Panasonic Microwave

Panasonic Microwave Reviews

Find a Best Microwaves partner

Our promise. We provide a buying advantage with verified reviews and unbiased editorial research.

Protect What Matters Most

Get Home Warranty Plans & Pricing

View Plans
Overall Rating1.5 out of 5
See all 305 reviews

About Panasonic Microwave Reviews

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

Protect What Matters Most

Get Home Warranty Plans & Pricing

View Plans

Panasonic Microwave Reviews

ConsumerAffairs has collected 305 reviews and 241 ratings.

  • Recent
  • Oldest
  • Most helpful
  • Any

A link has directed you to this review. Its location on this page may change next time you visit.

How do I know I can trust these reviews about Panasonic?
  • 4,314,567 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.
Page 1 Reviews 0 - 10
Customer ServicePrice

Reviewed July 6, 2023

I was heating up some soup for 2 minutes and then was planning on stirring it and cooking it for another 2 minutes. I was busy in the kitchen but realized there was this fairly loud humming sound but at first couldn't figure out where it was coming from until I opened the microwave door and the hum stopped and it was all filled with smoke that came out so it just about went on fire! At that point it completely turned off as if a fuse had been turned off. I felt the top of it and it was hot. If I hadn't been right there it very easily could have went on fire. I unplugged it but then plugged it back in after it had gotten cooler to see what it would do and the hum was still there without even pushing a button to turn it on.

I will never get Panasonic again! This microwave was only 3 1/2 years old and it never seemed like it ever got rid of the moisture inside but I just thought this was the way this new microwave worked. My Sanyo was still working 19 years after I bought it but I wanted to get a black one to match my appliances so I got this one. What a mistake! To make matters worse I contacted Panasonic by phone and there was a recording thing that came on that said if I wanted to speak to a technician to have my credit card available as it was going to cost me 9+ dollars to find out what was going on with this microwave! I tried going into the email address they gave me on the recording and got nowhere. Shame on you Panasonic for making such dangerous garbage!

Thanks for your vote! Report

Reviewed March 23, 2023

Not even 2 years old and while cooking a peeled diced potato in a microwaveable dish the glass turntable shattered and a fire ignited. Quite scary as I had my grandchildren in the house at the time. My husband pushed the stop button and unplugged it. It removed from the house as soon as we felt safe to move it. Very disconcerting. We followed all safety setup guidelines so I’m hoping this is a one time occurrence and not a product issue.

Panasonic 1.3-cu.ft. Microwave, Black
Product #43-2316-6 (Canadian Tire)

Panasonic NN-SG626B Countertop Microwave with Auto Cook and Auto Defrost, 1.3-cu.ft., Black

Thanks for your vote! Report

Not sure how to choose?

Get buying tips about Microwaves delivered to your inbox.

    By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

    Thanks for subscribing.

    You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

    Reviewed Dec. 15, 2022

    We recently purchased a Panasonic Microwave (Dec. 2021). It worked fine until Oct. 2022. Then some of the features stopped working -sensor cook buttons, popcorn & reheat buttons. We contacted a repair person & it took 6 weeks to get the part. They came and installed the new part, only to find it didn't correct the problem. Since Nov. 15th we have been in touch with the initial repair person & Panasonic - with no success.

    We have written countless emails to both Panasonic and the repair place; and finally the repair place suggested to Panasonic that there is nothing further they can do so we should have a replacement. That was 2 weeks later & still nothing from Panasonic or the repair people. I would NOT recommend Panasonic products to anyone; their phone lines are only available 10-4 Monday to Friday and their chat gets better response but still we are left hanging. It has now been over a year since we purchased the microwave & for the last 10 weeks it's only been half functioning.

    Thanks for your vote! Report

    Reviewed Oct. 12, 2022

    DO NOT PURCHASE ANY PANASONIC PRODUCTS unless you want a fire in your home and for the company to say "oh well, its user misuse". This is a company full of deceit and lies. DO NOT PUT YOURSELF IN DANGER DUE TO THEIR PRODUCTS.

    Thanks for your vote! Report
    Ease of Use

    Reviewed Feb. 13, 2022

    This Panasonic NN-SN942B microwave has been the best M/W unit we have ever owned. It works flawlessly, does what it is supposed to. The only issue we have, is it has just developed a switch problem with the door closing and the panel does not light up. Going to replace the switch and get another 10 years use out of it.

    Thanks for your vote! Report

    Reviewed Nov. 25, 2021

    I am trying to get my microwave serviced under extended warranty granted to me by Panasonic. The microwave cost me $461.00 and was top of the line. I went with Panasonic on the basis that it was a top line company and they would stand behind their product. Their closest service center to me is at Seven Hills. They will not collect the item without a fee of $99.00 for the courier. It would take me almost 1 1/2 hours to get there. They advised me that they will give me a quick turnaround of an hour or so and then I need to come back. Basically it would take me the best part of a day. They refuse to pay for the courier.

    The microwave lasted just over 2 years. I can get a microwave from K Mart for $90.00 which would last me as long. I still have a Black and Decker microwave that is over 20 years old and still working. Most microwaves you would expect to give you well over 10 years hassle free. I suppose that their reaction to my request that they should arrange for collection at their cost means that it is not worth a customer's time and money to get them to repair or replace their products and in the end the customer will stop bothering them.

    Thanks for your vote! Report
    Customer Service

    Reviewed Oct. 23, 2021

    Very small. This model fits in a space in the wall. It tips and falls out when you open the door. There are no numbers on the pad, like every other microwave we have ever seen, so you can't easily set a power setting or run time. Minimal.

    Thanks for your vote! Report
    profile pic of the author
    Customer ServiceStaff

    Reviewed Oct. 10, 2021

    I he is 3 other Microwave Companies and Panasonic in my opinion have the others beat by far. All of the features are easy to program and them food comes out perfectly cooked. The THICK Cookbook is far superior to the other three.

    Thanks for your vote! Report
    Customer ServicePunctuality & SpeedReliability

    Reviewed Oct. 9, 2021

    Panasonic has worked for me perfectly over 15 yrs. It cooks everything easily, fast. It is reliable, no repairs. Even heat, sturdy, easy to clean, good size for any place. Looks fine. Lightweight, easy to clean. If I ever replace it, I will get another Panasonic. I wondered if people actually do think about microwave names. Panasonic is the winner for me through actual use. I just hope I can find that brand whenever I might need another.

    Thanks for your vote! Report
    Customer Service

    Reviewed Oct. 8, 2021

    It Makes Magically Delicious Frozen Food. I Give it a 10 a ** 10!!!! It Will Always Be There At Anytime It's Called On To Do Its Job. And To Get It Done In A Superior Way Compared With The Competition!!!!

    Thanks for your vote! Report
    Loading more reviews...

    Panasonic author review by ConsumerAffairs Research Team

    The Panasonic brand is perhaps most well-known for its cameras, but the company deals in other electronics and appliances as well.

    • Cyclonic inverter: The heat is distributed in a 3D pattern versus a straight line for more even cooking.

    • High wattage: The range of Panasonic microwaves culminates in the 1200-watt models.

    • Grill heater: Heat and cook in a more natural way with the attached internal grill element.

    • Convection: Enjoy dual-cooking when you switch from microwave heat to convection heating.

    • Turbo defrost: Specialized defrosting process allows you to unfreeze food more quickly, without accidentally cooking it along the edges.

    The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

    Panasonic Microwave Company Information

    Company Name:
    Year Founded:
    2 Riverfront Plaza
    Postal Code:
    United States