew as a backup. So satisfied with the service. I would recommend it to anyone and I do just that.

We (my wife and I) had just left our house. We had set the alarm before we left. There was a strong wind blowing, which is unusual for San Jose. When we were twelve blocks from home we got a telephone call on the Cell Phone from ADT. The door from the garage was open. We turned around and raced home. When we opened the outside garage door the alarm was sounding. When we came inside, the garage door was standing open. We were surprised and pleased at the response of ADT to our situation. This made us more aware of why we have ADT service on our home. Thank-you for your caring for us and our home.

My time with ADT has been perfect for me. I would be glad to recommend their service to anyone. It is very easy to set your alarm and if you ever need them, they are within a touch button. I feel very safe with my security system.

I am very satisfied with my ADT service and would tell everyone that ADT is great and dependable service. The technician that installed the system was very good and professional and very friendly and knowledgeable about how all the system works and explain it to you very clearly and make sure you understand everything about the system. The Technician was Awesome. I would recommend to everyone.

I had a remote that stopped working. A yellow triangle appeared on my wall control unit. I called ADT and they suggested a test of the wall unit to determine the problem. They determined that it was a low battery. They suggested I take it to Best Buy or Walmart to have it replaced. I took it to Best Buy and they didn't want to do it because the batteries were under the circuit board and they were afraid they might damage the circuit board. I finally found a Watch Repair place that replaced the batteries. I called ADT back and told them the problem. ADT agent expressed that he was sorry for the inconvenience and said he would credit me on my next bill. Thank you ADT.

Was called immediately by ADT. Had my purse alarm in my pocket since I am laid up. I had kneecap surgery. By accident the alarm sounded. It was great that I received a call from ADT immediately. I would recommend ADT to friends and relatives.

Nathan was very efficient, polite, and friendly. I was very comfortable having him in my home. He made a recommendation to add glass breakage to the window and I appreciated that. I did add along with the motion sensor. I am giving thought to his other recommendation to add smoke alarms that would notify the fire department.

The installers did an awesome job from start to finish. Although they were 30 min late, they demonstrated how it works. The contract is too lengthy. So far I am very satisfied with my service, & services provided. I would recommend ADT to family and friends.

So far I have been pleased with my system. I have recommended it to a few friends. When the alarm went off I was notified immediately. Luckily it was my cat that set the motion detector off. I quickly learned how to set the alarm so her wild motions didn't set it off.

Service by ADT has always been very prompt when I mistakenly set off the alarm. The monitor person has always been polite and asked the appropriate questions and we settled the situations. I am glad to have this service as I feel safe and protected. I would recommend ADT to anyone who is looking into security system.

I put three star because I had Pulse ADT with only one camera inside my house. Only one... and paying almost $60 a month. We deserved at least one camera in front and one at the back. ADT need to step up because there is a lot of competition.

I am a long time customer and have checked about reduced monthly rate based on recent advertised monthly fee. Customer service representative checked if this was possible and I was given the lower rate as I've requested. This was helpful.

Our ADT system has been very reliable. After almost 3 years, ADT agreed to cut our monthly bill in half (we were only obligated to a 1-year contract to pay for all the free equipment and installation). They readily provided online the certificate we needed to for home insurance discount.

I would like to start by saying that the technician who visited my house and replaced the batteries was awesome! He was very helpful and showed me many things I could take care of myself. If this was just about him, I would give 5 stars. HOWEVER, the woman I spoke with on the phone for support was totally worthless. She could not tell me how to remove the cover for the glass break (she was giving me incorrect instructions, as I found out), then asked me if there was someone else there she could talk to like I was not intelligent.

Your system is very dependable, reliable, secure and a real peace of mind. I would recommend it to all my family and friends. I'll get it anywhere I move, if it's available, of course. Thank you, thank you, thank you for your service! I appreciate it.

