Panasonic Microwaves Reviews

NN-SN651W - Was cooking item and smelled a burnt smell. I opened door, the center piece which holds turntable melted so I will not use, afraid of fire, dangerous.

A little over a year of owning a Panasonic microwave I started experiencing the same problems with the door latch that others have mentioned (having to slam door and/or bang on it to get the microwave to work). The problem is that the latch / safety switch assembly inside the oven is mounted to a thin piece of sheet metal. Over time the sheet metal bends slightly, causing it to be misaligned with the latches on the door. You will need to remove the cover of the microwave. The screws on the back require a special tool, but I used pliers to turn them out. Once the cover is removed you can see the latch/switch mechanism. Simply use your pliers to bend the sheet metal that the mechanism is mounted to back towards the center of the oven. If you're really motivated you can add a brace to stop the problem from happening again. Replace the cover and VOILA!, door latches like new!

Panasonic 1250 - What is going on - this microwave just about was on fire. I show you the picture after I stop it. I could smell smoke.

Purchased 3/29/13. Controls went out week before warranty ended in March 2014. Repaired under warranty. Quit again today, 1/18/2015. Item is trash. Controls quit twice. Minimum cost on service call is $65 here locally. That is without parts. Will not buy another Panasonic.

SN661S - If anybody's thinking about buying a Panasonic microwave or any product from them BEWARE. Our microwave needed one repair under warranty and then needed the same repair 6 months later when it was out of warranty. The repair place wouldn't fix it and Panasonic won't replace. After 4 hrs on the phone over a 1 month period and getting a form from the repair company saying they won't fix the same repair twice, I finally gave up after an hour on the phone today. I'll never buy another Panasonic product as long as I live.

Panasonic microwave NN-SN797S - We bought it at Costco after having returned the first one of its kind because the door was so incredibly hard to close. This one was slightly better but still very hard closing. The door interlock is on such flimsy metal that it bends when closing the door. The top latch in the door eventually snapped and the microwave stopped working. It's obviously a manufacturing defect, and from what I've read here it is a common one for panasonic. We will NEVER buy another panasonic anything.

I purchased the Panasonic NN-SN960S in August 2012. The sticker on the door states it was manufactured in May of 2012. Other than having to slam the door to get it to shut I haven't had any problems until today. Now when I open the door the turntable keeps running. I am about 3 hours from the nearest large city.

As many of the other comments, we had bought a Panasonic due to past experience (and I mean over 20 yrs ago), and had the same issue with having to slam the door 10 times to make it run. How annoying!!! Tonight, 3 yrs to the day, it finally won't work at all. Consumerism at work. We will NOT be buying another Panasonic "anything". This is the second Panasonic microwave to kick the bucket within a 3-yr span. The last microwave's interior bubbled and rusted. What happened to the days when household appliances lasted at least 10 yrs??? When my husband and I were first married we owned a microwave that was already 20 yrs old, a washer and dryer that was 25 yrs old and a refrigerator that was 15 yrs old. They all lasted until our son was born 2 yrs later. Oh, the good ol' days. Panasonic, regain your integrity!!!!!

The pros: large area for cooking, even cooking, lots of bells and whistles, fast defrost. Overall, I loved this microwave. My complain news. After about 6 months of use, we began having problems with the door. It was not latching properly. My husband was able to rectify that for several months by using a lubricant on it. But now, left down a year later, we are no longer able to use the microwave and the door has become completely non-functional. We must now replace the whole microwave.

We have enjoyed the operation of our microwave, but slamming the door latch to get it to run is just UNACCEPTABLE. We have to slam it so hard, the unit moves back on the shelf every time. Guests are totally befuddled by it and this gives Panasonic a very bad name every time we have to explain what a poor job the engineers did. LOST SALES for Panasonic... which would make it worth their while to fix this for current customers or give us a huge discount on another item. Despite the warranty running out, I truly believe that this should be a recall by Panasonic.

