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Panasonic Microwaves Reviews

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About Panasonic Microwaves

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Panasonic Microwave produces high-performance microwave ovens. Its offerings include countertop, over-the-range and built-in models with inverter technology, sensor cooking and turbo defrost capabilities.

Visit shop.panasonic.com/pages/panasonic-smart-tvs
Pros
  • User-friendly features and controls
  • Good value for money
  • Good cooking and reheating performance
Cons
  • Frequent malfunctions reported
  • Poor customer service experiences

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Panasonic Microwaves Reviews

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    Page 2 Reviews 40 - 80

    Reviewed Dec. 31, 2020

    I’ve had my Panasonic 1100 microwave for over 20 years, and it’s still going strong, except light went out. Difficult to change bulb, so I just left it alone. I’m ready for a new microwave, and will get the same model.

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    CoverageSales & MarketingPriceMaintenanceRates

    Reviewed Dec. 30, 2020

    I Love Panasonic, just keeps going and going, only one problem in the 10 years that I have it was a broken latch, fixed it myself and no problems since. At the time I broke the latch, my own fault, I bought another Panasonic as a backup just in case I couldn't repair the old unit, that was two and one-half years ago. I kept the new one I bought because it was on sale and noticed that it is selling for another $20.00 on retail price.

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    Punctuality & Speed

    Reviewed Dec. 30, 2020

    No problems with my microwave. It is fast and strong and works well. This is my first Panasonic product, but I would not hesitate to purchase another one, when I need to. It is compact and looks clean on my counter.

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    CoveragePriceEase of Use

    Reviewed Dec. 29, 2020

    We needed to replace a large noisy microwave oven with a medium-size unit that was quieter but still had the many features of our old expensive one. After researching the many brands, we picked a Panasonic model that matched the features we wanted. This model has proven easy to use and does every cook, defrost and reheating tasks we asked it to do!

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    Staff

    Reviewed Dec. 28, 2020

    It opens and closes effortlessly, unlike many we have owned. The touch pad is very responsive and easy to engage. The only drawback is the TouchPad not back-lighted. It does not look large, but it does have a large capacity, and ample cooking options. It is every bit as good as the three hundred dollar unit it replaced. We paid $120 for it.

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    Reviewed Dec. 28, 2020

    I bought this microwave, because the last one I bought gave out with in less than a year. So I decided to take a chance with this brand. It has been a very good purchase. I have had it for about 5 years or longer.

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    Reviewed Dec. 27, 2020

    Nice size microwave but have always had problems with the door closing without slamming it. It also now has an electrical sound that may indicate that it is not functioning properly. It has been difficult to get service questions answered or to find a replacement for this space in our kitchen.

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    Reviewed Dec. 27, 2020

    I have had my Panasonic Microwave for about four years now and have never had any problems with it yet. It works very well and most foods straight out of the refrigerator heat up quite well within two minutes.

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    Reviewed Dec. 26, 2020

    I HAVE HAD SEVERAL DIFFERENT BRANDS OF MICROWAVES & MY PANASONIC TO ME SEEMS THE BEST. I would tell my friends & family if they asked me how satisfied I am with it. I am very please I chose it. A very good brand.

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    Value

    Reviewed Dec. 26, 2020

    This is a great microwave. It's three years old. Turbo defrost inverter system. It's the NN-SN778 model. Has all the good presets like for popcorn setting, sensor reheat, sensor cook and many other great features. I bought it at Walmart. It was under two hundred dollars. A great value.

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    Reviewed Dec. 25, 2020

    Temperature zones don't seem correct. Have to reset temperature, so takes longer to prepare a dish. Use for warming my morning coffee. Would not purchase this brand. Came with my home when I purchased.

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    Sales & MarketingPunctuality & Speed

    Reviewed Dec. 6, 2020

    Bought the micro 2.5 years ago. Worked for well for about 1.6 years, then door wouldn’t always close. Then past 3 months it would stay running after time ran out and you would open door, so quick unplug shut it off. We got more cautious to watch it and then seemed ok. But then out of blue would not shut off after time ran out, open door and again unplug it. Only paid $110 on sale but I’ve bought $100 micros not on sale that lasted 5 years. We pulled the old one out of basement that our son had for 2 years after our 5 years, and then he bought a new one. Thing is I bought a new Panasonic Blu-ray theatre system and minimal use and it died after 2.5 years. I’m engineering and I keep an eye on proper use of any and all our products. Will not be buying any Panasonic products anymore. I’d rather pay double and get 4+ years than really only 1.5 years.