ADT has been very reliable for us. We feel safer knowing we can rely on your rapid response when our alarm goes off. Your personnel are always knowledgeable, polite, and reassuring. We would like to switch to wireless but, since we're on a fixed retirement income, it's too expensive.

What stood out to me the most was the knowledge of the person who did the assessment based on his previous experience. It gave me confidence to move forward. He answered all my questions and provided information for contact moving forward.

Thank you, that all I have to do is press a code, and you are there to be sure I am protected. I have never had to use my alarm system, and don't want to, but I'm assured that it works well. It's only when I accidentally forget to turn off the alarm before opening a door or window that it has gone off. I am so grateful for that. Whenever it goes off, a pleasant operator calls me to see if everything is all right. Thank you for having my back.

Since I have had ADT I have set off my alarm periodically for not remembering to shut off the alarm before I open a door. ADT has always been there to make sure I am okay. I live alone and it's good to know ADT is there for me. Thank you.

I changed my auto-pay credit card to be used for making payments. Seemed to be no problem for the new card to be used. I made a follow up call to make sure that it was to be used, and it was. My previous card was cancelled for making payments. However, I received a call from ADT a month later saying my credit card was rejected. I said which credit card. It was the previous one. So I asked for the girl to check and see what was listed under auto-pay to be used. It was the new one. So in the mix up, I owed two months payment. It was corrected while I was on the phone. I rechecked on the internet and yes it did show up as paid. Hopefully this is now corrected without further problems. Thanks for your help!

The convenience and value of our home monitoring and security system is almost beyond words. We have sensors on all doors and windows on the ground level, a glass break sensor, carbon monoxide and smoke detection, and remote garage door control. The ability to monitor all of these real-time from a smartphone or computer is great. I can tell when packages are delivered to the garage, when visitors/pet sitters come by and for how long, and if we accidentally forget to set the alarm or close the garage door when we leave, we can do it while we are away. The safety of having a "duress code" is great as well, and the ability to add/delete schedules and codes to allow our neighbor to come by and watch the cats while we are gone, for example, is priceless.

We have had ADT for many years. They respond quickly when our alarm is set off (by weather or error in entering code) so we know they'll be there in an emergency. Our system was installed more than 20 years ago in both our townhouse and our farmhouse.

I have been impressed with the quick and prompt service. Within seconds of alarm being activated I get a call of on going situation. Also very courteous people to handle problems. The modern updated equipment works great without wires everywhere being seen. Love the wireless app to work the system remotely with phone.

I love the service. I was very happy with my salesperson and I was very pleased with my installation technician. It's worth every cent - the FIRST week I had the alarm system we got broke into. ADT was on the job FAST!!! Luckily the alarm scared off the intruders.

We have been extremely pleased with this system. Never had any problems. This makes us feel safe and protected. We have never been broken into which makes us feel good about the system. The one time we were out of town and my sister set off the alarm we were called immediately and corrected the problem.

We have been an ADT customer for many years. We recently upgraded our system to ADT Pulse. We were very pleased with the process and the resulting system. Everyone from ADT was very professional and friendly. When given a chance we recommend ADT to everyone.

I feel safe and protected with ADT. After l left my house one day recently your ADT person called my cell and told me the alarm went off, asking me if I were OK. I thanked her and went back home to check it out. No problem. My door sensor indicated I had not shut it securely.

We have been customers for 17 years & have been very pleased with service provided by Representatives & Operators of answering service, not to mention technicians. When we experienced problems the Operators didn't hesitate notifying local police department. Keep up the excellent service! We will be in touch with your service department. We would like to upgrade our existing alarm system. Thank You.

System seems fine but would like ADT to be more proactive in development and promotion of home security. I have no idea if my system is the best I could have or not. My system is 18 years old and has never been evaluated or improved.

Over ten year and still getting the same reliable, prompt and polite customer service. Bravo ADT! It really makes us feel safe and important that every time we call someone will be there to guide us through, patiently help us solve whatever small glitches we encounter. Thank you.