I purchased the Panasonic Genus Microwave a few years ago. It had been a good microwave, no door problems, or anything like what I've read about till about a week ago. I fell asleep on my couch and woke up to what sounded like a gun going off on my patio. The sound was extremely loud and it frightened me so badly that I called the local police department and complained. Of course the police only rode by my home and didn't even bother to check to see if anyone was there with a gun (Normal for where we live). I didn't get any sleep the rest of the night. Two nights later the same thing happened. I didn't know where the sound came from but it was a really loud sound like a gun going off. I began to try to eliminate what the sound was not and finally came to the conclusion that it must be the microwave, so I unplugged it. I didn't hear any gun going off that night so it must have been the microwave. So the next day the microwave was plugged back in and immediately I saw an arch of electricity blast within the microwave itself. I'm lucky to be alive. I still have the microwave and may call an attorney. This is a dangerous device and if it is not made correctly and within strict guidelines, someone's life could be in danger by shock or their home burning down. Don't buy a Panasonic Microwave... just don't.

Bought Panasonic Microwave in 2002, It stopped working Nov 2013. It worked perfectly all those years, so I purchased another Panasonic, like the old one except this one is the new model. It has a dial instead of buttons to set the cook time which for me is a good improvement. Have had it eleven months and then suddenly started to have a problem getting it to work. When I press the start button only the timer would rapidly count down. I found out from reviews on this site, that slamming the door might make it work. I did not slam the door but instead pushed on the middle of the door, rather than the lower right hand corner. Now by closing it this way it starts every time. I Have less than a month left on the warranty so I plan on having it looked at since it still goes berserk when I close the door from the right corner. I like this microwave but I would suggest that they make the door easier to close and make so that it make less noise when shut.

In Jan 2013, we purchased the NN-H965BF microwave from Best Buy to replace the previous Panasonic microwave that had lasted over 16 years. The longevity and similar controls operation was the logic behind our purchase. We try to stick with what works. HOWEVER -- the hard closing door was immediately obvious. We went back to the store and felt the door on a display unit and it was the same way so we just figured that was how it was designed and as long as it seemed to function OK just leave well enough alone. Fooled us -- Did not last 1-1/2 years before it really started acting up and having to slam the door to get it to run, then not at all -- Call to Best Buy and Panasonic only got the unconcerned response -- it's out of warranty and you must take it to an "Authorized" service center.

Panasonic Microwave nnst681s - We bought this unit as part of our home appliance package exactly 2 years ago (guess what, the warranty is 2 years!). Today it began to operate (fan, turntable) with the door open!! Have always kept it clean and had no prior problems. Am not sure if this is dangerous when being operated now. Do not want to fix due to potential hazard problems when repairing such a problematic device, even though I am an engineer. Not worth the hassle and health issues, will just go out and buy another (NOT PANASONIC) device.

Panasonic NSD277 Over range microwave - This was a replacement of a similar Genius oven that lasted 12 years. The electrical cord on the new one was near the front instead of the rear as per the old unit. The template instruction was to measured 9.25 inches from the rear and then drill a 2 inch diameter hole. Factory made cupboards that this appliance attaches to are only 10 inches wide, thus the hole would have been outside of the cupboard shelf which would have really made our day. If you set the electrical wire hole back, as you have to, then the electric cord will not match the hole and catches the bottom shelf. Then oven cannot be properly secured to the shelf with the two mounting screws. Require a re-design of the electrical service wire or make sure the cupboard shelf is at least 13" wide.

I am very disappointed with the Panasonic microwave 2.2 cu ft. I paid close to $300.00. After 3 years, it totally quit. Now I have to buy a new one. I am tired of replacing microwaves every few years.

Panasonic Model NN-H965 WFX - I purchased the microwave from Best Buy end of March 2014. It suddenly stopped working first week in August 2014. Will not run. Display on front says "Close Door" even though the door is closed. Unfortunately did not buy Best Buy extended warranty as they would have replaced the unit. Now have to contact Panasonic. Did not last even a year! Made in China it says on the unit. The quality and longevity of the unit proved that statement to be true!

This microwave oven turns on by itself. No lights. It just turns on. What could be causing this to happen? Also, it has the difficult door closing problem...!