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    StaffEase of Use

    Reviewed Nov. 23, 2020

    Doesn't hold the time you set. Doesn't heat up a cup of coffee. Very weak power. My old Panasonic microwave was easy to use. This one is junk. Very hard to read the screen. I don't understand selling junk.

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    MaintenanceStaff

    Reviewed Sept. 13, 2020

    I have a Panasonic inverter microwave, and swear by its great Features. So easy to clean, as it is all stainless steel. It is 4yrs old, and still looks like new. Never had any problems with it. I think that cleaning it regularly is the key to its longevity. I am in the UK, so we use 240 volts. I write this review as I am extremely pleased with my purchase, and highly recommend this product. I hope this is of some help to folk who may wish to purchase this product.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffTransparency

    Reviewed June 2, 2020

    Updated on 06/22/2020: The Invertor Technology works well until it doesn’t. The problem is that the magnetron and the inverter are notoriously prone to early failure, more so in Panasonics, as internet and shopping site reviews everywhere illustrate. H98 error code less than 2 years old. Two weeks attempt to speak or contact anyone from Panasonic. 800 number menus with automated responses or 20-minute wait times. CHAT. wasn’t working. Called nearest authorized repair center 130 miles. “Can’t help you”. Was told to call 800 number in Romania who will get in touch with Texas who will get in touch with Salem Supply Depot, only repair center who will contact you.

    Tried CHAT again. Offshore “Steve” read from scripts, wasn’t very articulate and simply offered platitudes and apologies. Kept going around in circles. Asked for contact with someone in the States. His response: “Is there anything else I can help you with.” Wrote back, “Yes, you can answer the questions I just posed.” I ended telling “Steve,” It’s been the most fruitless conversation I can ever recall having.

    Shipping round-trip 260 miles is expensive for 41 lbs. I have a perfectly competent and reliable appliance repair center in my city. Panasonic wouldn’t entertain the idea of sending a magnetron so I could have it done locally. But it’s unconscionable that Panasonic execs refuse, even for the sake of good will, to accommodate customers with products that are designed for failure right after the service warranty expires. And Panasonic offers a 5-year magnetron warranty but it is impossible to use. Not only is shipping to a distant repair center expensive but the procedure is convoluted, contacts are unintelligent, and logistics are unreasonably burdensome. And Panasonic knows this. They can warranty the magnetron for 50 years. It wouldn’t matter to them. I purchased a Panasonic radio that I’ve had for over 55 years and it works perfectly.

    Panasonic was known as the most reliable name in electronic products. It’s shameful that the CEO’s of Panasonic’s appliance division have allowed quality and service to devolve into mediocrity. Any microwave should last longer than two years. We will all be better off with the longevity of a traditional transformer or coil and a magnetron at full power than an inverter magnetron, and with any other maker than Panasonic. Shame on Panasonic CEOs for allowing what once was the reigning electronic company, known so well as epitomizing quality and customer service, to descend to this, such a lowly level.

    Original Review: Panasonic Microwave NNSE785S with H98 error, less than 2 years old and Customer Service unwilling to do anything. Called nearest authorized repair center 130 miles. Was told have to call 800 number in Romania who will get in touch with Texas who will get in touch with Salem Supply Depot, only repair center. They wouldn't even entertain the idea of sending the magnetron so I can have it done locally. Magnetron and inverter technology is prone to failure as internet reviews will show. But it's unconscionable that Panasonic execs, for the sake of goodwill, refuse to accommodate customers with products that are designed to fail right after service warranty expires. And they offer 5 yr magnetron warranty but it is impossible to use.