Thank you so much for your professional concern over the security of my home. When I noticed that there were some weak spots where entrance and burglar access could be breached you came out the very next day to assess the need and the following morning added sensors and a camera to the already high quality system you created for my home.

We were very please with the technicians that showed up exactly when they said they would. They were very precise in their installation, knew what they were doing and was able to answer all of our questions. They were also able to enable our phones to use the Pulse application. A-one job!

I was getting ready to go to bed and had the alarm fob in my PJ'S pocket when l must of hit the panic button by mistake. The alarm went off and l went to the control center and was putting in the code to turn it off, then the phone rang. The man identified himself from ADT and said they received the alarm, he asked for my name and password. I gave it to him and said he would log it as false alarm. I told my wife that l wondered if it ever did go off if anyone was listening. That answered my question. Very well pleased.

Never got what was promise to me my camera. This is my third request and received no response from last two request. No return call either. It sad I cannot get what was promise to me and no response either. Since I renewed my contract and signed it y'all figure too all got what you want.

I am completely satisfied with ADT. I do not wish to change anything. They seem to always be concerned about my well being especially when I make the mistake and forget to turn the alarm off as I enter the house. They are very professional and kind. Although, it would be nice to receive new yard signs after all these year.

Thanks for all your help, what a great team you have working for you!!! I am pleased with my service and would recommend ADT to my friends and family. I like safe feeling I get when I sent the alarm or when I am away traveling peace of mind that my house is being watched over.

We got a surprise from the city of a bill for $346 for using the panic button inadvertently when trying to turn off our alarm as we entered our home and was unable to use phone to call it in because our phone had died! We assumed our son who is the backup caller had been called but was not. The police came to our surprise and checked our identity and left. Grateful for the check from police but unhappy about bill as we were not told by ADT NOT to use panic button or we would suffer the consequences, i.e. charged for police check. Just wondering why we have panic button and cannot use it!

I have had ADT security for the past 17 years. ADT is very professional. Very attentive company and prompt in emergencies even if sometimes they were false emergencies. Always courteous. I have felt always secure and comfortable in leaving my home for a period of time for vacations. I recommend ADT and I will again get their services when I settle down in about a year.

We love our ADT security! We have the pulse app and it is so convenient and easy to use! So nice to be able to arm and disarm from my phone, plus with our cameras I can see everything wherever we are. Makes me feel so safe!

We appreciate the peace of mind that our system allows. We've been impressed with the quick responses when we've accidentally set off the alarm and you have called to check up on our situation. The calls were handled professionally and checked both the circumstances and our passwords. Thank you.

I am very pleased at the service I received. Levi the Technician that installed the system was very helpful and went over the system with me. I do have one thing. I am not sure of how to set the temperature for different times of the day. There is no way to figure that out on my smartphone or the device. It will only let me change it at that moment. Overall I feel so relieved and safe with this system.

I've been a customer of ADT for one year. Their service is excellent. Quick to respond when alarm goes off. There to answer all your concerns. The phone staff is always courteous. Reasonable rates. I feel safe knowing I have ADT.

The front door sensor failed at 1:30am... An ADT employee called right away and a repair person was here the next day. I can't ask for better service. Been a long time customer. I recommend your service to others whenever I can. Thank you very much.

I would like to say that I have not had any bad experiences with ADT. Any dealings with ADT have been handled professionally and courteously. The Customer Service is without a doubt, top notch and well trained. Example: A month ago, I accidently pushed the panic button on my remote when I came home instead of the off button. Within minutes, ADT Monitoring called to check to make sure everything was ok. Upon giving my passcode, the lady I spoke with was very professional, concerned, and considerate. Thank you ADT for you service. Keep up the good work for your customers.