I have had this microwave for one year and it just stopped working, I bought it at Costco and they didn't offer a warranty. I will NEVER buy another one again.

Turntable rotates all the time, even though the Microwave is not cooking at all!

We bought our Panasonic inverter (NN-SD691S) from Costco less than 2 (app 20 months) years ago. The microwave stopped working completely. Initially it just started as light are on at times and are off at times, then after 6 months, another new problem began; it still keeps on working while it is open. We have to put things on revolving plates. After 2 weeks it completely stopped working. We don't have any warranty, so I guess I will not buy Panasonic again. We had a Danby microwave once and used it for more than 5 years without any issues, replaced it with a stainless steel one. If anyone have any connection problems in the warranty period please do get it fixed before it dies on you.

Panasonic Microwave NN-SN960S - After only 1 year the turntable would continue turning after door was opened and microwave would shut off after only running 5-10 second. Eventually the only way to keep it operating was to slam door until it finally stopped running completely. Have taken apart and upper door switch has singe marks on it and red spring loaded button does not pop out so hope new switch will work if can get.

I bought this microwave about 4 years ago at a Walmart. I remember declining the extended warranty on it at time of purchase. Anyway just started having the same door latch problem everyone else had. When you shut the door the light stays on, you slam the door and it goes off, but when you put the cook time in and press start, nothing happens. Slam the door again and it works. I was just going to put it on the curb for garbage pickup, however, I decided to take it apart and see what the problem was.

I bought a refurbished Panasonic microwave oven, only had it for a year. The microwave door was always been hard to shut, didn't think much of it until I had to start slamming the door like 10 times to get it to work. Called Panasonic, the only thing they did was give me a phone number to a repair service who said it was cheaper to just buy a new one. So I tried to fix it myself, bent in the prongs that hold door latch, it worked a little better, put it together again and it didn't work again. Took it apart again and found that the latch had been pushed out again by the door hinge that connects to the latch. By looking at the door latch you can tell it's a poor design, only two screws holding the latch and two metal prongs that have a tendency to bend when you shut the microwave door. Very cheap set up.

After less than two years of use, the door needs to be slammed a few times before it will actually close and could be started. A recommended remedy by a consumer posted online seems to have worked. But then remedy seems to be temporary and problem may recur.

Purchased about 3 years ago. Turn table had paint worn off, paint bubbled, rust even in the back of the microwave oven. Had to send it back. They came back with a report of that it was not more than 5mW of leakage. That's the amount of the government's guidelines for microwave ovens. They failed to address the rust problem. This IS still an open case. In these three years I have had breast cancer, and a few knee and hip problems/replacements. I am not saying that the use of the microwave is the cause of my health issues, just a big red flag has flown over all of this.

After 2 years the push button to open the door was broken (clips on the inside). Had to get a replacement for $5 + $20 shipping. Last week, while reheating food for 4 minutes, the whole microwave just stopped (No power). A repairman ($80) came to the home and told me that there was a short in the wiring and that because there was no fuse installed in the oven, the short traveled through the circuit board, thus enabling the unit dead! He could not understand why no fuse was installed as there was a spot for it in the control area. He also mentioned to me, that I should look for an oven with a pull handle on its door as it was much better than the push button types, which if pushed too hard, it could damage the circuit board behind the control panel. Needless to say, Panasonic brands have been expensive to maintain and I will be looking forward to another brand.

After 14 months of ownership the plastic key that latches the door of our Panasonic NN-SD372S failed for no apparent reason. On opening the unit the lower plastic arm simply fell off. A call to Panasonic gave no joy. Despite them admitting that the part had been a problem they would not send out a replacement and went so far as to tell me that if I installed it the warranty would be voided....this just after they had just told me it was already out of warranty. I can see that the part costs $2 at a number of internet sites but isn't normally stocked. Of course shipping runs more than $10 for the item so that adds indignity to the whole equation as well. If Panasonic would just man up and send me the part I'd be a satisfied customer. As it is I'll never make another purchase from, not recommend one from Panasonic again.