    Not only is shipping too expensive, but the procedure is convoluted and contacts are unintelligent. Offshore staff read from a script and offer platitudes. Will be better off with the longevity of a traditional magnetic coil than an inverter, and any other maker than Panasonic. Shame on Panasonic CEO for allowing what was once the reigning quality and customer service electronic company to descend to this lowly level.

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    Customer ServiceOnline & App

    Reviewed March 10, 2020

    Brand new Panasonic microwave NN-ST66KW and the keypad works most of the time. But when it decides not to work doesn't matter how hard you push, where you push or what finger you use it just will not accept an entry. Then it will start working again by some sort of "magic". Even more frustrating is trying to contact Panasonic to find out if there is a solution. No phone numbers listed anywhere and sending message on their website results in a computer generated email response listing many things you could do but having no connection to your problem at all. And this new unit was a replacement for one that suddenly went up in smoke 2 months after the one year warranty expired on the last one. I will not be buying Panasonic again.

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    Punctuality & Speed

    Reviewed Feb. 21, 2020

    Purchased from Costco in October of 2018. Worked fine until it caught fire about a year later while heating a cup of water. I've since checked out the reviews of this model and see others have had similar experiences.

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    Customer ServiceStaff

    Reviewed Jan. 23, 2020

    My Panasonic microwave caught on fire in my kitchen. I emailed to let Panasonic know. They told me because it was out of warranty they would give me 30% off a new one. I do not want another Panasonic, it CAUGHT ON FIRE!! They seemed not to care about their product catching fire. I have since learned it has happened many times before.

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    Refunds & Payouts

    Reviewed Jan. 9, 2020

    We bought this Panasonic Model No. NN-SA651S at Costco in June 2018. After about 1 1/2 years we noticed paint chipping off on the inside. The paint chips were likely dropping into the food since you could see a 6 inch x 6 inch section on the top where the paint was bubbling. We're taking it back to Costco for a refund but they're still selling a similar looking Panasonic, although it has a different model number. Hopefully they've fixed this issue. I don't see why they have to paint the inside of the oven in the first place.

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    Reviewed Dec. 21, 2019

    2015 model (type S333) has some issues. The control touch pad failed and was replaced under warranty. The exterior plastic trim has melted because of proximity to stove top (4-6 inches away from electric burners). The interior oven paint is wearing off, chipping and discoloring, and not from over-cleaning. Otherwise it works well in reheating and in inverter turbo defrost mode. 1480 W capacity, 1200 W max output.

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    Reviewed Aug. 28, 2019

    I bought the Panasonic Model No. NN-SA651S from Costco on 2 September 2018 and in less than one year the interior back seam and top venting fan area formed rust stains. This oven was used less than once a day. No other microwave oven that I've owned ever formed "rust" on interior seams. The oven seemed to lose power over time, don't know if the rust problem was the cause. I took the oven back to Costco for a refund. Costco still sells the oven. I would not recommend the NN-SA651S to any buyer.

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    Ease of Use

    Reviewed July 30, 2019

    I love this 1300 watt microwave. It has many features (turbo defrost, sensor reheat, buttons for all three meals and side dishes, just to name a few). And it is easy to use. I just moved into a house with a microwave, and I still brought this one with me because it is so good.

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    Reviewed July 28, 2019

    We found that the button for the door sticks. It should last longer than three years before something like that happens. And, that we own two different Panasonic Microwaves. One ends and it shows "Enjoy your meal" after it is done. We enjoy seeing that as it reminds us that something is in the microwave. The other does not and just goes back to the time. We love the power settings for the Panasonic as it is a constant low if different power settings are used. Other microwaves do not do that and that is why we keep buying Panasonic Microwaves.

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    Reviewed July 27, 2019

    I have had it for few years, got it from Costco. Microwave still works great, easy to clean, easy to operate with various buttons. Nice stainless steel appearance, I would purchase it again if needed.

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    Reviewed July 26, 2019

    We purchased our Panasonic over the oven in 12/18 and am extremely pleased. It's a little smaller than our original one we replaced, but we're perfectly happy. Looks great, works great, very easy to operate. Great purchase!

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    Ease of Use

    Reviewed July 25, 2019

    My Panasonic microwave is a good looking appliance and works effectively, although it uses a lot of power and I live off solar. The only real complaint I have is the keypad is not as touch sensitive or as easy to use as I would like. You really have to push hard and dead center to select your functions.