I have been an ADT customer for several years. This is my third home that I have ADT in at the present. When I ordered my ADT and when the tech came to install, it was entirely different. The tech did not honor the plan that I was quoted. He charged me $2,500 for my installation. I called ADT 3 times before I could get anyone to review my account. A lovely lady finally assisted me and understood my concern. She agreed that I was charged twice for I should have been charged and the tech installed too many smoke detectors. She is sending another tech out to review my equipment. Also, the tech programmed my doors incorrectly with the pad.

The installer, Eric, was great to work with and I haven't had any problems with the security system. He was very friendly, thorough and professional. I love the system and feel better sleeping at night. Security system is very easy to use.

I am a homeowner who needed help with my alarm. The service person I spoke with and who helped me to fix the problem was able to help me get everything running again. She was polite, patient, effective and I was done in a short. I appreciate having service staff like this!

I think that they should come around every 2 or 3 years and check the system out even if there has not been any problems with the system. I did not give it 5 stars, because I don't recommend anything to anyone, if ask I will tell someone what I think.

We have had excellent service, great customer service, and as a result we have even had relatives get your services based on our recommendation. They are satisfied also. Therefore, when you can suggest to others to get your services and you give them great customer service it also shines back on us that we were right to suggest ADT in the first place. Thank you.

The ADT serviceman named David was very polite and knowledgeable about all ADT equipment. I didn't know how to open the sensor because the battery was low on power according to my control panel, so I set up an appointment to do so. I am very satisfied with ADT security services! I accidentally set off my alarm once and the police showed up within a minute! ADT is not very expensive and I believe you get what you pay for! My neighbor 2 houses away uses VIVINT. She has people breaking into her house once in a while. She actually pays MORE than me! I always recommend ADT to everyone I know. I believe that ADT is the BEST home security system you can get!

I am very pleased with the addition of ADT to my home. I have sensors on all doors and windows and feel safe and secure. I do not worry about being alone sometimes at night or even the thought of burglary. Thanks for providing this service.

Always there to help, answer any questions, solve any problems, great customer service. We been a loyal customer for many years, any problems have been handled in a professional and timely manner. Very happy to be a customer for ADT for many years. Thank you.

I received a call that my front door alarm had gone off. I notified them that I was not home and would not be able to get there promptly and to dispatch police ASAP. It was due to high winds blowing open the door but the police were there quickly to fix the issue.

After losing the operating manual, your customer service rep professionally walked me through adding a code. I would appreciate you sending me another manual. The construction crew will have to move the keypad, and your rep could not provide details concerning the proper way to do that.

We had a faulty smoke/fire alarm. It had started going off at various times. The ADT representative that came to our house was a total professional. He arrived exactly as scheduled, and quickly diagnosed the problem. He installed a new smoke/fire alarm and was gone within 15 minutes. We will continue to recommend ADT to all of our friends.

We always feel completely protected and safe, whether we are at home or on vacation. ADT provides us with the assurance if something should happen, someone has already been notified, and our situation will be responded to. One night, we were at home. ADT was on "STAY" and some pots and pans dropped on the floor and made a great clatter. Another time I yelled and clapped very loudly, I was watching UVA play basketball. Both times set off the alarm. You might think of this as a negative. Not at all! It show us how sensitive the alarm is. Even though initially, we got a little jolt, we laughed and realized that no one was going to get into our house through the doors or windows. Thanks ADT!

Your customer service rep was so helpful to me. She was very cheerful, professional and assisted me with all my concerns. I did not get her name but I am sure you have the info in your records on my recent visit. Please thank her for me as she was most helpful.

Your co has always been there when needed. We have recommended you to several of our friends and also our church and they are very pleased also. We had a couple times when your services were needed and you responded like the professionals we knew you are.

I am getting a low power chime on my system. It was happening at 12:04 am about every 3rd or 4th day. A tech came out and changed a power pack and he checked everything out, the system seemed in good condition. It happened again on Wed 3/15 at 6:04 am. When I call the person who answers is very helpful but doesn't have a solution. We have not made any changes in the phone system so we are at a loss also. We are going out this weekend to buy a new set up for our phones, and hope that takes care of the problem. The people I have talked to when I call have been very polite and courteous, and want to help. Their attitude is very refreshing.