After months of enduring erratic operation due to the door latch issue, I finally opened up our unit (I'm qualified) and found that the door latch issue is due to an engineering issue. The door latch/switch assembly is mounted on a flange of the chassis sheet metal. The sheet metal is too thin and flexes away from the door catches when the door is closed. One of the switches tends to remain open when this happens.

As I read all the comments/reviews out loud, my husband is trying to fix the door on our Panasonic Inverter Microwave. We have the same problem as most consumers... the door latch. It won't engage and other times the microwave continues to run when the door is open. It's two years old. My brother and his wife had the other problem... they had a ghost! The microwave would turn on itself. My sister-in-law went online to discover what everyone else seems to know now. This is a dangerous product. Fearing their house would burn down when they weren't home, she called Sears (the place of purchase) to express her concerns. Sears told her to pick out any microwave she wanted and they would cover the cost. Kudos to Sears! After reviewing all the comments, I have to wonder what it will take before there is a recall on this very dangerous appliance. As I finish this comment, my husband has given up his efforts. He says keeping this piece of junk isn't worth losing our house or worse.

Turbo inverter spewed out thick smoke after a few seconds of baking my apple fruit concoction for breakfast. My husband turned it off. A quick internet search turned up videos of the same fire - with flames. (Youtube Panasonic inverter microwave fire). Customer relations seemed interested and sympathetic until the annoying Sylvia called, "It's not a fire but a 'concentration of energy'" - I told her so was the atomic bomb. This concentration of energy filled my kitchen and dining room with smoke in a few seconds. Had I been putting on my laundry I'd have been trapped in the basement. She insisted there could be no flames, Youtube shows otherwise. (if you CHOOSE to believe Youtube). Late call tag was sent to the wrong address (right!) Wrote to the CEO of NA in Newark, and the annoying Sylvia called with the same spiel. The have a dangerous product and are not interested.

I bought a Panasonic Inverter Microwave because I've always found any Panasonic brand to be high quality. First off this microwave was so complex it's not good for much beyond warming stuff up unless you want to run to the instruction manual every time you do more. Still overall I was satisfied until a couple of days ago. Almost every time you open the door it begins running without ever being turned on. My son joked it was like a ghost was haunting it & playing with us. I'm extremely disappointed. A few years back I had a cheap microwave from Walmart that was much easier to work & lasted several years. I guess Panasonic has quit caring about quality so I'll quit buying anything from Panasonic.

Microwave will only count down a lot of the time after pressing the start button rather than operating. Sometimes will run after slamming the door. Had less than 2 years and very disgusted with its reliability. Last microwave was an Amana that lasted over 20 years. After looking at all the other complaints, there seems to be a manufacturer's defect in Panasonic's design. Should be a recall by Panasonic on their microwave ovens. Panasonic says its out of warranty and therefore not responsible for repair costs. Like many others, I will never buy another Panasonic product!!

I complained to saferproducts.gov after the door won't hold tight shut, yet sticks when closed. This is due to poor quality plastic latch wearing down. My previous oven (same model) stopped working after 1 month, this one lasted 3.5 years, but has excessive microwave leakage according to a rented meter. If I need to use it, I press the door-open button fast with my thumb. When it sticks, I close it fully and repeat. Earlier, when I had tried to pull it open, I heard a slight buzzing while pulling. I fear that was the Magnetron running (although oven was not set to cook), so I shut it quick.

Stainless steal Panasonic Inverter Model NN-SN778 - Bought this about a year ago for around $200. Now the door latch has quit working properly, therefore causing the light to stay on and the function not to work at all. I called the Panasonic about this issue @1-800-211-7262. They said they could direct me to a repair dealer where I would have to pay to fix it. Or I could just buy a new one. I said this is posted all over the internet. This is a manufacturing defect. They said this is the first they have heard of it. Yeah right! Way to stand by your product and brand name. I will be purchasing a new microwave and I guarantee you it won't be Panasonic. In fact I will never buy ANYTHING made by Panasonic again.