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    Reviewed July 24, 2019

    I have been looking at microwaves since mine went dead. I am still not really certain which one I want but I do like the size of the Panasonic. I have been waiting for a sale which will probably make up my mind.

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    Punctuality & Speed

    Reviewed July 23, 2019

    I've had Panasonic microwaves in houses that I rented, as well as the house I own. These microwaves are workhorses, and they never seem to fail. Besides being attractive, they are a way to prepare family dinners quickly. Mine is 1,000 watts plus. The clock on the front, helps me to adjust all of my kitchen clocks, as well as the clocks in other rooms. The microwave feature are also great, but does a vegetarian need a probe to cook. Veggies are done in minutes, and I never cook meat. Popcorn cooks fast too, but I never buy the mystery stuff in microwaveable bags.

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    Reviewed July 23, 2019

    It works flawlessly and has given me NO trouble, lots of power for short bursts, refined with power adjustments for strategic use. I chose this brand because in my stint of professional food service, their microwaves performed. I was not disappointed with my decision.

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    Price

    Reviewed July 22, 2019

    Great price. Great performance. Not unattractive. Works as promised and thus far, about 1.5 years, without need of repair. Very satisfied though would have been willing to pay more for not-made-in-China.

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    Reviewed July 22, 2019

    The microwave works ok but the revolving plate doesn't sit on the bottom easily. You have to wiggle it on until it finally drops down correctly. The door and area around the controls are hard to clean well.

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    Price

    Reviewed July 21, 2019

    I have a large countertop Panasonic inverter. My first worked flawlessly for 5 years before its repair cost outweighed price. This is my second and it is used every day with superior performance and great features. Highly recommend.

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    Reviewed July 21, 2019

    Microwave works well. Only problem is that the digital readout panel does not work. You have to listen to the tones as you press the buttons to make your selections. You have to be familiar with the functions since the digital readout doesn't work.

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    Price

    Reviewed July 20, 2019

    My microwave is a Panasonic with the genius sensor, inverter, 1200w, model # nn- sn651w. I got it from Amazon for a great price over a year ago and it has been a real gem. I use it all the time and it has made my life much easier and happier to make meals with.

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    Reviewed July 20, 2019

    I bought this microwave/convection oven 9 1/2 years ago. I love that it’s large enough for a 9”X13” baking dish. I can bake on the convection setting for those times when I don’t need a larger oven. There a stacking racks so you can bake 2 pies or squares at the same time. It cleans beautifully and it’s in use daily. Never a glitch.

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    Reviewed July 19, 2019

    A constantly powerful machine that works wonders. It is easy to clean and does not need much attention. Touch screen with plenty of cooking options. I never have to change the power setting, I just decrease the cooking time.

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    Reviewed July 19, 2019

    The microwave has been good so far and it does make things easier if I want to heat up some food or defrost some food items. It does well for a long time to make the breakfast, lunch, dinners or snacks. I like the appearance of the microwave since it goes well with the home décor. The performance of the microwave also is well and the value is well. The microwave does the job well.

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    Reviewed July 18, 2019

    My Panasonic microwave finally bit the dust. I don't blame the brand though as it was 15 years old. I plan to buy another panasonic since I have a trim kit that it must fit. I believe the sizing is still about the same on those microwaves.

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    Reviewed July 18, 2019

    Ours is a large 1200 watt microwave. We have had it for maybe 10 years. It has a turntable. We use it a lot every day. It has been dependable and we would not want to be without it. We keep it clean and it still looks almost new.

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    Reviewed July 17, 2019

    Out of all the brands I've had such as Sanyo and Samsung, the Panasonic microwave I have has been the most durable long lasting one. It also heats up food really well in very little time whereas other brands take twice the time and heat.

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    Panasonic Microwaves Company Information

    Company Name:
    Panasonic
    Year Founded:
    1918
    Address:
    2 Riverfront Plaza
    City:
    Newark
    State/Province:
    NJ
    Postal Code:
    07102
    Country:
    United States
    Website:
    shop.panasonic.com