It is so nice to have a "service" with which I can find absolutely no fault. Thank you. There was the time when the woman, who cleans my house once a month, came and the alarm had been previously set. ADT had the police at the house within minutes and had called my neighbors (who couldn't find the code which I had given to them). Eventually, when my cell phone got service, I was contacted and all is well. Tina now has my code in her cell phone!!

We have been very pleased with ADT and want to continue with your service, but I do have an issue. We have a few more windows that we wanted to add, but the cost seems unreasonable. We have 8 windows that do not have sensors. We do have a motion detector, but not completely satisfied with that arrangement.

I have always been impressed with ADT's rapid response to notifications from our alarm system. An error message appeared on our system recently and the customer service representative was very responsive in resolving the issue. We really appreciate the service of ADT.

Other alarm companies have tried to get my business but I think Adt is the perfect fit for my needs! Their response time to an alarm is always within a reasonable amount of time and the cost for my service is reasonable, they also have great customer service reps to help with all of your alarm needs.

ADT sent an automated phone call on Wednesday because one of the devices, a glass break had stopped functioning. I was told to check the alarm system display to get information about error. I found it just as I was instructed by the phone call.

I am very pleased with the sense of security and peace of mind that having ADT monitoring my second property gives me. It was a very good investment. I would highly recommend ADT to any one over other services available. The sum of my experiences with the company is positive.

Recent contacts regarding unwarranted alerts have been successful thus far. ADT Personnel were knowledgeable, friendly and hopefully the problems are solved. I have been a customer for a number of years and as Security is a vital service one must have confidence in the provided service.

I have been with ADT for about 3 years and I really enjoy their service. I feel very secure how fast they respond and the Police respond. They are AWESOME. I would definitely recommend them to my friends and family.

My coworkers and some friend are paying $27.00 for their ADT system and I am paying $46.00 for the same services. I call to cancel my account because in my opinion that is not fair and I was told that in order to cancel my account I need it to pay $1,100.00. I guess I am stuck with this for three years but I will not recommend ADT to no one.

Installer was prompt, professional, and courteous. He took the time to offer suggestions, additional add ons, and explained all the features of the package that we had chosen. The installer did not pressure us to purchase more than what we wanted.

I recently referred a neighbor who had ADT installed. He has now had two break ins. I have had good service from ADT and the technician who came to the house was knowledgeable and polite. Living remotely and off of the road, it is comforting to know the house is alarmed, and it also is set up to alarm if there is a fire.

First class service. We could not be more pleased with our ADT experience. The sales representative explained every option in detail. He listened to us and designed a user-friendly system to fit our exact needs. We never felt pressured to do more than needed. The installation technician was very thorough and went the extra mile. Everyone has been extremely professional. We would definitely recommend ADT!

For the past several years, I have been very pleased with the customer service that ADT has provided for the security of my home. They are very quick to respond and take action as needed. I would recommend them to anyone.

I like that ADT responses quickly to alarms at my house. They call the house phone and my cell immediately. Makes me rest assured that when I am away from home, I am covered. The sensors are sensitive, another feature that I appreciate.

I appreciate the feeling that ADT gives me when I am away from home or in deep sleep. It is nice to know that someone has my back and I can relax. I like the feeling that I can set the system and be gone from home but not worry about coming home to find that I have been visited by an unwanted guest or guests.

We are considering a move and the only thing we know for certain is that we would not move in without first having ADT set up a security system. We have been completely happy with ADT. We even had the alert system for my mother while she was alive and she felt so secure wearing her necklace. Highly recommend.

ADT is the ultimate professional in at home alarm systems and protection services. If ADT really wanted to thank their customers for their patronage then ADT would offer a one month of free service! I've had virtually carefree service in the years I've used ADT home services.