This microwave stops working after 5-6 seconds and you have to open the door and slam it and restart it. I purchased it from Target on 11/27/11. It started doing this a couple of months ago but infrequently, now it does it numerous times a day. I sent an email to Panasonic's customer service and was told to call for an authorized service center for repair. After reading all the complaints on here I gather that is a waste of time but I'm curious to see what they will say. My son bought the same microwave on my recommendation and his is having the same problem, his also has a part, which I thought was metal, that fell off when the microwave was being cleaned. Turned out to be just a piece of heavy paper and the part that held it in broke off so it's loose now and falls off all the time.

First, I want to respond to posters regarding Wi-Fi. Any microwave will interfere with 2.4 GHz Wi-Fi if the location of the Wi-Fi router and the microwave and your computer are in bad locations. Try relocating your router or computer or Microwave so it won't interfere. This is common knowledge. But the real problem with the Panasonic microwaves is like Earle of Huntsville, AL said. After about 6 months to a year, the flimsy metal bracket starts flexing when the door is closed, causing the door latches to not latch correctly, resulting in the micro switches to not make up correctly. You'll notice this when you have to start slamming the door hard to make it work.

All similar models of Panasonic microwaves, except the commercial models, seem to share a common problem. Like most microwaves, they have three micro switches, mounted in a holder. And when the door is closed, the switches are depressed and allow the oven to function. The problem is that, in design, it was decided to anchor the switch holder to the thin sheet metal, bent into a right angle, which forms the interior door surround. This is so thin that metal fatigue sets in after a year or two, and it will no longer hold the switch holder in a position so the micro switches can be depressed. Instead, the holding metal simply bends back and the oven won't work.

Had same model... never a glitch... only replaced b/c after 3 yrs. It was worth the investment....this one less than a yr., 6 months!

1 week ago, my mother was making a cup of tea in a Panasonic Genius microwave. She turned the microwave on for 2 minutes with her tea water in the microwave. When the beep went off she reached in to grab the cup and was zapped by the microwave oven that was still running when the door opened. She did not know that because you couldn't hear it running. Her finger was burnt so bad, that it was almost down to the bone. I've taken pictures a week after healing and the injuries are still quite severe. I hope that no one uses a Panasonic Genius microwave oven. I have bought my mom a new microwave but not a Panasonic and have kept Panasonic Genius to be tested.

I got my first Panasonic microwave in December of 1986. No bells or whistles just good quality service from a microwave that lasted for 15 years. Bought my second Panasonic microwave in 2001... quite an upgrade. This one was an Inverter model. LOVED IT! In a household of 7, this unit held up quite well for 10 years. Bought my third Panasonic microwave in November of 2011... same exact model as the previous model. Today, I have had to call to find a repair center because unless you SLAM the door, the unit will not work. Taking into consideration the declined use of the microwave, compared to the previous one, I am terribly disappointed in the quality of this unit. According to the owner of the repair shop (that I am to see for the repairs), this is a common problem in the newer Panasonic microwaves. Maybe it's time to switch to a different brand.

I purchase the Panasonic Genius Model NNT945SF Microwave a little over a year ago. Within 6 months, the door would not shut without slamming it. I noticed that the Microwave interfered with my WiFi about this time. At approximately 1 year, the digital screen went blank. I went to Panasonic's website and found the local authorized repair shop: Electronic Specialists, 300 Commercial Dr., Fairfield, OH, 45014. The proprietor, John Raymer, diagnosed the problem by phone and said it was the door latch causing the screen to stop working. For $45 he said he would fix the microwave. I asked if the door was not the problem, what then? He said, for $45 he would fix the microwave, no matter what the problem was, and has a 3-month warranty on repairs.

Panasonic NN-T945SFX Microwave - I was cooking and I heard a loud cracking noise. I opened the microwave and the tray was in multiple pieces. I had to toss my food because it had small pieces of glass in it. I called Panasonic and these trays are on back-order and I believe it is because this is something that is common with this model. I will not replace this tray. It is almost as much as a new microwave, and I have to wait for the part, and not trusting that the new tray will be safe to use.

Just over two years old and it no longer heats - seems to be a common problem with Panasonic now that we look at all the reviews.

We purchased a Panasonic microwave 15 months ago. Approx 2 months ago, it started to smoke while we were using it. We unplugged and took it outside. We called the Panasonic customer service number and told them what had happened and they genuinely sounded concerned that nobody had been hurt and nothing caught on fire, etc. They said they take this kind of thing very seriously and would have someone get in touch with us within 24 - 48 hrs. Sounded good. Someone did call us and told us to take the microwave to a local service repair shop and it would be taken care of. When we called the repair shop, they informed us that they no longer serviced any Panasonic products. That should have been our first clue that this wasn't going to be easy.

I have an NN-T945SF Panasonic microwave, purchased 9/20/2012 (out of warranty) that I now have to slam the door real hard or it will not work. Is there any way to correct/fix this?

I have had the Genius 1250 Microwave for many years and had been happy with its performance. It cooks normally and the turntable stops rotating and the light goes out at the end of cooking. However, when you open the door, the light goes on and the turntable starts rotating again even though the microwave is not cooking. I suspect it is a bad door switch or failed mounting of a door switch. I have heard of this problem but don't know how common this failure is. It is out of warranty.

I purchased a Panasonic microwave NN-SD698S fifteen months ago. It stopped working with an H98 error. I E-mailed Panasonic. They replied to contact the authorized service. The service person said it would be a $225 job. I called panasonic. They said "sorry, you are out of warranty." I asked for a supervisor. They put me on a lengthy hold three times, then said all supervisors were busy, they would call back within 48 hours. I insisted on waiting. A supervisor suddenly came in two minutes. The suggestion was to buy a new one. This is legal stickup! How could the authorities allow companies to violate consumers like this, especially when so many have had similar issues with Panasonic microwaves, is beyond me. This affects our society, because the ripple affect is that a ripped off person rips off another person to compensate, and this transcends into a degraded society.

Purchased microwave 13 months ago and now door won't close (not a spring problem). Also have had problems with wifi reception when microwave was in use. Will not buy this brand again. Purchase was made at Sam's Club.

I have a microwave that is like brand new. I cannot use because the door and switch were defective and unfortunately I did not keep the receipt and Panasonic will not sell me the door so I can fix it...I will NEVER EVER BUY A PANASONIC PRODUCT EVER AGAIN and will urge others to stay away from Panasonic products because their customer service is a JOKE.

We bought this microwave at a Sam's club in July of 2011. It started giving us trouble with the door switch in January of 2012. I contacted Panasonic customer service. I received the "Sorry sir, but your warranty is expired" excuse. I lost the receipt so I couldn't take it back to Sam's. The problem is not so much the switches, but the poor design that Panasonic has. They have the entire switch assembly screwed to a flimsy piece of sheet metal which buckles under the stress of the door closing. This makes it where the switches never get tripped to complete the circuit for proper function. So we still have this piece of junk microwave and hope to replace it in the near future. Definitely not with a Panasonic, maybe a Kenmore. The one we had before this piece of crap lasted 10+ years.

I too have a Panasonic Genius Microwave. It is less than a year old. And it causes issues with our Apple TV and other devices that use the WiFi connection. A family member is an A+ certified tech and has tried to solve the issue from the WiFi standpoint but is unable to. The problem gets worse each day and we are now concerned as to if this leak will or can become a health issue.

I received a Panasonic Microwave Model NN SN 968B as a gift for Christmas 2012. I sent in the warranty card on 1-4-13. Aug. 10, less than 8 months later, the door latch broke leaving the microwave inoperable. I called the 800 number and was told, "Sorry, you have to pay for the repairs," because I didn't have the receipt. I explained, "It's a gift," and I did send in their warranty card with all the info on it. I was told, "That's not good enough." Well I don't understand why then do we send those cards back if they won't honor them. I don't make a practice (and I really don't think anyone does) of asking for all my receipts for gifts I get. I have sent Panasonic an E-Mail to their Contact Us line and am waiting for an answer. I have read the reviews and it seems Panasonic has a door latch problem but doesn't want to address it. Any help would be appreciated. I have a perfectly good microwave that won't work because the door won't close. I feel I should not have to pay to get this fixed.

After contacting Panasonic again in early August of 2013, a replacement microwave was delivered to my home around mid of August 2013. It is a refurbished microwave and an exact same model replacement. As of today, September 9, 2013, the replacement microwave has been working flawlessly. I hope it will stay that way for a while. Thanks Panasonic for the resolution, even though it took months and cost me a lot of time off from work and money as well. Most importantly, thanks to Consumer Affairs for the impact and effect that it has in this resolution.

After contacting Panasonic again in early August of 2013, a replacement microwave was delivered to my home around mid of August 2013. It is a refurbished microwave and an exact same model replacement. As of today, September 9, 2013, the replacement microwave has been working flawlessly. I hope it will stay that way for a while. Thanks Panasonic for the resolution, even though it took months and cost me a lot of time off from work and money as well. Most importantly, thanks to Consumer Affairs for the impact and effect that it has in this resolution.

PANASONIC INVERTER MICROWAVE LEAKING? I AM CALLING PANASONIC... This Panasonic Genius Sensor 1250W is causing havoc in my house. I will not buy another one; I can promise that... I am reserving comment further until the company has a chance to call me back on my complaint. I must give them the common courtesy of a response and allow them to do the right thing. Let's hope they do what is right. Consumer protection is a very serious issue.

My microwave was returned to WM Canada but Panasonic graciously still sent me a new microwave! This microwave is above and beyond the model it replaces and about twice the price. You have my business in the future for TVs and more! Thank you, E.P., of Panasonic Canada!

Just purchased this NN SD382S Panasonic. I'm using it for the first time and it malfunctioned! I was cooking cauliflower and I assumed it was done, because it beeped the turntable and the light went off. Turns out it was still sending out radio waves! My right hand became very warm in front of the mica panel inside when I put my hands in to take the dish out. I shut the door and turned off my range hood on my stove. I could hear the microwave humming away but no light or turntable on. It does not do this every time, but very often it is going back ASAP. I wish I could find a Citizen microwave. Mine lasted over ten years! Very shoddy quality Panasonic. Move your manufacturing from China back to Japan!

My $215 Panasonic microwave nn-sd987 is 20 months old and the inverter went bad. This is a common problem but not covered by warranty. It cost $209 to fix plus $50 fee just to look at it. This is more than the cost of the microwave. Panasonic said they have no life expectancy for their electronics, which tells me that they have no quality testing on new products. Panasonic products are junk and will never get my business again.

Microwave that stopped working after six months - The door hinge on the Panasonic microwave is broken. It will not open or close properly. Sometimes, the unit will turn on with nothing in it and other times, it will just leave the light on in the system. It doesn't work properly. They suggest I drive it to a service center and they "might" fix it for free.

I purchased a Panasonic Inverter stainless steel, model# NN-T945SFX; serial # 6A30040459, over a year ago. This was a $150 microwave and has only lasted 14 months or so. My last oven was only $70 and lasted me 10 years. The door latch has quit working properly, therefore causing the light to stay on and the function not to work at all. After contacting Panasonic, I was offered to take the product to an authorized dealer in another state for service that they would probably cover as this has been seen in the past to be a defect of this product. Seriously, in another state, that is my only option? I don't know where these service reps reside, but here in the US, gas prices are out of the roof and I could obviously purchase another brand for less that will last me much longer. Do not buy this product.

My Panasonic microwave starts on its own when you open the door. Zap! Panasonic says don't worry about it. Their suggestion: it's not worth fixing. Buy a new one. Guess I will, but not one of theirs. Right?

When closing door, the door reaches the latching point, then suddenly slams (very loud) to latch the door. I tried to hold the top and bottom of the door to slowly close the door, but it keeps slamming. I am retired, with no vehicle, therefore using the online services as much as possible. For me to repackage and return to you the oven is problematic. I will notify Amazon of this complaint and hopefully they yank this product of their product line and check your other products, so Amazon customers be protected against this company's products.

I bought my Panasonic microwave about four years ago and had no problems until today when we were using it. The thing started smoking bad with a burnt smell. I opened it up and the inside started on fire. I would like Panasonic to replace it. There should be a class action lawsuit against Panasonic. This is dangerous and a fire hazard.

My Panasonic microwave has fire inside because the surface coating has rubbed and warming off from the inside of the microwave. This is a defective item.

I purchased the Panasonic inverter microwave about three years ago and recently it began to shut off unexpectedly sometimes. I noticed it would interrupt my cordless telephone when in use. I was microwaving a bowl on ravioli in water and noticed a burnt electrical smell. I removed the food item and discovered a large hole burned into the bottom of the microwave near the back, about the size of a half dollar. At first, I thought something was spilled there but when I wiped it, the metal crumbled all around it and left a hole about 1.5 inches across. It makes me angry because now I am afraid that dangerous microwave radiation may have escaped and contaminated my food or even gotten into the air and poisoned me. I cannot believe this microwave oven is constructed so cheaply that the inside just fell apart. I really have no idea why this happened. I had to air out the house that smell was so bad. I had to unplug the ** thing because I do not know why it burned a large hole in it and it could have some sort of electrical short. I will not buy another Panasonic, that is for sure.

I purchased a Panasonic Microwave Inverter 3 years ago. The cavity vent has started to rust. Now, it turns out it might be toxic. They offered me a small cash settlement. They are nasty, and I want to make sure that no one buys the microwave, because I have emails that tell me it is probably toxic. The rust is falling on our food. I cannot believe they are so stupid as to put that is toxic in an email. But they did and were nasty and told me it was my fault. Before you think Panasonic for anything, remember the products are bad and the service is worse.

I purchased my Panasonic inverter oven 11 months ago and now I'm getting an error message H98 and then it stops working. I contacted customer service and was told that I would have to drive to another state to have it worked on or spend my own money shipping it to them. I will never buy anything Panasonic again. This microwave should be recalled. I hope no one is injured with this product. Funny that they ask me to do a survey at the end of phone conversation. Poor service and how can employees in customer service feel good about their jobs when they never really help anybody.

I was cleaning the microwave and a panel inside, which I thought was metal, where my finger went right through like it was a piece of paper. Now, I don't know if the microwave is safe to use. I could have gotten shock or worse.

The microwave will not power on and it is still in the warranty period.

My Panasonic microwave caught on fire while I was using the sensor heat option. I find that this is such a serious hazard and the product should be recalled. It damaged underneath my counter top and counter itself. I am just so glad I was in the same room when this happened. It seems from what I have been reading that this is a common thing with this product. It’s so highly dangerous! I hope that someone does something! I have not called the company yet. I have had this microwave for a little under a year. It’s a very dangerous product.

The Panasonic Inverter Microwave oven, model NN-T664SFX purchased on 5/07/08, became intermittent and did not function properly. The Ooen would not always heat and light but the clock worked. The primary door switch, part # J61415G10XN, melted down and failed. There was evidence of heat and scorching to the switch and connecting wires. I advised Panasonic of the defective and unsafe condition and poor design.

I have Panasonic microwave. It caught on fire when I was defrosting some food. It is only 2 and half years old. I called the company on 09/02/2010. They put me on hold. Nothing happened other than a burned microwave because I was standing in the kitchen; otherwise, the whole house would have caught on fire.

I purchased a Panasonic Inverter Microwave 1250w 11 months ago. Three days ago, it died with H97 error. I called Panasonic and they told me I would have to drive 30 miles one way just to get the appliance looked at to see if anything is covered by warranty. I lost $165 on Panasonic garbage. I could lose even more without any hope of getting the oven repaired.

I purchased a microwave from PC Richards on 11/13/08 model #NN-H765WFX. It lasted about 3 months before it stopped working. Panasonic said I need to take it to my nearest service center, which was in Stroudsburg, PA. Not very convenient. After many phone calls as to why they can't just send me my money back, I drove it to PA. It was fixed and shipped back to me from PA. Needless to say, it is not working! Panasonic refuses to refund my money as they claim it's under warranty. I have been in a phone battle with this company since about March of 2009. They continue to say that they will not refund any money as it is company policy. This item cost $154.06. If this battle continues, the warranty will run out and then where am I? I am fed up with this company, its products and its policies.